Marketing Services Manager jobs at University of Southern California - 153 jobs

Director, Client Services
University of Southern California 4.1
Marketing services manager job at University of Southern California
The Director, Client Services will oversee a dynamic team of HR Partners (HRPs) supporting multiple clients at the university. This individual will co-define the talent strategy for their client groups and enable their HR Partners to act as effective thought partners and key advisors to units on organizational and workforce strategies. This role will work across the HR function to ensure the team of HR Partners is equipped with current data, analytics, policy and industry knowledge to effectively serve their clients. The Director, Client Services will apply leading HR practices and deep domain knowledge to ensure their team is equipped with tools and strategic guidance needed to transform business strategies and goals into talent solutions that improve the employee experience and achieve business goals. This role will help enable USC's mission and vision while championing USC's culture and values. For priority consideration, please submit your formal application by Friday, January 16, 2026. Job Responsibilities The candidate for the position of Director, Client Services will be responsible for: * Understanding and applying human resources leading practices and key data to contribute to the client unit's near and long-term strategies and goals. Possessing an understanding of the strategic role of HR Partners in enabling a unit's strategy and goals. Applying a deep knowledge of HR client services, employee relations, talent management, compensation, learning and development, organizational development and design, change management, and promoting community belonging to guide the HR client services team in providing strategic direction to units. * Demonstrating credibility and workforce strategy and analytics expertise in all interactions with client unit leadership. Demonstrating a broad understanding of units' business needs and delivering forward-thinking, world-class HR support of those needs. Understanding the value in and driving the use of people analytics to enable data-driven decision making. * Defining the HR and people strategy for the client unit they oversee based on leading industry practices and talent/organizational data. Equipping HR team with tools necessary to act as an outstanding strategic advisor. Working with HR centers of expertise to establish a plan to transform the in-unit HR role from a tactical to strategic HR service provider including the design/implementation of assessments, gap analysis, up-skilling/learning initiatives and communications plans for units. Emphasizing the importance of service excellence by interweaving it into project details, measurements and development and training of the team. Interacting regularly with stakeholders to collect feedback and ascertain ways to continually improve client services delivered. Creating HR systems and business processes with stakeholders and customers in mind. Meeting deliverables according to planned deadlines. * Working closely with HR Partners to ensure stakeholder buy-in for processes and strategies. Effectively communicating and presenting to stakeholders of various levels in the organization. Engaging with HR leaders to stay up to date on areas of expertise, changes in policy, etc. Consistently communicating with direct reports as well as HR customers to understand existing challenges and areas of opportunity. Gathering structured feedback from HR customers to enhance programs and ensure consistency in approach. Providing feedback to the HR Solution Center regarding transactional services and knowledge content provided for purposes of continuous improvement. * Maintaining regular touchpoints with centers of expertise to ensure HR Partners are equipped with relevant and current data, analytics, policy and industry knowledge to effectively serve their clients. Providing innovative guidance and recommendations to unit leaders based on HR leading practices and data. Continuously upgrading knowledge, skills, and abilities needed to keep abreast of regulation/policy changes. * Overseeing a team of designated HR Partners and providing strategic direction and leadership. Partnering with HR customers, unit leaders, and HR Partners to define learning, career mobility opportunities and develop succession plans. Employing high ethical and equitable management standards, creating a high-performing and engaged team. Continuing to develop objectivity and critical-thinking skills to make sound judgments based on keen analysis, leading practices and an understanding of desired outcomes. When necessary, escalating HR issues in a timely manner. * Integrating USC's unifying values including integrity and accountability throughout all organizational and HR practices. Developing credible relationships from demonstrated ethical judgment, behavior, and practiced confidentiality. Promoting an environment that fosters community and opportunities for contributions through ideas, words, and actions that uphold principles of the USC culture and values including Code of Ethics. * Disseminating unit, university and HR strategies to the unit HR team and discussing key elements and individual responsibilities to deliver on the strategies. Establishing near and long-term HR strategies and goals within the HR community and related units to achieve desired outcomes. Analyzing current and anticipated conditions and limitations that may affect ability to achieve strategic outcomes. Working with colleagues within Client Services to define standards and operating procedures that improve organizational efficiencies and partnerships. Reassigning staff responsibility as needed to avoid challenges or roadblocks to success. Demonstrating, through words, actions, and ideas, alignment to USC's strategic plan and the HR organization's strategic plan. Enabling the university to fulfill its academic and people missions through enhanced HR service. * Performing other related responsibilities as requested and when necessary. The university reserves the right to add or change duties at any time. Minimum Qualifications * Bachelor's degree in business administration, organizational design and development, psychology, human resources, industrial relations, or another related field. * Ten or more years of experience in one or more of the following fields: human resources, human capital management, HR employee and labor relations or talent management. * Four or more years of experience leading teams in a management or leadership role. * Strong knowledge of a broad range of HR functions including total rewards (including compensation, recruitment, employee and labor relations), talent management (including performance management, learning and development), continuous process improvement, change management, training, community and belonging strategies, workforce planning, and organizational development. * Ability to consult with business/organizational units about strategically managing talent including workforce planning, talent assessments and performance management. * Experience guiding a team with demonstrated values and leadership skills. * Demonstrated relationship building skills to work effectively with individuals at all levels of an organization. * Strong presentation, communication, teaming capabilities and demonstrated high level writing ability. * Demonstrated planning and organizational skills, effective time management abilities and a growth mindset. * Demonstrated knowledge of labor and employment laws and compliance. * Knowledge of current federal and state labor and benefits laws and regulations including ADA, ADEA, COBRA, EEOC, ERISA, FLSA, FMLA, Health Care Reform Act, HIPPA, OSHA, Pension Protection Act, Title 7, USERRA. * Familiarity with state laws such as CFRA, DFEH, IWC, PDA, Paid Family Leave, SDI, Unemployment, and Wage Orders. * Ability to exercise discretion with confidential information. * Strong oral and written communication skills with the ability to tailor delivery to various audiences. * Proficiency with Microsoft Office applications (Word, Excel, Outlook, PowerPoint). Preferred Qualifications * Advanced degree in business administration, organizational design and development, psychology, human resources, industrial relations or related field. * Twelve or more years of experience in one or more of the following fields: human resources, human capital management, HR employee and labor relations or talent management. * Experience in higher education and/or serving in a consultative role directly advising business leaders. * Six or more years of experience leading teams in a management or leadership role. * Knowledge of industry trends and leading practices in HR client service methodologies including serving as a data-driven problem solver, influencing at all levels, and serving as a trusted coach and independent voice. * Proven experience creating business and action plans transforming the HR Partner role from a tactical to strategic HR service provider. * Ability to interface with all levels of the organization, influence decision makers and set and manage expectations. * Developed client-relationship management skills, along with demonstrated experience in developing consultative relationships with leaders. * Ability to successfully work in a consensus decision-making environment. * Developed team-based management style with the ability to drive change while maintaining an ethical, equitable, consistent and team-focused work environment. * Ability to mentor and develop staff by outlining goals, objectives, implementing support (e.g., teaching) and performance measures and encouraging continuous learning, realignment and training. * Ability to enhance and apply strategic initiatives in daily operations, providing guidance and support as necessary. * Experience in a unionized environment. * Chartered Institute of Personnel and Development (CIPD), Certified Professional in Learning and Performance (CPLP), Organization Development Certified Professional Program (ODCP), Society for Human Resource Management Certified Professional/Senior Certified Professional (SHRM-CP/SHRM-SCP), Professional in Human Resources/Senior Professional in Human Resources (PHR/SPHR) or other similar certifications. Compensation and Benefits The annual base salary range for this position is $169,000 - $176,575. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer alignment, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations. To support faculty and staff well-being, USC provides benefits-eligible employees with a broad range of benefits and perks to help protect their and their dependents' health, wealth, and future. These benefits are available as part of the overall compensation and total rewards package. You can learn more about USC's comprehensive benefits here. The University of Southern California is an Equal Opportunity Employer. Minimum Education: Bachelor's degree Minimum Experience: 10 years Minimum Field of Expertise: Bachelor's degree in business administration, human resources, psychology, industrial relations, organizational design and development, or a related field. Ten years' experience in HR and/or human capital management (e.g., employee and labor relations, talent management). Four or more years' experience in management roles, able to drive strategies utilizing demonstrated expertise in varied HR domains (e.g., compensation, diversity and inclusion). Demonstrated expertise in total rewards including compensation, recruitment, employee and labor relations, talent management (e.g., performance management, learning and development), continuous process improvement, change management, training, diversity, equity and inclusion strategies, workforce planning, and organizational development. Excellent ability in consulting with business/organizational units about strategically managing talent. Proven success guiding teams with demonstrated values and leadership skills. Excellent written and oral communications skills, with the ability to exercise discretion with confidential information. Proven knowledge of current labor and employment laws and regulations (e.g., ADA, COBRA, FLSA). Demonstrated success consulting with unit leaders on workforce planning, talent assessments and performance management. Proven and effective planning, organizational and time management skills. Demonstrated emotional intelligence and excellent interpersonal and conflict-resolution skills, able to develop positive working relationships and strong rapport with people from diverse backgrounds. Proven success guiding teams with demonstrated values and coaching skills. Ability to manage one or more direct reports. Proficiency with Microsoft Office. USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying. We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at **************, or by email at *************. Inquiries will be treated as confidential to the extent permitted by law. * Notice of Non-discrimination * Employment Equity * Read USC's Clery Act Annual Security Report * USC is a smoke-free environment * Digital Accessibility If you are a current USC employee, please apply to this USC job posting in Workday by copying and pasting this link into your browser: *************************************************************
$169k-176.6k yearly Auto-Apply 41d ago

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Manager, Social Media
AEG 4.6
Los Angeles, CA jobs
In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. Manager, Social Media DEPARTMENT: Communications REPORTS TO: Director, Marketing FLSA STATUS: Exempt LEGENDS GLOBAL Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component - feasibility & consulting, owner's representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking - of world-class live events and venues. The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career. Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sound like a winning formula for you? Join us! THE ROLE The Manager of Social Media will support digital content strategy and execution across a portfolio of managed venues, including arenas, stadiums, theaters, and convention centers. This role is responsible for content creation, campaign coordination, audience engagement, and social storytelling that enhances venue brands, supports event promotion, and strengthens community connection. The ideal candidate is a creative and analytical social media professional with a strong interest in live entertainment and venue-based experiences. This person thrives in a fast-paced environment, brings fresh ideas, and is committed to producing high-quality, platform-native content. ESSENTIAL DUTIES AND RESPONSIBILITIES Assist in planning and executing social media strategies that support venue-level and organizational marketing goals. Create, edit, and publish multimedia content (copy, graphics, photo, video) that reflects brand voice and elevates event programming. Collaborate closely with venue teams to support social media initiatives aligned with strategic priorities and audience needs. Track social media trends, platform updates, and cultural moments to surface timely ideas and innovative content opportunities. Execute community management and audience engagement across all social channels. Maintain and update content calendars for venue-specific platforms. Conduct social listening to gather insights and inform content strategy, tone, and engagement approach. Monitor KPIs and assist in reporting on performance metrics and campaign results. Support evaluation of social tactics to ensure content meets performance expectations and drives desired outcomes. SUPERVISORY RESPONSIBILITIES Carries out supervisory responsibilities in accordance with all company policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty with effectiveness, energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience 3-5 years of experience in social media management, content creation, or digital marketing. Proven ability to produce compelling, platform-native content across major social channels. Experience in sports, live entertainment, or venue/event-based industries preferred. SKILLS AND ABILITIES Strong writing, editing, and visual storytelling skills. Proficiency with social media management and analytics tools (e.g., Sprout, Hootsuite, Sprinklr, native platform tools). Comfort with design and video editing tools (e.g., Adobe Creative Suite, Canva, CapCut). Ability to manage multiple deadlines and workstreams in a fast-paced environment. Strong collaboration and interpersonal communication skills. Highly organized with sharp attention to detail. Ability to stay current on digital trends and translate them into actionable content strategies. COMPENSATION Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan. WORKING CONDITIONS Location: Los Angeles, CA; Dallas, TX; Chicago, IL; or New York, NY (reporting structure remote) PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. NOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position. Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
$65k-84k yearly est. 8d ago
Digital Library Product and Service Manager
Stanford University 4.5
Stanford, CA jobs
The Libraries values are rooted in a commitment of mutual respect, the idea that every member of the staff has something to contribute, and that learning is constant. We seek a team member who is ready to share their skills and perspectives. This position is dual posted at level 2 and 3. This position is suited to candidates who thrive on supporting others to achieve their goals, who embrace curiosity and exploration with technology, and enjoy working in a dynamic and highly collaborative environment. An ideal candidate will bring experience with digital librarianship, familiarity with research practice, understanding of the open source ethos and the software development lifecycle, knowledge of the digital library discovery landscape, and capacity for hands-on technical analysis and management of digital content. About Stanford Libraries: Stanford Libraries has a network of over 15 libraries with over 400 employees. We are committed to fueling the teaching, learning and research across Stanford by acquiring, stewarding, and making available a robust collection, currently in excess of 12 million items. Everyone in the organization plays a vital role in fulfilling that objective. Our dedication to discoverability and information management also has us engaged in dynamic global partnerships. We are constantly building and strengthening our organization, and we recognize striving for excellence is a marathon and not a sprint. We are constantly trying to strike the right pace and admit there are times when we find ourselves at a fast jog. While we hope to always find candidates who fit within our organization, what we truly seek is someone who will add to our culture, our profession as well as the greater academic arena. We are invested in the success of our teams and the individuals who represent Stanford Libraries. About the Position: The Digital Library Product and Service Manager (DLPSM) will report to the Associate Director for Digital Library Services in the Digital Library Systems and Services (DLSS) division of the Libraries. The division is based on the historic campus of Stanford University in Stanford, California. The position is eligible for remote work. The Digital Library Product and Service Manager will join a high performing team -- including digital library service managers, product owners, systems analysts, data scientists, and project managers -- in DLSS, the department within Stanford University Libraries (SUL) responsible for the development, promotion, delivery, and continual improvement of digital library services for the Stanford community and the research community more broadly. The role's primary responsibility is to manage and advance two established programs at Stanford University Libraries: Spotlight Exhibits and Virtual Tribunals. The DLPSM will serve as the product and service manager for Spotlight Exhibits, SUL's online platform for showcasing digital library collections. They will work closely with software development teams at SUL and in the Spotlight open source community to routinely maintain and enhance its features and capabilities over time as digital content, user needs and online technologies evolve. They will directly support SUL collection managers, library curators and their partners in their adoption and ongoing use of Spotlight to promote discovery and use of Stanford's extensive collections. They will lead a service team to promote collaborative, participatory service development with library colleagues. They will also support faculty and researchers at Stanford who aim to showcase their work through teaching and broader online dissemination to reach global audiences. Further they will actively be involved and engage with fellow digital library staff in ongoing efforts to explore and re-imagine the future of digital library collection discovery and access. The DLPSM will also serve as the product and service manager for Virtual Tribunals (VT), a collaboration between SUL and the Stanford Center for Human Rights and International Justice to compile a comprehensive, searchable digital archive database of international criminal law and tribunal records, from post-World War II war crimes trials through to contemporary courts. Alongside content contributors, subject matter experts, data scientists, engineers and archivists, the DLPSM manages and executes discrete digital collections projects, scoping timelines and resource requirements, engaging with digitization and metadata vendors, developing project plans, specifying and reviewing work packages, tracking progress and communicating outcomes. The size and nature of the VT collection -- which is made available via Stanford's Spotlight -- has grown significantly in the past five years; this role is positioned to build on recent successes to continue to heighten VT's international visibility, to develop new partnerships and attract funding, and to advance the usability of the database through the introduction of new technologies. Beyond these two primary focus areas, they will contribute to organizational portfolio analysis, continually helping to surface, assess, understand, and communicate the business needs of the library's evolving digital programs and initiatives. They will work with their teammates and DLSS leadership to inform prioritization and decision making where the outcomes impact or depend on the services and resources of DLSS and adjacent units. And they will contribute to team efforts to ensure our systems and services support the organization's mission and values while promoting a culture of collaboration, peer support and professional development. CORE DUTIES* ● Gather and document functional and business requirements for complex services. ● Analyze new business requirements, assist with feasibility of enhancement requests, system functionality, current system use and user needs. ● Specify functional analysis and design and work with developers and analysts to recommend solutions and resolve system and/or data issues. ● Perform testing of new systems, upgrades and patching of existing systems; plan, conduct and document results of testing. ● Review, research and evaluate software to determine its usefulness and appropriateness as related to existing or proposed business systems; assist or develop preliminary and detailed system design documentation. ● Advise users requiring assistance in solving complex problems or issues regarding business systems. ● Analyze data and provide data sets to users for analysis. May include development of operational and analytical reports for end users. ● Develop and execute user support plans and processes. Develop and deliver training materials. ● Serve as service manager, managing day-to-day activities associated with the lifecycle of the service. ● Serve as product owner on work cycles. May also serve as project lead on several concurrent projects. ● Conduct and synthesize research to inform decision making and planning. Make recommendations. ● Liaise with external vendors or partners in support of a business system, which may include coordination of system development or integration, implementation and/or operations. * - Other duties may also be assigned. MINIMUM REQUIREMENTS: Education & Experience: ● IT Business Analyst 2: Bachelors + 5 years experience or a combination of education and relevant experience. ● IT Business Analyst 3: Bachelors + 8 years experience or a combination of education and relevant experience. Knowledge, Skills and Abilities: ● Knowledge of computer system capabilities, business processes, and workflow. ● Experience with enterprise applications and understanding of database and index driven applications. ● Strong understanding of the software development life cycle. ● Current knowledge of changes and advances in computer and data technology. ● Skill in conducting interviews and facilitating group meetings. ● Skill in developing and conducting training programs. ● Excellent communication skills, both written and verbal, including the ability to bridge functional and technical resources by communicating effectively with individuals of varying systems expertise and business needs. ● Strong listening, negotiation, and conflict resolution skills. ● Ability to develop and execute system test plans. ● Ability to document business systems. ● Proven problem solving and analytical thinking and ability to approach problems logically and systematically. ● Strong project management skills, interpersonal skills, and customer service orientation ● Capabilities in the following: data mapping, conversion, table structure knowledge, documentation skills, test scripts development, functional analysis, coordination of user acceptance and sign-off, fit/gap analysis, requirements documentation and process flow charting. PHYSICAL REQUIREMENTS*: ● Constantly perform desk-based computer tasks. ● Frequently sit, grasp lightly/fine manipulation. ● Occasionally stand/walk, use a telephone. ● Rarely writing by hand, lift/carry/push/pull objects that weigh up to 10 pounds. * - Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job. WORKING CONDITIONS: ● Occasional work on weekends, evenings, holidays, and flexible shifts. ● May have exposure to high voltage electricity, noise > 80dB TWA, confined spaces, and working at heights above 10 feet. WORK STANDARDS: ● When conducting university business, must comply with the California Vehicle Code and Stanford University driving requirements. ● Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations. ● Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned. ● Subject to and expected to comply with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in the University's Administrative Guide, ******************************* Stanford is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. Stanford welcomes applications from all who would bring additional dimensions to the University's research, teaching, and clinical missions. The expected pay range for IT Business Analyst 2 position is $125,557.00 - $154,213.00 per annum. The expected pay range for the IT Business Analyst 3 position is $156,505.00 - $183,920.00. Stanford University provides pay ranges representing its good faith estimate of the salary the university reasonably expects to pay for a position upon hire. The pay offered to a selected candidate will be determined based on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, geographic location, and external market pay for comparable jobs. At Stanford University, base pay represents only one aspect of the comprehensive rewards package. Why Stanford is for You: Imagine a world without search engines or social platforms. Consider lives saved through first-ever organ transplants and research to cure illnesses. Stanford University has revolutionized the way we live and enrich the world. Supporting this mission is our diverse and dedicated 17,000 staff. We seek talent driven to impact the future of our legacy. Our culture and unique perks empower you with: ● Freedom to grow. We offer career development programs, tuition reimbursement, and course auditing. Join a TedTalk, watch a film screening, or listen to a renowned author or global leader speak. ● A caring culture. We provide superb retirement plans, generous time-off, and family care resources. ● A healthier you. Choose from hundreds of health or fitness classes at our world-class exercise facilities. We provide excellent health care benefits. ● Discovery and fun. Stroll through historic sculptures, trails, and museums. ● Enviable resources. Enjoy free commuter programs, ridesharing incentives, discounts and more. Additional Information * Schedule: Full-time * Job Code: 4772 * Employee Status: Regular * Grade: I * Requisition ID: 108045 * Work Arrangement : Remote Eligible
$156.5k-183.9k yearly 5d ago
Digital Marketing and Communications Manager
Chapman University Careers 4.3
Irvine, CA jobs
The Digital Marketing and Communications Manager for the Schmid College of Science and Technology works closely with key stakeholders to develop and implement a comprehensive marketing strategy to elevate Schmid's public profile and to promote the school's research activity, programs, faculty accomplishments, and other programs and events to students and external audiences. This position supports the overall marketing strategy, branding, and messaging of Schmid College of Science and Technology at Chapman University. Working with the Dean, Leadership The Cabinet, Staff, and Office of Strategic Marketing and Communications ( SMC ) develop and implement marketing goals, identify and communicate with target audiences, craft messages for specific programs, and orchestrate tactics to deliver these messages. Creates collateral that is adherent to brand guidelines, provides content for websites, events, blog, social media channels, and printed publications. Manages college's social media channels and tracks the creation of, and/or updates to, marketing collateral and publications for the college, including event invitations, postcards, programs, brochures, electronic newsletters, email blasts, advertisements, digital displays, posters, and promotional giveaway items. This role requires supervising student workers and delegating tasks appropriately. Manages content for the blog, website, and publications. Assists with college, alumni, and outreach events as needed. Manages appropriate images for marketing use and coordinates photography when necessary. Aids with administrative duties as needed. This position requires the ability to work some evening and weekend hours to attend events for job-related functions. Responsibilities Develop and manage communication and marketing strategies and activities Develop and execute a comprehensive communication campaign and marketing strategy to support growing research activity. Serve as primary liaison between the college and central marketing office ( SMC ) to support a coordinated approach to communicate with internal and external constituencies. Manage college communications internal workflow, implementation timeline and procedures. Ensure the development and implementation of a comprehensive communication campaign and marketing strategy. Work with Dean and Leadership Cabinet to promote and enhance the reputation of the college. Oversee communication activities including production timeline, review materials, respond to inquiries, and distribution of materials. Monitor communications metrics and propose optimization and amplification strategies. Facilitate focus groups to determine effective marketing and communication strategies. Foster partnerships and engage the college community to contribute their stories. Identify and share newsworthy stories about college events, special guests, research, students, alumni, etc. Provide marketing, editorial and copy writing expertise. Coordinate with college on alumni and outreach events such as Panther for a Day, Commencement, Homecoming, Science on Tap, etc. Work with Alumni engagement to build relationships for future partnerships with the College. Participate in relevant marketing, communications, college, team, and public relations meetings. Field, track and support requests for communication and marketing needs such as event publicity requests, email campaigns, digital signage, web content, printed publications, etc. Serve on committees, attend meetings and provide service to the College and University as needed. Digital Media Management Develop and implement a comprehensive social media strategy that measurably increases engagement and reach among prospective students, current students, alumni, and other constituencies and promotes Schmid strengths and research accomplishments, aligned with brand guidelines. Schmid College Weekly Newsletter Work with multiple cross campus departments to share and promote Schmid College events in their department newsletters. Manage all Schmid College social media accounts. Keck Center TV Signage Schmid College Website Updates Produce engaging, high-performing social media posts daily. Strategize and identify content, and write, edit, and format announcements, stories, and event coverage, including live tweeting and photographing of events. Ensure content is uniquely suited to each platform. Monitor and moderate online discussions on social media platforms. Respond appropriately to questions and comments posted to social media accounts. Managerial Duties Hires, train and supervise a team of student workers. Approve time sheets and maintains schedules. Assign duties as required for needs of the business. Attend marketing meetings with the Strategic Marketing and Communication staff. Stay informed of and make recommendations for implementing new technologies, web strategies and designs. Required Qualifications Bachelor's degree or minimum of 5 years' experience in related fields or equivalent combination of education and experience. Understanding of academic, research, education functions and operating principles of a private university, especially in the science and technology fields with the ability to learn and apply science concepts. Demonstrated communication management skills and the ability to work effectively with decision-makers across many levels of an organization. Experience in marketing communication strategies and branding concepts. Proven journalistic writing style/acumen. Associated Press style writing, proper sentence structure and word usage. Strong written communication skills; ability to prepare clear, structured, grammatically correct, and articulate and persuasive materials, correspondence and other documents. Strong computer skills in using word processing, spreadsheets, presentations, Internet, digital/social media and email applications. Experience using Microsoft Office and Adobe Suite applications. Technical skills to learn and use enterprise systems and departmental tools. Knowledge of current communication tools, social media and platforms to build an online community, deliver messages and share news and information. Ability to work independently, take initiative, and exercise discretion and judgement. Analytical skills to interpret statistical data, evaluate program effectiveness and recommend changes. Strong commitment to customer service and teamwork.
