Post job

The TJX Companies jobs in Simi Valley, CA - 767 jobs

  • Customer Experience Coordinator

    The TJX Companies, Inc. 4.5company rating

    The TJX Companies, Inc. job in Santa Clarita, CA

    TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer. Job Description: Opportunity: Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service. * Creates a positive internal and external customer experience * Promotes a culture of honesty and integrity; maintains confidentiality * Takes an active role in training and mentoring Associates on front end principles * Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs * Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates * Addresses customer concerns and issues promptly, ensuring a positive customer experience * Ensures Associates execute tasks and activities according to store plan; prioritizes as needed * Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates * Provides and accepts recognition and constructive feedback * Partners with Management on Associate training needs to increase effectiveness * Ensures adherence to all labor laws, policies, and procedures * Promotes credit and loyalty programs * Supports and participates in store shrink reduction goals and programs * Promotes safety awareness and maintains a safe environment * Other duties as assigned Who We're Looking For: You. * Available to work flexible schedule, including nights and weekends * Strong understanding of merchandising techniques * Capable of multi-tasking * Strong communication and organizational skills with attention to detail * Able to respond appropriately to changes in direction or unexpected situations * Team player, working effectively with peers and supervisors * Able to train others * 1 year retail and 6 months of leadership experience Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information. In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Applicants with arrest or conviction records will be considered for employment. Address: 27107 McBean Parkway Location: USA TJ Maxx Store 1504 Valencia CA This position has a starting pay range of $17.90 to $18.40 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
    $17.9-18.4 hourly 3d ago
  • Job icon imageJob icon image 2

    Looking for a job?

    Let Zippia find it for you.

  • Senior Human Resources Business Partner

    The TJX Companies, Inc. 4.5company rating

    The TJX Companies, Inc. job in Los Angeles, CA

    TJX Companies At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer. Job Description: The Opportunity: Contribute To The Growth Of Your Career. As a Senior HR Business Partner, for assigned groups, you will provide thought leadership, strategic consultation, coaching, and support to drive talent strategies and champion our unique culture with leaders and leadership teams. You will focus on identifying and implementing strategic talent solutions in support of evolving business needs, ensuring that the overall organization and culture are designed around strategic talent growth with a heavy focus on talent development, succession planning and a culture of inclusion. As a California Buying Office-based HR Business Partner, you will be an integral member of our HR team. You will collaborate with and leverage HR's Centers of Expertise (COEs) and HR Operations Support Center for business solutions, to guide the acquisition, development, engagement and retention of TJX Associates within your assigned client organization(s). Major Areas of Responsibility: Strategic Partnership * Partner with senior leaders to build and execute upon their talent strategies, including organizational development, talent development, learning & development, and performance management * Collaborate with functional leaders and leadership teams to ensure the overall organization and culture are designed around strategic growth and performance goals * Enable continuous improvement and change management * Provide high level coaching and counsel to leaders Talent Management * Influence and support the organization's Talent Agenda, and guide the acquisition, development and retention of TJX Associates * Provide thought partnership with key business and HR partners to understand and plan for future talent and organizational needs * Partner with leadership teams on the acceleration of talent to ensure proper succession and readiness, and to enable overall business growth and effectiveness * Facilitate executive development assessments and development programs to enhance leadership capabilities * Along with leaders and learning partners, help architect solutions for future global talent needs and drive a strategic learning culture Culture & Engagement * Champion culture, Inclusion & Diversity, and wellbeing within function/s * Collaborate in the management of compensation and benefits programs and support a high level of employee engagement through the stewardship of a healthy work environment * Advocate use of performance management and feedback mechanisms to ensure frequent, candid communication with TJX Associates * Support the TJX Inclusion and Diversity Framework Who We Are Looking For: You. * Bachelor's Degree or equivalent experience * 7+ years of comparable HRBP experience, additional specialized CoE such as Recruiting, Organizational Development, Talent Management experience a plus * Understanding of Employment Law and experience managing Employee Relations, California specific employment law experience a plus * Proficiency with Microsoft Office 365 suite * Experience supporting a dynamic, large scale business function * Experience working in a high growth organization * MBA and/or HR Certification a plus * Demonstrated knowledge of HR strategy, policies and processes and their implementation * Strong interpersonal skills, with team orientation, and the ability to collaborate, partner and build effective working relationships with internal partners in a constantly evolving environment * Ability to coach, consult and contract with business leaders, leveraging business acumen to assess needs and create pragmatic short and long-term solutions * Demonstrated ability to influence decision making with data analytics, insights and storytelling * Strong learning agility, critical thinking, and strategic mindset * Cultural competence and understanding with the ability to flex approach * Rigorous pursuit of pragmatic business solutions, balanced with the ability to respond to daily business needs * Accustomed to working as a strategic business partner; demonstrable track record of defining and delivering HR strategy that meets long-term, strategic business goals * Proven experience supporting/influencing leaders in advancement of Inclusion and Diversity strategies and initiatives * Full life cycle project management skills with the ability to simultaneously manage multiple projects * Superior team building, emotional intelligence, and leadership skills * Propensity to identify opportunities and determine solutions for enhancing efficiency and effectiveness * Excellent communication skills, both written and verbal, ability to communicate complex information in a clear and compelling way Benefits include Associate discount; 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long-term disability; paid holidays/vacation /sick/bereavement/parental leave; EAP; incentive programs for management; auto/home insurance discounts; tuition reimbursement; scholarship program; adoption/surrogacy assistance; smoking cessation; child care/cell phone discounts; pet/legal insurance; credit union; referral bonuses. All benefits are subject to applicable plan or program terms (including eligibility terms) and may change from time to time. Contact your TJX representative for more information. In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Address: 888 South Figueroa Street Location: USA Buying Office Los Angeles CA This position has a starting salary range of $113,600.00 to $147,700.00 per year. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience. This position is eligible for an annual incentive as well as long-term incentives.
    $113.6k-147.7k yearly 60d+ ago
  • AE - Stock Associate

    American Eagle Outfitters, Inc. 4.4company rating

    Los Angeles, CA job

    You can't buy product if it's not on the floor, right?! As a part-time stock brand Ambassador, you're an expert at keeping product moving from the Stockroom to the Salesfloor through shipment processing, replenishment, markdowns and merchandising. Yo Stock Associate, Associate, Retail, Merchandising
    $32k-36k yearly est. 2d ago
  • AE - Merchandise Leader (Part-Time)

    American Eagle Outfitters 4.4company rating

    Los Angeles, CA job

    YOUR ROLE As the Merchandise Leader, you are the Merchandising Team Leader's right hand in ensuring your store is always rocking AEO Brand Visual Standards. Your expertise lies in executing effective Floorsets, marketing and merchandising updates; plus, you ensure the store is always "guest ready" through effective replenishment. You have a keen attention to detail, you are passionate about visual standards, and you love working with your team to #getthejobdone. Most importantly, you represent our company values and bring your REAL self to work every day. YOUR RESPONSIBILITIES You have a passion for merchandising: You support driving an outstanding guest experience in partnership with the Merchandising Team Leader by ensuring your store is always representative of AEO Brand Standards. Floorsets are your "thing"! You drive killer Floorset execution by training and coaching the Floorset team, setting clear productivity goals, and ensuring all areas of the store are effectively executed to Floorset standards - from uppers and bustforms to tables and wardrobers. You're a merchandising innovator: You ensure your store stays in tip-top shape by #owning day to day merchandising, sell-through adjustments and replenishment. You have a keen eye for merchandising opportunities and are always ready to game plan with leadership and take action! You've got a "teamwork" mentality: You support the Merchandising Team Leader in ensuring the team understands how to maintain AEO Brand Standards through merchandising, adjustments and replenishment so your store is always looking #fresh! You're a people person: You ensure the merchandising team's #1 priority is always the guest experience. You make it a priority to champion a culture of recognition and you love to celebrate wins with the team! Integrity is your middle name: You ensure store safety standards are maintained on the Salesfloor and in the Stockroom. You're committed to shrink-reducing strategies and you always adhere to AEO policies and procedures. YOU'D BE GREAT FOR THIS ROLE IF: You love AE and Aerie products! You love organization and have attention to detail; priority-setting and time management are your strong suits. You have flexible availability - you're there to get product moving early in the morning, late in the evening and on the weekends. You have strong retail merchandising and visual skills and you have a history of retail work - #practicemakesperfect. OUR ASSOCIATES LOVE AEO BECAUSE: They work with REAL people - there's nothing like your #AEOFamily. They're given opportunities for development, the chance to learn new skills, and are offered great potential for career advancement. They receive 40% off product at both AE & Aerie year-round (plus additional seasonal discounts with new Floorsets!) They participate in store contests for the chance to win FREE merchandise and other exclusive prizes.
    $35k-44k yearly est. Auto-Apply 60d+ ago
  • Waiter/Waitress - Restaurant, Part Time - Century City

    Macy's 4.5company rating

    Los Angeles, CA job

    Day-1 Medical, Dental, Vision Benefits for eligible colleagues Competitive Pay Paid Time Off Flexible Holiday Time-Off & Flexible Scheduling Instant access to earned wages with PayActiv Enhanced benefits: pet, home & auto insurance & more 401(k) plan options available Bonus earning opportunities Growth potential opportunities Employee Discount at Bloomingdale's & Macy's Stores About: Bloomingdale's makes fashion personal and fun, aspirational yet approachable. Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. We will always strive to make Bloomingdale's like no other store in the world. Everyone plays a critical role to bring our mission to life. Regardless of position, we believe all colleagues have a voice and access to share their thoughts with every level of leadership. Our colleagues are passionate, driven, entrepreneurial and collaborative. We welcome and embrace diversity of background, thought and opinion while having a lot of fun along the way. Job Overview: A Bloomingdale's Server is an essential part of the customer experience and help to deliver our mission of being like no other store in the world. Whether a customer is grabbing our world famous frozen yogurt or meeting a friend for a sit down meal, we rely on our restaurant team to deliver an exciting experience through stellar service, knowledge of menu selections and awareness of store happenings. At Bloomingdale's, our restaurants offer style in the form of creative culinary dishes and a wait staff that ensures your dining experience is like no other. Essential Functions: Provide excellent service to ensure customer satisfaction Present menu and provide detailed information when asked (e.g. about portions, ingredients or food allergies) Understand typical “Coursing” as well as the it's link to upselling Take accurate food and drinks orders, using ordering system Ability to work in a fast-paced environment, handle multiple priorities and learn new procedure Qualifications and Competencies: High School Diploma or equivalent required Effectively communicate and present information in one-on-one and small group situations to customers Ability to read and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedural manuals Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays Physical Requirements: Position requires prolonged periods of standing/walking around store or department May involve reaching, crouching, kneeling and stooping Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions Frequently lift/move up to 25lbs FOODS00
    $29k-34k yearly est. Auto-Apply 60d+ ago
  • Midnight Truck Unloading Teammember

    Michaels Stores 4.3company rating

    Hawthorne, CA job

    Store - LA-HAWTHORNE, CA Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience. Complete truck unloading and merchandise duties throughout the store including maintaining store recovery standards to deliver our Brand Promises. * Help customers shop, locate products, and provide them with solutions * Provide a fast and friendly checkout experience; execute cash handling to standards * Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments * Educate customers on the Voice of Customer (VOC) survey * Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS) * Participate in the truck unload, stocking, and planogram (POGs) processes * Responsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock store * Perform Store In Stock Optimization (SISO) and AD set duties as assigned * Support shrink and safety programs * Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards * Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization's vision and values; project a positive image and serve as a role model for other Team Members * Cross trained in Custom Framing selling and production Other duties as assigned Preferred Knowledge/Skills/Abilities Preferred Type of experience the job requires * Retail and/or customer service experience preferred Physical Requirements Work Environment * Ability to remain standing for long periods of time * Ability to move throughout the store * Regular bending, lifting, carrying, reaching, and stretching * Lifting heavy boxes and accessing high shelves by ladder or similar equipment * If you need help performing these essential functions of your job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available. * Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. Michaels requires all team members in this role to be at least sixteen (16) years or older. Total Base Pay Range for this Position: $17.25 - $20.30 At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit ***************** At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com. Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together. Applicants and Employees in Unincorporated Los Angeles County: Michaels reasonably believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: engage with customers, including minors, including unsupervised minors, and other Team members, especially in high stress situations; accessing company information, assets, property, and products, including cash, checks, and credit card information; and appropriately handling such information, including confidential and personal information of customers and Team Members. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL). EEOC Know Your Rights Poster in English EEOC Know Your Rights Poster in Spanish EEOC Poster Optimized for Screen Readers Federal FMLA Poster Federal EPPAC Poster
    $17.3-20.3 hourly Auto-Apply 3d ago
  • Cleaning (maintenance)

    The TJX Companies, Inc. 4.5company rating

    The TJX Companies, Inc. job in Torrance, CA

    Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer. Job Description: Opportunity: Grow Your Career Responsible for maintaining a clean and organized store environment with a focus on floor care. Responsibilities include the operation of the scrubber and buffer, dust mopping, damp mopping, sweeping, vacuuming, dusting, and spot cleaning glass and windows. Adheres to all operational, merchandise, and loss prevention standards. Cross-trained to work in multiple areas of the store in order to support the needs of the business. * Role models established customer experience practices with internal and external customers * Supports and embodies a positive store culture through honesty, integrity, and respect * Maintains all floor care cleanliness standards including the maintenance and operation of the scrubber and buffer * Maintains all organizational, cleanliness, and recovery standards for the entire store, e.g. Sales Floor, Single Queue, Associate Lounge, Backroom and Restrooms * Adheres to all company policies concerning Health and Safety (includes the refilling of all essential items in the Lounge, Restrooms and Front End) * Cross-trained in other areas of the store (Backroom, Front End, Sales Floor, etc.) * Supports and responds to all Front End coverage needs * Adheres and upholds merchandising philosophy and signage standards * Initiates and participates in store recovery as needed throughout the day * Adheres to all operational and loss prevention controls in accordance with company guidelines and policies including shrink reduction * Communicates accurately and effectively with management and Associates * Adheres to all labor laws, policies, and procedures, including Associate meal and break period policies * Participates in safety awareness maintains a safe environment * Other duties as assigned Who We're Looking For: You. * Excellent customer service skills * Able to work a flexible schedule to support business needs * Strong organizational skills with attention to detail * Physical stamina to perform cleaning tasks and run floor buffer and scrubber * Capable of multi-tasking * Able to respond appropriately to changes in direction or unexpected situations * Strong communication skills: verbal and written. Listens and responds appropriately * Capable of lifting heavy objects with or without reasonable accommodation * Standout colleague, working effectively with peers and supervisors * Retail customer experience preferred Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information. In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Applicants with arrest or conviction records will be considered for employment. Address: 19800 Hawthorne Blvd. Suite 100 Location: USA Marshalls Store 0114 Torrance CA This position has a starting pay range of $16.50 to $17.00 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
    $16.5-17 hourly 10d ago
  • District Manager - Todd Snyder

    American Eagle Outfitters 4.4company rating

    Los Angeles, CA job

    The role of the District Manager is to drive the company's key performance indicators by delivering an exceptional customer store experience through the Store Managers that they supervise. STATUS: Full Time, Exempt REPORTS TO: VP of Stores SUPERVISES: Store Leadership Teams RESPONSIBILITIES: Leadership Motivate team through a compelling vision and direction to encompass Todd Snyder's Core values Form partnerships with upward management and key business partners Act as a leader amongst peers in the field and with Home Office Lead consistent store visit evaluations and provide proactive feedback Communicate clear expectations and hold the store teams accountable to achieving all brand, performance and behavior standards Conduct productive conference calls & team meetings Proactively seek personal learning and development opportunities Learn, follow, and ensure all teams properly utilize all company SOP People Development Recruit, hire, develop and retain top management talent for the region, to include filling all open positions in a timely manner Develop an effective succession plan that lead to internal promotions Train store leadership and create development plans Help teams elevate the customer experience through effective assessment of selling associates and clientele outreach Recommend and approve all salaries and wage changes in conjunction with conducting and approving performance appraisals for management Recognize performance issues in a timely manner and partner with Regional Director and Human Resources to develop action plans for resolution Visual Merchandising Ensure that all visual directives are executed seamlessly and within scheduled time frame and allotted payroll budget Maintain extensive knowledge of product assortment and key items Communicate current trends and competitor strategies in the market Ensure stores are properly assorted in partnership with Regional Director and Allocation Analyze, identify and capitalize upon opportunities for increasing revenue and profitability Drive for Results Drive brand loyalty through demonstrating sales leadership, coaching and connecting with the customer experience Establish and lead the execution of district business strategies to drive store Key Performance Indicator (KPI) results that maximize performance and achievement of sales plan and goals Control all aspects of the annual budget process, to include sales, controllable expenses, payroll and annual shrink results Communicate business needs for the district and company that play an active role in driving results Plan and execute effective, productive store visits reviewing KPI performance, Personnel, Visual Merchandising, Operations and key‐business initiatives Hold Store Managers accountable for execution of all operational responsibilities and instill a high standard for compliance QUALIFICATIONS: Bachelor's Degree in Business Administration, Supply Chain/Logistics, Finance, or related field preferred 6+ years of progressively more responsible retail experience, including at least 3+ years of Store Management experience 3+ years of multi-store supervision experience strongly preferred Overnight and daily travel is required High degree of proficiency Google suite, Gmail & Internet applications Strong analytical, prioritizing, interpersonal, problem‐solving, presentation, budgeting, project management (from conception to completion), & planning skills Strong verbal and written communication skills Demonstrated collaborative skills and ability to work well within a team Ability to work with and influence peers and senior management Ability to work in a fast‐paced and deadline‐oriented environment Self‐motivated with critical attention to detail, deadlines and reporting Must be able to perform all essential job functions identified in the “District Manager essential job functions”
    $116k-165k yearly est. Auto-Apply 30d ago
  • D/C IT Sup

    The TJX Companies, Inc. 4.5company rating

    The TJX Companies, Inc. job in Compton, CA

    Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer. Job Description: Job Summary Oversees and manages all systems-related activities for multiple sites within the Compton campus. Responsible for computer operations, Data Center equipment, system upgrades, enhancements, and ongoing maintenance. Supervises the Systems team involved in daily systems management. Manages equipment inventory and coordinates software and hardware installations. Major Areas of Responsibility * Systems Support: Oversees all systems support activities, including but not limited to SCAN Warehouse Management System, Sortation Systems, Voice Systems, and Labor Management Systems. Ensures timely reporting, escalation, and resolution of all system-related issues. Coordinates implementation of system changes, new software, and fixes. Communicates recommendations and changes to DC Management. * Hardware & Network Maintenance: Manages maintenance of all hardware within the Distribution Center, including tracking, reporting, and resolving network and equipment issues. Monitors ongoing maintenance and inventory of all system-related equipment. Works with software and equipment vendors as needed. Coordinates DC systems activities related to software and hardware installations and basic network setup. * Projects & Training: Participates in system-related projects coordinated by the Home Office. Oversees system and technical training for all DC systems. Recommends system changes to support DC operations. * Special Projects: Participates in special projects as assigned. * Team Leadership: Supervises Network Coordinators, leveraging coaching tools and resources to develop team knowledge, talent, and maintain high levels of customer service. Required Skills * Knowledge of M365 and Outlook * Excellent verbal and written communication skills * Ability to manage multiple projects, prioritize tasks, and meet deadlines. * Ability to communicate changes effectively to management, peers, and subordinates * Proficiency in creating and maintaining technical documentation and SOPs. * Knowledge of SCAN WMS preferred * 3-5 years supervisory experience * Strong knowledge of core IT skills (Core fundamentals, productivity, communication, troubleshooting theory) * Ability to mentor, coach, and develop team members to enhance technical and soft skills. * Strong problem-solving and root-cause analysis skills * Experience working with third-party vendors for hardware, software, and service support. * Ability to work flexible hours, including nights and weekends * CompTIA A+ certification preferred but not required Experience * 4-6 years of management experience in a systems-related environment, preferably within a Distribution Network Benefits include Associate discount; 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long-term disability; paid holidays/vacation /sick/bereavement/parental leave; EAP; incentive programs; auto/home insurance discounts; scholarship program; adoption/surrogacy assistance; smoking cessation; child care/cell phone discounts; pet/legal insurance; credit union; referral bonuses. All benefits are subject to applicable plan or program terms (including eligibility terms) and may change from time to time. Contact your TJX representative for more information. In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Address: 660 W. Artesia Blvd Location: USA Marshalls 3PL (West) 660 Compton Campus This position has a starting salary range of $66,100.00 to $87,600.00 per year. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
    $66.1k-87.6k yearly 17d ago
  • Operations Supervisor

    The TJX Companies, Inc. 4.5company rating

    The TJX Companies, Inc. job in Los Angeles, CA

    TJX Companies At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer. Job Description: The Opportunity: Contribute to The Growth of Your Career As a Operations Supervisor you will be required to use a mix of supply chain knowledge, transportation management system (TMS) experience and effective communication to support daily planning operations, implement continuous improvement initiatives and lead large scale logistics projects to drive profitable sales, reduce transportation spend and improve levels of service to the stores. You will support TJX logistical strategies and deliver merchandise to stores in a cost-efficient manner while meeting or exceeding service standards. From ensuring on time delivery of goods to our stores, to supporting logistics strategies to support our strong growth, you are critical in enabling the treasure hunt experience our customers love! In this role you will be responsible for developing and monitoring key performance indicators (KPI's) for the transportation team and leveraging these reports to identify improvement initiatives. You will also be expected to lead the team through the process of prioritizing, designing, and implementing creative solutions. In addition, you will be responsible for partnering with internal and external teams to build strong working relationships that yield tangible results. You will also be expected to coach and develop transportation coordinators on your team, stewarding the timely and effective planning of outbound store deliveries that your location is responsible for. The Responsibilities You Will Have in This Role: * Consistently deliver on key performance indicators around service consistency, quality, capacity, and cost. * Support execution of store delivery operations, ensuring accurate shipping schedules, and load planning, with a focus on transportation optimization, dedicated fleet, and peak season capacity strategies. * Facilitate cross-dock operations, ensuring efficient throughput and timely distribution to final destinations. * Manage carrier performance, recognizing and celebrating wins, and coaching and holding accountable when performance does not meet expectations. * Plan and communicate the truck capacity requirements and ensure an adequate supply of equipment. * Implement all aspects of our Q4 strategy to ensure a successful peak season and year-end inventory execution. * Lead through example by following best practices and applying the TJX leadership competencies. * Support and auditing Yard provider performance, scheduling, and usage as well as in supporting the building with all inbound and outbound transportation responsibilities. * Interact with Field Leadership, Store Operations, Loss Prevention, 3PL Team and Carrier Providers to ensure overall execution of service/standards maximizes TJX profitability. * Identify and champion process improvement programs. * Responsible for the development, maintenance and adherence of SOPs and account structures. * Lead logistics coordinators in executing daily logistics tasks around scheduling, reporting and auditing detention and bobtails and carrier communication. * Manages, coaches, and mentors' direct reports and develops them for future growth within the function and organization. * Establishes goals and objectives and holds team accountable for performance. * Act as first point of escalation for issues that need to be addressed/resolved. * Conduct audits and reports on results. * Perform other logistics-related duties as assigned, contributing to overall supply chain world class. Who We Are Looking For: You. * A minimum of 2- 4 years' experience in Logistics or Supply Chain * Bachelor's degree in business administration, Supply Chain, or related field OR related work experience * Experience leading and managing teams * Operational and Financial Acumen * Excellent customer service skills * Ability to work cross functionally to deliver results * Knowledge of motor carrier industry * Understanding of distribution center operations * Ability to work extended hours and weekends as needed. * Effective communication and interpersonal skills, Strong analytical skills, strategic thinking and problem-solving mindset * Proficient in Microsoft Office (Outlook, Word, Excel, PowerPoint) * Working knowledge of transportation management systems and software Benefits include Associate discount; 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long-term disability; paid holidays/vacation /sick/bereavement/parental leave; EAP; incentive programs for management; auto/home insurance discounts; tuition reimbursement; scholarship program; adoption/surrogacy assistance; smoking cessation; child care/cell phone discounts; pet/legal insurance; credit union; referral bonuses. All benefits are subject to applicable plan or program terms (including eligibility terms) and may change from time to time. Contact your TJX representative for more information. In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Address: 300 Value Way Location: USA Home Office Marlborough MA 300 Value Way This position has a starting salary range of $61,000.00 to $79,700.00 per year. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
    $61k-79.7k yearly 40d ago
  • Retail Loss Prevention Lead

    Dick's Sporting Goods 4.3company rating

    Glendale, CA job

    At DICK'S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve. If you are ready to make a difference as part of the world's greatest sports team, apply to join our team today! OVERVIEW: ROLE RESPONSIBILITIES: The Loss Prevention Lead serves primarily to mitigate and reduce losses through the deterrence of external theft and the execution of key operational programs. The LP Lead will model customer engagement behaviors to detect and deter shoplifters and provide service to all customers. LP Lead will also act in compliance with the Company policy “Engaging Law Enforcement” when all attempts at service do not deter theft. Assists in monitoring store compliance with policies related to safety, operational controls and Merchandise Expose Standards (MES) execution. LP Lead may also assist in external/internal investigations, as well as promoting store awareness around addressing theft and operational controls. Internal and External Theft Deterrence and Awareness Monitors customer and teammate traffic in the store for potential theft activity while following Company standards of dress code, addressing concerning behaviors typically attributed to shoplifting activity or internal theft. Completes detailed and accurate incident reports in LPMS for all recoveries, shoplifting events, and grab & go activity. Follows-up with local authorities for after the fact external case resolution and prosecution. Create an inclusive in store environment where everyone (teammates and customers) feels welcome, safe, and is treated with respect. Requires 100% ability to walk sales floor, stockrooms and office areas during duration of shift. Ability to deescalate incidents involving confrontation by Athletes exhibiting concerning behavior. Management of Loss Prevention Programs Support, promote and actively demonstrate company values related to customer engagement. Provide ad hoc support for the general needs of the business as necessary. Participates in Shrink Coach meetings, new hire orientation and conduct frequent training sessions with store teammates. May assist store Shrink Coach with execution of Shrink Business Plan on a limited basis. Conducts MES sweeps, fitting room checks and safety standards when athlete traffic is slow. Adhere to established policies and procedures related to safety, loss prevention and standard operating procedures. Maintains confidentiality of all Company information. TEAMMATE TRAITS: Our Leadership Competencies set the bar of what great people leaders look like. They define the behaviors of leaders that can drive the business and build great talent. Here are the competencies we expect from our Store leaders: Ensures Accountability Customer-Focus Collaborative Instills Trust Decision-Quality/Decision-Making Abilities Action-Oriented Engagement Driver Talent Developer Effective Team Building Skills Plans & Aligns QUALIFICATIONS: 1- 3 years of prior LP or educational experience in Loss Prevention preferred VIRTUAL REQUIREMENTS: At DICK'S, we thrive on innovation and authenticity. That said, to protect the integrity and security of our hiring process, we ask that candidates do not use AI tools (like ChatGPT or others) during interviews or assessments. To ensure a smooth and secure experience, please note the following: Cameras must be on during all virtual interviews. AI tools are not permitted to be used by the candidate during any part of the interview process. Offers are contingent upon a satisfactory background check which may include ID verification. If you have any questions or need accommodations, we're here to help. Thanks for helping us keep the process fair and secure for everyone! Targeted Pay Range: $18.50 - $28.25. Starting rate of pay may vary based on factors including, but not limited to, location, experience and position offered. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.DICK'S Sporting Goods complies with all state paid leave requirements. We also offer a generous suite of benefits. To learn more, visit *********************************
    $18.5-28.3 hourly Auto-Apply 29d ago
  • Salon Esthetician - Stonewood S/C

    Jc Penney 4.3company rating

    Downey, CA job

    At JCPenney Salon, we strive to unlock the potential of America's top salon professionals, creating an unparalleled experience for our clients today, tomorrow and for life. Each and every day, we exude passion, integrity, teamwork, leadership, pride and respect! Come be a part of a team that is changing the face of the salon industry. We are looking for professionals who want to join us as a force of change-individuals who will strive to know their clients and their expectations better than ever before, and are driven to respond in a timely fashion by listening and interacting. The Esthetician is a licensed beauty professional that consults with clients to assess beauty needs and provide appropriate skin care and hair removal services. What We Look For . Engages with clients - You are all about the relationship. You know that building trust and comfort with your clients is what leads to providing a great service. You listen and educate your clients on the right services or products that enhance the way they feel about the way they look. . Provides skin care treatments - You are a skin care expert! You are a pro at providing facials, extractions, cleansings, and other non-invasive skin treatments. Making clients look great and feel great through your efforts is your passion. . Provides hair removal services - Unwanted hairs? No problem! You know just what to do to address trouble areas and keep everything under control. You make your clients feel confident and secure by providing these top-notch services. . Participates in operations - You take pride in your work, keeping your assigned area clean and upholding the standards of sanitation and sterilization as directed by law and company policies and procedures. You keep a well-stocked and maintained treatment room that would impress any beauty professional. . Builds Your Business - You are always on the lookout for new clients in the salon! You partner with the salon designers to identify clients that may benefit from your special services. Qualifications . Results: Solve problems and make smart decisions that drive sales, profit or customer service; execute your work efficiently and effectively; inspire strong performance in yourself and others . Ownership: Provide great customer service; cooperate and build positive, inclusive and respectful relationships; take accountability for your actions and outcomes . Intensity: Proactively find ways to improve the customer experience; show the confidence and courage to do what's right; take action with energy and urgency Start your future at ******************* In addition to a competitive wage, this position offers commission pay designed to reward you for your personal achievement and contribution to our success. What you get: If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation. *For paid vacation days, as well as eligibility requirements for other benefits, please visit ****************************** About JCPenney: JCPenney is the shopping destination for diverse, working American families. With inclusivity at its core, the Company's product assortment meets customers' everyday needs and helps them commemorate every special occasion with style, quality, and value. JCPenney offers a broad portfolio of fashion, apparel, home, beauty, and jewelry from national and private brands and provides personal services including salon, portrait and optical. The Company and its 50,000 associates worldwide serve customers where, when, and how they want to shop - from jcp.com to more than 650 stores in the U.S. and Puerto Rico. In 2022, JCPenney celebrates 120 years as an iconic American brand by continuing its legacy of connecting with customers through shopping and community engagement. Please visit JCPenney's Newsroom to learn more and follow JCPenney on Facebook, Instagram, Twitter, and LinkedIn. Pay Range USD $16.90/Hr -USD $16.90/Hr.
    $16.9 hourly 14d ago
  • Retail Fulfillment Associate, Ventura Pacific View - Flex

    Macy's, Inc. 4.5company rating

    Oxnard, CA job

    Be part of an amazing story Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work. Job Overview As a Fulfillment Colleague, you will play a key role in creating a seamless and personalized shopping experience for our omni-channel customers. This role combines sales floor engagement with back-of-house fulfillment responsibilities - selecting merchandise, packing and shipping online orders with care, and assisting with in-store and curbside pickup. You'll greet customers with genuine hospitality, resolve issues with professionalism, and ensure each interaction is smooth and positive. Your attention to detail, teamwork, and commitment to operational excellence will help drive sales, strengthen customer loyalty, and support overall store success. This role goes far beyond just being a behind-the-scenes support colleague. Here, the customer is at the heart of everything we do - every day, all day. If you're passionate about selling, reaching goals, working as a team, and creating amazing experiences through genuine hospitality, this could be the perfect fit for you! How our Fulfillment and Receiving Colleagues spend their day… * Our colleagues begin each day energized and ready to make an impact. They wear their name badge with pride and greet teammates with a warm hello. Before getting started, they review their goals, learn about new products and promotions, and prepare the store for success. Whether receiving merchandise, tagging items, or organizing the stockroom, they bring energy and focus to every task to set the day up for smooth operations and strong results. * On the floor, they focus on the customer - from greeting customers warmly to actively listening and resolving issues, colleagues build trust through personal, helpful interactions - on the floor, during curbside pickups, or through timely and accurate order fulfillment. * Throughout the day, they maintain a shoppable space by recovering the floor and fitting rooms, updating signs and pricing, restocking merchandise, and supporting any needed merchandise moves. * They always Finish Strong - sharing our Loyalty program benefits, making sure customers have all they need, and ending with a sincere thank-you, often walking the package around and using the customer's name. Behind the scenes, they wrap up their day by organizing the stockroom, completing orders, and setting the team up for the next day's success. * We believe service starts with each other - supporting one another with honesty, care, and collaboration so we can better serve our customers and communities. * And we know that excellence is a journey - we strive to improve every day, take pride in our work, achieve sales goals and learn from each other to deliver individual and store results. Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. All schedules contain weekend shifts as part of the requirements. Hours are dependent on business needs and colleague availability. Information regarding hours per week needed for benefit eligibility purposes can be found here. Who You Are * Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality * Must be able to: * Understand and communicate effectively with customers, co-workers, and supervisors * Read and understand employment policies and safety rules/procedures in English * Be comfortable communicating and collaborating with customers and colleagues * Meeting daily sales goal challenges * Responsible for acquiring new customers by opening credit accounts and sharing loyalty benefits * Enjoy meeting people, learning about them, and sharing information * Resourceful and eager to start a new venture and can adapt to changing priorities; you can work on your own but are great with team dynamics Essential Physical Requirements You Will Perform * This position requires talking, lifting, constant moving, standing, and reaching with arms and hands. * Standing for at least two consecutive hours, lifting at least 30lbs., stooping, kneeling, crouching, and climbing ladders, reaching, including above eye level. * Requires close vision, color vision, depth perception, and focus adjustment. * Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions. What We Can Offer You Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities. Some additional benefits we offer include: * Merchandise discounts * Performance-based incentives * Annual merit review * Employee Assistance Program with mental health counseling and legal/financial advice Access the full menu of benefits offerings here. About Us This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives. Join us and help write the next chapter in our story - Apply Today! This is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment. STORES00
    $30k-36k yearly est. Auto-Apply 8d ago
  • Retail Key Carrier Coordinator

    The TJX Companies, Inc. 4.5company rating

    The TJX Companies, Inc. job in Oxnard, CA

    HomeGoods At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer. Job Description: Opportunity: Grow Your Career The Key Carrier role is an elevated extension of the Coordinator role. Key Carriers alternate their role based on store needs, predominantly performing the role of Coordinator and occasionally acting as Key Carrier, taking on a leadership role in maintaining all aspects of the store. Key Carriers must have open availability, including nights and weekends. Role models exceptional customer service. * Creates a positive internal and external customer experience * Promotes a culture of honesty and integrity; maintains confidentiality * Acts as Manager on Duty adhering to company policy and procedure * Ensures store team performs tasks and activities in accordance with store plan; prioritizes as needed * Addresses immediate customer service issues and provides appropriate coaching to Associates * Exercises discretion regarding customer service policies to satisfy customers * Maintains accurate Associate coverage in service areas for a positive customer experience * Ensures Associates adhere to all operational procedures * Ensures opening/closing procedures are executed according to company guidelines * Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates * Provides and accepts recognition and constructive feedback * Provides feedback, recognition and coaching to Associates * Partners with Management on Associate training needs to increase effectiveness * Ensures adherence to all labor laws, policies, and procedures * Promotes credit and loyalty programs * Supports and participates in shrink reduction goals and programs * Promotes safety awareness and maintains a safe environment * Other duties as assigned Who We're Looking For: You. * Able to work a flexible schedule, including nights and weekends * Team player, working effectively with peers and supervisors * Able to respond appropriately to changes in direction or unexpected situations * Knowledge of company standard software, systems, and procedures * Knowledge of merchandise flow in stores * Proven problem solving skills * Able to effectively coach, delegate, and follow-up on multiple people/tasks * Able to act quickly under challenging circumstances * Capable of multi-tasking * Superior communication and organizational skills with attention to detail * 1 year retail, 6 months leadership experience Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information. In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Applicants with arrest or conviction records will be considered for employment. Address: 4040 E Main St Location: USA HomeGoods Store 1198 Ventura CA This position has a starting pay range of $18.90 to $19.40 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
    $18.9-19.4 hourly 5d ago
  • Todd Snyder - Sales

    American Eagle Outfitters 4.4company rating

    Los Angeles, CA job

    The Sales Associate is responsible for generating sales by providing the customer with an exceptional shopping experience. The Sales Associate maximizes sales by delivering efficient, friendly and knowledgeable service and ensuring the store is neat, clean and well-presented at all times. The Sales Associate is expected to role model AEO values and AEO Customer First behaviors in all actions and interactions in order to create a positive Customer First experience. POSITION TITLE: Sales - Todd Snyder REPORTS TO: Store Management Team SUPERVISES: N/A RESPONSIBILITIES: Consistently demonstrate the AEO Customer First selling standards in order to deliver a positive customer experience and achieve daily sales goals. Drive AE brand loyalty through being knowledgeable about all AEO loyalty programs and consistently informing customers of each program. Leverage company tools and technology to confidently provide the customer with product knowledge which will enhance customer engagement and maximize sales. Consistently provide support to fellow employees through sharing of knowledge, helping to complete tasks and/or assisting in customer interactions. Outfit the customer by suggesting key looks and incorporating latest trends and current promotions based on the customer's individual style. Promote awareness and growth of the AEO and aerie brands by introducing customers to additional brand channels. Perform register sales transactions quickly and accurately in accordance with established cash control procedures and customer service guidelines. Ensure return merchandise is restocked to the correct product location on the sales floor; all damaged and defective merchandise is properly labeled and placed in appropriate area at the end of each shift. Maintain company brand standards of neat, clean and organized sales floor, cash wrap, fitting room and stockroom to ensure the store environment is safe and presentable for employees and customers. Execute efficient and effective handling of all merchandise from shipment processing, floorsets, markdown optimization and replenishment systems while maintaining backroom Standard Operating Procedures (SOP). Proactively resolve customer concerns in a manner consistent with company policy, and with customer satisfaction in mind; partner with store leadership team on elevated customer issues. Understand and adhere to all company policy and procedures. QUALIFICATIONS: Previous retail experience preferred. Strong verbal and written communication skills specifically with customers, sales leadership team and associates. Demonstrated collaborative skills and ability to work well within a team. Ability to receive feedback and take action when appropriate. Able to stand and move about for extended periods of time with only short rest breaks; reach, bend, stoop, etc. to handle products. Available to work a flexible schedule to include evenings, weekends and holidays. Ability to handle multiple tasks while working in a fast‐paced and deadline‐oriented environment. Ability to perform all Essential Job Functions. Proficient with technology.
    $38k-60k yearly est. Auto-Apply 24d ago
  • cleaning associate

    The TJX Companies, Inc. 4.5company rating

    The TJX Companies, Inc. job in Cerritos, CA

    TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer. Job Description: Opportunity: Grow Your Career Responsible for maintaining a clean and organized store environment with a focus on floor care. Responsibilities include the operation of the scrubber and buffer, dust mopping, damp mopping, sweeping, vacuuming, dusting, and spot cleaning glass and windows. Adheres to all operational, merchandise, and loss prevention standards. Cross-trained to work in multiple areas of the store in order to support the needs of the business. * Role models established customer experience practices with internal and external customers * Supports and embodies a positive store culture through honesty, integrity, and respect * Maintains all floor care cleanliness standards including the maintenance and operation of the scrubber and buffer * Maintains all organizational, cleanliness, and recovery standards for the entire store, e.g. Sales Floor, Single Queue, Associate Lounge, Backroom and Restrooms * Adheres to all company policies concerning Health and Safety (includes the refilling of all essential items in the Lounge, Restrooms and Front End) * Cross-trained in other areas of the store (Backroom, Front End, Sales Floor, etc.) * Supports and responds to all Front End coverage needs * Adheres and upholds merchandising philosophy and signage standards * Initiates and participates in store recovery as needed throughout the day * Adheres to all operational and loss prevention controls in accordance with company guidelines and policies including shrink reduction * Communicates accurately and effectively with management and Associates * Adheres to all labor laws, policies, and procedures, including Associate meal and break period policies * Participates in safety awareness maintains a safe environment * Other duties as assigned Who We're Looking For: You. * Excellent customer service skills * Able to work a flexible schedule to support business needs * Strong organizational skills with attention to detail * Physical stamina to perform cleaning tasks and run floor buffer and scrubber * Capable of multi-tasking * Able to respond appropriately to changes in direction or unexpected situations * Strong communication skills: verbal and written. Listens and responds appropriately * Capable of lifting heavy objects with or without reasonable accommodation * Standout colleague, working effectively with peers and supervisors * Retail customer experience preferred Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information. In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Applicants with arrest or conviction records will be considered for employment. Address: 11151 183rd St Location: USA TJ Maxx Store 0425 Cerritos CA This position has a starting pay range of $16.50 to $17.00 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
    $16.5-17 hourly 60d+ ago
  • Loss Prevention Intern (Stores) | Pasadena, CA

    The TJX Companies, Inc. 4.5company rating

    The TJX Companies, Inc. job in Pasadena, CA

    Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer. Job Description: What you'll discover during a Summer Internship at TJX: * Opportunity to make an impact and contribute to a specific team * Volunteer, executive-led speaker series, and networking events * Challenging, collaborative, team-based environment * Inclusive culture where all Associates feel welcome, valued, and engaged * Career growth opportunities - with successful completion of this experience, you may be presented a future offer to return to TJX! What you'll do: Being a Fortune 100 company and the leading off-price retailer of apparel and home fashions in the U.S. and worldwide, the TJX Companies Inc. relies on our Loss Prevention teams to protect our Company assets to fuel our growing multi-billion-dollar businesses. Our Loss Prevention Department collaborates and provides support to all aspects of our business. While each chain maintains an individual brand, we have implemented a One TJX approach in our U.S. Divisions to positively impact and reduce shrink. As a Loss Prevention Intern, you will learn, contribute, and grow in a fast-paced, dynamic organization. You will have the opportunity to take a broad approach to leading, allowing you to make substantial impact on our store operations - and our bottom line. During this internship, you will learn about retail operations from the inside out and get a thorough understanding of why Loss Prevention is critical to every area of our business. Loss Prevention is about safety, leading teams to resolve theft and fraud, managing change, and using critical thinking to maximize our profits. Through this internship, you'll have the opportunity to: * Gain an introduction to retail Loss Prevention * Learn how Loss Prevention maximizes innovative technology to protect Associates and assets * Participate in the management of critical projects * Learn from and collaborate with Loss Prevention leaders * Learn how retail operations and distribution centers operate * Deliver a final presentation to the executive leadership team members Join our Loss Prevention teams and receive robust training and leadership development through classroom learning, on-the-job training, and ongoing mentorship from your leadership team. You will gain exposure and experience in the following areas of Field Loss Prevention: / District Field Loss Prevention * Work within one of our districts which supports the operations of our retail stores. * Learn about our various field Loss Prevention positions, working alongside Loss Prevention Associates/Managers. * Participate in protecting the stores' merchandise and assets from internal and external theft through on-the-job experience. * Identify and resolve shrink (loss) exposures and opportunities through effective partnerships and analyzing data. * Attend Operations and Loss Prevention store market visits. * Experience how each area of field Loss Prevention leverages partnerships and networking to achieve goals. * Learn how field Loss Prevention Managers effectively coach, train, and develop members of their team. / Centralized Internal Investigations (CII) * Learn how our CII team supports TJX by initiating, conducting, and resolving internal investigations using investigative techniques, tactics, and data analytics. * Participate in aspects of open internal investigations. * Experience how each area of field Loss Prevention leverages internal and external partnerships, including federal, state, and local law enforcement to achieve goals. / National Task Force (NTF) * Learn how our NTF team utilizes advanced technology, business intelligence, and techniques/tactics to resolve complex external theft and fraud investigations impacting TJX brands. * Participate in aspects of open external theft cases. * Experiences how the NTF works with store Loss Prevention, local law enforcement, and federal agencies to support their goals and objectives. Who we are looking for: Ideal candidates will be strong, curious leaders with a keen eye for team leadership and process optimization. At TJX, you will grow your leadership skills and off-price retail knowledge to put them to use as part of a collaborative team working towards implementing, delivering, and achieving business goals and objectives. We are looking for natural leaders who never stop looking for efficiencies, improvements, and new ways to motivate a team. Key Qualifications: * Rising Juniors and Seniors currently enrolled in a 4-year degree program * Business Management, Business Intelligence, Communications, Criminal Justice or related major (other majors may be considered) * Genuine interest in a long-term Loss Prevention career at TJX * Options to relocate and work a flexible work schedule depending on business needs Additional qualifications include: * Proficient in Microsoft Office (PowerPoint, Word, Office Suite) * Strong analytical thinking and sophisticated problem-solving skills * Excellent communicators who work well in teams * Confidence and flexibility to thrive in a fast-paced and sometimes ambiguous environment * An entrepreneurial drive, work ethic, and business acumen * Ability to have direct, candid, and productive conversations around performance What to expect from our interview process: * Virtual one-way interview (HireVue) * Virtual behavioral interviews * Offer to join TJX and Welcome to the TJX Family! With our Loss Prevention internship experience supporting multiple stores within a district, reliable transportation is required. A variable work schedule is part of the role and based on the needs of the business. This position has a starting pay range of $23.50 to $25.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience. In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Address: 3855 E. Foothill Blvd. Location: USA Marshalls Store 0208 Pasadena CA
    $23.5-25.5 hourly 60d+ ago
  • AE - Selling Team Leader (Assistant Manager)

    American Eagle Outfitters 4.4company rating

    Los Angeles, CA job

    YOUR ROLE As the full-time Selling Team Leader, you are the Store Team Leader's "go-to" in developing and implementing the business strategy and leading the daily operations of the store. Your passion lies in training and coaching your team into high-performing sellers who consistently provide an unforgettable guest experience. Through your leadership, your team always nails their sales goals, rocks merchandising brand standards and delivers operational excellence! Most importantly, you represent our company values and bring your REAL self to work every day. YOUR RESPONSIBILITIES You have a passion for driving sales: As a key LOD (Leader on Duty), you're an expert at driving sales by maximizing Fitting Room and Salesfloor productivity and building guest loyalty through a best-in-class guest experience. You contribute to the overall financial success of the store by analyzing reporting and daily trends to make strategic business decisions. You're the Store Team Leader's right hand in developing short and long-term business plans to drive key KPIs. You're a people leader: You're all about motivating and inspiring your team through AEO's core values. You're a role-model leader and you always hold your team accountable to rocking AEO's customer service standards, especially on the Salesfloor and in the Fitting Room. You've got an eye for talent and a love of training: You make it a top priority to recruit and hire strong talent to ensure the store is always staffed to meet business needs. You take pride in training and developing your team to ensure they continue to provide outstanding service to the best of their abilities. You know that teamwork makes the dream work: You know that building a great team requires you to consistently provide ongoing performance feedback through real-time coaching. You make team touch bases, development plans, and performance reviews a priority and you drive associate engagement by celebrating your team's outstanding performance - #winning! You're an operational innovator : You're a natural at executing and innovating daily operational procedures, you support the team in maintaining visual standards throughout every zone in the store, and most importantly, you ensure the Fitting Rooms are always guest-ready and rocking AEO Brand Standards. Integrity is your middle name: You ensure store safety standards are maintained, you're committed to Asset Protection standards, you always adhere to AEO's policies and procedures, and you do the right thing - always. YOU'D BE GREAT FOR THIS ROLE IF: You love AE and Aerie products! You've led teams in a retail management role previously - #practicemakesperfect! You can multi-task and have attention to detail; priority-setting and time management are your strong suits. You know how to lead and develop teams and have a general understanding of employment law. Business acumen? You've got it! You have flexible availability - you're available to work when the guest shops! OUR ASSOCIATES LOVE AEO BECAUSE: They work with REAL people - there's nothing like your #AEOFamily. They're given opportunities for development, the chance to learn new skills, and are offered great potential for career advancement. They receive 40% off product at both AE & Aerie year-round (plus additional seasonal discounts with new Floorsets!) They participate in store contests for the chance to win FREE merchandise and other exclusive prizes.
    $23k-32k yearly est. Auto-Apply 60d+ ago
  • Inventory Specialist

    Walgreens 4.4company rating

    Lancaster, CA job

    Responsible for executing, monitoring, and training inventory best practices and standard operating procedures for the entire store, including both front end and pharmacy. Supports pharmacy inventory management activities, including receiving, counting, ordering, and facilitating returns. Champions On-Shelf Availability and is responsible for receiving, counting, pricing, returns, and all in-store inventory processes. Validates and ensures accuracy of planograms. Responsible for reviewing and coordinating the proper use of reports and system applications, which have an impact on the accuracy of front end and pharmacy on-hand balances and pricing. Responsible for executing and maintaining front end and pharmacy asset protection techniques, and filing claims for warehouse and vendor overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods including prescription drugs. In designated stores, as required, opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling and cashier responsibilities, and ensuring the floor and stock room are ready for the business day. Customer Experience Engages customers by greeting them and offering assistance with products and services. In designated stores, when serving as the leader on duty, resolves customer issues and answers questions to ensure a positive customer experience. Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Operations Executes and coaches team members on warehouse and vendor inventory management processes including but not limited to creating, reviewing, and receiving orders. Scans in all deliveries while the vendor is still in the store, including common carrier deliveries. Focuses on One Box receiving. Takes the appropriate action marking delivery as received if the product was physically delivered, contacting vendor for past undelivered scheduled receipts, and opening tickets as needed to correct inaccurate orders. Under the supervision of the pharmacist-in-charge, verifies all pharmacy shipments are posted for products physically received at the store. Completes or verifies postings of all pharmacy warehouse orders, ABC prescription and OTC orders daily, secondary vendor orders, flu and dropship orders performing any necessary tote audits, and accurately reporting any shortages or damaged product. Completes On-Shelf Availability (OSA) end-to-end process including warehouse and direct store delivery (DSD) for planogrammed departments, executing disposals, call-ins, and vendor returns before expiration, completes scan outs/ scan outs returns on all subscribed departments including vendor/ DSD departments and pharmacy scan outs. Under the supervision of the pharmacist-in-charge,completes pharmacy inventory activities including but not limited to pharmacy recalls following Pharmacy Hazardous Waste Policy, vendor returns, non-controlled, and damaged salvage returns. Facilitates excess inventory returns or interstore pharmacy transfers where applicable for non-returnable ABC overstock. Verifies posting of all pharmacy/ prescription claims. Completes execution of all pricing activities including price changes, markdowns, and markdowns deletes. Responsible for basic department pricing, including daily price changes, accurate pricing with correct signage, and reliable and timely completion of any additional regulatory pricing tasks. Responsible for supporting front end and pharmacy ordering by ordering expense items. Monitors pharmacy manual orders to identify excess orders. Maintains consigned inventory and orders as required. Ensures all designated pull & quarantine item on-hands are updated and placed in the designated holding area. Maintains accurate inventory counts. Maintains the accuracy of on-hand quantities including but not limited to basic departments, stockroom, overstock locations. Under the supervision of the pharmacist-in-charge, maintains accurate inventory counts and accuracy of on-hand quantities in pharmacy and completes pharmacy smart counts. Ensures the store maintains inventory compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products). Assists in the maintenance of inventory records, including receiving and posting of all products (in the front-end)) received at the store in all inventory systems. Organizes files and retains all invoices/receipts/return authorizations necessary for all inventory activities. Helps to prepare for physical inventory and supports the physical inventory day activities, including but not limited to preparing sales floor, stockroom, and pharmacy for inventory and auditing the third party team on the day of inventory. Supports keeping all counters and shelves clean and well merchandised. Knowledgeable of all store systems and equipment. Assists and coaches store team on all package delivery activities, including scanning in and out of packages, completing all daily inventory functions and, package returns at Walgreens. Supports execution of Pickup Program. In designated stores, when serving as the leader on duty, responsible and accountable for registering all related sales on assigned point-of-sale system (POS), including records of scanning errors, price verifications, items not on file, price modifications, and voids. Completes product returns, order voids, customer refunds, cash drops to safe, and provides change as requested for point of sale. Complies with all company policies and procedures; maintains respectful relationships with coworkers. Completes any additional activities and other tasks as assigned. Training & Personal Development Attends company-based trainings for continuous development and completes all e-learning modules including safety training requirements. Obtains and maintains a valid pharmacy license/certification as required by the state. Communications Serves as a liaison between management and non-management team members by coaching and developing other capabilities with inventory systems. When serving as the leader on duty, communicates assigned tasks to team members and reports disciplinary issues and customer complaints to management. Six months of prior work experience with Walgreens (internal candidates) or one year of prior retail work experience (external candidates). Must be fluent in reading, writing, and speaking English (except in Puerto Rico). Must have a willingness to work a flexible schedule, including evening and weekend hours. “Achieving expectations” rating on last performance review and no written disciplinary actions in the previous 12 months (internal candidates only). Demonstrated attention to detail and ability to multi task and manage execution. Experience in identifying operational issues and recommending and implementing strategies to resolve problems. Prefer previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate. Prefer to have prior work experience with Walgreens, with an evaluation on file. We will consider employment of qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability/veterans. The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
    $30k-37k yearly est. 7d ago
  • Area Loss Prevention Manager (ALPM)

    Ross Stores, Inc. 4.3company rating

    Pasadena, CA job

    Our values start with our people, join a team that values you! Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience. As part of our team, you will experience: * Success. Our winning team pursues excellence while learning and evolving * Career growth. We develop industry leading talent because Ross grows when our people grow * Teamwork. We work together to solve the hard problems and find the right solution * Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community. Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams. GENERAL PURPOSE: The Area Loss Prevention Manager (ALPM) is responsible for protecting the assets of Ross Stores, Inc. while achieving shortage and safety goals for assigned stores/district(s)/area. This is done by managing, promoting, and directing all Loss Prevention initiatives and programs within the assigned group of stores and by developing and maintaining strong partnerships at the store, district, and zone levels. Through effective Operations and Human Resources partnerships, the ALPM implements company-driven shortage and safety solutions while providing regular direction and leadership to minimize operational shortage, mitigate theft and fraud, and maintain safe and secure environments for Ross associates and customers. At times, the ALPM will also work with other cross-functional groups to ensure integrated solutions positively impact shortage control and accident reduction initiatives. In partnership with Store Managers, ALPMs share supervisory responsibility for store-based Loss Prevention associates (Store Protection Specialists or SPS) and are involved in the ongoing hiring, training, development, and performance management of this team. Periodically, ALPMs may need to support the response to, recovery from, and future prevention of serious incidents within assigned market. The base salary range for this role is $73,500 - $110,400. The base salary range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the total compensation package for employees. Other rewards vary by position and location. ESSENTIAL FUNCTIONS: Minimizing Operational Shortage * Achieve shortage reduction goals for assigned stores/district(s)/area. * Understand and respond to shortage processes (i.e. CNS, MOS, Front-End Operations, MPT, etc.) and analytics. * Identify shortage risks through regular review of indicator reports; partner with stores to develop action plans to address/minimize operational shortage. * Ensure all Loss Prevention shortage audits are conducted consistently and objectively, with a focus on continuous improvement through partnership and training. * Coach, train, and influence store leadership and associates on best practice execution to minimize operational shortage. * Promote shortage awareness through store programs (i.e. Shortage Highway) and ensure current Loss Prevention Awareness Center is visible to associates. * Support assigned stores/district(s)/area during annual (and/or semi-annual) inventory process. * Strictly adhere to all budget guidelines established in stores/district(s)/area. Mitigating Theft & Fraud * Aggressively identify, investigate, and resolve all internal and external theft and fraud, striving to minimize the impact of loss to the company and address new types of theft and fraud. * Maximize utilization of all available merchandise protection tools and resources (including EAS, domes, alarm equipment, fitting room controls, shortage highway, etc.) to address loss in stores and throughout the company. * Ensure consistent execution of all deterrence resources/tools to proactively combat external loss. * Leverage exception and store reporting systems to identify theft activity (including cash shortage) in assigned stores. * Drive resolution and case closure on all internal and external investigations, including timely follow up on internal leads from the corporate Investigative Analyst team or the Alertline process and external intelligence from other retailers or law enforcement groups regarding current market theft trends. * Maintain appropriate confidentiality thorough internal investigations; partner with store/district leadership and Human Resources to address associate behavior and take corrective actions. * Drive an impactful and effective SPS program by participating in store efforts to hire, train, and develop SPS associates in assigned stores/district(s)/area. * Maintain accurate records and reports of all identified theft activity and related follow up; disseminate and communicate reporting as necessary. * Drive store-level awareness of theft and fraud techniques as well as prevention tools/resources to mitigate future impact and loss. * Share expertise on physical security and loss prevention systems through new store openings, remodels, and expansions. Maintaining a Safe & Secure Environment * Drive achievement of accident reduction goals for General Liability GL) and Workers Compensation (WC) for assigned stores/district(s)/area. * Conduct regular Loss Prevention safety audits for compliance of all accident and critical incident preventative standards and programs. * Promote a safety-first culture by conducting regular store audits, supporting the proper utilization of safety incentive awards, and joining in safety celebrations for accident-free months. * Participate regularly in store and district conference calls to bring greater awareness to safety initiatives and emergency/crisis response procedures. * Execute effective crisis management and incident response; coach and train store leadership and associates on accident investigation findings, areas of opportunity, and future prevention techniques. * Provide physical security expertise and ensure proper functionality of store-based security technologies including alarms, CCTVs, Intellex, etc. * Regularly evaluate building integrity and partner with store management to follow up on any equipment failure. * Developing Great Teams & Partnerships * Train store leadership and associates, as well as Operations and Human Resources partners, on current Loss Prevention initiatives and programs. * Assist store leadership in promoting awareness campaigns on shortage and safety control measures; regularly participate in key store meetings and recognition program activities. * Develop and maintain effective working relationships with corporate Loss Prevention partners and field-based peers; share current store/market trends and provide feedback on current or proposed initiatives. * Foster regular working partnerships with other internal organizations to drive integrated solutions for shortage control and accident reduction initiatives. * Drive a performance management culture by detecting opportunities for improvement in individual, team, and store performance; influence change in less-than-optimal behaviors before they become ingrained. * Participate in the recruitment and hiring of top talent for store-based Loss Prevention positions; in partnership with store management, support the onboarding, ongoing training and development, and performance management of SPS associates in assigned stores/district(s)/area. * Promote effective internal communication through regular Store Protection Specialist conference calls and participation in store rally meetings. * Establish and leverage regular communication with external business partners including law enforcement agencies, retail theft organizations, and other retail LP departments. * Assist in the development and updating of training materials and concepts for awareness training sessions. * Perform other responsibilities and projects as assigned. COMPETENCIES: * Manages Work Processes * Business Acumen * Plans, Aligns & Prioritizes * Builds Talent * Collaborates * Leading by Example * Communicates Effectively * Ensures Accountability & Execution QUALIFICATIONS AND SPECIAL SKILLS REQUIRED: * BA degree or greater preferred, preferably in Business or Criminal Justice, or equivalent work experience. * 5+ years directly-related, multi-unit Loss Prevention and/or Retail work experience. * Experience in driving successful loss prevention, shortage control, accident reduction and fraud prevention programs. * Self-motivated individual who can be successful in a fast-paced environment, with minimal supervision. * Excellent written and verbal communication skills, strong presentation skills. * Must demonstrate the ability to be flexible and adapt to changing priorities. * Excellent analytical skills and demonstrated ability to solve problems. * Proven ability to make good decisions under pressure. * Excellent organizational skills, detail-oriented. * Maintains confidentiality concerning all information and projects. * Values and exhibits the highest level of personal integrity. * Must have proficiency in and knowledge of computer software including MS Office (Outlook, Word, Excel, and PowerPoint). * Knowledge of and previous experience with Loss Prevention technologies (including CCTV systems and exception reporting systems) is advantageous. PHYSICAL REQUIREMENTS/ADA: Job requires ability to work in an office environment, primarily on a computer. Requires sitting, standing, walking, hearing, talking on the telephone, attending in-person meetings, typing, and working with paper/files, etc. Consistent timeliness and regular attendance. Vision requirements: Ability to see information in print and/or electronically. Must be able to travel Must be able to stand for prolonged periods of time (up to 8 hours per day) Frequent computer work required (up to 8 hours), involving repetitive arm/hand motions from keyboarding This role requires regular in-office presence, including to engage in in-person team interaction, meetings and collaboration, client support, mentoring, coaching, and/or feedback. However, this role can perform duties effectively using a combination of in-office and remote work. #LI-HYBRID SUPERVISORY RESPONSIBILITIES: Shared supervisory responsibility for up to 75 store-based Loss Prevention associates (Store Protection Specialists or SPS) within assigned stores/district(s)/area. DISCLAIMER This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.
    $73.5k-110.4k yearly 7d ago

Learn more about The TJX Companies jobs

Most common locations at The TJX Companies