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  • Customer Service Representative (Insurance)

    Talentburst, An Inc. 5000 Company 4.0company rating

    Account representative job in Worcester, MA

    Role : Service Representative - CL Customer Service Center Duration : 6 Months+ Mode: Hybrid (3 days per week onsite) Six-month temp to hire employment offering comprehensive job training and continued mentorship ongoing. Expectation is that total compensation increases upon successfully meeting requirements for permanent employment We are actively hiring multiple Service Representatives to join their Commercial Lines Customer Service Center team on a temp to hire basis, located at their corporate office in Worcester, MA. We are an industry leading Property & Casualty Insurance Co. with over 160 years of rich history and tradition. Recognized as One of America's Top Employers (Forbes) and A Best Places to Work (Business Insurance) Flexible Schedule: Monday - Friday 8:30am-5:00pm (during training for the first 2-4 weeks); Monday - Friday 9:30am-6:00pm OR 10:30am-7:00pm (after training) Position Overview/Summary: As a Service Representative in the Commercial Lines team, you will be responsible for managing customer contact and for providing timely, quality service to Agents, commercial policy holders, and vendors primarily by phone and email. This includes handling incoming/outbound phone calls, issuing certificates of insurance, and other policy servicing items. Responsibilities/Essential Functions: Respond to customer requests from a variety of sources and handle calls & email from policyholders, agents, peers or others. This team primarily handles indexing several CSC Outlook mailboxes, inbound phone calls related to billing and certificates , makes outbound callouts for New Business, Renewal and Customer Satisfaction calls, and completes a large volume of Certificate of Insurance Requests. Other areas of focus could include, First Party Collections calls/emails, Returned Mail calls/email requests and incoming Voice emails. Provide timely, quality service to Agents, commercial policy holders, and vendors. May answers telephone inquiries from Commercial lines policy owners and Agents for certificate requests . Completes certificate of insurance and ID card requests within service level expectations. After an acclimation period, Service Representatives are expected to meet a Productivity goal. This goal varies based on focus. In order to provide coverage for incoming calls and email volumes, scheduling of shifts is very structured. Team members are expected to meet a 94% adherence goal. Adherence is a goal based on following a daily schedule, which includes start and ending shifts on time, scheduled lunches and breaks, etc. All our calls are recorded for Quality purposes, Call and Certificate Quality is reviewed monthly. Key Measures of Success: Service Quality Productivity Education and Experience: College degree preferred but not required. Typically have 2 or more years of related experience in the areas of Customer Service. Preferred working knowledge of Commercial Rating and Agency Customer Service. Proficiency in operating and interpreting proprietary software programs. Possesses the knowledge to access all applicable on-line resources. Demonstrated strong written and oral communication skills including active listening skills with an ability to tailor the content to the specific audience. Demonstrated professional telephone etiquette. Demonstrated ability to work well within a team environment . #TB_EN
    $36k-42k yearly est. 11h ago
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  • Customer Service Representative

    Net2Source (N2S

    Account representative job in Marlborough, MA

    Qualifications: Must have SAP experience and be able to work with Microsoft office systems. Must have background knowledge of inventory process, have some experience with chemical distribution, and detailed order entry and shipping. We expect that this candidate has customer service skills within the chemical industry, be organized, able to multitask, and be people oriented. This person should have great communication skills, as they will be communicating with all levels of colleagues, and multiple departments within our company. We request this person to have moderate domestic order knowledge, including Inco Terms, and experience with the overall concept of the exporting process. This candidate should also have knowledge of overall shipping, chemical distribution, and supply chain knowledge. In addition, we would prefer this person to be able to contribute in a corporate setting.
    $32k-41k yearly est. 1d ago
  • Customer Service Representative

    Teksystems 4.4company rating

    Account representative job in Bloomfield, CT

    *Job Summary* The Customer Service Representative (CSR) at Otis Elevator serves as the first point of contact for customers, mechanics, and internal teams. This role ensures timely and accurate handling of service requests, emergency calls, and inquiries, maintaining Otis's commitment to exceptional customer service and operational excellence. *Key Responsibilities* * *Handle High-Volume Calls:* Receive, document, and process incoming calls from customers, elevator phones, and Otis local offices using an ACD phone system and mainframe data terminal. * *Dispatch Service Mechanics:* Utilize OTISLINE or similar systems to dispatch mechanics promptly for scheduled maintenance and emergency situations. * *Emergency Response:* Escalate urgent service requests, including trapped passenger incidents, to field management as needed. * *Customer Interaction:* Provide professional and empathetic support to customers, resolving inquiries and complaints effectively. * *Maintain Performance Metrics:* Adhere to department standards such as call handling time, quality monitoring, and log-in/out compliance. * *Documentation:* Accurately record all interactions and service details in internal systems for tracking and reporting. * *Collaboration:* Work closely with field teams and management to ensure seamless service delivery. *Required Skills & Qualifications* * Strong communication skills (verbal and written) with professional phone etiquette. * Ability to manage high-stress situations and handle distressed customers calmly. * Attention to detail and adherence to standard operating procedures. * Proficiency in MS Office Suite and ability to learn internal systems quickly. * Prior experience in customer service or dispatching preferred. *Job Type & Location* This is a Contract position based out of Bloomfield, CT. *Pay and Benefits*The pay range for this position is $17.00 - $19.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a fully onsite position in Bloomfield,CT. *Application Deadline*This position is anticipated to close on Jan 21, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
    $17-19 hourly 6d ago
  • Billing Clerk

    Collabera 4.5company rating

    Account representative job in Windsor, CT

    Collabera is ranked amongst the top 10 Information Technology (IT) staffing firms in the U.S., with more than $550 million in sales revenue and a global presence that represents approximately 12,000+ professionals across North America (U.S., Canada), Asia Pacific (India, Philippines, Singapore, Malaysia) and the United Kingdom. We support our clients with a strong recruitment model and a sincere commitment to their success, which is why more than 75% of our clients rank us amongst their top three staffing suppliers. Not only are we committed to meeting and exceeding our customer's needs, but also are committed to our employees' satisfaction as well. We believe our employees are the cornerstone of our success and we make every effort to ensure their satisfaction throughout their tenure with Collabera. As a result of these efforts, we have been recognized by Staffing Industry Analysts (SIA) as the “Best Staffing Firm to Work For” for five consecutive years since 2012. Collabera has over 40 offices across the globe with a presence in seven countries and provides staff augmentation, managed services and direct placement services to global 2000 corporations. For consultants and employees, Collabera offers an enriching experience that promotes career growth and lifelong learning. Visit ***************** to learn more about our latest job openings. Awards and Recognitions --Staffing Industry Analysts: Best Staffing Firm to Work For (2016, 2015, 2014, 2013, 2012) --Staffing Industry Analysts: Largest U.S. Staffing Firms (2016, 2015, 2014, 2013) --Staffing Industry Analysts: Largest Minority Owned IT Staffing Firm in the US. Job Description Billing Clerk- WMIJP00066714 Duration: 5+ months Location: 415 DAY HILL RD Windsor Connecticut USA 06095 Pay Rate: $15.00/ hour Job Summary: Compiles data and prepares company invoices and bills. Responsible for approximately 3 to 6 Post Launch National Billing Customers. The position will be responsible for: • Processing service provider invoices in a timely manner to ensure prompt payment and to avoid vendor stop services • Reviewing vendor payables/unbilled revenue and determining root cause analysis and path to resolution • Monitoring client billing tickets, identify the root cause of the ticket and follow through to resolution • Analyzing and reviewing client bills to ensure accurate, complete and on-time billing • Updating Client Standard Operating Procedures (SOPs) with any core specific client requirements • Complying with all applicable Sarbanes Oxley (SOX) requirements • Providing excellent customer service to external and internal customers Additional Information All your information will be kept confidential according to EEO guidelines.
    $77k-102k yearly est. 1d ago
  • Billing Specialist

    Casella Waste Systems, Inc. 4.6company rating

    Account representative job in Windham, CT

    The Billing Specialist is responsible for maintaining, updating, and calculating necessary data to prepare billing invoices, communicating with customers to provide information about fees or to obtain payment information and updating accounting information and customer accounts to ensure accurate billing information is sent out in a timely manner. Pay: $20-$22 Hourly #INDSJ Key Responsibilities Manages communications with customers regarding account status and issues reminders or final notice statements as needed. Collects and sorts all invoices, credits, bills and order statements to ensure proper organization of records. Inputs customer payments into the billing system and manages account balances to prevent inconsistencies and discover outstanding debt balances early to ensure timely collections. Prepares customer account statements and ensures delivery of customer invoicing using electronic, standard or certified mail services. Updates records to reflect issued invoices, processed payments, account balances and customer contact information to ensure the accuracy of accounting records. Works with internal accounts receivable department to pursue past due customer accounts bringing them up-to-date and once again generating revenue for the division. Responds to customer inquiries regarding their accounts, billing statements, and payments with professionalism and attention to detail. Participates in training and other learning opportunities to expand knowledge of the company, products, sales, and services and performs any other duties needed to help drive our vision, fulfill our mission, and/or abide by our core values. Education, Experience & Qualifications The successful candidate will have a High School Diploma or equivalent, have 1-2 year of business experience with increasing responsibilities and have demonstrated the ability to work as part of a team in a collaborative environment. Although not required, an Associate's degree in Accounting or Business and direct experience with billing, data entry, accounts payable and receivable are preferred. High attention of detail, excellent listening, communication and problem solving skills and an ability to work in a fast paced environment are required. Demonstrated proficiency with Microsoft Office Applications, especially Excel, and a thorough knowledge and understanding of billing transactions and processes are expected. Attributes Organized, team-oriented individual who is attentive to detail and results-oriented, with the ability to see the larger picture while focusing on providing excellent customer service. Benefits Medical, Dental, Vision, Life & Disability Insurance, Maternity & Parental Leave, Flexible Spending Accounts, Discounted Stock Program, 401K, Boot & Clothing Allowance, Safety Awards, Employee Assistance Plan, Wellness Incentive, Tuition Assistance, Career Pathways, Tool Allowance, and More.
    $20-22 hourly Auto-Apply 9d ago
  • ASAP Billing Specialist

    Guardian Angel Senior Services 3.7company rating

    Account representative job in Auburn, MA

    Job DescriptionGuardian Angel Senior Services is a family-owned Home Care Agency in business for 22 years. Our growing company is looking for support in our Fiscal Department. Basic FunctionThe Billing Specialist is responsible for all aspects of billing, payroll, grant report entry, and ensuring operational effectiveness by implementing new technologies. Additional miscellaneous tasks, and projects, as needed. Responsibilities: Serve as primary biller for assigned Aging Services Access Points Create/Save/Upload billing reports/Files Investigate and correct, when applicable. pre-billing errors. Confirm all reports balance prior to creating files for submission Create billing claims and correspondence. Working with Wellsky on a regular basis Make corrections on billing spreadsheet, coversheet, Generations and Wellsky, when able, e-mail appropriate staff for assistance with remaining errors Run Timesheets E-mail error log and coversheet to ASAP Continuously follow up on error correction progress Confirm Generations Billing report equals final billing numbers from ASAP or Wellsky Service delivery report Save final Service Delivery Report to appropriate ASAP file Provide consulting services on matters related to billing. Always maintains the confidentiality of patient and organization information. Qualifications Ability to work independently, while meeting company deadlines Ability to manage multiple projects, prioritize, and multi-task Commitment to completing tasks Excel at operating in fast paced environments Excellent people skills, open to direction and collaborative work style Must have strong verbal and written communication skills Knowledge of QuickBooks a plus Other Skills: Technical Communication Customer Relations Customer Service Diplomacy Filing MS Office Negotiations Organization Planning Professionalism Project Management Presentation QuickBooks Time Management Typing Skills Sales Education/Training Experience Prior home care experience required. Prior billing / payroll experience required.Apply Today! Submit Resume for Consideration Guardian Angel Senior Services is an Equal Opportunity Employer. We do not discriminate against race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, or genetic information. Powered by JazzHR JCh5WfIn7k
    $35k-44k yearly est. 7d ago
  • Billing Coordinator

    Global Channel Management

    Account representative job in Gardner, MA

    Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job. Qualifications The Billing Coordinator researches in a fast-paced office environment for High Volume National Accounts the necessary documentation for consolidated billing activities while ensuring its accuracy, accountability and timeliness to the customer. Ensures pertinent information is included where required. Coordinates weekly sorting and distribution of daily invoices. Coordinate monthly sorting and distributing of escalation reports and consolidated invoice. Communicate with Collectors and National Account Managers. Develop reports for customer needs. Other duties as assigned. Additional Information $18/hr 3 months
    $18 hourly 1d ago
  • Billing Specialist (Outpatient Clinic)

    First Choice Health Centers 4.2company rating

    Account representative job in East Hartford, CT

    Job DescriptionFirst Choice Health Centers is looking for a Billing Specialist to perform billing and collection activities for assigned providers, patients and insurance accounts. This individual will be responsible for coordinating all aspects of the billing process for multiple lines of service - medical, dental behavioral health, optometry, podiatry and OB/GYN. This position is located in East Hartford, CT.Why First Choice?We are committed to you! We offer great training, great benefits, career growth and employee well-being! Medical, Dental and Vision Insurance for employees working 30 hours or more 20 days of Vacation, 8 Paid Holidays, and 2 Floating Holidays per year Retirement savings program, including a safe harbor 401k with up to a 4% company match after 6 months of employment Company paid Life insurance Voluntary Term, Whole Life, Accident and Critical Care Insurance Complimentary premium Calm Health membership (#1 mental health app) Recognition programs Paid Basic Life Support certification with renewal every 2 years. Primarily a Monday through Friday schedule working 8:00 am to 4:30 pm. There is one late night until 6 pm but you will get out on Friday at 3 pm. The hourly range for this position is $18.00 - $24.00/hour. Pay is based on several factors including but not limited to work experience certifications, etc. For more than 25 years First Choice Health Centers has been a leading nonprofit human services organization that breaks down barriers to care helping individuals and communities live healthier lives. To learn more about First Choice Health Centers, visit us at firstchc.org.Minimum Knowledge, Skills & Abilities Required: Knowledge of accounting; math skills Knowledge of medical and billing terminology Knowledge of EHR and Electronic Billing Knowledge of 270/271 and 835/837 Experience and Training: College level education in Accounting, Finance, Medical Billing or Healthcare can be substituted with work experience. Graduate of an Accredited Medical Assistant Program 2 + years of billing/collections experience in a healthcare of insurance environment. Experience with ICD-9/10 and CPT coding is highly desired Knowledge of healthcare carriers and payer requirements Familiarity with billing software like eClinicalWorks Standard Job Duties: Preparing and submitting billing data and medical claims to insurance companies Ensuring accurate patient information and up-to-date medical records Maintaining billing software, updating rate changes, and generating financial reports Resolving billing discrepancies and appealing denied claims Ability to assess financial summaries and spot discrepancies for accurate billing Prioritizing tasks to stay organized and meet deadlines Checking each insurance payment for accuracy and compliance with contract discount Calling insurance companies regarding any discrepancy in payments if necessary Identifying and billing secondary or tertiary insurances Answering patients' billing and insurance inquiries, as well as handling complaints Reviewing accounts for possible assignment and making recommendations to the Billing Supervisor, also preparing information for the collection agency Maintaining strictest confidentiality; adhering to all HIPAA guidelines and regulations Processing claims and following up with insurance companies Reviewing patient bills for accuracy and completeness and obtaining any missing information Following up on unpaid claims within the standard billing cycle timeframe Review, research and respond to correspondence from insurance companies, attorneys and patients Contact patients as needed to collect appropriate information or to collect patient balances. Identify, verify and document account adjustments according to established policy and procedures. Ensure service level and productivity requirements are met as it relates to reimbursement of accounts, resolution of tasks and response to inquiries etc. Maintain positive working relationships with internal and external customers by providing superior customer service. Utilize Medical and Billing Terminology. Adhere to Clean Claims Act and HIPAA policy and procedures. COVID-19 considerations: Employees of First Choice Health Centers must be vaccinated against COVID-19. Certain exemptions may apply. First Choice is a drug-free workplace. Candidates are required to pass a drug test, including testing for marijuana, before beginning employment. First Choice is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. Job Posted by ApplicantPro
    $18-24 hourly 14d ago
  • Billing Clerk / Material handler (invoicing)

    Butler Technical Group

    Account representative job in Bloomfield, CT

    Pay Range: $18-22 1st Shift: MON - FRI 6:30am to 3:00pm 2nd Shift: MON - FRI 3:00pm to 11:30pm. The Company - Work with an American owned International Manufacturer started over 150 years ago who is the World Leader in its industry. Must Have Skills & Experience: * Able to safely lift a minimum of 49 lbs. (unassisted), bending, walking, standing, sitting in warehousing, and manufacturing environments. * Flexibility to accommodate changes in production and work schedules to meet deadlines including weekend work and overtime as requested Need to already have hard steel toe shoes for production environment Onsite Nice To Have Skills & Experience: * Experience navigating various software programs / technologies - platform * Experience using Microsoft Excel JOB DESCRIPTION: The main role is Creating Invoices in support of warehouse shipping with a 5% possibility to have Material Handling functionality. Majority of the time, the person is interacting with customers and the shipper to ship items. * Operations / Customer Service * Data Entry creating international shipping invoices. * Works with carriers/shippers to route orders held up for customers. * Coordinates shipping for international shipments. * Submits to our AES Filing contractor for AES Filing. * Performs data entry of log records for auditing purposes. * Communicating with carriers / 3PL for scheduling shipping goods. * Coordination with internal Company's parties to obtain all necessary documentation for customs clearance. * Obsessive Attention to Detail. * Practice excellent interpersonal, organizational, verbal, and written communication skills Company's safety and quality standards and absolutes. * Able to safely lift a minimum of 49 lbs. (unassisted), bending, walking, standing, sitting in warehousing, and manufacturing environments. * Flexibility to accommodate changes in production and work schedules to meet deadlines including weekend work and overtime as requested. * Shipping International shipments (Material Handling) * Candidate will need to already have hard steel toe shoes for production environment. Benefits provided: 401K, medical, dental, and vision, sick time as applicable to state law. Butler America Aerospace, LLC. is an equal opportunity employer. Butler evaluates applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. The Butler America Aerospace, LLC. EEO Policy Statement and "Know Your Rights" Poster is available here: Applicant and Employee Notices. Butler America Aerospace, LLC. is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact the Human Resources Department at accommodations@butler.com.
    $18-22 hourly 7d ago
  • Billing Clerk

    Crossfire Group 4.5company rating

    Account representative job in Windsor, CT

    Billing Representative Pay Rate: $22/hour Schedule: 1st Shift | Start time between 7:00 AM - 8:30 AM Employment Type: Contract About the RoleOur client is seeking a detail-oriented Billing Representative to support billing operations during a period of system transition and increased workload. This role will play a key part in learning existing billing processes, assisting with backlog cleanup, and supporting documentation efforts tied to an upcoming ERP system change.This is a fast-paced, collaborative environment that requires strong critical thinking, accuracy, and cross-departmental communication.Key Responsibilities Learn current billing processes and assist with backlog cleanup prior to ERP system implementation Support documentation creation and process mapping for the new ERP system Review Purchase Orders and Service Orders to ensure accuracy and readiness for posting Review Rental Orders for accuracy and perform cleanup as needed Compile, sort, and verify billing documents including invoices and supporting records Prepare and review invoices, reports, and billing records for accuracy Post billing transactions to ledgers, spreadsheets, or billing systems Monitor revenue-generating activity and assist with billing reconciliation Investigate and resolve billing discrepancies and issues Communicate effectively with internal teams via email and Microsoft Teams Assist employees, vendors, and customers with billing-related questions Support special billing-related projects as assigned Qualifications Previous experience in billing, accounting support, or financial administration preferred Strong attention to detail and accuracy Ability to work in a fast-paced, deadline-driven environment Strong written and verbal communication skills Proficiency with Microsoft Excel, Word, and Outlook Experience with ERP systems strongly preferred Microsoft Navision experience is a plus Ability to collaborate across departments and adapt to changing processes Why This Role Opportunity to gain hands-on experience during an ERP system transition Collaborative team environment with exposure to multiple departments Long-term contract potential with valuable billing and systems experience #ZR#IND1
    $22 hourly 3d ago
  • Billing Specialist

    Cassella Waste Systems, Inc.

    Account representative job in Windham, CT

    The Billing Specialist is responsible for maintaining, updating, and calculating necessary data to prepare billing invoices, communicating with customers to provide information about fees or to obtain payment information and updating accounting information and customer accounts to ensure accurate billing information is sent out in a timely manner. Pay: $20-$22 Hourly #INDSJ Key Responsibilities * Manages communications with customers regarding account status and issues reminders or final notice statements as needed. * Collects and sorts all invoices, credits, bills and order statements to ensure proper organization of records. * Inputs customer payments into the billing system and manages account balances to prevent inconsistencies and discover outstanding debt balances early to ensure timely collections. * Prepares customer account statements and ensures delivery of customer invoicing using electronic, standard or certified mail services. * Updates records to reflect issued invoices, processed payments, account balances and customer contact information to ensure the accuracy of accounting records. * Works with internal accounts receivable department to pursue past due customer accounts bringing them up-to-date and once again generating revenue for the division. * Responds to customer inquiries regarding their accounts, billing statements, and payments with professionalism and attention to detail. * Participates in training and other learning opportunities to expand knowledge of the company, products, sales, and services and performs any other duties needed to help drive our vision, fulfill our mission, and/or abide by our core values. Education, Experience & Qualifications The successful candidate will have a High School Diploma or equivalent, have 1-2 year of business experience with increasing responsibilities and have demonstrated the ability to work as part of a team in a collaborative environment. Although not required, an Associate's degree in Accounting or Business and direct experience with billing, data entry, accounts payable and receivable are preferred. High attention of detail, excellent listening, communication and problem solving skills and an ability to work in a fast paced environment are required. Demonstrated proficiency with Microsoft Office Applications, especially Excel, and a thorough knowledge and understanding of billing transactions and processes are expected. Attributes Organized, team-oriented individual who is attentive to detail and results-oriented, with the ability to see the larger picture while focusing on providing excellent customer service. Benefits Medical, Dental, Vision, Life & Disability Insurance, Maternity & Parental Leave, Flexible Spending Accounts, Discounted Stock Program, 401K, Boot & Clothing Allowance, Safety Awards, Employee Assistance Plan, Wellness Incentive, Tuition Assistance, Career Pathways, Tool Allowance, and More.
    $20-22 hourly Auto-Apply 30d ago
  • Logistics Billing Specialist

    FS Staffing

    Account representative job in Bloomfield, CT

    Job Board Only - No Asmts Allowed FS Staffing is now hiring a Logistics Billing Specialist in Hartford, CT - Apply now! Job Title: Logistics Billing Specialist Pay Rate: $19/hr. Shift: 1st Benefits: Medical, Dental, AD&D, PSL Key areas of responsibility: Accounts Payable Processing Carrier Rate verifications. Weekly Cost Report Data Entry in Excel. Maintain and track documents related to assigned loads to carriers and their agreed rates and fees to the customers. Complete the 3-way matching verification for the payment process of invoices. Set invoices up for approval and payment Reconciliation of payments Resolve invoice discrepancies Correspond with vendors and respond to inquiries Qualifications: Strong Microsoft Excel, Outlook, and Word Proficiency. Good organizational skills Strong sense of teamwork Able to adhere to strict deadlines #IND-M
    $19 hourly 16d ago
  • Early Stage Collections Specialist, I (11am to 8pm EST) shift)

    Carrington Mortgage 4.5company rating

    Account representative job in Westfield, MA

    Come join our amazing team and work a hybrid schedule! The normal work hours will be Monday through Friday from 11am to 8pm EST. The Early Stage Collections Specialist will be responsible for counseling borrowers on methods for bringing their loan current and/or exploring alternative solutions. Contact borrowers in the early stages (1-59 days) of the delinquency cycle and negotiate payment arrangement to bring borrowers current. In the event a borrower is unable to bring the account current, representatives thoroughly review the borrower's current financial situation and offer additional options depending on the circumstance. They also provide support to inbound Customer Service on high inbound volume days. Individual must perform all duties in accordance with the company's policies and procedures, all US state and federal laws and regulations, wherein the company operates. This role generally performs work of low to moderate complexity. Incumbents are able to perform collections and customer service activities and may still be learning the more complex mortgage concepts and call types. The target pay range for this position is $21.50 - $22.50 per hour plus monthly incentive bonus. An additional $1.50/hr can be added for the Spanish bilingual skill set as well as an additional $1.50 for working 11am to 8pm. What you'll do:. Evaluates and helps determine the borrower's ability to pay, and collects appropriate financial information in a courteous and professional manner, striving for first-call resolution and in compliance with all applicable regulations. Counsels borrowers on their options through education of alternative solutions. Contacts borrowers, utilizing an automated dialing system (Aspect Dialer) for both inbound and outbound calls. Provide alternatives to borrowers who demonstrate the ability and or inability to pay, by educating them on repayment plans, loan modifications, short sales, Deed in Lieu of Foreclosure, and/or possible refinancing. Negotiate reasonable payment arrangements with borrowers, initiate and explain required documents to complete a borrower “Request for Mortgage Assistance” package in compliance with department policies and procedures. May function as the single point of contact for a borrower. May need to escalate borrowers to a licensed Loss Mitigation associate for specific workout details. Provide status on payments and payoff inquiries; verify payment history and new servicer contact information; process payments. Assist with loan servicing website payments, denied access, password resets. Respond to escrow, loss draft and closing document inquiries. Provide status on a wide variety of servicing functions including payment/credit disputes, escrow refunds/shortage, loss draft, short sale, Deed in Lieu of Foreclosure, modification/refinance requests, repayment plans, and additional mortgages activities. What you'll need: High school diploma or equivalent work experience Less than one (1) year collections experience in a customer service/call center environment and /or loan servicing experience Experience in the Banking, Mortgage/Loan Servicing industries preferred. Our Company: Carrington Mortgage Services is part of The Carrington Companies, which provide integrated, full-lifecycle mortgage loan servicing assistance to borrowers and investors, delivering exceptional customer care and programs that support borrowers and their homeownership experience. We hope you'll consider joining our growing team of uniquely talented professionals as we transform residential real estate. To read more visit: *************************** What We Offer: Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed. Access to several fitness, restaurant, retail (and more!) discounts through our employee portal. Customized training programs to help you advance your career. Employee referral bonuses so you'll get paid to help Carrington and Vylla grow. Educational Reimbursement. Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org. Notice to all applicants: Carrington does not do interviews or make offers via text or chat. #L1-BS1
    $21.5-22.5 hourly Auto-Apply 60d+ ago
  • Customer Service Representative

    Teksystems 4.4company rating

    Account representative job in Bloomfield, CT

    *Kickstart Your Career as a Customer Support Specialist!* *Location:* Bloomfield, CT *Type:* Full-Time Contract | *Experience Level:* Entry-Level *About the Role* Ready to launch your career in customer service? We're looking for an energetic, detail-oriented *Customer Support Specialist* to join our team. You'll be the first point of contact for customers and field teams, solving problems and creating positive experiences every day. *What You'll Do* * Respond to customer and field team requests quickly and professionally. * Use internal resources and collaborate with other departments to resolve issues. * Keep accurate records of interactions in the CRM system. *What We're Looking For* * *Experience:* 0-2 years in customer service or call center. * Comfortable handling *100-160 tickets/calls per day* in a fast-paced environment. * Typing speed of *65 WPM or higher*. * Skills in *customer service, call center support, data entry, Microsoft Office*. * Strong communication and problem-solving abilities. *Why You'll Love It* * Entry-level opportunity with room to grow. * Supportive team environment. * Competitive pay and benefits. *Apply today and start building your future!* *Job Type & Location*This is a Contract position based out of Bloomfield, CT. *Pay and Benefits*The pay range for this position is $17.00 - $19.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a fully onsite position in Bloomfield,CT. *Application Deadline*This position is anticipated to close on Jan 21, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
    $17-19 hourly 6d ago
  • Billing Clerk

    Collabera 4.5company rating

    Account representative job in Windsor, CT

    Collabera is ranked amongst the top 10 Information Technology (IT) staffing firms in the U.S., with more than $550 million in sales revenue and a global presence that represents approximately 12,000+ professionals across North America (U.S., Canada), Asia Pacific (India, Philippines, Singapore, Malaysia) and the United Kingdom. We support our clients with a strong recruitment model and a sincere commitment to their success, which is why more than 75% of our clients rank us amongst their top three staffing suppliers. Not only are we committed to meeting and exceeding our customer's needs, but also are committed to our employees' satisfaction as well. We believe our employees are the cornerstone of our success and we make every effort to ensure their satisfaction throughout their tenure with Collabera. As a result of these efforts, we have been recognized by Staffing Industry Analysts (SIA) as the “Best Staffing Firm to Work For” for five consecutive years since 2012. Collabera has over 40 offices across the globe with a presence in seven countries and provides staff augmentation, managed services and direct placement services to global 2000 corporations. For consultants and employees, Collabera offers an enriching experience that promotes career growth and lifelong learning. Visit ***************** to learn more about our latest job openings. Awards and Recognitions --Staffing Industry Analysts: Best Staffing Firm to Work For (2016, 2015, 2014, 2013, 2012) --Staffing Industry Analysts: Largest U.S. Staffing Firms (2016, 2015, 2014, 2013) --Staffing Industry Analysts: Largest Minority Owned IT Staffing Firm in the US. Job Description Billing Clerk- WMIJP00066714 Duration: 5+ months Location: 415 DAY HILL RD Windsor Connecticut USA 06095 Pay Rate: $15.00/ hour Job Summary: Compiles data and prepares company invoices and bills. Responsible for approximately 3 to 6 Post Launch National Billing Customers. The position will be responsible for: • Processing service provider invoices in a timely manner to ensure prompt payment and to avoid vendor stop services • Reviewing vendor payables/unbilled revenue and determining root cause analysis and path to resolution • Monitoring client billing tickets, identify the root cause of the ticket and follow through to resolution • Analyzing and reviewing client bills to ensure accurate, complete and on-time billing • Updating Client Standard Operating Procedures (SOPs) with any core specific client requirements • Complying with all applicable Sarbanes Oxley (SOX) requirements • Providing excellent customer service to external and internal customers Additional Information All your information will be kept confidential according to EEO guidelines.
    $77k-102k yearly est. 60d+ ago
  • Billing Specialist

    Casella Waste Systems, Inc. 4.6company rating

    Account representative job in Windham, CT

    The Billing Specialist is responsible for maintaining, updating, and calculating necessary data to prepare billing invoices, communicating with customers to provide information about fees or to obtain payment information and updating accounting information and customer accounts to ensure accurate billing information is sent out in a timely manner. Pay: $20-$22 Hourly #INDSJ Key Responsibilities * Manages communications with customers regarding account status and issues reminders or final notice statements as needed. * Collects and sorts all invoices, credits, bills and order statements to ensure proper organization of records. * Inputs customer payments into the billing system and manages account balances to prevent inconsistencies and discover outstanding debt balances early to ensure timely collections. * Prepares customer account statements and ensures delivery of customer invoicing using electronic, standard or certified mail services. * Updates records to reflect issued invoices, processed payments, account balances and customer contact information to ensure the accuracy of accounting records. * Works with internal accounts receivable department to pursue past due customer accounts bringing them up-to-date and once again generating revenue for the division. * Responds to customer inquiries regarding their accounts, billing statements, and payments with professionalism and attention to detail. * Participates in training and other learning opportunities to expand knowledge of the company, products, sales, and services and performs any other duties needed to help drive our vision, fulfill our mission, and/or abide by our core values. Education, Experience & Qualifications The successful candidate will have a High School Diploma or equivalent, have 1-2 year of business experience with increasing responsibilities and have demonstrated the ability to work as part of a team in a collaborative environment. Although not required, an Associate's degree in Accounting or Business and direct experience with billing, data entry, accounts payable and receivable are preferred. High attention of detail, excellent listening, communication and problem solving skills and an ability to work in a fast paced environment are required. Demonstrated proficiency with Microsoft Office Applications, especially Excel, and a thorough knowledge and understanding of billing transactions and processes are expected. Attributes Organized, team-oriented individual who is attentive to detail and results-oriented, with the ability to see the larger picture while focusing on providing excellent customer service.
    $20-22 hourly Auto-Apply 26d ago
  • Billing Coordinator

    Global Channel Management

    Account representative job in Westminster, MA

    Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job. Qualifications Billing Coordinator needs BS/BA Degree ( Accounting, Business or Finance related concentration preferred) Billing Coordinator requires: 1+year of Finance experience preferably including any or all of the following: A/R, A/P, contracts, Sarbanes Oxley Working knowledge of on-line systems and effective Microsoft Office skills. Billing Coordinator duties: The primary function of this position is to review and validate booking packages Billing parameters will also be reviewed and updated to maximize invoicing and cash flow, and to facilitate compliance with Sarbanes Oxley and audit guidelines. --- Additional Information $25/hr 12 MONTHS
    $25 hourly 1d ago
  • Billing Specialist (Outpatient Clinic)

    First Choice Health Centers 4.2company rating

    Account representative job in East Hartford, CT

    First Choice Health Centers is looking for a Billing Specialist to perform billing and collection activities for assigned providers, patients and insurance accounts. This individual will be responsible for coordinating all aspects of the billing process for multiple lines of service - medical, dental behavioral health, optometry, podiatry and OB/GYN. This position is located in East Hartford, CT. Why First Choice? We are committed to you! We offer great training, great benefits, career growth and employee well-being! * Medical, Dental and Vision Insurance for employees working 30 hours or more * 20 days of Vacation, 8 Paid Holidays, and 2 Floating Holidays per year * Retirement savings program, including a safe harbor 401k with up to a 4% company match after 6 months of employment * Company paid Life insurance * Voluntary Term, Whole Life, Accident and Critical Care Insurance * Complimentary premium Calm Health membership (#1 mental health app) * Recognition programs * Paid Basic Life Support certification with renewal every 2 years. * Primarily a Monday through Friday schedule working 8:00 am to 4:30 pm. There is one late night until 6 pm but you will get out on Friday at 3 pm. * The hourly range for this position is $18.00 - $24.00/hour. Pay is based on several factors including but not limited to work experience certifications, etc. For more than 25 years First Choice Health Centers has been a leading nonprofit human services organization that breaks down barriers to care helping individuals and communities live healthier lives. To learn more about First Choice Health Centers, visit us at firstchc.org. Minimum Knowledge, Skills & Abilities Required: * Knowledge of accounting; math skills * Knowledge of medical and billing terminology * Knowledge of EHR and Electronic Billing * Knowledge of 270/271 and 835/837 Experience and Training: * College level education in Accounting, Finance, Medical Billing or Healthcare can be substituted with work experience. * Graduate of an Accredited Medical Assistant Program * 2 + years of billing/collections experience in a healthcare of insurance environment. Experience with ICD-9/10 and CPT coding is highly desired * Knowledge of healthcare carriers and payer requirements * Familiarity with billing software like eClinicalWorks Standard Job Duties: * Preparing and submitting billing data and medical claims to insurance companies * Ensuring accurate patient information and up-to-date medical records * Maintaining billing software, updating rate changes, and generating financial reports * Resolving billing discrepancies and appealing denied claims * Ability to assess financial summaries and spot discrepancies for accurate billing * Prioritizing tasks to stay organized and meet deadlines * Checking each insurance payment for accuracy and compliance with contract discount * Calling insurance companies regarding any discrepancy in payments if necessary * Identifying and billing secondary or tertiary insurances * Answering patients' billing and insurance inquiries, as well as handling complaints * Reviewing accounts for possible assignment and making recommendations to the Billing Supervisor, also preparing information for the collection agency * Maintaining strictest confidentiality; adhering to all HIPAA guidelines and regulations * Processing claims and following up with insurance companies * Reviewing patient bills for accuracy and completeness and obtaining any missing information * Following up on unpaid claims within the standard billing cycle timeframe * Review, research and respond to correspondence from insurance companies, attorneys and patients * Contact patients as needed to collect appropriate information or to collect patient balances. * Identify, verify and document account adjustments according to established policy and procedures. * Ensure service level and productivity requirements are met as it relates to reimbursement of accounts, resolution of tasks and response to inquiries etc. * Maintain positive working relationships with internal and external customers by providing superior customer service. * Utilize Medical and Billing Terminology. * Adhere to Clean Claims Act and HIPAA policy and procedures. COVID-19 considerations: Employees of First Choice Health Centers must be vaccinated against COVID-19. Certain exemptions may apply. First Choice is a drug-free workplace. Candidates are required to pass a drug test, including testing for marijuana, before beginning employment. First Choice is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
    $18-24 hourly 15d ago
  • Billing Clerk

    Crossfire Group 4.5company rating

    Account representative job in Windsor, CT

    Job DescriptionBilling Representative Pay Rate: $22/hour Schedule: 1st Shift | Start time between 7:00 AM - 8:30 AM Employment Type: Contract About the RoleOur client is seeking a detail-oriented Billing Representative to support billing operations during a period of system transition and increased workload. This role will play a key part in learning existing billing processes, assisting with backlog cleanup, and supporting documentation efforts tied to an upcoming ERP system change.This is a fast-paced, collaborative environment that requires strong critical thinking, accuracy, and cross-departmental communication.Key Responsibilities Learn current billing processes and assist with backlog cleanup prior to ERP system implementation Support documentation creation and process mapping for the new ERP system Review Purchase Orders and Service Orders to ensure accuracy and readiness for posting Review Rental Orders for accuracy and perform cleanup as needed Compile, sort, and verify billing documents including invoices and supporting records Prepare and review invoices, reports, and billing records for accuracy Post billing transactions to ledgers, spreadsheets, or billing systems Monitor revenue-generating activity and assist with billing reconciliation Investigate and resolve billing discrepancies and issues Communicate effectively with internal teams via email and Microsoft Teams Assist employees, vendors, and customers with billing-related questions Support special billing-related projects as assigned Qualifications Previous experience in billing, accounting support, or financial administration preferred Strong attention to detail and accuracy Ability to work in a fast-paced, deadline-driven environment Strong written and verbal communication skills Proficiency with Microsoft Excel, Word, and Outlook Experience with ERP systems strongly preferred Microsoft Navision experience is a plus Ability to collaborate across departments and adapt to changing processes Why This Role Opportunity to gain hands-on experience during an ERP system transition Collaborative team environment with exposure to multiple departments Long-term contract potential with valuable billing and systems experience #ZR#IND1
    $22 hourly 2d ago
  • Service Representative

    Teksystems 4.4company rating

    Account representative job in Worcester, MA

    As a Service Representative in the Commercial Lines team, you will be responsible for managing customer contact and for providing timely, quality service to Agents, commercial policy holders, and vendors primarily by phone and email. This includes handling incoming/outbound phone calls, issuing certificates of insurance, and other policy servicing items. Responsibilities/Essential Functions: * Respond to customer requests from a variety of sources and handle calls & email from policyholders, agents, peers or others. * This team primarily handles indexing several CSC Outlook mailboxes, makes outbound callouts for New Business, Renewal and Customer Satisfaction calls, and completes a large volume of Certificate of Insurance Requests. * Other areas of focus could include, First Party Collections calls/emails, Returned Mail calls/email requests and incoming Voice emails. * Provide timely, quality service to Agents, commercial policy holders, and vendors. * May answers telephone inquiries from Commercial lines policy owners and Agents for certificate requests. * Completes certificate of insurance and ID card requests within service level expectations. * After an acclimation period, Service Representatives are expected to meet a Productivity goal. This goal varies based on focus. * In order to provide coverage for incoming calls and email volumes, scheduling of shifts is very structured. Team members are expected to meet a 94% adherence goal. Adherence is a goal based on following a daily schedule, which includes start and ending shifts on time, scheduled lunches and breaks, etc. * All our calls are recorded for Quality purposes, Call and Certificate Quality is reviewed monthly. *Skills* Customer service, Call center, Customer support *Top Skills Details* Customer service,Call center,Customer support *Experience Level* Entry Level *Job Type & Location*This is a Contract to Hire position based out of Worcester, MA. *Pay and Benefits*The pay range for this position is $15.00 - $15.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a hybrid position in Worcester,MA. *Application Deadline*This position is anticipated to close on Jan 23, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
    $15-15 hourly 6d ago

Learn more about account representative jobs

How much does an account representative earn in Belchertown, MA?

The average account representative in Belchertown, MA earns between $30,000 and $75,000 annually. This compares to the national average account representative range of $26,000 to $51,000.

Average account representative salary in Belchertown, MA

$48,000
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