Account representative jobs in Cincinnati, OH - 791 jobs
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Billing Specialist
Group Billing Coordinator
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Customer Service Representative
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Account Services Representative
Collections Specialist
Customer Service Rep - Call Center
Vaco By Highspring
Account representative job in Springdale, OH
Team members in this customer support center are responsible for engaging with clients across multiple service channels, including incoming phone calls, email, social media, and online chat. Staff are expected to maintain a positive, professional presence while meeting or exceeding customer expectations.
Essential Functions / Responsibilities
Respond to customer questions regarding various banking products and services, received through call-routing systems or digital communication channels such as email, social media, and online chat.
Identify and act on sales opportunities by referring clients to the appropriate sales team members.
Stay up to date on current products, services, policies, and procedures.
Address and resolve customer inquiries or concerns related to any loan product offered.
Research customer accounts and use available support tools to resolve issues efficiently.
Accurately complete account transactions and maintenance activities.
Aim for first-contact resolution for customer questions, issues, and service needs.
Escalate situations that require specialized knowledge or additional expertise, following department guidelines.
$27k-35k yearly est. 2d ago
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Medical Biller
Ajulia Executive Search
Account representative job in Moraine, OH
Responsibilities
Comprehensive knowledge of all billing department processes and areas
Proficient in problem identification, analysis, and generating effective solutions
Maintains organized workflows for efficient account processing and smooth transitions during absences
Adheres to standard departmental procedures and consults with supervisors for account processing queries
Demonstrates excellent customer service, fostering teamwork, and projecting a positive image of the department and organization
Qualifications
High school graduate or equivalent
At least 5 years of experience or education in Medical Billing, or demonstrated proficiency in Billing
Prior experience in a computerized medical billing environment a plus
Salary: $15/hr.
Ask for: Aarti Manchanda
Ajulia Executive Search is a New Jersey based Executive Search Firm specializing in retained searches in multiple sectors, including Manufacturing, Finance, IT, Legal, and Pharmaceutical. We have a nationwide client base and offer services in temporary and direct hire placements
$15 hourly 4d ago
VMS Billing Specialist (2025-3196)
Prolink 4.2
Account representative job in Cincinnati, OH
The VMS Billing Specialist position is within Prolink's Finance department and partners with key stakeholders to complete activities throughout the billing process, including data entry, allocation, approvals, and adjustments. RESPONSIBILITIES
* Collaborate and communicate effectively with internal and external teams
* Create and update Standard Operating Procedures
* Understand and review client contracts
* Respond timely to email requests
* Participate in training sessions and webinars
* Dispute and follow up on exceptions within contracted timeframes
* Timely invoicing to clients based upon contract specifications and client requirements
* Complete root cause analysis to prevent variances
* Process adjustments (e.g. credits, debits) in an accurate, efficient manner to maintain accurate A/R balances.)
* Work with assigned stakeholders to meet weekly cash goals
* Review remittance for cash applications in timely manner
* Complete Month End reconciliations
* Perform other related duties as assigned
REQUIREMENTS
* Experience with vendor management systems and billing
* 2+ years of experience in a related field
* Excellent attention to detail, critical thinking, and communication skills
* Able to work independently and with a team in a fast-paced environment
* Able to prioritize job duties and efficiently organize work responsibilities
* Able to be flexible and adaptable to meet tight deadlines, deliver results, and quickly pivot based on shifting priorities in a fast-paced work environment
* Able to use a variety of business or technical programs to complete tasks
* High level of integrity, motivation, accountability, perseverance, and alignment with Prolink's values
PREFERENCES
* Proficiency in Workday and Dynamics
Candidates with additional and relevant experience, education, licensing, or certification beyond the role's requirements and/or specific to the nature of Prolink's business will be given additional consideration in the candidate selection process. If all minimum requirements are met, candidates with unique and/or diverse qualifications will also be given additional consideration.
Internal Job ID: 318
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other category protected by federal, state, or local law. For more information, please review our policy and resources HERE.
$29k-38k yearly est. 40d ago
B2B Billing & Collections Specialist
Cort 4.1
Account representative job in Cincinnati, OH
Job Description
CORT is seeking a full-time Accounts Receivable Collections and Support Specialist to work with our national, commercial accounts. The ideal candidate will be skilled at building customer relationships, with experience in commercial collections and customer support.
The primary responsibility of this position is to review and adjust client invoices for accuracy and for keeping over 30 days past due delinquencies within designated percentage guidelines by performing collection procedures on assigned commercial accounts. This responsibility includes the resolution of all billing and collection issues while providing excellent customer service to both internal and external customers.
During the training period, this is an onsite role that reports to the office each day, however, after training, employees will have the option to work a hybrid schedule with 3 days in office and 2 days from home.
Schedule: Monday-Friday 8am to 4:30pm
Responsibilities
Review, adjust, reconcile and send monthly invoices to assigned commercial account customers.
Contact customers, by telephone and email, to determine reasons for overdue payments and secure payment of outstanding invoices. Communicate with districts and escalate collection issues as appropriate to resolve.
Determine proper payment allocation as required or requested by A/R processing personnel.
Resolve short payment discrepancies that customers claim when making payment.
Complete adjustment forms and follow up with Districts to ensure adjustments are completed timely and accurately.
Based on established policy and on a timely basis, investigate and resolve on-account payments received and other credits/debits that have not been assigned to an invoice.
Resolve and clear credit balance invoices before such invoices age 60 days.
Prepare monthly collection reports to be submitted to Management.
Qualifications
2-3 years or more of accounting /collection, or customer service experience. Collections experience preferred.
