At Associated Bank we strive to create an inclusive culture where different perspectives are valued and recognized as strengths critical to our success. If you thrive in an environment where your growth and development are encouraged and supported, then Associated Bank may be the right place for you.
Associated Bank requires you to directly represent yourself and your own experiences during the recruiting and hiring process. Associated Bank conducts a thorough background check on all new hires.
Role Summary
Join Associated Bank as a Customer Experience Associate, where you'll provide exceptional service and support to every customer interaction. In this front-line role, you'll process transactions accurately, identify opportunities to meet customer needs, and promote financial solutions that help our clients achieve their goals. Grow your banking knowledge while contributing to a team that values collaboration, integrity, and community impact.
Key Accountabilities
Deliver friendly, professional customer service that reflects Associated Bank's brand promise.
Accurately and efficiently process customer transactions while following all policies and procedures.
Identify customer needs and refer them to colleagues for additional financial solutions.
Promote current offers, products, and services that benefit customers.
Answer questions and resolve customer concerns with professionalism and care.
Support daily branch operations, including servicing vaults, night drops, and ATMs as assigned.
Demonstrate and educate customers on digital and self-service banking tools.
Collaborate with team members across multiple branches to ensure seamless service.
Education & Experience
Required
High school diploma or equivalent combination of education and experience
Up to 2 years of demonstrated customer service experience
Basic computer proficiency
Preferred
Experience in retail banking, cash handling, or financial services
Why You'll Love Working Here
At Associated Bank, you'll be part of a supportive, growth-focused team that values your contributions and invests in your development. We offer meaningful career paths, community engagement opportunities, and a culture built on respect and teamwork. Apply today to make an impact in your community and grow your career with us!
In addition to core traditional benefits, we take pride in offering benefits for every stage of life.
Retirement savings including both 401(k) and Pension plans.
Paid time off to volunteer in your community.
Opportunities to connect with others through our diversity-focused Colleague Resource Groups.
Competitive salaries with professional development and advancement opportunities.
Bonus benefits including well-being programs and incentives, parental leave,anemployee stock purchase plan, military benefits and much more.
Personal banking, loan, investmentand insurance benefits.
Associated Bank serves more than 120 communities throughout Wisconsin, Illinois, Minnesota, and Missouri and we consider our colleagues critical to our continued success. See why our colleagues continually vote us a best place to work in the Midwest.Join our community on Facebook,LinkedInandX.
Compliance Statement
Associated Bank is an equal opportunity employer committed to creating a diverse workforce. We support a work environment where colleagues are respected and given the opportunity to perform to their fullest potential. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.
Fully complies with all applicable enterprise policies and procedures. Acts in compliance with all applicable laws and regulations as outlined in training materials, including but not limited to Bank Secrecy Act. Responsible for reporting suspicious activity to Financial Intelligence. Responsible to report all customer complaints as prescribed and procedure violations to management or HR.
Responsible to report ethical concerns as needed to Associated Bank's anonymous Ethics Hotline.
Associated Bank provides additional assistance throughout the application, interview and hiring process. Please you need an accommodation at any time during the process.
Associated Banc-Corp participates in the E-Verify Program. E-Verify NoticeEnglish or Spanish. Know Your Right to WorkEnglishorSpanish.
Associated Bank is Pay Transparencycompliant.
The pay range represents anticipated base pay for this role. Actual pay may vary based on factors including, but not limited to, work location, skills, experience, education, and qualifications for the role.
$17.00 - $22.96 per hour
$17-23 hourly 3d ago
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PT Teller - Coon Rapids, MN
Affinity Plus Federal Credit Union 4.1
Teller job in Coon Rapids, MN
At Affinity Plus every employee understands how their work affects our members experience and we strive to provide an experience that can't be found anywhere else. Great service starts with great employees and that is why we focus on providing not only the best place our members will ever bank but the best place our employees will ever work. Between our one of a kind culture, incredible benefits, and work/life balance; we believe you will feel the Affinity Plus difference.
Position Overview:
A Member Advisor interacts with our members through the lobby, drive thru and phone channels. In this role, a Member Advisor will assist members with every day transactions including deposits, cashing checks, transfers, etc... In addition this role will provide card support and assist members with Online Banking, all the while working to build strong and trusting relationships with our members.
Duties and Responsibilities:
Assist members with accurately and efficiently processing transactions, such as deposits, withdrawals, payments, or cashier's checks
Provide education to our members on self-serve options
Verify endorsements and proper identification on deposit transactions
Execute wire or ACH transferring of funds
Instant issue debit, credit, and gift cards
Troubleshoot credit or debit card issues, online banking questions, or other general account related questions and issues
Balance and maintain personal cash drawer and branch vault, and appropriate currency logs if applicable
Other duties as assigned
Qualification and Skills:
1+ years of customer service or professional experience working with people and/or cash handling experience required
Aptitude to work independently as well as part of a team and ability to collaborate with others
Strong verbal and written communication skills
Time Management skills and the ability to prioritize workload based on department and member needs
Flexibility to adapt and succeed in a dynamic environment
Ability and drive to provide exceptional service to members and employees
Intermediate computer skills and the ability to navigate between multiple systems with ease
Workplace Environment:
Requires face-to-face interaction and coordination of work with other employees, and in-person interaction
Sitting 90-95% and standing 5-10% which is determined on your rotation within the branch
Working at a computer 98% of the day, utilizing the phone 40-60%
Bending, twisting, kneeling, stooping, or crouching when appropriate, on occasion
Repetitive movements, including but not limited to typing, using a mouse, phones, etc.
Lift, carry, push or pull up to approximately 50 pounds
Requires face-to-face interaction and/or coordination of work with other employees and departments, and in-person interaction
Required Work Schedule:
PT 20-25 hours/week with shift times falling between 7am-7pm Monday-Friday and 7am-3pm on Saturday. Consistent and reliable attendance is a required essential function of this role to meet the needs of the department/team and organization.
This position will be based at our Coon Rapids, MN branch.
Compensation:
This position has a starting pay range of $17.05 - $20.41 per hour.
In alignment with our commitment to pay transparency, we are providing a good-faith estimate of the pay range for this position. This range reflects what we anticipate offering a successful candidate based on factors such as the role's responsibilities, required qualifications, and relevant experience. The actual pay may vary depending on the selected candidate's skills, experience, and other qualifications.
Total Rewards:
Affinity Plus offers a comprehensive Total Rewards package that goes beyond base pay. In partnership with the State of MN Employer Group, Affinity Plus provides low-cost medical, dental and vision insurance coverage options. Additionally, Affinity Plus frontloads all sick time hours and a portion of vacation hours for all new employees, offers a variety of paid leave options, a monthly wellness benefit, and immediate 401K matching up to 5%. Our Total Rewards philosophy is designed to support your well-being and growth while fostering a fair and inclusive workplace.
Disclaimer
Applicants may be subject to a background and credit check. Employees in this position must be able to satisfactorily perform the essential functions of the position. If requested, Affinity Plus Federal Credit Union will make every effort to provide reasonable accommodations to enable employees with disabilities to perform the position's essential job duties. As markets change and the Organization grows, job descriptions may change over time as requirements and employee skill levels evolve. With this understanding, Affinity Plus Federal Credit Union retains the right to change or assign other duties to this Member Advisor position.
Application Deadline
Affinity Plus Federal Credit Union accepts applications on a rolling basis.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$17.1-20.4 hourly 7d ago
Part Time Teller
Nicolet National Bank 4.2
Teller job in Eau Claire, WI
At Nicolet National Bank, our culture is based on the principles of community banking, putting the needs of our customers at the forefront of our decision-making. Our Core Values drive everything we do, and we are committed to serving our customers with excellence. We believe that every job in our organization is critical to our success, and we are dedicated to creating a work environment where our employees feel valued, respected, and supported. With locations in Wisconsin, Michigan, and Minnesota, and Florida we are proud to service our local communities and make a positive impact on the lives of our customers. At Nicolet National Bank, we believe that our people are our most valuable asset, and we are committed to investing in their growth and development.
The Teller position is responsible for interacting with customers to complete transactions, resolve problems and cross-sell Nicolet products and services. Promotes business for Nicolet by maintaining a high level of customer service and by referring customers to appropriate staff where necessary. This is a part-time position and we are looking for someone who can work around 25 - 29 hours a week.
As a Teller, you will:
Attract and retains customer relationships by extending a courteous greeting and by providing accurate and timely customer service which includes, but is not limited to, cashing checks, accepting deposits, and withdrawals, handling loan payments, dispensing cashier's checks and bonds, paying savings withdrawals within established guidelines to ensure customer satisfaction.
Organize, balance and proof cash daily to maintain accurate transactions processed. Identifies payees and verifies signatures and endorsements.
Stay current on applicable banking regulations and security procedures and practices to prevent fraud or other bank losses and to comply with regulatory requirements.
Answer customer telephone inquiries and provides information in accordance with Nicolet policies.
Assist with night depository duties, which includes logging bags, processing deposits, making change orders, issuing receipts, etc.
Promote Nicolet products and services by identifying customer needs and suggesting appropriate products to increase customer account relationships. Recommends corrective services to resolve customer complaints.
Uphold Nicolet's philosophy and policies by maintaining appropriate controls to ensure full compliance with applicable laws and regulations, thereby fulfilling legal responsibilities and enhancing the quality of Nicolet.
Ability to understand the value of diversity within the workplace and to work successfully with others without regard to age, gender, race, sexual orientation, ethnicity, culture, religion, disability status, socioeconomic status or other non-job-related classification. A commitment to Nicolet's policies on equal employment opportunities and non-discrimination with a willingness to pursue efforts of inclusion and respect toward different perspectives.
Perform all other duties as assigned.
Qualifications:
High School diploma or equivalent
1+ years of cash handling experience
Benefits:
Medical, Dental, Vision, & Life Insurance
401(k) with a company match
PTO & 11 1/2 Paid Holidays
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities and skills required for the position.
Equal Opportunity Employer/Veterans/Disabled
$31k-34k yearly est. 3d ago
Teller
Citizens Community Federal
Teller job in Rice Lake, WI
If you're motivated, detail-oriented, and have a passion for delivering exceptional customer service, keep reading! This is a fast-paced, interactive position with CCFBank, a successful financial institution with locations throughout Wisconsin and Minnesota. We're seeking a friendly, and customer-oriented individual who is eager to build and maintain customer relationships.
As a Teller, you will assist customers with their banking needs by processing deposits, cashing checks, accepting loan/credit card payments, and addressing customer questions or concerns. You will also gain knowledge of bank products and services, referring customers to the appropriate departments to ensure an exceptional customer experience daily.
The ideal candidate is a collaborator who works well in a team environment and can communicate with colleagues from various departments. Bonus points if you're community focused and excited about making a positive difference for those around you.
Primary Responsibilities
* Assist customers with various financial transactions including deposits, withdrawals, and transfers.
* Perform accurate and timely processing of customer transactions.
* Provide excellent customer service and actively listen to and address customer questions or concerns.
* Understand customer requirements and introduce them to new products and services.
* Collaborate with team members to achieve branch goals.
* Maintain and assure compliance with all Bank policies, procedures and processes, and all applicable state and federal banking laws, rules, and regulations; adhere to the Bank Secrecy Act (BSA) responsibilities that are specific to the position.
* Performs other duties as assigned.
Education and Experience
* At least one (1) year of customer service experience.
* Excellent communication and interpersonal skills.
* Ability to multitask and prioritize tasks effectively.
Desired Expertise
* Cash handling or sales experience.
What's in it for you?
Full Time, 40 hours per week.
Monday - Friday work week; occasional Saturdays required.
Competitive Pay ranging from $16.15 - $17.74 hourly.
The salary range provided is based on the primary location and may vary depending on the job's specific location. This range reflects the anticipated base pay for the position. The final salary offered will take into account internal equity and may differ based on various factors, including work location, the candidate's relevant knowledge, skills, and experience.
Eligible for an annual bonus of 1.5% - 3% of your salary based on company goals and performance.
Perks:
Health, Vision & Dental Plans: Because healthy smiles are important.
Health Savings Account (HSA) with CCF Contributions: Save for those medical expenses that you weren't expecting.
Health Reimbursement Arrangement: Be reimbursed for qualifying medical expenses by making smart health care decisions.
Flexible Spending Account: For those unexpected medical expenses.
Employer Paid Life Insurance and Long-Term Disability Plans: We've got your back (and your future).
Voluntary Life Insurance and Short-Term Disability Plans: Because life is unpredictable.
Accident and Critical Illness Plans: Just in case you decide to take up extreme knitting.
Hospital Indemnity: We will help cover additional hospital expenses.
401K Retirement Plan and Company Match: Retirement goals? We've got you covered.
Paid Time Off, Bereavement Leave and Paid Holidays: Rest, recharge, and celebrate your loved ones.
Parental Leave: Because parenting is the ultimate adventure.
Company-Wide Wellness Program: Yoga, smoothies, and mental high-fives.
Employee Achievement Program: Here to help you through the good times and the bad.
Colleague Referral Program: Refer a friend, get a virtual high-five (and maybe a bonus).
Professional Development Reimbursement Program: Learn and grow with us!
Career Planning: Plot your career trajectory.
Colleague Pricing on Secondary Market Mortgage Loans: Because everyone deserves a castle (or a cozy cottage).
Colleague Beyond Save & Spend Accounts Perks: Unlock exclusive pricing on our deposit products.
What can you expect from us?
At CCFBank you are more than just a number, you are a partner to our team. We are dedicated to investing in our colleagues and providing them with tools they need to grow and develop their careers.
We prioritize the needs of our community by allocating resources and encouraging colleague involvement across the regions we operate in. We are proud to be a part of our local communities, and we look forward to continuing to support and serve them. Learn more here about how we make more possible: careers/
Ready to be part of our financial family? Apply online at ccf.us!
If you need assistance applying, contact us at and we will attempt to meet your needs.
In evaluating candidates for this position, CCFBank may consider a combination of education, training, and experience which provides the necessary knowledge, skills, and abilities to perform the duties of this position.
CCFBank is committed to fostering and cultivating an inclusive and diverse culture and we are proud to be an Equal Opportunity Employer, including disability and veterans.
$16.2-17.7 hourly 3d ago
Teller/Customer Service Representative I
Port Washington State Bank 4.0
Teller job in Thiensville, WI
Port Washington State Bank, a 15-time Top Workplace winner, is a community-minded bank where people build lasting careers. Whether you're exploring a new path or looking to grow your experience, this role is a great way to step into the banking field. We provide thorough training and a supportive team so you can succeed, even without prior banking experience. Get to know us by visiting careers.
We are seeking a full-time (40 hour) Customer Service Representative I to join our team at the Thiensville branch. As a CSR I, you'll greet customers, handle everyday transactions accurately, and share helpful information about our banking services. Along the way you'll develop transferable skills in cash handling, communication, and problem-solving that can serve you throughout your career.
Key Responsibilities:
* Deliver excellent customer service with a positive and helpful attitude
* Process transactions accurately while maintaining security and compliance
* Educate customers about banking products and services
* Follow all bank policies, procedures, and regulatory requirements
Previous cash handling or customer service experience is preferred, but enthusiasm and willingness to learn matters most.
Scheduling will include rotating Saturdays from 9 to 12.
Take the first step toward a rewarding career in banking, apply today and grow with us!
$24k-28k yearly est. 3d ago
Full Time Universal Banker/Teller I (Bilingual)
First Mid Bank & Trust 4.0
Teller job in Janesville, WI
Position: Full Time Universal Banker/Teller I (Bilingual) Location: Janesville, WI
At First Mid, base salary is one component of our Total Rewards program. Exact compensation is determined by factors such as (but not limited to) education, skills, internal equity, and experience. This position offers additional compensation in the form of discretionary short-term incentives (i.e. bonus, incentives, and/or commission). Benefits for this role include comprehensive healthcare, well-being benefits, paid family leave as well as generous paid time off. Total Rewards also include banking perks, tuition reimbursement, an Employee Stock Purchase Plan, and a 401K plan with company match. Incentives and benefits are subject to eligibility requirements.
At First Mid, we aim to make our customers feel valued, satisfied, and understood. We will achieve this by developing a personalized relationship with our customers and by asking questions to create a customized solution based on their needs and throughout their stages of life. We will create clients for life by adhering to our core values and our service standards. Responsibilities include, but are not limited to:
Create a quality service experience by ensuring timely resolution to customer needs and overall customer satisfaction.
Abides by company service standards, including greeting customers and making them feel welcome to First Mid Bank & Trust
Proficiently service customers by accepting and processing transactions with accuracy and efficiency within policy guidelines including but not limited to deposits, withdrawals, payments, check cashing, issuing cashier's checks, and additional transactions upon request.
Gain manager assistance with any suspicious transactions.
Obtain management approval for transactions outside authorized limits.
Adheres to all bank compliance, security and operational policies and procedures.
Maintains a cash drawer by performing daily balancing procedures and assist with daily operational branch duties.
Open accounts including but not limited to checking, savings, safe deposit box, basic business related, etc.
Performs changes to existing accounts as requested by the customer.
Proactively looks for ways to improve processes that will improve the customer's experience and communicate those ideas to branch management.
If applicable, allows entry of safe deposit box holders.
Maintains professional appearance and conduct within the guidelines set forth in Employee Handbook.
Maintains customer confidentiality.
May participate in bank promotions, external community events, and promotional activities.
May be required to work in other First Mid Banking centers.
Complete other specified duties as assigned.
Sales:
Develops and maintains relationships with business partners.
Develops and maintains strong relationships with customers.
Educate and encourage customers to use alternate delivery systems such as ATM, Debit Card, Online, and Mobile Banking.
Maintains knowledge of all banking products through training courses, branch meetings, corporate communications, etc.
Identifies growth opportunities to cross sell products and makes referrals to appropriate business lines.
Consistently meet or exceed established goals for the position.
Qualifications Education:
High School Diploma/GED required.
Experience:
1+ year of customer service and cash handling experience and/or previous experience working in a financial institution preferred.
Previous sales experience preferred.
Successfully completes required compliance and First Mid training curriculum to be proficient in the basic account opening process. Advancement in this role will be based on management discretion.
Skills:
Proficient in usage of Microsoft Office and computer application
Bilingual Spanish and English preferred
Total Rewards:
Competitive health, dental & vision coverage with HSA match
401(k) with employer match + Employee Stock Purchase Plan
Generous PTO, paid holidays & parental leave
Tuition reimbursement & performance-based bonuses
Visit our Total Rewards page to see our full list of benefits
First Mid Bancshares, Inc. is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, protected veteran status, or any other applicable federal or state-protected classification. THIS JOB DESCRIPTION DOES NOT CONSTITUTE A CONTRACT FOR EMPLOYMENT LP123
Pay Range: $17.50 - $19.62 per hour Apply for this Position
$17.5-19.6 hourly 3d ago
Universal Banker
Minnwest Bank 4.1
Teller job in Lewiston, MN
About Minnwest: Minnwest is a family owned, community bank based in Minnesota and South Dakota. We believe our success is measured by the extent in which we have a positive impact on the communities we serve. We are committed to building strong, vibrant communities through our core values:
The customer is the first priority.
We will keep all of the commitments we make.
We are the people who get things done.
We will work together as a team.
Job Summary: Minnwest Bank is seeking a Full Time Universal Banker for our Lewiston location. The Universal Banker is responsible for providing all Minnwest Bank customers with a professional and courteous customer experience, from sales to service. This position will inform customers of products and services to transition customers and prospects to bankers and business partners for retail and business products and services, as well as service existing account relationships. relationships.
This position requires travel to various branches to provide adequate staffing coverage due to staffing needs as well as to the Minnwest Bank Training Center in Eagan, MN for Universal Banker Training. If the local branch location has a bank vehicle, the bank vehicle should be booked for this travel. If not, the Universal Banker will be paid mileage while using their own vehicle.
Duties and Responsibilities:
Provide prompt and courteous customer service by identifying and recommending bank products and services to fulfill their needs.
Process routine transactions such as but not limited to:
receiving checks and cash for deposits
verifying cash and endorsements
issuing receipts
issuing cashier's checks
cashing checks
paying out funds
Proactively transition customers and prospects opportunities to achieve individual, team and organizational sales and service goals.
Assist customers with account changes or inquires as well as any issues or questions they may have.
Maintain knowledge of all bank products and services.
Comply with Minnwest Bank policies and procedures as well as state and federal banking laws and regulations.
Schedule: Monday - Friday: 8am - 5:30pm, Rotating Saturdays: 8am - Noon
Minimum Requirements:
High School diploma or equivalent
1 year cash handling and customer service experience
Basic reading, writing, and mathematical skills
Dependable, organized team player with a positive attitude
Ability to communicate with customers and coworkers in a clear, effective professional manner.
Willing to continuously learn and grow within the organization.
Preferred Qualifications:
2-year associate degree
1 to 2 years of consumer account openings, closings, and maintenance
Ability to multi-task, be organized, effective time management.
Is able to work alone or within a team setting.
Strong mathematical and problem-solving skills.
Pay Range: $18.40 - $20.70/hour
Paid Bonus Program for Universal Bankers when the different levels of training have been completed and proficient in tasks
Minnwest Benefits: In addition to salary, Minnwest Bank offers a comprehensive benefits package, including incentive and recognition programs. Minnwest Bank is focused on taking care of our employees and their families, and supporting their health and financial well-being, including:
Comprehensive Medical, Vision and Dental Insurance
Retirement savings including 401(k) with Employer Match and Employee Stock Ownership Plan (ESOP)
Paid Holidays and Competitive Paid Vacation Days
Paid Parental Leave
Short- and Long-Term Disability
Life, Critical Illness, and Accidental Insurance
Tuition Reimbursement and Career Development Opportunities
Employee Assistance Program (EAP)
Paid Time Off to volunteer in your community
Opportunities to connect with others through our diversity and inclusion focused Employee Resource Group
All benefits are subject to eligibility requirements.
Workplace Environment:
Requires face-to-face interaction and coordination of work with customers, other employees and departments, and in-person interaction.
Working at a computer and utilizing a telephone
Occasionally lifting up to 50lbs
A full background check, including federal, state, county, and civil, and general financial credit check will be conducted on the final candidate for this position. Candidate must pass the background check and financial credit check in order to obtain employment with Minnwest. Failure to meet any of the requirements may result in a rescission or your offer of employment.
EEO: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
$18.4-20.7 hourly 3d ago
Teller
WNB Financial Na 3.0
Teller job in Winona, MN
As a Teller you are responsible for processing client transactions, maintains, and balances a cash drawer, coin machine, and/or vault, and identifies the needs of clients while referring appropriate Bank products and/or services. Understands and completes job responsibilities in accordance with federal and state regulations.
Essential Functions:
Teller Operations 70%
Assists clients in person and on the phone while following the Banks service standards
Processes client transactions while adhering to Teller procedures and policies
Maintains and balances cash drawer, coin machine, and/or vault on a daily basis
Sales 20%
Suggests products and services that best meet clients' needs
Refers clients to the proper co-worker for banking assistance
Tracks client pipelines and referral solutions
Additional Duties and Responsibilities 10%
Provides access to safe deposit boxes
Performs opening and/or closing procedures for the bank
Maintains equipment as needed
Assists and/or backs-up Senior Teller
Assist other departments as needed
Attends required department meetings
Other job related duties necessary to carry out the responsibilities of this position
Participates in internal and external training and development opportunities as required
Requirements
Work Relationships and Scope:
Works closely with other Tellers in rotation of duties and locations. Works regularly with clients and co-workers. Has occasional contact with suppliers, regulatory agencies and personnel. Works regularly with highly confidential business and client information. Occasionally participates in bank committees and events.
Performance Dimensions:
Quality, accuracy, reliability, thoroughness and timeliness of work performed and services provided to clients and co-workers; accuracy of daily balancing; client satisfaction with services provided; keeps Bank and client information confidential. Understands bank policies and procedures and applicable state and federal regulations. Effectively communicates and develops good working relationships with all co-workers and clients; demonstrates friendly and helpful approach and attitude toward internal and external clients; honesty and integrity in all client and co-worker communications; professional workplace appearance and conduct; reliability in reporting to work regularly and on time. Stays current in field and utilizes that information where practical; participates in training and appropriate professional development. Utilizes knowledge of bank products and services to effectively refer solutions. Demonstrates professionalism, commitment to the job, and loyalty to the Bank.
Knowledge, Skills and Abilities:
High school diploma or equivalent required. Customer service related, cash handling, and banking experience preferred. Must possess courteous and professional customer service attitude; excellent verbal communication skills for interacting professionally with clients (both pleasant and difficult situations) and relating to other co-workers; ability to maintain the integrity of highly confidential client and Bank information. Must possess solid computer skills; technical ability to input and retrieve computerized information; solid mathematical skills up to and including decimals; strong balancing skills; legible handwriting. Must possess ability to deal effectively with time pressures and stress that can change hourly depending on level of client activity; effective problem solving and research skills.
Working Conditions:
Work is performed largely in an office environment with minimal chance for personal injury. Regular contact with clients and co-workers. Occasional out-of-town travel (air or auto) may be required for business and education. Regular mental and visual concentration for computer usage and reading/assimilating complex and technical compliance information is required. Occasional use of telephone. Frequent repetitive use of keyboard for approximately 75% of shift; frequent repetitive counting and grasping of currency. Requires ability to receive and provide detailed information through verbal communication. Requires near-, mid-range, and far vision; field of vision. Will alternate sitting, standing, and walking throughout work shift. Bend, stoop, turn, lift and carry up to 50 pounds of currency, documents, or office supplies. Occasionally push up to 300 pounds of coin. Occasional exposure to noise associated with drive-up equipment. Occasional exposure to significant work pace. Work is performed generally during regular business hours with minimal expectation of overtime.
Equipment Used:
Operates personal computer in a Windows environment for word processing, spreadsheets, e-mail, internet, and other bank specific software. Operates on the Silverlake core banking system. Utilizes a variety of office equipment including computer printer, ten-key calculator, fax, copy machine, check encoding machine, credit card machine, cash/coin counting machines, drive-up equipment, and multi-line telephone. Occasionally operates vault, alarm system and money cart.
EEO/AA Employer/Vets/Disability
Salary Description $15.75-21.42
$31k-36k yearly est. 60d+ ago
Teller - Full Time - Tomah
Bank First National Corporation 3.7
Teller job in Tomah, WI
Bank First was recently named to the Top 100 Banks to work for in the Country! Come see why! The Branch Teller is responsible for providing exceptional service to our customers, processing transactions accurately and efficiently, and balancing a cash drawer daily. This position helps strengthen customer relationships by identifying needs and recommending appropriate products and services.
Bank First believes great customer service comes before sales goals, you won't have to meet sales goals here! We believe in giving the best customer service and building relationships with our customers, therefore our tellers are not focused on selling, but rather great customer service!
Responsibilities:
* Provide exceptional customer service
* Process transactions accurately and efficiently
* Accurately balance cash drawer daily
* Identify customer needs and suggest appropriate products or services
* Follow established Know Your Customer guidelines to properly identify customers
* Adhere to all rules and regulations
* Primary contact for customers' daily banking needs including deposits, withdrawals, payments, check cashing, etc.
* Complete Image Capture as needed
* Respond to customer calls and inquiries; transfer calls appropriately when needed
* Assist customers with entry into Safe Deposit Boxes
* Update customer information as needed (name, address, phone number, email address, etc.)
* Maintain efficiency with cash drawer, keeping only minimum cash needed
* May balance ATM
* Assist with branch reporting including bank secrecy act log and other bank and mandated reports
#INDBF
$27k-31k yearly est. 32d ago
Part-time Teller
First Horizon Corp 3.9
Teller job in Sparta, WI
Provide quality, accurate and timely customer service involving daily processing of financial transactions in a retail banking environment. Often serving as the first point of contact to the client, may have responsibility for recommending bank products or referring clients to other areas of the Bank. Develop and retain long-term and profitable client relationships to maximize revenue growth. Responsible for maintaining high customer service and procedural standards. Provides fulfillment of retail banking products either through referral based leads, prospecting lists or self-sourcing. Monitors and maintains control of cash.
Weekly Scheduled Hours: Monday, Wednesday and Thursday 8:45 am-2:45 pm, Friday 8:45 am-5:00 pm. Saturdays once per month.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Operational efficiency
* Handle a cash drawer; ensuring proper control of cash drawer; follow all audit and security policies and procedures.
* Process deposits, withdrawals, transfers and loan payment transactions for customers.
* Process miscellaneous transactions (bonds, municipal coupons, money orders, etc.).
* Assist in daily balancing and processing of ATM(s), including the processing of all entries.
* Assist in the verification of deposits in the night and lobby depository.
* Assist with the dual control vault responsibilities.
* Stay informed of all operational updates and changes to ensure compliance with all current guidelines.
Client experience
* Deliver excellent client experiences consistently and promptly resolve client issues effectively.
* Ensure an excellent overall client experience by assisting clients with select service needs.
* Enhance individual knowledge to better serve clients by attending relevant sales, service, and product knowledge meetings, training classes, and web-based learning.
Sales and service
* Identify cross selling opportunities and refer clients/prospects to the appropriate team.
* Promote bank products and services to further enhance client relationships.
Compliance and risk management
* Expected compliance with bank regulations, policies, procedures, risk management, internal controls, and the First Horizon code of ethics.
Perform all other job related duties as assigned
SUPERVISORY RESPONSIBILITIES
No supervisory responsibilities
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the qualifications listed below are representative of the education and experience required and/or preferred as noted.
High school diploma or GED required and 6 months of cash handling or teller experience strongly preferred or equivalent combination of education and experience.
COMPUTER AND OFFICE EQUIPMENT SKILLS
Microsoft Office Suite
In addition, 10-key calculator; coin counter
CERTIFICATES, LICENSES, REGISTRATIONS (Ex: CPA, Series 6 or 7 license, etc)
Not necessary
DeGarmo Behavioral Assessment Requirement
* All candidates must complete the DeGarmo Retail Behavioral Assessment to be considered for this position
* The assessment takes approximately 12-15 minutes to complete
* Assessment results must be submitted prior to having your application evaluated by Talent Acquisition
About Us
First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at *********************
Benefit Highlights
* Medical with wellness incentives, dental, and vision
* HSA with company match
* Maternity and parental leave
* Tuition reimbursement
* Mentor program
* 401(k) with 6% match
* More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits
Follow Us
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LinkedIn
Instagram
YouTube
$30k-35k yearly est. 40d ago
Universal Banker
Citizens Community Bancorp, Inc. 4.3
Teller job in Tomah, WI
If you're motivated, detail-oriented, and have a passion for delivering exceptional customer service, keep reading! This is a fast-paced, interactive position with CCFBank, a successful financial institution with locations throughout Wisconsin and Minnesota. We're seeking a friendly, and customer-oriented individual who is eager to build and maintain customer relationships.
As a Universal Banker, you will be responsible for providing exceptional customer service, processing financial transactions accurately and opening and closing customer accounts. You will be a crucial part of our team, ensuring that our customers receive the best banking experience by #Makingmorepossible. The ideal candidate is a collaborator who works well in a team environment with excellent communication skills. Bonus points if you're community focused and excited about making a positive difference for those around you.
The ideal candidate is a collaborator who works well in a team environment with excellent communication skills. This job focuses heavily on working with and through others, building and maintaining relationships, and working closely and accurately within established guidelines. It requires an effective communicator: someone who is able to motivate others while understanding and responding to their needs and concerns. This role involves meeting and working with many different people. The person in this position must be friendly and genuinely interested in the needs of others, whether that's managers, team members, customers, or the company itself. This person must have a persuasive, teaching-oriented mindset and be able to easily communicate the company's policies, programs, and systems. Expect a faster-than-average pace of work for this position.
Primary Responsibilities
* Provides assistance to all assigned areas of branch operations where service or assistance is needed, including teller, new accounts, vault teller, safe deposit, and lending.
* Assists customers in their selection of various accounts, products, and financial services available from the Bank; ensures cross-sell opportunities are presented by applying professional sales techniques.
* Receives and processes retail and commercial checking and savings deposits by determining that all necessary deposit documents are in accordance with banking policies and procedures.
* May assist in opening and closing the vault daily; may provide dual control in verifying cash/coin sold or bought to/from the vault; may assist in balancing vault currency and coin. May be responsible for ordering, managing, and balancing the vault and ATM currency and coin.
* Makes decisions regarding the opening of new deposit accounts; completes forms requiring customer signature(s); accepts initial deposits; prepares all documents and items pertaining to new accounts for processing. Presents funds received from customer to teller for initial deposits; determines funds availability and obtains receipt for customer.
* Performs other duties as assigned.
Education and Experience
* Associate's degree in accounting, finance, economics or related field.
* Substitution: Three (3) years of directly related full time experience performing the functions outlined above may be considered in lieu of the degree.
* Two (2) years of experience in the financial services industry performing teller job duties.
* Two (2) years of customer service experience.
Desired Education and/or Experience Requirements
* One (1) year of sales experience.
What's in it for you?
* Full Time, 40 hours per week.
* Monday - Friday work week; occasional Saturdays required.
* Competitive Pay.
* Eligible for an annual bonus of 1.5%-3% of your salary based on company goals and performance.
Perks:
* Health, Vision & Dental Plans: Because healthy smiles are important.
* Health Savings Account (HSA) with CCF Contributions: Save for those medical expenses that you weren't expecting.
* Health Reimbursement Arrangement: Be reimbursed for qualifying medical expenses by making smart health care decisions.
* Flexible Spending Account: For those unexpected medical expenses.
* Employer Paid Life Insurance and Long-Term Disability Plans: We've got your back (and your future).
* Voluntary Life Insurance and Short-Term Disability Plans: Because life is unpredictable.
* Accident and Critical Illness Plans: Just in case you decide to take up extreme knitting.
* Hospital Indemnity: We will help cover additional hospital expenses.
* 401K Retirement Plan and Company Match: Retirement goals? We've got you covered.
* Paid Time Off, Bereavement Leave, and Paid Holidays: Rest, recharge, and celebrate your loved ones.
* Parental Leave: Because parenting is the ultimate adventure.
* Company-Wide Wellness Program: Yoga, smoothies, and mental high-fives.
* Employee Achievement Program: Here to help you through the good times and the bad.
* Colleague Referral Program: Refer a friend, get a virtual high-five (and maybe a bonus).
* Professional Development Reimbursement Program: Learn and grow with us!
* Career Planning: Plot your career trajectory.
* Colleague Pricing on Secondary Market Mortgage Loans: Because everyone deserves a castle (or a cozy cottage).
* Colleague Beyond Save & Spend Accounts Perks: Unlock exclusive pricing on our deposit products.
What can you expect from us?
At CCFBank you are more than just a number, you are a partner to our team. We are dedicated to investing in our colleagues and providing them with tools they need to grow and develop their careers.
We prioritize the needs of our community by allocating resources and encouraging colleague involvement across the regions we operate in. We are proud to be a part of our local communities, and we look forward to continuing to support and serve them.
Learn more here about how we make more possible: ***********************
Ready to be part of our financial family? Apply online at ccf.us!
If you need assistance applying, contact us at ********* and we will attempt to meet your needs.
In evaluating candidates for this position, CCFBank may consider a combination of education, training, and experience which provides the necessary knowledge, skills, and abilities to perform the duties of this position.
CCFBank is committed to fostering and cultivating an inclusive and diverse culture and we are proud to be an Equal Opportunity Employer, including disability and veterans.
$28k-34k yearly est. 11d ago
Universal Banker I
Merchants Bank 4.1
Teller job in Saint Charles, MN
Merchants Bank, St. Charles, is seeking a full-time (40 hours/week) Universal Banker I. Duties include serving customers by processing various banking and financial transactions, account inquiries, and opening new deposit account relationships. You will provide exceptional customer service and proactively offer a range of banking products and services to meet the financial needs of our customers.
Must have strong communication skills, be comfortable with extensive customer contact, have sales experience, and a strong ability to multi-task and prioritize. Cash handling and customer service experience required.
Hours could vary Monday-Friday from 7:15 am-5:15 pm with Saturday rotation (8 am- 12pm) that could be up to two Saturdays a month.
This position may occasionally work at nearby branches.
Merchants Bank offers competitive wages and benefits for our full-time employees including health, dental, life, disability and vision insurance; flexible spending accounts, 401(k) and ESOP retirement plans; bonus plan; paid time off; tuition reimbursement; and a variety of voluntary supplemental insurance options.
Please click on Apply Now or apply in person at Merchants Bank, St. Charles (1130 Whitewater Ave). Questions can be emailed to ********************. Merchants Bank is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.
Job Summary:
As a Universal Banker, you will be responsible for providing exceptional customer service and proactively offering a range of banking products and services to meet the financial needs of our customers. You will serve as a primary point of contact for customers, assisting them with various banking and financial transactions, account inquiries, opening new account relationships and safe deposit boxes, and making product recommendations in an efficient and friendly manner. The Universal Banker will play a crucial role in building customer relationships. You will also play an important role in fraud prevention.
Level I:
Open & maintenance basic checking and savings deposit accounts
Process banking transactions in the Teller area
Open, close and maintain safe deposit boxes
Serve as a Vault Attendant if needed in the Branch
If person is doing more than 50% Teller work, they may report to the Lead Teller and be considered in the Teller Department
Experience required: Relevant customer service experience; banking experience a plus
Education required: High school diploma or equivalent
Exceptional Customer Service:
Ensure that internal and external customers receive outstanding service from every employee (and speak up when they do not).
Be efficient and accurate when processing customer transactions, as outlined in current policies and procedures
Provide excellent customer service by greeting customers, seeking to understand their needs, and offering them personalized solutions.
Provide high-quality consultative conversations to uncover needs and opportunities.
Resolve customer issues and concerns promptly and effectively; escalate when needed.
Be proficient and happily able to assist customers on the systems including internet banking products, bill pay, e statements, mobile banking, telephone banking and anything else the customer may need assistance with.
Stay calm, professional and focused under pressure.
Relationship Building:
Build strong relationships with customers to understand their financial goals and identify opportunities to meet their needs.
Foster long-term customer loyalty through ongoing relationship management and exceptional service.
Build strong internal relationships with immediate coworkers as well as Merchants Bank employees in all shared services areas.
Sales and Business Development:
Meet or exceed individual sales targets for banking products (such as deposit accounts, loans and credit cards).
Conduct outbound sales activities (such as prospecting, lead generation, and follow-up on sales opportunities) as directed by supervisor.
Collaborate with other team members to achieve branch sales goals and contribute to overall business growth.
Respond to all customers inquires and forward any appropriate requests to other departments.
Promote bank products by answering inquires; inform customers of new services and product promotions.
Attend external customer meetings as requested.
Product Knowledge:
Maintain in-depth knowledge of the bank's products, services, and promotions.
Educate customers on the features, benefits, and terms of various banking products to help them make informed decisions.
Stay updated on industry trends, regulatory changes, and competitive offerings to provide accurate and up-to-date information to customers.
Compliance and Risk Management:
Complete all required compliance training and certifications on time to maintain a comprehensive understanding of compliance requirements.
Collect Privacy Codes/Security word as well as update email addresses and contact numbers.
Process transactions efficiently and accurately, ensuring compliance with internal policies, procedures, controls, and banking regulations.
Follow all bank policies, procedures, and regulatory guidelines to ensure compliance and mitigate risk.
Adhere to security and fraud prevention measures to safeguard customer information and bank assets.
Disseminate information regarding legal and fraud issues, to protect customers and retailers against fraud.
Operations:
Perform various administrative and operational tasks when opening and closing accounts, account maintenance and changes, and documentation. Follow maintenance and closed account procedures for all types of deposit accounts.
Update central file information when working with account portfolios & compliance regulated forms.
Accurately submit customer workflow/task requests as required in the appropriate systems.
Review the daily overdraft report to proactively catch your customers before they default.
Comply with any and all audit regulations concerning the security of your work area and branch location.
When working in the Teller area, process financial transactions including receiving deposits and loan payments, cashing checks, issuing withdrawals, recording night deposits, selling cashier's checks and money orders as well as answering customer questions. Maintain a balanced cash drawer and maintain an accurate supply of cash and coin.
Organize time to complete duties without sacrificing service to customers.
Maintain a neat and organized work area
Performs all other duties, as assigned, to increase performance of Merchants.
Accept request to cross-train for additional duties.
Teamwork/Relationships:
This position will report directly to Universal Banking Manager or Retail Banking Manager (depending on market) with performance and direction engagement from the Market President.
Collaborate with other team members to ensure branch operations run smoothly and efficiently.
Respond to supervisory guidance and direction, ask good questions, listen and do the appropriate detective work to either help yourself or our customers.
Active and willing to work at trade shows, promotional events, and marketing activities during work ours and on evenings and weekends as requested.
Participate in community activities to actively promote the bank.
Contribute to a positive working environment through words and actions.
Avoid personal phone calls, text messages, and non-business related emails (internal and external), and internet usage (unless in an urgent situation).
Regular and dependable on-time attendance is an essential function of the job.
Physical Working Conditions:
Climate-controlled inside working environment with low noise level. No environmental hazards or chemicals. While performing the duties of this job, the employee is regularly required to sit and stand; must occasionally lift and/or move up to 35 pounds. This position requires extensive work on a computer system.
Experience and Skill Requirements:
Banking experience is a plus for Level I
High degree of tact and professionalism
Strong communication and interpersonal skills
Strong customer service skills and experience.
Demonstrated success working onsite and adhering to a work schedule
Flexibility to work varied shifts and hours (including Saturdays).
Demonstrated success handling difficult customer situations.
Demonstrated ability to stop, pause and speak up when concerned about a coworker's or customer's behavior.
Ability to use intuition and common sense to carry out instructions, understand procedures, speak professionally and clearly to customers and employees as well as to escalate to supervisor when needed.
Strong time management skills and the ability to multi-task and prioritize.
Strong math skills and abilities.
Cash handling experience desired
Strong computer system proficiency.
Ability to learn and follow established regulatory and compliance guidelines, policies and procedures.
Strong attention to detail.
A genuine desire to have engaging conversations with customers to identify and solve customer needs, as well as to offer additional appropriate products and service solutions
$30k-34k yearly est. Easy Apply 2d ago
Universal Banker
Ccfbank
Teller job in Tomah, WI
Full-time Description
If you're motivated, detail-oriented, and have a passion for delivering exceptional customer service, keep reading! This is a fast-paced, interactive position with CCFBank, a successful financial institution with locations throughout Wisconsin and Minnesota. We're seeking a friendly, and customer-oriented individual who is eager to build and maintain customer relationships.
As a Universal Banker, you will be responsible for providing exceptional customer service, processing financial transactions accurately and opening and closing customer accounts. You will be a crucial part of our team, ensuring that our customers receive the best banking experience by #Makingmorepossible. The ideal candidate is a collaborator who works well in a team environment with excellent communication skills. Bonus points if you're community focused and excited about making a positive difference for those around you.
The ideal candidate is a collaborator who works well in a team environment with excellent communication skills. This job focuses heavily on working with and through others, building and maintaining relationships, and working closely and accurately within established guidelines. It requires an effective communicator: someone who is able to motivate others while understanding and responding to their needs and concerns. This role involves meeting and working with many different people. The person in this position must be friendly and genuinely interested in the needs of others, whether that's managers, team members, customers, or the company itself. This person must have a persuasive, teaching-oriented mindset and be able to easily communicate the company's policies, programs, and systems. Expect a faster-than-average pace of work for this position.
Primary Responsibilities
Provides assistance to all assigned areas of branch operations where service or assistance is needed, including teller, new accounts, vault teller, safe deposit, and lending.
Assists customers in their selection of various accounts, products, and financial services available from the Bank; ensures cross-sell opportunities are presented by applying professional sales techniques.
Receives and processes retail and commercial checking and savings deposits by determining that all necessary deposit documents are in accordance with banking policies and procedures.
May assist in opening and closing the vault daily; may provide dual control in verifying cash/coin sold or bought to/from the vault; may assist in balancing vault currency and coin. May be responsible for ordering, managing, and balancing the vault and ATM currency and coin.
Makes decisions regarding the opening of new deposit accounts; completes forms requiring customer signature(s); accepts initial deposits; prepares all documents and items pertaining to new accounts for processing. Presents funds received from customer to teller for initial deposits; determines funds availability and obtains receipt for customer.
Performs other duties as assigned.
Education and Experience
Associate's degree in accounting, finance, economics or related field.
Substitution: Three (3) years of directly related full time experience performing the functions outlined above may be considered in lieu of the degree.
Two (2) years of experience in the financial services industry performing teller job duties.
Two (2) years of customer service experience.
Desired Education and/or Experience Requirements
One (1) year of sales experience.
What's in it for you?
Full Time, 40 hours per week.
Monday - Friday work week; occasional Saturdays required.
Competitive Pay.
Eligible for an annual bonus of 1.5%-3% of your salary based on company goals and performance.
Perks:
Health, Vision & Dental Plans: Because healthy smiles are important.
Health Savings Account (HSA) with CCF Contributions: Save for those medical expenses that you weren't expecting.
Health Reimbursement Arrangement: Be reimbursed for qualifying medical expenses by making smart health care decisions.
Flexible Spending Account: For those unexpected medical expenses.
Employer Paid Life Insurance and Long-Term Disability Plans: We've got your back (and your future).
Voluntary Life Insurance and Short-Term Disability Plans: Because life is unpredictable.
Accident and Critical Illness Plans: Just in case you decide to take up extreme knitting.
Hospital Indemnity: We will help cover additional hospital expenses.
401K Retirement Plan and Company Match: Retirement goals? We've got you covered.
Paid Time Off, Bereavement Leave, and Paid Holidays: Rest, recharge, and celebrate your loved ones.
Parental Leave: Because parenting is the ultimate adventure.
Company-Wide Wellness Program: Yoga, smoothies, and mental high-fives.
Employee Achievement Program: Here to help you through the good times and the bad.
Colleague Referral Program: Refer a friend, get a virtual high-five (and maybe a bonus).
Professional Development Reimbursement Program: Learn and grow with us!
Career Planning: Plot your career trajectory.
Colleague Pricing on Secondary Market Mortgage Loans: Because everyone deserves a castle (or a cozy cottage).
Colleague Beyond Save & Spend Accounts Perks: Unlock exclusive pricing on our deposit products.
What can you expect from us?
At CCFBank you are more than just a number, you are a partner to our team. We are dedicated to investing in our colleagues and providing them with tools they need to grow and develop their careers.
We prioritize the needs of our community by allocating resources and encouraging colleague involvement across the regions we operate in. We are proud to be a part of our local communities, and we look forward to continuing to support and serve them.
Learn more here about how we make more possible: ***********************
Ready to be part of our financial family? Apply online at ccf.us!
If you need assistance applying, contact us at ********* and we will attempt to meet your needs.
In evaluating candidates for this position, CCFBank may consider a combination of education, training, and experience which provides the necessary knowledge, skills, and abilities to perform the duties of this position.
CCFBank is committed to fostering and cultivating an inclusive and diverse culture and we are proud to be an Equal Opportunity Employer, including disability and veterans.
$31k-39k yearly est. 9d ago
Retail Banking Representative
Peoples State Bank 4.5
Teller job in Waukon, IA
PSB Core Values
P3ACT
Professional - We maintain a professional workplace and strive for professional interactions.
Passionate - We are motivated, curious, and industrious.
Positive - We take pride but are humble, always extending trust to earn it.
Accountable - We take ownership on behalf PSB, making no excuses under any circumstance.
Customer-Focused - We ask “how do we get to yes?” - before saying “no.”
Team-Oriented - We protect our culture, treat each other with respect, and put the team before self.
Position Summary
This position will provide customers with superior and quality customer service while performing efficient and accurate transaction processing. Enhancing customer relationships by referring customers to new products and services offered by the bank to achieve our customer's goals.
Role and Responsibilities
Processes all deposit, savings, and loan transactions
While processing routine client transactions, the Retail Banking Representative will identify current and future financial needs, and effectively refer to branch and other departments.
Recommends appropriate retail accounts and services by explaining unique benefits to the customer in addition to features
Resolves customer complaints and overcomes concerns related to deposit account transactions
Adhere to bank policies and procedures
Maintain confidentiality of customer information and activities
Promote and achieve accuracy and quality in branch work
Become proficient with job-related systems and equipment
Participate in the general upkeep and appearance of the Branch
Participate in available training opportunities
Understands and complies with Bank mission and vision.
Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
Assist other branches during periods of staff shortage
Other duties as assigned
Qualifications and Education Requirements
High School diploma or GED
Minimum of one-year related clerical/administrative experience or training
Detailed understanding of banking services and products.
Strong attention to detail, with a focus on accuracy and quality of work
Handle changing priorities in a deadline-oriented environment
Strong verbal and written communication skills
Outstanding customer service
This job description does not state or imply the only duties and responsibilities assigned to this job. Employee holding this job will be required to perform any other job-related duties requested by management. All job requirements are subject to possible modification to reasonably accommodate individuals with a disability. Peoples State is an Equal Opportunity Employer.
$33k-37k yearly est. 6d ago
Teller - Duluth, MN
Affinity Plus Federal Credit Union 4.1
Teller job in Duluth, MN
At Affinity Plus every employee understands how their work affects our members experience and we strive to provide an experience that can't be found anywhere else. Great service starts with great employees and that is why we focus on providing not only the best place our members will ever bank but the best place our employees will ever work. Between our one of a kind culture, incredible benefits, and work/life balance; we believe you will feel the Affinity Plus difference.
Position Overview:
A Member Advisor interacts with our members through the lobby, drive thru, phone and remote services channels. In this role, a Member Advisor will assist members with every day transactions including deposits, cashing checks, transfers, etc... In addition this role will provide card support and assist members with Online Banking, all the while working to build strong and trusting relationships with our members.
Duties and Responsibilities:
Assist members with accurately and efficiently processing transactions, such as deposits, withdrawals, payments, or cashier's checks
Provide education to our members on self-serve options
Verify endorsements and proper identification on deposit transactions
Execute wire or ACH transferring of funds
Instant issue debit, credit, and gift cards
Troubleshoot credit or debit card issues, online banking questions, or other general account related questions and issues
Balance and maintain personal cash drawer and branch vault, and appropriate currency logs if applicable
Other duties as assigned
Qualification and Skills:
1+ years of customer service or professional experience working with people and/or cash handling experience required
Aptitude to work independently as well as part of a team and ability to collaborate with others
Strong verbal and written communication skills
Time Management skills and the ability to prioritize workload based on department and member needs
Flexibility to adapt and succeed in a dynamic environment
Ability and drive to provide exceptional service to members and employees
Intermediate computer skills and the ability to navigate between multiple systems with ease
Workplace Environment:
Requires face-to-face interaction and coordination of work with other employees, and in-person interaction
Sitting 90-95% and standing 5-10% which is determined on your rotation within the branch
Working at a computer 98% of the day, utilizing the phone 40-60%
Bending, twisting, kneeling, stooping, or crouching when appropriate, on occasion
Repetitive movements, including but not limited to typing, using a mouse, phones, etc.
Lift, carry, push or pull up to approximately 50 pounds
Requires face-to-face interaction and/or coordination of work with other employees and departments, and in-person interaction
Required Work Schedule:
This position will be FT 40 hours/week with shift times falling between 7am-7pm Monday-Friday and between 7am-3pm on Saturdays. Consistent and reliable attendance is a required essential function of this role to meet the needs of the department/team and organization.
This position will be based at our Duluth, MN branch.
Compensation:
This position has a starting pay range of $17.05 - $20.41 per hour.
In alignment with our commitment to pay transparency, we are providing a good-faith estimate of the pay range for this position. This range reflects what we anticipate offering a successful candidate based on factors such as the role's responsibilities, required qualifications, and relevant experience. The actual pay may vary depending on the selected candidate's skills, experience, and other qualifications.
Total Rewards:
Affinity Plus offers a comprehensive Total Rewards package that goes beyond base pay. In partnership with the State of MN Employer Group, Affinity Plus provides low-cost medical, dental and vision insurance coverage options. Additionally, Affinity Plus frontloads all sick time hours and a portion of vacation hours for all new employees, offers a variety of paid leave options, a monthly wellness benefit, and immediate 401K matching up to 5%. Our Total Rewards philosophy is designed to support your well-being and growth while fostering a fair and inclusive workplace.
Disclaimer
Applicants may be subject to a background and credit check. Employees in this position must be able to satisfactorily perform the essential functions of the position. If requested, Affinity Plus Federal Credit Union will make every effort to provide reasonable accommodations to enable employees with disabilities to perform the position's essential job duties. As markets change and the Organization grows, job descriptions may change over time as requirements and employee skill levels evolve. With this understanding, Affinity Plus Federal Credit Union retains the right to change or assign other duties to this Member Advisor position.
Application Deadline
Affinity Plus Federal Credit Union accepts applications on a rolling basis.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$17.1-20.4 hourly 5d ago
Teller (Part-time)
Associated Bank-Corp 4.6
Teller job in Hudson, WI
At Associated Bank we strive to create an inclusive culture where different perspectives are valued and recognized as strengths critical to our success. If you thrive in an environment where your growth and development are encouraged and supported, then Associated Bank may be the right place for you.
Associated Bank requires you to directly represent yourself and your own experiences during the recruiting and hiring process. Associated Bank conducts a thorough background check on all new hires.
Role Summary
Join Associated Bank as a Teller, where you'll provide exceptional service and support to every customer interaction. In this front-line role, you'll process transactions accurately, identify opportunities to meet customer needs, and promote financial solutions that help our clients achieve their goals. Grow your banking knowledge while contributing to a team that values collaboration, integrity, and community impact.
Key Accountabilities
Deliver friendly, professional customer service that reflects Associated Bank's brand promise.
Accurately and efficiently process customer transactions while following all policies and procedures.
Identify customer needs and refer them to colleagues for additional financial solutions.
Promote current offers, products, and services that benefit customers.
Answer questions and resolve customer concerns with professionalism and care.
Support daily branch operations, including servicing vaults, night drops, and ATMs as assigned.
Demonstrate and educate customers on digital and self-service banking tools.
Collaborate with team members across multiple branches to ensure seamless service.
Education & Experience
Required
High school diploma or equivalent combination of education and experience
Up to 2 years of demonstrated customer service experience
Preferred
Experience in retail banking, cash handling, or financial services
Why You'll Love Working Here
At Associated Bank, you'll be part of a supportive, growth-focused team that values your contributions and invests in your development. We offer meaningful career paths, community engagement opportunities, and a culture built on respect and teamwork. Apply today to make an impact in your community and grow your career with us!
In addition to core traditional benefits, we take pride in offering benefits for every stage of life.
Retirement savings including both 401(k) and Pension plans.
Paid time off to volunteer in your community.
Opportunities to connect with others through our diversity-focused Colleague Resource Groups.
Competitive salaries with professional development and advancement opportunities.
Bonus benefits including well-being programs and incentives, parental leave,anemployee stock purchase plan, military benefits and much more.
Personal banking, loan, investmentand insurance benefits.
Associated Bank serves more than 120 communities throughout Wisconsin, Illinois, Minnesota, and Missouri and we consider our colleagues critical to our continued success. See why our colleagues continually vote us a best place to work in the Midwest.Join our community on Facebook,LinkedInandX.
Compliance Statement
Associated Bank is an equal opportunity employer committed to creating a diverse workforce. We support a work environment where colleagues are respected and given the opportunity to perform to their fullest potential. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.
Fully complies with all applicable enterprise policies and procedures. Acts in compliance with all applicable laws and regulations as outlined in training materials, including but not limited to Bank Secrecy Act. Responsible for reporting suspicious activity to Financial Intelligence. Responsible to report all customer complaints as prescribed and procedure violations to management or HR.
Responsible to report ethical concerns as needed to Associated Bank's anonymous Ethics Hotline.
Associated Bank provides additional assistance throughout the application, interview and hiring process. Please you need an accommodation at any time during the process.
Associated Banc-Corp participates in the E-Verify Program. E-Verify NoticeEnglish or Spanish. Know Your Right to WorkEnglishorSpanish.
Associated Bank is Pay Transparencycompliant.
The pay range represents anticipated base pay for this role. Actual pay may vary based on factors including, but not limited to, work location, skills, experience, education, and qualifications for the role.
$17.00 - $22.96 per hour
$17-23 hourly 5d ago
Teller
Nicolet National Bank 4.2
Teller job in Oshkosh, WI
At Nicolet National Bank, our culture is based on the principles of community banking, putting the needs of our customers at the forefront of our decision-making. Our Core Values drive everything we do, and we are committed to serving our customers with excellence. We believe that every job in our organization is critical to our success, and we are dedicated to creating a work environment where our employees feel valued, respected, and supported. With locations in Wisconsin, Michigan, Minnesota, and Florida we are proud to service our local communities and make a positive impact on the lives of our customers. At Nicolet National Bank, we believe that our people are our most valuable asset, and we are committed to investing in their growth and development.
The Teller position is responsible for interacting with customers to complete transactions, resolve problems and cross-sell Nicolet products and services. Promotes business for Nicolet by maintaining a high level of customer service and by referring customers to appropriate staff where necessary.
As a Teller, you will:
Attract and retains customer relationships by extending a courteous greeting and by providing accurate and timely customer service which includes, but is not limited to, cashing checks, accepting deposits, and withdrawals, handling loan payments, dispensing cashier's checks and bonds, paying savings withdrawals within established guidelines to ensure customer satisfaction.
Organize, balances and proofs cash daily to maintain accurate transactions processed. Identifies payees and verifies signatures and endorsements.
Stay current on applicable banking regulations and security procedures and practices to prevent fraud or other bank losses and to comply with regulatory requirements.
Answer customer telephone inquiries and provides information in accordance with Nicolet policies.
Assist with night depository duties, which includes logging bags, processing deposits, making change orders, issuing receipts, etc.
Promote Nicolet products and services by identifying customer needs and suggesting appropriate products to increase customer account relationships. Recommends corrective services to resolve customer complaints.
Uphold Nicolet's philosophy and policies by maintaining appropriate controls to ensure full compliance with applicable laws and regulations, thereby fulfilling legal responsibilities and enhancing the quality of Nicolet.
Ability to understand the value of diversity within the workplace and to work successfully with others without regard to age, gender, race, sexual orientation, ethnicity, culture, religion, disability status, socioeconomic status or other non-job-related classification. A commitment to Nicolet's policies on equal employment opportunities and non-discrimination with a willingness to pursue efforts of inclusion and respect toward different perspectives.
Perform all other duties as assigned.
Qualifications:
High School diploma or equivalent
1+ years of cash handling experience
Benefits:
Medical, Dental, Vision, & Life Insurance
401(k) with a company match
PT0 & 11 1/2 Paid Holidays
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities and skills required for the position.
Equal Opportunity Employer/Veterans/Disabled
$31k-35k yearly est. 3d ago
Teller/Customer Service Representative I
Port Washington State Bank 4.0
Teller job in Cedarburg, WI
Port Washington State Bank, a 15-time Top Workplace winner, is a community-minded bank where people build lasting careers. Whether you're exploring a new path or looking to grow your experience, this role is a great way to step into the banking field. We provide thorough training and a supportive team so you can succeed, even without prior banking experience. Get to know us by visiting careers.
We are seeking a full-time (40 hour) Customer Service Representative I to join our team at the Cedarburg branch. As a CSR I, you'll greet customers, handle everyday transactions accurately, and share helpful information about our banking services. Along the way you'll develop transferable skills in cash handling, communication, and problem-solving that can serve you throughout your career.
Key Responsibilities:
* Deliver excellent customer service with a positive and helpful attitude
* Process transactions accurately while maintaining security and compliance
* Educate customers about banking products and services
* Follow all bank policies, procedures, and regulatory requirements
Previous cash handling or customer service experience is preferred, but enthusiasm and willingness to learn matters most.
Scheduling will include rotating Saturdays from 9 to 12.
Take the first step toward a rewarding career in banking, apply today and grow with us!
$24k-28k yearly est. 3d ago
Universal Banker
Citizens Community Federal
Teller job in Tomah, WI
If you're motivated, detail-oriented, and have a passion for delivering exceptional customer service, keep reading! This is a fast-paced, interactive position with CCFBank, a successful financial institution with locations throughout Wisconsin and Minnesota. We're seeking a friendly, and customer-oriented individual who is eager to build and maintain customer relationships.
As a Universal Banker, you will be responsible for providing exceptional customer service, processing financial transactions accurately and opening and closing customer accounts. You will be a crucial part of our team, ensuring that our customers receive the best banking experience by #Makingmorepossible. The ideal candidate is a collaborator who works well in a team environment with excellent communication skills. Bonus points if you're community focused and excited about making a positive difference for those around you.
The ideal candidate is a collaborator who works well in a team environment with excellent communication skills. This job focuses heavily on working with and through others, building and maintaining relationships, and working closely and accurately within established guidelines. It requires an effective communicator: someone who is able to motivate others while understanding and responding to their needs and concerns. This role involves meeting and working with many different people. The person in this position must be friendly and genuinely interested in the needs of others, whether that's managers, team members, customers, or the company itself. This person must have a persuasive, teaching-oriented mindset and be able to easily communicate the company's policies, programs, and systems. Expect a faster-than-average pace of work for this position.
Primary Responsibilities
Provides assistance to all assigned areas of branch operations where service or assistance is needed, including teller, new accounts, vault teller, safe deposit, and lending.
Assists customers in their selection of various accounts, products, and financial services available from the Bank; ensures cross-sell opportunities are presented by applying professional sales techniques.
Receives and processes retail and commercial checking and savings deposits by determining that all necessary deposit documents are in accordance with banking policies and procedures.
May assist in opening and closing the vault daily; may provide dual control in verifying cash/coin sold or bought to/from the vault; may assist in balancing vault currency and coin. May be responsible for ordering, managing, and balancing the vault and ATM currency and coin.
Makes decisions regarding the opening of new deposit accounts; completes forms requiring customer signature(s); accepts initial deposits; prepares all documents and items pertaining to new accounts for processing. Presents funds received from customer to teller for initial deposits; determines funds availability and obtains receipt for customer.
Performs other duties as assigned.
Education and Experience
Associate's degree in accounting, finance, economics or related field.
Substitution: Three (3) years of directly related full time experience performing the functions outlined above may be considered in lieu of the degree.
Two (2) years of experience in the financial services industry performing teller job duties.
Two (2) years of customer service experience.
Desired Education and/or Experience Requirements
One (1) year of sales experience.
What's in it for you?
Full Time, 40 hours per week.
Monday - Friday work week; occasional Saturdays required.
Competitive Pay.
Eligible for an annual bonus of 1.5%-3% of your salary based on company goals and performance.
Perks:
Health, Vision & Dental Plans: Because healthy smiles are important.
Health Savings Account (HSA) with CCF Contributions: Save for those medical expenses that you weren't expecting.
Health Reimbursement Arrangement: Be reimbursed for qualifying medical expenses by making smart health care decisions.
Flexible Spending Account: For those unexpected medical expenses.
Employer Paid Life Insurance and Long-Term Disability Plans: We've got your back (and your future).
Voluntary Life Insurance and Short-Term Disability Plans: Because life is unpredictable.
Accident and Critical Illness Plans: Just in case you decide to take up extreme knitting.
Hospital Indemnity: We will help cover additional hospital expenses.
401K Retirement Plan and Company Match: Retirement goals? We've got you covered.
Paid Time Off, Bereavement Leave, and Paid Holidays: Rest, recharge, and celebrate your loved ones.
Parental Leave: Because parenting is the ultimate adventure.
Company-Wide Wellness Program: Yoga, smoothies, and mental high-fives.
Employee Achievement Program: Here to help you through the good times and the bad.
Colleague Referral Program: Refer a friend, get a virtual high-five (and maybe a bonus).
Professional Development Reimbursement Program: Learn and grow with us!
Career Planning: Plot your career trajectory.
Colleague Pricing on Secondary Market Mortgage Loans: Because everyone deserves a castle (or a cozy cottage).
Colleague Beyond Save & Spend Accounts Perks: Unlock exclusive pricing on our deposit products.
What can you expect from us?
At CCFBank you are more than just a number, you are a partner to our team. We are dedicated to investing in our colleagues and providing them with tools they need to grow and develop their careers.
We prioritize the needs of our community by allocating resources and encouraging colleague involvement across the regions we operate in. We are proud to be a part of our local communities, and we look forward to continuing to support and serve them.
Learn more here about how we make more possible: careers/
Ready to be part of our financial family? Apply online at ccf.us!
If you need assistance applying, contact us at and we will attempt to meet your needs.
In evaluating candidates for this position, CCFBank may consider a combination of education, training, and experience which provides the necessary knowledge, skills, and abilities to perform the duties of this position.
CCFBank is committed to fostering and cultivating an inclusive and diverse culture and we are proud to be an Equal Opportunity Employer, including disability and veterans.
$31k-39k yearly est. 3d ago
Assistant Universal Banker
Minnwest Bank 4.1
Teller job in Redwood Falls, MN
About Minnwest: Minnwest is a family owned, community bank based in Minnesota and South Dakota. We believe our success is measured by the extent in which we have a positive impact on the communities we serve. We are committed to building strong, vibrant communities through our core values:
The customer is the first priority.
We will keep all of the commitments we make.
We are the people who get things done.
We will work together as a team.
Job Summary: The Assistant Universal Banker is responsible for providing all Minnwest Bank customers with a professional and courteous customer experience, from sales to service. This position consists of extensive customer contact and requires strong communication skills, professionalism, customer focus and computer system proficiency.
This position requires travel to various branches to provide adequate staffing coverage due to staffing needs as well as to the Minnwest Bank Training Center in Eagan, MN for Universal Banker Training. If the local branch location has a bank vehicle, the bank vehicle should be booked for this travel. If not, the Universal Banker will be paid mileage while using their own vehicle.
Duties and Responsibilities (including but not limited to):
Provide prompt, courteous and quality customer service to support customers' banking needs by completing a variety of teller transactions.
Execute financial transactions as requested, recognizing red flags regarding fraud and scams.
Complete teller functions including but not limited to receiving checks and cash for deposits, verifying cash and endorsements, issuing receipts, cashier's checks, cashing checks and paying out funds on upon verificatin of signature and balance, balancing of cash drawer and maintaining established cash level.
Assist customers with account changes or inquiries as well as any issues or questions.
Maintain knowledge of, identify and recommend bank products and services to fulfill customer needs.
Comply with Minnwest Bank policies and procedures as well as state and federal banking laws and regulations.
Travel to various branches to provide staffing coverage due to unexpected illnesses, etc. and occasional travel to the Minnwest Bank Training Center in Eagan, MN for Universal Banker Training.
Minimum Requirements:
High school diploma
6 months of cash handling and customer service
Basic reading, writing and mathematical skills
Ability to communicate with customers and coworkers in a clear, effective and professional manner
Willing to continuously learn and grow within the organization
Preferred Qualifications:
1 to 2 years of experience in a financial or banking environment
2-year associate degree
Schedule: Monday - Friday: 8 am. - 5:30 pm, Rotating Saturdays: 8 am - 12 pm
Universal Banker/Virtual Banker Pay differential for Saturdays and travel to other locations
Language stipend available for bilingual employees
Workplace Environment:
Requires face-to-face interaction and coordination of work with customers, other employees and departments, and in-person interaction.
Working at a computer and utilizing a telephone
Occasionally lifting up to 50lbs
Pay Range: $16.00 - $18.00 /hr.
The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. The salary range represents anticipated base pay for this role. The actual pay offered will consider internal equity and may vary based on factors including but not limited to work location, candidate's job-related knowledge, skills, and experience, among other factors.
Minnwest Benefits: In addition to salary, Minnwest Bank offers a comprehensive benefits package, including incentive and recognition programs. Minnwest Bank is focused on taking care of our employees and their families, and supporting their health and financial well-being, including:
Comprehensive Medical, Vision and Dental Insurance
Retirement savings including 401(k) with Employer Match and Employee Stock Ownership Plan (ESOP)
Paid Holidays and Competitive Paid Vacation Days
Paid Parental Leave
Short- and Long-Term Disability
Life, Critical Illness, and Accidental Insurance
Tuition Reimbursement and Career Development Opportunities
Employee Assistance Program (EAP)
Paid Time Off to volunteer in your community
Opportunities to connect with others through our diversity and inclusion focused Employee Resource Group
All benefits are subject to eligibility requirements.
A full background check, including federal, state, county, and civil, and general financial credit check will be conducted on the final candidate for this position. Candidate must pass the background check and financial credit check in order to obtain employment with Minnwest. Failure to meet any of the requirements may result in a rescission or your offer of employment.
EEO: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
The average teller in Onalaska, WI earns between $26,000 and $38,000 annually. This compares to the national average teller range of $26,000 to $39,000.
Average teller salary in Onalaska, WI
$32,000
What are the biggest employers of Tellers in Onalaska, WI?
The biggest employers of Tellers in Onalaska, WI are: