PT Sales Associate - 1805 RIVERCHASE GALLERIA
Birmingham, AL job
The Sales Associate is responsible for demonstrating knowledge and love of the brand while ensuring each customer has an exciting and enjoyable experience. The Sales Associate bring a positive attitude and service mentality to every interaction in an effort to delight the Forever 21 shopper.
Duties/ResponsibilitiesConsistently creates a welcoming environment as customers enter or exit the store.Immediately responds to customer inquiries and needs. Proactively seeks opportunities to deliver a great customer experience. Assists in the location, availability and selection of merchandise.Uses basic selling techniques to engage with the customer.Introduces current sales, promotions, credit card applications and other brand initiatives to gain customer's loyalty.Follows the Company's Customer FIRST model (Friendly Greeting, Identifying Needs, Responding, Suggesting and Styling, and Thanking).Completes sales transactions and maintains proper accountability at registers.Processes merchandise returns and exchanges courteously and under company guidelines. Speaks positively about the brand, about our customers, and about other team members. Demonstrates initiative, teamwork and ownership in every interaction.Maintains the visual standards for the selling floor, fitting rooms, visual displays and presentations. Assists in daily store recovery, before, during or after store opening hours.Adheres to company policies, procedures, and loss prevention practices.Shares feedback and ideas with management that will help improve the processes in the store. Adapts to an environment that changes quickly while managing multiple tasks.Provides support for all cross-functional departments.Helps set the tone and standards that drive customer satisfaction and that will lead the business to be recognizable within the market.Must be at least 16 years of age.Minimum of one year of retail sales experience and previous cash handling experience is preferred. Must be energetic and charismatic.Must have strong communication, organizational and time management skills.Must have excellent interpersonal skills and be able to act with integrity and business maturity to ensure interactions are conducted without bias or prejudice.Must be able to complete sales transactions in POS register system.Must be available to work a flexible schedule to meet the needs of the business which may include the closing shift, weekends, and holidays.Must be able to spend up to 100% of the working time standing and walking. Must be able to lift and carry up to 50 lbs. Must be able to perform repetitive finger, hand and wrist motions, as well as bending, stooping, reaching, squatting, kneeling, pushing, pulling, climbing ladders, and working with cleaning chemicals.
Seasonal Stockroom Operations Associate
Hoover, AL job
About the Role
In this role, you will deliver excellent customer service and consistent execution of store operations. You will efficiently process freight, replenishment, and omni channel operations.
What You'll Do
Receive and process product, including unloading truck shipments and execute stockroom operations and omni channel fulfillment
Replenish the sales floor as necessary based on sell through and seasonal changes
Engage customers by greeting them and offering assistance with products and services
Execute all product protection standards
Participate in the training process for new hires on Kohl's brand standards, product knowledge, inventory procedures, productivity standards, tools and resources and as directed by store leadership
All associate roles at Kohl's are responsible for:
Acting with integrity, honesty and fostering teamwork in an engaged and inclusive culture
Exercising good judgment and discernment when making decisions; taking appropriate partners as needed
Demonstrating a customer service mindset, anticipating customer needs and satisfactorily resolving issues
Supporting point of sale and customer service departments to deliver speed of service transactions while creating a compelling customer experience
Meeting or exceeding individual goals (e.g., productivity, credit, loyalty)
Accomplishing multiple tasks within established timeframes
Following company policies, procedures, standards and guidelines
Maintaining adherence to company safety policies for the safety of all associates and customers
Receiving, understanding and proactively responding to direction from supervisors/managers and other company personnel
Other responsibilities as assigned
What Skills You Have
Excellent customer service skills and ability to multi-task with strong attention to detail
Verbal/written communication and interpersonal skills
No retail experience required
Must be 16 years of age or older
Flexible availability, including days, nights, weekends, and holidays
Preferred
Client facing retail or service industry experience
Essential Functions
The requirements listed below are representative of functions you will be required to perform, however you may be required to perform additional functions. Kohl's may revise this job description at any time. To perform this job successfully, you must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, absent undue hardship.
Ability to perform the accountabilities listed in the “What You'll Do” Section.
Ability to satisfactorily complete company training programs.
Ability to comply with dress code requirements.
Basic math and reading skills, legible handwriting, and basic computer operation.
Ability to operate and communicate on multiple frequency devices, handheld scanners, and other technology equipment as directed.
Ability to maintain prompt and regular attendance and meet scheduling requirements as set by the company.
Ability to withstand exposure to varying temperatures, humidity, and other elements while performing certain job duties, including without limitation, stockroom operations, truck unloading, etc.
Perform work in accordance with the Physical Requirements section.
Physical Requirements
Must be able to lift up to 50 lbs. frequently and occasionally over 50 lbs. with a two person lift.
Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push and pull on a frequent basis.
Ability to stand/walk for the duration of a scheduled shift.
Ability to visually verify information and locate and inspect merchandise.
Ability to comply with health and safety standards.
Pay Starts At: $12.50
Auto-ApplyShipping Associate
Jasper, AL job
About us
Rural King Farm and Home Store strives to create a positive and rewarding workplace for our associates. We offer opportunities for growth, competitive benefits, a people first environment, and an opportunity to work alongside dedicated associates who share a passion for providing an exceptional experience and service to our rural communities. Whether you are starting an entry-level position or joining with professional experience, Rural King encourages professional growth and provides the necessary resource to help you succeed and grow with us.
When you join the Rural King team, you become a contributing member in supporting the needs of and making a difference in the lives of those within the people and communities we serve.
How we reward you
401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2 * Healthcare plans to support your needs * Virtual doctor visits * Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic's Complex Care Program * 15% Associate Discount * Dave Ramsey's SmartDollar Program (no cost to you!) * Associate Assistance Program * RK Cares Associate Hardship Program * 24/7 Chaplaincy Services
What You'll do
The purpose of the Shipping Associate is to manage the daily operations of e-commerce orders at the store location. Primary responsibilities encompass retrieving customer orders and efficiently packing and shipping them within specified timeframes.
Deliver unwavering and consistent quality customer service, aiming to ensure each customer enjoys a successful and satisfying shopping experience.
Offer a friendly and welcoming greeting to any customer within a ten-foot radius of your position.
Develop a comprehensive understanding of all products and remain informed about the latest special offers.
Proficiently navigate and utilize the HCL operating system to access and confirm the status of active customer orders.
Carefully select all products based on the customer's order list, ensuring accuracy and satisfaction.
Skillfully package, label, and prepare orders for shipment using external carriers, maintaining the integrity of each item.
Assist with receiving activities during periods of low order activity.
Demonstrate a solid understanding of safety protocols and employ best practices when handling materials.
Use general office equipment such as telephone, copy machine, fax machine, calculator, computer.
Operate company handhelds, forklift, pallet jack, ladder, and other retail equipment.
Participate in cross-training for flexibility in various departments and responsibilities.
Actively participate in learning initiatives offered such as training programs, workshops, and webinars. Leverage these opportunities to acquire new knowledge, refine existing skills, and stay current on the latest developments.
Provide friendly, proactive, and professional internal and external support to others, assisting with inquiries, concerns, and issues promptly and effectively.
Demonstrate behaviors that exemplify Rural King's Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement.
Perform other duties as assigned.
Supervisory Responsibilities
None
Essential Qualities for Success
Ability to interact with the team in a fast-paced environment, remaining flexible, proactive, resourceful, and efficient.
Experience in managing multiple tasks and maintain a proactive and results-driven approach.
Ability to prioritize activities based on urgency and importance, adapting schedules, and plans as necessary.
Proven track record of consistently producing error-free work and meeting quality standards.
Ability to work independently without supervision.
Ability to access and use the in-store computer, scanning system, and wireless handheld unit.
Physical Requirements
Ability to maintain a seated or standing position for extended durations.
Ability to lift, push, and/or pull a minimum of 30 pounds repetitively and 31-50 pounds intermittently.
Able to navigate and access all facilities.
Skill to effectively communicate verbally with others, both in-person and via electronic devices.
Close vision for computer-related activities.
Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
Auto-ApplySalon Coordinator - Part Time - The Summit
Birmingham, AL job
The Salon Retail Coordinator is responsible for the operation and functional management of the front desk. This position reports to the Salon Manager. This position is nonexempt. Great customer service is an art and we are seeking artists. The goal at our salon is to make each of our guests feel as though they are the most important person we will see all day. If you have the ability to smile, to make great small talk and have an awareness to people's needs while multi-tasking, then you may be the perfect fit.
Position Description:
The Salon Retail Coordinator is responsible for the operation and functional management of the front desk. This position reports to the Salon Manager. This position is nonexempt.
Client Sales and Service responsibilities:
Suggesting retail products to all clients, upselling/suggesting larger quantities, promotions and additional services.
Ability to cross-sell services to other areas of the salon.
Responding professionally to customer service issues and promptly addressing complaints.
Exhibiting good communication skills when dealing with a difficult or corrective service situation.
Overcoming booking mistakes or corrective work.
Ensuring that refunds and re-do's are handled in a professional and friendly manner.
Ongoing personal continuing education on products, services, and current issues relating to the industry.
Promoting business outside of the salon.
Adjusting schedule to meet client needs.
Telephone/Reception responsibilities:
Acknowledging the client within sixty seconds of client's entering into the salon.
Answering telephone within three rings, with a smile, stating name and salon location.
Listening for a reply before placing the client on hold.
Efficiently handles scheduling, canceling, and re-scheduling of client appointments.
Handling POS transactions timely and efficiently.
Emphasizing pre-bookings during client check-out.
Salon and Personal Presentation responsibilities:
Ensuring that the reception area and salon meet and exceed State Board Regulations.
Maintain a clean and organized reception area.
Effectively organizing time and resources to meet sales goals.
Communication with Salon Management regarding issues and needs.
Meeting salon guidelines for attendance and tardiness.
Maintaining an updated professional appearance and meets the salon dress code
Education and Experience:
GED or High School diploma
Proficient in computer based business-related computer softward.
Ability to handle money, count and make change
Customer Service or Cosmetic industry preferred.
Physical:
Ability to use computer keyboard, standard telephone and other related business equipment.
Ability to work with chemicals and chemical compounds.
Ability to stand for up to 8-hour shifts.
Ability to lift up to 25 pounds.
Auto-ApplySelling Lead - Full Time
Jasper, AL job
At Belk we have a vision to reimagine the shopping experience. As a Selling Lead, you will drive sales, ensure a consistent customer experience, maintain presentation and safety standards, and resolve customer concerns. You will partner with management closely to ensure our team of associates cares for our customers in an environment where we thrive by winning together. You are empowered to do the right thing. We believe all goals can be achieved through growing outstanding teams!
Job Functions
* Care for our customers:
* Be friendly and role model behavior on the sales floor
* Selling and servicing our customer comes first; any task is interruptible
* Build a connection with our customers through suggestive selling
* Be comfortable with technology to provide a seamless Omni shopping experience
* Meet or exceed solicitation goal for Belk Credit Rewards program
* Train associates about store assortment and inventory available through Omni resources/belk.com
* Resolve customer service issues quickly and efficiently
* Supports Store Management with coordination of the daily operations of the store including merchandising new product to the floor
* Work proactively with others to maintain visual and merchandising presentation standards to ensure a seamless customer experience
* Ensure the timely floor setup, including signage, for promotional and seasonal business activity
* Do the right thing:
* Role model adaptability to change
* Maintain a welcoming and friendly attitude toward associates and customers
* Role model best practices in selling behaviors, merchandising process, and pricing procedures to ensure a seamless customer experience
* Maintain a safe shopping and working environment by ensuring associates use safety equipment in accordance with OSHA regulations
* Open and close the store, including weekends
* Grow outstanding teams:
* Model customer service behaviors as well as coach in the moment to customer service behaviors
* Drive customer service during assigned shifts by celebrating wins in the moment and communicating further coaching needs to management team.
* Train new associates using Onboarding Guides and best practices to ensure new associate understands their roles and responsibilities
* Lead floor presentation adjustments in anticipation of new product
* Teach associates to present merchandise consistent with merchandising standards
* Lead floor replenishment and use discretion to tailor standards to store needs
* Other duties as assigned:
* Open and close the store, including weekends. Follow all Cash Office and Asset Protection procedures for opening and closing the store
* Remain current on all company policies and ensures that all policies, standards, and procedures are maintained and followed in a consistent manager
Position Contribution Level :
Entry Level
Minimum Education & Experience:
* Experience in retail preferred
Preferred Education & Experience:
* High School Diploma or GED equivalent
* Experience in retail preferred
Knowledge & Skills
* Retail or customer service management
* Excellent communication skills
Physical
* Ability to use computer keyboard, standard telephone and other related business equipment
* Must be able to lift up to 40 lbs.
* Ability to push / pull receiving equipment weighing up to 500 lbs. such as rolling flats, z-racks and
* pallet jacks
* Ability to stand for long periods of time
* Ability to twist, bend and stoop to retrieve items from floor, shelves, racks, and hooks and place
* Items on floor, shelves, racks and hooks
* Ability to work at a safe and steady pace
Supervisor
Sales Team Manager or Store Manager
Supervises
N / A
Auto-ApplyAssistant Store Manager White House Black Market
Tuscaloosa, AL job
Join our fashion-obsessed team, dedicated to a styling and social experience that makes women feel beautiful. The Assistant Store Manager is responsible for supporting the Store Manager in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including managing sales operations, asset protection, and human resources functions to ensure great customer experience and maximum profitability. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow!
FUNCTIONAL RESPONSIBILITIES:
Performance Culture
* Analyzes sales reports and KPIs to determine the needs of the business; In partnership with Store Manager, executes in store business and sales strategies.
* Establishes and communicates clear expectations, holding store team and themselves accountable for achieving all brand, performance, and behavior standards.
* Controls payroll and supply budget.
* Performs and oversees basic operational activities such as scheduling, target shrink audits, physical inventory, opening and closing duties, time sheet review and payroll accuracy documents, and merchandise flow processes.
* Performs all financial activities effectively and in accordance with policy, including cash handling and reporting, price changes, and merchandise handling; ensures all register transactions are completed accurately and in accordance with policy.
* Ensures compliance with all applicable laws, loss prevention policies, operating procedures and controls; conducts associate training to reinforce proper controls.
* Administers all operational process including inventory receipt/dispatch, daily replenishment of floor merchandise levels, and execution and preparation of physical inventories.
* Ensures visual presentation, organization, and facility maintenance are representative of the Brand.
* Develops a high-performance culture, motivating sales team to meet assigned sales and productivity goals.
* Trains and coaches to ensure selling team is fluent in all aspects of product knowledge on line and in store.
* Trains, coaches and assists with locate fulfillment and selling.
Building High Performing Teams
* Motivates and inspires store team, developing a shared vision while modeling core values.
* Promotes an inclusive, collaborative approach to problem solving.
* Communicates with store teams and Store Manager to effectively lead positive change.
* Seeks personal developmental opportunities and readily solicits feedback to build leadership skill set.
Customer Experience
* Models, teaches, and promotes the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni channel experience.
* Models sales expectations by utilizing various techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires.
* Ensures prompt resolution of customer concerns.
* Ensures a fast and efficient register experience, remaining current on policies regarding payments, coupon acceptance, returns and exchanges, security practices and other applicable operations.
* Ensures team maintains consistent client communication through utilization of customer book, rewards program participation, and customer capture sign up.
Talent
* Assists in recruiting, hiring and developing a high performing team.
* Supports, implements, and provides follow-up for all training programs, seminars, etc.
* Assesses and coaches store team on performance.
* In partnership with the SM, resolves human resources issues in a timely and effective manner.
* Drives associate and team engagement by recognizing and rewarding employees for outstanding performance.
* Ensures that store team adheres to all employment practices and policies.
Other duties as assigned.
This position may be found in multiple brands. Some duties may vary from brand to brand.
QUALIFICATIONS:
* High School diploma or equivalent
* 2+ years of retail management experience preferred
* Must be 18 years of age or older
* Excellent communication, verbal, and written skills
* Able to learn or adapt to technology provided by the company
* Proven excellent customer service skills with statistical track record in all areas of sales and leadership
* Strong organizational skills and ability to multi-task in a fast-paced environment
* Strong leadership qualities, training and team building skills
* Knowledge of administrative aspects of store operations
* Able to communicate with customers and staff
* Regular attendance is essential to this position to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required
PHYSICAL REQUIREMENTS:
* Constant Walking/Standing- 67-100% of 8-hour shift
* Occasional Lifting up to 50 lbs.- 1-33% of 8-hour shift
* Frequent Climbing- 34%-66% of 8-hour shift
Due to our growth, we are always accepting applications for top talent to join our store teams. When we do have an open position, we will review your application to determine if your qualifications are a match with our position requirements. You may apply to any location or position at any time; however, the position to which you apply may not currently be open. Accommodation is available to applicants for employment with disabilities. To request accommodation during the application process, please contact your local Store Manager for assistance.
3490 -Midtown Village
Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.
Full-Time Loss Prevention Service Specialist
Homewood, AL job
About the Role
As Loss Prevention Service Specialist, you will engage customers, promote customer service and provide deterrence to theft. You will be highly visible, spend most of your time at the store entrance and other key departments and work to raise shortage awareness among store associates.
What You'll Do
Work to promote customer service in the store by greeting and supporting customer needs
Promote a neat and clean store appearance at the entrance
Conduct associate package checks
Conduct building and physical security inspections to minimize exposure to loss
Promote a safe environment for associates and customers and respond to emergencies
Supports CCTV surveillance with other Loss Prevention associates as necessary
Build partnerships with store and law enforcement
Additional tasks may be assigned
What Skills You Have
Strong communication and interpersonal skills
Excellent collaboration skills
High ethical standards and adherence to Kohl's policies and procedures
Preferred
Experience in a customer service environment
Prior experience in retail loss prevention, security or law enforcement
Essential Functions
The requirements listed below are representative of functions you will be required to perform, however you may be required to perform additional functions. Kohl's may revise this job description from time to time. To perform this job successfully, you must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, absent undue hardship.
Ability to perform the accountabilities listed in the “What You'll Do” Section.
Ability to comply with dress code requirements.
Basic math and reading skills, legible handwriting, and basic computer operation.
Ability to maintain prompt and regular attendance and meet scheduling requirements as set by the company.
Ability to satisfactorily complete company training programs.
Ability to operate and communicate on multiple frequency devices, handheld scanners, and other technology equipment as directed.
Perform work in accordance with the Physical Requirements section.
Physical/Cognitive Requirements
Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push and pull on a frequent basis.
Ability to stand/walk for the duration of a scheduled shift (at least 8 hours).
Ability to visually verify information and locate and inspect merchandise.
Ability to comply with health and safety standards.
Pay Range: $15.00 - $21.65Kohl's offers a variety of benefits to associates depending on full-time/part-time status and work hours, including: WORK LIFE BALANCE (PTO, Vacation Buy Program, Parental Leave), HEALTH & WELLNESS (Medical, Dental, Vision and other short and long term disability programs, Emergency health and wellness programs such as Accident Protection Plans, Critical Illness Plans and more), SAVINGS & RETIREMENT BENEFITS (401k, Flexible Spending Accounts and associate discount programs with Kohl's partners), INSURANCE PROGRAMS (Life Insurance for you, your family or your pet, as well as other protection programs), and LIFE EVENTS (Legal and adoption assistance benefits).
Auto-ApplyAnthropologie Visual Merchandising Manager
Birmingham, AL job
The Visual Merchandising Manager directs the merchandising, product flow, and display while supporting daily store operations to create an inspiring and dynamic experience for the customer.
Role Responsibilities
Customer Experience
Partners with store leadership in managing product flow and visual execution while empowering the team to prioritize the customer
Takes a forward-thinking approach to the customer experience, in-store marketing, merchandising, and fostering a creative community to drive sales and create a compelling store environment
Mentors the team to provide a frictionless customer experience by utilizing technology to transact in the moment; prioritizes omni services through all channels to exceed customer expectations
Leadership + Team Management
Promotes an inclusive environment by representing and amplifying all voices, actively seeking and advocating different perspectives
Sets clear objectives and expectations by coaching team members on analysis of business related to visual presentation to achieve department sales goals
Supports the Store Brand Leader in identifying and onboarding external talent; invests in internal employee engagement to retain a diverse team and fuel internal growth
Utilizes brand resources to teach standards of product flow and merchandising; develops teams' product knowledge to appeal to the local customer
Visual + Business Operations
Manages the visual direction from planning through execution to meet Company expectations, budgets, and timeline while strategizing according to individual store characteristics
Assesses store business using Company reporting tools to identify merchant opportunities within product placement, outfitting, and stock levels
Plans and owns an effective shipment process utilizing reporting and business analysis to maximize new product placement on the floor and in back of house; creates strategies for replenishment and recovery of sell-through and markdowns
Contributes to a customer-first philosophy flexing schedule to the needs of the business and supporting operations and zone coverage as needed
Communication + Relationships
Provides global product and visual feedback to Store Manager and District Manager; submits store environment photos to highlight merchandising and display updates
Checks in with leadership to maintain communication and ensure completion of store directives and projects
Embraces a culture of development by protecting time with direct reports and consistently delivering feedback for individual personal growth and succession planning
Contributes to positive team morale through brand and store initiatives such as the SPARKED Journal, employee recognition, and team building activities
Role Qualifications
Anthro brand fan
3+ years store visual merchandising and leadership experience
Strong merchant skills and a history of delivering financial results
Experience with floor planning
Proven record of developing great talent
Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays
The Perks
URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit ****************************************
Pay Range Starting from USD $25.00/Hr. EEO Statement URBN celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex (including gender, pregnancy, sexual orientation, and gender identity or expression), religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law. We believe strongly in fostering a safe, fair and respectful work environment. To ensure compliance with our non-discrimination and anti-harassment policies, we offer anti-harassment training to managers and employees.
Auto-ApplyFragrance Associate - Full Time - The Summit
Birmingham, AL job
The Fragrance Advisor drives sales and delivers a positive customer experience by providing excellent service through building client relationships, performing product demonstrations, and offering customized recommendations across multiple fragrance brands. This role has a genuine enthusiasm for the fragrance and beauty industry, competitive drive, and confidence to excel in a fast-paced environment. This is an hourly position.
What you will do
* Demonstrate a high level of ownership, accountability, and initiative in achieving store objectives and driving the accomplishment of personal and store key metrics.
* Create memorable store experiences through building genuine team, vendor, customer, and community relationships.
* Build customer loyalty by delivering excellent service, utilizing clienteling tools, and offering tailored product advice and recommendations to meet client needs and preferences.
* Execute successful promotions, special events, and customer outreach to maximize performance and drive sales.
* Utilize selling tools and digital devices to provide customers with a seamless omnichannel experience by confidently speaking to available inventory, assortment, and product details.
* Leverage training tools, use resources, and embrace feedback to continuously build product knowledge, suggestive selling behaviors, and expertise in the latest industry tips and fragrance trends. Encourage repeat client interactions as a knowledgeable and trusted resource.
* Merchandise and replenish products timely. Maintain visual merchandising, signing, and beauty hygiene standards, aligning presentations with vendor and company directives.
* Contribute to a positive store culture by building connections with teammates, sharing knowledge, and celebrating individual and team achievements.
* Demonstrate adaptability and flexibility in response to changing circumstances. Support selling and store operations by assisting with other tasks as assigned.
* Support store fulfillment and asset protection initiatives in designated areas by accurately and efficiently executing omni and operations processes, maintaining product protection standards, and adhering to safety guidelines.
Skills and Abilities
* Dedication to customer service and a drive to achieve store objectives.
* Skills and experience to perform in the role and a commitment to continuously learn.
* Ability to take ownership of assigned tasks and contribute to store success by teaching, partnering, and encouraging others.
* Self-directed and able to work with minimal supervision in a deadline-driven environment.
* Communicate with excellence.
* Comfortable with technology, including smart phones, tablet computers and Windows-based operating systems.
* Available to work a flexible schedule based on business needs, including nights, weekends, and holidays.
* Must regularly move around all store areas and be accessible to customers.
* Must bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.
The job posting highlights the most relevant / essential responsibilities and requirements of the role. It is not all-inclusive. There may be additional duties, responsibilities, and qualifications for this job.
Auto-ApplyAbout us Rural King Farm and Home Store strives to create a positive and rewarding workplace for our associates. We offer opportunities for growth, competitive benefits, a people first environment, and an opportunity to work alongside dedicated associates who share a passion for providing an exceptional experience and service to our rural communities. Whether you are starting an entry-level position or joining with professional experience, Rural King encourages professional growth and provides the necessary resource to help you succeed and grow with us.
When you join the Rural King team, you become a contributing member in supporting the needs of and making a difference in the lives of those within the people and communities we serve.
How we reward you
401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2% * Healthcare plans to support your needs * Virtual doctor visits * Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic's Complex Care Program * 15% Associate Discount * Dave Ramsey's SmartDollar Program (no cost to you!) * Associate Assistance Program * RK Cares Associate Hardship Program * 24/7 Chaplaincy Services
What You'll do
The purpose of the Cashier is to play a crucial role in delivering exceptional customer service and ensuring smooth transactional experiences for our valued customers. You will be the frontline representative of our brand, responsible for greeting and interacting with customers, processing transactions accurately, and maintaining a welcoming store environment.
* Exceed customer expectations by delivering outstanding service through clear communication and active listening.
* Greet customers with a friendly and welcoming demeanor as they enter the store.
* Follow the Cashier script to assist customers through the transaction process and educate them on company programs such as the loyalty program, RK Visa, and RK Plus Protection Plan (RKPPP).
* Execute cash management, return, layaway, and exchange policies with precision and adherence to company guidelines.
* Communicate professionally and in an upbeat and friendly manner with all Rural King associates and customers.
* Provide product information and answer basic customer inquiries, offering recommendations as appropriate.
* Coordinate with the loaders promptly respond to customer requests for assistance.
* Efficiently execute precise transactions while prioritizing timely service, and handle price dispute resolution with professionalism.
* Stand in designated area in front of the registers to indicate that you are available to assist customers when not currently engaged in a transaction.
* Emphasize the value of joining the Rural King loyalty program, detailing benefits such as special offers, points accumulation, and personalized recommendations.
* Utilize the designated cashier script to engage with customers during transactions.
* Introduce the benefits of the Rural King Visa card to customers, highlighting its advantages such as exclusive offers, rewards, and flexible financing options.
* Respond to incoming calls at the registers with impeccable phone etiquette, identifying the store and yourself as a representative of Rural King using a professional and friendly demeanor.
* Ensure the reconciliation of registers and filing of paperwork with an unwavering commitment to achieving 100% accuracy.
* Ensure proper deactivation of either EAS (Electronic Article Surveillance) devices or spider wrapped products as needed.
* Maintain heightened awareness of your surroundings to prevent loss (shrink) and deliver exceptional customer service.
* Execute cashier responsibilities thoroughly, encompassing a range of tasks such as stocking coolers, cleaning front windows, and efficiently managing registers.
* Refill popcorn and coffee stations in a timely manner to meet customer demands and maintain a positive experience.
* Keep shopping carts and restrooms clean and well-maintained to ensure a positive customer experience.
* Use general office equipment such as telephone, copy machine, fax machine, calculator, and computer.
* Participate in cross-training for flexibility in various departments and responsibilities.
* Actively participate in learning initiatives offered such as training programs, workshops, and webinars. Leverage these opportunities to acquire new knowledge, refine existing skills, and stay current on the latest developments.
* Provide friendly, proactive, and professional internal and external support to others, assisting with inquiries, concerns, and issues promptly and effectively.
* Demonstrate behaviors that exemplify Rural King's Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement.
* Perform other duties as assigned.
Supervisory Responsibilities
None
Essential Qualities for Success
* Possess exceptional customer service skills and a desire to help others.
* Comfortable navigating computer systems and software to assist customers or manage activities.
* Excellent verbal and written interpersonal and communication skills.
* Ability to interact with the team in a fast-paced environment, remaining flexible, proactive, resourceful, and efficient.
* Strong communications (written, oral and interpersonal skills).
* Demonstrated ability to actively listen, ask relevant questions, and provide thorough and articulate responses.
* Proficiency in adapting communication style and tone to effectively interact with individuals from diverse backgrounds and at different levels within the organization.
* Ability to complete repetitive activities.
* Demonstrated resilient mindset and the ability to maintain motivation and optimism in the face of difficulties and setbacks.
* Demonstrates a proactive and positive attitude towards training new cashiers.
Physical Requirements
* Ability to maintain a seated or standing position for extended durations.
* Ability to lift, push, and/or pull a minimum of 30 pounds repetitively and 31-50 pounds intermittently.
* Able to navigate and access all facilities.
* Skill to effectively communicate verbally with others, both in-person and via electronic devices.
* Close vision for computer-related tasks.
Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
Responsibilities What You'll do The purpose of the Cashier is to play a crucial role in delivering exceptional customer service and ensuring smooth transactional experiences for our valued customers. You will be the frontline representative of our brand, responsible for greeting and interacting with customers, processing transactions accurately, and maintaining a welcoming store environment. - Exceed customer expectations by delivering outstanding service through clear communication and active listening. - Greet customers with a friendly and welcoming demeanor as they enter the store. - Follow the Cashier script to assist customers through the transaction process and educate them on company programs such as the loyalty program, RK Visa, and RK Plus Protection Plan (RKPPP). - Execute cash management, return, layaway, and exchange policies with precision and adherence to company guidelines. - Communicate professionally and in an upbeat and friendly manner with all Rural King associates and customers. - Provide product information and answer basic customer inquiries, offering recommendations as appropriate. - Coordinate with the loaders promptly respond to customer requests for assistance. - Efficiently execute precise transactions while prioritizing timely service, and handle price dispute resolution with professionalism. - Stand in designated area in front of the registers to indicate that you are available to assist customers when not currently engaged in a transaction. - Emphasize the value of joining the Rural King loyalty program, detailing benefits such as special offers, points accumulation, and personalized recommendations. - Utilize the designated cashier script to engage with customers during transactions. - Introduce the benefits of the Rural King Visa card to customers, highlighting its advantages such as exclusive offers, rewards, and flexible financing options. - Respond to incoming calls at the registers with impeccable phone etiquette, identifying the store and yourself as a representative of Rural King using a professional and friendly demeanor. - Ensure the reconciliation of registers and filing of paperwork with an unwavering commitment to achieving 100% accuracy. - Ensure proper deactivation of either EAS (Electronic Article Surveillance) devices or spider wrapped products as needed. - Maintain heightened awareness of your surroundings to prevent loss (shrink) and deliver exceptional customer service. - Execute cashier responsibilities thoroughly, encompassing a range of tasks such as stocking coolers, cleaning front windows, and efficiently managing registers. - Refill popcorn and coffee stations in a timely manner to meet customer demands and maintain a positive experience. - Keep shopping carts and restrooms clean and well-maintained to ensure a positive customer experience. - Use general office equipment such as telephone, copy machine, fax machine, calculator, and computer. - Participate in cross-training for flexibility in various departments and responsibilities. - Actively participate in learning initiatives offered such as training programs, workshops, and webinars. Leverage these opportunities to acquire new knowledge, refine existing skills, and stay current on the latest developments. - Provide friendly, proactive, and professional internal and external support to others, assisting with inquiries, concerns, and issues promptly and effectively. - Demonstrate behaviors that exemplify Rural King's Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement. - Perform other duties as assigned. Supervisory Responsibilities None
Auto-ApplySales Lead White House Black Market
Tuscaloosa, AL job
Join our fashion-obsessed team, dedicated to a styling and social experience that makes women feel beautiful. The Sales Lead is responsible for supporting Management in in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including great customer experience and maximum profitability. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow!
FUNCTIONAL RESPONSIBILITIES:
Drive for Results
* Establishes and communicates clear expectations, holding store team and themselves accountable for achieving all brand, performance, and behavior standards.
* Performs and oversees basic operational activities such as opening and closing duties, and merchandise flow processes.
* Supervises associates engaged in sales, inventory receipt, reconciling cash receipts, or in performing services for customers. Utilizes weekly schedules to ensure proper floor coverage within fiscal guidelines. Maintains knowledge of current sales and promotions; presents and displays merchandise in accordance with current promotions and standards.
* Maintains standards in merchandise handling, presentation, loss prevention, and all other duties as directed by Management.
* Develops a high-performance culture, motivating sales team to meet assigned sales and productivity goals; meets personal sales goals.
* Trains and coaches to ensure selling team is fluent in all aspects of product knowledge on line and in store.
* Trains, coaches and assists with locate fulfillment and selling.
Build High Performing Teams
* Motivates and inspires store team, promoting a shared vision while modeling core values.
* Promotes an inclusive, collaborative approach to problem solving.
* Communicates with store teams and Store Management to effectively lead positive change.
* Seeks personal developmental opportunities and readily solicits feedback to build leadership skill set.
Customer Experience
* Models, teaches, and promotes the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni channel experience.
* Models sales expectations by utilizing various techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires.
* Builds and maintains a solid customer following through clienteling and wardrobing.
* Ensures prompt resolution of customer concerns.
* Ensures a fast and efficient register experience, remaining current on policies regarding payments, coupon acceptance, returns and exchanges, security practices and other applicable operations.
* Ensures team maintains consistent client communication through utilization of customer book, rewards program participation, and customer capture sign up.
Talent
* Supports, implements, and provides follow-up for all training programs, seminars, etc.
* Assists in the development of store associates; interprets Key Performance Indicator reports and delivers coaching as needed; provides feedback to Store Manager for associate performance appraisals and evaluations.
* Drives associate and team engagement by recognizing and rewarding employees for outstanding performance.
* Ensures that Store Team adheres to all employment practices and policies.
Other duties as assigned.
This position may be found in multiple brands. Some duties may vary from brand to brand.
QUALIFICATIONS:
* High school diploma or equivalent
* 1+ year retail or sales management experience preferred
* Must be 18 years of age or older
* Excellent communication, verbal and written skills
* Excellent customer service skills
* Able to learn or adapt to technology provided by the company
* Knowledge of administrative aspects of store operations
* Strong organizational skills and ability to multi-task in a fast-paced environment
* Able to communicate with customers
* Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required
PHYSICAL REQUIREMENTS:
* Constant Walking/Standing- 67-100% of 8-hour shift
* Occasional Lifting up to 50 lbs.- 1-33% of 8-hour shift
* Frequent Climbing- 34%-66% of 8-hour shift
Due to our growth, we are always accepting applications for top talent to join our store teams. When we do have an open position, we will review your application to determine if your qualifications are a match with our position requirements. You may apply to any location or position at any time; however, the position to which you apply may not currently be open. Accommodation is available to applicants for employment with disabilities. To request accommodation during the application process, please contact your local Store Manager for assistance.
3490 -Midtown Village
Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.
Seasonal Stockroom Operations Associate
Homewood, AL job
About the Role
In this role, you will deliver excellent customer service and consistent execution of store operations. You will efficiently process freight, replenishment, and omni channel operations.
What You'll Do
Receive and process product, including unloading truck shipments and execute stockroom operations and omni channel fulfillment
Replenish the sales floor as necessary based on sell through and seasonal changes
Engage customers by greeting them and offering assistance with products and services
Execute all product protection standards
Participate in the training process for new hires on Kohl's brand standards, product knowledge, inventory procedures, productivity standards, tools and resources and as directed by store leadership
All associate roles at Kohl's are responsible for:
Acting with integrity, honesty and fostering teamwork in an engaged and inclusive culture
Exercising good judgment and discernment when making decisions; taking appropriate partners as needed
Demonstrating a customer service mindset, anticipating customer needs and satisfactorily resolving issues
Supporting point of sale and customer service departments to deliver speed of service transactions while creating a compelling customer experience
Meeting or exceeding individual goals (e.g., productivity, credit, loyalty)
Accomplishing multiple tasks within established timeframes
Following company policies, procedures, standards and guidelines
Maintaining adherence to company safety policies for the safety of all associates and customers
Receiving, understanding and proactively responding to direction from supervisors/managers and other company personnel
Other responsibilities as assigned
What Skills You Have
Excellent customer service skills and ability to multi-task with strong attention to detail
Verbal/written communication and interpersonal skills
No retail experience required
Must be 16 years of age or older
Flexible availability, including days, nights, weekends, and holidays
Preferred
Client facing retail or service industry experience
Essential Functions
The requirements listed below are representative of functions you will be required to perform, however you may be required to perform additional functions. Kohl's may revise this job description at any time. To perform this job successfully, you must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, absent undue hardship.
Ability to perform the accountabilities listed in the “What You'll Do” Section.
Ability to satisfactorily complete company training programs.
Ability to comply with dress code requirements.
Basic math and reading skills, legible handwriting, and basic computer operation.
Ability to operate and communicate on multiple frequency devices, handheld scanners, and other technology equipment as directed.
Ability to maintain prompt and regular attendance and meet scheduling requirements as set by the company.
Ability to withstand exposure to varying temperatures, humidity, and other elements while performing certain job duties, including without limitation, stockroom operations, truck unloading, etc.
Perform work in accordance with the Physical Requirements section.
Physical Requirements
Must be able to lift up to 50 lbs. frequently and occasionally over 50 lbs. with a two person lift.
Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push and pull on a frequent basis.
Ability to stand/walk for the duration of a scheduled shift.
Ability to visually verify information and locate and inspect merchandise.
Ability to comply with health and safety standards.
Pay Range: $15.00 - $21.65Kohl's offers a variety of benefits to associates depending on full-time/part-time status and work hours, including: WORK LIFE BALANCE (PTO, Vacation Buy Program, Parental Leave), HEALTH & WELLNESS (Medical, Dental, Vision and other short and long term disability programs, Emergency health and wellness programs such as Accident Protection Plans, Critical Illness Plans and more), SAVINGS & RETIREMENT BENEFITS (401k, Flexible Spending Accounts and associate discount programs with Kohl's partners), INSURANCE PROGRAMS (Life Insurance for you, your family or your pet, as well as other protection programs), and LIFE EVENTS (Legal and adoption assistance benefits).
Auto-ApplySales Consultant
Jasper, AL job
About us
Rural King Farm and Home Store strives to create a positive and rewarding workplace for our associates. We offer opportunities for growth, competitive benefits, a people first environment, and an opportunity to work alongside dedicated associates who share a passion for providing an exceptional experience and service to our rural communities. Whether you are starting an entry-level position or joining with professional experience, Rural King encourages professional growth and provides the necessary resource to help you succeed and grow with us.
When you join the Rural King team, you become a contributing member in supporting the needs of and making a difference in the lives of those within the people and communities we serve.
How we reward you
401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2 * Healthcare plans to support your needs * Virtual doctor visits * Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic's Complex Care Program * 15% Associate Discount * Dave Ramsey's SmartDollar Program (no cost to you!) * Associate Assistance Program * RK Cares Associate Hardship Program * 24/7 Chaplaincy Services
What You'll do
The purpose of the Sales Consultant is to play a pivotal role in assisting customers with their agricultural and household needs. With a store knowledge of farm equipment, power equipment, tools, and home essentials, you will provide exceptional customer service and expert advice to ensure a positive shopping experience.
Provide excellent customer service by helping potential customers find power equipment products that match their specific applications and needs.
Engage the customer in meaningful conversations to understand their specific needs, preferences, and budget constraints by utilizing our customer engagement model.
Assist customers throughout the retail financing process and ensure all requirements are met prior to the release of the tractor.
Manage the ordering of many types of Power Equipment for store stock as well as customer special orders.
Assist with receiving, moving, and displaying power equipment products.
Follow the Indoor Merchandising Guide to its entirety, to ensure that all products are set and maintained to company standards.
Conduct power equipment demonstrations when necessary.
Assist customers in locating items within the store and recommend suitable alternatives if a particular product is unavailable.
Actively listen to customer concerns, address any questions or issues promptly, and provide appropriate resolutions or escalate to the supervisor, if required.
Collect customer contact information for situations that require follow-up such as times we are out of a product but expecting it to arrive soon, customer order arrives, new product is received that they might be interested in.
Establish and maintain healthy, long-term relationships with customers to generate repeat business and referrals.
Provide expert advice and product knowledge to customers regarding a wide range of products such as power equipment, live animals, heating, fencing, batteries, lawn care, pools, etc.
Demonstrate the features and benefits of the products, conduct product demonstrations, and explain technical specifications, as necessary.
Utilize upselling and cross-selling techniques to maximize sales and increase the average unit per transaction.
Promote exclusive offers and awareness of store loyalty program.
Process special orders, operate the POS register, and resolve return issues as needed.
Collaborate with team members to achieve sales targets, foster a cooperative work environment, and contribute to the overall success of the store.
Participate in training sessions and stay updated on product knowledge, sales techniques, and company policies and procedures.
Contribute to the visual merchandising efforts by zoning product displays, ensuring proper signage, and maintaining a clean and attractive sales floor during periods when not assisting customers.
Ability to work outdoors in elements such as Heat, Cold, Rain, Snow, Wind depending on your location.
Participate in cross-training for flexibility in various departments and responsibilities.
Actively participate in learning initiatives offered such as training programs, workshops, and webinars. Leverage these opportunities to acquire new knowledge, refine existing skills, and stay current on the latest developments.
Provide friendly, proactive, and professional internal and external support to others, assisting with inquiries, concerns, and issues promptly and effectively.
Perform other duties as assigned.
Supervisory Responsibilities
None
Essential Qualities for Success
High school diploma or equivalent; additional education or certifications in agriculture or related fields is a plus.
Proven experience in a sales or customer service role, preferably in a retail environment.
Deep knowledge and passion for agriculture, farm equipment, tools, and home essentials.
Excellent interpersonal and communication skills, with the ability to build rapport with customers and provides exceptional service.
Strong problem-solving abilities and the capacity to handle customer inquiries and concerns effectively.
Results-driven mindset with a focus on achieving sales targets and driving revenue growth.
Ability to work in a fast-paced, dynamic environment and adapt to changing customer demands.
Basic computer skills for point-of-sale transactions and inventory management systems.
Resilience and a willingness to deal with rejection.
Excellent negotiation and conflict resolution skills.
Initiative to devise sales strategies and work under pressure.
Demonstrated behaviors must reflect integrity, professionalism, and confidentiality.
Proficiency with Microsoft Office Suite or related software.
Working knowledge of Microsoft Office Suite.
Comfortable navigating computer systems and software to assist customers or manage activities.
Physical Requirements
Must be able to sit or stand for prolonged periods of time.
Ability to lift, push, and/or pull a minimum of 30 pounds repetitively and 31-50 pounds intermittently.
Must be able to verbally communicate effectively with others (in-person and via electronic devices).
Must have close visual awareness.
Ability to use a ladder and/or pallet jack.
Ability to walk up and down stairs multiple times per day.
Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
Auto-ApplyAssistant Store Manager
Hoover, AL job
As an Assistant Store Manager, you will support the Store Manager to build a team that delivers results through providing an amazing customer experience. You also share the responsibility to execute all store operations and maintain a visually appealing store. You create a positive environment that develops and engages your managers, associates, and customers every day. You love being part of a winning team and you bring your energy to work every day.
The Assistant Store Manager reports to the Store Manager.
Who You Are:
Inspirational leader who guides their team and partners with the store manager to achieve great results.
Engaging personality who attracts great talent.
Demonstrates a competitive spirit and desire to win.
Team player with an entrepreneurial spirit.
Operates with a sense of urgency and effectively manage competing priorities.
Able to adapt to change and takes on more responsibilities.
Self-motivated; seeks personal growth and development.
Responsibilities
As the Assistant Store Manager you will:
Partner with the Store Manager to create action plans to achieve results and grow the business.
Understand and demonstrate product knowledge, selling and operational skills to maximize sales.
Engage with customers to build relationships and brand loyalty by using company tools.
Partner with the Store Manager to develop team members who are committed to creating a great experience for our customers.
Oversee assigned division of responsibility and be accountable for results.
Support the Store Manager to ensure store standards for merchandising and operations are met consistently.
Learn about all aspects of the business and share ideas to drive the business.
Remain composed in the face of challenges and unforeseen circumstances.
Perform POS transactions on designated shifts and execute management functions in the absence of Store Manager.
Model our values of respect, integrity, teamwork, compassion, accountability, and inclusivity.
Qualifications
You will also have:
2+ years as a Co/Assistant Manager in similar volume, apparel business (preferred).
Proven track record of exceeding sales and statistical expectations.
Flexible availability to meet the needs of the business (including evenings and weekends).
May require occasional travel to other store locations (if needed).
Ralph Lauren Selling Specialist - Full Time - The Summit
Birmingham, AL job
At Belk, we have a vision to reimagine the department store. As a Ralph Lauren Selling Specialist, you will drive store sales and metrics through providing excellent customer service to each customer and through the execution of customer-facing merchandising standards throughout the store. You will ensure new receipts are merchandised in a way that aligns with our brand, appeals to our customer, and encourages them to buy. Most importantly, you will work closely on a team that cares for our customers in an environment where we thrive by winning together.
The Ralph Lauren Selling Specialist is responsible for becoming an expert on merchandise in assigned area, ensuring the customer experience is elevated, product is placed and merchandised to reflect vendor standards, and presentation is consistently maintained.
Job Functions
Providing Excellent Customer Service:
* Proactive greeting and engaging customers warmly and with a smile.
* Impact sales both by helping and pleasing customers and by employing high-level selling skills.
Demonstrating Initiative:
* Meet or exceed solicitation goal for Belk Rewards Credit Card program.
* Meet or exceed clientele goals, where applicable.
* Understand store assortment (for assigned department), in addition to inventory available at other stores and on belk.com.
Focusing on Results:
* Meet or exceed sales goals.
* Increase units sold per transaction by recommending products to customers.
* Identify and reduce shrinkage in area.
* Work professionally and pleasantly with co-workers, customers, and managers to accomplish defined tasks.
* Maintain floor and stock areas consistent with store standards.
* Follow procedures for all systems including counts, markdowns, and inventory control.
* Comply with policies and procedures in the associate handbook.
* Accept additional duties or sharing responsibilities as requested by Sales Team Manager.
* Assist Operations teams with all non-sell duties as assigned by Sales Team Manager.
Position Contribution Level:
Intermediate Level
Minimum Education & Experience:
* No education requirement
* Experience in retail preferred.
Knowledge & Skills
* Excellent communication skills.
* Ability to use and learn industry technology preferred.
Physical
* Ability to use computer keyboard, touchscreen monitor, handheld devices, standard telephone, and other related business equipment
* Hand manipulation to remove sensor tags
* Ability to push / pull 100-500 pounds when moving stock carts
* Task demands vary in each department because of the different types of merchandise. Stocking requirements can involve reaching above & below shoulder level and lifting 25-50 pound boxes.
Supervisor
Sales Team Manager
Supervises
N/A
Auto-ApplyDepartment Lead
Jasper, AL job
About us
Rural King Farm and Home Store strives to create a positive and rewarding workplace for our associates. We offer opportunities for growth, competitive benefits, a people first environment, and an opportunity to work alongside dedicated associates who share a passion for providing an exceptional experience and service to our rural communities. Whether you are starting an entry-level position or joining with professional experience, Rural King encourages professional growth and provides the necessary resource to help you succeed and grow with us.
When you join the Rural King team, you become a contributing member in supporting the needs of and making a difference in the lives of those within the people and communities we serve.
How we reward you
401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2% * Healthcare plans to support your needs * Virtual doctor visits * Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic's Complex Care Program * 15% Associate Discount * Dave Ramsey's SmartDollar Program (no cost to you!) * Associate Assistance Program * RK Cares Associate Hardship Program * 24/7 Chaplaincy Services
What You'll do
The purpose of the Department Lead is to play a pivotal role in ensuring the efficient and effective operations of your assigned department. You will be responsible for overseeing a range of activities including scanning outs, inventory management, recovery, price changes, planogram sets, department cleanliness, and adhering to the indoor merchandising guide to maintain high standards.
Adhere to the indoor merchandising guide to maintain consistent department and signing standards and appealing displays that are consistent with company expectations.
Monitor and maintain accurate inventory levels by conducting regular stock counts, scanning your outs, reconciling discrepancies in inventory, and replenish department inventory from the stockroom or top stock.
Oversee the recovery process to ensure the department maintains a neat, organized, and visually appealing appearance, enhancing the overall shopping experience.
Coordinate and execute price changes accurately and efficiently, collaborating with relevant teams to update pricing labels and signage as required.
Manage the implementations of playbook features and planogram sets, ensuring that products are arranged according to company guidelines and standards, maximizing sales potential and customer satisfaction.
Maintain a high level of cleanliness and orderliness within the department, enforcing sanitation and safety protocols to create a pleasant shopping environment for customers and a safe workspace for employees.
Provide exceptional customer service using the customer engagement model to assist customers with inquiries, locate products, and address concerns to enhance customer satisfaction and loyalty.
Provide support at the front end by processing transactions or loadouts as required.
Use general office equipment such as telephone, copy machine, fax machine, calculator, computer.
Operate handheld devices, forklifts, pallet jacks, ladders, and other retail equipment.
Participate in cross-training for flexibility in various departments and responsibilities.
Actively participate in learning initiatives offered such as training programs, workshops, and webinars. Leverage these opportunities to acquire new knowledge, refine existing skills, and stay current on the latest developments.
Provide friendly, proactive, and professional internal and external support to others, assisting with inquiries, concerns, and issues promptly and effectively.
Demonstrate behaviors that exemplify Rural King's Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement.
Perform other duties as assigned.
Supervisory Responsibilities
None
Essential Qualities for Success
At least 2 years of retail experience with knowledge of specific department.
Excellent verbal and written communication skills to convey ideas, instructions, and information clearly and concisely.
Demonstrated ability to actively listen, ask relevant questions, and provide thorough and articulate responses.
Demonstrate a high level of adaptability in response to changing priorities, unexpected challenges, and evolving business needs.
Demonstrated experience applying a flexible mindset that allows for the successful navigation of ambiguity and uncertainty.
Strong problem-solving skills to quickly identify and address issues, minimizing potential delays or disruptions.
Ability to remain composed and focused during high-pressure situations, ensuring quality and timely outcomes.
Demonstrated ability to prioritize tasks, meet deadlines, and maintain a high level of attention to detail.
Demonstrated ability to meticulously review and analyze information, identifying errors or inconsistencies to maintain high levels of accuracy.
Comfortable navigating computer systems and software to assist customers or manage tasks.
Excellent verbal and written interpersonal and communication skills.
Excellent customer service skills.
Flexibility with hours: ability to work a 40-hour workweek with varied hours, days, nights, and weekends as business dictates.
Physical Requirements
Ability to maintain a seated or standing position for extended durations.
Ability to lift, push, and/or pull a minimum of 30 pounds repetitively and 31-50 pounds intermittently.
Ability to use a ladder and/or pallet jack.
Able to navigate and access all facilities.
Skill to effectively communicate verbally with others, both in-person and via electronic devices.
Close vision for computer-related tasks.
Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
Auto-ApplyAssistant Store Manager - Full-time
Vestavia Hills, AL job
Starting Wage: $16.15 Are you passionate about the retail world and eager to take on a leadership role in a fast-paced, fashion-forward environment? Shoe Carnival, Inc. is looking for a dedicated and driven Assistant Store Manager to join our family. This is an excellent opportunity to put your retail experience to work, grow professionally, and make a significant impact on our business and customers. Shoe Carnival has a long-standing reputation as a favorite employer, thanks to our focus on work-life balance, fostering a positive work environment, and nurturing the professional development of our team members.
As an Assistant Store Manager, you'll feel a strong sense of connectedness not only to your work and your coworkers, but also to the community that we serve. Join us, and like many of our team members, you may find that loving your job isn't just a dream, it's daily reality.
* Assisting the Store Manager in all operational and leadership aspects of the store
* Driving sales and customer satisfaction
* Training and coaching store associates
* Helping maintain store appearance and merchandising standards
* Managing inventory and handling logistics
REQUIREMENTS:
* 2+ years of retail sales or customer service experience required.
* Some previous supervisory experience preferred but not required.
* Ability to work flexible schedules including nights, weekends, and holidays.
* Strong leadership and customer management abilities
* Customer service-oriented with in-depth knowledge of basic business management processes
* Excellent communication and interpersonal skills
TOTAL REWARDS:
* Daily Pay
* Career Path Opportunities
* Relocation Opportunities
* Employee & Family Discounts
* Health, dental, and vision insurance
* Paid Time Off (Vacation & Sick Time)
* Annual Performance Reviews
* Flexible Spending Accounts
* Life, Disability, and Voluntary Benefits
* Employee Assistance Program
* 401(k) Retirement Plan
* Employee Stock Purchase Plan
Are you up for the challenge? We are eager to meet passionate individuals ready to bring their skills to Shoe Carnival, Inc. Don't hesitate and seize your chance to grow with us. Click the 'Apply Now' button to kickstart your journey towards a rewarding and fulfilling career with us.
Requirements:
Ability to believe in our customer centered culture to deliver a superior customer service experience.
About us
Rural King Farm and Home Store strives to create a positive and rewarding workplace for our associates. We offer opportunities for growth, competitive benefits, a people first environment, and an opportunity to work alongside dedicated associates who share a passion for providing an exceptional experience and service to our rural communities. Whether you are starting an entry-level position or joining with professional experience, Rural King encourages professional growth and provides the necessary resource to help you succeed and grow with us.
When you join the Rural King team, you become a contributing member in supporting the needs of and making a difference in the lives of those within the people and communities we serve.
How we reward you
401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2% * Healthcare plans to support your needs * Virtual doctor visits * Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic's Complex Care Program * 15% Associate Discount * Dave Ramsey's SmartDollar Program (no cost to you!) * Associate Assistance Program * RK Cares Associate Hardship Program * 24/7 Chaplaincy Services
What You'll do
The purpose of the Cashier is to play a crucial role in delivering exceptional customer service and ensuring smooth transactional experiences for our valued customers. You will be the frontline representative of our brand, responsible for greeting and interacting with customers, processing transactions accurately, and maintaining a welcoming store environment.
Exceed customer expectations by delivering outstanding service through clear communication and active listening.
Greet customers with a friendly and welcoming demeanor as they enter the store.
Follow the Cashier script to assist customers through the transaction process and educate them on company programs such as the loyalty program, RK Visa, and RK Plus Protection Plan (RKPPP).
Execute cash management, return, layaway, and exchange policies with precision and adherence to company guidelines.
Communicate professionally and in an upbeat and friendly manner with all Rural King associates and customers.
Provide product information and answer basic customer inquiries, offering recommendations as appropriate.
Coordinate with the loaders promptly respond to customer requests for assistance.
Efficiently execute precise transactions while prioritizing timely service, and handle price dispute resolution with professionalism.
Stand in designated area in front of the registers to indicate that you are available to assist customers when not currently engaged in a transaction.
Emphasize the value of joining the Rural King loyalty program, detailing benefits such as special offers, points accumulation, and personalized recommendations.
Utilize the designated cashier script to engage with customers during transactions.
Introduce the benefits of the Rural King Visa card to customers, highlighting its advantages such as exclusive offers, rewards, and flexible financing options.
Respond to incoming calls at the registers with impeccable phone etiquette, identifying the store and yourself as a representative of Rural King using a professional and friendly demeanor.
Ensure the reconciliation of registers and filing of paperwork with an unwavering commitment to achieving 100% accuracy.
Ensure proper deactivation of either EAS (Electronic Article Surveillance) devices or spider wrapped products as needed.
Maintain heightened awareness of your surroundings to prevent loss (shrink) and deliver exceptional customer service.
Execute cashier responsibilities thoroughly, encompassing a range of tasks such as stocking coolers, cleaning front windows, and efficiently managing registers.
Refill popcorn and coffee stations in a timely manner to meet customer demands and maintain a positive experience.
Keep shopping carts and restrooms clean and well-maintained to ensure a positive customer experience.
Use general office equipment such as telephone, copy machine, fax machine, calculator, and computer.
Participate in cross-training for flexibility in various departments and responsibilities.
Actively participate in learning initiatives offered such as training programs, workshops, and webinars. Leverage these opportunities to acquire new knowledge, refine existing skills, and stay current on the latest developments.
Provide friendly, proactive, and professional internal and external support to others, assisting with inquiries, concerns, and issues promptly and effectively.
Demonstrate behaviors that exemplify Rural King's Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement.
Perform other duties as assigned.
Supervisory Responsibilities
None
Essential Qualities for Success
Possess exceptional customer service skills and a desire to help others.
Comfortable navigating computer systems and software to assist customers or manage activities.
Excellent verbal and written interpersonal and communication skills.
Ability to interact with the team in a fast-paced environment, remaining flexible, proactive, resourceful, and efficient.
Strong communications (written, oral and interpersonal skills).
Demonstrated ability to actively listen, ask relevant questions, and provide thorough and articulate responses.
Proficiency in adapting communication style and tone to effectively interact with individuals from diverse backgrounds and at different levels within the organization.
Ability to complete repetitive activities.
Demonstrated resilient mindset and the ability to maintain motivation and optimism in the face of difficulties and setbacks.
Demonstrates a proactive and positive attitude towards training new cashiers.
Physical Requirements
Ability to maintain a seated or standing position for extended durations.
Ability to lift, push, and/or pull a minimum of 30 pounds repetitively and 31-50 pounds intermittently.
Able to navigate and access all facilities.
Skill to effectively communicate verbally with others, both in-person and via electronic devices.
Close vision for computer-related tasks.
Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
Auto-ApplyFull-Time Store Merchandising Supervisor
Trussville, AL job
About the Role
As Merchandising Supervisor you will be the expert in merchandising and leading associates to deliver excellent customer service through sales floor merchandising, pricing and recovery. You will teach, coach, develop and supervise associates while consistently executing merchandising processes.
What You'll Do
Execute store merchandising standards following visual merchandising direction, accomplishing product presentation; make decisions about and adaptations to merchandising direction based on the layout, adjacencies and needs of the store in partnership with the Merchandising Manager
Maintain a well recovered selling floor where product is displayed in a manner that is clear, easy to understand and compelling to the customer
Maintain appropriate levels of product on the sales floor by remerchandising and replenishing as necessary based on sell through and seasonal changes
Coach, teach and train merchandising associates to accurately and efficiently execute company merchandising direction to brand standards
Execute pricing activities in store, ensuring that price changes, sign changes and ticketing procedures are completed accurately and efficiently
Support the training of associates on merchandising standards, product knowledge, and tools adhering to Kohl's brand standards
Support and partner with the Operations team on merchandising incoming product, ensuring efficient execution
All Supervisor roles at Kohl's are responsible for:
Leading with integrity, honesty and fostering teamwork in an engaged and inclusive culture
Exercising good judgment; taking appropriate partners as needed
Modeling, guiding and providing direction to associates
Demonstrating and coaching a customer service mindset, including customer service philosophies, anticipating customer needs and satisfactorily resolving issues
Leading by example by personally meeting or exceeding individual goals (e.g., productivity, credit, loyalty)
Supporting strong operational standards, shortage mitigation, and merchandising presentation to include accurate pricing and proper signing
Preventing loss by educating associates, monitoring daily store activity, maintaining product protection standards, ensuring company policies are followed and partnering with Loss Prevention
Monitoring and adjusting resources as dictated by the business to support customer needs and workload demands when assigned as leader on duty
Use key performance indicators (KPIs) to make informed business decisions that drive overall store results
Accomplishing multiple tasks within established timeframes
Training, monitoring and reinforcing company policies, procedures, standards and guidelines
Maintaining adherence to company safety policies for the safety of all associates and customers
Key holder responsibilities include opening and closing store processes, and providing direction to associates
Other responsibilities as assigned
What Skills You Have
Must be at least 18 years of age or older
Strong verbal/written communication and interpersonal skills
Flexible availability, including days, nights, weekends, and holidays
Preferred
2 years experience in retail or similar industry
Experience supervising teams or associates, including the responsibility for coaching to achieve daily performance goals
Essential Functions
The requirements listed below are representative of functions you will be required to perform, however you may be required to perform additional functions. Kohl's may revise this job description at any time. To perform this job successfully, you must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, absent undue hardship.
Ability to perform the accountabilities listed in the “What You'll Do” Section.
Ability to satisfactorily complete company training programs.
Ability to comply with dress code requirements.
Basic math and reading skills, legible handwriting, and basic computer operation.
Ability to operate and communicate on multiple frequency devices, handheld scanners, and other technology equipment as directed.
Ability to maintain prompt and regular attendance and meet scheduling requirements as set by the company.
Perform work in accordance with the Physical Requirements section.
Physical Requirements
Must be able to lift up to 50 lbs. frequently and occasionally over 50 lbs. with a two person lift.
Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push and pull on a frequent basis.
Ability to stand/walk for the duration of a scheduled shift (at least 8 hours).
Ability to visually verify information and locate and inspect merchandise.
Ability to comply with health and safety standards.
Pay Starts At: $17.25
Auto-ApplyRecovery Associate
Jasper, AL job
About us Rural King Farm and Home Store strives to create a positive and rewarding workplace for our associates. We offer opportunities for growth, competitive benefits, a people first environment, and an opportunity to work alongside dedicated associates who share a passion for providing an exceptional experience and service to our rural communities. Whether you are starting an entry-level position or joining with professional experience, Rural King encourages professional growth and provides the necessary resource to help you succeed and grow with us.
When you join the Rural King team, you become a contributing member in supporting the needs of and making a difference in the lives of those within the people and communities we serve.
How we reward you
401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2 * Healthcare plans to support your needs * Virtual doctor visits * Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic's Complex Care Program * 15% Associate Discount * Dave Ramsey's SmartDollar Program (no cost to you!) * Associate Assistance Program * RK Cares Associate Hardship Program * 24/7 Chaplaincy Services
What You'll do
The purpose of the Recovery Associate is to uphold the store's general look and arrangement. The primary emphasis lies in guaranteeing the correct return of merchandise to the sales floor, maintaining well-stocked shelves, and ensuring the store's cleanliness and appealing presentation. Additionally, delivering exceptional customer service is also a vital aspect of this role.
Greet customers within a ten-foot radius, creating a welcoming atmosphere.
* Assist customers in making informed purchase decisions.
* Provide unwavering high-quality customer service to ensure an enjoyable shopping experience.
* Organize, restock, and arrange products for effective displays.
* Maintain an in-depth knowledge of all featured products and their specific store locations.
* Complete the daily department recovery process for your assigned departments.
* Maintain the department's cleanliness and organization, including wiping down shelves and sweeping beneath them.
* Adhere to Indoor Merchandising Guide standards specific to the relevant department.
* Ensure bathrooms are consistently clean and well-maintained.
* Demonstrate a strong understanding of safety protocols and optimal techniques for handling materials.
* Use general office equipment such as telephone, copy machine, fax machine, calculator, computer.
* Operate handheld devices, forklifts, pallet jacks, ladders, and other retail equipment.
* Participate in cross-training for flexibility in various departments and responsibilities.
* Actively participate in learning initiatives offered such as training programs, workshops, and webinars. Leverage these opportunities to acquire new knowledge, refine existing skills, and stay current on the latest developments.
* Provide friendly, proactive, and professional internal and external support to others, assisting with inquiries, concerns, and issues promptly and effectively.
* Demonstrate behaviors that exemplify Rural King's Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement.
* Perform other duties as assigned.
Supervisory Responsibilities
None
Essential Qualities for Success
* Ability to interact with the team in a fast-paced environment, remaining flexible, proactive, resourceful, and efficient.
* Ability to work independently without supervision.
* Comfortable navigating computer systems and software to assist customers or manage activities.
* Excellent verbal and written interpersonal and communication skills.
* Excellent customer service skills.
Physical Requirements
* Ability to maintain a seated or standing position for extended durations.
* Ability to lift, push, and/or pull a minimum of 30 pounds repetitively and 31-50 pounds intermittently.
* Ability to use a ladder and/or pallet jack.
* Able to navigate and access all facilities.
* Skill to effectively communicate verbally with others, both in-person and via electronic devices.
* Close vision for computer-related activities.
Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
Responsibilities What You'll do The purpose of the Recovery Associate is to uphold the store's general look and arrangement. The primary emphasis lies in guaranteeing the correct return of merchandise to the sales floor, maintaining well-stocked shelves, and ensuring the store's cleanliness and appealing presentation. Additionally, delivering exceptional customer service is also a vital aspect of this role. Greet customers within a ten-foot radius, creating a welcoming atmosphere. - Assist customers in making informed purchase decisions. - Provide unwavering high-quality customer service to ensure an enjoyable shopping experience. - Organize, restock, and arrange products for effective displays. - Maintain an in-depth knowledge of all featured products and their specific store locations. - Complete the daily department recovery process for your assigned departments. - Maintain the department's cleanliness and organization, including wiping down shelves and sweeping beneath them. - Adhere to Indoor Merchandising Guide standards specific to the relevant department. - Ensure bathrooms are consistently clean and well-maintained. - Demonstrate a strong understanding of safety protocols and optimal techniques for handling materials. - Use general office equipment such as telephone, copy machine, fax machine, calculator, computer. - Operate handheld devices, forklifts, pallet jacks, ladders, and other retail equipment. - Participate in cross-training for flexibility in various departments and responsibilities. - Actively participate in learning initiatives offered such as training programs, workshops, and webinars. Leverage these opportunities to acquire new knowledge, refine existing skills, and stay current on the latest developments. - Provide friendly, proactive, and professional internal and external support to others, assisting with inquiries, concerns, and issues promptly and effectively. - Demonstrate behaviors that exemplify Rural King's Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement. - Perform other duties as assigned. Supervisory Responsibilities None
Auto-Apply