Account representative jobs in Olive Branch, MS

Must have a valid Tennessee state or residence. high School Diploma or General Education Development (G_E.D.) EXPERIENCE Minimum of 4 years' experience in Customer Service, Customer Accounts and Records, Commercial Resource Center or Credit Operations. ADDITIONAL INFORMATION Must have in-depth knowledge of Division Operations/credit policies/procedures for commercial & industrial customers. Must have proficiency in data entry/ computer software applications and Customer Information System (CIS). Must have an occupationally significant combination of job knowledge; verbal/written communication skills; ability to relate to people in order to motivate and direct employees and resolve customer disputes, leadership ability analytical ability, problem solving and decision-making abilities; customer relations skills; resource management skills; integrity; and abilities in working as a team and promoting safe work practices. Works in office majority of time and occasionally makes field visits. THIS LIST OF ESSENTIAL FINCTIONS IS NOT EXHAUSTIVE AND MAY BE SUPPLEMENTED AS NECESSARY. @ Korn Ferry 2025. All rights reserved. C,,nfidential 3 ntial 2 The Key Accounts Representative receives and processes customer orders, inquiries and/or complaints covering items or products ordered. Maintains an ongoing relationship with selected customers and sales staff. Uses knowledge of products, product availability, sales territories, and individual customers to provide a key communications link to the customer. Typically requires analysis, judgment, and sensitivity to customer needs and demonstration of high-level product and process knowledge. ESSENTIAL DUTIES\: Provide customer service assistance to the department for commercial and industrial customers to identify and resolve issues concerning customer's accounts. Analyze, track and adjust contracts and billed incentives for rates and Commercial and Industrial customer's programs. Manage records to meet audit requirements for new and existing rates and programs. Initiate and follow-up on service orders, review accounts for program eligibility which includes sales tax exemption/reduction, special rates, and contracts status. Research customer accounts and provide detailed consumption, demand, copayment history and create spreadsheets. Review customer accounts based on project-specific criteria and contact + affected customers regarding finds; update and adjust accounts accordingly. Generate corrected/duplicated bills as required, calculate/determine appropriate rates, verify, update/ process electric and gas contracts and determine contract status. Perform other duties as assigned.

Country USA State Tennessee City Memphis Descriptions & requirements About the role: The Account Representative role at TQL is an opportunity to build a career with a logistics industry leader that offers an award-winning culture and high earning potential with uncapped commission. More than just an entry level sales role, you will be responsible for supporting and working with an established sales team to identify areas of opportunity with their customers to drive revenue. No experience necessary; you will start your career in an accelerated training program to learn the logistics industry. Once training is complete, you focus on growing new and existing business by presenting TQL customers with our transportation services and handling freight issues 24/7/365. What's in it for you: * $40,000 minimum annual salary * Uncapped commission opportunity * Want to know what the top 20% earn? Ask your recruiter Who we're looking for: * You compete daily in a fast-paced, high-energy environment * You're self-motivated, set ambitious goals and work relentlessly to achieve them * You're coachable, but also independent and assertive in solving problems * You're eager to develop complex logistics solutions while delivering great customer service * College degree preferred, but not required * Military veterans encouraged to apply What you'll do: * Communicate with the sales team and customers as the subject matter expert to build and maintain relationships * Manage projects from start to finish while overseeing daily shipments and resolve issues to ensure pickups and deliveries are on time * Work with the sales team to provide and negotiate competitive pricing * Input, update and manage shipment information in our state-of-the-art systems * Collaborate with the support team to guarantee each shipment is serviced properly * Assist with billing and accounting responsibilities as needed What you need: * Elite work ethic, 100% in-office, expected to go above and beyond * Extreme sense of urgency to efficiently juggle dynamic operations * Strong communication skills with ability to handle conflict * Solution-focused mindset and exceptional customer service * Ability to work with the latest technologies Why TQL: * Certified Great Place to Work with 800+ lifetime workplace award wins * Outstanding career growth potential with a structured leadership track * Comprehensive benefits package * Health, dental and vision coverage * 401(k) with company match * Perks including employee discounts, financial wellness planning, tuition reimbursement and more Where you'll be: 3175 Lenox Park Boulevard, Memphis, Tennessee 38115 Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered. About Us Total Quality Logistics (TQL) is one of the largest freight brokerage firms in the nation. TQL connects customers with truckload freight that needs to be moved with quality carriers who have the capacity to move it. As a company that operates 24/7/365, TQL manages work-life balance with sales support teams that assist with accounting, and after hours calls and specific needs. At TQL, the opportunities are endless which means that there is room for career advancement and the ability to write your own paycheck. What's your worth? Our open and transparent communication from management creates a successful work environment and custom career path for our employees. TQL is an industry-leader in the logistics industry with unlimited potential. Be a part of something big. Total Quality Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status. If you are unable to apply online due to a disability, contact recruiting at ****************** *

Description for Internal Candidates The Coordinator-Customer Service serves as the first point of contact for patients and visitors. This role involves a variety of administrative and customer service tasks aimed at ensuring a smooth and efficient clinic experience for patients and staff. Coordinates and directs the office activities of the physician practice. May be responsible for financial counseling thus verifying insurance and collecting the appropriate co-pays, co-insurances and past due balances. Will make appointments and appointment reminder phone calls. May be required to perform accurate charge entry. May handle pre-certifications and maintains a professional working relationship with insurance companies. Displays good public relation and communication skills. Responsibilities Verifies insurance, communicates regularly with carriers and other regulatory agencies for reimbursement purposes. Performs daily and monthly close out procedures for internal controls and cash balancing. Maintains working knowledge of insurance co-pays and deductible, and workman's compensation protocols to ensure accurate and compliant billing information. Promotes customer satisfaction while maintaining a positive, professional manner in both verbal and nonverbal communication. Possesses comprehensive knowledge of corporate policies and procedures as they relate to clinic operations. Answers telephones, takes, and directs messages on a timely basis according to the direction and location appropriate to maintain continuous workflow. Seeks help from appropriate sources when needed. Complies with all organizational policies regarding ethical business practices. As necessary, calls patients to obtain payment due or make financial arrangements for scheduled exams. Schedules appointments, gathers demographic and insurance information and enters into the practice management system. Maintains an organized and efficient work environment by keeping files and records neat and orderly to promote a smooth work-flow and to ensure confidentiality. Coordinates resources necessary to input accurate data, both demographic and medical, collect appropriate fees at time of service and assist patient with financial counseling when appropriate. Completes assigned goals. Specifications Experience Minimum Required One (1) year of experience in a physician practice or clinic. Preferred/Desired Education Minimum Required Preferred/Desired Collegiate or medical trade completion. Associates Degree Training Minimum Required Current knowledge of medical terminology. Preferred/Desired Special Skills Minimum Required Excellent customer relations skills. Basic knowledge of Windows applications. Current knowledge of medical terminology.

Cook's Pest Control, Inc., a family-owned business, has over 300,000 customers, 1650+ employees and 37 locations. Cook's has been servicing customers for over 90 years and is known throughout the Southeast for their integrity, community involvement, and commitment to excellence. With that kind of reputation, it's no wonder we have been named one of the most successful Pest Control companies in the United States! Job Description The Entry Level Sales Representative (ELSR) position is an introductory residential/commercial sales position leading to a Residential Sales Inspector or Commercial Sales Consultant position. The ELSR duties include completion of training followed by a focus on Door-2-Door (D2D) sales, creative sales, calling from lists, assisting technicians and securing sales leads, along with additional creative duties. Work schedules will vary based on seasonality and will likely include some evening hours and Saturdays. Specific Duties Include: Secure D2D residential termite control, pest control, mosquito control, and specialized pest control sales. Secure C4 commercial pest control, termite control, mosquito control, and specialized pest control sales. Sell “previous owner” Sentricon sales as needed to support the real estate program. Work additional creative sales programs as determined by sales management. Inspect all properties accurately before submitting sales proposals. Utilize and maintain assigned sales organizational tools, prelists, and other additional customer reports. Price all services and products as listed on company pricing schedules. Address customer complaints in accordance with company policy and advise management promptly about any situation beyond scope of authority. Assist the Sales Manager or District Manager in recruiting new sales representatives as needed. Responsibly care for and maintain sales equipment and supplies, as well as the company sales vehicle in accordance with company instruction. Comply with all company policies and instructions; always maintaining a neat and professional appearance. Cooperate with all personnel at the district and department level, as well as other divisions. Assume obligations of good citizenship and participating in worthwhile community activities. Other duties as assigned. Qualifications No experience? No problem! Cook's offers the best training in the industry! High School Diploma or GED Valid Driver's License Excellent Communication Skills A Great Attitude and Work Ethic An acceptable Drug Test, Criminal Background check and Driving Record Additional Information Along with a great place to work, Cook's ELSR's enjoy: Starting Pay - $22/hour After training, competitive base pay + commission (Potential to earn up to $80,000 or more!) Company Provided Vehicle and Gas Card (for business use) Health, Dental, Vision, Life, Disability and Flexible Spending Account 401(k) Retirement Plan with Company Match Generous Paid Time Off + Holidays Mentorship & Advancement opportunities * Cook's is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

Summary and overall objective of the job To prepare the billing, by compiling the activity throughout the month for work completed on each of the Memphis client's accounts. Complete and release the billing for each of the Memphis clients by the 5th working day of each month. Supervisory Responsibilities: Include this section if it is a supervisory or manager position. List those responsibilities. Duties/Responsibilities: Collect, file, maintain daily and monthly billing backup documentation. Maintain daily reports of the activity on each of ACB's clients to project the monthly billing. Using pre-formatted excel templates, populate billing information provided by each department for their respective clients. Communicate with departments on billing related issues. Enter the respective billing information into ACB's billing systems, proof entry prior to creating the draft of a monthly bill to a specific client. Create the draft invoices to be send to Management for approval, release to the specific client once approval is received. Capture billing information on several Management reports to be distributed after billing has been completed. File the billing for that given months billing. Perform other duties as assigned.Required Skills/Abilities:· This position requires good communication skill both verbal and written.· Requires operating a telephone, 10-key calculator, and a computer.· Must be able to follow written and oral communications.· Proficiency in general math and a working knowledge of excel.· This position requires the employee to be able to sit at a computer workstation for extended periods of time; lift up to 25 LBS; bend to retrieve or file billing folders. · Perform other related duties as assigned. Working Knowledge of Great Planes and Docuware a plus

Responsible for the daily completion of both cliams edit, denial, and no response billing functions for timely follow up. Handles internal and external questions to completion. Understands both paper and electronic claims as well as client invoice billing. Performs other duties as assigned. Responsibilities Handles telephone communication with patients, insurance companies and other BMG clinic or BMG Foundation personnel. Bills, collects and submits all insurance and TPA claims according to payer guidelines, and established procedures and workflows Reviews and/or processes all credit balances from supplied reports. Works all insurance denials, via paper and/or electronic in work queues. Monitors and processes all assigned electronic and/or paper claim status. i.g. claim edit and no response work queues. Completes assigned goals Specifications Experience Minimum Required Experience in the healthcare setting or educational coursework. Preferred/Desired One or more years of government and/or commercial billing and collections in a physician or hospital setting. Education Minimum Required High School Dipolma or GED Preferred/Desired Certification in medical billing or course work. Associates degree in Business, Finance, or related field. Training Minimum Required Basic computer and keyboarding skills. Preferred/Desired MS Office and advanced phone system experience. Knowledge of insurance billing and collections guidelines, including payer systems such as FFS. Experience with Epic. Effective verbal and written communication skills. Effective customer service skills. Special Skills Minimum Required Preferred/Desired Licensure Minimum Required Preferred/Desired

Job DescriptionDescription: Medical Billing Specialist Eye Specialty Group is seeking a full-time Billing Specialist who wants to make a difference. The Billing Specialist manages all RCM aspects for patient accounts, including benefit verification, obtaining authorizations, coding, claim submission, payment posting, and claim follow-up. This position requires a thorough understanding of the revenue cycle process. This position will work in a hybrid capacity (part of the week remote and part of the week in the office at 825 Ridge Lake Blvd., Memphis, TN 38120). Essential Skills/Responsibilities: Obtains benefit verifications, pre-certifications, and prior authorizations Responds to all inquiries, billing denials, other correspondence and phone requests in an efficient, timely, and effective manner. Secures needed medical documentation required or requested by insurances. Completes RCM related tasks in Practice Management Software. Processes claims, both electronic and hard copy ensuring a timely turnaround. Researches account balances and monitors claims for missing information, accuracy and authorization numbers and ensures appropriate collection activity is initiated. Notifies Revenue Cycle Management Team if any billing issues are found. Creates provider appeals, re-determinations, re-considerations, etc. according to payer policies. Corrects electronic claim rejections/denials; forwards errors to appropriate person when necessary. Answers patient calls and questions. Documents any patient out-of-pocket costs based on verification of primary and secondary insurances. Reviews transactions for account credits or adjustments as necessary. Manages unbilled encounters, rejected claims, and rebill reports daily. Maintains current knowledge of Billing and Coding requirements and changes for all insurances. Supports and trains as needed for Payment Posting, Coding, and Insurance questions. Handles any discrepancies with the lockbox vendors and RCM vendors. Processes returned checks. Establishes and maintains Collections process, by monitoring A/R reports and other RCM related reports. Manages no show reporting for all practices and locations, and fee collection. Posts data for death certificates and processes all bankruptcy letters making adjustments as necessary. Reports any payments received by the practice for accounts at the collection agency to the agency. Posts patient and insurance payments and refunds. Posts charges for clinic and surgery center within 24-hours of chart finalization. Completes all compliance training requested by company and required by law. Adheres to HIPAA compliance plan. Communicates internally with all ESG/PASCH/PPMS staff. Travels to all clinical locations as needed. All other duties as assigned. Requirements: Job Specifications/Competencies: Education/Training: High school diploma or general education degree (GED); OR one year coding/billing experience and/or training; OR equivalent combination of education and experience. General knowledge of third-party payers, collection laws, and procedures preferred. Skills: · Ability to read, analyze, and interpret practice and payer policies and guidelines/regulations/laws. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. · Demonstrated excellence in verbal and written communication. · Demonstrated knowledge of Third-Party payers and collection law procedures. · Good interpersonal and customer service skills. · Critical thinking skills for identifying problems and resolutions in a fast-paced environment. · Ability to calculate figures and amounts such as discounts, interest, commissions, percentages. · Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical or complex instructions and deal with several abstract and concrete variables. Attributes: · Represents practice in a positive and professional manner. · Punctual. · Team Player; willingness to help other staff, and resourceful. · Attention to detail while multi-tasking. · Diplomacy and confidentiality with patients and staff · Strong work ethic · Initiative/Self-Motivation · Effective communicator Physical Requirements: · Ability to sit/stand/walk as the job requires for long periods of time, as well as, climb/balance, lift, push/pull and stoop/crouch as needed. · Ability to operate office equipment requiring the use of one hand. · Ability to work in a moderate noise level clinic. E/O/E

About ServiceMax Maintenance At ServiceMax Maintenance, we pride ourselves on delivering reliable, high-quality maintenance solutions for our clients. Our team is dedicated to efficiency, accuracy, and excellence in service. We are looking for a detail-oriented experienced Biller to join our finance team and play a key role in ensuring accurate and timely billing operations. Position Summary The Biller will be responsible for managing and overseeing the billing cycle, ensuring accuracy in invoices, monitoring accounts receivable, and supporting junior billing staff. This role requires strong organizational skills, excellent attention to detail, and the ability to collaborate with both internal teams and external clients to resolve billing issues. Key Responsibilities Oversee the end-to-end billing process, ensuring accuracy and compliance with company policies. Prepare and issue invoices for maintenance services in a timely manner. Review work orders, contracts, and service records to verify billable charges. Monitor accounts receivable and follow up on outstanding balances. Identify and resolve discrepancies in billing or payments with clients. Assist in month-end and year-end closing processes related to billing. Train, mentor, and support junior billing staff as needed. Generate billing reports and provide analysis to management. Collaborate with operations and customer service teams to address client inquiries. Ensure compliance with accounting standards and internal controls. Qualifications Associate's or Bachelor's degree in Accounting, Finance, or related field (preferred). 5+ years of billing, accounting, or accounts receivable experience (service industry experience a plus). Strong knowledge of billing systems and accounting software (e.g., QuickBooks, NetSuite, or similar). Advanced proficiency in Microsoft Excel and other Office applications. Excellent attention to detail, accuracy, and organizational skills. Strong communication and problem-solving abilities. Ability to work independently and meet deadlines. Experience mentoring or training junior staff preferred. What We Offer Competitive salary and benefits package. A supportive and collaborative team environment. Paid time off and company holidays.

A client/employer of Insight Global is searching for a Billing Specialist to join their team. This person ensures accurate and timely customer invoicing by calculating charges, taxes, discounts, and fees using spreadsheets and approved tools. This role validates billing data, enters it into invoicing systems, and supports automation efforts to improve billing efficiency and accuracy. Responsibilities May Include: -Review billing inputs and documents for accuracy and completeness. -Manually compute charges, taxes, and credits using templates and models. -Confirm rates, service volumes, discounts, and tax codes per contracts and regulations. -Input billing data into invoicing systems to produce correct invoices. -Reconcile billing records with source systems and resolve discrepancies. -Keep thorough documentation of billing calculations and approvals. -Work with Sales, Operations, and Accounting to ensure billing accuracy. -Identify manual billing tasks suitable for automation. -Assist technical teams in developing and testing automation solutions. -Participate in month-end closing and reporting activities. -Continuously assess and suggest improvements to billing processes and controls. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: **************************************************** Skills and Requirements -Proficient in using spreadsheets for billing calculations and data validation. -Skilled in operating invoicing and billing systems. -Detail-oriented in maintaining billing records and audit trails. -Effective in cross-functional communication with Sales, Operations, and Accounting. -Proficiency in the following tools/technologies: Insomnia, Splunk, Power BI, GCP Query -Zuora Knowledge

Job Description GET HOME WEEKLY - CDL A DRIVER Experienced Class A Drivers Needed! Home Weekly! Full Hand Unload, must be able to list 50-75lbs Pay Information: $1,600+ Weekly on average! Position Requirements: Must have Class A CDL License, 21 or older Must live within 50 miles of Olive Branch MS, Memphis TN, Jonesboro AR or New Orleans, LA 6+ Months Recent T/T Experience Call or text Austin at 843.291.0184 to get started ASAP. Job Posted by ApplicantPro

Responsible for the daily completion of both cliams edit, denial, and no response billing functions for timely follow up. Handles internal and external questions to completion. Understands both paper and electronic claims as well as client invoice billing. Performs other duties as assigned. Responsibilities Handles telephone communication with patients, insurance companies and other BMG clinic or BMG Foundation personnel. Bills, collects and submits all insurance and TPA claims according to payer guidelines, and established procedures and workflows Reviews and/or processes all credit balances from supplied reports. Works all insurance denials, via paper and/or electronic in work queues. Monitors and processes all assigned electronic and/or paper claim status. i.g. claim edit and no response work queues. Completes assigned goals Specifications Experience Minimum Required Experience in the healthcare setting or educational coursework. Preferred/Desired One or more years of government and/or commercial billing and collections in a physician or hospital setting. Education Minimum Required High School Dipolma or GED Preferred/Desired Certification in medical billing or course work. Associates degree in Business, Finance, or related field. Training Minimum Required Basic computer and keyboarding skills. Preferred/Desired MS Office and advanced phone system experience. Knowledge of insurance billing and collections guidelines, including payer systems such as FFS. Experience with Epic. Effective verbal and written communication skills. Effective customer service skills. Special Skills Minimum Required Preferred/Desired Licensure Minimum Required Preferred/Desired

- Responsible for collecting on past due installment loans - Utilize daily contact and skip tracing efforts - Develop and maintain on-going customer relationships - Negotiate payment arrangements - Advise customers of their responsibilities under loan contracts, provide individual counseling on acceptable & convenient payment arrangements - Collectors must adhere to all Bank policies, procedures, and all compliance regulations - Other duties as assigned QUALIFICATIONS - High School Diploma or Equivalent, some college preferred. - MUST be able to work Monday - Thursday 5pm - 9pm AND 8am - noon on Saturday. These hours are non negotiable. - Ability to multi-task. - Excellent verbal and written skills - Ability to prioritize in a fast paced, high volume environment with minimal supervision. - Bilingual (English & Spanish) preferred, but not required. - Basic PC skills with working knowledge of Microsoft Word and Excel All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, gender stereo typing, and age. Independent Bank is an EO/AA Employer M/F/Vets/Disabled

Cook's Pest Control, Inc., a family-owned business, has over 300,000 customers, 1650+ employees and 37 locations. Cook's has been servicing customers for over 90 years and is known throughout the Southeast for their integrity, community involvement, and commitment to excellence. With that kind of reputation, it's no wonder we have been named one of the most successful Pest Control companies in the United States! Job Description The Entry Level Sales Representative (ELSR) position is an introductory residential/commercial sales position leading to a Residential Sales Inspector or Commercial Sales Consultant position. The ELSR duties include completion of training followed by a focus on Door-2-Door (D2D) sales, creative sales, calling from lists, assisting technicians and securing sales leads, along with additional creative duties. Work schedules will vary based on seasonality and will likely include some evening hours and Saturdays. Specific Duties Include: Secure D2D residential termite control, pest control, mosquito control, and specialized pest control sales. Secure C4 commercial pest control, termite control, mosquito control, and specialized pest control sales. Sell “previous owner” Sentricon sales as needed to support the real estate program. Work additional creative sales programs as determined by sales management. Inspect all properties accurately before submitting sales proposals. Utilize and maintain assigned sales organizational tools, prelists, and other additional customer reports. Price all services and products as listed on company pricing schedules. Address customer complaints in accordance with company policy and advise management promptly about any situation beyond scope of authority. Assist the Sales Manager or District Manager in recruiting new sales representatives as needed. Responsibly care for and maintain sales equipment and supplies, as well as the company sales vehicle in accordance with company instruction. Comply with all company policies and instructions; always maintaining a neat and professional appearance. Cooperate with all personnel at the district and department level, as well as other divisions. Assume obligations of good citizenship and participating in worthwhile community activities. Other duties as assigned. Qualifications No experience? No problem! Cook's offers the best training in the industry! High School Diploma or GED Valid Driver's License Excellent Communication Skills A Great Attitude and Work Ethic An acceptable Drug Test, Criminal Background check and Driving Record Additional Information Along with a great place to work, Cook's ELSR's enjoy: Starting Pay - $22/hour After training, competitive base pay + commission (Potential to earn up to $80,000 or more!) Company Provided Vehicle and Gas Card (for business use) Health, Dental, Vision, Life, Disability and Flexible Spending Account 401(k) Retirement Plan with Company Match Generous Paid Time Off + Holidays Mentorship & Advancement opportunities * Cook's is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

Summary and overall objective of the job To prepare the billing, by compiling the activity throughout the month for work completed on each of the Memphis client's accounts. Complete and release the billing for each of the Memphis clients by the 5th working day of each month. Supervisory Responsibilities: Include this section if it is a supervisory or manager position. List those responsibilities. Duties/Responsibilities: Collect, file, maintain daily and monthly billing backup documentation. Maintain daily reports of the activity on each of ACB's clients to project the monthly billing. Using pre-formatted excel templates, populate billing information provided by each department for their respective clients. Communicate with departments on billing related issues. Enter the respective billing information into ACB's billing systems, proof entry prior to creating the draft of a monthly bill to a specific client. Create the draft invoices to be send to Management for approval, release to the specific client once approval is received. Capture billing information on several Management reports to be distributed after billing has been completed. File the billing for that given months billing. Perform other duties as assigned. Required Skills/Abilities: · This position requires good communication skill both verbal and written. · Requires operating a telephone, 10-key calculator, and a computer. · Must be able to follow written and oral communications. · Proficiency in general math and a working knowledge of excel. · This position requires the employee to be able to sit at a computer workstation for extended periods of time; lift up to 25 LBS; bend to retrieve or file billing folders. · Perform other related duties as assigned. Working Knowledge of Great Planes and Docuware a plus

Responsible for the daily completion of both cliams edit, denial, and no response billing functions for timely follow up. Handles internal and external questions to completion. Understands both paper and electronic claims as well as client invoice billing. Performs other duties as assigned. Responsibilities Handles telephone communication with patients, insurance companies and other BMG clinic or BMG Foundation personnel. Bills, collects and submits all insurance and TPA claims according to payer guidelines, and established procedures and workflows Reviews and/or processes all credit balances from supplied reports. Works all insurance denials, via paper and/or electronic in work queues. Monitors and processes all assigned electronic and/or paper claim status. i.g. claim edit and no response work queues. Completes assigned goals Specifications Experience Minimum Required Experience in the healthcare setting or educational coursework. Preferred/Desired One or more years of government and/or commercial billing and collections in a physician or hospital setting. Education Minimum Required High School Dipolma or GED Preferred/Desired Certification in medical billing or course work. Associates degree in Business, Finance, or related field. Training Minimum Required Basic computer and keyboarding skills. Preferred/Desired MS Office and advanced phone system experience. Knowledge of insurance billing and collections guidelines, including payer systems such as FFS. Experience with Epic. Effective verbal and written communication skills. Effective customer service skills. Special Skills Minimum Required Preferred/Desired Licensure Minimum Required Preferred/Desired

Responsible for the daily completion of both cliams edit, denial, and no response billing functions for timely follow up. Handles internal and external questions to completion. Understands both paper and electronic claims as well as client invoice billing. Performs other duties as assigned. Responsibilities Handles telephone communication with patients, insurance companies and other BMG clinic or BMG Foundation personnel. Bills, collects and submits all insurance and TPA claims according to payer guidelines, and established procedures and workflows Reviews and/or processes all credit balances from supplied reports. Works all insurance denials, via paper and/or electronic in work queues. Monitors and processes all assigned electronic and/or paper claim status. i.g. claim edit and no response work queues. Completes assigned goals Specifications Experience Minimum Required Experience in the healthcare setting or educational coursework. Preferred/Desired One or more years of government and/or commercial billing and collections in a physician or hospital setting. Education Minimum Required High School Diploma or GED Preferred/Desired Certification in medical billing or course work. Associates degree in Business, Finance, or related field. Training Minimum Required Basic computer and keyboarding skills. Preferred/Desired MS Office and advanced phone system experience. Knowledge of insurance billing and collections guidelines, including payer systems such as FFS. Experience with Epic. Effective verbal and written communication skills. Effective customer service skills. Special Skills Minimum Required Preferred/Desired Licensure Minimum Required Preferred/Desired

Responsible for collecting on past due installment loans through automatic dialer. Utilize daily contact and skip tracing efforts. Develop and maintain on-going customer relationships. Negotiate payment arrangements. Advise customers of their responsibilities under loan contracts, and provide individual counseling on acceptable and convenient payment arrangements. Other duties as assigned. QUALIFICATIONS 1 - 2 years prior collections experience required. High School Diploma or Equivalent, some college preferred. Ability to multi-task. Excellent verbal and written skills Ability to prioritize in a fast paced, high volume environment with minimal supervision. Bilingual (English & Spanish). Basic PC skills with working knowledge of Microsoft Word and Excel Other duties as assigned All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, gender stereo typing, and age. Independent Bank is an EO/AA Employer M/F/Vets/Disabled

Job Description The Account Specialist is responsible for providing outstanding customer service to clients by assisting the Supervisor and/or Key Personnel in executing, delegating and following up on work assignments. The Account Specialist may be required to assist with and/or perform all work assignments delegated to other hourly employees (Customer Service Representatives, Shippers, Data Entry Clerks, and Claims Processors). Account Specialists facilitate daily communications with team members, clients, customers/retailers and/or media contacts. The Account Specialist monitors work assignments delegated to (Customer Service Representatives, Shippers, Data Entry Clerks, and Claims Processors and assists with special projects and the preparation of reports (routine and/or ad hoc). The Account Specialist ensures compliance with client's program specifications and ACB policies and procedures. DUTIES Serve as a client contact for assigned PSG accounts. Assist the Supervisor in ensuring that client and ACB goals are being met with regard to production and customer service commitments. Assist the Supervisor in ensuring that claim processing complies with ACB and client policies, program guidelines, and turnaround commitments. Provide daily claim status reports. Review claims as necessary to ensure quality and accuracy of processing (check claims processed by other team members and provide feedback to team members regarding quality of work as appropriate). Proof claim documents and batches prior to release. Ensure that pended claim process follows established procedures. Provide continual feedback of the effectiveness of processes and procedures to the Supervisor. Provide suggestions to improve area operations, efficiency, and service. Assist Supervisor in ensuring that employees have appropriate training and other resources to perform their jobs. Assist in the coordination of on-going staff training and development to increase performance levels and improve customer service. Receive, research, and resolve client questions and complaints when appropriate. Facilitate oral and/or written communications to ensure clients receive timely and efficient service. Maintain necessary documentation related to communications. Review and identify potential client-related issues with the Supervisor and proactively seek potential solutions. Review fund transactions and new dealer installations; Ensure that client database is maintained and updated as necessary. Maintain client program information, specification sheets, and account binders and ensure that current information is accessible to all team members. Assist the Supervisor in writing and evaluating client service order revisions and updates. Communicate information regarding claim status, turnaround time, client status, and/or issues to Supervisor. QUALIFICATIONS Education: High School Diploma or equivalent certificate. Technical Knowledge: Intermediate PC knowledge, including Microsoft Office products; Outlook, Word, Excel. Basic knowledge of Access. Strong mathematical, spelling and grammar skills as demonstrated by successful completion of pre-employment tests. Intermediate understanding of accounting principles. Work Experience: Minimum of one year work experience in customer service or related field required. Demonstrated experience as a lead or mentor in a customer service or production environment. Prior experience with ACB preferred. Strong organizational skills are needed to manage multiple tasks/priorities. Human Relations Skills: Ability to communicate effectively with a variety of audiences verbally and in writing.

Responsible for the daily completion of payment posting, both Electronic Remittance and manual explanations of benefits, balancing of the bank account and what is posted, preparing spreadsheet for Corporate Finance and facility CFO's to use in balancing Lawson general ledger. Responsibilities Posts electronic remittance advice. Posts explanation of benefits (EOB) manually. Prints bank deposits daily and distribute within department, separating deposit information into sections, such as patient money, insurance, credit cards, etc. Creates and maintain Cash Posting Log. Maintains OnBase images. Completes assigned goals. Requirements, Preferences and Experience Education Preferred: Associates Degree Experience Preferred: Preferred clerical skills with working knowledge of cash flow in an industry such as banking, Corporate Accounts Receivable, etc. Minimum: Preferred clerical skills, knowledge of cash flow Training Preferred: Working knowledge of 10 key, typing and computers Minimum: PC skills and training