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  • Accounts Receivable Representative

    Cintas Corporation 4.4company rating

    Account representative job in Yonkers, NY

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    $36k-42k yearly est. 3d ago
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  • Customer Account Representative Manufacturing

    Arcmed

    Account representative job in Danbury, CT

    ***Must have Manufacturing Experience*** The Customer Account Representative maintains quality relationships, services the needs of customers and troubleshoots order progress and any issues that may arise in the plant while maximizing sales potential. The Customer Account Representative will function as a liaison between internal teams and the customer to facilitate information gathering and coordinating cross functional meetings to resolve any emerging problems that our customer accounts may face with accuracy and efficiency. ESSENTIAL DUTIES AND RESPONSIBILITIES The Customer Account Representative (CAR) at Arcmed Group is responsible for understanding customer needs, communicating them effectively to production, and completing the communication loop back to customers. This includes but is not limited to managing incoming orders, answering questions, and solving problems for customers and prospects. Entering orders and confirming changes in Arcmed's ERP system. Sending confirmations to customers promptly. Working with production supervisors, procurement, and planning to solve problems and meet customer needs. Occasionally, this means going onto the production floor to get to the root cause of issues and designing creative solutions. As part of an account team, the CAR works with Applications Engineers, Key Accounts Executives, and Distribution Sales Manager to achieve company sales goals by account. Performing tasks and duties in support of Customer Service as required by Customer Experience Manager, the VP of Sales & Marketing, or other managers EDUCATIONAL REQUIREMENTS, QUALIFICIATIONS, and TRAININGS At least 3-5 years' customer service experience in a manufacturing company. Bachelor's Degree or equivalent desired. Strong attention to detail and organization skills required. Demonstrate ability to interact and cooperate with all company employees, and customers maintain professional relationships that meet company core values. Build trust, value others, communicate effectively, drive execution, foster innovation, focus on the customer, collaborate with others, solve problems creatively and demonstrate high integrity. Take a hands-on approach to finding solutions to problems. Excellent ability to communicate orally and in writing in English. Well-developed literacy, numeracy, and computer skills with a technical aptitude. Ability to work in a fast-paced environment where employees strive to meet challenging customer expectations. COMPUTER AND SOFTWARE REQUIREMENTS Experience with Epicor ERP is a plus. Microsoft: Office 365; SharePoint; Teams; and OneNote preferred. Ability to operate media equipment such as tablets, smartphones, and other electronic equipment. Ability to work with general office equipment. Ability to work with and understand databases is necessary and the ability to learn technical skills. PHYSICAL REQUIREMENTS & WORK ENVIRONMENT Shall have adequate vision, reading, writing, and documentation skills, and hearing to perform the essential functions of the job. Must have enough endurance to perform tasks over extended periods of time. Will be engaged in speaking, sitting, walking, driving, listening, and in communicating both orally and in writing while performing his or her duties. Must be able to listen and respond to questions and instructions. Arcmed is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. The qualifications, physical demands, and work environment described herein are representative of those an employee will encounter and must meet to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an "at will" relationship . The above noted job description is not intended to describe, in detail, the variety of tasks that may be assigned but rather to give the incumbent a general sense of the responsibilities and expectations of his/her position. As the nature of business demands change, so, too, may the essential functions of this position.
    $33k-44k yearly est. 1d ago
  • Customer Service Representative

    Amphenol RF

    Account representative job in Danbury, CT

    JOIN OUR TEAM @ AMPHENOL RF, the world's largest manufacturer of coaxial interconnect products for radio frequency, microwave, and data transmission applications, and a proven leader in enabling next gen technology! Our global team of experienced engineers develops innovative solutions utilizing the most advanced manufacturing technology available, and we specialize in creating custom solutions that meet customer-specific design requirements. With consistent year over year growth, innovative technology, and a team that breeds success, we are always seeking top-tier, high-performing talent to join us! We are headquartered in Danbury, Connecticut, and a division of Amphenol Corporation (NYSE ticker: APH), an industry leader for more than fifty years. At Amphenol RF, you can expect a competitive salary and comprehensive benefits (medical, dental, vision, matching 401K, FSA, employer-paid life insurance), a favorable work/life balance, a generous PTO allowance and paid holidays, an engaging and collaborative work environment, numerous opportunities for career growth, and an entrepreneurial focus that encourages employees to chart their own paths. The Customer Service Representative effectively interacts with internal and external customers providing and processing information in response to inquiries, concerns and requests about company products and services. The Customer Service Representative contributes and supports the company growth initiatives and overall customer satisfaction metrics. DUTIES AND RESPONSIBILITIES Respond promptly, to Distributors, OEMs, and Field Sales inquiries regarding pricing, delivery, and order status, providing limited technical assistance as needed; collaborate with production, logistics, and inventory teams to ensure orders align with manufacturing schedules and capacity. Review all incoming orders for accuracy. Notify customer of discrepancies in writing prior to acknowledging Amphenol T&C's. Maintain and update customer master data, pricing, and delivery terms in ERP systems. Communicate proactively with customers regarding order status, delays, changes, and delivery schedules. Follow-up to ensure closure and satisfaction. Handle customer complaints and process returns and credits in a timely manner. Process and manage customer orders via EDI or manual entry, ensuring accuracy and timely fulfillment. Oversee the management and maintenance of multiple customer-specific web portals for order entry, status checks, compliance reporting and invoice submission. Provide backup within the Customer Service team as required. Build sustainable relationships of trust through open and interactive communication. Adhere to company procedures, guidelines and policies. Any other Ad hoc duties as assigned by Customer Service Manager. EDUCATION/EXPERIENCE REQUIREMENTS Associate's degree preferred, with 2-4 years of related experience-ideally in a manufacturing or high-tech environment. Strong computer skills required, including proficiency in Windows, Microsoft Office (Excel, Word, Outlook), and web-based applications. Excellent communication skills with the ability to work independently and manage multiple priorities in a fast-paced environment. Hands-on experience with EDI transaction sets preferred. Strong analytical and problem-solving abilities, with a proactive approach to improving processes and identifying better solutions. Positive attitude, reliable, highly organized and a strong attention to detail required. Other requirements as necessary. Amphenol RF is an equal opportunity organization. We recruit, employ, train, compensate, and promote without regard to race, religion, color, national origin, age, gender, sexual orientation, gender identity, marital status, disability, protected veteran status, or any other basis protected by applicable federal, state or local law.
    $30k-38k yearly est. 5d ago
  • Customer Service Representative

    Russell Tobin 4.1company rating

    Account representative job in Port Washington, NY

    Russell Tobin's client is hiring a Customer Service Representative in Port Washington, NY Employment Type: Contract Pay rate: English Speaker - $17.50 French Speaker - $20 Responsibilities: Answer incoming calls and process customer orders. Troubleshoot technical issues, particularly related to electrical and IT systems, and communicate solutions clearly. Resolve customer complaints while maintaining composure and professionalism. Document customer interactions accurately and track call types. Follow up with customers regarding order status, shipping, and stock availability. Maintain support service levels consistent with Luxottica's standards. Perform all other duties as assigned. Requirements: High school diploma or equivalent. Minimum 1 year of experience in customer service, hospitality, or call center environments. Excellent telephone etiquette and communication skills (verbal and written). Strong PC skills including Microsoft Office (Word, Excel) and internet navigation. Ability to prioritize tasks, manage time efficiently, and work well in a team environment. Demonstrated listening and comprehension skills. Nice to have: Higher education degree. Experience using SAP. Knowledge of optical products and industry terminology. Bilingual in French. Benefits that Russell Tobin offers: Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.
    $31k-37k yearly est. 2d ago
  • Sales Representative | Painting & Coatings Division

    AG Williams Painting Company

    Account representative job in Pelham, NY

    Commercial & Industrial Painting (NY-CT Region) | Top Performers Earn $150,000-$200,000+ | Base Salary + Uncapped Commission Are you a true hunter with a proven track record of closing B2B service contracts? Do you already sell in the commercial trades with relationships you can bring on Day 1? Do you thrive on achievement, competition, and delivering real value to clients? A.G. Williams Painting Company is a respected, 120-year-old commercial and industrial painting leader. We are seeking a high-performance Commercial Sales Representative to expand our footprint in Westchester, Fairfield, Putnam, Rockland, and surrounding counties. The Making of a Top-Performing Rep High Need for Achievement: You set big goals, attack them relentlessly, and expect to win. Competitiveness: You want to dominate your market, not just sell a job, but outperform competitors with superior solutions. Relationship Intelligence: You already have connections with: Property managers, facility managers, HOAs, schools & universities, industrial & commercial site managers, healthcare facilities, hospitality, retail, and institutional clients Consultative Problem-Solving: You listen deeply, identify risks/needs, and tailor the right solution, never just “quote a job.” Resilience & Tenacity: You follow up, stay organized, and keep deals alive through long cycles. Coachability & Accountability: You want structure, process, and feedback. Most importantly, you pride yourself on hitting your goals every single month. Compensation Base Salary + Uncapped Commission Structure Top performers earn $150K-$200K+ annually, with no ceiling on earnings. Your income is driven by your effort, skill, and relationships. What You'll Do Drive Revenue. Build Relationships. Close Deals. You will: Proactively identify, prospect, and win new commercial accounts. Leverage existing customer relationships and build new ones across NY-CT. Conduct site visits, measurements, and detailed takeoffs. Prepare accurate estimates using company estimating tools (training provided). Present proposals and close business confidently and professionally. Build a pipeline through consistent prospecting and networking. Collaborate with operations to ensure flawless project hand-off. Maintain CRM discipline, follow a proven sales process, and hit revenue targets. Must-Have Qualifications 5-7+ years B2B trade sales experience: Painting industry experience is ideal. Comparable trade experience (roofing, flooring, pavement, restoration, mechanical, janitorial, facility services, etc.) is acceptable if you have strong relationships in our target market. Strong existing relationships in the territory: This role requires a warm network and the ability to generate meetings through trust and reputation. Proven track record of hitting sales goals: Average performers will not succeed here. Hunter mindset with relationship-first approach: You must be both aggressive and professional. Relationship Building & Communication Mastery: Skilled in prospecting, engaging prospects, and presenting solutions with clarity and confidence. Self-Driven, Organized, Coachable, Accountable: We value autonomy, and we also expect process alignment and a team-first mentality. Valid driver's license + reliable vehicle Key Behaviors of High Performers (Drawn From Industry Best Practices) Our top reps share the following traits: Disciplined time management and high-output daily activity CRM mastery and exceptional follow-up Confidence without ego Empathy and consultative communication Professional appearance and conduct Ownership mentality, no excuses, only solutions Strong teamwork with estimators, operations, and leadership What Greatness Looks Like Existing book of business or strong relational equity Self-generating opportunities Winning 50%+ of qualified estimates Clean, accurate project documentation Consistently hitting revenue, profit & activity targets High client retention About A.G. Williams Painting Company A.G. Williams is a fourth-generation, family-owned leader in commercial, industrial, and institutional painting. For 120 years, we have built our name on professionalism, consistency, craftsmanship, integrity, and long-term partnerships. Our commercial division focuses on direct-to-owner repaint work across corporate offices, industrial buildings, hospitals, schools, multifamily properties, country clubs, religious institutions, municipalities, and more. Benefits & Professional Growth Unlimited income potential Stable pipeline support and high-quality inbound opportunities Career path with continuous mentorship and performance coaching Ongoing paid training: coatings systems, manufacturer certifications, LRRP, lift certifications, OSHA, and other skill-development programs Strong operations team to ensure projects are delivered professionally and on time Sell a respected brand with 120 years of excellence A value proposition built on quality, trust and professionalism Family culture and strong team support Flexible PTO and paid holidays To Apply Apply on our company website, directly on LinkedIn, or on Indeed. You can also send your résumé and a brief note to ******************************** with the subject line “Your Next Commercial Sales Representative”.
    $43k-83k yearly est. 1d ago
  • Commercial Insurance Specialist

    Colonial Surety Company

    Account representative job in Woodcliff Lake, NJ

    We are seeking a motivated and knowledgeable Commercial Insurance Specialist to join our business insurance team. This role is responsible for advising commercial clients on insurance products, quoting and binding policies, servicing accounts, and ensuring customer satisfaction. The ideal candidate has a strong understanding of P&C insurance products and thrives in a fast-paced, client-focused environment. Key Responsibilities: Develop and maintain relationships with commercial clients, ensuring their property and casualty insurance questions are answered. Provide quotes, online policy insurance policies, and process endorsements, renewals, and cancellations. Respond to client inquiries and follow up to ensure excellent customer service and retention. Stay current on products, underwriting guidelines, and regulatory requirements. Maintain accurate records in the CRM and agency management systems. Requirements: 2+ years of experience in commercial property and casualty insurance preferred. Active P&C insurance license is a bonus Strong phone skills Familiarity with small and mid-size business insurance products and rating tools. Strong communication and customer service skills. Ability to multitask, manage priorities, and meet deadlines. Ability to commute daily to our Woodcliff Lake, NJ office is required. This is an in-office position, Monday through Friday, from 8:30 AM to 5:30 PM. Business attire and a clean-shaven appearance are required each day. Preferred Qualifications: Experience working in an independent agency or with a direct writer. Bilingual abilities are a plus. Bachelor's degree or equivalent professional experience.
    $30k-40k yearly est. 1d ago
  • Medical Biller

    St. Mary's General Hospital 3.6company rating

    Account representative job in Passaic, NJ

    The Biller is responsible to bill all insurance companies, workers compensation carriers, as well as HMO/PPO carriers. Audits patient accounts to ensure procedures and charges are coded accurate and corrects billing errors. Able to identify stop loss claims, implants and missing codes. Maintains proficiency in Medical Terminology. The Biller is responsible for the follow-up performed on insurance balances as needed to ensure payment without delay is received from the insurance companies. Communicates clearly and efficiently by phone and in person with our clients and staff members. Maintains productivity standards and reports. Obtains updated demographic information and all necessary information needed to comply with insurance billing requirements. Operates computer to input follow up notes and retrieve collection and patient information. Is able to write effective appeals to insurance companies. Education and Work Experience 1. Knowledge of multiple insurance billing requirements and 1-2 years of billing experience 2. Knowledge of CPT, HCPCS, and Revenue Code structures 3. Effective written and verbal communication skills 4. Ability to multi-task, prioritize needs to meet required timelines 5. Analytical and problem-solving skills 6. High School Graduate or GED Equivalent Required
    $31k-36k yearly est. 4d ago
  • Service Sales Representative

    Sciens Building Solutions

    Account representative job in Poughkeepsie, NY

    IN A NUTSHELL Sciens Building Solutions is seeking a Service Sales Representative for our fire safety & security business. The Sales Representative's focus will be on new opportunities via end-user customers and expanding services to existing customers while managing and growing the business through the selling of new service contracts within the assigned territory. WHAT YOU'LL BE DOING (and doing well!) Sells service and maintenance contracts, and other related services. Achieves orders/booking and gross margin goals. Achieves assgined annual booking quota as determined and agreed upon between the Sales Manager and the employee. Creates new market share by selling a broad range of services to new customers. Demonstrates strong prospecting skills and the ability to build customer relationships through consultative selling and promoting customer confidence in Sciens. Searches for and qualifies opportunities on an ongoing basis; follows up with prospects in a timely manner. Conducts post contract acceptance follow up by contacting customers, ensuring commitments were met, and affirming customer satisfaction once the customer has purchased a service agreement. Performs needs assessments, develops sales proposals, estimates, and presentations. Provides accurate forecast of activity and potential sales. Maintains an in-depth knowledge of complete line of products/services and customers' requirements through in-house training, networking, and research. Utilizes approved marketing materials to present sales presentations and proposals to prospects, assuring the customer understands our value proposition, positive features, and advantages of our products and services over those of the competition. Independently establishes call plans and customer follow up strategies and tactics; consistently applies time and territory management techniques. Works with systems sales, operations, finance, legal, and other inside and outside resources as needed to obtain sales. Develops and executes tactical sales strategies, including end users, developers, and property managers. Prepares sales promotion campaigns for customers to promote service offerings to commercial markets. WHAT WE LIKE ABOUT YOU Two to five years meeting and succeeding quotas of selling service and maintenance contracts to end user customers or related activity. Consultative selling expertise. Consistent sales performance, ability to organically grow business by providing solutions to new client base. Consistently met or exceeded quota in service sales for the past 2-5 years. Effective communication skills and ability to present before broad audiences. Strong negotiation skills and competitive spirit. Bachelor's degree preferred. Candidates with a combination of education and experience will also be considered. Able to travel by air and/or ground overnight, as necessary. WHAT WE'RE BRINGING TO THE TABLE Competitive salary based on qualifications. Paid time off plan and holidays. 401(k) matching. Short term and long-term disability. Medical, dental, and vision plans with options. Life insurance. Company cell phone, laptop, and vehicle. Professional career development opportunities. Pay Rate: $65,000-$80,000 annually, depending on experience
    $65k-80k yearly 4d ago
  • Online Customer Service Representative

    London Jewelers 3.5company rating

    Account representative job in Glen Head, NY

    London Jewelers is a premier jewelry business, family owned and operated for over 95 years. We continue to set the standard for quality and service in providing customers with the finest selection of diamonds, designer jewelry, fine timepieces and gifts, presented in a luxurious style and setting with superior customer service. We are seeking a dedicated online customer service, brand relationship representative to manage customer interactions and provide support for our products and services. The ideal candidate will handle inquiries and tracking, resolve complaints, and ensure customer satisfaction. Responsibilities: Respond to customer inquiries via phone, email, and chat Track customer inquiries through multiple websites and through entire lifecycle of customer's request Add products and update content on London Jewelers website Maintain Brand pages on London Jewelers website updating banners, products and information Daily price and inventory updates on our website Resolve customer complaints in a professional manner Process orders, returns, and exchanges Track monthly store traffic report Daily cash report Routine testing of functionality of website, content images displayed correctly, links live, and add to cart active Provide product and service information and guidance Maintain appointment requests for store locations Document and update customer records based on interactions Follow up and track with customers and the store to ensure their issues are resolved Stay updated on product knowledge and company policies Follow daily task check list Maintain a positive and empathetic attitude toward customers Qualifications/Experience: Proven experience as a customer service representative or similar role Excellent communication and interpersonal skills Ability to handle stressful situations and diffuse upset customers Proficient in using ERP software and CRM tools Strong problem-solving skills Ability to multitask and manage time effectively Attention to detail and accuracy High school diploma or equivalent; a degree or equivalent Flexibility to work in shifts if required Good typing skills and computer literacy Preferred Qualifications: Degree in a relevant field Job Type: Full-time In office Salary: $25 an hour Benefits: Health insurance Dental insurance Vision insurance Paid time off 401(k) with employer matching Employee assistance program Employee discount Flexible spending account Health savings account Life insurance We are an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, sex, gender, veteran status, genetic information or any other characteristic protected by applicable federal, state or local laws.
    $25 hourly 5d ago
  • Billing Coordinator - Law firm exp. Required

    Fawkes IDM

    Account representative job in Hackensack, NJ

    Responsibilities: Compile and bill attorney hours to clients every month. Reviews and edits pre-bills in response to attorney and assistant requests. Apply retainer funds as directed by attorney. Process write-offs following Firm policy. Ability to execute complex bills in a timely manner (i.e., multiple discounts by matter, split-party billing, preparation of electronic bills). Ability to handle a high volume of bills per month. Ability to effectively interact and communicate with attorneys, assistants, and clients. Review and verify accuracy of billing and supporting documentation as required. Research and respond to inquiries regarding billing issues and problems. Create new billing formats as needed. Create billing schedules and various other billing analyses as required. Creates and prints final client billing. Creates and distributes monthly reports. Is familiar with and applies Firm billing policies. Ensures strict confidentiality at all times. Assists with special projects as needed. Requirements 4+ years of hands-on billing experience in a law firm. Elite 3E, Aderant (or equivalent accounting software) experience. Demonstrated proficiency with MS Office. Ability to multi-task and prioritize. Ability to organize work flow and use time efficiently. Ability to show strong attention to detail. Flexibility to adapt to all situations and work varied hours; possibly work weekends or evenings.
    $48k-71k yearly est. Auto-Apply 60d+ ago
  • Legal Billing Coordinator

    Beahired

    Account representative job in Hackensack, NJ

    A prestigious Am 100 law firm, is seeking a Billing Coordinator. Responsibilities include: Preparing and editing client invoices according to firm policies and client specifications. Managing E-billing procedures effectively. Ensuring the accuracy of billing data and that all billable activities and expenses are recorded. Collaborating with attorneys, paralegals, and other staff to resolve billing issues. Addressing client inquiries about billing and payments. Processing write-offs in compliance with firm policy. Generating complex bills promptly, including handling multiple discounts by matter, split-party billing, and electronic bill preparations. Managing a high volume of monthly bills. Maintaining effective communication with attorneys, staff, and clients. Creating new billing formats as required and assisting with the preparation of periodic billing reports for management. Required Skills: Minimum of 3 years of direct billing experience in a law firm environment. Experience with Elite 3E, Aderant, or similar accounting software. Proficient in Microsoft Office. Excellent multitasking, prioritization, and organizational skills. High attention to detail and ability to work efficiently under pressure. Proactive in anticipating work needs and able to operate with minimal direction. Willingness to work flexible hours, including possible weekends or evenings. This position demands someone who can perform at high levels in a dynamic work environment and adapt quickly to changing priorities. Hybrid schedule - 3 days onsite, days are determined by Dept Chief
    $48k-71k yearly est. 60d+ ago
  • Billing Coordinator

    Foundit Talent

    Account representative job in Hackensack, NJ

    Our client is seeking an experienced Billing Coordinator to join their New Jersey office. This is a hybrid position offering the opportunity to work both remotely and on-site. The ideal candidate will have a strong background in legal billing and a keen attention to detail. Key Responsibilities: Prepare and edit client invoices in compliance with firm policies and specific client billing guidelines. Manage electronic billing (E-billing) processes and ensure timely submission of bills through various client billing platforms. Review and verify billing data to ensure accuracy and completeness of all billable time and expenses. Collaborate with attorneys, paralegals, and administrative staff to resolve billing discrepancies. Respond to client inquiries regarding invoices, payment status, and billing questions. Process write-offs in accordance with firm policy. Generate complex bills that may include multiple discounts, split-party billing, and custom formats. Handle a high volume of invoices monthly while maintaining accuracy and efficiency. Communicate effectively with attorneys, legal assistants, and clients regarding billing matters. Customize and create new billing formats as required. Assist in preparing monthly and quarterly billing reports for internal management. Qualifications: Minimum of 3 years of hands-on billing experience in a law firm setting. Experience with Elite 3E, Aderant, or similar legal accounting software. Proficient in Microsoft Office Suite, particularly Excel and Word. Strong organizational, communication, and problem-solving skills. Ability to work independently and manage multiple tasks in a fast-paced environment.
    $48k-71k yearly est. 60d+ ago
  • Billing Coordinator

    St. Joseph's Health 4.8company rating

    Account representative job in Paterson, NJ

    Responsible for performing a variety of billing functions to minimize accounts receivable and enhance collection. Works in a timely and courteous manner when responding to patients, physicians or insurance companies inquiries. Serves as a resource person for ALL department staff on questions regarding billing and claims issue Work requires a High School diploma or equivalent and up to one year of basic technical training in health care billing/customer service and three to six months of previous experience plus three months or less of on the job training and orientation. Proficient knowledge of Microsoft Office preferred
    $53k-65k yearly est. Auto-Apply 3d ago
  • Insurance & Billing Specialist - Collections Focused

    Archway Dental Partners

    Account representative job in Danbury, CT

    Full-time Description Join Connecticut's premier doctor led multi-specialty group practice, where we deliver patient-centric care with compassion and respect. Committed to exceeding expectations, we proactively seize every opportunity to elevate the patient experience and enhance clinical outcomes. At Archway Dental Partners we embody our core values of respect, quality care, and compassion daily, striving to fulfill our mission of fostering the highest quality care for all patients. Our company culture guides our success, which is at the core of everything we do. We are currently looking for a motivated and detail-oriented Insurance & Billing Specialist to join our growing team. This role will focus on collections and is critical in managing insurance processes, supporting patient billing inquiries, and-most importantly-driving the resolution of outstanding account balances. If you're someone who enjoys digging into account details, resolving issues efficiently, and maintaining positive relationships with patients and payers, we want to hear from you! Responsibilities include, but are not limited to: Take ownership of outstanding patient and insurance balances, ensuring timely and professional collection efforts. Proactively follow up on aging reports and unpaid insurance claims, and resolve delays or denials with appropriate documentation. Negotiate and set up patient payment arrangements that align with both patient ability and practice policies. Communicate with patients regarding account balances, payment plans, and billing inquiries-always with empathy and clarity. Respond to billing disputes and resolve them efficiently with minimal supervision. Ensure compliance with HIPAA and company policies during all billing and collections activity. Help ensure a smooth revenue cycle through effective communication with insurance providers and internal team members. Contact patients via phone, email, or mail to collect past-due payments. Maintain accurate records of all collection activities and patient interactions. Prepare regular reports on collection status and performance metrics. Requirements Superior customer service skills, with the ability to infuse personality, empathy, and enthusiasm into each patient contact 2+ years of experience in collections, insurance, or dental billing Knowledge of PPO dental insurance plans and coverage rules Strong communication and negotiation skills with a professional, positive attitude Working knowledge of dental terminology and patient ledgers Excellent attention to detail and ability to multitask Familiarity with Dentrix Ascend (a plus!) Ability to work Monday-Friday, 8:00 AM-5:00 PM, on-site in Danbury, CT Benefits Comprehensive Medical, Dental, and Vision plans for the family 401(k) with employer contribution Flexible spending account Employer paid life insurance (equivalent to $50,000) Referral program Paid holiday, vacation, and sick time Voluntary benefits through AFLAC At Archway Dental Partners, we're committed to supporting you. We're a supportive collective of outstanding practices with dental excellence as our keystone. We stand for the wellbeing of our providers and patients. Our clinical teams and support system collaborate for the greater good. You're welcome here. Let's grow together. Apply today to learn more and get connected with us. Salary Description $23-27 per hour, depending on experience
    $23-27 hourly 60d+ ago
  • Billing Specialist

    Performance Optimal Health

    Account representative job in Stamford, CT

    Job Description Join Performance Optimal Health, a leading wellness organization that takes a holistic approach to health through the Four Pillars of Optimal Health - Exercise, Nutrition, Recovery, and Stress Management. We empower clients to live better lives through exceptional care, service, and teamwork. We are seeking a Billing Specialist to join our growing Practice Administration/Billing team. This role combines all aspects of billing, insurance verification, authorizations, and accounts receivable follow-up. The ideal candidate is detail-oriented, organized, and thrives in a collaborative environment. Responsibilities Review and process patient claims and invoices accurately and in a timely manner. Verify insurance eligibility and benefits; obtain and track authorizations/pre-certifications as required by payers. Resolve billing issues, denials, and underpayments by following up with insurance companies, patients, and internal staff. Prepare and send appeals when claims are denied or underpaid. Maintain complete and accurate patient records, including demographic, insurance, and authorization information. Post payments and adjustments; monitor accounts receivable and ensure balances are collected efficiently. Communicate coverage details, patient responsibilities, and financial agreements clearly with patients. Protect patient confidentiality and comply with HIPAA regulations. Collaborate with the billing, clinical, and front desk teams to ensure seamless revenue cycle operations. Attend training sessions, webinars, and team meetings as required. Requirements High school diploma or equivalent (Associate degree preferred). 2+ years of experience in medical billing, AR, or insurance verification. Working knowledge of CPT, ICD-10, and HCPCS codes and insurance reimbursement processes. Proficiency in billing software, EMR systems, and Microsoft Office (Excel required); Prompt EMR experience is a plus. Strong communication, organizational, and analytical skills. Ability to handle confidential information with professionalism and integrity. High attention to detail and accuracy in data entry and documentation. Benefits Competitive pay based on experience Medical, Dental, and Vision Insurance 401K with company match Access to all Performance Optimal Health facilities Internal and external discounts Mentorship and growth potential within the organization Fun, collaborative atmosphere
    $36k-48k yearly est. 31d ago
  • Research Billing Specialist

    Insight Global

    Account representative job in Hackensack, NJ

    Insight Global is hiring for a Research Billing Specialist for one of our healthcare clients. Responsible for coordinating clinical trial billing, collection, and reconciliation, and supporting day-to-day department finance operations. The Research Billing Specialist invoices and tracks payments from clinical trial sponsors for patient visits and study costs according to budgets and contracts, reconciles payments to research accounts, and processes reimbursement requests for patients and third-party vendors in line with HMH policy. This role serves as a financial resource for clinical site staff and research patients, utilizes CTMS or financial software to monitor trial revenue, attends finance meetings, assists with account discrepancies, and prepares reports for the Finance department. Responsibilities also include troubleshooting billing processes, conducting billing training for staff and new hires, providing cross-coverage with the Research Billing Compliance Specialist by reviewing and transferring charges, preparing monthly reports, and maintaining DSA documentation. The specialist resolves outstanding patient bills and disputes, develops tracking metrics for research finance, maintains communication with ancillary departments and vendors, performs other assigned duties or projects, and adheres to HMH organizational competencies and standards of behavior. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: **************************************************** Skills and Requirements Analytical skills for complex situations. Professional demeanor and relationship management. Excellent written and verbal communication. Proficient experience in Google Suite. Experience in oncology and/or research. Preferred: SOCRA CCRP, CCRA, CCRC, Medical Billing/Coding certification.
    $35k-47k yearly est. 60d+ ago
  • Billing Implant & Self Pay Clerk

    Hudson Regional Hospital

    Account representative job in Clifton, NJ

    Job Description Collect all vendor sheets for billing for implants from OR Verify that all implants are correctly charged to the accounts Verify all PO for implants match the accounts Collect and send all implant invoices to proper insurance carrier for payment Download the self pay statement files into the appropriate self pay template Verify that the amounts billed to the patients are in accordance with the allowed amount stated on the EOB Print and prepare for mailing all current patient statements Perform necessary correction to errors received from daily electronic billing reports, paper claim submissions and third party confirmation reports. Where applicable, make necessary corrections in the billing system. Expedite payment of outstanding accounts through regularly scheduled follow up activity. Review system generated reports to identify accounts requiring research based on guidelines established by department. Determine appropriate action to be taken for resolution of accounts, securing prompt and accurate payment. Documents result in appropriate system(s) and Log. Alert Supervisor and/or Manager of non-payment trends. Research rejected and/or denied services. Determine corrective action to be taken. Complete corrective action, utilizing departmental procedures, policies, and document results in appropriate system(s) and Log. Alert Supervisor and/or Manager of non-payment trends Complete productivity reports and forward to Supervisor per established time frame Support customer service and performance improvement goals of the department; collaborate with other staff, within and outside the Department, to develop means of enhancing patient care and service Maintain standards of confidentiality Must possess ability to interact with variety of individuals as a problem-solver and have very good verbal and written communication skills. Strong analytical and organizational skills essential. Demonstrates excellent customer service skills when responding to incoming or outgoing calls in a most courteous manner providing clear and appropriate information as needed. Assist with daily mail and correspondence. Route mail and correspondence accordingly. Include scanning correspondence into account Work with external collection agencies and self pay vendors to ensure accounts are processed correctly Education/Experience Requirements: Minimum of 2 years of experience in Billing
    $35k-47k yearly est. 25d ago
  • Medical Billing Specialist/Coordinator

    Tenafly Pediatrics, P.A

    Account representative job in Tenafly, NJ

    Job Description Daily tasks include: posting medical charges, posting payments from both insurance companies and patients, managing phone inquiries from patients and office staff, checking patient eligibility, calling insurance companies regarding outstanding claims, calling patients regarding outstanding balances. Experience in medical billing preferred, coding certificate not required. Friendly work environment, joining a billing team of 8.
    $35k-47k yearly est. 27d ago
  • Service Sales Representative - First Aid and Safety

    Cintas Corporation 4.4company rating

    Account representative job in Paterson, NJ

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    $57k-95k yearly est. 7d ago
  • Billing Implant & Self Pay Clerk

    Hudson Regional Hospital

    Account representative job in Clifton, NJ

    Collect all vendor sheets for billing for implants from OR Verify that all implants are correctly charged to the accounts Verify all PO for implants match the accounts Collect and send all implant invoices to proper insurance carrier for payment Download the self pay statement files into the appropriate self pay template Verify that the amounts billed to the patients are in accordance with the allowed amount stated on the EOB Print and prepare for mailing all current patient statements Perform necessary correction to errors received from daily electronic billing reports, paper claim submissions and third party confirmation reports. Where applicable, make necessary corrections in the billing system. Expedite payment of outstanding accounts through regularly scheduled follow up activity. Review system generated reports to identify accounts requiring research based on guidelines established by department. Determine appropriate action to be taken for resolution of accounts, securing prompt and accurate payment. Documents result in appropriate system(s) and Log. Alert Supervisor and/or Manager of non-payment trends. Research rejected and/or denied services. Determine corrective action to be taken. Complete corrective action, utilizing departmental procedures, policies, and document results in appropriate system(s) and Log. Alert Supervisor and/or Manager of non-payment trends Complete productivity reports and forward to Supervisor per established time frame Support customer service and performance improvement goals of the department; collaborate with other staff, within and outside the Department, to develop means of enhancing patient care and service Maintain standards of confidentiality Must possess ability to interact with variety of individuals as a problem-solver and have very good verbal and written communication skills. Strong analytical and organizational skills essential. Demonstrates excellent customer service skills when responding to incoming or outgoing calls in a most courteous manner providing clear and appropriate information as needed. Assist with daily mail and correspondence. Route mail and correspondence accordingly. Include scanning correspondence into account Work with external collection agencies and self pay vendors to ensure accounts are processed correctly Education/Experience Requirements: Minimum of 2 years of experience in Billing
    $35k-47k yearly est. Auto-Apply 60d+ ago

Learn more about account representative jobs

How much does an account representative earn in Cortlandt, NY?

The average account representative in Cortlandt, NY earns between $30,000 and $76,000 annually. This compares to the national average account representative range of $26,000 to $51,000.

Average account representative salary in Cortlandt, NY

$48,000

What are the biggest employers of Account Representatives in Cortlandt, NY?

The biggest employers of Account Representatives in Cortlandt, NY are:
  1. Mike Lee-State Farm Agent
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