Commercial collections experience is ideal.
High school diploma or equivalent.
Requires knowledge of credit and collections, invoicing, accounts receivable and customer service principles, practices and regulations.
Basic math and analytical skills
Must have excellent communication and negotiation skills with an ability to communicate in a respectful and assertive manner. Must be able to communicate clearly and concisely, both orally and in writing, with an emphasis on telephone etiquette.
Ability to multi-task and prioritize while speaking with customer.
Demonstrates good active listening skills, telephone skills and professional email communication skills.
Position requires strong PC skills and a working knowledge of Outlook, Windows, Word and Excel.
Must possess average keyboarding speed with a high level of accuracy.
$31k-37k yearly est. 29d ago
Billing and Payment Coordinator
Total Quality Logistics, Inc. 4.0
Account representative job in Milford, OH
Country USA State Ohio City Milford Descriptions & requirements About the role: As a Billing and Payment Coordinator for TQL, you will be responsible for processing payments and billing customers. You will be trained to specialize in invoicing, payment processing, billing audits, payment resolution, and customer-specific billing processes. You will play a vital role in TQL's continued success, ensuring smooth billing and payment operations, while helping maintain our trust with customers and transportation partners.
This is an excellent opportunity to build a strong foundation in accounting operations with one of Cincinnati's leading companies
Who we're looking for:
* You are driven by helping customers and others
* You are organized and detail-oriented
* You can resolve issues with a calm, professional demeanor
* You have great communication skills
* You are a team player
* You are professionally driven and career motivated
* You are coachable - some office, clerical, or billing experience is preferred but not required
What you'll do:
* Process incoming paperwork for billing and accounts payable
* Review all documents for accuracy while ensuring they are filled out completely
* Make outbound calls to resolve paperwork issues
* Communicate with sales teams and customers to help resolve any billing discrepancies
* Answer incoming calls and connect them to the appropriate team
What's in it for you:
* Starting pay: $16.50/hour
* Unmatched career growth potential with structured paths and mentorship for advancement
* Comprehensive benefits package
* Health, dental and vision coverage
* 401(k) with company match
* Perks including employee discounts, financial wellness planning, tuition reimbursement and more
* Up to $5,000/year tuition reimbursement
* Employee referral bonuses
* Certified Great Place to Work with 800+ lifetime workplace award wins
Where you'll be: 1701 Edison Dr, Milford, OH 45150
Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered.
About Us
Total Quality Logistics (TQL) is one of the largest freight brokerage firms in the nation. TQL connects customers with truckload freight that needs to be moved with quality carriers who have the capacity to move it.
As a company that operates 24/7/365, TQL manages work-life balance with sales support teams that assist with accounting, and after hours calls and specific needs. At TQL, the opportunities are endless which means that there is room for career advancement and the ability to write your own paycheck.
What's your worth? Our open and transparent communication from management creates a successful work environment and custom career path for our employees. TQL is an industry-leader in the logistics industry with unlimited potential. Be a part of something big.
Total Quality Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status.
If you are unable to apply online due to a disability, contact recruiting at ******************
*
$16.5 hourly 18d ago
Billing Coordinator
Audit-Tel
Account representative job in Cincinnati, OH
Why Us? Inverse Technology Solutions is a Telecom Technology Consulting Firm since 1974 and the architect of the TEM industry, helping companies save on their telecom and technology spend. Our professional team comes from the technology industry providing auditing, TEM, consulting, software and technology support services.
We offer great starting salaries, retirement plans, health benefits, and bonuses.
Inverse started as a small family business and has grown into a major player in the IT world. Our employees are a team and party of the family.
About Inverse Technology Solutions
Inverse is a Telecom Technology Consulting Firm since 1974 and the architect of the TEM industry, helping companies save on their telecom and technology spend. Our professional team comes from the technology industry providing auditing, TEM, consulting, software and technology support services.
Job Description: Telecom Billing Analyst
Perfect job for those looking to make a career in an established ever-growing technology company.
A telecom billing analyst looks at the telecom invoicing and the different categories of expense on the invoices / accounts of customers billing to ensure that they receive the correct charges to their account. Should there be a mistake in billing, you review the information and recommend making adjustments to the bills, offering credit to the account and cost reduction measures.
You must perform ongoing audits regularly to identify potential discrepancies and billing issues. Carrier billing miscalculations constantly
occur, so your duties are to catch and correct them.
Telecom Billing Analyst will assist the TEM telecom billing process and be responsible for the entry of telecom invoices / expense entry into a TEM billing system. Which includes the auditing of the Telecom bills, identifying errors, filing disputes and confirming complete bill accuracy.
The Telecom Billing Analyst will analyze telecom invoices, validate invoice data and enter into billing system manually and electronic
imports.
Duties will include;
Enter invoices both manually and from carriers billing portals via electronic loading process
following establish format and customer specific business rules.
Perform invoice analysis to identify errors, discrepancies, and opportunities for cost savings.
Process monthly recurring invoices, scan to upload, allocate and forward to responsible markets to be entered into our system and apply to appropriate cost centers.
Responsible for auditing/approving telecommunication service provider invoices for payment processing.
Maintain telecom circuits inventory database and reconcile telecom inventory to invoicing.
Work with A/P to investigate unusual charge trends, determine corrective actions and work with team to help implement remedial action plan.
Identify and implement automation processes and billing audit improvements to increase efficiency and accuracy.
Preferred Qualifications:
Advanced level skills in Microsoft Office (Excel, Outlook and Access)
Candidate needs to know how to run V-Lookups and Pivot Tables
Ability to self-motivate, multi-task and multi-task.
Ability to self-motivate, multi-task, be proactive, attention to detail, and have a passion for auditing and saving our clients' money.
Work Remotely
No
Job Type: Full-time
Benefits:
Dental insurance
Health insurance
Paid time off
Retirement plan
Vision insurance
Education:
High school or equivalent (Required)
$34k-49k yearly est. Auto-Apply 60d+ ago
Billing Exceptions Specialist
Reynolds and Reynolds Company 4.3
Account representative job in Dayton, OH
":"As a Billing Exceptions Specialist, you will ensure that we are delivering accurate billing for our software products and services by reviewing software usage and resolving billing exceptions. In addition, you will make recommendations and communicate process improvements based on audit findings.
Some data entry may be required if and when changes need to be implemented.
","job_category":"Administrative and Clerical","job_state":"OH","job_title":"Billing Exceptions Specialist","date":"2025-12-04","zip":"45430","position_type":"Full-Time","salary_max":"0","salary_min":"0","requirements":"Bachelor's degree preferred~^~Strong organizational skills and attention to detail~^~Experience in Microsoft Excel and Word~^~Excellent communication skills~^~Must be self-motivated","training":"On the job training in a team environment; a mentor will be assigned to guide employee through the 6 week training program.
","benefits":"Our associates receive medical, dental, vision, and life insurance.
We also offer company contributions to your HSA, 6% match on 401(k), and a work\/life balance with paid time off.
At our Dayton office, you can take advantage of our great training programs and facility amenities, including an onsite dining facility offering complimentary breakfast and lunch, a fitness center, and an onsite medical center.
We also offer a wide variety of sports and social leagues to participate in after work, along with volunteering initiatives through our Associate Foundation.
Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment.
Reynolds and Reynolds is an equal opportunity employer.
","
$30k-35k yearly est. 60d+ ago
Medical Billing Specialist
Orthocincy 4.0
Account representative job in Edgewood, KY
General Job Summary: Promotes the Companies mission to provide patients with premier orthopedic care while focusing on their individual needs. Responsible for ensuring timely claim submission, follow-up with no response from payers, payer rejections, correspondence, and appealing denial.
Essential Job Functions:
The ability to remain friendly and professional through communication with patients, providers, clinical staff, payers, and outside agencies through telephone, electronic, and written correspondence.
Manages multiple work queues for an assigned portion of the Accounts Receivable (A/R) daily on registration, claim edits, aging, and denials, to include following up with insurance companies, reconciling accounts, filing corrected claims, appealing claims (when appropriate), and following up on all denials to ensure processing/reprocessing, and payments.
Assists with verification of benefits information to determine coordination of benefits via phone, email, or online portal.
Analyze EOB's and construct appropriate, timely responses to insurance carriers based on claim adjudication.
Collaborates with manager, coordinator, and director to report denial trends to ensure proper claim resolution.
Experience with variety of billing issues involving payers (Medicare, Medicaid, private insurance, worker's compensation) including forms, coding compliance and reimbursement guidelines
Thorough knowledge of medical terminology, managed care financial agreements; CPT, HCPCS, and ICD-10 codes.
Handle billing calls and answer telephone calls as needed.
Review credit balance accounts.
Demonstrates superior interpersonal relationship skills necessary for developing and maintaining positive professional relationships with patients, peers, providers, clinical departments, the management team, and payer organizations through telephone, electronic and written correspondence.
Ensure compliance with all guidelines set by government programs, and the Companies policies, such as federal regulations, HIPPA, and the No Surprises Act.
Takes initiative in performing additional tasks that may be necessary or in the best interest of the practice.
Requirements
Education/Experience:
High School Diploma or equivalent.
Associate's Degree in Coding/Billing or minimum of two years medical billing experience is preferred.
Collections or medical billing experience with an understanding of HCPCS, ICD-10 and medical terminology is preferred.
Other Requirements: Must be customer service oriented with a team environment focus. Schedules may change as department needs change, including overtime and weekends.
Performance Requirements:
Knowledge:
Knowledge and application of the Companies Mission, Vision and Values.
Medical billing terminology required.
CPT and ICD-10 coding knowledge preferred.
Knowledge of medical billing/collection practices.
Knowledge of medical terminology and anatomy.
Knowledge of insurance filing and payment posting techniques.
Knowledge of basic medical coding and third-party operating procedures and practices.
Knowledge of electronic health records and practice management systems.
Knowledge of current professional billing and reimbursement procedures preferred.
Skills:
Skilled in attention to detail.
Skilled in organizing.
Skilled in grammar, spelling, and punctuation.
Skilled in communicating effectively with providers, staff, patients and vendors.
Strong communication skills in a professional manner during stressful and sensitive situations with patients of all ages.
Abilities:
Ability to problem-solve and the ability to interpret and make decisions based on established guidelines.
Ability to work on a team while maintaining positive and professional relationships.
Ability to multitask and handle stressful or difficult situations with professionalism.
Ability to analyze situations and respond in a calm and professional manner.
Equipment Operated: Standard office equipment.
Work Environment: Medical office environment.
Mental/Physical Requirements: Involves sitting and viewing a computer monitor approximately 90 percent of the day. Must be able to use appropriate body mechanics techniques when making necessary patient transfers and helping patients with walking, etc. Must be able to remain focused and attentive without distractions (i.e. personal devices). Must be able to lift up to 30 pounds.
$31k-40k yearly est. 35d ago
Account Services Representative (Part Time)
NKWD
Account representative job in Erlanger, KY
Account Services Representative (Part Time) Department: Account Services Reports To: Account Services Lead- Calls Schedule: Part Time, Monday- Friday Hours: 10:00 A.M. to 2:00 P.M. The Account Services Representative provides courteous, accurate, and efficient service to customers at the lobby and drive thru. This position ensures consistent coverage during lunch breaks and high-traffic periods, maintaining uninterrupted front-line operations and allowing call-center representatives to remain focused on inbound calls. The role is designed to reduce wait times and enhance the overall customer experience for walk-in service points. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. Customer Service & Account Management
Serve as the first point of contact for customers at the front counter and drive-thru.
Process customer payments (cash, check, and electronic) accurately and efficiently.
Maintain and balance the cash drawer when scheduled for drive-thru or counter coverage.
Assist customers with billing inquiries, payment arrangements, and balance questions.
Process applications for new services and terminations.
Educate customers on potential leaks, payment options, and service procedures.
Direct customers to appropriate staff for assistance beyond front-line service.
Provide excellent customer service with professionalism and patience at all times.
Administrative & Documentation Responsibilities
Record and update customer information in the Customer Information System (CIS).
Organize and maintain account documentation, including notes on payments, address changes, and other account updates.
Process and route incoming and outgoing mail, including pledge payments from assistance agencies.
Assist in preparing daily deposit reports and reconciling payment transactions.
Provide front-desk coverage during lunch hours, vacations, or absences to ensure uninterrupted customer service.
Support Account Services team members with clerical and data-entry task as needed.
Compliance & Policy Adherence
Follow all District policies, procedures, and cash-handling guidance.
Ensure compliance with utility service regulations and customer account protocols.
Report safety concerns and incidents promptly.
Maintain confidentiality of customer information and uphold the District's professional standards.
Education and Experience:
High school diploma or GED required.
1-3 years of customer service experience preferred.
Additional Skills:
Ability to maintain and balance a cash drawer.
Strong customer service skills, including the ability to remain professional in difficult situations.
Ability to work with multiple computer software applications.
Ability to interpret, understand, and administer regulations effectively.
Ability to communicate effectively with customers and other departments.
Ability to follow correct procedures when assisting customers.
Work Environment and Physical Demands: This job primarily operates in a climate-controlled environment. Works with equipment, such as computer, copy machine, fax, and phones. The position requires auditory and visual skills; and the ability to sit, stand, walk, follow written and oral instructions and procedures. There is no regular travel expected for this position. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. The Northern Kentucky Water District employs qualified persons in all jobs in a manner which will ensure equal employment opportunity, as well as administer personnel actions in a manner as to not discriminate against any person on the basis of race, religion, national origin, age, sexual orientation or disability.
$24k-30k yearly est. 10d ago
E-Billing Specialist
Frost Brown Todd LLP 4.8
Account representative job in Cincinnati, OH
Job Description
FBT Gibbons is currently searching for a full-time E-Billing Specialist to join our firm. This position will play a crucial role in managing the e-billing process, ensuring accurate and timely submission of invoices, and resolving any issues that arise.
Key Responsibilities:
Collaborate with billing assistants, attorneys, LPAs, and clients for e-billing setup, rate management and accrual submissions.
Enforce client e-billing guidelines by proactively setting up rules and constraints within financial software used by the firm.
Utilize FBT Gibbons software solutions to address and correct rates and other e-billing issues before invoices reach the prebill stage.
Work with FBT Gibbons software solutions to create and submit e-billed invoices via BillBlast, or manually with Ledes files directly onto vendor e-billing sites.
Collaborate with billing assistants to ensure successful resolution of all e-billing submissions.
Track, report, and provide deduction reports to attorneys on all appeal items for assigned attorneys and or billing assistants and work through appeal submissions of same.
Follow up promptly on rejected or pending e-bills to ensure timely resolution.
Create and revise basic spreadsheet reports.
Track all e-billing efforts in ARCS, exporting email communication and critical information on history of e-billing submissions through resolutions.
Coordinate with the Rate Management Specialist to update rates for e-billed clients.
Assist with e-billing email group and profile emails in e-billing software as needed.
Assist with other special e-billing requests.
Conduct daily review of Intapp forms to ensure proper setup in Aderant, including invoicing requirements, rates, special billing requirements, and approval processes.
Qualifications:
College degree or commensurate experience with high school diploma.
3+ years of billing experience. Legal billing experience strongly preferred.
Interpersonal skills necessary to maintain effective relationships with attorneys and business professionals via telephone, email or in person to provide information with ordinary courtesy and tact.
Must have attention to detail with an eye for accuracy.
Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
Knowledge of Aderant Software a plus.
Proficiency in Microsoft Office products such as Word, Excel, Outlook.
FBT Gibbons offers a competitive salary and a comprehensive benefits package including medical (HSA with employer contribution or PPO options), dental, vision, life, short- and long-term disability, various parental leaves, well-being/EAP, sick and vacation time as well as a generous 401k retirement package (with matching and profit-sharing benefits).
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
FBT Gibbons is fully committed to equality of opportunity in all aspects of employment. It is the policy of FBT Gibbons to provide equal employment opportunity to all employees and applicants without regard to race, color, religion, national or ethnic origin, military status, veteran status, age, gender, gender identity or expression, sexual orientation, genetic information, physical or mental disability or any other protected status.
