Customer Service Rep
Account representative job in Geneseo, NY
AMAZING ON-SITE CUSTOMER SERVICE OPPORTUNITY!
Passionate about communication and helping others? Launch your career in Customer Service with an entry-level role that offers immediate hiring and consistent income!
Shift:
M-F Days
Must work one evening (until 9 PM) per week.
Position Type: DIRECT HIRE (Benefits start Day 1)
Pay: $17.25 - $17.75
Health + Welfare stipend adds an additional $4.23-$4.93/hour
Location: Geneseo, NY
Responsibilities
Do inbound and outbound calls and assist customers with questions, and issues
Discuss payment options and negotiate arrangements
Handle emails with a helpful, can-do attitude
Troubleshoot problems and find fast, friendly solutions
Document all customer interactions clearly and accurately in the system
Follow call scripts and document interactions
Represent the company with professionalism and positivity-every time
Experience
Diploma or GED required; extra education gets you noticed.
Excellent communicator who thrives on persuasion and problem-solving.
Comfortable juggling multiple systems while keeping customers engaged.
Hungry to learn, hit targets, and grow your career.
Strong communication, typing, and organizational skills
Familiarity with standard office systems and procedures
Ability to report to work, in-office, in Geneseo, NY
Benefits:
Competitive benefit options, including medical, dental, vision, and 401(k)
Click APPLY NOW to receive a phone call!
Pay Details: $17.25 to $17.75 per hour
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
The California Fair Chance Act
Los Angeles City Fair Chance Ordinance
Los Angeles County Fair Chance Ordinance for Employers
San Francisco Fair Chance Ordinance
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Customer Experience Representative
Account representative job in Tonawanda, NY
Customer Experience Representative Compensation: $23.00-$25.00 per hour What We Are Looking For The Customer Experience Representative is a critical part of our mission to deliver the ultimate customer experience, including timely, accurate and professional customer service to all NOCO customers. They will handle both inbound and outbound calls, providing excellent customer service by addressing inquiries, resolving issues, and offering information about our products and services. This role requires effective communication skills, a customer-focused attitude, and the ability to manage multiple tasks efficiently. They will communicate with customers primarily through phone, email and chat, utilizing a variety of software tools to navigate customer accounts, research and review policies, and communicate effective solutions in a fun and fast-paced environment.
What You Will Do
* Respond to incoming customer calls and make outbound calls to existing and potential customers to provide information and follow up on inquiries.
* Interact with customers via telephone, email, online chat, or in-person to provide support and information on products or services.
* We'll help you develop the skills to get comfortable in your role in resolving service issues and account billing.
* Use your adaptability, organization, and resourcefulness to support your customers through a range of resolutions.
* Understanding the products and your customers' sense of urgency will help you create a satisfying customer experience.
* Work directly with customers to provide solutions and recommend NOCO products and services to fit their needs.
* Identify opportunities for cross selling and upselling.
* Collect and enter orders for new or additional products or services.
* Field customer questions and complaints; when the issue is beyond the representative's knowledge, forwards to the assigned specialist or other appropriate staff.
* Ensure that appropriate actions are taken to resolve customers' problems and concerns.
* The industry moves quickly; to stay on top of it, we provide training updates to keep you current on our newest products, services, and upgrades so you'll be ready for any question that comes your way.
* Maintain customer accounts and records of customer interactions with details of inquiries, complaints, or comments.
* One-on-one time with department leaders and additional support will give you everything you need to create a streamlined process for your customers and yourself.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The statements herein are intended to describe the general nature and level of work performed by employees. They are not to be construed as an exhaustive list of responsibilities, duties, and skills required by personnel so classified. Furthermore, they do not establish an employment contract and are subject to change at the discretion of the Company.
NOCO is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
What You Will Need
* High school diploma or equivalent.
* 2-3 years of customer service/sales experience required.
* Excellent communication skills including active listening.
* Comfortable upselling and cross selling products.
* Service-oriented and able to resolve customer grievances.
* Proficient computer skills with the ability to learn new software.
* Good time management skills to prioritize and plan work activities.
* Is high energy, friendly and engaging; has excellent persuasion skills; can persuade others to change their minds or behavior.
* Has a service orientation; is actively looking for ways to help people.
* Identifies and resolves problems in a timely manner.
* Reacts well under pressure and treats others with respect.
* Works efficiently and effectively, both independently and as a team to ensure call standards.
* Prolonged periods sitting at a desk and working on a computer.
* Must be able to lift up to 15 pounds at times.
What We Offer
* Competitive compensation package
* Generous medical insurance offerings
* Dental and vision plans
* Company-paid life insurance
* Company-paid short-term disability
* 401(k) with company match
* Health savings accounts
* Generous Paid Time Off policies
* 7 paid holidays
* Employee and family assistance program
* Company-paid training
* Safety incentives
* Years of service incentives
Billing Associate
Account representative job in York, NY
FGS Global is seeking a motivated and detail-focused Billing Associate to join the firm's North America Finance team. As a Billing Associate, the person will be responsible for ensuring accurate and timely billing utilizing the firms accounting platform, NetSuite. In this role, collaboration with project teams, clients, and finance departments will be expected to streamline billing procedures and to maintain compliance with project contracts. This role will be based in our New York City office and follows a hybrid working schedule (3 days expected in-person).
Responsibilities
Billing Process Management:
Oversee the end-to-end billing process for NetSuite projects, ensuring accuracy and adherence to project timelines
Generate and review invoices, ensuring completeness and compliance with project contracts.
Collaboration with Project Teams:
Work closely with project managers and teams to understand project scope, milestones, and deliverables
Align billing activities with project progress and milestones to facilitate accurate invoicing.
Building strong relationships to perform timely updates and obtain partners approvals.
Client Communication:
Interact with clients to address billing inquiries, provide billing information, and ensure client satisfaction with the billing process.
Follow up on overdue bills if necessary.
Contract Compliance:
Ensure that billing activities align with contractual agreements and terms for NetSuite projects.
Collaborate with legal and project teams to resolve any discrepancies in billing terms.
Documentation and Reporting:
Maintain accurate documentation of billing activities and client interactions.
Generate regular reports on billing status, outstanding invoices, and other relevant metrics.
NetSuite System Utilization:
Utilize NetSuite software to manage billing processes efficiently.
Stay updated on NetSuite features and updates that may impact billing procedures.
Qualifications
Bachelor's degree in Accounting, Finance, or related field preferred.
Strong understanding of project contracts and billing terms.
Prior experience in billing, invoicing, and/or accounts receivable is preferred.
Attention to detail and ability to manage multiple tasks simultaneously.
Excellent communication skills and follow through in project completion.
Proficient in all Microsoft Office Suite (Excel, Word, Outlook).
Ability to work independently and as part of a team.
Ability to prioritize tasks and meet deadlines in a fast-paced environment is a must.
Bachelor's degree in Accounting, Finance, or related field preferred.
About FGS Global
FGS Global is a strategic advisory and communications consultancy, with over 1400 multidisciplinary experts across the world's major financial, government, business, and cultural centers. The firm is an acknowledged leader in crisis, corporate reputation, public affairs and capital markets, M&A advisory and boardroom communication counsel. FGS Global supports its clients in addressing a myriad of stakeholder concerns by leveraging its research and insights, media placement, content, digital, and data capabilities. The company was created in December 2021 by combining Finsbury, Hering Schuppener, The Glover Park Group, and Sard Verbinnen & Co. FGS Global serves its client base from 27 cities worldwide, including U.S. Offices in New York, Washington, D.C., Los Angeles, Boston, Chicago, San Francisco, South Florida, and Houston.
New York Salary Range
$65,000-$75,000 USD
New York City Salary Range
$65,000 - $75,000 USD
Auto-ApplyFT Customer Service 12pm-8pm #1557
Account representative job in Batavia, NY
We are searching for friendly and energetic full-time Customer Service Team Member to join our Tim Hortons team at 204 Oak St in Batavia, NY on the Evening shifts (12pm-8pm) & part-time (2pm-8pm) including weekends. As a team member, your top priority is guest satisfaction. Whether you are the very first person our guests encounter, or you are producing quality food items that our guests have come to enjoy and love you will have the opportunity to deliver and create exceptional guest experiences. Your energy and passion for guest service are what make you a top team member in this fast-paced environment, while your ability to multi-task and communicate with your fellow team members will contribute to your success.
In this position, delivering outstanding customer service will be your main objective. Additional responsibilities include processing food orders, cleaning public spaces, and preparing food and beverage orders. The ideal candidate will be friendly, with excellent communication and interpersonal skills.
Hospitality & Customer Service:
• Create a positive first impression by maintaining a clean and inviting dining room, parking lot, and wearing proper attire.
• Ensure coffee and products are always fresh and accurate by following our REV procedures.
• Deliver exceptional customer service through a friendly attitude, attentive behavior, and in-depth product knowledge.
• Enhance the customer and employee experience by following the S.E.T. Principles: Smile, Eye Contact, Thank You.
• Use proper procedures to ensure accurate orders, such as repeating the customer's order and verifying what products are being delivered to each customer.
• Greet customers promptly and warmly within 5 seconds at the front counter and drive-thru.
• Maintain speed of service targets by working efficiently and meeting customers' needs.
Restaurant Operations:
• Adhere to all operational standards and guidelines for product preparation.
• Prepare all products accurately by following the order monitor.
• Communicate showcase and product needs to ensure availability for customers.
• Regularly monitor and record temperatures of required products.
• Keep the front counter and drive-thru area clean, organized, stocked, and ready for rush periods.
Policies & Procedures:
• Follow all restaurant policies, procedures, and standards.
• Practice proper hand washing techniques and adhere to sanitation guidelines.
• Complete all sanitation tasks as outlined.
•
Health & Safety:
• Work in compliance with occupational health and safety legislation.
• Follow safe work practices and procedures.
• Use required personal protective equipment.
• Report any injuries, accidents, unsafe conditions, or contraventions of health and safety regulations promptly to the Restaurant Manager or Human Resources.
• Operate equipment and machinery safely to ensure the well-being of everyone.
Qualifications:
• Excellent customer service skills with a friendly and welcoming attitude.
• Ability to work in a fast-paced environment with a sense of urgency.
• Strong communication and interpersonal skills.
• Ability to work on a team and with multiple employees.
• Attention to detail and ability to accurately process orders.
• Willingness to assist with training new employees.
Physical Demands and Working Environment:
The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
Environment:
Work is performed in a busy quick food service restaurant, where employees are communicating frequently with customers and other employees. Employees in this role must be able to prepare a variety of food and beverage items and work with/train other employees. There are frequent interruptions, tasks, and position changes.
Physical:
Primary functions require sufficient physical ability and mobility to work in a restaurant setting with multiple employees and customers; to stand for prolonged periods of time; to stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight from
below temperatures and high heat temperatures, and to verbally communicate to exchange information.
Vision:
See in the normal visual range with or without correction.
Hearing:
Hear in the normal audio range with or without correction. Ability to use and wear a headset for long period of time to take and process customer orders.
Other: Regular and predictable attendance is an essential function of this job.
This in no way states or implies that these are the only duties to be performed by this employee. The company maintains the right to add or change these duties of this position at any time.
NOTE: By applying for this position, you acknowledge and understand the above . This job description in no way states or implies that these are the only duties to be performed by an employee in this role. It is not exhaustive and may be subject to change. The company reserves the right to assign additional duties and responsibilities as needed.
Clark-Lumberg Associates LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Accounts Receivable Billing and Cash Coordinator
Account representative job in Cheektowaga, NY
The Accounts Receivable Billing and Cash Coordinator is responsible for Cash Receipt Applications and Private Insurance Billing functions.
Major Responsibilities/Activities:
Apply daily cash receipts.
Prepare Private Pay billings / statements.
Apply client copayments in AR system.
Prepare and maintain weekly spreadsheets for government vouchers and payment logs.
Complete and pursue all Payment Logs for government contracts.
Interact with clients regarding account information, including but not limited to taking client payment information over the phone.
Provide billing support to AR Billing Reimbursement Coordinator II, when necessary, to include assistance with aging and collections.
Coordinate department preparation of A/R work papers and/or schedules as needed for financial statement and/or compliance audits.
Maintain organized filing system for billings and cash receipts.
Ensure client confidentiality and compliance with HIPAA regulations
Models and practices sensitivity, fair treatment and acceptance of diversity in all interpersonal interactions.
Participates and contributes to program Quality Improvement process.
Utilize Agency phone and email systems following standard customer services protocol. This includes: answering the telephone in a timely and professional manner, directing calls appropriately and returning phone and email requests promptly.
Demonstrate excellent phone etiquette and customer service skills. Also demonstrate knowledge of agency programs and services.
Maintain positive working relationships with program staff and others within the agency. Demonstrate strong interpersonal skills during interactions with internal and external customers.
Complies with all agency policies and procedures.
Other Duties as Assigned
Minimum Requirements:
Associates Degrees in Accounting or relevant experience.
Minimum 2 Years billing and cash experience, behavioral healthcare setting a plus.
Proficient in Microsoft Excel.
Knowledge of the Accounting Principles.
Strong Customer Service skills.
Essential Physical Requirements:
Must be able to remain stationary (at the work station) for the majority (95%) of his/her work shift.
Constantly operate a phone system, computer and other office machinery, such as a fax machine, copy machine, calculator, postage machine, etc.
Frequently communicate accurate information with coworkers, clients and children who will use the Agency's services.
Must be able to access multi-level buildings.
Competitive Pay Range of $45,000- $55,000 annually based on experience
CFS offers full-time employees the below benefits to support our employees and their families and help to create a healthy work environment.
Paid Time Off (PTO)
-20 PTO Days (25 Days After Five Years of Employment)
-14 Paid Holidays (includes 2 flex holidays)
- Bereavement: Four Paid Days
- Paid Jury Duty
Employer Paid Life Insurance
Medical, Two Plan Options
Dental, Two Plan Options
Vision Insurance
Wellness Program and Incentives
Health Savings Account (HSA) and Quarterly Employer-Contributions
Healthcare Flexible Spending Account (FSA)
Dependent Care FSA Retirement
Employee Referral Bonus
Qualifying Employer for Public Service Student Loan Forgiveness Program (PSLF)
403(b) Right Away and Employer-Contributions After Two Years
Child & Family Services is an Equal Opportunity Employer: Child & Family Services provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, veteran or familial status, or genetics. In addition to federal law requirements, Child & Family Services complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer leaves of absence, compensation, and training.
Head of Billing
Account representative job in Buffalo, NY
About Ascend
At Ascend, we understand the struggles that accounting & finance professionals face in traditional public accounting firms - from rigid hierarchies, overwhelming workloads, and the elusive work-life balance. It's time for a transformative change. We believe your ambition should not be constrained by outdated practices or opaque career paths. Here, you're not just a number; you're a valued member of a community that supports & celebrates your professional & personal fulfillment. Our mission is to transform the public accounting experience into one where work-life harmony is a reality, and where your career advancement is supported by a nurturing network and comprehensive resources.
Ascend empowers entrepreneurial CPAs to reach their goals with an innovative growth model that brings our partner firms into the new age. Backed by private equity from people-focused Alpine Investors, Ascend is building a modern platform for regional accounting firms that enables them to stay independent while having access to resources of a large CPA firm. These resources include growth capital, robust talent acquisition, best-of-breed technology, a catalytic leadership system, shared back-office services, and modernized equity incentives.
Founded in January 2023, Ascend attained revenues sufficient to qualify it as a Top 100 U.S. accounting firm within six months of operation. Explore Ascend, where your career soars without sacrificing your quality of life.
About Tronconi Segarra & Associates
We are a top 3 accounting and advisory firm in Western New York with nearly 140 partners and associates, including 70 CPAs serving clients across the U.S., Canada, Europe, and South & Central America. We serve all industries and have deep expertise in small business, manufacturing, education, e-commerce, aerospace & defense, construction, insurance, professional services, private equity, non-profits, and government entities. Our key services include Tax Advisory services, M&A/Transaction Advisory services, State & Local Tax services, Client Accounting & Advisory Services (CAAS), Audit & Attestation Advisory services. We have many additional services that we specialize in. We strategically partnered with Ascend, an accounting firm platform, in 2025 to expand our footprint and enhance our capabilities and service offerings to our clients.
The Team You Will Join
At Tronconi Segarra & Associates (TSA), we empower every client to become his or her best and most confident self through the responsible provision of high-quality financial and business services, products and information. Over the years, our clients have told us that our solutions have made a difference in their businesses and given them the confidence to take the next steps - buy or sell a business, expand a plant, open a new branch, hire additional employees, prepare for the next generation to run their business, expand sales to a new country. And we've been with them every step of the way, providing the support, services and information they need to reach the next level of success.
The Opportunity
We're looking for a hands‑on, systems‑savvy Head of Billing & Financial Management to own TSA's end‑to‑end billing and accounts receivable (A/R) operations. You will run a disciplined prebill-to-cash process, partner closely with Partners and Billing Managers, and use CCH Axcess Practice to drive accuracy, speed, and profitability in our billing cycle. You'll also improve cash flow by tightening our DSO and AR aging, modernizing client payment options, and elevating visibility with actionable reporting across the firm. You'll oversee a small team supporting you across the below responsibilities.
How You'll Help Us Build a Confident Future:
Billing Operations & Client Invoicing
Own the monthly billing calendar-collect prebills, lead review meetings with engagement leaders, finalize, and post invoices on schedule. Use CCH Axcess tools (e.g., Billing Wizard, Billing Groups, invoice templates/master paragraphs, recurring/progress bills) to standardize and accelerate workflow.
Ensure accurate engagement setup (fee arrangements, rates, billing addresses, tax settings) and maintain clean client/billing data for reporting and profitability analysis in Axcess Practice.
Publish invoices and oversee payment reconciliation and reporting.
WIP, Prebills & Profitability
Monitor WIP daily; perform WIP enquiries and filters to surface billable items, scope creep, and budget variances before billing. Recommend writeups/downs with clear rationale; document all adjustments.
Track realization and margin trends by client, engagement, partner, and service line; educate teams on drivers and alternatives (e.g., value pricing, fixed fees) to support profitable growth.
Publish and monitor monthly billing, invoicing, and collection goals.
Collections & Cash Applications
Lead collections with a professional, relationship‑oriented approach; segment accounts, set contact cadences, and partner with engagement leaders to resolve disputes quickly.
Reduce Days Sales Outstanding (DSO) and AR > 90 days through targeted tactics (e.g., earlier billing milestones, progress billing, clearer terms, modern payment methods).
Accounts Payable & Expense Management
Own paying, posting, and tracking firm invoices in alignment with our firm budget.
Support approving and monitoring submitted expense reports that align with our firm budget.
Systems, Data & Process Improvement
Be our in‑house CCH Axcess Practice expert-optimize configurations, security roles, and dashboards; champion time entry compliance and month‑end cutoffs to improve data integrity.
Standardize firmwide billing SOPs (prebill reviews, approval thresholds, credit memos, reversals) and leverage Axcess features for audit trail and efficiency.
Partner with Operations/IT on integrations (e.g., Portal, payments) and continuously improve performance (e.g., large Billing Groups handling, historical references).
Own Service Code maintenance, mapping, and transformations to improve reporting clarity.
Stakeholder Management & Leadership
Partner with the CGO to serve as a trusted advisor to Partners on fee structures and billing strategies; communicate proactively on status, risks, and cash expectations. (Effective pricing and timely billing/collections are key to a healthy practice.)
Manage Attorney relationship for AR collections
Supervise a small billing/AR team; recruit, coach, and develop talent. Foster a culture of ownership, accuracy, and service.
What You Need to Succeed (Required Qualifications):
5+ years of billing/AR leadership in professional services (public accounting preferred).
Deep, hands‑on expertise with CCH Axcess™ Practice (time & billing, WIP, prebills, invoices, adjustments, billing groups, reporting).
Proven results improving DSO, AR aging, and billing cycle time.
Advanced Excel (pivot tables, lookups), strong data hygiene mindset, and comfort with payment tech.
