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Account representative jobs in Cape Coral, FL - 367 jobs

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  • Account Service Rep

    The Hertz Corporation 4.3company rating

    Account representative job in Estero, FL

    Account Service Representative - Corporate Contracts: The primary focus of the Account Service Representative is to provide contract support to Account Managers and Sales Leadership. This position will report to the Manager, Sales Support. Expected salary is $50,000 What You'll Do: Manage contracting process from pricing request form (PRF) through contract execution, including generating contract proposals, drafts, amending existing agreements, redlining process, approvals, and final agreements checking for accuracy and completeness. Ensuring all contracts, exhibits, and amendments templates are up to date and accurate. Track contract status, approvals, and signatures to ensure timely execution Work with Legal department to discuss and work through contract language. Data input and management: Accurately enter, update, and maintain data in the Compliance tool. Support training for Account Management and is the subject matter expert for Salesforce contract process to ensure approvals are set up and are accurately reflected. Drive optimization and process improvement while applying best practice methodologies. Aid in conflict resolution. Additional duties and projects as assigned. What We're Looking For: Bachelor's Degree. Knowledge of contracting policies, legal requirements, and best practices. Excellent communication (written and verbal) and interpersonal skills. A well-organized individual, able to adapt and adjust to different daily tasks, detail oriented, and ability to prioritize multiple projects. The ability to learn new programs, software and reports quickly, must have a working knowledge with Microsoft Office, specifically with Word, Excel & Outlook. The ability to collaborate with others as well as work independently. The ability to adapt quickly to changes in business climate. Excellent problem-solving skills, research/investigate to find resolution. What You'll Get: Up to 40% off the base rate of any standard Hertz Rental Paid Time Off Medical, Dental & Vision plan options Retirement programs, including 401(k) employer matching Paid Parental Leave & Adoption Assistance Employee Assistance Program for employees & family Educational Reimbursement & Discounts Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness Perks & Discounts -Theme Park Tickets, Gym Discounts & more
    $50k yearly Auto-Apply 59d ago
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  • Tier 1 - Customer Experience Representative

    Edist

    Account representative job in Bonita Springs, FL

    Starting Salary: $46,550 Schedule: Monday to Friday, 8:30 a.m.- 5:30 p.m. (EST) eDist is a profitable, self-funded, and well-established AI Speech Automation technology company offering stable, non-seasonal roles and rapid advancement. Overview of Responsibilities: Respond to inbound customer inquiries. Provide navigation and usage support for Dictation.Cloud. Perform initial troubleshooting using SOPs. Document interactions accurately in HubSpot. Maintain service levels and quality standards. Participate in paid on-call rotation. Core Competencies: Customer Focus Technical Aptitude Communication Problem Solving Attention to Detail Time Management Adaptability Teamwork Qualifications: Drive to learn about technology and grow your knowledge. Strong communication and customer-service skills. Ability to troubleshoot basic technical issues. Familiarity with Windows and Microsoft Office. Ability to work full-time in office. Ability to assess Clients' support needs as they arise and provide solutions or direct to the proper channels. Comfortable communicating verbally with Clients to explain company and product values to ensure satisfaction. Ability to utilize, and supplement self-service resources (internal guides, manuals, SOPs, etc.). Ability to thrive on change and a sense of urgency to get things done. High energy with the ability to multitask and prioritize efficiently. Desire to learn our solutions, help others, and rapidly advance. Have excellent time management skills and can make decisions quickly. Maintain composure and Client focus while resolving issues. Superb ability to focus on detail as well as the overall view. Optional Qualifications: English/Spanish bilingual (preferred). Bachelor's Degree in computer science or similar industry experience. Comp TIA or equivalent experience Experience in HubSpot Healthcare IT experience is desirable Knowledge of Dragon Voice Recognition Software. Knowledge of Philips Dictation software and hardware products. Knowledge of Dictation & Transcription Hardware or Software. Any IT certifications in Networking, Citrix, VM Ware, Microsoft, or mac OS. Sales or hospitality experience. Work in Medical EHR or similar experience in vertical-specific software platforms. JOB CODE: 1000144
    $46.6k yearly 60d+ ago
  • Medical Billing & Collections Specialist II

