Account representative jobs in Germantown, TN

Billing Coordinator I - Memphis, TN, On-Call Pay range: $17.20+ per hour Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation. Benefits information: Quest Diagnostics provides employees the opportunity to invest in the future through a 401(k) Plan with eligibility for all employees after one month, and after one year, a fully vested company match up to 5% of pay. On-call employees are eligible for: 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service As a Billing Coordinator, you will perform daily activities revolving around collecting revenue in a professional setting. The focus of this position is to provide customer service to patients and clients, while helping collect revenue. Responsibilities may include billing and edit procedures ensuring compliance standardization for all work performed. This position is located in a production environment with strict metrics and quality control measures. Responsibilities Edit procedure to ensure proper information for billing. Follow-up on patient/insurance claims for patient, insurance, Medicare, Medi-Cal & Medicaid carriers. Customer service-phone calls both received and outgoing from patients, insurance carriers and clients. Retrieval of test request forms and microfilm. Billing of co-pays, deductibles, some secondary insurances. Distribution of departmental mail. Additional duties as needed. Qualifications Required Work Experience: 1 to 3 years of experience in insurance billing or a medical office. High school diploma or equivalent education is required. Preferred Work Experience: N/A Physical and Mental Requirements: N/A Knowledge: N/A Skills: Data Entry Key Word Search, Billing, Medicare, Medicaid, Insurance, Accounts Receivable, Customer service Excellent communication skills, both verbal and written.

Cook's Pest Control, Inc., a family-owned business, has over 300,000 customers, 1650+ employees and 37 locations. Cook's has been servicing customers for over 90 years and is known throughout the Southeast for their integrity, community involvement, and commitment to excellence. With that kind of reputation, it's no wonder we have been named one of the most successful Pest Control companies in the United States! Job Description The Entry Level Sales Representative (ELSR) position is an introductory residential/commercial sales position leading to a Residential Sales Inspector or Commercial Sales Consultant position. The ELSR duties include completion of training followed by a focus on Door-2-Door (D2D) sales, creative sales, calling from lists, assisting technicians and securing sales leads, along with additional creative duties. Work schedules will vary based on seasonality and will likely include some evening hours and Saturdays. Specific Duties Include: Secure D2D residential termite control, pest control, mosquito control, and specialized pest control sales. Secure C4 commercial pest control, termite control, mosquito control, and specialized pest control sales. Sell “previous owner” Sentricon sales as needed to support the real estate program. Work additional creative sales programs as determined by sales management. Inspect all properties accurately before submitting sales proposals. Utilize and maintain assigned sales organizational tools, prelists, and other additional customer reports. Price all services and products as listed on company pricing schedules. Address customer complaints in accordance with company policy and advise management promptly about any situation beyond scope of authority. Assist the Sales Manager or District Manager in recruiting new sales representatives as needed. Responsibly care for and maintain sales equipment and supplies, as well as the company sales vehicle in accordance with company instruction. Comply with all company policies and instructions; always maintaining a neat and professional appearance. Cooperate with all personnel at the district and department level, as well as other divisions. Assume obligations of good citizenship and participating in worthwhile community activities. Other duties as assigned. Qualifications No experience? No problem! Cook's offers the best training in the industry! High School Diploma or GED Valid Driver's License Excellent Communication Skills A Great Attitude and Work Ethic An acceptable Drug Test, Criminal Background check and Driving Record Additional Information Along with a great place to work, Cook's ELSR's enjoy: Starting Pay - $22/hour After training, competitive base pay + commission (Potential to earn up to $80,000 or more!) Company Provided Vehicle and Gas Card (for business use) Health, Dental, Vision, Life, Disability and Flexible Spending Account 401(k) Retirement Plan with Company Match Generous Paid Time Off + Holidays Mentorship & Advancement opportunities * Cook's is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

