Account representative jobs in East Honolulu, HI - 251 jobs
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Collections Coordinator
Customer Service and Sales Representative
HMSA 4.7
Account representative job in Kapolei, HI
Performance
Meet established marketing plan goals, and achieve annual sales revenue and membership growth objectives by effectively promoting and closing prospective sales opportunities.
Perform quick and efficient transaction fulfillment of telephone calls or email from prospective or current HMSA employer groups and members.
Proactively promote HMSA and USAble product options and meet established HMSA and USAble sales goals.
Protect HMSA's market share through the successful renewal and retention of assigned accounts.
Document all prospect inquiries, outcomes, and follow up on sales enrollment opportunities via the telephone or in writing.
Prepare proposals for new small group, new individual plans, Medicare plans, plan upgrades, and additions and modifications to existing plans.
Support phone inquiries for senior plan sales during annual enrollment period.
Meet goals, sales and retention quotas, and minimum activity standards.
Relationships
Serve as the "face of HMSA" to provide HMSA products and servicing to our small business, individual plan, and Medicare plan customers.
Coordinate problem solving associated with group and member inquiries.
Manage internal and external customer relationships to ensure that employer/member product and servicing needs are identified and addressed.
Expand relationships with groups through the sale of new products.
All employees are assigned to health, and product fairs and public service events throughout the year, to represent HMSA at public events.
Administrative
Maintain accurate records of all account activity and provide management with a weekly report on sales opportunities, proposals, jeopardy/lost accounts, sales activities, and servicing issues.
Performs all other miscellaneous responsibilities and duties as assigned or directed.
#LI-Hybrid
$40k-45k yearly est. 3d ago
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Customer Experience Representative
Cpb Group
Account representative job in Urban Honolulu, HI
is eligible for a $1,000 sign-on bonus.
Handles incoming email/ telephone calls from internal/external customers according to established Call Center standards in a professional manner and taking follow-up action as necessary. Performs all duties and interacts with internal and external customers in a manner aligned with the Company's Core Values of Teamwork, Integrity and Exceptional Services (TIES); Customer Experience Competencies of Customer Interaction, Empowerment and Ownership; and Basic Skills of Listening, Oral Communication, Written Communication, Action Orientated, Thoroughness, Problem Solving.
Performs all duties and interacts with internal and external customers in a manner that is expressly aligned with the Company's Core Values of approaching all actions with a “Voyaging Spirit” and being “Positively Ohana”. Exhibits core competencies that result in consistent delivery of positive Customer Interactions, Empowerment and Ownership and demonstrates key professional and performance skills such as Active Listening, effective Oral and Written Communication, Action and Solution Oriented and Thoroughness.
Duties:
Answer incoming email/ telephone calls in accordance with established Call Center standards and assist customers with various general banking needs in a professional manner and follow through with appropriate action.
Provide customers with account information, help them resolve problems/issues/concerns, and contact appropriate personnel/departments as required.
Document and/or escalate issues to ensure customers' concerns are addressed promptly and appropriately.
Provide customers with general information on CPB products/services and other general information: Branch/ATM location and hours, Rates and fees, Deposit and loan accounts, Convenience and monetary products/services.
Fulfill customers' special requests by utilizing support systems/tools or refer to appropriate personnel/departments.
Prepare update forms for deposit and loan accounts, such as address and phone number changes.
Prepare requests for duplicate statements, stop payments, fee waiver, check orders, close accounts, etc.
Cancel lost/stolen cards, reset Internet Banking passwords, activate cards, etc
Convert inquiries into account openings by referring customers to appropriate business units.
Minimum Qualifications:
Education:
High School diploma or equivalent
Experience:
1+ year of customer service experience
Competencies:
Achieving Results - Perseverance
Achieving Results - Decisiveness
Communication & Influencing - Approachability
Operating Skills - Time Management
Self-Management - Adaptability
Knowledge, Skills & Abilities:
Must be able to work a flexible work schedule to include before and after normal work hours, weekends, and holidays when necessary.
Physical Requirements & Working Conditions:
Must be able to perform light physical work and to move or lift items including but not limited to boxes, files and papers up to 20 pounds unless otherwise as indicated.
Must be able to operate and proficiently use standard office equipment, including phone, copier, personal computer and/or other work related mechanical or electronic devices and applications.
Must be able to clearly communicate verbally and in writing with all internal and external customers. Must also be able to hear sufficiently to engage in daily discussions and interactions.
Must be able to read and understand bank-related documents.
Must be able to work in a conventional office setting, involving sitting at a desk or workstation for long periods of time. Must also be able to adapt to different work environments as needed to perform the job.
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
$51k-63k yearly est. Auto-Apply 29d ago
Customer Success Rep
Tropic Fish Hawaii
Account representative job in Urban Honolulu, HI
Aloha,
Join our experienced team at Tropic Fish Hawaii, the largest seafood company in the state. We pride ourselves on delivering the highest quality seafood with unmatched service and reliability. As a Customer Success Representative, your skills and dedication will help us strengthen customer relationships, expand sales opportunities, and uphold our reputation as Hawaii's trusted seafood partner.
POSITION SUMMARY
The Customer Success Representative is responsible for managing assigned house accounts, driving sales growth, and ensuring customer satisfaction. This role involves introducing and promoting new and existing products, accurately processing orders, and maintaining strong, professional relationships with clients. The position requires effective communication, attention to detail, and a proactive approach to supporting customer needs and company goals.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Promote and sell new and existing products and services using professional sales practices.
Accurately process incoming phone orders and enter them into the company ordering system.
Build and maintain positive, long-term relationships with business clients.
Consistently achieve or exceed sales goals and revenue targets set by the Director of Sales.
Maintain accurate and up-to-date account records, including contacts, phone numbers, emails, and special requirements.
Partner with the Office Manager on pricing strategies, promotions, contracts, and marketing programs.
Prepare timely reports (daily, weekly, monthly) as required.
Use the company portal to access customer and stock information, ensuring order accuracy.
Provide the Office Manager with market feedback, customer concerns, and recommendations for solutions.
Conduct product demonstrations as needed.
Clearly communicate with customers regarding production updates, delays, and resolutions.
Collaborate with the sales team and contribute to overall company success.
MINIMUM QUALIFICATIONS AND EXPERIENCE
High School Diploma required; Bachelor's Degree preferred.
At least 1 year of seafood industry sales experience or 2 years in product sales.
Strong ability to work under pressure, meet deadlines, and exercise sound judgment with confidential information.
