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Watchguard vs technical support engineer

The differences between watchguards and technical support engineers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a watchguard and a technical support engineer. Additionally, a technical support engineer has an average salary of $85,716, which is higher than the $67,613 average annual salary of a watchguard.

The top three skills for a watchguard include firewall, windows server and switches. The most important skills for a technical support engineer are technical support, customer service, and troubleshoot.

Watchguard vs technical support engineer overview

WatchguardTechnical Support Engineer
Yearly salary$67,613$85,716
Hourly rate$32.51$41.21
Growth rate5%10%
Number of jobs25,897184,542
Job satisfaction--
Most common degreeBachelor's Degree, 61%Bachelor's Degree, 63%
Average age4342
Years of experience22

Watchguard vs technical support engineer salary

Watchguards and technical support engineers have different pay scales, as shown below.

WatchguardTechnical Support Engineer
Average salary$67,613$85,716
Salary rangeBetween $45,000 And $99,000Between $61,000 And $119,000
Highest paying City-San Francisco, CA
Highest paying state-Washington
Best paying company-Meta
Best paying industry-Technology

Differences between watchguard and technical support engineer education

There are a few differences between a watchguard and a technical support engineer in terms of educational background:

WatchguardTechnical Support Engineer
Most common degreeBachelor's Degree, 61%Bachelor's Degree, 63%
Most common majorComputer ScienceElectrical Engineering
Most common collegeMassachusetts Institute of TechnologyStanford University

Watchguard vs technical support engineer demographics

Here are the differences between watchguards' and technical support engineers' demographics:

WatchguardTechnical Support Engineer
Average age4342
Gender ratioMale, 87.1% Female, 12.9%Male, 83.3% Female, 16.7%
Race ratioBlack or African American, 8.6% Unknown, 5.1% Hispanic or Latino, 12.6% Asian, 8.8% White, 64.5% American Indian and Alaska Native, 0.3%Black or African American, 9.8% Unknown, 5.3% Hispanic or Latino, 15.1% Asian, 15.0% White, 54.4% American Indian and Alaska Native, 0.4%
LGBT Percentage9%11%

Differences between watchguard and technical support engineer duties and responsibilities

Watchguard example responsibilities.

  • Institute centrally manage Linux configurations for application deployments, disaster recovery.
  • Monitor and administer firewall (Watchguard).
  • Install, configure, & troubleshoot 3rd part applications software.
  • Install and troubleshoot firewalls, Sonicwall, WatchGuard, Cisco.
  • Full delivery cycle service engineering of local, and hybrid cloud computing.
  • Conduct location monitoring of clients on home confinement, alcohol monitoring, or GPS reporting.
  • Show more

Technical support engineer example responsibilities.

  • Manage a large complex network of computers including provisioning, configuration, and performance tuning.
  • Achieve customer excellence by utilizing top tier VPN skills on ASA, IOS, and IOS XE platforms.
  • Lead the deployment of the formal customer complaint tracking system within the NA CSE organization for capturing customer complaints.
  • Achieve working knowledge of DMS 100 and Euro switches to post lines, links, and enable/disable calling features, i.e.
  • Create service requests in CRM application to reflect report issues and manage customer expectations throughout escalation and/or resolution.
  • Lead technical operations for an innovative workforce virtualization movement, including initial design and improvement of technical systems and processes.
  • Show more

Watchguard vs technical support engineer skills

Common watchguard skills
  • Firewall, 11%
  • Windows Server, 10%
  • Switches, 8%
  • VMware, 6%
  • VPN, 5%
  • Routers, 4%
Common technical support engineer skills
  • Technical Support, 15%
  • Customer Service, 8%
  • Troubleshoot, 7%
  • Java, 5%
  • Linux, 4%
  • Customer Issues, 4%

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