Excellent communication and stakeholder management skills; able to navigate partner‑level conversations with clarity and diplomacy, and client AP stakeholders.
What Will Give You an Edge (Additional Skills)
Exposure to pricing models in CPA firms (hourly, fixed‑fee, value pricing) and their impact on realization/gross margin.
Experience with client procurement/e‑billing portals (POs, vendor onboarding) and dispute resolution workflows.
Bachelor's degree in accounting, Finance, or related field.
Familiarity with Axcess training resources (e.g., CCH Axcess Practice-Biller curriculum) and release enhancements.
Success Measures
Billing Timeliness: % of engagements billed on schedule; cycle time from prebill to posting.
Cash Flow: DSO and AR aging (e.g., % > 90 days) trending down.
Profitability Hygiene: Reduced write‑offs; stronger realization/margin by client/partner/service line; clearer pricing alignment.
Data Integrity & Adoption: On‑time time‑entry compliance; minimized exceptions; adoption of standardized invoice templates and billing groups in Axcess.
The annual base salary range for this role is $65,000-$85,000. This range includes the anticipated low and high end of TSA's salary range for this position. Actual compensation may vary based on various factors, including experience, education and/or skill level.
At Ascend, we provide a fair and equal employment opportunity for all candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Ascend hires and promotes individuals solely based on qualifications for the position to be filled and business needs.
Auto-ApplyBilling Specialist
Account representative job in Buffalo, NY
Job Description
Gerber Ciano Kelly Brady LLP is seeking an experienced Billing Specialist for immediate full-time employment. Candidate should have a minimum of three (3) years experience, although exceptional candidates with less experience will be considered. The Billing Specialist position is to undertake billing operations in the firm's accounting department. The role will consist of distributing and editing prebills, finalizing invoices and submitting them to the client; ensuring bills are processed appropriately.
This position requires a high level of motivation, flexibility, initiative and ability to follow through on ongoing projects. The ideal candidate should have the ability to exercise good judgment in a variety of situations, with strong and professional communication skills. They should be friendly and outgoing and be able to work both independently and as a team player. The candidate will work with team members and attorneys in all locations on matters across the firm's footprint.
Overall Responsibilities:
Review and edit all client invoices for appropriate documentation and approval according to client guidelines
Perform specific billing and e-billing tasks and projects
Issue and post bills
Communicate with attorneys and legal team members on matters related to billing and e-billing
Add new matters and timekeepers to e-billing sites
Submit budgets to e-billing sites
Communicate any updates re: billing contacts/rates/etc. to Accounting
Gathering information for new e-billing site setup
Qualifications:
Minimum 2-3 years of legal billing experience
Proficiency in Aderant, BillBlast preferred
Familiarity with accounting software and understanding of basic functions
Knowledge of and/or the ability to learn and function within client billing platforms
Excellent computer skills, including Microsoft Word, Excel, Outlook
Strong data entry and record keeping skills
Excellent interpersonal, communication and client service skills
Attention to detail and problem-solving skills
Excellent time management skills and ability to prioritize and multitask
Our Mission Statement says that we cultivate a working environment that provides a humane, sustainable approach to earning a living and living in our world - for ourselves and for our clients. Further, we are committed to reducing our costs, and our footprint on the planet, by integrating virtually and avoiding the traditional “brick and mortar” costs associated with operating a law firm.
We achieve this by ensuring that our team comes from diverse socio-economic, cultural, geographic, and educational backgrounds. We believe diversity is required to bring a variety of perspectives and approaches to our clients' needs. Although we have the sophisticated clients and robust resources typical of a large law firm, we strive to maintain a relaxed, informal atmosphere that fosters professional development, personal satisfaction and growth.
Salary is commensurate with experience and skill set. Position offers benefits, including health, life, dental, vision, short-term and long-term disability, as well as 401k, flexible work, and paid time off.
For New York City Applicants: Salary range: $20.00 - $30.00/hr., plus may be eligible for an annual discretionary bonus. The anticipated salary range is for candidates who will work in New York City. The salary offered to a successful candidate will depend upon the individual's skills, experience, qualifications, and other job-related factors permitted by law. Gerber Ciano Kelly Brady, LLP, is a multi-state employer and this salary range may not reflect positions that work only in other states.
Advanced Billing Specialist
Account representative job in Buffalo, NY
Advanced Billing Specialist BH Job ID: 3468 SF Job Req ID: 16262 Ingersoll Rand is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
Job Title : Advanced Billing Specialist
Location : Buffalo, New York or Quincy, IL
About Us
Imagine a company with technology leadership of over 160 years, yet it operates with the energy of a startup. Ingersoll Rand has dedicated itself to Making Life Better for its employees, customers, shareholders, and planets. We produce innovative and mission-critical flow creation and life science technologies - from compressors to precision handling of liquids, gasses, and powers - to increase industrial productivity, efficiency, and sustainability. Supported by over 80+ brands, our products are used in various end-markets including life sciences, food and beverage, clean energy, industrial manufacturing, infrastructure, and more. Across the globe, we're driving growth with an entrepreneurial spirit and ownership mindset. Learn more at irco.com and join us to own your future.
Job Summary
Ingersoll Rand is seeking an experienced Advanced Billing Specialist to manage the customer experience across the Americas within our Industrial Technologies division. This role is pivotal in supporting operational transactions, milestone billing, and fostering strategic initiatives such as pricing, customer satisfaction, and service levels. The ideal candidate is customer-focused, self-motivated, and possesses a strong understanding of order management, supply chain operations, and financial processes.
Responsibilities
* Act as primary liaison between North American channel partners, manufacturing, and internal teams to ensure timely delivery and order accuracy.
* Manage customer expectations by communicating delivery timelines and resolving issues proactively.
* Develop and maintain effective relationships with key accounts and distribution partners.
* Oversee sales order bookings, backlog management, and P.O. errors.
* Manage milestone billing, invoice submissions, and order processing through various channels including Oracle/CRM systems.
* Support change order requests and ensure accurate invoicing and dispute resolution.
* Coordinate cancellation requests to avoid inventory discrepancies.
* Drive order processing consistency and improve first pass yield for order details.
* Support internal and external audits, record retention, and reconciliation activities.
* Lead cross-functional projects and process improvements using IR Lean tools.
Qualifications:
* Associates degree required
* 2+ years higher education
Preferences:
* Proficient in MS Office applications and ERP systems, especially Excel.
* Strong understanding of order management, invoicing, and supply chain processes.
* Excellent communication skills, both written and verbal.
* Demonstrated ability to build strategic relationships and lead cross-functional initiatives.
* Customer-focused with problem-solving skills and a proactive approach to continuous improvement.
* Bachelor's Degree in Business, Finance, Marketing, or Supply Chain preferred.