Proven skills in sales, communication, time management, organization, and negotiation.
Proficiency in Microsoft Office (Excel, Word, Outlook) and comfort with technology.
Strong interpersonal skills with a demonstrated ability to build positive client relationships.
Valid driver's license, current registration, and proof of insurance; clean driving abstract required.
Job Type: Full-time
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
Schedule:
Weekend availability
Work Location: One location
Health insurance
$51k-63k yearly est. 60d+ ago
Customer Success Representative
Zmana
Account representative job in Urban Honolulu, HI
Customer Success Representative Z MANA Smart Security - Honolulu, HI
We:
Z MANA is changing the Security and Smart automation market for the people of Hawaii. We are looking for someone to join us on this journey as we bring new technologies and excellent customer service to the islands.
Benefits
Competitive Pay DOE
Product specific training
Medical, Dental, Vision
401K
You:
Are passionate about customer satisfaction and will do whatever it takes to keep the customer happy.
Are a person of integrity and strong character that can help us build our vision
Are a world class Salesperson with an extensive background in Security and alarm systems
Have Leads in the pipeline and can bring a strategy for generating new leads
Understand account generation and the Security as A Service modeling structure.
Z MANA Sales representatives will have working knowledge in the C15 (A) (B) /Low Voltage world (Alarm systems, Access Controls, Security Surveillance, Telecommunications, etc...) and be able to sell products, goods, and services to customers. The potential applicant should have some key contacts that they can also bring to the organization.
Responsibilities and Duties
The Customer Success representatives will work with customers to find what they want, create solutions and ensure a smooth sales process. The Customer Success representative will work to find new sales leads, through our known leads, client referrals, etc. Sometimes, sales representatives will focus on inside sales, which typically involves "cold calling" for new clients while in an office setting, or outside sales, which involves visiting clients in the field with new or existing clients. Often, these sales representatives will have a combination inside/outside sales job.
Qualifications and Skills
Need to be able to sell and close deals.
Customer Service Skills: The customer is always right. You will need to be able to speak in a friendly way to customers and potential customers, listening to their needs and helping communicate options for them.
Having a working knowledge of the C15/Low Voltage world.
Excellent computer skills and Phone application familiarity
Working knowledge of Smart home and security alarm systems, 2GIG, Alarm.com a plus
Taking the necessary training courses to familiarize yourself with the product line of the company.
Communication Skills: You will need to speak to customers about a product's different features, and answer any questions they might have.
Flexibility: You might have to work long hours, nights or weekends.
Persistence: Not every customer is going to be a sale. Being able to bounce back if you lose a sale will be key for this job.
Required experience: Sales: 2 years (preferably in the Security Alarm Industry)
Prior work experience interfacing with customers
is eligible for a $600 sign-on bonus. Position Function:
Handles incoming email/ telephone calls from internal/external customers according to established Call Center standards in a professional manner and taking follow-up action as necessary. Performs all duties and interacts with internal and external customers in a manner aligned with the Company's Core Values of Teamwork, Integrity and Exceptional Services (TIES); Customer Experience Competencies of Customer Interaction, Empowerment and Ownership; and Basic Skills of Listening, Oral Communication, Written Communication, Action Orientated, Thoroughness, Problem Solving.
Performs all duties and interacts with internal and external customers in a manner that is expressly aligned with the Company's Core Values of approaching all actions with a “Voyaging Spirit” and being “Positively Ohana”. Exhibits core competencies that result in consistent delivery of positive Customer Interactions, Empowerment and Ownership and demonstrates key professional and performance skills such as Active Listening, effective Oral and Written Communication, Action and Solution Oriented and Thoroughness.
Duties:
Answer incoming email/ telephone calls in accordance with established Call Center standards and assist customers with various general banking needs in a professional manner and follow through with appropriate action.
Provide customers with account information, help them resolve problems/issues/concerns, and contact appropriate personnel/departments as required.
Document and/or escalate issues to ensure customers' concerns are addressed promptly and appropriately.
Provide customers with general information on CPB products/services and other general information: Branch/ATM location and hours, Rates and fees, Deposit and loan accounts, Convenience and monetary products/services.
Fulfill customers' special requests by utilizing support systems/tools or refer to appropriate personnel/departments.
Prepare update forms for deposit and loan accounts, such as address and phone number changes.
Prepare requests for duplicate statements, stop payments, fee waiver, check orders, close accounts, etc.
Cancel lost/stolen cards, reset Internet Banking passwords, activate cards, etc
Convert inquiries into account openings by referring customers to appropriate business units.
Minimum Qualifications:
Education:
High School diploma or equivalent
Experience:
1+ year of customer service experience
Competencies:
Achieving Results - Perseverance
Achieving Results - Decisiveness
Communication & Influencing - Approachability
Operating Skills - Time Management
Self-Management - Adaptability
Knowledge, Skills & Abilities:
Must be able to work a flexible work schedule to include before and after normal work hours, weekends, and holidays when necessary.
Physical Requirements & Working Conditions:
Must be able to perform light physical work and to move or lift items including but not limited to boxes, files and papers up to 20 pounds unless otherwise as indicated.
Must be able to operate and proficiently use standard office equipment, including phone, copier, personal computer and/or other work related mechanical or electronic devices and applications.
Must be able to clearly communicate verbally and in writing with all internal and external customers. Must also be able to hear sufficiently to engage in daily discussions and interactions.
Must be able to read and understand bank-related documents.
Must be able to work in a conventional office setting, involving sitting at a desk or workstation for long periods of time. Must also be able to adapt to different work environments as needed to perform the job.
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
$39k-44k yearly est. Auto-Apply 49d ago
Dental Biller
Waikiki Health 4.2
Account representative job in Urban Honolulu, HI
Dental Biller (Part-Time and Full-Time)
Founded in 1967, Waikiki Health is a nonprofit, Federally Qualified Health Center (FQHC) that offers a Patient-Centered Medical Home targeting our community's most vulnerable populations. Our clinical and program sites provide holistic care in welcoming, supportive, and nonjudgmental environments. Waikiki Health's mission is to provide quality medical and social services that are accessible and affordable for everyone, regardless of ability to pay.
Our Values
We are committed to providing the highest quality care and services to our island community.
We believe that respect is the foundation of our interpersonal relationships.
We maintain empathy and kindness, treating everyone as ohana.
We are creative and flexible in meeting community needs.
We will help empower others to reach their highest potential.
We are accountable to the community we serve and to each other.
Waikiki Health is seeking a part-time and full-time Dental Biller.
