Teller - 008845
Teller job in Alabama
The University of South Alabama's Credit Union is seeking to hire a Teller. Interested candidates should apply to be considered. Essential Functions Serves as responsible personnel for cash drawer and its security following appropriate cash handling procedures. Counts cash and balances cash drawer on a daily basis. Receives and posts member transactions (deposits, withdrawals, payments, VISA cash advances, transfers) using a computerized system. Posts service center transactions via CUE -Passport. Answers telephones and assists with member service questions. Prepares payroll deduction, direct deposit, account verification and mortgage verification forms for members. Disburses cashier's checks and gift cards. Opens and closes member accounts. Logs and posts US mail deposits and night deposits accurately. Regular and prompt attendance. Ability to work schedule as defined and overtime as required. Related duties as required.
Minimum Qualifications
High school diploma or equivalent and one year of cash handling experience. An equivalent combination of education and experience may be considered.
Call Center/ Teller/ CSR
Teller job in Columbus, GA
The Teller/CSR is primarily responsible for providing exceptional customer service while delivering direct assistance with a variety of financial interactions and bank services. This position is also responsible for successfully answering questions regarding bank policies and services. Additionally, this position will also aid management in daily operational procedures.
Job Duties/Responsibilities:
Assist customers with account inquiries, resetting passwords and providing instructions for customers using business online banking, including ACH, Remote Deposit Capture, Positive Pay, Business Mobile Remote Deposit, Online Wires and Sweeps.
Answer customer telephone calls and accept communications through all electronic media (i.e. email and internet portals).
Complete bank transactions and other financial transactions while providing excellent service to all customers.
Maintain elevated knowledge of CBT's products and services in order to identify and capitalize on opportunities to promote new banking services to customers.
Assist customers with opening new accounts including checking, Savings, IRA's and CD's.
Proficiently balance and maintain accurate balancing record of assigned cash drawer. • Open and close safety deposit boxes. Maintain reports as needed.
Initiate wire transfers and order ATM/Debit cards.
Prepare and distribute a variety of CD related reports including CD Source Funds Verification, New and Redeemed reports.
Process savings & MMA Excess letters.
Prepare and distribute new account Report with Exhibits A&B verification and checklist.
Verify and maintain a variety reports for the CFO.
Prepare and distribute Quarterly (Mar, Jun, Sep, and Dec) cashier's check log reports.
Maintain work REW and Stone Castle Log
Assist ATM fraud department and ATM backup as needed.
Maintain a work area which ensures the safety and confidentiality of all customer records and transactions.
Understand and comply with Bank Secrecy Act and Anti-Money Laundering Policies and Procedures.
Confidently embody Community Bank and Trust - West Georgia's Mission, Vision and Values.
Represent Community Bank and Trust - West Georgia in the community and at community events.
Perform all other duties as assigned.
Required Skills/Abilities:
Ability to communicate effectively in writing and verbally.
Ability to work independently and as part of a team.
Ability to obtain and maintain Notary Public credentials and licensure.
Ability to learn and operate bank's systems, typewriter, calculator/adding machine, check encoder and other standard equipment.
Proficiency in using Microsoft Office Suite and banking software programs and platforms.
Education and Experience:
High School diploma or equivalent preferred.
One year of work experience in banking is preferred.
Physical Demands and Work Environment:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be provided to enable individuals with disabilities to perform the functions.
While performing the duties of this position, the employee is regularly required to communicate. The noise level in the work environment is usually moderate. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The employee frequently is required to use hands or finger, handle, or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Onsite work environments are climate controlled.
____________________________________________________________________
Note:
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
This job description is not designed to cover or contain a comprehensive list of activities, duties, or responsibilities that are required of the employee. They may change, or new ones may be assigned at any time with or without notice. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at-will” relationship.
Teller
Teller job in Marietta, GA
Credit Union of Georgia is growing within our branch network, and with that we are looking for a talented Teller for our West Cobb branch. At Credit Union of Georgia, every role contributes to helping our members achieve their financial goals. Join a team that puts members at the center of everything we do.
The Teller is responsible for providing exceptional service to members while efficiently and accurately processing a variety of financial transactions. These include deposits, withdrawals, loan payments, transfers, cash advances, and check cashing. This individual plays a key role in maintaining positive member relationships and ensuring each interaction reflects the credit union's commitment to quality service.
Responsibilities:
Responsible for upholding and adhering to Credit Union of Georgia brand standards including following all of the steps of our unique member JournEASE experience and to Engage, Ask, Solve and Excite and deliver top level member service every time.
Responsible for efficient and accurate transaction processing, answering member questions concerning Credit Union services and direct members to appropriate department for specific information and service.
Receive and process member financial transactions, including deposits, withdrawals and loan payments, transfer amounts from member accounts as directed.
Post transactions to member accounts and maintain member records with minimal errors as defined in the Teller Standards with a minimal amount of assistance from co-workers and managers.
Order checks, cash advances, IRA withdrawals, monetary instruments, order ATM/debit cards, Currency Transaction Reports.
Balance cash drawer and complete daily transactions with minimal errors as defined in the Teller Standards.
Perform a variety of miscellaneous tasks including scanning checks and teller work, filing, computer input, assisting members as needed with the Coin Sorter, or answering the telephone.
Upsell products and services of the Credit Union
Abides by, and maintains current and thorough knowledge of Credit Union policies and procedures.
Completes all assigned training assignments within designated timeframe.
Other duties as assigned.
Requirements
This role does include work on Saturdays, as our branches are open from 9am-1pm.
Experience:
1+ years practical work experience.
Cash handling and/or customer service experience is strongly preferred.
Education/Training:
High school diploma or GED required.
All employees must complete annual training modules including but not limited to cyber security, bank secrecy act as well as other compliance and regulatory requirements.
Credit Union of Georgia is an equal opportunity employer.
No phone calls please.
Salary Description $18+/HR
Teller - Statesboro
Teller job in Statesboro, GA
SUMMARY
Under general supervision, but conforming to established policies and procedures, employee operates a teller's window by providing prompt, efficient, and accurate customer service functions while representing the Bank in a courteous and professional manner. The goal is to provide the customer with excellent service so that the customer continues to use the bank for all his or her financial needs.
ESSENTIAL FUNCTIONS
Provides courteous and professional customer service.
Accepts deposits and cashes checks to customer's accounts.
Cross-sells the Bank's services and products.
Accepts loan payments and safe deposit box rental payments.
Admits customers to safe deposit boxes.
Answer customers inquires and gives balances.
Balances transactions at end of day and verifies cash totals.
Cross trains in other areas of Banking Center to provide backup when needed.
Perform duties as defined in the Bank Secrecy Act/Anti-Money Laundering Program.
Performs other duties as assigned by management.
POSITION SPECIFIC COMPETENCIES
Professionalism- Represents the company with the highest standards of professionalism. Exceptional in terms of honesty, integrity, confidentiality, deportment, and dress.
Productivity- Consistently produces a very high volume of work. Uses company time and resources extremely optimally and meets schedules and deadlines.
Attendance- Minimal number of absences [excluding vacation and legally required leave] regardless of reason. Also includes the number of times tardy for work or returning from lunches and breaks.
Attention to Detail- Accuracy and attention to detail are exceptional. Assignments are completed carefully and in full accordance with specific instructions. Exceptional quality standards are maintained in the recording of numerical data and organizational information. Grammar, spelling, and punctuation are flawless.
REQUIRED EDUCATION, EXPERIENCE AND SKILLS
High School Diploma or GED required.
One-year previous teller experience is preferred. Six months cash handling experience in retail/sales required.
Knowledge of financial software is plus.
Excellent Communication and Interpersonal skills to represent the Bank in a positive way in dealing with customers and other employees required.
Excellent Organizational and Time Management Skills
Attention to Detail
Computer Literacy
Successful completion of all teller training and any other assigned compliance training.
General knowledge of Bank Secrecy Act/Anti-Money Laundering Program preferred.
WORKING CONDITIONS AND PHYSICAL REQUIREMENTS
Regular contact with general public.
May require travel to other offices to provide assistance and / or attend meetings. Also, travel for seminars and training may be required.
Requires lifting of heavy coins which involves short distance movement of coin bags, which may weigh as much as 50 lbs.
Position requires standing, stooping, kneeling, squatting, and sitting. Must be able to stand for long periods of time.
Receiving currency from all sources could cause exposure to slightly unclean environment.
Must be capable of operating all types of office equipment including computer, copy machine, scanner, fax, and telephone.
Lobby environment requires professional demeanor and appearance. In the instance of a major or extensive natural disaster, epidemic or pandemic occurrence, or other disruption within our footprint, it may be necessary for associates to relocate before, during or after, to ensure business continuity.
EQUIPMENT USED: Computer, telephone, fax machine, scanner, copier, printer, encoder
SUPERVISORY REQUIREMENTS: None
The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations can be made to enable individuals with disabilities to perform the essential functions.
This is not intended to be and should not be construed as an all-inclusive list of the responsibilities, skills, or working conditions associated with the position. While this job description is intended to accurately reflect the position's activities and requirements, management reserves the right to modify, add, or remove duties and assign other duties as necessary.
Teller
Teller job in Columbus, GA
The Teller serves as a first point of contact for customers by providing FirstBank service excellence, processing transactions in accordance with bank policies and procedures, assisting with customer inquiries, and recognizing/referring cross-sell opportunities as appropriate.
Essential Duties and Responsibilities:
* Assist customers with transactional needs according to established guidelines, brand model and service standards, including answering basic customer inquiries regarding account balances, transaction history, service charges, interest rates, etc. as appropriate.
* Maintain daily operational standards, including but not limited to cash drawer security, daily balance of cash drawer, item capture procedures, counterfeit currency identification, count and roll coins, balance ATM, adequate supplies in teller station, etc.
* Demonstrate knowledge of available products and services, and educate customers, as appropriate, on emerging bank technology and digital solutions such as mobile, online, ATM and other offerings.
* Recognize customer needs and refer customers to appropriate bank partner(s) for crosssell or service opportunities.
* Protect the bank from unnecessary risk or exposure by being familiar with bank procedures and confidentiality guidelines, including but not limited to currency transaction reports, suspicious activity reports, Regulation CC holds and documentation, robbery procedures, etc.
* Provide consistent, distinctive service to all customers when delivering the FirstBank service experience.
* Practice safe and sound bank procedures, including adherence to applicable laws and regulations, internal controls, operational procedures and risk management policies; adhere to security protocols for robbery, fraud, opening/closing process, cash controls, teller procedures, etc.
* Regular and reliable attendance.
* Perform other duties as assigned.
Additional Information:
* Position serves both internal co-workers and external customers.
* Access to and/or work with sensitive and/or confidential information.
* Exhibit a foundational understanding of banking industry regulatory compliance including FirstBank-specific policies and procedures, applying knowledge and best practices as appropriate.
Qualifications:
* Basic computer and math skills required
Education
* High school diploma or the equivalent required
Experience
* Less than two years
Certifications and Licenses
* Must be bonded within first six months of employment.
Auto-ApplyTeller I
Teller job in Huntsville, AL
The full time teller is responsible for providing exceptional customer service to consumer and commercial customers by conducting cash, deposit, and withdrawal transactions efficiently and accurately while in compliance with established policies and procedures. Under the direct supervision of the Head Teller, the full time teller also assists new and existing customers with financial needs and offers products and services to fulfill those needs.
Essential Functions
This position requires flexible hours.
Relationship Development
Identifies and meets customer needs through sales and service with focus on deepening customer relationships
Actively listens for opportunities to cross-sell additional products and services
Answers customer inquiries and refers customers to the appropriate bank representative for specialized products and services
Answers phone courteously within three rings or less
Demonstrates Raving Fans behaviors and use of the Winning Play while creating exceptional customer experiences
Resolves customer complaints regarding sales and service
Branch Operations
Maintain an adequate cash drawer at all times; this includes buying and selling currency to and from the vault, as necessary
Conducts cash, deposit, loan, deposit and withdrawal transactions accurately
Balances cash drawer in accordance with Bank procedures and regulations
Perform as a team member in allocating and coordinating the work flow
Contribute to the fulfillment of the department and bank objectives and goals
Processes night deposits
Completes Teller Hours Worksheet accurately and in a timely manner
Prepares compliance forms, such as, Monetary Instrument Log (MIL), Currency Transaction Report (CTR), etc. accurately and in a timely manner
Operates bank equipment, such as, teller machine, currency counter, cash advance machine, typewriter, etc.
