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Account representative jobs in Kenmore, NY

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  • Customer Experience Representative

    NOCO Energy Corp 4.1company rating

    Account representative job in Tonawanda, NY

    Customer Experience Representative Compensation: $23.00-$25.00 per hour What We Are Looking For The Customer Experience Representative is a critical part of our mission to deliver the ultimate customer experience, including timely, accurate and professional customer service to all NOCO customers. They will handle both inbound and outbound calls, providing excellent customer service by addressing inquiries, resolving issues, and offering information about our products and services. This role requires effective communication skills, a customer-focused attitude, and the ability to manage multiple tasks efficiently. They will communicate with customers primarily through phone, email and chat, utilizing a variety of software tools to navigate customer accounts, research and review policies, and communicate effective solutions in a fun and fast-paced environment. What You Will Do * Respond to incoming customer calls and make outbound calls to existing and potential customers to provide information and follow up on inquiries. * Interact with customers via telephone, email, online chat, or in-person to provide support and information on products or services. * We'll help you develop the skills to get comfortable in your role in resolving service issues and account billing. * Use your adaptability, organization, and resourcefulness to support your customers through a range of resolutions. * Understanding the products and your customers' sense of urgency will help you create a satisfying customer experience. * Work directly with customers to provide solutions and recommend NOCO products and services to fit their needs. * Identify opportunities for cross selling and upselling. * Collect and enter orders for new or additional products or services. * Field customer questions and complaints; when the issue is beyond the representative's knowledge, forwards to the assigned specialist or other appropriate staff. * Ensure that appropriate actions are taken to resolve customers' problems and concerns. * The industry moves quickly; to stay on top of it, we provide training updates to keep you current on our newest products, services, and upgrades so you'll be ready for any question that comes your way. * Maintain customer accounts and records of customer interactions with details of inquiries, complaints, or comments. * One-on-one time with department leaders and additional support will give you everything you need to create a streamlined process for your customers and yourself. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The statements herein are intended to describe the general nature and level of work performed by employees. They are not to be construed as an exhaustive list of responsibilities, duties, and skills required by personnel so classified. Furthermore, they do not establish an employment contract and are subject to change at the discretion of the Company. NOCO is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. What You Will Need * High school diploma or equivalent. * 2-3 years of customer service/sales experience required. * Excellent communication skills including active listening. * Comfortable upselling and cross selling products. * Service-oriented and able to resolve customer grievances. * Proficient computer skills with the ability to learn new software. * Good time management skills to prioritize and plan work activities. * Is high energy, friendly and engaging; has excellent persuasion skills; can persuade others to change their minds or behavior. * Has a service orientation; is actively looking for ways to help people. * Identifies and resolves problems in a timely manner. * Reacts well under pressure and treats others with respect. * Works efficiently and effectively, both independently and as a team to ensure call standards. * Prolonged periods sitting at a desk and working on a computer. * Must be able to lift up to 15 pounds at times. What We Offer * Competitive compensation package * Generous medical insurance offerings * Dental and vision plans * Company-paid life insurance * Company-paid short-term disability * 401(k) with company match * Health savings accounts * Generous Paid Time Off policies * 7 paid holidays * Employee and family assistance program * Company-paid training * Safety incentives * Years of service incentives
    $23-25 hourly 10d ago
  • Customer Success Rep

    Sonwil Distribution Center Inc.

    Account representative job in West Seneca, NY

    At Sonwil, our enduring mission is to deliver high value, performance driven logistics solutions. We've done just that for over 40 years while building trusted partnerships with the likes of North America's largest shippers. The pursuit of innovation is always at the forefront of our service offerings, and we continue to shape the future of the supply chain and deliver sustainable solutions for future generations to come. Our Customer Experience Representatives are the foundation of the freight brokerage division of our business, helping customers move their inventory in the most cost?effective way by identifying and providing logistics solutions. As a CXR, you will act in a supporting role for our portfolio of accounts while working in a team environment. Every day, you will be interacting directly with our customers: addressing their concerns, implementing solutions, and upholding Sonwil Logistics' commitment to top-tier service. Duties and Responsibilities Act as the main point of contact for customers seeking updates on a shipment Act as a point of contact regarding customer issues to internal stakeholders Develop efficient working relationship with facilities to optimize scheduling and quickly resolve issues Maintain strong relationships with current and prospective shippers Manage relationships with internal stakeholders, including other departments and divisions, to provide a seamless customer experience Proactively identify problems and implement effective solutions Provide exemplary customer service assistance through telephone and email interactions by solving customer problems Manage successful operational flow of loads including customer order processing, appointment scheduling and portal update Ensure accurate and timely order and data entry Generate and evaluate reports, as needed Other duties as assigned Qualifications Associate's degree preferred but not required High level multi-tasking ability with strong organizational skills Enthusiasm and high energy "People person," friendly, outgoing, and confidence is a must Willingness to work in a team environment, but able to conduct themselves and their work independently Transportation or Logistics background a plus but not required Safety Requirements Must be able to work in an office setting Physical Requirements This position is administrative in nature and will require the ability to sit, talk, and hear. This position is frequently required to stand, walk, reach, bend, and lift up to 5 pounds. NOTE: The physical requirements are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Direct reports None Please note that base pay offered may vary depending on job-related knowledge, skills and experience.
    $35k-55k yearly est. Auto-Apply 5d ago
  • FT Customer Service 6am-3pm #6642

