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Account representative jobs in Pleasant Grove, AL - 411 jobs

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  • Customer Service Representative

    Talon Hiring Solutions

    Account representative job in Oneonta, AL

    Talon Hiring Solutions is seeking a highly organized and detail-oriented Customer Service Representative to join our team in Oneonta, AL . This role requires excellent multitasking skills, the ability to manage multiple phone lines, and strong data entry capabilities to efficiently add policies into the system, assist with various software platforms, and provide exceptional support to clients. What you will do: Answer and manage multiple phone lines in a professional and timely manner. Accurately enter data and add policies into company systems. Provide support and guidance to customers using various software tools. Maintain organized records and ensure attention to detail in all tasks. Multitask effectively in a fast-paced environment while maintaining high accuracy. Collaborate with team members and other departments as needed. Adhere to company policies and procedures, ensuring compliance and confidentiality. What you will bring: Insurance license preferred, or willingness to obtain one 1+ years of experience as a customer service representative Strong organizational skills and attention to detail Ability to multitask and manage competing priorities Proficient in using multiple software platforms Excellent communication and customer service skills Must be able to pass a background check About Talon Hiring Solutions: At Talon Hiring Solutions, we specialize in connecting talented individuals with companies that value their skills and expertise. We are committed to creating opportunities for growth and success for both our clients and candidates.
    $25k-32k yearly est. 1d ago
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  • Customer Service Representative

    Sterling Search Partners

    Account representative job in Birmingham, AL

    Sterling Search Partner is helping a Birmingham client with its search for a Customer Service Representative. We are seeking a motivated and customer-focused Call Center Representative to join our team. The ideal candidate will handle inbound and outbound calls, assist customers with inquiries, resolve issues, and provide information about our products and services. Interviews will be the week of December 8th Start Date January 8th While in training you will work: The first 2 months Monday - Friday 8:00AM to 5:00PM After training you will work: 5 days a week between Monday - Saturdays and will be off either Tuesday, Wednesday or Thursday. Your shift will be 11:00AM - 8:00PM Saturdays are required and your shift will be either 7:00AM - 3:30PM or 8:30AM - 5:00PM Key Responsibilities: Answer incoming calls promptly and professionally. Respond to customer inquiries and provide accurate information. Resolve customer issues and complaints effectively and efficiently. Maintain detailed records of customer interactions in the database. Collaborate with team members and departments to improve customer service processes. Meet or exceed performance metrics, including call volume and customer satisfaction. Stay updated on product knowledge and company policies. Qualifications: High school diploma or equivalent; additional education is a plus. Previous experience in a call center or customer service role preferred. Excellent communication and interpersonal skills. Strong problem-solving abilities and attention to detail. Proficiency in computer systems and software. Ability to work in a fast-paced environment and handle stressful situations.
    $25k-32k yearly est. 1d ago
  • Epic Billing Analyst MedixDirect

    Medix Technology 3.9company rating

    Account representative job in Birmingham, AL

    We're partnered up with a health system in Birmingham, Alabama who is currently using the leading EMR system, Epic, and looking for individuals to become Epic Certified and join their team! Your role as an Epic Analyst would be working on the back end developing workflows and making the system more user friendly. We are looking for individuals that have a background within Professional Billing, Medical Billing, Physican Billing, Revenue Cycle, Claims, or charging . You will go through an extensive, hands-on training program which upon completing you will obtain an Epic Certification (cost of $25,000 paid by us!). I'd love to discuss this further. Please let me know if you or anyone you know is interested. -Full-Time -Onsite in Birmingham, AL - Must reside in or around this area and available for onsite work -Monday - Friday, regular business hours -Someone looking for a career within Epic long term -Room for growth -Need experience in one of the following: Professional Billing, Medical Billing, Physican Billing, Revenue Cycle, Claims, or charging Do you want to start your career or make a career change into a long term opportunity in a stable industry? Let's connect! PRINCIPAL DUTIES AND RESPONSIBILITIES ● To design, build and test Epic's applications for implementation. ● To work alongside with the analyst team and end users as an analyst to design and maintain the system with the other teams ● Interview users, stakeholders, and sponsors to assess departmental needs to create Business, functional and technical requirements documents ● Develop documentation of test plans, technical documentation, release notes, end-user guides, training programs and/or other materials as necessary ● Decompose information gathered into details including sources of data, data types, users, user types, interface components, interface navigation needs, reporting needs, and administrative system needs. ● Presenting concepts in a concise and focused manner, including narrative, process diagrams, role and accountability diagrams and business-focused story boards ● Research industry practices; collect and analyze data; draw appropriate conclusions and recommendations; present results in written reports or through oral presentations using visual aids. ● Coordinate user groups and project teams, convening conference calls and meetings and maintaining minutes and follow-up logs ● Work collaboratively with Systems Analyst to develop designs, mockups and prototypes ● Communicate technical design issues to non-technical people ● Ability to work independently and as part of a fast moving team. ● Work within timeline and resource constraints provided by the Project Manager ● Provide ongoing communication with users, managers, corporate directors and vendors to assure support and current initiatives.
    $33k-43k yearly est. 1d ago
  • Data Entry

