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Account representative jobs in Mack, OH

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  • Customer Service Representative

    Minutemen Direct

    Account representative job in Fort Mitchell, KY

    Minutemen Direct has a direct hire opening for a Customer Service Representative for a full service commercial printer. Prefer to have printing industry background. Schedule is Monday-Friday 7:30a-4p or 8:30a-5p. Pay is $55---$60K range. CSR will serve as a crucial link between clients, sales, and production teams to ensure a smooth execution from quote to delivery. Responsibilities: Serve as the primary point of contact for client inquiries via phone, email, and in-person visits, providing timely and accurate information. Works closely with sales and clients and monitors job from start to finish. Process customer orders, prepare estimates and quotes, and ensure all specifications are accurate. Prepare orders for Production and presents orders to Production Manager during daily production meetings. Coordinate project details and timelines with design, pre-press, and production departments to meet deadlines. Review artwork files, send proofs to customers, and obtain necessary approvals. Manage billing for orders, place purchase orders with outside vendors for specialized services, and handle shipping logistics. Proactively follow up on production activity and resolve any customer complaints or issues promptly and satisfactorily. Maintain accurate customer records and job information within our CRM and order management systems. Qualifications: Minimum of 2-4 years of customer service experience, preferably within the printing or related manufacturing industry. Toxicity screen and background check Knowledge of printing processes and terminology (offset, digital, large format, binding, etc.) is highly preferred. Proficiency in Microsoft Office Suite and experience with order management or ERP systems. Experience with Adobe Creative Suite (Acrobat, InDesign, Photoshop) for reviewing proofs is a plus. Exceptional written and verbal communication, problem-solving, and interpersonal skills. Strong attention to detail, highly organized, and the ability to manage and prioritize multiple tasks in a fast-paced environment. A positive attitude, self-motivation, and a commitment to ensuring customer satisfaction. Please send resumes to ************************** or call ************** to discuss opportunity. Minutemen Staffing provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
    $60k yearly 5d ago
  • Customer Service Representative

    Adecco 4.3company rating

    Account representative job in Cincinnati, OH

    Adecco is currently assisting one of its clients in their search for a Customer Service Representative in Cincinnati, OH! Pay rate: $20/hr Shift availability: Mon - Fri, 8a-5p, alternating Saturday's Temporary: 2 -3 months with possibiity of extension or conversion For instant consideration for this role, click on Apply Now This position takes incoming calls from Correspondent, Retail and Direct Mortgage employees and provides resolution to any technical issue they may have with the mortgage origination systems. This position also interfaces, vendors and Information Technology staff daily resolving complex customer issues related to the booking of new mortgage loans. Our ideal candidate must have/must be able to: Within appropriate timeframes, answer users' inquiries via telephone and email in a professional and courteous manner concerning system problems. Perform triage of incoming calls and exercise appropriate judgment in resolving, transferring, and recommending remedial actions to correct problems based on knowledge of system operation. Using available resources, system knowledge, and business and IT partners, troubleshoot and test issues or defects reported and exercise appropriate judgment in escalating problems of a more complex nature to more senior staff and/or Information Technology. Maintain accurate records, procedures, and call logs for department and management reporting. Properly complete the appropriate defect reports, tickets, or forms used for customer reported issues adhering to departmental policies and procedures. Accurately assess and perform mortgage change requests, and setup/changes to vendor, branch, and insurance companies. Continually learn and develop knowledge of Mortgage systems, products, and processes. Participate in team projects and engagement initiatives, act as a team leader for assigned projects, and mentor and train more junior employees. Assumes additional responsibilities as assigned. Education/Certification Requirements: High School Diploma or GED Experience requirements: 2+ years of customer support, call center, contact center preferred Deadline and task-driven with ability to multitask Excellent verbal and written communication skills Strong analytical, attention to detail, and problem-solving skills Good leadership, initiative, and interpersonal skills Ability to work independently, as well as in a team environment Excellent customer service skills Basic knowledge of computer hardware/software concepts and a working knowledge of Microsoft products Basic Mortgage knowledge preferred but not required As a reminder, this role is being recruited for by one of our National Recruitment Teams and not your local Branch. To be considered, please follow the steps included upon your application. If you are interested in a Customer Service Representative in Cincinnati, OH apply NOW for instant consideration! Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to ********************************************** The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers San Francisco Fair Chance Ordinance
    $20 hourly 1d ago
  • Customer Service Rep - Call Center

    Vaco By Highspring

    Account representative job in Springdale, OH

    Team members in this customer support center are responsible for engaging with clients across multiple service channels, including incoming phone calls, email, social media, and online chat. Staff are expected to maintain a positive, professional presence while meeting or exceeding customer expectations. Essential Functions / Responsibilities Respond to customer questions regarding various banking products and services, received through call-routing systems or digital communication channels such as email, social media, and online chat. Identify and act on sales opportunities by referring clients to the appropriate sales team members. Stay up to date on current products, services, policies, and procedures. Address and resolve customer inquiries or concerns related to any loan product offered. Research customer accounts and use available support tools to resolve issues efficiently. Accurately complete account transactions and maintenance activities. Aim for first-contact resolution for customer questions, issues, and service needs. Escalate situations that require specialized knowledge or additional expertise, following department guidelines.
    $27k-35k yearly est. 2d ago
  • Billing and Payment Coordinator

