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Customer Development Representative
Crown Linen Service Inc. 4.2
Account representative job in Brockton, MA
At Crown Linen Service, Inc., we're more than a linen company. We're a trusted partner helping businesses look their best and run efficiently every single day. We're seeking a dynamic Customer Development Representative (CDR) to drive revenue growth within our established customer base. This is not an account management role, it's a growth role. You'll be in the field uncovering opportunities, deepening relationships, and expanding Crown Linen's footprint through upselling, cross-selling, and value-based solutions that make a real impact for our customers.
What You'll Do
Sales & Growth Focus
Ride service routes and visit customer sites to uncover untapped opportunities within existing accounts.
Identify and close upsell and cross-sell opportunities for additional products and value-add services.
Develop strategies to grow "share of wallet," increase product placements, item mix, and service usage per account.
Partner with sales and service leadership to develop customized customer-growth plans and closing strategies.
Collaborate with production and service teams to ensure a smooth rollout of new business wins.
Customer Engagement & Value Creation
Build strong, trusted relationships with general managers, owners, and key decision-makers through consistent on-site presence.
Present tailored solutions that save customers time, improve presentation, reduce linen loss, and enhance operational flow.
Position Crown Linen as a strategic business partner, not just a vendor.
Gather customer feedback and relay insights that drive innovation and service improvements.
Sales Execution & Reporting
Maintain a healthy pipeline of opportunities within assigned routes and accounts.
Log all activity in the CRM, including visits, proposals, and closed business.
Meet or exceed monthly and quarterly goals for incremental revenue growth.
Provide weekly updates highlighting wins, opportunities, and competitive activity.
What You'll Bring
2-5 years of sales experience - ideally in linen, uniform, foodservice, medical, or other route-based B2B industries.
Proven record of success upselling, cross-selling, or expanding services within an existing customer base.
Exceptional relationship-building and consultative selling skills.
Strong communication and presentation abilities - comfortable in kitchens, offices, and boardrooms alike.
Self-starter with a hunter's mindset and a passion for achieving measurable results.
Valid driver's license and clean driving record.
Proficiency with CRM systems, Microsoft Office, and route-management tools.
How You'll Be Measured
Incremental revenue growth (upsell/cross-sell)
Product placement growth per account
Share-of-wallet expansion
Number of qualified opportunities identified and closed
Customer visit frequency and engagement quality
Why You'll Love It Here
Competitive base salary ($60K) plus uncapped earning potential (up to $90K OTE).
Opportunity to grow within a fast-paced, people-first company with a proud history of service excellence.
Supportive leadership, extensive training, and the freedom to own your territory.
The satisfaction of helping businesses across hospitality, healthcare, and industry succeed every day.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
$60k-90k yearly 10d ago
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Customer Experience Representative
Lawn Doctor 4.3
Account representative job in Hanson, MA
Full-time Description
Cultivate your career at Lawn Doctor!
Customer Experience Representative
Lawn Doctor's Customer Experience Representatives are essential to ensuring customer care and service satisfaction. In this role, you'll swiftly handle customer communications, support seamless service delivery, and manage customer needs.
If you are detail-oriented and thrive on providing excellent customer experiences, we would love to meet you.
About Lawn Doctor of Boston, South Shore & Cape Cod
For over 37 years, Lawn Doctor has been a trusted leader in lawn care, tree and shrub, and pest control services. Our mission is simple: We cultivate healthy lawns, create happy customers, and grow successful careers.
Based in Hanson, MA, we're a family-owned business built on accountability, growth, integrity, positivity, and results. If these values resonate with you, you'll quickly become a successful member of our team.
Your Responsibilities
Serve as the primary point of contact for all incoming customer communications (calls, emails, texts) with a positive and helpful manner
Apply acquired knowledge of our services to properly advise and educate customers
Accurately process payments and support collection efforts
Manage and modify customer accounts to ensure smooth service delivery
Build strong customer relationships through proactive follow-up, supporting long-term retention
Document interactions, track follow-ups, and maintain organization using CRM tools
Meet monthly and annual goals for call scoring, communication handling, and other departmental metrics
Participate in ongoing training to sharpen service knowledge and account management skills
Requirements
Your Skills & Experience
High school diploma or equivalent
Proficient and confident using computers, web-based tools, email, and basic spreadsheets
Experience in high-volume, phone-based customer service (e.g., call centers, hospitality, retail)
Strong verbal and written communication skills; comfortable speaking with customers throughout the day
Ability to sit and work at a computer and phone for extended periods of time
Compensation: $20.00-$24.00 per hour, plus departmental incentives and a year-end bonus.
Schedule: Full-time, in-person position Monday through Friday. A few Saturdays and overtime are required during peak season (spring & fall) and will be scheduled in advance.
Benefits:
Medical, dental, and vision insurance (60% employer-paid premiums)
Simple IRA retirement with company match
Paid time off & holidays
Life and AD&D insurance
Long-term disability coverage
Fitness club membership discounts
Employee recognition and bonus platform
Year-end bonus based on individual and company performance
Why Join Us?
Lawn Doctor recognizes the strength in diversity and inclusion. We're committed to creating a positive and inclusive workplace where every team member is respected, supported, and encouraged to grow.
We're passionate about developing our team and supporting long-term career growth. Ready to take the next step? Apply today to join Lawn Doctor as a Customer Experience Representative. We look forward to connecting with you.
Salary Description $20.00-$24.00 per hour
$20-24 hourly 13d ago
Billing Coordinator
The Vertex Companies 4.7
Account representative job in Braintree Town, MA
The Vertex Companies, LLC (VERTEX) is a global $150M professional services firm that offers integrated forensic consulting, expert witness services, construction project advisory, and compliance and regulatory consulting to a myriad of markets and industries. Our brand purpose is to better outcomes for our clients, colleagues, and communities. Join us if you are looking for a career that offers you a chance to love what you do, continuously learn, and take pride in your work.
Job Description
We are seeking an enthusiastic, self-motivated team player who is able to thrive in a fast-paced office environment. The Billing Specialist is an integral part of our billing team, providing financial, administrative, and clerical services to ensure accuracy and efficiency within the accounting department. Being a professional services AEC firm, we work with our clients on a billable project basis. The overall scope of the role includes client project setup, billing, client record maintenance and client project reporting.
What You'll Do - more specifically
Establish new client project records in the accounting system.
Accurately prepare and send client invoices.
Interact with internal and external resources to resolve client billing discrepancies.
Review client records and project financial data to ensure completeness and accuracy.
Work closely with VERTEX Project Managers on contract administration.
Provide support to other departments regarding accounting procedures and requirements.
Maintain data accuracy and integrity.
Create and distribute billing reports.
Assist with special projects as needed.
Qualifications
High school degree or equivalent, Bachelor's degree preferred, but not necessary.
1-3 years of general accounting experience preferred.
Knowledge of general accounting procedures and related computer applications.
Proficient in computer data entry and management (speed and accuracy).
Strong organizational skills with the ability to manage multiple competing priorities effectively.
Dependable: takes ownership of work and ensures completion by deadlines.
Ability to work independently and in a team environment.
Knowledge of Deltek Accounting and MS Office a plus.
Additional Information
The pay rate for this role will be between $25 - $30 per hour.
All your information will be kept confidential according to EEO guidelines.
VERTEX offers a solid total compensation package including base salary and discretionary bonus plan. We also offer a robust benefits package including, healthcare (with multiple plan options) and dental; Company-paid Life Insurance, Short Term Disability, and Long-Term Disability. We offer a 401k plan with immediate match and vesting, Flex Spending Account, Employee Assistance Program, and other perks. We provide a generous paid time off plan for eligible employees including 15 days of vacation, 64 hours of sick time, and 9.5 paid holidays (prorated for eligible part-time employees). Our “Lifetime of Learning” program also offers tuition reimbursement and additional support for pursuing advanced education, to help employees grow their skills and careers.
VERTEX is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
If you require assistance to complete any part of the application process, please contact our Recruiting team at [email protected].
NOTICE TO THIRD PARTY AGENCIES:
Please note that VERTEX does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Fee Agreement, VERTEX will not consider or agree to payment of any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, VERTEX explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of VERTEX.
$25-30 hourly 60d+ ago
Home Care Biller
Saint Elizabeth Community 4.6
Account representative job in Warwick, RI
Job Description
Home Care Biller
Part Time Days * 24-32 hours per week
On Site in Warwick RI
$25-27/hr + Generous Benefits Package
The Home Care Biller is responsible for preparation and collecting of Medicare
and HMO receivables. Responsible for researching and responding to Medicare and HMO payment discrepancies.
Responsibilities for a Home Care Biller:
Obtain bills and related documentation for all HMO claims paid different from billed amount. Call HMO on discrepancies.
Maintain the spreadsheet to track HMO balances due.
Document conversations with HMO on spreadsheet.
Obtain and track all required authorizations for services, communicate with the clinical team for information.
Serves as a resource to administration, clinical, and scheduling staff regarding third-party reimbursable services.
Respond to third party customer inquiries. Reconcile customer accounts. Facilitate collections.
Process Medicare billing, transmit RAP's and final bills, post adjustments to A/R.
Attend meetings related to receivable issues.
Responsible for understanding and implementing changes.
Exhibit excellent verbal and written communication skills.
Demonstrate a high degree of commitment to customer service and provision of quality care.
Act as a backup to payroll during absences.
Verify all insurance and coinsurance with Medicare for Medicare and HMO cases prior to admission.
Qualifications for a Home Care Biller:
High School Diploma.
3 or more years of experience working in a business office in the healthcare field.
Experience with Medicare billing.
Proficiency with billing software and accounts receivable principles and protocols.
Proficient using MS Outlook, Excel and MatrixCare.
What does Saint Elizabeth Community offer employees?
Our holistic benefit options encompass your Health and Wellbeing, your individual and family needs, your professional growth
and more
by including:
Competitive pay
Flexible Scheduling Options
High quality and low-cost Health, Dental and Vision coverage: Blue Cross Blue Shield Health Insurance, Delta Dental Insurance, and VSP Vision Insurance offered for employees working 20+ hours/week
403B Employer Contribution Plan
Tuition Assistance and Student Loan Reimbursement
Career advancement & training opportunities to support individual employee goals
Childcare Reimbursement Program
Employee Referral Bonus
EAP, Life Insurance, and more!
Why choose Saint Elizabeth Community?
We are a non-profit, independent, locally owned and operated community, providing quality care since 1882 to older adults and people with physical disabilities.
With our
mission of caring,
we are committed to supporting our community with compassionate and innovative care! Saint Elizabeth Community includes 11 beautifully maintained Rhode Island locations offering apartments for Independent Seniors, Home Care Services, Adult Day Centers, Assisted Living, Skilled Nursing, Rehabilitation, and more!
- Trusted Care Since 1882! -
EEOC - We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
$25-27 hourly 33d ago
Patient Accounting Billing Specialist
Dana-Farber Cancer Institute 4.6
Account representative job in Brookline, MA
The selected candidate must live and work from one of the New England states (ME, NH, VT, MA, RI, CT) The primary function of the Patient Accounting Billing Specialist I is the daily management of an assigned portion of the accounts receivable, typically allocated based on alphabetical splits.
Responsibilities of the Patient Accounting Billing Specialist I include regular and consistent billing for all payers and follow-up work on Client, NMDP, Bluebird Bio, and Gift of Life accounts to ensure accurate reimbursement and final adjudication of claims as needed. Works prebilling edits in the billing and scrubber systems to ensure timely submission of claims in accordance with department expectations. May also perform other duties as assigned, including but not limited to, special patient accounting projects, charge entry, and cash applications.
The Patient Accounting Billing Specialist I will have regular exposure to patient demographics, diagnostic, and billing information. Additionally, will be exposed to physician information including physician numbers assigned by governmental agencies and insurance carriers.
Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.
+ Reviews payments and resolve unpaid balances
+ Performs effective and timely collection activity on unpaid client accounts
+ Reviews and resolves credit on client accounts
+ Updates crossover insurance that is missing in the billing system to resolve undistributed payments
+ Triage accounts to the responsible parties in the billing system to ensure claims are addressed promptly
+ Updates issues grid with examples of impacted accounts
+ Operates on multiple systems as assigned. Will use Epic, FISS, Connex, Nehen, and FinThrive for processing and follow-up activity for Inpatient/Outpatient claims as assigned
+ Keeps informed on updates to billing requirements, editing, and payer policies affecting billing
+ Informs supervisor of changes to billing regulations
+ Meets department productivity and qualitative standards
+ Works account and claim edits in the hospital billing system
+ Works rejections, edits and accounts in the incomplete folder in the claim scrubber system (FinThrive), consistent with the department standards
+ Performs other duties as assigned
At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.
Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.
**EEO Poster**
.
Pay Transparency Statement
The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate's relevant experience, skills and qualifications.
For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA).
$53,900.00 - $58,300.00
$53.9k-58.3k yearly 12d ago
Guidewire Policy Center/Billing Center
Sonsoft 3.7
Account representative job in Warwick, RI
Sonsoft , Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. Sonsoft Inc. is growing at a steady pace specializing in the fields of Software Development, Software Consultancy and Information Technology Enabled Services.
Job Description
At least 7 years of experience in Guidewire product configuration/integration, solutions evaluation, validation, and deployment.
At least 6 years of experience in problem definition, Architecture, Design and Implementation in a client facing role for US based Insurers.
Analytical and Communication skills.
The project, talent management, and thought leadership.
Experience and desire to work in a consulting environment that requires regular travel.
At least 7 years of IT experience in Insurance Domain with Guidewire expertise.
Perform as a technical subject matter expert for Guidewire product.
Analytical and Communication skills.
Experience with project management.
Experience and desire to work in a management consulting environment that requires regular travel.
Qualifications
Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education
At least 7 years of experience with Information Technology
Additional Information
Connect with me @ ************************************* for direct clients requirements
** U.S. Citizens and those who are authorized to work independently in the United States are encouraged to apply. We are unable to sponsor at this time
Note:-
1.This is a Full-Time & Permanent job opportunity for you
2.Only US Citizen, Green Card Holder, GC-EAD, H4-EAD & L2-EAD can apply
3.No OPT-EAD, H1B & TN candidates pleas
4.Please mention your Visa Status in your email or resume
$36k-45k yearly est. 60d+ ago
Contract/AIA Billing Specialist
Encore Fire Protection 3.9
Account representative job in Pawtucket, RI
Who We Are
At Encore Fire Protection, we are proud to be the east coast's largest full-service fire protection company, serving over 90,000 customers from Maine to Louisiana. With a team of over 2,200 dedicated employees, we provide innovative, customized fire suppression, fire sprinkler, and fire alarm solutions that protect lives and properties every day. Our goal is to deliver superior experience to those who trust us to safeguard what matters most. We are passionate about continuous growth, innovation, and maintaining a culture that thrives on success and commitment to safety. Our mission?
To be the best fire protection company the industry has ever seen.
Position Overview:
Encore Fire Protection is seeking a Contract Billing Specialist to join our high-performing finance team at our Pawtucket, RI headquarters. This is a great opportunity for a detail-oriented professional with strong experience in AIA and construction billing to thrive in a dynamic, fast-paced environment.
As a Contract Billing Specialist, you will take ownership of the full billing cycle for a portfolio of over 80 active construction projects, ensuring accurate and timely invoicing. You'll serve as the key point of contact between our internal project teams and external clients, playing a vital role in ensuring financial accuracy and customer satisfaction.
Encore Fire Protection is a leading full-service fire protection company serving the Northeast from Maine to Louisiana. With over 2,000 employees and 50,000+ customers, our mission is to save lives and protect property through exceptional fire suppression, sprinkler, and alarm systems. If you're ready to be part of a rapidly growing team with a passion for purpose and results, we want to hear from you.
Responsibilities:
Prepare and submit monthly AIA billing forms (G702/G703) with accuracy and compliance.
Generate customer invoices through intercompany billing software.
Oversee billing for a portfolio of 80+ construction projects.
Partner with project managers and clients to resolve billing discrepancies and streamline processes.
Set up and maintain construction project records in SAGE, including contract changes and supporting documentation.
Review contracts to extract critical billing details, terms, and line items.
Manage lien waiver preparation and tracking (conditional, unconditional, and final).
Monitor collections on outstanding invoices and follow up on retention and change order approvals.
Track and verify Certificates of Insurance (COIs) for all relevant projects.
Audit project completions to ensure accuracy in billing and collection of retainage.
Qualifications:
Minimum 2-3 years of proven experience in AIA billing or construction project billing.
Solid understanding of accounting principles and contract billing best practices.
Strong attention to detail and organizational skills.
Proficiency in Microsoft Excel and billing/accounting systems.
Prior experience with SAGE or similar ERP platforms.
Excellent communication skills and ability to work cross-functionally.
What We Offer: At Encore, we're all about creating a culture where success is celebrated. We recognize that our work makes people's lives safer, and we reward those who contribute to our growth. Here's what you can expect:
Competitive Salary: Compensation commensurate with your experience, with the opportunity to earn performance-based bonuses tied to your personal effectiveness and contributions to the team.
Purpose-Driven Work Environment: We believe in working smarter, not harder. You'll be part of a culture that values results, and we empower our team to focus on impactful work.
Flexible Dress Code: Upon joining, you'll receive branded Encore gear and we believe in dressing for the objective, not the occasion. Most days, you can enjoy a casual work environment, but we'll dress up when the situation calls for it.
Innovative Culture: We encourage a culture of experimentation and improvement. You'll have the freedom to express your ideas and be part of a company that is always looking to improve and grow.
Tools for Success: Access to leading-edge web-based productivity tools.
Health and Wellness: Comprehensive medical, dental, and vision coverage through Blue Cross to keep you and your family healthy.
Retirement Planning: Participation in our Fidelity 401(k) plan with a company match, helping you save for your future.
Life Insurance: Company-paid life insurance policy of $50,000 to give you peace of mind.
Encore Fire Protection is an Equal Opportunity Employer.
Encore Fire Protection is an E-Verify Employer.
As an EEO/AA employer, Encore Fire Protection considers applicants for employment without regard to, and does not discriminate on the basis of, gender, sex, sexual orientation, gender identity, national origin, age, race, protected veteran status, disability, or any other legally protected status.
#LI-LP1
$37k-51k yearly est. Auto-Apply 44d ago
Medical Billing Specialist
The Panther Group 3.9
Account representative job in Norwood, MA
The Panther Group is hiring for a Medical Billing Specialist, or Insurance Recovery Analysts (IRA), with experience in General Liability Claims, Workman's Compensation & Motor Vehicle. The IRAs are responsible for processing commercial, governmental and/or third-party liability (workman's compensation, general liability, and motor vehicle liability) medical claims. This position ensures that ClaimAssist's clients (hospitals) recover the maximum allowable medical fees in the most timely, efficient, and confidential manner.
ESSENTIAL FUNCTIONS:
Investigates, negotiates, bills and follows-up for payment regarding first and third-party claims involving any and all coverages, liability, and legal issues.
Identifies viable payers, obtains IBs, UBs, HCFAs, correspondence, and medical records when necessary.
Maintains the highest level of privacy in accordance with HIPAA requirements and laws.
Works their inventory by route while maintaining an acceptable level of aged accounts receivable.
Contacts patients, payers, hospitals, attorneys, employers, and any other parties involved to collect the necessary information and ensure reimbursement for our client.
Recovers maximum dollars for the hospital through coordination of benefits in a timely manner.
Appeals claims when applicable.
Meets monthly company, team, and individual goals, and all deadlines set by the Team Lead and Manager, Operations.
Completes special projects, as requested.
QUALIFICATIONS:
Minimum of four (4) years of directly related industry experience.
Emdeon/ChangeHealthcare billing experience is a plus.
EPIC, CERNER and/or MEDITECH experience is a plus.
Experience working claims in multiple states is a plus.
Strong technical knowledge in one or more areas of commercial insurance, government insurance, workman's compensation, motor vehicle liability, general liability and claims processing systems.
Knowledge of medical and insurance terminology.
Knowledge of coordination of benefits.
Working knowledge of FACS (ClaimAssist's host system) or comparable management software system.
Ability to speak confidently over the phone
Basic knowledge of Microsoft Excel and Word.
Ability to provide quality customer service to all parties.
Ability to work in a fast-paced environment
Demonstrated knowledge of state laws and insurance statutes.
Excellent interpersonal and verbal/written communications skills.
Highly motivated, self-starter, organized and detail-oriented.
Ability to work well individually, as well as part of a team.
Coachable: receptive to feedback, willing to learn, embraces continuous improvement, and responsive to change.
EDUCATION REQUIREMENTS:
Bachelor's degree in business or related field preferred
High school or equivalent is required
Insurance Institute Certificate(s) highly desirable.
Pay Rate: $22.00-$24.00 (depending on experience) PLUS monthly Bonus
$22-24 hourly 48d ago
Billing Specialist
Hunt and Hire
Account representative job in Warwick, RI
Hunt and Hire is a SaaS, Manufacturing and Healthcare agency specializing in direct hire, contract and temp to perm placements for SMB nationwide. With a strong focus on delivering exceptional recruitment services, we pride ourselves on connecting top talent with top companies in the US. We are dedicated to building long-lasting relationships with both clients and candidates, ensuring mutual success and satisfaction.
Mission: To inspire with a scrappy and friendly attitude, leading with empathy and authenticity. We commit to genuine solutions that empower our clients to forge lasting connections and create meaningful impact. Together, we don't just fill jobs we build relationships that last a lifetime.
Values: Passion- Spirituality-Service- Empathy- Fun- Integrity
Here's How You'll Make an Impact
As a member of the Billing Department, you will play an integral role in ensuring the accuracy of all submitted contracts and product pricing, as well as overseeing the correct billing and invoicing of all orders and processing necessary refunds/credits to customers and sales partners alike. In this role you will work with our customer support representatives to provide quick and accurate information related to billing and data entry. Flexibility and a willingness to jump right help the team are crucial to success in this role. We need a go-getter who is eager to learn new things and own their piece of the team goal.
What we want you to accomplish:
Possess a working knowledge of company policies, procedures, products, and pricing
Process Credits and adjustment on invoices
Prepare monthly invoice copies to sales partners
Prepare all batch reports
Master the ability to review and approve or reject submitted contracts and product pricing
Develop a well-rounded understanding of how multiple order types bill and invoice
Find and correct errors within your daily tasks to avoid future issues
Grow with the role as new duties emerge in a dynamic workplace
Desire to cross-train within your department to better assist your team
Assist with summer projects such as bulk settlement and return for credit in the high school division
What you will be doing on a daily basis:
Daily review of pricing
Weekly review of penny report and release holds
Daily review of credit cards disputes
Check and correct multiple order types before billing
Place and release necessary billing holds
Review contracts and product pricing submitted by customer service representatives
Process necessary refunds, credits, and rebills
Research and provide support documentation to dispute credit card chargebacks
Sort and record invoices to be entered from outside vendors
Enter orders for charges from the art and shipping departments respectively
Ensure the validity of student orders before releasing for invoicing monthly
Provide customer service representatives and sales partners with accurate billing information and invoices
Data entry of student paper orders
What you will bring to the table:
Time Management
Strong math skills
Ability to help define processes and workflow
Previous success in a billing or finance role
Effective communication across all levels of an organization by phone, email, and in person
Moderate to advanced skills with Microsoft Office
Demonstrate success in managing multiple tasks and projects at once while maintaining attention to detail
Proven examples of process improvements
Ability to work with multiple personality types
Education / Certifications Required:
High School Diploma or GED
College Associate degree a plus
$33k-43k yearly est. 60d+ ago
Billing Specialist
Highbar Inc.
Account representative job in Providence, RI
Highbar Physical Therapy is Hiring! Help us revolutionize the Physical Therapy industry! Highbar is a leading outpatient physical therapy practice experiencing significant growth with locations across New England. We've evolved our name to reflect the standard of care we've always provided and demonstrate how we are different.
We bring together the science of musculoskeletal health with the art of individualized care, consistently delivering life-changing outcomes for our patients.
The Billing Specialist is responsible for all revenue cycle activities which include: posting payments, analyzing explanation of benefit (EOB) statements and monitor accounts receivables. The billing specialist will maintain compliance with insurance companies and notify the Senior billing specialist when further investigation is necessary. The role also includes quality monitoring to ensure clean claim processing.
What You'll Do:
* Receive and post patient payments and schedule visits when necessary
* Apply insurance payments to patient accounts
* Follow up with insurance companies when claims are incorrectly denied, submit appeals and revise account information when necessary
* Regularly review and maintain up to date knowledge of insurance guidelines
* Guide and assist Patient Care Coordinators through difficult accounts
* Provide information and assist patients when help is needed by researching and resolving billing problems or issues
* Communicate and provide information to attorneys regarding medical records and patient balances
Qualifications:
* High school diploma or general education degree (GED)
* Basic knowledge of billing and/or account receivable experience
* Billing and coding certification preferred.
Take the next step in your career with Highbar Physical Therapy - Apply today!
More About Us:
We develop leading-edge physical therapists who practice at the top of their license, acting as primary care providers for musculoskeletal disorders, and challenging themselves and their patients to reach new goals.
Highbar is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, gender, gender identity, sexual orientation, disability, age, or veteran status.
$33k-43k yearly est. 49d ago
Billing Specialist
Highbar Physical Therapy
Account representative job in Providence, RI
Job DescriptionHighbar Physical Therapy is Hiring! Help us revolutionize the Physical Therapy industry! Highbar is a leading outpatient physical therapy practice experiencing significant growth with locations across New England. We've evolved our name to reflect the standard of care we've always provided and demonstrate how we are different.
We bring together the science of musculoskeletal health with the art of individualized care, consistently delivering life-changing outcomes for our patients.
The Billing Specialist is responsible for all revenue cycle activities which include: posting payments, analyzing explanation of benefit (EOB) statements and monitor accounts receivables. The billing specialist will maintain compliance with insurance companies and notify the Senior billing specialist when further investigation is necessary. The role also includes quality monitoring to ensure clean claim processing. What You'll Do:
Receive and post patient payments and schedule visits when necessary
Apply insurance payments to patient accounts
Follow up with insurance companies when claims are incorrectly denied, submit appeals and revise account information when necessary
Regularly review and maintain up to date knowledge of insurance guidelines
Guide and assist Patient Care Coordinators through difficult accounts
Provide information and assist patients when help is needed by researching and resolving billing problems or issues
Communicate and provide information to attorneys regarding medical records and patient balances
Qualifications:
High school diploma or general education degree (GED)
Basic knowledge of billing and/or account receivable experience
Billing and coding certification preferred.
Take the next step in your career with Highbar Physical Therapy - Apply today!
More About Us:We develop leading-edge physical therapists who practice at the top of their license, acting as primary care providers for musculoskeletal disorders, and challenging themselves and their patients to reach new goals.
Highbar is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, gender, gender identity, sexual orientation, disability, age, or veteran status.
$33k-43k yearly est. 19d ago
Billing Specialist (Per Diem)
Care New England 4.4
Account representative job in Warwick, RI
Accurately prepares edits and submits bills in a timely manner, in accordance with requirement of third-party payers. Conducts related activities to support the efficient operations of the department. Knowledgeable in all aspects of Agency policy and services. Maintains knowledge of all billing policies, regulations, rules and reimbursement.
Requirements:
High school diploma or equivalent required. Associate s Degree preferred.
Two (2) years billing experience in a medical setting preferred.
Demonstrated competency in typing, use of a calculator, professional telephone skills, filing, photocopying and fax operations.
Previous experience with PCs and knowledge of the computer systems and software, including Excel and Word, as well as electronic billing required.
Care New England Health System (CNE)
and its member institutions Butler Hospital, Women & Infants Hospital, Kent Hospital, VNA of Care New England, Integra, The Providence Center, and Care New England Medical Group, and our Wellness Center are trusted organizations fueling the latest advances in medical research, attracting the nation s top specialty-trained doctors, and honing renowned services and innovative programs to engage in the important discussions people need to have about their health.
Americans with Disability Act Statement: External and internal applicants, as well as position incumbents who become disabled must be able to perform the essential job-specific functions either unaided or with the assistance of a reasonable accommodation, to be determined by the organization on a case-by-case basis.
EEOC Statement: Care New England is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status
Ethics Statement: Employee conducts himself/herself consistent with the ethical standards of the organization including, but not limited to hospital policy, mission, vision, and values.
$34k-43k yearly est. 18d ago
Billing Specialist
Gbu Mso
Account representative job in Hanover, MA
About the Role
To be considered a qualified candidate, must have knowledge of CPT surgical coding and ICD10 diagnostic coding. A minimum of two years of related medical coding experience including one year of surgery coding preferably in an Urology surgery setting.
What You'll Be Doing
Review all clinical documentation to code and post-surgery charges and hospital charges for insurance billing.
Assist with CPT and ICD 10 coding.
Will keep lines of communication open with Team Lead and Supervisor.
Maintains all patient information according to the established patient confidentiality policy.
Maintains compliance with all governmental and regulatory requirements.
Responsible for completing, in a timely manner, all mandated training and in-services, including but not limited to annual OSHA training and PPD placements.
Responsible for working Accounts Receivable (AR) for assigned providers.
Review assigned provider surgical schedules.
Performs all other duties as assigned.
What We Expect from You
High School Graduate or equivalent
Minimum of three (3) years related coding or medical billing experience is required.
CPC preferred
Reasoning Ability
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Computer Skills
To perform this job successfully, an individual should have thorough knowledge in computer information systems.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl and talk or hear. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Salary: Please note that the hourly rate for this position will vary based on experience level, education and location.
$23 - $25 / hour
Travel
Travel is primarily local during the business day, although some out-of-the-area and overnight travel may be expected.
What We are Offer You
At U.S. Urology Partners, we are guided by four core values. Every associate living the core values makes our company an amazing place to work. Here “Every Family Matters”
Compassion
Make Someone's Day
Collaboration
Achieve Possibilities Together
Respect
Treat people with dignity
Accountability
Do the right thing
Beyond competitive compensation, our well-rounded benefits package includes a range of comprehensive medical, dental and vision plans, HSA / FSA, 401(k) matching, an Employee Assistance Program (EAP) and more.
About US Urology Partners
U.S. Urology Partners is one of the nation's largest independent providers of urology and related specialty services, including general urology, surgical procedures, advanced cancer treatment, and other ancillary services. Through Central Ohio Urology Group, Associated Medical Professionals of NY, Urology of Indiana, and Florida Urology Center, the U.S. Urology Partners clinical network now consists of more than 50 offices throughout the East Coast and Midwest, including a state-of-the-art, urology-specific ambulatory surgery center that is one of the first in the country to offer robotic surgery. U.S. Urology Partners was formed to support urology practices through an experienced team of healthcare executives and resources, while serving as a platform upon which NMS Capital is building a leading provider of urological services through an acquisition strategy.
U.S. Urology Partners is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.
$23-25 hourly Auto-Apply 60d+ ago
Lead, Accounts Receivable Specialist
Cardinal Health 4.4
Account representative job in Providence, RI
**_What Customer Service Operations contributes to Cardinal Health_** Contracts and Billing is responsible for finance related activities such as customer and vendor contract administration customer and vendor pricing, rebates, billing (including drop-ships), processing chargebacks and vendor invoices and developing and negotiating customer and group purchasing contracts.
+ Demonstrates knowledge of financial processes, systems, controls, and work streams.
+ Demonstrates experience working collaboratively in a finance environment coupled with strong internal controls.
+ Possesses understanding of service level goals and objectives when providing customer support.
+ Demonstrates ability to respond to non-standard requests from vendors and customers.
+ Possesses strong organizational skills and prioritizes getting the right things done.
The Accounts Receivable Team Lead performs day-to-day AR functions with the goal of ensuring that all policies and procedures related to providing consistent, supervisor customer/patient care are adhered to, and service & production goals are met effectively and efficiently. They will work within the scope of responsibilities as dictated below with guidance and support from AR & Billing leadership teams.
**_Responsibilities_**
+ Provides ongoing leadership and support to team associates to ensure that day-to-day service and production goals are met.
+ Assists management in monitoring associates' goals and objectives daily; motivates and encourages associates to maximize performance.
+ Provides ongoing feedback, recommendations, and training as appropriate.
+ Assists supervisors in ensuring staff adherence to company policy and procedures.
+ Assists supervisors in related personnel documentation as required, necessary, or appropriate.
+ Acts as a subject matter expert in claims processing.
+ Processes claims: investigates insurance claims; properly resolves by follow-up & disposition.
+ Lead and manage escalation projects, addressing complex issues and ensuring timely resolution to maintain optimal account receivables performance and client satisfaction.
+ Resolves complex insurance claims, including appeals and denials, to ensure timely and accurate reimbursement.
+ Verifies patient eligibility with secondary insurance company when necessary.
+ Bills supplemental insurances including all Medicaid states on paper and online.
+ Oversees appeals and denials management to maximize revenue recovery and minimize financial leakage, ensuring all claims are accurately processed and followed up in a timely manner.
+ Manages billing queue as assigned in the appropriate system.
+ Investigates and updates the system with all information received from secondary insurance companies.
+ Ensures that all information given by representatives is accurate by cross referencing with the patient's account, followed by using honest judgement in any changes that may need to be made.
+ Processes denials & rejections for re-submission (billing) in accordance with company policy, regulations, or third party policy.
+ Updates patient files for insurance information, Medicare status, and other changes as necessary or required as related to billing when necessary
**_Qualifications_**
+ 6+ years of experience, preferred
+ High School Diploma, GED or technical certification in related field or equivalent experience, preferred
+ Proficiency in Microsoft Excel (e.g., pivot tables, formulas), preferred
**_What is expected of you and others at this level_**
+ Takes the lead in effectively applying and teaching new processes and skills in order to accomplish a wide variety of assignments
+ Comprehensive knowledge in technical or specialty area
+ Ability to apply knowledge beyond own areas of expertise
+ Performs the most complex and technically challenging work within area of specialization
+ Preempts potential problems and provides effective solutions for team
+ Works independently to interpret and apply company procedures to complete work
+ Provides guidance to less experienced team members
+ May have team leader responsibilities but does not formally supervise
**Anticipated hourly range:** $22.30 - $32.00/hour
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 1/8/2026 *if interested in opportunity, please submit application as soon as possible.
_The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity._
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
$22.3-32 hourly 34d ago
AR Claims Analyst
Evenflo 3.8
Account representative job in Canton, MA
* Process and post customer payments, including checks, ACH, wire transfers, and credit card transactions accurately and timely. * Investigate and resolve complex billing, payment discrepancies, and claims such as unauthorized deductions, shortages, pricing errors, and customer disputes
* Pull supporting documentations for deductions and coordinate with internal teams for timely resolution and approval.
* Process deduction clearances and proactively escalate inconsistencies or missing information to management.
* Coordinate with the sales team to validate deductions and ensure alignment with contract terms and promotional agreements.
* Attend weekly AR meetings; provide detailed status updates on aged receivables and prioritize collection efforts based on risk exposure.
* Prepare weekly and monthly analytical reports related to, chargebacks, deductions, aging, and collection activities to provide visibility to management.
* Maintain accurate records of AR activities dispute resolution progress, and communications for audit and compliance purposes.
* Monitor customer account balances and identify elevated risk accounts requiring immediate attention or escalation.
* Partner with the customer service team to support invoice reissuance, proof delivery requests, and order hold releases.
* Support monthly, quarterly, and year-end closing activities by reconciling AR sub-ledger to the general ledger.
* Assist in developing SOPs and continuous improvement initiatives for AR and claims workflows.
* Participate in system enhancement projects, including ERP upgrades and automation tools aimed at improving AR efficiency.
* Provide ad hoc financial analyses, dashboards, or metrics as required by the Accounting Manager or Finance leadership
Required Experience
* A minimum of 1 - 5 years of experience in Account Receivables, claims, collections, or a related accounting role.
* Experience in working with high-volume transactions and customer account reconciliation.
* Experience with SAP
Required Technical Competencies
* Strong verbal and written communication skills, with the ability to communicate effectively across departments and with customers.
* Advanced Proficient with MS Office Suite - specifically Excel
* Strong analytical skills with high attention to detail and accuracy
* Ability to manage multiple priorities and meet deadlines in a fast-[aced environment.
* Demonstrated problem-solving skills with a proactive and solution-oriented mindset
* Basic knowledge of ERP such as SAP, or similar platform is a plus
* Experience with EDI
Required Behavioral Competencies
* Builds Customer Loyalty- Effectively meets internal/external customer needs; building productive customer relationships; taking responsibility for customer satisfaction and loyalty.
* Manages Work- Effectively managing one's time and resources to ensure that work is completed efficiently.
* Stress Tolerance- Maintains focus and productivity under pressure; adapts to dynamic priorities and fast-paced environments.
* Work Standards- Sets high performance standards and demonstrates accountability for accuracy and results.
* Contributes to Team Success - Collaborates effectively across functions; supports team goals and foster a cooperative work environment.
* Initiates Action - Proactively identifies opportunities for improvement, takes initiative to resolve issues before escalation
* Detail-Oriented - Ensure completeness and accuracy in payment application, reporting, and deduction documentation.
* Problem Solving - Applies analytical thinking to resolve complex claim issues and customer disputes.
* Communication - Clearly conveys information across teams, capable of writing professional emails and reports.
$40k-50k yearly est. 42d ago
A/R Billing Specialist (PT/FT)
Eye Care Specialists 4.6
Account representative job in Norwood, MA
We are seeking a dependable and detail-oriented A/R Billing Specialist to join our healthcare team. This role is responsible for posting insurance and patient payments, entering charges for surgeries and services, monitoring accounts receivable, and assisting patients with billing questions both in person and over the phone. The ideal candidate is accurate, organized, able to multitask in a fast-paced environment, and communicates professionally with patients, staff, and physicians.
Key Responsibilities
Post insurance payments accurately and timely
Post patient payments as requested
Enter charges for surgeries, procedures, and other services
Assist patients with billing and account inquiries, in person and by phone
Print and balance daily day sheets and prepare receipts for deposit
Follow up on insurance requests for additional information and claim denials
Review accounts receivable aging reports and refile or follow up on claims as needed
Assist with additional patient service duties as requested
Responsibilities may be modified at management's discretion
Minimum Education Requirements
High school diploma or GED
Experience & Background
Minimum one year of experience in medical billing, accounts receivable in a healthcare setting
Ability to perform basic mathematical calculations
Experience with CPT and diagnosis codes preferred
Proficient in typing, filing, and general computer use
Required Skills & Competencies
Accurately posts charges and payments, including proper use of modifiers
Maintains strict patient confidentiality
Communicates clearly and professionally with patients and staff
Works collaboratively with physicians and team members
Willing to assist in all patient service roles as needed
Participates in required meetings and ongoing professional development
Complies with all organizational policies including attendance, punctuality, and dress code
Physical Requirements
Ability to handle and count cash accurately with minimal errors
Ability to sit for extended periods with occasional bending
Ability to view and enter data into a computer for long periods
Ability to communicate effectively via telephone
Why Join Our Team
Supportive and collaborative work environment
Flexible PT scheduling
Opportunity to grow within a well-established healthcare practice
Excellent full-time benefits package, featuring health, dental, and vision coverage; short- and long-term disability; 401(k); generous PTO; and paid holidays.
$44k-52k yearly est. 5d ago
Contract/AIA Billing Specialist
Encore Fire Protection 3.9
Account representative job in Pawtucket, RI
Who We Are
At Encore Fire Protection, we are proud to be the east coast's largest full-service fire protection company, serving over 90,000 customers from Maine to Louisiana. With a team of over 2,200 dedicated employees, we provide innovative, customized fire suppression, fire sprinkler, and fire alarm solutions that protect lives and properties every day. Our goal is to deliver superior experience to those who trust us to safeguard what matters most. We are passionate about continuous growth, innovation, and maintaining a culture that thrives on success and commitment to safety. Our mission?
To be the best fire protection company the industry has ever seen.
Position Overview:
Encore Fire Protection is seeking a Contract Billing Specialist to join our high-performing finance team at our Pawtucket, RI headquarters. This is a great opportunity for a detail-oriented professional with strong experience in AIA and construction billing to thrive in a dynamic, fast-paced environment.
As a Contract Billing Specialist, you will take ownership of the full billing cycle for a portfolio of over 80 active construction projects, ensuring accurate and timely invoicing. You'll serve as the key point of contact between our internal project teams and external clients, playing a vital role in ensuring financial accuracy and customer satisfaction.
Encore Fire Protection is a leading full-service fire protection company serving the Northeast from Maine to Louisiana. With over 2,000 employees and 50,000+ customers, our mission is to save lives and protect property through exceptional fire suppression, sprinkler, and alarm systems. If you're ready to be part of a rapidly growing team with a passion for purpose and results, we want to hear from you.
Responsibilities:
Prepare and submit monthly AIA billing forms (G702/G703) with accuracy and compliance.
Generate customer invoices through intercompany billing software.
Oversee billing for a portfolio of 80+ construction projects.
Partner with project managers and clients to resolve billing discrepancies and streamline processes.
Set up and maintain construction project records in SAGE, including contract changes and supporting documentation.
Review contracts to extract critical billing details, terms, and line items.
Manage lien waiver preparation and tracking (conditional, unconditional, and final).
Monitor collections on outstanding invoices and follow up on retention and change order approvals.
Track and verify Certificates of Insurance (COIs) for all relevant projects.
Audit project completions to ensure accuracy in billing and collection of retainage.
Qualifications:
Minimum 2-3 years of proven experience in AIA billing or construction project billing.
Solid understanding of accounting principles and contract billing best practices.
Strong attention to detail and organizational skills.
Proficiency in Microsoft Excel and billing/accounting systems.
Prior experience with SAGE or similar ERP platforms.
Excellent communication skills and ability to work cross-functionally.
What We Offer: At Encore, we're all about creating a culture where success is celebrated. We recognize that our work makes people's lives safer, and we reward those who contribute to our growth. Here's what you can expect:
Competitive Salary: Compensation commensurate with your experience, with the opportunity to earn performance-based bonuses tied to your personal effectiveness and contributions to the team.
Purpose-Driven Work Environment: We believe in working smarter, not harder. You'll be part of a culture that values results, and we empower our team to focus on impactful work.
Flexible Dress Code: Upon joining, you'll receive branded Encore gear and we believe in dressing for the objective, not the occasion. Most days, you can enjoy a casual work environment, but we'll dress up when the situation calls for it.
Innovative Culture: We encourage a culture of experimentation and improvement. You'll have the freedom to express your ideas and be part of a company that is always looking to improve and grow.
Tools for Success: Access to leading-edge web-based productivity tools.
Health and Wellness: Comprehensive medical, dental, and vision coverage through Blue Cross to keep you and your family healthy.
Retirement Planning: Participation in our Fidelity 401(k) plan with a company match, helping you save for your future.
Life Insurance: Company-paid life insurance policy of $50,000 to give you peace of mind.
Encore Fire Protection is an Equal Opportunity Employer.
Encore Fire Protection is an E-Verify Employer.
As an EEO/AA employer, Encore Fire Protection considers applicants for employment without regard to, and does not discriminate on the basis of, gender, sex, sexual orientation, gender identity, national origin, age, race, protected veteran status, disability, or any other legally protected status.
#LI-LP1
$37k-51k yearly est. Auto-Apply 60d ago
Accounts Receivable Specialist, Customer Service Operations
Cardinal Health 4.4
Account representative job in Providence, RI
**Remote Hours: Monday - Friday, 7:00 AM - 3:30 PM PST (or based on business need)** **_What Accounts Receivable Specialist II contributes to Cardinal Health_** Account Receivable Specialist II is responsible for verifying patient insurance and benefits, preparing and submitting claims to payers, correcting rejected claims, following up on unpaid and denied claims, posting payments, managing accounts receivable, assisting patients with payment plans, and maintaining accurate and confidential patient records in compliance with regulations like HIPAA.
+ Demonstrates knowledge of financial processes, systems, controls, and work streams.
+ Demonstrates experience working collaboratively in a finance environment coupled with strong internal controls.
+ Possesses understanding of service level goals and objectives when providing customer support.
+ Demonstrates ability to respond to non-standard requests from vendors and customers.
+ Possesses strong organizational skills and prioritizes getting the right things done.
**_Responsibilities_**
+ Submitting medical documentation/billing data to insurance providers
+ Researching and appealing denied and rejected claims
+ Preparing, reviewing, and transmitting claims using billing software including electronic and paper claim processing
+ Following up on unpaid claims within standard billing cycle time frame
+ Calling insurance companies regarding any discrepancy in payment if necessary
+ Reviewing insurance payments for accuracy and completeness
**_Qualifications_**
+ HS, GED, bachelor's degree in business related field preferred, or equivalent work experience preferred
+ 2 + years' experience as a Medical Biller or within Revenue Cycle Management preferred
+ Strong knowledge of Microsoft Excel
+ Ability to work independently and collaboratively within team environment
+ Able to multi-task and meet tight deadlines
+ Excellent problem-solving skills
+ Strong communication skills
+ Familiarity with ICD-10 coding
+ Competent with computer systems, software and 10 key calculators
+ Knowledge of medical terminology
**_What is expected of you and others at this level_**
+ Applies basic concepts, principles, and technical capabilities to perform routine tasks
+ Works on projects of limited scope and complexity
+ Follows established procedures to resolve readily identifiable technical problems
+ Works under direct supervision and receives detailed instructions
+ Develops competence by performing structured work assignments
**Anticipated hourly range:** $22.30 per hour - $32 per hour
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 10/5/2025 *if interested in opportunity, please submit application as soon as possible.
The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
$22.3-32 hourly 26d ago
AR Claims Analyst
Evenflo Company 3.8
Account representative job in Canton, MA
Process and post customer payments, including checks, ACH, wire transfers, and credit card transactions accurately and timely.
Investigate and resolve complex billing, payment discrepancies, and claims such as unauthorized deductions, shortages, pricing errors, and customer disputes
Pull supporting documentations for deductions and coordinate with internal teams for timely resolution and approval.
Process deduction clearances and proactively escalate inconsistencies or missing information to management.
Coordinate with the sales team to validate deductions and ensure alignment with contract terms and promotional agreements.
Attend weekly AR meetings; provide detailed status updates on aged receivables and prioritize collection efforts based on risk exposure.
Prepare weekly and monthly analytical reports related to, chargebacks, deductions, aging, and collection activities to provide visibility to management.
Maintain accurate records of AR activities dispute resolution progress, and communications for audit and compliance purposes.
Monitor customer account balances and identify elevated risk accounts requiring immediate attention or escalation.
Partner with the customer service team to support invoice reissuance, proof delivery requests, and order hold releases.
Support monthly, quarterly, and year-end closing activities by reconciling AR sub-ledger to the general ledger.
Assist in developing SOPs and continuous improvement initiatives for AR and claims workflows.
Participate in system enhancement projects, including ERP upgrades and automation tools aimed at improving AR efficiency.
Provide ad hoc financial analyses, dashboards, or metrics as required by the Accounting Manager or Finance leadership
Required Experience
A minimum of 1 - 5 years of experience in Account Receivables, claims, collections, or a related accounting role.
Experience in working with high-volume transactions and customer account reconciliation.
Experience with SAP
Required Technical Competencies
Strong verbal and written communication skills, with the ability to communicate effectively across departments and with customers.
Advanced Proficient with MS Office Suite - specifically Excel
Strong analytical skills with high attention to detail and accuracy
Ability to manage multiple priorities and meet deadlines in a fast-[aced environment.
Demonstrated problem-solving skills with a proactive and solution-oriented mindset
Basic knowledge of ERP such as SAP, or similar platform is a plus
Experience with EDI
Required Behavioral Competencies
Builds Customer Loyalty- Effectively meets internal/external customer needs; building productive customer relationships; taking responsibility for customer satisfaction and loyalty.
Manages Work- Effectively managing one's time and resources to ensure that work is completed efficiently.
Stress Tolerance- Maintains focus and productivity under pressure; adapts to dynamic priorities and fast-paced environments.
Work Standards- Sets high performance standards and demonstrates accountability for accuracy and results.
Contributes to Team Success - Collaborates effectively across functions; supports team goals and foster a cooperative work environment.
Initiates Action - Proactively identifies opportunities for improvement, takes initiative to resolve issues before escalation
Detail-Oriented - Ensure completeness and accuracy in payment application, reporting, and deduction documentation.
Problem Solving - Applies analytical thinking to resolve complex claim issues and customer disputes.
Communication - Clearly conveys information across teams, capable of writing professional emails and reports.
$40k-50k yearly est. 40d ago
A/R Billing Specialist (PT/FT)
Eye Care Specialists 4.6
Account representative job in Norwood, MA
Job Description
We are seeking a dependable and detail-oriented A/R Billing Specialist to join our healthcare team. This role is responsible for posting insurance and patient payments, entering charges for surgeries and services, monitoring accounts receivable, and assisting patients with billing questions both in person and over the phone. The ideal candidate is accurate, organized, able to multitask in a fast-paced environment, and communicates professionally with patients, staff, and physicians.
Key Responsibilities
Post insurance payments accurately and timely
Post patient payments as requested
Enter charges for surgeries, procedures, and other services
Assist patients with billing and account inquiries, in person and by phone
Print and balance daily day sheets and prepare receipts for deposit
Follow up on insurance requests for additional information and claim denials
Review accounts receivable aging reports and refile or follow up on claims as needed
Assist with additional patient service duties as requested
Responsibilities may be modified at management's discretion
Minimum Education Requirements
High school diploma or GED
Experience & Background
Minimum one year of experience in medical billing, accounts receivable in a healthcare setting
Ability to perform basic mathematical calculations
Experience with CPT and diagnosis codes preferred
Proficient in typing, filing, and general computer use
Required Skills & Competencies
Accurately posts charges and payments, including proper use of modifiers
Maintains strict patient confidentiality
Communicates clearly and professionally with patients and staff
Works collaboratively with physicians and team members
Willing to assist in all patient service roles as needed
Participates in required meetings and ongoing professional development
Complies with all organizational policies including attendance, punctuality, and dress code
Physical Requirements
Ability to handle and count cash accurately with minimal errors
Ability to sit for extended periods with occasional bending
Ability to view and enter data into a computer for long periods
Ability to communicate effectively via telephone
Why Join Our Team
Supportive and collaborative work environment
Flexible PT scheduling
Opportunity to grow within a well-established healthcare practice
Excellent full-time benefits package, featuring health, dental, and vision coverage; short- and long-term disability; 401(k); generous PTO; and paid holidays.
How much does an account representative earn in Tiverton, RI?
The average account representative in Tiverton, RI earns between $27,000 and $67,000 annually. This compares to the national average account representative range of $26,000 to $51,000.
Average account representative salary in Tiverton, RI