Issues Official Checks and Money Orders
Trains with Head Teller to perform Head Teller duties
Attends branch meetings
Processes credit card cash advances
Performs other duties as assigned
Compliance
Adhere to all regulatory requirements and bank policies and procedures
Resolves any discrepancies involving Currency Transaction Reports (CTR), Monetary Instrument Log (MIL) in a timely manner
Notifies Head Teller of any outage before close of day
Adheres to the Cash Control Procedures
Ensures teller area is secure and all security requirements are followed
Completes required online training assignments in a timely manner
Working Conditions
Generally good with little exposure to noise, extreme temperatures, dust, or other adverse factors.
Considerable effort and eyestrain from continuously verifying accuracy of all work leaving the department.
May be required to stand for long periods of time while providing teller service.
Minimum Level of Preparation and Training
High School diploma or equivalent
One year previous experience with direct customer service interaction required
Previous experience handling cash transactions preferred
Required Abilities, Knowledge, and Skills
Ability to further develop consumer and commercial relationships and cross-sell additional products and services to match customer's needs and wants
Ability to develop knowledge of the bank's products, services, and processes
Ability to accomplish multiple objectives in a fast paced environment
Ability to develop a thorough understanding of bank specific software and other basic office equipment
Excellent communication, team-work, and customer service skills
Strong organizational, time management, and presentation skills
Working knowledge of Microsoft Office Applications, such as, Work, Excel, and Outlook
Employees are required to perform other duties as assigned by management that may not be listed. Management reserves the right to change this job description as needed.
Auto-ApplyFull-Time Teller
Teller job in Milledgeville, GA
Job Description
MidSouth Community Federal Credit Union is seeking to to hire a talented individual who is driven by the desire to serve others at our branch location in Milledgeville, Georgia.
Who Are We?
As the oldest locally-owned financial institution in Middle Georgia, MidSouth Community Federal Credit Union focuses on its members each day -- both external and internal. All team members recognize the importance of
Helping People Afford Life
and it is at the heart of what we do.
A Day In the Life as a Full Time Teller
The primary role of a Teller (non-exempt, Grade 4) at MidSouth Community FCU is to assist members by offering products and services that would improve the members' financial lives. As a Teller, you will be handling financial transactions, resolving members' problems, and answering questions that cover the MidSouth spectrum of products and services. Also, you would process financial transactions, sell monetary instruments, and educate members on the features and benefits of MidSouth's products and services.
What Are We Looking For?
If you have worked in a cash-handing or customer/member-facing role that requires a high level of accuracy and attention to detail, this position may be perfect for you!
In an ever-changing world of banking, we are looking for someone who is adaptable to change and willing to see a task through from beginning to end. Additionally, we are looking for a person who is able to effectively balance priorities, while maintaining a level of high professionalism and courtesy to all members.
Experience: Six months to one year of similar or related experience. Minimum of 1 year of cash handling experience is preferred.
Education: A high school education or GED.
Interpersonal Skills: Courtesy, tact, and diplomacy are essential elements of the job. Work involves personal contact with others inside and/or outside the organization, generally regarding routine matters for purposes of giving or obtaining information which may require some discussion.
How is the Work Schedule?
The Teller position is a full time role, working typically 40 hours weekly. There is a Saturday morning rotation for each person in the branch. For this rotation, one person in the branch would be scheduled to work during our open hours of 9 AM to 12 PM on Saturday, and would work a half-day during that week prior.
Starting Pay: $15.00 - $17.04
Are You Ready to Join Our Team?
Our recruiting cycle includes reviewing all applications, conducting phone interviews, and conducting face-to-face interviews. Once we review your application and resume, you will be contacted by phone if you are selected to move forward in our hiring process.
We will reach out to every applicant once the position is filled to inform you of the status of the position.
Additional Notes
This position description is not all inclusive. The person hired for this role will be required to perform other duties as deemed necessary.
All external employment offers are subject to the satisfactory completion of reference, credit, drug, alcohol, and background checks.
POSTED 11/03/2025
Job Posted by ApplicantPro
Teller - Part Time
Teller job in Albany, GA
Tellers are responsible for processing transactions, assisting with customer inquiries, and recognizing and referring sales opportunities to other bank representatives and/or lines of business when appropriate, while acting in compliance with bank policies and procedures. This position must understand the importance of accuracy and protocol in transactions within bank policy while creating an exceptional customer experience and mitigating risk for both the customer and the bank. This position will serve as the first point of contact and, therefore, demonstrate Renasant Banks Sales and Service vision by providing excellent customer service and accurate completion of transactions.
Senior Tellers will carry additional operational and sales performance goals and will often serve as the critical back-up to the Head Teller. Senior Tellers will lead by example and serve as a role model in the branch in all facets of the teller role.
RENASANT BANK IS AN EQUAL OPPORTUNITY EMPLOYER
Responsibilities
An effective Teller is capable of driving a best in class branch experience in 3 primary areas of responsibility: Service execution, sales execution, and operational excellence.
* Process customer transactions effectively and efficiently, including deposits, withdrawals, transfers, loan payoffs and draws, official checks, etc.
* Recognize/identify all customer needs, cues, and clues in every transaction and properly refer customers to the platform for an additional needs based conversation
* Execute the Renasant Bank service standards in every customer and teammate interaction
* Understand and listen for customer issues and concerns and either own the problem or refer to a branch teammate who can help address the concern
* Maintain service knowledge standards in conjunction with related regulations, policies, and procedures
* Execute daily operations including balancing, supplies ordering, balancing the ATM and vault, and performing branch capture procedures
* Protect the bank from unnecessary risk by following compliance, risk, and operational procedures
* Stay up-to-date and focused on all regulations, policies, and procedures related to Teller and other branch operations
* Assist the Head Teller on additional operational procedures as necessary, including quarterly branch assessments
* May assist with coaching and mentoring, and serve as a role model in all areas of operations, for all teller teammates
* Perform other related duties as assigned
Qualifications
* High school diploma or equivalent required
* 1 year teller experience and/or previous cash handling experience preferred
* 6 months of customer service experience preferred
* Ability to communicate with customers and identify opportunities to help customers with their financial needs by identifying cues and clues while processing their transaction
* 10-Key skills
* Mathematical skills, including the ability to count cash and coin in a fast paced environment
* Good interpersonal skills
* Effective written and verbal communication skills
* Knowledge of and the ability to learn bank products and solutions
* Ability to travel for training, other development opportunities, and between branches, as needed
For all Senior Tellers:
* Minimum of 1 year successful teller experience
* Minimum of 1 year previous back-up Head Teller experience required
Physical Demands
The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand or sit; kneel, stoop, or squat; use hands or fingers to handle or feel objects, tools or controls; reach with hands and arms, and talk or hear. The employee is occasionally required to walk. The employee must occasionally lift and /or move up to 25 pounds. Specific vision abilities required by this job include close vision, peripheral vision, depth perception and the ability to focus.
Work Environment
The Bank's professional working environment requires employees to communicate effectively, both verbally and in writing. Employees must demonstrate strong interpersonal skills when working closely with internal business partners and external clients. Employees may be exposed to confidential and propriety information within the working environment, therefore, must uphold confidentiality at all times. Due to the possibility of being exposed to high risk situations (i.e. robbery), detailed instructions and procedures are required to be followed at all times to safeguard the Bank's employees, customers, and assets.
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. The principal duties and responsibilities enumerated are all essential job functions except for those that begin with the word "May".
This is intended to describe the normal level of work required by the person performing the work. The principle duties outlined are the essential responsibilities and duties. Other duties may be assigned as needs arise. Job requirements and/or processes may be modified to reasonably accommodate persons with a disability as required by law.
This description is not intended as a contract and is subject to change. Any written contractual agreements supersede this job description.
Auto-ApplyTeller Specialist
Teller job in Columbus, GA
Requirements
Job Requirements
This position requires a high school diploma or the equivalent and a commensurate level of language, math and reasoning skills.
In addition, two years of experience in sales or retail sales experience in a goal-driven environment with proven results.
Formal training should be supplemented with continuing education.
Technology Requirements
Employees must have smartphone (iOS or Android) to access company applications for tasks and security purposes.
Employees must install and use designated apps for access control and two-factor authentication to access company systems.
Supervisory Responsibilities
None
Work Environment/Physical Activities
Call Center environment with cubicle desk area
Continuous speaking and hearing when interacting with members and staff.
Frequent use of judgment, reasoning and patience and negotiation when resolving problems.
Frequent use of initiative and problem-solving skills.
Continuous concentration and precision to ensure accuracy of work.
Frequent performance of basic numerical calculations, as well as writing, reading, comparing and analyzing.
Continuous memory demands in recalling credit union policies, services, state and federal regulations.
Continuous sitting for long periods of time and must be able to lift and move at least 25 pounds.
Normal workday with occasional overtime.
Work shifts will be rotated to accommodate the needs of the organization.
Job requires access to credit union's network and core data processing system.
Core system roles are assigned by Chief Operations Officer
Teller
Teller job in Fort Oglethorpe, GA
The Teller serves as a first point of contact for customers by providing FirstBank service excellence, processing transactions in accordance with bank policies and procedures, assisting with customer inquiries, and recognizing/referring cross-sell opportunities as appropriate.
Essential Duties and Responsibilities:
Assist customers with transactional needs according to established guidelines, brand model and service standards, including answering basic customer inquiries regarding account balances, transaction history, service charges, interest rates, etc. as appropriate.
Maintain daily operational standards, including but not limited to cash drawer security, daily balance of cash drawer, item capture procedures, counterfeit currency identification, count and roll coins, balance ATM, adequate supplies in teller station, etc.
Demonstrate knowledge of available products and services, and educate customers, as appropriate, on emerging bank technology and digital solutions such as mobile, online, ATM and other offerings.
Recognize customer needs and refer customers to appropriate bank partner(s) for crosssell or service opportunities.
Protect the bank from unnecessary risk or exposure by being familiar with bank procedures and confidentiality guidelines, including but not limited to currency transaction reports, suspicious activity reports, Regulation CC holds and documentation, robbery procedures, etc.
Provide consistent, distinctive service to all customers when delivering the FirstBank service experience.
Practice safe and sound bank procedures, including adherence to applicable laws and regulations, internal controls, operational procedures and risk management policies; adhere to security protocols for robbery, fraud, opening/closing process, cash controls, teller procedures, etc.
Regular and reliable attendance.
Perform other duties as assigned.
Additional Information:
Position serves both internal co-workers and external customers.
Access to and/or work with sensitive and/or confidential information.
Exhibit a foundational understanding of banking industry regulatory compliance including FirstBank-specific policies and procedures, applying knowledge and best practices as appropriate.
Qualifications:
Basic computer and math skills required
Education
High school diploma or the equivalent required
Experience
Less than two years
Certifications and Licenses
Must be bonded within first six months of employment.
FirstBank does not accept unsolicited resumes from agencies and staffing firms. Recruitment agencies and consultants may not submit resumes directly to managers. FirstBank will not pay fees to any third-party agency or company that does not have a signed agreement as an approved vendor. FirstBank in an Equal Opportunity Employer, including disability.
Auto-ApplyTeller I
Teller job in Carrollton, AL
BASIC PURPOSE: Provide high quality customer service by accurately and efficiently completing bank transactions as well as identifying products to meet financial needs of bank customers. Other duties may be assigned. PRINCIPLE ACCOUNTABILITIES * Provide high quality customer service within the branch, including:
* Cash checks according to bank policies and procedures
* Accept deposits for checking and savings accounts; verify cash and checks received; determine proper short and long-term holds to be placed on deposited funds, in accordance with Regulation CC.
* Accept payments for various types of loans.
* Accept stop payments, revocations, stop ranges, alerts, address changes, check orders, deposit slip orders, telephone transfers, items for collections.
* Close checking and savings accounts.
* Process night deposits; mail receipts and records.
* Resolve customer's problems with scope of authority.Sell cashier's checks.
* Order Debit/ATM cards; notify "Hot Card" department and complete unauthorized usage report.