$29k-34k yearly est. 26d ago
Medical Billing Specialist
Best Point Education & Behavioral Health
Account representative job in Cincinnati, OH
Location: Madisonville, OH - In Person Employment Type: Full-Time - In Person
Definition and Primary Objective: The Medical Billing Specialist ensures individuals have the financial resources to access and maintain services. This role works directly with individuals, families, and third-party payers to determine eligibility, benefits, and payment options. The Specialist helps remove financial barriers, explains insurance coverage and limits, and assists with financial assistance programs and paperwork. They proactively identify financial issues and collaborate with Intake and Finance Departments to mitigate roadblocks preventing or disrupting service delivery.
Qualifications
Education: Associate degree in healthcare, billing, accounting, or related field preferred; equivalent experience with high school diploma considered.
Experience: Knowledge of public and private health insurance required; experience with electronic medical records preferred.
Skills: Excellent phone etiquette, customer service, and proficiency with Microsoft Office.
Key Responsibilities
Direct Service
Work with clients to resolve financial issues and provide exceptional customer service.
Notify clients of insurance lapses and non-covered services.
Secure benefits and financial assistance; assist with paperwork.
Provide financial counseling and connect clients with community resources.
Oversee eligibility for sliding scale, grant-funded services, and scholarships.
Manage inquiries regarding financial aid, billing disputes, prior authorizations, and payment plans.
Fiscal
Meet productivity, financial, and operational performance indicators.
Minimize lapses in insurance and payment disruptions.
Collect co-payments and document payments accurately.
Understand Medicaid and third-party payor regulations.
Administration/Quality Assurance
Utilize software to manage financial assistance data and run eligibility reports.
Ensure accurate and timely documentation.
Stay informed on funding changes and insurance coverage updates.
Verify insurance coverage and update billing systems.
Internal and External Collaboration
Collaborate with Finance, Intake, and program staff to ensure continuity of care.
Build relationships with external partners to maximize financial assistance.
Assist with timely processing of behavioral health claims.
Compensation and Benefits:
$20-$25/hr
Full benefits package includes:
Health, Dental, and Vision insurance
Retirement Plan
Tuition Assistance
Paid Time Off and Holidays
Work Environment
Exposed to a combination of office, school, and behavioral health treatment environments. Regular interaction with children and adolescents experiencing behavioral and emotional challenges is expected.
Physical Demands
While performing this role, the employee is regularly required to sit, stand, walk, bend, and lift items up to 20 pounds. Reasonable accommodations may be made for individuals with disabilities.
Our Culture
Best Point Education & Behavioral Health is Greater Cincinnati's leading nonprofit specializing in education, behavioral health, therapeutic services, and autism support for vulnerable and at-risk youth, their families, and caregivers.
We are committed to fostering an inclusive, respectful, and equitable workplace. Our team leads with compassion, tolerance, and professionalism in every interaction. All employees are expected to uphold these values in their daily work.
Best Point is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, veteran status, disability, or any other protected category.
$20-25 hourly Auto-Apply 5d ago
Billing Specialist
Quipt Home Medical, Corp
Account representative job in Wilder, KY
Requirements
Job Requirements:
High School Diploma or equivalent.
Medical coding and/or billing certification preferred but not required.
Prior experience preferred but not required. Patient Aids is willing to train candidates that exhibit the desired qualities.
Ability to pass a Federal background check.
Must be able to work independently and within a team environment.
Must possess excellent interpersonal, coordinating and organizational skills.
Have the ability to manage multiple tasks simultaneously.
Read, write, speak and understand the English language and possess good communication skills.
Must possess the ability to make independent decisions when circumstances warrant such action.
Ability to work extended hours and weekends as needed.
*We offer an outstanding compensation package, a fun and energetic work environment, a strong leadership team and a reputation for providing quality service.
Job Type: Full-time
$27k-36k yearly est. 60d+ ago
Billing Coordinator
Veolia 4.3
Account representative job in Miamisburg, OH
Veolia in North America is the top-ranked environmental company in the United States for three consecutive years, and the country's largest private water operator and technology provider as well as hazardous waste and pollution treatment leader. It offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. Veolia helps commercial, industrial, healthcare, higher education and municipality customers throughout North America. Headquartered in Boston, Veolia has more than 10,000 employees working at more than 350 locations across North America.
Job Description
Position Purpose:
The position's purpose is to bill customers as quickly and as accurately as possible after receiving all the required documentation.
Primary Duties /Responsibilities:
Engage with the Technical Customer Advisor to understand when a job has been carried out.
Match manifest with original job request in RPM. Confirm this with the Technical Customer Advisor.
Escalate to Technical Customer Advisor for speedy resolution in the event of issues.
Create and issue the invoice.
Respond to any billing queries (that would first come through the Customer Technical Advisor).
Qualifications
Education / Experience / Background:
Invoicing and/ or other financial experience
Experience of using computer invoicing systems or similar
Sufficient understanding of waste streams, transportation and disposal or the ability to build this understanding
High School Diploma
Knowledge / Skills / Abilities:
Very numerate
High attention to detail
Very organized and efficient
Knowledge of, or ability to build knowledge of, the hazardous waste business
Able to work collaboratively across different functions and to secure help from colleagues
Additional Information
Benefits: Veolia's comprehensive benefits package includes paid time off policies, as well as health, dental, vision, life insurance, savings accounts, tuition reimbursement, paid volunteering and more. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement. Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement.
We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.
$37k-53k yearly est. 11d ago
Billing Specialist
Quickpro Staffing
Account representative job in Cincinnati, OH
Job DescriptionQuickPro Staffing is hiring a detail-oriented Billing Specialist for a healthcare partner. This role focuses on prior authorizations, medical billing, insurance verification, and collections to ensure accurate reimbursement and strong revenue performance.
Responsibilities
Manage the full revenue cycle process including charge entry, claims submission, payment posting, and collections
Handle prior authorizations and insurance verification to support timely claim approval
Review patient demographic and insurance information for accuracy
Ensure correct CPT and ICD-10 coding in compliance with healthcare standards
Identify, investigate, and resolve claim denials and billing discrepancies
Follow up on unpaid and denied claims to maximize reimbursement
Work closely with finance, clinical, and administrative teams to improve revenue cycle efficiency
Monitor revenue cycle data and assist with performance reporting
Stay up to date on payer requirements, healthcare regulations, and billing best practices
Qualifications
Associate's degree in Healthcare Administration, Finance, Business, or related field preferred
2+ years of experience in medical billing or revenue cycle management
Strong knowledge of CPT and ICD-10 coding
Experience with insurance verification and prior authorizations
Proficiency with medical billing and healthcare software systems
Excellent attention to detail and organizational skills
Strong communication and problem-solving abilities
Knowledge of HIPAA and patient confidentiality standards
Why Work with QuickPro Staffing?
Competitive pay based on experience
Full-time, stable opportunity
Supportive recruiting and onboarding experience
Opportunity to work with a respected healthcare organization
$27k-36k yearly est. 24d ago
Medical Billing Specialist
Decoach Rehabilition Center
Account representative job in Cincinnati, OH
Job Description
Job Title: Revenue Cycle - Medical Billing Specialist
Company: DeCoach Recovery
DeCoach Recovery Centre is a leading addiction treatment center located in Sharonville, OH, dedicated to providing compassionate care and effective solutions for individuals battling addiction. We are seeking a detail-oriented and experienced Revenue Cycle Specialist to join our team. This role is critical in ensuring the financial health of our organization by managing all aspects of the revenue cycle process.
Job Overview: As a Medical Billing Specialist at DeCoach Recovery, you will be responsible for overseeing the revenue cycle operations, including billing, collections, and insurance verification. You will work closely with the finance and administrative teams to ensure accurate and timely processing of patient accounts and maximize revenue for the organization.
Key Responsibilities:
Manage the end-to-end revenue cycle process, including charge entry, claims submission, payment posting, and collections.
Review and verify accuracy of patient demographic and insurance information.
Ensure proper coding of diagnoses and procedures according to industry standards and compliance requirements.
Investigate and resolve any billing discrepancies or denials from insurance companies.
Follow up on unpaid claims and delinquent accounts to optimize collections.
Collaborate with clinical and administrative staff to streamline revenue cycle workflows and improve efficiency.
Stay updated on changes in healthcare regulations and insurance policies affecting revenue cycle operations.
Analyze data related to revenue cycle performance.
Qualifications:
Associates degree in Healthcare Administration, Finance, Business, or related field preferred.
Proven experience (2+ years) working in healthcare revenue cycle management or medical billing.
Strong knowledge of medical billing practices, including CPT and ICD-10 coding.
Familiarity with insurance verification and prior authorization processes.
Proficiency in using healthcare billing and accounting software
Excellent attention to detail and organizational skills.
Strong analytical and problem-solving abilities.
Ability to communicate effectively with patients, insurance companies, and internal stakeholders.
Understanding of HIPAA regulations and patient confidentiality.
Benefits:
Competitive salary based on experience.
Medical, Dental, & Vision Heath Insurance
Company Paid Life Insurance
Affiliated with the STAR program, assist employees in paying off student loans
Tuition Reimbursement program
Paid Time-Off
6 paid Holidays off
Join our dedicated team at DeCoach Recovery and contribute to our mission of providing quality addiction treatment services while ensuring financial sustainability through effective revenue cycle management. If you have the required skills and experience, we encourage you to apply and become part of our compassionate and dynamic team.
8-4:30
$27k-36k yearly est. 6d ago
Billing Clerk
FC Industries Inc.
Account representative job in Dayton, OH
About Us:
Founded in 1972, FC Industries is a second-generation family-owned company that has long been recognized as a leader in metal manufacturing. At our Barsplice Products division, we specialize in creating high-quality parts used in some of the most recognizable construction and infrastructure projects across the country. Our products can be found in nearly every professional sports stadium in the U.S., including the Cincinnati Reds stadium, and Bengals Stadium, as well as in landmark structures like New Yorks Freedom Tower. Were even part of exciting new developments such as the Buc-ees in Huber Heights. From bridges to skyscrapers to community projects, the work you do here quite literally helps build America!
Here are some of the reasons its great to work at FC as a Shipping and Receiving Clerk!
Weekly pay with competitive wages starting at $17.30/ Hour (Pay negotiable with experience!)
Family/team culture that values communication and growth
Heating and Air Conditioning in the whole building, including the shop
401k with company matching
Steady, consistent hours
Attendance Bonus and profit sharing
Medical, dental, and vision insurance
Life insurance/ paid by the company
Immediate PTO and paid holidays
Pay for school with 100% tuition reimbursement (books included!)
On-site perks: café/convenience store, wellness coaching, and YMCA discount
Other Corporate partner discounts through Verizon, Chrysler, GM, and more!
Fun company culture: giveaways, drawings, picnics, parties, and employee appreciation events
Essential Functions as a Shipping and Receiving Clerk:
· Either manually or by use of hand truck or forklift, moves materials, supplies and finished goods.
· Obtain shipping bills of lading and necessary signatures and return completed paperwork to shipping office.
· Accurately fills orders for stock items or special orders.
· Handles return shipments to manufacturer for repairs.
· Responsible for receiving incoming shipments.
· Clean up and dispose of scrap, cardboard, and strapping and place in proper containers or designated areas.
· Perform duties pertaining to material movement to assist operators in their daily responsibilities.
· Maintaining and establishing records and documentation of all types as required.
· Ensure all safety and personal protective equipment are always in place.
· Follow Work Instructions, procedures, and company policies.
· Other duties as required.
Requirements:
Competencies as a Shipping and Receiving Clerk:
· Able to read, write, and comprehend written and oral instructions
· Able to operate forklift.
· Basic computer skills.
Physical Requirements as a Shipping and Receiving Clerk:
· Ability to stand for long periods of time
· Ability to walk, push, reach overhead and bend to the floor.
· Ability to exert up to 25 pounds of force regularly.
· Ability to perform repetitive movements over an extended period of time.
· Ability to repeatedly lift objects weighing up to 25 pounds; objects up to 60 pounds occasionally
Compensation details: 17.3-17.3 Hourly Wage
PI46702da1b457-31181-29170722
$17.3 hourly 7d ago
Billing Clerk
Fusion HCR
Account representative job in Beavercreek, OH
Position will be responsible for entering invoice information and ensuring the accuracy of the information. Qualified candidate must be able to commit to a six month contract role, with the potential for extension. Must have prior Accounts Payable or Billing experience, solid data entry skills, and longevity with previous roles.
$28k-36k yearly est. 60d+ ago
Insurance Collections Specialist
Gastro Health 4.5
Account representative job in Cincinnati, OH
Gastro Health is seeking a Full-Time Insurance Collections Specialist to join our team!
Gastro Health is a great place to work and advance in your career. You'll find a collaborative team of coworkers and providers, as well as consistent hours.
This role offers:
A great work/life balance
No weekends or evenings - Monday thru Friday
Paid holidays and paid time off
Rapidily growing team with opportunities for advancement
Competitive compensation
Benefits package
Duties you will be responsible for:
Provides Liaison between the providers of health care services, the patient, or other responsible persons, and revenue sources, to ensure the correctness of charges, a current record of all transactions, and account resolution
Maintains active communications with insurance carriers and third-party carriers until account is paid.
Negotiates payment of current and past due accounts by direct telephone and written correspondence.
Updates patient account information
Monitors and identifies payer denial trends and problem accounts; communicates patterns to supervisor.
Runs a monthly aging report based on DOS and current A/R to identify accounts that require follow up.
Manage all assigned worklist on a daily basis for assigned insurances.
Utilize collection techniques to resolve accounts according to company's policies and procedures.
Report any coding related denial to the Coding Specialist.
Performs other duties including but limited to faxing information as required, generating retroactive authorization requests, and verifying medical eligibility.
Conducts necessary research to ensure proper reimbursement of claims.
Assist with special projects assigned by Billing Manager or Supervisor
Minimum Requirements
High school diploma or GED equivalent.
At least 2 years' experience in insurance collections.
Knowledge of medical terminology utilized in medical collections and billing (CPT, ICD-10, HCPCS)
Knowledge with letters of appeal.
Intermediate experience with Microsoft Excel and Office products is required.
Experience with HMO, PPO, and Medicare insurances.
Must be able to read, interpret, and apply regulations, policies and procedures
We offer a comprehensive benefits package to our eligible employees:
Medical
Dental
Vision
Spending Accounts
Life / AD&D
Disability
Accident
Critical Illness
Hospital Indemnity
Legal
Identity Theft
Pet
401(k) retirement plan with Non-Elective Safe Harbor employer contribution for eligible employees
Discretionary profit-sharing with employer contributions of 0% - 4% for eligible employees
Additionally, Gastro Health participates in a program called Tickets at Work that provides discounts on concerts, travel, movies, and more.
Interested in learning more? Click here to learn more about the location.
Gastro Health is the one of the largest gastroenterology multi-specialty groups in the United States, with over 130+ locations throughout the country. Our team is composed of the finest gastroenterologists, pediatric gastroenterologists, colorectal surgeons, and allied health professionals. We are always looking for individuals that share our mission to provide outstanding medical care and an exceptional healthcare experience. We offer a comprehensive benefits package to our eligible employees.
Gastro Health is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, gender, disability, protected veteran, military status, religion, age, creed, national origin, gender identity, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.
We thank you for your interest in joining our growing Gastro Health team!
$28k-34k yearly est. Auto-Apply 60d+ ago
B2B Billing & Collections Specialist
Cort 4.1
Account representative job in Olde West Chester, OH
CORT is seeking a full-time Accounts Receivable Collections and Support Specialist to work with our national, commercial accounts. The ideal candidate will be skilled at building customer relationships, with experience in commercial collections and customer support.
The primary responsibility of this position is to review and adjust client invoices for accuracy and for keeping over 30 days past due delinquencies within designated percentage guidelines by performing collection procedures on assigned commercial accounts. This responsibility includes the resolution of all billing and collection issues while providing excellent customer service to both internal and external customers.
During the training period, this is an onsite role that reports to the office each day, however, after training, employees will have the option to work a hybrid schedule with 3 days in office and 2 days from home.
**Schedule:** Monday-Friday 8am to 4:30pm
**What We Offer**
+ Hourly pay rate; weekly pay; paid training; 40 hours/week
+ Promote from within culture
+ Comprehensive health insurance (medical, dental, vision) available on the first of the month after your hire date
+ 401(k) retirement plan with company match
+ Paid vacation, sick days, and holidays
+ Company-paid disability and life insurance
+ Tuition reimbursement
+ Employee discounts and perks
**Responsibilities**
+ Review, adjust, reconcile and send monthly invoices to assigned commercial account customers.
+ Contact customers, by telephone and email, to determine reasons for overdue payments and secure payment of outstanding invoices. Communicate with districts and escalate collection issues as appropriate to resolve.
+ Determine proper payment allocation as required or requested by A/R processing personnel.
+ Resolve short payment discrepancies that customers claim when making payment.
+ Complete adjustment forms and follow up with Districts to ensure adjustments are completed timely and accurately.
+ Based on established policy and on a timely basis, investigate and resolve on-account payments received and other credits/debits that have not been assigned to an invoice.
+ Resolve and clear credit balance invoices before such invoices age 60 days.
+ Prepare monthly collection reports to be submitted to Management.
**Qualifications**
+ 2-3 years or more of accounting /collection, or customer service experience. Collections experience preferred.
+ Commercial collections experience is ideal.
+ High school diploma or equivalent.
+ Requires knowledge of credit and collections, invoicing, accounts receivable and customer service principles, practices and regulations.
+ Basic math and analytical skills
+ Must have excellent communication and negotiation skills with an ability to communicate in a respectful and assertive manner. Must be able to communicate clearly and concisely, both orally and in writing, with an emphasis on telephone etiquette.
+ Ability to multi-task and prioritize while speaking with customer.
+ Demonstrates good active listening skills, telephone skills and professional email communication skills.
+ Position requires strong PC skills and a working knowledge of Outlook, Windows, Word and Excel.
+ Must possess average keyboarding speed with a high level of accuracy.
**About CORT**
CORT, a part of Warren Buffett's Berkshire Hathaway, is the nation's leading provider of transition services, including furniture rental for home and office, event furnishings, destination services, apartment locating, touring and other services. With more than 100 offices, showrooms and clearance centers across the United States, operations in the United Kingdom and partners in more than 80 countries around the world, no other furniture rental company can match CORT's breadth of services.
For more information on CORT, visit ******************** .
**Working for CORT**
For more information on careers at CORT, visit *************************
This position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate. Pursuant to the Fair Chance Hiring Ordinance for participating locations, CORT will consider all qualified applicants to include those who may have criminal history records. Check your city government website for specific fair chance hiring information.
CORT participates in the E-Verify program.
Applicants must be authorized to work for ANY employer in the US. We are unable to sponsor or take over sponsorship of employment Visa at this time.
EEO/AA Employer/Vets/Disability
Applications will be accepted on an ongoing basis; there is no set deadline to apply to this position. When it is determined that new applications will no longer be accepted, due to the positions being filled or a high volume of applicants has been received, this job advertisement will be removed.
$31k-38k yearly est. 4d ago
E-Billing Specialist
Frost Brown Todd LLP 4.8
Account representative job in Florence, KY
Job Description
FBT Gibbons is currently searching for a full-time E-Billing Specialist to join our firm. This position will play a crucial role in managing the e-billing process, ensuring accurate and timely submission of invoices, and resolving any issues that arise.
Key Responsibilities:
Collaborate with billing assistants, attorneys, LPAs, and clients for e-billing setup, rate management and accrual submissions.
Enforce client e-billing guidelines by proactively setting up rules and constraints within financial software used by the firm.
Utilize FBT Gibbons software solutions to address and correct rates and other e-billing issues before invoices reach the prebill stage.
Work with FBT Gibbons software solutions to create and submit e-billed invoices via BillBlast, or manually with Ledes files directly onto vendor e-billing sites.
Collaborate with billing assistants to ensure successful resolution of all e-billing submissions.
Track, report, and provide deduction reports to attorneys on all appeal items for assigned attorneys and or billing assistants and work through appeal submissions of same.
Follow up promptly on rejected or pending e-bills to ensure timely resolution.
Create and revise basic spreadsheet reports.
Track all e-billing efforts in ARCS, exporting email communication and critical information on history of e-billing submissions through resolutions.
Coordinate with the Rate Management Specialist to update rates for e-billed clients.
Assist with e-billing email group and profile emails in e-billing software as needed.
Assist with other special e-billing requests.
Conduct daily review of Intapp forms to ensure proper setup in Aderant, including invoicing requirements, rates, special billing requirements, and approval processes.
Qualifications:
College degree or commensurate experience with high school diploma.
3+ years of billing experience. Legal billing experience strongly preferred.
Interpersonal skills necessary to maintain effective relationships with attorneys and business professionals via telephone, email or in person to provide information with ordinary courtesy and tact.
Must have attention to detail with an eye for accuracy.
Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
Knowledge of Aderant Software a plus.
Proficiency in Microsoft Office products such as Word, Excel, Outlook.
FBT Gibbons offers a competitive salary and a comprehensive benefits package including medical (HSA with employer contribution or PPO options), dental, vision, life, short- and long-term disability, various parental leaves, well-being/EAP, sick and vacation time as well as a generous 401k retirement package (with matching and profit-sharing benefits).
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
FBT Gibbons is fully committed to equality of opportunity in all aspects of employment. It is the policy of FBT Gibbons to provide equal employment opportunity to all employees and applicants without regard to race, color, religion, national or ethnic origin, military status, veteran status, age, gender, gender identity or expression, sexual orientation, genetic information, physical or mental disability or any other protected status.
How much does an account representative earn in Cincinnati, OH?
The average account representative in Cincinnati, OH earns between $22,000 and $47,000 annually. This compares to the national average account representative range of $26,000 to $51,000.
Average account representative salary in Cincinnati, OH
$32,000
What are the biggest employers of Account Representatives in Cincinnati, OH?
The biggest employers of Account Representatives in Cincinnati, OH are: