Trainer jobs in Marlborough, MA - 440 jobs

We're seeking a Training Coordinator to support inspector programs by coordinating training, maintaining records, and providing administrative support. This role works closely with station representatives and inspectors to ensure smooth operations and compliance with program standards. Location: Shrewsbury, MA Schedule: Mon-Fri 8a-5p Pay: $21.00 - $26.00 per hour (based on experience) Job Purpose This position is responsible for coordinating and supporting day-to-day activities related to station and inspector programs, including applications, documentation, training coordination, and administration of the electronic certificate program. The role serves as a point of contact between the organization and station owners/managers, supporting successful program certifications and recertifications, compliance efforts, and alignment with established program requirements. Responsibilities Coordinate inspector training activities in accordance with established procedures, including: Collecting, reviewing, and verifying required documentation for new and recertifying inspectors to ensure completeness and accuracy. Scheduling training sessions and notifying applicants of assigned dates and locations. Maintaining and updating training curricula, rosters, and related materials as directed. Track and document training participation and outcomes. Assist with updates to policies and procedures under guidance of leadership. Serve as a point of contact for station representatives and inspectors regarding program policies, procedural guidance, problem resolution, billing questions, and recruitment support. Maintain accurate and updated inspector records in administrative databases. Respond to inquiries from station personnel in a timely and professional manner. Review and process inspector applications in accordance with established program standards. Monitor training participation and assist stations and inspectors with training profiles. Assist with financial reconciliation related to training sessions. Process completed training rosters, payments, and support the creation and maintenance of inspector profiles in web-based systems. Work with the Quality Assurance team to identify program or policy variances, and assist with targeted training for station and inspection personnel as needed. Support inspector training sessions, including classroom setup, material distribution, and logistical preparation. Participate in continuous improvement and customer satisfaction initiatives, including activities within the company's Quality Management System (QMS). Provide input as requested based on assigned responsibilities. Performs other duties as required. Qualifications High school diploma or equivalent required, college degree preferred. Strong interpersonal skills including effective listening and the ability to interact professionally with customers and colleagues. Excellent verbal, written, and organizational skills. Experience with working with Microsoft Office products (Microsoft Word, Microsoft Excel, Outlook), including intermediate to advanced Excel skills. Comprehensive knowledge of service station/repair industry a plus.

A chiropractic practice in Rhode Island seeks a full-time Associate Chiropractor to join their team. The role offers an opportunity to focus on patient care while receiving support from dedicated staff. Candidates must possess a valid license for Rhode Island practice and have current malpractice insurance or be able to obtain it. The practice provides excellent benefits, including profit sharing and 401K matching, and many doctors earn six figures within their first year. Interested candidates should apply by sending their resume and cover letter. #J-18808-Ljbffr

The Trainer will be responsible for developing and delivering training programs that enhance the skills, knowledge, and performance of our production and quality teams. This role plays a key part in ensuring that our manufacturing processes meet the highest standards of quality, efficiency, and consistency. Minimum Qualifications Education: High school diploma or equivalent; technical certification or associate degree in a related field preferred Certified IPC Trainer (CIT) preferred Experience: Previous experience in training within a wire/cable harness assembly manufacturing setting required Previous experience reviewing and implementing customer-specific workmanship standards preferred Previous hands-on experience in cable/harness assembly desirable Knowledge: IPC/WHMA-A-620 and J-STD-001 including Space Addendum required Familiarity with ISO 9001 and AS9100 requirements preferred Skills: Strong knowledge of IPC/WHMA-A-620 workmanship standards and general IPC assembly/inspection standards (e.g. soldering, wire/cable harness assembly, inspection criteria) Ability to translate Customer Workmanship standards to internal training documents Excellent communication, presentation, and instructional skills - able to train individuals at varying levels of experience Strong understanding of manufacturing processes, quality control standards, and production equipment utilized in wire/cable harness assembly Proficiency in Microsoft Office (Word, Excel, PowerPoint) Job Responsibilities Develop and Deliver Training: Design and implement comprehensive training programs for production and quality staff, including onboarding, process training, and continuous improvement initiatives. Create training materials, including work instructions, manuals, and visual aids. Conduct hands-on training sessions on manufacturing processes, equipment operation, and quality control standards. Cross-Department Collaboration: Work closely with production managers, supervisors, and quality assurance teams to identify training needs. Support the implementation of new manufacturing technologies and procedures. Internal and External Relationships This position interacts with new hires, production, quality, and engineering departments on a regular basis. Physical Requirements The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit or stand as needed. This position requires the ability to lift up to ten (10) lbs. The noise level in the work environment is usually quiet. About 603 Manufacturing Located in Hudson, NH, 603 Manufacturing, a Trexon company, opened for business in 1998. We are an awarded manufacturer of cable assemblies and electro-mechanical assemblies. 603 Manufacturing is truly a diversified contract manufacturer, servicing the Defense, Aerospace, Industrial, Medical & Commercial industries. We offer a comprehensive benefit package including a 9/80 work schedule. 603 Manufacturing is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. 603 Manufacturing is an E-Verify Participant. Pre-employment drug/alcohol/background screening is required.

Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Citizens, Amica Mutual Insurance Company, Lifespan, or Fidelity, among other leading organizations in the Providence area. Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U. S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a Bachelorʼs degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - Business Operations - IT Support - Financial Operations - Banking - Project Management - Network Security & Support Get the skills and opportunity you need to launch your professional career. 75% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year.

Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success. Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years. Our offices have onsite fully equipped state of the art gyms for employees at zero cost. Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few. We have been consistently rated a "Fastest Growing Company" by Inc. Magazine. Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024. Granite was recently named One of Forbes Best Employers for Diversity. Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more. If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you. EOE/M/F/Vets/Disabled Job Summary: We are seeking a dynamic and motivated Corporate Trainer with 1-2 years of experience in training facilitation and instructional design. This individual will play a key role in delivering engaging training programs to enhance teammate performance and drive operational excellence, with a heavy emphasis on working and developing new and existing sales teammates. The Corporate Trainer will be responsible for conducting new hire orientations, developing training materials, and leading both virtual and in-person sessions across multiple business functions. Key Responsibilities: Deliver interactive and engaging training sessions for new hires and existing teammates across various departments, primarily focusing on onboarding and working with new and existing sales teammates. Design, update, and refine training programs to enhance effectiveness and engagement. Ensure training initiatives align with company goals, sales strategies, and stakeholder needs. Educate employees on our suite of products, services, and professional development topics. Utilize diverse training methodologies, tools, and technology to optimize learning outcomes. Partner with subject matter experts in sales, operations, and product development to maintain relevant and impactful training materials. Assess training effectiveness through evaluations, feedback, and post-training performance analysis. Maintain up-to-date knowledge of industry best practices and integrate innovative training methods. Continuously seek opportunities to improve training programs to enhance engagement and knowledge retention. Qualifications: Minimum of two years of experience in corporate training, instructional design, or a related experience/field. Strong presentation and communication skills, with the ability to engage diverse learners. Experience assessing training needs and tailoring programs to meet business and employee development goals. Familiarity with learning management systems (LMS) and e-learning tools is a plus. Excellent organizational and project management skills. Ability to collaborate effectively with cross-functional teams. Preferred Qualifications: Experience in the telecommunications industry. Knowledge of Granite's products and services. Experience in sales/customer engagement. Certification in training and development (e.g., CPTD, ATD). Benefits: Competitive base salary Comprehensive benefits package, including health, dental, and retirement plans. Ongoing professional development and training opportunities. Annual President's Club Trip Collaborative and innovative work environment. Opportunity for career advancement within a rapidly growing company. #LI-GC1

PetSmart does Anything for Pets - JOIN OUR TEAM! Pet Trainer About Life at PetSmart At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and their families, and we empower our teams with the tools, resources, and opportunities to grow and succeed. Benefits that benefit you Paid Weekly Health & Wellness Benefits 401k Plan with company match Paid Time off for full-time associates Associate discounts Tuition Assistance Career pathing Development opportunities Job Summary PetSmart's Pet Training Instructor is responsible for engaging with pet parents and their pets while providing positive experiences and upholding the company's vision, mission, values, and strategy. They will actively seek out pets and pet parents to educate them on the benefits of pet training and will deliver pet training services in accordance with PetSmart's curriculum. Essential Responsibilities Job responsibilities include, but are not limited to, the following and may vary depending on store characteristics and needs: Responsible for pet parent experience and outcomes conducted over the telephone, in person or online, and responding to pet parent concerns. Actively sell training classes in store, over the phone and online. Educates pet parents about the benefits of our entire pet training curriculum. Maintains all paperwork related to pet training. Educates fellow associates and acts as the subject matter expert for their location on the benefits of pet training. Schedules training classes as outlined by the Company expectations. Responsible for creating a safe environment for the people and pets in their classes and surrounding areas of the store. Ensures the pet training area and surrounding areas are clean and presentable. Recognize associates for their contributions to selling pet training. Responsible for taking immediate action when a sick/injured pet is identified in the store; transport to the vet as needed. Recommends, informs and sells merchandise and services. Assists and works in other departments as required. Other duties may be assigned. Participates in our culture of Belonging and Recognition. Follows all Company Policies and Procedures. Qualifications 1-2 years of retail experience in a customer-focused environment. Accredited in PetSmart Training Instructor Course Proficiency in computer applications. Ability to react under pressure and maintain composure. Flexibility in schedule, able to work evenings, weekends, and holidays as needed Strong organizational skills and attention to detail. Strong written and verbal communication skills. Essential physical demands and work environment Associate required to stand, walk, climb a ladder, and use hands to handle, feel, hold, write, etc. The associate frequently is required to reach with hands and arms: stoop, kneel, crouch, talk and hear. Specific vision abilities required by this job include depth perception. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Associate must frequently lift and/or move up to 50 pounds and occasionally team lift and/or move more than 100 pounds. Specific vision abilities required by this job include depth perception. While performing this job, the associate is occasionally exposed to moving mechanical parts and a wet environment with an abundance of pet hair. The noise level is moderate in the work environment; however, associates may be exposed to high levels of noise at times. Exposure to live animals and their handling is common. Do what you love Join us for a chance to make a meaningful impact every day. Whether it's helping a customer choose their first fish, celebrating a pet's birthday, or seeing the smile on a pet parent's face after a fresh groom-you'll create moments that matter. At PetSmart, we cherish diversity and the unique perspectives of our 50,000 associates, all united by a passion for pets. We're delighted you're interested in joining our pack and helping us in our commitment to doing Anything for Pets, and the people who love them. We're excited to hear your story and learn more about you! Apply Now! PetSmart is an Equal Opportunity Employer PetSmart provides an equal opportunity for all associates and job applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics. We offer reasonable accommodations to applicants with disabilities throughout our application process, upon request and as required by law. This listing is not an indication that the position is currently open or available. We are continually looking to build a strong network of talented candidates to join our organization and are always accepting applications. Feel free to contact your local PetSmart store to check on which roles they are actively hiring for. This job summary is intended to describe the general nature and level of work associates/leaders assigned to this job perform. It is not intended to include all duties and responsibilities. You will be provided with a copy of a job description for the actual position you are hired into. Exact rate of pay will be based on relevant experience level, training, skills or knowledge and store location. This position is paid on a per hour basis. In no instance will PetSmart pay less than the local minimum wage. This position is also eligible for benefits as described at Applicants must be over the age of 18 (except in Montana or where otherwise required by local or state law) For applicants in our Waterloo, San Francisco, or Los Angeles locations: Pursuant to the Waterloo and San Francisco Fair Chance Ordinance, as well as the Los Angeles Fair Chance Initiative for Hiring, we will consider for employment, qualified applicants with arrest and conviction records in a manner consistent with the law.

