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Work From Home Utica, NY jobs

- 56 jobs
  • Work from Home - Need Extra Cash?

    Launch Potato

    Work from home job in Utica, NY

    Earn Extra Cash While Working From Home Make extra cash with this list of side gigs-part-time, passive income, and flexible options! Your Next Side Hustle Start Earning Today!
    $38k-58k yearly est. 1d ago
  • Social Worker - Hybrid Flex (LMHC- LMSW - LCSW)

    Mohawk Valley Health System 4.6company rating

    Work from home job in Utica, NY

    The Licensed Mental Health Counselor/Social Worker will assess mental illnesses, recommend, develop and implement therapeutic treatment plans for individuals experiencing emotional or psychological distress, address mental health disorders, offer individualized treatment plans, and engage patients in therapy sessions to manage and overcome mental health issues. Runs group and individual therapy sessions. This role may work in either a hospital or outpatient setting. Clinical Assessment and Treatment: Conduct thorough assessments of patients' mental health status and needs. Develop and implement individualized treatment plans based on assessment findings. Provide evidence-based therapeutic interventions, including individual, group, and family therapy. Monitor and evaluate patients' progress, adjusting treatment plans as necessary. Patient Care: Establish and maintain therapeutic relationships with patients, demonstrating empathy and understanding. Provide crisis intervention and support as needed, including managing emergencies and coordinating care. Provide direct counseling services and recommendations to facilitate movement through the continuum of care. Educate patients and their families about mental health conditions and treatment options. Documentation and Compliance: Maintain accurate and up-to-date patient records, including assessment notes, treatment plans, and progress reports. Ensure all documentation meets regulatory and organizational standards. Comply with confidentiality and ethical guidelines in accordance with HIPAA and other relevant regulations. Collaboration and Coordination: Collaborate with psychiatrists, psychologists, social workers, and other healthcare professionals to ensure comprehensive care. Participate in multidisciplinary team meetings and contribute to care planning. Liaise with community resources and agencies to facilitate additional support and services for patients. Professional Development: Stay current with developments in the field of mental health counseling through continuing education and professional training. Participate in supervision and peer review processes to enhance clinical skills and professional growth. REQUIRED: Master's in counseling, psychology or a closely related field from a program accredited by the Commission on the Accreditation of Counseling Related Education Programs (CACREP). Experience with diverse patient populations and a variety of mental health issues. Strong clinical assessment and therapeutic skills. Excellent communication and interpersonal skills, with the ability to build rapport with patients and collaborate effectively with a team. Proficient in EHR (Epic) systems and basic computer applications. Ability to handle crisis situations with composure and professionalism. Compassionate, empathetic, and non-judgmental approach to patient care. Strong organizational skills and attention to detail. Ability to work independently and manage time effectively in a fast-paced environment.
    $58k-68k yearly est. 1d ago
  • Sales Representative Payroll/HCM

    Heartland Team

    Work from home job in Utica, NY

    Looking for something beyond ordinary payroll and human capital management (HCM) solutions? Look no further than Heartland! We are committed to becoming a customer-led software solutions company that makes every day work better. As we continue to grow, we need talented Payroll/HCM [Sr. Product Advisors (SPAs)] to help us take our mission to the next level. At Heartland, we're not just about HCM, we're on a mission to create a personalized work environment with uniquely designed solutions to help companies engage employees. We've revolutionized the employee experience and changed the way work gets done. Join us as we transform the future of technology! But we don't just care about technology, we care about your career development too. At Heartland, people have always been at the heart of our business. As a part of our Sales Team, you'll help us tackle challenges and grow as you gain a deeper understanding of our clients' unique needs. You'll provide easy-to-use solutions that deliver the performance they crave, while strengthening our relationships and unlocking new possibilities. Small opportunities? Bring them to Heartland. Bigger? Sign them up ASAP! Compensation for this role is based on performance, and you'll enjoy aggressive weekly commissions, residuals, and portfolio ownership as you meet and exceed your targets. Think outside the box and join us on our mission to revolutionize the employee experience. Requirements: Self-starter with enough creativity and flexibility to pivot on a dime and perform like a rock star even when under pressure. Hunt down new business opportunities like a boss and take ownership of the entire sales cycle, with extra credit for self-sourced clients. Show off your product knowledge by conducting demos and customizing solutions to fit each prospect's needs. Build strong partnerships with external influencers like CPAs, Insurance Brokers, and CFPs to tap into a killer referral network. Partner up with internal teams across the biz to ensure seamless delivery of the expectations you set during the sales process. Get your sales groove on with Atlas, our sales enablement tool, to manage and crush all your sales activities. Be the Sherlock of the competitive landscape and position Heartland as the only game in town. This is a work-from-home field sales opportunity, and candidates must live locally but can sell wherever business takes them! Career Path We're all about promoting from within based on merit, so the sky's the limit. Sales Leadership, Business Development, Revenue Operations... the world is your oyster. Compensation - Benefits It's W2! Medical, Dental, Life, & Disability benefits to keep you healthy and happy. We're not messing around with compensation. A first-year professional may expect an average of $90,000 - $105,000+ if you are in the top 25% in the form of uncapped weekly commissions, lifetime residuals, and portfolio equity. Cha-ching! We love a good pat on the back, so we've got various peer and company recognition programs to keep you feeling the love. We know you're thinking about the future, so we've got a 401(k) and matching program to help you save up for your next yacht (or whatever floats your boat). Ready to start a rewarding sales career? Apply now to join our rockstar sales team! And join our exclusive Heartland Talent Community to stay in the loop and explore sales positions when the time is right for you. As a member, you'll get access to stay in the know on everything Heartland and be the first to know about exciting, new sales opportunities in your area! View all jobs at this company
    $90k-105k yearly 60d+ ago
  • Client Support Specialist

    Talent Find Professional

    Work from home job in Utica, NY

    Job DescriptionRemote Agent - Talent Find Professional Job Type: Independent Contractor (1099) About This Opportunity Many people want work that feels meaningful and gives them the freedom to build a better future. At Talent Find Professional, we help motivated individuals step into a role where they can do both. You bring the desire to grow. We provide the training, support, and simple system to follow. Your job is to guide clients through basic protection options so they can make confident decisions for their families. This is a fully remote role with clear expectations, straightforward processes, and room for long-term growth. What You'll Do Speak with clients who have requested information. Hold phone or virtual meetings to understand their needs. Present straightforward coverage options. Follow a step-by-step process to complete applications. Stay in touch with clients to ensure clarity and support. Join ongoing training to sharpen your skills. What You'll Need Clear communication and people skills. Self-motivated mindset and willingness to follow a system. Ability to learn new tools and work comfortably online. Coachable attitude. Must be able to obtain a state-issued license for this type of work. (We provide guidance on how to get licensed.) No previous experience required. Compensation Commission-based earning structure. Part-time participants often create additional income. Full-time participants may earn more depending on activity and results. This is a 1099 independent contractor role with no base pay. What We Provide Fully remote, flexible schedule. Simple process that helps you get started quickly. Training, mentorship, and support. Opportunities for advancement based on performance. Requirements Must be 18 or older and legally able to work in the United States. Must complete a background check for licensing. Valid government-issued ID. Ability to obtain the required license before working with clients. How to Apply If you're looking for clear direction, meaningful work, and a flexible path for growth, apply today. Our team will reach out with next steps.
    $41k-59k yearly est. 13d ago
  • Prevention Youth Coordinator - Hybrid Remote Schedule

    Cnyhhn 3.6company rating

    Work from home job in Utica, NY

    Full-time Description Job Title: Diversion Caseworker Job Category: 9 - Service Worker Department/Group: Restorative Integrated Youth Services-RIYS Level/Salary Range: NE Min $19.18 hour- Max $30.69 Salary determined by experience and education. Position Type: Non Exempt, 35 hours a week, Full-time, Flexible Schedule Position Summary: The Diversion Case Worker (posted as Prevention Youth Coordinator) is responsible for providing individualized, intensive community-based diversion services in order to divert youth identified as being “at-risk” of foster care placement or further involvement in the juvenile justice system due to incorrigible or criminal behavior. ROLE AND RESPONSIBILITIES Activities include but are not limited to the following: Responsible for providing overall preventive and diversion casework coordination/counseling to all assigned cases Responsible for conducting a minimal of two casework contacts per month, one that is required to be in the home with the identified family unit Responsible for collaboration with all service providers and establishes a team communication plan Maintains weekly contact with assigned Support Specialists to discuss service delivery and additional case updates Responsible for all case activities which includes serving planning, making recommendations to the Department of Social Services regarding treatment and service needs Responsible for documentation requirements including but not limited to conducting initial assessments, reassessments, progress notes, Family Assessment and Service Plan (FASP), Care Plans and any additional requirements within the required contract guidelines and health information technology (HIT) system Responsible for linkage and referral and to provide ongoing monitoring of services including individual and family counseling, mentoring, community supervision, recreation, school/community advocacy, psychiatric and psychological services and linkage to other community supports Organization and participation in treatment team meetings and service planning conferences Act as a liaison between parent/families, Family Court, Probation, school officials, agency personnel or other services providers as necessary and appropriate Monitors goals on a continuing basis and that team is actively participating in progress of case plans. Monitors that Plan of Care is relevant to the child and family goals Consults with family members and social support to maintain support consistency. Advocates for additional services and linkages as appropriate. Responsible for providing 24-hour on-call crisis and interventions for families there will be a reoccurring on call schedule Create and Facilitate group recreational activities with a focus on normative experiences to support pro social behaviors, recreational, artistic, or other positive activities Provide or arrange transportation as needed to approved appointments Ensure compliance with all pertinent government and agency regulations and operating standards, including maintaining all required documentation and applicable databases. Education to families and youth on the juvenile justice system Consistently incorporates the principles of wraparound into every interaction with other staff, youth and families Maintains stats on individual cases and reports to Project Manager monthly Engages in bi-weekly supervision with Project Manager and monthly case reviews with DSS Case Manager All other duties as assigned. Requirements QUALIFICATIONS / EDUCATION / EXPERIENCE REQUIREMENTS A bachelor's degree in one of the following fields listed: a major or concentration in social work, psychology, nursing, rehabilitation, education, occupational therapy, physical therapy, recreational therapy, counseling, community mental health, child and family studies, sociology, speech and hearing or other related human services field Two years of experience In providing direct services to individuals with behavioral, mental, substance use and/or developmental challenges. Juvenile Justice and/or former casework experience is preferred OR A Master's Degree in one of the qualifying education fields may be substituted for one year of experience. Basic Computer Skills (Windows, Outlook, Word, Excel) Travel is required. Must have a valid NYS Driver's License. Competencies and experiences necessary include customer service orientation, diplomacy, diversity, flexibility, follow through, informing others, safety orientation, reliability and consistency, written communication and cooperation and teamwork, listening skill, optimism, quality orientation, analytical thinking. Applies and actively shares knowledge, expertise and b2 YEARS est practices with team Behavior supports the mission, core values and objectives of the organization. Displays flexibility and openness in daily work and encourages others to stay open to change and improvement. Accepts and readily adapts to changing priorities, new ideas, strategies, procedures and methods. Demonstrates and promotes respect toward coworkers and adapts behaviors to work effectively with varying people and situations. Accumulates all relevant information prior to making job-related decisions. Presents well-considered alternatives when making recommendations. Makes decisions in a timely manner. Represents the organization and its network of providers by displaying a respectful and caring manner with clients and their families. Addresses all client concerns in a timely and efficient manner and reports any complaints to their immediate supervisor or the Director of Health Home Operations for resolution. Complies with quality assurance, OSHA, HIPAA, infection control, safety and other policies set forth. Must satisfactorily pass a Criminal History Record Check (including fingerprinting), State Registered Clearance, Mandated Reporter Training, and Staff Exclusion List. WORK ENVIRONMENT / HAZARDS Job related tasks do not involve exposure or potential exposure to blood, body fluids, or tissue and Category I tasks are not a condition of employment. May have exposure to unpredictable individuals and situations when working at CNYHHN sites, its affiliates or the community. OSHA Exposure Category III PHYSICAL DEMANDS Certain deadlines and unanticipated developments may require work during evenings and weekends. Ability to quickly address any emergent issues without losing focus on the task at hand. The employee must have full sight and hearing with fluency in the English language. While performing the duties of this job, the employee is regularly required to talk or listen. The employee frequently is required to stand, walk and sit. Must be able to sit for long periods of time. Constantly operates a computer and other office productivity machinery, such as a copy machine, scanner, computer printer, etc. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position without compromising workflow and efficiency. Must have the ability to lift up to 25 lbs. Benefits: Health Insurance Voluntary Insurance Options Paid Time Off Paid Sick Leave Dental Insurance Vision Insurance Pet Insurance Life Insurance Retirement Plan Employee Assistance Program Flexible Schedule Flexible Spending Account Other WORK CONTACT GROUP All staff, individuals at sites, visitors, family members, vendors, various county mental health services, various regulatory and professional agencies. There is daily contact with outside providers. SUPERVISED BY: Program Manager of RYIS SUPERVISES: NONE Acknowledgement I have received, reviewed and fully understand the job description for Diversion Case Worker. I further understand that I am responsible for the satisfactory execution of the essential functions described therein, under any and all conditions as described. Salary Description $19.18 hour - Max $30.69 hour
    $19.2-30.7 hourly 60d+ ago
  • Work From Home Data Entry Clerk (Part Time)

    Remote Career 4.1company rating

    Work from home job in Rome, NY

    This is your opportunity to begin a lifelong career with unlimited opportunity. Discover the liberty you've been searching for by taking a moment to complete our online application. Benefits: Excellent weekly pay Safe workplace Multiple shifts are offered from early morning to night and no experience is needed. You will have ample opportunity for growth Part-time readily available - select the days you want to work A commitment to promote from within Responsibilities: Must have the ability to carry out tasks with or without sensible accommodation Perform all other duties as appointed Assist in producing a positive, professional and safe workplace Qualifications: No experience, Willing to train Ability to work within established turnaround times Must have outstanding interpersonal skills and the ability to arrange simultaneous tasks Ability to analyze and apply company policies and procedures Excellent verbal and written communication skills Ability to work both independently and within a group environment Ability to remain organized, give attention to detail, follow instructions and multi-task in a professional and effective way
    $29k-35k yearly est. 60d+ ago
  • Premium Auditors (Hybrid)

    Armstrong Insurance Services 4.0company rating

    Work from home job in Utica, NY

    Job Description ARMStrong Insurance Services is the leading and most trusted name in the world of debt recovery and financial solutions. With a track record of excellence and reliability, we have proudly served businesses across various industries for decades, ensuring efficient B2B collections and tailored debt recovery solutions. As the parent company, ARMStrong is proud to own and operate Brown & Joseph, Paragon, SubroIQ, and NEIS each a powerhouse in their own right, providing specialized expertise in debt management and financial services. NEIS, LLC has been a leader in the insurance audit and loss control prevention industry since 1945 and seeking a Premium Auditor as we continue to grow our team. Premium Auditors examine the financial records of businesses insured by commercial property and casualty insurers to make sure they are following laws and regulations. As a premium auditor, looking for evidence of fraud and checking that insured businesses adhere to these regulations are your primary responsibilities. Your job will be based from home with required daily travel to each audit location. Car travel will be on average of 2-4 days per week within your assigned territory. Job Responsibilities: Conduct insurance premium audits for Workers Compensation, General Liability, and Automobile policies by auditing policyholder's records, and applying manual rules and company standards. Prepare for the audit by identifying the necessary information and type of records needed Prepare schedule to maximize optimal use of time Correspond with insured via phone, email and mail to setup audit appointments. Examine the policyholder's records, gather data to determine correct classifications for business activities and write an effective description of operations Prepare complete audit document, explain results to insured and communicate the results to the home office Travel to multiple audit locations daily/weekly Job Requirements: Associate's Degree or equivalent plus two years' performing premium audits or equivalent combination of education and experience highly desired Ability to read, analyze and interpret financial documents General PC knowledge including Microsoft Excel and Word. Knowledge of Visual Audit is a plus. Ability to communicate well with customers and staff. Valid driver's license and satisfactory driving record Maintain automobile insurance while employed with bodily injury limits equal to or greater than $100,000 per person and $300,000 per accident or $300,000 combined Hybrid position - work from home and complete remote audits 2-3 days per week Compensation and Benefits: Benefit package with health, dental, vision, life and disability coverage options 401(k) retirement plan option with company matching Generous paid time off policy and 7 paid holidays Salary is $44-$46 per billable hour Weekly pay 401(k) plan with company matching and immediate vesting We look forward to you joining the team! ARMStrong Insurance Services is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. Powered by JazzHR QGGbnzInn6
    $44-46 hourly 31d ago
  • Traveling Installation Technician - Utica, NY

    Flock Safety 4.0company rating

    Work from home job in Utica, NY

    Who is Flock? Flock Safety is the leading safety technology platform, helping communities thrive by taking a proactive approach to crime prevention and security. Our hardware and software suite connects cities, law enforcement, businesses, schools, and neighborhoods in a nationwide public-private safety network. Trusted by over 5,000 communities, 4,500 law enforcement agencies, and 1,000 businesses, Flock delivers real-time intelligence while prioritizing privacy and responsible innovation. We're a high-performance, low-ego team driven by urgency, collaboration, and bold thinking. Working at Flock means tackling big challenges, moving fast, and continuously improving. It's intense but deeply rewarding for those who want to make an impact. With nearly $700M in venture funding and a $7.5B valuation, we're scaling intentionally and seeking top talent to help build the impossible. If you value teamwork, ownership, and solving tough problems, Flock could be the place for you. Pay: $57,200/year + overtime eligible + stock options + perk/benefits Travel: About 90% - fly to job sites for 1-2 weeks at a time The Job Join our Field Operations team and help keep communities safe by installing cutting-edge camera and solar equipment. You'll work outdoors, use your hands, and see your work making an impact right away. What you'll do: Install poles, solar panels, batteries, and license plate reading cameras Work at heights up to 30 ft using ladders and bucket trucks Use power tools, dig post holes, and make light repairs to irrigation or wiring Drive company vehicles and tow small trailers Meet with customers and complete site surveys Keep track of inventory and submit job photos through a mobile app Follow all safety standards and traffic control plans What We're Looking For: Comfortable with physical work: bending, climbing, lifting up to 50 lbs Experience in construction, electrical, low-voltage wiring, or similar work a plus Handy with tools and comfortable working outdoors in all weather Able to drive vans and trucks (must be 21+ with a valid driver's license) Basic computer skills and willingness to learn new tech Feeling uneasy that you haven't ticked every box? That's okay; we've felt that way too. Studies have shown women and minorities are less likely to apply unless they meet all qualifications. We encourage you to break the status quo and apply to roles that would make you excited to come to work every day. The Perks Flexible PTO: We seriously mean it, plus 11 company holidays. Fully-paid health benefits plan for employees: including Medical, Dental, and Vision and an HSA match. Tools & Gear: Flock Safety-branded uniforms, tools, and safety gear as well as an annual $250 uniform expense allowance Work Vehicle: The use of a well-equipped Flock Safety owned Sprinter van and fully-paid-for gas card Family Leave: All employees receive 12 weeks of 100% paid parental leave. Birthing parents are eligible for an additional 6-8 weeks of physical recovery time. Fertility & Family Benefits: We have partnered with Maven, a complete digital health benefit for starting and raising a family. Flock will provide a $50,000-lifetime maximum benefit related to eligible adoption, surrogacy, or fertility expenses. Spring Health: Spring Health offers a variety of mental health benefits, including therapy, coaching, medication management, and digital tools, all tailored to each individual's needs. Caregiver Support: We have partnered with Cariloop to provide our employees with caregiver support Carta Tax Advisor: Employees receive 1:1 sessions with Equity Tax Advisors who can address individual grants, model tax scenarios, and answer general questions. ERGs: We want all employees to thrive and feel like they belong at Flock. We offer three ERGs today - Women of Flock, Flock Proud, and Melanin Motion. If you are interested in talking to a representative from one of these, please let your recruiter know WFH Stipend: $150 per month to cover the costs of working from home. #ZR Flock is an equal opportunity employer. We celebrate diverse backgrounds and thoughts and welcome everyone to apply for employment with us. We are committed to fostering an environment that is inclusive, transparent, and collaborative. Mutual respect is central to how Flock operates, and we believe the best solutions come from diverse perspectives, experiences, and skills. We embrace our differences and know that we are stronger working together. If you need assistance or an accommodation due to a disability, please email us at **************************. This information will be treated as confidential and used only to determine an appropriate accommodation for the interview process. At Flock Safety, we compensate our employees fairly for their work. Base salary is determined by job-related experience, education/training, as well as market indicators. The range above is representative of base salary only and does not include equity, sales bonus plans (when applicable) and benefits. This range may be modified in the future. This job posting may span more than one career level. Flock Safety is aware of fraudulent individuals and agencies falsely claiming to represent our company. All legitimate communication from Flock Safety will come from an email address ending in @ flocksafety.com . We do not make job offers through messaging apps, social platforms, or unauthorized third parties, and we will never request payment or sensitive personal information during the hiring process. If you encounter suspicious outreach related to a Flock Safety role, please report it to **************************
    $50k-57.2k yearly Auto-Apply 60d+ ago
  • Freelance Legal Interpreters, Translators, & Editors

    Advanced Automation Corporation 4.5company rating

    Work from home job in Rome, NY

    Job Description Advanced Automation Corporation (AAC) is seeking freelance Legal Interpreters, Translators, & Editors to support our language services division. As a freelance language professional, you will play a crucial role in providing high-quality interpretation, translation, and editing services in the legal field. This is a remote position that offers flexible hours and competitive compensation. The languages include but are not limited to: Albanian, Arabic, Armenian, Bengali, Bosnian, Bulgarian, Chinese, Croatian, Czech, Danish, Dari, Dutch, Estonian, Farsi, Finnish, French, German, Greek, Hebrew, Hungarian, Indonesian, Italian, Japanese, Kinyarwanda, Korean, Latvian, Lithuanian, Macedonian, Moldovan, Norwegian, Pashtu, Polish, Portuguese, Romanian, Russian, Samoan, Serbian, Slovak, Slovenian, Somali, Spanish, Swedish, Thai, Turkish, Ukranian, Urdu, Vietnamese, Yiddish. Responsibilities Provide interpretation services during legal proceedings, including meetings, depositions, hearings, and trials. Translate legal documents, such as contracts, court documents, and legal correspondence, accurately and efficiently. Edit and proofread translated documents to ensure accuracy, clarity, and adherence to legal terminology. Ensure confidentiality and security of all interpreted and translated materials. Collaborate with project managers and other language professionals to meet project deadlines and client requirements. Stay up-to-date with legal terminology and industry best practices. Continuously improve language skills and subject matter knowledge. Requirements U.S. citizenship is required by the terms of AAC's contract with the customer. Minimum of three years' experience performing professional interpretation or translation/editing of complex and technical subject matter, including legal, medical, scientific, etc. Familiar with legal and technical terminology. Bachelor's degree in relevant field; advanced degree a plus. Hold an active certification (e.g., court certified interpreter) or registration for federal or state court interpretation. Member of, or certified by, the ATA or NAJIT highly desired. Active Public Trust or higher government clearance a plus. Translators/editors must be proficient in MS Word, PowerPoint and Excel; experience using Trados and CAT tools a plus. Interpreters must be adept in using virtual platforms such as WebEx, MS Teams and Zoom for performing VRI assignments. Benefits
    $47k-74k yearly est. 13d ago
  • Professional Services Project Manager (Remote/US)

    Lemonedge Technology Ltd.

    Work from home job in Ava, NY

    Status: Full-Time, Permanent Department: Professional Services About LemonEdge LemonEdge is on a mission to revolutionize private markets technology. Our modern, no-code core accounting platform powers the back offices of some of the most sophisticated private equity, venture capital, and fund administration firms globally with clients managing over $4 trillion in assets under management. Backed by world-class investors including Blackstone Strategic Innovations and Sidekick Partners, we are scaling rapidly across North America, Europe, the Gulf, and the Channel Islands. Since our launch in 2020, we've built a global team of 80+ employees across six continents. Our culture is entrepreneurial, fast-paced, and collaborative. We reward accountability, value deep expertise, and are relentlessly focused on client outcomes. This is a rare opportunity to join a scaling SaaS company transforming an industry. The Opportunity We are looking for a Professional Services Project Manager to lead client implementation and change projects across our global customer base. You'll be a central figure in our post-sales lifecycle working directly with clients, internal teams, and senior leadership to ensure successful onboarding and platform adoption. You'll manage multiple complex projects, aligning commercial goals, resource allocation, and client satisfaction. The role sits within our Professional Services function. This is a highly visible, client-facing role with direct impact on our ability to scale, reduce churn, drive expansion revenue, and increase NDR (Net Dollar Retention). If you're passionate about delivery excellence, building client relationships, and making a tangible difference - this role is for you. Key Responsibilities Client Delivery Leadership Manage the end-to-end delivery of complex client implementation and onboarding projects across private equity and fund administration clients. Establish project governance, RACI, milestones, and delivery metrics in alignment with client and internal teams. Own the delivery relationship with client stakeholders, including PMs, operational leads, and C-suite sponsors. Ensure client projects are delivered on time, on budget, and to defined scope balancing commercial constraints and technical realities. Maintain regular cadence of project status reporting, risk assessments, budget tracking, and steering committee updates. Build clear and structured implementation plans aligned to LemonEdge's internal frameworks and delivery playbooks. Proactively manage project risks, scope creep, resourcing gaps, and client blockers, escalating appropriately and ensuring resolution. Internal Execution & Stakeholder Management Coordinate cross-functional teams including Solution Consulting, Product, Engineering, Support, and Commercial to ensure seamless delivery. Create and maintain RAID logs (Risks, Assumptions, Issues, Dependencies) and maintain clear internal documentation and decision logs. Provide structured handovers to post-implementation teams including Support and Customer Success. Lead internal delivery retrospectives and support continuous improvement of delivery methodologies. Ensure all project documentation is completed in accordance with internal QA, compliance, and financial standards. Commercial & Strategic Outcomes Monitor delivery gross margin, resource utilization, and contract delivery efficiency. Support upsell and renewal efforts by creating trusted relationships and identifying future needs. Influence NDR by reducing implementation drag and improving client time-to-value. Contribute to internal tools, templates, onboarding guides, and delivery KPIs. Act as a delivery advisor in key client meetings, investor sessions, or partner calls where needed. About You You're an experienced project leader with a track record of delivering high-impact technology implementations. You understand Professional Services in a B2B SaaS or FinTech environment and can balance delivery detail with big-picture client value. You're energized by solving problems, aligning people, and delivering results. Required Experience & Skills 5-8 years of experience in client-facing SaaS or FinTech project management, preferably in enterprise or mid-market implementations. Experience working in Private Equity, Investment Management or Investment Banking. Deep experience managing multiple simultaneous delivery workstreams across global time zones. Strong communication and stakeholder management skills including the ability to influence senior external clients and internal leadership. A structured and proactive approach to delivery confident with budgets, timelines, risks, and governance. Demonstrated ability to lead remote, cross-functional teams and resolve delivery blockers. Familiarity with client onboarding in regulated or complex environments (e.g. financial services, enterprise software). Solid working knowledge of project tools (e.g. Smartsheet and or Jira, Azure DevOps, Excel, Outlook). Bachelor's degree . PMP, PRINCE2, or Agile certifications strongly preferred. Nice to Have Experience in private equity, venture capital, or fund administration technology. Working knowledge of client lifecycle metrics: time-to-value, NDR, churn, CSAT. Ability to interpret commercial contracts (e.g. SoWs) and manage delivery to contractual obligations. Experience contributing to the development of internal project methodologies or playbooks. Benefits: Health, dental, and vision coverage. 401(k). Flexible paid time off. Paid parental leave. Remote-first culture with periodic travel to clients or team events. Key Performance Indicators (KPIs) You will be evaluated on: Project Delivery Success Rate: % of projects delivered on time, on budget, and in scope. Client Satisfaction: CSAT score at go-live and client feedback during delivery. Delivery Gross Margin: Profitability of assigned implementation projects. Time-to-Live: Duration from project kickoff to successful go-live. Expansion Opportunities: Contribution to NDR through client trust and upsell enablement. Risk Management: Timeliness and accuracy of risk mitigation and issue resolution. Internal Quality: Documentation, collaboration, and alignment to delivery standards.
    $101k-135k yearly est. 60d+ ago
  • Practice Support Coordinator

    Us Offices & Unit

    Work from home job in Columbia, NY

    Morgan, Lewis & Bockius LLP, one of the world's leading global law firms with offices in strategic hubs of commerce, law, and government across North America, Asia, Europe, and the Middle East, is seeking to hire a Practice Support Coordinator reporting to the Senior Practice Support Manager. This position will serve as a resource for practice group attorneys and leaders, assisting with matters involving practice and client management, practice development initiatives, and perform other duties as assigned. This position is also responsible for assistance with management of the Litigation - Legacy Liability practice group's processes, efficiencies, databases and other technology platforms and applications across the Firm. Morgan Lewis recognizes the benefits of supporting flexible working arrangements. This position will reside in our New York, Washington D.C, or Pittsburgh office with a hybrid in-office/remote working schedule which allows for you to work 3 days collaboratively in the office and 2 days remotely. PRIMARY RESPONSIBILITIES Practice and Client Management Reports to and supports the practice group leaders in the day-to-day operations of the practice Responsible for data management and hygiene with practice and client documents; regularly runs and reviews discrepancy reports for practice, ensuring Firm's client data is accurate and up-to-date; provides data quality control for practice Assist attorneys and paralegal team with settlement-related work Working with practice group leadership and Legal Practice Support management, assist with processing and coordination of all incoming client files; assist in development of processes to enhance file transfer efficiency Assists leadership and management team with identification of issues that could impact the successful execution of practice group strategy and objectives and helps to resolve problems and mitigate risks Assists in processing invoices using Chrome River Provides administrative support when needed, including, but not limited to, document production, conflicts checks for new matters, business intake materials and expense forms/paperwork Coordinates and participates in day-to-day client management and may serve as the initial point of contact for clients Assists practice group attorneys and leaders with requests for information relating to billing history, conflicts/new business intake, billing rates, non-billable numbers, expense forms, management approvals, financial information from Elite system, etc., as needed Coordinates ad-hoc reports and summary reports at the direction of the attorneys Case Management Platform Support Works with the key stakeholders (Legal team, Data Science team and IT team) on administrative and project management support for tasks and deliverables related to maintaining the information for the team's case management platform, Parallex Assists the Legal team with organizing, managing, and updating project-related documents within Parallex or within shared drives Works with the Data Science team on data hygiene on Parallex site Practice Development Initiatives Coordinates with practice group leaders and other Firm departments on practice development initiatives, such as responses to RFPs, developing marketing materials, and presentations Assists Legal Practice Support management in promoting interaction with firm interdisciplinary practice groups Assists with special firm or practice group assignments Assists with special practice group sponsored events Participates in the development and implementation of strategies that allow for the practice to capitalize on relationships and efficiencies across practice areas and offices Performs other duties as assigned EDUCATION AND EXPERIENCE This job requires: Bachelor's degree (B. A.) from four-year college or university Minimum 3 years of experience in a professional service environment, preferably law firm setting or in-house general counsel's office; or, equivalent combination of education and experience OTHER QUALIFICATIONS AND REQUIREMENTS: To perform the job successfully, an individual must demonstrate the following knowledge skills and abilities: Project management skills Budgeting experience Planning/organizational skills Problem solving skills Ability to adapt to change and balance competing demands Ability to read and comprehend simple instructions, brief correspondence and memos Ability to write simple correspondence Ability to effectively present routine information in one-on-one or small group situations Ability to read and interpret general business documents, instructions and manuals, write routine business correspondence, and speak effectively with employees, clients, and vendors Ability to read, analyze, and interpret business and professional publications, prepare business correspondence, proposals and reports, effectively present information to groups of employees, and respond to questions from employees, managers, clients and vendors Ability to carry out detailed, but uninvolved written or oral instructions and deal with problems in routine situations Ability to carry out written, oral or diagrammed instructions, involving several variables, in routine situations Ability to solve practical problems, dealing with a variety of variables where little standardization exists Ability to define problems, collect data, establish facts, draw conclusions To perform this job successfully, an individual must have a basic knowledge of / be proficient in the following software: MS Office Suite, including Word, Excel, and PowerPoint BENEFITS / WHY JOIN US Morgan Lewis offers attractive benefits and competitive salaries. Our compensation structure rewards exceptional performance and recognizes the talent and experience that our people gain with each year of service. We are committed to offering the best and most comprehensive benefits including: Medical coverage, with a variety of plans Health care and dependent care reimbursement accounts Domestic partner coverage Parental leave Vacation and holiday leave Life and accident insurance Income protection, including sick leave, salary continuation, and long term disability Qualified candidates must apply online by visiting our website at ******************* and selecting “Careers.” #LI-Hybrid For positions in New York, NY, the salary range for this job posting is: $78,500.00 - $125,600.00 For positions in Washington DC., the salary range for this job posting is: $72,200.00 - $115,550.00 The base salary or hourly wage range for this position will be determined during the interview process and will vary based on multiple factors, including but not limited to prior experience, relevant expertise, current business needs, and market factors. The final salary or hourly wages offered may be outside of this range based on other reasons and individual circumstances. Additionally, salary or hourly wages may be only part of the total compensation package. The total compensation package for this position may also include a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, the employee will be in an "at-will position" and the firm reserves the right to modify base salary (as well as any other discretionary payment or compensation or benefit program) at any time, including for reasons related to individual performance, firm or individual department/team performance, and market factors. Morgan, Lewis & Bockius LLP is committed to equal employment opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. We value inclusion and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, veteran status, gender identity, genetic information, or any other characteristic protected by federal, state, or local law. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment qualified applicants with arrest and conviction records. California Applicants: Pursuant to the California Consumer Privacy Act, the following link contains the Firm's California Consumer Privacy Act Privacy Notice for Candidates which explains the categories of personal information that we collect and the purposes for which we use such personal information. CCPA Privacy Notice for Candidates Morgan, Lewis & Bockius, LLP reasonably accommodates applicants and employees who need them to perform the essential functions of the job because of disability, religious belief, or other reason protected by applicable law. If you believe you need a reasonable accommodation during the application process, please contact Talent Acquisition at ************ or ********************************** If hired, your employment relationship with the firm will be on an "at-will" basis, meaning that the firm may modify the terms and conditions of your employment at any time, and that either you or the firm will be free to end the relationship at any time with or without cause and with or without advance notice, although reasonable notice would be expected.
    $40k-60k yearly est. Auto-Apply 60d+ ago
  • Commercial Lines Claims Specialist - Commercial General Liability (hybrid)

    Utica National Insurance Group 4.8company rating

    Work from home job in New Hartford, NY

    The Company At Utica National Insurance Group, 1,400 employees countrywide take our corporate promise to heart every day: To make people feel secure, appreciated, and respected. Utica National Insurance Group is an "A" rated $1.7B award-winning, nationally recognized property & casualty insurance carrier. Operating along the Eastern half of the United States, our Home Office is based in Central New York, with Regional Office locations including Buffalo, Boston, Charlotte, NYC, Atlanta, Dallas, Columbus, Richmond, and Chicago. What you will do You'll be responsible for investigating, evaluating, negotiating, and resolving primarily New York commercial general liability claims with moderate complexity. With skills in detail orientation and analysis, you will interpret coverage and prepare coverage letters as well as handle risk transfer. Consultation with supervisors on more complex coverage will occur as needed and this role will provide exposure to litigated claims. This position requires strong claims handling acumen with an understanding of state laws and requirements. Key responsibilities * Investigate, evaluate, negotiate and resolve commercial general liability claims in a fair and timely manner. * Thoroughly evaluate and analyze coverage and draft comprehensive coverage position letters. * Manage the defense of more complex regional commercial general liability claims in multiple jurisdictions in accordance with leading practices. * Manage non-litigated and some litigated claims. * Operate on an independent basis with little supervision and settle claims within assigned authority. * Effectively manage expenses. * Attend mediations, trials and hearings as needed to include interaction with insureds, agents, and legal representatives. * Review court decisions, laws and coverage interpretations and have a broad knowledge and understanding of the law and claim practices. * Able to work independently and serve as a mentor to lesser experienced team members. What you need * Four year degree or equivalent experience. * 5+ years of claim handling experience with commercial general liability experience preferred. * Experience in handling litigated files preferred. * Knowledge of NY venues strongly preferred. Licensing Required to obtain your license(s) as an adjuster in the state(s) in which you are assigned to adjust claims. Licensing must be obtained within the timeframe set forth by the Company and must be maintained as needed throughout your employment. Salary range: $75,000-$109,500 The final salary to be paid and position within the internal salary range is reflective of the employee's work experience, their geographic location, education, certification(s), scope and responsibilities in the role, and additional qualifications. Benefits We believe strongly that talented people are core to our success and are attracted to companies that provide competitive pay, comprehensive benefits packages, career advancement and challenging work opportunities. We offer a Comprehensive Benefits Plan for full time employees that include the following: * Medical and Prescription Drug Benefit * Dental Benefit * Vision Benefit * Life Insurance and Disability Benefits * 401(k) Profit Sharing and Investment Plan (Includes annual Company financial contribution and discretionary Profit Sharing contribution based upon annual company financial results) * Health Savings Account (HSA) * Flexible Spending Accounts * Tuition Assistance, Training, and Professional Designations * Company-Paid Family Leave * Adoption/Surrogacy Assistance Benefit * Voluntary Benefits - Group Accident Insurance, Hospital Indemnity, Critical Illness, Legal, ID Theft Protection, Pet Insurance * Student Loan Refinancing Services * Care.com Membership with Back-up Care, Senior Solutions * Business Travel Accident Insurance * Matching Gifts program * Paid Volunteer Day * Employee Referral Award Program * Wellness programs Additional information This position is a full time salaried, exempt (non overtime eligible) position. Utica National is an Equal Opportunity Employer. Apply now and find out what it's like to be a part of an amazing team, thrive in an exciting environment and work for a company you can be proud of. Once you complete your application, you can monitor your status in the hiring process by logging into your profile. A representative from our Talent Acquisition team will be in touch regarding any change in your candidacy. #LI-HL1
    $75k-109.5k yearly 5d ago
  • Remote Financial Representative- Entry Level

    Unlock Potential 360

    Work from home job in Rome, NY

    Job Description About the Opportunity: LifePro Recruitment is hiring entry-level sales professionals who want to start or grow their careers in remote sales. We have qualified leads and step-by-step training to help you succeed in a performance-based, commission-only role. If you're self-motivated and ready to work, we're ready to help you grow. Key Responsibilities: Conduct virtual consultations via phone or video with individuals who have requested information Identify client needs and offer tailored coverage solutions. Follow up with prospects and manage your pipeline in our CRM. Participate in ongoing training and mentorship sessions Work independently and meet individual performance goals What We Offer: Commission-based compensation with uncapped earning potential Warm, high-intent leads Remote work with flexible scheduling Access to ongoing coaching, scripts, and support Clear advancement path for motivated individuals Ready to take control of your time and income? Apply today to join LifePro Recruitment and build a career that fits your goals and lifestyle. Job Types: Full-time, Part-time, Permanent Requirements Qualifications: No sales experience required-training provided Excellent communication and interpersonal skills Self-disciplined, goal-oriented, and coachable Comfortable using basic digital tools (Zoom, CRM) Must be legally authorized to work in the U.S. Life insurance license preferred (or willingness to obtain with guidance) Benefits Benefits: Dental insurance Flexible schedule Health insurance Vision insurance
    $50k-98k yearly est. 13d ago
  • Health Information Management - HIM - Coder - Inpatient - REMOTE

    Rome Health 4.4company rating

    Work from home job in Rome, NY

    Job Description Health Information Management - HIM - Coder - Inpatient The Inpatient Coder is responsible for coding discharged inpatient encounters. May work in collaboration with Clinical Documentation Improvement nurses. Utilizes Clintegrity encoder for DRG assignment. Submits coding queries as necessary for appropriate provider clarification. Maintains coding knowledge and certifications. Maintains working knowledge of Medicare rules and regulations. •Understands importance coding plays in the revenue cycle process •Meets or exceeds coding productivity and quality standards •Assists with DRG appeals as necessary •Assists Coding Manager with identifying problems or trends that need immediate attention •Adheres to all department and hospital policies and procedures High School diploma required. Associates or bachelors degree preferred. Registered Health Information Administrator (RHIA), Registered Health Information Technician (RHIT), Certified Coding Specialist (CCS), Certified Coding Associate (CCA), or Certified Professional Coder (CPC) required. KNOWLEDGE AND SKILLS REQUIRED: Must possess critical thinking and analytical skills. Knowledgeable in medical terminology, anatomy and physiology, ICD-10 and PCS coding guidelines, CPT, HCPCS, and basic coding principles according to whether assigned to inpatient or outpatient duties. About Rome Health Rome Health is a non-profit health care system based in Rome, N.Y., providing services to patients throughout Central New York. From primary and specialty care to long-term care, Rome Health delivers quality, compassionate medical care for every stage of life. We are a comprehensive health care system that connects you to the best clinicians and the latest technologies so they are easily accessible to you and your family. Rome Health is an affiliate of St. Joseph's Health and an affiliated clinical site of New York Medical College. The best care out there. Here.
    $40k-52k yearly est. 29d ago
  • SkillBridge Project Management Internship

    Technergetics

    Work from home job in Utica, NY

    Job Description SkillBridge Project Management Intern This position is for SkillBridge applicants only, which means it only pertains to Active Duty Military. If you are not Active Duty MIlitary applying to the SkillBridge program, but have interest in applying for a role with us, please visit our career page at the following link: ********************************** Beware of fraudulent job offers and postings! Technergetics will never extend an offer of employment without a thorough interview process involving face to face interviews either in-person or a virtual Teams meeting from an official Technergetics email address ( @techngs.com ). If you receive any correspondence from an email other than techngs.com , it is a scam. Interview code testing is only administered through the Codility platform. SkillBridge Internship available at Technergetics: We are currently looking for Project Management intern support through the DoD Skillbridge Program. The intern will work with our current Project Managers and Scrum Masters to gain holistic experience in DoD industry Project Management. Technergetics has a proven relationship with SkillBridge and has helped transitioning military members gain skills useful in civilian employment. Many of our previous SkillBridge interns are now full-time employees with Technergetics and are happy to speak to prospective interns about their journey. Location: Technergetics has the infrastructure to support both fully remote or in-person Skillbridge internships. Remote and local interns may infrequently need to travel to Technergetics headquarters in Utica, NY, AFRL in Rome, NY, or a customer site. Due to the clearance required for this opportunity, only U.S. citizens are eligible to apply; as outlined in Executive Order 12968: Access to Classified Information, eligibility for access to classified information may only be granted to employees who are United States citizens. Responsibilities and Duties The successful candidate will collaborate with management, business, customer and technology groups throughout the technological project lifecycle, including: Analyze, plan and develop requirements and standards in reference to scheduled projects Develop, maintain and archive project documentation, cost estimates, roadmaps, work plans, logs, status reports and other project deliverables per standards. Provide leadership and technical management using prescribed Scrum and Agile methodologies at stand-ups, sprint planning meetings, retrospectives, etc. Define clear deliverables, roles and responsibilities for staff members required for specific projects or initiatives Assist to assign and oversee the daily tasks of technical personnel while ensuring all team members are actively working toward established milestones Track team performance and deliverables while leading schedule and cost changes with our customers Assist to manage conflicts to an early resolution and escalate unresolved issues through proper channels. Education and Certifications: Graduation from an accredited college or university with a bachelor's degree in computer science, computer programming, software engineering, management information systems, business, or other related field is preferred. We will consider candidates with associate degrees or certificates in the areas listed above in combination with experience. Current PM certification and at least one certification in Scrum/Agile methodologies is preferred. The successful candidate may be required to acquire these certifications if they do not already possess them. Qualifications: The successful candidate possesses some civilian or military experience in most of the following areas: Superior verbal and written communication skills encompassing all typical communication mediums Strong managerial experience when it comes to both analytical thinking and problem-solving Excellent time management, organizational and leadership skills, and attention to detail Experience with large-scale project management, IT project management preferred Experience as a scrum master or a software project lead is preferred Experience working with federal clients and knowledge of federal compliance and statutory regulations to ensure projects meet contractual obligations is preferred Clearance: Applicants selected will be subject to a security investigation and must meet and maintain eligibility requirements for, at minimum, Secret access to classified information if they do not already possess one. Benefits: Should your internship turn into an offer of full time employment with Technergetics, you can look forward to the following perks: Our benefits package includes health, life, disability, dental, and vision insurance coverage and a 401(k) policy with a 3% company contribution & 3% company match. Other perks include generous Paid Time Off (including a PTO "gift day" for your birthday), 11 Federal Holidays per year, three weeks paid maternity/paternity leave, and annual technology "allowances". More perks include referral bonuses, professional recognition awards, healthcare stipends, tuition/education reimbursement (once certain requirements are met), and flexible daily start and stop times for most projects and positions. Company Description: Technergetics is a US-based company whose headquarters is in Utica, NY with employees throughout the country. The Utica/Rome area is a hub of cutting-edge cyber technology research, bolstered by the Griffiss Business & Technology Park's tenants and facilities, including the Air Force Research Lab (AFRL). At Technergetics, we work with a wide variety of technologies, including mobile and web apps, Quantum computing, machine learning and artificial intelligence, AI-enabled edge devices, and many more. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
    $30k-39k yearly est. 13d ago
  • Managing Editor - Wealth

    Key Media

    Work from home job in Lee, NY

    We're an international media company, looking for a managing editor to oversee the editorial quality of one of our award winning publications - Investment News. Life at Key Media Welcome to Key Media. As the home of the world's most trusted B2B media brands spanning wealth, legal, HR, safety, insurance, mortgage and finance, we pride ourselves on creating the best content, accessed by people when and how they want, while recognising and celebrating excellence in business and leadership. We bring business people together so that they can thrive and grow. Our purpose is to inform, connect, educate, inspire and reward business people around the world. The Role The managing editor is responsible for driving editorial quality of our wealth publication, Investment News. This includes liaising with multiple stakeholders across the business to control the direction, focus and quality of the publication. The role is about understanding what our audiences want and need and making sure that our international editorial team delivers it consistently. You'll need to get your sleeves rolled up writing interviews and features for the website and magazine but will also need to spend time giving careful feedback to writers where it is needed most. The role will involve elements of project management, writing and editing, but the essence of the role lies at a higher level - considering the overall relevance of content and acting for both the short and long term to fix up areas of weakness. You will: Manage content from a team of writers across the website and magazine Take daily editorial calls Respond to pitches Manage the website homepage Write features and interviews for the website and magazine Enough about us… let's talk about you! You're passionate and love everything to do with B2B publishing. You're a curious individual who enjoys collaborating with people across the business to come up with high quality content. You thrive in a global environment. You have Experience mentoring writers and delivering robust feedback in a tactful and structured way The ability to understand the wealth and investments market A strong understanding of B2B publishing and writing Strong B2B writing and editing experience Experience within the wealth, investments and retirement sectors would be advantageous We offer: A competitive salary Benefits package Flexible remote working Opportunities for progression and career development About us Key Media is a rapidly growing business media company with offices in Sydney, Toronto, Auckland, Manila, Denver, London and Singapore, serving a range of professional services markets across the Asia-Pacific , North America and the UK. The organisation's products operate across key business verticals including Financial Services, Legal, Education, Property and Human Resources, bringing product providers and business communities together through print media, events and online channels. Key Media has an unquestioned reputation for delivering high-quality, timely information in whatever format best suits our customers. In just over 20 years, Key Media has grown from the launch publisher of a single B2B magazine to a global business media company with an ever-growing portfolio of market-leading products. Key Media prides itself on its entrepreneurial culture, creating innovative products for the industries in which we operate. Learn more about life at Key Media here: Life at Key Media on Vimeo
    $79k-130k yearly est. 27d ago
  • Remote Travel Advisor

    True Adventure Travel

    Work from home job in New York Mills, NY

    Job Description Remote Travel Advisor Specializing in cruises, resorts, and theme park vacations, True Adventure Travel takes the guesswork out of travel planning. With trusted partnerships and personalized service, we help clients enjoy unforgettable journeys with ease. Our expert team tailors each trip to meet the unique interests and preferences of our clients, ensuring a seamless and enjoyable travel experience from start to finish. Role Description This is a part-time, remote role for a Remote Travel Advisor. The Remote Travel Advisor will provide exceptional customer service, support, and satisfaction by assisting clients with travel inquiries, bookings, and itinerary changes. Day-to-day tasks will include communicating with clients via phone, email, or chat to resolve issues, answer questions, and offer travel advice. Additionally, the representative will ensure a positive customer experience by maintaining thorough knowledge of travel destinations and services offered by True Adventure Travel. Qualifications Excellent Communication skills Ability to work independently and remotely High school diploma or equivalent. Benefits: - Competitive earnings - Flexible work schedule - Opportunities for career growth and development - Work from the comfort of your own home - Collaborative and supportive team environment - Travel perks and discounts. If you are a passionate and knowledgeable travel enthusiast with excellent customer service skills, we want to hear from you! Join our team at True Adventure Travel and help us create unforgettable adventures for our clients. Apply now!
    $78k-123k yearly est. 26d ago
  • Care Manager III - Full Time/Partially Remote Schedule

    Cnyhhn 3.6company rating

    Work from home job in Utica, NY

    Full-time Description Job Title: Care Manager (Level 3) Job Category: 9 - Service Worker Department/Group: Care Management Agency Travel Required: Yes Level/Salary Range: NE3 Min $19.18 - Max $30.69 Salary determined by experience and education. Position Type: Full-Time / Part-Time, Non Exempt, 35 Hours a Week Position Summary: The Care Manager conducts and schedules assessments, referrals, advocacy and supports, counseling, education of patients and enrollees and care team members assuring the patient receives quality services to maintain optimum healthcare needs without barriers. ROLE AND RESPONSIBILITIES: Activities include but are not limited to the following: Outreach and engagement to formally enroll referred individuals into the care management program. Conduct assessments, evaluates needs, establishes and maintains care plan and maintains referrals for enrollees. Assures supports are in place inclusive of peer and family contacts. Develops Interim Plan of Care based on preliminary clinical information and assigned level that will identify linkages and services immediately required, based on information received from referral sources if applicable. Ensures all initial linkages are established and maintained. Collaborates with all service providers and establishes team communication plan. Monitor goals on a continuing basis and that team is communicating. Monitors that care plan is relevant to health home policies and procedures. Consults with family members and social supports to maintain support consistency. Advocates for additional services and linkages as appropriate. Maintains current care management documentation and information regarding care management activities within the required health information technology (HIT) system. Ensure compliance with all pertinent government and agency regulations and operating standards, including maintaining all required documentation and applicable databases. All other duties as assigned. Requirements QUALIFICATIONS / EDUCATION / EXPERIENCE REQUIREMENTS A Bachelor's degree in one of the following fields listed: a major or concentration in social work, psychology, nursing, rehabilitation, education, occupational therapy, physical therapy, recreational therapy, counseling, community mental health, child and family studies, sociology, speech and hearing or other related human services field; and two years of experience In providing direct services to people with Serious Mental Illness, Developmental Disabilities, or Substance Use Disorder; OR in linking individuals with Serious Mental Illness, Developmental Disabilities, or Substance Use Disorders to a broad range of services essential to successful living in a community setting (i.e. medical, psychiatric, social, educational, legal, housing and financial services); OR A NYS teacher's certificate for which a bachelor's degree is required; OR NYS licensure and registration as a Registered Nurse and a bachelor's degree; OR A Bachelor's level education or higher in any field with five years of experience working directly with persons with behavioral health diagnoses; OR A Credentialed Alcoholism and Substance Abuse Counselor (CASAC); OR A Master's Degree in one of the qualifying education fields may be substituted for one year of experience. Basic Computer Skills (Windows, Outlook, Word, Excel) Travel is required. Must have a valid NYS Driver's License. Competencies and experiences necessary include customer service orientation, diplomacy, diversity, flexibility, follow through, informing others, safety orientation, reliability and consistency, written communication and cooperation and teamwork, listening skill, optimism, quality orientation, analytical thinking. Applies and actively shares knowledge, expertise and best practices with team Behavior supports the mission, core values and objectives of the organization. Displays flexibility and openness in daily work and encourages others to stay open to change and improvement. Accepts and readily adapts to changing priorities, new ideas, strategies, procedures and methods. Demonstrates and promotes respect toward coworkers and adapts behaviors to work effectively with varying people and situations. Accumulates all relevant information prior to making job-related decisions. Presents well-considered alternatives when making recommendations. Makes decisions in a timely manner. Represents the organization and its network of providers by displaying a respectful and caring manner with clients and their families. Addresses all client concerns in a timely and efficient manner and reports any complaints to their immediate supervisor or the Director of Health Home Operations for resolution. Complies with quality assurance, OSHA, HIPAA, infection control, safety and other policies set forth. This position has the potential for regular and substantial contact with health home enrollees under age 21 and must satisfactorily pass a Criminal History Record Check (including fingerprinting), State Registered Clearance, Mandated Reporter Training, and Staff Exclusion List. WORK ENVIRONMENT / HAZARDS Job related tasks do not involve exposure or potential exposure to blood, body fluids, or tissue and Category I tasks are not a condition of employment. May have exposure to unpredictable individuals and situations when working at CNYHHN sites, its affiliates or the community. OSHA Exposure Category III PHYSICAL DEMANDS Certain deadlines and unanticipated developments may require work during evenings, weekends. Ability to quickly address any emergent issues without losing focus on task at hand. The employee must have full sight and hearing with fluency in the English language. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk and sit. Must be able to sit for long periods of time. Constantly operates a computer and other office productivity machinery, such as a copy machine, scanner, computer printer, etc. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position without compromising work-flow and efficiency. Benefits: Health Insurance Voluntary Insurance Options Paid Time Off Paid Sick Leave Dental Insurance Vision Insurance Pet Insurance Life Insurance Retirement Plan Employee Assistance Program Flexible Schedule Flexible Spending Account Other WORK CONTACT GROUP All staff, individuals at sites, visitors, family members, vendors, various county mental health services, various regulatory and professional agencies. There is daily contact with outside providers. SUPERVISED BY: Program Manager / Project Manager SUPERVISES: None Acknowledgement I have received, reviewed and fully understand the job description for Care Manager (Level 3). I further understand that I am responsible for the satisfactory execution of the essential functions described therein, under any and all conditions as described. Salary Description $19.18 hour - Max $30.69 hour
    $19.2-30.7 hourly 60d+ ago
  • Mid-Level AI Engineer

    Credence 3.7company rating

    Work from home job in Rome, NY

    Job Description Credence is one of the largest privately held technology services firms in the U.S., consistently recognized as a Top Workplace and featured on the Inc. 5000 Fastest-Growing Private Companies list for 12 consecutive years. We serve the largest defense and health agencies with mission-critical AI/ML, enterprise modernization, and advanced intelligence solutions. Our commitment to servant leadership, innovation, and continuous learning helps our people-and our clients-succeed. Credence has an immediate need for a Mid-Level AI Engineer to join our growing AI and Automation practice. You will be a technical anchor in our AI and Automation practice. You'll apply foundational AI/ML skills to build and deploy data-driven solutions. Under mentorship from senior AI leaders, you'll drive model development life-cycles and collaborate across engineering, data, and stakeholder teams to deliver high-impact, cloud-native AI capabilities that advance federal missions. What You Bring Bachelor's or Master's in Computer Science, AI/ML, Data Science, or a related field. 3-5 years of hands-on experience delivering AI/ML solutions. Familiarity with OpenAI, Claude Sonnet, Claude Opus, and other AI engines. Strong Python proficiency and familiarity with AI/ML libraries (e.g., TensorFlow, PyTorch, scikit-learn). Understanding of supervised and unsupervised learning techniques. Experience working with cloud platforms (AWS, Azure, or GCP) and container tools (Docker, Kubernetes). Familiarity with CI/CD pipelines and basic MLOps workflows. Experience or interest in generative AI and working with LLMs. Experience with VS Code and AI extensions like Cline and Claude Code, in addition to QDeveloper. Strong communication skills and client-oriented mindset. U.S. Citizenship with eligibility for DoD Secret clearance. Requirements Experience with Bedrock, Strands, Q Developer, Kiro, AgentCore Gateway. Exposure to AWS Serverless technologies including ones that enable Event based architecture (important for Agentic AI systems). Experience with IaC tools (AWS CDK, Terraform, CloudFormation) or model monitoring tools. Exposure to data engineering concepts or data pipeline optimization. Knowledge of federal cybersecurity, RMF, FedRAMP, or regulatory frameworks. Knowledge of MCP servers and how they can be used for re-usable archetypes between teams. Why This Role Matters Real-World Impact - Your work will support defense and health agencies where AI solutions directly contribute to national security and public well-being. Growth-Oriented Environment - Learn from technical leaders, expand into LLM and generative AI, and build expertise in cloud-first MLOps. Culture of Empowerment - You'll be part of a team that values innovation, trust, collaboration, and mission success. Locations: McLean VA, HQ Hanscom AFB - Bedford MA Rome NY Warner Robbins AFB - Warner Robbins GA #LI-Hybrid #Credence #veteranemployment #militaryspouse #milspouse #hireavet #militaryveteran #militaryfriendly transitioningmilitary #veterans #militarytransition #militaryfamilies #msep #militarytocivilian #military #federalcontractingjobs #defensecontracting #defenseindustryjobs Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Short Term & Long Term Disability Training & Development Work From Home Free Food & Snacks Wellness Resources
    $75k-101k yearly est. 27d ago
  • Underwriting Support Technician (hybrid)

    Utica National Insurance Group 4.8company rating

    Work from home job in New Hartford, NY

    The Company At Utica National Insurance Group, 1,300 employees countrywide take our corporate promise to heart every day: To make people feel secure, appreciated, and respected. Utica National Insurance Group is an "A" rated $1.7B award-winning, nationally recognized property & casualty insurance carrier. Operating along the Eastern half of the United States, based in our Home Office in Central New York, with Regional Office locations including Boston, NYC, Atlanta, Dallas, Columbus, Richmond, Chicago. What you will do We are seeking a highly organized and detail-oriented Underwriting Support Technician to join our team. As an Underwriting Support Technician, you will be responsible for securing, completing, and summarizing preparatory underwriting tasks for quotes, new policies, and renewal policies in accordance with the corporate workflow. Your role will also involve serving as a contact for underwriting and agents regarding new and renewal prepping and policy issue-closing (PIC) tasks. In this role, strong communication skills, a keen attention to detail, and the ability to work efficiently within designated timelines are essential. Essential Functions: * Secure, complete, and summarize preparatory underwriting tasks for quotes, new policies and renewal policies in accordance with the corporate workflow. * Process new and renewal prepping requests within authority. * Serve as a contact for underwriting and agents on communication related to the new and renewal prepping and PIC tasks. * Coordinate information using the OnBase, COMPRO and Mainframe systems as it relates to new business applications, policy change requests and E&O incoming documents, completing work accurately and meeting the assigned SLAs. * Pull Workers' Compensation reports for applicable states and transfer to Onbase. * Monitor, import and complete all necessary actions on incoming emails from all boxes including: Webcld, Webpld, Amendcld, EO.Apps, Underwriting Decisions and PIC.Requests. * Webcld requires review of applications to determine incoming Lines of Business, complete quality control of new input via inquiry to detect errors and duplicate submissions and underwriter or agent contact depending on submission. * Pull the Workers Compensation reports for applicable states and transfer to Onbase. * Compile, complete and submit reports and documents as required. * Perform Document Separation and Indexing. * Monitor Onbase Exception Queues. * Compile, complete and submit reports and documents as required. Additional Responsibilities: * Complete tasks including, but not limited to, Right Fax, Single 2, 3,4,6's, Certificates, Regulatory Documents, and E&O Scanned. * Maintain a strong customer service commitment by interacting with Profit Centers, Supervisory Staff, Home Office, coworkers and agents in support of efficient and effective work processes. * Requires complete awareness and understanding of incoming email cyber security concerns and necessary reporting. * Assist with special project work as needed. * Performs other duties as assigned. * Conforms with all corporate policies and procedures. Education: Associate's Degree preferred or Equivalent business experience. Experience: 2-4 years Insurance background. Hourly Rate: $17.90 - $20.00 The final salary to be paid and position within the internal salary range will take into consideration the individual's work experience, geographic location, education, certification(s) or additional qualifications, and scope and responsibilities within the role. Benefits: We believe strongly that talented people are core to our success and are attracted to companies that provide competitive pay, comprehensive benefits packages, career advancement and challenging work opportunities. We offer a Comprehensive Benefits Plan for full time employees that include the following: * Medical and Prescription Drug Benefit * Dental Benefit * Vision Benefit * Life Insurance and Disability Benefits * 401(k) Profit Sharing and Investment Plan (Includes annual Company financial contribution and discretionary Profit Sharing contribution based upon annual company financial results) * Health Savings Account (HSA) * Flexible Spending Accounts * Tuition Assistance, Training, and Professional Designations * Company-Paid Family Leave * Adoption/Surrogacy Assistance Benefit * Voluntary Benefits - Group Accident Insurance, Hospital Indemnity, Critical Illness, Legal, ID Theft Protection, Pet Insurance * Student Loan Refinancing Services * Care.com Membership with Back-up Care, Senior Solutions * Business Travel Accident Insurance * Matching Gifts program * Paid Volunteer Day * Employee Referral Award Program * Wellness programs Additional Information: This position is a full time hourly, non exempt (overtime eligible) position As part of our hiring process, candidates who have accepted a formal offer must be willing to undergo a comprehensive background check and drug screen; additional screening for credit or MVR may be required for some positions. Utica National is an Equal Opportunity Employer. Apply now and find out what it's like to be a part of an amazing team, thrive in an exciting environment and work for a company you can be proud of. Once you complete your application, you can monitor your status in the hiring process by logging into your profile. A representative from our Talent Acquisition team will be in touch regarding any change in your candidacy. #LI-MR1
    $17.9-20 hourly 33d ago

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