Patient Access Representative jobs at University of Southern California - 33 jobs

Serves as primary point of contact for access to USC academic medical centers and USC Health Sciences Campus. Under the direction of the Access Center Leadership, the Lead will serve as the point of contact for the team members, including assigning daily duties, workload balancing, scheduling and leads daily huddles. In addition, the Lead will act as the service recovery contact for any patient/customer matters the lead also answers, screens and directs incoming and outgoing telephone calls for multiple areas within the department, electronic messages and other web-based communications using a call management system. Responds to basic inquires and refers other inquires to appropriate medical personnel. Contacts and distributes messages to medical personnel using a variety of electronic methods including text, voice and email systems. The Patient Access Liaison Lead will also be responsible to schedule and confirm initial and follow-up medical appointments, registers patients, including verifying insurance coverage to advise patient of any estimated financial responsibility. The lead will be expected to work independently and to lead and assist with various department projects when needed. Essential Duties: 1. Demonstrates competency in the quality of work and knowledge of a Patient Access Representative. 2. Strives for first call resolution and demonstrates high level of customer service. 3. Maintains warm, courteous and professional behavior in accordance with the USC/Keck customer service standards while interacting with contacts, both internal and external. 4. Maintains consistent accuracy in all tasks associated with job role and tasks and responsibilities daily. 5. Exhibits collegial and professional demeanor in all interactions. 6. Contributes effectively as a productive team member to the Patient Access Center and USC/Keck. 7. Follows USC/Keck Communications standard and policy. 8. Floats as needed to any area within the organization as assigned by Management. 9. Expected to work from home as/when organizationally deployed, following the departmentally established guidelines and expectations for remote work. 10. Other duties as assigned. 11. May page physicians as dictated by internal procedures, correctly, professionally and in a timely manner. 12. May perform follow up checks with all open pages while on shift and before leaving shift. 13. Demonstrates proficiency in ensuring that all information housed within the Call Management system and Qgenda is sent for updates to management and readily accessed when needed. 14. Answers, screens and directs incoming and outgoing telephone calls, electronic messages, omnichannel contacts and other web-based communications using the organizational communications management system. Transfers telephone calls to the appropriate department or medical personnel. 15. Processes messages following departmental procedure and ensuring compliance with HIPAA regulations. 16. Assists with staff and patient concerns courteously and professionally. 17. Utilizes organizationally defined systems to perform patient communication. 18. Performs scheduling functions, across multiple clinical sites and clinical divisions as needed, to include scheduling, rescheduling cancelations and confirmations of appointments using organizational scheduling system. Demonstrates and models extensive knowledge of Specialty assignment(s). 19. Schedules medical diagnostics and outpatient procedures. 20. Creates and maintains medical data and reconciles to patient appointment records. 21. Coordinates care with patient coordinators, nurses and physicians to secure appointments, including multiple appointment types, for patients and referring physicians. 22. Analyzes multiple schedules to provide adequate access to patients. 23. May perform data entry and maintain data bases for bumps and cancellations. 24. Verifies insurance coverage using organizationally defined process. May determine if patient's insurance is contracted with USC and advise patient of any estimated financial responsibility. 25. Using USC/Keck defined guidelines, and at their discretion, carries out Service Recovery activity. Serves as first point of escalation for Service Recovery forwarded by Level 1 and Level 2 staff members. May escalate to any Supervisor within the Patient Access Center. 26. Serves as a key resource for Patient Access Center information 27. May assist support and/or Patient Access Center leadership with updates or changes to foundational process, including scheduling protocols, scripting, Master Schedules and training delivery and materials as needed. 28. Provides direction, guidance and ad hoc training (as needed) to Level 1 and Level 2 staff, both on campus and remote/work-from-home staff. 29. May assist Supervisor(s) with conducting huddles, identifying affinity assignments, reporting needs as identified, appointment conversions and/or any special projects. 30. May create and/or maintain data for Provider Master Schedule(s). 31. May assist Patient Access Center leadership with staffing planning, staffing projections and staff scheduling to ensure adequate coverage. 32. As directed by Patient Access Center leadership, facilitates implementation and communication to staff of security and/or emergency standards. Required Qualifications: Req High school or equivalent Req 3 years Three (3) to five (5)years' experience working in a call center and/or in a healthcare customer service department/environment (or combination of that equals two or more years) required. Req Demonstrated interpersonal skills. Req Strong leadership skills. Req Ability to multi-task. Req Cross trained in multi-specialty areas. Req Knowledge of insurance Req Excellent verbal and written communication skills Preferred Qualifications: Pref Associate's degree Associates' or Bachelors' degree in healthcare, business or operations field. Pref Specialized/technical training Vocational certificates in healthcare preferred: appoint scheduling, registration, insurance verification, medical assistant. Pref 1 year One (1) year of lead experience. Pref Knowledge of HIPPA compliance and various health insurance types preferred. Pref Knowledge of medical terminology strongly preferred. Pref Demonstrated knowledge of high-level computer literacy with practice management scheduling systems preferred. Pref Bilingual: Spanish, Chinese and other languages preferred. Required Licenses/Certifications: Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only). The hourly rate range for this position is $23.00 - $39.10. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations. USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying. We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at **************, or by email at *************. Inquiries will be treated as confidential to the extent permitted by law. Notice of Non-discrimination Employment Equity Read USC's Clery Act Annual Security Report USC is a smoke-free environment Digital Accessibility If you are a current USC employee, please apply to this USC job posting in Workday by copying and pasting this link into your browser: *************************************************************

The Assistant Registrar is an essential part of the Registrar's Office, leading the solicitation, collection, review, production, maintenance, and auditing of the central campus academic schedule, as well as the assignment and administration of academic classrooms and the catalog course inventory in the student information system. This position will also serve as functional administrator of scheduling and classroom software, and will coordinate with academic unit leaders-including provosts, college deans, associate/assistant deans, department/program chairs, FLAC liaisons, and others-to establish academic scheduling timelines and communicate with the campus community about academic scheduling, classroom assignment, final exams, and other academic scheduling and academic classroom issues. The incumbent will also assume a leadership role in evaluating academic scheduling and classroom policies and procedures and will lead efforts to improve and implement recommended changes. As a member of the Office of the Registrar leadership team, the Assistant Registrar will advise on short-term and long-term strategic planning and unit initiatives and will lead and/or assist with unit critical projects. Minimum Qualifications High School diploma (or equivalent), AA Degree, or comparable combination of education and years of experience. 3 years of previous customer service experience 2 years of previous experience working with a large complex database 2 years of previous higher education experience Ability to write reports or ability to utilize a reporting tool Excellent customer service skills Excellent verbal and written communication skills Excellent problem solving skills and ability to exercise sound judgment and critical thinking skills Ability to work independently and as part of a team Preferred Qualifications Previous experience in a Registrar's Office and/or previous experience with class/event scheduling Previous experience with Banner or experience with another student information system such as PeopleSoft Previous experience with 25Live or similar software Previous experience with Cognos or similar software Previous experience or familiarity with understanding and enforcing complex policies

A Standardized Patient (SP) is trained to accurately portray a specific patient's role, assess clinical skills, and provide constructive feedback about a student's performance. SPs participate in the teaching and assessment of pharmacy students at Chapman University School of Pharmacy. Standardized Patient Program activities provide students with the opportunity to develop, practice, and enhance their interviewing skills, communication skills, and physical exam techniques. Responsibilities Standardized/Simulated Patient Duties 1. Case Portrayal & Clinical Encounters Accurately portray healthcare scenarios according to scripts provided by faculty or staff. Present medical histories, symptoms, behaviors, and emotional responses consistently across student encounters. Actively participate in Objective Structured Clinical Examinations (OSCEs), TOSCEs, Interprofessional Education ( IPE ) activities, or other simulation-based assessments. 2. Feedback & Evaluation Provide structured feedback to students on communication, professionalism, and clinical skills, as directed. Complete evaluation checklists, scoring rubrics, or electronic forms to assess student performance. 3. Training & Preparation Attending orientation and training sessions before participating in simulations. Review and memorize case scripts, patient histories, and key scenario details. Participate in rehearsals or practice sessions to ensure accurate portrayal of cases. 4. Professional Conduct & Confidentiality Maintain confidentiality of all student performance data and scenario information. Exhibit professionalism, reliability, and punctuality in all assigned events. Comply with school policies regarding attire, behavior, and conduct in simulation environments. 5. Administrative & Technical Duties Complete timekeeping or sign-in/out procedures for each simulation session. Use digital platforms or software (e.g., CORE or other tracking systems) to record feedback or confirm participation. Notify coordinators in advance if they are unable to attend scheduled sessions. 6. Optional / Role-Specific Duties Serve as a resource for faculty or staff in developing and refining simulation scenarios. 7. Perform other duties as assigned Required Qualifications Requirements: Meet specific case criteria (i.e., case demographics). Available for both training and interview/exam sessions of scheduled events. Access to the internet and technology for online training, scoring, scheduling, and communications. Open to being interviewed and physically examined by students or health professionals in the same manner that would occur if I were an actual patient/client. For SPs, physical examinations may include, but not be limited to, partially disrobing for noninvasive physical examination procedures/maneuvers such as listening to the heart and lungs, reflexes, pressing on the stomach, taking a blood pressure, and looking into the eyes, ears, nose and throat. Reliable and punctual. Have excellent communication skills. Be able to provide students with constructive feedback regarding their performance, following Chapman guidelines § Training or experience in health professions, communication, behavioral sciences, education, or performance preferred. Background check and drug screening are required as part of the Chapman University hiring process.

These jobs focus on managing the financial aspects of patient care, including billing, insurance claims, payment processing, financial counseling, utilization and revenue cycle analysis. These roles are responsible for managing patient entry points into the healthcare system, including scheduling, registration, and verifying insurance. Patient access staff ensure that patients can efficiently navigate administrative processes while maintaining data accuracy and enhancing the patient experience. The starting base rate for this role is $19.50/hr. Individual compensation will be determined by the selected candidate's previous work experience, education, and/or experience. External Candidates Hired will be eligible for a $3,000 Sign On Bonus. Individual contributors who provide support to an organization, often in direct service, operational, technical or administrative functions. Spends majority of time in the delivery of support services or activities, typically under supervision. Opportunities for progression outside this career stream are typically limited without additional education or significant training and experience. Fully competent and productive individual contributor. Works under moderate supervision. Problems are typically of a routine nature, but may at times require interpretation or deviation from standard procedures. Makes minor adjustments to working methods. Communicates information that requires explanation or interpretation. MINIMUM REQUIREMENTS Education: High School Graduate or Equivalent required. Associates degree preferred. Experience: 2 years relevant experience required. Access Associate fully cross-trained to cover multiple specialties will be considered in lieu of the 2 years relevant experience. Licensure: None required. PHYSICAL DEMANDS Job requires sitting for prolonged periods; Repetitive motion: (computer and mouse use). Proficient communicative skill across spoken, writing domains, adequate auditory and visual skills; Attention to detail and ability to write legibly and compose messages clearly and concisely. The starting base rate for this role is $19.50 hourly. Individual compensation will be determined by the selected candidate's qualifications, previous work experience, and/or education. **Benefits** + Comprehensive Benefits Package: Medical, Dental, and Vision Insurance + Paid Time Off, Long-term and Short-term Disability, Retirement Savings + Health Saving Plans, and Flexible Spending Accounts + Certification and education support + Generous Paid Time Off UVA Health (***************************************** is a world-class Magnet Recognized academic medical center and health system with a level 1 trauma center. 2023-2024 U.S. News & World Report "Best Hospitals" guide (*********************************************************************************************** rates UVA Health University Medical Center as "High Performing" in 5 adult specialties and 14 conditions/procedures. We are one of 70 National Cancer Institute designated cancer centers. UVA Health Children's (**************************************** is named by 2023-2024 U.S. News & World Report (***************************************************************************************************** as the best children's hospital in Virginia with 9 specialties ranked among the best in the nation. Our footprint also encompasses 3 community hospitals and an integrated network of primary and specialty care clinics throughout Charlottesville, Culpeper, Northern Virginia, and beyond. _The University of Virginia is an equal opportunity employer. All interested persons are encouraged to apply, including veterans and individuals with disabilities. Click_ here (************************************************************************** _to read more about UVA's commitment to non-discrimination and equal opportunity employment._

Serves as primary point of contact for access to USC academic medical centers and USC Health Sciences Campus. Under the direction of the Access Center Leadership, the Lead will serve as the point of contact for the team members, including assigning daily duties, workload balancing, scheduling and leads daily huddles. In addition, the Lead will act as the service recovery contact for any patient/customer matters the lead also answers, screens and directs incoming and outgoing telephone calls for multiple areas within the department, electronic messages and other web-based communications using a call management system. Responds to basic inquires and refers other inquires to appropriate medical personnel. Contacts and distributes messages to medical personnel using a variety of electronic methods including text, voice and email systems. The Patient Access Liaison Lead will also be responsible to schedule and confirm initial and follow-up medical appointments, registers patients, including verifying insurance coverage to advise patient of any estimated financial responsibility. The lead will be expected to work independently and to lead and assist with various department projects when needed. Essential Duties: * 1. Demonstrates competency in the quality of work and knowledge of a Patient Access Representative. * 2. Strives for first call resolution and demonstrates high level of customer service. * 3. Maintains warm, courteous and professional behavior in accordance with the USC/Keck customer service standards while interacting with contacts, both internal and external. * 4. Maintains consistent accuracy in all tasks associated with job role and tasks and responsibilities daily. * 5. Exhibits collegial and professional demeanor in all interactions. * 6. Contributes effectively as a productive team member to the Patient Access Center and USC/Keck. * 7. Follows USC/Keck Communications standard and policy. * 8. Floats as needed to any area within the organization as assigned by Management. * 9. Expected to work from home as/when organizationally deployed, following the departmentally established guidelines and expectations for remote work. * 10. Other duties as assigned. * 11. May page physicians as dictated by internal procedures, correctly, professionally and in a timely manner. * 12. May perform follow up checks with all open pages while on shift and before leaving shift. * 13. Demonstrates proficiency in ensuring that all information housed within the Call Management system and Qgenda is sent for updates to management and readily accessed when needed. * 14. Answers, screens and directs incoming and outgoing telephone calls, electronic messages, omnichannel contacts and other web-based communications using the organizational communications management system. Transfers telephone calls to the appropriate department or medical personnel. * 15. Processes messages following departmental procedure and ensuring compliance with HIPAA regulations. * 16. Assists with staff and patient concerns courteously and professionally. * 17. Utilizes organizationally defined systems to perform patient communication. * 18. Performs scheduling functions, across multiple clinical sites and clinical divisions as needed, to include scheduling, rescheduling cancelations and confirmations of appointments using organizational scheduling system. Demonstrates and models extensive knowledge of Specialty assignment(s). * 19. Schedules medical diagnostics and outpatient procedures. * 20. Creates and maintains medical data and reconciles to patient appointment records. * 21. Coordinates care with patient coordinators, nurses and physicians to secure appointments, including multiple appointment types, for patients and referring physicians. * 22. Analyzes multiple schedules to provide adequate access to patients. * 23. May perform data entry and maintain data bases for bumps and cancellations. * 24. Verifies insurance coverage using organizationally defined process. May determine if patient's insurance is contracted with USC and advise patient of any estimated financial responsibility. * 25. Using USC/Keck defined guidelines, and at their discretion, carries out Service Recovery activity. Serves as first point of escalation for Service Recovery forwarded by Level 1 and Level 2 staff members. May escalate to any Supervisor within the Patient Access Center. * 26. Serves as a key resource for Patient Access Center information * 27. May assist support and/or Patient Access Center leadership with updates or changes to foundational process, including scheduling protocols, scripting, Master Schedules and training delivery and materials as needed. * 28. Provides direction, guidance and ad hoc training (as needed) to Level 1 and Level 2 staff, both on campus and remote/work-from-home staff. * 29. May assist Supervisor(s) with conducting huddles, identifying affinity assignments, reporting needs as identified, appointment conversions and/or any special projects. * 30. May create and/or maintain data for Provider Master Schedule(s). * 31. May assist Patient Access Center leadership with staffing planning, staffing projections and staff scheduling to ensure adequate coverage. * 32. As directed by Patient Access Center leadership, facilitates implementation and communication to staff of security and/or emergency standards. Required Qualifications: * Req High school or equivalent * Req 3 years Three (3) to five (5)years' experience working in a call center and/or in a healthcare customer service department/environment (or combination of that equals two or more years) required. * Req Demonstrated interpersonal skills. * Req Strong leadership skills. * Req Ability to multi-task. * Req Cross trained in multi-specialty areas. * Req Knowledge of insurance * Req Excellent verbal and written communication skills Preferred Qualifications: * Pref Associate's degree Associates' or Bachelors' degree in healthcare, business or operations field. * Pref Specialized/technical training Vocational certificates in healthcare preferred: appoint scheduling, registration, insurance verification, medical assistant. * Pref 1 year One (1) year of lead experience. * Pref Knowledge of HIPPA compliance and various health insurance types preferred. * Pref Knowledge of medical terminology strongly preferred. * Pref Demonstrated knowledge of high-level computer literacy with practice management scheduling systems preferred. * Pref Bilingual: Spanish, Chinese and other languages preferred. Required Licenses/Certifications: * Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only). The hourly rate range for this position is $23.00 - $39.10. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations. USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying. We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at **************, or by email at *************. Inquiries will be treated as confidential to the extent permitted by law. * Notice of Non-discrimination * Employment Equity * Read USC's Clery Act Annual Security Report * USC is a smoke-free environment * Digital Accessibility If you are a current USC employee, please apply to this USC job posting in Workday by copying and pasting this link into your browser: *************************************************************

Serves as primary point of contact for access to USC academic medical centers and USC Health Sciences Campus. Answers, screens and directs incoming and outgoing telephone calls, electronic messages and other web-based communications using a call management system. Responds to basic inquires and refers other inquires to appropriate medical personnel. Contacts and distributes messages to medical personnel using a variety of electronic methods including text, voice and email systems. The Patient Access Liaison I may schedule and confirm initial and follow-up medical appointments as needed. Essential Duties: 1. Demonstrates competency in the quality of work and knowledge of a Patient Access Representative. 2. Strives for first call resolution and demonstrates high level of customer service. 3. Maintains warm, courteous and professional behavior in accordance with the USC/Keck customer service standards while interacting with contacts, both internal and external. 4. Maintains consistent accuracy in all tasks associated with job role and tasks and responsibilities daily. 5. Exhibits collegial and professional demeanor in all interactions. 6. Contributes effectively as a productive team member to the Patient Access Center and USC/Keck. 7. Follows USC/Keck Communications standard and policy. 8. Accepts alternate assignments to any area within the organization as assigned by Management. 9. Expected to work from home as/when organizationally deployed, following the departmentally established guidelines and expectations for remote work. 10. Other duties as assigned 11. May verify insurance as needed 12. May page physicians as dictated by internal procedures, correctly, professionally and in a timely manner. 13. May perform follow up check with all open pages while on shift and before leaving shift. 14. Assists with staff and patient concerns courteously and professionally. 15. Answers, screens and directs incoming and outgoing telephone calls, electronic messages, omnichannel contacts and other web-based communications using the organizational communications management system. Transfers telephone calls to the appropriate department or medical personnel. 16. Processes messages following departmental procedure and ensuring compliance with HIPAA regulations. 17. Assists with staff and patient concerns courteously and professionally. 18. Utilizes organizationally defined systems to perform patient communication. 19. May perform scheduling functions, to include scheduling, rescheduling appointments, cancelations and confirmations. 20. Using USC/Keck defined guidelines, and at their discretion, may carry out Service Recovery activity, and/or escalate to any Level 3/Lead or Supervisor within the Patient Access Center. Required Qualifications: Req High school or equivalent Req 2 years Minimum 2 years of experience working in a customer service department/ environment or 1 year in healthcare or some combination thereof. Req Demonstrated interpersonal skills. Req Ability to multi-task. Req Excellent verbal and written communication skills. Preferred Qualifications: Pref Associate's degree Associates' or Bachelors' degree in healthcare, business or operations field strongly preferred. Pref Specialized/technical training Vocational certificates in healthcare preferred: appoint scheduling, registration, insurance verification, medical assistant. Pref Knowledge of HIPPA compliance and various health insurance types. Pref Knowledge of medical terminology. Pref Demonstrated knowledge of high-level computer literacy with practice management scheduling systems preferred. Pref Bilingual: Spanish, Chinese and other languages preferred. Required Licenses/Certifications: Req Fire Life Safety Training (LA City) Fire and Safety Certification. If no card upon hire, one must be obtained within 30 days of hire, and maintained by renewal before expiration date. (Required within LA City only) The hourly rate range for this position is $21.00 - $33.15. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations. USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying. We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at **************, or by email at *************. Inquiries will be treated as confidential to the extent permitted by law. Notice of Non-discrimination Employment Equity Read USC's Clery Act Annual Security Report USC is a smoke-free environment Digital Accessibility If you are a current USC employee, please apply to this USC job posting in Workday by copying and pasting this link into your browser: *************************************************************

Serves as primary point of contact for access to USC academic medical centers and USC Health Sciences Campus. Answers, screens and directs incoming and outgoing telephone calls, electronic messages and other web-based communications using a call management system. Responds to basic inquires and refers other inquires to appropriate medical personnel. Contacts and distributes messages to medical personnel using a variety of electronic methods including text, voice and email systems. The Patient Access Liaison II will also be responsible to schedule and confirm initial and follow-up medical appointments, registers patients, including verifying insurance coverage to advise patient of any estimated financial responsibility. The Patient Access Liaison II will also perform data entry, ensure data integrity, and reconcile as needed. Essential Duties: 1. Demonstrates competency in the quality of work and knowledge of a Patient Access Representative. 2. Strives for first call resolution and demonstrates high level of customer service. 3. Maintains warm, courteous and professional behavior in accordance with the USC/Keck customer service standards while interacting with contacts, both internal and external. 4. Maintains consistent accuracy in all tasks associated with job role and tasks and responsibilities daily. 5. Exhibits collegial and professional demeanor in all interactions. 6. Contributes effectively as a productive team member to the Patient Access Center and USC/Keck. 7. Follows USC/Keck Communications standard and policy. 8. . Accepts alternate assignments to any area within the organization as assigned by Management. 9. Expected to work from home as/when organizationally deployed, following the departmentally established guidelines and expectations for remote work. 10. Other duties as assigned. 11. May page physicians as dictated by internal procedures, correctly, professionally and in a timely manner. 12. May perform follow up checks with all open pages while on shift and before leaving shift 13. Demonstrates proficiency in ensuring that all information housed within the Call Management system and Qgenda is sent for updates to management and readily accessed when needed. 14. Answers, screens and directs incoming and outgoing telephone calls, electronic messages, omnichannel contacts and other web-based communications using the organizational communications management system. Transfers telephone calls to the appropriate department or medical personnel. 15. Processes messages following departmental procedure and ensuring compliance with HIPAA regulations. 16. Utilizes organizationally defined systems to perform patient communication. 16. Performs scheduling functions, to include scheduling, rescheduling cancelations and confirmations of appointments using organizational scheduling system. 17. Creates and maintains medical data and reconciles to patient appointment records. 18. Coordinates care with patient coordinators, nurses and physicians to secure appointments for patients and referring physicians. 19. Performs data entry and maintains data bases for bumps and cancellations. 20. Verifies insurance coverage using organizationally defined process. May determine if patient's insurance is contracted with USC and advise patient of any estimated financial responsibility. 21. Using USC/Keck defined guidelines, and at their discretion, carries out Service Recovery activity, and/or escalate to any Level 3/Lead or Supervisor within the Patient Access Center. Required Qualifications: Req High school or equivalent Req 2 years Minimum two (2) years of experience working in a call center, customer service and/or healthcare department/ environment (or combination of that equals two or more years) Req Demonstrated interpersonal skills. Req Ability to multi-task. Req Excellent verbal and written communication skills. Preferred Qualifications: Pref Associate's degree Associates' or Bachelors' degree in healthcare, business or operations field strongly preferred. Pref Specialized/technical training Vocational certificates in healthcare preferred: appoint scheduling, registration, insurance verification, medical assistant. Pref Knowledge of HIPPA compliance and various health insurance types preferred. Pref Knowledge of medical terminology strongly preferred. Pref Demonstrated knowledge of high-level computer literacy with practice management scheduling systems preferred. Pref Bilingual: Spanish, Chinese and other languages preferred. Required Licenses/Certifications: Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only) The hourly rate range for this position is $21.00 - $33.15. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations. USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying. We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at **************, or by email at *************. Inquiries will be treated as confidential to the extent permitted by law. Notice of Non-discrimination Employment Equity Read USC's Clery Act Annual Security Report USC is a smoke-free environment Digital Accessibility If you are a current USC employee, please apply to this USC job posting in Workday by copying and pasting this link into your browser: *************************************************************

Serves as primary point of contact for access to USC academic medical centers and USC Health Sciences Campus. Answers, screens and directs incoming and outgoing telephone calls, electronic messages and other web-based communications using a call management system. Responds to basic inquires and refers other inquires to appropriate medical personnel. Contacts and distributes messages to medical personnel using a variety of electronic methods including text, voice and email systems. The Patient Access Liaison I may schedule and confirm initial and follow-up medical appointments as needed. Essential Duties: * 1. Demonstrates competency in the quality of work and knowledge of a Patient Access Representative. * 2. Strives for first call resolution and demonstrates high level of customer service. * 3. Maintains warm, courteous and professional behavior in accordance with the USC/Keck customer service standards while interacting with contacts, both internal and external. * 4. Maintains consistent accuracy in all tasks associated with job role and tasks and responsibilities daily. * 5. Exhibits collegial and professional demeanor in all interactions. * 6. Contributes effectively as a productive team member to the Patient Access Center and USC/Keck. * 7. Follows USC/Keck Communications standard and policy. * 8. Accepts alternate assignments to any area within the organization as assigned by Management. * 9. Expected to work from home as/when organizationally deployed, following the departmentally established guidelines and expectations for remote work. * 10. Other duties as assigned * 11. May verify insurance as needed * 12. May page physicians as dictated by internal procedures, correctly, professionally and in a timely manner. * 13. May perform follow up check with all open pages while on shift and before leaving shift. * 14. Assists with staff and patient concerns courteously and professionally. * 15. Answers, screens and directs incoming and outgoing telephone calls, electronic messages, omnichannel contacts and other web-based communications using the organizational communications management system. Transfers telephone calls to the appropriate department or medical personnel. * 16. Processes messages following departmental procedure and ensuring compliance with HIPAA regulations. * 17. Assists with staff and patient concerns courteously and professionally. * 18. Utilizes organizationally defined systems to perform patient communication. * 19. May perform scheduling functions, to include scheduling, rescheduling appointments, cancelations and confirmations. * 20. Using USC/Keck defined guidelines, and at their discretion, may carry out Service Recovery activity, and/or escalate to any Level 3/Lead or Supervisor within the Patient Access Center. Required Qualifications: * Req High school or equivalent * Req 2 years Minimum 2 years of experience working in a customer service department/ environment or 1 year in healthcare or some combination thereof. * Req Demonstrated interpersonal skills. * Req Ability to multi-task. * Req Excellent verbal and written communication skills. Preferred Qualifications: * Pref Associate's degree Associates' or Bachelors' degree in healthcare, business or operations field strongly preferred. * Pref Specialized/technical training Vocational certificates in healthcare preferred: appoint scheduling, registration, insurance verification, medical assistant. * Pref Knowledge of HIPPA compliance and various health insurance types. * Pref Knowledge of medical terminology. * Pref Demonstrated knowledge of high-level computer literacy with practice management scheduling systems preferred. * Pref Bilingual: Spanish, Chinese and other languages preferred. Required Licenses/Certifications: * Req Fire Life Safety Training (LA City) Fire and Safety Certification. If no card upon hire, one must be obtained within 30 days of hire, and maintained by renewal before expiration date. (Required within LA City only) The hourly rate range for this position is $21.00 - $33.15. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations. USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying. We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at **************, or by email at *************. Inquiries will be treated as confidential to the extent permitted by law. * Notice of Non-discrimination * Employment Equity * Read USC's Clery Act Annual Security Report * USC is a smoke-free environment * Digital Accessibility If you are a current USC employee, please apply to this USC job posting in Workday by copying and pasting this link into your browser: *************************************************************