A Massachusetts-based early childhood organization is seeking a highly skilled Autism & Early Childhood Training Facilitator to support its growing population of children on the autism spectrum. Staff urgently need hands-on, practical training that goes beyond awareness to truly actionable classroom strategies and stronger collaboration with ABA providers and early intervention specialists. This opportunity is ideal for a mission-driven expert who understands the realities of under-resourced environments and can provide real-world tools, coaching, and ongoing support that immediately improves teacher confidence and classroom success. This engagement prioritizes: Moving from theory to practice Providing immediately implementable strategies Strengthening collaboration with ABA professionals and early intervention teams Delivering interactive, engaging learning experiences Delivery Timing: The client has preferred daily training availability from 2:45-3:45 PM, with additional coaching occurring during program hours. Talent Must-Haves Deep expertise in Autism Spectrum Disorders and ABA principles Strong early childhood education background Proven experience translating theory into practical classroom strategies This is a 1099 Contract role.

Primary Posting Location : City Boston Primary Posting Location : State/Province MA Postal Code 02101 Primary Posting Location : Country US Requisition ID Type Part Time Minimum USD $21.25/Hr. Maximum USD $26.59/Hr. Engagement Trainer Part Time Our sales team needs an engaging individual to effectively train our Event Specialists to engage with consumers and increase sales. This part time Engagement Trainer job is accountable for the in-store training of Event Specialists, onboarding of new employees and developing positive relationships with store personnel. The ideal employee trainer is friendly, outgoing and able to train employees in a clear and concise manner. If you feel you can train and motivate our retail team to make the sale and generate excitement, we encourage you to apply. When you work for Advantage Solutions, you become part of the largest sales and marketing agency in North America where you will receive great training and competitive pay rates. Responsibilities: Meet the associate in the store on their first day and demonstrate how to set up, conduct and break down a product demonstration. Introduce the ES to the store management team and review protocol for contact and engagement with store management. Understand store's engagement goals and work to support. Consistently visit the store on a regular schedule. Conduct performance audits with the store management team. Work with ES on a regular schedule, to continue training in support of event management, customer engagement, store relationship building and salesmanship. Qualifications: (Required) High School Diploma or GED or equivalent experience. 2-3 years' experience in event marketing, demonstrations, customer service, sales, retail/grocery, or coaching for improvement is highly desirable. Excellent customer service orientation. Comfortable coaching for improvement from a positive point of view. Self -starter and ability to work independently to achieve goals. Ability to work effectively with management. Must be comfortable engaging with the public, talking with consumers and recommending product sales. Basic computer skills including familiarity with Word, Excel, and Internet usage. Must pass online Food Safety training exam (all training hours will be paid for by the Company). Compliance with all food safety requirements and regulations. Job Will Remain Open Until Filled Responsibilities The Company is one of North America's leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today. Position Summary The Engagement Trainer is accountable for working directly with the event specialist in store to facilitate job training, onboarding of new employees and developing positive relationships with store personnel. Engagement Trainers are also accountable for the overall engagement experience for each event executed by the event specialists in their geography. Essential Job Duties and Responsibilities On-board new Event Specialists (ES) Meet the associate in the store on their first day and demonstrate how to set up, conduct and break down a product demonstration. Introduce the ES to the store management team and review protocol for contact and engagement with store management. Coach the ES on the retailer's engagement model. Coach the ES on how to file their paperwork. Build relationships with the store management team. Develop rapport with the store management team. Understand store's engagement goals and work to support. Consistently visit the store on a regular schedule. Conduct performance audits with the store management team Train and Develop existing ESs Work with ES on a regular schedule, to continue training in support of event management, customer engagement, store relationship building and salesmanship. Audit ES performance by measuring and tracking development progress using performance score card. Keep track of coaching points made for each ES. Review score card and coaching points with each associate's supervisor. Administrative Work Study product materials to develop product knowledge Review event schedule Attend trainings; products/ materials Check voice mails, emails Participate in scheduled calls with Supervisor/others as needed Supervisory Responsibilities Direct Reports This position does not have supervisory responsibilities for direct reports Indirect Reports May delegate work of others and provide guidance, direction and mentoring to indirect reports Travel and/or Driving Requirements Travel is not an essential duty and function of this job. Driving is an essential duty or function of this job. Travel up to 20% Minimum Qualifications Education Level: (Required) High School Diploma or GED or equivalent experience 2-3 years' experience in event marketing, demonstrations, customer service, sales, retail/grocery, or coaching for improvement is highly desirable Skills, Knowledge and Abilities Excellent customer service orientation Problem solving skills Comfortable coaching for improvement from a positive point of view. Self -starter and ability to work independently to achieve goals Ability to work effectively with management Must be comfortable engaging with the public, talking with consumers and recommending product sales. Excellent interpersonal skills, able to build and maintain relationships and trust with store management. Dependable, reliable, integrity, goal oriented, and driven to succeed describe the successful Engagement Trainer Excellent written communication and verbal communication skills Basic computer skills including familiarity with Word, Excel, and Internet usage Must pass online Food Safety training exam (all training hours will be paid for by the Company) Compliance with all food safety requirements and regulations Environmental & Physical Requirements Field / Reps Requirements Incumbent must be able to perform the essential functions of the job. Work is performed in a retail in-store environment. Typically requires the ability to spend 50%+ hours each work day doing the following activities: engage in considerable physical activity, ability to lift and/or push up to 74 pounds, stand on feet for long periods of time, use products or cook food as appropriate for the demonstration, and may be required to work in extremely cold conditions (i.e. refrigerated and freezer sections). Also required to travel and drive. The use of proper safety practices when handling the products and/or cooking is essential. Additional Information Regarding The Company Job Duties and s Job duties include additional responsibilities as assigned by one's supervisor or other manager related to the position/department. This is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law. Any estimate, schedule, or guideline provided to associates in this job description or elsewhere in connection with their jobs is only intended to help describe job duties and for planning purposes. Regardless of any such estimate, schedule, or guideline, associates must always record all time worked for our company (which includes but is not limited to on-site work time in an assigned store, office, or other work location; required waiting time; administrative time; and work-related travel time). Important Information The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of associates so classified. The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, the Company shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law. CONNECT TO YOUR CAREER Not ready to apply? Connect with us for general consideration.

