Account representative jobs in East Chicago, IN - 3,914 jobs

Exciting new Customer Service Representative opening with a well-established Non-profit Organization located in the River North neighborhood. Hybrid schedule, 2/3-days a week in office. Temporary: ASAP - 3 months $20-$22/hour based on experience Job description We are looking for a customer-oriented service representative. A customer service representative will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. Responsibilities Make outbound membership renewal calls Inbound calls Identify and assess customers' needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Skills Proven customer support experience or experience as a client service representative Strong phone contact handling skills and active listening Familiarity with CRM systems and practices Customer orientation and ability to adapt/respond Excellent communication and presentation skills Ability to multi-task, prioritize, and manage time effectively Schedule Monday-Friday, 8:30am-5pm

Are you experienced in stellar customer service and have exposure to the automotive industry? Our client provides payment plans for customers purchasing vehicle service contracts from car dealers across the U.S. and Canada. We are looking for someone who will go above and beyond to delight our customers and dealers by empathizing with their unique situations and communicating clearly, both verbally and in writing. This person will effectively and calmly diffuse difficult situations, consistently demonstrate attention to detail, and strive to improve our internal processes. 2-3 years of similar call center/customer support experience (ideally in Automotive or Finance) & Fluency in French is preferred. This is a full time, in-office role, Monday through Friday. If you're ready to contribute to a dedicated team and enhance customer experiences, we'd love to hear from you! RESPONSIBILITIES: Handle customer calls regarding general inquiries, invoices, payments, and other questions. Use the company's web system to identify, research, and resolve customer issues. Promptly process new business and manage one or more administrator accounts. Collaborate with the team to meet mid-month and end-of-month deadlines. Establish and maintain strong relationships with administrators and dealers through effective communication. QUALIFICATIONS: MUST HAVE: 2-3 years of experience in a call center/customer support position. Automotive/Finance industry preferred (during school or post-grad). Fluency in speaking and writing French highly preferred Polished, professional, and motivated Great organization and written/verbal communication abilities to solve inter-departmental problems. Patient and self-motivated, can work and explain financial information to customers

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists Responsibilities Communicate with customers via phone, email and chat Provide knowledgeable answers to questions about product, pricing and availability Work with internal departments to meet customer's needs Data entry in various platforms Qualifications At least 1 - 3 years' of relevant work experience Excellent phone etiquette and excellent verbal, written, and interpersonal skills Ability to multi-task, organize, and prioritize work

Patient's Choice, a DME - Durable Medical Equipment company, specializes in wheelchair and mobility products. We are looking for a new member of our team to support our Sales Staff out in the Field. The company was founded in 2007 in Rolling Meadows, IL and is a leader in the Durable Medical Equipment Industry. This is a full-time employment position with great benefit package. We are looking for someone that has some background and/or aptitude to learn Medicare and Medicaid Policy as it relates to the Home Medical Equipment market. This individual would support the Sales Reps in the field along with Customer Service. Responsibilities Full-time Position - comes with full Benefits Package + Incentives Aptitude to multi task and have a highly self-disciplined work ethic Must be highly organized, focused, and motivated to work in our "Rolling Meadows " office -working with our own Sales Representatives in their process of working referrals to making the delivery and helping our patients improve their mobility needs. Due to Medicare / Medicaid Policy changing frequently is critical to stay relevant. Require individual to be an excellent communicator. Activities includes phone calls to/from our patients, assist with scheduling deliveries, & support the paperwork workflow. Work in a collaborative environment where we learn and apply as a team. Qualifications and Compensation EXPERIENCE & EDUCATION Some College Preferred or Experience with Administrative Tasks COMPENSATION Salary is commensurate with experience Medical and Dental - (Full Time) 401K - Company Matching (Full Time) FSA - Flexible Spending Account (Full Time) Vacation and Holidays (Full Time) PC Gains - Profit Sharing We look forward to meeting serious candidates that have the aptitude to continue to learn. Please submit resume and references if you feel you would be a good match for this position. Best regards, Patient's Choice Management

Role: Customer Service Representative Onsite Pay rate: $21 - 22/h The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists Responsibilities Communicate with customers via phone, email and chat Provide knowledgeable answers to questions about product, pricing and availability Work with internal departments to meet customer's needs Data entry in various platforms Demonstrate consistent good quality and performance results. Provide consistent service that is customer focused and professional. Supporting Field Sales agents with insurance product information SKILLS • Ability to effectively communicate and build strong partnerships with newer employees. • Basic computer skills and knowledge of database software. • Effective problem solving/process improvement skills used to identify and resolve day-to-day operation and employee relation situations that may arise. • Demonstrated attention to detail, organizational skills, and time management skills. • Ability to work a flexible schedule to meet the needs of the business and performance requirements. Excellent phone etiquette and excellent verbal, written, and interpersonal skills Ability to multi-task, organize, and prioritize work experience in a contact center environment preferred.

The CEA will be responsible for: Handling all customer inquires both over the phone and via email quickly and effectively Inbound Calls - 25-50+ a day Emails - 50-100+ a day Answering questions customers have about shipping, product availability and pricing Research questions and use systems to provide customer with the best experience Create cases for issues customers have. Coordinating across all functional units to quickly resolve specific customer requests and needs, both stated and implied Direct customer communication by a variety of channels, order management and across the fulfillment chain Provide information and exception management Provide transparency to customers using critical thinking and problem-solving techniques Handling both internal and external customer inquiries as well as provide proactive solutions Delivering a frictionless customer experience. Reports to Supervisor of Customer Experience The company is known for providing world class Customer Experience. Team members are provided extensive on the job training to fully prepare them for their role *Skills & Qualifications* Must Haves: - 2+ years of customer service experience from a products company or customer service role that had KPI's - Order Entry in an ERP - Microsoft Outlook, Microsoft Word - General Computer Skills - Email Communication heavy - HS diploma Nice Haves: - Claims experience (order claims processing) - CRM - Microsoft Dynamics - Inbound Phone experience 50+ volume - Microsoft Excel Soft Skills: - Working independently - looking for candidates who can work without direction and problem solve on their own without looping in a supervisor - Problem solve - being resourceful to look up answers and check inventory levels - Email communication - Positive Attitude - Attention to detail - Professional - accountability *Experience Level* Intermediate Level *Job Type & Location*This is a Contract to Hire position based out of Tinley Park, IL. *Pay and Benefits*The pay range for this position is $20.00 - $24.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a fully onsite position in Tinley Park,IL. *Application Deadline*This position is anticipated to close on Jan 24, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

- HVAC Commercial/Industrial Services Sales Representative Reports To: Sales Manager Department: Sales Employment Type: Full-Time , PLEASE EMAIL RESUME TO: ********************* Position Summary: We are seeking a results-driven HVAC Commercial/Industrial Services Sales Representative to join our team at Admiral Heating, a union shop. This individual will be responsible for developing new business opportunities, maintaining strong client relationships, and promoting HVAC service solutions tailored to the commercial and industrial sectors. The ideal candidate has a solid understanding of HVAC mechanical systems, a strong network in the market, and the ability to navigate both union shop dynamics and the technical requirements of HVAC services. Admiral Heating and Ventilating has been delivering high-quality heating and air conditioning solutions to industrial and commercial clients in the greater Chicagoland area for over 70 years. Our comprehensive services include equipment repair and replacement, design building, 24/7 emergency response, and customized preventive maintenance programs, all aimed at ensuring optimal performance and efficiency of HVAC systems. IF INTERESTED IN THIS POSITION, PLEASE EMAIL RESUME TO: ********************* Key Responsibilities: Develop and execute sales strategies to grow service and preventative maintenance agreement business in the commercial and industrial HVAC markets. Identify and pursue new PMA (preventative maintenance agreement) opportunities with facility managers, building owners, general contractors, and property management firms. Conduct site assessments to understand customer needs and recommend appropriate HVAC service solutions. Prepare and present proposals, quotes, and presentations to clients. Maintain accurate records of all sales activities and customer interactions in CRM software or other tools as assigned. Collaborate with operations, marketing, service technicians, and project managers to ensure smooth transition from sales to service delivery. Stay up to date with industry trends, code changes, and union labor practices. Attend trade shows, networking events, and industry association meetings to build brand awareness and generate leads. Qualifications: Proven success in HVAC or mechanical services sales (5+ years preferred). Familiarity with union shop environments and related labor agreements. Strong understanding of commercial/industrial mechanical systems and service contracts. Excellent communication, negotiation, and presentation skills. Ability to work independently and manage multiple sales cycles simultaneously. Proficiency with CRM tools and Microsoft Office Suite. Valid driver's license and reliable transportation. Preferred Qualifications: Degree in Mechanical Engineering, Business, or related field. Experience working with unionized service teams. Existing network of industry contacts in the territory. Compensation and Benefits: Competitive base salary of $60k-80k plus commission Comprehensive health benefits (health, dental, vision) Expenses for vehicle, phone, and business development Paid time off and holidays 401K Profit sharing Professional development opportunities Physical Demands and Working Environment: The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment: Work is performed primarily in a standard office environment. Physical: Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; to travel to other locations using various modes of private and commercial transportation; and to verbally communicate to exchange information. Vision: See in the normal visual range with or without correction. Hearing: Hear in the normal audio range with or without correction. This does not list all the duties of the job. You may be asked by managers to perform other instructions and duties. This job description may be revised from time to time and does not constitute a contract for employment. IF INTERESTED IN THIS POSITION, PLEASE EMAIL RESUME TO: ********************* Salary and Benefits: Base Salary of $60,000-$80,000 Unlimited Commission Fidelity 401k Plan with all fees paid by Admiral 401k Safe Harbor Match of 4% BCBS PPO and HMO Health Insurance Options (Admiral pays 75%) Dental and Vision Plans (Admiral pays 75%) Tuition Reimbursement Generous PTO Policy Paid Holiday's 100% Admiral paid Long and Short Term and Short $20,000 Admiral Paid Life Insurance Flexible Spending and Dependent Care Accounts Employee Assistance Plan CTA and Parking Reimbursement Employee events throughout the year

At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We're fueled by our vision to create a healthier world. How? Our global team of more than 7,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more than 650 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies to the market and support the patients who depend on them. Our jobs, skills and talents are unique, but together we make an impact every day. Join us! Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs. We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve. We are EVERSANA. Job Description We are hiring an Oncology Sale Representative to support the launch of a newly approved targeted therapy for lung cancer! The Oncology Sales Representative will be responsible for selling a newly approved oncology product to oncology practices in an assigned geographic territory. Our representative will be providing value by engaging Oncologists, Oncology Nurses, office staff and pharmacists in face-to-face discussions. The Oncology Sales Representatives will develop and maintain relationships with Health Care Providers by educating about our client's oncology product and its approved indications as well as the support services offered by our client for cancer patients. Oncology Sales Representatives are expected to possess a high knowledge level of the product, disease state, the customers and territory. Essential Duties And Responsibilities Create, build, and maintain relationships and regular communication with physicians and key thought leaders in the US. Utilize the customer relationship management system to keep call records including account planning. Ensure a high level of expertise and customer service is delivered to all customers. Responsible for collaborating effectively and mobilizing all appropriate resources. Communication Skills: Good communication skills providing the product scientific information to healthcare professionals, oncologists, and other key stakeholders. Adaptability to Oncology Advances: Complete training to understand the disease state and positioning of our client's product. Travel to Medical Offices and Hospitals (80%) some overnight travel may be necessary Hours (40 Hours per week potentially including weekend medical meetings) Qualifications MINIMUM KNOWLEDGE, SKILLS AND ABILITIES: The requirements listed below are representative of the experience, education, knowledge, skill and/or abilities required. BA/BS from an accredited college or university required - focus in business, life science, or clinical degree preferred Minimum of 3 years of previous pharmaceutical, medical device, and medical sales experience with at least 1 year in oncology experience with an understanding of the integrated oncology network. Consistent track record of quantifiable/documented sales accomplishments is preferred Demonstrated ability to plan, analyze and act upon sales data within an assigned geography Solid and persuasive business communication with physicians and providers Ability to work independently and exercise good business judgment and discretion and to analyze and address territory opportunities Familiarity with a Sales Force Automation (SFA) application is preferred Computer Skills: proficiency in business software such as Microsoft Outlook, Word, Excel and PowerPoint Ability to travel approximately 30% as needed to cover territory- up to 2 hour radius from headquarter city - some overnight travel may be required. Clinical Knowledge: Ability to complete a clinical product sell Established Relationships: A proven track record in territory. Technology/Equipment: Strong knowledge of VEEVA systems. Additional Information OUR CULTURAL BELIEFS Patient Minded - I act with the patient's best interest in mind. Client Delight - I own every client experience and its impact on results. Take Action - I am empowered and hold myself accountable. Grow Talent - I own my development and invest in the development of others. Win Together - I passionately connect with anyone, anywhere, anytime to achieve results. Communication Matters - I speak up to create transparent, thoughtful and timely dialogue. Embrace Diversity - I create an environment of awareness and respect. Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA. EVERSANA is committed to providing competitive salaries and benefits for all employees. If this job posting includes a base salary range, it represents the low and high end of the salary range for this position and is not applicable to locations outside of the U.S. Compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living). More information about EVERSANA's benefits package can be found at eversana.com/careers. EVERSANA reserves the right to modify this base salary range and benefits at any time. From EVERSANA's inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one's identity. All of our employees' points of view are key to our success, and inclusion is everyone's responsibility. Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of EVERSANA to provide reasonable accommodation when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for EVERSANA. The policy regarding requests for reasonable accommodations applies to all aspects of the hiring process. If reasonable accommodation is needed to participate in the interview and hiring process, please contact us at *****************************. Follow us on LinkedIn | Twitter

Billing Resolution Analyst Duration: 6-month contract Pay Rate: $25-30/hour Requirements: Experience with Oracle EBS and Salesforce Billing preferred. Excellent written and verbal communication skills. Proficiency in Microsoft Office, especially Excel. Ability to work independently in a fast‑paced environment. Strong customer service orientation. High attention to detail. Self‑motivated and able to work effectively in a team setting. Plusses: Experience working cross‑functionally with internal business groups Knowledge of contract structures, billing processes, or payment reconciliation Familiarity with dealer, OEM, or partner accounting environments Experience managing disputes, credit memos, or billing adjustments Strong organizational and prioritization skills in a deadline‑driven environment Position Overview: Insight Global is seeking a Resolution Analyst I to support the company's billing, accounts receivable, and dispute resolution processes. This role is responsible for resolving escalated client issues, researching billing discrepancies, performing account reconciliations, and ensuring timely and accurate processing of payments and adjustments. The analyst will proactively engage with clients regarding account status and collaborate closely with internal departments to maintain accurate financial and contractual records.

Why Choose a Career with the AAA The Auto Club Group (ACG) Established brand that has been around for over 100 years.Our members know and trust us! Branch Offices house travel, membership, insurancesalesand support employees You will be challenged to drive newbusinesswith competitive products and helpretain The Auto Club Group's 14+ million members. Excellent Opportunities to Build a Career Path: TheBranchCustomer Service Representativecan be the start of a long-term career with The Auto Club Group.Your position could lead to a rewarding career and opportunities to grow and pursue other ACG roles such as: Other Branch positions - Field Insurance Sales Agent, Travel Agent or Other Departments such as: Call Centers (ERS, Sales and Service, etc.) Automotive Services Claims Underwriting and more A DAY IN THE LIFE ofa Branch Customer Service Representative The Auto Club Group is seeking prospective Branch Customer Service Representativeswho can promote ACG productsand services, promote customer satisfaction, andparticipatein office events to help generate revenue by improving member awareness of products.As the face of our branch, you will greet our customers and provide peace of mind by servicing their needs. Provide sales and support services to members including greeting, servicing, and selling membership,travel products (car, hotel, basic tour packages, etc.)and (some)banking products. Generateleads, updatemembers on travel and insurance specials,and providetravelinformation Respond to customer inquiries and refer to senior staff or agent whenappropriate Provide cashiering services to memberswhich includes taking and processingpayments forinsurancepolicies(installment,lapseor reinstatement),travelandsale of tickets,and travel money products, processing remittance/depositorytransfersand balancing cashdrawer Receive and resolve member/customer complaints and seekassistancefrom management in complaint resolution whenappropriate Provide administrative support to the travel and/or insurance sales staff during peakperiods Conduct outbound promotional calls for insurance and/or travelproducts Other duties asassigned HOW WE REWARD OUR EMPLOYEES Our Auto Club GroupBranchCustomer Service Representativesearn a competitivehourly wage of $19.00 - $21.50, based on experience,withadditionalincentives and an annual bonus potential based on performance. ACG offers excellent and comprehensive benefits packages: Medical, dental and vision benefits 401k Match Paid parental leave and adoptionassistance Paid Time Off (PTO), company paid holidays, CEO days, and floatingholidays Paid volunteer day annually Tuitionassistanceprogram, professional certification reimbursementprogramand other professional development opportunities AAA Membership Discounts,perks, and rewards and much more WE ARE LOOKING FOR CANDIDATES WHO Required Qualifications: Education: High School Diploma orequivalent WorkExperience: Working in a customer focused environment Providing customer focused service andtimelysolutions to problems MicrosoftOffice applications Taking personal responsibility in seeking solutions to problems Multi-tasking and appropriately prioritizing tasks to ensure meeting office customer servicegoals Successful candidates willpossess: Passion and enthusiasm for working withpeople Basic mathematical calculations to accurately perform monetarytransactions Communicate effectively (verbal and written) with others in a workenvironment Work effectively in a team environment Exceed member expectations relating to professionalism of demeanor, efficient and effective customer service (on phone or in person) and maintenance of workstation and officefacility Work under pressure in a high volume, fast paced customer service environment Work irregular hours including holidays and weekends (may include community events) Work Environment This is an in-office position.Employees will service ACG members in-person and are based on site in an ACG branch facility. Who We Are Become a part of something bigger. The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America. By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life's journey through insurance, travel, financial services, and roadside assistance. And when you join our team, one of the first things you'll notice is that same, whole-hearted, enthusiastic advocacy for each other. We have positions available for every walk of life! AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger. To learn more about AAA The Auto Club Group visit *********** Important Note: ACG's Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals. ACG utilizes a geographic pay differential as part of the base salary compensation program. Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates. Salary at time of offer is determined based on these and other factors as associated with the job and job level. The above statements describe the principal and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements. The Auto Club Group, and all its affiliated companies, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status. Regular and reliable attendance is essential for the function of this job. AAA The Auto Club Group is committed to providing a safe workplace. Every applicant offered employment within The Auto Club Group will be required to consent to a background and drug screen based on the requirements of the position.

At Macmillan Learning, we're committed to driving innovation that transforms education. We seek team members who thrive on pushing boundaries, envisioning future possibilities, and building solutions that make a lasting impact. Whether you're a Pioneer shaping bold new ideas, a Builder turning possibilities into reality, or a Stabilizer optimizing for success, you'll play a vital role in advancing our mission. If you're excited by the prospect of testing new technologies, implementing transformative strategies, and thriving in a fast-paced, innovative environment, we'd love to hear from you! The primary focus is to sell all Macmillan Learning solutions across assigned accounts, with a focus on growth and winning new business. The objectives of the sales calls are to promote Macmillan Learning products for any/all courses in which Macmillan products might be appropriate at each campus. The use of on-site campus meetings, faculty and committee presentations, phone discussions, virtual demonstrations, E-mail, and the distribution of sales collateral are all methodologies that the Field Sales Representative will utilize to connect with potential Macmillan Learning clients. This position is based in the Chicago, IL territory. It is expected that the incumbent will live within the Chicago, IL area. We know that talented candidates sometimes hesitate to apply when they don't meet every single qualification listed. We encourage you to apply if you're excited about this role and believe you can contribute meaningfully to our team, even if your background doesn't align perfectly with every requirement. We're looking for people who are passionate about our mission and can bring valuable perspectives to our work. Different experiences, skills, and approaches all have the potential to strengthen what we do. If this opportunity interests you, we'd love to hear how your unique background and abilities could contribute to our team's success. We're committed to building a workplace where everyone can do their best work and where diverse viewpoints are valued. We encourage all qualified candidates to apply - we're excited to learn about the different ways you might add value to our organization. Major responsibilities include, but are not limited to: Sales Calls and On-Campus Activities Preplanning a daily schedule of sales calls for each day on campus Conducting interviews following all sales training parameters established by the immediate supervisor Delivering appropriate sales materials on a timely basis (including complimentary books, marketing brochures, letters, software demos) as sales enhancements Accomplishing required/requested servicing activities (including campus bookstores) for each of assigned accounts promptly Actively and accurately manage company CRM tool. This includes, but is not limited to all customer information, contacts, sales opportunities, and pipelines Reporting/Communication Weekly telephone calls to and with assigned sales manager. Submission of required sales tracking, sampling, etc. Daily sampling and salesforce.com reporting Submission of manuscript as requested/required by appropriate personnel Submission of travel and entertainment expense reports on a timely basis Ongoing reviews of new product (marketing) information by email Provide feedback on market trends, market reaction to our books as well as competitors Organizational Planning Preplanning visits to each campus and for each day on that campus. Planning quarters/semester travel itineraries which increase sales production within the assigned territories Organizing a home office in such a manner as to enhance their accessibility to customers Organizing Company car in such a manner as to increase effectiveness both on campus and when they are away from their home office Attend and take an active participation in professional conferences as well as sales meetings Budget Management Effective and timely allocation of sampling budgets (Sampling is the activity through which sales representatives select and deliver examination copies of books and media products). Effective use of travel and entertainment budgets to increase productivity throughout a sales territory and the sales year Monitor operational expenses within your territory Required Qualifications: Bachelor's Degree Direct sales experience; publishing experience preferred but not required Ability to work independently as well as part of a sales team Excellent communication skills and the ability to thrive in a self-starting environment A knowledge of and/or an interest in working in an academic environment Proficiency with computers and basic applications software Valid driver's license Ability to travel, including willingness to work more than 40 hours per week when necessary (typically during fall and spring selling seasons) Preferred Qualifications: Skilled in utilizing CRM platforms, virtual meeting tools, and digital resources to analyze data, track performance, and deliver engaging sales presentations Demonstrates autonomy in identifying opportunities, taking initiative, and driving outcomes, even in ambiguous or high-pressure situations A strong interest in leveraging new technologies and tools to enhance client interactions, presentations, and CRM utilization. Salary Range: $60,000 - $75,000/year Exemption Status: Exempt Physical Requirements: Requires periods of close concentration, must be able to multi-task, must be able to walk up to 3 miles a day on campus, must be able to sit/stand for long periods at conventions, must be able to concentrate in noisy/busy environment, and must be able to travel, including ability to drive for periods from 2 to 5 hours, depending upon the territory involved. A valid driver's license is required with daily travel within territory and frequent over-night trips (currently 20% but subject to change). Attendance at national sales meetings and regional meetings is required (5 or more days). During the fall and spring selling seasons it is necessary to work more than 40 hours per week. During these seasons it is necessary to spend all day on campus and then complete paperwork, sampling, and expense reports in the evening. This position is based in the Chicago, IL territory. It is expected that the incumbent will live within the Chicago, IL area. Benefits Regular full-time and qualifying part-time employees and their dependents are eligible for Macmillan benefits, effective on the employee's date of hire. Macmillan also offers health benefits coverage to qualifying same-sex and opposite-sex domestic partners (may require additional documentation) of active employees. Competitive pay and bonus plan Car Allowance Generous Health Benefits (Medical, Dental, Vision) Contributions to your 401k retirement account through Fidelity Generous paid time off, sick time, floating holidays, and paid holidays (Spring Reset Day , Juneteenth, Indigenous People's Day, Election Day, and more!) Employee Assistance Program, Education Assistance Program 100% employer-paid life and AD&D insurance And much more! Macmillan Learning is a privately-held, family-owned company that inspires what's possible for every learner. We envision a world in which every learner succeeds. Through our content, tools and services, we aim to make that a reality. To learn more, please visit macmillanlearning.com, join our Macmillan Community, stay connected to our Learning Stories blogs, or see us on LinkedIn, Facebook, or X. Macmillan Learning is a division of the Holtzbrinck Publishing Group, a global media company headquartered in Stuttgart, Germany. At Macmillan Learning, we believe diverse perspectives and backgrounds enrich our mission to improve lives through learning. We actively seek candidates who reflect a wide range of identities, experiences, and communities. We are an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, ethnicity, national origin, sex, sexual orientation, gender, gender identity or expression, disability status, physical ability, neurodiversity, genetic information, protected veteran status, family and economic status and background, geographical status and background, or any other characteristic protected by federal, state, or local law. You can read more about our Diversity, Equity, & Inclusion initiatives here. The successful candidate for this position will be an employee of Bedford, Freeman & Worth Publishing Group, LLC d/b/a Macmillan Learning. Bedford Freeman & Worth Publishing Group, LLC has developed an equal opportunity compliance program in compliance with the NY Department of Education's guidance. Portions of the equal opportunity compliance program are available for review by applicants and employees by contacting Human Resources at Macmillan Learning. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Mayer Brown is an international law firm positioned to represent the world's major corporations, funds, and financial institutions in their most important and complex transactions and disputes. We are recognized by our clients as strategic partners with deep commercial instincts and a commitment to creatively anticipating their needs and delivering excellence in everything we do. We are a collegial, collaborative firm where highly motivated individuals with an unwavering commitment to excellence receive the opportunity, support, and development they need to grow, thrive, and realize their greatest potential all while supporting the Firm's client service principles of excellence, strategic partnership, commercial instinct, integrated strengths, innovation, and collaboration across our international firm. If you enjoy working with team members whose defining characteristics are exceptional client service, initiative, professionalism, responsiveness, and adaptability, you may be the person we are seeking to join our Revenue Cycle Operations department in our Chicago office, as a Specialist: Billing. The Specialist: Billing manages a portfolio of Firm partners in support of their client invoicing. Primary responsibilities include managing WIP inventory, executing bills, solving problems and providing exemplary service to partners and clients. The position involves tactical work execution while managing the overall WIP cycle and requires a combination of service and operational excellence commitment, communication, collaboration and innovation. Responsibilities Essential Functions: Executes the full scope of tasks required to manage WIP and issue client invoices of assigned partners Ensures work is accurate, timely and compliant with prescribed agreements Develops strong working relationships with partners, clients and colleagues Develops comprehensive knowledge of assigned partners' needs, preferences and service requirements Responds quickly and proficiently to partners; keeps them fully updated on their billing activities Takes the lead in ensuring swift problem resolution through coordination with appropriate parties, devising creative solutions and persistent communication Maintains documentation of current statuses and action items Performs analyses on WIP and billing processes Provides recommendations for enhancements to processes and systems Provides assistance, guidance and backup to colleagues Performs other duties as required Qualifications Education/Training/Certifications: Bachelor's degree, preferred An equivalent combination of education and/or experience may be considered in lieu of a degree when the experience has been directly related to the functions of the job Professional Experience: Two years working in a professional environment, preferred Technical Skills: Proficiency in Microsoft Office products, required Technological savviness, required Strong ability to quickly learn software applications, required Advanced command of Microsoft Office Excel (lookups, SUMIF, pivot tables, etc.), preferred Performance Traits : Innate customer service, innovation and excellence mindsets Meticulous attention to detail, quality and accuracy in execution of tasks Sharp critical thinking and analytical skills Tenacious follow through and problem solving abilities Polished communication skills, both verbal and written Inherently self-reflective, collaborative and team-oriented Disciplined organizational and prioritization skills; driven to meet deadlines Takes ownership and accountability for work output and actions Solid professional judgment The typical pay scale for this position is between $76,000 and $101,000, although the actual wage or salary could be lower or higher if the candidate's education, experience, skills and internal pay alignment are different from those specified. The above is a general description of the essential duties associated with this position and does not represent an exhaustive or comprehensive list of all duties. The Firm may modify and amend this job description at any time at its sole discretion. Nothing herein creates a contract of employment or otherwise modifies the at-will nature of employment. We offer competitive compensation and comprehensive benefits, including medical/dental/vision/life/and AD&D insurance, 401(k) savings plan, back-up childcare and eldercare, generous paid time off (PTO), as well as opportunities for professional development and growth. Thank you for your interest in Mayer Brown. We are committed to providing equal opportunity and reasonable accommodations to applicants and employees with disabilities and disabled veterans. To request a reasonable accommodation related to the application process and/or job interview, please email **********************************. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. #LI-HYBRID #LI-PT1

Collabera is ranked amongst the top 10 Information Technology (IT) staffing firms in the U.S., with more than $550 million in sales revenue and a global presence that represents approximately 12,000+ professionals across North America (U.S., Canada), Asia Pacific (India, Philippines, Singapore, Malaysia) and the United Kingdom. We support our clients with a strong recruitment model and a sincere commitment to their success, which is why more than 75% of our clients rank us amongst their top three staffing suppliers. Not only are we committed to meeting and exceeding our customer's needs, but also are committed to our employees' satisfaction as well. We believe our employees are the cornerstone of our success and we make every effort to ensure their satisfaction throughout their tenure with Collabera. As a result of these efforts, we have been recognized by Staffing Industry Analysts (SIA) as the “Best Staffing Firm to Work For” for five consecutive years since 2012. Collabera has over 40 offices across the globe with a presence in seven countries and provides staff augmentation, managed services and direct placement services to global 2000 corporations. For consultants and employees, Collabera offers an enriching experience that promotes career growth and lifelong learning. Visit ***************** to learn more about our latest job openings. Awards and Recognitions --Staffing Industry Analysts: Best Staffing Firm to Work For (2016, 2015, 2014, 2013, 2012) --Staffing Industry Analysts: Largest U.S. Staffing Firms (2016, 2015, 2014, 2013) --Staffing Industry Analysts: Largest Minority Owned IT Staffing Firm in the US. Job Description Job Summary Compiles data and prepares company invoices and bills. Qualifications II. Essential Duties and Responsibilities include the following. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned. • Reads computer files or gathers records such as purchase orders, sales tickets, and charge slips, to compile needed data. • Enters information into computer or computes amounts due. • Prepares invoices, listing items or services sold, amounts due, credit terms, and dates of shipment. • Prepares bills of lading and lists weight and serial number of items sold. Prepares shipping labels. • Prepares credit memorandums to indicate returned or incorrectly billed merchandise. Prepares credit forms for customers or finance companies. • Posts transactions to accounting records such as work sheet, ledger, or computer files. Additional Information All your information will be kept confidential according to EEO guidelines.

In this role, the incumbent is responsible for the analytical tracking and reporting processes that support our Strategic Miscellaneous and Billing Services, including Municipalities/Government accounts. The position involves a blend of customer service, data analysis, and reporting. The incumbent will address department and business partners needs and problems professionally and efficiently, while also ensuring the accuracy and effectiveness of daily processes. This includes gathering, interpreting, and formatting metrics and providing analytics for internal/external presentations on behalf of the team. The incumbent for this role should have a keen eye for detail, and strong analytical skills as it will support successful business practices, improve document business processes and track metrics to ensure compliance. **MAJOR JOB RESPONSIBILITIES:** 1. **Reporting and Analysis:** Administer analytical tracking and reporting of key business metrics for internal use and regulatory compliance. You'll be responsible for managing and distributing various reports (Excel, PDF, Power BI) to stakeholders. 2. **Customer and Stakeholder Support:** Manage and monitor inquiries from both internal and external sources. You'll be a partner with internal teams to resolve complex billing issues, acting as a Subject Matter Expert (SME) for our services and software. 3. **Project Leadership:** Lead Strategic Solutions projects from start to finish, including requirements gathering, functional design, and user acceptance testing (UAT). You'll develop an in-depth understanding of our software and service environment, including CC&B. 4. **Training and Collaboration:** Help train and develop new and existing employees on department processes. You'll build strong relationships across departments, promoting a highly collaborative culture focused on accurate and timely billing. 5. **Cross-Functional Partnership:** Manage communications and partner with a wide range of teams, including Technology, Legal, Accounting, and Executive Leadership. **SKILLS AND ABILITIES** **Organizational and Time Management Skills:** This includes the ability to prioritize tasks, meet tight deadlines, and maintain keen attention to detail. **Adaptability and Resilience:** The role requires to perform at a high level in a fast-paced and ever-changing environment, successfully adapting to shifting priorities and work demands. **Problem-Solving and Proactiveness:** Strong analytical and problem-solving skills, along with the ability to anticipate needs and take initiative with minimal direction **.** **Interpersonal and Communication Skills:** This position requires a high degree of tact and diplomacy when interacting with others and handling sensitive issues. **Team Collaboration:** Assist with and contribute to projects as needed. **JOB REQUIREMENTS:** (Education, Experience, Knowledge, Skills **)** + Bachelor's degree or equivalent experience in Accounting, Finance or Business Management; high school diploma or equivalent **Technical Skills** **Required:** + Microsoft Office Suite (Word, Excel, PowerPoint) + Proficiency in Microsoft Excel for data analysis and reporting. + Experience with CCB (Customer Care and Billing) or a similar utility billing system. + Familiarity with Microsoft Teams for collaboration. + Experience in SharePoint **Preferred:** + Power BI for data visualization and dashboard creation. + Experience with SQL for data querying and management. **Disclaimer:** _This information describes the general nature and level of work performed by employees in this job. The description is not designed to be a comprehensive inventory of duties, responsibilities and qualifications required in the job. Reasonable accommodations may be made to qualified disabled individuals for performance of essential duties and responsibilities._ Same Posting Description for Internal and External Candidates **About Southern Company Gas** Southern Company Gas is a wholly owned subsidiary of Atlanta-based Southern Company (NYSE:SO), America's premier energy company. Southern Company Gas serves approximately 4.2 million natural gas utility customers through its regulated distribution companies in four states and approximately 600,000 retail customers through its companies that market natural gas. Other nonutility businesses include investments in interstate pipelines and ownership and operation of natural gas storage facilities. For more information, visit southerncompanygas.com . Southern Company (NYSE: SO ) is a leading energy provider serving 9 million customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy solutions provider with national capabilities, a fiber optics network and telecommunications services. Through an industry-leading commitment to innovation, resilience and sustainability, we are taking action to meet customers' and communities' needs while advancing our goal of net-zero greenhouse gas emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture has been recognized by a variety of organizations, earning the company awards and recognitions that reflect Our Values and dedication to service. To learn more, visit *********************** . Southern Company invests in the well-being of its employees and their families through a comprehensive total rewards strategy that includes competitive base salary, annual incentive awards for eligible employees and health, welfare and retirement benefits designed to support physical, financial, and emotional/social well-being. This position may also be eligible for additional compensation, such as an incentive program, with the amount of any bonus/awards subject to the terms and conditions of the applicable incentive plan(s). A summary of the benefits offered for this position can be found here **************************************************** . Additional and specific details about total compensation and benefits will also be provided during the hiring process. Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law. Job Identification: 16415 Job Category: Customer Service Job Schedule: Full time Company: Nicor Gas Pay Range: $50,821.00 - $79,861.10 USD Annually: Base salary varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, and at the time of this posting, this is the reasonable salary range for this role.

** Veolia in North America is the top-ranked environmental company in the United States for three consecutive years, and the country's largest private water operator and technology provider as well as hazardous waste and pollution treatment leader. It offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. Veolia helps commercial, industrial, healthcare, higher education and municipality customers throughout North America. Headquartered in Boston, Veolia has more than 10,000 employees working at more than 350 locations across North America. **Job Description** **Position Purpose:** The position's purpose is to bill customers as quickly and as accurately as possible after receiving all the required documentation. **Primary Duties/Responsibilities:** + Engage with the Technical Customer Advisor to understand when a job has been carried out. + Match manifest with original job request in RPM. Confirm this with the Technical Customer Advisor. + Escalate to Technical Customer Advisor for speedy resolution in the event of issues. + Create and issue the invoice. + Respond to any billing queries (that would first come through the Customer Technical Advisor). **Qualifications** **Education/Experience/Background:** + High School Diploma/GED is required. + Experience of using computer invoicing systems or similar. + Invoicing and/or other financial experience. **Knowledge/Skills/Abilities:** + Sufficient understanding of waste streams, transportation and disposal or the ability to build this understanding. + Very numerate. + High attention to details. + Very organized and efficient. + Knowledge of, or ability to build knowledge of, the hazardous waste business. + Able to work collaboratively across different functions and to secure help from colleagues. **Additional Information** **Benefits:** Veolia's comprehensive benefits package includes paid time off policies, as well as health, dental, vision, life insurance, savings accounts, tuition reimbursement, paid volunteering and more. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement. Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement. We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.

The Billing Assistant will provide billing and administrative support to Billing Specialists and Billing Managers. The position provides exposure/opportunities to learn the firm's billing operations and to interact with the firm's lawyers, secretaries and other accounting departments. This individual must be flexible, well organized, detail oriented and deadline focused. Duties and Responsibilities Perform invoice maintenance as directed by Billing Specialists. This may include but is not limited to: narrative edits, time transfers, invoice splitting and cost exception updates. Prepare and print draft bills, and other client reports as necessary. Assist with the printing, sorting and routing of monthly proformas. Upload electronic invoices upon request and ensure processing is accurate and efficient. Monitor the status of the electronic invoices to ensure the invoice is moving towards approval and payment. As needed, submit appeals through the electronic billing systems. Submit accrual estimates and billing rates/fee offers in the electronic billing systems. Follow up with attorneys as requested by Billing Specialists or the Billing Manager. Provide high levels of customer service to attorneys, staff, vendors, and clients of the firm while observing confidentiality of client and firm matters. Perform various administrative duties such as duplicating, mailing, proofreading and scanning of invoice packets. Serve as the billing point person for a small portfolio of client and billing partners, with oversight by the Billing Supervisor and Manager. Assist with special projects which will include, among other projects, testing related to system upgrades or conversions. Salaries vary by location and are based on numerous factors, including, but not limited to, the relevant market, skills, experience, and education of the selected candidate. If an estimated salary range for this role is available, it will be provided in our Target Salary Range section. Our compensation package also includes bonus eligibility and a comprehensive benefits program. Benefits information can be found at Sidley.com/Benefits. Target Salary Range $60,000 - $67,000 if located in Illinois Qualifications To perform this job successfully, an individual must be able to perform the Duties and Responsibilities (Duties) above satisfactorily and meet the requirements below. The requirements listed below are representative of the minimum knowledge, skill, and/or ability required. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job. If you need such an accommodation, please email ************************** (current employees should contact Human Resources). Education and/or Experience: Required: Bachelor's degree or equivalent experience working in an office environment Proficiency in Microsoft Word and Excel Preferred: Previous law firm or professional services firm experience Experience with 3E and ebilling Hub Other Skills and Abilities: The following will also be required of the successful candidate: Strong organizational skills Strong attention to detail Good judgment Strong interpersonal communication skills Strong analytical and problem-solving skills Able to work harmoniously and effectively with others Able to preserve confidentiality and exercise discretion Able to work under pressure Able to manage multiple projects with competing deadlines and priorities Sidley Austin LLP is an Equal Opportunity Employer #LI-EC1

Job Description Swanson Martin & Bell, LLP is looking for a Billing Coordinator to ensure the company tracks and collects debts consistently and correctly. This position is key to safeguarding our revenues. Billing coordinators are equipped with knowledge of billing procedures and great attention to detail. Their analytical ability is a valuable asset, while their communication skills can make a difference in client relationships. The ideal candidate is energetic, detail-oriented, and able to work independently, as well as collaborate in a team environment. Responsibilities include but are not limited to, solely coordinating the billing process, drafting bills, editing time entries, and finalizing bills that include e-billing. Required Experience & Skills: Minimum of 3 years of legal billing, including e-billing. Multi-payor experience is a plus. Attention to detail is a must, including verbal and written communication. Must possess organizational and time management skills. A high degree of proficiency in Microsoft Word, Outlook, and Excel. Works well independently and/or with a team to assist attorneys. Swanson Martin & Bell, LLP offers an excellent benefits package, including medical, dental, vision, Metra reimbursement, life insurance, vacation and sick time, and holiday pay, and 401(k). Compensation: $65-70k, DOE

A mid-size Chicago law firm is seeking a detail-oriented and reliable Billing Coordinator to join our team. This full-time position offers a competitive salary, excellent benefits, and the opportunity to gain hands-on experience supporting client billing and invoicing operations. Position Overview: The Billing Coordinator supports the billing and accounting team by assisting with the accurate and timely preparation, submission, and tracking of client invoices in accordance with firm and client billing guidelines. This role requires strong attention to detail, precision in data entry and expense management, and the ability to manage multiple priorities in a fast-paced environment. The ideal candidate is highly organized, communicates clearly, and works well both independently and as part of a collaborative team. Primary Responsibilities: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. Set up and maintain client and matter billing records in accordance with billing guidelines. 2. Generate, review, distribute, and update billing drafts/pre-bills; apply reviewer edits timely. 3. Prepare invoices and coordinate mailings and/or electronic submissions to clients and insurance companies. 4. Assist with weekly/monthly billing reports, administrative support, and special projects as needed. 5. E-Billing: Assist with matter setup (including mapping and rate approvals), update LEDES fields as needed, submit invoices, monitor status, and report rejections/adjustments to the Billing Manager. Note: This list is not exhaustive; additional tasks may be assigned as needed to support firm operations. Qualifications: • Education: Bachelor's degree in Accounting, Finance, Business Administration, or related field preferred (or equivalent relevant experience). • Experience: 0-3 years of relevant experience (law firm or professional services preferred); legal billing experience a plus. • Strong working knowledge of Microsoft Office Suite, particularly Excel. • Ability to manage multiple tasks while meeting daily, weekly, and monthly deadlines. • Strong organizational, written, and oral communication skills. • Ability to maintain focus in a fast-paced environment and adapt to changing priorities. • Detail-oriented, self-motivated, and capable of working independently with appropriate guidance. • Commitment to delivering responsive client service and supporting the department effectively. Preferred Qualifications: • Law firm or professional services experience • Exposure to legal billing or e-billing (LEDES a plus) • Strong attention to detail and basic Excel skills Key Competencies: The ideal candidate will: • Strong organization, time management, and attention to detail • Clear, professional written and verbal communication • Proficient in Microsoft Office (Outlook, Word, Excel, PowerPoint) • Able to prioritize, multitask, and meet deadlines in a fast-paced environment • Works well independently and as part of a team; adaptable and solutions-oriented Compensation and Benefits Overview: $57,000-$65,000 (DOE) The pay offered for this role may vary based on factors such as job-related knowledge, skills, and experience. Eligible employees may also receive bonus opportunities and other forms of compensation, contributing to a comprehensive total rewards package. Benefits offerings may differ based on location. In addition to monetary compensation, employees are provided with a robust selection of benefits, including: • Comprehensive medical insurance plans (PPO, PPO HSA (with an HSA contribution up to $2000), and HMO provided by BCBSIL) • Dental insurance plans (PPO and HMO provided by Guardian) • Vision insurance plans (PPO provided by EyeMed) • Access to a retirement savings plan (We match 100% of the first 3% of salary deferral plus 50% of the next 2% of salary deferral) • Paid time off (PTO) • Parental leave • Commuter benefits • Short-term and long-term disability coverage • Accidental death coverage • Other leave programs Eligibility Requirements: Participation in certain compensation programs and benefits is subject to specific eligibility criteria, which will be communicated during the hiring process. Our firm is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Military status, or Veteran status. Salary Description $57,000-$65,000

Vedder Price's Chicago office is looking for a Billing Specialist. The Billing Specialist supports a portfolio of shareholders through their monthly billing cycles. In addition to ensuring client invoices are issued accurately and timely, this position works closely with shareholders, department managers, accounting team and clients to deliver superior service, updating rates, split billing credit allocation, WIP follow up, solve problems, provide critical information and drive process improvement. As the Billing Specialist, your job duties will include but are not limited to: Review and bill attorney hours and disbursements to clients Review and edit proformas in response to attorney and secretary requests Apply retainer/unallocated funds as directed by attorney; enter BOA charges and apply BOA Process write-offs following Firm policy Ability to execute complex bills in a timely manner Ability to understand and update Rates and Split billing credit allocation into the 3E System; ability to understand Multipayor, and Electronic Billing Ability to effectively interact and communicate with attorneys, secretaries, and clients Ensure that billing cycles are handled efficiently and accurately Research, analyze and respond to inquiries regarding billing, split billing credit allocation and rate issues. Create billing reports and spreadsheets for analyses as required; ability to identify and generate billing reports as requested Organize and maintain billing files May assist in preparing documentation for exhibits in court Perform Special projects as assigned Skills & Competencies: Ability to prioritize and multi-task in a fast-paced environment Ability to handle confidential information in a discreet, professional manner Must have strong attention to detail Ability to meet deadlines and use time efficiently Ability to demonstrate good common sense and sound judgment Ability to work independently, some overtime during firm Fiscal and Calendar year-end, self-starter Must have strong verbal and written communication skills and excellent organizational skills Ability to be an effective team member and display initiative Working knowledge of AR processes Opportunity to participate in special projects Identify opportunities for improvement and proactively work with Shareholders and management to implement improved processes Monitor new processes and workflows to ensure effectiveness Qualifications & Required Experience: Bachelor's degree preferred Minimum 3 years billing experience in a law firm environment required Proficiency in billing software (e.g., Elite, 3E) and Microsoft Office Position also requires the ability to work under pressure to meet strict deadlines. Good analytical and problem solving skills, and understanding of accounting best practices Knowledge of E-Billing Hub and different E-Billing Platforms Computer Skills: To perform this job successfully, an individual must be proficient in the following software: Elite/3E accounting software experience preferred Proficient with MS Word and Excel Compensation Range: $70,000/yr. to $82,000/yr. At Vedder Price, we believe in recognizing and rewarding our employees' contributions. Our comprehensive Total Rewards Package includes: Competitive Salary: We offer a competitive base salary commensurate with skills and experience. Bonus Program: Discretionary annual bonus program. Retirement Planning: Discretionary profit sharing and 401(k) matching to help you plan for your future. Health and Wellness: Comprehensive health, dental, and vision plans, along with optional health savings and flexible spending accounts, firm-paid Life and Disability benefits, and wellness programs to support your overall well-being. Paid Time Off: Competitive time off package including vacation days, paid holidays, sick time and personal days. Professional Development: Opportunities for continuous learning and career growth through firm provided training programs. Employee Recognition: Anniversary and Vedder Praise Programs to celebrate your achievements and milestones. Work-Life Balance: Hybrid work model and family-friendly policies. Additional Perks: Employee discount program, pre-tax commuter benefits, back up child & elder care, Employee Assistance Program (EAP), fitness center discounts and more. Join Vedder Price and be part of a team that values hard work and dedication! Equal Employment Opportunity Vedder Price P.C. is an equal opportunity employer. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability (where applicant is qualified to perform the essential functions of the job with or without reasonable accommodations), medical condition, protected veteran status, gender identity, genetic information, or any other characteristic protected by federal, state, or local law. We participate in E-verify. Applicants who are interested in applying for a position and require special assistance or an accommodation during the process due to a disability should contact the Vedder Price Recruiting Team at vprecruiting@vedderprice.com.