Account representative jobs in Rock Hill, SC - 807 jobs

Customer Service Representative Duration: 6-12-month contract Pay: $19-$20/hour Are you a recent graduate with a degree in Business (Finance, Accounting, Economics, etc.) - or even Marketing, Psychology, or Communications? Looking to launch your career in a professional, corporate environment? This is your chance to join a leading investment banking firm and gain hands-on experience in financial services. Who We're Looking For: • Recent grads or professionals with 6 months to 2 years of experience (internships count!) • Strong communication, problem-solving, and organizational skills • Background in banking, financial services, or customer support is a plus Preferred qualifications: • Bachelor's degree • Previous call center or customer-facing experience What You'll Do: • Handle inbound calls related to accounts • Deliver high-quality, accurate, and efficient customer service • Troubleshoot and resolve client issues professionally • Maintain detailed records of customer interactions 🌟 Why Join Us? • Get your foot in the door at a top-tier financial institution • Build skills in client service, financial operations, and problem resolution • Work in a collaborative, growth-oriented environment • Potential to convert to a full-time role

Why Join Howden US? At Howden, we're not just building a business- We're rewriting the rules of what a global insurance broker can be. And now, it's your turn to be part of something extraordinary. From three people and a dog to over 22,000 employees across 56 countries, we've grown into a $4bn revenue powerhouse with bold ambition: to become a $13bn business with 40,000 people by 2030. We're launching our US retail platform with the same entrepreneurial spirit that's driven our success worldwide- and we're looking for trailblazers to help shape the future. Why Howden? You'll Own It With 6,000 employee shareholders owning 34% of the company, our unique ownership model means you're not just joining a team-you're building a business you truly own. You'll Be Empowered We're a destination for talent where people are trusted to look after their clients and grow together. You'll have the freedom to lead, backed by global scale and local expertise. You'll Be Part of Something Bigger Our integrated platform spans broking, reinsurance, and MGA capabilities-giving you access to everything you need to deliver for clients and build something remarkable We have always been employee-owned and driven by entrepreneurial spirit. Right from the beginning, we've focused on employing talented individuals and empowering them to make a real difference to the company, whilst building successful and fulfilling careers at the same time. Simply put, we hire talented specialists and give them what they need to make a difference for clients. Always have, always will. What is the role? The Client Service Representative plays a critical role in supporting the end-to-end client lifecycle-from onboarding through renewal and ongoing service. This role partners closely with Account Executives and Account Representatives to ensure timely, accurate, and compliant delivery of client documentation and service requests. You will serve as the operational backbone of the client team, coordinating with carriers, accounting, and internal service teams to ensure seamless execution and an exceptional client experience. The Client Service Representative combines strong attention to detail with proactive communication and problem-solving skills to maintain client satisfaction and operational excellence. What will you be doing? Client Onboarding & Data Management Collect and organize client data to support onboarding, renewals, and program changes. Maintain accurate records in internal systems, ensuring data integrity and audit readiness. Assist in setting up new client accounts, verifying information, and coordinating across teams for a smooth onboarding experience. Placement & Renewal Support Prepare renewal materials, marketing submissions, and side-by-side coverage comparisons to support placement activities. Coordinate with clients and carriers to gather, validate, and reconcile exposure data and program details. Track key renewal milestones and ensure timely completion of all deliverables. Proposal & Binding Develop draft client proposals, including financing options, coverage summaries, and supporting documentation. Facilitate the binding process by coordinating with carriers and ensuring all program details are accurately captured in systems. Verify accuracy of binders, endorsements, and policy confirmations before delivery to clients. Billing & Accounting Coordination Partner with accounting teams to manage invoices, allocations, and fee agreements. Ensure compliance with internal controls and regulatory requirements, including surplus lines tax filings. Investigate and resolve billing discrepancies promptly, maintaining clear communication with clients and internal stakeholders. Policy Issuance & Documentation Deliver policies, certificates of insurance (COIs), and Auto ID cards to clients accurately and on time. Review endorsements, renewals, and policy documents for completeness and accuracy. Maintain organized documentation in line with audit, compliance, and data standards. Ongoing Client Service Support mid-term adjustments and policy changes, ensuring timely confirmation and documentation to clients. Conduct audit checks and assist with ad hoc client reporting or analysis as requested. Respond promptly to client inquiries, providing clear, professional, and solution-oriented communication. Key Skills & Competencies Client Focus: Committed to delivering timely, accurate, and high-quality service. Organizational Skills: Able to manage multiple deliverables and priorities with attention to detail. Communication: Strong written and verbal communication for collaborating across clients, carriers, and internal teams. Problem-Solving: Skilled at identifying issues and resolving them efficiently and diplomatically. Technical Proficiency: Comfortable working in insurance management systems (Epic, AMS360, or similar) and Microsoft Office tools. Team Collaboration: Works effectively as part of a client service team, demonstrating reliability and initiative. Qualifications Bachelor's degree in Business, Insurance, or a related field; or equivalent work experience. 2+ years of experience in insurance operations, client servicing, or administrative support preferred. Familiarity with Certificates of Insurance, policy documentation, and billing procedures a plus. Strong organizational and communication skills with a client-service orientation. Proficiency in Microsoft Office Suite (Excel, Word, Outlook) Experience with insurance agency management systems (Epic, CSR24, AMS360, or similar) preferred. What do we offer in return? A career that you define. Our business succeeds by allowing our people to make a mark in the areas they care about most: personal development, volunteering, and fundraising for charity, or creating new insurance products that address society's greatest challenges. And we know that separate home and work lives don't really exist. If you're happy and healthy at home, you're more likely to be happy and fulfilled at work - and vice versa. That's why we do our best to support our people in every aspect of their lives. Diversity and Inclusion At Howden we value diversity - there is no one Howden ‘personality type'. Instead, we're looking for individuals who share the same values as us: Our successes have all come from someone brave enough to try something new We support each other, in the small everyday moments and the bigger challenges We are determined to make a positive difference, at work and beyond We consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness, and respect - regardless of age, disability, race, religion or belief, gender, sexual orientation, marital status, or family circumstances. Our sustainability promise We're on a life-long journey to become an ever-more sustainable group. It's a commitment to taking care of our people and the world we live in, to doing good business, and to making a positive impact wherever we can. Our governance processes, company policies, and review systems are all geared towards our goal of making a positive impact in the world. You can read more about our sustainability work here.