Serves as primary point of contact for access to USC academic medical centers and USC Health Sciences Campus. Answers, screens and directs incoming and outgoing telephone calls, electronic messages and other web-based communications using a call management system. Responds to basic inquires and refers other inquires to appropriate medical personnel. Contacts and distributes messages to medical personnel using a variety of electronic methods including text, voice and email systems. The Patient Access Liaison I may schedule and confirm initial and follow-up medical appointments as needed. Essential Duties: * 1. Demonstrates competency in the quality of work and knowledge of a Patient Access Representative. * 2. Strives for first call resolution and demonstrates high level of customer service. * 3. Maintains warm, courteous and professional behavior in accordance with the USC/Keck customer service standards while interacting with contacts, both internal and external. * 4. Maintains consistent accuracy in all tasks associated with job role and tasks and responsibilities daily. * 5. Exhibits collegial and professional demeanor in all interactions. * 6. Contributes effectively as a productive team member to the Patient Access Center and USC/Keck. * 7. Follows USC/Keck Communications standard and policy. * 8. Accepts alternate assignments to any area within the organization as assigned by Management. * 9. Expected to work from home as/when organizationally deployed, following the departmentally established guidelines and expectations for remote work. * 10. Other duties as assigned * 11. May verify insurance as needed * 12. May page physicians as dictated by internal procedures, correctly, professionally and in a timely manner. * 13. May perform follow up check with all open pages while on shift and before leaving shift. * 14. Assists with staff and patient concerns courteously and professionally. * 15. Answers, screens and directs incoming and outgoing telephone calls, electronic messages, omnichannel contacts and other web-based communications using the organizational communications management system. Transfers telephone calls to the appropriate department or medical personnel. * 16. Processes messages following departmental procedure and ensuring compliance with HIPAA regulations. * 17. Assists with staff and patient concerns courteously and professionally. * 18. Utilizes organizationally defined systems to perform patient communication. * 19. May perform scheduling functions, to include scheduling, rescheduling appointments, cancelations and confirmations. * 20. Using USC/Keck defined guidelines, and at their discretion, may carry out Service Recovery activity, and/or escalate to any Level 3/Lead or Supervisor within the Patient Access Center. Required Qualifications: * Req High school or equivalent * Req 2 years Minimum 2 years of experience working in a customer service department/ environment or 1 year in healthcare or some combination thereof. * Req Demonstrated interpersonal skills. * Req Ability to multi-task. * Req Excellent verbal and written communication skills. Preferred Qualifications: * Pref Associate's degree Associates' or Bachelors' degree in healthcare, business or operations field strongly preferred. * Pref Specialized/technical training Vocational certificates in healthcare preferred: appoint scheduling, registration, insurance verification, medical assistant. * Pref Knowledge of HIPPA compliance and various health insurance types. * Pref Knowledge of medical terminology. * Pref Demonstrated knowledge of high-level computer literacy with practice management scheduling systems preferred. * Pref Bilingual: Spanish, Chinese and other languages preferred. Required Licenses/Certifications: * Req Fire Life Safety Training (LA City) Fire and Safety Certification. If no card upon hire, one must be obtained within 30 days of hire, and maintained by renewal before expiration date. (Required within LA City only) The hourly rate range for this position is $21.00 - $33.15. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations. USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying. We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at **************, or by email at *************. Inquiries will be treated as confidential to the extent permitted by law. * Notice of Non-discrimination * Employment Equity * Read USC's Clery Act Annual Security Report * USC is a smoke-free environment * Digital Accessibility If you are a current USC employee, please apply to this USC job posting in Workday by copying and pasting this link into your browser: *************************************************************

Serves as primary point of contact for access to USC academic medical centers and USC Health Sciences Campus. Answers, screens and directs incoming and outgoing telephone calls, electronic messages and other web-based communications using a call management system. Responds to basic inquires and refers other inquires to appropriate medical personnel. Contacts and distributes messages to medical personnel using a variety of electronic methods including text, voice and email systems. The Patient Access Liaison I may schedule and confirm initial and follow-up medical appointments as needed. Essential Duties: * 1. Demonstrates competency in the quality of work and knowledge of a Patient Access Representative. * 2. Strives for first call resolution and demonstrates high level of customer service. * 3. Maintains warm, courteous and professional behavior in accordance with the USC/Keck customer service standards while interacting with contacts, both internal and external. * 4. Maintains consistent accuracy in all tasks associated with job role and tasks and responsibilities daily. * 5. Exhibits collegial and professional demeanor in all interactions. * 6. Contributes effectively as a productive team member to the Patient Access Center and USC/Keck. * 7. Follows USC/Keck Communications standard and policy. * 8. Accepts alternate assignments to any area within the organization as assigned by Management. * 9. Expected to work from home as/when organizationally deployed, following the departmentally established guidelines and expectations for remote work. * 10. Other duties as assigned * 11. May verify insurance as needed * 12. May page physicians as dictated by internal procedures, correctly, professionally and in a timely manner. * 13. May perform follow up check with all open pages while on shift and before leaving shift. * 14. Assists with staff and patient concerns courteously and professionally. * 15. Answers, screens and directs incoming and outgoing telephone calls, electronic messages, omnichannel contacts and other web-based communications using the organizational communications management system. Transfers telephone calls to the appropriate department or medical personnel. * 16. Processes messages following departmental procedure and ensuring compliance with HIPAA regulations. * 17. Assists with staff and patient concerns courteously and professionally. * 18. Utilizes organizationally defined systems to perform patient communication. * 19. May perform scheduling functions, to include scheduling, rescheduling appointments, cancelations and confirmations. * 20. Using USC/Keck defined guidelines, and at their discretion, may carry out Service Recovery activity, and/or escalate to any Level 3/Lead or Supervisor within the Patient Access Center. Required Qualifications: * Req High school or equivalent * Req 2 years Minimum 2 years of experience working in a customer service department/ environment or 1 year in healthcare or some combination thereof. * Req Demonstrated interpersonal skills. * Req Ability to multi-task. * Req Excellent verbal and written communication skills. Preferred Qualifications: * Pref Associate's degree Associates' or Bachelors' degree in healthcare, business or operations field strongly preferred. * Pref Specialized/technical training Vocational certificates in healthcare preferred: appoint scheduling, registration, insurance verification, medical assistant. * Pref Knowledge of HIPPA compliance and various health insurance types. * Pref Knowledge of medical terminology. * Pref Demonstrated knowledge of high-level computer literacy with practice management scheduling systems preferred. * Pref Bilingual: Spanish, Chinese and other languages preferred. Required Licenses/Certifications: * Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only) The hourly rate range for this position is $21.00 - $33.15. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations. USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying. We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at **************, or by email at *************. Inquiries will be treated as confidential to the extent permitted by law. * Notice of Non-discrimination * Employment Equity * Read USC's Clery Act Annual Security Report * USC is a smoke-free environment * Digital Accessibility If you are a current USC employee, please apply to this USC job posting in Workday by copying and pasting this link into your browser: *************************************************************

Serves as primary point of contact for access to USC academic medical centers and USC Health Sciences Campus. Answers, screens and directs incoming and outgoing telephone calls, electronic messages and other web-based communications using a call management system. Responds to basic inquires and refers other inquires to appropriate medical personnel. Contacts and distributes messages to medical personnel using a variety of electronic methods including text, voice and email systems. The Patient Access Liaison II will also be responsible to schedule and confirm initial and follow-up medical appointments, registers patients, including verifying insurance coverage to advise patient of any estimated financial responsibility. The Patient Access Liaison II will also perform data entry, ensure data integrity, and reconcile as needed. Essential Duties: * 1. Demonstrates competency in the quality of work and knowledge of a Patient Access Representative. * 2. Strives for first call resolution and demonstrates high level of customer service. * 3. Maintains warm, courteous and professional behavior in accordance with the USC/Keck customer service standards while interacting with contacts, both internal and external. * 4. Maintains consistent accuracy in all tasks associated with job role and tasks and responsibilities daily. * 5. Exhibits collegial and professional demeanor in all interactions. * 6. Contributes effectively as a productive team member to the Patient Access Center and USC/Keck. * 7. Follows USC/Keck Communications standard and policy. * 8. . Accepts alternate assignments to any area within the organization as assigned by Management. * 9. Expected to work from home as/when organizationally deployed, following the departmentally established guidelines and expectations for remote work. * 10. Other duties as assigned. * 11. May page physicians as dictated by internal procedures, correctly, professionally and in a timely manner. * 12. May perform follow up checks with all open pages while on shift and before leaving shift * 13. Demonstrates proficiency in ensuring that all information housed within the Call Management system and Qgenda is sent for updates to management and readily accessed when needed. * 14. Answers, screens and directs incoming and outgoing telephone calls, electronic messages, omnichannel contacts and other web-based communications using the organizational communications management system. Transfers telephone calls to the appropriate department or medical personnel. * 15. Processes messages following departmental procedure and ensuring compliance with HIPAA regulations. * 16. Utilizes organizationally defined systems to perform patient communication. * 16. Performs scheduling functions, to include scheduling, rescheduling cancelations and confirmations of appointments using organizational scheduling system. * 17. Creates and maintains medical data and reconciles to patient appointment records. * 18. Coordinates care with patient coordinators, nurses and physicians to secure appointments for patients and referring physicians. * 19. Performs data entry and maintains data bases for bumps and cancellations. * 20. Verifies insurance coverage using organizationally defined process. May determine if patient's insurance is contracted with USC and advise patient of any estimated financial responsibility. * 21. Using USC/Keck defined guidelines, and at their discretion, carries out Service Recovery activity, and/or escalate to any Level 3/Lead or Supervisor within the Patient Access Center. Required Qualifications: * Req High school or equivalent * Req 2 years Minimum two (2) years of experience working in a call center, customer service and/or healthcare department/ environment (or combination of that equals two or more years) * Req Demonstrated interpersonal skills. * Req Ability to multi-task. * Req Excellent verbal and written communication skills. Preferred Qualifications: * Pref Associate's degree Associates' or Bachelors' degree in healthcare, business or operations field strongly preferred. * Pref Specialized/technical training Vocational certificates in healthcare preferred: appoint scheduling, registration, insurance verification, medical assistant. * Pref Knowledge of HIPPA compliance and various health insurance types preferred. * Pref Knowledge of medical terminology strongly preferred. * Pref Demonstrated knowledge of high-level computer literacy with practice management scheduling systems preferred. * Pref Bilingual: Spanish, Chinese and other languages preferred. Required Licenses/Certifications: * Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only). The hourly rate range for this position is $21.00 - $33.15. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations. USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying. We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at **************, or by email at *************. Inquiries will be treated as confidential to the extent permitted by law. * Notice of Non-discrimination * Employment Equity * Read USC's Clery Act Annual Security Report * USC is a smoke-free environment * Digital Accessibility If you are a current USC employee, please apply to this USC job posting in Workday by copying and pasting this link into your browser: *************************************************************

The Patient Access Representative assists patients with the check-in/arrival. Has in depth knowledge in all processes of the reception front desk and arrival process. Works with physicians on coordinating new patients for their individual schedules, assist new patients in collecting all medical records and history. He/She will schedule new patients with physician who specializes in care type and prepares new patient chart for physician review. Responsible for providing insurance information to Financial Counselor Representative for verification. Must have excellent communication skills, including the ability to speak, read and write English proficiently. Must be comfortable with computers and medical terminology. In depth knowledge of all insurance types, including government health programs. * Registers and admits patients following appropriate policy assuring the two patient identifiers "Name and Date of Birth" are used when selecting patients Medical Record * Ensure all patients are checked-in hospitals systems * Obtain complete and accurate patient demographics and financial information and input in the computer system according to standard operating procedures * Ensure all documents are obtained and scanned at time of registration as required * Explain hospital policies regarding insurance benefits, personal items and valuables * Collects and records patient payments and completes ledgers for all check and cash payments * Ensure MD order is complete a. Test Ordered b. Diagnosis (Rule out is unacceptable) c. MD Signature * Appropriate language is identified and selected in ADT and correct language documents are obtained and scanned. * Receive patient valuables and place in safe according to hospital policy * Ensure all accounts requiring Medical Necessity are performed and failed test and Advanced Beneficiary notice is provided to patient and is documented and scanned in hospital systems * Transfusion Free Policy is followed * Verify and document insurance eligibility and confirm and document benefits * Obtain and or assure verify pre-certifications and authorizations are in place * Utilize both hospital and professional registration information systems. Completes all fields as required. * Ability to request financial Liability * Maintain Accuracy Score above 89% * Assist Manager/Supervisor with other duties as assigned Required Qualifications: * Req High school or equivalent Or equivalent evidence in file required. * Req 1 year Hospital experience. * Req Must have excellent communication skills, including the ability to speak, read and write English proficiently. * Req Must be comfortable with computers and medical terminology. * Req In depth knowledge of Cerner, most insurance types, and basic computer programs. * Req Demonstrate excellent customer service behavior. Required Licenses/Certifications: * Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only). The hourly rate range for this position is $22.00 - $34.18. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations. USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying. We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at **************, or by email at *************. Inquiries will be treated as confidential to the extent permitted by law. * Notice of Non-discrimination * Employment Equity * Read USC's Clery Act Annual Security Report * USC is a smoke-free environment * Digital Accessibility If you are a current USC employee, please apply to this USC job posting in Workday by copying and pasting this link into your browser: *************************************************************

The Patient Access Representative assists patients with the check-in/arrival. Has in depth knowledge in all processes of the reception front desk and arrival process. Works with physicians on coordinating new patients for their individual schedules, assist new patients in collecting all medical records and history. He/She will schedule new patients with physician who specializes in care type and prepares new patient chart for physician review. Responsible for providing insurance information to Financial Counselor Representative for verification. Must have excellent communication skills, including the ability to speak, read and write English proficiently. Must be comfortable with computers and medical terminology. In depth knowledge of all insurance types, including government health programs. Registers and admits patients following appropriate policy assuring the two patient identifiers “Name and Date of Birth” are used when selecting patients Medical Record Ensure all patients are checked-in hospitals systems Obtain complete and accurate patient demographics and financial information and input in the computer system according to standard operating procedures Ensure all documents are obtained and scanned at time of registration as required Explain hospital policies regarding insurance benefits, personal items and valuables Collects and records patient payments and completes ledgers for all check and cash payments Ensure MD order is complete a. Test Ordered b. Diagnosis (Rule out is unacceptable) c. MD Signature Appropriate language is identified and selected in ADT and correct language documents are obtained and scanned. Receive patient valuables and place in safe according to hospital policy Ensure all accounts requiring Medical Necessity are performed and failed test and Advanced Beneficiary notice is provided to patient and is documented and scanned in hospital systems Transfusion Free Policy is followed Verify and document insurance eligibility and confirm and document benefits Obtain and or assure verify pre-certifications and authorizations are in place Utilize both hospital and professional registration information systems. Completes all fields as required. Ability to request financial Liability Maintain Accuracy Score above 89% Assist Manager/Supervisor with other duties as assigned Required Qualifications: Req High school or equivalent Or equivalent evidence in file required. Req 1 year Hospital experience. Req Must have excellent communication skills, including the ability to speak, read and write English proficiently. Req Must be comfortable with computers and medical terminology. Req In depth knowledge of Cerner, most insurance types, and basic computer programs. Req Demonstrate excellent customer service behavior. Required Licenses/Certifications: Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only). The hourly rate range for this position is $22.00 - $34.18. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations. USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying. We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at **************, or by email at *************. Inquiries will be treated as confidential to the extent permitted by law. Notice of Non-discrimination Employment Equity Read USC's Clery Act Annual Security Report USC is a smoke-free environment Digital Accessibility If you are a current USC employee, please apply to this USC job posting in Workday by copying and pasting this link into your browser: *************************************************************

Patient Access RepPatient Access Rep USC is a smoke-free environment USC is an equal opportunity, affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC will con sider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying. We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at **************, or by email at *************. Inquiries will be treated as confidential to the extent permitted by law. Read USC's Clery Act Annual Security Report Affirmative Action and Equal Opportunity Plan Pay Transparency Non-Discrimination USC is an E-Verify Employer Digital Accessibility If you are a current USC employee, please apply to this USC job posting in Workday by copying and pasting this link into your browser:

Patient Access Rep USC is a smoke-free environment USC is an equal opportunity, affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying. We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at **************, or by email at *************. Inquiries will be treated as confidential to the extent permitted by law. * Read USC's Clery Act Annual Security Report * Affirmative Action and Equal Opportunity Plan * Pay Transparency Non-Discrimination * USC is an E-Verify Employer * Digital Accessibility If you are a current USC employee, please apply to this USC job posting in Workday by copying and pasting this link into your browser:

Reporting to the Director of Strategic Sourcing and Campus Business Operations (CBO), this position will support the various administrative functions of the department with a primary responsibility in providing support for the OneCard office front desk processes. Position Specific Accountabilities * Provide consistent administrative support for all of the activities related to the CBO OneCard office as the "first responder" to all guests/customers Mon-Fri, 8am-5pm with a Wednesday schedule of 10am-7pm during the academic year (otherwise 8-5 during the summer). * Answer phones, maintain a clean/sanitary front office environment, and provide additional administrative support for various other tasks of the CBO department as assigned. * Participate in key campus events (Welcome Weekend/New Student Orientation - Saturday event) as a representative of the Campus Business Operations Office as requested. * Assist in monitoring and maintaining functionality of various computer systems used internally to track OneCard requests, process credit card transactions, complete ServiceNow ticket requests, and maintain digital files for the department. * Attend staff meetings and work in collaboration with other campus partners to ensure proper implementation of pertinent policies, procedures, and programs. * Learn the campus layout and stay up to date on all campus events to be able to assist with various customer inquiries. * Perform other duties as assigned. Loyola Marymount University Expectations Exhibit behavior that supports the mission, vision, and values of the university. Communicate and employ interpersonal actions that model high standards of professional, responsible, accountable, and ethical conduct. Demonstrate a commitment to outstanding customer service, especially prospective and current students, donors, and alumni. Requisite Qualifications: * Typically a high school diploma or equivalent; preferably a bachelor's degree or equivalent experience. Incumbent will be expected to continue upgrading knowledge, skills and abilities needed to stay abreast of best practices and industry trends. * Consistency in attendance, being dependable, trustworthy, reliable and punctual; reasonably enthusiastic and ready to work every day, Mon-Fri, 8am-5pm (and Wed 10-7) is vital. * Must be adaptable to change and receptive to innovational, "outside the box" ideas for office improvements/efficiencies. * Minimum of one year administrative and data-entry/bookkeeping support experience, preferred. * Experience and knowledge of general accounting practices, account reconciliation as well as other accounting/bookkeeping procedures including but not limited to cash handling and control is helpful. * Ability to interact in a professional, friendly, courteous manner while exercising good judgment and discretion when handling confidential matters. * Exemplary communication skills (both written and oral) for both internal and external department communications are a must. * Possess a strong work ethic as part of a team as well as independently and follow through on assignments in a timely manner with minimal supervision. * Must remain calm under pressure in interactions with the public in high volume situations and in handling continuous public contact with frequent interruptions, while also knowing when to escalate certain matters to upper management. * Maintain computer competency and proficiency in Microsoft Office Suite (Excel, Word, and PowerPoint), Workday, Atrium Campus, Card Exchange, and various other applications in a Windows environment - with a willingness to learn new systems as needed. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. # HERC# #HEJ# Staff Regular Salary range $22.26 - $26.68 Salary commensurate with education and experience. Please note that this position may not be eligible for visa sponsorship now or in the future. Loyola Marymount University, a Carnegie classified R2 institution in the mainstream of American Catholic higher education, seeks outstanding applicants who value its mission and share its commitment to inclusive excellence, the education of the whole person, and the building of a just society. LMU is an equal opportunity employer committed to providing an environment free from discrimination and harassment as defined by federal, state and local law. We invite all persons in the full diversity of their being, life experience, and beliefs to apply. (Visit *********** for more information.)

Senior Career Services Advisor USC Marshall School of Business Career Services Department The Marshall Career Services team, comprised of more than 30 professional staff, and more than 30 undergraduate and graduate student staff, lead the charge to ensure all of Marshall's approximately 8,200 undergraduate, specialty MS, and MBA students have the support and connections to achieve their professional goals. Our team is currently in a period of change and rallying around a new set of strategic values: * relationship-centered (we prioritize strong relationships with all internal and external stakeholders, especially students) * career-outcome-driven (we connect students to as many opportunities and employers as possible and actively build the networks that lead to employment), * innovative practice (we maintain a current, tech-forward, and competent practice) * team-centered (we value our people and foster a supportive, balanced, and authentic work environment). These values are reshaping how we function as a team and deliver career services. We are thrilled to be recruiting for several roles and are excited to recruit future team members that share our enthusiasm for defining the future of career services and continuing to build Marshall's reputation as the best business school! The MBA team in Marshall Career Services is looking to recruit an experienced Senior Career Services professional to join the team as a Practice Group Coordinator (PGC) for our consulting practice. The PGC will support the Practice Group Leader in Marshall Career Service's efforts to ensure our MBA students, with particular attention towards our full-time MBA students, achieve professional success. This will include building a consulting-related practice consisting of an employer portfolio, alumni-in-residence, executives-in-residence, student clubs, peer advisors, and other resources, all of which facilitate MBA students successfully securing internships and full-time jobs. This is an exciting time to join the MBA team, which just reorganized around this new model. The PGC is responsible to the Practice Group Leader. Responsibilities and Duties: * Partner with the Practice Group Leader in developing a strategy to support the professional success of a cohort of MBA students pursuing respective practice area * Conduct one-on-one and group career advising with MBA students, including career coaching on resume and cover letters, interview preparation, industry-specific preparation (casing, behavioral interviews, etc.); hire, train, and supervise peer advisors * Plan and execute a variety of employer-facing events, working to connect MBA students with as many professional opportunities as possible; actively work to grow the consulting employer portfolio year-over-year * Actively liaise with partners inside the practice, including employers, alumni, and executives, as well as partners across Marshall Career Services, the Marshall School of Business, and USC to ensure that the organization is seen as a great partner and willing collaborator * In line with the Marshall Career Service's strategic value of career-outcome-driven, actively monitor the internship and full-time career outcomes of all full-time MBA students, working aggressively to implement continual solutions to drive outcomes as high as possible * Promote and support marketing initiatives for related employer events, career services training, mentorship programs, and individualized career advising, to enhance student engagement * Lean into Marshall Career Service's strategic value of relationship-centered, actively leaning into building positive relationships with students; maintain relationships with student clubs and their leaders, take opportunities to attend club events and be visibly present, and lean into communication during times of conflict * Collaborate with the appropriate MBA team members to help incoming MBA students successfully onboard and prepare for entry into the practice group model; participate in career preparation programs, and support students' transition between practice groups, as needed * Other duties as assigned Minimum Qualifications: * Bachelor's degree. * Minimum 3 years of management consulting experience Anticipated Hiring Range: * The salary range for this position is $76,442.59 - $87,619.33 - $100,145.99. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations. Required Documents and Additional Information * Resume and cover letter required; these may be uploaded as one file. Please do not submit your application without these documents. * Job openings are posted for a minimum of seven calendar days. This job may be removed from posting boards and filled any time after the minimum posting period has ended, so please apply on the same business day if interested. * USC has excellent benefits, including health benefits for staff and their family with access to the renowned university medical network; eligibility for retirement plans with employer contributions; tuition benefits for staff and their family; free Professional Development classes; central Los Angeles location with easy access to commuter trains, buses and free tram pick up services; discounts to sporting and other campus events. Why join the USC Marshall School of Business? The USC Marshall School of Business is ideally positioned to address the challenges of a rapidly changing business environment and is ranked as one of the country's top schools for accounting, finance, marketing, consulting, entrepreneurship and international business studies. USC Marshall builds on the unique opportunities that stem from its Los Angeles location on the Pacific Rim, its interdisciplinary and impactful research, the momentum generated by the University of Southern California, and the unparalleled engagement of the Trojan Alumni Family. With ready access to industries defining the new business frontier, including bio-technology, life sciences, media, entertainment, communications and healthcare, this vast network offers USC Marshall graduates exceptionally strong support for success in the global marketplace. For more information on the USC Marshall School of Business, visit: ********************* . USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying. We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at **************, or by email at *************. Inquiries will be treated as confidential to the extent permitted by law. * Notice of Non-discrimination * Employment Equity * Read USC's Clery Act Annual Security Report * USC is a smoke-free environment * Digital Accessibility If you are a current USC employee, please apply to this USC job posting in Workday by copying and pasting this link into your browser: *************************************************************

Register, schedule appointments, authorizations, and request medical records prior to all new patient appointments. Assists/coordinates patient appointments and follow up, focusing on the initial evaluation. Admits and completes financial paperwork and financial clearance for new and existing potential patients. Participates in clinic flow and efficiency data collection metrics and provides recommendations for process improvement. Must have excellent communication skills, including the ability to speak, read and write English proficiently. Must be comfortable with computers and medical terminology. In depth knowledge of all insurance types. Provides back-up to admitting coordinator as needed. Assists the office with clerical duties and other duties as assigned. Essential Duties: Clerical: Demonstrates accuracy and thoroughness in entering information into computer systems. Complete TAR requests, follow-up with Medical Groups and IPA's for follow-up visits. Assure all notes of verification, eligibility and authorizations are documented in medical records. Assists patients with all financial needs and assure when LOA's or contract issues arise that they are clear prior to the patient being seen. Schedules patient's evaluation and clinic appointments in a timely manner, and at the request of the physician, while accommodating patient's needs. This includes but not limited to: laboratories, diagnostic testing and consultations as needed. Patient Navigation/Customer Service/Patient Analytics/ Quality & Performance /Outreach: Acts as a liaison between USC and referring physicians by completing outreach activities including meeting with large referral sources on a monthly basis, visiting dialysis centers and assisting with producing marketing materials. Analyzes data in Cerner to track key patient statistics including time from referral to listing, total time to complete evaluation and patient satisfaction. Acts as a patient liaison and single point of contact for patients and caregivers and takes accountability for their patient experience. Utilizes courtesy, compassion, kindness and honesty while interacting with public, patients, and all clinic personnel. Greets patients in a courteous and professional manner. Participates in clinic flow and efficiency data collection metrics and provides documentation and recommendations for process improvement as well as participating in the implementation of new processes. Participates in Quality Management activities such as assisting Survey Readiness and analyzes quality data and makes recommendations for compliance. Under direction, refers patients to internal supportive care services: dietician, social worker, financial counselor, chaplain, etc. Educates and encourages patients on ways to keep and update their own plan of care and medical records. Escorts patients to other departments if needed, provides directions to other departments within USC system. Assists patients to overcome barriers to care, e.g. transportation, childcare, coordination of translation services, financial assistance by directing patients and caregivers to community resources and services. Facilitates communication between patient and caregivers, and all members of the care team, including physicians, nurses, lab, etc. Communicates all changes with patient and case information to all involved personnel. Works with various hospital personnel to resolve issues and accommodate patient. Teamwork/Collaboration: Demonstrates flexibility in covering other staff members for sick time, vacation, or leave of absence. Works independently and in a team setting. Maintains an open line of communication with management and other staff and always demonstrates a professional demeanor. Qualifications: Req High school or equivalent Pref Degree in related field OR Pref Degree in related field Pref 2 years Experience in acute care or ambulatory care setting. Pref Experience with financial clearance. Req Familiarity with Word processing, Microsoft Outlook. Req Analytical and problem-solving skills including ability to analyze patient data from multiple systems. Req Quality management skills including ability to identify quality metrics and tracking of complex regulatory requirements. Pref Knowledge of medical terminology. Pref Familiarity with GE Centricity Business, Cemer, PBAR and scheduling software. As part of Keck Medicine of USC, USC Verdugo Hills Hospital is the only community hospital in the Foothills area of Los Angeles backed by an academic medical center. With its 40-year legacy of personalized care from expert physicians, experienced nurses and a dedicated staff the community has come to know and trust, USC-VHH brings patients the latest medical advancements and 24/7 emergency services. Join this world-class team providing highly-specialized care, up-to-the-minute research and innovative clinical trials. The hourly rate range for this position is $25 - $39.69. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying. USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying. We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at **************, or by email at *************. Inquiries will be treated as confidential to the extent permitted by law. Notice of Non-discrimination Employment Equity Read USC's Clery Act Annual Security Report USC is a smoke-free environment Digital Accessibility If you are a current USC employee, please apply to this USC job posting in Workday by copying and pasting this link into your browser: *************************************************************

Patient Services Specialist - USC Division of Biokinesiology and Physical Therapy Fixed-term with potential to become permanent About USC Biokinesiology and Physical Therapy At the USC Division of Biokinesiology and Physical Therapy, we are leaders shaping the future of health care. Our mission is simple yet powerful: to enhance human health and quality of life. We do this by preparing the next generation of physical therapists, conducting groundbreaking research, and delivering world-class patient care. About the Role We're looking for a Patient Services Specialist (PSS) who is passionate about helping others and thrives in a fast-paced clinic environment. This position plays a key role in creating a welcoming, efficient, and supportive experience for our patients-from their very first call to their final appointment. Initially offered on a fixed-term basis, this role has the potential to become permanent based on performance and clinic needs. What You'll Do Be the warm, professional first point of contact for patients-both in person and on the phone Greet, check in, and assist patients with their appointments Process medical authorizations and verify insurance coverage Answer billing and insurance questions with clarity and empathy Schedule and manage patient appointments to keep our clinic running smoothly Maintain accurate patient records with a high degree of confidentiality Support clinical staff with administrative tasks to ensure seamless operations What We're Looking For Required: High School Diploma or Associate's Degree Preferred: Experience in a medical front desk role and familiarity with authorizations/insurance processes Strong organizational skills and ability to manage multiple priorities Excellent communication and customer service skills Proficiency in computer systems and data entry Ability to remain professional, compassionate, and detail-oriented under pressure Why Join Us? Make a real difference in patients' lives every day Work with a passionate, collaborative, and supportive team Be part of a prestigious institution known for innovation and excellence in health care Build your skills and grow your career in a respected clinical environment Apply Now If you're ready to bring your skills and compassion to a role where you can truly make an impact, we want to hear from you! The hourly rate range for this position is $22.77 - $24.77. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying. Minimum Education: High school or equivalent Minimum Experience: 2 years Minimum Field of Expertise: Experience working in a healthcare environment. Working knowledge of HIPAA compliance and insurance terminology. Demonstrated excellent interpersonal customer service and telephone skills. Demonstrated ability to multi-task. Demonstrated experience in a high volume, fast paced environment. Demonstrated team-oriented and collaborative work style. USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying. We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at **************, or by email at *************. Inquiries will be treated as confidential to the extent permitted by law. Notice of Non-discrimination Employment Equity Read USC's Clery Act Annual Security Report USC is a smoke-free environment Digital Accessibility If you are a current USC employee, please apply to this USC job posting in Workday by copying and pasting this link into your browser: *************************************************************