$93k-119k yearly est. 28d ago
Vice President of Marketing and Communications
Chapman University Careers 4.3
Irvine, CA jobs
Chapman University has partnered with Aspen Leadership Group in the search for a Vice President for Marketing and Communications. You may view the position prospectus or submit an application via this link: https://opportunities.aspenleadershipgroup.com/opportunities/1377 . The Vice President of Marketing and Communications is a senior leader at Chapman University providing the vision, strategy, and oversight for all marketing and communications functions. This role serves as the chief spokesperson for the University and is a member of the President's cabinet. Reporting to the Executive Vice President and Chief Advancement Officer, the VP of Marketing and Communications brings a strategic, proactive approach to leading the Office of Strategic Marketing and Communications (“SMC”) to tell the University's story in a compelling way; raise its profile across the region, nationally, and internationally; and support the priorities and initiatives set forth in the University's Strategic Plan, as Chapman continues its exciting trajectory to become one of the nation's elite institutions of higher education. A collaborative, collegial leader, the VP is responsible for motivating and empowering a team of approximately 35 talented marketing and communications professionals and building on the strengths of the current operation to maintain a collaborative office that is sought out and relied upon by campus partners across the institution. Data-driven and results-oriented, the VP will have experience building and maintaining an efficient team structure that can manage workflow and processes effectively from conceptualization to implementation; focus on key institutional priorities that enhance and support enrollment, philanthropic giving, and the institution's reputation; and evaluate progress toward key performance indicators, implementing changes for continual improvement. This role oversees four primary areas including (1) communications and brand strategy, which includes public relations, content marketing, publications, copywriting, and writing for executive support; (2) brand identity and visual strategy, which includes print and digital design, photography, and videography; (3) marketing strategy and audience engagement, which includes campaign development, media planning, digital marketing, web development, and social media; and (4) marketing operations and insights, which includes project management and data analysis and reporting. The VP of Marketing and Communications advises executive leadership, senior staff, vice presidents/provosts, deans, and department leadership on a variety of communications matters. A highly visible role, the VP of Marketing and Communications should exhibit strong communication skills and presence, as well as impeccable integrity, judgment, and diplomacy. Responsibilities Leadership and Vision Set the vision for, design, and implement an overarching, data-driven marketing and communications plan that proactively builds on the strengths of the current operation, aligns with the University's strategic priorities, and targets key audiences. Lead a centralized marketing and communications team of approximately 35 professionals while ensuring strong collaboration with marketing and communications staff/liaisons within Chapman's 11 schools and colleges and various campus departments and offices. Set department priorities and manage resources accordingly, with a focus on supporting and enhancing enrollment strategies, philanthropic activity, and institutional reputation. Ensure cohesive messaging and brand identity that extends across all media and communications platforms/vehicles, supports the needs of key constituencies, and advances the goals of the University. Use quantitative and qualitative data to evaluate the success and effectiveness of marketing and communications initiatives and campaigns with target audiences on an ongoing basis. Adjust strategies and tactics as necessary to meet long-term objectives, annual goals, and KPIs. Provide reports and analysis to University leadership and the Board of Trustees, as requested. Evaluate and, as appropriate, make changes to improve marketing and communications processes, workflows, and organizational structure. Communications and Public Relations Serve as an advisor to University leadership on communications matters and messaging to internal and external constituencies. Prepare or oversee the preparation of executive communications. Act as chief spokesperson on behalf of the University, as appropriate. Lead crisis management planning and establish/update crisis communications policies and procedures. Identify situations affecting the health, safety, or reputation of the University or its community members that need an immediate media and/or public response. Provide thoughtful, real-time crisis management, guidance, and support to University leadership. Work with colleagues and key stakeholders to elevate and protect the University's reputation through crisis communications, positioning, and marketing campaigns. Prioritize the generation of positive media coverage of noteworthy developments including student/alumni successes, faculty research and accomplishments, philanthropic support, community engagement, and other initiatives and achievements. Marketing Strategy and Branding Develop collaborative relationships with academic units, University offices, and other partners across campus to persuasively tell Chapman's story consistent with its branding strategy. Understand academic units' and other offices' specific priorities, communicate how those integrate with the University's marketing and communications strategy and goals, and align expectations for how SMC can support those priorities, consistent with the University's strategic plan and institutional priorities. Ensure SMC provides appropriate levels of support and service to campus partners within the schools, colleges, and university offices; when SMC cannot fulfill department requests, ensure collaboration with campus partners to identify appropriate solutions or alternatives. Ensure effective structure, processes, and protocols are in place for optimal workflow management and success. Seek feedback from campus partners and adjust SMC's approach and processes as appropriate. Thoroughly evaluate current marketing and branding efforts across the University and the implementation of the new brand. Ensure the development and implementation of effective branding, segmentation strategies, and customized digital marketing campaigns. Proactively ensure the University's marketing and communications strategies remain innovative and incorporate the technology and platforms used by its target audiences. Provide leadership and partner with academic units and University offices to develop and implement strategies to engage and connect with traditionally underrepresented and underserved communities to support and enhance diversity within the University community. Periodically conduct market research and adjust strategies and/or tactics to account for insights gained from such research. Management and Administration Oversee the recruitment, training, management, and retention of a talented, diverse team of marketing and communications professionals. Ensure team members benefit from professional development opportunities. Foster an environment that encourages collaboration, creativity, innovation, respect, and accountability. Guide and empower team members through transparency, active communication, and clear direction, placing team members' work within the context of Chapman's priorities and goals. Ensure compliance with accessibility standards and all pertinent laws, regulations, and University policies, including FERPA and CAN - SPAM Act, among others. Oversee department budget and expenditures. Allocate resources to support strategic priorities. Stay informed of industry trends and emerging media, and empower team members to be nimble in incorporating new approaches as warranted. Required Qualifications Undergraduate degree. At least 10 years of experience leading a comprehensive marketing and communications operation in a complex, mission-driven organization that serves a variety of audiences, ideally in higher education. Demonstrated ability to build upon an existing marketing and communications operation, evaluating its strengths, identifying opportunities for improvement, setting a vision for the future, and guiding teams through changes to structure and processes. Proven management skills in establishing a team and goal-oriented environment that empowers staff, fosters professional development, and celebrates achievements. An approach to management that leads by example, bringing out the best in team members and yielding pride, ownership, and a sense of team effort. Experience with performance management. Ability to build relationships with a wide range of constituents from diverse backgrounds. A strong commitment and sensitivity to fostering inclusive working and learning environments. Comprehensive understanding of marketing, branding, and communications processes from creative conceptualization to implementation within large, complex organizations. Demonstrated success developing and implementing branding and marketing strategies to elevate institutional reputation, grow enrollment, and drive philanthropy. Demonstrate expert knowledge of traditional, digital, and emerging media. Understand how to leverage different platforms to support institutional goals and priorities. Extensive experience in strategic communications, crisis planning and management, public relations, reputation management, and internal communications. Experience working with media outlets and generating positive media coverage. Significant experience advising executive leadership on a variety of communications matters and preparing executive communications. Experience with data analytics and an aptitude for using data and metrics to guide decision-making; the ability to help teams embrace a data-driven approach. Possess superb communication skills and the ability to address challenges with poise and diplomacy. Excellent public speaking abilities and the ability to communicate effectively and persuasively to diverse groups of internal and external constituencies. Substantial experience building relationships and collaborating with diverse stakeholders and campus partners, seeking their input, and serving as a resource and advisor to them. Outstanding management, operational, and planning skills, including the ability to ensure multiple projects move forward simultaneously. Impeccable judgment, integrity, diplomacy, and tact. Experience creating operational efficiencies, managing budgets, and allocating resources to meet department objectives. Ability to understand and consistently ensure compliance with University policies and procedures, state and federal rules and regulations, as well as high ethical standards
$153k-223k yearly est. 60d+ ago
Website and Digital Marketing Lead
Ridgeline 4.1
San Ramon, CA jobs
Are you a web-first, data-driven marketer who loves building fast, scalable, and accessible digital experiences that convert into pipeline? Do you thrive owning Webflow end-to-end, partnering across Marketing, Design, and RevOps, and turning insights into measurable revenue impact? Are you eager to take full ownership of Ridgeline's web presence while translating digital strategies into real pipeline growth? If so, we invite you to be a part of our innovative team. As Ridgeline's Website and Digital Marketing Lead, you'll serve as both our primary Webflow developer and our digital marketing strategist. You will architect a robust, scalable, and visually compelling digital experience that powers awareness, education, and demo conversions across the buyer journey. Working cross-functionally across teams, you'll ensure our site reflects our brand and fuels pipeline-backed by clear data and strong governance. You'll also leverage cutting-edge technologies-including AI tools like ChatGPT-to optimize content, structure, and performance across channels. At Ridgeline, how we work matters as much as what we build. Ridgeliners act like owners, choose growth over comfort, and communicate with transparency. We assume positive intent, bias toward action, and bring solutions-not just problems. We celebrate wins, learn from setbacks, and thrive in a resilient, collaborative, high-performing culture. If this excites you, we'd love to meet you. You must be work authorized in the United States without the need for employer sponsorship. The impact you will have Build, manage, and evolve Ridgeline's Webflow instance as a scalable, component-based CMS aligned with our brand and design system Design and implement modular, high-performing landing pages and site structures optimized for speed, accessibility, and enterprise readiness Develop reusable components and page templates that streamline marketing campaign launches and improve team velocity Own demo/contact workflows, from form UX to routing and attribution across Salesforce and marketing automation platforms Translate campaign briefs into compelling digital experiences that convert visitors into qualified leads Establish and enforce web governance processes, including SLAs, documentation, and intake prioritization Collaborate with Product Marketing to ensure messaging is clear, targeted, and conversion-optimized for investment audiences Drive SEO strategy through metadata, schema, and optimized IA, while maintaining accessibility and UX best practices Partner with RevOps to implement tracking via Google Tag Manager, GA4, and other tools to ensure clean attribution and funnel visibility Identify and run A/B tests and multivariate experiments to improve conversion and continuously enhance web performance Act as the Center of Excellence for all things digital-upskilling the team and ensuring internal stakeholders understand the platform's capabilities Collaborate cross-functionally with Design, Legal, Security, and IT to ensure compliance, brand consistency, and performance standards What we look for 5-8 years in website management, Webflow development, or digital marketing within B2B SaaS Proven Webflow expertise, with a portfolio showcasing component libraries, custom interactions, and CMS complexity Strong HTML/CSS skills and ability to troubleshoot or implement lightweight JavaScript when needed Experience executing enterprise buyer journeys and building pipeline-driving digital campaigns Deep understanding of SEO, UX, performance optimization, and accessibility Familiarity with Figma, Google Tag Manager, GA4, and CRM/MAP integrations (Salesforce, HubSpot, Marketo, etc.) Excellent cross-functional communication and project management skills Ability to think strategically while executing hands-on-comfortable working independently and cross-functionally Bonus Experience in fintech or investment/wealth management Familiarity with localization or multi-language site strategy Background in category creation, brand storytelling, or campaign strategy Exposure to experimentation platforms or personalization engines About Ridgeline Ridgeline is the industry cloud platform for investment management. It was founded by visionary tech entrepreneur Dave Duffield (co-founder of both PeopleSoft and Workday) to apply his successful formula of solving operational business challenges with bold innovation and human connectivity to the unique needs of the investment management industry. Ridgeline started with a clean sheet of paper and a deep bench of experts bound by a set of core values and motivated to revolutionize an industry underserved by its current tech offerings. We are building a new, modern platform in the public cloud, purpose-built for the investment management industry and we are prioritizing security, agility, and usability to empower business like never before. With a growing campus in Reno and offices in New York, Lake Tahoe, and the Bay Area, Ridgeline is proud to have built a fast-growing, people-first company that has been recognized by Fast Company as a “Best Workplace for Innovators,” by The Software Report as a “Top 100 Software Company,” and by Forbes as one of “America's Best Startup Employers.” Ridgeline is proud to be a community-minded, discrimination-free equal opportunity workplace. Ridgeline processes the information you submit in connection with your application in accordance with the Ridgeline Applicant Privacy Statement. Please review it in full to understand our privacy practices. Compensation and Benefits The typical starting salary range for new hires in this role is $135,000 - $157,500. Final compensation amounts are determined by multiple factors, including candidate experience and expertise and may vary from the amount listed above. As an employee at Ridgeline, you'll have many opportunities for advancement in your career and can make a true impact on the product. In addition to the base salary, 100% of Ridgeline employees can participate in our Company Stock Plan subject to the applicable Stock Option Agreement. We also offer rich benefits that reflect the kind of organization we want to be: one in which our employees feel valued and are inspired to bring their best selves to work. These include unlimited vacation, educational and wellness reimbursements, and $0 cost employee insurance plans. Please check out our Careers page for a more comprehensive overview of our perks and benefits. #LI-Hybrid