    Total Quality Logistics, Inc. 4.0company rating

    Account representative job in Milford, OH

    Country USA State Ohio City Milford Descriptions & requirements About the role: As a Billing and Payment Coordinator for TQL, you will be responsible for processing payments and billing customers. You will be trained to specialize in invoicing, payment processing, billing audits, payment resolution, and customer-specific billing processes. You will play a vital role in TQL's continued success, ensuring smooth billing and payment operations, while helping maintain our trust with customers and transportation partners. This is an excellent opportunity to build a strong foundation in accounting operations with one of Cincinnati's leading companies Who we're looking for: * You are driven by helping customers and others * You are organized and detail-oriented * You can resolve issues with a calm, professional demeanor * You have great communication skills * You are a team player * You are professionally driven and career motivated * You are coachable - some office, clerical, or billing experience is preferred but not required What you'll do: * Process incoming paperwork for billing and accounts payable * Review all documents for accuracy while ensuring they are filled out completely * Make outbound calls to resolve paperwork issues * Communicate with sales teams and customers to help resolve any billing discrepancies * Answer incoming calls and connect them to the appropriate team What's in it for you: * Starting pay: $16.50/hour * Unmatched career growth potential with structured paths and mentorship for advancement * Comprehensive benefits package * Health, dental and vision coverage * 401(k) with company match * Perks including employee discounts, financial wellness planning, tuition reimbursement and more * Up to $5,000/year tuition reimbursement * Employee referral bonuses * Certified Great Place to Work with 800+ lifetime workplace award wins Where you'll be: 1701 Edison Dr, Milford, OH 45150 Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered. About Us Total Quality Logistics (TQL) is one of the largest freight brokerage firms in the nation. TQL connects customers with truckload freight that needs to be moved with quality carriers who have the capacity to move it. As a company that operates 24/7/365, TQL manages work-life balance with sales support teams that assist with accounting, and after hours calls and specific needs. At TQL, the opportunities are endless which means that there is room for career advancement and the ability to write your own paycheck. What's your worth? Our open and transparent communication from management creates a successful work environment and custom career path for our employees. TQL is an industry-leader in the logistics industry with unlimited potential. Be a part of something big. Total Quality Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status. If you are unable to apply online due to a disability, contact recruiting at ****************** *
    $16.5 hourly 5d ago
  • B2B Billing & Collections Specialist

    Cort 4.1company rating

    Account representative job in Cincinnati, OH

    Job Description CORT is seeking a full-time Accounts Receivable Collections and Support Specialist to work with our national, commercial accounts. The ideal candidate will be skilled at building customer relationships, with experience in commercial collections and customer support. The primary responsibility of this position is to review and adjust client invoices for accuracy and for keeping over 30 days past due delinquencies within designated percentage guidelines by performing collection procedures on assigned commercial accounts. This responsibility includes the resolution of all billing and collection issues while providing excellent customer service to both internal and external customers. During the training period, this is an onsite role that reports to the office each day, however, after training, employees will have the option to work a hybrid schedule with 3 days in office and 2 days from home. Schedule: Monday-Friday 8am to 4:30pm Responsibilities Review, adjust, reconcile and send monthly invoices to assigned commercial account customers. Contact customers, by telephone and email, to determine reasons for overdue payments and secure payment of outstanding invoices. Communicate with districts and escalate collection issues as appropriate to resolve. Determine proper payment allocation as required or requested by A/R processing personnel. Resolve short payment discrepancies that customers claim when making payment. Complete adjustment forms and follow up with Districts to ensure adjustments are completed timely and accurately. Based on established policy and on a timely basis, investigate and resolve on-account payments received and other credits/debits that have not been assigned to an invoice. Resolve and clear credit balance invoices before such invoices age 60 days. Prepare monthly collection reports to be submitted to Management. Qualifications 2-3 years or more of accounting /collection, or customer service experience. Collections experience preferred. Commercial collections experience is ideal. High school diploma or equivalent. Requires knowledge of credit and collections, invoicing, accounts receivable and customer service principles, practices and regulations. Basic math and analytical skills Must have excellent communication and negotiation skills with an ability to communicate in a respectful and assertive manner. Must be able to communicate clearly and concisely, both orally and in writing, with an emphasis on telephone etiquette. Ability to multi-task and prioritize while speaking with customer. Demonstrates good active listening skills, telephone skills and professional email communication skills. Position requires strong PC skills and a working knowledge of Outlook, Windows, Word and Excel. Must possess average keyboarding speed with a high level of accuracy.
    $31k-37k yearly est. 21d ago
  • Account Receivable Processor ( Junior Level)

    Collabera 4.5company rating

    Account representative job in Mason, OH

    Collabera is ranked amongst the top 10 Information Technology (IT) staffing firms in the U.S., with more than $550 million in sales revenue and a global presence that represents approximately 12,000+ professionals across North America (U.S., Canada), Asia Pacific (India, Philippines, Singapore, Malaysia) and the United Kingdom. We support our clients with a strong recruitment model and a sincere commitment to their success, which is why more than 75% of our clients rank us amongst their top three staffing suppliers. Not only are we committed to meeting and exceeding our customer's needs, but also are committed to our employees' satisfaction as well. We believe our employees are the cornerstone of our success and we make every effort to ensure their satisfaction throughout their tenure with Collabera. As a result of these efforts, we have been recognized by Staffing Industry Analysts (SIA) as the “Best Staffing Firm to Work For” for five consecutive years since 2012. Collabera has over 40 offices across the globe with a presence in seven countries and provides staff augmentation, managed services and direct placement services to global 2000 corporations. For consultants and employees, Collabera offers an enriching experience that promotes career growth and lifelong learning. Visit ***************** to learn more about our latest job openings. Awards and Recognitions --Staffing Industry Analysts: Best Staffing Firm to Work For (2016, 2015, 2014, 2013, 2012) --Staffing Industry Analysts: Largest U.S. Staffing Firms (2016, 2015, 2014, 2013) --Staffing Industry Analysts: Largest Minority Owned IT Staffing Firm in the US. Job Description Job Title: Account Receivable Processor Duration: 6 months of contract with potential for HIRE GENERAL FUNCTION: Manage invoice activity as assigned by the Accounts Receivable Supervisor for both sublease and franchise customers, including but not limited to items noted below. Maintain a high level of customer service for both internal and external customers. Must be detail oriented. Achieve and maintain expected level of productivity ensuring accuracy and timeliness of processing, ensure all monthly deadlines are met. Develop a working knowledge of all systems. Comply with all SOX regulations. Qualifications EDUCATION / EXPERIENCE • High School Diploma required, Accounting Student or Recent Grad with accounting degree preferred • Previous experience with accounting and/or accounts receivable (AR) • Advanced Microsoft Office including Excel • Fundamental SAP experience preferred Manager is looking for a more junior-level candidate with Accounting experience in a high-volume environment Additional Information Manager is looking for a more junior-level candidate with Accounting experience in a high-volume environment
    $50k-70k yearly est. 60d+ ago
  • VMS Billing Specialist (2025-3196)

    Prolink 4.2company rating

    Account representative job in Cincinnati, OH

    The VMS Billing Specialist position is within Prolink's Finance department and partners with key stakeholders to complete activities throughout the billing process, including data entry, allocation, approvals, and adjustments. RESPONSIBILITIES * Collaborate and communicate effectively with internal and external teams * Create and update Standard Operating Procedures * Understand and review client contracts * Respond timely to email requests * Participate in training sessions and webinars * Dispute and follow up on exceptions within contracted timeframes * Timely invoicing to clients based upon contract specifications and client requirements * Complete root cause analysis to prevent variances * Process adjustments (e.g. credits, debits) in an accurate, efficient manner to maintain accurate A/R balances.) * Work with assigned stakeholders to meet weekly cash goals * Review remittance for cash applications in timely manner * Complete Month End reconciliations * Perform other related duties as assigned REQUIREMENTS * Experience with vendor management systems and billing * 2+ years of experience in a related field * Excellent attention to detail, critical thinking, and communication skills * Able to work independently and with a team in a fast-paced environment * Able to prioritize job duties and efficiently organize work responsibilities * Able to be flexible and adaptable to meet tight deadlines, deliver results, and quickly pivot based on shifting priorities in a fast-paced work environment * Able to use a variety of business or technical programs to complete tasks * High level of integrity, motivation, accountability, perseverance, and alignment with Prolink's values PREFERENCES * Proficiency in Workday and Dynamics Candidates with additional and relevant experience, education, licensing, or certification beyond the role's requirements and/or specific to the nature of Prolink's business will be given additional consideration in the candidate selection process. If all minimum requirements are met, candidates with unique and/or diverse qualifications will also be given additional consideration. Internal Job ID: 318 We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other category protected by federal, state, or local law. For more information, please review our policy and resources HERE.
    $29k-38k yearly est. 27d ago
  • Billing Coordinator

    Audit-Tel

    Account representative job in Cincinnati, OH

    Why Us? Inverse Technology Solutions is a Telecom Technology Consulting Firm since 1974 and the architect of the TEM industry, helping companies save on their telecom and technology spend. Our professional team comes from the technology industry providing auditing, TEM, consulting, software and technology support services. We offer great starting salaries, retirement plans, health benefits, and bonuses. Inverse started as a small family business and has grown into a major player in the IT world. Our employees are a team and party of the family. About Inverse Technology Solutions Inverse is a Telecom Technology Consulting Firm since 1974 and the architect of the TEM industry, helping companies save on their telecom and technology spend. Our professional team comes from the technology industry providing auditing, TEM, consulting, software and technology support services. Job Description: Telecom Billing Analyst Perfect job for those looking to make a career in an established ever-growing technology company. A telecom billing analyst looks at the telecom invoicing and the different categories of expense on the invoices / accounts of customers billing to ensure that they receive the correct charges to their account. Should there be a mistake in billing, you review the information and recommend making adjustments to the bills, offering credit to the account and cost reduction measures. You must perform ongoing audits regularly to identify potential discrepancies and billing issues. Carrier billing miscalculations constantly occur, so your duties are to catch and correct them. Telecom Billing Analyst will assist the TEM telecom billing process and be responsible for the entry of telecom invoices / expense entry into a TEM billing system. Which includes the auditing of the Telecom bills, identifying errors, filing disputes and confirming complete bill accuracy. The Telecom Billing Analyst will analyze telecom invoices, validate invoice data and enter into billing system manually and electronic imports. Duties will include; Enter invoices both manually and from carriers billing portals via electronic loading process following establish format and customer specific business rules. Perform invoice analysis to identify errors, discrepancies, and opportunities for cost savings. Process monthly recurring invoices, scan to upload, allocate and forward to responsible markets to be entered into our system and apply to appropriate cost centers. Responsible for auditing/approving telecommunication service provider invoices for payment processing. Maintain telecom circuits inventory database and reconcile telecom inventory to invoicing. Work with A/P to investigate unusual charge trends, determine corrective actions and work with team to help implement remedial action plan. Identify and implement automation processes and billing audit improvements to increase efficiency and accuracy. Preferred Qualifications: Advanced level skills in Microsoft Office (Excel, Outlook and Access) Candidate needs to know how to run V-Lookups and Pivot Tables Ability to self-motivate, multi-task and multi-task. Ability to self-motivate, multi-task, be proactive, attention to detail, and have a passion for auditing and saving our clients' money. Work Remotely No Job Type: Full-time Benefits: Dental insurance Health insurance Paid time off Retirement plan Vision insurance Education: High school or equivalent (Required)
    $34k-49k yearly est. Auto-Apply 60d+ ago
  • Medical Billing Specialist

    Orthocincy 4.0company rating

    Account representative job in Edgewood, KY

    General Job Summary: Promotes the Companies mission to provide patients with premier orthopedic care while focusing on their individual needs. Responsible for ensuring timely claim submission, follow-up with no response from payers, payer rejections, correspondence, and appealing denial. Essential Job Functions: The ability to remain friendly and professional through communication with patients, providers, clinical staff, payers, and outside agencies through telephone, electronic, and written correspondence. Manages multiple work queues for an assigned portion of the Accounts Receivable (A/R) daily on registration, claim edits, aging, and denials, to include following up with insurance companies, reconciling accounts, filing corrected claims, appealing claims (when appropriate), and following up on all denials to ensure processing/reprocessing, and payments. Assists with verification of benefits information to determine coordination of benefits via phone, email, or online portal. Analyze EOB's and construct appropriate, timely responses to insurance carriers based on claim adjudication. Collaborates with manager, coordinator, and director to report denial trends to ensure proper claim resolution. Experience with variety of billing issues involving payers (Medicare, Medicaid, private insurance, worker's compensation) including forms, coding compliance and reimbursement guidelines Thorough knowledge of medical terminology, managed care financial agreements; CPT, HCPCS, and ICD-10 codes. Handle billing calls and answer telephone calls as needed. Review credit balance accounts. Demonstrates superior interpersonal relationship skills necessary for developing and maintaining positive professional relationships with patients, peers, providers, clinical departments, the management team, and payer organizations through telephone, electronic and written correspondence. Ensure compliance with all guidelines set by government programs, and the Companies policies, such as federal regulations, HIPPA, and the No Surprises Act. Takes initiative in performing additional tasks that may be necessary or in the best interest of the practice. Requirements Education/Experience: High School Diploma or equivalent. Associate's Degree in Coding/Billing or minimum of two years medical billing experience is preferred. Collections or medical billing experience with an understanding of HCPCS, ICD-10 and medical terminology is preferred. Other Requirements: Must be customer service oriented with a team environment focus. Schedules may change as department needs change, including overtime and weekends. Performance Requirements: Knowledge: Knowledge and application of the Companies Mission, Vision and Values. Medical billing terminology required. CPT and ICD-10 coding knowledge preferred. Knowledge of medical billing/collection practices. Knowledge of medical terminology and anatomy. Knowledge of insurance filing and payment posting techniques. Knowledge of basic medical coding and third-party operating procedures and practices. Knowledge of electronic health records and practice management systems. Knowledge of current professional billing and reimbursement procedures preferred. Skills: Skilled in attention to detail. Skilled in organizing. Skilled in grammar, spelling, and punctuation. Skilled in communicating effectively with providers, staff, patients and vendors. Strong communication skills in a professional manner during stressful and sensitive situations with patients of all ages. Abilities: Ability to problem-solve and the ability to interpret and make decisions based on established guidelines. Ability to work on a team while maintaining positive and professional relationships. Ability to multitask and handle stressful or difficult situations with professionalism. Ability to analyze situations and respond in a calm and professional manner. Equipment Operated: Standard office equipment. Work Environment: Medical office environment. Mental/Physical Requirements: Involves sitting and viewing a computer monitor approximately 90 percent of the day. Must be able to use appropriate body mechanics techniques when making necessary patient transfers and helping patients with walking, etc. Must be able to remain focused and attentive without distractions (i.e. personal devices). Must be able to lift up to 30 pounds.
    $31k-40k yearly est. 22d ago
  • Accounts Receivable Billing and Collections Specialist

    Jrjnet

    Account representative job in Cincinnati, OH

    We are currently looking for a detail oriented and self-motivated Accounts Receivable professional to work within our accounting department. This individual is a valuable team member that is responsible for billing, collecting, and resolving payment issues for our customers. Why would you want to work with us? We offer: - Great benefits - Competitive Pay - Opportunity for growth - Ability to bring your ideas to life - New Modern Corporate Office - Fitness Center & Walking Track Responsibilities: Billing & Payment Processing: Skilled in accurately and timely completing billing tasks for both internal and external customers Proficient in posting customer payments and maintaining accurate accounts receivable records Collections & Credit Management Support: Experienced in making collection calls and communicating professionally with customers to resolve outstanding balance Able to collaborate effectively with the credit manager to monitor and manage customer aging and credit risk Collaboration & Communication: Works closely with sales and other departments to ensure billing accuracy and resolve payment discrepancies Strong verbal and written communication skills for effective customer interactions and internal coordination Problem Solving & Research: Able to research payment discrepancies and disputes to provide timely and accurate resolutions Detail-oriented with strong organizational skills to manage multiple accounts and billing issues simultaneously Financial Closing Support: Assists with month-end closing procedures related to accounts receivable and billing activities Maintains accurate documentation to support financial audits and reporting Accounts Receivable Billing and Collections Specialist Qualifications: High School Diploma or Equivalent 1-3 years of experience in Accounts Receivables Understanding of the construction industry is a plus Proficient in Microsoft office, especially in word or excel Familiar with JD Edwards/One World system/Apex
    $29k-36k yearly est. Auto-Apply 57d ago
  • E-Billing Specialist

    Frost Brown Todd LLP 4.8company rating

    Account representative job in Florence, KY

    Job Description Frost Brown Todd LLP, a national law firm with 1000+ legal and business professionals across eighteen offices, is currently searching for a full-time E-Billing Specialist to join our firm. This position will play a crucial role in managing the e-billing process, ensuring accurate and timely submission of invoices, and resolving any issues that arise. Key Responsibilities: Collaborate with billing assistants, attorneys, LPAs, and clients for e-billing setup, rate management and accrual submissions. Enforce client e-billing guidelines by proactively setting up rules and constraints within financial software used by the firm. Utilize FBT software solutions to address and correct rates and other e-billing issues before invoices reach the prebill stage. Work with FBT software solutions to create and submit e-billed invoices via BillBlast, or manually with Ledes files directly onto vendor e-billing sites. Collaborate with billing assistants to ensure successful resolution of all e-billing submissions. Track, report, and provide deduction reports to attorneys on all appeal items for assigned attorneys and or billing assistants and work through appeal submissions of same. Follow up promptly on rejected or pending e-bills to ensure timely resolution. Create and revise basic spreadsheet reports. Track all e-billing efforts in ARCS, exporting email communication and critical information on history of e-billing submissions through resolutions. Coordinate with the Rate Management Specialist to update rates for e-billed clients. Assist with e-billing email group and profile emails in e-billing software as needed. Assist with other special e-billing requests. Conduct daily review of Intapp forms to ensure proper setup in Aderant, including invoicing requirements, rates, special billing requirements, and approval processes. Qualifications: College degree or commensurate experience with high school diploma. 3+ years of billing experience. Legal billing experience strongly preferred. Interpersonal skills necessary to maintain effective relationships with attorneys and business professionals via telephone, email or in person to provide information with ordinary courtesy and tact. Must have attention to detail with an eye for accuracy. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Knowledge of Aderant Software a plus. Proficiency in Microsoft Office products such as Word, Excel, Outlook. Frost Brown Todd offers a competitive salary and a comprehensive benefits package including medical (HSA with employer contribution or PPO options), dental, vision, life, short- and long-term disability, various parental leaves, well-being/EAP, sick and vacation time as well as a generous 401k retirement package (with matching and profit-sharing benefits). In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Frost Brown Todd is fully committed to equality of opportunity in all aspects of employment. It is the policy of Frost Brown Todd to provide equal employment opportunity to all employees and applicants without regard to race, color, religion, national or ethnic origin, military status, veteran status, age, gender, gender identity or expression, sexual orientation, genetic information, physical or mental disability or any other protected status.
    $29k-34k yearly est. 13d ago
  • Medical Billing Specialist

    Northeast Cincinnati Pediatric Associates

    Account representative job in Cincinnati, OH

    This is a full time position at our Sycamore location, Monday through Friday, no weekends. Position Requirements: At least 2 years' experience in medical billing required as well as knowledge using an electronic practice management and billing system. Experience with Greenway's Prime Suite platform a plus. Duties of the position include but are not limited to: Accurately post personal and insurance payments and work insurance and patient accounts receivable. Read and interpret insurance explanation of benefits. Timely follow up on insurance claim denials, exceptions, exclusions. Familiarity with appeals processes. Utilize reporting to follow up on all unpaid claims. Use excellent customer service skills to respond to inquiries from insurance companies, patients, parents, providers, and supervisors. Regularly meet with Billing Department Manager to discuss and resolve issues, trends, and obstacles. Regularly attend quarterly staff meetings and continued education sessions as requested. Comply with all policies and procedures of the practice.
    $27k-36k yearly est. 60d+ ago
  • Billing Specialist

    Quipt Home Medical, Corp

    Account representative job in Wilder, KY

    Requirements Job Requirements: High School Diploma or equivalent. Medical coding and/or billing certification preferred but not required. Prior experience preferred but not required. Patient Aids is willing to train candidates that exhibit the desired qualities. Ability to pass a Federal background check. Must be able to work independently and within a team environment. Must possess excellent interpersonal, coordinating and organizational skills. Have the ability to manage multiple tasks simultaneously. Read, write, speak and understand the English language and possess good communication skills. Must possess the ability to make independent decisions when circumstances warrant such action. Ability to work extended hours and weekends as needed. *We offer an outstanding compensation package, a fun and energetic work environment, a strong leadership team and a reputation for providing quality service. Job Type: Full-time
    $27k-36k yearly est. 60d+ ago
  • Patient Billing Representative

    Prestige Billing Services

    Account representative job in Miamisburg, OH

    Patient Billing Representative We are looking for someone who is eager to advance their career in the medical billing industry. Whether you're exploring a new career path or entering the workforce for the first time, this is an exciting opportunity to build lasting skills and advance professionally. Responsibilities Aged Accounts Receivable Research and resolve issues on claims and determine why they were not paid Claim Denials and Appeals Review and analyze rejected claims and determine the cause Initiate and prepare timely appeals Verify patient eligibility and coverage with insurance carriers Submit corrected claims or additional documentation necessary to facilitate claim reprocessing Provide feedback to supervisor regarding denial trends and recurring issues contributing to delay or denials Patient Services Answer inbound patient phone calls and assist with billing concerns by setting up payment plans, applying discounts when applicable, and addressing issues with care and efficiency Complete other duties as assigned by your supervisor Qualifications High School diploma or equivalency certificate Proficient computer and data entry skills Strong written and verbal communication Effective time-management abilities Physical Requirements Lift up-to 15lbs Work on a computer for prolonged periods of time
    $29k-36k yearly est. 60d+ ago
  • CPC Billing

    Well Care Community Health, Inc. 4.4company rating

    Account representative job in Richmond, IN

    Job Description CPC Billing Specialist Principal Functions - Responsible to review, analyze, and correcting the coding of diagnostic and procedural information based on provider documentation to adhere to coding and compliance standards. Essential Duties - Perform a comprehensive review of patient records, CPT, and ICD10 coding before billing payers. Post charges and submit electronic claims. Post line-item payments to the practice management system. Communicate with providers and clinical staff to obtain information to process clean claims. Review and follow up on unpaid claims. Resolve any claim rejections. Review, correct, and re-bill insurance claim denials. Research and resolve all zero-payment EOB obtain claim payments and initiate adjustments. Review Credit balance accounts for refunds. Review denial trends and work on improvements. Evaluated reimbursement for services and amounts expected. Review and recommend updates to policies and procedures, update protocols, and identifies areas of improvement related to the revenue cycle process. Highly motivated and able to work independently. Ability to create documentation that meets current standards, policies, and procedures promptly. Other duties assigned. Education and/or Experience - High School Diploma or High School Equivalency (HSE), with 3-5 years of job-related experience in a healthcare setting. FQHC billing is a plus. CPC or AHIMA Coding Certification English is required. Spanish is desired. Hours 8:00 am to 5:00 pm Monday thru Friday Paid Holidays This is NOT a remote position. The selected applicant will report on-site for work. Powered by ExactHire:113054
    $28k-37k yearly est. 26d ago
  • Debt Collector

    Zwicker & Associates 4.2company rating

    Account representative job in Hebron, KY

    Requirements Above-average administrative and phone skills Debt collectors must have strong negotiation skills Excellent communication skills Well-organized, results-driven Effective decision-making skills Strong listening, interpersonal, oral, and written communication skills Basic computer skills Basic math skills. You will be required to complete a standard math skills assessment. Failure to satisfactorily complete this assessment could result in termination of employment. Physical Qualifications Be able to lift 5 pounds or greater Be able to sit 90% of the workday at times Be able to bend at the waist and be mobile when needed Be able to read and comprehend position-specific documents and correspondence Be able to operate a computer, phone, and/or equivalent devices Be able to communicate in a common language with (or to) individuals or groups verbally and/ or in writing Be able to complete a minimum of a 40-hour flexible workweek schedule Please note that this job description is not intended to be a comprehensive listing of all activities, duties, or responsibilities required of the employee in this position. Duties, obligations, and activities are subject to change at any time, with or without notice. Zwicker & Associates, P.C. is committed to providing equal employment opportunities to qualified individuals with disabilities. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. If you wish to seek an accommodation regarding the requirements of this position, please inform Human Resources Management. This is a full-time, full-benefit position. The benefit package includes medical, vision, and dental insurance, long-term disability insurance, life insurance, compensated time off, paid holidays, and a 401 (k) with a match. EOE, drug-free workplace. Please review our Applicant Privacy Notice: ****************************************************** Each posted position will be active for at least five (5) business days, during which time all qualified and eligible employees can apply. #ZR Salary Description $17-18, plus bonus
    $28k-32k yearly est. 60d+ ago
  • Insurance Collections Specialist

    Gastro Health 4.5company rating

    Account representative job in Cincinnati, OH

    Gastro Health is seeking a Full-Time Insurance Collections Specialist to join our team! Gastro Health is a great place to work and advance in your career. You'll find a collaborative team of coworkers and providers, as well as consistent hours. This role offers: A great work/life balance No weekends or evenings - Monday thru Friday Paid holidays and paid time off Rapidily growing team with opportunities for advancement Competitive compensation Benefits package Duties you will be responsible for: Provides Liaison between the providers of health care services, the patient, or other responsible persons, and revenue sources, to ensure the correctness of charges, a current record of all transactions, and account resolution Maintains active communications with insurance carriers and third-party carriers until account is paid. Negotiates payment of current and past due accounts by direct telephone and written correspondence. Updates patient account information Monitors and identifies payer denial trends and problem accounts; communicates patterns to supervisor. Runs a monthly aging report based on DOS and current A/R to identify accounts that require follow up. Manage all assigned worklist on a daily basis for assigned insurances. Utilize collection techniques to resolve accounts according to company's policies and procedures. Report any coding related denial to the Coding Specialist. Performs other duties including but limited to faxing information as required, generating retroactive authorization requests, and verifying medical eligibility. Conducts necessary research to ensure proper reimbursement of claims. Assist with special projects assigned by Billing Manager or Supervisor Minimum Requirements High school diploma or GED equivalent. At least 2 years' experience in insurance collections. Knowledge of medical terminology utilized in medical collections and billing (CPT, ICD-10, HCPCS) Knowledge with letters of appeal. Intermediate experience with Microsoft Excel and Office products is required. Experience with HMO, PPO, and Medicare insurances. Must be able to read, interpret, and apply regulations, policies and procedures We offer a comprehensive benefits package to our eligible employees: Medical Dental Vision Spending Accounts Life / AD&D Disability Accident Critical Illness Hospital Indemnity Legal Identity Theft Pet 401(k) retirement plan with Non-Elective Safe Harbor employer contribution for eligible employees Discretionary profit-sharing with employer contributions of 0% - 4% for eligible employees Additionally, Gastro Health participates in a program called Tickets at Work that provides discounts on concerts, travel, movies, and more. Interested in learning more? Click here to learn more about the location. Gastro Health is the one of the largest gastroenterology multi-specialty groups in the United States, with over 130+ locations throughout the country. Our team is composed of the finest gastroenterologists, pediatric gastroenterologists, colorectal surgeons, and allied health professionals. We are always looking for individuals that share our mission to provide outstanding medical care and an exceptional healthcare experience. We offer a comprehensive benefits package to our eligible employees. Gastro Health is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, gender, disability, protected veteran, military status, religion, age, creed, national origin, gender identity, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We thank you for your interest in joining our growing Gastro Health team!
    $28k-34k yearly est. 60d+ ago
  • B2B Billing & Collections Specialist

    Cort 4.1company rating

    Account representative job in Olde West Chester, OH

    CORT is seeking a full-time Accounts Receivable Collections and Support Specialist to work with our national, commercial accounts. The ideal candidate will be skilled at building customer relationships, with experience in commercial collections and customer support. The primary responsibility of this position is to review and adjust client invoices for accuracy and for keeping over 30 days past due delinquencies within designated percentage guidelines by performing collection procedures on assigned commercial accounts. This responsibility includes the resolution of all billing and collection issues while providing excellent customer service to both internal and external customers. During the training period, this is an onsite role that reports to the office each day, however, after training, employees will have the option to work a hybrid schedule with 3 days in office and 2 days from home. **Schedule:** Monday-Friday 8am to 4:30pm **What We Offer** + Hourly pay rate; weekly pay; paid training; 40 hours/week + Promote from within culture + Comprehensive health insurance (medical, dental, vision) available on the first of the month after your hire date + 401(k) retirement plan with company match + Paid vacation, sick days, and holidays + Company-paid disability and life insurance + Tuition reimbursement + Employee discounts and perks **Responsibilities** + Review, adjust, reconcile and send monthly invoices to assigned commercial account customers. + Contact customers, by telephone and email, to determine reasons for overdue payments and secure payment of outstanding invoices. Communicate with districts and escalate collection issues as appropriate to resolve. + Determine proper payment allocation as required or requested by A/R processing personnel. + Resolve short payment discrepancies that customers claim when making payment. + Complete adjustment forms and follow up with Districts to ensure adjustments are completed timely and accurately. + Based on established policy and on a timely basis, investigate and resolve on-account payments received and other credits/debits that have not been assigned to an invoice. + Resolve and clear credit balance invoices before such invoices age 60 days. + Prepare monthly collection reports to be submitted to Management. **Qualifications** + 2-3 years or more of accounting /collection, or customer service experience. Collections experience preferred. + Commercial collections experience is ideal. + High school diploma or equivalent. + Requires knowledge of credit and collections, invoicing, accounts receivable and customer service principles, practices and regulations. + Basic math and analytical skills + Must have excellent communication and negotiation skills with an ability to communicate in a respectful and assertive manner. Must be able to communicate clearly and concisely, both orally and in writing, with an emphasis on telephone etiquette. + Ability to multi-task and prioritize while speaking with customer. + Demonstrates good active listening skills, telephone skills and professional email communication skills. + Position requires strong PC skills and a working knowledge of Outlook, Windows, Word and Excel. + Must possess average keyboarding speed with a high level of accuracy. **About CORT** CORT, a part of Warren Buffett's Berkshire Hathaway, is the nation's leading provider of transition services, including furniture rental for home and office, event furnishings, destination services, apartment locating, touring and other services. With more than 100 offices, showrooms and clearance centers across the United States, operations in the United Kingdom and partners in more than 80 countries around the world, no other furniture rental company can match CORT's breadth of services. For more information on CORT, visit ******************** . **Working for CORT** For more information on careers at CORT, visit ************************* This position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate. Pursuant to the Fair Chance Hiring Ordinance for participating locations, CORT will consider all qualified applicants to include those who may have criminal history records. Check your city government website for specific fair chance hiring information. CORT participates in the E-Verify program. Applicants must be authorized to work for ANY employer in the US. We are unable to sponsor or take over sponsorship of employment Visa at this time. EEO/AA Employer/Vets/Disability Applications will be accepted on an ongoing basis; there is no set deadline to apply to this position. When it is determined that new applications will no longer be accepted, due to the positions being filled or a high volume of applicants has been received, this job advertisement will be removed.
    $31k-38k yearly est. 42d ago
  • E-Billing Specialist

    Frost Brown Todd LLP 4.8company rating

    Account representative job in Olde West Chester, OH

    Frost Brown Todd LLP, a national law firm with 1000+ legal and business professionals across eighteen offices, is currently searching for a full-time E-Billing Specialist to join our firm. This position will play a crucial role in managing the e-billing process, ensuring accurate and timely submission of invoices, and resolving any issues that arise. Key Responsibilities: Collaborate with billing assistants, attorneys, LPAs, and clients for e-billing setup, rate management and accrual submissions. Enforce client e-billing guidelines by proactively setting up rules and constraints within financial software used by the firm. Utilize FBT software solutions to address and correct rates and other e-billing issues before invoices reach the prebill stage. Work with FBT software solutions to create and submit e-billed invoices via BillBlast, or manually with Ledes files directly onto vendor e-billing sites. Collaborate with billing assistants to ensure successful resolution of all e-billing submissions. Track, report, and provide deduction reports to attorneys on all appeal items for assigned attorneys and or billing assistants and work through appeal submissions of same. Follow up promptly on rejected or pending e-bills to ensure timely resolution. Create and revise basic spreadsheet reports. Track all e-billing efforts in ARCS, exporting email communication and critical information on history of e-billing submissions through resolutions. Coordinate with the Rate Management Specialist to update rates for e-billed clients. Assist with e-billing email group and profile emails in e-billing software as needed. Assist with other special e-billing requests. Conduct daily review of Intapp forms to ensure proper setup in Aderant, including invoicing requirements, rates, special billing requirements, and approval processes. Qualifications: College degree or commensurate experience with high school diploma. 3+ years of billing experience. Legal billing experience strongly preferred. Interpersonal skills necessary to maintain effective relationships with attorneys and business professionals via telephone, email or in person to provide information with ordinary courtesy and tact. Must have attention to detail with an eye for accuracy. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Knowledge of Aderant Software a plus. Proficiency in Microsoft Office products such as Word, Excel, Outlook. Frost Brown Todd offers a competitive salary and a comprehensive benefits package including medical (HSA with employer contribution or PPO options), dental, vision, life, short- and long-term disability, various parental leaves, well-being/EAP, sick and vacation time as well as a generous 401k retirement package (with matching and profit-sharing benefits). In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Frost Brown Todd is fully committed to equality of opportunity in all aspects of employment. It is the policy of Frost Brown Todd to provide equal employment opportunity to all employees and applicants without regard to race, color, religion, national or ethnic origin, military status, veteran status, age, gender, gender identity or expression, sexual orientation, genetic information, physical or mental disability or any other protected status.
    $29k-34k yearly est. Auto-Apply 60d+ ago
  • Billing Specialist

    Quipt Home Medical

    Account representative job in Newport, KY

    Job DescriptionDescription: We are rapidly growing leader in the provision of clinical respiratory equipment, DME and service that is seeking outstanding individuals to join our team of professionals. Due to our success, we are constantly looking for talented and qualified candidates. Position: Billing Specialist Job Summary: Ideal candidates will preferably have prior experience, all necessary license and credentials, a record of accomplishment, a history of reliability, and an expectation of providing outstanding service to our customers. The purpose of the DME Billing and Account Receivables Specialist is initiate billing claims, actively process all denials and ensure follow up on the collection efforts to ensure timely reimbursement for services provided. Let's start with what's important to you. The Benefits..... Medical Insurance- multiple plans to choose from Dental & Vision Insurance Short Term Disability & Long Term Disability Options Life Insurance Generous PTO plan Paid Holidays 401K 401K match Competitive Pay Job Responsibilities: Ability to read and understand medical terminology. Review clinical documentation to ensure compliance with Medicare guidelines. Verify payor source and insurance eligibility. Validate ICD-9/10 codes as appropriate for product dispensed. Ability to apply correct modifier and HCPCS to claims. Submit accurate claims utilizing Brightree billing software. Reconcile billing errors on a daily basis. Complete CMS 1500 claim forms as required. Manage account receivables to maintain payments within 90 days. Adhere to monthly closing timeline requirements. Maintain excellent communication with company management and co-workers. Attendance at all meetings, conference calls, etc. at the discretion of your manager. Must be computer literate and possess the ability to acquire working knowledge of all pertinent software related to DME. Maintain compliance with all federal, state and local government regulations and agencies. Other duties as assigned by manager. Requirements: Job Requirements: High School Diploma or equivalent. Medical coding and/or billing certification preferred but not required. Prior experience preferred but not required. Patient Aids is willing to train candidates that exhibit the desired qualities. Ability to pass a Federal background check. Must be able to work independently and within a team environment. Must possess excellent interpersonal, coordinating and organizational skills. Have the ability to manage multiple tasks simultaneously. Read, write, speak and understand the English language and possess good communication skills. Must possess the ability to make independent decisions when circumstances warrant such action. Ability to work extended hours and weekends as needed. *We offer an outstanding compensation package, a fun and energetic work environment, a strong leadership team and a reputation for providing quality service. Job Type: Full-time
    $27k-36k yearly est. 17d ago

Learn more about account representative jobs

How much does an account representative earn in Mack, OH?

The average account representative in Mack, OH earns between $22,000 and $47,000 annually. This compares to the national average account representative range of $26,000 to $51,000.

Average account representative salary in Mack, OH

$32,000

What are the biggest employers of Account Representatives in Mack, OH?

The biggest employers of Account Representatives in Mack, OH are:
  1. TQL
  2. Adam Worrell-State Farm Agent
  3. Allison Hornback-State Farm Agent
  4. Bri Bosch-State Farm Agent
  5. Deatria Walker-State Farm Agent
  6. Eric Mayer-State Farm Agent
  7. Genpt
  8. Jalen Hudson-State Farm Agent
  9. Jason Hodge-State Farm Agent
  10. Jessica Wampler-State Farm Agent
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