Pay rate for this role is $24 per hour.
Schedule:
Full-time: Monday - Friday; 40 hours per week.
Part-time, Monday-Friday; hours to be discussed with supervisor
Benefits
Health insurance (Employee only) 100% premium paid once eligible.
13 Paid holidays
Parking included
403(b) Retirement Plan Participation effective within 4 weeks of employment
Matching is offered once eligible with a 3-year vesting period
Perks
HOLO Bus Pass benefits
BIKI bike rental benefits
Company Shirt
Summary of position: The Dental Biller will submit claims for treatment rendered and researches claims in rejected and/or hold status for dental services using the respective electronic health record (EHR) systems. They also facilitate functions for credentialing, insurance payers, audits, both internal and external following confidential protocol. The Dental Biller submits pre-authorizations to dental insurance companies, follows up and documents pre-authorizations in the EHR. They also create treatment plan cost estimates and assist with Ryan White treatment plan cost estimates and correspondence with the RW team.
Qualifications and abilities
Education
High School Diploma or equivalent, a minimum of 2 years of experience in medical/dental billing and or follow up with all types of insurance carriers including Medicare and Medicaid. 2 years FQHC experience and complete understanding of QS1, AR and PMS system.
Qualifications
Clerical: Knowledge of clerical procedures and systems such as word processing, a Patient Management System, other office procedures and medical terminology.
Customer and Personal Service: Knowledge of principles and processes for providing customer and personal services.
English Language: Knowledge of the structure and content of the English language including the meaning and spelling of words.
Familiarity of Microsoft Office programs, including, but not limited to, Excel and Outlook.
General Duties include but are not limited to
Maintain professional relationships with patients and staff, addressing any billing issues and/or concerns.
Balancing and submission of deposits to accounting for all facilities daily.
Review overpaid claims, credit balances and refund requests
Review and follow up with billing related flags from providers, clinical staff and Dentrix Enterprise support staff
Act as a liaison between contracted billing agency and Waikiki Health, reporting any issues related to billing and patient issues
Other duties as assigned
*Waikiki Health requires proof of the following immunization; with or without reasonable accommodation: TB skin test or chest x-ray, Hep B (optional).
Interested candidates should apply through our ADP Workforce Now interface:
************************************************************************************************************************ Id=19000101_000001&lang=en_US
Those requiring assistance are encouraged to reach out to our organization at **************. Visit our website for more information: *********************
Waikiki Health is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.
$24 hourly Auto-Apply 9d ago
Winner's Circle - Customer Service
Daveandbusters
Account representative job in Urban Honolulu, HI
Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome!
Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more.
POSITION SNAPSHOT: Our Winner's Circle position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The Winner's Circle position requires a strong communicator who will guide our Guests through their Midway experience.
NITTY GRITTY DETAILS:
Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers.
Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering.
Assists the Guest with all requests and answers questions as needed and makes recommendations on items.
Provides game assistance by promptly notifying Support Technicians or Management as needed.
Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return.
Notifies Manager of any Guest that is perceived to be unhappy.
Practices proper cost controls by accurately weighing tickets and scanning merchandise.
Responsible for stocking, displaying and securing merchandise in all storage areas.
Responsible for the reconciliation of tickets and merchandise inventory.
Conducts merchandise inventory during and after shift, if applicable.
Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager.
Reviews the cleanliness and organization of the Winner's Circle. Ensures all plush and shelves are stocked, properly cleaned, and maintained.
Properly positions and set up displays to increase Guest traffic and promote sales.
Assists other Team Members as needed.
Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness.
Must be at least 16 years of age.
RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE:
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to:
Be friendly and able to smile frequently.
Work days, nights, and/or weekends as required.
Work in noisy, fast paced environment with distracting conditions.
Read and write handwritten notes.
Lift and carry up to 30 pounds.
Move about facility and stand for long periods of time.
Walk or stand 100% of shift.
Reach, bend, stoop, mop, sweep and wipe frequently.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.
As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination.
Salary Range:
14
-
17
We are an equal opportunity employer and participate in E-Verify in states where required.
$29k-36k yearly est. Auto-Apply 60d+ ago
Billing Assistant
The Alcoholic Rehabilitation Services of Hawaii Inc. 3.5
Account representative job in Kaneohe, HI
The Billing Assistant reports to the CFO and actively involved in all clinical activities in order to maintain ongoing contact with managed care and insurance companies for the purpose of providing progress reports and obtaining authorization for various levels of care and length of stay for Hina Mauka clients in accordance with policies and procedures, and insurance guidelines. Protects the confidentiality of client's records in accordance with all applicable federal regulations.
Position Accountabilities
Essential Functions
Coordinates with intake personal to ensure that follow ups are conducted on a periodic basis for all initial authorizations.
Completes continued authorizations through a collaborative effort with clinical staff or utilize available resources to gather client information to ensure the success of the authorization process. Conduct periodic follow ups on pending authorizations and document in INSPIRE.
Assist in monitoring and managing alternate funding sources for clients receiving outpatient services, ensuring that all funding streams are accurately tracked and documented. This includes reviewing and releasing client encounters to maintain up-to-date records of funding utilization, supporting both compliance with agency policies and proper financial oversight of client care.
Maintains and updates client insurance information to ensure accurate and up-to-date records. Regularly reviews coverage details, verifies benefits, and communicates any changes as needed to support compliance with funding requirements and ensure uninterrupted client care throughout their stay.
Attends morning census meetings and provide insurance updates to staff, assist in updating census board in chart room, communicates with treatment team as to authorization, benefits or changes in level of care approved or denied by insurers, managed care companies or utilization reviewers.
Provide updates to authorizations to clinical administration to document on census and/or billing monitor.
Conducts telephone updates with managed care and insurance carriers for the purpose of having clients authorization for benefits extended and also have level of care changes approved. Phone update time will be used to inform insurers and utilization review of any changes in the treatment plan, discharge status, progress or aftercare plans.
Maintains relationships and communicates with referral sources regarding prospective client to ascertain treatment history/goals.
Maintains client records in accordance with Hina Mauka policies and procedures and in compliance with all state and federal laws, licensing and accreditation standards, and contract stipulations.
Performs other related duties as assigned.
Qualification Requirements
Experience and Training:
High School Graduate required, College degree preferred
Proficient computer skills, working familiarity with MS Office - Word, Excel, Access and Outlook. Type a minimum of 45 wpm.
At least two (2) years experience in office procedures or two (2) years of business office management education.
Knowledge, Skills and Abilities:
Knowledge of office procedures.
Ability to professionally represent the agency to all referral sources, networking with community agencies, medical professionals, and all potential referral sources.
Well organized and able to maintain accurate and concise records.
Working knowledge and experience with managed care and other funding sources.
.
Physical/Mental Demands
Light physical effort; mostly sedentary work; occasional standing/walking; occasionally lifts supplies/equipment.
EQUAL OPPORTUNITY EMPLOYER
$32k-36k yearly est. Auto-Apply 50d ago
Account Representative - State Farm Agent Team Member
Ryan Miyashita-State Farm Agent
Account representative job in Urban Honolulu, HI
Job DescriptionBenefits:
401(k)
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
Hawaii is my home I was born and raised here, and I love being part of the Honolulu community. I have been a State Farm agent here for over ten years, and I am honored that my neighbors believe I can help them protect what matters. My office serves people from the greater Honolulu area to the entire State of Hawaii with all their insurance and financial service needs. From auto insurance and home insurance to small business insurance, life insurance, renters' insurance, and more.
I have over two decades of experience in this industry, with the first 10 years focused on claims before opening my own office in 2011. My background taught me what is truly important about this kind of business: quality service, straightforward communication, and the experience and knowledge to deliver what people really need. That is why everyone at my office is so dedicated to working closely with our customers on plans that can help them succeed, from local families to other small businesses.
My team is my x-factorwe are all committed to our customers and always take the time to engage with people. I am proud of the level of service and support that we provide to everyone who comes through our doors. State Farm has honored my agency with several awards over the years, including the Presidents Club , which recognizes the top five percent of producing agencies around the country that deliver top-quality service and performance. We can serve our customers who speak English, Cantonese, Mandarin, Korean, and Ilocano!
I graduated with a B.A. in finance from the University of Hawaii at Manoa and got my MBA from Chaminade University. Outside the office, I love supporting other local small businesses and spending every moment I can with my wonderful family. We love the outdoors, from hiking to family trips to the beach. In the past, I spent time swimming competitively and playing Judo. Now I get to share that experience with my two daughters.
Instagram: miyashitainsurance
ROLE DESCRIPTION:
As AccountRepresentative - State Farm Agent Team Member for Ryan Miyashita - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
Provide information about insurance products and services.
Assist clients with policy applications and renewals.
Handle client inquiries and provide timely responses.
Maintain accurate records of client interactions.
QUALIFICATIONS:
Strong communication and interpersonal skills.
Detail-oriented and able to multitask.
Experience in customer service or sales preferred.
$44k-55k yearly est. 24d ago
Account Representative - State Farm Agent Team Member
Malia Jansson-State Farm Agent
Account representative job in Aiea, HI
Job DescriptionBenefits:
Dental insurance
Donation matching
Health insurance
Paid time off
Training & development
Vision insurance
Bonus based on performance
Employee discounts
Position Overview
State Farm Insurance Agent located in AIEA, HI is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for MALIA JANSSON - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance.
Responsibilities
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Work with the agent to identify and support local community events in our market.
Maintain a strong work ethic with a total commitment to success each and every day.
As an Agent Team Member, you will receive...
Group Life Insurance Benefits
Hourly pay plus commission/bonus
Health benefits
Paid time off (vacation and personal/sick days)
Valuable experience
Growth potential/Opportunity for advancement within my agency
Requirements
Interest in marketing products and services based on customer needs
Excellent interpersonal skills
Excellent communication skills - written, verbal and listening
People-oriented
Organizational skills
Self-motivated
Proactive in problem solving
Able to learn computer functions
Pride in getting work done accurately and timely
Ability to multi-task
Ability to assess customer needs and conduct effective interviews
Ability to effectively relate to a customer
Property and Casualty license (must be able to obtain)
Life and Health license (must be able to obtain)
Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education
Position may require irregular working hours
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
$44k-55k yearly est. 27d ago
Accounts Receivables Specialist
Kamaaina Kids
Account representative job in Kailua, HI
Job DescriptionAccounts Receivable Specialist - Kailua
Make an Impact with Your Accounting Skills! Join Kama‘aina Kids, one of Hawai‘i's leading nonprofit childcare organizations, as an Accounts Receivable Specialist. Help keep our programs running smoothly by managing receivables for our Preschool Division from our Kailua corporate office. If you're detail-oriented, love numbers, and want your work to make a difference for keiki and families across the islands, this is the opportunity for you!
Location: Corporate Office - 156C Hamakua Drive, Kailua, HI 96734
Schedule: Full-Time, Monday-Friday
Pay Range: $23-$28 per hour
As an Accounts Receivable Specialist, you'll work with a collaborative finance team that values precision, communication, and teamwork. If you're detail-oriented, dependable, and passionate about making a difference, we'd love to hear from you!
What You'll Do
Process and manage accounts receivable transactions for assigned programs.
Track, reconcile, and report on billing and payment activity.
Partner with Center Directors and families to resolve account questions.
Prepare monthly financial reports and assist with audits.
Maintain confidentiality and accuracy in all financial data.
Investigate and resolve discrepancies.
Support improvements to AR processes and internal controls.
What We're Looking For
Education: Associate degree in Accounting or related field required;
Bachelor's degree preferred.
Experience: Minimum 2 years in accounts receivable billing, collections and reconciliations.
Strong proficiency in Microsoft Excel and accounting software.
Familiarity with ProCare or similar childcare management systems is a plus.
Excellent attention to detail, organizational skills, and communication abilities.
Ability to mentor and support team members when needed.
Customer service focused & people-friendly
Physical ability to lift up to 40 lbs occasionally.
Why Work With Us
Impact: Your work supports programs shaping Hawai‘i's future generations.
Culture: Join a team that values integrity, collaboration, and service.
Growth: Access training, mentorship, and leadership opportunities.
Education Assistance: $1,000 per semester for college courses and $150/month for student loan repayment.
Benefits: Comprehensive health coverage, 401k with a 6% match, paid time off and generous childcare discounts.
See our Career Site for more information on our awesome benefits!
About Kama‘aina Kids
We're Hawai‘i's largest childcare provider, committed to nurturing the whole child and strengthening families and communities. When you join us, you become part of a statewide ‘ohana dedicated to excellence and growth. We're also a Top Workplace for the 5th year in a row!
Apply Today
Bring your expertise and heart for service to a role where your work truly matters. Help us make a difference-one keiki, one family, and one community at a time.
Learn more:
Visit our Career Page!! (******************************
Kama'aina Kids is an equal opportunity employer. We celebrate and support the diverse cultures, perspectives, and experiences within our workforce ‘ohana.
$23-28 hourly 6d ago
Supervisor, Patient Accounting - Hospital Billing
Hawaii Pacific Health 3.8
Account representative job in Urban Honolulu, HI
Hawai'i Pacific Health is a nonprofit health care system formed in 2001 with the merger of three longtime Hawai'i health systems. It is the state's largest health care provider, committed to providing the highest quality medical care and service to the people of Hawai'i and the Pacific Region through its four hospitals, 49 outpatient clinics and service sites, and more than 1,300 affiliated physicians. The system is anchored by its four flagship nonprofit hospitals: Kapi'olani Medical Center for Women & Children, Pali Momi Medical Center, Straub Clinic & Hospital and Wilcox Memorial Hospital, which have led groundbreaking initiatives in women's health, pediatric care, cardiovascular services, cancer care and bone and joint services. Hawai'i Pacific Health ranks among the top 5 percent of hospitals nationwide in the adoption of electronic medical records, with system-wide implementation that allows its hospitals and physicians to offer integrated, coordinated care throughout the state.
Our Hospital Billing department ensures that all hospital billing and related activities are conducted professionally and accurately; and also maintains clear communication with clients regarding their bills. We work directly with patients to help them understand their financial rights, and assure that services are delivered in a fair, efficient manner. Our dedicated team maintains and deposits operating cash funds, completes the billing process for claims, performs billing or collection activities, maintains current patient accounts receivable balances and filing, verifies PIMS patient referrals, reviews in-house Medicaid claims, and answers client questions so that our patients feel comfortable and informed about both their health care and their financial relationship with Hawai'i Pacific Health.
If you are detail-oriented and gifted with accounts, you can help to uphold our administrative and financial excellence in the area of Patient Accounts. As the Patient Accounting Supervisor, you will supervise the inpatient and outpatient charge posting, billing and collection operation. You will also recommend and implement policies to ensure departmental effectiveness and compliance with insurance billing regulations, government billing requirements, collection laws and reimbursement procedures. We are looking for someone with excellent organizational and communication skills, an appreciation for fiscal management and accounting protocol and a commitment to delivering the highest quality health care to Hawai'i's people.
**Location:** First Insurance Center
**Work Schedule:** Day - 8 Hours
**Work Type:** Full Time Regular
**FTE:** 1.000000
**Bargaining Unit:** Non-Bargaining
**Exempt:** Yes
**Req ID** 31442
**Pay Range:** 72,051 - 90,064 USD per year
**Category:** Management
**Minimum Qualifications:** Bachelor's degree in Business Administration, Accounting, Finance, or Management, and/or equivalent combination of education, training and experience. Three (3) years of progressive experience in a fast-paced corporate environment to include successful leadership, management and/or supervisory experience.
**Preferred Qualifications:** Previous supervisory experience of staff within a service industry focused on excellence. Previous experience as a successful coach or mentor.
EOE/AA/Disabled/Vets
Hawai'i Pacific Health offers a comprehensive and competitive total rewards package that includes pay and benefits. Rate of pay for selected candidates will be determined by various factors including knowledge, skills, abilities, relevant experience and training, as well as internal peer equity.
$49k-60k yearly est. 57d ago
Accounts Receivable/Student Billing Coordinator
Le Jardin Windward Oahu
Account representative job in Kailua, HI
Le Jardin Academy is looking for an Accounts Receivable/Student Billing Coordinator (Regular Full-time). Schedule is Monday-Friday, 7:30am to 4:00pm. This position supports the School's student billing, accounts receivable, and cash receipts functions. Bachelor's degree in accounting and/or relevant experience. Proven experience in accounts receivable or a related field. Must be authorized to work in the United States. No phone calls, please. Hourly Pay Range: $22.00 to $25.00 per hour.
Accounts Receivable/Student Billing Coordinator
Job Description
Le Jardin Academy (LJA), located in Kailua, Hawai‘i, is an International Baccalaureate World School offering students a world-class education from pre-kindergarten to grade 12. Founded in 1961, LJA now serves more than 920 students. Its graduates attend top universities across the world and are equipped to positively impact their communities. Our mission is to cultivate a community of learners who embrace hana pono to positively impact the world. As a school community, we value individuality, excellence, innovation, peace, and relationships.
Primary Responsibility:
The Accounts Receivable/Student Billing Coordinator supports the School's student billing, accounts receivable, and cash receipts functions. This position also identifies opportunities for process improvement, system enhancements, and delivery of excellent customer service. The Accounts Receivable/Student Billing Coordinator reports directly to the Accounting Manager and collaborates closely with staff, families, and school departments.
Essential Duties:
Student Accounts & Customer Service
Serve as the primary contact for students, parents, faculty, and staff regarding student tuition accounts.
Provide calm, professional, and helpful customer service.
Assist with collecting past-due accounts and communicate with families as needed.
Accounts Receivable & Daily Accounting
Maintain accurate student accounts by posting charges, discounts, and payments in the accounting system.
Deposit and record cash receipts daily.
Process refunds and manage returned checks.
Perform vault management duties.
Reconcile unrestricted and restricted giving (donations).
Month-End & Audit Support
Complete month-end processes to ensure income and receivables are accurate and complete.
Assist with annual financial and compliance audits.
Policy & Procedure Maintenance
Maintain and update cash receipts and accounting-related policies and procedures.
Protect sensitive information and uphold confidentiality standards.
Professional Development & Additional Duties
Maintain and grow job-related knowledge through training and professional learning.
Support Business Office projects and perform other duties as assigned.
Minimum Qualifications:
Bachelor's degree in accounting and/or relevant experience.
Proven experience in accounts receivable or a related field.
Strong attention to detail and commitment to confidentiality.
Experience with FACTS and Blackbaud Financial Edge NXT preferred.
Performance Expectations:
Listen actively and follow directions.
Respond promptly, professionally, and positively to requests from families, staff, school departments, supervisors, and colleagues.
Work cooperatively and collaboratively within the Business Office and across campus.
Demonstrate accuracy, attention to detail, and high-quality work.
Maintain a positive, professional demeanor.
Communicate clearly and effectively with students, families, and staff.
Use tact and diplomacy in sensitive discussions.
Follow through consistently and meet deadlines.
Manage frequent interruptions and competing demands.
Maintain reliable, regular attendance.
Adhere to school policies, conduct expectations, procedures, and safety protocols.
Physical Requirements:
The physical requirements described here are representative of those that must be met to successfully perform the essential functions of this job, with reasonable accommodations as needed.
