Account representative jobs in Ann Arbor, MI

Apex Systems is currently hiring for a Customer Service Rep. The ideal candidate will be responsible for handling inbound service-related calls to assist our members with their healthcare-related claims. Qualified candidates will have the following experience and skills: We are seeking dedicated and empathetic Inbound Support Specialists to join our team. The ideal candidate will be responsible for handling inbound service-related calls to assist our members with their healthcare-related claims. The specialist will provide clear and accurate information, offer guidance on claim submissions, and resolve any issues relating to members' claims. This role requires excellent communication skills, a thorough understanding of health insurance processes, and the ability to handle sensitive information. Have you ever wanted to help people live a healthy, happy life, but didn't know where to start? Our client will teach you what you need to know with skills that are transferable across the healthcare industry. Key Responsibilities: Handle inbound calls from people, customers related to their healthcare. Follow up with members on claim statuses, required documents, and any additional information needed. Assist members with claims status, submitting required documents. Provide detailed explanations of claims decisions and necessary next steps. Guide members through the process of submitting claims and appeals. Deliver exceptional customer service by actively listening to members' needs and concerns. Address and resolve member inquiries in a timely and professional manner. Ensure members feel supported and informed throughout their claims process. Accurately document all client interactions and updates in the company's CRM system. Prepare and maintain reports on call outcomes and client feedback. Follow up on unresolved issues and ensure they are addressed promptly. Adhere to company policies and procedures, including those related to privacy and confidentiality. Qualifications: High school diploma or equivalent required; Associate or bachelor's degree preferred. Previous experience in a call center environment, preferably in the healthcare or insurance industry. Strong customer service skills with the ability to effectively communicate and empathize with callers. Excellent problem-solving skills and attention to detail. Proficiency in using computer systems and navigating multiple software applications simultaneously. Ability to work efficiently in a fast-paced environment and manage multiple tasks effectively. Knowledge of health insurance terminology, claims processing procedures and regulatory requirements is a plus. Flexibility to work evenings, weekends, and holidays as needed. If you are interested, please apply here or email an updated copy of your resume to **************************** Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet' as well, which an Apex team member can provide. EEO Employer Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at ******************************** or ************. Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

Treva is seeking a full-time contracted Correspondence Rep to join our team! The position is located in Farmington Hills, MI. Contract Details: Must have 2 year of recent customer representative experience. Shift: Candidate will be required to work in an office setting, this is NOT a 100% remote position. 1 week in office, 1 week remote located at: 35066 West 12 Mile Road, Farmington Hills, Michigan 8:30am-5pm M-F 13 week contract (possible extension) What We Offer Employees: Competitive weekly pay (option of W2 or 1099) | Referral and extension bonus available*|Assistance with flight cost*|Certification reimbursement*|Healthcare benefits available on first day of employment |Travel stipend (must be over 50 miles one way from the facility) *contingent and based on facilities bill rate and is worked into the contract For a complete list of open positions, please visit ************************************************

Salary: $ 50,000.00 We have partnered with a large law firm in the Troy, MI area to provide them with a Billing Coordinator. Please review the below description and let us know if you are interested. Prioritized Must Have Skills for the Billing Coordinator: #1. Must have Microsoft Office experience. #2. Preferred accounting experience. Responsibilities of the Billing Coordinator: Work with attorneys and legal assistants to process, distribute and edit Pre-bills and invoices in a timely and accurate manner. Prepare, verify, and submit electronic bills using various e-billing systems. Track and follow up to ensure that all submitted bills are accepted. Have direct contact with clients to expedite processing as needed. Facilitate resolution of billing discrepancies, research accounting records, troubleshoot and provide assistance in prevention and resolution of problems. Update billing information in billing system as needed. Distribute month-end reports. Assist with cost recovery and trust accounting functions. Track Pre-bills and inform attorneys of missed deadlines. Assist with billing questions and projects. Email and/or mail invoices. Share responsibilities to answer and respond to calls received on the collection line. Share responsibilities to answer inquiries from clients to general email account. Assist with collection efforts as needed. Assist with other accounting projects. Requirements of the Billing Coordinator: Law firm experience preferred, but not required. Proficiency with Microsoft Office. Ability to learn new accounting software. Excellent computer skills a must. Accounting experience preferred. Bachelors degree in accounting preferred, but not required. Other Key Requirements: 100% in office No sponsorships or visa holders. No Corp-to-Corp. Benefits of the Billing Coordinator: Medical Insurance Dental Insurance 401(k) About the Company: Cyfle is a global business dedicated to connecting talents worldwide. Our comprehensive RPO services, placement services, and training services help businesses unlock their full potential.

