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  • Technology Account Lead, Transportation

    Guidehouse 3.7company rating

    Account representative job in McLean, VA

    Job Family: Technology Consulting Travel Required: Up to 10% Clearance Required: Ability to Obtain Public Trust What You Will Do: Drive Growth and Execute the Pipeline Own the technology sales and revenue target across assigned account. Shape and convert a robust technology opportunity pipeline in alignment with client transformation goals. Collaborate closely with Account Leads and industry teams to define technology-specific growth strategies Build Deep Client Relationships Serve as the senior technology point of contact for client CIOs, CTOs, CDOs, and their teams in the DOT account Expand Guidehouse's brand visibility and credibility with key technology decision-makers and influencers. Identify emerging client challenges and proactively position Guidehouse solutions. Lead Technology Go-to-Market Efforts Represent the full suite of Guidehouse Technology capabilities, including AI & Data, Cloud, Cybersecurity, Platforms and Technology Strategy. Architect forward-thinking solutions in partnership with delivery and solution engineering teams. Align Guidehouse's technology offerings to sector-specific needs. Ecosystem Partnership and Co-Selling Engage with technology partners (e.g., AWS, Microsoft, ServiceNow, Salesforce, Celonis) to co-develop solutions and sell to clients. Leverage partner programs and go-to-market activity to enhance client offerings and accelerate sales. Serve as the industry point-of-contact and relationship manager with technology solution sales teams for target accounts Ensure Delivery Excellence Provide technology oversight across engagements to ensure delivery quality, innovation, and client satisfaction Serve as an executive sponsor on critical technology programs. Capture client feedback to inform continuous improvement and long-term account strategy Secure positive customer satisfaction for future past performance references What You Will Need: TEN (10)+ years of hands-on experience in technology consulting, technology transformation, or enterprise IT services. Bachelor's Degree. Proven experience and relationships working with DOT, especially within OCIO or mission areas. Proven track record of technology account growth and client relationship development. Deep understanding of enterprise IT domains (cloud, data, digital platforms, cybersecurity). Strong communication and executive presence with a consultative mindset. Must be US Citizen and able to obtain Public Trust clearance. What Would Be Nice To Have: Hands-on experience leading cloud modernization, platform (Salesforce) application development, or enterprise architecture projects. Ability to translate business needs into technical solutions and guide delivery teams. Familiarity with Agile and DevSecOps methodologies in federal environments. Deep knowledge of cloud platforms (AWS, Azure, GCP), especially FedRAMP-authorized environments. Experience with cloud migration, hybrid architectures, and cost optimization strategies. Background in modern software development practices (microservices, APIs, containerization). Familiarity/experience with platforms like Salesforce, ServiceNow, or low-code/no-code tools used in federal agencies. Understanding of data governance, analytics platforms, and AI/ML integration in federal use cases. Experience with DOT data domains is a plus. What We Offer: Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. Benefits include: Medical, Rx, Dental & Vision Insurance Personal and Family Sick Time & Company Paid Holidays Position may be eligible for a discretionary variable incentive bonus Parental Leave and Adoption Assistance 401(k) Retirement Plan Basic Life & Supplemental Life Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts Short-Term & Long-Term Disability Student Loan PayDown Tuition Reimbursement, Personal Development & Learning Opportunities Skills Development & Certifications Employee Referral Program Corporate Sponsored Events & Community Outreach Emergency Back-Up Childcare Program Mobility Stipend About Guidehouse Guidehouse is an Equal Opportunity Employer-Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at ************** or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or ************************. Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process. If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse's Ethics Hotline. If you want to check the validity of correspondence you have received, please contact *************************. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant's dealings with unauthorized third parties. Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.
    $103k-126k yearly est. Auto-Apply 2d ago
  • Customer Service Representative

    ITSM Solutions International

    Account representative job in Alexandria, VA

    We are looking for Customer Service Representatives to join our client's team. In this role, you will provide exceptional customer support by addressing inquiries related to basic account issues, password resets and troubleshooting general website and access related problems. This role requires being 100% onsite in Alexandria, Virginia on a shift basis and being able to be public trust security cleared. We can only accept applications from US Citizens and Green Card holders. Qualifications Customer Service Experience: At least one (1) year of customer service experience, including phone and/or email contact center experience, data entry, contact center problem logging, and use of Automatic Call Distribution (ACD) systems. Communication Skills: Strong listening and oral communication skills with the ability to interact professionally and courteously with customers. Technical Proficiency: Must be proficient in using web-based databases, software, and email platforms. Language Skills: Must be fluent in English (speaking, reading, and writing). Background Check: Must be able to pass a federal background investigation and obtain a Public Trust clearance. Required Skills Customer service experience, communication skills, background check. Pay range and compensation package $17.50 to $20.00 per hour Equal Opportunity Statement: We are committed to diversity and inclusivity.
    $17.5-20 hourly 3d ago
  • Access Support Representative

    Cornerstone Technology Talent Services 3.2company rating

    Account representative job in Dulles Town Center, VA

    We are seeking Site Access & Compliance Support Representative to provide on-site workforce support at a mission-critical data center construction project in Dulles, VA. This is a Level 1 field role focused on daily site operations, access management, compliance checks, and first-line technical troubleshooting. Technicians will assist workers and subcontractors with site entry, credentialing, and onboarding while ensuring compliance requirements are met. This role requires a strong customer service mindset, attention to detail, and the ability to follow structured procedures in a fast-paced environment. Key Responsibilities Access Control & Compliance Monitor gates, turnstiles, and access points to ensure only authorized personnel enter. Verify worker credentials, badges, and compliance documentation. Issue and manage temporary badges and visitor passes. Report irregularities or noncompliance to site supervisors. Worker Onboarding & Assistance Guide workers and subcontractors through the digital onboarding process. Assist with account setup, documentation upload, and system login. Provide clear instructions on mobile check-ins, digital badges, and QR codes. Support multilingual onboarding as needed (tools/resources provided). First-Line Technical Support Serve as the first point of contact for access or credentialing issues. Troubleshoot basic technical problems (e.g., badge not scanning, login errors). Escalate more complex issues to centralized support following standard procedures. Maintain accurate records of support requests and resolutions. Customer Service & Communication Deliver professional, courteous assistance to workers and site staff. Communicate clearly and calmly when resolving issues. Relay feedback to supervisors to support process improvements. Performance Expectations Ensure smooth and timely worker access. Minimize delays by resolving issues efficiently. Maintain accuracy in compliance and credential checks. Provide a consistently positive support experience on site. Key Qualifications High school diploma or equivalent (some college or technical training preferred). Prior experience in field support, help desk, IT support, or site operations is a plus. Basic technical troubleshooting skills (hardware/software). Strong attention to detail and ability to follow structured protocols. Excellent communication and interpersonal skills. Ability to stand/walk for extended periods and work outdoors at site access points.
    $30k-35k yearly est. 2d ago
  • Account Sales Representative