    Clark Holdings Inc./Tim Hortons

    Account representative job in Corfu, NY

    We are searching for friendly and energetic part -time & full-time Customer Service Team Members to join our Tim Hortons team at 1106 Main St, Corfu in Pembroke, NY on the morning shifts (6am-2pm) & (7am-3pm) including weekends. As a team member, your top priority is guest satisfaction. Whether you are the very first person our guests encounter, or you are producing quality food items that our guests have come to enjoy and love you will have the opportunity to deliver and create exceptional guest experiences. Your energy and passion for guest service are what make you a top team member in this fast-paced environment, while your ability to multi-task and communicate with your fellow team members will contribute to your success. In this position, delivering outstanding customer service will be your main objective. Additional responsibilities include processing food orders, cleaning public spaces, and preparing food and beverage orders. The ideal candidate will be friendly, with excellent communication and interpersonal skills. Hospitality & Customer Service: • Create a positive first impression by maintaining a clean and inviting dining room, parking lot, and wearing proper attire. • Ensure coffee and products are always fresh and accurate by following our REV procedures. • Deliver exceptional customer service through a friendly attitude, attentive behavior, and in-depth product knowledge. • Enhance the customer and employee experience by following the S.E.T. Principles: Smile, Eye Contact, Thank You. • Use proper procedures to ensure accurate orders, such as repeating the customer's order and verifying what products are being delivered to each customer. • Greet customers promptly and warmly within 5 seconds at the front counter and drive-thru. • Maintain speed of service targets by working efficiently and meeting customers' needs. Restaurant Operations: • Adhere to all operational standards and guidelines for product preparation. • Prepare all products accurately by following the order monitor. • Communicate showcase and product needs to ensure availability for customers. • Regularly monitor and record temperatures of required products. • Keep the front counter and drive-thru area clean, organized, stocked, and ready for rush periods. Policies & Procedures: • Follow all restaurant policies, procedures, and standards. • Practice proper hand washing techniques and adhere to sanitation guidelines. • Complete all sanitation tasks as outlined. Health & Safety: • Work in compliance with occupational health and safety legislation. • Follow safe work practices and procedures. • Use required personal protective equipment. • Report any injuries, accidents, unsafe conditions, or contraventions of health and safety regulations promptly to the Restaurant Manager or Human Resources. • Operate equipment and machinery safely to ensure the well-being of everyone. Qualifications: • Excellent customer service skills with a friendly and welcoming attitude. • Ability to work in a fast-paced environment with a sense of urgency. • Strong communication and interpersonal skills. • Ability to work on a team and with multiple employees. • Attention to detail and ability to accurately process orders. • Willingness to assist with training new employees. Physical Demands and Working Environment: The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment: Work is performed in a busy quick food service restaurant, where employees are communicating frequently with customers and other employees. Employees in this role must be able to prepare a variety of food and beverage items and work with/train other employees. There are frequent interruptions, tasks, and position changes. Physical: Primary functions require sufficient physical ability and mobility to work in a restaurant setting with multiple employees and customers; to stand for prolonged periods of time; to stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight from below temperatures and high heat temperatures, and to verbally communicate to exchange information. Vision: See in the normal visual range with or without correction. Hearing: Hear in the normal audio range with or without correction. Ability to use and wear a headset for long period of time to take and process customer orders. Other: Regular and predictable attendance is an essential function of this job. This in no way states or implies that these are the only duties to be performed by this employee. The company maintains the right to add or change these duties of this position at any time. NOTE: By applying for this position, you acknowledge and understand the above . This job description in no way states or implies that these are the only duties to be performed by an employee in this role. It is not exhaustive and may be subject to change. The company reserves the right to assign additional duties and responsibilities as needed. Clark-Lumberg Associates LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
    $30k-39k yearly est. 11d ago
  • Head of Billing

    Ascend Partner Firms

    Account representative job in Buffalo, NY

    About Ascend At Ascend, we understand the struggles that accounting & finance professionals face in traditional public accounting firms - from rigid hierarchies, overwhelming workloads, and the elusive work-life balance. It's time for a transformative change. We believe your ambition should not be constrained by outdated practices or opaque career paths. Here, you're not just a number; you're a valued member of a community that supports & celebrates your professional & personal fulfillment. Our mission is to transform the public accounting experience into one where work-life harmony is a reality, and where your career advancement is supported by a nurturing network and comprehensive resources. Ascend empowers entrepreneurial CPAs to reach their goals with an innovative growth model that brings our partner firms into the new age. Backed by private equity from people-focused Alpine Investors, Ascend is building a modern platform for regional accounting firms that enables them to stay independent while having access to resources of a large CPA firm. These resources include growth capital, robust talent acquisition, best-of-breed technology, a catalytic leadership system, shared back-office services, and modernized equity incentives. Founded in January 2023, Ascend attained revenues sufficient to qualify it as a Top 100 U.S. accounting firm within six months of operation. Explore Ascend, where your career soars without sacrificing your quality of life. About Tronconi Segarra & Associates We are a top 3 accounting and advisory firm in Western New York with nearly 140 partners and associates, including 70 CPAs serving clients across the U.S., Canada, Europe, and South & Central America. We serve all industries and have deep expertise in small business, manufacturing, education, e-commerce, aerospace & defense, construction, insurance, professional services, private equity, non-profits, and government entities. Our key services include Tax Advisory services, M&A/Transaction Advisory services, State & Local Tax services, Client Accounting & Advisory Services (CAAS), Audit & Attestation Advisory services. We have many additional services that we specialize in. We strategically partnered with Ascend, an accounting firm platform, in 2025 to expand our footprint and enhance our capabilities and service offerings to our clients. The Team You Will Join At Tronconi Segarra & Associates (TSA), we empower every client to become his or her best and most confident self through the responsible provision of high-quality financial and business services, products and information. Over the years, our clients have told us that our solutions have made a difference in their businesses and given them the confidence to take the next steps - buy or sell a business, expand a plant, open a new branch, hire additional employees, prepare for the next generation to run their business, expand sales to a new country. And we've been with them every step of the way, providing the support, services and information they need to reach the next level of success. The Opportunity We're looking for a hands‑on, systems‑savvy Head of Billing & Financial Management to own TSA's end‑to‑end billing and accounts receivable (A/R) operations. You will run a disciplined prebill-to-cash process, partner closely with Partners and Billing Managers, and use CCH Axcess Practice to drive accuracy, speed, and profitability in our billing cycle. You'll also improve cash flow by tightening our DSO and AR aging, modernizing client payment options, and elevating visibility with actionable reporting across the firm. You'll oversee a small team supporting you across the below responsibilities. How You'll Help Us Build a Confident Future: Billing Operations & Client Invoicing Own the monthly billing calendar-collect prebills, lead review meetings with engagement leaders, finalize, and post invoices on schedule. Use CCH Axcess tools (e.g., Billing Wizard, Billing Groups, invoice templates/master paragraphs, recurring/progress bills) to standardize and accelerate workflow. Ensure accurate engagement setup (fee arrangements, rates, billing addresses, tax settings) and maintain clean client/billing data for reporting and profitability analysis in Axcess Practice. Publish invoices and oversee payment reconciliation and reporting. WIP, Prebills & Profitability Monitor WIP daily; perform WIP enquiries and filters to surface billable items, scope creep, and budget variances before billing. Recommend writeups/downs with clear rationale; document all adjustments. Track realization and margin trends by client, engagement, partner, and service line; educate teams on drivers and alternatives (e.g., value pricing, fixed fees) to support profitable growth. Publish and monitor monthly billing, invoicing, and collection goals. Collections & Cash Applications Lead collections with a professional, relationship‑oriented approach; segment accounts, set contact cadences, and partner with engagement leaders to resolve disputes quickly. Reduce Days Sales Outstanding (DSO) and AR > 90 days through targeted tactics (e.g., earlier billing milestones, progress billing, clearer terms, modern payment methods). Accounts Payable & Expense Management Own paying, posting, and tracking firm invoices in alignment with our firm budget. Support approving and monitoring submitted expense reports that align with our firm budget. Systems, Data & Process Improvement Be our in‑house CCH Axcess Practice expert-optimize configurations, security roles, and dashboards; champion time entry compliance and month‑end cutoffs to improve data integrity. Standardize firmwide billing SOPs (prebill reviews, approval thresholds, credit memos, reversals) and leverage Axcess features for audit trail and efficiency. Partner with Operations/IT on integrations (e.g., Portal, payments) and continuously improve performance (e.g., large Billing Groups handling, historical references). Own Service Code maintenance, mapping, and transformations to improve reporting clarity. Stakeholder Management & Leadership Partner with the CGO to serve as a trusted advisor to Partners on fee structures and billing strategies; communicate proactively on status, risks, and cash expectations. (Effective pricing and timely billing/collections are key to a healthy practice.) Manage Attorney relationship for AR collections Supervise a small billing/AR team; recruit, coach, and develop talent. Foster a culture of ownership, accuracy, and service. What You Need to Succeed (Required Qualifications): 5+ years of billing/AR leadership in professional services (public accounting preferred). Deep, hands‑on expertise with CCH Axcess™ Practice (time & billing, WIP, prebills, invoices, adjustments, billing groups, reporting). Proven results improving DSO, AR aging, and billing cycle time. Advanced Excel (pivot tables, lookups), strong data hygiene mindset, and comfort with payment tech. Excellent communication and stakeholder management skills; able to navigate partner‑level conversations with clarity and diplomacy, and client AP stakeholders. What Will Give You an Edge (Additional Skills) Exposure to pricing models in CPA firms (hourly, fixed‑fee, value pricing) and their impact on realization/gross margin. Experience with client procurement/e‑billing portals (POs, vendor onboarding) and dispute resolution workflows. Bachelor's degree in accounting, Finance, or related field. Familiarity with Axcess training resources (e.g., CCH Axcess Practice-Biller curriculum) and release enhancements. Success Measures Billing Timeliness: % of engagements billed on schedule; cycle time from prebill to posting. Cash Flow: DSO and AR aging (e.g., % > 90 days) trending down. Profitability Hygiene: Reduced write‑offs; stronger realization/margin by client/partner/service line; clearer pricing alignment. Data Integrity & Adoption: On‑time time‑entry compliance; minimized exceptions; adoption of standardized invoice templates and billing groups in Axcess. The annual base salary range for this role is $65,000-$85,000. This range includes the anticipated low and high end of TSA's salary range for this position. Actual compensation may vary based on various factors, including experience, education and/or skill level. At Ascend, we provide a fair and equal employment opportunity for all candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Ascend hires and promotes individuals solely based on qualifications for the position to be filled and business needs.
    $65k-85k yearly Auto-Apply 60d+ ago
  • Sales Representative - Paid Relocation to Cincinnati - $2500 SIGN-ON BONUS

    Total Quality Logistics, Inc. 4.0company rating

    Account representative job in Buffalo, NY

    Country USA State New York City Buffalo Descriptions & requirements About the role: The Fast Track Sales Program at TQL is an opportunity to build a career with an industry leader that offers an award-winning culture, high earning potential with uncapped commission and significant opportunities for compensation and advancement. We will pay to relocate you to Cincinnati, Ohio to train with some of the top brokers in the company. Once you've completed training and built a solid book of business, TQL will pay to relocate you again to any of our 60+ offices nationwide. Our best in-class training and mentorship program will teach you everything you need to know about sales, logistics and supply chain management. POSITION IS LOCATED IN CINCINNATI - PAID RELOCATION PROVIDED What's in it for you: * $50,000-$55,000 minimum compensation your first year, based on education * Includes base salary, sign-on bonus and housing allowance * Uncapped commission opportunity * Our average sales representative hits six figures after three years of selling * Want to know what the top 20% earn? Ask your recruiter * Relocation assistance package to help you get settled in Cincinnati Who we're looking for: * You compete daily in a fast-paced, high-energy environment * You're self-motivated, set ambitious goals and work relentlessly to achieve them * You're coachable, enjoy solving problems and thinking on your feet * College degree preferred, but not required * Military veterans encouraged to apply What you'll do: * Receive 6 months of direct training from experienced Logistics Account Executives * Help your account executive solve customer needs, find carriers for time-sensitive freight and manage daily operations * Participate in hands-on and virtual training sessions * Develop negotiation skills through prospecting and cold calling * Build your book * Use your training to meet sales metrics and become eligible for commission * Establish relationships to close new customers * Negotiate prices with customers and carriers * Resolve freight issues to ensure timely pickup and delivery What you need: * Elite work ethic, 100% in-office * Strong negotiation skills with ability to handle conflict * Entrepreneurial mindset and exceptional customer service Why TQL: * Certified Great Place to Work with 800+ lifetime workplace award wins * Outstanding career growth potential with a structured leadership track * Comprehensive benefits package * Health, dental and vision coverage * 401(k) with company match * Perks including employee discounts, financial wellness planning, tuition reimbursement and more Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered. About Us Total Quality Logistics (TQL) is one of the largest freight brokerage firms in the nation. TQL connects customers with truckload freight that needs to be moved with quality carriers who have the capacity to move it. As a company that operates 24/7/365, TQL manages work-life balance with sales support teams that assist with accounting, and after hours calls and specific needs. At TQL, the opportunities are endless which means that there is room for career advancement and the ability to write your own paycheck. What's your worth? Our open and transparent communication from management creates a successful work environment and custom career path for our employees. TQL is an industry-leader in the logistics industry with unlimited potential. Be a part of something big. Total Quality Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status. If you are unable to apply online due to a disability, contact recruiting at ****************** *
    $50k-55k yearly 58d ago
  • Account Representative - State Farm Agent Team Member

    Melissa Wilson-State Farm Agent

    Account representative job in Elma, NY

    Job DescriptionBenefits: Simple IRA License reimbursement Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ABOUT OUR AGENCY: I opened my State Farm agency in Elma, NY, in 2022, continuing a family legacy that has been a meaningful part of our lives for years. As a second-generation State Farm Agent, I am proud to serve our community with dedication and care. Family is at the heart of everything I doboth as a mom to two wonderful sons and as a business owner. Helping people protect what matters most and guiding families through lifes everyday risks is my true passion. Its an honor to support our community and help life go right for you and your loved ones. At our office, we are committed to continuous growth and improvement every day. We offer both individual and team-based bonus plans to recognize and reward hard work. Team members are encouraged and empowered to share their ideas for events, sponsorships, volunteer opportunities, and more. Being an active part of the community and making a positive impact is at the core of everything we do. ROLE DESCRIPTION: As Account Representative - State Farm Agent Team Member for Melissa Wilson - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: Provide information about insurance products and services. Assist customers with policy applications and renewals. Handle customer inquiries and provide timely responses. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Experience in customer service or sales preferred.
    $36k-56k yearly est. 5d ago
  • Customer Service working with Graphics and Artwork

    Imperial Textile

    Account representative job in Buffalo, NY

    Who Are We? Imperial Textile is a leader in the sales and distribution of uniforms and linens. Established in 1998, the company has evolved into an e-commerce business that manufactures, sells and distributes products from our headquarters in Buffalo, NY as well as from warehouses across the United States. We service both the hospitality and institutional industries around the world and have a dedicated division to supply the promotional product industry. Throughout our years of growth and change, we have kept true to our dedication to quality and service for both our customers and our employees. Job Description Open Role: An exciting opportunity has arisen for Customer Service working w/Graphics and Artwork which entails: *Assist B2B customers via phone and email while building long term business relationships *Resolve artwork issues *Enter, verify, and process orders *Assure orders ship on time and deadlines are met Qualifications The Candidate: The successful candidate will have: *Previous customer service experience in office setting *Experience with Adobe Illustrator and Photoshop *Experience with Vector artwork *Strong attention to detail is required *The ability to work in fast-paced, deadline-oriented environment is necessary *Sales experience that can assist in building customer relationships is a plus Additional Information What Can We Offer You? At Imperial Textile we offer competitive wages and a robust benefits package. We offer an environment where personal growth is encouraged. In addition, we offer a relaxed office setting, flexible scheduling to fit your lifestyle, and an awesome team of co-workers. If you are interested in playing a key role for one of the most highly regarded companies in our industry, this is the business for you! Imperial Textile is an Equal Opportunity Employer. All information will be kept confidential according to EEO guidelines. Imperial Textile is a HUBZone-qualified business. Residents of HUBZone designated areas are encouraged to apply.
    $30k-37k yearly est. 21h ago
  • Accounts Review Specialist

    Elderwood 3.1company rating

    Account representative job in Buffalo, NY

    The Woodmark Pharmacy Billing Department in Williamsville, NY is seeking an experienced, detail-oriented Accounts Review Specialist to join our team and make a difference in the lives of our residents and their families. This position is on-site! Benefits of working at Woodmark of NY: Full Benefits Package - Medical, Dental, Vision, Life 401(k) with company match Recognition Program with points to redeem for prizes and gift cards Competitive Pay Weekly Paycheck Solid Team Atmosphere Shift: Days - 8:30am - 4:30pm or 9:00pm - 5:00pm Join Our Team Are you ready for a rewarding career? Join a company that cares for you, too. Employee Perks! Close to thruway entrances/exits, Consistent work and holiday rotations to provide you with a great work/life balance, Free On-Site Parking, Friendly and supportive staff, Generous PTO & holiday package, Life Insurance, Medical, Dental, and Vision insurance, Point-earning employee reward program: redeem for prizes! Responsibilities Accounts Receivable Review Specialist Responsibilities: Assisting to facilitate collections of past due accounts for 3 Woodmark Pharmacy locations. Review outstanding private, Medicaid pending and third party balances per AR Aging. Daily call past due balance private pay customers to collect outstanding balance utilizing customer service skills. Note & document conversations for AR Aging reviews. Works with responsible parties, receiving in/out bound telephone calls, providing customer service and following up Maintain the current status of accounts sent to collection agency and attorneys once escalated. Coordinate accounts identified for write off or adjustment and obtain approvals. Assist with daily mail as needed for AR team. Qualifications Accounts Receivable Review Specialist Qualifications: High School Diploma or equivalent required 1+ years experience in private collections preferred Highly organized High attention to detail Ability to meet deadlines, multi-task and prioritize Ability to handle confidential information with professional discretion Exceptional communication skills both verbal and written including negotiation skills Ability to provide professional customer service by both phone and email EOE Statement WE ARE AN EQUAL OPPORTUNITY EMPLOYER. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.
    $48k-65k yearly est. Auto-Apply 55d ago
  • Billing Specialist

    Gerber Ciano Kelly Brady LLP

    Account representative job in Buffalo, NY

    Gerber Ciano Kelly Brady LLP is seeking an experienced Billing Specialist for immediate full-time employment. Candidate should have a minimum of three (3) years experience, although exceptional candidates with less experience will be considered. The Billing Specialist position is to undertake billing operations in the firm's accounting department. The role will consist of distributing and editing prebills, finalizing invoices and submitting them to the client; ensuring bills are processed appropriately. This position requires a high level of motivation, flexibility, initiative and ability to follow through on ongoing projects. The ideal candidate should have the ability to exercise good judgment in a variety of situations, with strong and professional communication skills. They should be friendly and outgoing and be able to work both independently and as a team player. The candidate will work with team members and attorneys in all locations on matters across the firm's footprint. Overall Responsibilities: Review and edit all client invoices for appropriate documentation and approval according to client guidelines Perform specific billing and e-billing tasks and projects Issue and post bills Communicate with attorneys and legal team members on matters related to billing and e-billing Add new matters and timekeepers to e-billing sites Submit budgets to e-billing sites Communicate any updates re: billing contacts/rates/etc. to Accounting Gathering information for new e-billing site setup Qualifications : Minimum 2-3 years of legal billing experience Proficiency in Aderant, BillBlast preferred Familiarity with accounting software and understanding of basic functions Knowledge of and/or the ability to learn and function within client billing platforms Excellent computer skills, including Microsoft Word, Excel, Outlook Strong data entry and record keeping skills Excellent interpersonal, communication and client service skills Attention to detail and problem-solving skills Excellent time management skills and ability to prioritize and multitask Our Mission Statement says that we cultivate a working environment that provides a humane, sustainable approach to earning a living and living in our world - for ourselves and for our clients. Further, we are committed to reducing our costs, and our footprint on the planet, by integrating virtually and avoiding the traditional “brick and mortar” costs associated with operating a law firm. We achieve this by ensuring that our team comes from diverse socio-economic, cultural, geographic, and educational backgrounds. We believe diversity is required to bring a variety of perspectives and approaches to our clients' needs. Although we have the sophisticated clients and robust resources typical of a large law firm, we strive to maintain a relaxed, informal atmosphere that fosters professional development, personal satisfaction and growth. Salary is commensurate with experience and skill set. Position offers benefits, including health, life, dental, vision, short-term and long-term disability, as well as 401k, flexible work, and paid time off. For New York City Applicants: Salary range: $20.00 - $30.00/hr., plus may be eligible for an annual discretionary bonus. The anticipated salary range is for candidates who will work in New York City. The salary offered to a successful candidate will depend upon the individual's skills, experience, qualifications, and other job-related factors permitted by law. Gerber Ciano Kelly Brady, LLP, is a multi-state employer and this salary range may not reflect positions that work only in other states.
    $20-30 hourly Auto-Apply 60d+ ago
  • Medical Billing Specialist Full Time, Gowanda, NY

    Recovery Options Made Easy

    Account representative job in Buffalo, NY

    Recovery Options Made Easy (ROME) is currently seeking a Medical Coding/Accounting Specialist to join our growing team! Our Agency is an established and growing organization in Western New York that specializes in providing mental health services to individuals and families via telehealth, in-person, or in-home. We are currently looking for a passionate and dedicated Coding Specialist to join our team. The Coding Specialist is responsible for performing necessary preparation for billing, coding and clerical duties to ensure accurate management of the practice account receivables. The Coding Specialist will work with a team to conduct a variety of daily tasks, including preparing clean and timely document for claim submissions, maintaining precise data, and collaborating with our billing to team obtain payment. Qualifications for Medical Coder • MUST HAVE: High School diploma or equivalent and Medical Coding Certification Associates' Degree in Medical coding or successful completion of a certification program 2 years (minimum) of medical billing experience, working with a billing agency or provider's office Preferred AHIMA Certified or AAPC certified Familiarity with ICD-9 codes and procedures Must have experience with EMS or other EMR systems Commitment to a high level of customer service Solid oral and written communication skills Working knowledge of medical terminology and mental health preferred Must have capabilities to work independently and remotely. Must have excellent communication and organizational skills and be familiar with working in a fast-paced environment Must be able to analyze processes and conceptualize solutions Strong proficiency with MS Office products and advanced Excel skills Essential Duties and Responsibilities include the following • Monitor the accuracy of documents for claim submission • Verify ICD-10 / CPT coding for accuracy and make adjustments as needed Ensure codes are accurate and sequenced correctly in accordance with government and insurance regulations • Credential staff with appropriate agencies Follow up with the provider on any documentation that is insufficient or unclear • Perform special projects/reports and other duties as requested Assign codes to diagnoses and procedures, using ICD (International Classification of Diseases) and CPT (Current Procedural Terminology) codes Communicate with billing department for accurate submissions and open claims Monitor and identify status of outstanding accounts Receive and review participant PHI and documents for accuracy Review the previous day's data of participant notes for evaluation and coding The Americans with Disabilities Act of 1990 (ADA) prohibits discrimination by employers, in compensation and employment opportunities, against qualified individuals with disabilities who, with our without reasonable accommodation, can perform the “essential functions” of a job. A function may be essential for any of several reasons, including: the job exists to perform that function, the employee holding the job was hired for his/her expertise in performing the function, or only a limited number of employees are available to perform that function. Recovery Options Made Easy, is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. Recovery Options Made Easy will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business. If you are interested in applying for an employment opportunity and feel you need a reasonable accommodation pursuant to the ADA, please contact Colleen Hutchinson at Recovery Options Made Easy..
    $34k-46k yearly est. Auto-Apply 60d+ ago
  • Billing Specialist - Pharmacy Technician

    Reliance Rx

    Account representative job in Buffalo, NY

    FIND YOUR FUTURE We're excited about the potential people bring to our organization. You can grow your career here while enjoying first-class perks, benefits and a culture that fosters growth, innovation and collaboration. The Billing Specialist assists with the various activities of the pharmacy operations not requiring the professional judgment of the pharmacist. The Billing Specialist is primarily responsible for completing the billing of both pharmacy and medical claims and adjudicating rejections. Signing Bonus: This position will be granted a $1000 bonus to be paid upon completion of 6 months of service with the company Qualifications High school diploma or GED required. National Pharmacy Technician Certification (CPhT) preferred. One (1) year of experience working in a high-volume pharmacy, or equivalent setting, required, or six (6) months as a temporary associate in the Reliance Rx Operations & Compliance department. Experience working with online claims processing system preferred. Effective oral and written communication skills and an aptitude for working with other health care professionals. Ability to lift a minimum of 5 lbs. Proven examples of displaying the Reliance values: Collaborative, Accessible, Results-Oriented, Empowering, and Supportive. Essential Accountabilities Responsible for billing all claims (pharmacy and medical) and managing rejections to ensure appropriate follow up and delivery promise times are met. Act as a liaison between patients and insurance companies, and facilitate communication between patients and doctors, medical staff and administrative staff. Work with payors to resolve any billing issues. Ensure Reliance Rx is following CMS guidelines per Medicare and Medicaid guidance Confirmation of billing accuracy and payor billing/shipping requirements. Process and set up deliveries to medical offices. Medical claims billing for both supplies and medications. Confirm financial aspects of the claims prior to them leaving the facility. Portal management including refill reminders, processing orders from the portal, and completing patient registrations. Financial assistance coordination with patients for foundation care, copay assistance, or free medication programs where applicable. Assist the Patient Care Specialists in workflow and with incoming and outgoing calls in accordance with business needs, to include but not limited to: maintaining patient records; filing and documentation duties. set up and data entry. financial arrangements and collecting co-payments. prior authorization assistance with offices. coordination of benefits. promote information sharing and continuous process improvement. Function in strict accordance with standard, written procedures and guidelines with deviation approved by the supervising pharmacist. Immigration or work visa sponsorship will not be provided for this position Hiring Compensation Range: $20.50 - $21.50 hourly Compensation may vary based on factors including but not limited to skills, education, location and experience. In addition to base compensation, associates may be eligible for a scorecard incentive, full range of benefits and generous paid time off. The base salary range is subject to change and may be modified in the future. As an Equal Opportunity / Affirmative Action Employer, Independent Health and its affiliates will not discriminate in its employment practices due to an applicant's race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity or expression, transgender status, age, national origin, marital status, citizenship and immigration status, physical and mental disability, criminal record, genetic information, predisposition or carrier status, status with respect to receiving public assistance, domestic violence victim status, a disabled, special, recently separated, active duty wartime, campaign badge, Armed Forces service medal veteran, or any other characteristics protected under applicable law. Click here for additional EEO/AAP or Reasonable Accommodation information. Current Associates must apply internally via the Job Hub app.
    $20.5-21.5 hourly Auto-Apply 60d+ ago
  • Advanced Billing Specialist

    Ingersoll Rand 4.8company rating

    Account representative job in Buffalo, NY

    Advanced Billing Specialist BH Job ID: 3468 SF Job Req ID: 16262 Ingersoll Rand is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Job Title : Advanced Billing Specialist Location : Buffalo, New York or Quincy, IL About Us Imagine a company with technology leadership of over 160 years, yet it operates with the energy of a startup. Ingersoll Rand has dedicated itself to Making Life Better for its employees, customers, shareholders, and planets. We produce innovative and mission-critical flow creation and life science technologies - from compressors to precision handling of liquids, gasses, and powers - to increase industrial productivity, efficiency, and sustainability. Supported by over 80+ brands, our products are used in various end-markets including life sciences, food and beverage, clean energy, industrial manufacturing, infrastructure, and more. Across the globe, we're driving growth with an entrepreneurial spirit and ownership mindset. Learn more at irco.com and join us to own your future. Job Summary Ingersoll Rand is seeking an experienced Advanced Billing Specialist to manage the customer experience across the Americas within our Industrial Technologies division. This role is pivotal in supporting operational transactions, milestone billing, and fostering strategic initiatives such as pricing, customer satisfaction, and service levels. The ideal candidate is customer-focused, self-motivated, and possesses a strong understanding of order management, supply chain operations, and financial processes. Responsibilities * Act as primary liaison between North American channel partners, manufacturing, and internal teams to ensure timely delivery and order accuracy. * Manage customer expectations by communicating delivery timelines and resolving issues proactively. * Develop and maintain effective relationships with key accounts and distribution partners. * Oversee sales order bookings, backlog management, and P.O. errors. * Manage milestone billing, invoice submissions, and order processing through various channels including Oracle/CRM systems. * Support change order requests and ensure accurate invoicing and dispute resolution. * Coordinate cancellation requests to avoid inventory discrepancies. * Drive order processing consistency and improve first pass yield for order details. * Support internal and external audits, record retention, and reconciliation activities. * Lead cross-functional projects and process improvements using IR Lean tools. Qualifications: * Associates degree required * 2+ years higher education Preferences: * Proficient in MS Office applications and ERP systems, especially Excel. * Strong understanding of order management, invoicing, and supply chain processes. * Excellent communication skills, both written and verbal. * Demonstrated ability to build strategic relationships and lead cross-functional initiatives. * Customer-focused with problem-solving skills and a proactive approach to continuous improvement. * Bachelor's Degree in Business, Finance, Marketing, or Supply Chain preferred. Work Arrangement and Travel Requirements: * Onsite position in Buffalo, NY or Quincy, IL Pay Range: The pay range for this role is $45,000-$55,000. The pay range considers a wide range of factors that include a candidate's skills; experience and training; licensure and certifications; and geographic location. What We Offer At Ingersoll Rand, we embrace a culture of personal ownership - taking responsibility for our company, our communities, and our environment, as well as our individual health and well-being. Our comprehensive benefits package is designed to empower you with the tools and support necessary to take charge of your health, ensuring that together, we can continue to make life better. Our range of benefits includes health care options like medical and prescription plans, dental and vision coverage, as well as wellness programs. Additionally, we provide life insurance, a robust 401(k) plan, paid time off, and even an employee stock grant, among other offerings. These benefits are our commitment to you, so you can be your best at work and beyond. Ingersoll Rand Inc. (NYSE: IR), driven by an entrepreneurial spirit and ownership mindset, specializes in mission-critical flow creation and industrial solutions across more than 40 respected brands. Our innovative products excel in complex, harsh environments, helping our customers develop lifelong relationships through expertise, productivity, and efficiency. For more information, visit *************
    $45k-55k yearly 13d ago
  • RPA GCS Technician I / Niagara Falls ARS, NY

    Amentum

    Account representative job in Buffalo, NY

    ***** Candidates must possess current DoD Top Secret Security Clearance with SCI ***** The Ground Control Station (GCS) Technician I position will support the daily operations of an Air Force Remotely Piloted Aircraft (RPA) unit located at Niagara Falls ARS in New York. The ideal candidate will perform organizational level maintenance on GCSs in accordance with Air Force Technical Data under direct supervision. This position will execute preventative maintenance actions, inspections, modifications, troubleshooting, testing, and removal and installations of electronic and IT systems and subsystems utilizing best maintenance practices as identified by Air Force instruction. USAF equivalent position is Apprentice level Avionics Technician, Cyber Transport, or RF Transmission Systems. Position reports to the Site Manager. Essential Responsibilities Interfaces with the customer on a regular basis, excellent customer service and communication skills are required. Able to adhere to Air Force Instruction (AFI), AFI 21-101 - Aircraft and Equipment Maintenance Management, and Technical Data in the performance and documentation of maintenance actions. Documents all maintenance actions and discrepancies utilizing aircraft logs and records utilizing AFTO 781s, Maintenance Information Systems (MIS), and maintenance logs. Applies basic technical knowledge to solve problems by referencing Air Force Technical Data including determining the location and density of circuitry, isolating malfunctions, and incorporating engineering changes. Requires a basic understanding of the interrelationships of circuits, planning work schedules, selecting tools and test instruments, and understanding compliance with maintenance instructions and technical directives. Uses common and complex test instruments to isolate malfunctions and develop concrete solutions for remediation. Work may be reviewed by the Supervisor for general compliance with accepted practices. Maintains, repairs, and installs various types of electronic equipment and related devices such as electronic transmitting and receiving equipment (e.g., radar, radio, telecommunication, SATCOM and navigational aids); micro and mainframe computers and terminals; and industrial measuring, controlling equipment, and industrial calibration devices. Applies basic technical knowledge of electronics principles in determining malfunctions and applies skill in restoring equipment operations. This technician works under immediate supervision and achieves technical guidance, as required, from a higher-level technician or the supervisor. Performs all other duties as assigned or requested. Minimum Requirements Must have high school diploma or have completed relevant military and/or vocational technical school curriculum. Exceptional verbal and written communication skills. Must be capable of using and reading blueprints, wiring diagrams, and data tables. Basic understanding of Windows. Thorough knowledge of the Microsoft Office Professional suite of software (Word, Access, Excel, PowerPoint, etc.). Must be able to gain and maintain one of the following IAT Level II certifications: CCNA Security, CySA+, GICSP, Security+ CE, SSCP, or GSEC, IAW DOD 8570.01-M commensurate with the assigned duties within 90 days of hire. Additional “on the job” training may be required. Must be able to lift / carry items in excess of 50 pounds. Must be able to work a non-traditional schedule to maintain 24/7/365 operations. Must be able to speak, read, write, and understand English. Must submit updated SF-86 within 30 days of hire start date. Must possess and be able to maintain current DoD TS/SCI. Preferred Qualifications Associate degree in a relevant career field. Minimum of one year actual and recent Aircraft Avionics, Ground Control Station, SATCOM maintenance, Military Aviation, and/or Communications experience preferred. Working knowledge of basic electronics maintenance and repair. Possess basic knowledge of technical publications related to aircraft and ground control station electronics maintenance. Know basic theory of flight and electronic flight controls, and a basic knowledge of electronic principles. Basic understanding of SATCOM communications. Capable of using and reading blueprints, wiring diagrams, and data tables. Possess basic skills and knowledge in the operation of networks; both hardware and software, to include network topology, standards, and protocols. Basic understanding of Windows and Linux operating systems. Application of technical knowledge of electronic principles in determining malfunctions and skill application in restoring equipment systems and operations. RPA Operations Experience. Military C4ISR (Command, Control, Computers, Communication, Intelligence, Surveillance, and Reconnaissance) experience. Prior Experience as a Defense Contractor. Prior Experience in RPA Aircraft Avionics/GCS/SATCOM Maintenance and Repair. FCC Radio Telephone License. Knowledge and ability to administer Linux on both servers and workstations. Prior experience installing, upgrading, and administering operating systems and application software in multi-user client/server environments, including Linux. Current IAT Level II Certification. Compensation The hourly rate for this Service Contract Act (SCA) position is $31.91 per hour. Benefits Amentum offers the following benefits for this position, subject to applicable eligibility requirements and Wage Determination: medical, dental and vision insurance, 401(k) retirement plan, life insurance, long-term and short term disability insurance. Paid time off is determined by the applicable Wage Determination. Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal laws and supplemental language at Labor Laws Posters.
    $31.9 hourly Auto-Apply 60d+ ago
  • AR/AP Analyst

    Alkegen

    Account representative job in Buffalo, NY

    Job Requirements Why work for us? Alkegen brings together two of the world's leading specialty materials companies to create one new, innovation-driven leader focused on battery technologies, filtration media, and specialty insulation and sealing materials. Through global reach and breakthrough inventions, we're delivering products that enable the world to breathe easier, live greener, and go further than ever before. With over 60 manufacturing facilities with a global workforce of over 9,000 of the industry's most experienced talent, including insulation and filtration experts, Alkegen is uniquely positioned to help customers impact the environment in meaningful ways. Alkegen offers a range of dynamic career opportunities with globe-spanning reach. From production operators to engineers, technicians to specialists, sales to leadership, we're always looking for top talent ready to bring their best. Come grow with us! The AR/AP Analyst is responsible for various activities across certain Alkegen U.S. locations. The position is part of a multi-person centralized accounting operations team. This role will work closely with the U.S. Cash Manager and the Accounting team, as well as partners in Alkegen's central Shared Services function overseas. Responsibilities include: AR/ Collections Conducting collections activity, including communication with customers and internal sales and service personnel on resolving any invoicing issues for assigned US sites Working collaboratively with employees completing cash application overseas and assisting with any cash application or daily cash reconciliation issues Conducting credit reviews and following up on credit references Serve as backup for data input of cash application Accounts Payable Investigating and resolving vendor invoice issues with personnel from plants and corporate functions Working collaboratively with employees entering invoices overseas for assigned US sites and assisting with any questions / conducting follow-up Responsible for processing check payments for assigned domestic locations as well as any foreign /domestic wire payments as requested. Responsible for processing electronic disbursements Serve as backup for invoice input, bank administration, new vendor set-up, travel and Pcard support and other functions, as required AP accounting close for assigned sites, including: Downloading, formatting, and loading data from vendor websites into ERP systems as part of monthly AP cycle, for assigned locations Monthly AP and intercompany reconciliations and journal entries Other Assist in streamlining and improving existing accounts receivable and payable processes and procedures to align with a shared services structure. Performing special projects, such as 1099 preparation, responding to auditor requests, and assisting with procurement requests Qualifications: An Associate's Degree or higher, with a concentration in Business is desired At least 2 years experience in an Accounts Receivable, Accounts Payable, Accounting clerk, or similar position Understanding of basic principles of Finance, accounting, and bookkeeping High school diploma or equivalent required Proficiency with Microsoft Office products, including strong Excel skills Experience with SAP, Oracle, D365, BPCS, or PRMS is a plus Ability to work effectively with personnel at remote sites. Strong interpersonal and communication skills. Highly organized with attention to detail and thoroughness. Must have a track record of success in job performance. Compensation: $26/Hour - $28/Hour Compensation offered may vary depending on multiple factors, including job-related knowledge, skills, and experience. If you are interested in being part of a world class Finance function here at Alkegen then we would love to hear from you. At Alkegen, we strive every day to help people - ALL PEOPLE - breathe easier, live greener and go further than ever before. We believe that diversity and inclusion is central to this mission and to our impact. Our diverse and inclusive culture drives our growth & innovation and we nurture it by actively embracing our differences and using our varied perspectives to solve the complex challenges facing our changing and diverse world. Employment selection and related decisions are made without regard to sex, race, ethnicity, nation of origin, religion, color, gender identity and expression, age, disability, education, opinions, culture, languages spoken, veteran's status, or any other protected class.
    $26 hourly Auto-Apply 60d+ ago
  • Accounts Receivable Specialist

    Skyworks LLC 3.8company rating

    Account representative job in Buffalo, NY

    Job Description Skyworks LLC is a family owned and operated business specializing in rental, sales and service of construction equipment. We are a team inspired by a positive culture to build exceptional customer experiences. About the Role We're looking for a motivated and detail-oriented Accounts Receivable Specialist to become a key player on our team in Buffalo, NY. This role offers the opportunity to collaborate directly with customers and internal team members, solve problems, and contribute to the financial health of the company. The Accounts Receivable Specialist will: Manage and follow up on customer accounts in a fast-paced, collaborative environment - making a measurable, positive impact on cash flow Provide a high level of customer service by addressing inquiries, reconciling payments, and investigating short payments or disputes - turning problems into solutions and strengthening customer relationships Monitor and maintain assigned accounts, following up to reduce delinquency while preserving strong, long-term customer loyalty Communicate effectively with branch managers to keep them updated on account statuses and collaborate toward solutions Support account reconciliation, account adjustments, small balance write-offs, and related financial processes Work closely with teammates to identify process improvements and contribute to a more efficient, customer-centric department Opportunity to grow within Skyworks and learn additional financial operations, depending on performance and career aspirations What We're Looking For: Familiarity with billing and collections procedures Ability to multi-task while retaining strong attention to detail Collaborative team player who communicates effectively with both colleagues and clients Positive, adaptable, and motivated - someone who's eager to grow with us Benefits: 401(k) 401(k) matching Dental insurance Health insurance Health savings account Life insurance Paid time off Vision insurance #INDCORP
    $40k-52k yearly est. 12d ago
  • Accounts Receivable (AR) Accountant

    Feedmore WNY

    Account representative job in Buffalo, NY

    The Accounts Receivable (AR) Accountant is responsible for accurately tracking and recording incoming payments, issuing invoices, and reconciling customer accounts. This role monitors outstanding balances, ensures the timely collection of payments, and resolves billing discrepancies as they arise. Additional responsibilities include maintaining accurate financial ledgers, preparing essential documentation, and generating reports for internal review and auditing purposes. RESPONSIBILITIES: * Maintain up-to-date billing systems with internal and external stakeholders. * Generate and send out invoices for county home-delivered and congregate dining programs. * Managed Long-Term Care (MLTC) billing, including processing claims and overseeing billing for long-term services. Collaborate closely with the social work team to identify and resolve rejected claims promptly. * Carry out billing, collection, and reporting activities according to specific deadlines. * Generate age analyses and review AR aging to ensure accuracy, support timely collections, and identify and resolve discrepancies promptly. * Prepare reports and schedules as needed for month-end closing and yearly independent audit. * Assist with any and all mission work as needed and requested with some or no prior notice including, but not limited to: serving as a truck spotter, helping with Farm Market/Community Garden/Freight Farms/on and off-site food distributions, preparation of meals and serving home-delivered meals. * Assists with other duties and projects as assigned. Requirements * Bachelor's Degree in Accounting or similar degree with a minor in Accounting; Associates Degree in Accounting with a minimum of 5 years in accounting required * A comprehensive understanding of financial/accounting matters and processes. * Strong oral and written communication skills. * Ability to work successfully in a team environment; confidentiality essential * Proficient in MS Office software as well as accounting software * Current & valid NYS driver's license and daily access to an automobile * Must be capable of lifting a minimum of 35 lbs.
    $38k-52k yearly est. 22d ago
  • Experienced Collections Specialist

