Account representative jobs in South Bend, IN - 279 jobs
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Representative, Customer Service - Skilled
Dexian
Account representative job in Portage, MI
Provides customer services relating to sales, sales promotions, installations and communications. Ensures that good customer relations are maintained and customer claims and complaints are resolved fairly, effectively and in accordance with the consumer laws. Develops organization-wide initiatives to proactively inform and educate customers. Develops improvement plans in response to customer surveys. This position requires knowledge that is acquired through experience, specialized education or training. The role has clearly defined procedures and tasks as well as defined guidelines to aid in decision making. The job requires a basic understanding of work routines and procedures in own discipline. The technical procedures for this level are well defined. The job works within well-defined procedures that may involve a variety of work routines. This job typically requires a minimum of 2 or more years experience.
Dexian stands at the forefront of Talent + Technology solutions with a presence spanning more than 70 locations worldwide and a team exceeding 10,000 professionals. As one of the largest technology and professional staffing companies and one of the largest minority-owned staffing companies in the United States, Dexian combines over 30 years of industry expertise with cutting-edge technologies to deliver comprehensive global services and support.
Dexian connects the right talent and the right technology with the right organizations to deliver trajectory-changing results that help everyone achieve their ambitions and goals. To learn more, please visit ********************
Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.
$27k-35k yearly est. 5d ago
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Real Estate Sales Representative -- Entry-Level
Cressy & Everett Real Estate 4.0
Account representative job in South Bend, IN
An Entry-Level Real Estate Sales Representative is a real estate agent who meets with clients to help them with the purchase and sale of property. In this position, you will help clients find a home that meets their needs and then walk them through the process of putting in an offer, reaching mutual acceptance and drafting up a purchase contract. Entry Level Real Estate Sales Representatives must be customer service oriented and have excellent communication abilities. It's an exciting time in the real estate market, and we are looking for Sales Representatives who want to capitalize on the market and create a smooth and pleasant purchase and sale experience for their clients.
The ideal Entry Level Real Estate Sales Representative will be teachable, self-motivated, and creative. The real estate market is always growing and changing, and we want someone who can come up with creative ideas to make themselves stand out to customers. Experience in sales, customer service, and marketing are preferred.
One of the exciting aspects of real estate is that compensation is based on performance. Real Estate Sales Representatives often make over $100,000 a year. You will find that the more work and effort you put into your position, the more money you will earn.
Regulatory Notice: While a real estate license is not required to apply, you must obtain a real estate license before officially being hired. To earn a real estate license you will need to complete real estate classes (online or in-person) offered by an accredited learning institution and pass a state licensing exam. To learn more about the real estate licensing process, apply now and our recruiting team will provide additional details.
Job Responsibilities
In this role, you will...
* Meet with clients to discuss their home purchase and sale needs
* Take clients to home showings and open houses
* Stay informed on home values and offer appropriate advice to clients on how much they should sell a home for or offer on a home
* Follow up with clients on their real estate needs and stay in regular contact with them
* Network with other Real Estate Sales Representatives to create positive relationships
* Come up with creative marketing strategies for selling homes
* Represent and advise clients during sales and purchase negotiations
* Come up with creative marketing strategies to get the word out about your Real Estate Sales Representative services
As a broker, we will...
* Help you through the training and licensing process for obtaining a real estate license and offer follow-up training to help you stay informed and relevant
* Share our infrastructure to help you obtain and manage your clients
* Offer you independence and flexibility to help you maintain a positive work-life balance
* Provide a supportive and positive work environment for you to thrive
About Cressy & Everett Real Estate
Cressy & Everett Real Estate, founded in 1946, is a member of Leading Real Estate Companies of the World, an international network of independent real estate companies. We have over 150 sales associates and are a regional, full-service firm specializing in residential brokerage and home warranties through our nine offices in five Indiana and Southwestern Michigan counties.
Working Here
Cressy & Everett Real Estate has the most reputable and knowledgeable sales professionals in Northern Indiana and Southwestern Michigan - more than any company in the area. We take the training and development of our agents seriously. To stay competitive in today's market, you need more tools and services than your competition. As a member of the Cressy & Everett brand, you'll benefit from our local support and systems to grow your business.
Our Equal Opportunity Promise
We are committed to fair hiring practices and operate as an equal opportunity employer. We do not discriminate on the basis of race, sexual orientation, age, marital status, religion, or nation of origin. We pride ourselves as being exceptional leaders and members of our community and we're committed to treating all our potential employees with the same level of care and respect.
Industry
Real Estate Nexp
$100k yearly 60d+ ago
Collections Specialist
Honor Credit Union 3.8
Account representative job in Berrien Springs, MI
Collections Specialist Location: Berrien Springs, MI Job Id: 3062 # of Openings: 1 Collections Specialist - Berrien Springs (Full-Time) This is a Hybrid Work Eligible position. You will be required to come into the Operations Center in Berrien Springs, MI as needed to ensure business needs are met. ABOUT HONOR: At Honor Credit Union, we've been putting members first since 1934. Our team remains true to our member promise:
Providing Solutions For Your Financial Success.
Honor members enjoy extraordinary member service at 28 branches, and worldwide through online banking. OUR TEAM: As a team member at Honor Credit Union, you are genuinely part of a family. We leave the term "employee" at the door because you're much more than that; you're a valued member of the Honor Team and its success. We don't settle for good; we aspire to be great, and that starts with the people that live out the "I Am Honor" promise every day. At our core, we are obsessed with providing extraordinary member experience with solutions for financial success. We are rooted in the belief that finances don't have to be intimidating and giving back to the communities we serve is essential. We are made up of outgoing, positive, friendly, and highly experienced people, which creates an inclusive, stimulating atmosphere. Smiling is the epitome of our culture, and like kindness, we believe smiling is contagious - it's no accident that you'll find a smiley face on all things Honor. COMMITMENTS TO LIVING "I AM HONOR":
Act with Urgency and Care - You have the direct authority and responsibility to act and seek out solutions.
The Platinum Rule - Treat others the way they want to be treated.
Make the Connection - Develop genuine relationships so you can provide a "WOW" experience.
See a Need, Fill a Need - Seize opportunities to help others meet their needs, whether they are known or unrealized.
Reason over Rules - Make decisions that are good for the person and good for Honor.
Cultivate Peace & Love - Uphold an environment where diversity is celebrated, kindness is contagious, and everyone belongs.
WHAT WE ARE LOOKING FOR: If you enjoy building relationships, managing multiple priorities, advocating for members, and being part of a great team, this is an opportunity where you will grow and develop. If you have the drive, confidence, and determination, we are looking for you!
Supports and performs collection activities associated with various delinquent & negative accounts.
Responsible for, including but not limited to, filing garnishments, levies, total loss, and safety net claims, along with ensuring timely refunds of direct and indirect backend products, limiting loss for the credit union and member owners.
Process debt protection claims and benefit payments for disability, unemployment, and death.
Performs research to obtain information pertaining to delinquent accounts. Aligns with the internal credit solutions team to ensure final collection efforts on accounts by means of letters, statements, and garnishments are completed.
Verifies employment status and makes appropriate court filings to be used for seeking judgments on bad debt. Ensures the company's professional image is maintained.
WHAT WE EXPECT FROM YOU:
EDUCATION/CERTIFICATION:
High School diploma or equivalent.
EXPERIENCE REQUIRED:
One to three years of similar or related experience, including time spent in preparatory positions.
Prior administrative experience strongly preferred.
KNOWLEDGE/SKILLS/ABILITIES:
Knowledge of collection procedures and related laws and regulations.
Understanding of Company policies.
Must have a demonstrated ability to keep finances in order.
Strong listening, verbal, and written communication skills.
Be self-directed and able to work with minimal supervision.
At all times follow the core values of credit union - honesty, truth, respect and integrity.
Must be highly detail oriented.
WHAT'S IN IT FOR YOU: Honor has excellent benefits for all full and part time team members. We offer:
Medical with prescription coverage, Dental, and Vision.
401k employer contribution & matching program.
Paid time off and paid holidays (including your birthday!).
Paid community volunteer hours.
Wellbeing spending account.
Various discounts on credit union products and services for team members & their families.
Additional perks included.
Apply for this Position
$31k-37k yearly est. 3d ago
Account Service Representative, P&C
Unison Risk Advisors
Account representative job in South Bend, IN
JOIN THE GIBSON TEAM AND FIND YOUR EDGE!
As a majority employee-owned organization, our incredible team is committed to providing exceptional service, incorporating best practices, and providing access to tools and resources that keep our colleagues and employees educated, informed, and on a path that helps them find and own their edge.
Our Core Values are lived in our business and our culture is fueled by them.
Create a Great Experience
Do the Right Thing
Play for Each Other
Pursue Growth
Own Your Future
The Account Service Representative is an integral part of Gibson's Commercial Risk Management (CRM) Practice. This individual is responsible for creating an excellent internal experience and supporting the client experience by performing maintaining the agency management database and handling administrative tasks as directed.
In this role, you will contribute to the team by:
· Providing quality service through completion of account-related tasks.
· Following-up on outstanding policy and policy-related documents. Ensuring all contingencies are cleared in order to receive documents and working with client service team to clear open contingencies.
· Issuing certificates and proofs of insurance as requested. Confirming coverage needs or coverage gaps with client service team. Communicating as appropriate with client, service team, and carrier.
· Assisting service team in processing questions related to policy and endorsement processing.
· Ensuring accuracy of carrier documents
· Conducting research within file documentation
· Thoroughly documenting tasks and relevant interactions in our agency management system
· Informing client service team of developments or roadblocks in completion of duties.
· Performing other duties and special projects as assigned.
· Acting as a backup to team personnel as needed.
· Maintaining positive attitude; responding promptly; and ensuring high-quality Gibson Experience.
· Maintaining confidential information.
You might be a great fit for this role if you:
· Love marking tasks off a to-do list
· Excel at prioritizing competing demands and proactively managing your workload
· Are driven to meet deadlines
· Have a knack for thorough documentation
· Enjoy working in a fast-paced, team environment
· Enjoy working "behind the scenes" to support the client service team
· Exhibit patience, determination, and persistence in troubleshooting client issues
Required:
· High school diploma or equivalent
· Current Property & Casualty license, or the ability to attain within the first 60 days of employment
· 1+ year working in a client service role with an agency setting or formal education within the insurance, employee benefits, or financial services industry is preferred
About Gibson:
We exist to pursue the best interests of our clients. And we do it together, sharing what we learn from client to client, moment to moment, and digging deeper to see things others can't - or don't bother to. That's how we get to the proactive side of insurance, where our clients really gain their edge.
Here are some noteworthy facts about Gibson:
Founded in 1933
Majority Employee-Owned
Business Insurance Top 100 U.S. Broker
Designated as one of the Best Places to Work
Locations inSouth Bend, IN, Fort Wayne, IN, Indianapolis, IN, Chicago, IL, Kalamazoo, MI, Phoenix, AZ, Tucson, AZ, Salt Lake City, UT
A member of the Unison Risk Advisors platform of companies
Comprehensive benefit offering available to chose from
$28k-35k yearly est. 15d ago
Bill of Material
Winnebago Industries Inc. 4.4
Account representative job in Middlebury, IN
Winnebago Industries is a leading manufacturer of outdoor lifestyle products under the iconic Winnebago, Grand Design, Chris-Craft, Newmar, and Barletta Boats brands. Our 6,300+ team members across Iowa, Indiana, Minnesota, and Florida deliver on our vision to be the trusted leader in outdoor lifestyle solutions by providing unmatched innovation, quality, and service in the industries we engage.
We believe our employees are our most valuable asset, and we are committed to providing a safe and engaging environment where you can be passionate about the work you do and have opportunities to learn and grow.
Primary Objective of Position: Manage and oversee the Bill of Material (BOM) process for respective product lines. Work closely with the Product, Purchasing, Operations, and Customer Service departments.
Key Areas of Responsibility
Create, set up, and maintain an accurate BOM based on engineering prints and product information for new models, assemblies, or features
Conduct BOM audits to monitor accuracy
Identify and search for appropriate parts and assemblies
Reconcile the BOM with the Purchasing page prior to release
Add BOM portion to the AX configurator
Create and maintain all part numbers requested by purchasing/engineering/parts & service
Update Active BOM's through PCN changes, plant requests and print updates
Partake in all BOM, AX and training related to the BOM position
Perform numerical calculations and work with details. Requires the ability to read and understand blueprints.