    Millennium Home Care

    Account representative job in Fort Myers, FL

    Position is on our Customer Service Team. Responsible to provide support to patients, providers and customers internally and externally on billing related inquiries. The employee works insurance claims and patient accounts using department guidelines and MPG electronic systems. The position requires a thorough knowledge of insurance carrier billing and reimbursement, CPT, modifiers and fee schedule differences. Also requires understanding of how to decipher explanation of benefits and explain the impact to the customer. Position requires the ability to conduct telephone and face to face meetings with patients regarding account resolution and payment collection as well as via portal messaging. Assist customers with hardship applications, payment plans and eligibility for services. Expert verbal communication, interpersonal skills and professional appearance required for dealing with customers. How will you make an impact & Requirements Essential Duties and Responsibilities include the following. Other duties may be assigned. Demonstrates excellent interpersonal skills with patients, coworkers and insurance carriers. Ensures the protection of patient information from unauthorized inquiries and is well-versed with all HIPPA Guidelines. Processes and posts payments to accounts same day. Resolves patient complaints within a minimal timeframe, same day whenever possible. Meets timelines for reprocessing claims after updating the account with new information as provided by patients or physicians within the guidelines and timeframes permitted by the insurance carrier. Maintains advanced knowledge of cpt and modifiers. Maintains knowledge of Claim adjudication carrier rules. Meets or Exceeds monthly performance goals, expectations and reviews. Communicates call trends to managements when needed for possible escalation.
    $28k-36k yearly est. Auto-Apply 25d ago
  • Customer Service & Billing Representative

    Optivate

    Account representative job in Bonita Springs, FL

    Optivate is a leading provider of healthcare technology software solutions purpose-built for ophthalmologists and eye care specialists. The company's solutions, which include EMR, practice management, patient engagement, image management, and RCM and billing services are designed to streamline clinical documentation workflows and improve daily practice efficiencies for eye care professionals. Position Summary: We are seeking a long-term, tech saavy, and organized Customer Service & Billing Representative to join our team. The Customer Service & Billing Representative is on the front lines handling phone calls, scheduling, billing, and seeing clients through their software implementations and full customer life cycle. Customer Service & Billing Representatives consistently deliver professional and engaging interactions with clients, their staff, and company partners while working to uphold the ideals and standards of Optivate. Job Duties: Provide customer support and troubleshooting via phone and email, maintaining thorough documentation of every customer interaction in the CRM system Maintain up to date payment authorizations and billing info for subscription-based products purchased by customers Serve as the first point of contact for customers as they begin their EMR setup, guiding them through onboarding and providing support throughout the full customer lifecycle Appropriately escalate customer issues to respective teams including technical support, training, and development teams while maintaining ownership of resolution follow-up Manage and oversee the initial customer setup process, ensuring proper legal compliance, systems configuration, and HIPAA compliance requirements are met Process account modifications including user additions/removals, license adjustments, and subscription changes Qualifications: High School Diploma or equivalent Two (2) to five (5) years of experience in technical support, customer service, billing, or software implementation roles Ability to work from our Bonita Springs, FL office on Tuesdays and Thursdays Outstanding communication skills, both oral and written, with ability to explain technical concepts clearly to diverse audiences Attention to detail and comfort with numbers, bookkeeping and subscription billing programs Proficiency in remote troubleshooting and guiding clients through complex resolution steps Experience with ticketing systems and customer relationship management Nice to Have: Experience with EMR/EHR systems, particularly in healthcare technology implementations Background working in Ophthalmology, Optometry, or Ambulatory Surgery Center environments Experience with optical software systems and patient engagement platforms Knowledge of healthcare workflows and industry-specific requirements Experience with QuickBooks, subscription management software such as Recurly What We Offer: Competitive salary Hybrid work model with flexibility and work-life balance Comprehensive benefits including medical, dental, vision, and 401(k) Generous paid time off and holiday schedule Opportunity to grow within a mission-driven and innovative healthcare tech company
    $23k-30k yearly est. 11d ago
  • Experienced Medical Collector

    DNA Comprehensive Therapy Services

    Account representative job in Fort Myers, FL

    The Medical Collector communicates with insurance companies and governmental entities to ensure maximum payment in a timely manner. Review and handle all correspondence from insurance companies and patients. ESSENTIAL DUTIES AND RESPONSIBILITIES: Works the insurance aging report Calls the individual insurance companies whose balances are past due and follow through with any research, re-filing, etc. that needs to be done to obtain maximum payment. Communicates with insurance companies by telephone to determine reason for delay in payment. Answer patient questions regarding their balance. Filing appeals with insurance companies Posting appropriate non-payment from insurance companies Document all communications with patients and insurance companies Sorts, scans and file correspondence JOB DESCRIPTION CLAUSE Describes the general nature and work being performed and are not to be construed as an exhaustive list of responsibilities, duties and skills required of employees. This is subject to change at the discretion of the employer. Requirements MINIMUM QUALIFICATION REQUIREMENTS: High School diploma or equivalent Must be able to fluently speak, write and understand English Self-starter with good organizational skills Must possess excellent written and verbal communications skills No less than 2 years of experience working in collections/billing in the healthcare field General knowledge of procedure and diagnosis coding. Experience with Microsoft office, Excel, Word. Experience with Intergy medical billing system CONFIDENTIAL AND SENSITIVE INFORMATION: Must properly control and release of proprietary and confidential information This office is located in Fort Myers, FL and requires work to be done in office
    $31k-39k yearly est. 60d+ ago
  • Account Representative - State Farm Agent Team Member

    Joel Hinman-State Farm Agent

    Account representative job in Fort Myers, FL

    Job DescriptionBenefits: Hiring bonus 401(k) Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Profit sharing Training & development ROLE DESCRIPTION: As Account Representative - State Farm Agent Team Member for Joel Hinman - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: Provide information about insurance products and services. Assist customers with policy applications and renewals. Handle customer inquiries and provide timely responses. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Experience in customer service or sales preferred.
    $28k-44k yearly est. 24d ago
  • Patient Intake Supervisor

    Radiology Regional 3.7company rating

    Account representative job in Fort Myers, FL

    Full-time Description Now Hiring - Patient Intake Supervisor Radiology Regional is one of the largest physician-driven diagnostic imaging providers, with 13 imaging centers, in Southwest Florida. We are seeking a dynamic person with a passion to care for others in the communities we serve. For over 50 years we have earned trust and confidence because of their patient care experience. Job Summary: The Patient Intake Supervisor will collaborate with department managers on a regular basis and proactively identify future hiring needs. Assess the skills, experience, and qualifications of potential job applicants and invite suitable candidates to become part of Radiology Regional Center. Assign, direct, and coordinate the activities of a group of employee's schedules, orient and train, assure observance of policies, procedures, and work standards etc. Check work for proper completion, takes corrective action as needed. Perform counseling and corrective actions as needed. Perform employee performance evaluations, recommend promotion, discipline, and other administrative actions. Conduct interviews with applicants for Patient Intake Coordinator role to ensure applicant meets criteria for position. Oversee on-boarding of new PICs with routine follow-up and consistent communication with staff members and direct supervisor. Travel to all RRC locations to facilitate company objectives. Confer with and provide input to the center manager and senior manager regarding employee job performance, morale, staffing methods, procedures, and related personnel matters. Responsible for handling all problems within or related to the front desk, office operations and interdepartmental related issues. Understand and implement company/industry policies and procedures. Represent the organization to the community in a positive manner. Encourage and support employees to promote high level of morale and productivity. Act as a liaison between organization, patients, and referring community to ensure open communication via staff and management during meetings, problem-solving sessions, and task forces. Responsible for all safety related issues in assigned areas of supervision and interpreting rules, regulations, and HIPAA compliance requirements to those personnel assigned. Receive and follow directives and instructions from senior manager and the technical director to properly perform position functions and responsibilities. Answer the telephone, document, relay, and deliver messages, or resolves requests, as appropriate. Schedule patients' exams according to physician's orders and patient requests, as required. Track, supervise, and assist Patient Intake Coordinator's effort to verify patient benefits and collect appropriate time of service funds according to individual patient benefits. Track, supervise, and assist Patient Intake Coordinator's to coordinate same day add-on screening mammography service and additional exams per patient or physician request. Coordinate with the center manager to ensure that performance standards and objectives are achieved. Coordinate with the center manager to address staff coverage during scheduled and unscheduled absences. Maintain an in-depth knowledge of basic operations and aspects of the RIS and all other operating systems related to PIC check-in to troubleshoot problems effectively. Maintain PHI special restrictions policy and database. Provide reports as necessary and requested by patients and referring physicians. Maintain adequate office inventory and review orders placed, with consideration of the financial impact. Greet patients and act as medical reception to ensure patient services are completed. Provide follow-up information to patients and visitors, provide preparation instructions to patients. Collect insurance information and payments for procedures. Determine billing statements and provide receipts. Review insurance and billing information with patients. Balance daily receipts of cash, check, credit card payments and cash boxes. Contribute to and maintain good working rapport with all patients, personnel, radiologists, and physicians to assure that the organization's objectives can effectively meet the needs of all patients and physicians. Assure that the patient's right to fair and equitable treatment, self-determination, individuality, privacy, and civil rights are maintained. Maintain confidentiality of all PHI. Follow established policies, procedures, legal regulations including safety and precautionary requirements. Attend, participate and conduct in-service education classes, seminars, and training programs as necessary. Responsible for presiding over periodic office staff meetings as necessary. In addition to a collaborative work environment, we offer a generous compensation package: Competitive medical, dental and vision benefits plans Life and long-term disability insurance Three weeks paid time off 401k with a generous company contribution Six paid holidays Imaging services for employees and immediate household And much more! Requirements Required-High School Diploma or GED Experience Required- 2-5 years' medical reception/guest services. Radiology Regional is an Equal Opportunity Employer.
    $39k-54k yearly est. 7d ago
  • AT&T Entry Level Customer Service Positions- $400 to $600 Weekly +

    Nuview Union School District 3.9company rating

    Account representative job in Fort Myers, FL

    NuView Connections is a premier marketing firm that specializes in in-store direct marketing campaigns for leaders in the consumer entertainment industry. Our mission is to build connections between our clients and their potential customer base by creating a standard of excellence and providing top notch service while, fostering our teams' growth through a rewarding and progressive environment. The growth of our team members is our highest priority. We are passionate about delivering quality and results. NuView Connections values teamwork within our agency and strives for good partnerships across all platforms. Job Description HIRING REPRESENTATIVES TO GET STARTED BEFORE 2016 ENDS LOOKING TO HAVE NEW STAFF START IMMEDIATELY! We are hiring entry level representatives, to be trained in customer service / public relations / sales / marketing and advertising, that are looking to get started immediately. We provide PAID one-on-one training, as well as FT / PT positions that are ready to be filled. **YOU WILL BE REPRESENTING SOME OF THE MAJOR BRANDS IN THE UNITED STATES JOB REQUIREMENTS • Ability to work cooperatively as part of a team and independently • Interact with customers to provide top notch service. • Excellent Communication Skills • Access to reliable transportation • Upbeat, energetic, positive personality!!! APPLY TODAY TO SECURE A ONE-ON-ONE INTERVIEW ►► SEND US YOUR RESUME OR APPLICATION •WRITE US ABOUT YOUR WORK EXPERIENCE IF YOU DON'T HAVE A RESUME •MAKE SURE YOUR PHONE NUMBER IS INCLUDED! ►► OR CALL Mon - Fri 8:30am to 6:00pm & SPEAK WITH OUR HR STAFF TO BOOK YOUR INTERVIEW CALL ************ A.M. and P.M. schedules available Full Time or Part Time We work with your class schedule!! APPLY RIGHT NOW! Additional Information All your information will be kept confidential according to EEO guidelines.
    $25k-29k yearly est. 3d ago
  • Account Representative - State Farm Agent Team Member

    Rich Mathews-State Farm Agent

    Account representative job in Estero, FL

    Job DescriptionBenefits: License Reimbursement Simple IRA Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As Account Representative - State Farm Agent Team Member for Rich Mathews - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: Provide information about insurance products and services. Assist customers with policy applications and renewals. Handle customer inquiries and provide timely responses. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Experience in customer service or sales preferred.
    $28k-44k yearly est. 24d ago
  • Billing Specialist

    Physicians Primary Care of Southwest Florida

    Account representative job in Fort Myers, FL

    Physicians' Primary Care of Southwest Florida is a premier physician owned and managed primary care practice with locations in Cape Coral, Estero, Fort Myers, and Lehigh Acres. We are currently seeking a Billing Specialist to join our Central Billing team in Fort Myers. Sample of Duties: * Provide excellent customer service (friendly, courteous and helpful) to both our internal and external customers. * Trains and supports front desk at the main lab on verifying patient insurance benefits and obtaining authorizations if applicable. Monitors for compliance. * Answers patient billing questions and concerns, either by phone or through written correspondence. Acts as liaison between patient and reference labs when needed. Corrects PPC billing errors when authorized. * Reviews accounts of scheduled patients at the main lab to ascertain outstanding balances. Determines amount that patient will pay at time of visit and notifies patient prior to appointment as needed. Notifies front desk of expected patient payments. * Establishes payment plan agreements with patients. (refer to Payment Plan Agreement policy) * Monitors coding and billing for any errors or inconsistencies and makes corrections when authorized. * Communicates with Provider's Medical Assistants on obtaining proper diagnosis at ordering. Provides support and education as needed. * Work payments, Adjustment and refund reports not posted at CPT level daily. * Monitors, updates and maintains the reference lab portals (LabCorp and Quest). Notifies manager if incorrect coding patterns emerge. * Stays up to date on payer's rules, regulations and guidelines. * Maintains strict confidentiality Position Requirements: * Two years of experience in revenue cycle in a health care organization * Must have knowledge of CPT, ICD and proper use of modifiers. * Skill in defining problems, collecting data, interpreting billing information * Ability to handle all interactions in a professional, friendly and compassionate manner * Skill in computer applications * Ability to perform mathematical computations and compute ratios and percentages Benefits Offered: * Over 29 years growing with and supporting our communities * Award-winning physicians * Ability to grow within the organization * Health, dental, vision, disability and life insurances * 401(k) with company match and financial advising services * Paid Time Off (PTO) * Paid holidays * Employee Assistance Program (EAP) * Employee Resource Assistance Program (ERAP) * Employee appreciation events and gifts Want to learn more about Physicians' Primary Care of Southwest Florida? Visit our newly designed site at *************** and apply today! Physicians Primary Care of SWFL participates in E-Verify. Go to https://***************/wp-content/uploads/2023/06/E-Verify_Participation_Poster_Eng_Es-06.22.23.pdf for more information.
    $27k-37k yearly est. 33d ago
  • Accepting Resumes for Future Openings: Experienced Dealership Billing Clerk

    Coconut Point Ford

    Account representative job in Fort Myers, FL

    Dealership Billing Clerk - Immediate Opening… Large auto group In Ft. Myers seeking Billing Clerk with dealership experience preferred for full time position with benefits. Need reliable individual for fast-paced environment with good organizational skills and be able to multi task. We pay a competitive wage commensurate with experience. Reynolds & Reynolds experience preferred.
    $27k-37k yearly est. Auto-Apply 60d+ ago
  • Account Representative - State Farm Agent Team Member

    Bethany Bell-State Farm Agent

    Account representative job in Venice, FL

    Job DescriptionBenefits: Bonus based on performance Competitive salary Health insurance Opportunity for advancement Paid time off Training & development ABOUT OUR AGENCY: I opened my agency on January 1, 2025, and were a growing team of three who believe work should feel welcoming, motivating, and rewarding. Our office is intentionally laid back, but goal-focused - everyone knows what theyre working toward and takes pride in their individual contributions. My goal is to create a space that truly feels like home, where you dont dread coming to work and instead feel supported and motivated each day. We keep things fun and team-centered with a stocked snack cabinet and meaningful incentives. When we hit our annual goals, the entire team earns a trip and the destination is chosen together, whether thats Mexico, a cruise, or Disney. I also believe strongly in giving back; when the team is confidently handling sales, I enjoy getting out into the community to volunteer and support local efforts. If youre looking for a relaxed but driven environment where goals are clear, teamwork is valued, and effort is celebrated, this could be a great place to grow and enjoy the work you do. ROLE DESCRIPTION: As Account Representative - State Farm Agent Team Member for Bethany Bell - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: Provide information about insurance products and services. Assist customers with policy applications and renewals. Handle customer inquiries and provide timely responses. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Experience in customer service or sales preferred.
    $28k-44k yearly est. 22d ago
  • Account Representative - State Farm Agent Team Member

    Craig Holloway-State Farm Agent

    Account representative job in Venice, FL

    Job DescriptionBenefits: Salary Plus Commission License Reimbursement 401(k) Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As Account Representative - State Farm Agent Team Member for Craig Holloway - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: Provide information about insurance products and services. Assist customers with policy applications and renewals. Handle customer inquiries and provide timely responses. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Experience in customer service or sales preferred.
    $28k-44k yearly est. 3d ago
  • New Construction Sales Representative

    Garage Door Partners 3.6company rating

    Account representative job in Naples, FL

    This is an excellent opportunity to join a team of committed professionals in the home services industry. In this role, you will have the ability to impact our company goals by working on a dynamic team determined to deliver the best quality new door experience. We are committed to delivering stellar service to our customers. Our company is driven by excellence in performance, clear communication, investing in our team, and growing our brand. The right fit for us is someone who thrives on making their sales quotas through passionately listening to the needs of our customers and matching their needs with our service. We believe revenue success reflects doing the right thing. We are committed to providing the best new door buying experience and the right person will be equally committed to executing on the vision. Responsibilities Proven record of accomplishment in sales with the ability to Identify and target potential customers in residential and commercial markets. Conduct market research to understand customer needs and preferences. Actively seek out and pursue new business opportunities through various channels, including cold calling, networking, and referrals. Attend trade shows, industry events, and conferences to showcase the company's products and services. Build and maintain strong relationships with existing and potential customers. Conduct in-depth consultations with customers to understand their requirements and provide appropriate solutions. Provide exceptional customer service throughout the sales process, addressing any customer concerns or inquiries promptly and effectively. Stay up to date with industry trends, product developments, and competitor activities. Requirements Highly organized with exceptional follow-through abilities. Strong verbal and written communications. Good presentation and public speaking skills. Familiar with local codes and can speak to company product lines. Outgoing personality that blends well with a fast-paced, goal-driven environment. Highly motivated, flexible, and a great attitude on life. Full-Time: · Base Pay: $50,000 · Incentive Plan goal: $50,000 with OTE $100,000 Benefits: · Health insurance · Dental insurance · Vision insurance · 401(k) with company match · Life insurance - Paid PTO
    $50k yearly 60d+ ago
  • Accounts Receivable Specialist

    Beasley Media Group 4.5company rating

    Account representative job in Naples, FL

    Job DescriptionAccounts Receivable Specialist Beasley Media Group Overview of Role The Accounts Receivable Specialist reports to the AR Manager and provides excellent customer service to internal and external customers through phone, email, and written correspondence. This position is responsible for soft collections from direct advertisers and agencies, supporting Beasley's customer-focused collection approach. Key Responsibilities Customer Service & Communication Deliver professional and effective customer service through phone, email, and written correspondence Answer AR department phone line as needed Process internal and external correspondence and mail with accuracy Support department initiatives that positively impact the revenue cycle Collections Management Contact assigned client accounts via phone and email for collections following AR Manager's direction Utilize AR Manager-approved signature templates based on account aging Research contact information through available resources; conduct web-based skip tracing when necessary Coordinate with Account Executives and Sales Managers when client information is unavailable Work all accounts 30+ days past due on assigned worksheet Document all account activity with detailed notes and color-coded action tracking in Tesorio Escalate accounts to AR Manager when appropriate (90+ days for direct advertisers, 120+ days for agencies) Payment Processing Process credit card payments by phone using approved credit card forms and forward to *********** Team Support Provide backup support to other AR team members Participate in cross-training as provided Powered by JazzHR cY1LG9dlpS
    $45k-51k yearly est. Easy Apply 13d ago
  • Collier County Tax Collector - Customer Service Rep

    Collier County Tax Collector

    Account representative job in Naples, FL

    Job Title: Customer Service Representative - Dual Service Supervisor Responsibilities: None General Summary: The Customer Service Representative shall determine the customer's needs and function as an advocate to complete the transaction in a courteous, accurate and timely manner. With an emphasis on customer service, the support clerk is responsible for processing vehicle titles and registrations, issuances and renewals of driver license, issuance of fishing licensure or birth certificate, collection of property tax or tourist tax. The support staff member will ensure that all transactions processed comply with all regulations set forth by the Department of Highway Safety, Florida Fish and Wildlife Conservation Commission, Florida Department of Agriculture and Consumer Services, U.S. Citizenship and Immigration Services, Department of Transportation, Department of Revenue as well as the Collier County Health Department. Essential Job Functions: Ability to navigate State of Florida specific software programs such as FDLIS/FRVIS/CWIS/ ORION or IMS software used to process transactions for driver license, birth certificates, motor vehicles or concealed weapons and obtaining signatures, photographs or scanning documents. Must Accurately collect payment for all services provided which may include, but are not limited to, motor vehicle transactions, driver license transactions, property taxes, Concealed weapons, hunting and fishing license and Birth Certificates. Ability to use cashiering application used to collect fees and allocate funds properly for all transactions processed. May apply for refunds and collect for non-sufficient funds checks. May be required to administer a vision test. If testing, must be knowledgeable of requirements for driving. Review eligibility and verify medical documents pertaining to medical issues concerning vision and loss of. Determine by visual assessment (May need to observe) a customer's signs of physical or mental impairments which would affect the ability to safely operate a motor vehicle with the ability to determine the nature and severity of observed impairment. May be required to administer a vision test. If testing, must be knowledgeable of requirements for driving. Ability to document, process, track and follow up transactions by mail, when required. Must be knowledgeable and remain current on relevant procedure manuals specific to job duties. Must understand governmental regulations and instructions pertaining to duties. Must be able to clearly communicate Florida law and statutes to customers providing instruction to customers in a written and/or verbal format. Assist the public with completion of application, when authorized by law, for all services provided. The support staff member assists in the completion and perfection of supporting documents and issuance of receipt when applicable. The services provided may include, but are not limited to, transactions for Motor Vehicle, Driver License transaction s, property tax, and birth certificate. Attends to the needs and/or requests of the public in a courteous, pleasant, and timely fashion both in person, via e-mail, written correspondence and on the phone. Enters data into database with high level of accuracy with high emphasis on spelling. Must be knowledgeable of legal documents, Florida statutes, policies and procedures for issuance of a Florida driver license, CDL or I.D card. Adhere to the obligations of reciprocity for out of state and out of country identification requirements and driver licenses. Must have a working knowledge of all partner agencies that associate themselves with driver license or Motor Vehicle (i.e., voter registration, donate life, veteran's affairs) Department of Revenue, Motor Voter, D.A.V.I.D, Clerk of Courts, Verification of Lawful Status, Bureau Administration of Review, US Customs & Border Protection, NLET, DVU, DELAP, Keesing, TLSAE, AAMVA May be required to process parking permits initial applications and renewals including collection of fees. May be responsible for accurately balancing and depositing cash drawer daily using TAXSYS program. May be required to issue hunting and fishing licenses using regulations set forth by the Florida Fish and Wildlife Conservation Commission. (May be required to) Must have working knowledge of on-line driver's transcript records and able to educate customers as to process of clearing record. Coincides with the Clerk of Courts to carefully review clearances and remove sanctions. Must be knowledgeable of all laws pertaining to the road (i.e., road signs, road rules) in order provide an accurate and safe behind the wheel driving test. Ability to identify security features and fraudulent documents on behalf of all applicable state and local, State, National and International agencies and how to report fraud and to whom. On-Site work is an essential function. Regular and consistent attendance is required. Departmental Accountabilities: Provides customers and coworkers with competent, courteous and accurate customer service. Demonstrates good working knowledge of the published procedures and regulations governing the Tax Collector's Office. Prepare reports, schedules and correspondence within established guidelines. Maintains confidentiality of sensitive and restricted information that is reviewed. Able to deal with problems involving several concrete variables in standardized situations. Employees are expected to be ready to help the first customer at the time that the office opens. Maintain adequate supplies at their station. Maintain a clean, neat and orderly work area. Education and Experience: Requires high school diploma or GED Must be a minimum of 18 years of age, unless required to administer the road test for Driver License. Previous work history handling money and working with the public preferred. Basic computer knowledge required as well as printer, facsimile, photocopier, calculator and other standard business machines required. Essential Physical Skills: • Ability to see and hear with or without correction • Ability to communicate both orally and in writing in the English language. • Must be able to use hands to manipulate objects, tools or controls • Must be able to maneuver without assistance in an office environment, stand, walk, sit, and reach with hands and arm • Must be able to occasionally lift and/or move up to 25 pounds • Ability to work in a constant state of alertness and in a safe manner
    $22k-28k yearly est. Auto-Apply 60d+ ago
  • Medical Billing Specialist

    Skin Wellness Physicians

    Account representative job in Naples, FL

    Job DescriptionBenefits: 401(k) matching Bonus based on performance Company parties Dental insurance Employee discounts Health insurance Opportunity for advancement Paid time off Parental leave Training & development Vision insurance The Medical Billing Specialist is responsible for the billing and collection of office visits, procedures, nurse procedures, and all other billing events as a result of practice activities. Additional responsibilities include keeping up to date with coding and billing regulations as well as maintaining an understanding and compliance with all Skin Wellness Physicians policies and procedures. Essential Duties and Responsibilities As assigned, but not limited to the following: Develops and implements, with the Practice Administrator, procedures for all aspects of the billing process including charge entry, day end balancing, claims submission and edit, insurance follow up, patient balance follow up, denials, transfers to patient balance, cash collection, collection accounts, adjustments and write-offs. Audits daily charges and payments for all practice locations and initiates corrective actions where required. Assists with coding and billing error resolution for all practice locations. Submit claims electronically and by paper as requested. Monitors patient balances/coordinates practice action with billing staff and front desk personnel. Monitors practice schedules for self-pay visits and insurance entry discrepancies and initiate corrective actions where required. Coordinates collection efforts with outside payers to optimize collection efficiency. Maximizes payments in accordance with the policies of the practice. Reviews all patient and third-party payer refund requests for accuracy. If appropriate, remits refund payments as applicable. Review and work insurance aging reports. Call for payment and review for in house collections when necessary. Assists with submitting necessary documentation to collection agency and ensures proper collections notifications are sent to applicable patients in a timely manner. Knowledge and understanding of Explanation of Benefits (EOB) from insurance carriers Ensures compliance with insurance contract terms. Set up patient statement billing and respond with any questions or requests. Maintains current knowledge of payer requirements, Medicare regulations, CPT coding and ICD codes and performs regular payment analysis to evaluate charges and coding. Educates front desk personnel regarding insurance and coding questions. Respond to interoffice messages and take necessary actions where required. Follow up via phone, email or patient web portals to obtain payment and or denial reasons Ensures compliance with all HIPAA requirements and other relevant medical office regulations. Posts payments from assigned insurance companies, patient payments, and lockbox Identifies errors in payments, corrects errors and resubmits for corrected payment. Researches, corrects and resubmits denials. Appeals denials when necessary. Sends information, upon request, to appropriate insurance company and/or patient. Answers phone calls from patients and staff with questions regarding billing/accounts. Assist with insurance verification and prior authorizations when needed Review daily batch for all practice locations and initiates corrective actions where required Reconcile daily deposit slips with bank as requested Perform daily deposits as requested Retrieve and post ACH payments from clearing house Utilizes EMR and other relevant software where required Allocate payments as necessary Attends staff meetings where required Performs related work as required.
    $27k-37k yearly est. 11d ago
  • AR Specialist

    Reliability Won & Affiliated Companies

    Account representative job in Fort Myers, FL

    Job DescriptionDescription: Summary The AR Specialist will manage the full invoicing cycle for training partner accounts, ensuring accurate billing, timely responses to customer inquiries, and maintenance of customer accounts. This role requires excellent attention to detail, comfort working with complex billing structures, and the ability to collaborate across Finance, Operations, and Business Development teams. Key Responsibilities Prepare, review, and issue accurate invoices to training partners based on contractual terms. Reconcile partner accounts regularly to verify correctness of charges, credits, and adjustments. Monitor outstanding receivables, follow up on past-due balances, and maintain clear documentation of collection activities. Collaborate with Business Development and Operations teams to resolve invoice discrepancies or data issues. Maintain up-to-date training partner billing records and support month-end closing activities, including revenue forecasting and system reconciliations. Identify process gaps and recommend improvements to enhance accuracy and efficiency. Respond to training partner inquiries promptly and professionally, supporting a positive partner experience. Assist with audits, compliance requirements, and ad-hoc financial projects. Requirements: Qualifications 2-4 years of Accounts Receivable, Billing, or related finance experience. Strong understanding of invoicing workflows, revenue-related documentation, and general accounting principles. Proficiency in Excel and experience with ERP or billing systems (e.g., NetSuite, SAP, Oracle). Excellent attention to detail and ability to work with high-volume or complex data inputs. Strong communication skills and comfort interacting with internal teams and external partners. Ability to prioritize effectively and meet deadlines in a fast-paced environment. Preferred Skills Experience with data reconciliation or usage-based billing. Process-improvement mindset and comfort suggesting operational changes.
    $31k-41k yearly est. 6d ago
  • Billing Clerk

    Doherty Automotive

    Account representative job in Venice, FL

    We are a leading automotive dealership committed to providing an exceptional car-buying and service experience. We provide a positive, professional work environment, aggressive pay plans with career advancement opportunities, and the best training in the industry. Job Summary The Billing Clerk is responsible for accurately processing vehicle sales transactions and ensuring all required documentation is complete and compliant with company policies. This position plays a critical role in the accounting department by supporting daily operations and ensuring timely and accurate billing for new and used vehicle sales. Responsibilities: Accurately process and post all new and used vehicle sales, ensuring detailed breakdowns of each deal. Review all deal information for accuracy, completeness, and adherence to company policies. Reconcile accounting schedules and verify the accuracy of deal postings. Record and apply customer payments, ensuring correct allocation to corresponding accounts. Prepare and issue payoff checks for trade-in vehicles, coordinating with financial institutions as needed. Provide general office and administrative support as needed. Comply with all company policies, procedures, and safety standards. Other duties as assigned. Qualifications: Minimum of 1 year of automotive dealership accounting or billing experience preferred. Previous experience in a fast-paced office environment is a plus. Proficient in computer applications and basic math. Excellent communication and problem-solving skills. A positive, team-oriented attitude with a willingness to learn and grow. We offer best in class industry benefits: Competitive pay Medical, Dental and Vision Plans Paid Holidays & PTO Short and Long-Term Disability Paid Life Insurance 401(k) Retirement Plan Vehicle Purchase Discounts Employee Discounts on Parts and Service Repairs Aggressive Employee Referral Program with Bonus Opportunities You must be at least 18 years of age to apply. We are an equal opportunity employer and a drug-free workplace.
    $27k-37k yearly est. Auto-Apply 60d+ ago
  • Account Service Rep Sr

    The Hertz Corporation 4.3company rating

    Account representative job in Estero, FL

    Job Purpose: The primary focus of the Senior Account Service Representative is to provide sales support to Account Managers and Sales Leadership Business Impact: This role has an impact on our financial performance, service and customer loyalty. Job Contributions - What Will You Do: Corporate Customer Service Serve as point of contact for account/customer service issues Coordinate the handling of all VIP reservations for accounts Build relationships with account contacts and provide excellent customer service Work intra-organizationally with multiple contacts/departments to streamline processes Liaise with Hertz Claim Management (HCM) to include claim issue investigation and resolution Assist with the implementation and process of Charge Card applications (GCC/HCC) Assist with work in other Sales Operations departments as needed. Contract Processing Manage the full range of corporate sales opportunity activities, from opportunity through contract signature and upload. Act as key point of contact for Sales team on assigned corporate contracts and ensure 100% accuracy. Communicate clearly and concisely (both verbally and in writing) so that others may understand what is required at all levels within the organization. Customer Reporting Create, schedule, and execute standard Customer Reporting - monthly/quarterly/annually Design new customized ad hoc and scheduled reports through Cognos Query Ensuring all reports are completed and delivered by expected due date, must manage the calendar of assigned reports to meet 100% compliance Effectively monitor the Sales Reporting queue for new reports - actioning all requests within requested timeframe for completion and ‘closing' request Generate reports and input data into Quarterly Business Reviews Experience and Qualifications: Minimum 2 years in role as Account Service Representative Bachelor degree required Ability to adapt quickly to changes in business climate Excellent problem solving skills; research/investigate to find resolution Computer Skills (MS Word, Excel, PowerPoint and Outlook) Advanced Excel skills to include pivot tables Advanced PowerPoint skills to include creating and revising presentations Strong written and verbal communication skills Communicate effectively with outside clientele and within the Hertz Organization Ability to learn new programs, software and reports quickly Detail oriented, highly organized and ability to prioritize multiple projects Capable of working independently and in an open team environment Excellent customer service skills both in person and via phone
    $24k-32k yearly est. Auto-Apply 60d+ ago

Learn more about account representative jobs

How much does an account representative earn in Cape Coral, FL?

The average account representative in Cape Coral, FL earns between $23,000 and $54,000 annually. This compares to the national average account representative range of $26,000 to $51,000.

Average account representative salary in Cape Coral, FL

$35,000
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