Summary and overall objective of the job To prepare the billing, by compiling the activity throughout the month for work completed on each of the Memphis client's accounts. Complete and release the billing for each of the Memphis clients by the 5th working day of each month. Supervisory Responsibilities: Include this section if it is a supervisory or manager position. List those responsibilities. Duties/Responsibilities: Collect, file, maintain daily and monthly billing backup documentation. Maintain daily reports of the activity on each of ACB's clients to project the monthly billing. Using pre-formatted excel templates, populate billing information provided by each department for their respective clients. Communicate with departments on billing related issues. Enter the respective billing information into ACB's billing systems, proof entry prior to creating the draft of a monthly bill to a specific client. Create the draft invoices to be send to Management for approval, release to the specific client once approval is received. Capture billing information on several Management reports to be distributed after billing has been completed. File the billing for that given months billing. Perform other duties as assigned.Required Skills/Abilities:· This position requires good communication skill both verbal and written.· Requires operating a telephone, 10-key calculator, and a computer.· Must be able to follow written and oral communications.· Proficiency in general math and a working knowledge of excel.· This position requires the employee to be able to sit at a computer workstation for extended periods of time; lift up to 25 LBS; bend to retrieve or file billing folders. · Perform other related duties as assigned. Working Knowledge of Great Planes and Docuware a plus

A client/employer of Insight Global is searching for a Billing Specialist to join their team. This person ensures accurate and timely customer invoicing by calculating charges, taxes, discounts, and fees using spreadsheets and approved tools. This role validates billing data, enters it into invoicing systems, and supports automation efforts to improve billing efficiency and accuracy. Responsibilities May Include: -Review billing inputs and documents for accuracy and completeness. -Manually compute charges, taxes, and credits using templates and models. -Confirm rates, service volumes, discounts, and tax codes per contracts and regulations. -Input billing data into invoicing systems to produce correct invoices. -Reconcile billing records with source systems and resolve discrepancies. -Keep thorough documentation of billing calculations and approvals. -Work with Sales, Operations, and Accounting to ensure billing accuracy. -Identify manual billing tasks suitable for automation. -Assist technical teams in developing and testing automation solutions. -Participate in month-end closing and reporting activities. -Continuously assess and suggest improvements to billing processes and controls. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: **************************************************** Skills and Requirements -Proficient in using spreadsheets for billing calculations and data validation. -Skilled in operating invoicing and billing systems. -Detail-oriented in maintaining billing records and audit trails. -Effective in cross-functional communication with Sales, Operations, and Accounting. -Proficiency in the following tools/technologies: Insomnia, Splunk, Power BI, GCP Query -Zuora Knowledge

Responsible for the daily completion of both cliams edit, denial, and no response billing functions for timely follow up. Handles internal and external questions to completion. Understands both paper and electronic claims as well as client invoice billing. Performs other duties as assigned. Responsibilities Handles telephone communication with patients, insurance companies and other BMG clinic or BMG Foundation personnel. Bills, collects and submits all insurance and TPA claims according to payer guidelines, and established procedures and workflows Reviews and/or processes all credit balances from supplied reports. Works all insurance denials, via paper and/or electronic in work queues. Monitors and processes all assigned electronic and/or paper claim status. i.g. claim edit and no response work queues. Completes assigned goals Specifications Experience Minimum Required Experience in the healthcare setting or educational coursework. Preferred/Desired One or more years of government and/or commercial billing and collections in a physician or hospital setting. Education Minimum Required High School Diploma or GED Preferred/Desired Certification in medical billing or course work. Associates degree in Business, Finance, or related field. Training Minimum Required Basic computer and keyboarding skills. Preferred/Desired MS Office and advanced phone system experience. Knowledge of insurance billing and collections guidelines, including payer systems such as FFS. Experience with Epic. Effective verbal and written communication skills. Effective customer service skills. Special Skills Minimum Required Preferred/Desired Licensure Minimum Required Preferred/Desired

Job DescriptionDescription: RCM Lead/Lead Billing Specialist Eye Specialty Group is seeking a full-time RCM Lead/Billing Specialist Lead who serves as a resource regarding all Revenue Cycle inquiries and trains employees in Revenue Cycle information. This position assists Revenue Cycle Management with achieving and implementing all Revenue Cycle initiatives. Essential Skills/Responsibilities: Maintains current expert knowledge in Revenue Cycle Management. Assists in auditing performance metrics and analysis for Revenue Cycle Billing assuring performance meets or exceeds expectations. Works with all Revenue Cycle Departments to ensure performance metrics are being met. Acts as a resource to Staff regarding Revenue Cycle Management. Experience in all positions within the Revenue Cycle Management department. Performs duties of any RCM position effectively, as needed. Trains new and existing staff on Revenue Cycle Management and updates. Assists with implementing all Revenue Cycle initiatives. Manages and resolves initial patient complaints related to RCM. Escalates as needed. Meets with Revenue Cycle Management team regularly. Responds to all inquiries, billing denials, and other correspondence in an efficient, timely, and effective manner. Assists Revenue Cycle Management Team with month end balancing. Serves as a liaison between practices, providers and billing staff regarding billing questions, coding issues and updates. Monitors denials routinely to identify clinical and/or billing issues and provides end-user training to address root cause of common denials as needed. Serves as main point of contact for Practice Management billing issues. Communicates areas of deficiency to RCM Director and submits solution oriented ideas. Assists RCM Director with tracking KPIs via reports. Monitors denials routinely to identify clinical and/or billing issues. Completes all RCM tasks that require expert knowledge and works to train other team members on these issues as they arise. Learns from other departments and makes recommendations on process improvement ideas as they impact RCM functions. Develops RCM training programs for other departments in coordination with RCM Director and department managers. · Communicates internally with all ESG/all PASCH/PPMS staff. · Communicates externally with patients, banks, etc. · Completes compliance training requested by company and required by law. · Adheres to HIPAA compliance plan. · Travels to all clinical locations as needed. · All other duties as assigned. Requirements: Job Specifications/Competencies: Education/Training: High school diploma and three years related experience; OR four to seven years coding/billing experience and/or training; OR equivalent combination of education and experience. Advanced knowledge of full Revenue Cycle Management including: third-party payers, collection laws, and procedures. Skills: · Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. · Demonstrated excellence in verbal and written communication. · Great interpersonal and customer service skills. · Critical thinking skills for identifying problems and resolutions in a fast-paced environment. · Ability to calculate figures and amounts such as discounts, interest, commissions, percentages. · Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical or complex instructions and deal with several abstract and concrete variables. · Advanced knowledge of business softwares; Microsoft Products (Excel, Word, Powerpoint), Adobe, etc. · Ability to effectively communicate and train diverse learning styles. · Willing and able to manage difficult conversations. · Keyboard skills. Attributes: · Represents practice in a positive and professional manner. · Punctual. · Team player; willingness to help other staff. · Attention to detail while multi-tasking. · Diplomacy and confidentiality with patients and staff. · Strong work ethic. · Initiative/Self-Motivation. · Ability to maintain confidentiality. Physical Requirements: · Ability to sit/stand/walk as the job requires for long periods of time, as well as, climb/balance, lift, push/pull and stoop/crouch as needed. · Ability to operate office equipment requiring the use of one hand. · Ability to work in a moderate noise level clinic. E/O/E

Responsible for the daily completion of both cliams edit, denial, and no response billing functions for timely follow up. Handles internal and external questions to completion. Understands both paper and electronic claims as well as client invoice billing. Performs other duties as assigned. Responsibilities Handles telephone communication with patients, insurance companies and other BMG clinic or BMG Foundation personnel. Bills, collects and submits all insurance and TPA claims according to payer guidelines, and established procedures and workflows Reviews and/or processes all credit balances from supplied reports. Works all insurance denials, via paper and/or electronic in work queues. Monitors and processes all assigned electronic and/or paper claim status. i.g. claim edit and no response work queues. Completes assigned goals Specifications Experience Minimum Required Experience in the healthcare setting or educational coursework. Preferred/Desired One or more years of government and/or commercial billing and collections in a physician or hospital setting. Education Minimum Required High School Dipolma or GED Preferred/Desired Certification in medical billing or course work. Associates degree in Business, Finance, or related field. Training Minimum Required Basic computer and keyboarding skills. Preferred/Desired MS Office and advanced phone system experience. Knowledge of insurance billing and collections guidelines, including payer systems such as FFS. Experience with Epic. Effective verbal and written communication skills. Effective customer service skills. Special Skills Minimum Required Preferred/Desired Licensure Minimum Required Preferred/Desired

Job Description GET HOME WEEKLY - CDL A DRIVER Experienced Class A Drivers Needed! Home Weekly! Full Hand Unload, must be able to list 50-75lbs Pay Information: $1,600+ Weekly on average! Position Requirements: Must have Class A CDL License, 21 or older Must live within 50 miles of Olive Branch MS, Memphis TN, Jonesboro AR or New Orleans, LA 6+ Months Recent T/T Experience Call or text Austin at 843.291.0184 to get started ASAP. Job Posted by ApplicantPro

Responsible for the daily completion of both cliams edit, denial, and no response billing functions for timely follow up. Handles internal and external questions to completion. Understands both paper and electronic claims as well as client invoice billing. Performs other duties as assigned. Responsibilities Handles telephone communication with patients, insurance companies and other BMG clinic or BMG Foundation personnel. Bills, collects and submits all insurance and TPA claims according to payer guidelines, and established procedures and workflows Reviews and/or processes all credit balances from supplied reports. Works all insurance denials, via paper and/or electronic in work queues. Monitors and processes all assigned electronic and/or paper claim status. i.g. claim edit and no response work queues. Completes assigned goals Specifications Experience Minimum Required Experience in the healthcare setting or educational coursework. Preferred/Desired One or more years of government and/or commercial billing and collections in a physician or hospital setting. Education Minimum Required High School Diploma or GED Preferred/Desired Certification in medical billing or course work. Associates degree in Business, Finance, or related field. Training Minimum Required Basic computer and keyboarding skills. Preferred/Desired MS Office and advanced phone system experience. Knowledge of insurance billing and collections guidelines, including payer systems such as FFS. Experience with Epic. Effective verbal and written communication skills. Effective customer service skills. Special Skills Minimum Required Preferred/Desired Licensure Minimum Required Preferred/Desired

The Deposit Operations Account Reconciliation Specialist brings exceptional strength in accounting and banking operations, with deep knowledge of bank products, systems, and accounting rules. Demonstrates advanced skills in MS Office (Excel, Word, Outlook), SharePoint, and General Ledger management. Adept at preparing reconciliations, resolving outages, and supporting both Loan Operations and Accounting, the associate excels in problem-solving, teamwork, and communication. Serves as a subject matter expert for compliance and technical projects and consistently provides quality service while balancing multiple assignments independently or within a team. Schedule: Monday - Friday 8AM - 5PM Essential Duties & Responsibilities Prepares reconcilements on various types of General Ledger accounts Provides Accounting and General Ledger support to Loan Ops and the Accounting Department Creates General Ledger entries in order to balance, clear outages, and reclass items between accounts Researches out of balances and works with different areas of the bank to clear reconciling items Follows all Accounting guidelines and rules set forth by the Accounting Department Balances Banking Systems Provides quality service to protect the loan assets of the bank Performs a variety of technical support duties Escalates potential issues to management Serves as subject matter expert with other departments as it relates to compliance processes or special projects Works independently to take on projects as a lead or co-leader Takes on non-reconciling duties as assigned Qualifications: Must have knowledge of banking, bank products and systems. Overall exceptionally strong accounting and banking background. Excellent in MS Office (Word, Excel, Outlook), SharePoint, and basic Accounting Rules. Experienced in working with the General Ledger system. Excellent communication skills (written and verbal) Excellent skills in working with Excel spreadsheets (pivot tables, formulas, etc.) Skills: Works well under pressure and remains calm and pleasant Takes a systematic approach to work and plans ahead to train/educate others Follows action plans to completion; Approaches a complex task or problem by breaking it down into its component parts and considering each part in detail Uses technology to simplify and streamline tasks Open to learning new technology techniques to enhance the job Proposes new approaches, methods, or techniques Works with others to produce solutions Pays attention to detail Teamwork/team building skills Works well independently to develop processes and solutions Critical thinking and problem-solving skills Strong analytical skills Able to handle multiple assignments and meet deadlines About Us First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ********************* Benefit Highlights Medical with wellness incentives, dental, and vision HSA with company match Maternity and parental leave Tuition reimbursement Mentor program 401(k) with 6% match More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits Follow Us Facebook X formerly Twitter LinkedIn Instagram YouTube

* Responsible for collecting on past due installment loans * Utilize daily contact and skip tracing efforts * Develop and maintain on-going customer relationships * Negotiate payment arrangements * Advise customers of their responsibilities under loan contracts, provide individual counseling on acceptable & convenient payment arrangements * Collectors must adhere to all Bank policies, procedures, and all compliance regulations * Other duties as assigned QUALIFICATIONS * High School Diploma or Equivalent, some college preferred. * MUST be able to work Monday - Thursday 5pm - 9pm AND 8am - noon on Saturday. These hours are non negotiable. * Ability to multi-task. * Excellent verbal and written skills * Ability to prioritize in a fast paced, high volume environment with minimal supervision. * Bilingual (English & Spanish) preferred, but not required. * Basic PC skills with working knowledge of Microsoft Word and Excel All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, gender stereo typing, and age. Independent Bank is an EO/AA Employer M/F/Vets/Disabled

Summary and overall objective of the job To prepare the billing, by compiling the activity throughout the month for work completed on each of the Memphis client's accounts. Complete and release the billing for each of the Memphis clients by the 5th working day of each month. Supervisory Responsibilities: Include this section if it is a supervisory or manager position. List those responsibilities. Duties/Responsibilities: Collect, file, maintain daily and monthly billing backup documentation. Maintain daily reports of the activity on each of ACB's clients to project the monthly billing. Using pre-formatted excel templates, populate billing information provided by each department for their respective clients. Communicate with departments on billing related issues. Enter the respective billing information into ACB's billing systems, proof entry prior to creating the draft of a monthly bill to a specific client. Create the draft invoices to be send to Management for approval, release to the specific client once approval is received. Capture billing information on several Management reports to be distributed after billing has been completed. File the billing for that given months billing. Perform other duties as assigned. Required Skills/Abilities: · This position requires good communication skill both verbal and written. · Requires operating a telephone, 10-key calculator, and a computer. · Must be able to follow written and oral communications. · Proficiency in general math and a working knowledge of excel. · This position requires the employee to be able to sit at a computer workstation for extended periods of time; lift up to 25 LBS; bend to retrieve or file billing folders. · Perform other related duties as assigned. Working Knowledge of Great Planes and Docuware a plus

Responsible for the daily completion of both cliams edit, denial, and no response billing functions for timely follow up. Handles internal and external questions to completion. Understands both paper and electronic claims as well as client invoice billing. Performs other duties as assigned. Responsibilities Handles telephone communication with patients, insurance companies and other BMG clinic or BMG Foundation personnel. Bills, collects and submits all insurance and TPA claims according to payer guidelines, and established procedures and workflows Reviews and/or processes all credit balances from supplied reports. Works all insurance denials, via paper and/or electronic in work queues. Monitors and processes all assigned electronic and/or paper claim status. i.g. claim edit and no response work queues. Completes assigned goals Specifications Experience Minimum Required Experience in the healthcare setting or educational coursework. Preferred/Desired One or more years of government and/or commercial billing and collections in a physician or hospital setting. Education Minimum Required High School Dipolma or GED Preferred/Desired Certification in medical billing or course work. Associates degree in Business, Finance, or related field. Training Minimum Required Basic computer and keyboarding skills. Preferred/Desired MS Office and advanced phone system experience. Knowledge of insurance billing and collections guidelines, including payer systems such as FFS. Experience with Epic. Effective verbal and written communication skills. Effective customer service skills. Special Skills Minimum Required Preferred/Desired Licensure Minimum Required Preferred/Desired

Responsible for the daily completion of payment posting, both Electronic Remittance and manual explanations of benefits, balancing of the bank account and what is posted, preparing spreadsheet for Corporate Finance and facility CFO's to use in balancing Lawson general ledger. Responsibilities Posts electronic remittance advice. Posts explanation of benefits (EOB) manually. Prints bank deposits daily and distribute within department, separating deposit information into sections, such as patient money, insurance, credit cards, etc. Creates and maintain Cash Posting Log. Maintains OnBase images. Completes assigned goals. Requirements, Preferences and Experience Education Preferred: Associates Degree Experience Preferred: Preferred clerical skills with working knowledge of cash flow in an industry such as banking, Corporate Accounts Receivable, etc. Minimum: Preferred clerical skills, knowledge of cash flow Training Preferred: Working knowledge of 10 key, typing and computers Minimum: PC skills and training

The Deposit Operations Account Reconciliation Specialist brings exceptional strength in accounting and banking operations, with deep knowledge of bank products, systems, and accounting rules. Demonstrates advanced skills in MS Office (Excel, Word, Outlook), SharePoint, and General Ledger management. Adept at preparing reconciliations, resolving outages, and supporting both Loan Operations and Accounting, the associate excels in problem-solving, teamwork, and communication. Serves as a subject matter expert for compliance and technical projects and consistently provides quality service while balancing multiple assignments independently or within a team. Schedule: Monday - Friday 8AM - 5PM Essential Duties & Responsibilities * Prepares reconcilements on various types of General Ledger accounts * Provides Accounting and General Ledger support to Loan Ops and the Accounting Department * Creates General Ledger entries in order to balance, clear outages, and reclass items between accounts * Researches out of balances and works with different areas of the bank to clear reconciling items * Follows all Accounting guidelines and rules set forth by the Accounting Department * Balances Banking Systems * Provides quality service to protect the loan assets of the bank * Performs a variety of technical support duties * Escalates potential issues to management * Serves as subject matter expert with other departments as it relates to compliance processes or special projects * Works independently to take on projects as a lead or co-leader * Takes on non-reconciling duties as assigned Qualifications: * Must have knowledge of banking, bank products and systems. * Overall exceptionally strong accounting and banking background. * Excellent in MS Office (Word, Excel, Outlook), SharePoint, and basic Accounting Rules. Experienced in working with the General Ledger system. * Excellent communication skills (written and verbal) * Excellent skills in working with Excel spreadsheets (pivot tables, formulas, etc.) Skills: * Works well under pressure and remains calm and pleasant * Takes a systematic approach to work and plans ahead to train/educate others * Follows action plans to completion; Approaches a complex task or problem by breaking it down into its component parts and considering each part in detail Uses technology to simplify and streamline tasks * Open to learning new technology techniques to enhance the job * Proposes new approaches, methods, or techniques * Works with others to produce solutions * Pays attention to detail * Teamwork/team building skills * Works well independently to develop processes and solutions * Critical thinking and problem-solving skills * Strong analytical skills * Able to handle multiple assignments and meet deadlines About Us First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ********************* Benefit Highlights * Medical with wellness incentives, dental, and vision * HSA with company match * Maternity and parental leave * Tuition reimbursement * Mentor program * 401(k) with 6% match * More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits Follow Us Facebook X formerly Twitter LinkedIn Instagram YouTube

The Accounts Receivable Follow Up Specialist performs all collection and follow up activities with third party payers to resolve all outstanding balances and secure accurate and timely adjudication. This position is responsible for net and gross outstanding in accounts receivable, percentage of accounts aged greater than 90 days, cash collections, and denials resolution in support of the team efforts in the achievement of accounts receivable performance goals. The Specialist performs daily activities related to the successful closure of aged accounts receivable. Responsibilities Performs online account status checks and contacting payers to follow-up on outstanding claim balances of assigned accounts in work queues. Clearly documents in EMR system the patient account notes, the payment status of the account, and/or actions taken to secure payment. If applicable, requests account for additional follow up activity within a prescribed number of days in accordance with payer specific filing requirements or processing time required for insurance to complete processing. Performs required actions to resolve the account balance promptly by submitting appeals, correcting account information, coordinating requests for medical records, requesting and/or performing posting of account adjustments, requesting an account rebill and any and all other actions necessary to secure account payment and/or bring the account to successful closure. Documents, tracks, and ensures a reasonable turnaround time of receipt of any outstanding documents required from external departments. Responds to claim denials from payers such as inability to identify the patient, coordination of benefits, non-covered services, past timely filing deadlines, and ensures all information is provided to the payer. Documents all actions taken on accounts in the EMR system account notes to ensure all prior actions are noted and understandable. Informs the supervisor of any problems or changes in payer requirements and exercises independent judgment to analyze and report repetitive denials to take appropriate corrective action. Achieves established productivity and quality standard as determined by the Baptist Productivity and Quality Expectations Documentation Maintains knowledge of applicable rules, regulations, policies, laws and guidelines that impact patient account collections. Adheres to internal controls for applicable state/federal laws, and the program requirements of accreditation agencies and federal, state and private health plans. Seeks advice and guidance as necessary to ensure proper understanding. Effectively utilizes payer websites as needed in the execution of daily tasks. Conducts account claim status and follow up and resolves claim payment denials. Monitors assigned work queues at all sources and ensures expeditious resolution while working with other departmental representatives in resolution. Reports unresolved issues and concerns impeding the collection process and to ensure successful account resolution. Complies with patient confidentiality policies for the retention of patient health information, or when handling, distributing, or disposing of patient health information. Performs other duties as assigned by the Supervisor. Specifications Experience Minimum Required Experience in the healthcare setting or educational coursework Preferred/Desired One (1) year experience in physician's office or hospital setting. Education Minimum Required Preferred/Desired Training Minimum Required PC skills and keyboarding Working knowledge of 10 key, typing and computers. Proficiency in Microsoft Office Preferred/Desired Knowledge of insurance billing and collections and insurance guidelines. Special Skills Minimum Required Ability to type and key accurately, problem solving, written an d oral communication skills, financial counseling skills - knowledge of insurance billing (both hospital and professional settings) and collections - knowledge of insurance guidelines as it relates to CMS guidelines, TennCare and/or Medicaid based by state specified requirements. Ability to recognize and communicate to clinical staff or designee when insurance companies require additional review because of NCCI, CCI , LMRP, Mutually Exclusive and Medical Necessity edits. Effective Verbal, written and customer service skills as it relates to patients and insurance companies. Able to create communications to patients and insurance companies as needed to resolve issues to complete billing/claim processes. Preferred/Desired Knowledge of ICD-9, ICD-10, CPT and HCPCS codes and certification and/or degree in Healthcare Administration Business, Finance or related fields preferred. Licensure n/a Minimum Required Preferred/Desired

Job Description - Responsible for collecting on past due installment loans - Utilize daily contact and skip tracing efforts - Develop and maintain on-going customer relationships - Negotiate payment arrangements - Advise customers of their responsibilities under loan contracts, provide individual counseling on acceptable & convenient payment arrangements - Collectors must adhere to all Bank policies, procedures, and all compliance regulations - Other duties as assigned QUALIFICATIONS - High School Diploma or Equivalent, some college preferred. - MUST be able to work Monday - Thursday 5pm - 9pm AND 8am - noon on Saturday. These hours are non negotiable. - Ability to multi-task. - Excellent verbal and written skills - Ability to prioritize in a fast paced, high volume environment with minimal supervision. - Bilingual (English & Spanish) preferred, but not required. - Basic PC skills with working knowledge of Microsoft Word and Excel All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, gender stereo typing, and age. Independent Bank is an EO/AA Employer M/F/Vets/Disabled

Job Description The Account Specialist is responsible for providing outstanding customer service to clients by assisting the Supervisor and/or Key Personnel in executing, delegating and following up on work assignments. The Account Specialist may be required to assist with and/or perform all work assignments delegated to other hourly employees (Customer Service Representatives, Shippers, Data Entry Clerks, and Claims Processors). Account Specialists facilitate daily communications with team members, clients, customers/retailers and/or media contacts. The Account Specialist monitors work assignments delegated to (Customer Service Representatives, Shippers, Data Entry Clerks, and Claims Processors and assists with special projects and the preparation of reports (routine and/or ad hoc). The Account Specialist ensures compliance with client's program specifications and ACB policies and procedures. DUTIES Serve as a client contact for assigned PSG accounts. Assist the Supervisor in ensuring that client and ACB goals are being met with regard to production and customer service commitments. Assist the Supervisor in ensuring that claim processing complies with ACB and client policies, program guidelines, and turnaround commitments. Provide daily claim status reports. Review claims as necessary to ensure quality and accuracy of processing (check claims processed by other team members and provide feedback to team members regarding quality of work as appropriate). Proof claim documents and batches prior to release. Ensure that pended claim process follows established procedures. Provide continual feedback of the effectiveness of processes and procedures to the Supervisor. Provide suggestions to improve area operations, efficiency, and service. Assist Supervisor in ensuring that employees have appropriate training and other resources to perform their jobs. Assist in the coordination of on-going staff training and development to increase performance levels and improve customer service. Receive, research, and resolve client questions and complaints when appropriate. Facilitate oral and/or written communications to ensure clients receive timely and efficient service. Maintain necessary documentation related to communications. Review and identify potential client-related issues with the Supervisor and proactively seek potential solutions. Review fund transactions and new dealer installations; Ensure that client database is maintained and updated as necessary. Maintain client program information, specification sheets, and account binders and ensure that current information is accessible to all team members. Assist the Supervisor in writing and evaluating client service order revisions and updates. Communicate information regarding claim status, turnaround time, client status, and/or issues to Supervisor. QUALIFICATIONS Education: High School Diploma or equivalent certificate. Technical Knowledge: Intermediate PC knowledge, including Microsoft Office products; Outlook, Word, Excel. Basic knowledge of Access. Strong mathematical, spelling and grammar skills as demonstrated by successful completion of pre-employment tests. Intermediate understanding of accounting principles. Work Experience: Minimum of one year work experience in customer service or related field required. Demonstrated experience as a lead or mentor in a customer service or production environment. Prior experience with ACB preferred. Strong organizational skills are needed to manage multiple tasks/priorities. Human Relations Skills: Ability to communicate effectively with a variety of audiences verbally and in writing.

Responsible for the daily completion of payment posting, both Electronic Remittance and manual explanations of benefits, balancing of the bank account and what is posted, preparing spreadsheet for Corporate Finance and facility CFO's to use in balancing Lawson general ledger. Responsibilities Posts electronic remittance advice. Posts explanation of benefits (EOB) manually. Prints bank deposits daily and distribute within department, separating deposit information into sections, such as patient money, insurance, credit cards, etc. Creates and maintain Cash Posting Log. Maintains OnBase images. Completes assigned goals. Requirements, Preferences and Experience Education Preferred: Associates Degree Experience Preferred: Preferred clerical skills with working knowledge of cash flow in an industry such as banking, Corporate Accounts Receivable, etc. Minimum: Preferred clerical skills, knowledge of cash flow Training Preferred: Working knowledge of 10 key, typing and computers Minimum: PC skills and training