    Bako Diagnostics

    Account representative job in Washington, DC

    DC South / Virginia Sales Account Representative Launch Your Career in Sales: Join Our Growing Medical Sales Team! Are you a recent science graduate with a passion for helping others?** Do you enjoy connecting with people and building relationships? Then a career in Medical Sales might be the perfect fit for you! We're searching for enthusiastic and driven individuals to join our dynamic sales team as an Entry-Level Medical Sales Representatives . This is an incredible opportunity to leverage your scientific background in a rewarding and fast-paced environment. You'll learn valuable sales and marketing skills while making a tangible difference in the healthcare industry. What we offer: Comprehensive training program: We'll equip you with the tools and knowledge you need to succeed. Competitive salary and benefits package: Including health insurance, paid time off, and opportunities for advancement. Mentorship and support: Work alongside experienced professionals who will guide and support your growth. Career progression: We're committed to developing our employees and providing opportunities for advancement within the company. Making a difference: Contribute to improving patient care by representing innovative medical products and solutions. What we're looking for: Bachelor's degree in a science-related field (Biology, Chemistry, Pre-Med, etc.) Preferred: Excellent communication and interpersonal skills * Strong work ethic and a positive attitude * Self-motivation and a desire to learn * Valid driver's license and reliable transportation Ready to launch your career in the medical field? The primary accountability for the Sales Account Representative is to achieve/exceed territory goals; primarily affirming positive clinical utility perception for Bako's test menu and line of therapeutic products for the assigned customers. A high performing Sales Account Representative retains a physician base of clients and quickly identifies those clients' changing ordering patterns. Is knowledgeable on all services and therapeutic offerings of the company or as assigned. Utilizes data to effectively plan customer strategies - use of dashboards, provided data, etc. Prioritizing daily activities (pre-call planning) in order to have efficient/productive day. Uses appropriate support materials while detailing any service, product or process. Monitors competitive activity and trends within the territory. Knowledge, Critical Skills/Expertise, Position Requirements (Education, Experience, Licensure/Certifications) • Completed a professionally administered consultative sales course, e.g. Integrity Sales • Demonstrated ability to learn complex technical topics & articulate what was learned well. Ideal candidate will have knowledge of basic life sciences. • Demonstrated experience in working independently with attention to detail • Ability to learn and employ software platforms that are required, e.g., Salesforce, Microsoft Office • Bachelor's degree, preferably in life sciences • One + years of sales experience using consultative selling skills preferred • Must reside within assigned territory • Health care services experience a plus Tasks, Duties and Responsibilities • Interacts with physicians, employees and clients in a positive manner consistent with the mission and values of Bako Diagnostics. • Clinical Utility/Consultative Selling: The Sales Account Representative as their primary skill/attribute will possess a deep understanding of the clinical utility of Bako/Strata/CTS products and services. The Sales Account Representative will use a consultative process, specifically Integrity Sales, to outline how the clinical utility of the company's products and services will serve to meet the need of a prospective customer and their patients. The Sales Account Representative will stay abreast of best practices in consultative sales as well as the clinical utility of all existing and new products developed. • Initiative/Drive: The Sales Account Representative is internally motivated to serve our customers and his colleagues. The Sales Account Representative will support the appropriate strategies and tactics entered into by the company and its management (internal and external audiences). The Sales Account Representative will support the esprit de corps within their team that is consistent with company's values. The Sales Account Representative ensures that he/she is well trained, well informed and aligned to company's objectives. • Tools & Processes: The Sales Account Representative is capable of utilizing the company's tools to improve the allocation of their personal resources. Salesforce and the functionality within are critical to the success of Docusign Envelope ID: 8F3F50DC-8CB3-4FDD-A668-4EF65F17F863 the Sales Account Representative and the company. The Sales Account Representative will ensure that they engage fully in all training and become wholly facile with the tool. The Sales Account Representative will understand and use the analytical tools the company has developed for the use of the Sales Account Representative to improve outcomes (request training where the Sales Account Representative does not have appropriate skill sets) and update the analytical tools within established deadlines. • Company: The Sales Account Representative will complete all required training and operate within all established company policies and compliance guidelines. The Sales Account Representative on occasion will contribute to cross-functional teams that advance the completion of projects. The Sales Account Representative communicates appropriately, promptly, succinctly and through appropriate tools to internal team. The Sales Account Representative will be cognizant of all relevant company goals and specifically the expectations of performance for their role. The Sales Account Representative will operate within established expense budgets and guidelines. • Customers & Markets: The Sales Account Representative will be an advocate for customer needs. The Sales Account Representative will have the capacity to concisely frame market information for improvement of the company's performance. The Sales Account Representative is capable of articulating the market/customer information in a manner that those outside the commercial function will understand, e.g. what, who and meaning to the company. The Sales Account Representative is encouraged to engage with Company and industry content on LinkedIn, which is emerging as the leading social media platform for the podiatry industry. Working Conditions Remote work arrangement. Travel within established territory is required to manage sales territory. Occasional overnight travel may be required to attend medical conferences and corporate meetings. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, use hands, reach with hands and arms, and talk or hear. The employee is occasionally required to stand, walk and stoop, kneel, or crouch. The employee may occasionally lift and/or move up to 30 pounds (as needed during trade shows). Positions Supervised No formal supervisory responsibilities. Requirements listed are representative of minimum levels of knowledge, skills, and/or abilities. This position description is not meant to imply that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform any other job duties requested by the supervisor.
    $46k-77k yearly est. 5d ago
  • Sales Representative

    Mission Roofing

    Account representative job in Centreville, VA

    We're on the lookout for business partners who are ready to grow and hit their personal goals. We're over the typical 'sales pitch' job ads and the same old noise - it's time for something better. At Mission, you'll get the stability of a 9-to-5 with the excitement of unlimited earning potential. If you're driven, ambitious, and ready to build something real, let's make it happen. What Mission Has to Offer: Autonomy: We treat you like the adult you are. No micromanaging, just a supportive management team available when you need them. Flexibility: Your schedule is in your hands. Out in the work and enjoy time off when you want it. Teamwork: Collaborate with driven colleagues who enjoy working together and strengthening the team. Training: We pay you while you train, and we don't throw you to the wolves when you're done. Should You Apply? Previous experience needed? No Strong work ethic needed? Yes Do I need equipment? All needed equipment will be provided We kept this job description short and sweet, hoping you'll give it a good read before applying. We thought about adding a "secret code word" to make sure people actually read it, but we're going to trust that if you apply, you're genuinely interested. Look, we even put it in bold. Pickles. The following is required by law. Disclaimer: Note that earnings for Sales Representatives vary based on individual performance. We are an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, color, religion, sex, national origin, age, disability, genetic information, gender identity, sexual orientation, marital status, pregnancy, veteran status, or any other legally protected characteristic. We base our hiring decisions on qualifications, skills, and job-related experience. We adhere to all federal, state, and local laws regarding nondiscrimination in employment.
    $41k-77k yearly est. 3d ago
  • Billing Coordinator

    Crowell & Moring 4.9company rating

    Account representative job in Washington, DC

    Crowell & Moring LLP is an international law firm with offices in the United States, Europe, MENA, and Asia that represents clients in litigation and arbitration, regulatory and policy, and transactional and corporate matters. The firm is internationally recognized for its representation of Fortune 500 companies in high-stakes litigation and government-facing matters, as well as its ongoing commitment to pro bono service and diversity, equity, and inclusion. Our billing team is growing and we're seeking to add several members to our billing coordinator level positions. Job Summary: The Billing Coordinator performs and manages complex billing arrangements for assigned attorneys or specific clients. The Coordinator ensures that alternative fee arrangements (AFAs) assigned are billed in agreement with client engagement letters and billing attorneys are provided requisite billing analysis. Job Responsibilities Ensures complex client invoices are prepared in compliance with firm policy, specific AFAs, and client billing guidelines and regulations. Identifies billing issues and resolves as appropriate. Prepares standard and ad hoc reports utilizing Excel, Elite, and other reporting tools to keep involved parties up-to-date regarding billing aspects of assigned contracts. Prepares monthly reconciliation of all accounts. Analyzes unbilled and receivables monthly and ensures timely resolution of outstanding amounts. Reviews and audits invoices for accuracy, and posts and mails final invoices prepared by billing attorneys Provides quality client services to both in-house and external contacts, developing close professional working relationships that reflect the firm's commitment to excellence. Involves clarification and refinement of invoice processes and individual invoices, resolution of discrepancies, system issues, and other problems. Updates client information in the Elite master billing files, and researches and responds to inquiries relating to client charges. Performs “transfer” and “divide” functions, and balances and reprints proformas at billing attorney's request. Assists the Ebilling Coordinator with the initial set-up and subsequent maintenance of electronic invoicing with third party vendors for assigned clients. Serves as liaison between e-billing vendors, attorney, and client contacts regarding new timekeepers, matters, and billing rates. Submits electronic invoices, and monitors and tracks progress from billing to prepare monthly reconciliation of all electronically billed accounts. Follows up with billing attorneys who manage matters with noncurrent unbilled time and costs in accordance with the firm's billing policy. Documents billing process and updates documentation for procedures related to special client billing arrangements. Assists professional staff and attorneys with the firm's billing procedures using Elite accounting software. Performs ad hoc analysis and research as requested. Participates in special projects as required. Qualifications Requirements: Knowledge, Skills and Abilities: Demonstrated advanced knowledge of Elite or similar accounting system with the ability to instruct others in its use. Demonstrated intermediate knowledge of major eBilling vendors such as CounselLink, Tymetrix 360, and Legal Tracker (Serengeti), with the ability to research and resolve eBilling issues. Demonstrated ability to organize and prioritize a heavy workload in a dynamic and complex environment to meet deadlines and daily requirements. Demonstrated ability to perform work that is non-standard, requiring analysis, interpretation, and creative problem solving within an accounting environment. Demonstrated intermediate knowledge of MS Excel to produce quality reports and spreadsheets. Demonstrated ability to prepare analysis of complex issues and information. Knowledge of standard accounting and finance principles, including the ability to track, organize, analyze, reconcile, and report financial data in an accurate and clear manner. Demonstrated ability to communicate clearly and effectively, both orally and in writing Demonstrated ability to provide quality client service to both internal and external contacts regarding financial matters of a complex nature. Requires creativity, patience, and discretion. Education The position requires a Bachelor's Degree in Accounting, Finance, or a related field. Equivalent training and experience may substitute for education. Experience The position requires a minimum of three (3) years of billing/accounting experience in a law firm or professional services firm. Additional Information Crowell & Moring LLP offers a competitive compensation and comprehensive benefits package. Our benefits include healthcare, vision, dental, retirement, and all-purpose leave and progressive options such as back up childcare, wellness programs, cultural events and social activities. We take great pride in our positive, friendly culture that rewards hard work and success, at the same time recognizing the importance of family and community service. Our Firm is committed to fair and equitable compensation practice in accordance with applicable laws. The pay range for this position is $71,000-$107,000. Additional compensation may include a discretionary bonus. The salary for this position may vary based on location, market data, an applicant's skills and prior experience, certain degrees and certifications, and other factors. EOE m/f/d/v Crowell & Moring LLP participates in the E-Verify program.
    $71k-107k yearly 45d ago
  • E-Billing Coordinator

    Latham & Watkins LLP 4.9company rating

    Account representative job in Washington, DC

    About Latham & Watkins Latham & Watkins is a global law firm consistently ranked among the top firms in the world. The success of our firm is largely determined by our commitment to hire and develop the very best and brightest, creating a team that provides our clients with the highest quality of work and service. We are driven by our core values: respect, innovation, and collaboration. About the Role The E-Billing Coordinator is an integral part of Latham's Billing team. This role will be responsible for the submission of electronic invoices to clients on a monthly basis, as well as preparing and submitting monthly e-invoices to corporate clients and ensuring all client and firm guidelines are followed during the submission process. This role will be located in either our Washington, D.C., New York, Houston, Chicago, San Francisco, or Boston office. Please note that this role may be eligible for a flexible working schedule that allows for a hybrid and in-office presence. Responsibilities & Qualifications Other key responsibilities include: Acting as a liaison between billing attorneys, secretarial staff, and clients' staff regarding electronic billing, as directed Populating, maintaining, and updating data for assigned clients in the 3E system and clients' external web applications; ensuring all relevant information is updated and correlated in the firm's 3E system Coordinating resubmission of invoices with billing attorneys/secretaries, practice office accounting staff, and client representatives; ensuring corrective action is in place for future submissions Reviewing clients' guidelines and other written communication; ensuring compatibility with the firm's billing policies and resolving any potential discrepancies before live rollout Assisting E-Billing Supervisors with e-billing systems by adding/removing user accounts, resetting passwords, assigning proper security levels, entering budgets, and updating status reports/matter profiles in various subsystems Protecting and maintaining any highly sensitive, confidential, privileged, financial, and/or proprietary information that Latham & Watkins retains We'd love to hear from you if you: Exhibit the ability to test and troubleshoot multiple e-software applications and identify potential problem areas Demonstrate familiarity with LEDES formats and knowledge of ASCII and XML formats Possess knowledge of basic accounting principles And have: A high school diploma or equivalent, preferably a bachelor's degree in accounting, finance, or a related field Knowledge of 3E's E-Invoicing module, preferably A minimum of one (1) year of experience with the 3E Billing system A minimum of one (1) year of related experience involving billing processes and practices, preferably Benefits & Additional Information Successful candidates will not only be provided with an outstanding career opportunity and welcoming environment, but will also be provided with a generous total compensation package with bonuses awarded in recognition of both individual and firm performance. Eligible employees can participate in Latham's comprehensive benefit program which includes: Healthcare, life and disability insurance A generous 401k plan At least 11 paid holidays per year, and a PTO program that accrues 23 days during the first year of employment and grows with tenure Well-being programs (e.g. mental health services, mindfulness and resiliency, medical resources, well-being events, and more) Professional development programs Employee discounts Affinity groups, networks, and coalitions for lawyers and staff Latham & Watkins is an equal opportunity employer. The Firm prohibits discrimination against any employee or applicant for employment on the basis of race (including, but not limited to, hair texture and protective hairstyles), color, religion, sex, age, national origin, sexual orientation, gender identity, veteran status (including veterans of the Vietnam era), gender expression, marital status, or any other characteristic or condition protected by applicable statute. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. An employer that violates this law may be subject to fines and/or a private right of action for $500 in statutory damages “for each such violation,” among other things. Please click here to review your rights under U.S. employment laws. #LI #Associate #LI-Hybrid Pay Range USD $75,000.00 - USD $90,000.00 /Yr.
    $75k-90k yearly Auto-Apply 60d+ ago
  • Billing Coordinator

    Talent Connect Now

    Account representative job in Ashburn, VA

    The Billing Coordinator is responsible for ensuring accurate, timely billing for multiple clients and projects. This role reviews weekly hours for employees and subcontractors, prepares invoices in coordination with operations and accounting, and tracks client payments and revenue records. The ideal candidate is detail-oriented, organized, and able to manage high-volume billing with accuracy and confidentiality. Key Responsibilities Review and validate weekly hours submitted by employees, independent contractors, and LLC subcontractors to ensure accurate client billing. Consolidate hours and generate weekly billing according to each client's schedule and contractual terms. Prepare and issue invoices in collaboration with Operations and Accounting. Track customer payments, credit notes, and necessary accounting adjustments. Support revenue reconciliation and accounts receivable follow-up with the Accounting and Finance teams. Maintain organized digital and physical records of timesheets, invoices, approvals, and related documents. Education & Experience Bachelor's degree in Accounting, Finance, Business Administration, or a related field preferred. Minimum 2-3 years of billing experience, ideally in project-based or multi-client environments. Experience using QuickBooks, Excel (intermediate/advanced), or equivalent ERP systems. Preferred experience in technical services, construction, or data center industries. Skills & Competencies Strong attention to detail and excellent organizational skills. Solid analytical skills and ability to reconcile data accurately. Intermediate to advanced proficiency in Microsoft Excel (pivot tables, reconciliations, formulas). Working knowledge of QuickBooks Online and billing workflows. Effective communication skills in English and Spanish, both written and verbal. Professionalism, discretion, and the ability to handle confidential financial information. Ability to manage multiple priorities and meet tight weekly billing deadlines.
    $37k-55k yearly est. 13d ago
  • Legal Billing Coordinator

    Sourcepro Search

    Account representative job in Washington, DC

    SourcePro Search has a fantastic opportunity for a Legal Billing Coordinator with a prominent and top ranked global law firm. The ideal candidate has 3+ years of experience as a Legal Billing Assistant (large firm preferred) and extensive experience with Elite. Must have electronic billing experience. This role offers a highly competitive salary and excellent benefits package. ****************************
    $51k-77k yearly est. 60d+ ago
  • Billing Specialist - Washington, D.C.

    Sidley Austin 4.6company rating

    Account representative job in Washington, DC

    The Billing Specialist assists attorneys with the preparation of bills for clients, ensuring that the client bills are processed timely and in accordance with the client agreement. The Billing Specialist answers billing questions and researches billing related issues, prepares and distributes billing proformas, invoices, and billing related reports. The Billing Specialist acts as the billing adviser to attorneys and the legal secretaries, ensuring that all transactions are recorded according to accounting standards. The Billing Specialist regularly collaborates with other accounting departments, including ebilling, Accounts Receivable, Cash Applications, Cost Recovery, Pricing, Client Arrangements, Accounts Payable and Revenue Management, to help minimize any financial exposure to the Firm. Duties and Responsibilities Performs daily billing activities to support partners, attorneys, and clients. Responsibilities include but are not limited to Proforma generation and edits, creating timecard summaries, updating matter and Timekeeper rates, and running client reports at the request of the partners and attorneys. Ensure timeliness, accuracy, and acceptance of invoices on a monthly basis. Follow up with Billing partners and others in order to resolve client billing issues and ensure invoices are approved and billed. Understands and ensures correct implementation of client Outside Counsel Guidelines and fee terms. Ensures electronic invoices are processed accurately and efficiently. Timely resolves any rejections or reductions of electronic invoices. Demonstrates professional and developed communication skills. Ability to deal professionally and courteously with partners, attorneys, legal secretaries, accounting staff, vendors and clients of the Firm while observing confidentiality of client and Firm matters. Must be highly detail-oriented with the ability to handle multiple tasks in a fast-paced environment. Other duties as assigned. Salaries vary by location and are based on numerous factors, including, but not limited to, the relevant market, skills, experience, and education of the selected candidate. If an estimated salary range for this role is available, it will be provided in our Target Salary Range section. Our compensation package also includes bonus eligibility and a comprehensive benefits program. Benefits information can be found at Sidley.com/Benefits. Target Salary Range $85,000 - $111,000 if located in Washington D.C. Qualifications To perform this job successfully, an individual must be able to perform the Duties and Responsibilities (Duties) above satisfactorily and meet the requirements below. The requirements listed below are representative of the minimum knowledge, skill, and/or ability required. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job. If you need such an accommodation, please email ************************** (current employees should contact Human Resources). Education and/or Experience: Required: Bachelor's degree or a minimum of two years of related experience Proficiency in MS Word and Excel Understanding of general accounting principles as they apply to Billings and A/R Excellent math aptitude Preferred: Previous law firm experience Implementation of, or exposure to various client billing agreements Experience with electronic billing and electronic billing vendors Experience with 3E and ebilling Hub Other Skills and Abilities: The following will also be required of the successful candidate: Strong organizational skills Strong attention to detail Good judgment Strong interpersonal communication skills Strong analytical and problem-solving skills Able to work harmoniously and effectively with others Able to preserve confidentiality and exercise discretion Able to work under pressure Able to manage multiple projects with competing deadlines and priorities Sidley Austin LLP is an Equal Opportunity Employer #LI-Hybrid #LI-EC1
    $85k-111k yearly Auto-Apply 1d ago
  • Billing Specialist

    Easterseals Port 4.4company rating

    Account representative job in Woodbridge, VA

    ** Voted Raleigh's Best Nonprofit Organization and Raleigh's Best Mental Health Services two years in a row!** Do you have a passion for accuracy, organization, and supporting critical services? At Easterseals PORT Health (ESPH), our mission is rooted in empowering individuals and strengthening communities. We're seeking a reliable and dedicated full-time Billing Specialist to support our Crisis Programs in Virginia. Your Role in Our Mission The Billing Specialist plays a key role in ensuring accurate and timely revenue for our Crisis Programs by managing day-to-day billing, reconciliation, and claims activities across internal and external systems. This position reviews and resolves claim errors, investigates unpaid or denied claims, and partners closely with program staff, leadership, and managed care organizations to support clean claims and reduce denials. The role also plays a hand in financial reporting, budgeting, and process improvement efforts, using data and analytics to strengthen billing practices and support the programs. Why Join Us? As part of our mission, we help our team members embrace their potential, build resilience, and thrive! You will while work alongside leaders in mental health, I/DD, and substance use services who truly care about your success. This position works a Monday-Friday, 8:00am-5:00pm schedule. Training will be conducted onsite in Woodbridge, VA, after which the role will transition to a hybrid schedule. Our benefits & compensation include: Competitive rate: $24.00 - $27.00 per hour Generous Paid time off and Paid Holidays Medical, Dental, and Vision Health Benefits + an optional Flexible Health Spending Account (FSA)0 Life Insurance, Disability Insurance and more 403(b) Retirement Plan Employee Assistance Program and Legal services, when needed Public Student Loan Forgiveness qualifier What We're Looking For Education: Minimum of a High School Diploma Experience: Minimum of 3 years' experience managing EHR systems, with a strong preference for at least 2 years of experience billing Medicaid, Medicare, private insurance, and MCOs. Skills: Proficiency in EOB interpretation and strong technical aptitude. Maintain a valid driver's license, good driving record and current auto insurance. Ready to Apply? Join a team where work isn't just something you do - it's a purpose. Bring your expertise to a mission that matters. Apply now at *************** PORT.com or send your resume to recruiter@easterseals PORT.com. About Easterseals PORT Health Easterseals PORT Health is a trustworthy and compassionate partner, providing exceptional services in disability, mental health, and substance use to help our neighbors live their best lives. Purpose, dedication, and empathy drive our in-person and telehealth service delivery. Our diverse and inclusive 2,600-member team provides more than 10.2 million hours of meaningful support to 40,200 kids, adults, and families in 11,000 home, facility, and community locations across North Carolina and Virginia. Easterseals PORT Health is an Inclusive Culture, Diverse Voices, Embracing Potential, Authentic Self, and Learning and Growing (IDEAL) organization. Applicants of all abilities are encouraged to apply!
    $24-27 hourly 2d ago
  • Patient Accounts

    Capital Area Pediatrics 4.1company rating

    Account representative job in Oakton, VA

    Capital Area Pediatrics offers accessible, comprehensive pediatric care to families at five practice locations throughout Northern Virginia. For both sickness and health, generations of families have chosen Capital Area Pediatrics to provide outstanding care and an exceptional patient experience. We are currently hiring a full-time Medical Biller to join our team. This is an on-site position located at our Central Business Office in Oakton, Virginia. Responsibilities Complete all charge entry duties as assigned on a daily basis according to productivity requirements. Back-up and assist other billing department staff as required. Examining documents for missing information and ensuring documents are accurate. Review provider documentation for support of clinician-selected ICD-10, CPT, and HCPCS codes. Extracting relevant information from patient records. Liaising with physicians and other parties to clarify information. Performing chart audits. Advising and training physicians and staff on medical coding. Ensuring compliance with medical coding policies and guidelines. Support credentialing process. Performs other duties as assigned. Knowledge, Skills, and Abilities Knowledge of medical terminology. Ability to work autonomously and as part of a team. Ability to communicate effectively in both oral and written form. Ability to understand and follow instructions. Ability to perform in an organized and efficient manner, demonstrating adaptability and flexibility Ability to provide quality customer service to patients, families, vendors, and other team members Requirements Medical Billing/Collections experience required. Credentialing experience preferred. Experience working with Electronic Medical Records (EMR) - Athena is a plus! High school diploma or equivalent required. Capital Area Pediatrics ("the Company") is a proud Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, gender identity, pregnancy, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment decisions are based on qualifications, merit, and business needs. The Company does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of the Company and the Company will not be obligated to pay a placement fee.
    $27k-42k yearly est. Auto-Apply 60d+ ago
  • Third Party Billing Specialist

    George Mason University 4.0company rating

    Account representative job in Fairfax, VA

    Department: Fiscal Services Classification: Admin Office Specialist 3 Job Category: Classified Staff Job Type: Full-time (1.0 FTE, 40 hrs/wk) Workplace Type: Hybrid Eligible Sponsorship Eligibility: Not eligible for visa sponsorship Pay Band: 03 Salary: Starting at $54k, commensurate with education and experience Criminal Background Check: Yes Financial Background Check: Yes About the Department: The Third Party Billing Office provides excellent service for our students, staff, faculty, and outside agency constituents. The office assists students who are sponsored by public/private sector organizations, military agencies, educational institutions, and international embassies. The office bills for tuition and associated costs, maintains agency accounts, and handles all correspondence regarding third-party sponsorship. About the Position: The Third Party Billing Specialist is responsible for processing special online billing in agencies' online portals; authorizing or posting payments; preparing individualized statements and other student documentation requests; and cross-training on invoice processing for students receiving Post 9/11 GI Bill benefits. Performs periodic account reconciliation and resolves issues timely by communicating with students, agencies, and internal departments. Assists with the internal and external information process. Provides tech support within the Third Party Billing office in developing various workbooks, contracts, and exemptions set up in Banner. Provides excellent customer service to students, families, and other communities within the university. Responsibilities: Special Online Billing * Responsible for processing special online billings in agencies' specific online invoice portal; including but not limited to Chapter 31 Voc Rehab, ArmyIgnited, WAWF, Al Portals, Consortium of Universities billing exchange, and Virginia Prepaid Education 529 plans; and * Responsible for processing invoices in agencies preferred delivery methods and setting up new portal accounts per requests from third party agencies. Customer Service * Responsible for all aspects of customer service delivery to students and agencies according to established best practices; * Ensures customer service is provided in a consistent and timely manner; and * Manages and resolves issues through effective and clear communication. Cross-Trained on Post 9/11 GI Bill Processing * Cross-trains on invoice processing for student veterans receiving Post 9/11 GI Bill benefits, 702 Choice Act and Yellow Ribbon benefits, performs periodic account reconciliation, and communicates student account status with student veterans and dependents. Tech Support and Training * Develops various workbooks as needed in the Third Party Billing Office; * Participates in continuing trainings as required in various systems maintained by this position; and * As back-up, assists in maintaining third party exemptions and contracts set up in Banner and reviews/updates as needed prior to semester start. Development, Cross Training and Other Duties as Assigned * Acts as a team player, demonstrates professional courtesy to others and assists co- workers on an as-needed basis; and * Participates as group/staff meeting contributor. Required Qualifications: * Demonstrated experience in customer service, reconciling accounts receivable or other related bookkeeping experience; * Typically, 2-3 years of experience in accounts receivable billing/processing using 3rd party systems; * Demonstrated experience in invoice processing for student Veteran's receiving the Post 9/11 GI Bill benefits, as well as other Veteran's benefits; * Demonstrated experience in processing 529 plan invoices; * Excellent oral and written communication skills; and * Intermediate user of Microsoft Office applications, including Word, Excel and Access. Preferred Qualifications: * Bachelor's degree in related field; * Experience in higher education at a public college or university; * Basic knowledge of veteran benefit programs; * General understanding of student privacy laws and policy; and * Working knowledge of Banner and Patriot Web applications, VAOnce, or equivalent computer systems. Instructions to Applicants: For full consideration, applicants must apply for Third Party Billing Specialist at ********************** Complete and submit the online application to include three professional references with contact information, and provide a Resume for review. Posting Open Date: November 21, 2025 For Full Consideration, Apply by: December 9, 2025 Open Until Filled: Yes
    $54k yearly 32d ago
  • Billing Specialist

    Tec Services, LLC 4.5company rating

    Account representative job in Columbia, MD

    BILLING SPECIALIST / ACCOUNT MANAGER: The Account Manager has responsibility for all aspects of their assigned accounts. This role is responsible for understanding the work order management and invoicing needs of external customers and works with internal teams to deliver those needs. PRIMARY FUNCTIONS AND ESSENTIAL RESPONSIBILITIES: Supports the field operations team by managing the day-to-day activities. This includes: Confirming work performed with the field Invoicing customers (ensuring accuracy of customer invoices). Paying the service providers (ensuring accuracy of the payments). Partners with Quality Assurance Managers and company representatives to ensure all submitted work orders are reconciled before the invoicing process in a timely manner. Manages the night cleaning process by: Invoicing customers timely and accurately as per the defined invoicing schedules. Paying the subcontractors accurately per the schedule bs including any adjustments coming from operations. Facilitates new customers and subcontractors' set-up in Corrigo Maintains an up-to-date tracking and analysis file. Participates in month end analysis to ensure data integrity and accurate revenue recognition. Other duties as assigned by management. QUALIFICATIONS: Good communication skills and the ability to work well with people are essential. Computer skills required: Accounting Software; Contract Management Systems; Microsoft Excel (basic to intermediate) EXPERIENCE: 3-5 years of strong customer service experience. Experience doing invoicing in a service company preferred but not required. SKILLS/ABILITIES: Good communication skills Ability to work well with people is essential. Exceptional customer service and problem-solving skills. Ability to develop rapport and strong working relationships with customer/accounts EDUCATION/CERTIFICATION: Associates Degree or higher
    $37k-52k yearly est. Auto-Apply 60d+ ago
  • Medical Billing Specialist

    Fyzical Therapy and Balance Centers 3.7company rating

    Account representative job in Lanham, MD

    Job DescriptionThis is an exciting time to join the FYZICAL family! If you have one year of billing experience and would enjoy being part of a champion team with a forward-thinking company that takes a unique approach to physical therapy, you are a great fit for our Medical Billing Specialist position in Lanham, MD! In this Medical Billing Specialist role, you will be able to enhance your career under the guidance of a helpful, supportive practice leader in an exciting, fast-paced environment. With state-of-the-art technology at your fingertips, you will always have the tools you need to be successful. In addition, you will have access to continuing education, keeping you at the forefront of your profession. If you are ready to be part of an energetic atmosphere where you can achieve success and career satisfaction, apply for FYZICAL's Medical Billing Specialist job opening today! A great support team. An exciting work environment. Room to grow. Cutting-edge technology at your fingertips. This and more is your future when you accept this choice Medical Billing Specialist position in Lanham, MD, with the leading PT company in the U.S.! We are the world's fastest-growing healthcare franchise, leading the charge to transform the physical therapy industry by taking non-traditional approaches to patient care. in this Medical Billing Specialist role, you will join a top-rated team of professionals in an atmosphere that inspires confidence and success. Enjoy the security of knowing you have the full support of a practice leader who is invested in your future. Take advantage of this opportunity to add to your knowledge base while helping those in the surrounding community achieve their healthcare goals. Bring your experience and eagerness to be part of something new and different! Apply for our Medical Billing Specialist job opening today!Responsibilities Medical Billing Specialist job responsibilities include: Use Electronic Medical Records to reconcile insurance company payments AR/Medical Billing management Help patients understand Explanation of Benefits (EOB) Worker's Comp/auto claims form printing Post insurance payments using paper and electronic methods (EMR) Manage Accounts Receivable and medical billing Print paper claims for Worker's Compensation and Auto carriers Explain EOB to patients when needed Required Skills Medical Billing required skills & qualifications include: H.S. graduate or GED certificate 1+ year(s) of Medical Accounts Receivable/Medical Billing experience Able to successfully maneuver online insurance sites Advanced Electronic Medical Records skills Great communicator; friendly personality Explanation of Benefits experience a plus High school diploma or equivalent At least 1 year of AR/Billing experience in a healthcare setting Experience utilizing EMR systems, including electronic filing, denials, aging of accounts Ability to navigate insurance websites Must project a warm, enthusiastic and friendly demeanor in client and team member interactions EOB and payment posting experience preferred
    $36k-52k yearly est. 25d ago
  • Collections Specialist (Credit Manager)

    Dentons Us LLP 4.9company rating

    Account representative job in Washington, DC

    Dallas, TX, USKansas City, MO, USWashington DC, DC, USChicago, IL, USAtlanta, GA, US Nov 26, 2025 Dentons US LLP is currently recruiting for a Collections Specialist (Credit Manager). This position will communicate directly with key personnel within the Firm and our clients and their organizations to identify issues and promote solution-based problem solving. This position reports to the DUS Senior Credit Manager and communicates regularly with the Firm's management team. **Responsibilities** + Manages the Firm's collection processes/account maintenance at a regional level. + Provide excellent and thoughtful client service to hundreds of Firm clients + Works closely with the Firm's billing attorneys and professional staff to bring resolution to the Firm's most sensitive and complicated collection issues. + Is in direct contact with the Firm's clients, including their highest level of management. + Act as a resource to other Credit Managers. + Partner with collections/accounting staff in other Dentons Offices for updates on open items. + Other duties as may be assigned to fully meet the requirements of the position. **Experience & Qualifications** + Bachelor Degree or equivalent experience required. + Preferred background includes interaction with senior management personnel. + Business collection or law firm experience would be a plus. + Expertise with Elite Enterprise, 3E, Aderant, EHUB preferred + Expertise with ARCS recommended + Proficient in Microsoft Excel and Word + Ability to build solid working relationships with Firm professionals while accomplishing the Firm's financial goals + Must demonstrate the strong problem solving, interpersonal and analytical skills necessary to unravel complicated accounts and issues **Salary** Chicago Only DOE: $95,840 - $119,800 Washington, DC Only DOE: $99,680 - $124,600 Dentons US LLP offers a competitive salary and benefits package including medical, dental, vision, 401k, profit sharing, short-term/long-term disability, life insurance, tuition reimbursement, paid time off, paid holidays and discretionary bonuses. _Dentons US LLP is an Equal Opportunity Employer - Disability/Vet. Pursuant to local ordinances, we will consider for employment qualified applicants with arrest and conviction records._ _If you need any assistance seeking a job opportunity at Dentons US, LLP, or if you need reasonable accommodation with the application process, please call our Talent Acquisition Specialist at *************** or contact us at *************************************._ **About Dentons** Redefining possibilities. Together, everywhere. For more information visit *************** **Nearest Major Market:** Dallas **Nearest Secondary Market:** Fort Worth
    $38k-51k yearly est. 55d ago
  • Collections Specialist

    Lafayette Federal Credit Union 4.4company rating

    Account representative job in Rockville, MD

    Requirements A day in the life of a Collections Specialist will include: Independently prioritizing and executing daily collection activities; contacting members for payment via telephone and email, timely documents and maintaining collection notes and performing appropriate follow-up. Monitoring and documenting all legal cases as well as tracking documentation sent to collection attorneys. Performing the appropriate follow-up with collection attorneys to ensure due diligence on all legal cases. Reviewing and updating all tracking spreadsheets. Monitoring, reviewing and updating exception, delinquent and matured loan reports; ensuring timely member billing and loan payment processing. Assisting in activities related to loss mitigation to include loan extensions, loan modifications and foreclosures. Maintaining mortgage and consumer collection queues to ensure legal action and consumer loan charge offs are performed timely and accurately. Ensuring that procedures regarding account sweeps, member notifications and collection notes are followed. Updating all member accounts within established timeframes to achieve maximum collection of past due debts. Troubleshooting and resolving member and internal inquiries in a timely, friendly and professional manner. Ensuring all written and verbal member correspondence and all related information are documented and/or scanned accurately and timely into the Asset Recovery system. Top benefits or perks: Joining Lafayette Federal comes with perks to support you in your personal and professional journey. We provide employees with a generous benefits package including: Employer paid (99.9%) health insurance premium for single and family coverage (HMO Plan) Fully funded deductible (HMO Plan) 401k employer matching contribution Income protection with life insurance, short and long-term disability Paid time off, holiday leave & birthday leave Educational assistance Commuter benefits program and more! Pay: $52,621 - $56,000 annually (or $25.30 - 27.59/hr) depending on experience and qualifications. Location: We are headquartered in the heart of Rockville, MD where career growth meets urban vitality. Experience the perfect balance of professional opportunity and a lively community, creating a unique environment for success and fulfillment. The job posting highlights the most critical responsibilities and requirements of the job. It is not all-inclusive. There may be additional duties, responsibilities, and qualifications for this job. *Lafayette Federal Credit Union is an Equal Opportunity and E-Verify Employer *EOE/AA/DISABILITY/VETERAN Salary Description $52,621 - 56,000 Annually (or $25.30 - 27.59/hr)
    $52.6k-56k yearly 6d ago
  • Billing Coordinator

    Sourcepro Search

    Account representative job in Washington, DC

    SourcePro Search has a fantastic opportunity for a Billing Coordinator with a top ranked large law firm in the DC office. The ideal candidate has a Bachelor's Degree and 3-5 years of Legal Billing experience is required (large firm preferred). Extensive experience with Elite Enterprise, Aderant, eBilling Hub, and eBilling vendor application is required. Must have electronic billing experience. This role offers a highly competitive salary and excellent benefits package. ****************************
    $51k-77k yearly est. 60d+ ago
  • Patient Accounts

    Capital Area Pediatrics 4.1company rating

    Account representative job in Oakton, VA

    Job DescriptionCapital Area Pediatrics offers accessible, comprehensive pediatric care to families at five practice locations throughout Northern Virginia. For both sickness and health, generations of families have chosen Capital Area Pediatrics to provide outstanding care and an exceptional patient experience. We are currently hiring a full-time Medical Biller to join our team. This is an on-site position located at our Central Business Office in Oakton, Virginia. Responsibilities Complete all charge entry duties as assigned on a daily basis according to productivity requirements. Back-up and assist other billing department staff as required. Examining documents for missing information and ensuring documents are accurate. Review provider documentation for support of clinician-selected ICD-10, CPT, and HCPCS codes. Extracting relevant information from patient records. Liaising with physicians and other parties to clarify information. Performing chart audits. Advising and training physicians and staff on medical coding. Ensuring compliance with medical coding policies and guidelines. Support credentialing process. Performs other duties as assigned. Knowledge, Skills, and Abilities Knowledge of medical terminology. Ability to work autonomously and as part of a team. Ability to communicate effectively in both oral and written form. Ability to understand and follow instructions. Ability to perform in an organized and efficient manner, demonstrating adaptability and flexibility Ability to provide quality customer service to patients, families, vendors, and other team members Requirements Medical Billing/Collections experience required. Credentialing experience preferred. Experience working with Electronic Medical Records (EMR) - Athena is a plus! High school diploma or equivalent required. Capital Area Pediatrics ("the Company") is a proud Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, gender identity, pregnancy, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment decisions are based on qualifications, merit, and business needs. The Company does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of the Company and the Company will not be obligated to pay a placement fee.
    $27k-42k yearly est. 19d ago
  • Collections Specialist

    George Mason University 4.0company rating

    Account representative job in Fairfax, VA

    Department: Fiscal Services, Student Accounts Classification: Admin Office Specialist 3 Job Category: Classified Staff Job Type: Full-time (1.0 FTE, 40 hrs/wk) Workplace Type: Hybrid Eligible Sponsorship Eligibility: Not eligible for visa sponsorship Pay Band: 03 Salary: Starting at $50k, commensurate with education and experience Criminal Background Check: Yes Financial Background Check: Yes About the Department: The Controller's Office establishes and monitors the university's internal control framework, collaborates with university units to establish fiscal processes, and provides guidance to academic and administrative units related to administrative policies and procedures. The Controller's Office maintains close working relationships with the Office of Budget and Planning, Office of Sponsored Programs, Human Resources, and Payroll. The goal of the Controller's Office is to provide excellent customer service and minimize costs through demonstrating consistent progress toward increasing flexibility, reducing administrative burden, eliminating “no value added” efforts, and automating transaction processing. About the Position: The Collections Specialist develops and maintains a program that reduces defaulted student account write-off costs by focusing on earlier identification and intervention of "at risk" accounts prior to the start of the collection process. The Collections Specialist contacts students to explain Commonwealth of Virginia collection procedures and refers students, when applicable, to other departments for assistance; works independently and makes decisions that impact collections within university policies; provides a central point of communication for collection agencies, loan services, and internal staff; performs various reconciliations as directed; and supports daily, weekly, and monthly operations. Responsibilities: Performs collection efforts via telephone and email focusing on “at risk” accounts prior to the start of the formal collection process; Assists students with past due accounts, explaining Commonwealth of Virginia collection procedures and counseling them on steps to resolve past due accounts; Prepares documentation for submission to third-party collection agencies and the Office of the Attorney General - Division of Debt Collection; Supports the university's participation in the Commonwealth of Virginia's Debt Set-Off Program with the Department of Taxation; Acts as a central point of communication for collection agencies, loan servicers, and internal staff on collection matters; and Assists other Student Accounts Office staff with cash receipt processing, account maintenance, form intake and processing, report review and processing, and other related tasks as assigned. Required Qualifications: High school diploma or equivalent; Experience working in Accounts Receivable. Knowledge and understanding of the Fair Debt Collection Practices Act, FERPA, and Account Receivable applications; Demonstrated interpersonal skills and ability to work effectively with people at a variety of competency levels; Skill in written and oral communication, with the ability to effectively communicate complex material; Analytical and problem-solving skills; Ability to work with Microsoft Word, Excel, and email systems; and Demonstrated ability to manage multiple, concurrent high-priority responsibilities in a time-pressured environment. Preferred Qualifications: Bachelor's degree in related field; Experience in higher education and/or Student Accounts; and Detailed understanding of the Fair Debt Collection Practices Act, FERPA, and Accounts Receivable applications. Instructions to Applicants: For full consideration, applicants must apply for the Collections Specialist at ********************** Complete and submit the online application to include three professional references with contact information, and provide a resume for review. Posting Open Date: November 20, 2025 For Full Consideration, Apply by: December 5, 2025 Open Until Filled: Yes
    $50k yearly 32d ago

Learn more about account representative jobs

How much does an account representative earn in McNair, VA?

The average account representative in McNair, VA earns between $28,000 and $67,000 annually. This compares to the national average account representative range of $26,000 to $51,000.

Average account representative salary in McNair, VA

$43,000

What are the biggest employers of Account Representatives in McNair, VA?

The biggest employers of Account Representatives in McNair, VA are:
  1. Four Inc.
  2. Andre Arjun-State Farm Agent
  3. Bill Thyen-State Farm Agent
  4. Elevance Health
  5. Jennifer Respress-State Farm Agent
  6. Jonna Wooten-State Farm Agent
  7. Lauren Lee-State Farm Agent
  8. Michael Blakeley-State Farm Agent
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