$135k-157.5k yearly Auto-Apply 5d ago
Vice President Integrated Marketing - Goldenvoice (Concerts & Venues)
AEG Worldwide 4.6
Los Angeles, CA jobs
Company Information For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer. Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations. If you want to be challenged to up your game and make a difference, then join us in giving the world reason to cheer! A Brief Overview The Vice President of Integrated Marketing, Goldenvoice, is a senior leadership role responsible for overseeing the development and execution of a comprehensive marketing strategy across all Goldenvoice promoted shows. This position plays a critical role in driving ticket sales, enhancing brand awareness, increasing audience engagement, and growing revenue through innovative and data-driven integrated marketing efforts. The VP leads a high-performing marketing team, ensuring scalable processes, creative excellence, and alignment with overall business goals. The role requires deep expertise in the live events industry, strong strategic thinking, and a track record of success in leading marketing functions at scale. What you will do Develop and execute comprehensive integrated marketing strategies that align with company objectives to drive ticket sales, brand growth, and new partnerships. Lead cross-functional marketing initiatives spanning digital, traditional, experiential, and partnership channels to deliver cohesive and impactful campaigns. Collaborate with senior leadership to establish marketing budgets, KPIs, and performance metrics, ensuring alignment with business goals and campaign effectiveness. Champion innovative, artist-first and fan-first experiences by driving fresh creative approaches, maintaining brand consistency, and identifying new marketing channels aligned with emerging consumer behaviors. Design and implement multi-channel marketing campaigns for large-scale concerts, leveraging both digital and traditional media to maximize reach and impact. Manage relationships with managers, talent agencies, record labels, and venues to identify and activate co-marketing opportunities that enhance campaign effectiveness. Oversee digital marketing efforts-including social media, email, influencer partnerships, and paid advertising-while driving content strategy across video, social, and experiential activations. Develop innovative promotional strategies that incorporate emerging platforms and technologies, and implement CRM and marketing automation tools to enhance customer engagement and internal efficiency. Foster a collaborative, creative, and data-informed team culture focused on continuous improvement and high performance. Build, mentor, and lead a high-performing marketing team, including senior integrated marketers, a social media manager, and a publicist, fostering alignment with overall business goals. Recruit top-tier marketing talent and develop organizational capabilities that support long-term growth and innovation. Set clear performance expectations and provide ongoing coaching and development, while representing the marketing team at key concerts to support activations, evaluate audience engagement, and strengthen industry relationships. Establish comprehensive measurement frameworks to track campaign performance, ROI and customer acquisition costs. Analyze market trends, competitive landscape, and consumer behavior to inform strategic marketing decisions. Leverage internal and external data to optimize campaigns for performance and spend efficiencies. Present regular performance reports and strategic recommendations to executive leadership Education Qualifications BA/BS Degree (4-year) (Advanced Degree Preferred) Marketing, Communications, or related field (MBA a plus). Experience Qualifications 12+ years of progressive marketing leadership, including 8+ years in senior roles within the live events or music industry. Skills and Abilities Deep understanding of the concert promotion and live entertainment ecosystem. Proven track record of developing and executing integrated marketing campaigns that drive measurable results. Experience managing large-scale marketing budgets and leading teams of 15+ professionals. Established relationships within the music industry, media, and California entertainment community. Demonstrated success in creating revenue-generating collaborations and strategic partnerships. Expertise in digital platforms, social media strategy, and emerging marketing technologies. Strong analytical skills and fluency in marketing analytics tools and data visualization platforms. Excellent presentation and communication skills with the ability to influence at all levels. Skilled in project management, cross-team workflow optimization, CRM systems, and ticketing technology. Knowledge of brand management, public relations, and real-time communication strategies. Qualifications BA/BS Degree (4-year) (Advanced Degree Preferred) Marketing, Communications, or related field (MBA a plus). 12+ years of progressive marketing leadership, including 8+ years in senior roles within the live events or music industry. Deep understanding of the concert promotion and live entertainment ecosystem. Proven track record of developing and executing integrated marketing campaigns that drive measurable results. Experience managing large-scale marketing budgets and leading teams of 15+ professionals. Established relationships within the music industry, media, and California entertainment community. Demonstrated success in creating revenue-generating collaborations and strategic partnerships. Expertise in digital platforms, social media strategy, and emerging marketing technologies. Strong analytical skills and fluency in marketing analytics tools and data visualization platforms. Excellent presentation and communication skills with the ability to influence at all levels. Skilled in project management, cross-team workflow optimization, CRM systems, and ticketing technology. Knowledge of brand management, public relations, and real-time communication strategies. Our people are passionate about what they do, the product they sell, and the customers they serve. If you're looking for an opportunity to be a part of a work family that values collaboration, innovation and dedication, we're the right company for you. Payscale: $200,000 - $255,000 Bonus: (If applicable) This position is eligible for a bonus under the current bonus plan requirements. Benefits: Full-time: We offer a comprehensive benefits package that includes: medical, dental and vision insurance, paid holidays, vacation and sick time, company paid basic life insurance, voluntary life insurance, parental leave, 401k Plan (with a current employer match of 3%), flexible spending and health savings account options, and wellness offerings. AEG reserves the right to change or modify the employee's job description whether orally or in writing, at any time during the employment relationship. AEG may require an employee to perform duties outside their normal description. AEG's policy is to hire the most qualified applicants. We are an equal opportunity employer and will not discriminate against any individual, employee, or application for employment on the basis of race, color, marital status, religion, age, sex, sexual orientation, national origin, or any other legally protected status recognized by federal, state or local law.
$200k-255k yearly Auto-Apply 60d+ ago
2025-26 Communications & Marketing Manager
The Einstein Group 4.0
New Orleans, LA jobs
Communications & Marketing Manager 12-month Exempt About Einstein Charter Schools Einstein Charter Schools (“Einstein”) is a nonprofit Charter Management Organization whose mission is to nurture students to be academically STRONG as well as socially and emotionally resilient. Founded in 2005, Einstein Charter Schools is a top performing, tuition free, open admissions network of 4 schools in New Orleans East, serving grades PK-12. Our schools are: Sherwood Forest, Village De L'est, Einstein Middle School, and Sarah T. Reed High School. Authorized by the Orleans Parish School Board, we service the needs of more than 1,600 students, over 30% of whom receive ELL services. At Einstein, we know our people actualize our mission for our students. We strive to create work environments and a total rewards package that promotes the hiring and retention of highly effective staff. We offer our staff an opportunity to impact the lives of our students and their New Orleans East community, a culture that prioritizes growth and collegiately, and a competitive compensation and benefits package. About You Above all else, you come to Einstein because you believe in our mission to nurture students to be academically STRONG as well as socially and emotionally resilient. You believe in EVERY child and their capacity to learn, grow, and achieve their dreams. You are focused on… Our students. In all your actions, you act in the best interest of our students. You embrace and protect their individuality and diversity. You seek to ensure they have access to an equitable future. Our goals. You are laser focused on our goals and strive to meet them efficiently. You know acting on data and feedback is an essential skill and aren't afraid to innovate.. Our people. You hope to work for an organization that is both result-driven AND relationship-driven. You seek an environment where our staff can engage authentically, collegially and have fun. You value diversity and prioritize inclusion. Position Overview This role is responsible for developing custom messaging and marketing to community leaders, internal, and external stakeholders while supporting a holistic social media narrative. Reports to the Chief Operations Officer Key Responsibilities Develop and execute world-class partner marketing strategies and materials to support district goals Understand the needs and motivation of community leaders and partners Become an expert in the social media products and services that support these audiences Support with managing the network's website; this includes attending monthly website update meetings, collaborating on the functionality of the website, collaborating on the evaluation and management of website performance, collaborating on the development, maintenance, and updates of website content. Develop compelling, integrated marketing content Maintain a fair understanding of internet technology required to update and back up the website Partner closely with cross-functional teams within the district Use data to make marketing decisions Work directly with partnerships to increase communications and engagement efforts that will impact all stakeholders Support with the planning of strategic events Actively engage in the Einstein community and build relationships with key stakeholders, both internal and external Support the growth and development of strategic partnerships, volunteer programs, and family engagement Implement and monitor procedures that professionally enhance all facets of communications Support with all district crisis communications functions Supervise social media responses issued by the communications department Communicate effectively with the CEO, COO, staff, media and community Attend board meetings when applicable Attend external meetings as required Perform other duties as may be assigned by the CEO/COO Requirements Skills/Qualifications Proven organizational, communication and interpersonal skills Demonstrated skills in writing, editing, proofreading all types of content Strong public speaking skills Strong knowledge of the K-12 educational environment Proven media relations skills including crisis management methods Thorough knowledge of media relations, public relations, and New Orleans metro area media Excellent planning skills and highly effective organizational and consensus building skills Data driven with proven ability to evaluate effectiveness of communications and engagement strategies with a continual improvement mindset Work Environment Listed below are key points regarding environmental demands and the work environment of the job. Mental Demands: Ability to process a large volume of data and forms Finger Dexterity; using primarily just the finger to make small movements such as typing, using calculators, picking up small objects, or pinching fingers together. In addition, must be able to handle a high volume of paperwork, which will involve filing, and making copies, etc. Able to operate office machines and equipment in a safe and effective manner Talking; must convey detailed or important instructions or ideas accurately and clearly Average Hearing; able to hear average or normal conversations and receive ordinary information. Visual Abilities; good acuity necessary to constantly view the computer monitor, prepare or inspect documents or operate office machinery. Physical Strength; Often sedentary work. Sitting for long periods of the time. Exerts up to 20 lbs. of force occasionally (almost all office jobs) and able to lift and carry up to 20 pounds. Frequent multi-tasking, changing of task priorities, and repetitious, exacting work required. Periodically working in a noisy, distracting environment with some deadline pressures. Evaluation ? Annual Review Designated Evaluation Tool ? Evaluated by the COO and/or designee Compensation is commensurate with experience. Einstein Charter Schools welcomes all applicants and does not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, military status, or any other protected grounds in any of its activities or operations, including hiring
$50k-61k yearly est. 6d ago
2025-26 Communications & Marketing Manager
Einstein Charter Schools 4.0
New Orleans, LA jobs
Communications & Marketing Manager 12-month Exempt Einstein Charter Schools ("Einstein") is a nonprofit Charter Management Organization whose mission is to nurture students to be academically STRONG as well as socially and emotionally resilient. Founded in 2005, Einstein Charter Schools is a top performing, tuition free, open admissions network of 4 schools in New Orleans East, serving grades PK-12. Our schools are: Sherwood Forest, Village De L'est, Einstein Middle School, and Sarah T. Reed High School. Authorized by the Orleans Parish School Board, we service the needs of more than 1,600 students, over 30% of whom receive ELL services. At Einstein, we know our people actualize our mission for our students. We strive to create work environments and a total rewards package that promotes the hiring and retention of highly effective staff. We offer our staff an opportunity to impact the lives of our students and their New Orleans East community, a culture that prioritizes growth and collegiately, and a competitive compensation and benefits package. About You Above all else, you come to Einstein because you believe in our mission to nurture students to be academically STRONG as well as socially and emotionally resilient. You believe in EVERY child and their capacity to learn, grow, and achieve their dreams. You are focused on… * Our students. In all your actions, you act in the best interest of our students. You embrace and protect their individuality and diversity. You seek to ensure they have access to an equitable future. * Our goals. You are laser focused on our goals and strive to meet them efficiently. You know acting on data and feedback is an essential skill and aren't afraid to innovate.. * Our people. You hope to work for an organization that is both result-driven AND relationship-driven. You seek an environment where our staff can engage authentically, collegially and have fun. You value diversity and prioritize inclusion. Position Overview This role is responsible for developing custom messaging and marketing to community leaders, internal, and external stakeholders while supporting a holistic social media narrative. Reports to the Chief Operations Officer Key Responsibilities * Develop and execute world-class partner marketing strategies and materials to support district goals * Understand the needs and motivation of community leaders and partners * Become an expert in the social media products and services that support these audiences * Support with managing the network's website; this includes attending monthly website update meetings, collaborating on the functionality of the website, collaborating on the evaluation and management of website performance, collaborating on the development, maintenance, and updates of website content. * Develop compelling, integrated marketing content * Maintain a fair understanding of internet technology required to update and back up the website * Partner closely with cross-functional teams within the district * Use data to make marketing decisions * Work directly with partnerships to increase communications and engagement efforts that will impact all stakeholders * Support with the planning of strategic events * Actively engage in the Einstein community and build relationships with key stakeholders, both internal and external * Support the growth and development of strategic partnerships, volunteer programs, and family engagement * Implement and monitor procedures that professionally enhance all facets of communications * Support with all district crisis communications functions * Supervise social media responses issued by the communications department * Communicate effectively with the CEO, COO, staff, media and community * Attend board meetings when applicable * Attend external meetings as required * Perform other duties as may be assigned by the CEO/COO Requirements Skills/Qualifications * Proven organizational, communication and interpersonal skills * Demonstrated skills in writing, editing, proofreading all types of content * Strong public speaking skills * Strong knowledge of the K-12 educational environment * Proven media relations skills including crisis management methods * Thorough knowledge of media relations, public relations, and New Orleans metro area media * Excellent planning skills and highly effective organizational and consensus building skills * Data driven with proven ability to evaluate effectiveness of communications and engagement strategies with a continual improvement mindset Work Environment Listed below are key points regarding environmental demands and the work environment of the job. * Mental Demands: Ability to process a large volume of data and forms * Finger Dexterity; using primarily just the finger to make small movements such as typing, using calculators, picking up small objects, or pinching fingers together. In addition, must be able to handle a high volume of paperwork, which will involve filing, and making copies, etc. * Able to operate office machines and equipment in a safe and effective manner * Talking; must convey detailed or important instructions or ideas accurately and clearly * Average Hearing; able to hear average or normal conversations and receive ordinary information. * Visual Abilities; good acuity necessary to constantly view the computer monitor, prepare or inspect documents or operate office machinery. * Physical Strength; Often sedentary work. Sitting for long periods of the time. Exerts up to 20 lbs. of force occasionally (almost all office jobs) and able to lift and carry up to 20 pounds. * Frequent multi-tasking, changing of task priorities, and repetitious, exacting work required. * Periodically working in a noisy, distracting environment with some deadline pressures. Evaluation ? Annual Review * Designated Evaluation Tool ? Evaluated by the COO and/or designee Compensation is commensurate with experience. Einstein Charter Schools welcomes all applicants and does not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, military status, or any other protected grounds in any of its activities or operations, including hiring
$50k-61k yearly est. 7d ago
Director of Communications & Marketing
San Francisco Bay University 4.2
Fremont, CA jobs
San Francisco Bay University (SFBU) is a nonprofit, WASC-accredited university located in the heart of Silicon Valley. SFBU's mission is to offer inclusive, innovative, and inspirational education for lifelong careers, preparing graduates to lead and serve in a global, technology driven society. Guided by our Strategic Plan, SFBU is reimagining higher education through: Academic Innovation - integrating applied learning, entrepreneurship, and technology. Community Impact - cultivating partnerships that strengthen our regional and global ecosystem. Student Success - fostering personalized engagement and career readiness. Institutional Excellence - promoting transparency, effectiveness, and continuous improvement. Position Summary The Director of Communications & Marketing serves as the strategic architect of SFBU's institutional communications, brand strategy, and marketing initiatives within a hybrid in-house and agency model. Reporting to the Chief of Staff & Vice President for Presidential Initiatives and Community Impact, the Director leads an integrated communications ecosystem that advances SFBU's visibility, strengthens its internal culture, and amplifies its impact regionally and nationally. This role is both strategic and operational, responsible for developing a unified communications framework that aligns messaging, enhances stakeholder engagement, and measures impact through data-driven insights. Key Responsibilities Strategic Leadership & Brand Management Develop and execute an integrated communications and marketing strategy aligned with SFBU's mission and Strategic Plan. Serve as the chief brand steward, defining the institutional voice and ensuring consistency across all touchpoints. Provide strategic counsel to university leadership on communications, positioning, and stakeholder engagement. Lead crisis communications readiness, rapid response, and issue management protocols. Champion innovation in storytelling and digital engagement to raise SFBU's profile. Communications & Media Relations Lead the creation of cohesive messaging for media, internal communications, and external relations. Cultivate relationships with journalists, thought leaders, and community partners to secure positive visibility for SFBU. Oversee press releases, media kits, and editorial strategy to highlight institutional milestones, research, and leadership. Manage internal channels such as the Bayhawk Bulletin, intranet, and leadership communications to promote transparency and engagement. Marketing, Creative, & Digital Strategy Oversee all institutional marketing (excluding recruitment marketing) - including content, creative direction, and campaigns. Ensure brand standards and identity guidelines are upheld across all internal and external communications. Manage the university website, digital storytelling, and social media ecosystem, optimizing for reach, relevance, and user experience. Coordinate with Enrollment Management to align brand and messaging with student recruitment and retention efforts. Hybrid Model Oversight Direct the in-house communications core (internal comms, brand governance, editorial, and analytics). Manage external agencies and creative partners for design, digital, media, and production. Establish and track KPIs and performance dashboards for visibility, engagement, and ROI. Ensure cross-functional collaboration across Advancement, Enrollment, Academics, and Student Affairs. Research, Analytics & Continuous Improvement Implement systems for measuring communications performance and audience sentiment. Integrate data into decision-making for marketing investments and campaign optimization. Conduct periodic communications audits to assess effectiveness and identify improvement opportunities. Leadership, Team Development & Resource Management Build and mentor a high-performing communications team committed to creativity, agility, and accountability. Manage budget, vendor relationships, and contracts with transparency and fiscal discipline. Foster an inclusive and collaborative culture where innovation and equity drive outcomes. Core Competencies Strategic Thinking- Translates institutional goals into actionable communications and marketing strategies; anticipates trends and opportunities. Leadership & Influence- Inspires collaboration, builds trust, and aligns diverse teams and partners toward a common vision. Communications Mastery- Exceptional written, verbal, and visual storytelling skills across traditional, digital, and executive platforms. Brand Stewardship- Protects and enhances SFBU's identity through clarity, consistency, and design excellence. Data & Analytics- Uses insights, metrics, and market research to drive decisions and measure impact. Crisis & Reputation Management- Demonstrates judgment, composure, and strategic clarity under pressure. Equity & Inclusion- Ensures that all communications reflect and advance SFBU's commitment to diversity, belonging, and inclusive excellence. Execution & Project Management - Balances strategic vision with disciplined delivery; manages complex workflows and multiple priorities effectively. Qualifications & Experience Required: Bachelor's degree in communications, marketing, public relations, or a related field (Master's preferred). Minimum 7-10 years of progressively responsible experience in communications or marketing, including 3+ years in a leadership role. Proven success managing a hybrid in-house and agency model with accountability for outcomes. Strong track record in strategic communications, media relations, internal communications, and brand governance. Advanced writing, editing, and presentation skills. Demonstrated experience managing crisis or executive communications. Data fluency - experience using analytics and dashboards to inform strategy and measure results. Deep commitment to diversity, equity, inclusion, and social justice in communications practice. Preferred: Experience in higher education, public sector, or mission-driven organizations. Proficiency with marketing technology platforms (CRM, analytics, SEO, automation). Experience managing multimillion-dollar communications portfolios and contracts. Familiarity with Silicon Valley's business, innovation, and social impact landscape. Work Environment & Physical Demands Primarily office-based with hybrid flexibility. Some evening and weekend work for events or emergency response. Physical requirements include lifting up to 20 lbs and extended periods of sitting or computer use. Application Process Please submit by October 30th, 2025: 1. A current résumé or CV. 2. A cover letter describing your vision for an integrated communications and marketing function and examples of your leadership in brand and organizational storytelling. Anticipated Start Date: November 20, 2025 This position description is not intended to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time, with or without notice. SFBU is an Equal Opportunity / Affirmative Action Employer, deeply committed to building an inclusive and equitable workplace that reflects the diversity of our students and community. In accordance with federal and state disability laws, San Francisco Bay University provides reasonable accommodations to applicants with disabilities. If you require assistance during the application or interview process, please contact SFBU Human Resources at **************.
$85k-103k yearly est. 60d+ ago
MarComm Strategist - Experienced - FMOL Health
Franciscan Missionaries of Our Lady University 4.0
Baton Rouge, LA jobs
The Public Relations Strategist is a key leader in the Marketing & Communications Department, responsible for developing and leading the public relations strategy for proactive and reactive media relations throughout the health system. This role ensures consistency of messaging, tone, and reputation management across all media channels, serving as primary vision setter for PR initiatives in partnership with the Director of Public Relations. The Public Relations Strategist supports planning, execution, and evaluation of press events, media engagement, and crisis communications, aligning public relations efforts with brand values, organizational priorities, and strategic objectives. This position maintains high standards of media interaction, acts as a spokesperson when needed, and leverages analytics to demonstrate the impact of PR activities. The ideal candidate brings expertise in strategic communications, media relations, and issues management. ResponsibilitiesMain Responsibilities * In partnership with the Director of Public Relations, develop and implement an integrated public relations strategy that enhances the organization's reputation and advances strategic objectives across the health system. * Serve as an advisor on media relations, crisis communications, and issues management as needed. * Support planning, coordination, and execution of all press events, announcements, and media opportunities. * Mentor PR strategists, specialists, and freelance contributors; foster creativity and professional development. * Monitor, analyze, and report on media coverage, sentiment, and PR effectiveness; use insights to refine strategies and demonstrate value. * Establish and support protocols and oversee response efforts for crisis communications and reputation management. * Champion innovation in media engagement, storytelling, and use of emerging communication channels. * Ensure compliance with organizational, legal, and ethical standards in all public relations activities. Core Strengths * Media Relations Excellence: Ensures the highest standards in external communications and media engagement. * Data-Driven: Uses analytics to optimize PR effectiveness and demonstrate ROI. * Collaboration: Works cross-functionally to maximize PR reach and impact. * Crisis Management: Supports responses to urgent media issues with calm and clarity. * Compliance: Upholds legal, ethical, and brand standards in all public relations work. Qualifications * At least 5 years' experience in Marketing * Bachelors in Journalism, Advertising, or Marketing
$41k-64k yearly est. 7d ago
Public Relations Strategist - FMOL Health
Franciscan Missionaries of Our Lady University 4.0
Baton Rouge, LA jobs
* Assist in developing and executing comprehensive public relations strategies for earned and owned media. * Draft and distribute press releases, media advisories, statements, talking points, and backgrounders. * Organize and coordinate press conferences, media briefings, and interviews with subject matter experts. * Support cross-functional campaigns, collaborating with content, marketing, and operational teams. * Track, monitor, and analyze media coverage; prepare regular reports on PR performance and media sentiment. * Review and edit PR materials for clarity, accuracy, and alignment with strategic goals. * Assist in crisis communications and rapid response to media inquiries. * Ensure all public relations work meets legal, ethical, and organizational standards. * Responsible for FMOL Health news content strategy and creation Responsibilities Main Responsibilities * In partnership with the Director of Public Relations, develop and implement an integrated public relations strategy that enhances the organization's reputation and advances strategic objectives across the health system. * Serve as an advisor on media relations, crisis communications, and issues management as needed. * Support planning, coordination, and execution of all press events, announcements, and media opportunities. * Mentor PR strategists, specialists, and freelance contributors; foster creativity and professional development. * Monitor, analyze, and report on media coverage, sentiment, and PR effectiveness; use insights to refine strategies and demonstrate value. * Establish and support protocols and oversee response efforts for crisis communications and reputation management. * Champion innovation in media engagement, storytelling, and use of emerging communication channels. * Ensure compliance with organizational, legal, and ethical standards in all public relations activities. Core Strengths * Media Relations Excellence: Ensures the highest standards in external communications and media engagement. * Data-Driven: Uses analytics to optimize PR effectiveness and demonstrate ROI. * Leadership: Inspires and mentors high-performing PR teams. * Collaboration: Works cross-functionally to maximize PR reach and impact. * Crisis Management: Leads responses to urgent media issues with calm and clarity. * Compliance: Upholds legal, ethical, and brand standards in all public relations work. Qualifications * 3 years in a marketing or advertising agency setting * Bachelor's Degree
$41k-64k yearly est. 7d ago
Website and Digital Marketing Lead
Ridgeline 4.1
Reno, NV jobs
Are you a web-first, data-driven marketer who loves building fast, scalable, and accessible digital experiences that convert into pipeline? Do you thrive owning Webflow end-to-end, partnering across Marketing, Design, and RevOps, and turning insights into measurable revenue impact? Are you eager to take full ownership of Ridgeline's web presence while translating digital strategies into real pipeline growth? If so, we invite you to be a part of our innovative team. As Ridgeline's Website and Digital Marketing Lead, you'll serve as both our primary Webflow developer and our digital marketing strategist. You will architect a robust, scalable, and visually compelling digital experience that powers awareness, education, and demo conversions across the buyer journey. Working cross-functionally across teams, you'll ensure our site reflects our brand and fuels pipeline-backed by clear data and strong governance. You'll also leverage cutting-edge technologies-including AI tools like ChatGPT-to optimize content, structure, and performance across channels. At Ridgeline, how we work matters as much as what we build. Ridgeliners act like owners, choose growth over comfort, and communicate with transparency. We assume positive intent, bias toward action, and bring solutions-not just problems. We celebrate wins, learn from setbacks, and thrive in a resilient, collaborative, high-performing culture. If this excites you, we'd love to meet you. You must be work authorized in the United States without the need for employer sponsorship. The impact you will have Build, manage, and evolve Ridgeline's Webflow instance as a scalable, component-based CMS aligned with our brand and design system Design and implement modular, high-performing landing pages and site structures optimized for speed, accessibility, and enterprise readiness Develop reusable components and page templates that streamline marketing campaign launches and improve team velocity Own demo/contact workflows, from form UX to routing and attribution across Salesforce and marketing automation platforms Translate campaign briefs into compelling digital experiences that convert visitors into qualified leads Establish and enforce web governance processes, including SLAs, documentation, and intake prioritization Collaborate with Product Marketing to ensure messaging is clear, targeted, and conversion-optimized for investment audiences Drive SEO strategy through metadata, schema, and optimized IA, while maintaining accessibility and UX best practices Partner with RevOps to implement tracking via Google Tag Manager, GA4, and other tools to ensure clean attribution and funnel visibility Identify and run A/B tests and multivariate experiments to improve conversion and continuously enhance web performance Act as the Center of Excellence for all things digital-upskilling the team and ensuring internal stakeholders understand the platform's capabilities Collaborate cross-functionally with Design, Legal, Security, and IT to ensure compliance, brand consistency, and performance standards What we look for 5-8 years in website management, Webflow development, or digital marketing within B2B SaaS Proven Webflow expertise, with a portfolio showcasing component libraries, custom interactions, and CMS complexity Strong HTML/CSS skills and ability to troubleshoot or implement lightweight JavaScript when needed Experience executing enterprise buyer journeys and building pipeline-driving digital campaigns Deep understanding of SEO, UX, performance optimization, and accessibility Familiarity with Figma, Google Tag Manager, GA4, and CRM/MAP integrations (Salesforce, HubSpot, Marketo, etc.) Excellent cross-functional communication and project management skills Ability to think strategically while executing hands-on-comfortable working independently and cross-functionally Bonus Experience in fintech or investment/wealth management Familiarity with localization or multi-language site strategy Background in category creation, brand storytelling, or campaign strategy Exposure to experimentation platforms or personalization engines About Ridgeline Ridgeline is the industry cloud platform for investment management. It was founded by visionary tech entrepreneur Dave Duffield (co-founder of both PeopleSoft and Workday) to apply his successful formula of solving operational business challenges with bold innovation and human connectivity to the unique needs of the investment management industry. Ridgeline started with a clean sheet of paper and a deep bench of experts bound by a set of core values and motivated to revolutionize an industry underserved by its current tech offerings. We are building a new, modern platform in the public cloud, purpose-built for the investment management industry and we are prioritizing security, agility, and usability to empower business like never before. With a growing campus in Reno and offices in New York, Lake Tahoe, and the Bay Area, Ridgeline is proud to have built a fast-growing, people-first company that has been recognized by Fast Company as a “Best Workplace for Innovators,” by The Software Report as a “Top 100 Software Company,” and by Forbes as one of “America's Best Startup Employers.” Ridgeline is proud to be a community-minded, discrimination-free equal opportunity workplace. Ridgeline processes the information you submit in connection with your application in accordance with the Ridgeline Applicant Privacy Statement. Please review it in full to understand our privacy practices. Compensation and Benefits The typical starting salary range for new hires in this role is $135,000 - $157,500. Final compensation amounts are determined by multiple factors, including candidate experience and expertise and may vary from the amount listed above. As an employee at Ridgeline, you'll have many opportunities for advancement in your career and can make a true impact on the product. In addition to the base salary, 100% of Ridgeline employees can participate in our Company Stock Plan subject to the applicable Stock Option Agreement. We also offer rich benefits that reflect the kind of organization we want to be: one in which our employees feel valued and are inspired to bring their best selves to work. These include unlimited vacation, educational and wellness reimbursements, and $0 cost employee insurance plans. Please check out our Careers page for a more comprehensive overview of our perks and benefits. #LI-Hybrid
$47k-56k yearly est. Auto-Apply 5d ago
Associate Athletics Director for Marketing and Fan Engagement
California State University System 4.2
Bakersfield, CA jobs
REQUIRED QUALIFICATIONS: EDUCATION & EXPERIENCE - Equivalent to a Bachelor's degree in Business, Marketing or other related field and three (3) years of demonstrated progressive experience within intercollegiate athletics, athletics administration, and/or external operations. LICENSES - Possession of a valid driver's license or the ability to obtain by date of hire. SKILLS, KNOWLEDGE & ABILITIES (SKA's) - * Regular and reliable attendance is required. * In-depth knowledge of communication, public affairs, media, and marketing theories and concepts in order to develop and execute communication strategies and plans to promote and position the university. * Expert knowledge of university communication objectives and ability to translate them into effective communication and media campaigns. * Ability to understand issues from a broad, strategic perspective. * Ability to effectively manage media relations and apply effective media strategies and techniques. * Demonstrated ability to market story concepts to university officials and media outlets. * Comprehensive knowledge of marketing and research techniques and methods. Ability to use market research to enhance the impact of communication strategies and campaigns. * Expert networking and interpersonal skills including strong consultative and persuasive skills to work with internal and external constituents and the media. * Ability to supervise, direct, coach, train, and evaluate staff, and monitor progress towards established goals. * Demonstrated customer service experience requiring a very high level of diplomacy and professionalism. * Ability to use tact and diplomacy to effectively handle a broad range of high level and sensitive interpersonal situations with diverse personalities, and to respond appropriately to conflicts and problems. * Ability to initiate, establish, and foster communication and teamwork by maintaining a positive, cooperative, productive work atmosphere in the University with the ability to establish and maintain effective working relationships within a diverse population and with those from various cultural backgrounds. * Excellent communication skills; ability to effectively communicate information in a clear and understandable manner. * Thorough knowledge of English grammar, spelling, and punctuation. * Ability to interpret, communicate and apply policies and procedures. * Ability to maintain a high degree of confidentiality. * Excellent organizational and time management skills with the ability to set own priorities to coordinate multiple assignments with fluctuating and time-sensitive deadlines. * Excellent computer skills and competence with a variety of computer applications including word-processing, spreadsheets, databases, on-line systems, Internet as well as online calendaring and email. * Working knowledge of or ability to quickly learn University infrastructure. * Must be willing to travel and attend training programs off-site for occasional professional development. * Must be able to work occasional holidays and adjust working hours to meet special jobs. May be called back periodically to perform work as needed on an emergency basis. PREFERRED QUALIFICATIONS: * Experience in mass communications, and fan engagement. * Experience in project development and management. * Experience in marketing projects focused on revenue generation. * Demonstrated skills in an institutional/educational environment possessing a customer-oriented and service-centered attitude. PHYSICAL DEMANDS: LIGHT WORK - involves mainly sitting, up to 25% standing or walking; lifting medium weight objects limited to 25 pounds. ENVIRONMENTAL FACTORS: N/A SPECIAL CONDITIONS: SCREENING: Only those applicants possessing experience most directly related to the immediate needs of the office will be invited to appear before a Qualifications Appraisal Board for the purpose of appraising training, experience, and interest in the position. BACKGROUND CHECK: Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. SENSITIVE POSITION: Sensitive positions are designated by the CSU as requiring heightened scrutiny of individuals holding the position, based on potential for harm to children, concerns for the safety and security of the people, animals, or property, or heightened risk of financial loss to the CSU or individuals in the university community. MANDATED REPORTER: Limited: The person holding this position is considered a limited mandated reporter under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083, revised July 21, 2017. GENERAL INFORMATION: It is the policy of California State University, Bakersfield to hire only United States citizens and aliens lawfully authorized to work in the United States. All new employees will be required to present documentation verifying their right to accept employment. You will also be requested to present a social security card at the time of initial appointment in compliance with state payroll regulations. State regulations require that every state employee sign the Oath of Allegiance prior to commencing the duties of his/her state employment, except legally employed non-citizens. These individuals are required to sign the Declaration of Permission to Work. The California State University ("CSU"), including California State University, Bakersfield is committed to an inclusive and equitable community that values diversity and fosters mutual respect. All students and employees have the right to participate fully in CSU programs, activities, admission, and employment free from discrimination, harassment, sexual misconduct, sexual exploitation, dating violence, domestic violence, stalking and retaliation. The CSU Nondiscrimination Policy prohibits discrimination and harassment based on any protected status, sexual harassment, sexual misconduct, sexual exploitation, dating violence, domestic violence, stalking, prohibited consensual relationships, and retaliation. Campus contact of our Nondiscrimination policy is Allan Williams, AVP of Civil Rights and Compliance, **************. Advertised: Dec 01 2025 Pacific Standard Time Applications close:
$107k-140k yearly est. 29d ago
Marketing Communications Manager for a Top-Tier Lighting Manufacturer
Treehouse Partners 3.7
Carson, CA jobs
Job DescriptionOur client is a top-tier lighting manufacturer known for designing and producing premium modular downlighting systems that deliver exceptional performance, adaptability, and aesthetic appeal. Their reputation is built on a foundation of superior design, engineering innovation, and dedicated customer service. They are seeking a talented Marketing Communications Manager to strengthen the company's brand voice, elevate its content, and support the continued growth of the business. This person will bring deep B2B marketing experience-ideally within lighting, building products, or another technical industry-and a strong ability to turn complex information into clear, compelling messaging. This is a full-time, on-site position based in Carson, requiring attendance in the office five days per week Responsibilities: - Build and execute a comprehensive marketing communications strategy aligned with commercial business goals, product launch timelines, and priority vertical markets - Conduct ongoing research on audiences, industry trends, associations, and competitors to inform messaging, content planning, and campaign direction - Partner closely with product development and sales teams to craft clear go-to-market plans and create materials tailored to Rep Agents, Specifiers, End Users, Distributors, and Electrical Contractors - Develop, write, and oversee a wide range of B2B content-including technical bulletins, case studies, white papers, videos, datasheets, blog posts, presentations, email campaigns, and website copy - Maintain a structured content calendar to ensure steady delivery of relevant, high-quality content across all channels - Manage website updates and coordinate with digital partners to maintain SEO-friendly, accurate, and on-brand content; collaborate with the Digital Product Manager as a new site and agent portal are developed - Create and deploy email marketing campaigns for customer engagement, nurturing, and education; utilize HubSpot workflows and automation tools to streamline communications - Oversee PR efforts including press release reviews, media coordination, and securing industry coverage - Produce effective sales tools, collateral, and value messaging to support the commercial sales team in communicating product benefits - Track, measure, and report on marketing communications performance using analytics platforms; provide insights and recommendations for continuous improvement - Collaborate with external partners, including a third-party video vendor and media/creative agencies as needed Qualifications: - Bachelor's degree in Marketing, Communications, Journalism, or related field - 5-10 years of B2B marketing communications experience, ideally in lighting, building materials, or a technical product environment. Strong product-focused B2C experience may be considered if it involved a physical product - Minimum 3 years demonstrating the ability to communicate complex product value to vertical markets (hospitality, healthcare, education) or via specialized sales channels (Rep Agents, Specifiers, Distributors) - Exceptional writing, editing, and verbal communication skills-strong ability to simplify technical information and translate it into persuasive, customer-friendly content - Proven success developing content across multiple mediums (web, print, video, presentations, etc.) - Strong organizational skills with the ability to manage multiple projects, priorities, and deadlines - Experience managing third-party agencies, project scopes, and multi-channel paid media budgets is a plus - Collaborative mindset with an ability to work across departments and build effective internal partnerships - Familiarity with lighting standards, LED technology, controls, or architectural/design principles is highly preferred Experience with the following project management tools is strongly preferred: - Monday.com - project management - PageProof - reviews and approvals - Frame.io - video review and collaboration - HubSpot - workflows, email automation, analytics - Teams + SharePoint - communication and shared assets - WordPress / SEO Compensation: Targeting a base salary of $100-120k
$100k-120k yearly 19d ago
Marketing Communications Manager for a Top-Tier Lighting Manufacturer
Treehouse Partners 3.7
Carson, CA jobs
Our client is a top-tier lighting manufacturer known for designing and producing premium modular downlighting systems that deliver exceptional performance, adaptability, and aesthetic appeal. Their reputation is built on a foundation of superior design, engineering innovation, and dedicated customer service. They are seeking a talented Marketing Communications Manager to strengthen the company's brand voice, elevate its content, and support the continued growth of the business. This person will bring deep B2B marketing experience-ideally within lighting, building products, or another technical industry-and a strong ability to turn complex information into clear, compelling messaging. This is a full-time, on-site position based in Carson, requiring attendance in the office five days per week Responsibilities: - Build and execute a comprehensive marketing communications strategy aligned with commercial business goals, product launch timelines, and priority vertical markets - Conduct ongoing research on audiences, industry trends, associations, and competitors to inform messaging, content planning, and campaign direction - Partner closely with product development and sales teams to craft clear go-to-market plans and create materials tailored to Rep Agents, Specifiers, End Users, Distributors, and Electrical Contractors - Develop, write, and oversee a wide range of B2B content-including technical bulletins, case studies, white papers, videos, datasheets, blog posts, presentations, email campaigns, and website copy - Maintain a structured content calendar to ensure steady delivery of relevant, high-quality content across all channels - Manage website updates and coordinate with digital partners to maintain SEO-friendly, accurate, and on-brand content; collaborate with the Digital Product Manager as a new site and agent portal are developed - Create and deploy email marketing campaigns for customer engagement, nurturing, and education; utilize HubSpot workflows and automation tools to streamline communications - Oversee PR efforts including press release reviews, media coordination, and securing industry coverage - Produce effective sales tools, collateral, and value messaging to support the commercial sales team in communicating product benefits - Track, measure, and report on marketing communications performance using analytics platforms; provide insights and recommendations for continuous improvement - Collaborate with external partners, including a third-party video vendor and media/creative agencies as needed Qualifications: - Bachelor's degree in Marketing, Communications, Journalism, or related field - 5-10 years of B2B marketing communications experience, ideally in lighting, building materials, or a technical product environment. Strong product-focused B2C experience may be considered if it involved a physical product - Minimum 3 years demonstrating the ability to communicate complex product value to vertical markets (hospitality, healthcare, education) or via specialized sales channels (Rep Agents, Specifiers, Distributors) - Exceptional writing, editing, and verbal communication skills-strong ability to simplify technical information and translate it into persuasive, customer-friendly content - Proven success developing content across multiple mediums (web, print, video, presentations, etc.) - Strong organizational skills with the ability to manage multiple projects, priorities, and deadlines - Experience managing third-party agencies, project scopes, and multi-channel paid media budgets is a plus - Collaborative mindset with an ability to work across departments and build effective internal partnerships - Familiarity with lighting standards, LED technology, controls, or architectural/design principles is highly preferred Experience with the following project management tools is strongly preferred: - Monday.com - project management - PageProof - reviews and approvals - Frame.io - video review and collaboration - HubSpot - workflows, email automation, analytics - Teams + SharePoint - communication and shared assets - WordPress / SEO Compensation: Targeting a base salary of $100-120k
$100k-120k yearly 48d ago
Director, Communications and Marketing
Tulane University 4.8
New Orleans, LA jobs
The Director of Communications and Marketing (DCM) within the Division of Student Affairs (DSA) reports to the Assistant Dean for Finance and Operations, and collaborates closely with the Vice President of Student Affairs (VPSA), the division's Senior Leadership Team (SLT), and University Communications and Marketing (UCM) department. This role is responsible for leading cross-functional project management and executing a comprehensive communications and marketing strategy that aligns with DSA strategic priorities. The DCM plays a pivotal role in advancing the division's strategic plan by leading the development of a comprehensive communication strategy that highlights DSA initiatives, achievements, and impact. Through compelling storytelling and targeted outreach, the DCM ensures effective engagement with internal and external stakeholders. Overall, the DCM is responsible for leading, strategizing, developing, and implementing impactful communications and marketing projects. The DCM creates materials, campaigns, and opportunities to promote the DSA, and manages the DSA's web and social media activity to ensure timely, accurate, compliant, and engaging communication. Additionally, this role provides leadership and oversight for key division-wide events, ensuring that they are executed with keen attention to detail. • Excellent writing and editing skills, particularly the ability to write with clarity, accuracy, and brevity. Ability to adapt writing style to various mediums, including marketing materials and the web. Demonstrated skill in translating complex topics into clear, lively, and straightforward prose. Keen eye for detail as well as careful attention to messaging and quality of writing. * Advanced web production skills with proficiency in professional graphic software applications (Adobe Creative Suite, Drupal, WordPress, etc.) and excellent understanding of electronic media capabilities and limitations. The ability to create web media elements. * Proficiency in Word, Excel, and PowerPoint, and the ability to learn additional software programs with ease. * Excellent organizational skills, including the ability to prioritize and manage projects, and meet established deadlines. * Experience with databases and the ability to collect, analyze, and compile reports on findings. * Excellent communication ability (written and oral), including expert proofreading, as well as interpersonal skills that demonstrate respect for all stakeholders. * Ability to educate, advise, collaborate, and work effectively with numerous constituencies, including current students, faculty/staff, the media, and the public. * Ability to strategically and creatively manage and prioritize a wide range of projects, including, but not limited to, print, digital, large format, and promotional branding. The ability to work quickly and effectively, and meet established deadlines. * An understanding of the University community as a unique setting for social education; knowledge of and sensitivity to current student concerns and interests. * Excellent interpersonal, oral, and written communication skills, and ability to interact professionally with individuals of all backgrounds externally and internally, at all levels of the organization. * Experience with content creation through all social media channels, including, but not limited to, Facebook, Twitter/X, Instagram, TikTok, LinkedIn, YouTube, and other digital platforms. * Experience in the creation and editing of video content. * Ability to exercise independent judgment and discretion. * Ability to work in a team structure and environment. * Ability to take on responsibilities outside of the job description. * Demonstrated analytical and time management skills. * Customer service skills. * Ability and willingness to work on weekends and evenings, as required or requested. * Bachelor's Degree. * 7 years of experience in communications and marketing. * A combination of print and digital media production, graphic design, publication development, and editorial services experience. * Experience working in higher education or a public relations agency.
$55k-64k yearly est. 15d ago
Customer Marketing Manager
Clever, Inc. 4.5
Remote
Clever is on a mission to connect every student, worldwide, to a world of learning. With our identity platform for education, we serve 77% of U.S. schools and over 1 million K12 students internationally. As a trusted partner for schools and educators, we provide secure, seamless access to digital learning tools that empower students everywhere. Clever, a Kahoot! Company, is headquartered in San Francisco, CA, but our impact extends far beyond. Learn more about us at *************** About the Team & Opportunity The Growth and Customer Marketing team is the engine that drives engagement and expansion across Clever's ecosystem. We drive the growth strategy for deepening user engagement, generating demand, and strengthening powerful network effects between schools and edtech applications. We're looking to bring someone onto the team to build out our systems for customer advocacy and storytelling, providing the fuel for the next chapter in Clever's growth story as we expand into new markets with new customers. If you are a storyteller at heart, obsessively customer-centric, and want to build programs that amplify customer love, then this is your time to shine. How You'll Make an Impact As the Customer Marketing Manager, you will bridge the gap between customer success and growth. You'll partner across marketing teams and cross-functionally with Customer Success and Sales to champion the voice of our customers. The Problem You'll Solve Bridge the gap between customer experience and business growth by transforming "customer love" into measurable advocacy and referral loops. Standardize how Clever captures and shares success stories from small, mid-size and Enterprise customers. Who You'll Partner With Collaborate with marketers in Product Marketing, Brand and Communications, and Growth teams to align on messaging, strategic needs, and execution. Partner cross-functionally with Customer Success leadership and Customer Success Managers (CSMs) to identify and recruit customer advocates. Work with Sales Enablement to ensure that relevant case studies, reviews, and referrals are matched to the right customer conversations and sales meetings. What Success Looks Like Customer content output: Significant increase in the library of high-impact assets, such as case studies, videos, and testimonials. Business impact: Measurable influence on sales velocity and renewal rates through the use of advocacy content. Engagement: Improved account activation and engagement metrics across our developer and school ecosystems. Key Projects You'll Lead Build the customer advocacy engine: Design and launch a scalable system to identify, track, and reward customer advocates and champions. Strategic co-marketing: fuel ecosystem growth by designing and developing impactful programs for strategic app partners Customer voice library: Establish a cross-functional workflow to ensure customer feedback and stories are integrated into Clever's marketing and sales strategy and aligned with our brand narrative. What We're Looking For Required Skills & Experience (Must-Haves) Years of experience: 4-6+ years of experience in a customer marketing role, preferably in a B2B SaaS or marketplace business targeting a developer audience. Builder mindset: You've demonstrated success building customer marketing programs from the ground up. You establish scalable systems to turn winning customer experiences into referrals, case studies, and advocacy. Content marketing proficiency: You're a full-stack content marketer - you're comfortable stepping into any point in the process from content strategy to production and distribution. Customer experience obsessed: Empathy for customer needs is central to your marketing philosophy; you're a fierce user advocate and have strong opinions on customer-led growth. Excellent communicator: You're comfortable writing effective copy for driving action and customer storytelling. Collaborative cross-functional marketer: You have experience setting goals on large, complex projects and coordinating across diverse teams. Technical toolkit: Familiarity with marketing automation, customer engagement, and CRM platforms. Preferred Qualifications (Nice-to-Haves) Affinity for the mission: Past experience in education or edtech, with a strong interest in secure digital learning. Natural data-storyteller: You possess exceptional analytical and data visualization skills Gen-AI forward: Experience developing agentic workflows for campaign automation or personalization. CLEVER BENEFITS AND PERKS Competitive salary Flexible PTO and Paid Parental Leave Comprehensive health, vision, and dental coverage Mental healthcare services Professional development budget Annual company retreat + team events Salary Transparency The salary range for this role for candidates living in the United States, excluding NYC and San Francisco, CA, is $126,000 - $152,000. For candidates residing in NYC and San Francisco, CA is between $138,000 - $167,000. All final offers are determined using multiple factors, including experience and level of expertise. Inclusion & Belonging Clever believes classrooms and our company should be diverse and inclusive. We celebrate actions that build diverse teams, include every voice, and create safe spaces for everyone to bring their authentic selves to work. Clever does not conduct interviews via text or Telegram. We will never ask for your financial information or reimbursement of equipment of any kind. If you receive any communications regarding employment with Clever that you think might be a scam, please email *************************. If you are a resident of Colorado, please note you have the right to redact your age-related information like age, birth date, or dates of schooling.
$138k-167k yearly Auto-Apply 13d ago
Associate Athletics Director for Marketing and Fan Engagement
California State University, Bakersfield 3.8
Bakersfield, CA jobs
CLASSIFICATION TITLE: Administrator I UNION CODE: M80 FT/PT: Full-time PAY PLAN: 12-month WORKPLACE TYPE: On-site (work in-person at business location) ANTICIPATED HIRING RANGE: $7,084 - $7,917 per month However, offer amount will be commensurate with candidate's experience, education, skills, and training. CSU CLASSIFICATION SALARY RANGE: $4,135 - $12,288 PAY BASIS: Monthly BENEFITS: CSUB offers a best-in-class benefit package for eligible employees that includes an array of medical plans, choice of dental plans, vision coverage, retirement participation in CalPERS, CSU tuition waiver, up to 24 vacation days per year, sick leave with unlimited accrual, 15 paid holidays per year and more! See our benefits website for additional information. CANDIDATES ELIGIBLE TO APPLY: Open to all qualified applicants SPECIAL INSTRUCTIONS TO APPLICANT: FOR PRIORITY CONSIDERATION, applications must be received by December 15, 2025 ; however, the position will remain open until filled. POSITION PURPOSE: The Department of Athletics services the entire community and its alumni. It is responsible for creating an institutional culture that is supportive of students. The department provides leadership in the development of services and programs that enrich student life, extend, and enhance academic experience, and contribute to an environment that encourages personal growth and development. Under the administrative direction of the Director of Athletics, the Associate Athletics Director for Marketing & Fan Engagement manages a comprehensive marketing, communications, and external engagement program designed to enhance the visibility, reputation, and financial success of CSUB Athletics. The position oversees marketing, communications, creative services, live broadcasting, advertising, and spirit programs, ensuring all initiatives reflect institutional and departmental priorities. The incumbent develops and implements strategic marketing and communications plans to drive attendance, fan engagement, and revenue growth, while maintaining brand consistency across all platforms. The position supervises assigned staff within marketing, promotions, creative services, and broadcasting, coordinating the production of creative content, game-day promotions, and media relations activities. The incumbent also provides administrative oversight for assigned sport programs, serving as the primary liaison between coaches, staff, and Athletics leadership to support student-athlete success. DUTIES & RESPONSIBILITIES: Athletics Marketing & Communications Oversight Develop and execute comprehensive annual marketing and communications plans designed to enhance fan engagement, attendance, and revenue generation for CSUB Athletics. Oversee the design and production of promotional materials, publications, and creative content to ensure consistent messaging and brand alignment. Direct the creation, scheduling, and distribution of email and social media content across to increase interest, excitement and loyalty for the department and teams. Manage marketing relationships with athletic departments third-party multimedia rights partners to maximize revenue and corporate sponsor initiatives. Develop and maintain multi-year marketing and promotional strategies for all 16 varsity programs, ensuring consistency with departmental priorities and goals. Coordinate the production of game-day scripts, in-venue promotions, and sponsorship activations to create an engaging fan experience. Ensure timely production of photography, videography, and graphic assets for use in departmental marketing and communication efforts. Build and maintain relationships with media outlets and key community partners to increase visibility and coverage of CSUB Athletics. Supervise marketing and promotions staff, including directing and monitoring daily assignments and assisting in hiring, training and evaluations. Oversee cheer and dance coaches, along with the pep band. Direct strategy for implementing spirit programs into game-day operations and campus/community engagement initiatives. Adhere to annual marketing and communications budgets, ensuring effective use of resources. Monitor and evaluate the effectiveness of marketing and promotional efforts, providing recommendations for improvement. Serve as a departmental representative on committees or workgroups related to branding, communication, or fan engagement. Participate as a member of the Athletics Executive Staff, contributing to departmental planning sessions, budget discussions, and goal setting related to marketing and external affairs. Live Broadcasting, Creative Services, Advertising, & Brand Management Oversight Supervise the Athletics broadcast operations team to ensure high-quality production of live athletic events, maintaining broadcast standards required by conference and media partners. Athletics creative services, ensuring all visual content aligns with institutional brand standards and marketing objectives. Manage advertising initiatives, including creative design, placement, and fulfillment of corporate sponsorship deliverables. Direct the development and implementation of creative design assets, including digital templates, posters, signage, promotional items, and branded merchandise, to ensure consistent representation of the Athletics brand. Collaborate with vendors and university partners to support design, licensing, and branding needs across Athletics programs. Sport/Team Administration Serve as the primary contact for day-to-day sport-specific activities of assigned teams. Collaborate with coaches and assist with management of all elements of sport-specific operations to support student athletes, coaches, and staff of assigned teams. Foster a culture of excellence and sportsmanship within the athletics programs. Work with coaching staff to address and resolve issues related to student-athlete welfare, academic success, and behavior. Facilitate regular communication and collaboration among coaching staff, ensuring unified approach to the overall mission and values of the Athletics Department. REQUIRED QUALIFICATIONS: EDUCATION & EXPERIENCE - Equivalent to a Bachelor's degree in Business, Marketing or other related field and three (3) years of demonstrated progressive experience within intercollegiate athletics, athletics administration, and/or external operations. LICENSES - Possession of a valid driver's license or the ability to obtain by date of hire. SKILLS, KNOWLEDGE & ABILITIES (SKA's) - Regular and reliable attendance is required. In-depth knowledge of communication, public affairs, media, and marketing theories and concepts in order to develop and execute communication strategies and plans to promote and position the university. Expert knowledge of university communication objectives and ability to translate them into effective communication and media campaigns. Ability to understand issues from a broad, strategic perspective. Ability to effectively manage media relations and apply effective media strategies and techniques. Demonstrated ability to market story concepts to university officials and media outlets. Comprehensive knowledge of marketing and research techniques and methods. Ability to use market research to enhance the impact of communication strategies and campaigns. Expert networking and interpersonal skills including strong consultative and persuasive skills to work with internal and external constituents and the media. Ability to supervise, direct, coach, train, and evaluate staff, and monitor progress towards established goals. Demonstrated customer service experience requiring a very high level of diplomacy and professionalism. Ability to use tact and diplomacy to effectively handle a broad range of high level and sensitive interpersonal situations with diverse personalities, and to respond appropriately to conflicts and problems. Ability to initiate, establish, and foster communication and teamwork by maintaining a positive, cooperative, productive work atmosphere in the University with the ability to establish and maintain effective working relationships within a diverse population and with those from various cultural backgrounds. Excellent communication skills; ability to effectively communicate information in a clear and understandable manner. Thorough knowledge of English grammar, spelling, and punctuation. Ability to interpret, communicate and apply policies and procedures. Ability to maintain a high degree of confidentiality. Excellent organizational and time management skills with the ability to set own priorities to coordinate multiple assignments with fluctuating and time-sensitive deadlines. Excellent computer skills and competence with a variety of computer applications including word-processing, spreadsheets, databases, on-line systems, Internet as well as online calendaring and email. Working knowledge of or ability to quickly learn University infrastructure. Must be willing to travel and attend training programs off-site for occasional professional development. Must be able to work occasional holidays and adjust working hours to meet special jobs. May be called back periodically to perform work as needed on an emergency basis. PREFERRED QUALIFICATIONS: Experience in mass communications, and fan engagement. Experience in project development and management. Experience in marketing projects focused on revenue generation. Demonstrated skills in an institutional/educational environment possessing a customer-oriented and service-centered attitude. PHYSICAL DEMANDS: LIGHT WORK - involves mainly sitting, up to 25% standing or walking; lifting medium weight objects limited to 25 pounds. ENVIRONMENTAL FACTORS: N/A SPECIAL CONDITIONS: SCREENING: Only those applicants possessing experience most directly related to the immediate needs of the office will be invited to appear before a Qualifications Appraisal Board for the purpose of appraising training, experience, and interest in the position. BACKGROUND CHECK: Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. SENSITIVE POSITION: Sensitive positions are designated by the CSU as requiring heightened scrutiny of individuals holding the position, based on potential for harm to children, concerns for the safety and security of the people, animals, or property, or heightened risk of financial loss to the CSU or individuals in the university community. MANDATED REPORTER: Limited: The person holding this position is considered a limited mandated reporter under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083, revised July 21, 2017. GENERAL INFORMATION: It is the policy of California State University, Bakersfield to hire only United States citizens and aliens lawfully authorized to work in the United States. All new employees will be required to present documentation verifying their right to accept employment. You will also be requested to present a social security card at the time of initial appointment in compliance with state payroll regulations. State regulations require that every state employee sign the Oath of Allegiance prior to commencing the duties of his/her state employment, except legally employed non-citizens. These individuals are required to sign the Declaration of Permission to Work. The California State University (“CSU”), including California State University, Bakersfield is committed to an inclusive and equitable community that values diversity and fosters mutual respect. All students and employees have the right to participate fully in CSU programs, activities, admission, and employment free from discrimination, harassment, sexual misconduct, sexual exploitation, dating violence, domestic violence, stalking and retaliation. The CSU Nondiscrimination Policy prohibits discrimination and harassment based on any protected status, sexual harassment, sexual misconduct, sexual exploitation, dating violence, domestic violence, stalking, prohibited consensual relationships, and retaliation. Campus contact of our Nondiscrimination policy is Allan Williams, AVP of Civil Rights and Compliance, **************.
$7.1k-7.9k monthly 49d ago
Customer Marketing Manager
Clever, Inc. 4.5
San Francisco, CA jobs
Clever is on a mission to connect every student, worldwide, to a world of learning. With our identity platform for education, we serve 77% of U.S. schools and over 1 million K12 students internationally. As a trusted partner for schools and educators, we provide secure, seamless access to digital learning tools that empower students everywhere. Clever, a Kahoot! Company, is headquartered in San Francisco, CA, but our impact extends far beyond. Learn more about us at *************** About the Team & Opportunity The Growth and Customer Marketing team is the engine that drives engagement and expansion across Clever's ecosystem. We drive the growth strategy for deepening user engagement, generating demand, and strengthening powerful network effects between schools and edtech applications. We're looking to bring someone onto the team to build out our systems for customer advocacy and storytelling, providing the fuel for the next chapter in Clever's growth story as we expand into new markets with new customers. If you are a storyteller at heart, obsessively customer-centric, and want to build programs that amplify customer love, then this is your time to shine. How You'll Make an Impact As the Customer Marketing Manager, you will bridge the gap between customer success and growth. You'll partner across marketing teams and cross-functionally with Customer Success and Sales to champion the voice of our customers. The Problem You'll Solve Bridge the gap between customer experience and business growth by transforming "customer love" into measurable advocacy and referral loops. Standardize how Clever captures and shares success stories from small, mid-size and Enterprise customers. Who You'll Partner With Collaborate with marketers in Product Marketing, Brand and Communications, and Growth teams to align on messaging, strategic needs, and execution. Partner cross-functionally with Customer Success leadership and Customer Success Managers (CSMs) to identify and recruit customer advocates. Work with Sales Enablement to ensure that relevant case studies, reviews, and referrals are matched to the right customer conversations and sales meetings. What Success Looks Like Customer content output: Significant increase in the library of high-impact assets, such as case studies, videos, and testimonials. Business impact: Measurable influence on sales velocity and renewal rates through the use of advocacy content. Engagement: Improved account activation and engagement metrics across our developer and school ecosystems. Key Projects You'll Lead Build the customer advocacy engine: Design and launch a scalable system to identify, track, and reward customer advocates and champions. Strategic co-marketing: fuel ecosystem growth by designing and developing impactful programs for strategic app partners Customer voice library: Establish a cross-functional workflow to ensure customer feedback and stories are integrated into Clever's marketing and sales strategy and aligned with our brand narrative. What We're Looking For Required Skills & Experience (Must-Haves) Years of experience: 4-6+ years of experience in a customer marketing role, preferably in a B2B SaaS or marketplace business targeting a developer audience. Builder mindset: You've demonstrated success building customer marketing programs from the ground up. You establish scalable systems to turn winning customer experiences into referrals, case studies, and advocacy. Content marketing proficiency: You're a full-stack content marketer - you're comfortable stepping into any point in the process from content strategy to production and distribution. Customer experience obsessed: Empathy for customer needs is central to your marketing philosophy; you're a fierce user advocate and have strong opinions on customer-led growth. Excellent communicator: You're comfortable writing effective copy for driving action and customer storytelling. Collaborative cross-functional marketer: You have experience setting goals on large, complex projects and coordinating across diverse teams. Technical toolkit: Familiarity with marketing automation, customer engagement, and CRM platforms. Preferred Qualifications (Nice-to-Haves) Affinity for the mission: Past experience in education or edtech, with a strong interest in secure digital learning. Natural data-storyteller: You possess exceptional analytical and data visualization skills Gen-AI forward: Experience developing agentic workflows for campaign automation or personalization. CLEVER BENEFITS AND PERKS Competitive salary Flexible PTO and Paid Parental Leave Comprehensive health, vision, and dental coverage Mental healthcare services Professional development budget Annual company retreat + team events Salary Transparency The salary range for this role for candidates living in the United States, excluding NYC and San Francisco, CA, is $126,000 - $152,000. For candidates residing in NYC and San Francisco, CA is between $138,000 - $167,000. All final offers are determined using multiple factors, including experience and level of expertise. Inclusion & Belonging Clever believes classrooms and our company should be diverse and inclusive. We celebrate actions that build diverse teams, include every voice, and create safe spaces for everyone to bring their authentic selves to work. Clever does not conduct interviews via text or Telegram. We will never ask for your financial information or reimbursement of equipment of any kind. If you receive any communications regarding employment with Clever that you think might be a scam, please email *************************. If you are a resident of Colorado, please note you have the right to redact your age-related information like age, birth date, or dates of schooling.
$138k-167k yearly Auto-Apply 13d ago