* Contribute to overall banking center operations
* Balance cash and daily transactions and ATM.
* Understand and ensure compliance for regulations and reporting, including but not limited to: BSA, OFAC, CIP, etc...
* Verify check orders.
* Prepare change order.
* Assist with opening and closing banking center.
* Support a sales environment and actively seek opportunities to cross-sell bank products, make customer referrals in support of the retail scorecard goal.
* Adhere to the policies and procedures in Teller Manual.
* Attend and/or complete applicable and required training sessions.
EDUCATION, EXPERIENCE, SKILLS:
* Education- High school diploma or equivalent (GED)
* Experience- Three (3) months of cash handling, sales or related experience.
BankFirst is an EO employer- Veteran/Disability
Teller
Teller job in Reynolds, GA
Full-time Description
Accurately and efficiently process and record routine transactions for bank customers as well as promote and advise on the bank's products and services. Responsible for the performance of, but not limited to, the below listed duties:
Main Duties and Responsibilities
Cash checks and disburse funds after verifying endorsements, dates, identification of persons receiving payments, bank names, overall legality of the documents and sufficiency of funds to support withdrawals
Accept deposits, confirming accuracy of transaction, as well as loan payments
Prepare, verify, and issue official checks, cashiers' checks, bank and personal money orders, cash advances, fund transfers, debit cards, and correspondent drafts
Calculate and enter transactions in bank's recordkeeping system, recording all transactions and producing customer receipts
Process change orders for customers
Balance and buy/sell from the vault
Promote and maintain good public relations with customers
Provide customer information within authorized limitations
Post night deposits and mail as required
Cross sell banking products and services
Balance all monies in cash drawers at the end of shifts
Accept and count inventories of cash, drafts, and debit cards each day
Maintain a work area that ensures the safety of all negotiables and confidential records
May be responsible for ATM/ITM reconciliation and cash management
Prepare monies for deposit or shipment to branch banks or the Federal Reserve Bank
Order a cash supply to meet daily needs
Maintain knowledge and understanding and adhere to banking industry standards and regulations, as well as GCB's policies and procedures
Requirements
Qualifications (all required unless otherwise specified)
Skills
Proficient cash handling skills
Proficient interpersonal, customer service, and sales skills
Proficient verbal and written communication skills
Proficient computer skills
Behaviors
Detail Oriented: Thorough, observant, and accurate
Active Listener: Listen to understand, focus, and respond thoughtfully
Trustworthiness: Honest, ethical, and transparent
Accountability: Responsive, self-aware, and willing to take responsibility
Professionalism: Present oneself and communicate with competency and respect
Stress Tolerant: Ability to manage stress and reactions
Organization: Time management and prioritization
Experience
6 months+ cash handling experience
6 months+ customer service experience and/or sales experience
Universal Banker - Part Time 20hrs - Cross Country
Teller job in Columbus, GA
**The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.**
Need Help? (https://pp-cdn.phenompeople.com/CareerConnectResources/prod/TBJTBFUS/documents/Career\_site\_FAQ-17**********0.pdf)
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_(accommodation requests only; other inquiries won't receive a response)._
**Regular or Temporary:**
Regular
**Language Fluency:** English (Required)
**Work Shift:**
1st shift (United States of America)
**Please review the following job description:**
Provide timely and efficient completion of client transactions while maintaining accurate records and thorough proper handling of all monies assigned. Deliver superior quality service, identifying and understanding the client's financial needs. Cross-trained to support sales and service activities, with a particular focus on assisting with outbound calling and supporting Integrated Relationship Management (IRM) activities.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
1. Provide a distinctive client experience to ensure a consistent service level by engaging clients with smiling, facilitating courteous conversation, conducting both complex and standardized transactions while uncovering needs. Performs more complex transactions with assistance as necessary.
2. Educate clients on digital, self-service solutions including ATMs, Online and Mobile banking to make banking easier and enhance their service experience.
3. Support team sales process by participating in client outreach through outbound calls, checking for client offers, and identifying client needs or opportunities by fulfilling the need or referring the client to the appropriate branch team members or specialist.
4. Understand the importance of Integrated Relationship Management (IRM) to ensure we seamlessly deliver Truist expertise and solutions for our clients' unique needs.
5. Participate fully in all components of the established Truist Retail Community Bank Leadership Routines.
6. Commit to advancing individual and product knowledge to better serve consumer and business clients by attending sales, service and product knowledge meetings and all applicable training classes and web-based learning.
7. Adhere to internal controls, operational procedures and risk management policies. Stays informed of all changes in policies and procedures to ensure compliance with current guidelines.
8. Serve as secondary contact for new account openings and problem resolution, offering applicable products and services to clients and prospects. Handles proportionate volume of work based on branch demands.
QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. High school diploma or equivalent education
2. Two years of teller or cash handling or client service experience
3. Six months of client relationship building or sales experience
4. Excellent interpersonal and communication skills, including a desire to interact with clients and prospects
5. Ability to master personal computer (PC) keyboard and software skills necessary for branch automation
6. Ability to multi-task under time constraints
7. Demonstrated proficiency in basic computer applications, such as Microsoft Office software products
8. Ability to travel to accommodate temporary staffing needs as required to include temporary assignment or locale changes
9. Ability to work weekends and/or extended hours with occasional travel and overnights may be included
Preferred Qualifications:
1. One year of client relationship building or sales experience
2. Knowledge of advanced or complex branch transactions, risk management and loss prevention
3. Experience with sourcing and prospecting for new clients and client relationship building
4. General understanding of bank operations, policies and procedures
**General Description of Available Benefits for Eligible Employees of Truist Financial Corporation:** All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist's generous benefit plans, please visit our Benefits site (*****************************
. Depending on the position and division, this job may also be eligible for Truist's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.
**_Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace._**
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Regional Universal Banker - Cordele/Ashburn
Teller job in Cordele, GA
Are you looking for a rewarding career? Then you've come to the right place. At Colony Bank, we have over 400 engaged team members who are part of high performing teams that are empowered to serve our customers. We are passionate about serving our customers and delivering solutions.
At Colony Bank, we Make It Easy! Make It Fun! Make It Happen!
Position: Regional Universal Banker
Purpose: This position is accountable for the delivery of exceptional customer service through the efficient managing of customer interactions. It assumes a role in developing new customer relationships as well as enhancing existing relationships.
Position will be required to travel as needed.
Essential Functions and Basic Duties:
1. Handle a variety of transactions using own count money, and cross sell bank services. Exercise independent judgment with close supervision. Refer questionable transactions to Head Teller.
* Receive commercial and individual checking and savings deposits, verify cash and endorsements and issue receipts.
* Cash checks, verify endorsement, validity and availability of funds.
* Pay savings withdrawals after verifying balance and signature.
* Accept payments (i.e. installment loan, charge card, personal line of credit, etc.)
* Maintain accurate records of official checks and bonds.
* Work night drop bags and mail receipts, process all mail envelopes.
* Sell official checks
* Redeem bonds and bond coupons upon desk approval.
* Retain custody of operating cash.
* Prepare change orders for customers.
* Assist with answering telephones.
* Sell and cross-sell bank services.
2. Attends to the needs of customers and prospective customers on banking matters.
* Recommends, explains, and opens new deposit accounts for customers.
* Opens and closes safety deposit boxes.
* Maintains confidentiality of customer accounts.
* Handles customer complaints related to the Bank's services, explains service charges, and follows through on misdirected items or errors.
* Researches and resolves customer problems by serving as a liaison between the customer and the appropriate bank area.
* Answers inquiries and provides information on various accounts, loan balances, and other banking services.
* Ensures on-going sales, service, and product knowledge, training and self-development.
3. Provides notary public service.
4. Perform a variety of related clerical functions such as: sorting, counting, and wrapping currency and coins, verify straps, maintain records of transactions, balance deposits and cash drawers.
5. Know the procedures for using the on-line computer terminal system and understand how the entry of date affects not only the individual accounts but the entire system.
6. Serve customers in a cordial manner to encourage satisfaction with service.
7. Perform a variety of miscellaneous duties to assist with the work of the department (i.e. 24 Hour Banking and night deposit).
8. Comply with all federal and state laws and regulations.
9. Adheres to limited transaction limits.
10. Complies with all bank and personnel policies and procedures.
11. Complete periodic training provided and/or required by Colony.
12. Other duties as assigned.
Qualifications:
Education:
1. A high school diploma or equivalent.
2. Successful completion of Teller school provided by Colony.
Experience:
1. Previous teller experience - required.
2. Previous banking experience - preferred.
Knowledge:
1. A thorough knowledge of teller procedures or general bank operations.
2. Understand bank policies and procedures.
3. Have a thorough knowledge of bank products and services.
4. Have the ability to effectively handle all routine and complex transactions at the branch.
5. Knowledge of up-to-date loan compliance policies and procedures.
Skills/Abilities:
1. General clerical and math skills.
2. Must present a professional image in dealing with customers, interdepartmental and external representatives.
3. Perform duties with considerable speed and accuracy.
4. Sales and service skills; demonstrated ability to positively persuade customers and to identify and satisfy their needs.
5. Ability to coordinate a high level of activities in a variety of conditions.
6. High degree of accuracy and attention to detail.
7. Ability to handle information of confident nature.
8. Ability to adhere to deadlines and tight schedules.
9. Ability to use various office equipment, including, computer, e-mail, internet, Excel, and Microsoft Word.
10. Have a high degree of interpersonal skills, attitude, judgment, communication and the ability to effectively interact with customers and employees.
11. Ability to exercise personal and professional responsibility and work with limited direction.
12. Demonstrate a "Team" attitude at all times.
Colony Bank is an equal opportunity employer.
Teller - 008845
Teller job in Mobile, AL
Information Position Number 008845 Position Title Teller - 008845 Division Finance and Administration Department 170000 - Office of VP Fin and Administration Minimum Qualifications High school diploma or equivalent and one year of cash handling experience.
An equivalent combination of education and experience may be considered.
Preferred Qualifications Job Description Summary
The University of South Alabama's Credit Union is seeking to hire a Teller. Interested candidates should apply to be considered.
Essential Functions
These are the job duties required of the position.
Essential Functions
* Serves as responsible personnel for cash drawer and its security following appropriate cash handling procedures.
* Counts cash and balances cash drawer on a daily basis.
* Receives and posts member transactions (deposits, withdrawals, payments, VISA cash advances, transfers) using a computerized system.
* Posts service center transactions via CUE-Passport.
* Answers telephones and assists with member service questions.
* Prepares payroll deduction, direct deposit, account verification and mortgage verification forms for members.
* Disburses cashier's checks and gift cards.
* Opens and closes member accounts.
* Logs and posts US mail deposits and night deposits accurately.
* Regular and prompt attendance.
* Ability to work schedule as defined and overtime as required.
* Related duties as required.
Posting Information
Number of Vacancies 1 Position End Date (if temporary) Job Open Date 12/01/2025 Job Close Date Open Until Filled Yes Special Instructions to Applicants Working Days Monday - Friday Working Hours 7:30 a.m. - 4:30 p.m., 8:00 a.m. - 5:00 p.m., or 9:00 a.m. - 6:00 p. m. Job Location Main Campus Full-time or Part-Time Full Time Regular or Temporary Regular
Teller - Statesboro
Teller job in Statesboro, GA
Under general supervision, but conforming to established policies and procedures, employee operates a teller's window by providing prompt, efficient, and accurate customer service functions while representing the Bank in a courteous and professional manner. The goal is to provide the customer with excellent service so that the customer continues to use the bank for all his or her financial needs.
ESSENTIAL FUNCTIONS
Provides courteous and professional customer service.
Accepts deposits and cashes checks to customer's accounts.
Cross-sells the Bank's services and products.
Accepts loan payments and safe deposit box rental payments.
Admits customers to safe deposit boxes.
Answer customers inquires and gives balances.
Balances transactions at end of day and verifies cash totals.
Cross trains in other areas of Banking Center to provide backup when needed.
Perform duties as defined in the Bank Secrecy Act/Anti-Money Laundering Program.
Performs other duties as assigned by management.
POSITION SPECIFIC COMPETENCIES
Professionalism- Represents the company with the highest standards of professionalism. Exceptional in terms of honesty, integrity, confidentiality, deportment, and dress.
Productivity- Consistently produces a very high volume of work. Uses company time and resources extremely optimally and meets schedules and deadlines.
Attendance- Minimal number of absences [excluding vacation and legally required leave] regardless of reason. Also includes the number of times tardy for work or returning from lunches and breaks.
Attention to Detail- Accuracy and attention to detail are exceptional. Assignments are completed carefully and in full accordance with specific instructions. Exceptional quality standards are maintained in the recording of numerical data and organizational information. Grammar, spelling, and punctuation are flawless.
REQUIRED EDUCATION, EXPERIENCE AND SKILLS
High School Diploma or GED required.
One-year previous teller experience is preferred. Six months cash handling experience in retail/sales required.
Knowledge of financial software is plus.
Excellent Communication and Interpersonal skills to represent the Bank in a positive way in dealing with customers and other employees required.
Excellent Organizational and Time Management Skills
Attention to Detail
Computer Literacy
Successful completion of all teller training and any other assigned compliance training.
General knowledge of Bank Secrecy Act/Anti-Money Laundering Program preferred.
WORKING CONDITIONS AND PHYSICAL REQUIREMENTS
Regular contact with general public.
May require travel to other offices to provide assistance and / or attend meetings. Also, travel for seminars and training may be required.
Requires lifting of heavy coins which involves short distance movement of coin bags, which may weigh as much as 50 lbs.
Position requires standing, stooping, kneeling, squatting, and sitting. Must be able to stand for long periods of time.
Receiving currency from all sources could cause exposure to slightly unclean environment.
Must be capable of operating all types of office equipment including computer, copy machine, scanner, fax, and telephone.
Lobby environment requires professional demeanor and appearance. In the instance of a major or extensive natural disaster, epidemic or pandemic occurrence, or other disruption within our footprint, it may be necessary for associates to relocate before, during or after, to ensure business continuity.
EQUIPMENT USED: Computer, telephone, fax machine, scanner, copier, printer, encoder
SUPERVISORY REQUIREMENTS: None
The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations can be made to enable individuals with disabilities to perform the essential functions.
This is not intended to be and should not be construed as an all-inclusive list of the responsibilities, skills, or working conditions associated with the position. While this job description is intended to accurately reflect the position's activities and requirements, management reserves the right to modify, add, or remove duties and assign other duties as necessary.
Teller I (PT)
Teller job in Russellville, AL
The part time teller is responsible for providing exceptional customer service to consumer and commercial customers by conducting cash, deposit, and withdrawal transactions efficiently and accurately while in compliance with established policies and procedures. Under the direct supervision of the Head Teller, the part time teller also assists new and existing customers with financial needs and offers products and services to fulfill those needs.
Essential Functions
This position requires open availability Monday - Friday and Saturdays (combination of mornings and evenings till 8).
Relationship Development
Identifies and meets customer needs through sales and service with focus on deepening customer relationships
Actively listens for opportunities to cross-sell additional products and services
Answers customer inquiries and refers customers to the appropriate bank representative for specialized products and services
Answers phone courteously within three rings or less
Demonstrates Raving Fans behaviors and use of the Winning Play while creating exceptional customer experiences
Resolves customer complaints regarding sales and service
Branch Operations
Maintain an adequate cash drawer at all times; this includes buying and selling currency to and from the vault, as necessary
Conducts cash, deposit, loan, deposit and withdrawal transactions accurately
Balances cash drawer in accordance with Bank procedures and regulations
Perform as a team member in allocating and coordinating the work flow
Contribute to the fulfillment of the department and bank objectives and goals
Processes night deposits
Completes Teller Hours Worksheet accurately and in a timely manner
Prepares compliance forms, such as, Monetary Instrument Log (MIL), Currency Transaction Report (CTR), etc. accurately and in a timely manner
Operates bank equipment, such as, teller machine, currency counter, cash advance machine, typewriter, etc.
Issues Official Checks and Money Orders
Trains with Head Teller to perform Head Teller duties
Attends branch meetings
Processes credit card cash advances
Performs other duties as assigned
Compliance
Adhere to all regulatory requirements and bank policies and procedures
Resolves any discrepancies involving Currency Transaction Reports (CTR), Monetary Instrument Log (MIL) in a timely manner
Notifies Head Teller of any outage before close of day
Adheres to the Cash Control Procedures
Ensures teller area is secure and all security requirements are followed
Completes required online training assignments in a timely manner
Working Conditions
Generally good with little exposure to noise, extreme temperatures, dust, or other adverse factors.
Considerable effort and eyestrain from continuously verifying accuracy of all work leaving the department.
May be required to stand for long periods of time while providing teller service.
Minimum Level of Preparation and Training
High School diploma or equivalent
One year previous experience with direct customer service interaction required
Previous experience handling cash transactions preferred
Bilingual (English/Spanish) preferred
Required Abilities, Knowledge, and Skills
Ability to further develop consumer and commercial relationships and cross-sell additional products and services to match customer's needs and wants
Ability to develop knowledge of the bank's products, services, and processes
Ability to accomplish multiple objectives in a fast paced environment
Ability to develop a thorough understanding of bank specific software and other basic office equipment
Excellent communication, team-work, and customer service skills
Strong organizational, time management, and presentation skills
Working knowledge of Microsoft Office Applications, such as, Work, Excel, and Outlook
Employees are required to perform other duties as assigned by management that may not be listed. Management reserves the right to change this job description as needed.
Auto-ApplyTeller I
Teller job in Jasper, AL
BASIC PURPOSE: Provide high quality customer service by accurately and efficiently completing bank transactions as well as identifying products to meet financial needs of bank customers. Other duties may be assigned.
PRINCIPLE ACCOUNTABILITIES
Provide high quality customer service within the branch, including:
Cash checks according to bank policies and procedures
Accept deposits for checking and savings accounts; verify cash and checks received; determine proper short and long-term holds to be placed on deposited funds, in accordance with Regulation CC.
Accept payments for various types of loans.
Accept stop payments, revocations, stop ranges, alerts, address changes, check orders, deposit slip orders, telephone transfers, items for collections.
Close checking and savings accounts.
Process night deposits; mail receipts and records.
Resolve customer's problems with scope of authority.Sell cashier's checks.
Order Debit/ATM cards; notify “Hot Card” department and complete unauthorized usage report.
Contribute to overall banking center operations
Balance cash and daily transactions and ATM.
Understand and ensure compliance for regulations and reporting, including but not limited to: BSA, OFAC, CIP, etc...
Verify check orders.
Prepare change order.
Assist with opening and closing banking center.
Support a sales environment and actively seek opportunities to cross-sell bank products, make customer referrals in support of the retail scorecard goal.
Adhere to the policies and procedures in Teller Manual.
Attend and/or complete applicable and required training sessions.
EDUCATION, EXPERIENCE, SKILLS:
Education- High school diploma or equivalent (GED)
Experience- Three (3) months of cash handling, sales or related experience.
BankFirst is an EO employer- Veteran/Disability
Auto-ApplyFull-Time Teller
Teller job in Macon, GA
Job Description
MidSouth Community Federal Credit Union is seeking to to hire a talented individual who is driven by the desire to serve others at our branch location in Macon, Georgia.
Who Are We?
As the oldest locally-owned financial institution in Middle Georgia, MidSouth Community Federal Credit Union focuses on its members each day -- both external and internal. All team members recognize the importance of
Helping People Afford Life
and it is at the heart of what we do.
A Day In the Life as a Full Time Teller
The primary role of a Teller (non-exempt, Grade 4) at MidSouth Community FCU is to assist members by offering products and services that would improve the members' financial lives. As a Teller, you will be handling financial transactions, resolving members' problems, and answering questions that cover the MidSouth spectrum of products and services. Also, you would process financial transactions, sell monetary instruments, and educate members on the features and benefits of MidSouth's products and services.
What Are We Looking For?
If you have worked in a cash-handing or customer/member-facing role that requires a high level of accuracy and attention to detail, this position may be perfect for you!
In an ever-changing world of banking, we are looking for someone who is adaptable to change and willing to see a task through from beginning to end. Additionally, we are looking for a person who is able to effectively balance priorities, while maintaining a level of high professionalism and courtesy to all members.
Experience: Six months to one year of similar or related experience. Minimum of 1 year of cash handling experience is preferred.
Education: A high school education or GED.
Interpersonal Skills: Courtesy, tact, and diplomacy are essential elements of the job. Work involves personal contact with others inside and/or outside the organization, generally regarding routine matters for purposes of giving or obtaining information which may require some discussion.
How is the Work Schedule?
The Teller position is a full time role, working typically 40 hours weekly. There is a Saturday morning rotation for each person in the branch. For this rotation, one person in the branch would be scheduled to work during our open hours of 9 AM to 12 PM on Saturday, and would work a half-day during that week prior.
Starting Pay: $15.00 - $17.04
Are You Ready to Join Our Team?
Our recruiting cycle includes reviewing all applications, conducting phone interviews, and conducting face-to-face interviews. Once we review your application and resume, you will be contacted by phone if you are selected to move forward in our hiring process.
We will reach out to every applicant once the position is filled to inform you of the status of the position.
Additional Notes
This position description is not all inclusive. The person hired for this role will be required to perform other duties as deemed necessary.
All external employment offers are subject to the satisfactory completion of reference, credit, drug, alcohol, and background checks.
POSTED 11/17/2025
Job Posted by ApplicantPro
Universal Banker - Part Time 20hrs - Bradley Park
Teller job in Columbus, GA
**The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.**
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_If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to_ Accessibility (careers@truist.com?subject=Accommodation%20request)
_(accommodation requests only; other inquiries won't receive a response)._
**Regular or Temporary:**
Regular
**Language Fluency:** English (Required)
**Work Shift:**
1st shift (United States of America)
**Please review the following job description:**
Provide timely and efficient completion of client transactions while maintaining accurate records and thorough proper handling of all monies assigned. Deliver superior quality service, identifying and understanding the client's financial needs. Cross-trained to support sales and service activities, with a particular focus on assisting with outbound calling and supporting Integrated Relationship Management (IRM) activities.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
1. Provide a distinctive client experience to ensure a consistent service level by engaging clients with smiling, facilitating courteous conversation, conducting both complex and standardized transactions while uncovering needs. Performs more complex transactions with assistance as necessary.
2. Educate clients on digital, self-service solutions including ATMs, Online and Mobile banking to make banking easier and enhance their service experience.
3. Support team sales process by participating in client outreach through outbound calls, checking for client offers, and identifying client needs or opportunities by fulfilling the need or referring the client to the appropriate branch team members or specialist.
4. Understand the importance of Integrated Relationship Management (IRM) to ensure we seamlessly deliver Truist expertise and solutions for our clients' unique needs.
5. Participate fully in all components of the established Truist Retail Community Bank Leadership Routines.
6. Commit to advancing individual and product knowledge to better serve consumer and business clients by attending sales, service and product knowledge meetings and all applicable training classes and web-based learning.
7. Adhere to internal controls, operational procedures and risk management policies. Stays informed of all changes in policies and procedures to ensure compliance with current guidelines.
8. Serve as secondary contact for new account openings and problem resolution, offering applicable products and services to clients and prospects. Handles proportionate volume of work based on branch demands.
QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. High school diploma or equivalent education
2. Two years of teller or cash handling or client service experience
3. Six months of client relationship building or sales experience
4. Excellent interpersonal and communication skills, including a desire to interact with clients and prospects
5. Ability to master personal computer (PC) keyboard and software skills necessary for branch automation
6. Ability to multi-task under time constraints
7. Demonstrated proficiency in basic computer applications, such as Microsoft Office software products
8. Ability to travel to accommodate temporary staffing needs as required to include temporary assignment or locale changes
9. Ability to work weekends and/or extended hours with occasional travel and overnights may be included
Preferred Qualifications:
1. One year of client relationship building or sales experience
2. Knowledge of advanced or complex branch transactions, risk management and loss prevention
3. Experience with sourcing and prospecting for new clients and client relationship building
4. General understanding of bank operations, policies and procedures
**General Description of Available Benefits for Eligible Employees of Truist Financial Corporation:** All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist's generous benefit plans, please visit our Benefits site (*****************************
. Depending on the position and division, this job may also be eligible for Truist's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.
**_Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace._**
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