Work Arrangement and Travel Requirements:
* Onsite position in Buffalo, NY or Quincy, IL
Pay Range:
The pay range for this role is $45,000-$55,000. The pay range considers a wide range of factors that include a candidate's skills; experience and training; licensure and certifications; and geographic location.
What We Offer
At Ingersoll Rand, we embrace a culture of personal ownership - taking responsibility for our company, our communities, and our environment, as well as our individual health and well-being. Our comprehensive benefits package is designed to empower you with the tools and support necessary to take charge of your health, ensuring that together, we can continue to make life better. Our range of benefits includes health care options like medical and prescription plans, dental and vision coverage, as well as wellness programs. Additionally, we provide life insurance, a robust 401(k) plan, paid time off, and even an employee stock grant, among other offerings. These benefits are our commitment to you, so you can be your best at work and beyond.
Ingersoll Rand Inc. (NYSE: IR), driven by an entrepreneurial spirit and ownership mindset, specializes in mission-critical flow creation and industrial solutions across more than 40 respected brands. Our innovative products excel in complex, harsh environments, helping our customers develop lifelong relationships through expertise, productivity, and efficiency. For more information, visit *************
Medical Billing Specialist
Account representative job in Williamsville, NY
Job Title: Medical Billing Specialist
Reports to: Billing Manager
Pay: To determine our range, we consider as many of the following data points as are available to us: external market salary survey data, internal data in terms of comparable roles and our budget for the position. What we have posted is our good faith estimate of what we expect to pay: $17-$22 an hour.
Summary: In this role you will be responsible for identifying, fixing and resubmitting denied claims, following up with insurance carriers regarding claims that have not been responded to, reviewing insurance carriers websites to gather patient deductible information and answering incoming patient phone calls.
Based at: GLMI Billing Office - with remote capability
Our Values:
As a member of the team at GLMI it is expected that you embody the Great Lakes Way in your daily actions here.
Personalize the Experience
Greet with eye contact and share a smile.
Create a tone of friendliness and warmth in conversations with patients, peers, and associates.
Respectfully interact with patients, peers, and associates at their pace and level.
Take time to listen to and understand others.
Demonstrate patience and compassion when interacting with patients, peers, and associates.
Act on opportunities to go above and beyond.
Own it, Do it
Do what you say you will do.
Anticipate and prevent potential problems.
Be responsible and efficient with Great Lakes resources (time, scheduling, property, equipment, etc.).
Follow up on inquiries promptly and accurately.
Take personal responsibility for your work area and the quality of your work.
Communicate clearly, respectfully, and in a timely manner.
Perform as One Team
Speak positively about Great Lakes, team members, and patients.
Demonstrate respect and attentiveness to team members when communicating.
Recognize and share successes of the Great Lakes Way in action.
Proactively offer to help others.
Be flexible and embrace changes with a positive attitude.
Contribute to a fun, energetic, and positive work environment.
Practice blameless problem solving, assuming the positive intentions of others.
Strive for Excellence
Share information, knowledge, and expertise.
Be relentless about acting on opportunities to learn and improve.
Ask for, accept, and use feedback.
Look for and act on opportunities for continuous improvement.
Duties and Responsibilities include the following:
Identify and re-work denied claims
Follow up with insurance carriers on unpaid accounts
Process real-time Medicaid claims through Epaces
Review insurance carriers websites to identify patient out of pocket expenses
Make outgoing calls to patients to advise of out of pocket expenses prior to visit
Ability to use and understand insurance carriers websites
Ability to review and understand insurance EOB
Answer incoming patient phone calls and process payments
Ability to prioritize workload
Ability to focus and successfully meet monthly goals set by management
Ability to adhere to Policy and Procedures set companywide and interdepartmentally
Other duties as assigned by management
Necessary Skills:
Knowledge of Excel
Ability to operate a computer and basic office equipment
Skill in answering a telephone in a pleasant and helpful manner
Ability to read, understand and follow oral and written instructions
Ability to establish and maintain effective working relationships with patients and employees
Must be well organized and detail oriented. Must be able to multi-task
Physical and Mental Requirements:
May be asked to lift up to 25 pounds
Standing, walking, sitting, keyboard use for long periods of time
Ability to listen and communicate with patients face to face or over the phone
Will be required to read, write, work in a fast-paced office setting
Ability to make decisions and think quickly
Must have mental and physical capabilities to perform all tasks listed above
Qualifications: High school diploma or GED.
Medical Billing Specialist Full Time, Gowanda, NY
Account representative job in Buffalo, NY
Recovery Options Made Easy (ROME) is currently seeking a Medical Coding/Accounting Specialist to join our growing team! Our Agency is an established and growing organization in Western New York that specializes in providing mental health services to individuals and families via telehealth, in-person, or in-home. We are currently looking for a passionate and dedicated Coding Specialist to join our team. The Coding Specialist is responsible for performing necessary preparation for billing, coding and clerical duties to ensure accurate management of the practice account receivables. The Coding Specialist will work with a team to conduct a variety of daily tasks, including preparing clean and timely document for claim submissions, maintaining precise data, and collaborating with our billing to team obtain payment.
Qualifications for Medical Coder
• MUST HAVE: High School diploma or equivalent and Medical Coding Certification
Associates' Degree in Medical coding or successful completion of a certification program
2 years (minimum) of medical billing experience, working with a billing agency or provider's office
Preferred AHIMA Certified or AAPC certified
Familiarity with ICD-9 codes and procedures
Must have experience with EMS or other EMR systems
Commitment to a high level of customer service
Solid oral and written communication skills
Working knowledge of medical terminology and mental health preferred
Must have capabilities to work independently and remotely.
Must have excellent communication and organizational skills and be familiar with working in a fast-paced environment
Must be able to analyze processes and conceptualize solutions
Strong proficiency with MS Office products and advanced Excel skills
Essential Duties and Responsibilities include the following
• Monitor the accuracy of documents for claim submission
• Verify ICD-10 / CPT coding for accuracy and make adjustments as needed
Ensure codes are accurate and sequenced correctly in accordance with government and insurance regulations
• Credential staff with appropriate agencies
Follow up with the provider on any documentation that is insufficient or unclear
• Perform special projects/reports and other duties as requested
Assign codes to diagnoses and procedures, using ICD (International Classification of Diseases) and CPT (Current Procedural Terminology) codes
Communicate with billing department for accurate submissions and open claims
Monitor and identify status of outstanding accounts
Receive and review participant PHI and documents for accuracy
Review the previous day's data of participant notes for evaluation and coding
The Americans with Disabilities Act of 1990 (ADA) prohibits discrimination by employers, in compensation and employment opportunities, against qualified individuals with disabilities who, with our without reasonable accommodation, can perform the “essential functions” of a job. A function may be essential for any of several reasons, including: the job exists to perform that function, the employee holding the job was hired for his/her expertise in performing the function, or only a limited number of employees are available to perform that function.
Recovery Options Made Easy, is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. Recovery Options Made Easy will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business. If you are interested in applying for an employment opportunity and feel you need a reasonable accommodation pursuant to the ADA, please contact Colleen Hutchinson at Recovery Options Made Easy..
Auto-ApplyMedical Billing Specialist
Account representative job in Buffalo, NY
Job DescriptionBenefits:
No Nights or Weekends
401(k)
Paid time off
Competitive salary
Flexible schedule
Profit sharing
Benefits/Perks
Flexible Scheduling
Competitive Compensation
Careers Advancement
Job Summary
We are seeking a Medical Billing Specialist to join our Primary Care team.
Responsibilities
Will be responsible for reviewing office notes, and assign appropriate coding to visit notes.
Must be well-versed in ICD-10, CPT coding, and quality measures.
Must be proficient at posting patient and insurance payments, both manual and auto post.
Will work denials, produce patient billing statements, process appeals, and consistently adhere to HIPAA regulations.
Will have excellent communication and strong interpersonal skills and demonstrate discretion and tact when handling sensitive patient information.
Qualifications
High school diploma/GED or equivalent
Previous experience as a Medical Coder, Biller, or in a similar position
Medent experience preferred
Strong written and verbal communication skills
Highly organized and able to problem-solve
Ability to adhere to strict confidentiality guidelines.
Minimum 4 years of Primary Care Billing/Coding is a must
Certified Medical Coder or Biller is preferred
Billing Specialist - Pharmacy Technician
Account representative job in Buffalo, NY
FIND YOUR FUTURE
We're excited about the potential people bring to our organization. You can grow your career here while enjoying first-class perks, benefits and a culture that fosters growth, innovation and collaboration.
The Billing Specialist assists with the various activities of the pharmacy operations not requiring the professional judgment of the pharmacist. The Billing Specialist is primarily responsible for completing the billing of both pharmacy and medical claims and adjudicating rejections.
Signing Bonus:
This position will be granted a $1000 bonus to be paid upon completion of 6 months of service with the company
Qualifications
High school diploma or GED required. National Pharmacy Technician Certification (CPhT) preferred.
One (1) year of experience working in a high-volume pharmacy, or equivalent setting, required, or six (6) months as a temporary associate in the Reliance Rx Operations & Compliance department.
Experience working with online claims processing system preferred.
Effective oral and written communication skills and an aptitude for working with other health care professionals.
Ability to lift a minimum of 5 lbs.
Proven examples of displaying the Reliance values: Collaborative, Accessible, Results-Oriented, Empowering, and Supportive.
Essential Accountabilities
Responsible for billing all claims (pharmacy and medical) and managing rejections to ensure appropriate follow up and delivery promise times are met.
Act as a liaison between patients and insurance companies, and facilitate communication between patients and doctors, medical staff and administrative staff.
Work with payors to resolve any billing issues.
Ensure Reliance Rx is following CMS guidelines per Medicare and Medicaid guidance
Confirmation of billing accuracy and payor billing/shipping requirements.
Process and set up deliveries to medical offices.
Medical claims billing for both supplies and medications.
Confirm financial aspects of the claims prior to them leaving the facility.
Portal management including refill reminders, processing orders from the portal, and completing patient registrations.
Financial assistance coordination with patients for foundation care, copay assistance, or free medication programs where applicable.
Assist the Patient Care Specialists in workflow and with incoming and outgoing calls in accordance with business needs, to include but not limited to:
maintaining patient records; filing and documentation duties.
set up and data entry.
financial arrangements and collecting co-payments.
prior authorization assistance with offices.
coordination of benefits.
promote information sharing and continuous process improvement.
Function in strict accordance with standard, written procedures and guidelines with deviation approved by the supervising pharmacist.
Immigration or work visa sponsorship will not be provided for this position
Hiring Compensation Range: $20.50 - $21.50 hourly
Compensation may vary based on factors including but not limited to skills, education, location and experience.
In addition to base compensation, associates may be eligible for a scorecard incentive, full range of benefits and generous paid time off. The base salary range is subject to change and may be modified in the future.
As an Equal Opportunity / Affirmative Action Employer, Independent Health and its affiliates will not discriminate in its employment practices due to an applicant's race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity or expression, transgender status, age, national origin, marital status, citizenship and immigration status, physical and mental disability, criminal record, genetic information, predisposition or carrier status, status with respect to receiving public assistance, domestic violence victim status, a disabled, special, recently separated, active duty wartime, campaign badge, Armed Forces service medal veteran, or any other characteristics protected under applicable law.
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for additional EEO/AAP
or Reasonable Accommodation
information.
Current Associates must apply internally via the Job Hub app.
Auto-ApplyRPA GCS Technician I / Niagara Falls ARS, NY
Account representative job in Buffalo, NY
***** Candidates must possess current DoD Top Secret Security Clearance with SCI *****
The Ground Control Station (GCS) Technician I position will support the daily operations of an Air Force Remotely Piloted Aircraft (RPA) unit located at Niagara Falls ARS in New York. The ideal candidate will perform organizational level maintenance on GCSs in accordance with Air Force Technical Data under direct supervision. This position will execute preventative maintenance actions, inspections, modifications, troubleshooting, testing, and removal and installations of electronic and IT systems and subsystems utilizing best maintenance practices as identified by Air Force instruction.
USAF equivalent position is Apprentice level Avionics Technician, Cyber Transport, or RF Transmission Systems. Position reports to the Site Manager.
Essential Responsibilities
Interfaces with the customer on a regular basis, excellent customer service and communication skills are required. Able to adhere to Air Force Instruction (AFI), AFI 21-101 - Aircraft and Equipment Maintenance Management, and Technical Data in the performance and documentation of maintenance actions. Documents all maintenance actions and discrepancies utilizing aircraft logs and records utilizing AFTO 781s, Maintenance Information Systems (MIS), and maintenance logs. Applies basic technical knowledge to solve problems by referencing Air Force Technical Data including determining the location and density of circuitry, isolating malfunctions, and incorporating engineering changes. Requires a basic understanding of the interrelationships of circuits, planning work schedules, selecting tools and test instruments, and understanding compliance with maintenance instructions and technical directives. Uses common and complex test instruments to isolate malfunctions and develop concrete solutions for remediation. Work may be reviewed by the Supervisor for general compliance with accepted practices. Maintains, repairs, and installs various types of electronic equipment and related devices such as electronic transmitting and receiving equipment (e.g., radar, radio, telecommunication, SATCOM and navigational aids); micro and mainframe computers and terminals; and industrial measuring, controlling equipment, and industrial calibration devices. Applies basic technical knowledge of electronics principles in determining malfunctions and applies skill in restoring equipment operations. This technician works under immediate supervision and achieves technical guidance, as required, from a higher-level technician or the supervisor. Performs all other duties as assigned or requested.
Minimum Requirements
Must have high school diploma or have completed relevant military and/or vocational technical school curriculum.
Exceptional verbal and written communication skills.
Must be capable of using and reading blueprints, wiring diagrams, and data tables.
Basic understanding of Windows.
Thorough knowledge of the Microsoft Office Professional suite of software (Word, Access, Excel, PowerPoint, etc.).
Must be able to gain and maintain one of the following IAT Level II certifications: CCNA Security, CySA+, GICSP, Security+ CE, SSCP, or GSEC, IAW DOD 8570.01-M commensurate with the assigned duties within 90 days of hire.
Additional “on the job” training may be required.
Must be able to lift / carry items in excess of 50 pounds.
Must be able to work a non-traditional schedule to maintain 24/7/365 operations.
Must be able to speak, read, write, and understand English.
Must submit updated SF-86 within 30 days of hire start date.
Must possess and be able to maintain current DoD TS/SCI.
Preferred Qualifications
Associate degree in a relevant career field.
Minimum of one year actual and recent Aircraft Avionics, Ground Control Station, SATCOM maintenance, Military Aviation, and/or Communications experience preferred.
Working knowledge of basic electronics maintenance and repair.
Possess basic knowledge of technical publications related to aircraft and ground control station electronics maintenance.
Know basic theory of flight and electronic flight controls, and a basic knowledge of electronic principles.
Basic understanding of SATCOM communications.
Capable of using and reading blueprints, wiring diagrams, and data tables.
Possess basic skills and knowledge in the operation of networks; both hardware and software, to include network topology, standards, and protocols.
Basic understanding of Windows and Linux operating systems.
Application of technical knowledge of electronic principles in determining malfunctions and skill application in restoring equipment systems and operations.
RPA Operations Experience.
Military C4ISR (Command, Control, Computers, Communication, Intelligence, Surveillance, and Reconnaissance) experience.
Prior Experience as a Defense Contractor.
Prior Experience in RPA Aircraft Avionics/GCS/SATCOM Maintenance and Repair.
FCC Radio Telephone License.
Knowledge and ability to administer Linux on both servers and workstations.
Prior experience installing, upgrading, and administering operating systems and application software in multi-user client/server environments, including Linux.
Current IAT Level II Certification.
Compensation
The hourly rate for this Service Contract Act (SCA) position is $31.91 per hour.
Benefits
Amentum offers the following benefits for this position, subject to applicable eligibility requirements and Wage Determination: medical, dental and vision insurance, 401(k) retirement plan, life insurance, long-term and short term disability insurance. Paid time off is determined by the applicable Wage Determination.
Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal laws and supplemental language at Labor Laws Posters.
Auto-ApplyAccounts Receivable Specialist
Account representative job in Buffalo, NY
Job Description
Skyworks LLC is a family owned and operated business specializing in rental, sales and service of construction equipment. We are a team inspired by a positive culture to build exceptional customer experiences.
About the Role
We're looking for a motivated and detail-oriented Accounts Receivable Specialist to become a key player on our team in Buffalo, NY. This role offers the opportunity to collaborate directly with customers and internal team members, solve problems, and contribute to the financial health of the company.
The Accounts Receivable Specialist will:
Manage and follow up on customer accounts in a fast-paced, collaborative environment - making a measurable, positive impact on cash flow
Provide a high level of customer service by addressing inquiries, reconciling payments, and investigating short payments or disputes - turning problems into solutions and strengthening customer relationships
Monitor and maintain assigned accounts, following up to reduce delinquency while preserving strong, long-term customer loyalty
Communicate effectively with branch managers to keep them updated on account statuses and collaborate toward solutions
Support account reconciliation, account adjustments, small balance write-offs, and related financial processes
Work closely with teammates to identify process improvements and contribute to a more efficient, customer-centric department
Opportunity to grow within Skyworks and learn additional financial operations, depending on performance and career aspirations
What We're Looking For:
Familiarity with billing and collections procedures
Ability to multi-task while retaining strong attention to detail
Collaborative team player who communicates effectively with both colleagues and clients
Positive, adaptable, and motivated - someone who's eager to grow with us
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance
#INDCORP
Accounts Receivable (AR) Accountant
Account representative job in Buffalo, NY
The Accounts Receivable (AR) Accountant is responsible for accurately tracking and recording incoming payments, issuing invoices, and reconciling customer accounts. This role monitors outstanding balances, ensures the timely collection of payments, and resolves billing discrepancies as they arise. Additional responsibilities include maintaining accurate financial ledgers, preparing essential documentation, and generating reports for internal review and auditing purposes.
RESPONSIBILITIES:
* Maintain up-to-date billing systems with internal and external stakeholders.
* Generate and send out invoices for county home-delivered and congregate dining programs.
* Managed Long-Term Care (MLTC) billing, including processing claims and overseeing billing for long-term services. Collaborate closely with the social work team to identify and resolve rejected claims promptly.
* Carry out billing, collection, and reporting activities according to specific deadlines.
* Generate age analyses and review AR aging to ensure accuracy, support timely collections, and identify and resolve discrepancies promptly.
* Prepare reports and schedules as needed for month-end closing and yearly independent audit.
* Assist with any and all mission work as needed and requested with some or no prior notice including, but not limited to: serving as a truck spotter, helping with Farm Market/Community Garden/Freight Farms/on and off-site food distributions, preparation of meals and serving home-delivered meals.
* Assists with other duties and projects as assigned.
Requirements
* Bachelor's Degree in Accounting or similar degree with a minor in Accounting; Associates Degree in Accounting with a minimum of 5 years in accounting required
* A comprehensive understanding of financial/accounting matters and processes.
* Strong oral and written communication skills.
* Ability to work successfully in a team environment; confidentiality essential
* Proficient in MS Office software as well as accounting software
* Current & valid NYS driver's license and daily access to an automobile
* Must be capable of lifting a minimum of 35 lbs.
Morning Billing Specialist
Account representative job in Chili, NY
About Us: C&M Forwarding is a dynamic and fast-paced logistics and distribution company committed to excellence in service and efficiency. We are currently seeking a detail-oriented and highly organized Morning Inbound Billing Specialist to join our team and help support our daily billing and operations processes.
Position Overview: The Morning Inbound Billing Specialist plays a critical role in ensuring the accuracy and efficiency of our morning billing operations. This individual will handle the processing of driver paperwork, scanning and auditing documentation, setting up the billing department for the day, and entering key data into our system to ensure accuracy of invoicing.
Key Responsibilities: Process, review, and scan driver delivery paperwork upon receipt. Audit documentation to ensure data accuracy and completeness within internal systems. Print and prepare delivery documentation and driver manifests. Organize billing folders and set up the department for the day by scanning documentation to off-site locations for data entry. Verify inbound orders for accuracy and confirm correct information is entered into the system. Interact with drivers and operations staff to collect and verify required paperwork. Input all customer orders and receipts into the system accurately and in a timely manner. Ensure proper invoicing of accounts by cross-checking key data points. Maintain positive working relationships with customers by professionally addressing inquiries or complaints regarding receipts, invoices, shipments, or inventory. Report any customer feedback or dissatisfaction to management promptly. Perform clerical tasks such as answering phone calls, using office equipment, and preparing correspondence as needed. Carry out additional tasks and responsibilities as assigned by management
Qualifications: High school diploma or equivalent; Associate's degree a plus 1+ years of experience in billing, data entry, or administrative support (logistics or warehouse industry preferred) Strong attention to detail and organizational skills Proficiency with Microsoft Office (Word, Excel, Outlook) and ability to learn proprietary systems Excellent communication and interpersonal skills Ability to work independently and manage time effectively Comfortable working in a fast-paced environment and interacting with drivers and operations personnel.
Schedule: Morning Shift Full-Time (Exact hours to be discussed during interview)
Why Join Us-- Competitive compensation Opportunities for growth and advancement Supportive team environment Training provided on internal systems and procedures
To Apply: Please submit your resume and a brief cover letter outlining your relevant experience and interest in the position to ************************.
Pay Range: $18.00 per hour - $21.00 per hour
Easy ApplyExperienced Collections Specialist
Account representative job in Lockport, NY
Job DescriptionBenefits:
Bonus based on performance
Opportunity for advancement
Training & development
Benefits/Perks
Careers Advancement Opportunities
Flexible Scheduling
Competitive Compensation
Job Summary
We are seeking a Collection Specialist to join our team. In this role, you will monitor accounts to identify outstanding payments and communicate with clients regarding the collection of those funds. The ideal candidate has excellent negotiation and interpersonal skills and the ability to work with limited supervision.
Responsibilities
Review accounts to discover overdue payments
Research client information and historical data on accounts
Communicate with clients regarding overdue accounts
Collect payments
Maintain accurate documentation of account status and collection efforts
The willingness and ability to provide seconds if needed
Qualifications
Previous experience as a Collection Specialist or in a similar position
Understanding of collection techniques
Knowledge of debt collection laws and regulations
Familiarity with computer databases
Ability to work well under pressure
Excellent communication and negotiation skills
Customer Service
Account representative job in Groveland, NY
AMAZING ON-SITE CUSTOMER SERVICE OPPORTUNITY!
Passionate about communication and helping others? Launch your career in Customer Service with an entry-level role that offers immediate hiring and consistent income!
Shift:
M-F Days
Must work one evening (until 9 PM) per week.
Position Type: DIRECT HIRE (Benefits start Day 1)
Pay: $17.25 - $17.75
Health + Welfare stipend adds an additional $4.23-$4.93/hour
Location: Geneseo, NY
Responsibilities
Do inbound and outbound calls and assist customers with questions, and issues
Discuss payment options and negotiate arrangements
Handle emails with a helpful, can-do attitude
Troubleshoot problems and find fast, friendly solutions
Document all customer interactions clearly and accurately in the system
Follow call scripts and document interactions
Represent the company with professionalism and positivity-every time
Experience
Diploma or GED required; extra education gets you noticed.
Excellent communicator who thrives on persuasion and problem-solving.
Comfortable juggling multiple systems while keeping customers engaged.
Hungry to learn, hit targets, and grow your career.
Strong communication, typing, and organizational skills
Familiarity with standard office systems and procedures
Ability to report to work, in-office, in Geneseo, NY
Benefits:
Competitive benefit options, including medical, dental, vision, and 401(k)
Click APPLY NOW to receive a phone call!
Pay Details: $17.25 to $17.75 per hour
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
The California Fair Chance Act
Los Angeles City Fair Chance Ordinance
Los Angeles County Fair Chance Ordinance for Employers
San Francisco Fair Chance Ordinance
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Billing Specialist
Account representative job in Buffalo, NY
Gerber Ciano Kelly Brady LLP is seeking an experienced Billing Specialist for immediate full-time employment. Candidate should have a minimum of three (3) years experience, although exceptional candidates with less experience will be considered. The Billing Specialist position is to undertake billing operations in the firm's accounting department. The role will consist of distributing and editing prebills, finalizing invoices and submitting them to the client; ensuring bills are processed appropriately.
This position requires a high level of motivation, flexibility, initiative and ability to follow through on ongoing projects. The ideal candidate should have the ability to exercise good judgment in a variety of situations, with strong and professional communication skills. They should be friendly and outgoing and be able to work both independently and as a team player. The candidate will work with team members and attorneys in all locations on matters across the firm's footprint.
Overall Responsibilities:
Review and edit all client invoices for appropriate documentation and approval according to client guidelines
Perform specific billing and e-billing tasks and projects
Issue and post bills
Communicate with attorneys and legal team members on matters related to billing and e-billing
Add new matters and timekeepers to e-billing sites
Submit budgets to e-billing sites
Communicate any updates re: billing contacts/rates/etc. to Accounting
Gathering information for new e-billing site setup
Qualifications :
Minimum 2-3 years of legal billing experience
Proficiency in Aderant, BillBlast preferred
Familiarity with accounting software and understanding of basic functions
Knowledge of and/or the ability to learn and function within client billing platforms
Excellent computer skills, including Microsoft Word, Excel, Outlook
Strong data entry and record keeping skills
Excellent interpersonal, communication and client service skills
Attention to detail and problem-solving skills
Excellent time management skills and ability to prioritize and multitask
Our Mission Statement says that we cultivate a working environment that provides a humane, sustainable approach to earning a living and living in our world - for ourselves and for our clients. Further, we are committed to reducing our costs, and our footprint on the planet, by integrating virtually and avoiding the traditional “brick and mortar” costs associated with operating a law firm.
We achieve this by ensuring that our team comes from diverse socio-economic, cultural, geographic, and educational backgrounds. We believe diversity is required to bring a variety of perspectives and approaches to our clients' needs. Although we have the sophisticated clients and robust resources typical of a large law firm, we strive to maintain a relaxed, informal atmosphere that fosters professional development, personal satisfaction and growth.
Salary is commensurate with experience and skill set. Position offers benefits, including health, life, dental, vision, short-term and long-term disability, as well as 401k, flexible work, and paid time off.
For New York City Applicants: Salary range: $20.00 - $30.00/hr., plus may be eligible for an annual discretionary bonus. The anticipated salary range is for candidates who will work in New York City. The salary offered to a successful candidate will depend upon the individual's skills, experience, qualifications, and other job-related factors permitted by law. Gerber Ciano Kelly Brady, LLP, is a multi-state employer and this salary range may not reflect positions that work only in other states.
Auto-ApplyMedical Billing Specialist Full Time, Gowanda, NY
Account representative job in Buffalo, NY
Job
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