Employment Type: Direct Hire Salary Range: $42K - $64K Monthly Bonus: Up to $250 based on performance metrics Work Hours: Must be flexible to work 1st, 2nd, or 3rd shift as required On-Call: Rotational weekend on-call duties (every 5th weekend) Location: Rock Hill, SC 29732 (100% onsite) Wheeler Staffing Partners is seeking a Patient Access Supervisor to oversee the emergency department registration team in Rock Hill, SC. This position requires hands-on leadership, flexibility to cover all shifts, and strong experience managing a 24/7 hospital team. The Patient Access Supervisor will be responsible for guiding, mentoring, and training patient access staff while ensuring efficient operations and adherence to policies. Key Responsibilities Team Leadership & Support: Provide daily training, guidance, and mentorship to new and existing patient access staff. Operational Management: Assist in planning and managing patient registration processes, including Admitting, Centralized Scheduling, and the Emergency Department. Customer Service: Maintain high levels of patient satisfaction by addressing and resolving escalated issues. Policy & Compliance: Enforce departmental policies and procedures, ensuring compliance with hospital and corporate guidelines. Performance Monitoring: Track and report key performance metrics, including financial clearance and registration efficiency. Patient Access Functions: Perform registration tasks as needed, ensuring smooth daily operations. Shift Flexibility & On-Call Rotation: Participate in a rotating leadership schedule, covering late shifts (10 AM - 7 PM or 11 AM - 8 PM) and taking calls for two emergency departments. Supervisory Responsibilities Oversee a team of 25 direct reports in the ER registration department. Work alongside leadership to maintain a collaborative, "all hands on deck" culture. Qualifications Education: High School Diploma or equivalent (Required) Associate or Bachelor's degree in Business, Accounting, Medical Administration, or related field (Preferred) Experience: 4+ years of experience in a medical facility, health insurance, or related field (Required) 5+ years in Patient Access (Preferred) 2+ years in a supervisory or lead role (Preferred) Experience working in a hospital environment and managing a 24/7 team (Required) Skills & Competencies: Strong leadership and organizational skills Ability to multitask in a fast-paced healthcare setting Knowledge of Revenue Cycle Management and regulatory compliance Proficiency in healthcare information systems and patient registration software Excellent communication and problem-solving skills Apply Today! This is an excellent opportunity for a motivated healthcare professional looking to advance in hospital operations. If you're flexible, adaptable, and experienced in patient access supervision, we want to hear from you!

Energy Service Representative responsibilities include prospecting for qualified small business customers, conducting energy assessments, developing solutions for lighting, refrigeration, HVAC, and water, presenting proposals to customers, and signing up new customers for the electrical utility program design. Willdan encourages candidates who are committed, motivated, and passionate sales representatives to apply. Essential Duties and Responsibilities Conduct onsite energy assessments of non-residential buildings, which include but are not limited to identifying existing lighting and refrigeration equipment. Prospect and develop new business relationships within your territory. Conduct needs analysis to determine the best energy efficiency products for customers. Provide information to customers on available utilityincentives and program details. Prepare and present proposals that recommend energy conservation measures, provide customer costs and incentives, andthensell the value proposition to the customer. Maintain strong ongoing communications with customers to assure customer satisfaction. Track pipeline, maintain Outlook calendar with field appointments, and monitor progress towards program goals. Meet or exceed set proposal and sales objectives. Responsible for representing the company in a professional manner and abiding by all safety and employee guidelines. Responsible for maintaining and protecting all company equipment issued. Job Requirements / Qualifications Bachelor's degree or equivalent preferred in related field. 2 or more years of outside sales experience. Self-motivated, accountable, sales-oriented mentality. Outgoing personality and the ability to interact positively with people and provide excellent customer service. Excellent verbal, interpersonal, and written communication skills. Detail-oriented with the ability to work to schedules and objectives. Ability to learn and present energy efficiency scopes, including but not limited to lighting, refrigeration, HVAC, and water. Proven ability to conduct successful cold calls and generate leads. Local working knowledge of assigned territory preferred. Sound business ethics, including the protection of proprietary and confidential information. Ability to prioritize multiple projects and tasks to ensure timely delivery of high-quality deliverables. Demonstrated ability to collaborate with a wide range of stakeholders while delivering excellent customer service in a highly dynamic growth environment. Ability to work effectively in a fast-paced, evolving, entrepreneurial work environment. Proficiency with technology, including use of iPad and MS Office Applications (Word, PowerPoint, Outlook, Excel, Teams) Ability to travel within assigned territory up to 90% of the time. Must possess a valid driver's license. Experience with energy auditing or commercial lighting is required. Passing a drug test is required to be hired due to client contract requirements. EEO Non-Discrimination and ADA Reasonable Accommodation Statement Willdan is an equal opportunity employer. Applicants are considered for all positions without regard to race, religious creed, color, age marital status, sex, sexual orientation, gender identity, gender expression, citizenship status, national origin, ancestry, religion, military service or veteran status, disability, medical condition, childbirth and related medical conditions, genetic testing, reproductive status or any other classification protected by federal, state or local laws and ordinances. Willdan does not discriminate on the basis of physical or mental disability where the essential functions of the job can be reasonably accommodated. Determinations on requests for reasonable accommodation will be made on a case-by-case basis. If you need reasonable accommodation for any part of the application and hiring process, please notify us. Willdan Energy Company participates in E-Verify.

At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We're fueled by our vision to create a healthier world. How? Our global team of more than 7,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more than 650 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies to the market and support the patients who depend on them. Our jobs, skills and talents are unique, but together we make an impact every day. Join us! Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs. We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve. We are EVERSANA. Job Description We are hiring an Oncology Sale Representative to support the launch of a newly approved targeted therapy for lung cancer! The Oncology Sales Representative will be responsible for selling a newly approved oncology product to oncology practices in an assigned geographic territory. Our representative will be providing value by engaging Oncologists, Oncology Nurses, office staff and pharmacists in face-to-face discussions. The Oncology Sales Representatives will develop and maintain relationships with Health Care Providers by educating about our client's oncology product and its approved indications as well as the support services offered by our client for cancer patients. Oncology Sales Representatives are expected to possess a high knowledge level of the product, disease state, the customers and territory. Essential Duties And Responsibilities Create, build, and maintain relationships and regular communication with physicians and key thought leaders in the US. Utilize the customer relationship management system to keep call records including account planning. Ensure a high level of expertise and customer service is delivered to all customers. Responsible for collaborating effectively and mobilizing all appropriate resources. Communication Skills: Good communication skills providing the product scientific information to healthcare professionals, oncologists, and other key stakeholders. Adaptability to Oncology Advances: Complete training to understand the disease state and positioning of our client's product. Travel to Medical Offices and Hospitals (80%) some overnight travel may be necessary Hours (40 Hours per week potentially including weekend medical meetings) Qualifications MINIMUM KNOWLEDGE, SKILLS AND ABILITIES: The requirements listed below are representative of the experience, education, knowledge, skill and/or abilities required. BA/BS from an accredited college or university required - focus in business, life science, or clinical degree preferred Minimum of 3 years of previous pharmaceutical, medical device, and medical sales experience with at least 1 year in oncology experience with an understanding of the integrated oncology network. Consistent track record of quantifiable/documented sales accomplishments is preferred Demonstrated ability to plan, analyze and act upon sales data within an assigned geography Solid and persuasive business communication with physicians and providers Ability to work independently and exercise good business judgment and discretion and to analyze and address territory opportunities Familiarity with a Sales Force Automation (SFA) application is preferred Computer Skills: proficiency in business software such as Microsoft Outlook, Word, Excel and PowerPoint Ability to travel approximately 30% as needed to cover territory- up to 2 hour radius from headquarter city - some overnight travel may be required. Clinical Knowledge: Ability to complete a clinical product sell Established Relationships: A proven track record in territory. Technology/Equipment: Strong knowledge of VEEVA systems. Additional Information OUR CULTURAL BELIEFS Patient Minded - I act with the patient's best interest in mind. Client Delight - I own every client experience and its impact on results. Take Action - I am empowered and hold myself accountable. Grow Talent - I own my development and invest in the development of others. Win Together - I passionately connect with anyone, anywhere, anytime to achieve results. Communication Matters - I speak up to create transparent, thoughtful and timely dialogue. Embrace Diversity - I create an environment of awareness and respect. Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA. EVERSANA is committed to providing competitive salaries and benefits for all employees. If this job posting includes a base salary range, it represents the low and high end of the salary range for this position and is not applicable to locations outside of the U.S. Compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living). More information about EVERSANA's benefits package can be found at eversana.com/careers. EVERSANA reserves the right to modify this base salary range and benefits at any time. From EVERSANA's inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one's identity. All of our employees' points of view are key to our success, and inclusion is everyone's responsibility. Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of EVERSANA to provide reasonable accommodation when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for EVERSANA. The policy regarding requests for reasonable accommodations applies to all aspects of the hiring process. If reasonable accommodation is needed to participate in the interview and hiring process, please contact us at *****************************. Follow us on LinkedIn | Twitter

LHH is looking for a detail-oriented and proactive professional for a contract-to-hire B2B Customer Service Representative role in Matthews, NC! The ideal candidate will have a background in manufacturing environments and a strong understanding of global trade operations. This position is fully in office Monday - Friday. Responsibilities Serve as the primary point of contact for business clients, distributors, and internal teams regarding order status and logistics. Accurately enter and validate customer purchase orders in the internal system. Coordinate with production, sales, and logistics teams to ensure timely fulfillment and delivery. Manage freight arrangements, including booking carriers, scheduling pickups, and tracking shipments. Prepare and review shipping documentation such as commercial invoices, customs declarations, and regulatory paperwork. Troubleshoot and resolve any issues related to shipments, documentation, or customer inquiries. Maintain compliance with internal procedures, international trade regulations, and customer-specific requirements. Provide regular updates to the sales team on order and delivery status. Support general administrative tasks and contribute to continuous process improvements. Qualifications 2+ years of business to business customer service experience within a manufacturing or distribution setting. Familiarity with import/export processes and documentation is preferred Strong organizational skills and attention to detail. Excellent communication skills, both written and verbal, with a professional demeanor. Ability to collaborate across departments including engineering, finance, and production. Experience with ERP or order management systems.

*About the Role* We are seeking an experienced *Patient Access Supervisor* to lead a dynamic team within our Emergency Department. This role oversees *25 direct reports* and plays a critical part in ensuring smooth registration processes across multiple areas, including Admitting, Centralized Scheduling, ED, and offsite clinics. As a key member of the management team, you will provide *daily support, mentoring, and training* to new hires and existing staff, assist with escalated issues, and help shape both short- and long-term operational strategies. Your leadership will ensure compliance with hospital policies while driving exceptional customer service and operational excellence. *Key Responsibilities* * Supervise and develop Patient Access Representatives (PA I-IV), including interviewing, hiring, training, and performance management. * Provide hands-on support for all Patient Access functions as needed. * Monitor daily activity and generate performance/metric reports (e.g., financial clearance reports). * Assist in policy enforcement and development in alignment with hospital and corporate guidelines. * Collaborate with leadership to meet operational goals and execute special projects. * Maintain positive customer service standards and resolve escalated issues promptly. *Qualifications* * *Experience:* Intermediate-level supervisory experience in healthcare access or registration. * 2+ years of supervisory experience in an emergency department * *Skills:* * Customer Service * Epic, EMR/EHR systems * Insurance verification and patient registration * Strong organizational, communication, and problem-solving abilities. * Ability to work flexible hours, including on-call and late shifts. * Associates or Bachelor's degree completed *Additional Details* * *Direct Reports:* Patient Access Representatives (PA I-IV) * *Hours: *1st and 2nd shift hours required * *Leadership Commitment:* Mandatory late shift every 3rd week of the month (12 PM-8 PM) * *Bonus Opportunity:* Up to $250 monthly for team KPI achievement *Ready to lead and make an impact? Apply today and join a team dedicated to delivering exceptional patient experiences.* *Job Type & Location*This is a Permanent position based out of Rock Hill, SC. *Pay and Benefits*The pay range for this position is $46000.00 - $70000.00/yr. - Medical, dental, vision, disability, life, and business travel insurance - Manager Time Off - 20 days per year - 401k with up to 6% employer match - 10 paid holidays per year - Health savings accounts, healthcare & dependent flexible spending accounts - Employee Assistance program, Employee discount program - Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, AD&D, auto & home insurance. *Workplace Type*This is a fully onsite position in Rock Hill,SC. *Application Deadline*This position is anticipated to close on Jan 20, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Primary Office Location:401 S Graham St. Charlotte, North Carolina. 28202.Join our team. Make a difference - for us and for your future. Treasury Management Sales Representative 1 Business Unit: Treasury Management Reports to: Treasury Management Sales Manager Position Overview: This position is primarily responsible for the sale of Treasury Management services to government and business entities generally for basic or standard services. The incumbent conducts sales activities involving in-person and over the phone solicitation, explaining product features and gaining commitment of client to buying service. The incumbent manages and supports existing clients and meets production and cross sales goals both externally and internally to the Treasury Management area. Primary Responsibilities: Sells standard and basic Treasury Management services to business and government entities. Conducts sales activities on new prospects and existing clients. Utilizes the Baker Hill system to record and track sales activities and provides monthly sales performance reporting to sales managers. Conducts product training and provides regular updates on Treasury Management services to other departments with support from the Director of Treasury Management and Treasury Management Product Specialists. Determines appropriate level of product pricing including interest rate margins. Gains concurrence of Treasury Management Sales Manager and then establishes pricing for client relationships. Manages Treasury Management relationships on standard client relationships. Works with other Treasury Management team members such as the Director of Treasury Management and Treasury Management Product Specialists to assist in supporting more complex relationships. Performs other related duties and projects as assigned. All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation's risk management program. F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions. Minimum Level of Education Required to Perform the Primary Responsibilities of this Position: BA or BS Minimum # of Years of Job Related Experience Required to Perform the Primary Responsibilities of this Position: 1 Skills Required to Perform the Primary Responsibilities of this Position: Excellent project management skills Excellent communication skills, both written and verbal Excellent customer service skills Excellent organizational, analytical and interpersonal skills Ability to use a personal computer and job-related software MS Word - Basic Level MS Excel - Intermediate Level MS PowerPoint - Basic Level Experience in treasury management or general banking Knowledge of commercial banking and treasury management Licensures/Certifications Required to Perform the Primary Responsibilities of this Position: N/A Physical Requirements or Work Conditions Beyond Traditional Office Work: Frequent driving (car, van, truck) Equal Employment Opportunity (EEO): It is the policy of F.N.B. Corporation (FNB) and its affiliates not to discriminate against any employee or applicant for employment because of age, race, color, religion, sex, national origin, disability, veteran status or any other category protected by law. It is also the policy of FNB and its affiliates to employ and advance in employment all persons regardless of their status as individuals with disabilities or veterans, and to base all employment decisions only on valid job requirements. FNB provides all applicants and employees a discrimination and harassment free workplace.

