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Account representative jobs in Madison, MS

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  • Customer Service Representative 1

    JSG (Johnson Service Group, Inc.

    Account representative job in Jackson, MS

    Johnson Service Group (JSG) is a nationally recognized professional staffing and recruiting firm that is looking for an experienced Customer Service Rep fill a 1-year assignment in the Gulfport, MS area. This position may require some bending, lifting, climbing, prolonged sitting, prolonged walking, walking on gravel or crawling when necessary. Job Title: Customer Care Representative 1 Work Location: Gulfport, MS Estimated Start Date: 1/12/2026 Estimated Duration of Job Assignment: 12/31/2026 Overview Our team of Customer Service Representatives assists customers Monday-Friday 7 a.m. - 7 p.m. (subject to change based on the needs of the business). We also provide 24/7 support for outages and emergencies. Our team is the best in class at helping our customers during major storms. As such, weekends and holiday work will also be required as needed to support storm restoration and emergency activities. We value our customers and are looking for team members that are committed to delivering world-class value in each customer interaction. On a typical day, our consultants can have a conversation with customers about starting, stopping, or transferring their service, discussing payment options, offering personalized energy-related products and services, reporting emergency situations, and other general inquiries. Role We take pride in serving our customers and communities and expect our team members to do the same. If you are honest, dependable, and excel in serving others, you will find this role fulfilling and impactful. We're looking for candidates who are: Excited to be a part of a team. Naturally curious and take pride in resolving issues. Kind and efficient Empathetic and resourceful Willing to make important decisions. Excellent at figuring out solutions to problems. Dependable and possess the resilience to work diligently, even in challenging circumstances. Self-aware and have the drive to take ownership of their career. If you are dedicated to delivering excellent customer service to customers with high expectations, we encourage you to apply. We provide training, a supportive environment for learning and growth, top pay and benefits, and a culture that is built on the highest standards of customer service. This position is located in Gulfport, MS and on-site reporting is required. Job Responsibilities Explaining billing issues and understanding common causes of high bills Initiating transferring and disconnection of electric service while offering products and services that meet our customers' needs. Discussing general customer inquiries Discussing rate options and educating customers about their energy usage Assisting customers with setting up payment arrangements through our self-serve channels SKILL SETS & EXPERTISE: Functional Expertise Answer complex credit and billing inquiries, investigate high bills, analyze customer credit status, quote amount due, offer solutions, and educate customers on payment options. Process service orders. Respond to service and rate questions as well as billing inquiries. Update and maintain customer Personally Identifiable Information (PII) Adhere to established policies, procedures and quality standards for work performed. Report service disruptions (i.e., system outages and technical issues) Offer solutions and solve problems that are sometimes unstructured and that may require reliance on conceptual thinking. Clearly document all customer interactions Accountable for consistently meeting individual performance metrics including call handling and call quality expectations. Business Acumen: Must be able to work in a 24/7 working environment, where shifts change due to business needs and seasons. Must be able to work required overtime and fulfill on-call obligations. Maintain working knowledge of all company products and services. Responsible for maintaining the security of customer records. Engagement: Participate in activities designed to improve customer satisfaction and business performance. Manage peer relationships in a manner that supports trust and teamwork. Is this position supporting a government-related project? No Does worker require NERC/CIP access? No This position does not require driving (excluding commute) This position does not require personal protective equipment JSG offers medical, dental, vision, life insurance options, short-term disability, 401(k), weekly pay, and more. Johnson Service Group (JSG) is an Equal Opportunity Employer. JSG provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law. #D650
    $23k-30k yearly est. 5d ago
  • Account Representative - State Farm Agent Team Member

    Robin Covington-State Farm Agent

    Account representative job in Madison, MS

    Job DescriptionBenefits: License reimbursement Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As Account Representative - State Farm Agent Team Member for Robin Covington - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: Provide information about insurance products and services. Assist clients with policy applications and renewals. Handle client inquiries and provide timely responses. Maintain accurate records of client interactions. QUALIFICATIONS: Strong communication and interpersonal skills. Detail-oriented and able to multitask. Experience in customer service or sales preferred.
    $33k-48k yearly est. 6d ago
  • Account Representative - State Farm Agent Team Member

    Ken Jones-State Farm Agent

    Account representative job in Ridgeland, MS

    Job DescriptionBenefits: 401(k) Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As Account Representative - State Farm Agent Team Member for Ken Jones - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: Provide information about insurance products and services. Assist customers with policy applications and renewals. Handle customer inquiries and provide timely responses. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Experience in customer service or sales preferred.
    $33k-48k yearly est. 16d ago
  • Account Representative - State Farm Agent Team Member

    Jason Quin-State Farm Agent

    Account representative job in Pearl, MS

    Job DescriptionBenefits: Hiring bonus 401(k) Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ABOUT OUR AGENCY: I opened my first State Farm agency in 2015 and expanded to a second location in 2024, and together our two offices are supported by a team of 12 talented professionals. Before becoming an agent, I worked as a real estate broker and spent time with State Farm Corporate, which gave me a strong foundation for running a successful, people-focused business. Im a proud Jackson State University graduate and deeply rooted in my community actively partnering with local churches, supporting neighborhood initiatives, and sharing my passion for retirement planning and wealth-building education. Inside the office, I offer a supportive environment with great perks like free snacks, donut days, pizza Fridays, a 401k, health benefits, and a strong focus on work-life balance. I value nice people, positivity, and strong character, and Im looking for team members who are go-getters: disciplined, coachable, motivated, and ready to grow. Theres tremendous opportunity for advancement here, especially for those who aspire to lead. Diversity is a core strength in our office, and were always excited to welcome individuals who bring fresh perspective and drive. ROLE DESCRIPTION: As Account Representative - State Farm Agent Team Member for Jason Quin - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: Provide information about insurance products and services. Assist customers with policy applications and renewals. Handle customer inquiries and provide timely responses. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Experience in customer service or sales preferred.
    $33k-48k yearly est. 7d ago
  • Patient Account Representative

    Healthier Mississippi People LLC

    Account representative job in Jackson, MS

    Job DescriptionDescription: To perform patient financial service functions such as scanning, filing, receiving and reviewing correspondence, reviewing third-party and patient billing, and review and resolution of billing questions, at an introductory level. Ensures financial success for University of Mississippi Medical Center through diligent approach to work and attention to detail. Knowledge, Skills, and Abilities: Basic knowledge of medical claims processing. Ability to maintain confidentiality. Good verbal and written communication skills. Maintains professional standards. Effective organizational skills. Basic computer skills, including but not limited to proficiency in Microsoft Word and Excel, and basic data entry. Basic knowledge of medical terminology, Basic knowledge of revenue cycle functions, Ability to pay attention to detail, Ability to maintain a professional appearance and attitude, Ability to read, write, type, and follow oral and written directions, Ability to work independently to effectively and efficiently perform assigned duties, and good interpersonal communication and organizational skills, and proven ability to work effectively with others. Responsibilities: Engages in core revenue cycle functions such as, billing, claims filing, data entry, charge entry, insurance follow up, denial management, payment posting, customer service, and billing records review. Maintains strict confidentiality and adheres to all HIPAA guidelines and regulations. Complies with policies, processes and department guidelines for assigned revenue cycle duties. Prepares and submits clean claims to insurance companies either electronically or by paper in an accurate, timely and compliant manner. Processes assigned reports, worklists, and patient accounts with high accuracy and attention to detail. Collaborates with management and co-workers in an open and positive manner. Communicate with patients regarding their accounts, answer billing questions, and provide information on payment options. Verify patient insurance coverage and benefits, and coordinate with insurance companies to resolve any discrepancies. The duties listed are general in nature and are examples of the duties and responsibilities performed and are not meant to be construed as exclusive or all-inclusive. Management retains the right to add or change duties at any time. Physical and Environmental Demands: Requires occasional exposure to unpleasant or disagreeable physical environment such as high noise level and exposure to heat and cold, occasional handling or working with potentially dangerous equipment, occasional working hours beyond regularly scheduled hours, occasional travelling to offsite locations, no activities subject to significant volume changes of a seasonal/clinical nature, occasional work produced is subject to precise measures of quantity and quality, occasional bending, occasional lifting/carrying up to 10 pounds, occasional lifting/carrying up to 25 pounds, occasional lifting/carrying up to 50 pounds, occasional lifting/carrying up to 75 pounds, occasional lifting/carrying up to100 pounds, no lifting/carrying 100 pounds or more, no climbing, no crawling, occasional crouching/stooping, occasional driving, occasional kneeling, occasional pushing/pulling, frequent reaching, frequent sitting, frequent, standing, occasional twisting, and frequent walking. (Occasional-up to 20%, frequent-from 21% to 50%, constant-51% or more) Requirements: Education and Experience Required: High school diploma or GED and one (1) year of related revenue cycle experience Certifications, Licenses or Registration required: N/A Preferred Qualifications: Knowledge of ICD-10/HCPCS/CPT coding Basic knowledge of third-party insurance and government insurance plans
    $33k-48k yearly est. 23d ago
  • Billing Specialist

    Region 8 MH-MR

    Account representative job in Brandon, MS

    Full-time Description BILLING DEPARTMENT SPECIALIST CHARACTERISTICS OF WORK Assist the Data Processing Department and the Billing Coordinator by performing assigned duties as necessary. Primary duties include entering data for accounts receivable, client statistics, client billings, printing reports and journals, etc. See below for full job responsibilities. EXAMPLES OF RESPONSIBILITIES Resolve, call and/or appeal a defined number of accounts per day as instructed by leadership. Complete initial reviews as assigned. Draft appeals and letters to insurance companies. Make proper notations in system on all accounts. Understand and utilize payer contracts and provider manuals when disputing denials. Calculate expected claim reimbursement. Follow up on all appeals, claims, letters, or other documentation with the insurer. Follow up on all payments at the time an overturn is received. Demonstrate an understanding of office workflow by completing necessary required fields correctly. Use available resources appropriately, including but not limited to training materials, shared drive, team meeting notes, etc. Maintain worklist through daily audits and the open task report. Ensure that all assigned cases have a follow up and that there are no duplicate follow ups. Address all follow ups promptly according to priorities provided by leadership. Ensure claim and appeal timeframes are met. Obtain prior approval from a Lead, Supervisor, or Manager for all modifications to a UB-04; including, but not limited to, additions, changes or removals to/from the original claim provided by the facility. Follow all HIPAA guidelines in accordance with Employee Handbook. QUALIFICATIONS 1-2+ years related experience in healthcare claims and/or equivalent combination of education and experience 1-2+ years of experience with appeals and denials Medical billing experience General knowledge of claims forms and Explanation of Benefits forms Experience with Electronic Medical Records Knowledge of Medicare and Medicaid claims Bachelor's Degree or High School Diploma or General Education Development equivalency and at least one (1) year work experience. Must have a valid Mississippi driver's license and pass a criminal background check. REPORTING SUPERVISOR Billing Coordinator, Director of Strategic Planning & Development POSITIONS SUPERVISED None
    $32k-42k yearly est. 60d+ ago
  • Accounts Receivable Specialist

    Perpetual Labor Sourcing

    Account representative job in Madison, MS

    United Trades of America is looking for an experienced Accounts Receivable Specialist. Position will be for a Brandon, MS based construction company. This position reports to the Office Manager and is an integral part of the team. Below is a partial listing of the responsibilities and tasks of this position. Location: Brandon, MS Schedule: 8-hour shift, Day shift, Monday to Friday Pay rate: up to $25 based upon experience Job Duties: 1. Resolving customer issues to minimize payment disputes and AR adjustments 2. Tracking and resolving outstanding payment issues 3. Generating periodic aging reports 4. Daily invoicing and other Duties as required: This position requires a knowledge of general accounting principles and proficiency in standard accounting principles and standard accounting software including MS Office Excel. Experience: 1. Accounts receivable: 3 years (Required) 2. Microsoft Excel: 1 year (Preferred) A must 3. Construction: 1 year Benefits: Check out our perks and benefits by visiting our website *************************** We are seeking an individual that is motivated and proactive, with strong organizational skills, has the ability to prioritize and multitask, and possesses strong communication skills, both written and verbal. An associate degree with a business related major preferred. Pay is commensurate with experience, skills and ability. If you are a dedicated professional with a passion for accuracy and efficiency in financial processes and possess a robust understanding of the construction industry, we invite you to apply for this exciting opportunity with United Trades of America. For immediate consideration email your resume to ***************************** United Trades of America is an equal opportunity employer, and we welcome applicants from diverse backgrounds. Applicants must be willing to submit to a pre-employment drug-screening and background check.
    $25 hourly Easy Apply 60d+ ago
  • Account Representative - State Farm Agent Team Member

    Jeff Zachary-State Farm Agent

    Account representative job in Flowood, MS

    Job DescriptionBenefits: Simple IRA License reimbursement Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As Account Representative - State Farm Agent Team Member for Jeff Zachary - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: Provide information about insurance products and services. Assist customers with policy applications and renewals. Handle customer inquiries and provide timely responses. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Experience in customer service or sales preferred.
    $33k-48k yearly est. 5d ago
  • Loan Sales Representative - Clinton-Jackson, MS

    1St. Franklin Financial 4.4company rating

    Account representative job in Clinton, MS

    Join the 1 st Franklin team as a Loan Sales Representative. Salary: $14.00 to $15.75 per hour This position leverages interpersonal skills, and business knowledge to meet the needs of our customers. This position works closely with the Branch Manager and staff to build relationships and identify the needs of customers. The Loan Sales Representative is knowledgeable of features of products and services to drive that exceptional customer experience. The LSR interviews customers utilizing professionalism, patience, curiosity, and a results-oriented manner. Principal Accountabilities and Key Activities Recommends product and services to support individual, branch sales goals, and customer expectations Markets branch products and services to customers and potential customers Conducts assigned collection calls of customer accounts to arrange payment Seeks opportunities to originate new loans with new and existing customers Develop knowledge of credit underwriting methods and sales tools Ensures customer information is correct and documents interactions Consistently meets or exceeds branch and individual goals Conducts dialogues with customers to identify and respond to needs in a timely and efficient manner Builds internal and external relationships Ensures customer confidentiality and privileged information is maintained Adheres to all 1FFC policies and procedures dialogues Complies with all State and Federal regulations Participates in personal development Exhibits knowledge of all 1FFC products Seeks additional opportunities and responsibilities Education, Qualifications and Experience High School Diploma or equivalent Serving our customers by working onsite at the branch office is an essential function of this job (working from home is not permitted under any circumstances) Ability to meet current Licensing requirements of various States and Federal regulators Demonstrate the ability to analyze relevant information and apply individual judgment Advanced interpersonal relationship skills at a variety of levels and greatly differing social and business settings Ability to maintain confidential business and personal information Action and result focused Strong communication skills (verbal / written) Proficient with MS Office Suite products Desirable: Possess a valid driver's license and the ability to operate an automobile About Us: 1 st Franklin Financial Corporation has been a family run company for over 80 years. Our goal is to provide financial solutions across our footprint. Today we have over 380 offices across the Southeast and continue to expand into new territory. We offer you the potential to earn an annual salary. To support your growth, we also offer training programs and other developmental opportunities for employees. Benefits include competitive pay, bonus potential, medical, dental, vision, 401(k), paid time off, paid holidays, and paid volunteer time.
    $14-15.8 hourly 1d ago
  • Student Account Representative (Cashier)

    Tougaloo College 3.6company rating

    Account representative job in Jackson, MS

    Postion Summary The Student Account Representative provides direct service to new and returning students, faculty, and staff by accurately entering, maintaining, and reconciling College revenues within the student information system. This position also supports the daily operations of the campus cashier's office, ensuring compliance with established cashiering policies, procedures, and training standards. Duties Student & Customer Service 1. Provides direct assistance to prospective, current, and former students regarding student accounts, payments, and general revenue matters. 2. Responds to inquiries in person, by phone, and via email, addressing account questions, refund statuses, and payment issues. 3. Distributes student account statements as needed. 4. Collaborates with other campus offices and staff to research and resolve student account concerns. Account Management & Data Processing 5. Inputs and retrieves student account information using the College's student information systems (e.g., Jenzabar), including account summaries, class schedules, and installment plan updates. 6. Verifies, researches, and monitors student registration status, payment activity, and refund eligibility. 7. Analyzes financial aid reports and processes required corrections or adjustments in Jenzabar. Cashier & Revenue Operations 8. Maintains organized systems of departmental records, logs, and supporting documentation. * Prepares daily transaction logs, processes deposits, and reconciles receipts as follows: * End-of-the-Day Report 1 * End-of-the-Day Report 2 * Ensure all receipts are entered electronically into the Daily Transaction Log * Attach all deposit slips to the Daily Transaction Log * Processes mail, maintains distribution logs, and manages filing systems for cashier and student account documents. Compliance & Office Support 11. Maintains current knowledge of cashier office policies, procedures, and institutional requirements. 12. Assists in maintaining training integrity across cashier operations. 13. Performs additional related duties as assigned by the Bursar. Required Knowledge, Skills and Abilities Bachelor's degree in Business or related area, and a minimum of one year of experience in Student Financial Services, or a minimum of four years of experience in Student Financial Services. Date of Position Opening 2025-12-31 Application Deadline Until position filled Salary Commensurate with experience Job listing Job Posting - Student Account Representative (Cashier) 2025.12.12.pdf Email App/Resume/Cover Letter to: **************************** In order to apply for a position, click the Employment Application link and complete the form. Physical Address: Tougaloo College Attention: Director of Human Resources 500 West County Line Road Tougaloo, MS 39174 TOUGALOO COLLEGE IS AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO RACE, COLOR, RELIGION, SEX, AGE, NATIONAL ORIGIN, SEXUAL ORIENTATION, DISABILITY, CITIZENSHIP, VETERAN STATUS, GENETIC INFORMATION, GENDER IDENTITY; OR ANY OTHER LEGALLY PROTECTED STATUS. THE COLLEGE PROHIBITS SEXUAL HARASSMENT, INCLUDING SEXUAL VIOLENCE.
    $32k-37k yearly est. Easy Apply 15d ago
  • Accounts Receivable, Customer Service Operations

    Cardinal Health 4.4company rating

    Account representative job in Jackson, MS

    **Remote Hours: Monday - Friday, 7:00 AM - 3:30 PM PST (or based on business need)** **_What Accounts Receivable Specialist contributes to Cardinal Health_** Account Receivable Specialist is responsible for verifying patient insurance and benefits, preparing and submitting claims to payers, correcting rejected claims, following up on unpaid and denied claims, posting payments, managing accounts receivable, assisting patients with payment plans, and maintaining accurate and confidential patient records in compliance with regulations like HIPAA. + Demonstrates knowledge of financial processes, systems, controls, and work streams. + Demonstrates experience working collaboratively in a finance environment coupled with strong internal controls. + Possesses understanding of service level goals and objectives when providing customer support. + Demonstrates ability to respond to non-standard requests from vendors and customers. + Possesses strong organizational skills and prioritizes getting the right things done. **_Responsibilities_** + Submitting medical documentation/billing data to insurance providers + Researching and appealing denied and rejected claims + Preparing, reviewing, and transmitting claims using billing software including electronic and paper claim processing + Following up on unpaid claims within standard billing cycle time frame + Calling insurance companies regarding any discrepancy in payment if necessary + Reviewing insurance payments for accuracy and completeness **_Qualifications_** + HS, GED, bachelor's degree in business related field preferred, or equivalent work experience preferred + 2 + years' experience as a Medical Biller or within Revenue Cycle Management preferred + Strong knowledge of Microsoft Excel + Ability to work independently and collaboratively within team environment + Able to multi-task and meet tight deadlines + Excellent problem-solving skills + Strong communication skills + Familiarity with ICD-10 coding + Competent with computer systems, software and 10 key calculators + Knowledge of medical terminology **_What is expected of you and others at this level_** + Applies basic concepts, principles, and technical capabilities to perform routine tasks + Works on projects of limited scope and complexity + Follows established procedures to resolve readily identifiable technical problems + Works under direct supervision and receives detailed instructions + Develops competence by performing structured work assignments **Anticipated hourly range:** $22.30 per hour - $32 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 10/5/2025 *if interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $22.3-32 hourly 48d ago
  • Specialist-Accounts Receivable Follow Up

    Baptist Memorial Health Care 4.7company rating

    Account representative job in Jackson, MS

    The Accounts Receivable Follow Up Specialist performs all collection and follow up activities with third party payers to resolve all outstanding balances and secure accurate and timely adjudication. This position is responsible for net and gross outstanding in accounts receivable, percentage of accounts aged greater than 90 days, cash collections, and denials resolution in support of the team efforts in the achievement of accounts receivable performance goals. The Specialist performs daily activities related to the successful closure of aged accounts receivable. Responsibilities Performs online account status checks and contacting payers to follow-up on outstanding claim balances of assigned accounts in work queues. Clearly documents in EMR system the patient account notes, the payment status of the account, and/or actions taken to secure payment. If applicable, requests account for additional follow up activity within a prescribed number of days in accordance with payer specific filing requirements or processing time required for insurance to complete processing. Performs required actions to resolve the account balance promptly by submitting appeals, correcting account information, coordinating requests for medical records, requesting and/or performing posting of account adjustments, requesting an account rebill and any and all other actions necessary to secure account payment and/or bring the account to successful closure. Documents, tracks, and ensures a reasonable turnaround time of receipt of any outstanding documents required from external departments. Responds to claim denials from payers such as inability to identify the patient, coordination of benefits, non-covered services, past timely filing deadlines, and ensures all information is provided to the payer. Documents all actions taken on accounts in the EMR system account notes to ensure all prior actions are noted and understandable. Informs the supervisor of any problems or changes in payer requirements and exercises independent judgment to analyze and report repetitive denials to take appropriate corrective action. Achieves established productivity and quality standard as determined by the Baptist Productivity and Quality Expectations Documentation Maintains knowledge of applicable rules, regulations, policies, laws and guidelines that impact patient account collections. Adheres to internal controls for applicable state/federal laws, and the program requirements of accreditation agencies and federal, state and private health plans. Seeks advice and guidance as necessary to ensure proper understanding. Effectively utilizes payer websites as needed in the execution of daily tasks. Conducts account claim status and follow up and resolves claim payment denials. Monitors assigned work queues at all sources and ensures expeditious resolution while working with other departmental representatives in resolution. Reports unresolved issues and concerns impeding the collection process and to ensure successful account resolution. Complies with patient confidentiality policies for the retention of patient health information, or when handling, distributing, or disposing of patient health information. Performs other duties as assigned by the Supervisor. Specifications Experience Minimum Required Experience in the healthcare setting or educational coursework Preferred/Desired One (1) year experience in physician's office or hospital setting. Education Minimum Required Preferred/Desired Training Minimum Required PC skills and keyboarding Working knowledge of 10 key, typing and computers. Proficiency in Microsoft Office Preferred/Desired Knowledge of insurance billing and collections and insurance guidelines. Special Skills Minimum Required Ability to type and key accurately, problem solving, written an d oral communication skills, financial counseling skills - knowledge of insurance billing (both hospital and professional settings) and collections - knowledge of insurance guidelines as it relates to CMS guidelines, TennCare and/or Medicaid based by state specified requirements. Ability to recognize and communicate to clinical staff or designee when insurance companies require additional review because of NCCI, CCI , LMRP, Mutually Exclusive and Medical Necessity edits. Effective Verbal, written and customer service skills as it relates to patients and insurance companies. Able to create communications to patients and insurance companies as needed to resolve issues to complete billing/claim processes. Preferred/Desired Knowledge of ICD-9, ICD-10, CPT and HCPCS codes and certification and/or degree in Healthcare Administration Business, Finance or related fields preferred. Licensure n/a Minimum Required Preferred/Desired
    $41k-52k yearly est. 60d+ ago
  • Specialist-Accounts Receivable Follow Up

    Baptist Anderson and Meridian

    Account representative job in Jackson, MS

    The Accounts Receivable Follow Up Specialist performs all collection and follow up activities with third party payers to resolve all outstanding balances and secure accurate and timely adjudication. This position is responsible for net and gross outstanding in accounts receivable, percentage of accounts aged greater than 90 days, cash collections, and denials resolution in support of the team efforts in the achievement of accounts receivable performance goals. The Specialist performs daily activities related to the successful closure of aged accounts receivable. Responsibilities Performs online account status checks and contacting payers to follow-up on outstanding claim balances of assigned accounts in work queues. Clearly documents in EMR system the patient account notes, the payment status of the account, and/or actions taken to secure payment. If applicable, requests account for additional follow up activity within a prescribed number of days in accordance with payer specific filing requirements or processing time required for insurance to complete processing. Performs required actions to resolve the account balance promptly by submitting appeals, correcting account information, coordinating requests for medical records, requesting and/or performing posting of account adjustments, requesting an account rebill and any and all other actions necessary to secure account payment and/or bring the account to successful closure. Documents, tracks, and ensures a reasonable turnaround time of receipt of any outstanding documents required from external departments. Responds to claim denials from payers such as inability to identify the patient, coordination of benefits, non-covered services, past timely filing deadlines, and ensures all information is provided to the payer. Documents all actions taken on accounts in the EMR system account notes to ensure all prior actions are noted and understandable. Informs the supervisor of any problems or changes in payer requirements and exercises independent judgment to analyze and report repetitive denials to take appropriate corrective action. Achieves established productivity and quality standard as determined by the Baptist Productivity and Quality Expectations Documentation Maintains knowledge of applicable rules, regulations, policies, laws and guidelines that impact patient account collections. Adheres to internal controls for applicable state/federal laws, and the program requirements of accreditation agencies and federal, state and private health plans. Seeks advice and guidance as necessary to ensure proper understanding. Effectively utilizes payer websites as needed in the execution of daily tasks. Conducts account claim status and follow up and resolves claim payment denials. Monitors assigned work queues at all sources and ensures expeditious resolution while working with other departmental representatives in resolution. Reports unresolved issues and concerns impeding the collection process and to ensure successful account resolution. Complies with patient confidentiality policies for the retention of patient health information, or when handling, distributing, or disposing of patient health information. Performs other duties as assigned by the Supervisor. Specifications Experience Minimum Required Experience in the healthcare setting or educational coursework Preferred/Desired One (1) year experience in physician's office or hospital setting. Education Minimum Required Preferred/Desired Training Minimum Required PC skills and keyboarding Working knowledge of 10 key, typing and computers. Proficiency in Microsoft Office Preferred/Desired Knowledge of insurance billing and collections and insurance guidelines. Special Skills Minimum Required Ability to type and key accurately, problem solving, written an d oral communication skills, financial counseling skills - knowledge of insurance billing (both hospital and professional settings) and collections - knowledge of insurance guidelines as it relates to CMS guidelines, TennCare and/or Medicaid based by state specified requirements. Ability to recognize and communicate to clinical staff or designee when insurance companies require additional review because of NCCI, CCI , LMRP, Mutually Exclusive and Medical Necessity edits. Effective Verbal, written and customer service skills as it relates to patients and insurance companies. Able to create communications to patients and insurance companies as needed to resolve issues to complete billing/claim processes. Preferred/Desired Knowledge of ICD-9, ICD-10, CPT and HCPCS codes and certification and/or degree in Healthcare Administration Business, Finance or related fields preferred. Licensure n/a Minimum Required Preferred/Desired
    $35k-45k yearly est. Auto-Apply 53d ago
  • Specialist-Accounts Receivable Follow Up

    Baptist 3.9company rating

    Account representative job in Jackson, MS

    The Accounts Receivable Follow Up Specialist performs all collection and follow up activities with third party payers to resolve all outstanding balances and secure accurate and timely adjudication. This position is responsible for net and gross outstanding in accounts receivable, percentage of accounts aged greater than 90 days, cash collections, and denials resolution in support of the team efforts in the achievement of accounts receivable performance goals. The Specialist performs daily activities related to the successful closure of aged accounts receivable. Responsibilities Performs online account status checks and contacting payers to follow-up on outstanding claim balances of assigned accounts in work queues. Clearly documents in EMR system the patient account notes, the payment status of the account, and/or actions taken to secure payment. If applicable, requests account for additional follow up activity within a prescribed number of days in accordance with payer specific filing requirements or processing time required for insurance to complete processing. Performs required actions to resolve the account balance promptly by submitting appeals, correcting account information, coordinating requests for medical records, requesting and/or performing posting of account adjustments, requesting an account rebill and any and all other actions necessary to secure account payment and/or bring the account to successful closure. Documents, tracks, and ensures a reasonable turnaround time of receipt of any outstanding documents required from external departments. Responds to claim denials from payers such as inability to identify the patient, coordination of benefits, non-covered services, past timely filing deadlines, and ensures all information is provided to the payer. Documents all actions taken on accounts in the EMR system account notes to ensure all prior actions are noted and understandable. Informs the supervisor of any problems or changes in payer requirements and exercises independent judgment to analyze and report repetitive denials to take appropriate corrective action. Achieves established productivity and quality standard as determined by the Baptist Productivity and Quality Expectations Documentation Maintains knowledge of applicable rules, regulations, policies, laws and guidelines that impact patient account collections. Adheres to internal controls for applicable state/federal laws, and the program requirements of accreditation agencies and federal, state and private health plans. Seeks advice and guidance as necessary to ensure proper understanding. Effectively utilizes payer websites as needed in the execution of daily tasks. Conducts account claim status and follow up and resolves claim payment denials. Monitors assigned work queues at all sources and ensures expeditious resolution while working with other departmental representatives in resolution. Reports unresolved issues and concerns impeding the collection process and to ensure successful account resolution. Complies with patient confidentiality policies for the retention of patient health information, or when handling, distributing, or disposing of patient health information. Performs other duties as assigned by the Supervisor. Specifications Experience Minimum Required Experience in the healthcare setting or educational coursework Preferred/Desired One (1) year experience in physician's office or hospital setting. Education Minimum Required Preferred/Desired Training Minimum Required PC skills and keyboarding Working knowledge of 10 key, typing and computers. Proficiency in Microsoft Office Preferred/Desired Knowledge of insurance billing and collections and insurance guidelines. Special Skills Minimum Required Ability to type and key accurately, problem solving, written an d oral communication skills, financial counseling skills - knowledge of insurance billing (both hospital and professional settings) and collections - knowledge of insurance guidelines as it relates to CMS guidelines, TennCare and/or Medicaid based by state specified requirements. Ability to recognize and communicate to clinical staff or designee when insurance companies require additional review because of NCCI, CCI , LMRP, Mutually Exclusive and Medical Necessity edits. Effective Verbal, written and customer service skills as it relates to patients and insurance companies. Able to create communications to patients and insurance companies as needed to resolve issues to complete billing/claim processes. Preferred/Desired Knowledge of ICD-9, ICD-10, CPT and HCPCS codes and certification and/or degree in Healthcare Administration Business, Finance or related fields preferred. Licensure n/a Minimum Required Preferred/Desired
    $34k-40k yearly est. Auto-Apply 60d+ ago
  • Accounts Receivable Specialist

    Kinetic Staffing

    Account representative job in Mendenhall, MS

    Job Description We are seeking an Accounts Receivable Specialist to support receivables management for an industrial construction and services contractor. This role focuses on timely invoicing, accurate payment application, and consistent collection efforts to support healthy cash flow. The onsite position works closely with customers and internal teams to resolve billing issues, monitor account activity, and maintain organized and reliable financial records. Key Responsibilities Monitor customer accounts for timely payment and identify overdue balances. Investigate and resolve billing or payment discrepancies by reviewing supporting documentation. Communicate with customers to address billing questions and support resolution of account issues. Record and apply incoming payments and maintain accurate account records. Reconcile differences between invoices and payments and escalate issues when needed. Assist with preparing basic accounts receivable reports and reviewing aging activity. Coordinate with sales and customer service teams to resolve account concerns. Support invoice corrections through credit memos or write-offs as directed. Track retainage balances and ensure proper documentation. Perform other related duties as assigned. Requirements Associate degree in a related field. 2-3 years of accounts receivable experience. 1+ years of construction industry experience. Proficiency with CMiC and Microsoft Excel preferred. Professional certification in credit or receivables management (such as C3P or CARM) preferred. Strong written and verbal communication skills. Strong analytical and problem-solving abilities. Excellent planning and time-management skills. High attention to detail and accuracy. Self-starter with a focus on process improvement. Compensation $45,000 to $55,000, depending on experience. Comprehensive benefits package.
    $45k-55k yearly 23d ago
  • Collection Specialist II - Mortgage

    Trustmark 4.6company rating

    Account representative job in Brandon, MS

    The purpose of this job is to maintain an effective collections effort on an assigned group of mortgage loans resulting in fewer delinquent loans, minimizing losses following investor guidelines and departmental procedures. This position may be a front end or back end mortgage loan collector depending on business needs. Responsibilities Activities and duties may vary depending upon functional area assigned, mainly responsible for simple to moderately complex mortgage loans. This position requires moderate supervision Conducting inbound or outbound collection calls utilizing a predictive dialer, preview or other technology, and accurately documenting collection on system of record Negotiating payment terms for delinquent accounts and accurately notating the loans following departmental procedures Assisting with difficult collection problems such as: payment disputes, alternative payment arrangements, loss mitigation options, Recognizing problem accounts/loans, alerting management and providing input on a suitable course of action Skip tracing and other specialty queues as assigned Qualifications High School and/or some college education with 3 or more years of related external collection experience, (2 years internal) working similar consumer mortgage or commercial products. Job related experience will be considered. Upper level knowledge and understanding of collection industry standards of practice including a working knowledge of privacy and fair debt collection regulations, bankruptcy, foreclosure and other consumer credit laws affecting collection of debt General knowledge of the lending process from point of application to note documentation General knowledge of credit bureau information and other sources of consumer reporting Good communication and interpersonal skills Strong organizational and analytical skills Good judgment Strong negotiating and decision-making skills Strong PC skills Team player and supporter Physical Requirements/Working Conditions: Must be able to sit for long periods of time and use computer keyboard and/or mouse, while viewing computer screens. Note: This is a brief description of this position and is not limited to those described herein. Management retains the right to add, delete or modify any of these responsibilities at any time during employment.
    $34k-40k yearly est. Auto-Apply 11d ago
  • Delivery Collection Specialist

    Impact RTO Holdings

    Account representative job in Yazoo City, MS

    Delivery/Collection Specialist Build your future with Impact RTO! We are the largest Rent A Center franchise with room for growth and yet a family feel! This is an entry-level position with a focus on advancement and training for future management positions! Oh, and we are hiring immediately! We are looking for people like you to add to the success of our company. Between our tight-knit professional environment, training opportunities, and competitive benefits, you will not only grow your career but invest in an incredible future for yourself and your family. Things you can look forward to here at Rent a Center $12.50 - $15.00 an hour Monthly profit-sharing bonus potential We want fast trackers with a Path to Promotion to Management Being recognized for performance by teammates and Management on our Rewards Platform - with the ability to redeem prizes (gift cards, swag, etc.) Our coworkers also enjoy a total rewards package that pays for performance and includes: 5-day workweek with every Sunday off Paid sick, personal, vacation and holidays Employee purchase plan 401(k) Retirement Savings Plan A comprehensive benefits package that includes medical, dental, vision insurances, plus company paid life and AD&D insurance, critical illness and accident coverage, short term, and long-term disability. As a Delivery/Collection Specialist, you would be responsible for: Making daily deliveries of furniture to customers including loading and unloading of items, set-up, and installation of items. Safe operation and cleanliness/organization of the company vehicle Protecting product with blankets and straps Maintain accurate records of customer account activity, including current and past due accounts; communicate in person or via phone/text to promote timely payments Collect customer payments and meet daily/weekly collection standards Building and staging inventory. Regular lifting of heavy items 25+ pounds Refurbishing merchandise Assist with store sales functions Other duties as needed in the store and assigned by store manager Qualifications Must be at least 18 years of age High school diploma or GED Friendly with great communication skills Excellent customer service skills Valid state driver's license and good driving record for a minimum of 1 year Must be able to lift and move (push/pull) heavy items and merchandise as needed Must pass a background check, drug screening, and motor vehicle records check
    $12.5-15 hourly 17d ago
  • AR Specialists

    Perpetual Labor Sourcing

    Account representative job in Madison, MS

    United Trades of America is seeking a highly organized and detail-oriented Accounts Receivable Specialist with a strong construction knowledge and background. The ideal candidate will be responsible for managing and optimizing the accounts receivable processes, ensuring accurate and timely invoicing, and maintaining positive customer relationships. Responsibilities: Invoicing: Generate and dispatch accurate and timely invoices to customers. Verify that all relevant details, including product or service information, pricing, and terms, are included in the invoices. Payment Processing: Record and track payments received from customers. Reconcile payments with invoices and follow up on overdue payments. Customer Relations: Build and maintain positive relationships with customers to address billing inquiries. Provide assistance and clarification on invoice-related matters. Recordkeeping: Keep meticulous and well-organized records of all transactions, invoices, and payments. Update and maintain the accounts receivable ledger. Reporting: Generate regular reports on accounts receivable status for management. Provide financial reports to support decision-making processes. Credit Management: Evaluate customer creditworthiness and set appropriate credit limits. Monitor and review credit terms for existing customers. Construction Knowledge: Possess a strong construction knowledge and background to understand the intricacies of the industry. Collaboration: Collaborate with sales and customer service departments to address billing discrepancies. Work with cross-functional teams to resolve issues promptly. Compliance: Ensure adherence to accounting principles, company policies, and relevant regulations. Stay informed about changes in accounting standards and regulations impacting accounts receivable. Process Improvement: Identify opportunities for process improvement to enhance efficiency. Implement best practices for streamlining invoicing and payment processes. Documentation: Maintain comprehensive documentation of accounts receivable policies and procedures. Assist in developing and updating policies for compliance and efficiency. Training: Provide training to staff members or departments on accounts receivable processes and best practices. Requirements: Bachelor's degree in Accounting, Finance, or related field. Proven experience as an Accounts Receivable Specialist or similar role. Strong knowledge of accounting principles and regulations. Proficient in relevant accounting software and Microsoft Office Suite. Excellent organizational, analytical, and communication skills. Ability to work independently and collaboratively in a team. Strong construction knowledge and background. If you are a dedicated professional with a passion for accuracy and efficiency in financial processes and possess a robust understanding of the construction industry, we invite you to apply for this exciting opportunity with United Trades of America. For immediate consideration please email your resume to ***************************** Please visit our website *************************** to see the perks and benefits we offer our employees.
    $35k-45k yearly est. Easy Apply 60d+ ago
  • Lead, Accounts Receivable Specialist

    Cardinal Health 4.4company rating

    Account representative job in Jackson, MS

    **_What Customer Service Operations contributes to Cardinal Health_** Contracts and Billing is responsible for finance related activities such as customer and vendor contract administration customer and vendor pricing, rebates, billing (including drop-ships), processing chargebacks and vendor invoices and developing and negotiating customer and group purchasing contracts. + Demonstrates knowledge of financial processes, systems, controls, and work streams. + Demonstrates experience working collaboratively in a finance environment coupled with strong internal controls. + Possesses understanding of service level goals and objectives when providing customer support. + Demonstrates ability to respond to non-standard requests from vendors and customers. + Possesses strong organizational skills and prioritizes getting the right things done. The Accounts Receivable Team Lead performs day-to-day AR functions with the goal of ensuring that all policies and procedures related to providing consistent, supervisor customer/patient care are adhered to, and service & production goals are met effectively and efficiently. They will work within the scope of responsibilities as dictated below with guidance and support from AR & Billing leadership teams. **_Responsibilities_** + Provides ongoing leadership and support to team associates to ensure that day-to-day service and production goals are met. + Assists management in monitoring associates' goals and objectives daily; motivates and encourages associates to maximize performance. + Provides ongoing feedback, recommendations, and training as appropriate. + Assists supervisors in ensuring staff adherence to company policy and procedures. + Assists supervisors in related personnel documentation as required, necessary, or appropriate. + Acts as a subject matter expert in claims processing. + Processes claims: investigates insurance claims; properly resolves by follow-up & disposition. + Lead and manage escalation projects, addressing complex issues and ensuring timely resolution to maintain optimal account receivables performance and client satisfaction. + Resolves complex insurance claims, including appeals and denials, to ensure timely and accurate reimbursement. + Verifies patient eligibility with secondary insurance company when necessary. + Bills supplemental insurances including all Medicaid states on paper and online. + Oversees appeals and denials management to maximize revenue recovery and minimize financial leakage, ensuring all claims are accurately processed and followed up in a timely manner. + Manages billing queue as assigned in the appropriate system. + Investigates and updates the system with all information received from secondary insurance companies. + Ensures that all information given by representatives is accurate by cross referencing with the patient's account, followed by using honest judgement in any changes that may need to be made. + Processes denials & rejections for re-submission (billing) in accordance with company policy, regulations, or third party policy. + Updates patient files for insurance information, Medicare status, and other changes as necessary or required as related to billing when necessary **_Qualifications_** + 6+ years of experience, preferred + High School Diploma, GED or technical certification in related field or equivalent experience, preferred + Proficiency in Microsoft Excel (e.g., pivot tables, formulas), preferred **_What is expected of you and others at this level_** + Takes the lead in effectively applying and teaching new processes and skills in order to accomplish a wide variety of assignments + Comprehensive knowledge in technical or specialty area + Ability to apply knowledge beyond own areas of expertise + Performs the most complex and technically challenging work within area of specialization + Preempts potential problems and provides effective solutions for team + Works independently to interpret and apply company procedures to complete work + Provides guidance to less experienced team members + May have team leader responsibilities but does not formally supervise **Anticipated hourly range:** $22.30 - $32.00/hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 1/8/2026 *if interested in opportunity, please submit application as soon as possible. _The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity._ _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $22.3-32 hourly 19d ago
  • Specialist-Cash Posting

    Baptist Memorial Health Care 4.7company rating

    Account representative job in Jackson, MS

    Responsibilities include the daily posting of primary, secondary and private pay payments according to departmental productivity and quality guidelines. Also responsible for the balancing of daily items posted via the departmental batch summary sheet. Also responsible for the resolution of items within the departmental work ques with accurate system utilization and documentation. Performs other duties as assigned. Job Responsibilities Job Responsibilities Post electronic and manual payments to Epic on a daily basis. Resolves un-posted payment issues in a timely manner. Resolves items in payment posting WQ's according to departmental standards. Completes assigned goals. Specifications Experience Description Minimum Required Preferred/Desired 1 years experience in healthcare cash posting or billing. Education Description Minimum Required Preferred/Desired
    $25k-32k yearly est. 60d+ ago

Learn more about account representative jobs

How much does an account representative earn in Madison, MS?

The average account representative in Madison, MS earns between $27,000 and $57,000 annually. This compares to the national average account representative range of $26,000 to $51,000.

Average account representative salary in Madison, MS

$40,000

What are the biggest employers of Account Representatives in Madison, MS?

The biggest employers of Account Representatives in Madison, MS are:
  1. John Little – State Farm Agent
  2. Ken Jones-State Farm Agent
  3. Robin Covington-State Farm Agent
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