The Social Emotional Learning (SEL) Classroom Teacher leads the integration of evidence-based SEL practices in alignment with the CASEL Framework, MYCAP (My Career Advancement Plan), and PBIS (Positive Behavioral Interventions and Supports) initiatives. This educator supports students' development in self-awareness, self-management, social awareness, relationship skills, and responsible decision-making while fostering academic achievement, college/career readiness, and positive behavior. Through direct instruction, collaboration, and coaching, the SEL Specialist helps establish a supportive, inclusive school culture that meets the needs of all learners. Key Responsibilities: Instruction & Curriculum Integration: Design and deliver direct SEL instruction aligned with the five CASEL competencies and incorporate SEL into daily academic instruction. Integrate SEL goals with MYCAP planning, helping students develop the personal and career readiness skills necessary for postsecondary success. Use restorative, trauma-informed, and culturally responsive practices to strengthen students' resilience and engagement. Support implementation of PBIS Tier 1 strategies to promote school-wide positive behavior expectations and create a safe, nurturing environment. Student Support & Interventions: Identify students needing targeted SEL interventions based on SEL assessments, behavioral data (PBIS), and MYCAP benchmarks. Facilitate small groups or individualized SEL sessions that address specific student needs in emotional regulation, career planning, goal setting, and conflict resolution. Collaborate with counseling staff and PBIS teams to implement interventions aligned with the Multi-Tiered Systems of Support (MTSS) model. Collaboration & Professional Development: Serve as a leader and resource for staff in the integration of CASEL, MYCAP, and PBIS frameworks into classroom practices. Plan and deliver professional development to staff on SEL integration, trauma-informed practices, restorative strategies, MYCAP goal-setting, and PBIS systems. Engage families and community partners to support SEL, career planning, and positive behavior reinforcement at home and in the broader community. Assessment, Reporting, and Data Use: Collect and analyze SEL, MYCAP, and PBIS data to monitor student growth and program effectiveness. Use observational tools, student self-assessments, and SEL screeners aligned with the CASEL framework to monitor student progress.(Wayfinder) Maintain accurate, confidential records of student progress on SEL competencies, behavior plans, and MYCAP goals. Use data to inform continuous improvement of SEL, career readiness, and behavioral supports school-wide. Qualifications: Skills: Deep understanding of the CASEL competencies and their application to academic and life success. Knowledge of PBIS frameworks and Tiered Intervention supports (MTSS). Familiarity with MYCAP planning processes and career readiness frameworks. Strong communication, coaching, and collaboration skills with both youth and adults. Skilled in trauma-informed care, culturally responsive practices, and restorative approaches. Therapeutic Crisis Intervention for Schools training preferred Highly organized, data-driven, flexible, and culturally responsive. Salary: Salary for this position will be based on the Everett Teachers Association Collective Bargaining Agreement. SY 25-26 - Pay Range - $63,280-$121,994. The Everett Public Schools, in accordance with its nondiscrimination policies, does not discriminate in its programs, facilities, or employment or educational opportunities on the basis of race, color, age, criminal record (inquiries only), disability, homelessness, sex/gender, gender identity, religion, national origin, ancestry, sexual orientation, genetics or military status, and does not tolerate any form of retaliation, or bias-based intimidation, threat or harassment that demeans individuals' dignity or interferes with their ability to learn or work.

$55,000-$60,000 The Training & Development Specialist facilitates trainings in core certifications and other areas of professional development; schedules and maintains a catalogue of trainings and facilitators and works in collaboration with the training and development team to ensure a robust employee training program. Monday through Friday 9a-5p, on-site Minimum Education Required Bachelor's Degree Responsibilities Deliver trainings to employees using a variety of instructional techniques. Trainings to include CPR/First Aid, Crisis Intervention, New Hire Orientation, and additional trainings as required. Ensure continuous quality improvement through observations, assessments, mentorship, and coaching of facilitators. Ensure facilitators maintain appropriate credentials and certifications to conduct trainings. Assist in the creation and development of training curriculums that meet the needs of the organization and are aligned with the agency values and mission. Develop training calendar and ensure sessions and courses are entered into the Learning Management System. Schedule additional facilitators and interpreters, as needed. Assist in maintenance of the LMS. Add course content, monitor attendance records, update employee training data., generate reports. Provide support to employees in the use of the Learning Management System. Submit training attendance records to third party vendors to obtain certificates. Maintain required certification to train in CPR/First Aid and crisis management. Attend and actively participates in supervision and staff meetings. Adhere to all principles related to the Advocates Way. Ensure that clients are treated with dignity and respect in accordance with Advocates' Human Rights Policy. Perform all duties in accordance with agency policies and procedures. Strictly follow all agency Performance Standards. Qualifications BA in Education, Human Services or related field. 1-2 years' experience in training or human services. Strongly prefer that a candidate will have a demonstrated understanding of and competence in serving culturally diverse populations. Excellent written, verbal, interpersonal and presentation skills that engage adult learners. Must have strong computer skills. Experience with Microsoft Office- PowerPoint required. Familiarity with or willingness to learn to use Learning Management Systems. Ability to maintain confidentiality of information High energy level, superior interpersonal skills, ability to work independently as well as part of a team. Must possess ability to multi-task in fast paced environment and maintain a professional level of customer service at all times. Must have strong organizational skills and attention to detail. Must be able to perform each essential duty satisfactorily. Advocates is committed to cultivating a diverse and welcoming community where everyone feels respected and valued. Advocates fosters a culture of inclusion that celebrates and promotes diversity along multiple dimensions, including race, ethnicity, sex, gender identity, gender expression, sexual orientation, partnered status, age, national origin, socioeconomic status, religion, ability, culture, and experience.

Job Description Reporting to the Supervisor of Training and QA in Customer Service Operations Support, the Training Specialist is responsible for the development and execution of the Rhode Island Energy Contact Center training curriculum, ensuring employees are fully equipped to deliver a best-in-class customer experience. This individual will create new, and improve upon existing, training resources and assets including Instructor Led Training (ILT) modules, standard operating procedures, job aids, assessments and supporting program execution information. The overall training program coordination, implementation, and reporting will be managed by the training team in alignment with newly developed and changing Customer and Product systems, tools, and procedures. Additionally, this individual will be responsible for identifying and continually driving enhancements to training material based on program effectiveness and evaluations, in alignment with evolving organizational priorities and strategy. Callouts: Looking for a Candidate that can develop content/deliver it. A candidate that can become a subject matter expert. In office in Cumberland, RI 5 days a week Job Responsibilities Organizes, develops, plans, and executes all facets of the RIE Contact Center training curriculum including instructor led training modules, procedure manuals, job aids, eLearning assets, and assessments for technical and operational training. Facilitates instructor led and on-the-job training programs, demonstrations, meetings and workshops leveraging existing and new training resources, systems, and tools for the Contact Center and supporting functional teams. Collaborates with operational and product teams to identify and solve for gaps in training curriculum, remaining aligned on future training requirements and or changes to established programs Maintains and reports on program participation, assessment results, retraining requirements and suggested improvements to overall training program and strategy Engages with functional leaders and teams to implement training program requirements and drive continuous enhancements to training programs and practices. Develops and implements assessment criteria and process to evaluate overall program effectiveness and identify improvement opportunities Remains up to date with, and leverages, the latest training methods, techniques, and learning management systems (LMS); striving to deliver a best-in-class training experience. Builds strong internal and external relationships to gain and share best practice insight. Emergency and storm role commitment; a special assignment during storm events and other emergencies when the company needs to restore power or respond to other issues affecting customer service. The company reserves the right to determine if this position will be assigned to work on-site, remotely, or a combination of both. Assigned work location may change. In the case of remote work, physical presence in the office/on-site may be required to engage in face-to-face interaction, vendor training, and coordination of work amongst teams. Education/ Experience Bachelors degree or at least five years of progressive training experience. Utility experience is preferred but not required. A demonstrated ability to create and facilitate technical and operational training programs and material for classroom and e-learning. Ability to absorb information from a myriad of stakeholders and functions, develop creative/practical business and training solutions, and achieve desired, timely results in a highly technical, operational environment is required. Excellent facilitation, organizational, and time management skills with the ability to manage multiple programs and stakeholders A demonstrated knowledge of industry leading training methods, platforms, tools and learning management systems including proficiency in Microsoft Office and other related program software. Preferred Qualifications Possesses knowledge and understanding of Rhode Island Energys electric or gas policies, processes, systems, tariffs, and general practices and how to apply them effectively Knowledge and understanding of customer experience and systems within a regulated environment Exposure to Rhode Island regulations and policies Capability Requirements Understanding Others: When dealing with internal / external diverse stakeholders understanding what someone is saying or feeling, even if person is not clear, and can accurately predict how someone may respond Impact and Influence: When working with employees to adapt the approach and consider what is important to the audience, tailoring message accordingly Team Player: Promotes team effectiveness by soliciting input from team members, communicating expectations and helping with root cause analysis and problem solving.

The Pharmacy Orientation & Training Specialist plays a pivotal role in the development, management, and execution of orientation and training programs for the Department of Pharmacy staff at DFCI. This individual ensures the effective delivery of training activities, which includes the creation, planning, organization, scheduling, and coordination of onboarding processes for new pharmacy employees. The role demands exceptional organizational skills to navigate the complex environment of pharmacy services. A key focus of this position is the specialized training for sterile compounding and oncology infusion pharmacy services. Additionally, the specialist may assist in managing the departmental competency program in accordance with regulatory standards. The ideal candidate will exemplify leadership qualities through efficient time management, effective work organization, and prioritization. Reporting to the Pharmacy Manager of Orientation, Training & Competency, the specialist is expected to demonstrate accountability, initiative, and responsibility, serving as a role model for the clinical and operational staff within their care areas. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals. PRIMARY DUTIES AND RESPONSIBILITIES: + Facilitate comprehensive orientation and training for DFCI pharmacists and technicians, ensuring a seamless onboarding experience. + Coordinate and conduct orientation sessions for all pharmacy new hires. + Provide any group or individual training on the use of electronic health records and become a certified EPIC Beacon trainer via DFCI credentialing process. + Provide additional training on techniques and departmental procedures as the need arises. + Design and implement targeted oncology pharmacy training programs to enhance staff oncology knowledge and competency and support their professional development. + Develop and maintain standardized training materials and resources for pharmacists and technicians. + Identify and create opportunities for staff engagement in the orientation, training, and education of pharmacy colleagues. + Collaborate with the Nursing Professional Development team to establish an interprofessional orientation and training program. + Develop educational content within Learning Management Systems such as DialogEDU & HealthStream. + Stay current with pharmacy practice trends and serve as a professional exemplar to staff. + Maintain competency in chemotherapy order verification by staffing oncology infusion at least one shift per week as needed. Distribution of Responsibilities: Patient Care: 20% Administrative Duties: 30% Teaching: 40% Miscellaneous: 10% **MINIMUM JOB QUALIFICATIONS:** The Pharmacy Orientation & Training Specialist must meet the following requirements to be hired and maintain their position in the Pharmacy Department at DFCI. + Bachelor of Science in Pharmacy or Doctor or Pharmacy degree from an accredited college of Pharmacy. Advanced certifications are preferred (e.g., BCOP, BCSCP). + 5 years of hospital pharmacy with 3 years of experience in oncology (inpatient or ambulatory infusion) is required. Additional experience in sterile compounding is highly preferred. OR + Completion of a PGY1 hospital pharmacy practice residency plus 3 years in oncology practice. OR + Completion of a PGY2 oncology pharmacy residency plus 1 year in oncology practice. + Must be licensed to practice pharmacy in the Commonwealth of Massachusetts. **KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:** + Competent in chemotherapy order evaluation and verification, demonstrating thorough understanding and adherence to safety protocols and best practices in oncology pharmacy. + Proficient in relevant technology (Epic Beacon) and office software (Microsoft Excel, Word, PowerPoint), with the ability to master Learning Management Systems. + Knowledge of regulatory standards including those set by the Joint Commission, USP 797, USP 800, Massachusetts Board of Pharmacy, and Department of Public Health. + Skilled in prioritizing and organizing work, even under stress and tight deadlines. + Strong problem-solving abilities, with a proactive approach to challenges and the discernment to escalate issues when necessary. + Team-oriented with a collaborative spirit, supporting colleagues to achieve organizational objectives. + Adaptable to shifting priorities and responsibilities in a dynamic work environment. + Meticulous attention to detail in all administrative tasks to ensure accuracy and precision. + Discretion in handling sensitive information, maintaining confidentiality and professionalism. + Effective management of calendars, appointments, and schedules to meet deadlines. + Excellent communication skills, both verbal and written, with the ability to engage professionally with a diverse range of individuals. At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply. Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law. **EEO Poster** . Pay Transparency Statement The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate's relevant experience, skills and qualifications. For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA). $127,700.00 - $149,500.00

• Develop instructor-led learning programs geared toward both a technical and an end-user audience. • Develop quick reference cards, manuals, and presentation decks that can be delivered in person or used as a stand-alone job aid both now and in the future. • Deliver interactive, engaging, and highly effective instructor-led training sessions in person and via web conferencing tools. • Create online courses using Articulate to support ongoing training needs. • Create and deliver course surveys to ensure that learning is meeting all identified needs. Qualifications • Bachelor's degree in technical writing, computer science or other related field is preferred. • At least 5 years' experience designing, developing and delivering online and instructor-led training to technical and end user audiences. • At least 3 years' experience developing online courses • ITIL Foundations Certification required; ITIL training experience preferred • Prior experience creating training for ServiceNow application highly desirable • Prior experience in a global environment preferred • Outstanding communication skills, both written and oral, with audiences of all levels • Ability to establish and maintain strong relationships • Flexible and adaptable; able to work in ambiguous situations • Knowledge the Microsoft Office Suite required Additional Information

The Education Secretariat is committed to equity and valuing the unique and diverse characteristics and experiences of every member of its workforce. We encourage an authentic workplace where colleagues show up as their full selves, where collaboration, innovation, and connections are key to realizing our mission that all children, youth, and families thrive socially, academically, and economically. We seek teammates who are committed to promoting a diverse and inclusive work environment, where everyone is valued and engaged. We encourage you to apply and identify your strengths in these areas. The Children's Trust prevents child abuse and neglect by addressing root causes and strengthening the systems that support families - programs, policies, communities, and the workforce. As a public-private organization, the Children's Trust is in a unique position to bring the day-to-day experiences of families and the family support workforce to life, ensuring policy is data-informed and grounded in the real experiences of families. The Children's Trust works across sectors and communities to share learnings and resources, and to turn bold ideas into action so every family can thrive. Learn more at childrenstrustma.org. Children's Trust is seeking a Home Visiting Training Specialist! This position will contribute to the development, delivery, and continuous improvement of training content for the home visiting workforce as part of the Children's Trust Training Institute. This role leads curriculum development, facilitates training across multiple modalities, and provides content expertise and support to internal staff and contracted trainers. The Home Visiting Training Specialist ensures that training content and delivery frameworks align with evidence-based home visiting models and applicable state, federal, and accreditation requirements. Training is delivered statewide to support child abuse and neglect prevention efforts and is offered through in-person, virtual, hybrid, conference-based, and learning management system platforms. The candidate will work a hybrid schedule, with a mix of remote, in the field, and in-office work at the Children's Trust office in Boston. The Home Visiting Training Specialist will perform the following job duties and responsibilities: Training delivery and Facilitation Facilitate training to support statewide child abuse and neglect prevention efforts in a variety of modalities (virtual, in-person, hybrid/asynchronous, and/or recorded) on various home visiting and Healthy Families Massachusetts specific topics. This includes becoming trained, as needed, to deliver model-specific content including, but not limited to, Foundations for Family Support Core Training, Facilitating Attuned Interactions (FAN), evidence-informed home visiting curricula, validated parent-child interaction tools, and others. Assess the diverse needs of learners, considering learning differences, and utilize varied methods of training instruction and delivery to accommodate, including delivering training in languages other than English, when possible Stay current on the latest research on adult learning, training design and delivery, as well as content and integrate learnings to continually improve training modules Create learning environments that encourage active participation and foster deep learner engagement Facilitate sessions to support the expansion of reflective practice endorsements and credentials for home visiting professionals Curriculum development & Resource Management Develop home visiting training curricula that is responsive to the needs in the field and meets national model and/or federal requirements Lead the development of model neutral, broadly applicable competencies for home visiting staff and oversee the content, delivery, and organization of training content and materials based in these competencies Develop training objectives, competencies, and measures Tailor materials to ensure they are relevant, accessible, and effective by considering the needs of the audience, learning objectives, insights from program collaboration, current events, etc. Manage training materials, ensuring tools and technologies are up to date and prepared for each session. Systematically and regularly update curriculum and materials based on trends in the field, updated research, needs of the learners, etc. Lead the development of resources and materials to support learners with integration of training into practice after training is complete, in collaboration with the Director of Training Content and other Training Institute staff, as applicable Provide content expertise for staff and stakeholders by staying current on the latest research and trends in the field of home visiting Develop and implement multilevel training to develop skills necessary for new required practices Manages the compliance of HFM training content aligned to the HFA state affiliate accreditation model Ensure training content and delivery framework is in adherence with Healthy Families Massachusetts Program Policy Ensure training content and delivery framework is in adherence with Healthy Families America accreditation requirements. Ensure training content and delivery framework is in adherence with the Massachusetts Home Visiting Initiative requirements. Develop summaries of required training elements for use during accreditation Training Content Quality Assurance Provide consultation and content guidance for internal staff and training consultants Support training evaluation and implement a variety of methods that evaluate the effectiveness of training Provide in-person and virtual trainer support through initiatives such as train-the trainer, community training programs, and engagement with contracted trainers and Children's Trust staff on training content Assess Learner Understanding Establish and implement assessments to measure training effectiveness, solicit learner feedback and gain insights into audience demand for additional training Reflect on training and incorporate data/feedback from participants to add/improve future training sessions, facilitation skills, etc. Analyze collected data, draw conclusions, present findings and provide recommendations for continuous improvement that may impact Home Visiting programs and Training Institute objectives, measures and overall quality Support agency wide training evaluation efforts Collaborate with stakeholders Plan and collaborate with the Healthy Families Massachusetts Quality Assurance Team, Program Teams, and the Massachusetts Home Visiting Initiative training team to support program implementation through training and other technical assistance, as needed Gather feedback and information from internal staff and external partners, including training think tanks, to ensure training is responsive and connected to needs in the field Share data/feedback from learners, information about training issues and/or training requirement changes to stakeholders to stay aligned, responsive and maintain ongoing program improvements and quality assurance Support the process to transfer and monitor content/courses to a Learning Management System (LMS) and integrate data collected via LMS Work closely with the Director of Training Content and the Director of Training Services to develop the annual Training Institute training calendar for required training Provide feedback to management staff to aid in expansion efforts and strategic goal planning Provide insight into training issues and potential effects on program implementation to ensure all issues are considered in program, training and conference planning Participate in the development and review of program-related policies and strategies as they relate to training content and delivery Represent the Children's Trust on advisory councils and workgroups, as assigned Content lead on planning and executing training components of the annual Celebration Day event, collaborating with CT event lead staff Develops and Facilitates Communities of Practice Leads the development and facilitation of role-specific networking opportunities for learners following their training for ongoing support with practice, reflection and implementation Provides ongoing professional development skills refresher opportunities for learners Observes, analyzes, and makes recommendations on training implementation in the field Performs other duties as assigned The successful candidate will have the following qualifications: Experience in evidence informed home visiting Knowledge of child abuse and neglect prevention and/or family support Experience delivering training to participants with a diverse range of experience and education Ability to develop training curriculum and materials Knowledge of adult learning principles Experience in family support practice Strengths-based mindset and approach to working with families Ability to establish positive relationships with diverse stakeholders and staff Ability to champion diversity, equity, inclusion, and belonging Strong oral and written communication skills Strong attention to detail and multi-tasking skills Ability to prepare and analyze charts, graphs, and tables Knowledge of the methods of general report writing Ability to understand, explain, apply and follow laws, rules, regulations, policies, procedures, specifications, standards, and guidelines Ability to gather, analyze and determine the applicability of data, to draw conclusions and make appropriate recommendations Ability to maintain accurate records Professionalism Customer service skills Preferred Qualifications: Association for Infant Mental Health Endorsement preferred Learning Management System (LMS) and/or instructional design experience preferred Bilingual in Spanish preferred Training certification in evidence informed home visiting training curricula, including but not limited to Facilitating Attuned Interaction (FAN), Healthy Families America's Foundations for Family Support Core training, and/or other foundational training for evidence-informed home visiting models preferred License, Certification and/or other requirements Possession of a current and valid Massachusetts Class 3 Motor Vehicle Operator's License Tell us about a friend who might be interested in this job. All privacy rights will be protected. Apply for a Job Apply for a Job for JAWS Users Create a Profile Create a Profile for JAWS Users System Requirements First consideration will be given to those applicants that apply within the first 14 days. MINIMUM ENTRANCE REQUIREMENTS\: Applicants must have at least (A) three years of full time, or equivalent part-time, professional, administrative or managerial experience in business administration, business management or public administration the major duties of which involved program management, program administration, program coordination, program planning and/or program analysis, or (B) any equivalent combination of the required experience and the substitutions below. Substitutions: I. A Bachelor's degree with a major in business administration, business management or public administration may be substituted for a maximum of two years of the-required experience.* II. A Graduate degree with a major in business administration, business management or public administration may be substituted for the required experience.* III. A Bachelor's or higher degree with a major other than in business administration, business management or public administration may be substituted for a maximum of one year of the required experience.* *Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed. Comprehensive Benefits When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future. Want the specifics? Explore our Employee Benefits and Rewards! An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply. The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.

About the Opportunity The Center for the Study of Sport in Society, at the College of Professional Studies seeks trainers for our large-scale, upcoming contact-based work with the Attorney General, The Massachusetts Inter-Scholastic Athletic Association, The Hayden Foundation, Boston AfterSchool and Beyond, Australia's Hobart Women's Shelter, The Everett Public Schools, The Natick Public Schools, etc., to deliver our violence prevention, unpacking unconscious bias and toxic speech prevention curriculum, regionally nationally and globally. Serve as facilitator for CSSS training programs for educators, students, athletes, community-based organizations, and other partners Qualifications: Must be experienced trainer with at least 5 years' experience in education or facilitation Knowledge of core CSSS issues, including leadership, healthy development, belonging, violence prevention, community building, and sport-based youth development, and a high comfort level in discussing these issues Excellent oral and written communication skills Collaborative, community-building approach to work Position Type Temporary Additional Information Northeastern University considers factors such as candidate work experience, education and skills when extending an offer. Northeastern has a comprehensive benefits package for benefit eligible employees. This includes medical, vision, dental, paid time off, tuition assistance, wellness & life, retirement- as well as commuting & transportation. Visit ************************************* for more information. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law. Pay Rate: $50.00/hr

Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Citizens, Amica Mutual Insurance Company, Lifespan, or Fidelity, among other leading organizations in the Providence area. Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U. S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a Bachelorʼs degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - Business Operations - IT Support - Financial Operations - Banking - Project Management - Network Security & Support Get the skills and opportunity you need to launch your professional career. 75% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year.

$48,000-$50,000 The Training Specialist I is responsible for providing assistance to employees, facilitators and vendors at the Westboro Training Center; preparing for training sessions; office supply management; processing trainings and certifications; and training employees in crisis prevention training. Monday through Friday 8:30-4:30, on-site in Westboro. Minimum Education Required High School Diploma/GED Responsibilities Provide on-site support at the Westboro Training Center, including room and training session preparation, greeting employees, and assisting trainers with training materials and A/V needs Monitor office & training supplies at the Center and communicate inventory needs to Training Manager. Serve as an internal facilitator for crisis prevention training Schedule interpreters for required trainings. Review monthly training calendars, input training sessions into LMS, and communicate available trainings to employees via email. Process enrollment requests and communicate course confirmations. Monitor the Training email inbox daily and process all inquires and requests. Provide assistance to employees, facilitators and vendors inquiring about training and development services available. Process training classes on external vendor sites, as needed, to obtain employee certificates. Process training packets and update employee transcripts in LMS, including upload of employee certificates. Monitor and update online trainings and training registration. Develop promotional material for offered trainings. Maintain Training page of internal website. Prepare and distribute monthly reports on upcoming employee certification expiration dates. Serve as a member of the Training Collaboration group. Work with the Training and Development Manager to meet the training needs of supervisors and staff through the creative deployment, enhancement, facilitation and evaluation of training programs and materials to reflect company goals and philosophy. Monitor training equipment used in the delivery of agency wide trainings including ordering, scheduling and following up on returns. Maintain required certification to train in crisis management. Monitor all trainers required certifications. Support the Human Resource Department in other areas as needed. Attends and actively participates in supervision and staff meetings. Adhere to all principles related to the Advocates Way. Ensure that clients are treated with dignity and respect in accordance with Advocates' Human Rights Policy. Perform all duties in accordance with agency policies and procedures. Strictly follow all agency Performance Standards. Qualifications High school diploma or GED, AA/AS or higher preferred 2 years experience in training or an administrative role. Experience presenting to groups preferred. Strongly prefer that a candidate will have a demonstrated understanding of and competence in serving culturally diverse populations. Must have excellent presentation skills. Must have strong computer skills. Experience with Microsoft Office- PowerPoint and Excel required. Ability to maintain confidentiality of information High energy level, superior interpersonal skills, ability to work independently as well as part of a team. Must possess ability to multi-task in fast paced environment and maintain a professional level of customer service at all times. Must have strong organizational skills and attention to detail. Must be able to perform each essential duty satisfactorily. Must hold a valid drivers' license and have access to an operational and insured vehicle. Advocates is committed to cultivating a diverse and welcoming community where everyone feels respected and valued. Advocates fosters a culture of inclusion that celebrates and promotes diversity along multiple dimensions, including race, ethnicity, sex, gender identity, gender expression, sexual orientation, partnered status, age, national origin, socioeconomic status, religion, ability, culture, and experience.

• Develop instructor-led learning programs geared toward both a technical and an end-user audience. • Develop quick reference cards, manuals, and presentation decks that can be delivered in person or used as a stand-alone job aid both now and in the future. • Deliver interactive, engaging, and highly effective instructor-led training sessions in person and via web conferencing tools. • Create online courses using Articulate to support ongoing training needs. • Create and deliver course surveys to ensure that learning is meeting all identified needs. Qualifications • Bachelor's degree in technical writing, computer science or other related field is preferred. • At least 5 years' experience designing, developing and delivering online and instructor-led training to technical and end user audiences. • At least 3 years' experience developing online courses • ITIL Foundations Certification required; ITIL training experience preferred • Prior experience creating training for ServiceNow application highly desirable • Prior experience in a global environment preferred • Outstanding communication skills, both written and oral, with audiences of all levels • Ability to establish and maintain strong relationships • Flexible and adaptable; able to work in ambiguous situations • Knowledge the Microsoft Office Suite required Additional Information

Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Harvard University, Wayfair, Salesforce, or Wellington Management among other leading organizations in the Greater Boston area. Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U. S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a Bachelorʼs degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - Banking - Business Operations - IT Support - Investment Operations - Project Management - Network Security & Support Get the skills and opportunity you need to launch your professional career. 75% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year.