While performing the duties of this job, the employee is:
Regularly required to use hands and fingers to operate office tools and equipment.
Regularly required to reach with hands and arms.
Frequently required to stand, talk, and hear.
Details:
Department: Business Office
Status: Full-time
FLSA Status: Non-Exempt
Work year: Twelve month
Work hours: Monday through Friday, 7:30am to 4:00pm; occasional extended hours may be required.
$22-25 hourly 7d ago
Accounts Receivable Specialist, Customer Service Operations
Cardinal Health 4.4
Account representative job in Urban Honolulu, HI
**Remote Hours: Monday - Friday, 7:00 AM - 3:30 PM PST (or based on business need)** **_What Accounts Receivable Specialist II contributes to Cardinal Health_** Account Receivable Specialist II is responsible for verifying patient insurance and benefits, preparing and submitting claims to payers, correcting rejected claims, following up on unpaid and denied claims, posting payments, managing accounts receivable, assisting patients with payment plans, and maintaining accurate and confidential patient records in compliance with regulations like HIPAA.
+ Demonstrates knowledge of financial processes, systems, controls, and work streams.
+ Demonstrates experience working collaboratively in a finance environment coupled with strong internal controls.
+ Possesses understanding of service level goals and objectives when providing customer support.
+ Demonstrates ability to respond to non-standard requests from vendors and customers.
+ Possesses strong organizational skills and prioritizes getting the right things done.
**_Responsibilities_**
+ Submitting medical documentation/billing data to insurance providers
+ Researching and appealing denied and rejected claims
+ Preparing, reviewing, and transmitting claims using billing software including electronic and paper claim processing
+ Following up on unpaid claims within standard billing cycle time frame
+ Calling insurance companies regarding any discrepancy in payment if necessary
+ Reviewing insurance payments for accuracy and completeness
**_Qualifications_**
+ HS, GED, bachelor's degree in business related field preferred, or equivalent work experience preferred
+ 2 + years' experience as a Medical Biller or within Revenue Cycle Management preferred
+ Strong knowledge of Microsoft Excel
+ Ability to work independently and collaboratively within team environment
+ Able to multi-task and meet tight deadlines
+ Excellent problem-solving skills
+ Strong communication skills
+ Familiarity with ICD-10 coding
+ Competent with computer systems, software and 10 key calculators
+ Knowledge of medical terminology
**_What is expected of you and others at this level_**
+ Applies basic concepts, principles, and technical capabilities to perform routine tasks
+ Works on projects of limited scope and complexity
+ Follows established procedures to resolve readily identifiable technical problems
+ Works under direct supervision and receives detailed instructions
+ Develops competence by performing structured work assignments
**Anticipated hourly range:** $22.30 per hour - $32 per hour
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 10/5/2025 *if interested in opportunity, please submit application as soon as possible.
The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
$22.3-32 hourly 36d ago
Accounts Receivable Specialist
Housemart
Account representative job in Urban Honolulu, HI
HouseMart is an established Hawaii-based retail organization built on an entrepreneurial spirit that strives to serve as a symbol of success through our service and commitment to our customers. Our organization currently operates over 30 Ace Hardware, Ben Franklin Craft and Daiso stores, with over 500 employees in Hawaii, Washington, Oregon, and Nevada. A local family-owned business for more than 70 years, the HouseMart brand strives to serve as a symbol of family values, exceptional service, and commitment to providing the products our customers need.
We are currently seeking an Accounts Receivable Specialist at our Honolulu Support Services office in Mapunapuna. The Accounts Receivable Specialist is responsible for ensuring accurate and timely billing, processing payments, account reconciliation, and collections management. This role supports the Accounting Department by maintaining financial records, resolving billing issues, and assisting with reporting to ensure the company's receivables are collected efficiently and in compliance with company policies.
ESSENTIAL FUNCTIONS:
Projects a high level of AIE (Attitude, intelligence, and enthusiasm) to both external and internal customers.
Prepare and post daily payments, deposits, monthly account statements and ageing reports, and other financial statements according to established procedures.
Manage accounts receivable aging reports, identifying delinquent accounts to collect payments.
Reconcile and report discrepancies to ensure accuracy of financial records.
Process and maintain customer credit accounts.
Keep records of invoices and support documents.
Perform general office duties such as filing, answering telephones, and handling routine correspondence.
Comply with company policies, procedures, and regulations.
Access computerized financial information to answer general questions as well as those related to specific accounts.
Operate computers programmed with accounting software to record, store, and analyze information.
Strong teamwork and collaboration skills required with the ability to work effectively across other support departments and our retail stores.
Safety and Security
Work in a safe manner to protect yourself, your co-workers and others who may be affected by your actions.
Work together on exercising prevention methods to minimize injury or loss. Suggest solutions to mitigate hazards.
OTHER FUNCTIONS:
Train other employees in standard operating procedures as necessary.
Prints envelopes for statements and remittances.
Other duties as assigned.
COMPETENCIES:
Communication Proficiency
Ethical Conduct
Confidentiality
Time Management
Teamwork
WORK CONDITIONS:
Equipment/Tools Used: Accounting software, internet, MS Office Suite, EAGLE software, Database user interface and query software and basic office equipment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Work Environment: Works under regular office conditions. Occasional exposure to heat and dust, hazardous equipment (box, openers, scissors, staplers, paper cutter), and supplies (ink, glues, chemicals, paint, etc.)
EXPECTED HOURS OF WORK:
Generally works Monday through Friday. Available flexible hours as needed (including days, nights, weekends, and holidays).
Works at least 40 hours each week.
PHYSICAL DEMANDS:
This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets, and bend or stand on a stool as necessary.
Must be able to lift and carry items up to 20 pounds.
SKILLS, KNOWLEDGE & ABILITIES:
Requires attention to detail, concentration, and alertness.
Ability to prioritize and multitask.
Organizes work to complete assignments, maintains accuracy, pays attention to detail, and demonstrates customer service standards.
Evidence of strong confidentiality practices.
QUALIFICATION REQUIREMENTS:
1-2 years of accounting experience.
Proficiency in Google Workspace, Microsoft Excel, and other MS Office applications
Proven ability to interpret and analyze accounting information to address customer inquiries.
Strong customer service and communication skills.
PREFERRED QUALIFICATIONS:
Associate's degree or equivalent combination of education and experience. Bachelor's degree in accounting, finance, or related field preferred.
Experience with account reconciliation, billing, and/or collections preferred.
Experience with various types of accounting software (e.g., QuickBooks, Oracle).
Accounting experience in a retail or multi-entity environment preferred.
FULL-TIME BENEFITS:
Health Plan Coverage (Medical, Vision, Dental)
20% Employee Discount
401(k) with Employer Match
Profit Sharing Program
100% Company Paid Life Insurance
Vacation, Sick Leave, Personal Leave and Holidays
Our success is directly attributed to our employees, and we are looking for our next generation of winning team members.
We are a drug-free workplace and an equal opportunity employer.
$38k-47k yearly est. Auto-Apply 53d ago
Experienced AR Medical Specialist in Office in Honolulu, HI
Island Healthcare Solutions LLC 3.9
Account representative job in Urban Honolulu, HI
Job DescriptionBenefits:
Competitive salary
Dental insurance
Health insurance
Paid time off
Training & development
Vision insurance
Opportunity for advancement
Location: Honolulu, HI
Job Type: Full-Time, In-Office
Department: Accounts Receivable, Medical Billing
Reports to: Billing Supervisor or Office Manager
Job Overview: We are seeking a highly skilled and experienced Accounts Receivable Medical Specialist to join our growing team in Honolulu, HI. The ideal candidate will have a strong background in medical billing and accounts receivable processes. This position is based in our office, requiring in-person attendance for daily operations.
Key Responsibilities:
Medical Billing & Accounts Receivable: Manage and process medical claims, ensuring accurate and timely submission to insurance companies.
Insurance Verification & Follow-Up: Verify Patient insurance coverage and follow up on any outstanding or denied claims.
Patient Billing: Work closely with patients to resolve billing issues and answer questions regarding their accounts, providing exceptional customer service.
Denial Management: Review and resolve claim denials, including researching coding or billing issues, appealing decisions, and re-submitting claims when necessary.
Collaboration: Work Closely with the clinical and administrative teams to ensure smooth billing operations and address any billing-related concerns.
Compliance & Documentation: Ensure that all billing practices are compliant with federal regulations, including HIPAA, and maintain accurate documentation of all AR-related activities.
Qualifications:
Experience: Minimum 3-5 years of experience in medical billing and accounts receivable, with a focus on general healthcare services.
Education: High school diploma or equivalent required. Certification in medical billing or coding preferred.
Software Proficiency: Experience with medical billing software and practice management systems. Familiarity with EPIC, NextGen, or similar platforms a plus.
Communication Skills: Strong verbal and written communication skills, with the ability to interact professionally with insurance companies, patients, and internal teams.
Detail-Oriented: High attention to detail and accuracy, with the ability to handle complex billing situations and resolve issues independently.
Organizational Skills: Ability to manage multiple tasks, prioritize workloads, and meet deadlines ina a fast-paced environment.
Customer Service: Excellent customer service skills, with a patient and solutions-oriented approach to addressing billing inquiries.
$39k-45k yearly est. 24d ago
Accounts Receivable Representative
HMSA 4.7
Account representative job in Pearl City, HI
Independently process group and direct payments received from walk-in members and groups while providing all customers with an exceptional customer-focused and positive HMSA Center experience. Ensure that the experience meets the customer's needs and exceeds their expectations. Communicate and promote HMSA's brand message and commitment to service excellence.
Effectively and independently analyze and research inquiries from customers (internal and external) relating to billing and payments processed by cashiers. Handle customer inquiries (internal and external) by responding to their needs quickly and efficiently. Requires broad understanding of HMSA's business, including the Hawaii Health Connector, HMSA online storefront, LRSP, QNXT, and ancillary systems. Provide quality service in line with HMSA's mission and vision.
Assist in bill production for individual subscribers and groups, including cycle billing and demand billing. Performs reconciliations and audits to ensure the billing system, A/R system, and electronic bill presentment system are in balance. Independently resolves any identified variances.
Process mailed-in group and direct payments from members and groups. Process rejected and unprocessed payments from Bank of Hawaii Lockbox. Process miscellaneous payments from other departments: Medicaid, Workshops, Administrative Services Only, Long Term Care, etc. Process medical refund checks (HMSA or other) mailed-in by members and providers. Process miscellaneous checks from Finance & Accounting units. Process member Automatic Dues Payment Set-up (DPS) and mailing notification letters. Process QNXT Unapplied Cash Payments. Balance and reconcile deposits, and record payments to various general ledger accounts.
Review and conduct analyses to assist the department in maintaining an efficient delinquency and cancellation process for individual subscribers and groups. Includes monitoring delinquent subscribers and groups, generating and mailing delinquency and cancellation letters, and ensuring that cancelled accounts are reconciled accurately.
Process routine enrollment and group or subscriber maintenance transactions submitted in the HMSA Centers.
Processes returned checks, agent fee bills, and issues petty cash. Balance cash daily and replenish till monthly. Record expenses to proper operating expense general ledger account. Make corrections as needed.
Performs all other miscellaneous responsibilities and duties as assigned or directed
is eligible for a $600 sign-on bonus.
Handles incoming email/ telephone calls from internal/external customers according to established Call Center standards in a professional manner and taking follow-up action as necessary. Performs all duties and interacts with internal and external customers in a manner aligned with the Company's Core Values of Teamwork, Integrity and Exceptional Services (TIES); Customer Experience Competencies of Customer Interaction, Empowerment and Ownership; and Basic Skills of Listening, Oral Communication, Written Communication, Action Orientated, Thoroughness, Problem Solving.
Performs all duties and interacts with internal and external customers in a manner that is expressly aligned with the Company's Core Values of approaching all actions with a “Voyaging Spirit” and being “Positively Ohana”. Exhibits core competencies that result in consistent delivery of positive Customer Interactions, Empowerment and Ownership and demonstrates key professional and performance skills such as Active Listening, effective Oral and Written Communication, Action and Solution Oriented and Thoroughness.
Duties:
Answer incoming email/ telephone calls in accordance with established Call Center standards and assist customers with various general banking needs in a professional manner and follow through with appropriate action.
Provide customers with account information, help them resolve problems/issues/concerns, and contact appropriate personnel/departments as required.
Document and/or escalate issues to ensure customers' concerns are addressed promptly and appropriately.
Provide customers with general information on CPB products/services and other general information: Branch/ATM location and hours, Rates and fees, Deposit and loan accounts, Convenience and monetary products/services.
Fulfill customers' special requests by utilizing support systems/tools or refer to appropriate personnel/departments.
Prepare update forms for deposit and loan accounts, such as address and phone number changes.
Prepare requests for duplicate statements, stop payments, fee waiver, check orders, close accounts, etc.
Cancel lost/stolen cards, reset Internet Banking passwords, activate cards, etc
Convert inquiries into account openings by referring customers to appropriate business units.
Minimum Qualifications:
Education:
High School diploma or equivalent
Experience:
1+ year of customer service experience
Competencies:
Achieving Results - Perseverance
Achieving Results - Decisiveness
Communication & Influencing - Approachability
Operating Skills - Time Management
Self-Management - Adaptability
Knowledge, Skills & Abilities:
Must be able to work a flexible work schedule to include before and after normal work hours, weekends, and holidays when necessary.
Physical Requirements & Working Conditions:
Must be able to perform light physical work and to move or lift items including but not limited to boxes, files and papers up to 20 pounds unless otherwise as indicated.
Must be able to operate and proficiently use standard office equipment, including phone, copier, personal computer and/or other work related mechanical or electronic devices and applications.
Must be able to clearly communicate verbally and in writing with all internal and external customers. Must also be able to hear sufficiently to engage in daily discussions and interactions.
Must be able to read and understand bank-related documents.
Must be able to work in a conventional office setting, involving sitting at a desk or workstation for long periods of time. Must also be able to adapt to different work environments as needed to perform the job.
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
Hawai'i Pacific Health is a not-for-profit health care network with over 70 locations statewide including medical centers, clinics, physicians and other caregivers serving Hawai'i and the Pacific Region with high quality, compassionate care. Its four medical centers - Kapi'olani, Pali Momi, Straub and Wilcox - specialize in innovative programs in women's health, pediatric care, cardiovascular services, cancer care, bone and joint services and more. Hawai'i Pacific Health is recognized nationally for its excellence in patient care and the use of electronic health records to improve quality and patient safety.
A hospital cannot function well without an excellent Revenue Cycle department. The Revenue Cycle team at Hawai'i Pacific Health manages the processes and technologies associated with the initial patient registration through the collection of the amounts due. Like an engine, the healthcare industry's revenue cycle has many moving parts and the Revenue Cycle team is comprised of business minded, forward thinking, efficient and analytical people who are dedicated to building a high powered revenue management team that is vital and useful to the organization.
If you are detail-oriented and gifted with accounts, you can help to uphold our administrative and financial excellence in the area of Patient Accounts. As the Patient Accounting Supervisor, you will supervise the inpatient and outpatient charge posting, billing and collection operation. You will also recommend and implement policies to ensure departmental effectiveness and compliance with insurance billing regulations, government billing requirements, collection laws and reimbursement procedures. We are looking for someone with excellent organizational and communication skills, an appreciation for fiscal management and accounting protocol and a commitment to delivering the highest quality health care to Hawai'i's people.
**Location:** First Insurance Center
**Work Schedule:** Day - 8 Hours
**Work Type:** Full Time Regular
**FTE:** 1.000000
**Bargaining Unit:** Non-Bargaining
**Exempt:** Yes
**Req ID** 31624
**Pay Range:** 72,051 - 90,064 USD per year
**Category:** Management
**Minimum Qualifications:** Bachelor's degree in Business Administration, Accounting, Finance, or Management, and/or equivalent combination of education, training and experience. Three (3) years of progressive experience in a fast-paced corporate environment to include successful leadership, management and/or supervisory experience.
**Preferred Qualifications:** Previous supervisory experience of staff within a service industry focused on excellence. Previous experience as a successful coach or mentor.
EOE/AA/Disabled/Vets
Hawai'i Pacific Health offers a comprehensive and competitive total rewards package that includes pay and benefits. Rate of pay for selected candidates will be determined by various factors including knowledge, skills, abilities, relevant experience and training, as well as internal peer equity.
$49k-60k yearly est. 36d ago
Accounts Receivable, Customer Service Operations
Cardinal Health 4.4
Account representative job in Urban Honolulu, HI
**Remote Hours: Monday - Friday, 7:00 AM - 3:30 PM PST (or based on business need)** **_What Accounts Receivable Specialist contributes to Cardinal Health_** Account Receivable Specialist is responsible for verifying patient insurance and benefits, preparing and submitting claims to payers, correcting rejected claims, following up on unpaid and denied claims, posting payments, managing accounts receivable, assisting patients with payment plans, and maintaining accurate and confidential patient records in compliance with regulations like HIPAA.
+ Demonstrates knowledge of financial processes, systems, controls, and work streams.
+ Demonstrates experience working collaboratively in a finance environment coupled with strong internal controls.
+ Possesses understanding of service level goals and objectives when providing customer support.
+ Demonstrates ability to respond to non-standard requests from vendors and customers.
+ Possesses strong organizational skills and prioritizes getting the right things done.
**_Responsibilities_**
+ Submitting medical documentation/billing data to insurance providers
+ Researching and appealing denied and rejected claims
+ Preparing, reviewing, and transmitting claims using billing software including electronic and paper claim processing
+ Following up on unpaid claims within standard billing cycle time frame
+ Calling insurance companies regarding any discrepancy in payment if necessary
+ Reviewing insurance payments for accuracy and completeness
**_Qualifications_**
+ HS, GED, bachelor's degree in business related field preferred, or equivalent work experience preferred
+ 2 + years' experience as a Medical Biller or within Revenue Cycle Management preferred
+ Strong knowledge of Microsoft Excel
+ Ability to work independently and collaboratively within team environment
+ Able to multi-task and meet tight deadlines
+ Excellent problem-solving skills
+ Strong communication skills
+ Familiarity with ICD-10 coding
+ Competent with computer systems, software and 10 key calculators
+ Knowledge of medical terminology
**_What is expected of you and others at this level_**
+ Applies basic concepts, principles, and technical capabilities to perform routine tasks
+ Works on projects of limited scope and complexity
+ Follows established procedures to resolve readily identifiable technical problems
+ Works under direct supervision and receives detailed instructions
+ Develops competence by performing structured work assignments
**Anticipated hourly range:** $22.30 per hour - $32 per hour
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 10/5/2025 *if interested in opportunity, please submit application as soon as possible.
The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
How much does an account representative earn in East Honolulu, HI?
The average account representative in East Honolulu, HI earns between $39,000 and $62,000 annually. This compares to the national average account representative range of $26,000 to $51,000.
Average account representative salary in East Honolulu, HI
$49,000
What are the biggest employers of Account Representatives in East Honolulu, HI?
The biggest employers of Account Representatives in East Honolulu, HI are: