Admitting interviewer vs registration coordinator

Differences between admitting interviewer and registration coordinator duties and responsibilities

Admitting interviewer example responsibilities.

• Manage confidential patient information according to HIPPA guidelines.
• Remain positive in every negative situation, using compassion and personality appropriately to asses and diffuse critical situations.
• Assign ICD-9 and CPT coding on all admissions.
• Interview patients; verify demographic and insurance information in the Invision application program.

Registration coordinator example responsibilities.

• Complete follow up calls to patients about their office visits and schedule surgery dates and times.
• Provide Commercial/private health plans, Medicare and Medicaid metrics and data collection.
• Call each patient day before surgery or procedure and give them their Pre-Op instructions and arrival time.
• Complete Medicaid application for clients without insurance.
• Communicate effectively with patients, physicians, insurance companies, case management and all hospital departments.
• Provide follow-ups when necessary for patients regarding their insurance coverage status as it relates to clinical visits and/or medication prescriptions.
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