Why Choose a Career with the AAA The Auto Club Group (ACG) * Established brand that has been around for over 100 years. Our members know and trust us! * Branch Offices house travel, membership, insurance sales and support employees * You will be challenged to drive new business with competitive products and help retain The Auto Club Group's 14+ million members. Excellent Opportunities to Build a Career Path: The Branch Customer Service Representative can be the start of a long-term career with The Auto Club Group. Your position could lead to a rewarding career and opportunities to grow and pursue other ACG roles such as: * Other Branch positions - Field Insurance Sales Agent, Travel Agent or * Other Departments such as: * Call Centers (ERS, Sales and Service, etc.) * Automotive Services * Claims * Underwriting and more A DAY IN THE LIFE of a Branch Customer Service Representative The Auto Club Group is seeking prospective Member Representative I's or Branch Customer Service Representatives who can promote ACG products and services, promote customer satisfaction, and participate in office events to help generate revenue by improving member awareness of products. As the face of our branch, you will greet our customers and provide peace of mind by servicing their needs. * Provide sales and support services to members including greeting, servicing, and selling membership, travel products (car, hotel, basic tour packages, etc.) and (some) banking products. * Generate leads, update members on travel and insurance specials, and provide travel information * Respond to customer inquiries and refer to senior staff or agent when appropriate * Provide cashiering services to members which includes taking and processing payments for insurance policies (installment, lapse or reinstatement), travel and sale of tickets, and travel money products, processing remittance/depository transfers and balancing cash drawer * Receive and resolve member/customer complaints and seek assistance from management in complaint resolution when appropriate * Provide administrative support to the travel and/or insurance sales staff during peak periods * Conduct outbound promotional calls for insurance and/or travel products * Other duties as assigned HOW WE REWARD OUR EMPLOYEES Our Auto Club Group Branch Customer Service Representatives earn a competitive hourly wage of $19.00 with additional incentives and an annual bonus potential based on performance. ACG offers excellent and comprehensive benefits packages: * Medical, dental and vision benefits * 401k Match * Paid parental leave and adoption assistance * Paid Time Off (PTO), company paid holidays, CEO days, and floating holidays * Paid volunteer day annually * Tuition assistance program, professional certification reimbursement program and other professional development opportunities * AAA Membership * Discounts, perks, and rewards and much more WE ARE LOOKING FOR CANDIDATES WHO Required Qualifications: Education: * High School Diploma or equivalent Work Experience: * Working in a customer focused environment * Providing customer focused service and timely solutions to problems * Microsoft Office applications * Taking personal responsibility in seeking solutions to problems * Multi-tasking and appropriately prioritizing tasks to ensure meeting office customer service goals Successful candidates will possess: * Passion and enthusiasm for working with people * Basic mathematical calculations to accurately perform monetary transactions * Communicate effectively (verbal and written) with others in a work environment * Work effectively in a team environment * Exceed member expectations relating to professionalism of demeanor, efficient and effective customer service (on phone or in person) and maintenance of workstation and office facility * Work under pressure in a high volume, fast paced customer service environment * Work irregular hours including holidays and weekends (may include community events) Work Environment This is an in-office position. Employees will service ACG members in-person and are based on site in an ACG branch facility. Who We Are Become a part of something bigger. The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America. By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life's journey through insurance, travel, financial services, and roadside assistance. And when you join our team, one of the first things you'll notice is that same, whole-hearted, enthusiastic advocacy for each other. We have positions available for every walk of life! AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger. To learn more about AAA The Auto Club Group visit *********** Important Note: ACG's Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals. ACG utilizes a geographic pay differential as part of the base salary compensation program. Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates. Salary at time of offer is determined based on these and other factors as associated with the job and job level. The above statements describe the principal and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements. The Auto Club Group, and all its affiliated companies, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status. Regular and reliable attendance is essential for the function of this job. AAA The Auto Club Group is committed to providing a safe workplace. Every applicant offered employment within The Auto Club Group will be required to consent to a background and drug screen based on the requirements of the position.

Job Description The Billing Specialist supports the Billing Operations team by reviewing, validating, and ensuring the accuracy of customer invoices across multiple billing cycles and business segments. This position focuses on post-generation quality assurance, identifying discrepancies, and collaborating with analysts, IT, and finance teams to ensure all invoices are correct before release. The role contributes directly to billing accuracy, timeliness, and compliance with company policies and customer contracts. Key Responsibilities Review invoices after system generation to confirm pricing, formatting, and charge accuracy before distribution to customers. Conduct quality assurance checks across all billing cycles to ensure completeness and consistency. Compare invoice data to source systems, billing inputs, or customer contracts to validate correctness. Identify and document billing variances or recurring issues and escalate to the Billing Operations Supervisor or Analyst for resolution. Partner with cross-functional teams to resolve discrepancies impacting invoice accuracy or timing. Maintain records and logs of quality reviews, corrections, and cycle validations for audit and compliance purposes. Support end-to-end testing and validation during system updates, migrations, or new product introductions. Participate in process improvement efforts to enhance billing efficiency and data integrity. Provide support to internal stakeholders or customers regarding billing-related questions and corrections. May perform other duties as assigned. Skills & Competencies Familiarity with enterprise billing systems (e.g., SAP BRIM or similar) Strong Microsoft Excel skills for data validation and reconciliation Understanding of billing controls, revenue processes, and audit readiness High attention to detail and accuracy Strong organizational and time-management abilities Excellent communication and teamwork skills Problem-solving mindset and willingness to learn new systems and processes Physical Demands & Work Conditions Primarily office-based with extensive use of computer and standard office equipment May require extended periods of sitting and data entry Minimal physical requirements (e.g., ability to lift up to 10 lbs) Occasional extended hours or weekend work during billing close or cycle validations Travel up to 5% may be required for training or team collaboration Qualifications WHAT IT TAKES TO CATCH OUR EYE: Education & Experience:Associate degree in Accounting, Finance, or Business Administration, or equivalent experience 1-3 years of experience in billing, accounting, or finance operations (telecommunications or SaaS experience preferred) Additional Information BONUS POINTS FOR: Experience with SAP BRIM or other large-scale billing platforms Knowledge of telecommunications billing cycles and quality control practices Exposure to process automation or data analytics tools #LI-MH1 WHY JOIN US? We aspire to contemporary ways of working. Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC.We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be. We offer competitive compensation and comprehensive benefits. Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness throughphysical, emotional and financial health.Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits. Inclusion and belongingare at the center of our grounding belief in Being Real. When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us befierce advocatesfor moreaccessible,inclusiveand high-quality internet, because webelieve doing so promotesequityin the communities we serve. Brightspeed is an Equal Opportunity Employer that is committed to inclusion of all qualified individuals, including individuals with a disability/veterans. If you require reasonable accommodation to complete a job application or to otherwise participate in the hiring process, please contact to initiate the accommodations process. For all applicants, please take a moment to review our Privacy Notices: Brightspeed's Privacy Notice for California Residents Brightspeed's Privacy Notice Videos To Watch***************************

ScentAir delivers billions of lasting impressions for customers around the globe every year. Our cutting-edge scent delivery solutions are tailored for diverse business environments, including restaurants, health care offices, airports, senior living facilities, apartment and multi-unit housing, retail stores, real estate (both commercial and residential), and health clubs and spas. The potential applications are truly limitless! We are the pioneers and innovators in the field, and are proud to be the global leader in Scent Marketing! Our impressive roster of clients features industry giants such as Disney World, Sea World, IHG, Aria Resort and Casino, MGM Grand, Marriott, Hilton, Winmark Brands, Westin Resorts, and Greystar Properties, among many others. Your Position Overview: As an Account Services Specialist , you are pivotal in maintaining and enhancing our client relationships. By coordinating inbound requests through Salesforce.com CRM, your team works to retain customers through customer-centric problem-solving, contract negotiations, and maintaining prompt response times. This role requires effectively reselling the benefits and value of ScentAir products and services, with a strong emphasis on renewing customer contracts. Your Key Responsibilities: • Client Retention: Execute strategies to retain customers, including proactive outbound calls to customers who have requested to cancel. • Customer Needs Evaluation: Identify customer needs and resources required to negotiate renewals and retain business. • Personalized Responses: Provide tailored solutions to ensure high customer satisfaction and exceed their expectations. • Issue Resolution: Resolve customer issues by aligning service features, pricing, value, payment options, and benefits to meet their needs. • Sales Techniques: Use positive sales techniques to motivate customers to continue using ScentAir services or ensure ScentAir receives early termination fees within contract terms. • Service Upgrades: Sell additional or upgraded services while ensuring a quality customer experience. • Database Management: Utilize our databases to access, update, or input account information, maintaining a high quality of accuracy in Salesforce.com CRM. • Negotiation and Discounts: Negotiate pricing and bundling offers, including credits and discounts, according to company guidelines. • Performance Goals: Meet or exceed retention goals and demonstrate the ability to achieve individual performance metrics. Your Qualifications: • Bachelor's Degree or 3+ years of relevant work experience • Effective communication skills (Bilingual is a plus) • Excellent computer skills, including proficiency with MS Office Suite and Salesforce • Excellent interpersonal skills for effective team collaboration • Proactive and able to take initiative with little or no direction • The ability to establish collaborative customer relationships in a fast-paced environment • The ability to thrive in a high pace, growth-focused business environment Why You'll Love Working for ScentAir: • Competitive pay and monthly bonus plan • Benefits: Medical, dental, vision, and life insurance, plus company-matched 401k • Perks: Company-issued laptop and cutting-edge technology support / Hybrid role • Great work environment: Fun, team-focused atmosphere with an employee-driven community outreach program • Paid Time Off: Enhanced holiday schedule and paid time off ScentAir isn't your typical B2B company. We're transforming how businesses connect with their customers through the power of scent. With an unparalleled company culture and commitment to the growth and success of our employees, ScentAir is rapidly growing and has brought scent marketing to over 50,000 clients in over 120 countries. Combining our scent diffusion technology with our extensive fragrance library, we help businesses shape their brand image and create remarkable on-site customer experiences. When you join our team, you will directly contribute to the customer experience your clients create and to our growth worldwide.

Spectrum Senior Billing Design Analysts are responsible for analysis, documentation, and creating billing solutions for both ICOMS and CSG billing systems. Senior Billing Design Analysts will ensure billing solutions meet specified and approved requirements from our internal customers as well as Billing Executive leadership. This position includes documenting high-level solutions, performing testing of the solution, documenting the configuration, submitting developer requirements (if required), and providing technical billing subject matter expertise and support of billing solution launches. Senior Billing Design Analysts will work closely with Billing Design Analysts and provide guidance and expertise. MAJOR DUTIES AND RESPONSIBILITIES Works intimately with business owner/requestors or design architecture on understanding requirements and documenting requirements. Develops and documents billing solutions including process flows. Understands all order entry processes and procedures and business rules within the company. Works with Data Standards, requests data standard codes, and ensures we are following data standard guidelines. Performs analysis on billing systems, billing data, and processes in order to determine the best billing design and solution. Investigates and performs root cause analysis for complex billing system issues. Runs queries and pulls billing data to support analysis and billing design. Designs solutions for MEC (Master Enterprise Catalog) to support the Gateway system. Creates and documents billing system configuration guides. Perform other duties a requested by supervisor. Makes recommendations based on data for process improvement and strategic business decision making. REQUIRED QUALIFICATIONS Skills /Abilities and Knowledge Strong Communicator (written and verbal): ability to read, write, speak and understand English Ability to conduct presentations in front of an audience (could include Executive Leadership) Ability to analyze and interpret data Ability to communicate with all levels of management and company personnel Ability to maintain confidentiality Ability to make decisions and solve problems while working under pressure Ability to show judgment and initiative and to accomplish job duties Ability to prioritize and organize effectively and manage multiple projects/requests/assignments Knowledge of industry requirements used to support end user cable, data, and telephony billing Ability to work extended hours. Knowledge of systems used by Cable and/or Telecommunications industries to support billing, customer services, and accounting activities Proficient in Microsoft desktop products including Access, Word, Excel, Power Point, Visio, and Project Ability to work independently with minimal instructions Ability to document process flows Proven ability to perform effectively in a fast-paced environment Education Bachelor's Degree in Business, Statistics, Mathematics, or Economics from a four-year college university or related field, equivalent training, education and experience PREFERRED QUALIFICATIONS Skills/Abilities and Knowledge 4+ years of Business/Process Analysis work experience 4+ years of Billing system code configurations (including prerequisites) 4+ years of Billing system experience related to campaigns, rates, packages, taxes 4+ years of Database reporting tools, queries, SQL, macros 4+ years of ICOMS/CSG experience preferred Experience using Lean Six Sigma Tools WORKING CONDITIONS Office environment Travel less than 10% of the time Vision ability close vision, peripheral vision, and ability to adjust focus

Job Description Primary Objective The Billing Specialist supports the financial health and sustainability of the organization by ensuring timely, accurate, and compliant billing across multiple programs, service lines, and funding sources. This role focuses heavily on Accounts Receivable (AR), invoicing, payment tracking, and reconciliation to ensure the organization receives all revenue owed from grants, contracts, fee-for-service programs, partner agencies, and community-based services. Essential Functions Prepare and submit invoices for grants, contracts, fee-for-service programs, and other billable services in alignment with funding guidelines and organizational policies. Monitor and manage Accounts Receivable aging, ensuring timely follow-up on outstanding balances and delayed payments. Reconcile payments received, ensuring accurate posting to appropriate programs, contracts, and accounting codes. Communicate with funders, partner organizations, and agencies to resolve discrepancies, late payments, or billing questions. Maintain detailed billing documentation required for audits, grant reporting, and internal reviews. Review contracts, MOUs, and program agreements to ensure billing accuracy and compliance with deliverable requirements. Work closely with Program Managers to gather required documentation, service data, or backup to support grant invoicing. Identify and correct billing errors or inconsistencies and escalate concerns when necessary. Assist with monthly financial closings and contribute to revenue projections. Generate routine and ad hoc billing and AR reports for Finance Leadership. Maintain confidentiality and ensure compliance with organizational policies, accounting standards, and regulatory requirements. Support finance team with special projects related to process improvements, grant changes, and billing system enhancements. Knowledge, Skills, and Abilities Strong understanding of accounts receivable processes, invoicing, and reconciliation. Ability to read and interpret grant contracts, statements of work (SOWs), and billing requirements. Knowledge of nonprofit finance structures, fund accounting, and restricted vs. unrestricted revenue preferred. Strong proficiency with accounting or financial management software (e.g., QuickBooks or similar). Excellent attention to detail, numerical accuracy, and organizational skills. Ability to manage time effectively and handle multiple deadlines across various programs and funding streams. Strong written and verbal communication skills when interacting with funders, partners, and internal teams. Problem-solving skills to resolve billing discrepancies or incomplete documentation. Demonstrated competency in core job functions beyond entry-level expectations Ability to work independently with minimal supervision Proven ownership of processes, not just task execution Strong understanding of systems, workflows, and operational problem-solving Reduced onboarding and training needs due to prior experience Ability to maintain confidentiality and professionalism at all times. Comfort working in a diverse, mission-driven , community-based nonprofit environment. Education and Experience High school diploma or equivalent required; Associate degree in accounting, finance, business administration, or related field preferred. Minimum 3-5 years of billing, accounts receivable, bookkeeping, or related financial experience, ideally in a nonprofit or multi-program organization. Experience working with grants, contracts, or funder reporting strongly preferred. Proficiency in Microsoft Excel and financial management systems required. Understanding of nonprofit accounting principles is a plus.

Mills Auto Group is seeking a full time Billing Clerk/Title Clerk to join our growing team at our Beckley West Virginia location. Applicant must demonstrate good administration, organizational skills and be a team player. Must have basic accounting skills and knowledge of routine accounting functions. Good computer skills and a working knowledge of CDK a plus. Automotive dealership experience is highly preferred. Growth opportunities, competitive pay and great benefits including medical and dental after 60 days. BASIC JOB RESPONSIBILITIES: Post vehicle sales for new and used car sales and ensure required paperwork is accurate. Issue trade payoffs (check or online/eft) Submit all F&I product payables on timely basis Process F&I product cancellations Manage deal receivable, rebates, and inventory schedules Respond to and handle inquiries from sales management as needed Perform basic and routine accounting functions Knowledge of the Title process Other administrative duties as necessary REQUIREMENTS: Previous accounting experience required, dealership preferred Understanding of accounting principles, credits/debits Proficient with standard computer software and accounting software Excellent customer service and communication skills About the Dealership Mills Auto Group understands rapid growth in the automotive space. Family-owned and operated for the past 17 years, we are proud to have grown from 1 store to 33. Most of our team of dedicated and motivated leaders have been with us since the beginning, most starting in entry-level roles themselves. We understand the importance of employee growth and promote from within often. In addition to career development, at Mills Auto Group, you are recognized for your accomplishments. We have quarterly and yearly employee appreciation events. We participate in Degrees at Work and fund our employees' college education! We encourage you to get involved with our community outside of the office as well - whether you choose to participate in the Boys and Girls Club, Wounded Warriors, or Support Future Leaders, there is always an opportunity for our employees to help our community.

Job Responsibilities: Bill all New and Used car deals and post into Accounting Organize all paperwork in each deal; check for completeness (signatures, verify VIN, etc.) Process incoming/outgoing Dealer Trades in DealerTrack DMS & process Payoff checks for Trade-ins and mail to appropriate financial institution in a timely manner. Generate and maintain the Salesperson's commission reports Maintains Inventory Schedule & We-Owe Schedule

Qualifications Education High school diploma or the equivalent. Other Ability to read and comprehend instructions and information. Professional personal appearance. Excellent communication skills. Ability to meet company's production and quality standards. . Physical Requirements Surroundings spend time indoors in air-conditioned areas. Sitting for prolonged periods Standing on a regular basis Walking on a regular basis Bending, twisting and/or stooping infrequently Kneeling and/or Squatting infrequently Lifting 25 lbs to 50 lbs infrequently Reaching and/or lifting overhead infrequently Climbing stairs Repetitive hand/finger movement for prolonged periods Grasping/grabbing with hands infrequently Pushing and Pulling infrequently Expectations General Expectations Devote himself/herself to insuring satisfaction to customers. Determine management, production and quality requirements by asking questions and listening. Attend company meetings as required. Maintain a follow-up system that encourages follow through with assigned projects. Establish personal performance goals that are consistent with company standards of productivity and devise a strategy to meet those goals. Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively. Understand the terminology of the business and keep abreast of technology changes in products and services. Know and understand the federal, state and local requirements which govern the company's business. Follow lawful directions from supervisors. Understand and follow work rules and procedures. Participate in performance management. Interact well with others and be a positive influence on employee morale. Uphold the company's non-disclosure and confidentiality policies and agreements. Work evening, weekend and holiday work hours as required. Job-Specific Expectations Be polite and friendly and greet customers promptly. Devise, implement and monitor a filing system for all accounting reports that is precise and easily accessible. Organize and oversee all transactions Supervise accounts payable invoices, making certain that payments for purchases, dues, and taxes are accurate and prompt and that the pertinent forms are filed correctly and on time. Be polite and prompt on the telephone, documenting messages as required and ensuring that the appropriate employees receive them. When the call regards a customer complaint, deal with it by quickly notifying the appropriate individual, and accurately express the status and significance of the call. Make sure office supplies are stocked and replaced efficiently and to avoid running out. Ensure a clean, amiable and efficient office environment. Receive and appropriately manage the mail to safeguard it. Keep vehicle inventory up to date. Manage accurate and properly filed sold vehicle paperwork. Oversee payment for sold vehicles and trade acceptance purchases to ensure that such are made promptly and appropriately. Ensure that the telephone is answered promptly in a courteous manner; accurate messages are handed to the appropriate person quickly and that pages are voiced in a professional tone. Assist the Business Manager as required by providing dependable, prompt, and quality typing and other assistance as requested Assist in any duties needed to help with workflow

As a member of the Customer Administration Management (CAM) team, the Billing Specialist is responsible for providing detailed financial and administrative services across the Avante Health Solutions organization. This position is primarily responsible for preparing, releasing, and distributing all Accounts Receivable (AR) invoices based on transaction type. The identification of Essential Job Function does not display an exhaustive list of all duties that may be assigned to this position, nor does it restrict the related work that may be assigned to this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Essential Job Functions & Responsibilities Prepare invoices for review and release for all shipments, service orders, service contracts, and rental orders Review invoices for correctness, including but not limited to, review of Purchase Order, Customer Bill To, and Sales Tax Distribute invoices in a timely manner to customers via email, virtual upload, mail, or fax, dependent upon customer preference and Enterprise Resource Planning (ERP) software (i.e. Acumatica) set-up Responsible for fielding incoming customer AR calls Support general Business Account Administration for initial set-up of Business Accounts and conversion of Customer accounts Work closely with CAM team members to maintain and update Business Accounts Coordinate with Sales Representatives and Customer Service Representatives for requests related to invoice preparation or distribution Serve as back-up for cash application within local facility Update customer purchase orders on invoices Provide invoice copies Assist in month-end closing procedures Adhere to company policies, guidelines, and regulatory requirements per ISO:13485 2016 standards and the Company's Quality Management System Demonstrate excellent communication skills to receive and convey information clearly and effectively at all levels of the organization Possess excellent interpersonal skills to interact effectively with staff, vendors and guests Help to identify continuous improvement in purchasing and administrative processes and offers solutions to promote efficiency as Avante continues to grow Work professionally and efficiently with all levels within the organization Adhere to all company employment policies and safe practices Perform other duties as assigned Experience/Training/Education Associates degree in accounting or similar field of study At least two years of Accounts Receivable experience in a professional work environment Or a qualifying combination of education and experience Billing experience in distribution, manufacturing, or warehouse industry preferred Strong working knowledge of an ERP preferred Knowledge/Skills/Abilities General: Exceptional ability to speak and write effectively in a business environment. Able to provide critical analysis and strategic thinking related to process improvement. Able to identify non-value-added work and make recommendations around quality and cycle time improvement. Ability to maintain an elevated level of accuracy in preparing and entering data. Superb time management and organizational skills with the ability to meet regular and frequent deadlines. Attention to detail required. Ability to work well as a team member. Must demonstrate sound work ethic, flexibility, respectfulness, honesty, and trustworthiness. Must also be punctual and dependable. Must possess cultural awareness and sensitivity. Technical: Requires knowledge and understanding of finance and accounting principles and procedures and planning. Requires knowledge of office practices and record keeping and reporting systems; records management and file maintenance. ability to effectively use Microsoft Products: Outlook, Word, Excel and to use or learn specific software needed to improve productivity. Communication: Strong oral and written communication skills Ability to read and interpret documents such as financial journals, operating and accounting instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively with customers or employees of the organization. Ability to read through reporting and compliance requirements. Math & Reasoning: Ability to work with mathematical concepts such as probability and statistical inference, and the ability to apply concepts such as fractions, percentages, ratios, and proportions to financial and practical situations. Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to deal with nonverbal symbolism such as, formulas, equations, graphs, tables, etc. Ability to deal with a variety of abstract and concrete variables. Physical and Environmental Elements Physical Demands: Ability to sit continuously for over 3/4 of normal work shift, and stand, walk, and reach with hands and arms for at least 1/4 of the normal work shift. Ability to climb stairs. Ability to lift and carry, push or pull up to 20 pounds for several minutes. Ability to stoop, crouch and reach. Ability to talk or hear continuously. Ability to see clearly to do all work-related tasks (clear or corrected vision at 20 inches or less). Finger dexterity is required frequently for over 3/4 of the normal work shift. Work Environment: Position is typically performed in the office environment with standard equipment and moderate noise levels (examples: computers, printers, fax, copiers, light traffic, and phone); however, will often interact with the production/warehouse environment. Thus, the employee works in a normal office setting and will travel to an open warehouse area where temperatures are subject to outdoor conditions in terms of cold and heat. There is exposure to various tools and equipment as well as forklift operations and corresponding noise levels. Special Requirements Driving record that is insurable May travel on occasion Company Culture Avante Health Solutions is committed to a respectful and purposeful work environment; this includes each team member taking responsibility for the greater good of the company and its goal to provide exceptional products and service, and to create a sustainable future for the company and its employees. Additionally, Avante Health Solutions is an Equal Opportunity Employer; we proudly promote a diverse workforce and do not discriminate. We encourage all employees and applicants who meet the position requirements to apply for advancement within the organization regardless of race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Harassment or inappropriate behavior of any kind is not tolerated and could be grounds for termination. If assistance or an accommodation due to a disability is needed, please discuss with the hiring manager.

We have an exciting opportunity for a Collections Specialist to join our growing team! As a Collections Specialist, you will report directly to the Manager, Collections & Disputes. You will be responsible for collecting revenues owed from business customers. Your will also assist with basic billing inquiries and disputes based on customer feedback related to their invoices. You will be expected to provide superior customer service and to provide prompt responses and resolutions to customers concerns to ensure prompt payment. Come help us build the best and fastest fiber-optic network in America! Asa Collections Specialist, you willhavethe following duties: Receive inbound calls from Brightspeed business customers for collections, payment arrangements, and simple billing inquires Meet established collection objectives monthly Collect and manage past due accounts for moderate to large sized business customers Use various computer systems simultaneously Build and maintain strong customer relationships and problem solve with the customer Preparation of monthly collection reports and recommendations on credit memos and write off activities Collaborate with sales, customer service, billing operations, and AR teams in reconciling accounts Review and comprehend contractual agreements with customers that govern the servicing relationship Job Description WHAT IT TAKES TO CATCH OUR EYE: 3+ years of experience in B2B collections Ability to overcome objections and offer solutions to resolve potential roadblocks Strong interpersonal and communication skills. Able to communicate effectively orally and in writing with appropriate detail, judgement, and discretion at all levels of the organization including senior management Relationship-builder and strong listening skills Demonstrates competence, professionalism, and leadership presence: Is objective and free from undue influence; conveys sound judgment; builds trust; is collaborative, insightful, proactive, and future-focused Well-organized, ensuring that all deliverables are met on time with excellent results and anticipates implementation or workload issues related to emerging developments Demonstrates integrity and the highest ethical standards in all aspects Ability to learn complex systems, process quickly and be able to convey that knowledge to others Qualifications BONUS POINTS FOR: Bachelor's degree in Finance, Accounting, Business, or related field Telecommunications industry experience #LI-MH1 Additional Information WHY JOIN US? We aspire to contemporary ways of working. Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC.We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be. We offer competitive compensation and comprehensive benefits. Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness throughphysical, emotional and financial health.Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits. Inclusion and belongingare at the center of our grounding belief in Being Real. When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us befierce advocatesfor moreaccessible,inclusiveand high-quality internet, because webelieve doing so promotesequityin the communities we serve. Brightspeed is an Equal Opportunity Employer that is committed to inclusion of all qualified individuals, including individuals with a disability/veterans. If you require reasonable accommodation to complete a job application or to otherwise participate in the hiring process, please contact to initiate the accommodations process. For all applicants, please take a moment to review our Privacy Notices: Brightspeed's Privacy Notice for California Residents Brightspeed's Privacy Notice Videos To Watch***************************

ScentAir delivers billions of lasting impressions for customers around the globe every year. Our cutting-edge scent delivery solutions are tailored for diverse business environments, including restaurants, health care offices, airports, senior living facilities, apartment and multi-unit housing, retail stores, real estate (both commercial and residential), and health clubs and spas. The potential applications are truly limitless! We are the pioneers and innovators in the field, and are proud to be the global leader in Scent Marketing! Our impressive roster of clients features industry giants such as Disney World, Sea World, IHG, Aria Resort and Casino, MGM Grand, Marriott, Hilton, Winmark Brands, Westin Resorts, and Greystar Properties, among many others. Your Position Overview: As an Account Services Specialist, you are pivotal in maintaining and enhancing our client relationships. By coordinating inbound requests through Salesforce.com CRM, your team works to retain customers through customer-centric problem-solving, contract negotiations, and maintaining prompt response times. This role requires effectively reselling the benefits and value of ScentAir products and services, with a strong emphasis on renewing customer contracts. Your Key Responsibilities: * Client Retention: Execute strategies to retain customers, including proactive outbound calls to customers who have requested to cancel. * Customer Needs Evaluation: Identify customer needs and resources required to negotiate renewals and retain business. * Personalized Responses: Provide tailored solutions to ensure high customer satisfaction and exceed their expectations. * Issue Resolution: Resolve customer issues by aligning service features, pricing, value, payment options, and benefits to meet their needs. * Sales Techniques: Use positive sales techniques to motivate customers to continue using ScentAir services or ensure ScentAir receives early termination fees within contract terms. * Service Upgrades: Sell additional or upgraded services while ensuring a quality customer experience. * Database Management: Utilize our databases to access, update, or input account information, maintaining a high quality of accuracy in Salesforce.com CRM. * Negotiation and Discounts: Negotiate pricing and bundling offers, including credits and discounts, according to company guidelines. * Performance Goals: Meet or exceed retention goals and demonstrate the ability to achieve individual performance metrics. Your Qualifications: * Bachelor's Degree or 3+ years of relevant work experience * Effective communication skills (Bilingual is a plus) * Excellent computer skills, including proficiency with MS Office Suite and Salesforce * Excellent interpersonal skills for effective team collaboration * Proactive and able to take initiative with little or no direction * The ability to establish collaborative customer relationships in a fast-paced environment * The ability to thrive in a high pace, growth-focused business environment Why You'll Love Working for ScentAir: * Competitive pay and monthly bonus plan * Benefits: Medical, dental, vision, and life insurance, plus company-matched 401k * Perks: Company-issued laptop and cutting-edge technology support / Hybrid role * Great work environment: Fun, team-focused atmosphere with an employee-driven community outreach program * Paid Time Off: Enhanced holiday schedule and paid time off ScentAir isn't your typical B2B company. We're transforming how businesses connect with their customers through the power of scent. With an unparalleled company culture and commitment to the growth and success of our employees, ScentAir is rapidly growing and has brought scent marketing to over 50,000 clients in over 120 countries. Combining our scent diffusion technology with our extensive fragrance library, we help businesses shape their brand image and create remarkable on-site customer experiences. When you join our team, you will directly contribute to the customer experience your clients create and to our growth worldwide.