    P&G 4.8company rating

    Account representative job in Birmingham, AL

    We are looking for a Admin assist/accounting, Payroll, Data entry, Medical Biller,..Position: Full time and part-time (30-40 hours per week Monday through Friday daytime) Interested Applicant Should Forward Their Resume to ******************************* Our company is seeking an data entry clerks and administrative assistant to grow with the team. If you meet the qualifications, please send your resume for immediate consideration (please attach your resume AND copy/paste your resume into the body of the email). Interview this week and start next week! Responsibilities of the role: - General Accounting, AR, AP, Payroll and general support to executive team - Maintain files and documentation thoroughly and accurately, in accordance with company policy and accepted accounting practices - Compile and analyze financial information to prepare financial statements including monthly and annual accounts - Ensure all financial reporting deadlines are met - Assist with other projects and departments as needed Interested Applicant Should Forward Their Resume to *******************************
    $29k-33k yearly est. Easy Apply 60d+ ago
  • Amerex - Customer Success Representative

    Amerex 4.6company rating

    Account representative job in Trussville, AL

    Thank you for your interest in a career at Amerex. Our company stands as a global leader in fire suppression products, driven by our commitment to our team members, communities, and customers. We embrace individual differences and actively recruit team members from diverse backgrounds and skill sets, irrespective of race, gender, or ethnicity. At Amerex, we are dedicated to continuous collaboration and innovation, striving to remain leaders in our industry. Every position is rooted in a culture that aligns with eight guiding principles: Teamwork, Excellence, Communication, Leadership, Environment, Safety, Accountability, and Trust. These principles are the foundation of McWane, Inc. and serve as a compass, offering personal guidance to navigate daily work situations. Overview The Customer Success Representative will deliver an outstanding customer experience through professional communication and timely response, meeting customer needs and handling requests or issues, and facilitating an accurate and complete order fulfillment process. Responsibilities Communicate with customers by phone, email, and web portals via both in-bound and out-bound calls. Direct entry of sales orders, order acknowledgements, and credit memos/return authorizations. Generate customer sales and order queries and act based on analysis. Solve or follow through on all customer-related problems and issues, both technical and account related. Ensure that information regarding customer requests and/or complaints is provided accurately and timely. Communicate with all levels within the Company, particularly Sales and Shipping, to provide outstanding service to customers. Comply with customer service policies, work instructions, and procedures. Qualifications High school diploma or equivalent required. Associate's or bachelor's degree preferred. 3 or more years' experience in customer service. Excellent communication skills and the ability to properly set and meet customer expectations. Excellent analytical, problem-solving, and organizational skills. Exceptional written and oral grammatical skills, sentence structure, spelling, and punctuation. Technology proficient in the Microsoft Office Suite (Excel and Word), Outlook, Teams, Web portals and applications, and enterprise software (Microsoft AX, D365, SAP, or similar). Multi-tasking skills with an ability to meet deadlines. Ability to maintain a calm demeanor when dealing with challenging issues and individuals. What We Offer Paid Time Off 10 Paid Holidays per year Affordable Medical, Vision, and Dental Plans Company-paid Life and AD&D, STD, and LTD Insurance 401(k) plan with Company match Tuition Reimbursement Program Additional Information Location & Commitments Permanent full-time roll based in Trussville, AL. Overtime may be required to ensure client projects are completed and delivered on time. Weekend work is rare but can occasionally be necessary. Summary of Working Conditions This position may involve potential exposure to hazardous materials, and environmental changes (heat/cold), and the employee must be able to work under stress occasioned by production requirements, personnel, and the needs of other departments, utilizing proper body mechanics. Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform essential functions of this job. This employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. All your information will be kept confidential according to EEO guidelines. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. McWane is a Federal VEVRAA contractor, and an Equal Opportunity Employer committed to providing equal employment opportunity in all employment practices. McWane will not discriminate against any applicant for employment because of their race, color, religion, sex, national origin, age, sexual orientation, disability, veteran or service member status, marital status, citizenship status (In IL - sex, including same sex, ancestry, order of protection status, physical or mental disability, military status, pregnancy, unfavorable discharge status, genetic information), (In IA - gender identity), (In CA- gender identity or expression, and genetic information) or any other category protected by federal, state or local law.
    $34k-41k yearly est. 26d ago
  • Customer Serv Representative II

    Sunstar Insurance Group LLC

    Account representative job in Birmingham, AL

    Job Description Primary Responsibilities: Manages the service and support for assigned book of commercial lines business Assists with gathering information for new and renewal submissions Review Policies for accuracy and completeness Reviews client policy transactions to verify they are in accordance with company guidelines Documents all activity related to a customer/policy in agency management system Maintains confidentiality of all information related to clients, agency, employees, companies, or as appropriate, other information Provides prompt, accurate, and courteous service to customers and company personnel Improves insurance skills and knowledge by seeking out educational opportunities Create and maintain internal market appetite guide Maintain carrier contact schedule Coordinate carrier meetings with the Petra team Desired Skills: Possesses strong computer knowledge and skills including experience with Microsoft Office programs as well as agency management software experience EPIC agency management system software experience strongly preferred Experience working with multiple lines of commercial coverage Fosters a proactive relationship with customers and company representatives Possesses excellent organizational and technical skills, is a problem solver and self-starter Demonstrates positive customer service and sales skills, internally and externally, with effective communication, respect, and integrity Has the ability to perform multiple tasks in a complex working environment accurately and proficiently At least one professional insurance designation preferred Education/Experience: 3+ years of commercial insurance experience, required 5+ years of commercial insurance experience, preferred Holds a current Property and Casualty Insurance license Preferred experience working within the Applied EPIC system College Degree preferred
    $35k-54k yearly est. 19d ago
  • Account Representative - Uncapped Commission

    Total Quality Logistics, Inc. 4.0company rating

    Account representative job in Birmingham, AL

    Country USA State Alabama City Birmingham Descriptions & requirements About the role: The Account Representative role at TQL is an opportunity to build a career with a logistics industry leader that offers an award-winning culture and high earning potential with uncapped commission. More than just an entry level sales role, you will be responsible for supporting and working with an established sales team to identify areas of opportunity with their customers to drive revenue. No experience necessary; you will start your career in an accelerated training program to learn the logistics industry. Once training is complete, you focus on growing new and existing business by presenting TQL customers with our transportation services and handling freight issues 24/7/365. What's in it for you: * $40,000 minimum annual salary * Uncapped commission opportunity * Want to know what the top 20% earn? Ask your recruiter Who we're looking for: * You compete daily in a fast-paced, high-energy environment * You're self-motivated, set ambitious goals and work relentlessly to achieve them * You're coachable, but also independent and assertive in solving problems * You're eager to develop complex logistics solutions while delivering great customer service * College degree preferred, but not required * Military veterans encouraged to apply What you'll do: * Communicate with the sales team and customers as the subject matter expert to build and maintain relationships * Manage projects from start to finish while overseeing daily shipments and resolve issues to ensure pickups and deliveries are on time * Work with the sales team to provide and negotiate competitive pricing * Input, update and manage shipment information in our state-of-the-art systems * Collaborate with the support team to guarantee each shipment is serviced properly * Assist with billing and accounting responsibilities as needed What you need: * Elite work ethic, 100% in-office, expected to go above and beyond * Extreme sense of urgency to efficiently juggle dynamic operations * Strong communication skills with ability to handle conflict * Solution-focused mindset and exceptional customer service * Ability to work with the latest technologies Why TQL: * Certified Great Place to Work with 800+ lifetime workplace award wins * Outstanding career growth potential with a structured leadership track * Comprehensive benefits package * Health, dental and vision coverage * 401(k) with company match * Perks including employee discounts, financial wellness planning, tuition reimbursement and more Where you'll be: 880 Montclair Road, Birmingham, Alabama 35213 Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered. About Us Total Quality Logistics (TQL) is one of the largest freight brokerage firms in the nation. TQL connects customers with truckload freight that needs to be moved with quality carriers who have the capacity to move it. As a company that operates 24/7/365, TQL manages work-life balance with sales support teams that assist with accounting, and after hours calls and specific needs. At TQL, the opportunities are endless which means that there is room for career advancement and the ability to write your own paycheck. What's your worth? Our open and transparent communication from management creates a successful work environment and custom career path for our employees. TQL is an industry-leader in the logistics industry with unlimited potential. Be a part of something big. Total Quality Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status. If you are unable to apply online due to a disability, contact recruiting at ****************** *
    $40k yearly 60d+ ago
  • Medical Billing Associate

    Seale Harris Clinic

    Account representative job in Birmingham, AL

    Job DescriptionSalary: $17.50+ DOE. (Non-CPC) CPC Certification preferred. Qualified candidates will have a High School Degree or equivalent and a minimum 3-5 years physician office experience in the area of billing and coding. At Seale Harris Clinic, our Billing Representatives prepare bills / invoices, and record amount due for medical procedures and services, contact patients in order to obtain or relay account information verify accuracy of billing data and revise any errors, review and retain medical records in order to compute fees and charges due, facilitates the accurate and timely entry of daily charges, accurately posts patient and insurance payments, maintains proper quality control to ensure all charges and payments have been entered.
    $17.5 hourly 27d ago
  • Medical Biller

    Cahaba Medical Care Foundation 3.0company rating

    Account representative job in Centreville, AL

    Purpose: Generates revenue by entering charges, submitting claims to payers, posting remits, working rejections, and reviewing/working accounts receivable; making payment arrangements; collecting accounts; monitoring and pursuing delinquent accounts. This is a full-time position. Benefits include health and dental insurance, 401(k), and paid time off. This job requires the employee to work at a physical location in Bibb County, specifically in Centreville, Alabama. Responsibilities & Duties Enters charges daily. Submits claims to insurance companies and government entities (including Medicare and Medicaid). Posts remits as available. Works rejections and accounts receivable. Collects delinquent accounts by establishing payment arrangements with patients; monitoring payments; following up with patients when payment lapses occur. Maintains medicare bad-debt cost report by tracking billings; monitoring collections; compiling information. Processes professional office visits and specialty services such as OB/GYN, surgical, and wound care: filing claims, posting payments, investigating delinquent balances, and otherwise maintaining patient accounts. Maintains work operations by following policies and procedures; reporting compliance issues. Maintains quality results by following standards and assures daily productivity through diligent work effort. Updates job knowledge by participating in educational opportunities. Serves and protects the Foundation community by adhering to professional standards, Foundation policies and procedures, federal, state, and local requirements, and JCAHO standards. Qualifications: : Time Management, Organization, Attention to Detail, Documentation Skills, Analyzing Information, General Math Skills, Resolving Conflict, Teamwork, Punctuality and Attendance, Proficient, accurate data entry, Customer service and effective, congenial phone skills, communicate professionally even in contentious situations. Preferred: 1-2 years of recent medical billing experience CH-CBS Certification (Community Health - Coding and Billing Specialist) Functional with billing software and other internet applications
    $24k-29k yearly est. Auto-Apply 60d+ ago
  • Entry Level Sales Representative - Birmingham South

    Cook's Pest Control 4.3company rating

    Account representative job in Birmingham, AL

    Cook's Pest Control, Inc., a family-owned business, has over 300,000 customers, 1650+ employees and 37 locations. Cook's has been servicing customers for over 90 years and is known throughout the Southeast for their integrity, community involvement, and commitment to excellence. With that kind of reputation, it's no wonder we have been named one of the most successful Pest Control companies in the United States! Job Description The Entry Level Sales Representative (ELSR) position is an introductory residential/commercial sales position leading to a Residential Sales Inspector or Commercial Sales Consultant position. The ELSR duties include completion of training followed by a focus on Door-2-Door (D2D) sales, creative sales, calling from lists, assisting technicians and securing sales leads, along with additional creative duties. Work schedules will vary based on seasonality and will likely include some evening hours and Saturdays. Specific Duties Include: Secure D2D residential termite control, pest control, mosquito control, and specialized pest control sales. Secure C4 commercial pest control, termite control, mosquito control, and specialized pest control sales. Sell “previous owner” Sentricon sales as needed to support the real estate program. Work additional creative sales programs as determined by sales management. Inspect all properties accurately before submitting sales proposals. Utilize and maintain assigned sales organizational tools, prelists, and other additional customer reports. Price all services and products as listed on company pricing schedules. Address customer complaints in accordance with company policy and advise management promptly about any situation beyond scope of authority. Assist the Sales Manager or District Manager in recruiting new sales representatives as needed. Responsibly care for and maintain sales equipment and supplies, as well as the company sales vehicle in accordance with company instruction. Comply with all company policies and instructions; always maintaining a neat and professional appearance. Cooperate with all personnel at the district and department level, as well as other divisions. Assume obligations of good citizenship and participating in worthwhile community activities. Other duties as assigned. Qualifications No experience? No problem! Cook's offers the best training in the industry! High School Diploma or GED Valid Driver's License Excellent Communication Skills A Great Attitude and Work Ethic An acceptable Drug Test, Criminal Background check and Driving Record Additional Information Along with a great place to work, Cook's ELSR's enjoy: Starting Pay - $22/hour After training, competitive base pay + commission (Potential to earn up to $80,000 or more!) Company Provided Vehicle and Gas Card (for business use) Health, Dental, Vision, Life, Disability and Flexible Spending Account 401(k) Retirement Plan with Company Match Generous Paid Time Off + Holidays Mentorship & Advancement opportunities * Cook's is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
    $80k yearly 43d ago
  • Billing Specialist

    Palmetto Infusion

    Account representative job in Birmingham, AL

    About Us: Palmetto Infusion provides comprehensive ambulatory and home-based infusion services to both acute and chronically ill patients. Our centers care for people by providing patients and their families with a convenient, affordable, and safe place to receive infusion treatments. We strive for more than personal service - always delivering a warm and attentive health care experience that boosts patients' state-of-mind, improves their health, and quality of life. At Palmetto Infusion, we believe in creating an experience that goes beyond just a job. It's about being part of something bigger than yourself - a connected group of caretakers who work together to restore health and hope to our patients. We call it The Palmetto Experience, and we believe it's what sets us apart from other employers. For our employees, The Palmetto Experience means we serve and support people in our purpose to restore health and hope, we build a culture of belonging and collaboration, we deliver on our promise to treat people with respect and empathy, and we strive to embrace change and search for new opportunities. About the Role: The Billing Specialist is responsible for billing claims accurately and timely from delivery tickets to insurance companies and patients. Schedule: Monday - Friday; 8:00 AM - 5:00 PM Minimum Qualifications: Experience/Education: * High School Diploma or Equivalent * Previous experience in medical billing * Proficient at partner programs (i.e.: MS Outlook, Word, Excel). * Ability to cope with ambiguous, changing environment while under pressure in a calm manner. * Must be able to work as a team member and develop productive and cooperative working relationships with all members of the Palmetto Infusion team. Essential Functions: * Ensure timely billing of services for primary or secondary payor. * Review delivery tickets in EMR system for correct coding, number of units, and dates of service. * Determine accuracy of information loaded on patient accounts to avoid disputed or underpaid claims. * Completing all information necessary to transmit claims. * Participate in end-of-month closing procedures. About the Benefits: * Competitive Compensation * Comprehensive Medical Insurance * Dental and Vision Insurance * Company Life Insurance * Voluntary Life and Disability Insurance * Additional Voluntary Supplemental Plans * Flexible Spending Account (Medical and Dependent Care) * Health Savings Account * 401K Retirement Plan * Employee Assistance Program (EAP) * Employee Discounts * Ramsey SmartDollar Program * Referral Program * Tuition Assistance * Paid Time Off * 8 Paid Company Holidays Patient Advocacy Statement: At Palmetto Infusion, we believe that patient advocacy is at the heart of everything we do, regardless of our roles within the organization. Each member of our team is dedicated to putting the needs and well-being of our patients first. Whether we're working directly with patients or supporting them behind the scenes, our commitment to being a compassionate advocate is paramount. We understand that every interaction, every decision, and every effort contribute to the quality of care our patients receive. Together, we strive to ensure that every individual feels heard, supported, and empowered throughout their healthcare journey. This dedication to patient-centered care is what creates "The Palmetto Experience" - a standard of excellence that defines us and enriches the lives of those we serve. Physical Demands: * The physical demands described here are representative of those that must be met by an employee to successfully perform the primary functions of this job. While performing the duties of this job, the employee may be required to frequently stand, walk, sit, bend, twist, talk, and hear. There may be prolonged periods of sitting, keyboarding, reading, as well as driving or riding in transport vehicles. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include reading, distance, computer, and color vision. Talking and hearing are essential to communicate with patients, vendors, and staff. OTHER All employees must uphold the confidentiality of protected health information and follow all HIPAA policies. This position has access to sensitive information and a breach of information may be grounds for immediate termination. We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
    $24k-32k yearly est. 6d ago
  • Home Health Billing Specialist

    Right at Home 3.8company rating

    Account representative job in Birmingham, AL

    JOB PURPOSE: Supports the delivery of all Insurance billing services by final/higher level auditing, correcting, and submitting claims. Ensures that billing services are timely, accurate, and allow for appropriate reimbursement. Conducts all claims-related follow up on payment delays, taking corrective action(s) to finalize account disposition and/or referring claims to the appropriate staff to ensure appropriate reimbursement in the timeliest manner possible. Conducts month-end close and cash posting responsibilities for all assigned locations. This position functions within a team environment and under general supervision. Successful individuals manage a volume of work as established by Right at Home productivity performance standards, are familiar with the rules and regulations of Insurance billing and are skilled at problem solving and account resolution. They work well within a team and help foster an environment where continuous improvement in business processes and services is welcomed and recognized to build a high-performance culture via the standard Right at Home responsibilities. KEY RESPONSIBILITIES: 1. Performs all billing and follow-up functions, including the investigation of payment delays resulting from pended claims, with the objective of receiving appropriate reimbursement based upon services delivered and ensuring that the claim is paid/settled in the timeliest manner possible. 2. Works with assigned community services facilities' administrators and office personnel to manage relevant accounts receivable. 3. Edits claim forms, using proper data element instructions for each payer, applying principles of coordination of benefits, and ensuring that correct diagnosis, and procedure codes are utilized. 4. Submits Insurance claims, including the maintenance of bill holds and the correction of errors, to provide timely, accurate billing services. 5. Researches claim rejections, making corrections, taking corrective actions and/or referring claims to appropriate staff members for follow through to ensure timely claim resolutions. 6. Conducts account follow up including the investigation of payment delays to appropriately maximize reimbursement based upon services delivered and ensuring claims are paid and settled in the timeliest manner. 7. Applies knowledge of specific payer billing/payment rules, managed care contracts, reimbursement schedules, eligible provider information and other available data and resources to research payment variances, make corrections, and take appropriate corrective actions to ensure timely claim resolutions. 8. Evaluates accounts, resubmits claims, and performs refunds, adjustments, write-offs and/or balance reversals, if charges were improperly billed or if payments were incorrect. 9. Responds to inquiries, complaints or issues regarding patient billing and collections, either directly or by referring the problem to an appropriate resource for resolution. 10. Participates in cross-training and job enlargement opportunities for major job. responsibilities. Works with direct supervisor to identify minor set of responsibilities to develop and perform. 11. Plans, organizes, and documents work to deliver business results by meeting or exceeding all individual operating metrics and service line agreement objectives. 12. Contributes ideas and actions towards the continuous improvement of Revenue Cycle processes. 13. Adapts to learning new processes, concepts, and skills; Seeks and responds to regular performance feedback from team lead and provides upward feedback, as needed. 14. Assists in orientation and appropriate training of team members, including helping cross-train peers in minor responsibilities and acting as a mentor to peers. 15. Maintains positive work relationships with members of own and other teams to communicate effectively and ensure compliance with cross-team responsibilities. 16. Assist with Accounting (billing and payroll) responsibilities. KNOWLEDGE, SKILLS, ABILITIES: • In-depth knowledge of various billing documentation requirements, the patient accounting system, and various data entry codes to ensure proper service documentation and billing of patient accounts. • Knowledge of insurance and governmental programs, regulations and billing processes, commercial third-party payers, and/or managed care contracts and coordination of benefits • Familiarity with medical terminology and the medical record coding process • Knowledge of principles, methods, and techniques related to compliant healthcare billing/collections • Familiarity with Insurance Claims management functions in non-acute settings • Knowledge of Patient Management information system applications MINIMUM EDUCATION REQUIRED: AA/AS in Accounting or Business (or Equivalent Education / Experience) preferred. MINIMUM EXPERIENCE REQUIRED: • Demonstrates experience and a proven track record in Insurance Claims in a medical setting of moderate size and complexity, information systems, and patient accounting applications, as typically acquired in1-3 years of patient accounting / medical billing positions • Experience in month end close activities and reconciling cash received to the patient accounting system Compensation: $14.00 - $18.00 per hour Right at Home's mission is simple...to improve the quality of life for those we serve. We accomplish this by providing the Right Care, and we deliver this brand promise each and every day around the world. However, we couldn't do it without having the Right People. Our care teams are passionate about serving our clients and are committed to providing the personal care and attention of a friend, whenever and wherever it is needed. That's where you come in. At Right at Home, we help ordinary people who have a passion to serve others become extraordinary care team members. We seek to find people who are compassionate, empathetic, reliable, determined and are focused on improving the quality of life for others. To our care team members, we commit to deliver the following experiences when you partner with Right at Home: We promise to help you become the best you can be. We will equip you as a professional by providing best in class training and investing in your professional development. We promise to coach you to success. We're always available to support you and offer you tips to be the best at delivering care to clients. We promise to keep the lines of communication open. We will listen to your ideas and suggestions as you are critical to our success in providing the best possible care to clients. We will provide you timely information and feedback about the care you provide to clients. We promise to celebrate your success. We will appreciate the work you do, recognize above and beyond efforts, and reward you with competitive pay. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Right at Home Franchising Corporate.
    $14-18 hourly Auto-Apply 60d+ ago
  • Collection Representative

    Thompson Tractor 4.7company rating

    Account representative job in Birmingham, AL

    The Credit Collections Representative will report directly to the Director of Credit and will be responsible for contacting past due customers to follow up on payments for customers' accounts, assisting customers with payment plans, and assisting in resolving any issues the customer may have with their account. A sense of urgency and high attention to detail are required for this position. The Collections Representative will demonstrate initiative, commitment to teamwork, enthusiasm for customer service, and dedication to finding solutions in an efficient manner. Assist with incoming calls in the collections area Collect payment on past-due invoices Take and deliver messages to Credit Department personnel Process customer credit card payments Assist customers with account issues Travel to customer office when needed to discuss account issues Travel to Regional Meetings as needed to build internal customer relationships Cross-training on other duties within the department (i.e. process credit applications, back up to other collectors) Other duties assigned by Management
    $29k-38k yearly est. 60d+ ago
  • AR Account Follow-Up Specialist - Alabama Oncology

    Alabama Oncology 4.5company rating

    Account representative job in Birmingham, AL

    is located at the Birmingham Business Office Summary: Under general supervision, an AR Account Follow-Up Specialist is responsible for account follow-up for all assigned accounts, resolving billing problems and answering patient inquiries. Uses collection techniques to keep accounts receivable current including monitoring for delinquent payments. The Account Follow-Up Specialist will review insurance claims and take the appropriate action, including completion of submissions, reconsiderations, appeals, or re-working denials, to ensure payment is received timely. Essential Duties and Responsibilities: Performs audits of patient accounts to ensure accuracy and timely payment. Reviews account aging monthly and reports inconsistencies and correct errors as appropriate. Follows up on insurance billing to ensure timely receipt of payments. Demonstrates the ability to deal with patients and insurance companies regarding sensitive financial matters and recapture unpaid balances. Receives and resolves patient billing complaints and questions; initiates adjustments as necessary; follows up on all zero payment explanations of benefits and exercises all options to obtain claim payments. Reviews credit balance reports for correct recipient of refund. Performs reconciliation of refund accounts; attaches documentation and forwards to supervisor to process refund checks. Identifies problems on accounts and follows through to conclusion. Responds to insurance companies requests for information in a prompt and professional manner. Reviews appropriate files to identify deceased patients and estates; verifies dollar amounts and files estate to appropriate court in a timely manner. Reviews EOBs to ensure proper reimbursement of claims and reports any problems, issues, or payor trends to supervisor. Resubmits insurance claims within 72 hours of receipt. Participates in maintaining Payor Manuals/Profiles. Works closely with collection agency to assure that they receive updated information on accounts as necessary. Prepares write-off requests with appropriate documentation and submits to supervisor. Processes insurance/patient correspondence, including denial follow-up within 48 hours of receipt. Files all reimbursement correspondence daily. Works with provided aging to monitor patient account aging and follows up appropriately. Maintains confidentiality in regard to patient account status and the financial affairs of clinic/corporation. Other relevant duties as assigned Must possess a comprehensive knowledge of revenue cycle functions and systems, physician practice revenue cycle operations, revenue metrics and analytics. Must have strong management and leadership skills that emphasize team building and collaboration. Not afraid to jump in and help with backlogs or projects. Excellent communications skills, written and verbal with ability to provide clear direction to staff as well as presentation skills. Proficient with computers and their applications including EMR's, Practice Management systems, databases, and Microsoft Office products such as Outlook, Excel, and Word. Have a track record of leadership success in healthcare revenue cycle management. Demonstrated knowledge of the federal, state, and local regulatory requirements around medical billing and coding as well as CMS and payer regulations. Ability to work independently. Able to manage multiple projects at once, ability to work efficiently and effectively under tight deadlines. Demonstrates advanced analytical, evaluative, problem solving and decision-making, fostering innovative approaches to situations/processes/issues. Strong collaborative leadership qualities, willing to work side by side with staff when “hands on” approach is needed. Experience in a complex healthcare organization preferred with oncology experience highly desirable. Requirements Bachelors (preferred) in healthcare, accounting or related field or a high school graduate 3 plus years of experience Experience in medical billing /insurance processing and balancing accounts Company Benefits Family/Work balance Monday - Friday work schedule Company Holidays Company Vacation Excellent Medical with vision included. Excellent Dental Free parking EOE
    $28k-35k yearly est. 60d+ ago
  • Accounts Receivable Process Analyst - Hospice

    Brightspring Health Services

    Account representative job in Springville, AL

    Our Company BrightSpring Health Services The A/R Process Analyst will be responsible for monitoring all outstanding accounts. They will also be responsible for any revenue adjustments. This is a remote role. Responsibilities · Analyze aging for assigned operations and follow up on all outstanding accounts. Provide proper coding and comments for all outstanding balances. · Provide any additional research for accounts designated on the critical accounts list, code and comment prior to monthly Critical Account call. · Rebill claims for any outstanding AR that is collectible. Provide detail comment in aging with payment date. Field questions throughout the month regarding revenue and aging issues. · Process revenue adjustments throughout the month for assigned Operations. · Balance, review and gain approvals for revenue adjustments. · Process revenue for month end close. · Upload or key revenue for operations, grants, etc. · Complete revenue balancing and reporting. · Maintain open communication with Billing Specialist, Cash Application Analyst and Operations. · Send cash transfer & check requests to the cash team. · Conduct monthly calls with business managers at the Operations. · Prepare and document all allowances and/or revenue adjustments for future month to assist in forecasting according to policy and within the designated timeframe. · Timely follow up on insurance claim denials, exceptions or exclusions. · Reading and interpreting insurance explanation of benefits. · Respond to inquiries from insurance companies, patients and providers. · Regularly meet with Business Office Manager in Operations to discuss and resolve reimbursement issues or billing obstacles. · Regularly attend monthly staff meetings and continuing educational sessions as requested. · Perform additional duties as requested by Supervisor or Management team. Measurement: DSO, accounts worked per month, AR>90 days. Qualifications · Minimum High School diploma or equivalent, associates degree or higher preferred. · At least 2 years healthcare billing, private insurance and/or federally funded programs, researching agings and claims. · Experience in reading and understanding remits for denial reasons and experience with State Billing Portal sites, preferred. · Experience in filing claim appeals with insurance companies to ensure maximum entitled reimbursement preferred. · Responsible use of confidential information. · Must be able to read. Must have strong/professional communication skills (email and phone). · Must understand conditions of payment. Must have strong excel skills. About our Line of Business BrightSpring Health Services provides complementary home- and community-based pharmacy and provider health solutions for complex populations in need of specialized and/or chronic care. Through the Company's service lines, including pharmacy, home health care and primary care, and rehabilitation and behavioral health, we provide comprehensive and more integrated care and clinical solutions in all 50 states to over 450,000 customers, clients and patients daily. BrightSpring has consistently demonstrated strong and often industry-leading quality metrics across its services lines while improving the quality of life and health for high-need individuals and reducing overall costs to the healthcare system. For more information, please visit *************************** Follow us on Facebook, LinkedIn, and X.
    $32k-43k yearly est. Auto-Apply 3d ago
  • Accounts Receivable

    McSweeney Chevrolet GMC/CDJR

    Account representative job in Clanton, AL

    Job DescriptionJob Summary McSweeney Auto Chevrolet GMC/CDJR is currently seeking an Accounts Receivable Specialist to join our growing team! Benefits Very Competitive Pay Health Dental Vision Life Insurance 401K Vacation and PTO Holiday Pay Family Owned Responsibilities: Receipt all monies received for new and used car deals and dealer trades. Organize all paperwork in each deal; check for completeness (signatures, verify VIN, etc.) Process dealer trades in and out. Office Filing / Scanning Invoices Prepare daily deposit from Sales, Parts and Service. Complete end-of-month accounting report Any other duties as assigned by supervisor Must follow all company safety policies and procedures, and immediately report any and all accidents to a manager or supervisor. Qualifications Dealership accounting experience required. ADP experience required. Competent with MS Office suite. Self-motivated; able to effectively prioritize tasks and organize schedule Good interpersonal and oral communication skills A/R, Billing Clerk, General Accounting skills Must have knowledge of Excel Reynolds and Reynolds experience a PLUS All applicants must be authorized to work in the USA APPLICANT MUST BE DETAIL ORIENTED, ABLE TO MEET DEADLINES, WORK UNDER PRESSURE, FOCUS THROUGH DISTRACTIONS, AND WORK INDEPENDENTLY. All applicants must perform duties and responsibilities in a safe manner All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, credit report, and valid driver license
    $27k-35k yearly est. 23d ago
  • Construction Job File Coordinator/ Collections Specialist

    Flood Cleansing

    Account representative job in Tuscaloosa, AL

    SERVPRO of Tuscaloosa is hiring a Construction Job File Coordinator! Benefits SERVPRO of Tuscaloosa offers: Competitive compensation Superior benefits Career progression Professional development And more! The Construction Job File Coordinator will work as a liaison for the customer to identify project requirements and specifications as well as administer and organize projects and support teammates. If you are self-motivated, organized and have outstanding customer service skills, you could thrive in this environment! Key Responsibilities Responsible for clear and efficient project communication with the customer and project stakeholders Daily project(s) oversight to include monitoring status, audit, and work-in-progress Create preliminary estimate using estimating software Review and validate job site documentation Work closely with Project Managers to ensure thorough and accurate project documentation from beginning to end Collaborate and assist with other departments, as needed Position Requirements High school diploma/GED (preferred) At least 2 years of customer service and/or office-related experience Ability to multitask and to remain detail orientated Must be knowledgeable in relevant computer applications Skills/Physical Demands/Competencies This is a sedentary role in a fast-paced office environment. Some filing is required which would require the ability to lift files, open filing cabinets, and bending or standing as necessary. Ability to successfully complete a background check subject to applicable law. Each SERVPRO Franchise is Independently Owned and Operated. All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of SERVPRO Industries, LLC or SERVPRO Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by SERVPRO Industries to SERVPRO Franchises should be reviewed and approved by the Franchise's attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and SERVPRO Franchises may choose whether or not to use them.
    $26k-34k yearly est. Auto-Apply 60d+ ago
  • Medical Billing Associate

    Seale Harris Clinic

    Account representative job in Birmingham, AL

    CPC Certification preferred. Qualified candidates will have a High School Degree or equivalent and a minimum 3-5 years physician office experience in the area of billing and coding. At Seale Harris Clinic, our Billing Representatives prepare bills / invoices, and record amount due for medical procedures and services, contact patients in order to obtain or relay account information verify accuracy of billing data and revise any errors, review and retain medical records in order to compute fees and charges due, facilitates the accurate and timely entry of daily charges, accurately posts patient and insurance payments, maintains proper quality control to ensure all charges and payments have been entered.
    $24k-32k yearly est. 60d+ ago
  • Entry Level Sales Representative - Cullman

    Cook's Pest Control 4.3company rating

    Account representative job in Cullman, AL

    Cook's Pest Control, Inc., a family-owned business, has over 300,000 customers, 1,700+ employees and 41 locations. Cook's has been servicing customers for almost 100 years and is known throughout the Southeast for their integrity, community involvement, and commitment to excellence. With that kind of reputation, it's no wonder we have been named one of the most successful Pest Control companies in the United States! Job Description The Entry Level Sales Representative (ELSR) position is an introductory residential/commercial sales position leading to a Residential Sales Inspector or Commercial Sales Consultant position. The ELSR duties include completion of training followed by a focus on Door-2-Door (D2D) sales, creative sales, calling from lists, assisting technicians and securing sales leads, along with additional creative duties. Work schedules will vary based on seasonality and will likely include some evening hours and Saturdays. Specific Duties Include: Secure D2D residential termite control, pest control, mosquito control, and specialized pest control sales. Secure C4 commercial pest control, termite control, mosquito control, and specialized pest control sales. Sell “previous owner” Sentricon sales as needed to support the real estate program. Work additional creative sales programs as determined by sales management. Inspect all properties accurately before submitting sales proposals. Utilize and maintain assigned sales organizational tools, prelists, and other additional customer reports. Price all services and products as listed on company pricing schedules. Address customer complaints in accordance with company policy and advise management promptly about any situation beyond scope of authority. Assist the Sales Manager or District Manager in recruiting new sales representatives as needed. Responsibly care for and maintain sales equipment and supplies, as well as the company sales vehicle in accordance with company instruction. Comply with all company policies and instructions; always maintaining a neat and professional appearance. Cooperate with all personnel at the district and department level, as well as other divisions. Assume obligations of good citizenship and participating in worthwhile community activities. Other duties as assigned. Qualifications No experience? No problem! Cook's offers the best training in the industry! High School Diploma or GED Valid Driver's License Excellent Communication Skills A Great Attitude and Work Ethic An acceptable Drug Test, Criminal Background check and Driving Record Additional Information Along with a great place to work, Cook's ELSR's enjoy: Starting Pay - $22/hour After training, competitive base pay + commission (Potential to earn up to $80,000 or more!) Company Provided Vehicle and Gas Card (for business use) Health, Dental, Vision, Life, Disability and Flexible Spending Account 401(k) Retirement Plan with Company Match Generous Paid Time Off + Holidays Mentorship & Advancement opportunities * Cook's is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
    $80k yearly 13d ago
  • Accounts Receivable

    McSweeney Chevrolet GMC/CDJR

    Account representative job in Clanton, AL

    Job Summary McSweeney Auto Chevrolet GMC/CDJR is currently seeking an Accounts Receivable Specialist to join our growing team! Benefits Very Competitive Pay Health Dental Vision Life Insurance 401K Vacation and PTO Holiday Pay Family Owned Responsibilities: Receipt all monies received for new and used car deals and dealer trades. Organize all paperwork in each deal; check for completeness (signatures, verify VIN, etc.) Process dealer trades in and out. Office Filing / Scanning Invoices Prepare daily deposit from Sales, Parts and Service. Complete end-of-month accounting report Any other duties as assigned by supervisor Must follow all company safety policies and procedures, and immediately report any and all accidents to a manager or supervisor. Qualifications Dealership accounting experience required. ADP experience required. Competent with MS Office suite. Self-motivated; able to effectively prioritize tasks and organize schedule Good interpersonal and oral communication skills A/R, Billing Clerk, General Accounting skills Must have knowledge of Excel Reynolds and Reynolds experience a PLUS All applicants must be authorized to work in the USA APPLICANT MUST BE DETAIL ORIENTED, ABLE TO MEET DEADLINES, WORK UNDER PRESSURE, FOCUS THROUGH DISTRACTIONS, AND WORK INDEPENDENTLY. All applicants must perform duties and responsibilities in a safe manner All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, credit report, and valid driver license
    $27k-35k yearly est. Auto-Apply 60d+ ago

Learn more about account representative jobs

How much does an account representative earn in Pleasant Grove, AL?

The average account representative in Pleasant Grove, AL earns between $20,000 and $41,000 annually. This compares to the national average account representative range of $26,000 to $51,000.

Average account representative salary in Pleasant Grove, AL

$28,000

What are the biggest employers of Account Representatives in Pleasant Grove, AL?

The biggest employers of Account Representatives in Pleasant Grove, AL are:
  1. Maurice Oliver-State Farm Agent
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