TurboTax (WFH) Customer Service (Flexible Hours)
Teller job in Beaumont, TX
Work from home with TurboTax Product Expert
Get paid $18.50 per hour¹
Get a $405 Certification bonus³
Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴
Earn an additional $5/hr from April 9-15 for all hours worked
Fast 24 hour Certification³
As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. Most of these questions concern Downloading, Logging In, Getting Started with Basic Navigation, Importing Documents, Printing and Filing and very basic Tax questions. We'll give you amazing continuous support for everything.
Get paid $18.50 per hour¹
Earn a $405 Bonus just for participating in getting certified as a TurboTax Product Expert³
$5.00 per hour Turbo Bonus Boost: Enjoy the bonus from April 9th through 15th with unlimited hours available, must work a minimum of 8 hours each day on April 13th, 14th, and 15th to qualify
Certification takes place over 3 days
Build your own schedule with flexible hours anytime between 8am EST and 12am midnight EST Monday to Sunday⁴
Minimum 25 hours per week required, want to work more? Go for it!¹
You'll be assigned an SME (Subject Matter Expert) who will support you during live calls. Plus Support an (MPS) Marketplace Performance Specialist as your advocate
Required Experience & Skills To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following:
This role doesn't require any specific accounting background. We're looking for enthusiastic individuals who are eager to learn and help TurboTax customers with their questions.
Strong communication is key in assisting customers with TurboTax products and tax return software. You'll need to articulate solutions clearly and empathetically.
The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service.
Universal Banker
Teller job in Southlake, TX
Client Relations Specialist II is primarily responsible for all customer-facing transaction processing. This includes teller transactions such as cashing checks, receiving deposits, making withdrawals, receiving loan payments, and preparing change orders for customers. They are also responsible for branch cash balancing, reviewing electronic deposits, and assisting with operational tasks. Client Relations Specialist I is required to have a full understanding of all policies and procedures relative to their responsibilities. They must work closely with the Client Relations Manager to ensure all internal rules and regulations are followed, have a strong ability to multitask, and possess a strong attention to detail to ensure the accuracy of all transaction processing.
Responsibilities:
Opening and closing of designated branch locations.
Provide client services such as cashing checks, receiving deposits, making withdrawals, receiving loan payments, preparing change orders for commercial clients, wires, ordering checks, debit cards, etc.
Balance cash drawer and branch vault daily.
Processing of mobile and merchant electronic deposits daily.
Process various Night-Drop and Mail transactions as needed.
Assisting with client emails, phones, and chats in a designated time frame.
Consistently applies superior decision-making techniques pertaining to inquiries, approvals, and requests as they apply to existing policies and procedures, keeping within assigned approval limits and using instances as learning tools for employee development.
Full understanding of all policies and procedures relative to responsibilities.
Assist with reporting as needed.
Additional responsibilities as assigned.
Job Qualifications
High School diploma, general education degree (GED), or equivalent required.
Six months previous cash handling and customer service experience required preferably in banking.
Strong verbal, written and interpersonal communication skills.
High level of time management, organizational and problem-solving skills with the ability to multi-task, strong attention to detail, and accountability.
Knowledge of state and federal banking compliance regulations and operational policies.
Why join Texas Security Bank:
We are more than just a Bank. Are you ready to join a team of Champions? Texas Security Bank is proud and honored to be an award-winning organization where our employees serve as brand ambassadors to our customers, our community and each other. The TSB core values;
integrity, growth, team players, independent thinking, exemplary customer service, winning, innovation, collaboration, discipline to process and diligence
are the principles established that determine how we conduct ourselves and our business decisions.
Texas Security Bank is a place where you will be challenged to excel and given room to grow as a valued part of one of North Texas' fastest-growing community banks. We are honored to be a Best Workplace by the
Dallas Business Journal
, the
Dallas Morning News
, and the
Best Workplace Institute
. The awards are a reflection of our positive workplace culture and a distinction we are proud to have earned. We work hard every day to ensure our employees know they are valued and appreciated.
We invest more resources in business education for owner managed businesses than other banks. Our focus on continuing education is truly unique and needed. We Elevate the Champions of Free Enterprise in an era where little differentiation among banks exists. Our focus on education isn't just for our customers- it's for our employees as well.
About Us:
Texas Security Bank is an independent bank focused on the success of independent business owners. Most banks are institutional. We're entrepreneurial. We were founded in 2008 and have grown to over $1 Billion in total assets. We do more than offer services to customers; we solve problems. We are unique in the banking industry with a mission to ‘Elevate the Champions of Free Enterprise' and are committed to reinforcing the mission by educating business owners, elevating our customers and the community, and leading through innovation and exemplary customer service. As an organization that celebrates its wins, we are honored to be named the Dallas Morning News People's Choice Award for Best Bank in DFW, Dallas Business Journal's Best Place to Work and have a Net Promoter Score of 87.8 when the banking benchmark average is 30.
Texas Security Bank is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a protected veteran.
Universal Teller I (Part Time)
Teller job in Laredo, TX
IBC Bank successes are the result of an aggressive and innovative attitude. The Bank's "We Do More" philosophy reflects its dedication to the growth and success of its employees, customers and communities. IBC bank hires talented, creative and dedicated individuals to help our business succeed. We are a company that values leadership, community engagement and relationship building that leads to a culture of excellence. We are currently seeking to fill positions across all business segments. IBC's focus is to be customer centric and strive to provide excellent customer experience.
Time Type:
Part time
This is an in-office position.
Department:
705 Teller Operations
Job Summary:
The Universal Teller I position is responsible for conducting and processing various types of customer bank transactions while delivering the “IBC Experience”. This includes providing prompt, efficient, and friendly customer service to customers while adhering to bank teller policy and procedure guidelines. This position also requires tellers to maintain a balanced cash drawer and become skilled in the ability to build customer relationship to identify products and services to meet the customer's banking needs.
:
ESSENTIAL JOB FUNCTIONS
The statements on this job description are intended to describe the general nature of level of work being performed by incumbents. They are not an exhaustive list of all responsibilities, duties, and skills required by all incumbents.
Process paying and receiving teller transactions
Deliver the IBC Experience by providing prompt, efficient and friendly customer service
Balance and maintain assigned cash box and vault if applicable as well as perform end of day process
Meet customer financial needs by promoting bank products and services through lobby, motor bank and outreach activities
Perform successfully to the Sales Performance Goals and Referral Programs
Participate in product and service initiatives for bank growth
Attend company meetings
Process foreign currency transactions
Follow proper procedures to minimize errors and reduce losses
Assist in solving issues that pertain to customer transactions
Answer all banking related inquiries
Operate and maintain all necessary teller equipment
Assist with branch procedures under dual control requirements including the branch opening/ closing
Assist on-the-job training for their branch and other branches
Flexibility to report to work and assist other branches
Perform the duties of the sales functions
Perform other duties as assigned
SKILLS
Good oral and written communication (Bilingual preferred for border markets).
10 Key
Focus on Quality/ Accuracy
Teamwork
Sensitivity to Guidelines
Focus on Sales/ Results
Service Oriented
Learning Strategies
Mathematics
Critical Thinking
Problem solver
Judgement and sound decision-making abilities
EDUCATION & EXPERIENCE
High school graduate or GED equivalent
1 to 6 months cash handling preferred
1 + years of experience interacting with people preferred
Auto-ApplyPart Time Teller Mines
Teller job in Laredo, TX
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all our employees feel respected, valued, and have an opportunity to contribute to the company's success. As a Part Time Teller, you will provide exceptional customer service, accurately perform high volume customer banking transactions, educate customers on innovative technology and develop banking product referral opportunities through strong customer relationship skills. This position, within PNC's Retail Branch Banking Network, is based in Laredo Texas at the Mines branch.
Bilingual Spanish Preferred
PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.
**Job Description**
+ Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. Processes a variety of customer interactions. Educates customers on alternatives available for their financial interactions. Identifies banking opportunities during the customer interaction and refers as appropriate.
+ Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff.
+ Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources.
+ Applies product and procedural knowledge to solve customer's problems.
+ Adheres to all policies and procedures, demonstrating sound judgment within established limits. Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
+ **Customer Focused** - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
+ **Managing Risk** - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
+ To learn more about this and other opportunities on our team Watch this video (********************************************************************************************************* .
**Qualifications**
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
**Preferred Skills**
Accountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive Sales
**Competencies**
Accuracy and Attention to Detail, Addressing Customer Needs, Banking Products, Digital Awareness, Effective Communications, Fraud Detection and Prevention, Managing Multiple Priorities, Matrix Management, Problem Solving, Understanding Customer Needs
**Work Experience**
Roles at this level typically do not require a university / college degree, high school diploma, GED, or any significant experience or product knowledge to accomplish primary duties. Prior experience is not required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
**Education**
No Degree
**Certifications**
No Required Certification(s)
**Licenses**
No Required License(s)
**Benefits**
PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for part-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee life insurance; 401(k) with PNC match, pension and stock purchase plans; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
In addition, PNC generally provides the following paid time off, depending on your eligibility: parental leave; up to 11 paid holidays each year; 6 occasional absence days each year, unless otherwise required by law. Part-time employees will accrue vacation time based on hours worked (including overtime) in the current calendar year to be used after 90 days of service.
To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards (******************************* .
**Disability Accommodations Statement**
If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com . Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call ************ and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
**Equal Employment Opportunity (EEO)**
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.
**California Residents**
Refer to the California Consumer Privacy Act Privacy Notice (****************************************************************************************************** to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
Part Time Teller I
Teller job in Gainesville, TX
Join Our Team! We have a great team of friendly, talented and inspiring people at First United. As a learning organization, we take pride in offering exciting opportunities for employees to grow and follow their passions. That's one of the many reasons First United has been voted as one of the top places to work in Oklahoma since 2009! Browse this page to find out more about the First United culture and the many benefits of working here. Then, use our "Get Started" section to take your first step to being a part of First United.
The Position
Job Title
Part Time Teller I
* SUMMARY
This position is responsible for providing exceptional service to bank customers by conducting appropriate transactions and meeting the needs of customers by referring them to appropriate departments in the bank.
MAJOR DUTIES AND RESPONSIBILITIES (ESSENTIAL FUNCTIONS)
* Explains, promotes, and sells products and services such as traveler's checks, savings bonds, money orders, and cashier's checks. Cross-sells additional bank products and direct customers to representatives to open new accounts or for investing needs.
* Receives checking and savings deposits: verifies cash and endorsements, receives proper identification for cash back, and issues receipt of deposit. Identifies counterfeit currency.
* Examines checks deposited and determines proper funds availability based on regulation requirements and completes Hold Notices when necessary.
* Cashes checks and pays out money after verification of signatures and customer balances, processes savings withdrawals. Enters transactions into computer, and issues computer generated receipts.
* Answers basic customer inquiries regarding service charges and account histories while complying with disclosure requirements, regulations and consumer privacy policies.
* Accepts loan payments: verifies payment amount and issues receipt.
* Buys and sells currency from the vault as necessary, ensuring that the teller drawer cash limits are not exceeded according to the guidelines set forth in the Teller Policy.
* Receives FICA payments: verifies deposit coupons are properly completed and checks are made payable to the "Bank".
* Follows procedures for removing accounts from dormancy. Place holds on accounts for uncollected funds unless pre-approval is obtained from Officer/Supervisor.
* Balances drawer daily, including periodic batching of cashed checks. Counts and balances cash in automated teller machines and night depository. Counts and rolls loose coins. Enters required information into Vertex for Currency Transaction and Log Entry Reports.
* Attends weekly sales meetings and monthly community bank meetings.
ADDITIONAL DUTIES AND RESPONSIBILITIES
* Handles customer complaints and escalates issues to supervisor as needed.
* Recommends to supervisor possible methods to improve department.
* Completes all required compliance exams on a yearly basis.
* Adherence to all First United Policies and Procedures including Teller Policy.
* Dresses professionally.
EMPLOYEE SPECIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and Work Experience
* High school diploma or GED required.
* Cash handling, sales, or customer service experience preferred.
* Prior teller experience preferred.
Technical/Functional Competencies
* Basic mathematical skills.
* Exceptional customer service skills.
* Good problem-solving and decision making skills.
* Demonstrates good judgment and ability to make on-the-spot decisions regarding customer transactions, weighing customer satisfaction with Bank exposure to loss or fraud.
* Ability to work in a fast-paced environment and work well under pressure.
* Ability to communicate well with customers by all means of communication including written, verbal, and non-verbal communication.
* Ability to use e-mail, phone, and other communication tools are necessary.
* Dependable and adheres to time lines and schedules.
NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned by supervisor to meet the ongoing needs of the organization.
* #LI-KG1
All Locations:
Gainesville
If any applicant is unable to complete an application or respond to a job opening because of a disability, please email us at ********************** for assistance.
First United is an Equal Opportunity Employer. To the extent required by Federal or State law, First United does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, or any other characteristic protected by law.
Auto-ApplyTeller (Part Time) - Spring Cypress
Teller job in Spring, TX
Role: Deliver superior service to the members at all times. Present a positive, efficient and professional front line atmosphere. Leave the member with the feeling they are our number one priority. Treat all internal and external members with respect and courtesy.
Essential Functions & Responsibilities:
Efficiently and accurately handle all member transactions in person or by mail or phone including, but not limited to, deposits, withdrawals, transfers, cash advances, and exchanges of currency. Issue credit union and cashier checks, gift checks/cards, reloadable cards, etc.
Responsible for balancing daily work, cash drawer, and negotiables. Also, may assist with balancing branch negotiables including but not limited to official checks, etc.
Perform member account maintenance functions including personal and account data changes and account openings.
Promptly answer telephone inquiries and forward calls to appropriate personnel and take accurate messages when necessary and follow up that call was returned.
Knowledgeable on the features and benefits of all Credit Union products and services and determine member needs and recommend products/services based on those needs.
Promote teamwork by assisting others with work when needed or when own work is completed.
Perform other job duties as assigned.
Performance Measurements:
1. Knowledgeable on the features and benefits of all Credit Union products and services and determine member needs and recommend products/services based on those needs.
2. Tracks progress on individual production and account cross-selling goals.
3. Research and follow-up of member inquiries regarding credit union accounts and services in a timely manner whether in person or by mail or phone.
4. Must be available to travel to any branch location for back-up as requested by management, as well as work on Saturdays when needed.
Knowledge and Skills:
Experience: Up to six months of experience in the banking industry and/or cash handling experience.
Education: A high school education or GED. Must be knowledgeable of Bank Secrecy Act and Anti-Money Laundering regulations and requirements.
Interpersonal Skills: Courtesy, tact, and diplomacy are essential elements of the job. Work involves much personal contact with others inside and/or outside the organization for purposes of giving or obtaining information, building relationships, or soliciting cooperation.
Other Skills:
Customer service skills
Detail-oriented
Multi-tasked
Physical Requirements:
While performing the duties of the job, the employee is regularly required to:
-Position self to move about the work area.
-Reach, grab, sort.
-Communicate in person and via telephone with others.
-Identify and recognize small font communication.
-Ability to transport a minimum of 10 pounds.
Floating Teller/Customer Service Representative
Teller job in Dallas, TX
Under direct supervision, the Floating Teller/Customer Service Representative with PlainsCapital Bank processes a variety of financial transactions including cashing checks, receiving deposits, distributing withdrawals, processing transfers, accepting loan payments and preparing change orders for various branches in our Dallas Market. Will also assist customers with opening accounts, processing check orders, issuing debit cards, general maintenance on existing accounts, and other account related duties as needed.
High School diploma or general education degree (GED), or equivalent required.
Minimum one year retail customer service or banking experience required.
Excellent customer service skills.
Ability to perform basic mathematical calculations including addition, subtraction, multiplication, division with basic calculator skills.
Excellent verbal, written and interpersonal communication skills.
Excellent time management, organizational and problem-solving skills with the ability to multi-task and work in a deadline-driven environment.
Excellent PC skills, including word processing and spreadsheets via Microsoft Office products as well as custom applications and systems.
Must be self-motivated with strong initiative, high level of accountability, and attention to detail.
The above statements are intended to describe the general nature and level of work being performed by individuals in, or assigned to, the above position and are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required, and may be changed at the discretion of the Company.
Provides excellent customer service which includes prompt acknowledgment of the customer, maintaining a friendly and courteous disposition and a professional image, and accurately processing customer transactions.
Processes a variety of transactions, including cashing checks, receiving deposits, distributing withdrawals, processing transfers, accepting loan payments and preparing change orders.
Responds to routine inquiries regarding bank products and services for both customers and employees. These inquiries are made in person, via the telephone or by mail.
Offers notary service.
Performs branch opening and closing duties as scheduled and in line with security and dual control requirements.
Maintains and balances daily cash drawer, other receipts daily, ATM (Automatic Teller Machine) when required, and assists in vault, TCD, and/or TCR balancing.
Processes mail, night-drop, and ATM deposits. Scans and uploads documents to be forwarded or uploaded to the appropriate file or department.
Wraps and bags coin, verifies currency, mixes new currency and turns-in mutilated currency.
Open new accounts and cross sells bank products and services. Explains various account/product options and consults with customer to assess their needs; guides customer on product selection or refers customer to the appropriate business line.
Inputs customer information and prepares required documentation to open new accounts. Reviews and explains required account documentation and obtains appropriate signatures.
Performs general maintenance on customer accounts and provides customer service, including processing address changes, placing stop payments on checks, processing requests for e-statements, and closing accounts in accordance to account/product closing procedures.
Performs miscellaneous duties such as filing, answering phones, maintaining supplies, etc.
Other duties as required.
Auto-ApplyTeller
Teller job in Iowa Park, TX
GENERAL DESCRIPTION:
The Teller will be primarily responsible for assisting customers in their day-to-day transactions, maintaining a cash drawer, closing bank as necessary and answering the telephone in a courteous and professional manner.
ESSENTIAL FUNCTIONS OF JOB:
1. Provide excellent customer service at all times.
2. Handle deposits, withdrawals, money orders, cashier checks, travelers checks and credit card advances; this duty is
performed daily.
3. Maintain customer savings passbooks. This duty is performed irregularly.
4. Balance and maintain cash drawer. This duty is performed daily.
5. Perform opening and closing procedures as assigned. This duty is performed daily.
6. Perform end of day recap in absence of Head Teller.
7. Close checking and savings accounts as necessary. This duty is performed weekly.
8. Transfer funds. This duty is performed daily.
9. Process night deposits. This duty is performed daily.
10. Answer telephone in a courteous manner. This duty is performed daily.
11. Accept loan payments. This duty is performed daily.
12. Stock desk/teller supplies. This duty is performed daily.
13. Process Cash Collections. This duty is performed daily.
14. Process incoming and outgoing collections. This duty is performed daily.
15. Sell gift cards and keep a log on them. This duty is performed daily.
16. Scan and balance daily work. This duty is performed daily.
17. Release of instant issue debit cards to customers. This duty is performed daily,
18. Process savings bonds being cashed in. This duty is performed irregularly.
19. Fill out CTRs as required. This duty is performed irregularly.
20. Perform any other duties as assigned.
Requirements
REQUIRED SKILLS:
1. Must be knowledgeable in the use of office equipment, (i.e. computers, copiers, scanners, multi-line phones, etc.; regular
use of desktop computer and related banking software.
2. Possess immediate skill level at word processing / typing; and basic skills using 10-key, alpha-numeric data entry and
databases.
3. Mental awareness, alertness and adaptability to office work routines.
4. Must possess excellent time management skills and the ability to prioritize work.
5. Must pay attention to detail.
6. Communication Skills: Ability to read and understand simple instructions, short correspondence, notes, letters and memos;
Ability to effectively communicate information and respond to questions in person-to-person situations with customers,
general public and other employees of the company.
7. Mathematical Skills: Ability to add, subtract, multiply and divide numbers. Ability to perform such mathematical skills using
money and other forms of measurement.
8. Critical Thinking Skills: Ability to use common sense understanding in order to carry out detailed written or oral instructions.
Ability to deal with problems involving a few known variables in situations of a routine nature.
9. Employee Contact: Contacts occasionally with others beyond immediate associates, but generally of a routine nature. May
obtain, present of discuss data, but only as it pertains to an immediate and specific assignment. No responsibility for
obtaining cooperation or approval of action or decision.
10. Public Contact: Regular contact with patrons, either within the office or in the field. May involve occasional self-initiated
contacts to patrons. Lack of tact and judgment may results in a limited type of problem for the organization.
11. Accuracy: Probable errors of internal and external scope would have a moderate effect on the operational efficiency of the
organizational component concerned. Errors might possibly go undetected for a considerable period of time, thereby
creating an inaccurate picture of an existing situation. Could cause further errors, losses or embarrassment to the company.
The possibility for error is always present due to the requirements and repetition of the job.
PHYSICAL REQUIREMENTS and WORKING CONDITIONS:
While performing the essential functions of this job, this position is regularly required to sit or stand or talk; may occasionally lift, move, push or pull up to 25 pounds. Specific vision abilities required by this job include close vision. This is an indoor position and the noise level in the work area is usually moderate.
REQUIRED EXPERIENCE:
High school degree or GED equivalent; emphasis on office skills, cash handling, plus 3-6 months of related experience and/or training or equivalent combination of education and experience.
REPORTING RELATIONSHIP:
This position reports directly to the Branch Manager. The Branch Manager reports to the COO/Market President, who in turn reports to the President/CEO of American National Bank & Trust.
DISCLAIMER:
This is representative only and not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time. Duties and responsibilities may be changed, expanded, reduced or delegated by Management to meet the business needs of the organization.
This document in no way constitutes an offer of employment or a contract of employment. ANB&T reserves the right to modify job descriptions, policies or any other procedural document at any time, for any reason, with or without prior notice.
“ANB&T is an Equal Employment Opportunity / Disability / Protected Veteran Status Employer”
Customer Service Teammate
Teller job in Laredo, TX
TEXT "GOMILES" to ************ to APPLY!
GO Car Wash is one of the fastest growing car wash operators in the United States, with locations in multiple states spanning across the country. And we keep adding more sites!
At GO Car Wash, we're committed to providing an exceptional, supportive, winning work experience for all our Teammates. We believe by caring for our Teammates first, we'll have delighted customers and successful car washes, which in turn creates opportunities for us all.
If you love cars, enjoy serving others, and want to be active and work outside, then join us!
As a Customer Service Teammate at GO Car Wash, you'll be helping our customers care for their cars-in which they've invested a lot of money, time, and pride. This includes explaining our car wash options and requirements to customers, preparing and loading their cars in our car washes, and assisting customers with self-cleaning options. You'll also help maintain our car washes and sites to ensure we're providing a superior, clean car wash experience for all our customers.
To succeed at all of this, you must be able to:
Positively and energetically engage and communicate with customers
Quickly understand, retain, and follow directions and procedures-especially safety
Continuously stand, move, and smile for long periods of time
Also, you must:
Be at least 16 years old
Verify you can work in the US
We can offer you a fun, active, outdoor workplace, working with a team of enthusiastic car washers. We also offer competitive health, 401(k), and paid time off benefits, plus free car washes, as well as opportunity to grow your career with us while learning work/life skills you can transfer to whatever path you choose to take in your future.
Compensation.
Our Teammates in this role typically earn $13.00/hour, which includes a base pay of $11.00/hour plus an average of $2/hour in commission from membership sales. Commissions are uncapped, and our top performers regularly exceed $2/hour in additional earnings. Offer will depend on location and level of knowledge, skills, abilities, and experience.
To learn more about us, go to ******************
All qualified applicants will be considered for employment without regard to age, race, color, national origin, religion, gender, gender identity, sexual orientation,
disability
or veteran status, or any other actual or perceived basis protected by law.
Teller - Woodlands
Teller job in Conroe, TX
Job Description
Reports to the designated Banking Center Manager. Responsible for the accurate and efficient performance of a wide variety of teller functions for Bank customers and potential customers.
Greet all customers and assist them by completing the required banking transaction(s) in a prompt, accurate, and courteous manner.
Cash checks and pay out money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds.
Examine checks for endorsements and to verify other information such as dates, bank names, identification of the persons receiving payments and the legality of the documents.
Resolve customer transactions, which are not consistent with Bank policy or outside of teller authority through the appropriate procedures.
Respond to customer account inquiries.
Identify and pursue selling and cross-selling opportunities with Bank customers and prospective customers.
Provide assistance to other personnel during peak hours.
Assist customers both on the telephone and in the Bank with balance information, account inquiries and telephone transfers. Assist loan customers with loan and payoff information, amount of loan payment due and line of credit balances.
Reconcile a variety of bank reports on a weekly and/or monthly basis as needed.
Explain, promote, or sell products or services such as travelers' checks, savings bonds, money orders, and cashier's checks, using computerized information about customers to tailor recommendations.
Perform clerical tasks such as typing, and filing.
Perform the duties of a Paying and Receiving Teller which include:
Preparing the teller station by completing balancing sheets, counting cash in the drawer and signing on to the computer.
Accepting and processing account deposits and withdrawals.
Issuing Cashier checks, Travelers checks and money orders.
Processing commercial deposits and order for change.
Cashing checks for banking customers and/or checks issued to our customers.
Balancing cash assigned to the teller station daily and completing the closing transactions.
It is expected that the incumbent shall perform other duties as assigned within their capabilities as determined by management.
QUALIFICATIONS
High School Diploma or equivalent required. Knowledge of Windows based software, ability to use a personal computer and 10 key by touch and be detail oriented and highly accurate. Previous experience handling cash in a customer service environment preferred. Knowledge of principles and processes for providing customer and personal services, meeting quality standards for services, and evaluation of customer satisfaction. Knowledge of principles and methods for showing, promoting, and selling products or services preferred.
You must apply at **********************************************
Teller
Teller job in Bridgeport, TX
This is an entry level position primarily responsible for accurately processing transitions, responding to customer inquiries and cross-selling or making referrals for all products and services offered. The following duties are not intended to serve as a comprehensive list of all duties required in this position. This job description is intended to provide a representative summary of the major duties and responsibilities. This role may not be required to perform all duties listed and may be required to perform additional duties as requested.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
• Perform over the counter and drive-through transactions such as deposits, withdrawals, transfers, check cashing, payments, etc. Transact night depository and mail deposits, processing all transactions via teller terminal with speed, accuracy, and efficiency.
• Perform other service transactions such as collections, wire transfers, cash advances, stop payments, check ordering, issuing, and redeeming savings bonds.
• Issue travelers check, gift checks, bank checks, and assess appropriate fees.
• Responsible for accurately balancing and securely maintaining all cash in their custody.
• Respond to and follow through on all in-person and telephone customer inquiries or requests.
• Maintain a thorough knowledge of the Bank's products, services, policies, procedures, and operating systems
• Cross-sell or make referrals for all products and services offered.
• Achieve the sales activity and referral standards set by the ROM.
• Provide professional, exceptional customer service adhering to the Bank's and Customer Service Standards.
• Filling out CTR's in the event of the customer's deposit.
• Follow company rules, regulations, and Safety procedures.
• Strict adherence to the Bank Secrecy Act and all other applicable regulations is required.
• Compliance with BSA and all other applicable regulatory compliance is required.
OTHER DUTIES:
• Assist in auditing and reconciling consigned items.
• May assist with platform/new account functions as needed.
• Perform other assigned duties.
EDUCATION and EXPERIENCE:
• A high school diploma is required.
FLSA CLASSIFICATION: Non-Exempt
Part Time Teller University
Teller job in Laredo, TX
Position OverviewAt PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all our employees feel respected, valued, and have an opportunity to contribute to the company's success. As a Part Time Teller, you will provide exceptional customer service, accurately perform high volume customer banking transactions, educate customers on innovative technology and develop banking product referral opportunities through strong customer relationship skills. This position, within PNC's Retail Branch Banking Network, is based in Laredo Texas at the University branch.
Bilingual Spanish PreferredPNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.Job Description
Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. Processes a variety of customer interactions. Educates customers on alternatives available for their financial interactions. Identifies banking opportunities during the customer interaction and refers as appropriate.
Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff.
Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources.
Applies product and procedural knowledge to solve customer's problems.
Adheres to all policies and procedures, demonstrating sound judgment within established limits. Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
To learn more about this and other opportunities on our team Watch this video.
Qualifications
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
Preferred SkillsAccountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive SalesCompetenciesAccuracy and Attention to Detail, Addressing Customer Needs, Banking Products, Digital Awareness, Effective Communications, Fraud Detection and Prevention, Managing Multiple Priorities, Matrix Management, Problem Solving, Understanding Customer NeedsWork ExperienceRoles at this level typically do not require a university / college degree, high school diploma, GED, or any significant experience or product knowledge to accomplish primary duties. Prior experience is not required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.EducationNo DegreeCertificationsNo Required Certification(s) LicensesNo Required License(s) BenefitsPNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for part-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee life insurance; 401(k) with PNC match, pension and stock purchase plans; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.In addition, PNC generally provides the following paid time off, depending on your eligibility: parental leave; up to 11 paid holidays each year; 6 occasional absence days each year, unless otherwise required by law. Part-time employees will accrue vacation time based on hours worked (including overtime) in the current calendar year to be used after 90 days of service.
To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards.
Disability Accommodations Statement
If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call ************ and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
Equal Employment Opportunity (EEO)
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.
California Residents
Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
Auto-ApplyTurboTax (WFH) Customer Service (Flexible Hours)
Teller job in Duncanville, TX
Work from home with TurboTax Product Expert
Get paid $18.50 per hour¹
Get a $405 Certification bonus³
Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴
Earn an additional $5/hr from April 9-15 for all hours worked
Fast 24 hour Certification³
As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. Most of these questions concern Downloading, Logging In, Getting Started with Basic Navigation, Importing Documents, Printing and Filing and very basic Tax questions. We'll give you amazing continuous support for everything.
Get paid $18.50 per hour¹
Earn a $405 Bonus just for participating in getting certified as a TurboTax Product Expert³
$5.00 per hour Turbo Bonus Boost: Enjoy the bonus from April 9th through 15th with unlimited hours available, must work a minimum of 8 hours each day on April 13th, 14th, and 15th to qualify
Certification takes place over 3 days
Build your own schedule with flexible hours anytime between 8am EST and 12am midnight EST Monday to Sunday⁴
Minimum 25 hours per week required, want to work more? Go for it!¹
You'll be assigned an SME (Subject Matter Expert) who will support you during live calls. Plus Support an (MPS) Marketplace Performance Specialist as your advocate
Required Experience & Skills To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following:
This role doesn't require any specific accounting background. We're looking for enthusiastic individuals who are eager to learn and help TurboTax customers with their questions.
Strong communication is key in assisting customers with TurboTax products and tax return software. You'll need to articulate solutions clearly and empathetically.
The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service.
Part Time Teller University
Teller job in Laredo, TX
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all our employees feel respected, valued, and have an opportunity to contribute to the company's success. As a Part Time Teller, you will provide exceptional customer service, accurately perform high volume customer banking transactions, educate customers on innovative technology and develop banking product referral opportunities through strong customer relationship skills. This position, within PNC's Retail Branch Banking Network, is based in Laredo Texas at the University branch.
Bilingual Spanish Preferred
PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.
**Job Description**
+ Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. Processes a variety of customer interactions. Educates customers on alternatives available for their financial interactions. Identifies banking opportunities during the customer interaction and refers as appropriate.
+ Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff.
+ Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources.
+ Applies product and procedural knowledge to solve customer's problems.
+ Adheres to all policies and procedures, demonstrating sound judgment within established limits. Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
+ **Customer Focused** - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
+ **Managing Risk** - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
+ To learn more about this and other opportunities on our team Watch this video (********************************************************************************************************* .
**Qualifications**
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
**Preferred Skills**
Accountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive Sales
**Competencies**
Accuracy and Attention to Detail, Addressing Customer Needs, Banking Products, Digital Awareness, Effective Communications, Fraud Detection and Prevention, Managing Multiple Priorities, Matrix Management, Problem Solving, Understanding Customer Needs
**Work Experience**
Roles at this level typically do not require a university / college degree, high school diploma, GED, or any significant experience or product knowledge to accomplish primary duties. Prior experience is not required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
**Education**
No Degree
**Certifications**
No Required Certification(s)
**Licenses**
No Required License(s)
**Benefits**
PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for part-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee life insurance; 401(k) with PNC match, pension and stock purchase plans; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
In addition, PNC generally provides the following paid time off, depending on your eligibility: parental leave; up to 11 paid holidays each year; 6 occasional absence days each year, unless otherwise required by law. Part-time employees will accrue vacation time based on hours worked (including overtime) in the current calendar year to be used after 90 days of service.
To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards (******************************* .
**Disability Accommodations Statement**
If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com . Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call ************ and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
**Equal Employment Opportunity (EEO)**
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.
**California Residents**
Refer to the California Consumer Privacy Act Privacy Notice (****************************************************************************************************** to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
Teller - Sugar Land
Teller job in Sugar Land, TX
Role:
Deliver superior service to the members at all times. Present a positive, efficient and professional front line atmosphere. Leave the member with the feeling they are our number one priority. Treat all internal and external members with respect and courtesy.
Essential Functions & Responsibilities:
Efficiently and accurately handle all member transactions in person or by mail or phone including, but not limited to, deposits, withdrawals, transfers, cash advances, and exchanges of currency. Issue credit union and cashier checks, gift checks/cards, reloadable cards, etc.
Responsible for balancing daily work, cash drawer, and negotiables. Also, may assist with balancing branch negotiables including but not limited to official checks, etc.
Perform member account maintenance functions including personal and account data changes and account openings.
Promptly answer telephone inquiries and forward calls to appropriate personnel and take accurate messages when necessary and follow up that call was returned.
Knowledgeable on the features and benefits of all Credit Union products and services and determine member needs and recommend products/services based on those needs.
Promote teamwork by assisting others with work when needed or when own work is completed.
Perform other job duties as assigned.
Performance Measurements:
1. Knowledgeable on the features and benefits of all Credit Union products and services and determine member needs and recommend products/services based on those needs.
2. Tracks progress on individual production and account cross-selling goals.
3. Research and follow-up of member inquiries regarding credit union accounts and services in a timely manner whether in person or by mail or phone.
4. Must be available to travel to any branch location for back-up as requested by management, as well as work on Saturdays when needed.
Knowledge and Skills:
Experience: Up to six months of experience in the banking industry and/or cash handling experience.
Education: A high school education or GED. Must be knowledgeable of Bank Secrecy Act and Anti-Money Laundering regulations and requirements.
Interpersonal Skills: Courtesy, tact, and diplomacy are essential elements of the job. Work involves much personal contact with others inside and/or outside the organization for purposes of giving or obtaining information, building relationships, or soliciting cooperation.
Other Skills:
Customer service skills
Detail-oriented
Multi-tasked
Physical Requirements:
While performing the duties of the job, the employee is regularly required to :
-Position self to move about the work area.
-Reach, grab, sort.
-Communicate in person and via telephone with others.
-Identify and recognize small font communication.
-Ability to transport a minimum of 10 pounds.
Floating Teller/Customer Service Representative
Teller job in The Woodlands, TX
Under direct supervision, the Floating Teller/Customer Service Representative for PlainsCapital Bank processes a variety of financial transactions including cashing checks, receiving deposits, distributing withdrawals, processing transfers, accepting loan payments and preparing change orders for the various branches in our Houston Market. Will also assist customers with opening accounts, processing check orders, issuing debit cards, general maintenance on existing accounts, and other account related duties as needed.
High School diploma or general education degree (GED), or equivalent required.
Minimum one year retail customer service or banking experience required.
Excellent customer service skills.
Ability to perform basic mathematical calculations including addition, subtraction, multiplication, division with basic calculator skills.
Excellent verbal, written and interpersonal communication skills.
Excellent time management, organizational and problem-solving skills with the ability to multi-task and work in a deadline-driven environment.
Excellent PC skills, including word processing and spreadsheets via Microsoft Office products as well as custom applications and systems.
Must be self-motivated with strong initiative, high level of accountability, and attention to detail.
The above statements are intended to describe the general nature and level of work being performed by individuals in, or assigned to, the above position and are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required, and may be changed at the discretion of the Company.
Provides excellent customer service which includes prompt acknowledgment of the customer, maintaining a friendly and courteous disposition and a professional image, and accurately processing customer transactions.
Processes a variety of transactions, including cashing checks, receiving deposits, distributing withdrawals, processing transfers, accepting loan payments and preparing change orders.
Responds to routine inquiries regarding bank products and services for both customers and employees. These inquiries are made in person, via the telephone or by mail.
Offers notary service.
Performs branch opening and closing duties as scheduled and in line with security and dual control requirements.
Maintains and balances daily cash drawer, other receipts daily, ATM (Automatic Teller Machine) when required, and assists in vault, TCD, and/or TCR balancing.
Processes mail, night-drop, and ATM deposits. Scans and uploads documents to be forwarded or uploaded to the appropriate file or department.
Wraps and bags coin, verifies currency, mixes new currency and turns-in mutilated currency.
Open new accounts and cross sells bank products and services. Explains various account/product options and consults with customer to assess their needs; guides customer on product selection or refers customer to the appropriate business line.
Inputs customer information and prepares required documentation to open new accounts. Reviews and explains required account documentation and obtains appropriate signatures.
Performs general maintenance on customer accounts and provides customer service, including processing address changes, placing stop payments on checks, processing requests for e-statements, and closing accounts in accordance to account/product closing procedures.
Performs miscellaneous duties such as filing, answering phones, maintaining supplies, etc.
Other duties as required.
Auto-ApplyTeller
Teller job in Iowa Park, TX
Description:
GENERAL DESCRIPTION:
The Teller will be primarily responsible for assisting customers in their day-to-day transactions, maintaining a cash drawer, closing bank as necessary and answering the telephone in a courteous and professional manner.
ESSENTIAL FUNCTIONS OF JOB:
1. Provide excellent customer service at all times.
2. Handle deposits, withdrawals, money orders, cashier checks, travelers checks and credit card advances; this duty is
performed daily.
3. Maintain customer savings passbooks. This duty is performed irregularly.
4. Balance and maintain cash drawer. This duty is performed daily.
5. Perform opening and closing procedures as assigned. This duty is performed daily.
6. Perform end of day recap in absence of Head Teller.
7. Close checking and savings accounts as necessary. This duty is performed weekly.
8. Transfer funds. This duty is performed daily.
9. Process night deposits. This duty is performed daily.
10. Answer telephone in a courteous manner. This duty is performed daily.
11. Accept loan payments. This duty is performed daily.
12. Stock desk/teller supplies. This duty is performed daily.
13. Process Cash Collections. This duty is performed daily.
14. Process incoming and outgoing collections. This duty is performed daily.
15. Sell gift cards and keep a log on them. This duty is performed daily.
16. Scan and balance daily work. This duty is performed daily.
17. Release of instant issue debit cards to customers. This duty is performed daily,
18. Process savings bonds being cashed in. This duty is performed irregularly.
19. Fill out CTRs as required. This duty is performed irregularly.
20. Perform any other duties as assigned.
Requirements:
REQUIRED SKILLS:
1. Must be knowledgeable in the use of office equipment, (i.e. computers, copiers, scanners, multi-line phones, etc.; regular
use of desktop computer and related banking software.
2. Possess immediate skill level at word processing / typing; and basic skills using 10-key, alpha-numeric data entry and
databases.
3. Mental awareness, alertness and adaptability to office work routines.
4. Must possess excellent time management skills and the ability to prioritize work.
5. Must pay attention to detail.
6. Communication Skills: Ability to read and understand simple instructions, short correspondence, notes, letters and memos;
Ability to effectively communicate information and respond to questions in person-to-person situations with customers,
general public and other employees of the company.
7. Mathematical Skills: Ability to add, subtract, multiply and divide numbers. Ability to perform such mathematical skills using
money and other forms of measurement.
8. Critical Thinking Skills: Ability to use common sense understanding in order to carry out detailed written or oral instructions.
Ability to deal with problems involving a few known variables in situations of a routine nature.
9. Employee Contact: Contacts occasionally with others beyond immediate associates, but generally of a routine nature. May
obtain, present of discuss data, but only as it pertains to an immediate and specific assignment. No responsibility for
obtaining cooperation or approval of action or decision.
10. Public Contact: Regular contact with patrons, either within the office or in the field. May involve occasional self-initiated
contacts to patrons. Lack of tact and judgment may results in a limited type of problem for the organization.
11. Accuracy: Probable errors of internal and external scope would have a moderate effect on the operational efficiency of the
organizational component concerned. Errors might possibly go undetected for a considerable period of time, thereby
creating an inaccurate picture of an existing situation. Could cause further errors, losses or embarrassment to the company.
The possibility for error is always present due to the requirements and repetition of the job.
PHYSICAL REQUIREMENTS and WORKING CONDITIONS:
While performing the essential functions of this job, this position is regularly required to sit or stand or talk; may occasionally lift, move, push or pull up to 25 pounds. Specific vision abilities required by this job include close vision. This is an indoor position and the noise level in the work area is usually moderate.
REQUIRED EXPERIENCE:
High school degree or GED equivalent; emphasis on office skills, cash handling, plus 3-6 months of related experience and/or training or equivalent combination of education and experience.
REPORTING RELATIONSHIP:
This position reports directly to the Branch Manager. The Branch Manager reports to the COO/Market President, who in turn reports to the President/CEO of American National Bank & Trust.
DISCLAIMER:
This is representative only and not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time. Duties and responsibilities may be changed, expanded, reduced or delegated by Management to meet the business needs of the organization.
This document in no way constitutes an offer of employment or a contract of employment. ANB&T reserves the right to modify job descriptions, policies or any other procedural document at any time, for any reason, with or without prior notice.
“ANB&T is an Equal Employment Opportunity / Disability / Protected Veteran Status Employer”
Full Time Teller-Lubbock
Teller job in Lubbock, TX
Job Details Entry 05 - Lubbock SE - Lubbock, TX Undisclosed N/A Full Time Undisclosed Undisclosed Undisclosed Undisclosed UndisclosedDescription
First United Bank is accepting applications for a Full Time Teller in our Lubbock SE Banking Center.
Essential Job Duties and Responsibilities:
Processes financial transactions promptly and accurately
Prioritizes client needs and provides exceptional customer service
Communicates professionally with all clients and colleagues
Upholds understanding of all banking products and services, along with company systems and procedures
Participates in job specific training, various bank training programs, and complies with BSA, AML and all bank policies and procedures as required
Other duties as assigned
Qualifications
Minimum Qualifications:
A self-starting team player with high school diploma or GED
Prior Teller or cash handling experience preferred
Ability to maintain high level of confidentiality is required
Computer proficiency and familiarity with Microsoft programs
Strong written and oral communication skills are necessary
Must be comfortable working in a fast-paced environment with handling frequent interruptions and little to no supervision
Must be able to handle the physical aspects of the job, which include standing for most of the workday and maneuvering weight up to 60 pounds
Must be able to work flexible hours and/or extended hours as business requires
First United Bank is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Westside Teller
Teller job in Livingston, TX
Job Details Entry Main Branch - LIVINGSTON, TX Full Time BankingDescription
The Teller position provides prompt, efficient, and friendly service to ensure the Best Possible Banking Experience for all customers. Acknowledges customer's needs with suggestions and referrals of appropriate bank products and services. Follows the established bank policies and procedures for this position.
DUTIES AND RESPONSIBILITIES
Primary
Support the bank's Mission Statement.
Comply with the Bank Secrecy Act.
Greet all customers with a smile and provide prompt and friendly service with each encounter.
Accept and processes checking and savings deposits, including night deposits; inspects deposit tickets and deposited items for completeness and accuracy; validates customer receipts.
Place holds on accounts to identify uncollected funds according to Reg. CC guidelines.
Cash checks and process savings withdrawals within prescribed limits; codes onus cashed checks as a “first pay” transaction. Redeem savings bonds.
Process collection items and credit card cash advances.
Sell cashier's checks, money orders, gift and travel cards, postage stamps, zipper bags.
Accept and processes all types of payments, including loan, loan payoffs, safe deposit, and Pocket Money payments.
Prepare daily totals and corresponding tickets for batch transactions (ATM balancing, cash advance settlement, coin machine balancing, etc.).
Assemble and prepare all documents to be scanned for branch capture. Scan all proof work and submit, by batch, to IT for balancing. Research inquiries from IT regarding submitted batches.
Monitor and maintain an adequate supply of currency and coin; balance cash drawer daily at the end of shift. Buy or sell coin and currency to or from the vault (or lead teller) to maintain a minimum, but adequate, drawer supply.
Maintain an adequate supply of deposit slips, withdrawal slips, receipts, etc., in the window.
Respond to customer inquiries regarding necessary account information (e.g., account balance, check clearance, loan payoff, etc.). Provide statement print outs as requested.
Prepare wire transfer requests, stop payments, take check re-order information, a complete change of address form, assist with safe deposit access, and assist customers with deposit and withdrawal slips.
Participate in monthly cross-sell referral and note card program as well as additional incentive programs.
Ensure individual sales goals are met.
Secondary
Part of Saturday rotation.
Attend seminars as requested.
Miscellaneous duties and projects as assigned.
May be called upon from time to time to participate with community organizations and in community projects.
CRITICAL SUCCESS FACTORS
Successful operations of the bank.
This position is responsible for providing superior customer service along with the management of assigned cash drawer, accuracy and processing of transactions received, and for achieving individual referral and business development production goals.
Qualifications
EDUCATION, EXPERIENCE AND KNOWLEDGE
This knowledge level is generally acquired by completing a high school diploma or equivalent, and six months of cash handling experience in a retail environment, and completion of an in-house Teller Training Course.
INTERPERSONAL RELATIONS
INTERNAL: Primarily within own department; extensive contact and communications with Sales & Services, Central Operations, IT, and Central Credit, working as a team to provide superior customer service.
EXTERNAL: Daily contact with customers to provide superior customer service and business development; limited contact with other financial institutions to call on check clearance.
MACHINE/OTHER SKILLS
Basic math skills (addition, subtraction, multiplication, division).
Ability to operate a computer and to understand and operate retail computer systems and applications.
Ability to operate, 10-key calculator, coin machine, scanner, and other equipment related to the department.
Ability to understand and apply all teller services, policies, and procedures, including Bank Secrecy Act and audit requirements.
Ability to understand and explain all retail products and services to sell bank products and services and respond to customer inquiries.
Intermediate oral and interpersonal skills with the ability to recognize and respond to sales opportunities.
Teller (Part Time) - Katy Branch
Teller job in Houston, TX
Job Description
Role:
Deliver superior service to the members at all times. Present a positive, efficient and professional front line atmosphere. Leave the member with the feeling they are our number one priority. Treat all internal and external members with respect and courtesy.
Essential Functions & Responsibilities:
Efficiently and accurately handle all member transactions in person or by mail or phone including, but not limited to, deposits, withdrawals, transfers, cash advances, and exchanges of currency. Issue credit union and cashier checks, gift checks/cards, reloadable cards, etc. Responsible for balancing daily work, cash drawer, and negotiables. Also, may assist with balancing branch negotiables including but not limited to official checks, etc.
Perform member account maintenance functions including personal and account data changes and account openings.
Promptly answer telephone inquiries and forward calls to appropriate personnel and take accurate messages when necessary and follow up that call was returned.
Knowledgeable on the features and benefits of all Credit Union products and services and determine member needs and recommend products/services based on those needs.
Promote teamwork by assisting others with work when needed or when own work is completed.
Perform other job duties as assigned.
Performance Measurements:
Knowledgeable on the features and benefits of all Credit Union products and services and determine member needs and recommend products/services based on those needs.
Tracks progress on individual production and account cross-selling goals.
Research and follow-up of member inquiries regarding credit union accounts and services in a timely manner whether in person or by mail or phone.
Must be available to travel to any branch location for back-up as requested by management, as well as work on Saturdays when needed.
Knowledge and Skills:
Experience
-
Up to six months of experience in the banking industry and/or cash handling experience.
Education -
A high school education or GED.
Interpersonal Skills -
Courtesy, tact, and diplomacy are essential elements of the job. Work involves much personal contact with others inside and/or outside the organization for purposes of giving or obtaining information, building relationships, or soliciting cooperation.
Other Skills -
Customer service skills, Detail-oriented, Ability to multi-task.
Physical Requirements -
While performing the duties of the job, the employee is regularly required to:
-Position self to move about the work area.
-Reach, grab, sort.
-Communicate in person and via telephone with others.
-Identify and recognize small font communication.
-Ability to transport a minimum of 10 pounds.