Benefits: 401(k) Dental insurance Health insurance Paid time off Parental leave Vision insurance Who We Are WRS is a medical device company headquartered in Ann Arbor, MI. We offer world class multi-modal post-op pain management for orthopedic excellence. We focus on systems that improve patient recovery and practice management. We do all of this while combating the Opioid Epidemic. We are located in the heart of downtown Ann Arbor, MI and we are looking for a full-time Pharmacy Billing Specialist. Hybrid work is available; we prefer candidates based in Michigan. We offer a best-in-class benefits package with a flexible work environment. Our culture is one of caring and collaboration, and we enjoy a team-oriented environment. What You'll Do Prepare pharmaceutical bills and invoices, and document amounts due to medical procedures and services using correct billing codes Communicate with account managers about areas of concern with medications that are not processing appropriately Field inbound/outbound calls to/from insurance companies Investigate claim rejections Distribute and document information obtained via phone, fax, and email Verify patient information and perform data entry with a focus on accuracy Collect and review referrals and pre-authorizations by communicating with nurse case managers and adjusters via phone Investigate and appeal denied claims Audit records to ensure proper submission of services prior to submitting a claim to the payor Collaborate with the team to improve processes and efficiencies Ensure compliance with state and federal regulations Following up on EOBs Demonstrate performance aligned with WRS guiding principles, including caring, collaboration, trustparency, and innovation What You'll Bring High School Diploma (or equivalent); college degree preferred 1-3 years' experience in medical billing A positive approach to daily tasks and a strong work ethic Strong analytical skills, a solution-oriented approach, with excellent follow-up skills, strong time management, a sense of urgency, and the ability to shift gears frequently throughout the day Excellent verbal and written communication skills Strong typing skills Prefer experience with ICD-10 and HCPC coding Job Type: Full-time Job Location: Ann Arbor Flexible work from home options available. Compensation: $45,000.00 per year We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Physician Dispensing providers are proliferating. But WRS is one of the few that's trusted over time, with 12+ years in orthopedic healing. We know what works. And we understand that even the simplest change is tough in a busy practice. So our local support is there 24/7, to help integrate your dispensing program into your day-to-day workflow, seamlessly. Immediate dispensing can make all the difference. Our non-opioid formulary and multidisciplinary approach to healing can help manage patient's pain through non-narcotic alternatives. Ready access to treatment helps to save you time and saves patients added pain, as post-op treatment regimens begin faster. So patients may return to work faster, too. Along with our on-call pharmacist support for any questions that arise, together, we can fight today's opioid epidemic.

Why You Should Work For Us: HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career! Job Description • The Billing & Follow-Up Representative reviews, researches, and processes claims in accordance with contracts and policies to determine the extent of liability and entitlement, as well as to adjudicate claims as appropriate. • The Billing & Follow-Up Representative reviews, researches, and processes claims in accordance with contracts and policies to determine the extent of liability and entitlement, as well as to adjudicate claims as appropriate. • The core responsibilities will include: coding and processing claim forms; reviewing claims for complete information, correcting and completing forms as needed; accessing information and translating data into information acceptable to the claims processing system; and preparing claims for return to provider/subscriber if additional information in needed. • Additional follow-up responsibilities include: maintaining all appropriate claims files and following up on suspended claims; assisting, identifying, researching and resolving coordination of benefits, subrogation, and general inquiry issues, then communicating the results; and preparing formal history reviews. Qualifications • High school diploma or an equivalent combination of education and experience. Associate degree in accounting or business administration high desired. • Data entry skills (50-60 keystrokes per minutes). • Past work experience of at least one year within a hospital or clinic environment, an insurance company, managed care organization or other financial service setting, performing medical claims processing, financial counseling, accounting, financial clearance and/or customer service activities is required. • Knowledge of insurance and governmental programs, regulations and billing processes (e.g., Medicare, Medicaid, Social Security Disability, Champus, Supplemental Security Income Disability, etc.), managed care contracts and coordination of benefits is strongly preferred. • Working knowledge of medical terminology, anatomy and physiology, medical record coding (ICD-9, CPT, HCPCS), and basic computer skills are highly desirable. Additional Information Hours for this Position: Monday - Friday 8-hour day, 30-minute lunch break Excellent Medical benefits Offered, Medical, Dental, Vision, 401k, and PTO Growth potential Fun and positive work environment

Billing Clerk - Aviation Security Company Company: Global Elite Group Global Elite Group- Providing world-class aviation security through innovation and people committed to excellence. Global Elite Group is a highly specialized aviation security company, comprised of a diverse and collaborative team of committed professionals, industry leaders, and subject matter experts who rely on optimized processes and tools to deliver quality services. We are currently seeking a Billing Clerk to join our accounting department and support our accounts receivable functions. This role is ideal for a detail-oriented Accounting Clerk or finance professional looking to expand their expertise in billing, collections, and clerical accounting support. Global is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Compensation & Benefits: * Hourly Rate $22-$26/hr. (commensurate with experience and qualifications) * Medical, dental, and vision benefits offered * Paid time off * 401k * Employee engagement, professional development, and opportunities for advancement * Collaborative team environment with transparency and group input Position Overview: Reporting directly to the Accounting Manager, the Billing Clerk will provide clerical and accounting support with a primary focus on billing, accounts receivable, and collections, while also assisting with payroll processing as needed. This role requires proficiency in accounting principles, bookkeeping, and accounts receivable processes. The successful candidate will be highly detail-oriented, organized, and comfortable working under strict deadlines in a team-driven environment. Proficiency in Microsoft Excel and QuickBooks is essential, as both tools will be used daily to review, analyze, reconcile, and maintain accurate financial records. Key Responsibilities: * Generate and issue accurate, contract-based invoices for services provided. * Maintain and review monthly billing reports to ensure accuracy in billing and payroll data. * Prepare and distribute monthly aging reports for accounts receivable and follow up on outstanding balances. * Proactively pursue overdue accounts and document all collection activities. * Collaborate with internal teams to confirm accuracy of billing data. * Prepare and track client contractual amendments and rate changes. * Respond to client inquiries regarding invoices and payment status in a timely and professional manner. * Assist with reconciling accounts receivable to ensure payments are applied correctly. * Provide occasional support with payroll processing. * Submit periodic airport, state, and local compliance reports. * Support the Accounting Department and management team with projects as assigned. Qualifications Qualifications: * High School Diploma or equivalent required; associate degree in Accounting or related field preferred. * Minimum 2 years' experience in billing, accounts receivable, or accounting clerk functions for contract-based services. * Proficiency in Microsoft Office 365 (Word and Excel). * Experience with QuickBooks strongly preferred. * Strong customer service skills for both internal and external clients. * Ability to handle confidential financial information with discretion. * Excellent written and verbal communication skills. * Proven time management, organization, and multitasking abilities. * Must be legally authorized to work in the U.S. with valid identification. Why Join Us? At Global Elite Group, we offer a dynamic and collaborative work environment where your expertise will directly contribute to the company's success and growth. Your role as a Billing Clerk will directly contribute to the financial success and operational excellence of the company. You'll have the opportunity to lead a high-impact function while driving key initiatives that ensure we continue to uphold our commitment to quality, safety, and excellence.

Collections & Billing Specialist - Automotive Medical Claims Southfield, Michigan We are hiring a Collections & Billing Specialist for auto-related medical claims who can aggressively and successfully focus on recovering payments for healthcare services provided to individuals injured in motor vehicle accidents. The candidate hired will have experience working with insurance companies, patients, and healthcare providers to ensure bills are paid accurately and in a timely manner. Core Duties and Responsibilities: Investigate and manage denied claims: Specialists research why auto-related medical claims were denied or underpaid by insurance companies. This requires expertise in medical billing, coding, and common reasons for claim denials. Contact insurance companies: A major part of the role involves communicating with auto and health insurance providers to resolve billing issues, rebill unpaid claims, and manage the appeals process. Handle accounts receivable: Specialists are responsible for working on aged or unpaid accounts and following up to ensure payment. This may involve identifying bad debt, posting payments, and processing refunds. Communicate with patients: In cases where a patient is responsible for a portion of the bill, the specialist may contact them to set up a payment plan or resolve billing discrepancies. Resolve complex issues: They investigate and resolve payment issues that involve multiple variables, different payers, and complex billing regulations. Ensure compliance: Specialists must adhere to all federal, state, and payer regulations, including HIPAA and the Fair Debt Collection Practices Act (FDCPA). Provide detailed reports: They report on accounts receivable status and collection activities to management. Required Skills and Qualifications: Medical billing and coding knowledge: Comprehensive knowledge of medical billing and coding procedures is essential. Certifications like Certified Professional Biller (CPB) or Certified Medical Reimbursement Specialist (CMRS) are valuable assets. Negotiation skills: Strong negotiation skills are necessary for working with insurance companies and patients to set up payment plans and settle accounts. Communication skills: Excellent verbal and written communication is key for discussing sensitive financial and medical information with patients, insurance companies, and healthcare providers. Problem-solving abilities: The role requires effective problem-solving to analyze complex claim denials and find solutions for timely payment. Attention to detail: Collections specialists must be meticulously detail-oriented to ensure accuracy in billing statements, insurance claims, and patient accounts. Technological proficiency: Experience with medical billing software, computer systems, and applications is necessary for researching claims and managing patient records. Persistence and resilience: The work can be challenging, requiring a persistent and resilient approach to handle frequent rejections and disputes.

In this vital role, the Dental Billing Specialist will be responsible for managing the complete billing process, ensuring accurate and timely submission of claims, and optimizing revenue cycle management. Your expertise will help streamline operations, improve cash flow, and enhance patient satisfaction by providing clear communication and efficient billing services. This position offers an exciting opportunity to utilize your medical billing skills in a fast-paced, patient-focused environment dedicated to delivering exceptional dental care. Who We Are: Central City Health (CCH) has been serving the under-housed and at-risk population in metro Detroit since 1972, by providing integrated healthcare services. Our services include primary and pediatric care, dental care, behavioral and SUD care, supportive housing, and community re-entry services, to name a few. In 2024, our President/CEO, Dr. Kimberly Farrow-Felton received the esteemed Healthcare Hero Award from Crain's Detroit Business honoring her exceptional contributions to the health and well-being of our community. Our Mission: To achieve wellness in the community by providing an array of primary and behavioral health care, housing, and substance abuse services with dignity and respect. Our Core Values: CCH is guided by a set of values in fulfilling our mission. Some of our values include: * An environment that supports health and recovery. * Person centered principles in the delivery of care. * An environment characterized by cultural sensitivity, integrity, teamwork and trust. * A commitment to service excellence and continuous quality improvement. * Persons served take both an active part in their treatment and the organization. * An atmosphere of welcoming and accessibility to people seeking our services that assures "no wrong door." You Get: * 14 Paid Holidays Annually. * 18 PTO Days (less than 1 Year; 27 Days on 1st Year Anniversary). * Benefit Coverage after 30 Days: Medical/Dental/Vision/Short-term Disability. * Company-Paid Life Insurance. * Retirement Savings 403(b). * Tuition Reimbursement. * Continuing Education Allowance Job Summary: In this vital role, the Dental Billing Specialist will be responsible for managing the complete billing process, ensuring accurate and timely submission of claims, and optimizing revenue cycle management. Your expertise will help streamline operations, improve cash flow, and enhance patient satisfaction by providing clear communication and efficient billing services. This position offers an exciting opportunity to utilize your medical billing skills in a fast-paced, patient-focused environment dedicated to delivering exceptional dental care. Responsibilities: * Prepare and submit dental insurance claims using electronic medical record. * Review patient records to verify coverage details, and eligibility. * Apply appropriate coding standards and other medical coding conventions. * Reconcile payments received from insurance companies and patients. * Follow up on unpaid or denied claims through effective medical collections. * Maintain detailed and organized medical records related to billing transactions. * Communicate proactively with insurance providers to resolve claim issues. * Assist patients with billing inquiries, payment plans, and explanation of benefits. * Stay updated on changes in medical billing regulations and coding updates. Education & Experience: * Proven experience in medical billing within a dental or healthcare setting. * Strong knowledge of CPT coding, ICD-9/ICD-10 coding systems. * Experience working with EMR systems and EHR platforms for accurate data entry. * Solid understanding of medical terminology, medical records management. * Excellent communication skills for interacting with insurance companies. * Ability to analyze claims data critically to identify discrepancies. * Knowledge of medical collection procedures. "This is an outline of the primary responsibilities of this position. As with everything in life, things change. The tasks and responsibilities can be changed, added to, removed, amended, deleted, and modified at any time by the organization. CCH is an Equal Opportunity Employer committed to a culturally diverse workforce. We are committed to providing an inclusive environment based on mutual respect for all candidates and team members. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, height, weight, marital status, gender identity expression, disability status, protected veteran, or other legally protected status by state or federal law. At CCH the health and safety of our employees is our top priority. Vaccination has been proven to play a critical role in combating COVID-19. As a result, CCH prefers that employees are fully vaccinated against COVID-19; however, it is not required." If you are interested, please email your resume to **************************

Full-Time | On-Site Verita is seeking a detail-oriented and dependable Billing Specialist to join our team. In this role, you will be responsible for preparing accurate invoices, maintaining up-to-date account records, and providing outstanding customer support regarding billing inquiries. Your contributions will directly support the accuracy, efficiency, and overall success of our financial operations. Key Responsibilities * Prepare and send invoices tailored to customer requirements. * Maintain clear communication with customers regarding outstanding balances and invoice inquiries * Utilize accounting software to monitor, identify, and follow up on overdue accounts. * Collaborate with operations teams to resolve discrepancies quickly and effectively. * Develop and maintain tracking tools to improve billing accuracy and efficiency. * Provide accurate, timely billing reports as requested. * Perform other related duties as assigned. Qualifications & Skills * Take initiative to identify any issues and create an effective and efficient solution. * Proficiency in Microsoft Office; ability to quickly learn new software. * Strong organizational skills with exceptional attention to detail. * Ability to prioritize, multitask, and meet deadlines in a fast-paced environment. Education & Experience * High school diploma or equivalent required. * Minimum of 2 years of billing experience and general accounting knowledge preferred. * Experience in the telecommunications industry is a plus but not required. * NetSuite and SiteTracker experience a plus, but not required Work Environment * This is an in-office position. * Requires extended periods of sitting and working at a computer. Team Verita Benefits! Financial Wellbeing * Competitive pay with ongoing performance review and annual merit increase * 401(k) with company match Health & Wellness * Choice of various PPO, HMO, and HSA accompanied plans Family & Lifestyle * Paid Time Off, Paid Holidays, Bereavement Leave Planning for the Unexpected * Short and long-term disability, life insurance Paid for by the company * Accidental death & dismemberment Paid for by the company * Voluntary life insurance, accident, and critical illness

Job Details Experienced Detroit, MI Full Time High School $47000.00 - $55000.00 Salary/year Position is responsible for conducting reimbursement billing activities related to various Federal, State and local grants and contracts. MINIMUM JOB REQUIREMENTS: High school diploma or equivalency Associate's degree in Accounting, Finance, or related field preferred One year of billing experience preferably with non-profit grants Advanced user of Microsoft Excel Possession of a valid driver's license and access to a reliable transportation for day-to-day job performance

Title: Billing Specialist Department Org: Patient Financial Services - 108870 Employee Classification: B5 - Unclass Full Time AFSCME HSC Bargaining Unit: AFSCME HSC Primary Location: HSC H Shift: 1 Start Time: 800am End Time: 430pm Posted Salary: $20.19 - $23.75 Float: False Rotate: False On Call: False Travel: False Weekend/Holiday: False Job Description: To ensure the financial stability and lawfulness of the University of Toledo Medical Center by submitting timely and accurate billings for hospital services in compliance with Federal, State, local and private regulations. Follow up on all accounts until paid in full or until the account balance becomes private pay. To provide knowledge and professional customer service to patients, guarantors and third party payers by assisting with questions and concerns relating to patient account billing. Minimum Qualifications: 1. Associates Degree in business or related field required; or 5-10 years hospital billing experience in lieu of degree. (PFS employee's currently holding a billing specialist position at UTMC will be grandfathered). 2. Two years medical billing experience in a healthcare setting required. 3. Demonstrated knowledge of medical terminology as would normally be obtained through successful completion of a medical terminology course. 4. Superior verbal and written communication skills. Utilizes effective communication to provide excellent customer service. 5. Knowledge of UB04 Billing Form. 6. Demonstrated knowledge in ICD-9, ICD-10 and CPT-4 coding. 7. Ability to quickly learn to bill specific financial classes/payers. 8. Actively participates in performance improvement activities as it relates to job duties. 9. Strong interpersonal/client relation skills and the ability to work effectively with a wide range of customers in a diverse environment. 10. Working knowledge and understanding of the laws governing billing and collection practices required. 11. Must have prior experience with Excel, and Word. 12. Ability to work independently, prioritize and complete tasks within established timeframes. Preferred Qualifications: 1. Knowledge of revenue cycle procedures. 2. Experience with a variety of hospital patient accounting, billing, and contract management systems preferred. 3. McKesson STAR knowledge preferred. Conditions of Employment: To promote the highest levels of health and well-being, the University of Toledo campuses are tobacco-free. To further this effort, the University of Toledo Health Science Campus Medical Center is requiring candidates for employment to be nicotine-free. Pre-employment health screening requirements will include cotinine (nicotine) testing, as well as drug and other required health screenings for the position. With the exception of positions within University of Toledo Main Campus and the University of Toledo College of Medicine and Life Sciences, the employment offer is conditional upon successful completion of a cotinine test and Occupational Health clearance. Equal Employment Opportunity Statement: The University of Toledo is an equal opportunity employer. The University of Toledo does not discriminate in employment, educational programs, or activities on the basis of race, color, religion, sex, age, ancestry, national origin, sexual orientation, gender identity and expression, military or veteran status, disability, familial status, or political affiliation. The University is dedicated to attracting and retaining the best and brightest talent and fostering a culture of respect. The University of Toledo provides reasonable accommodation to individuals with disabilities. If you require accommodation to complete this application, or for testing or interviewing, please contact HR Compliance at ************************ or ************ between the hours of 8:30 a.m. and 5 p.m. or apply online for an accommodation request. Computer access is available at most public libraries and at the Office of Human Resources located in the Center for Administrative Support on the UToledo Main Campus.

Job Description BizTek People is in search for a Billing Specialist - Temporary Project Role (Onsite Only) for our client in Toledo, OH! Profession: Non-Clinical - Finance/Accounting Specialty: Billing Specialist Job Duration: 13 weeks Schedule: Day Shift, Monday-Friday, 8:00 AM - 4:30 PM Location: Toledo, OH 43606 (Onsite only) Dress Code: Business Casual Parking: Free Position Overview This is a temporary-only role supporting a high-volume data entry project. The selected candidate must be comfortable with repetitive work and meeting productivity expectations. This position will not extend beyond the defined project period. Candidates will receive PDF files containing payment information and will be responsible for entering and confirming payment details accurately. The workload averages 150-200 line items per day. Any discrepancies will be escalated to the appropriate team members. This work is part of a larger initiative to clear a backlog ahead of a software transition occurring in March. Key Responsibilities (Primary duties for this temporary role focus on item #1 below) Perform cash posting of pharmacy claim payments via electronic and manual remittance details. Monitor and resolve issues related to non-payments or variances to optimize reimbursement. Support development of processes to ensure timely and accurate pharmacy payments; provide feedback for staff education when needed. Assist in maintaining Accounts Receivable reports to meet A/R goals. Provide assistance to pharmacy staff with medical billing of medications. Maintain pharmacy charge accounts, internal cross-charges, and refunds. Perform other duties as assigned. Requirements Minimum 2 years of data entry experience (healthcare preferred but not required). Preferred but not required: pharmacy billing experience. Must be comfortable with high-volume, repetitive tasks. Must agree to a temporary, non-extendable assignment. Must work onsite with no remote option.

Job DescriptionDescriptionAs a Billing Specialist you will be responsible for overseeing the billing process for customers, patients, and MVP platforms. This position performs many accounting, customer service, and organizational tasks to promote the financial health of the organization. Schedule What you will be doing Problem solving to reconcile outstanding balances from insurances and patients Discussing open balances with patients and collect payment accordingly Maintaining collection agency accounts Placing outgoing calls to insurance companies and patients to resolve outstanding claims/balances Exhibiting knowledge of medical insurance and proper use of computer software Posting charges, payments and adjustments in Allscripts Practice Management software Communicating effectively and professionally with physicians, co-workers, managements and patients Performing general office duties and other duties as assigned What you know Required High school diploma or GED Knowledgeable in ICD-10 & CPT Codes Desired One (1) or more years of customer service experience Ophthalmology, Optometry, Ambulatory Surgery Center, and/or Optical billing experience Experience in Revenue Cycle Management What you will receive Competitive wages Robust benefit package including medical, dental, life and disability (short- and long-term) insurance Generous paid time off (PTO) program Seven (7) company paid holidays 401(k) retirement plan with company match An organization focused on People, Passion, Purpose and Progress Inspirational culture

Department: Public Health FLSA Status: Non-Exempt Affiliation: TPOAM Gen Under the supervision of a higher classified employee, is responsible for submitting medical claims and follow up with insurance companies as needed. Receipts and processes payments, prepares financial transmittals and statements, reviews financial documentation of services provided to clients to ensure accuracy and posts payments to the correct accounts. Follow-up on unpaid claims utilizing monthly aging reports and file appeals when appropriate to obtain maximum reimbursement. Communicates work progress, on a consistent & regular basis, with division manager, staff and outside sources. Performs related work as assigned. Work schedule must correspond with date specific duties Employment Qualifications: Education: High school graduation or equivalent with advanced coursework in medical billing and coding. Medical billing certificate preferred. Experience: Two to three years experience as a medical biller is required. View the job description here:

Department: Public Health FLSA Status: Non-Exempt Affiliation: TPOAM Gen Under the supervision of a higher classified employee, is responsible for submitting medical claims and follow up with insurance companies as needed. Receipts and processes payments, prepares financial transmittals and statements, reviews financial documentation of services provided to clients to ensure accuracy and posts payments to the correct accounts. Follow-up on unpaid claims utilizing monthly aging reports and file appeals when appropriate to obtain maximum reimbursement. Communicates work progress, on a consistent & regular basis, with division manager, staff and outside sources. Performs related work as assigned. Work schedule must correspond with date specific duties Employment Qualifications: Education: High school graduation or equivalent with advanced coursework in medical billing and coding. Medical billing certificate preferred. Experience: Two to three years experience as a medical biller is required. View the job description here:

Title: Billing Specialist Department Org: Patient Financial Services - 108870 Employee Classification: B5 - Unclass Full Time AFSCME HSC Bargaining Unit: AFSCME HSC Primary Location: HSC H Shift: 1 Start Time: 800am End Time: 430pm Posted Salary: $20.19 - $23.75 Float: False Rotate: False On Call: False Travel: False Weekend/Holiday: False Job Description: To ensure the financial stability and lawfulness of the University of Toledo Medical Center by submitting timely and accurate billings for hospital services in compliance with Federal, State, local and private regulations. Follow up on all accounts until paid in full or until the account balance becomes private pay. To provide knowledge and professional customer service to patients, guarantors and third party payers by assisting with questions and concerns relating to patient account billing. Minimum Qualifications: 1. Associates Degree in business or related field required; or 5-10 years hospital billing experience in lieu of degree. (PFS employee's currently holding a billing specialist position at UTMC will be grandfathered). 2. Two years medical billing experience in a healthcare setting required. 3. Demonstrated knowledge of medical terminology as would normally be obtained through successful completion of a medical terminology course. 4. Superior verbal and written communication skills. Utilizes effective communication to provide excellent customer service. 5. Knowledge of UB04 Billing Form. 6. Demonstrated knowledge in ICD-9, ICD-10 and CPT-4 coding. 7. Ability to quickly learn to bill specific financial classes/payers. 8. Actively participates in performance improvement activities as it relates to job duties. 9. Strong interpersonal/client relation skills and the ability to work effectively with a wide range of customers in a diverse environment. 10. Working knowledge and understanding of the laws governing billing and collection practices required. 11. Must have prior experience with Excel, and Word. 12. Ability to work independently, prioritize and complete tasks within established timeframes. Preferred Qualifications: 1. Knowledge of revenue cycle procedures. 2. Experience with a variety of hospital patient accounting, billing, and contract management systems preferred. 3. McKesson STAR knowledge preferred. Conditions of Employment: To promote the highest levels of health and well-being, the University of Toledo campuses are tobacco-free. To further this effort, the University of Toledo Health Science Campus Medical Center is requiring candidates for employment to be nicotine-free. Pre-employment health screening requirements will include cotinine (nicotine) testing, as well as drug and other required health screenings for the position. With the exception of positions within University of Toledo Main Campus and the University of Toledo College of Medicine and Life Sciences, the employment offer is conditional upon successful completion of a cotinine test and Occupational Health clearance. Equal Employment Opportunity Statement: The University of Toledo is an equal opportunity employer. The University of Toledo does not discriminate in employment, educational programs, or activities on the basis of race, color, religion, sex, age, ancestry, national origin, sexual orientation, gender identity and expression, military or veteran status, disability, familial status, or political affiliation. The University is dedicated to attracting and retaining the best and brightest talent and fostering a culture of respect. The University of Toledo provides reasonable accommodation to individuals with disabilities. If you require accommodation to complete this application, or for testing or interviewing, please contact HR Compliance at ************************ or ************ between the hours of 8:30 a.m. and 5 p.m. or apply online for an accommodation request. Computer access is available at most public libraries and at the Office of Human Resources located in the Center for Administrative Support on the UToledo Main Campus.

The Billing Specialist 2 will locate and notify holders of 121+ day delinquent accounts, attempt to recover payments, and work with account holders to reconcile past-due accounts. * Uses automated internal systems to identify and monitor overdue accounts * Locates and contacts account holders by appropriate means, which may include mail, phone, or e-mail, to notify those customers of delinquent account status and to solicit payment * Reviews terms of sales, service, or credit contracts; provides options to customers for debt repayment; establishes repayment schedules based on customers' financial situations * Prepare customer accounts for Final Notice and Cancel Non-pay * Reconcile payment history * Review and contact the canceled customer accounts to provide settlement agreement to close the file as paid in full within 30 days, prior to the assignment to 3rd party collection agencies. * Expert of the department processes, procedures and master the MAS and CRM programs to efficiently perform the advanced job responsibilities. * Collects and posts payments to customer accounts * Records pertinent data on collection efforts and customer financial status in database * Research misapplied payments * Manage non-routine problem solving and conflict resolution to offer excellence in customer relations * Performs administrative and clerical functions as needed such as recording address changes and purging inactive records Required Skills, Abilities, Education & Experience: * Excellent verbal and written communication skills * Proficient in Microsoft Office Suite or related software * Basic understanding of local, state, and federal debt collection laws * Basic understanding of principles and processes of customer service * Ability to perform customer needs assessments and to consistently meet service quality standards * Excellent time management skills * Ability to identify issues and creatively solve problems * Ability to learn and use relevant machinery and technology * Associate degree in Business or related field or equivalent working experience required * Inbound/Outbound call with ACD phone tree experience required * Three years of experience in credit and collections work preferred

The Billing Specialist 2 will locate and notify holders of 121+ day delinquent accounts, attempt to recover payments, and work with account holders to reconcile past-due accounts. Uses automated internal systems to identify and monitor overdue accounts Locates and contacts account holders by appropriate means, which may include mail, phone, or e-mail, to notify those customers of delinquent account status and to solicit payment Reviews terms of sales, service, or credit contracts; provides options to customers for debt repayment; establishes repayment schedules based on customers' financial situations Prepare customer accounts for Final Notice and Cancel Non-pay Reconcile payment history Review and contact the canceled customer accounts to provide settlement agreement to close the file as paid in full within 30 days, prior to the assignment to 3rd party collection agencies. Expert of the department processes, procedures and master the MAS and CRM programs to efficiently perform the advanced job responsibilities. Collects and posts payments to customer accounts Records pertinent data on collection efforts and customer financial status in database Research misapplied payments Manage non-routine problem solving and conflict resolution to offer excellence in customer relations Performs administrative and clerical functions as needed such as recording address changes and purging inactive records Required Skills, Abilities, Education & Experience: Excellent verbal and written communication skills Proficient in Microsoft Office Suite or related software Basic understanding of local, state, and federal debt collection laws Basic understanding of principles and processes of customer service Ability to perform customer needs assessments and to consistently meet service quality standards Excellent time management skills Ability to identify issues and creatively solve problems Ability to learn and use relevant machinery and technology Associate degree in Business or related field or equivalent working experience required Inbound/Outbound call with ACD phone tree experience required Three years of experience in credit and collections work preferred

Title: Billing Specialist Department Org: Patient Financial Services - 108870 Employee Classification: B5 - Unclass Full Time AFSCME HSC Bargaining Unit: AFSCME HSC Shift: 1 Start Time: 800am End Time: 430pm Posted Salary: Starting at $21.21 Float: False Rotate: False On Call: False Travel: False Weekend/Holiday: False Job Description: To ensure the financial stability and lawfulness of the University of Toledo Medical Center by submitting timely and accurate billings for hospital services in compliance with Federal, State, local and private regulations. Follow up on all accounts until paid in full or until the account balance becomes private pay. To provide knowledge and professional customer service to patients, guarantors and third party payers by assisting with questions and concerns relating to patient account billing. Minimum Qualifications: 1. Associates Degree in business or related field required; or 5-10 years hospital billing experience in lieu of degree. (PFS employee's currently holding a billing specialist position at UTMC will be grandfathered). 2. Two years medical billing experience in a healthcare setting required. 3. Demonstrated knowledge of medical terminology as would normally be obtained through successful completion of a medical terminology course. 4. Superior verbal and written communication skills. Utilizes effective communication to provide excellent customer service. 5. Knowledge of UB04 Billing Form. 6. Demonstrated knowledge in ICD-9, ICD-10 and CPT-4 coding. 7. Ability to quickly learn to bill specific financial classes/payers. 8. Actively participates in performance improvement activities as it relates to job duties. 9. Strong interpersonal/client relation skills and the ability to work effectively with a wide range of customers in a diverse environment. 10. Working knowledge and understanding of the laws governing billing and collection practices required. 11. Must have prior experience with Excel, and Word. 12. Ability to work independently, prioritize and complete tasks within established timeframes. Preferred Qualifications: 1. Knowledge of revenue cycle procedures. 2. Experience with a variety of hospital patient accounting, billing, and contract management systems preferred. 3. EPIC knowledge/experience preferred. Conditions of Employment: To promote the highest levels of health and well-being, the University of Toledo campuses are tobacco-free. Pre-employment health screening requirements for the University of Toledo Health Science Campus Medical Center will include drug and other required health screenings for the position. Equal Employment Opportunity Statement: The University of Toledo is an equal opportunity employer. The University of Toledo does not discriminate in employment, educational programs, or activities on the basis of race, color, religion, sex, age, ancestry, national origin, sexual orientation, gender identity and expression, military or veteran status, disability, familial status, or political affiliation. The University is dedicated to attracting and retaining the best and brightest talent and fostering a culture of respect. The University of Toledo provides reasonable accommodation to individuals with disabilities. If you require accommodation to complete this application, or for testing or interviewing, please contact HR Compliance at ************************ or ************ between the hours of 8:30 a.m. and 5 p.m. or apply online for an accommodation request. Computer access is available at most public libraries and at the Office of Human Resources located in the Center for Administrative Support on the UToledo Main Campus. Advertised: 28 Jun 2025 Eastern Daylight Time Applications close: