Customer Service Representative
Account representative job in Cincinnati, OH
Adecco is currently assisting one of its clients in their search for a Customer Service Representative in Cincinnati, OH!
Pay rate: $20/hr
Shift availability: Mon - Fri, 8a-5p, alternating Saturday's
Temporary: 2 -3 months with possibiity of extension or conversion
For instant consideration for this role, click on Apply Now
This position takes incoming calls from Correspondent, Retail and Direct Mortgage employees and provides resolution to any technical issue they may have with the mortgage origination systems. This position also interfaces, vendors and Information Technology staff daily resolving complex customer issues related to the booking of new mortgage loans.
Our ideal candidate must have/must be able to:
Within appropriate timeframes, answer users' inquiries via telephone and email in a professional and courteous manner concerning system problems.
Perform triage of incoming calls and exercise appropriate judgment in resolving, transferring, and recommending remedial actions to correct problems based on knowledge of system operation.
Using available resources, system knowledge, and business and IT partners, troubleshoot and test issues or defects reported and exercise appropriate judgment in escalating problems of a more complex nature to more senior staff and/or Information Technology.
Maintain accurate records, procedures, and call logs for department and management reporting. Properly complete the appropriate defect reports, tickets, or forms used for customer reported issues adhering to departmental policies and procedures.
Accurately assess and perform mortgage change requests, and setup/changes to vendor, branch, and insurance companies.
Continually learn and develop knowledge of Mortgage systems, products, and processes.
Participate in team projects and engagement initiatives, act as a team leader for assigned projects, and mentor and train more junior employees.
Assumes additional responsibilities as assigned.
Education/Certification Requirements:
High School Diploma or GED
Experience requirements:
2+ years of customer support, call center, contact center preferred
Deadline and task-driven with ability to multitask
Excellent verbal and written communication skills
Strong analytical, attention to detail, and problem-solving skills
Good leadership, initiative, and interpersonal skills
Ability to work independently, as well as in a team environment
Excellent customer service skills
Basic knowledge of computer hardware/software concepts and a working knowledge of Microsoft products
Basic Mortgage knowledge preferred but not required
As a reminder, this role is being recruited for by one of our National Recruitment Teams and not your local Branch. To be considered, please follow the steps included upon your application. If you are interested in a Customer Service Representative in Cincinnati, OH apply NOW for instant consideration!
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to **********************************************
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
The California Fair Chance Act
Los Angeles City Fair Chance Ordinance
Los Angeles County Fair Chance Ordinance for Employers
San Francisco Fair Chance Ordinance
B2B Billing & Collections Specialist
Account representative job in Olde West Chester, OH
CORT is seeking a full-time Accounts Receivable Collections and Support Specialist to work with our national, commercial accounts. The ideal candidate will be skilled at building customer relationships, with experience in commercial collections and customer support.
The primary responsibility of this position is to review and adjust client invoices for accuracy and for keeping over 30 days past due delinquencies within designated percentage guidelines by performing collection procedures on assigned commercial accounts. This responsibility includes the resolution of all billing and collection issues while providing excellent customer service to both internal and external customers.
During the training period, this is an onsite role that reports to the office each day, however, after training, employees will have the option to work a hybrid schedule with 3 days in office and 2 days from home.
**Schedule:** Monday-Friday 8am to 4:30pm
**What We Offer**
+ Hourly pay rate; weekly pay; paid training; 40 hours/week
+ Promote from within culture
+ Comprehensive health insurance (medical, dental, vision) available on the first of the month after your hire date
+ 401(k) retirement plan with company match
+ Paid vacation, sick days, and holidays
+ Company-paid disability and life insurance
+ Tuition reimbursement
+ Employee discounts and perks
**Responsibilities**
+ Review, adjust, reconcile and send monthly invoices to assigned commercial account customers.
+ Contact customers, by telephone and email, to determine reasons for overdue payments and secure payment of outstanding invoices. Communicate with districts and escalate collection issues as appropriate to resolve.
+ Determine proper payment allocation as required or requested by A/R processing personnel.
+ Resolve short payment discrepancies that customers claim when making payment.
+ Complete adjustment forms and follow up with Districts to ensure adjustments are completed timely and accurately.
+ Based on established policy and on a timely basis, investigate and resolve on-account payments received and other credits/debits that have not been assigned to an invoice.
+ Resolve and clear credit balance invoices before such invoices age 60 days.
+ Prepare monthly collection reports to be submitted to Management.
**Qualifications**
+ 2-3 years or more of accounting /collection, or customer service experience. Collections experience preferred.
+ Commercial collections experience is ideal.
+ High school diploma or equivalent.
+ Requires knowledge of credit and collections, invoicing, accounts receivable and customer service principles, practices and regulations.
+ Basic math and analytical skills
+ Must have excellent communication and negotiation skills with an ability to communicate in a respectful and assertive manner. Must be able to communicate clearly and concisely, both orally and in writing, with an emphasis on telephone etiquette.
+ Ability to multi-task and prioritize while speaking with customer.
+ Demonstrates good active listening skills, telephone skills and professional email communication skills.
+ Position requires strong PC skills and a working knowledge of Outlook, Windows, Word and Excel.
+ Must possess average keyboarding speed with a high level of accuracy.
**About CORT**
CORT, a part of Warren Buffett's Berkshire Hathaway, is the nation's leading provider of transition services, including furniture rental for home and office, event furnishings, destination services, apartment locating, touring and other services. With more than 100 offices, showrooms and clearance centers across the United States, operations in the United Kingdom and partners in more than 80 countries around the world, no other furniture rental company can match CORT's breadth of services.
For more information on CORT, visit ******************** .
**Working for CORT**
For more information on careers at CORT, visit *************************
This position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate. Pursuant to the Fair Chance Hiring Ordinance for participating locations, CORT will consider all qualified applicants to include those who may have criminal history records. Check your city government website for specific fair chance hiring information.
CORT participates in the E-Verify program.
Applicants must be authorized to work for ANY employer in the US. We are unable to sponsor or take over sponsorship of employment Visa at this time.
EEO/AA Employer/Vets/Disability
Applications will be accepted on an ongoing basis; there is no set deadline to apply to this position. When it is determined that new applications will no longer be accepted, due to the positions being filled or a high volume of applicants has been received, this job advertisement will be removed.
Billing Exceptions Specialist
Account representative job in Dayton, OH
":"As a Billing Exceptions Specialist, you will ensure that we are delivering accurate billing for our software products and services by reviewing software usage and resolving billing exceptions. In addition, you will make recommendations and communicate process improvements based on audit findings.
Some data entry may be required if and when changes need to be implemented.
","job_category":"Administrative and Clerical","job_state":"OH","job_title":"Billing Exceptions Specialist","date":"2025-12-04","zip":"45430","position_type":"Full-Time","salary_max":"0","salary_min":"0","requirements":"Bachelor's degree preferred~^~Strong organizational skills and attention to detail~^~Experience in Microsoft Excel and Word~^~Excellent communication skills~^~Must be self-motivated","training":"On the job training in a team environment; a mentor will be assigned to guide employee through the 6 week training program.
","benefits":"Our associates receive medical, dental, vision, and life insurance.
We also offer company contributions to your HSA, 6% match on 401(k), and a work\/life balance with paid time off.
At our Dayton office, you can take advantage of our great training programs and facility amenities, including an onsite dining facility offering complimentary breakfast and lunch, a fitness center, and an onsite medical center.
We also offer a wide variety of sports and social leagues to participate in after work, along with volunteering initiatives through our Associate Foundation.
Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment.
Reynolds and Reynolds is an equal opportunity employer.
","
VMS Billing Specialist (2025-3196)
Account representative job in Cincinnati, OH
The VMS Billing Specialist position is within Prolink's Finance department and partners with key stakeholders to complete activities throughout the billing process, including data entry, allocation, approvals, and adjustments. RESPONSIBILITIES
* Collaborate and communicate effectively with internal and external teams
* Create and update Standard Operating Procedures
* Understand and review client contracts
* Respond timely to email requests
* Participate in training sessions and webinars
* Dispute and follow up on exceptions within contracted timeframes
* Timely invoicing to clients based upon contract specifications and client requirements
* Complete root cause analysis to prevent variances
* Process adjustments (e.g. credits, debits) in an accurate, efficient manner to maintain accurate A/R balances.)
* Work with assigned stakeholders to meet weekly cash goals
* Review remittance for cash applications in timely manner
* Complete Month End reconciliations
* Perform other related duties as assigned
REQUIREMENTS
* Experience with vendor management systems and billing
* 2+ years of experience in a related field
* Excellent attention to detail, critical thinking, and communication skills
* Able to work independently and with a team in a fast-paced environment
* Able to prioritize job duties and efficiently organize work responsibilities
* Able to be flexible and adaptable to meet tight deadlines, deliver results, and quickly pivot based on shifting priorities in a fast-paced work environment
* Able to use a variety of business or technical programs to complete tasks
* High level of integrity, motivation, accountability, perseverance, and alignment with Prolink's values
PREFERENCES
* Proficiency in Workday and Dynamics
Candidates with additional and relevant experience, education, licensing, or certification beyond the role's requirements and/or specific to the nature of Prolink's business will be given additional consideration in the candidate selection process. If all minimum requirements are met, candidates with unique and/or diverse qualifications will also be given additional consideration.
Internal Job ID: 318
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other category protected by federal, state, or local law. For more information, please review our policy and resources HERE.
Billing Clerk-Full Time
Account representative job in Wilmington, OH
Billing Clerk, Starting at $15.00 hr
Full-Time, Monday - Friday, 1:30pm - 10pm
Earn 1 week of vacation after 90 days of employment and enjoy an excellent benefits package that includes our very own employee resorts
Click here to learn more about our employee resorts
R+L Carriers - Women in Trucking
Company Culture
R+L Carriers has immediate openings for Billing Clerks onsite at our Wilmington, OH Service Center. Responsibilities will include answering calls on a multi-line system, redirecting calls to appropriate contacts, data entry, processing driver paperwork, and assisting dispatchers. Other duties may apply as requested by management
Requirements:
Data processing
Ability to multitask and have a sense of urgency
Ability to type 30 WPM with accuracy
Dependable and well organized
Proficient time management
Must be computer literate
Possess strong office and communication skills
Benefits:R+L Carriers offers an excellent compensation and comprehensive benefits package that includes Medical/Dental/Vision Insurance, 401(k) Retirement Plan with company matching contributions, Paid Vacation & Holidays, and vacation lodging at our exclusive employee resorts in Daytona Beach, FL, Big Bear Lake, CA, Pigeon Forge, TN, and Ocean Isle Beach, NC.
About Us: R+L Carriers is a family owned, privately held transportation company founded in 1965. Our business caters to the transportation and distribution industry and is designed to provide customers with superior service through efficient administration and innovative thinking. The Company prides itself in treating our employees and customers with respect and honesty. We believe each employee contributes directly to the Company's growth and success. There are many other transportation companies capable of picking up and delivering freight. However, we believed our customers select us because of the efforts of our employees.
R+L Carriers Shared Services, LLC (“R+L Carriers”) and its subsidiary companies will provide equal employment opportunities to all applicants without regard to an applicant's race, color, religion, sex, sexual orientation, gender, gender identity or expression, genetic information, national origin, age, veteran status, disability, or any other status protected by federal or state law. R+L Carriers will provide reasonable accommodations to allow an applicant to participate in the hiring process (e.g., accommodations for a test or job interview) if so requested. When completing this application, you may exclude information that would disclose or otherwise reference your race, religion, age, sex, genetic, veteran status, disability or any other status protected by federal or state law. This application is considered current for ninety (90) days only. At the end of this period, if you are still interested in employment, it will be necessary for you to reapply by completing a new application.
Auto-ApplyBilling Coordinator
Account representative job in Cincinnati, OH
Why Us? Inverse Technology Solutions is a Telecom Technology Consulting Firm since 1974 and the architect of the TEM industry, helping companies save on their telecom and technology spend. Our professional team comes from the technology industry providing auditing, TEM, consulting, software and technology support services.
We offer great starting salaries, retirement plans, health benefits, and bonuses.
Inverse started as a small family business and has grown into a major player in the IT world. Our employees are a team and party of the family.
About Inverse Technology Solutions
Inverse is a Telecom Technology Consulting Firm since 1974 and the architect of the TEM industry, helping companies save on their telecom and technology spend. Our professional team comes from the technology industry providing auditing, TEM, consulting, software and technology support services.
Job Description: Telecom Billing Analyst
Perfect job for those looking to make a career in an established ever-growing technology company.
A telecom billing analyst looks at the telecom invoicing and the different categories of expense on the invoices / accounts of customers billing to ensure that they receive the correct charges to their account. Should there be a mistake in billing, you review the information and recommend making adjustments to the bills, offering credit to the account and cost reduction measures.
You must perform ongoing audits regularly to identify potential discrepancies and billing issues. Carrier billing miscalculations constantly
occur, so your duties are to catch and correct them.
Telecom Billing Analyst will assist the TEM telecom billing process and be responsible for the entry of telecom invoices / expense entry into a TEM billing system. Which includes the auditing of the Telecom bills, identifying errors, filing disputes and confirming complete bill accuracy.
The Telecom Billing Analyst will analyze telecom invoices, validate invoice data and enter into billing system manually and electronic
imports.
Duties will include;
Enter invoices both manually and from carriers billing portals via electronic loading process
following establish format and customer specific business rules.
Perform invoice analysis to identify errors, discrepancies, and opportunities for cost savings.
Process monthly recurring invoices, scan to upload, allocate and forward to responsible markets to be entered into our system and apply to appropriate cost centers.
Responsible for auditing/approving telecommunication service provider invoices for payment processing.
Maintain telecom circuits inventory database and reconcile telecom inventory to invoicing.
Work with A/P to investigate unusual charge trends, determine corrective actions and work with team to help implement remedial action plan.
Identify and implement automation processes and billing audit improvements to increase efficiency and accuracy.
Preferred Qualifications:
Advanced level skills in Microsoft Office (Excel, Outlook and Access)
Candidate needs to know how to run V-Lookups and Pivot Tables
Ability to self-motivate, multi-task and multi-task.
Ability to self-motivate, multi-task, be proactive, attention to detail, and have a passion for auditing and saving our clients' money.
Work Remotely
No
Job Type: Full-time
Benefits:
Dental insurance
Health insurance
Paid time off
Retirement plan
Vision insurance
Education:
High school or equivalent (Required)
Auto-ApplyE-Billing Specialist
Account representative job in Olde West Chester, OH
Job Description
Frost Brown Todd LLP, a national law firm with 1000+ legal and business professionals across eighteen offices, is currently searching for a full-time E-Billing Specialist to join our firm. This position will play a crucial role in managing the e-billing process, ensuring accurate and timely submission of invoices, and resolving any issues that arise.
Key Responsibilities:
Collaborate with billing assistants, attorneys, LPAs, and clients for e-billing setup, rate management and accrual submissions.
Enforce client e-billing guidelines by proactively setting up rules and constraints within financial software used by the firm.
Utilize FBT software solutions to address and correct rates and other e-billing issues before invoices reach the prebill stage.
Work with FBT software solutions to create and submit e-billed invoices via BillBlast, or manually with Ledes files directly onto vendor e-billing sites.
Collaborate with billing assistants to ensure successful resolution of all e-billing submissions.
Track, report, and provide deduction reports to attorneys on all appeal items for assigned attorneys and or billing assistants and work through appeal submissions of same.
Follow up promptly on rejected or pending e-bills to ensure timely resolution.
Create and revise basic spreadsheet reports.
Track all e-billing efforts in ARCS, exporting email communication and critical information on history of e-billing submissions through resolutions.
Coordinate with the Rate Management Specialist to update rates for e-billed clients.
Assist with e-billing email group and profile emails in e-billing software as needed.
Assist with other special e-billing requests.
Conduct daily review of Intapp forms to ensure proper setup in Aderant, including invoicing requirements, rates, special billing requirements, and approval processes.
Qualifications:
College degree or commensurate experience with high school diploma.
3+ years of billing experience. Legal billing experience strongly preferred.
Interpersonal skills necessary to maintain effective relationships with attorneys and business professionals via telephone, email or in person to provide information with ordinary courtesy and tact.
Must have attention to detail with an eye for accuracy.
Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
Knowledge of Aderant Software a plus.
Proficiency in Microsoft Office products such as Word, Excel, Outlook.
Frost Brown Todd offers a competitive salary and a comprehensive benefits package including medical (HSA with employer contribution or PPO options), dental, vision, life, short- and long-term disability, various parental leaves, well-being/EAP, sick and vacation time as well as a generous 401k retirement package (with matching and profit-sharing benefits).
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
Frost Brown Todd is fully committed to equality of opportunity in all aspects of employment. It is the policy of Frost Brown Todd to provide equal employment opportunity to all employees and applicants without regard to race, color, religion, national or ethnic origin, military status, veteran status, age, gender, gender identity or expression, sexual orientation, genetic information, physical or mental disability or any other protected status.
Accounts Receivable Billing and Collections Specialist
Account representative job in Cincinnati, OH
We are currently looking for a detail oriented and self-motivated Accounts Receivable professional to work within our accounting department. This individual is a valuable team member that is responsible for billing, collecting, and resolving payment issues for our customers.
Why would you want to work with us?
We offer:
- Great benefits
- Competitive Pay
- Opportunity for growth
- Ability to bring your ideas to life
- New Modern Corporate Office
- Fitness Center & Walking Track
Responsibilities:
Billing & Payment Processing:
Skilled in accurately and timely completing billing tasks for both internal and external customers
Proficient in posting customer payments and maintaining accurate accounts receivable records
Collections & Credit Management Support:
Experienced in making collection calls and communicating professionally with customers to resolve outstanding balance
Able to collaborate effectively with the credit manager to monitor and manage customer aging and credit risk
Collaboration & Communication:
Works closely with sales and other departments to ensure billing accuracy and resolve payment discrepancies
Strong verbal and written communication skills for effective customer interactions and internal coordination
Problem Solving & Research:
Able to research payment discrepancies and disputes to provide timely and accurate resolutions
Detail-oriented with strong organizational skills to manage multiple accounts and billing issues simultaneously
Financial Closing Support:
Assists with month-end closing procedures related to accounts receivable and billing activities
Maintains accurate documentation to support financial audits and reporting
Accounts Receivable Billing and Collections Specialist Qualifications:
High School Diploma or Equivalent
1-3 years of experience in Accounts Receivables
Understanding of the construction industry is a plus
Proficient in Microsoft office, especially in word or excel
Familiar with JD Edwards/One World system/Apex
Auto-ApplyMedical Billing Specialist
Account representative job in Edgewood, KY
General Job Summary: Promotes the Companies mission to provide patients with premier orthopedic care while focusing on their individual needs. Responsible for ensuring timely claim submission, follow-up with no response from payers, payer rejections, correspondence, and appealing denial.
Essential Job Functions:
The ability to remain friendly and professional through communication with patients, providers, clinical staff, payers, and outside agencies through telephone, electronic, and written correspondence.
Manages multiple work queues for an assigned portion of the Accounts Receivable (A/R) daily on registration, claim edits, aging, and denials, to include following up with insurance companies, reconciling accounts, filing corrected claims, appealing claims (when appropriate), and following up on all denials to ensure processing/reprocessing, and payments.
Assists with verification of benefits information to determine coordination of benefits via phone, email, or online portal.
Analyze EOB's and construct appropriate, timely responses to insurance carriers based on claim adjudication.
Collaborates with manager, coordinator, and director to report denial trends to ensure proper claim resolution.
Experience with variety of billing issues involving payers (Medicare, Medicaid, private insurance, worker's compensation) including forms, coding compliance and reimbursement guidelines
Thorough knowledge of medical terminology, managed care financial agreements; CPT, HCPCS, and ICD-10 codes.
Handle billing calls and answer telephone calls as needed.
Review credit balance accounts.
Demonstrates superior interpersonal relationship skills necessary for developing and maintaining positive professional relationships with patients, peers, providers, clinical departments, the management team, and payer organizations through telephone, electronic and written correspondence.
Ensure compliance with all guidelines set by government programs, and the Companies policies, such as federal regulations, HIPPA, and the No Surprises Act.
Takes initiative in performing additional tasks that may be necessary or in the best interest of the practice.
Requirements
Education/Experience:
High School Diploma or equivalent.
Associate's Degree in Coding/Billing or minimum of two years medical billing experience is preferred.
Collections or medical billing experience with an understanding of HCPCS, ICD-10 and medical terminology is preferred.
Other Requirements: Must be customer service oriented with a team environment focus. Schedules may change as department needs change, including overtime and weekends.
Performance Requirements:
Knowledge:
Knowledge and application of the Companies Mission, Vision and Values.
Medical billing terminology required.
CPT and ICD-10 coding knowledge preferred.
Knowledge of medical billing/collection practices.
Knowledge of medical terminology and anatomy.
Knowledge of insurance filing and payment posting techniques.
Knowledge of basic medical coding and third-party operating procedures and practices.
Knowledge of electronic health records and practice management systems.
Knowledge of current professional billing and reimbursement procedures preferred.
Skills:
Skilled in attention to detail.
Skilled in organizing.
Skilled in grammar, spelling, and punctuation.
Skilled in communicating effectively with providers, staff, patients and vendors.
Strong communication skills in a professional manner during stressful and sensitive situations with patients of all ages.
Abilities:
Ability to problem-solve and the ability to interpret and make decisions based on established guidelines.
Ability to work on a team while maintaining positive and professional relationships.
Ability to multitask and handle stressful or difficult situations with professionalism.
Ability to analyze situations and respond in a calm and professional manner.
Equipment Operated: Standard office equipment.
Work Environment: Medical office environment.
Mental/Physical Requirements: Involves sitting and viewing a computer monitor approximately 90 percent of the day. Must be able to use appropriate body mechanics techniques when making necessary patient transfers and helping patients with walking, etc. Must be able to remain focused and attentive without distractions (i.e. personal devices). Must be able to lift up to 30 pounds.
Billing Clerk
Account representative job in Beavercreek, OH
Position will be responsible for entering invoice information and ensuring the accuracy of the information. Qualified candidate must be able to commit to a six month contract role, with the potential for extension. Must have prior Accounts Payable or Billing experience, solid data entry skills, and longevity with previous roles.
Patient Billing Representative
Account representative job in Miamisburg, OH
Patient Billing Representative We are looking for someone who is eager to advance their career in the medical billing industry. Whether you're exploring a new career path or entering the workforce for the first time, this is an exciting opportunity to build lasting skills and advance professionally. Responsibilities
Aged Accounts Receivable
Research and resolve issues on claims and determine why they were not paid
Claim Denials and Appeals
Review and analyze rejected claims and determine the cause
Initiate and prepare timely appeals
Verify patient eligibility and coverage with insurance carriers
Submit corrected claims or additional documentation necessary to facilitate claim reprocessing
Provide feedback to supervisor regarding denial trends and recurring issues contributing to delay or denials
Patient Services
Answer inbound patient phone calls and assist with billing concerns by setting up payment plans, applying discounts when applicable, and addressing issues with care and efficiency
Complete other duties as assigned by your supervisor
Qualifications
High School diploma or equivalency certificate
Proficient computer and data entry skills
Strong written and verbal communication
Effective time-management abilities
Physical Requirements
Lift up-to 15lbs
Work on a computer for prolonged periods of time
Billing Specialist
Account representative job in Wilder, KY
Requirements
Job Requirements:
High School Diploma or equivalent.
Medical coding and/or billing certification preferred but not required.
Prior experience preferred but not required. Patient Aids is willing to train candidates that exhibit the desired qualities.
Ability to pass a Federal background check.
Must be able to work independently and within a team environment.
Must possess excellent interpersonal, coordinating and organizational skills.
Have the ability to manage multiple tasks simultaneously.
Read, write, speak and understand the English language and possess good communication skills.
Must possess the ability to make independent decisions when circumstances warrant such action.
Ability to work extended hours and weekends as needed.
*We offer an outstanding compensation package, a fun and energetic work environment, a strong leadership team and a reputation for providing quality service.
Job Type: Full-time
Billing Specialist
Account representative job in Springfield, OH
Join Our Team as a Billing Specialist! Are you a detail-oriented individual with a knack for numbers and a passion for healthcare? We are looking for a dynamic Billing Specialist to join our Finance division! In this full-time role, you'll manage the complete billing process, ensuring accuracy and compliance while working closely with clients, insurance providers, our electronic health record and our dedicated team. Responsibilities: • Assist with all billing operations from start to finish, ensuring confidentiality and precision.
Work with insurance companies to submit and reconcile payments.
• Handle client payment collections, verify statements, and resolve discrepancies with ease. • Collaborate with various departments to address billing issues and streamline processes. • Stay updated on insurance billing procedures and changes to provide top-notch service! Qualifications:
• High school diploma or equivalent and at least three years of experience in handling insurance claims in a healthcare setting.
• Strong computer skills, analytical mindset, and excellent teamwork abilities.
Why Join Us?
Be part of a supportive and innovative team dedicated to improving healthcare services. Competitive salary, opportunities for professional growth, and a chance to make a real difference in the community await you! If you're ready to take your career to the next level and thrive in a rewarding environment, we want to hear from you!
Medical Billing Specialist
Account representative job in Cincinnati, OH
This is a full time position at our Sycamore location, Monday through Friday, no weekends. Position Requirements:
At least 2 years' experience in medical billing required as well as knowledge using an electronic practice management and billing system. Experience with Greenway's Prime Suite platform a plus.
Duties of the position include but are not limited to:
Accurately post personal and insurance payments and work insurance and patient accounts receivable.
Read and interpret insurance explanation of benefits.
Timely follow up on insurance claim denials, exceptions, exclusions. Familiarity with appeals processes.
Utilize reporting to follow up on all unpaid claims.
Use excellent customer service skills to respond to inquiries from insurance companies, patients, parents, providers, and supervisors.
Regularly meet with Billing Department Manager to discuss and resolve issues, trends, and obstacles.
Regularly attend quarterly staff meetings and continued education sessions as requested.
Comply with all policies and procedures of the practice.
CPC Billing
Account representative job in Richmond, IN
CPC Billing Specialist Principal Functions - Responsible to review, analyze, and correcting the coding of diagnostic and procedural information based on provider documentation to adhere to coding and compliance standards. Essential Duties - Perform a comprehensive review of patient records, CPT, and ICD10 coding before billing payers. Post charges and submit electronic claims. Post line-item payments to the practice management system. Communicate with providers and clinical staff to obtain information to process clean claims. Review and follow up on unpaid claims. Resolve any claim rejections. Review, correct, and re-bill insurance claim denials. Research and resolve all zero-payment EOB obtain claim payments and initiate adjustments. Review Credit balance accounts for refunds. Review denial trends and work on improvements. Evaluated reimbursement for services and amounts expected. Review and recommend updates to policies and procedures, update protocols, and identifies areas of improvement related to the revenue cycle process. Highly motivated and able to work independently. Ability to create documentation that meets current standards, policies, and procedures promptly. Other duties assigned.
Education and/or Experience - High School Diploma or High School Equivalency (HSE), with 3-5 years of job-related experience in a healthcare setting. FQHC billing is a plus. CPC or AHIMA Coding Certification
English is required. Spanish is desired.
Hours 8:00 am to 5:00 pm Monday thru Friday
Paid Holidays
This is NOT a remote position. The selected applicant will report on-site for work.
Insurance Collections Specialist
Account representative job in Cincinnati, OH
Gastro Health is seeking a Full-Time Insurance Collections Specialist to join our team!
Gastro Health is a great place to work and advance in your career. You'll find a collaborative team of coworkers and providers, as well as consistent hours.
This role offers:
A great work/life balance
No weekends or evenings - Monday thru Friday
Paid holidays and paid time off
Rapidily growing team with opportunities for advancement
Competitive compensation
Benefits package
Duties you will be responsible for:
Provides Liaison between the providers of health care services, the patient, or other responsible persons, and revenue sources, to ensure the correctness of charges, a current record of all transactions, and account resolution
Maintains active communications with insurance carriers and third-party carriers until account is paid.
Negotiates payment of current and past due accounts by direct telephone and written correspondence.
Updates patient account information
Monitors and identifies payer denial trends and problem accounts; communicates patterns to supervisor.
Runs a monthly aging report based on DOS and current A/R to identify accounts that require follow up.
Manage all assigned worklist on a daily basis for assigned insurances.
Utilize collection techniques to resolve accounts according to company's policies and procedures.
Report any coding related denial to the Coding Specialist.
Performs other duties including but limited to faxing information as required, generating retroactive authorization requests, and verifying medical eligibility.
Conducts necessary research to ensure proper reimbursement of claims.
Assist with special projects assigned by Billing Manager or Supervisor
Minimum Requirements
High school diploma or GED equivalent.
At least 2 years' experience in insurance collections.
Knowledge of medical terminology utilized in medical collections and billing (CPT, ICD-10, HCPCS)
Knowledge with letters of appeal.
Intermediate experience with Microsoft Excel and Office products is required.
Experience with HMO, PPO, and Medicare insurances.
Must be able to read, interpret, and apply regulations, policies and procedures
We offer a comprehensive benefits package to our eligible employees:
Medical
Dental
Vision
Spending Accounts
Life / AD&D
Disability
Accident
Critical Illness
Hospital Indemnity
Legal
Identity Theft
Pet
401(k) retirement plan with Non-Elective Safe Harbor employer contribution for eligible employees
Discretionary profit-sharing with employer contributions of 0% - 4% for eligible employees
Additionally, Gastro Health participates in a program called Tickets at Work that provides discounts on concerts, travel, movies, and more.
Interested in learning more? Click here to learn more about the location.
Gastro Health is the one of the largest gastroenterology multi-specialty groups in the United States, with over 130+ locations throughout the country. Our team is composed of the finest gastroenterologists, pediatric gastroenterologists, colorectal surgeons, and allied health professionals. We are always looking for individuals that share our mission to provide outstanding medical care and an exceptional healthcare experience. We offer a comprehensive benefits package to our eligible employees.
Gastro Health is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, gender, disability, protected veteran, military status, religion, age, creed, national origin, gender identity, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.
We thank you for your interest in joining our growing Gastro Health team!
B2B Billing & Collections Specialist
Account representative job in Cincinnati, OH
Job Description
CORT is seeking a full-time Accounts Receivable Collections and Support Specialist to work with our national, commercial accounts. The ideal candidate will be skilled at building customer relationships, with experience in commercial collections and customer support.
The primary responsibility of this position is to review and adjust client invoices for accuracy and for keeping over 30 days past due delinquencies within designated percentage guidelines by performing collection procedures on assigned commercial accounts. This responsibility includes the resolution of all billing and collection issues while providing excellent customer service to both internal and external customers.
During the training period, this is an onsite role that reports to the office each day, however, after training, employees will have the option to work a hybrid schedule with 3 days in office and 2 days from home.
Schedule: Monday-Friday 8am to 4:30pm
Responsibilities
Review, adjust, reconcile and send monthly invoices to assigned commercial account customers.
Contact customers, by telephone and email, to determine reasons for overdue payments and secure payment of outstanding invoices. Communicate with districts and escalate collection issues as appropriate to resolve.
Determine proper payment allocation as required or requested by A/R processing personnel.
Resolve short payment discrepancies that customers claim when making payment.
Complete adjustment forms and follow up with Districts to ensure adjustments are completed timely and accurately.
Based on established policy and on a timely basis, investigate and resolve on-account payments received and other credits/debits that have not been assigned to an invoice.
Resolve and clear credit balance invoices before such invoices age 60 days.
Prepare monthly collection reports to be submitted to Management.
Qualifications
2-3 years or more of accounting /collection, or customer service experience. Collections experience preferred.
Commercial collections experience is ideal.
High school diploma or equivalent.
Requires knowledge of credit and collections, invoicing, accounts receivable and customer service principles, practices and regulations.
Basic math and analytical skills
Must have excellent communication and negotiation skills with an ability to communicate in a respectful and assertive manner. Must be able to communicate clearly and concisely, both orally and in writing, with an emphasis on telephone etiquette.
Ability to multi-task and prioritize while speaking with customer.
Demonstrates good active listening skills, telephone skills and professional email communication skills.
Position requires strong PC skills and a working knowledge of Outlook, Windows, Word and Excel.
Must possess average keyboarding speed with a high level of accuracy.
Billing Clerk-Full Time
Account representative job in Wilmington, OH
Billing Clerk, Starting at $15.00 hr Full-Time, Monday - Friday, 1:30pm - 10pm Earn 1 week of vacation after 90 days of employment and enjoy an excellent benefits package that includes our very own employee resorts Click here to learn more about our employee resorts
R+L Carriers - Women in Trucking
Company Culture
R+L Carriers has immediate openings for Billing Clerks onsite at our Wilmington, OH Service Center. Responsibilities will include answering calls on a multi-line system, redirecting calls to appropriate contacts, data entry, processing driver paperwork, and assisting dispatchers. Other duties may apply as requested by management
Requirements:
* Data processing
* Ability to multitask and have a sense of urgency
* Ability to type 30 WPM with accuracy
* Dependable and well organized
* Proficient time management
* Must be computer literate
* Possess strong office and communication skills
Benefits:R+L Carriers offers an excellent compensation and comprehensive benefits package that includes Medical/Dental/Vision Insurance, 401(k) Retirement Plan with company matching contributions, Paid Vacation & Holidays, and vacation lodging at our exclusive employee resorts in Daytona Beach, FL, Big Bear Lake, CA, Pigeon Forge, TN, and Ocean Isle Beach, NC.
About Us: R+L Carriers is a family owned, privately held transportation company founded in 1965. Our business caters to the transportation and distribution industry and is designed to provide customers with superior service through efficient administration and innovative thinking. The Company prides itself in treating our employees and customers with respect and honesty. We believe each employee contributes directly to the Company's growth and success. There are many other transportation companies capable of picking up and delivering freight. However, we believed our customers select us because of the efforts of our employees.
R+L Carriers Shared Services, LLC ("R+L Carriers") and its subsidiary companies will provide equal employment opportunities to all applicants without regard to an applicant's race, color, religion, sex, sexual orientation, gender, gender identity or expression, genetic information, national origin, age, veteran status, disability, or any other status protected by federal or state law. R+L Carriers will provide reasonable accommodations to allow an applicant to participate in the hiring process (e.g., accommodations for a test or job interview) if so requested. When completing this application, you may exclude information that would disclose or otherwise reference your race, religion, age, sex, genetic, veteran status, disability or any other status protected by federal or state law. This application is considered current for ninety (90) days only. At the end of this period, if you are still interested in employment, it will be necessary for you to reapply by completing a new application.
E-Billing Specialist
Account representative job in Florence, KY
Job Description
Frost Brown Todd LLP, a national law firm with 1000+ legal and business professionals across eighteen offices, is currently searching for a full-time E-Billing Specialist to join our firm. This position will play a crucial role in managing the e-billing process, ensuring accurate and timely submission of invoices, and resolving any issues that arise.
Key Responsibilities:
Collaborate with billing assistants, attorneys, LPAs, and clients for e-billing setup, rate management and accrual submissions.
Enforce client e-billing guidelines by proactively setting up rules and constraints within financial software used by the firm.
Utilize FBT software solutions to address and correct rates and other e-billing issues before invoices reach the prebill stage.
Work with FBT software solutions to create and submit e-billed invoices via BillBlast, or manually with Ledes files directly onto vendor e-billing sites.
Collaborate with billing assistants to ensure successful resolution of all e-billing submissions.
Track, report, and provide deduction reports to attorneys on all appeal items for assigned attorneys and or billing assistants and work through appeal submissions of same.
Follow up promptly on rejected or pending e-bills to ensure timely resolution.
Create and revise basic spreadsheet reports.
Track all e-billing efforts in ARCS, exporting email communication and critical information on history of e-billing submissions through resolutions.
Coordinate with the Rate Management Specialist to update rates for e-billed clients.
Assist with e-billing email group and profile emails in e-billing software as needed.
Assist with other special e-billing requests.
Conduct daily review of Intapp forms to ensure proper setup in Aderant, including invoicing requirements, rates, special billing requirements, and approval processes.
Qualifications:
College degree or commensurate experience with high school diploma.
3+ years of billing experience. Legal billing experience strongly preferred.
Interpersonal skills necessary to maintain effective relationships with attorneys and business professionals via telephone, email or in person to provide information with ordinary courtesy and tact.
Must have attention to detail with an eye for accuracy.
Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
Knowledge of Aderant Software a plus.
Proficiency in Microsoft Office products such as Word, Excel, Outlook.
Frost Brown Todd offers a competitive salary and a comprehensive benefits package including medical (HSA with employer contribution or PPO options), dental, vision, life, short- and long-term disability, various parental leaves, well-being/EAP, sick and vacation time as well as a generous 401k retirement package (with matching and profit-sharing benefits).
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
Frost Brown Todd is fully committed to equality of opportunity in all aspects of employment. It is the policy of Frost Brown Todd to provide equal employment opportunity to all employees and applicants without regard to race, color, religion, national or ethnic origin, military status, veteran status, age, gender, gender identity or expression, sexual orientation, genetic information, physical or mental disability or any other protected status.
Billing Specialist
Account representative job in Newport, KY
Job DescriptionDescription:
We are rapidly growing leader in the provision of clinical respiratory equipment, DME and service that is seeking outstanding individuals to join our team of professionals. Due to our success, we are constantly looking for talented and qualified candidates.
Position:
Billing Specialist
Job Summary:
Ideal candidates will preferably have prior experience, all necessary license and credentials, a record of accomplishment, a history of reliability, and an expectation of providing outstanding service to our customers. The purpose of the DME Billing and Account Receivables Specialist is initiate billing claims, actively process all denials and ensure follow up on the collection efforts to ensure timely reimbursement for services provided.
Let's start with what's important to you. The Benefits.....
Medical Insurance- multiple plans to choose from
Dental & Vision Insurance
Short Term Disability & Long Term Disability Options
Life Insurance
Generous PTO plan
Paid Holidays
401K
401K match
Competitive Pay
Job Responsibilities:
Ability to read and understand medical terminology.
Review clinical documentation to ensure compliance with Medicare guidelines.
Verify payor source and insurance eligibility.
Validate ICD-9/10 codes as appropriate for product dispensed.
Ability to apply correct modifier and HCPCS to claims.
Submit accurate claims utilizing Brightree billing software.
Reconcile billing errors on a daily basis.
Complete CMS 1500 claim forms as required.
Manage account receivables to maintain payments within 90 days.
Adhere to monthly closing timeline requirements.
Maintain excellent communication with company management and co-workers.
Attendance at all meetings, conference calls, etc. at the discretion of your manager.
Must be computer literate and possess the ability to acquire working knowledge of all pertinent software related to DME.
Maintain compliance with all federal, state and local government regulations and agencies.
Other duties as assigned by manager.
Requirements:
Job Requirements:
High School Diploma or equivalent.
Medical coding and/or billing certification preferred but not required.
Prior experience preferred but not required. Patient Aids is willing to train candidates that exhibit the desired qualities.
Ability to pass a Federal background check.
Must be able to work independently and within a team environment.
Must possess excellent interpersonal, coordinating and organizational skills.
Have the ability to manage multiple tasks simultaneously.
Read, write, speak and understand the English language and possess good communication skills.
Must possess the ability to make independent decisions when circumstances warrant such action.
Ability to work extended hours and weekends as needed.
*We offer an outstanding compensation package, a fun and energetic work environment, a strong leadership team and a reputation for providing quality service.
Job Type: Full-time