Teller
Teller job in Luray, VA
Blue Ridge Bank is extremely proud of its more than a century of customer-based service and looks forward to serving its current and new customers for many years to come, with the attention and service that only a locally owned independent community bank can provide.
At Blue Ridge Bank our purpose is to be a trusted partner of choice in helping our customers achieve their financial goals and that includes you as well! Our Core values of teamwork, integrity, respect, open communication and honoring our commitments to each other, serve as our compass, driving us forward with purpose. These values guide our actions and shape our culture to deliver on our purpose. They influence our decision-making and define how we interact with one another and our customers.
Position Purpose:
This position is responsible for demonstrating a passion for excellence while assisting new and existing customers with their immediate, short-term and long-term financial needs through the handling of transaction, new account openings, and appropriate partner referrals and complying with regulations, policies, and procedures.
Responsibilities:
Deliver outstanding service while performing a variety of customer transactions and inquiries.
Offer guidance to customers and provide a full spectrum of customer services.
Set, achieve, and exceed service standards by adhering to established Service Quality Standards.
Achieve individual sales goals.
Support accomplishment of branch sales goals by identifying customer needs and promoting/selling the Bank's products/services.
Develop strong customer relationships through performing new account follow-up for business and personal accounts and performing account maintenance in a timely manner.
Identify opportunities to grow relationships and independently call on and develop new, existing, and prospective consumer and business customers.
Complete arrangements and documents for special services.
Stay informed of industry trends, competitor information, and maintains knowledge of the Bank's products/services and pricing.
Utilize software to identify customers' needs and refer to other lines of business.
Perform branch functions and support other branch employees.
Adhere and help to ensure adherence to operational guidelines.
Audit drawers and perform spot checks on cash drawer limits when necessary.
Plan, monitor and adhere to the cash requirements of the branch; place cash order and prepare shipment.
Endure satisfactory audit ratings are achieved at the branch level.
May provide Notary services, Signature Guarantee and serve as back up for branch leadership when necessary.
Maintain compliance with and adhere to all state and federal regulations and bank policies.
Other tasks as assigned.
Create value for the bank and its employees.
Be a good teammate.
Live our core values.
Requirements
Education:
High school diploma or equivalent.
Skills:
Strong computer skills relevant to Microsoft Office Suites (e.g., Word, Excel, Outlook).
Strong presentation skills.
Demonstrated track record of meeting sales and service goals.
Organizational skills and attention to detail.
Strong decision-making/problem resolution skills.
Abilities:
Work all branch hours, including weekend and evenings required.
Attention to detail with accuracy.
Ability to operate on a team.
Ability to ask questions and build rapport.
Must maintain internal and external confidentiality.
Successful completion of the required background checks.
Preferred Qualifications:
Minimum of one-year experience in cash handling/customer service, as well as sales experience, focused in cross-selling products and services required.
Teller - Staunton, VA
Teller job in Staunton, VA
First Bank and Trust is seeking a Teller to work in Staunton, VA . The Tellers at First Bank and Trust are the primary contact for our customers. Tellers provide our customers with superior and quality customer service. These individuals promote the Bank's products and services and provide customer referrals for new products and services daily.
KEY RESPONSIBILITIES :
Greet and assist customers with exceptional customer service.
Assist customer with deposits, withdrawals, transfers, and other financial transactions.
Provide excellent customer service by addressing inquiries and resolving issues.
Maintain and balance a cash drawer accurately.
Promote bank products and services to meet customer needs.
Identify customer financial needs through active listening.
Educate customers on digital banking tools and services.
Collaborate with team members to meet customer service and operational goals.
Stay updated on banking regulations, product changes, and industry trends to provide accurate and up-to-date information to customers.
Ensure compliance with all banking policies, procedures, and regulations.
Respond to customer inquiries in person, over the phone, or via email.
Ensuring compliance with all banking policies, procedures, and regulations.
QUALIFICATIONS :
High school diploma or equivalent.
Associate's degree - Accounting, Business, Finance, Communications, and/or Marketing - preferred.
Two years of previous cash handing or customer service experience.
Strong communications and interpersonal skills.
Attention to detail.
Basic computer proficiency and ability to learn banking software.
BENEFITS FOR FULL-TIME EMPLOYEES:
PTO Leave is 20 Days per year earned monthly.
First Bank and Trust recognizes 11 paid holidays, when the holidays occurs during the work week.
Medical, Dental and Vision Insurance coverage starts the 1st day of the month after hire date.
Employees are automatically enrolled in the bank's 401K/ESOP Plan.
First Bank and Trust provides basic life insurance coverage equal to two times an employees' base salary.
First Bank and Trust provides long-term disability Insurance coverage.
Normal work week is Monday- Friday between 8:00 - 6:00 .
First Bank and Trust is an Equal Opportunity Employer EOE/AA/M/F/Disabled/Veteran
Auto-ApplyPart Time Teller (30 Hours) University Branch (Charlottesville, VA)
Teller job in Harrisonburg, VA
This position is responsible for providing a best-in-class customer experience while processing transactions, servicing existing and potential customers, and contributing to branch sales goals. This role is eligible for most of our benefit offerings, including paid time off, paid holidays and health/dental/vision coverage! *** This role will have varying shifts during our regular operating hours of Monday- Friday 8:30 am to 5 pm and Saturdays between 8:30-12pm.***
Position Accountabilities
Provide excellent customer experience
Perform basic customer and cash transactions
Balance cash each day
Identify referral opportunities to contribute to branch goals
Adhere to all applicable laws and regulations governing bank operations, including compliance with Atlantic Union Bankshares' BSA/AML Policy and Procedures
Identify risk and escalate concerns through proper channels
Develop and maintain knowledge of bank products, services, including other lines of business
Ability to learn and adapt to changing digital channels
Other duties as assigned
Organizational Relationship
This position is supervised by the assigned leader of the branch.
Position Qualifications
Education & Experience
High school diploma or equivalent required
Previous cash handling experience preferred
Previous customer service experience required
Knowledge & Skills
Excellent customer service skills
Excellent oral and written communication skills
Ability to exercise sound business judgment
Proficient computer skills
Ability to handle multiple tasks with attention to details
Flexible, able to adapt to change
Shifts may vary for each position offering, depending on business need
Able to stand for extended periods of time and lift objects up to 30 pounds
Salary offered will be based on several factors including but not limited to education, work experience, certifications, etc. This position is also eligible to participate in either an applicable incentive compensation plan for the position or a discretionary profit-sharing bonus program. General information on our comprehensive benefits package can be found by visiting https://www.atlanticunionbank.com/about/careers/benefits.
We are proud to be an Equal Employment Opportunity employer. We maintain a drug-free workplace.
Customer Service Teller
Teller job in Harrisonburg, VA
Summary/Objective
Under the direction of the Branch Management, performs a variety of duties related to all phases of teller work, including proper receiving and handling of deposits, checks and payments; cross-sells to customers. Supports the brand promise.
Essential Functions
Receives and handles deposits of all types, ensuring the proper endorsement on negotiable instruments within these deposits.
Adheres at all times to the “check cashing policy” and “limitation of authority policy” as indicated in Reg CC.
Issues cashiers' checks and redeems Savings Bonds.
Reconciles cash and transactions each day to within the “teller difference standards” and reports results through submission of teller daily balance sheet.
Consistently demonstrates a helpful, friendly attitude.
Maintains proper amounts of currency and coin in drawer.
Understands role in case of robbery, whether victim or bystander, and knows proper post-robbery procedures.
Maintains neat and orderly work area and ensures that all negotiable instruments and confidential records are properly secured.
Adheres to all security procedures.
Sells and/or refers Bank products and services to customers and prospects.
The duties of this position must be performed from the physical branch or bank location in order to best service the needs of the customers or support the Bank facilities
Skills/Abilities
Strong customer service and sales skills.
Ability to communicate clearly with the public.
Good math skills and must be able to perform accurate work.
Understand security issues involving money and checks preferred.
Good comfort level with handling United States currency.
Ability to handle and count money accurately.
Education and Experience
High School diploma or equivalent preferred.
Sales and customer service experience preferred.
Experience in handling United States currency preferred.
Basic Computer Skills required.
This job operates in a clerical office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Office environment with job duties conducted via telephone, face to face meetings, and on the computer.
Physical Demands
This position requires manual dexterity, the ability to lift files and opening cabinets. This position requires bending, stooping or standing as necessary.
Travel
Travel may be required for this position.
This position is classified as full-time and the benefits package includes health insurance, dental insurance, vision insurance. Employees may select from coverage options which range from employee only to family coverage. Full-time employees receive Paid Time Off (PTO), a paid holiday schedule, paid bereavement, and paid parental leave. Benefits also include company paid life insurance and paid long-term disability coverage. Our bank also offers a 401(k) with a company match.
Equal Employment Opportunity/M/F/disability/protected veteran status
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Auto-ApplyTeller - Nellysford Branch
Teller job in Nellysford, VA
Full-time Description University of Virginia Community Credit UnionWorking together to strengthen the financial wellness of our members and local communities.
At UVA Community Credit Union, we are dedicated to making a meaningful difference in the lives of our members and the communities we serve. Our mission, working together to strengthen the financial wellness of our members and local communities, guides everything we do. We foster an environment where every team member plays a vital role in building the financial wellness of those we serve. Our core values are Integrity, Service Excellence, Collaboration, and Gratitude. These values shape how we support our members, interact with one another, and drive the success of our shared purpose. If you're passionate about making a positive impact and want to be part of a purpose-driven organization, we invite you to explore a career with us.
SUMMARY:
As a successful Teller, you will educate Members on financial products and services that may enhance achievement of Members' personal financial goals, make Member referrals to other financial specialists within the Credit Union, and work to continually build positive relationships with our Members. You will also provide exceptional Member service by accurately and efficiently performing financial transactions in accordance with Credit Union policies and procedures.
The Teller position is tiered into Teller I, Teller II, & Teller III. Placement within the tiers is based on experience within the role, and compensation to commensurate with experience.
DUTIES AND RESPONSIBILITES:
Ensure Members are promptly and professionally served
Actively educate and refer Members to resources available within the Credit Union
Refer products and services to our Members
Process transactions such as deposits and withdrawals as well as other banking transactions
Requirements
QUALIFICATIONS:
We provide all the training you need to be successful! As part of our “people helping people” philosophy, we invest in training and coaching the knowledge and skills you will need to continue or start your career in the credit union industry. Pre-requisites for our training program include:
A minimum of one year of experience in a related field.
Placement within Tier I, II, or III of the position is related to prior experience.
Exceptional communication skills
Approachable and friendly
Thrive in a fast-paced environment
Basic math skills
Some cash handling experience is preferred
BENEFITS:
We offer an attractive suite of benefits to full-time employees including: Health, Dental, Vision, a Company Retirement Plan Contribution of up to 7% after the first year of employment. Employees are eligible for Life Insurance, Long-Term Disability, Health & Wellness Spending Account, Tuition Reimbursement, and Employee Loan Discounts. Full-time employees accrue Paid Time Off starting with 18 days accrual annually, and 13 company paid holidays. Employees are also eligible for Family Forming Leave, and Volunteer Time Off.
Equal Employment Opportunity has been, and will continue to be, a fundamental principle at the University of Virginia Community Credit Union & Member Options, LLC, where employment is based upon personal capabilities and qualifications without regard to race, color, gender, gender identity, religion, sexual orientation, pregnancy, childbirth, or a medical condition related to pregnancy or childbirth, national origin, citizenship, disability, age, genetic information, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws.
Salary Description $15-$21/hour to commensurate with experience
Associate Banker (20 Hours) Pantops Riverbend, Charlottesville, VA
Teller job in Charlottesville, VA
We have a passion for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion. Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture. You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education and advice tailored to suit their financial needs.
As an Associate Banker- Market Expansion in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences. You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers.
Job responsibilities
Engages clients as they enter the branch by welcoming them and making them feel appreciated including managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings
Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures and performing account origination for consumer clients
Provides proactive client outreach to gauge success and offer new tools to help them meet their consumer banking and investment goals
Champions new Associate Banker skills such as tablet utilization, account opening, and other key initiatives, helping Associate Bankers as they learn
Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
Shares best practices across the supported branches to deliver a strong controls environment and exceptional customer experience
Required qualifications, capabilities, and skills
6+ months of customer service experience
High school diploma or GED equivalent
Preferred qualifications, capabilities, and skills
Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
Strong desire and ability to influence, educate, and connect customers to technology
Cash handling experience
Auto-ApplyUniversal Banker
Teller job in Waynesboro, VA
The Universal Banker provide a proactive, consultative style of banking that builds customer relationships based on trust and the ability to identity financial needs and recommend solutions. You will be responsible for assisting with branch operations, delivering a unique and memorable client experience, achieving sales goals and handling service requests. You will perform additional duties as assigned and must be able to work in a team environment that requires the ability to multi-task, pay great attention to detail, and a passion for customer service.
RESPONSIBILITIES:
Service Area Responsibilities:
* Proactively greet customers by performing lobby management activities to connect with customers, assess reason for visiting the branch and assess customers accordingly:
* With a high level of accuracy, efficiency and professionalism, responsible for providing excellent customer service to clients by processing all branch related transactions.
Financial Sales Responsibilities
* Responsible for keeping current and being knowledgeable of all Bank's products and services in order to communicate to new and existing clients.
* Maintains customer information on those expressing interest in future financial discussions and of pertinent customer information including notations about future events that may involve need of financial services/products
* Proactively contacts customers to present pre-approved offers for financial products/services or to offer a general financial overview and schedules customer meeting to conduct a structured financial review to obtain understanding of their financial situation.
* Based on customer's needs, makes recommendations on services/products that would assist customer in meeting their needs. Create customer loyalty and grow customer through a differentiated customer experience. Educate customers on options for managing financial transactions by leveraging technology, tool and resources.
* Communicate clearly and accurately to customer of financial products/services including benefits, requirements and any associated fees or costs associated with product/service.
* Identify and refer when appropriate to a customer to another Bank associate or department to discuss certain financial products/services
Operational/Regulatory/Security Responsibilities:
* Participates in daily operations of the Branch which may include transaction servicing on the platform or in the sales associate area.
* Comply with all department and company policies, procedures and overall security
* Notifies appropriate Bank staff when a situation poses potential risk or when a customer demonstrates suspicious behavior.
* Work closely with other departments as necessary to troubleshoot and resolve customer situations.
* Contributes to the responsibility of meeting monthly branch and/or individual scorecard goals on a consistent basis by monitoring self-performance and following action plans
* Determine when appropriate to make policy exceptions within established guidelines (e.g., fee waivers, funds availability) in order to maintain positive customer relations
* May be responsible for branch opening/closing procedures
* Contribute to the fulfillment of the Bank's objectives and goals by performing as a team member in allocating and coordinating the workflow
Qualifications
* High school diploma or equivalent required, Bachelor's degree a plus
* Minimum of three (3) years of previous professional level of customer contact and service working experience or minimum of two (2) years of prior working experience in a Banking environment, preferably in a branch is required
* Prior experience in handling and being accountable for money is required
* Ability to successfully complete the Bank's in-house Training Program within a reasonable timeframe required
* Ability to demonstrate in a professional manner, a sales-oriented and relationship building demeanor
* Excellent verbal and written communications skills in Spanish or additional language a plus.
* Ability to perform basic math calculations is required
* Demonstrates ability to interact confidently with clients is essential
* Ability to be initiative in self-directed learning of Bank's products/services in order to expand and become well versed with the products/services offered.
* Excellent written and verbal communication skills
* Proficiency in Microsoft Office Products (Word, Excel) required
* Understanding and working knowledge of appropriate core banking system is beneficial
* Being detail oriented, ability to multi-task and work independently and in a team environment is essential.
* Demonstrated professionalism is required
* Ability to travel within branch region of up to 15%
KEY COMPETENCIES:
* Relationship and account management
* Business Development
* Accountability
* Organization and Time Management
* Collaboration
Essential Functions:
* Sitting and standing for extended periods of time.
* Ability to reach over teller counter or desk area to receive customer transaction documents
* Ability to lift and carry up to 20 lbs
* Ability to efficiently operate a computer keyboard, mouse, power tools, and other computer components.
* Ability to converse and exchange information with all levels of staff within organization.
* Ability to observe, perceive, identify, and translate data
* Ability to travel via automobile or public transportation
Company Profile
Please click here to access a list of benefits for which this position is eligible. Additional information regarding United's Mission, Values and Culture can be found here.
At United, our strength is our people, and we are committed to nurturing a culture that is reflective of the communities we serve; promotes respect and a shared purpose; and aligns with our core values.
Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
Nearest Major Market: Charlottesville
Nearest Secondary Market: Virginia
Job Segment: Bank, Banking, Business Development, Financial Sales, Banker, Finance, Sales
Retail Banker
Teller job in Charlottesville, VA
Full-time Description
Retail Bankers serve as the front line of the Retail Branch, performing both teller line duties, and some platform duties.
Essential Functions:
Perform all duties typically designated to the teller role, to include but not limited to the following:
Receive checking and savings deposits: verify cash and endorsements, receive proper identification for cash back and issue receipts of deposit.
Examine checks deposited and determine proper funds availability based on regulation requirements and complete hold notices.
Process checking and savings withdrawals.
Cash checks: verify endorsement, receive proper identification and ensure validity.
Cashing on-us checks and transit checks with a thorough understanding of the difference.
Issuing cashier checks with a thorough understanding of the process, and obtaining the proper approval signatures
Identify counterfeit currency.
Answer basic customer inquiries regarding interest rates, service charges and account histories while complying with disclosure requirements, regulations and consumer privacy policies.
Cross-sell bank products and services.
Accept loan payments: verify payment amount and issue receipts.
Buy and sell currency from the vault as necessary, ensuring that teller drawer cash limits are not exceeded.
Balance drawer daily, including periodic batching of cashed checks.
Act as Notary Public.
Follow all bank policies and procedures.
Perform all duties typically designate to the role of new accounts representative, to include but not limited to the following:
Open, close and maintain all deposit products while cross-selling bank products and services based on customer needs in accordance with the banks' program standards.
Research and resolve customer problems, acting as the customer liaison between other bank departments when necessary.
Research customer questions regarding electronic funds transfers and initiate “Reg E” disputes when appropriate, including the completion of all necessary documents and affidavits.
Perform customer requested research, including printing statement and check copies.
Contact customers to obtain necessary signatures on items with missing or irregular signatures.
Follow all bank policies and procedures, inclusive of all Retail Department specific internal procedures.
All employees will be responsible for understanding and complying with the letter and spirit of all government regulations including, but not limited to the Bank Secrecy Act, that apply to the bank's specific operations.
Supervisory Responsibility:
This position has no supervisory responsibilities.
Work Environment:
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands:
This position requires sitting at a computer station or standing a teller line for extended periods of time.
Position Type/Expected Hours of Work:
This is a full-time position. Days and hours of work are typically Monday through Friday, 8:45 a.m. to 5:15 p.m.
Travel:
No extensive travel is expected for this position; however, the candidate must have reliable transportation to and from work. In addition, must be willing to travel to branch locations with-in market to provide coverage in cases deemed necessary.
Additional Eligibility Qualifications:
None required for this position.
Work Authorization/Security Clearance:
Must be eligible to work in the United States.
AAP/EEO Statement:
Old Dominion National Bank provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ODNB complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
ODNB expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of ODNB's employees to perform their job duties may result in discipline up to and including discharge.
Technology & Security Requirements
This position requires the use of a personal smartphone to complete multi-factor authentication (MFA) when accessing company systems and applications.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Requirements
Required Education and Experience:
High school diploma or GED strongly preferred.
6 months or more of banking experience strongly preferred.
Customer service experience preferred.
Competencies:
Customer/Client Focus.
Personal Effectiveness/Credibility.
Problem Solving/Analysis.
Teamwork Orientation.
Initiative.
Organizational Skills.
Teller - Staunton, VA
Teller job in Staunton, VA
Job Description
First Bank and Trust is seeking a Teller to work in Staunton, VA . The Tellers at First Bank and Trust are the primary contact for our customers. Tellers provide our customers with superior and quality customer service. These individuals promote the Bank's products and services and provide customer referrals for new products and services daily.
KEY RESPONSIBILITIES:
Greet and assist customers with exceptional customer service.
Assist customer with deposits, withdrawals, transfers, and other financial transactions.
Provide excellent customer service by addressing inquiries and resolving issues.
Maintain and balance a cash drawer accurately.
Promote bank products and services to meet customer needs.
Identify customer financial needs through active listening.
Educate customers on digital banking tools and services.
Collaborate with team members to meet customer service and operational goals.
Stay updated on banking regulations, product changes, and industry trends to provide accurate and up-to-date information to customers.
Ensure compliance with all banking policies, procedures, and regulations.
Respond to customer inquiries in person, over the phone, or via email.
Ensuring compliance with all banking policies, procedures, and regulations.
QUALIFICATIONS:
High school diploma or equivalent.
Associate's degree - Accounting, Business, Finance, Communications, and/or Marketing - preferred.
Two years of previous cash handing or customer service experience.
Strong communications and interpersonal skills.
Attention to detail.
Basic computer proficiency and ability to learn banking software.
BENEFITS FOR FULL-TIME EMPLOYEES:
PTO Leave is 20 Days per year earned monthly.
First Bank and Trust recognizes 11 paid holidays, when the holidays occurs during the work week.
Medical, Dental and Vision Insurance coverage starts the 1st day of the month after hire date.
Employees are automatically enrolled in the bank's 401K/ESOP Plan.
First Bank and Trust provides basic life insurance coverage equal to two times an employees' base salary.
First Bank and Trust provides long-term disability Insurance coverage.
Normal work week is Monday- Friday between 8:00 - 6:00 .
First Bank and Trust is an Equal Opportunity Employer EOE/AA/M/F/Disabled/Veteran
Teller Retail Banker
Teller job in Harrisonburg, VA
Take the next step toward your new career today! Become a part of the diverse and inclusive team within our nationally recognized award-winning Bank that is one of the strongest in the nation.Woodforest National Bank is privately owned, and our Employee Stock Ownership Plan is the largest shareholder.We focus on building relationships and discovering opportunities to better serve our communities and understand the financial needs of every customer we serve. At Woodforest we care and prove it by volunteering with local charities and foodbanks to give back to the communities we serve. By joining Woodforest you will become a part ofone of the largest employee-owned banks in the country!
Our Retail Bankers are the face of our organization and are critical in caring for our customers each day. As a Retail Banker you will receive training that will allow you to successfully engage and enhance the customer's experience by offering products and services that best meet their needs. The well-rounded knowledge base that you develop will prepare you for advancement opportunities and a robust career in banking at Woodforest. Key responsibilities include:
* Achieving individual sales by proactively identifying, marketing, and recommending bank products and services beneficial to customers.
* Processing transactions, opening accounts, and performing account maintenance.
* Handling branch servicing duties such as vault balancing, cash ordering, and maintenance of automated teller machines.
* Employing problem solving skills to address customer inquiries and/or concerns in a manner consistent with the Woodforest Experience training.
Minimum Qualifications/Experience:
· 3 years of relevant and transferrable sales and/or customer service experience;
OR an Associate's degree and 1 year of relevant and transferrable sales and/or customer service experience;
OR a Bachelor's degree.
· Previous instore banking experience is preferred, but not required.
· Must be positive and engaging.
Formal Education & Certification:
· High School Diploma or equivalent required.
Work Status:
· Full-time.
Supervisory Responsibility:
· No.
Travel:
· Little to no overnight travel expected. Based on the occasional business need, you may be expected to cover nearby branch locations up to 45 miles from your assigned branch location.
Working Conditions:
· Conditions include standing most of the time, may involve walking, moving, bending, stooping or sitting for brief periods, and occasionally lifting and carrying items up to 30 lbs.
Disclaimer:
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Nothing herein restricts management's right to assign or reassign duties and responsibilities to this job at any time.
Woodforest is an Equal Opportunity Employer, Including Disability and Veteran
**Job:** **Branch Banking*
**Organization:** **Virginia*
**Title:** *Teller Retail Banker *
**Location:** *Virginia-Harrisonburg*
**Requisition ID:** *070820*
Universal Banker - PT 20 Hrs - Pantops
Teller job in Charlottesville, VA
The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.
Need Help?
If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response).
Regular or Temporary:
Regular
Language Fluency: English (Required)
Work Shift:
1st shift (United States of America) Please review the following job description:Provide timely and efficient completion of client transactions while maintaining accurate records and thorough proper handling of all monies assigned. Deliver superior quality service, identifying and understanding the client's financial needs. Cross-trained to support sales and service activities, with a particular focus on assisting with outbound calling and supporting Integrated Relationship Management (IRM) activities.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
1. Provide a distinctive client experience to ensure a consistent service level by engaging clients with smiling, facilitating courteous conversation, conducting both complex and standardized transactions while uncovering needs. Performs more complex transactions with assistance as necessary.
2. Educate clients on digital, self-service solutions including ATMs, Online and Mobile banking to make banking easier and enhance their service experience.
3. Support team sales process by participating in client outreach through outbound calls, checking for client offers, and identifying client needs or opportunities by fulfilling the need or referring the client to the appropriate branch team members or specialist.
4. Understand the importance of Integrated Relationship Management (IRM) to ensure we seamlessly deliver Truist expertise and solutions for our clients' unique needs.
5. Participate fully in all components of the established Truist Retail Community Bank Leadership Routines.
6. Commit to advancing individual and product knowledge to better serve consumer and business clients by attending sales, service and product knowledge meetings and all applicable training classes and web-based learning.
7. Adhere to internal controls, operational procedures and risk management policies. Stays informed of all changes in policies and procedures to ensure compliance with current guidelines.
8. Serve as secondary contact for new account openings and problem resolution, offering applicable products and services to clients and prospects. Handles proportionate volume of work based on branch demands.
QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. High school diploma or equivalent education
2. Two years of teller or cash handling or client service experience
3. Six months of client relationship building or sales experience
4. Excellent interpersonal and communication skills, including a desire to interact with clients and prospects
5. Ability to master personal computer (PC) keyboard and software skills necessary for branch automation
6. Ability to multi-task under time constraints
7. Demonstrated proficiency in basic computer applications, such as Microsoft Office software products
8. Ability to travel to accommodate temporary staffing needs as required to include temporary assignment or locale changes
9. Ability to work weekends and/or extended hours with occasional travel and overnights may be included
Preferred Qualifications:
1. One year of client relationship building or sales experience
2. Knowledge of advanced or complex branch transactions, risk management and loss prevention
3. Experience with sourcing and prospecting for new clients and client relationship building
4. General understanding of bank operations, policies and procedures
General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist's generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.
Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.
EEO is the Law Pay Transparency Nondiscrimination Provision E-Verify
Auto-ApplyTeller
Teller job in Charlottesville, VA
Blue Ridge Bank is extremely proud of its more than a century of customer-based service and looks forward to serving its current and new customers for many years to come, with the attention and service that only a locally owned independent community bank can provide.
At Blue Ridge Bank our purpose is to be a trusted partner of choice in helping our customers achieve their financial goals and that includes you as well! Our Core values of teamwork, integrity, respect, open communication and honoring our commitments to each other, serve as our compass, driving us forward with purpose. These values guide our actions and shape our culture to deliver on our purpose. They influence our decision-making and define how we interact with one another and our customers.
Position Purpose:
This position is responsible for demonstrating a passion for excellence while assisting new and existing customers with their immediate, short-term and long-term financial needs through the handling of transaction, new account openings, and appropriate partner referrals and complying with regulations, policies, and procedures.
Responsibilities:
Deliver outstanding service while performing a variety of customer transactions and inquiries.
Offer guidance to customers and provide a full spectrum of customer services.
Set, achieve, and exceed service standards by adhering to established Service Quality Standards.
Achieve individual sales goals.
Support accomplishment of branch sales goals by identifying customer needs and promoting/selling the Bank's products/services.
Develop strong customer relationships through performing new account follow-up for business and personal accounts and performing account maintenance in a timely manner.
Identify opportunities to grow relationships and independently call on and develop new, existing, and prospective consumer and business customers.
Complete arrangements and documents for special services.
Stay informed of industry trends, competitor information, and maintains knowledge of the Bank's products/services and pricing.
Utilize software to identify customers' needs and refer to other lines of business.
Perform branch functions and support other branch employees.
Adhere and help to ensure adherence to operational guidelines.
Audit drawers and perform spot checks on cash drawer limits when necessary.
Plan, monitor and adhere to the cash requirements of the branch; place cash order and prepare shipment.
Endure satisfactory audit ratings are achieved at the branch level.
May provide Notary services, Signature Guarantee and serve as back up for branch leadership when necessary.
Maintain compliance with and adhere to all state and federal regulations and bank policies.
Other tasks as assigned.
Create value for the bank and its employees.
Be a good teammate.
Live our core values.
Requirements
Education:
High school diploma or equivalent.
Skills:
Strong computer skills relevant to Microsoft Office Suites (e.g., Word, Excel, Outlook).
Strong presentation skills.
Demonstrated track record of meeting sales and service goals.
Organizational skills and attention to detail.
Strong decision-making/problem resolution skills.
Abilities:
Work all branch hours, including weekend and evenings required.
Attention to detail with accuracy.
Ability to operate on a team.
Ability to ask questions and build rapport.
Must maintain internal and external confidentiality.
Successful completion of the required background checks.
Preferred Qualifications:
Minimum of one-year experience in cash handling/customer service, as well as sales experience, focused in cross-selling products and services required.
Part Time Teller (30 Hours) University Branch (Charlottesville, VA)
Teller job in Harrisonburg, VA
This position is responsible for providing a best-in-class customer experience while processing transactions, servicing existing and potential customers, and contributing to branch sales goals. This role is eligible for most of our benefit offerings, including paid time off, paid holidays and health/dental/vision coverage! * This role will have varying shifts during our regular operating hours of Monday- Friday 8:30 am to 5 pm and Saturdays between 8:30-12pm.*
Position Accountabilities
* Provide excellent customer experience
* Perform basic customer and cash transactions
* Balance cash each day
* Identify referral opportunities to contribute to branch goals
* Adhere to all applicable laws and regulations governing bank operations, including compliance with Atlantic Union Bankshares' BSA/AML Policy and Procedures
* Identify risk and escalate concerns through proper channels
* Develop and maintain knowledge of bank products, services, including other lines of business
* Ability to learn and adapt to changing digital channels
* Other duties as assigned
Organizational Relationship
This position is supervised by the assigned leader of the branch.
Position Qualifications
Education & Experience
* High school diploma or equivalent required
* Previous cash handling experience preferred
* Previous customer service experience required
Knowledge & Skills
* Excellent customer service skills
* Excellent oral and written communication skills
* Ability to exercise sound business judgment
* Proficient computer skills
* Ability to handle multiple tasks with attention to details
* Flexible, able to adapt to change
* Shifts may vary for each position offering, depending on business need
* Able to stand for extended periods of time and lift objects up to 30 pounds
Salary offered will be based on several factors including but not limited to education, work experience, certifications, etc. This position is also eligible to participate in either an applicable incentive compensation plan for the position or a discretionary profit-sharing bonus program. General information on our comprehensive benefits package can be found by visiting *********************************************************
We are proud to be an Equal Employment Opportunity employer. We maintain a drug-free workplace.
Lead Teller - Greene Branch
Teller job in Ruckersville, VA
Full-time Description University of Virginia Community Credit UnionWorking together to strengthen the financial wellness of our members and local communities. At UVA Community Credit Union, we are dedicated to making a meaningful difference in the lives of our members and the communities we serve. Our mission, working together to strengthen the financial wellness of our members and local communities, guides everything we do. We foster an environment where every team member plays a vital role in building the financial wellness of those we serve. Our core values are Integrity, Service Excellence, Collaboration, and Gratitude. These values shape how we support our members, interact with one another, and drive the success of our shared purpose. If you're passionate about making a positive impact and want to be part of a purpose-driven organization, we invite you to explore a career with us.
SUMMARY:
Successful Lead Teller employees educate Members on financial products and services that may enhance achievement of Members' personal financial goals, make Member referrals to other financial specialists within the Credit Union, and work to continually build positive relationships with our Members. You will also provide exceptional Member service by accurately and efficiently managing the day-to-day branch currency including vault, cash drawers, ATM machine(s), and cash dispense/recycler machines while performing financial transactions in accordance with Credit Union policies and procedures.
DUTIES AND RESPONSIBILITES:
Ensure Members are promptly and professionally served
Actively educate and refer Members to resources available within the Credit Union
Refer products and services to our Members
Process transactions such as deposits and withdrawals as well as other banking transactions
Receive share drafts/checks and cash for deposit to accounts, verify amounts, examine share drafts/checks for proper endorsements, and enter deposits into computer records
Serve as a resource to and escalation point for the teller staff, assisting with coaching and mentoring
Balance cash drawer at the end of the shift and compare totaled amounts to computer-generated balance sheet. Research and resolve discrepancies. Report any discrepancy to the supervisor as necessary
Requirements
QUALIFICATIONS:
A minimum of 2-3 years of related experience is required
Exceptional communication skills
Approachable and friendly
Thrive in a fast-paced environment
Basic accounting skills
Bilingual English & Spanish preferred; additional compensation is available to those with this skill set
BENEFITS:
We offer an attractive suite of benefits to full-time employees including: Health, Dental, Vision, a company Retirement Plan Contribution of up to 7% after the first year of employment. Employees are eligible for Life Insurance, Long-Term Disability, Health & Wellness Spending Account, Tuition Reimbursement, and Employee Loan Discounts. Full-time employees accrue Paid Time Off starting with 18 days accrual annually, and 13 company paid holidays. Employees are also eligible for Family Forming Leave, and Volunteer Time Off.
Equal Employment Opportunity has been, and will continue to be, a fundamental principle at the University of Virginia Community Credit Union & Member Options, LLC, where employment is based upon personal capabilities and qualifications without regard to race, color, gender, gender identity, religion, sexual orientation, pregnancy, childbirth, or a medical condition related to pregnancy or childbirth, national origin, citizenship, disability, age, genetic information, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws.
Salary Description $20.50-$26/hour to commensurate with experience
Part-time Retail Banker
Teller job in Charlottesville, VA
Retail Bankers serve as the front line of the Retail Branch, performing both teller line duties and platform duties.
Essential Functions:
Perform all duties typically designated to the teller role, to include but not limited to the following:
Receive checking and savings deposits: verify cash and endorsements, receive proper identification for cash back and issue receipts of deposit.
Examine checks deposited and determine proper funds availability based on regulation requirements and complete hold notices.
Process checking and savings withdrawals.
Cash checks: verify endorsement, receive proper identification and ensure validity.
Cashing on-us checks and transit checks with a thorough understanding of the difference.
Issuing cashier checks with a thorough understanding of the process, and obtaining the proper approval signatures
Identify counterfeit currency.
Answer basic customer inquiries regarding interest rates, service charges and account histories while complying with disclosure requirements, regulations and consumer privacy policies.
Cross-sell bank products and services.
Accept loan payments: verify payment amount and issue receipts.
Buy and sell currency from the vault as necessary, ensuring that teller drawer cash limits are not exceeded.
Balance drawer daily, including periodic batching of cashed checks.
Act as Notary Public.
Follow all bank policies and procedures.
Perform all duties typically designate to the role of new accounts representative, to include but not limited to the following:
Open, close and maintain all deposit products while cross-selling bank products and services based on customer needs in accordance with the banks' program standards.
Research and resolve customer problems, acting as the customer liaison between other bank departments when necessary.
Research customer questions regarding electronic funds transfers and initiate “Reg E” disputes when appropriate, including the completion of all necessary documents and affidavits.
Perform customer requested research, including printing statement and check copies.
Contact customers to obtain necessary signatures on items with missing or irregular signatures.
Follow all bank policies and procedures, inclusive of all Retail Department specific internal procedures.
All employees will be responsible for understanding and complying with the letter and spirit of all government regulations including, but not limited to the Bank Secrecy Act, that apply to the bank's specific operations.
Work Authorization/Security Clearance:
Must be eligible to work in the United States.
AAP/EEO Statement:
Old Dominion National Bank provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ODNB complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
ODNB expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of ODNB's employees to perform their job duties may result in discipline up to and including discharge.
Technology & Security Requirements
This position requires the use of a personal smartphone to complete multi-factor authentication (MFA) when accessing company systems and applications.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Requirements
Competencies:
• Customer/Client Focus.
• Personal Effectiveness/Credibility.
• Problem Solving/Analysis.
• Teamwork Orientation.
• Initiative.
• Organizational Skills.
Required Education and Experience:
1. High school diploma or GED preferred.
2. 1 year or more of banking experience preferred.
3. Customer service experience preferred.
Teller - Staunton, VA
Teller job in Staunton, VA
First Bank and Trust is seeking a Teller to work in Staunton, VA . The Tellers at First Bank and Trust are the primary contact for our customers. Tellers provide our customers with superior and quality customer service. These individuals promote the Bank's products and services and provide customer referrals for new products and services daily.
KEY RESPONSIBILITIES :
Greet and assist customers with exceptional customer service.
Assist customer with deposits, withdrawals, transfers, and other financial transactions.
Provide excellent customer service by addressing inquiries and resolving issues.
Maintain and balance a cash drawer accurately.
Promote bank products and services to meet customer needs.
Identify customer financial needs through active listening.
Educate customers on digital banking tools and services.
Collaborate with team members to meet customer service and operational goals.
Stay updated on banking regulations, product changes, and industry trends to provide accurate and up-to-date information to customers.
Ensure compliance with all banking policies, procedures, and regulations.
Respond to customer inquiries in person, over the phone, or via email.
Ensuring compliance with all banking policies, procedures, and regulations.
QUALIFICATIONS :
High school diploma or equivalent.
Associate's degree - Accounting, Business, Finance, Communications, and/or Marketing - preferred.
Two years of previous cash handing or customer service experience.
Strong communications and interpersonal skills.
Attention to detail.
Basic computer proficiency and ability to learn banking software.
BENEFITS FOR FULL-TIME EMPLOYEES:
PTO Leave is 20 Days per year earned monthly.
First Bank and Trust recognizes 11 paid holidays, when the holidays occurs during the work week.
Medical, Dental and Vision Insurance coverage starts the 1st day of the month after hire date.
Employees are automatically enrolled in the bank's 401K/ESOP Plan.
First Bank and Trust provides basic life insurance coverage equal to two times an employees' base salary.
First Bank and Trust provides long-term disability Insurance coverage.
Normal work week is Monday- Friday between 8:00 - 6:00 .
First Bank and Trust is an Equal Opportunity Employer EOE/AA/M/F/Disabled/Veteran
Auto-ApplyTeller Retail Banker
Teller job in Harrisonburg, VA
Teller Retail Banker -070820Description The Retail Banker is responsible for the growth of consumer and business customer relationships, while delivering the Woodforest Experience to every customer, every day, every time. Key Responsibilities:· Achieve individual sales by proactively identifying, marketing, and recommending bank products and services beneficial to the customer.· Must be a “Keeper of the Woodforest Culture” and possess the ability to create energy around Retail objectives and initiatives.· Enhance customer experience and the reputation of the Bank by warmly and sincerely greeting, engaging, and developing relationships with customers, community members, and retail partners.· Embrace a technology driven customer experience.· Ability to explain complex solutions in a simple to understand way.· Demonstrate flexibility to perform all other duties as assigned. Other Responsibilities:· Exhibit operational excellence through diligent adherence to policies and procedures.· Practice branch security procedures and protect customer confidentiality and privacy.· Perform branch servicing duties such as paying and receiving, cash and vault balancing, ordering cash, cards, reports, audits, control checks, maintaining and servicing automated teller machines, as well as cleaning work areas.· Open and perform account maintenance on depository accounts and loans. · Demonstrate ownership in the resolution of customer inquiries and/or concerns at the frontline or by appropriately engaging with internal resources. Competencies Required:· Must be proactive when seeking business outside of the branch.· Must be open to direct coaching and feedback.· Ability to work flexible or extended working hours to meet business needs; demonstrated reliability.· Demonstrate a passion for taking care of people by exhibiting effective problem-solving abilities, the ability to maintain composure and convey a positive attitude while interacting with customers as well as internal team members.· Knowledge of/or ability to quickly learn products, services, policies, procedures, regulatory guidelines, as well as engaging in a sales and service process.· Ability to maintain the highest level of confidentiality, follow directions, and apply proper policies, procedures and guidelines.· Excellent organizational skills with the ability to prioritize workload and multi-task in a fast-paced environment while maintaining accuracy and attention to detail.· Ability to understand instructions, forms, applications, and be familiar with financial statements and credit reports. Qualifications Minimum Qualifications/Experience:· 3 years of relevant and transferrable sales and/or customer service experience; OR an Associate's degree and 1 year of relevant and transferrable sales and/or customer service experience; OR a Bachelor's degree.· Previous instore banking experience is preferred, but not required.· Must be positive and engaging. Formal Education & Certification:· High School Diploma or equivalent required. Work Status:· Full-time.Supervisory Responsibility:· No.Travel:· Little to no overnight travel expected. Based on the occasional business need, you may be expected to cover nearby branch locations up to 45 miles from your assigned branch location.Working Conditions:· Conditions include standing most of the time, may involve walking, moving, bending, stooping or sitting for brief periods, and occasionally lifting and carrying items up to 30 lbs. Disclaimer:This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Nothing herein restricts management's right to assign or reassign duties and responsibilities to this job at any time.
Woodforest is an Equal Opportunity Employer, Including Disability and Veteran
Job: Retail Banker II-N710504Primary Location: Virginia-Harrisonburg-VA - Harrisonburg WM-0939Schedule: Full-time Work Locations: VA - Harrisonburg WM-0939 171 Burgess Rd Harrisonburg 22801Unposting Date: Ongoing
Auto-ApplyUniversal Banker - PT 20 Hr - Orange
Teller job in Orange, VA
The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.
Need Help?
If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response).
Regular or Temporary:
Regular
Language Fluency: English (Required)
Work Shift:
1st shift (United States of America)
Please review the following job description:
Provide timely and efficient completion of client transactions while maintaining accurate records and thorough proper handling of all monies assigned. Deliver superior quality service, identifying and understanding the client's financial needs. Cross-trained to support sales and service activities, with a particular focus on assisting with outbound calling and supporting Integrated Relationship Management (IRM) activities.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
1. Provide a distinctive client experience to ensure a consistent service level by engaging clients with smiling, facilitating courteous conversation, conducting both complex and standardized transactions while uncovering needs. Performs more complex transactions with assistance as necessary.
2. Educate clients on digital, self-service solutions including ATMs, Online and Mobile banking to make banking easier and enhance their service experience.
3. Support team sales process by participating in client outreach through outbound calls, checking for client offers, and identifying client needs or opportunities by fulfilling the need or referring the client to the appropriate branch team members or specialist.
4. Understand the importance of Integrated Relationship Management (IRM) to ensure we seamlessly deliver Truist expertise and solutions for our clients' unique needs.
5. Participate fully in all components of the established Truist Retail Community Bank Leadership Routines.
6. Commit to advancing individual and product knowledge to better serve consumer and business clients by attending sales, service and product knowledge meetings and all applicable training classes and web-based learning.
7. Adhere to internal controls, operational procedures and risk management policies. Stays informed of all changes in policies and procedures to ensure compliance with current guidelines.
8. Serve as secondary contact for new account openings and problem resolution, offering applicable products and services to clients and prospects. Handles proportionate volume of work based on branch demands.
QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. High school diploma or equivalent education
2. Two years of teller or cash handling or client service experience
3. Six months of client relationship building or sales experience
4. Excellent interpersonal and communication skills, including a desire to interact with clients and prospects
5. Ability to master personal computer (PC) keyboard and software skills necessary for branch automation
6. Ability to multi-task under time constraints
7. Demonstrated proficiency in basic computer applications, such as Microsoft Office software products
8. Ability to travel to accommodate temporary staffing needs as required to include temporary assignment or locale changes
9. Ability to work weekends and/or extended hours with occasional travel and overnights may be included
Preferred Qualifications:
1. One year of client relationship building or sales experience
2. Knowledge of advanced or complex branch transactions, risk management and loss prevention
3. Experience with sourcing and prospecting for new clients and client relationship building
4. General understanding of bank operations, policies and procedures
General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist's generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.
Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.
EEO is the Law E-Verify IER Right to Work
Teller
Teller job in Charlottesville, VA
Blue Ridge Bank is an equal opportunity employer and prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. This applies to all terms and conditions of employment including, but not limited to, recruiting, hiring, selection for training, promotion, demotion, discipline, rates of pay or other compensation, transfer, layoff, termination, recall, use of all facilities, and participation in all Company sponsored activities.
Company Summary:
Blue Ridge Bank is extremely proud of its more than a century of customer-based service and looks forward to serving its current and new customers for many years to come, with the attention and service that only a locally owned independent community bank can provide.
At Blue Ridge Bank our purpose is to be a trusted partner of choice in helping our customers achieve their financial goals and that includes you as well! Our Core values of teamwork, integrity, respect, open communication and honoring our commitments to each other, serve as our compass, driving us forward with purpose. These values guide our actions and shape our culture to deliver on our purpose. They influence our decision-making and define how we interact with one another and our customers.
Position Purpose:
This position is responsible for demonstrating a passion for excellence while assisting new and existing customers with their immediate, short-term and long-term financial needs through the handling of transaction, new account openings, and appropriate partner referrals and complying with regulations, policies, and procedures.
Responsibilities:
* Deliver outstanding service while performing a variety of customer transactions and inquiries.
* Offer guidance to customers and provide a full spectrum of customer services.
* Set, achieve, and exceed service standards by adhering to established Service Quality Standards.
* Achieve individual sales goals.
* Support accomplishment of branch sales goals by identifying customer needs and promoting/selling the Bank's products/services.
* Develop strong customer relationships through performing new account follow-up for business and personal accounts and performing account maintenance in a timely manner.
* Identify opportunities to grow relationships and independently call on and develop new, existing, and prospective consumer and business customers.
* Complete arrangements and documents for special services.
* Stay informed of industry trends, competitor information, and maintains knowledge of the Bank's products/services and pricing.
* Utilize software to identify customers' needs and refer to other lines of business.
* Perform branch functions and support other branch employees.
* Adhere and help to ensure adherence to operational guidelines.
* Audit drawers and perform spot checks on cash drawer limits when necessary.
* Plan, monitor and adhere to the cash requirements of the branch; place cash order and prepare shipment.
* Endure satisfactory audit ratings are achieved at the branch level.
* May provide Notary services, Signature Guarantee and serve as back up for branch leadership when necessary.
* Maintain compliance with and adhere to all state and federal regulations and bank policies.
* Other tasks as assigned.
* Create value for the bank and its employees.
* Be a good teammate.
* Live our core values.
Requirements
Education:
* High school diploma or equivalent.
Skills:
* Strong computer skills relevant to Microsoft Office Suites (e.g., Word, Excel, Outlook).
* Strong presentation skills.
* Demonstrated track record of meeting sales and service goals.
* Organizational skills and attention to detail.
* Strong decision-making/problem resolution skills.
Abilities:
* Work all branch hours, including weekend and evenings required.
* Attention to detail with accuracy.
* Ability to operate on a team.
* Ability to ask questions and build rapport.
* Must maintain internal and external confidentiality.
* Successful completion of the required background checks.
Preferred Qualifications:
* Minimum of one-year experience in cash handling/customer service, as well as sales experience, focused in cross-selling products and services required.
Senior Retail Banker
Teller job in Charlottesville, VA
The Senior Retail Banker serves as a supervisory role of the Retail Branch, supervising both platform and teller line duties. As a Senior Retail Banker, there is an increased focus on exceptional service, platform sales abilities, external sales abilities, and assisting the Retail Banking Manager in managing the retail banking team.
Essential Functions:
Perform all duties typically designated to the supervisory role, to include but not limited to the following:
Exercise appropriate judgment when decisioning overdrafts, wires, negotiable instruments, etc. while utilizing the tools provided and acting within the authorities of the position.
Perform standard teller transactions with accuracy and efficiency.
Examine checks deposited and determine proper funds availability based on regulation requirements and complete hold notices.
Approve large deposits and checking and savings withdrawals.
Cash checks: verify endorsement, receive proper identification and ensure validity.
Cashing on-us checks and transit checks.
Issue and approve cashier's checks with a thorough understating of the process; obtain proper approval signatures.
Identify counterfeit currency.
Answer advanced customer inquiries regarding interest rates, service charges and account histories while complying with disclosure requirements, regulations and consumer privacy policies.
Cross-sell bank products and services.
Accept and facilitate consumer loan applications as a NMLS registered representative.
Buy and sell currency from the vault as necessary, ensuring that teller drawer cash limits are not exceeded.
Balance branch daily and review reconciliation for accuracy.
Manage internal audits of the teller line and stay within compliance of Retail and Bank policy.
Analyze transactions and make the appropriate decisions for approving RBI and RBII transactions.
Manage and lead branch team in absence of Retail Bank Manager.
Follow all bank policies and procedures.
Perform all duties typically designate to the role of new accounts representative, to include but not limited to the following:
This role will be the primary new account representative within the branch and is responsible for assisting with meeting all team sales goals and metrics.
Open, close and maintain all deposit products while cross-selling bank products and services based on customer needs in accordance with the banks' program standards.
Research and resolve customer problems, acting as the customer liaison between other bank departments when necessary.
Research customer questions regarding electronic funds transfers and initiate “Reg E” disputes when appropriate, including the completion of all necessary documents and affidavits.
Perform customer requested research, including printing statement and check copies.
Contact customers to obtain necessary signatures on items with missing or irregular signatures.
Attend external business development/networking opportunities in an effort to grow deposits.
Follow all bank policies and procedures, inclusive of all Retail Department specific internal procedures.
All employees will be responsible for understanding and complying with the letter and spirit of all government regulations including, but not limited to the Bank Secrecy Act, that apply to the bank's specific operations.
Supervisory Responsibility:
Assist the Retail Bank Manager in developing employees within the banking office. This includes, but is not limited to, initiating coaching sessions, and assisting with annual assessments. The Senior Retail Banker will also serve as the team lead in the absence of a Retail Bank Manager, assuming all duties inclusive of sales, personnel management and risk mitigation.
Work Environment:
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands:
This position requires sitting at a computer station or standing a teller line for extended periods of time.
Technology & Security Requirements
This position requires the use of a personal smartphone to complete multi-factor authentication (MFA) when accessing company systems and applications.
Position Type/Expected Hours of Work:
This is a full-time position. Days and hours of work are typically Monday through Friday, 8:45 a.m. to 5:15 p.m. with occasional weekend or after-hour community development activities as it relates to community relations and business development.
Travel:
No extensive travel is expected for this position; however, the candidate must have reliable transportation to and from work. In addition, they must be willing to travel to branch locations within market to provide coverage in cases deemed necessary.
Additional Eligibility Qualifications:
None required for this position.
Work Authorization/Security Clearance:
Must be eligible to work in the United States.
AAP/EEO Statement:
Old Dominion National Bank provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ODNB complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
ODNB expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of ODNB's employees to perform their job duties may result in discipline up to and including discharge.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Requirements
Competencies:
Customer/Client Focus.
Personal Effectiveness/Credibility.
Problem Solving/Analysis.
Teamwork Orientation.
Initiative.
Stress Management/Composure.
Organizational Skills.
Technical Capacity.
Team Management/Leadership.
Required Education and Experience:
1. Bachelor's or Associate's degree strongly preferred.
2. 4 years or more of banking experience required.
3. Customer service experience required.