    Trunorth Resolution Group LLC

    Account representative job in Lockport, NY

    Job DescriptionBenefits: Bonus based on performance Opportunity for advancement Training & development Benefits/Perks Careers Advancement Opportunities Flexible Scheduling Competitive Compensation Job Summary We are seeking a Collection Specialist to join our team. In this role, you will monitor accounts to identify outstanding payments and communicate with clients regarding the collection of those funds. The ideal candidate has excellent negotiation and interpersonal skills and the ability to work with limited supervision. Responsibilities Review accounts to discover overdue payments Research client information and historical data on accounts Communicate with clients regarding overdue accounts Collect payments Maintain accurate documentation of account status and collection efforts The willingness and ability to provide seconds if needed Qualifications Previous experience as a Collection Specialist or in a similar position Understanding of collection techniques Knowledge of debt collection laws and regulations Familiarity with computer databases Ability to work well under pressure Excellent communication and negotiation skills
    $30k-44k yearly est. 14d ago
  • Customer Success Rep

    Sonwil Distribution Center Inc.

    Account representative job in Buffalo, NY

    Job Description At Sonwil, our enduring mission is to deliver high value, performance driven logistics solutions . We've done just that for over 40 years while building trusted partnerships with the likes of North America's largest shippers. The pursuit of innovation is always at the forefront of our service offerings, and we continue to shape the future of the supply chain and deliver sustainable solutions for future generations to come . Our Customer Experience Representatives are the foundation of the freight brokerage division of our business, helping customers move their inventory in the most cost effective way by identifying and providing logistics solutions. As a CXR, you will act in a supporting role for our portfolio of accounts while working in a team environment. Every day, you will be interacting directly with our customers: addressing their concerns, implementing solutions, and upholding Sonwil Logistics' commitment to top-tier service. Duties and Responsibilities Act as the main point of contact for customers seeking updates on a shipment Act as a point of contact regarding customer issues to internal stakeholders Develop efficient working relationship with facilities to optimize scheduling and quickly resolve issues Maintain strong relationships with current and prospective shippers Manage relationships with internal stakeholders, including other departments and divisions, to provide a seamless customer experience Proactively identify problems and implement effective solutions Provide exemplary customer service assistance through telephone and email interactions by solving customer problems Manage successful operational flow of loads including customer order processing, appointment scheduling and portal update Ensure accurate and timely order and data entry Generate and evaluate reports, as needed Other duties as assigned Qualifications Associate's degree preferred but not required High level multi-tasking ability with strong organizational skills Enthusiasm and high energy "People person," friendly, outgoing, and confidence is a must Willingness to work in a team environment, but able to conduct themselves and their work independently Transportation or Logistics background a plus but not required Safety Requirements Must be able to work in an office setting Physical Requirements This position is administrative in nature and will require the ability to sit, talk, and hear. This position is frequently required to stand, walk, reach, bend, and lift up to 5 pounds. NOTE: The physical requirements are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Direct reports None Please note that base pay offered may vary depending on job-related knowledge, skills and experience. M-F 8:30am-5pm
    $35k-55k yearly est. 4d ago
  • Billing Specialist

    Gerber Ciano Kelly Brady LLP

    Account representative job in Buffalo, NY

    Gerber Ciano Kelly Brady LLP is seeking an experienced Billing Specialist for immediate full-time employment. Candidate should have a minimum of three (3) years experience, although exceptional candidates with less experience will be considered. The Billing Specialist position is to undertake billing operations in the firm's accounting department. The role will consist of distributing and editing prebills, finalizing invoices and submitting them to the client; ensuring bills are processed appropriately. This position requires a high level of motivation, flexibility, initiative and ability to follow through on ongoing projects. The ideal candidate should have the ability to exercise good judgment in a variety of situations, with strong and professional communication skills. They should be friendly and outgoing and be able to work both independently and as a team player. The candidate will work with team members and attorneys in all locations on matters across the firm's footprint. Overall Responsibilities: Review and edit all client invoices for appropriate documentation and approval according to client guidelines Perform specific billing and e-billing tasks and projects Issue and post bills Communicate with attorneys and legal team members on matters related to billing and e-billing Add new matters and timekeepers to e-billing sites Submit budgets to e-billing sites Communicate any updates re: billing contacts/rates/etc. to Accounting Gathering information for new e-billing site setup Qualifications: Minimum 2-3 years of legal billing experience Proficiency in Aderant, BillBlast preferred Familiarity with accounting software and understanding of basic functions Knowledge of and/or the ability to learn and function within client billing platforms Excellent computer skills, including Microsoft Word, Excel, Outlook Strong data entry and record keeping skills Excellent interpersonal, communication and client service skills Attention to detail and problem-solving skills Excellent time management skills and ability to prioritize and multitask Our Mission Statement says that we cultivate a working environment that provides a humane, sustainable approach to earning a living and living in our world - for ourselves and for our clients. Further, we are committed to reducing our costs, and our footprint on the planet, by integrating virtually and avoiding the traditional “brick and mortar” costs associated with operating a law firm. We achieve this by ensuring that our team comes from diverse socio-economic, cultural, geographic, and educational backgrounds. We believe diversity is required to bring a variety of perspectives and approaches to our clients' needs. Although we have the sophisticated clients and robust resources typical of a large law firm, we strive to maintain a relaxed, informal atmosphere that fosters professional development, personal satisfaction and growth. Salary is commensurate with experience and skill set. Position offers benefits, including health, life, dental, vision, short-term and long-term disability, as well as 401k, flexible work, and paid time off. For New York City Applicants: Salary range: $20.00 - $30.00/hr., plus may be eligible for an annual discretionary bonus. The anticipated salary range is for candidates who will work in New York City. The salary offered to a successful candidate will depend upon the individual's skills, experience, qualifications, and other job-related factors permitted by law. Gerber Ciano Kelly Brady, LLP, is a multi-state employer and this salary range may not reflect positions that work only in other states.
    $20-30 hourly Auto-Apply 60d+ ago
  • Medical Billing Specialist Full Time, Gowanda, NY

    Recovery Options Made Easy, Inc.

    Account representative job in Buffalo, NY

    Job
    $34k-46k yearly est. Auto-Apply 60d+ ago

Learn more about account representative jobs

How much does an account representative earn in Kenmore, NY?

The average account representative in Kenmore, NY earns between $30,000 and $68,000 annually. This compares to the national average account representative range of $26,000 to $51,000.

Average account representative salary in Kenmore, NY

$45,000

What are the biggest employers of Account Representatives in Kenmore, NY?

The biggest employers of Account Representatives in Kenmore, NY are:
  1. Ingram Micro
  2. Sonwil Distribution Center Inc.
  3. Dan Schmidt-State Farm Agent
  4. Jacob Czaja-State Farm Agent
  5. Mary Alice Ubal-State Farm Agent
  6. Michael Casseri-State Farm Agent
  7. Michele Proietti-State Farm Agent
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