Assist with Work in Process inventory
Provide BOM related support for Product Development, Engineering, Customer Service and Design
Monthly valuation of Cost of Goods Sold
Analyze/explain monthly cost differentials and develop/implement cost saving initiatives
Assist in set up and audit of plant inventories
Education & Experience
High School Diploma
Proficient with Microsoft Office (Word, Excel, Outlook) and Database Managed Software
AX Dynamics experience preferred, but not required
Able to work independently as well as with a team
Experience in a fast-paced environment and multitasking is a plus
Read engineering prints a plus
1-2 years related experience in RV manufacturing environment preferred
Physical Demands
Ability to work early hours with flexible schedule as needed
Office sitting and standing environment
Able to move in and around an RV on the production floor to look for component part use/application
Position may require sitting for long periods of time
Keyboarding
At Winnebago, we believe ALL people are leaders and hold each other accountable to high expectations.
Leadership Expectations:
Connect with Purpose
Be inclusive
; seek out different perspectives.
Focus on the Customer
; put yourself in the customer's shoes.
Communicate Clearly
; say what needs to be said and listen.
Execute with Excellence
Explore Possibilities
; ask, "What if?" and embrace new ideas.
Set Direction
; prioritize, plan, and align; balance thinking and action.
Drive Results
; get the right things done; work with a sense of urgency.
Build the Future
Transform the Road Ahead
; anticipate opportunities; seek new opportunities for continuous improvement.
Navigate Change
; be agile and flexible; take on new challenges.
Inspire Growth
; help each other improve; commit to personal development.
If you are the right candidate for this position, as a Winnebago Team Member you will be eligible for the following benefits:
Medical, Dental, Vision, Group Life Insurance, Accidental Injury, Critical Illness, Short & Long-Term Disability
Health Savings Account (HSA)
Flexible Spending Account (FSA)
401(k) with match
Employee Stock Purchase Program
Tuition Reimbursement
Holiday and Vacation Pay
Winnebago Towables is an Equal Opportunity Employer.
Country USA State Indiana City South Bend Descriptions & requirements About the role: The Fast Track Sales Program at TQL is an opportunity to build a career with an industry leader that offers an award-winning culture, high earning potential with uncapped commission and significant opportunities for compensation and advancement. We will pay to relocate you to Cincinnati, Ohio to train with some of the top brokers in the company. Once you've completed training and built a solid book of business, TQL will pay to relocate you again to any of our 60+ offices nationwide. Our best in-class training and mentorship program will teach you everything you need to know about sales, logistics and supply chain management. For a look at a day in the life of a TQL Sales Representative, watch this video at ************************************
POSITION IS LOCATED IN CINCINNATI - PAID RELOCATION PROVIDED
What's in it for you:
* $50,000-$55,000 minimum compensation your first year, based on education
* Includes base salary, sign-on bonus and housing allowance
* Uncapped commission opportunity
* Our average sales representative hits six figures after three years of selling
* Want to know what the top 20% earn? Ask your recruiter
* Relocation assistance package to help you get settled in Cincinnati
Who we're looking for:
* You compete daily in a fast-paced, high-energy environment
* You're self-motivated, set ambitious goals and work relentlessly to achieve them
* You're coachable, enjoy solving problems and thinking on your feet
* College degree preferred, but not required
* Military veterans encouraged to apply
What you'll do:
* Receive 6 months of direct training from experienced Logistics Account Executives
* Help your account executive solve customer needs, find carriers for time-sensitive freight and manage daily operations
* Participate in hands-on and virtual training sessions
* Develop negotiation skills through prospecting and cold calling
* Build your book
* Use your training to meet sales metrics and become eligible for commission
* Establish relationships to close new customers
* Negotiate prices with customers and carriers
* Resolve freight issues to ensure timely pickup and delivery
What you need:
* Elite work ethic, 100% in-office
* Strong negotiation skills with ability to handle conflict
* Entrepreneurial mindset and exceptional customer service
Why TQL:
* Certified Great Place to Work with 800+ lifetime workplace award wins
* Outstanding career growth potential with a structured leadership track
* Comprehensive benefits package
* Health, dental and vision coverage
* 401(k) with company match
* Perks including employee discounts, financial wellness planning, tuition reimbursement and more
Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered.
About Us
Total Quality Logistics (TQL) is one of the largest freight brokerage firms in the nation. TQL connects customers with truckload freight that needs to be moved with quality carriers who have the capacity to move it.
As a company that operates 24/7/365, TQL manages work-life balance with sales support teams that assist with accounting, and after hours calls and specific needs. At TQL, the opportunities are endless which means that there is room for career advancement and the ability to write your own paycheck.
What's your worth? Our open and transparent communication from management creates a successful work environment and custom career path for our employees. TQL is an industry-leader in the logistics industry with unlimited potential. Be a part of something big.
Total Quality Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status.
If you are unable to apply online due to a disability, contact recruiting at ******************
*
$50k-55k yearly 60d+ ago
Billing Clerk / Clerical
Good Oil Company
Account representative job in Winamac, IN
Job Title: Billing Clerk / Clerical
Department: Accounting
Employment Status: Full Time /Non-Exempt
We are seeking a Billing Clerk / Clerical to join our team! You will perform clerical and administrative functions in order to drive future success. In this position, you will perform a variety of administrative and clerical tasks. Organizational and customer service skill are a must!
Monday - Friday
8am - 5pm
Responsibilities:
Prepare correspondence, documentation, and other materials
Set up and maintain customer accounts
Answer phone calls and transfer calls to the appropriate party
Maintain files containing confidential information
Billing Customers
Collection Calls
Customer Statements
Qualifications:
Previous experience in office administration or other related fields
Ability to prioritize and multitask
Excellent written and verbal communication skills
Strong attention to detail
Experience with Excel
$28k-36k yearly est. Auto-Apply 60d+ ago
Sales Representative - Dewatering / Bypass
Mersino Dewatering Inc. 4.1
Account representative job in Michigan City, IN
Founded in 1988, Mersino is a single source for pumping services, contract dewatering, one-pass trenching, power generation and drilling. Our people are the most valuable asset, and we strive to maintain a culture that inspires dedication to customer service. Whether a planned project or an emergency response, Mersino meets challenges with expertise, equipment, and service.
We move water.
Location: Branch = Michigan City, IN
Territory: IL, IN and OH
Job Summary :
The primary responsibility of the Sales Representative is to drive business development within the assigned territory; to serve as a representative of the company, ultimately acting as our clients' agents ensuring they receive premium products with a high degree of customer satisfaction in a manner that is profitable for the company. In this capacity, the Sales Rep owns the outcome of every single job/project/rental, including finding the opportunities, quoting the job, procuring an order, coordinating the logistical details the project requires, ensuring quality workmanship by our crews in a productive fashion, resulting in profitable execution when meeting clients' needs.
The Sales Rep will assist with strategic planning, competitor analysis, market analysis, and event planning. The Sales Rep is always responsible for prompt attention and response to customer inquiries, needs, and desires. Essentially, the responsibility of the Sales Rep is to drive profitable revenue growth in their assigned territory.
Typical Duties and Responsibilities:
Develop the skills and product/service offerings knowledge necessary to become a technical expert in our business
Respond immediately to customer phone calls, emails, questions, issues, and concerns
Prepare and submit to the SM a weekly schedule detailing their plan of attack for the next week
Submit reports detailing each and every call that is made to prospective customers via the CRM
Regularly maintain the CRM to ensure quality information is entered and that proper follow up / follow through occurs in a timely fashion
Scour their territory for all leads, staying on top of the bid spec market, cold calling new prospects, and maintaining long-time clients
Attend pre-bids, meets with prospective clients at their office to review jobs, visits job sites prior to bidding, etc.
Immediately responds to customers when they have an issue with an active project by dealing with the challenges head-on and bringing the right resources to the forefront as required
Research, obtain, organize, analyze and report sales/marketing data for their respective territory
Assist in identification and development of customer base
Develop comprehensive business plans for meeting objectives at the beginning of each quarter
Plan and coordinate special events
Attend industry functions to help promote the image and recognition of the company within the branch territory
Ensure that safety programs are adhered to on all projects
Secure change orders for any work that falls outside of the original scope of work as required, utilizing company resources as necessary
Complete the sales cycle by assisting in the collection process to ensure outstanding receivables are collected
Plan and execute ongoing strategic and operational sales planning and management activities
Prepare regular and periodic reports detailing performance of assigned territory and accounts
Prepare and submit quotations and reports to senior management and customer representatives
Evaluate financial and sales management data and prepares relevant analyses and reports
Prepare invoices, financial reports, sales reports and analyses in support of territorial goals and activities
Ensure that The Mersino Way is a guiding document in all daily activities
Qualifications:
Associate's degree in related field or equivalent experience
Experience in construction equipment rental, sales, manufacturing, or managing construction projects
Planning and organizational skills in handling multiple projects
Proficient in PC software applications
Ability to work effectively with others
Ability to read schematics, blueprints, and/or technical manuals
Knowledge of budgeting, cost estimating and bidding procedures
Skills in workflow analysis and management
Knowledge of contract documents and specifications
Use assigned computers, equipment and software in performance of all assigned duties
Specific Expectations:
A professional demeanor
Excellent written and verbal communication skills
The ability to work under pressure to meet deadlines
Ability to work flexible schedule to meet job requirements
Ability to travel
Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting material or equipment, some of which may be heavy or awkward
Disclaimer : The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Mersino is an Equal Opportunity Employer/Veterans/Disabled
$57k-98k yearly est. Auto-Apply 17d ago
Accounts Receivable
Great Lakes Heating, Air Conditioning, Electrical & Plumbing 3.9
Account representative job in South Bend, IN
Benefits:
401(k) matching
Bonus based on performance
Company parties
Dental insurance
Employee discounts
Health insurance
Paid time off
Training & development
Vision insurance
Looking for a community based individual who pays attention to detail and organization skills. Accounts receivable experience welcome but not required. Responsibilities include receiving and applying payments, data entry, some invoicing, and membership organization. Compensation: $16.00 - $21.00 per hour
There are many exciting options for a career in HVACR waiting to be explored.
If you're looking for a career that offers flexibility, job stability, strong pay, benefits and more, then you've come to the right place!
$16-21 hourly Auto-Apply 60d+ ago
Billing Specialist Rep BHS
Beacon Health System 4.7
Account representative job in Granger, IN
The Billing Specialist Representative is responsible for securing timely and accurate reimbursement by resolving billing issues with commercial and government payers. This role requires strong critical thinking and analytical skills to identify denial trends, address payment variances, and pursue appropriate corrective actions. Success in this role depends on a proactive, problem-solving mindset and the ability to adapt in a fast-paced, evolving environment.
MISSION, VALUES and SERVICE GOALS
* MISSION: We deliver outstanding care, inspire health, and connect with heart.
* VALUES: Trust. Respect. Integrity. Compassion.
* SERVICE GOALS: Personally connect. Keep everyone informed. Be on their team.
Billing & Follow-Up
* Submit timely and accurate claims (UB-04/CMS-1500) to payers, ensuring compliance with regulatory and payer-specific requirements.
* Work claim edits and correct errors in demographic, insurance, and charge data to ensure clean claim submission.
* Conduct prompt and thorough follow-up on outstanding receivables, including appeals and disputes for denials and underpayments.
* Identify and resolve payer over payments in a timely manner to ensure regulatory compliance and prevent future recoupments.
* Analyze denial reasons and payment variances to identify root causes and recommend process improvements.
* Maintain in-depth knowledge of payer guidelines and federal/state regulations.
* Collaborate with payers and internal departments to resolve issues and achieve account resolution.
* Accurately document all actions and communications in the billing system.
Audit & Analysis
* Review patient accounts for accuracy in demographics, insurance coverage, and billing details.
* Identify patterns or trends in denials and reimbursement discrepancies.
* Assist leadership in developing denial prevention strategies and performance improvement initiatives.
* Prioritize and escalate high-risk accounts for timely resolution.
* Demonstrate initiative in recommending improvements to workflow and system efficiency.
Compliance & Communication
* Maintain compliance with HIPAA and all applicable billing regulations.
* Respond to payer communications via phone, portal, and email in a professional and timely manner.
* Collaborate across teams to ensure coordinated resolution of account issues.
* Communicate effectively with patients, coworkers, and external partners, always maintaining professionalism and respect.
Performs other functions to maintain personal competence and contribute to the overall effectiveness of the department by:
* Completing other job-related assignments and special projects as directed.
ORGANIZATIONAL RESPONSIBILITIES
Associate complies with the following organizational requirements:
* Attends and participates in department meetings and is accountable for all information shared.
* Completes mandatory education, annual competencies and department specific education within established timeframes.
* Completes annual employee health requirements within established timeframes.
* Maintains license/certification, registration in good standing throughout fiscal year.
* Direct patient care providers are required to maintain current BCLS (CPR) and other certifications as required by position/department.
* Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self.
* Adheres to regulatory agency requirements, survey process and compliance.
* Complies with established organization and department policies.
* Available to work overtime in addition to working additional or other shifts and schedules when required.
Commitment to Beacon's six-point Operating System, referred to as The Beacon Way:
* Leverage innovation everywhere.
* Cultivate human talent.
* Embrace performance improvement.
* Build greatness through accountability.
* Use information to improve and advance.
* Communicate clearly and continuously.
Education and Experience
Associate's or Bachelor's degree in a healthcare or related field preferred. 2+ years of experience in insurance billing and follow-up, with knowledge of UB-04/CMS-1500 claim forms.
Knowledge & Skills
* Strong analytical, problem-solving, and organizational skills.
* Effective written and verbal communication abilities.
* Ability to prioritize, manage multiple tasks, and meet deadlines.
* Proficient with Microsoft 365 (Word, Excel, Outlook); experience with patient accounting systems preferred.
* Demonstrated ability to think critically and adapt to changing environments.
Working Conditions:
* Extended periods of sitting and computer use.
* Must be flexible to work additional hours or shifts as needed.
Physical Demands
* Occasional lifting of storage boxes weighing up to 50 pounds when filled with completed forms.
$32k-42k yearly est. 60d+ ago
Billing Clerk
Niles-2
Account representative job in Niles, MI
Job Description
Cass Family Clinic, a Federally Qualified Health Center (FQHC) committed to delivering high-quality, accessible healthcare to all, is seeking a dedicated Data Entry Specialist to join our Cassopolis team. This role is 100% on-site-remote work is not available.
As a Data Entry Specialist, you will support our mission by ensuring the accuracy of patient information, assisting billing operations, and contributing to timely, compliant claims processing. This is an excellent opportunity for candidates experienced in medical billing, coding, or accounts receivable who want to grow within a mission-driven healthcare organization.
Responsibilities:
Accurately enter patient, visit, and insurance information into the EMR system
Support billing operations, including claim corrections and documentation updates
Assist with basic medical coding tasks under supervision
Perform insurance eligibility and benefits verification
Manage outstanding accounts receivable workflows (patient balances and insurance follow-up)
Communicate with billing team members, clinical staff, and insurance carriers
Provide general administrative support to ensure smooth clinic operations
Maintain strict HIPAA compliance and protect patient confidentiality
Qualifications:
Prior experience in medical billing, coding, or healthcare accounts receivable strongly preferred
Familiarity with commercial insurance, Medicare, and Medicaid
Proficiency using insurance portals, eligibility tools, and claims platforms
High attention to detail and accuracy in data entry
Strong ability to multitask in a fast-paced environment
Dependable, proactive, and able to work independently and as part of a team
Excellent communication and professionalism when interacting with staff and insurance partners
Compensation & Benefits:
Hourly rate: $18.00-$22.00, based on experience
Comprehensive medical, dental, and vision coverage
Retirement plan with employer contribution
Paid time off and paid holidays
Employee assistance programs
Opportunities for training, growth, and internal advancement
Supportive, mission-focused work culture
Why Work at Cass Family Clinic?
Joining Cass Family Clinic means becoming part of a compassionate, patient-centered team dedicated to serving our community-regardless of background or financial circumstance. We are committed to supporting our employees with professional development, a positive work environment, and meaningful opportunities to make a difference.
**Requisition ID:** 69364 Whirlpool Corporation (NYSE: WHR) is a leading home appliance company, in constant pursuit of improving life at home. As the only major U.S.-based manufacturer of kitchen and laundry appliances, the company is driving meaningful innovation to meet the evolving needs of consumers through its iconic brand portfolio, including _Whirlpool_ , _KitchenAid_ , _JennAir, Maytag_ , _Amana,_ _Brastemp_ , _Consul_ , and _InSinkErator_ . In 2024, the company reported approximately $17 billion in annual sales - close to 90% of which were in the Americas - 44,000 employees, and 40 manufacturing and technology research centers. Additional information about the company can be found at WhirlpoolCorp.com .
**This role in summary**
Accounts Receivable Specialist will foster relationships with trade customers supporting Whirlpool's vision to be the best kitchen and laundry company, in constant pursuit of improving life at home. This position is responsible for managing the order to cash process consisting of credit, collection, debit management and customer relations for a portfolio of accounts.
Accounts Receivable Specialist will collect trade customer accounts receivable payments and take action as necessary with past due balances. This includes identifying and reconciling disputed amounts, problem resolution, initiating debit and credit memos for discrepancy resolution, providing project leadership to improve departmental cash flow. In this position, you'll have the opportunity to interface with trade customers, sales, logistics, and order entry and deployment functions to develop plans and processes to ensure relationships optimize sales and cash flow.
This **entry-level position** within Whirlpool's Business Unit Services provides career opportunities for upward mobility.
**The position does not offer remote or alternative work arrangements. This position is located at Whirlpool's Global Headquarters in Southwest Michigan and is required to be in office 5 days per week.**
**Your responsibilities will include**
+ Manage accounts receivable and monitor credit worthiness of trade customers
+ Support order approval guidelines
+ Manage accounts within credit lines
+ Perform risk management on critical past due situations
**Minimum requirements**
+ Bachelor's Degree in Finance, Accounting or Business Administration
+ 1+ years of Accounting experience (experience may include internships, co-ops or academics)
**Preferred skills and experiences**
+ The ability to identify and implement process improvements, prepare and analyze data to provide meaningful recommendations to leadership.
+ Excellent computer skills on a wide range of applications such as Excel, Word, Power Point, SAP, Google, etc.
+ Experience in order management, credit, and collections with emphasis on internal routines such as cash application, claims, accounting, letters of credit, bankruptcy, and the Uniform Commercial Code, and an understanding of the Sales and Logistics (Reverse Logistics) areas.
+ Excellent communicator, possess good analytical and problem solving skills, act independently and negotiate win-win solutions with a wide range of customers and internal Whirlpool process partners.
+ Excellent interpersonal, organizational and presentation skills.
RSRWH
**What we offer**
Generous benefits package , Whirlpool employee discount, fitness & educational reimbursement programs, kitchenettes, and more! Saint Joseph/Benton Harbor locations: Beautiful, recently renovated office space, free coffee, biking/walking trails, and access to The Eddy - Early Childhood Center (depending upon availability - additional costs required).
**Additional information**
Whirlpool's Ways of Working
Our goal is to provide an environment that helps you bring your best to Whirlpool every day. We offer flexibility and industry-leading time-off benefits that will help you balance what's important at work and at home, including:
+ **Always On Flexibility** - You will have the autonomy to manage personal, family, and outside-of-work commitments as needed.
+ **Two-Week Work from Anywhere** - Minimum of one-week increments for a total of two weeks per year.
+ **Sabbatical** - Four weeks paid leave after every five years of service.
Connect with us and learn more about Whirlpool Corporation
See what it's like to work at Whirlpool by visiting Whirlpool Careers (********************************* . Additional information about the company can be found on Facebook (*************************************** , Twitter (********************************* , LinkedIn (************************************************************ , Instagram (**************************************** and YouTube (************************************************* .
Whirlpool Corporation is committed to equal employment opportunity and prohibits any discrimination on the basis of race or ethnicity, religion, sex, pregnancy, gender expression or identity, sexual orientation, age, physical or mental disability, veteran status, or any other category protected by applicable law.
$36k-46k yearly est. 60d+ ago
Collections Specialist
Inova Federal Credit Union 3.9
Account representative job in Elkhart, IN
INOVA Federal Credit Union is seeking a Collections Specialist who demonstrates professionalism and a strong commitment to our core values of Trust, Respect, and Integrity. This role is responsible for working with members to resolve past-due accounts while maintaining positive relationships and providing exceptional service.
Key Responsibilities:
Contact members regarding delinquent accounts and payment arrangements
Maintain accurate documentation and comply with all regulatory requirements
Resolve issues with fairness, consistency, and professionalism
Qualifications:
Prior collections or financial services experience preferred
Strong communication and problem-solving skills
Ability to handle sensitive situations with discretion and respect
If you are committed to ethical practices and supporting members with integrity, we invite you to apply.
$39k-44k yearly est. 12d ago
Accounts Receivable Specialist
The Shyft Group, Inc.
Account representative job in Bristol, IN
Accounts Receivable Specialist | Utilimaster | Bristol, IN (Main) Regular Employee | Salary Non-Exempt As the Accounts Receivable Specialist for Utilimaster (An Aebi Schmidt Brand) based in Bristol, IN, you will be accountable for invoice management, collections, and customer account maintenance. You will also be instrumental for ensuring accurate billing, timely payments, and providing administrative support to the accounting team.
Core Responsibilities
* Prepare and send accurate invoices and process daily invoices and credits
* Follow up on past-due accounts, document collection efforts, and update aging reports
* Process deposits (check, cash, ACH) and maintain customer database
* Manage credit applications and maintain A/R files
* Email monthly statements and close A/R promptly after month-end
* Provide backup reception and general office support as needed
* Responsible for company owned vehicle registrations
* Assist with special projects and clerical tasks
Qualifications
* High School Diploma or GED
* 3+ years inAccounts Receivable or experience in a similar accounting role
* Proficient in Microsoft Office applications, with intermediate skills in Excel, preferred
* Strong attention to detail and ability to meet deadlines
* Typing speed of 45 wpm
What Makes You Stand Out
* Associate or bachelor's degree in business or finance
* Experience with AS400
Why The Shyft Group?
Our people are our greatest asset, and your success is our success! That's why we provide comprehensive benefits that support your health, financial security, and work-life balance-so you can thrive both personally and professionally.
* Health & Wellness: Medical, Dental, Vision, HSA/FSA, Wellness Plan
* Financial Security: 401(k) with match, Disability, Life Insurance
* Work/Life & Growth: Educational Reimbursement, EAP, Dependent Care
At The Shyft Group, we don't just offer benefits-we invest in your well-being. Join us and experience the difference!
Who we are:
The Shyft Group is the North American leader in specialty vehicles, including last-mile delivery vans, work trucks, and motorhome chassis. Our 10 brands- Utilimaster, Blue Arc, Royal Truck Body, DuraMag, Magnum, Strobes-R-Us, Spartan RV Chassis, Red Diamond, Builtmore, and Independent Truck Upfitters- are powered by 3,000+ team members across the U.S. and Canada.
Backed by 50 years of innovation and a supportive, entrepreneurial culture, we're leading the way in electrification and proudly ranked among Fortune's 100 Fastest Growing Companies.
Equal Employment Opportunity (EEO)
The Shyft Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, genetic information, status as a protected veteran or status as a qualified individual with a disability, or any other characteristic protected by applicable federal, state, or local law. If you have a disability and would like to request an accommodation in order to apply, please email us at *************************.
The Shyft Group is an E-Verify Employer
Shyft uses E-Verify, which is an online system operated by the U.S. Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility and validate social security numbers. Through participation in the E-Verify program, information entered on Form I-9 will be provided and compared to information available at both of these agencies. See posters for more details. E-Verify Notice U.S. Right to Work Notice.
$30k-39k yearly est. 50d ago
Accounts Receivable Specialist
Welch Packaging Group
Account representative job in Elkhart, IN
Summary: Assist in accurately maintaining all processes and safeguarding the assets related to accounts receivables. Key Responsibilities: • Back up support for daily invoicing process, RGA process, customer statements, credit references and credit card payments • Assist with cash applications and all banking processes. • Maintain customer payment and tax documentation. • Communicate top risks and priorities with management. • Monitor accounts to identify outstanding debts and follow up on overdue payments via phone, email, and other communication methods. • Accurately post customer payments to accounts and reconcile discrepancies. • Investigate and resolve billing issues, payment discrepancies, and disputes efficiently. • Maintain and update customer account records, ensuring data accuracy and confidentiality. **
Duties may vary depending on location
Qualifications: Education:
High School Diploma or equivalent required
College Degree inAccounting or related field preferred
Experience
1-2 years of AP/AR experience, preferrable in a manufacturing setting.
Basic Accounting Skills
Previous accounting software experience preferred
Specific Knowledge, Skills or Abilities • Strong written and oral communication. • Organization and attention to detail. • Analytical and problem-solving skills. • Time management. • Systems analysis. • Mathematical and deductive reasoning. • Critical thinking. • Active learning. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the functions of this job with or without reasonable accommodations. Individuals may need to sit or stand as needed. May require walking primarily on a level surface for periodic periods throughout the day. Reaching above shoulder heights, below the waist or lifting as required to file documents or store materials during the workday. Proper lifting techniques required. May include lifting up to 25 pounds for files, computer printouts on occasion. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the functions of this job with or without reasonable accommodation. The performance of this position may occasionally require exposure to certain manufacturing areas that require the use of personal protective equipment such as safety glasses with side shields and mandatory hearing protection. Primary environment: ambient room temperatures, lighting and traditional office equipment as found in a typical office environment.
Welch Packaging is proud to be an equal opportunity workplace. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran.
$30k-39k yearly est. 60d+ ago
Collections and Cash Application Specialist
In Touch Pharmaceuticals 3.3
Account representative job in Valparaiso, IN
Job Description
The Collections and Cash Application Specialist is responsible for posting incoming payments, reconciling accounts, collecting past-due payments from customers, resolving billing issues, and reporting on accounts' receivable status. Key duties include matching payments to invoices, applying cash receipts, following up on overdue accounts, and maintaining accurate records.
The Collections and Cash Application Specialist will collaborate with the Accounts Receivables (A/R) department and Finance team. This role reports directly to the Collections Specialist-Lead.
Responsibilities and Duties:
Collections
Update new and existing customer set-ups to maintain accurate and current records.
Reconcile customer aging to monitor outstanding balances and prioritize collection efforts.
Send statements, invoices, and supporting documentation to customers as needed to facilitate payment and resolve discrepancies.
Collaborate with Billing, Customer Service, and other departments to research and resolve customer disputes swiftly and efficiently.
Cash Application
Accurately enter and post cash receipts from different payment methods, such as checks, ACH, wire transfers, and credit cards.
Reconcile daily cash receipts and deposit reports with bank statements or lockbox reports.
Match incoming customer payments to the correct customer account and the corresponding open invoice(s).
Research and resolve unapplied or unidentified payments in a timely manner.
Identify and resolve payment discrepancies, including overpayments, underpayments, and misapplied funds.
Requirements and Qualifications:
High school diploma or equivalent.
Prior experience inaccounts receivables, collections, and cash application.
Ability to commute to Valparaiso, IN daily.
Proficient computer skills including MS Office (Excel, Word, Outlook) and other financial software/ERP systems.
Solid understanding of debt collection laws and regulations, FDCPA (Fair Debt Collection Practices Act), a plus.
Ability to multi-task while maintaining attention to details and deadlines.
Strong verbal and written communication, negotiation, analytical thinking, and organizational skills.
Ability to work independently and contribute to broader team objectives.
Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job classification. They are not to be construed as an all-encompassing list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
$30k-39k yearly est. 2d ago
Automotive Biller
Graff Auto Campus
Account representative job in Burns Harbor, IN
The Automotive Biller is responsible for processing all vehicle sales transactions in a timely, accurate, and compliant manner. This role ensures that every deal is billed, funded, and recorded correctly while supporting sales, finance, and management teams. The Automotive Biller plays a critical part in maintaining accurate financial records, ensuring compliance with manufacturer and state requirements, and contributing to the overall efficiency of the dealership's business office.
Key Responsibilities
Process Vehicle Sales Transactions
Accurately bill all new, used, wholesale, and dealer trades.
Verify all documents for accuracy, including titles, registrations, payoff paperwork, and incentive forms.
Post deals into the DMS and ensure contracts are funded in a timely manner.
Title & Registration Management
Prepare and submit all title work to the state DMV and track completion.
Ensure lien perfection and timely release of titles for trade-ins and wholesale deals.
Financial & Compliance Duties
Reconcile accounting schedules related to contracts in transit, trade payoffs, incentives, and vehicle receivables.
Work closely with Finance Managers to ensure compliance with manufacturer, state, and federal regulations.
Assist with internal audits and follow Graff Automotive accounting policies.
Cross-Departmental Support
Partner with sales and F&I to resolve deal discrepancies quickly.
Provide regular reporting to management regarding deal status, contracts in transit, and pending title work.
Assist Office Manager with additional accounting functions as needed.
Qualifications
Previous dealership billing or automotive accounting experience strongly preferred.
High attention to detail with excellent organizational skills.
Strong knowledge of DMS systems
Ability to work independently while meeting strict deadlines.
Strong communication skills and a team-oriented mindset.
Understanding of state title and registration requirements.
Benefits
Competitive compensation based on experience.
Health, dental, and vision insurance.
401(k) with company match.
Paid time off and holidays.
Opportunities for growth within the Graff Automotive Group.
About Us
Graff Automotive has been serving customers since 1914 with honesty, transparency, and community focus. With over a century of experience and multiple locations across Michigan and Indiana, we pride ourselves on treating employees like family so they can do the same for our guests. At Graff Auto, you'll be part of a growing, customer-focused team that believes in doing things the right way.
$30k-39k yearly est. Auto-Apply 10d ago
Mobile Collections Specialist
Cordant Health Solutions 4.2
Account representative job in Warsaw, IN
We are seeking a self-motivated Mobile Collection Specialist to join our Field Operations team in Kosciusko County, Indiana. The ideal candidate will be located in Warsaw with the ability to travel within a 45-mile radius. In this role, you will be performing home-based collections for individuals required to complete drug screens as part of their involvement with the Indiana Department of Child Services. Our Mobile Collection Specialists receive their daily travel routes each morning and are responsible for collecting urine, oral fluid (saliva) or hair specimens in accordance with contractual requirements.
Shift: Monday - Friday 11:00AM - 7:00PM
Pay Range: $16-$18
* Additional benefits for Mobile Collections Specialists include mileage reimbursement, $50 monthly cell phone reimbursement and an incentive bonus of $100 for emergency collection requests fulfilled outside of Indiana DCS business hours.
Primary Responsibilities
* Travel to participant's home, work, or local DCS office to collect urine, oral, and/or hair specimens
* Log, order, process and assemble samples for shipping to laboratory
* File requisitions, chain of custody forms, and associated paperwork
* Courier specimens to drop off location and/or lab
* Keep detailed record of client and patient interactions
* Travel to third party collection sites to perform site inspections, as needed
* Provide support to the Program Manager and Regional Lead ensuring that third party collection sites meet Cordant's standards for the Indiana Department of Child Safety program.
* All other duties as assigned
Qualifications
* HS diploma or GED, required
* 1+ year of experience working directly with customers or patients required
* Experience in healthcare, criminal justice, or a similar dynamic field preferred
* Ability to perform observed collections and collect biological specimens, required
* Availability to travel within region for emergency, after-hours collections with little notice (1 hour), including potential overnights and weekends, required
* Valid Driver's License, reliable transportation, and proof of auto insurance with candidate listed as an insured driver, required
* Must own a Smartphone with ability to enable location-tracking
* Basic computer skills with the ability to set up applications independently, required
* Strong attention to detail with excellent verbal and written communication skills, required
* Ability to work effectively under tight deadlines and de-escalate communications with participants in potentially stressful or dynamic situations
* Light to moderate physical effort (lift/carry up to 25 lbs.), and sitting/standing for long periods of time, required
* Ability to wear scrubs and protective devices (gloves), required
Benefits
Cordant supports our employees by providing a comprehensive benefits package to eligible staff (per state regulations) that includes: Medical, Dental, Vision Insurance, Flexible Spending Accounts (FSA), Health Savings Accounts (HSA) Paid Time Off (PTO) accruing on day 1, Volunteer Time Off (VTO), Paid Holidays, 401(k) with Company Match, Employee Assistance Program (EAP), Short Term and Long-Term Disability (STD/LTD) and Company Paid Basic Life Insurance.
$16-18 hourly 14d ago
Accounts Receivable - 1463309
Ursitti Enterprises LLC
Account representative job in Chesterton, IN
Accounts Receivable Specialist
Job Summary: Our Porter, IN client, seeks a detail-oriented and organized Accounts Receivable Specialist to join our finance team. The primary responsibility of this role is to ensure the accurate and timely processing of customer invoices, monitor and collect outstanding payments, and maintain positive relationships with clients. The ideal candidate has a strong background inaccounts receivable management, excellent communication skills, and a proactive approach to problem-solving.
If you meet the requirements below, APPLY NOW!
Responsibilities:
Generate and distribute accurate and timely customer invoices based on sales orders, contracts, or other relevant documentation.
Review and verify invoices for accuracy, including pricing, quantities, and discounts.
Monitor customer accounts to ensure timely collection of outstanding payments.
Contact customers regarding overdue invoices and initiate collection efforts via phone, email, or mail.
Coordinate with internal departments, such as sales and customer service, to investigate and resolve discrepancies or disputes related to payments.
Maintain accurate and up-to-date records of customer transactions, payment history, and any correspondence related to accounts receivable activities.
Reconcile customer accounts, identifying and resolving any payment discrepancies or unapplied cash.
Prepare and distribute regular reports summarizing accounts receivable status, aging analysis, and collection activities.
Provide exceptional customer service by addressing inquiries, providing account statements, and resolving billing or payment-related issues.
Collaborate with internal teams, including sales, customer service, and finance, to ensure smooth operations and customer satisfaction.
Stay updated on industry trends, best practices, and regulatory requirements for accounts receivable and collection processes.
Requirements:
Bachelor's degree inaccounting, finance, or a related field (or equivalent experience).
Minimum of 3 years of experience inaccounts receivable or a similar finance role.
Proficiency inaccounting software and Microsoft Office Suite, particularly Excel.
Strong knowledge of accounting principles, practices, and procedures.
Excellent attention to detail and accuracy in data entry and financial calculations.
Strong analytical and problem-solving skills.
Exceptional communication and interpersonal skills for effective customer interaction.
Ability to handle multiple tasks and prioritize work to meet deadlines.
Familiarity with relevant laws, regulations, and compliance standards (e.g., Generally Accepted Accounting Principles, Sarbanes-Oxley Act).
Experience with EPICOR stems or financial management software is a plus.
Job Type: Full-time - Temp to Hire
Salary: $18.00 - $20.00 per hour
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
$18-20 hourly 26d ago
Mobile Collections Specialist
Cordant Health Solutions 4.2
Account representative job in Warsaw, IN
We are seeking a self-motivated Mobile Collection Specialist to join our Field Operations team in Kosciusko County, Indiana. The ideal candidate will be located in
Warsaw
with the ability to travel within a 45-mile radius. In this role, you will be performing home-based collections for individuals required to complete drug screens as part of their involvement with the Indiana Department of Child Services. Our Mobile Collection Specialists receive their daily travel routes each morning and are responsible for collecting urine, oral fluid (saliva) or hair specimens in accordance with contractual requirements.
Shift: Monday - Friday 11:00AM - 7:00PM
Pay Range: $16-$18
*
Additional benefits for Mobile Collections Specialists include mileage reimbursement, $50 monthly cell phone reimbursement and an incentive bonus of $100 for emergency collection requests fulfilled outside of Indiana DCS business hours.
Primary Responsibilities
Travel to participant's home, work, or local DCS office to collect urine, oral, and/or hair specimens
Log, order, process and assemble samples for shipping to laboratory
File requisitions, chain of custody forms, and associated paperwork
Courier specimens to drop off location and/or lab
Keep detailed record of client and patient interactions
Travel to third party collection sites to perform site inspections, as needed
Provide support to the Program Manager and Regional Lead ensuring that third party collection sites meet Cordant's standards for the Indiana Department of Child Safety program.
All other duties as assigned
Qualifications
HS diploma or GED, required
1+ year of experience working directly with customers or patients required
Experience in healthcare, criminal justice, or a similar dynamic field preferred
Ability to perform observed collections and collect biological specimens, required
Availability to travel within region for emergency, after-hours collections with little notice (1 hour), including potential overnights and weekends, required
Valid Driver's License, reliable transportation, and proof of auto insurance with candidate listed as an insured driver, required
Must own a Smartphone with ability to enable location-tracking
Basic computer skills with the ability to set up applications independently, required
Strong attention to detail with excellent verbal and written communication skills, required
Ability to work effectively under tight deadlines and de-escalate communications with participants in potentially stressful or dynamic situations
Light to moderate physical effort (lift/carry up to 25 lbs.), and sitting/standing for long periods of time, required
Ability to wear scrubs and protective devices (gloves), required
Benefits
Cordant supports our employees by providing a comprehensive benefits package to eligible staff (per state regulations) that includes: Medical, Dental, Vision Insurance, Flexible Spending Accounts (FSA), Health Savings Accounts (HSA) Paid Time Off (PTO) accruing on day 1, Volunteer Time Off (VTO), Paid Holidays, 401(k) with Company Match, Employee Assistance Program (EAP), Short Term and Long-Term Disability (STD/LTD) and Company Paid Basic Life Insurance.#FIE123
How much does an account representative earn in South Bend, IN?
The average account representative in South Bend, IN earns between $25,000 and $52,000 annually. This compares to the national average account representative range of $26,000 to $51,000.
Average account representative salary in South Bend, IN
$36,000
What are the biggest employers of Account Representatives in South Bend, IN?
The biggest employers of Account Representatives in South Bend, IN are: