Adult protective caseworker jobs near me

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REPORTS TO: Case Manager DEPARTMENT: Refugee Services Home Studies & Post Release SCHEDULE: Full-Time / Hybrid $1000 HIRING Incentive AGENCY BACKGROUND: MercyFirst is a not-for-profit human and social service agency that has been serving children and families in need since we were founded by the Sisters of Mercy/Hermanas de las Misericordia in 1894. Today our agency continues to address the emotional and physical needs of children and families in Brooklyn, Queens and across Long Island through innovative treatments and life-changing interventions. We provide community-based prevention and family foster care services, group homes in the community for struggling children and families within the child welfare and juvenile justice systems, and short-term residential services for unaccompanied migrant children. Each year, MercyFirst serves more than 3,000 children, teenagers and families overcome enormous obstacles, re-imagine their futures and develop their full potential. PROGRAM BACKGROUND: The children in our START with Hope program are in the U.S. as children whose parents/guardians are not physically with them. Many of our children have fled dangerous and violent situations in their own home countries, including but not limited to Central and South America. Most of our children have suffered devastating losses through trauma, violence, abandonment, poverty, substance abuse, or abuse. The children's safety, nutritional, medical, emotional health and education are our top priorities. POSITION SUMMARY: Case Workers also provide initial support to the child and sponsor family in the first few months of placement. Hybrid remote work schedule. This position requires 10-40% travel in the NE region of the country to visit newly reunited and/or newly joined sponsor families and children Additional regional travel may be required. REQUIRED QUALIFICATIONS: The office of Refugee Resettlement (ORR) requires all candidates and employees to show proof of immunity to vaccine-preventable diseases transmitted by the respiratory route if working directly with children, including Varicella, MMK (Measles, Mumps, and Rubella) DTaP or DTap, and Influenza. Bachelor Degree in social work or related field 2+ year of related experience working with children/youth and families, prior work experience with new immigrants highly preferred Bilingual (Spanish) required Valid driver's license required Ability and willingness to work varied shifts including evenings and weekends Must successfully complete all required training Understanding and willingness to commit to the agency's mission, core values, Sanctuary commitments and Diversity, Equity, Inclusion and Belonging (DEIB) RESPONSIBILITIES: This position requires 10%-40% traveling Works in partnership with Lead Caseworker to maintain contact with Office of Refugee and Resettlement (ORR) regarding incident management and any changes to UC status. Works in partnership with CW supervisor to liaison with other agencies and with other networks and providers on a weekly basis. Shadows new employees with assessments, child interviews and monitors the job performance of Case Managers. Provide case management and family reunification services to Unaccompanied Alien Children (UAC) and identified sponsors/permanency resources. Responsible for the initial and ongoing assessment of the needs of each UAC, including initial and ongoing screening for human trafficking concerns. Adhere to mandates and regulations for UACs (i.e.: attending Immigration Court, providing related documentation to the judge). Maintain contact with Office of Refugee Resettlement (ORR) regarding incident management and any changes in a UAC's status. Prepare clear and accurate progress notes, needs assessments and Individual Service Plans. BENEFITS/PERKS: A comprehensive health insurance package including medical, dental and vision plans for you and your family (fulltime reqd) 403B retirement benefits Employer-paid life insurance and long-term disability insurance Generous paid time off (vacation, personal, 12 paid holidays for fulltime, sick leave based on hours worked) Free employee assistance program through National EAP Insurance discounts for our staff and their families Trainings to support professional and personal development Employee wellness program Employee recognition activities Salary: $60,000 per year $1000 Hiring Incentive after 500 hours worked MercyFirst is an inclusive, anti-racist, multicultural organization and an Equal Opportunity Employer who welcomes prospective employees from diverse backgrounds for all levels at the agency. We strive for a workforce that is reflective of the communities we serve, and do not discriminate on the basis of actual or perceived race, color, national origin, alienage or citizenship status, religion or creed, sex, sexual orientation, gender identity and/or expression, disability, age (18 and over), military status, prior record of arrest or conviction, marital status, partnership status, care giver status, pregnancy, genetic information or predisposition or genetic characteristic, unemployment status, status as a victim or witness of domestic violence, sex offenses or stalking, consumer credit history, or any other status protected by federal, state, and/or city law. This includes, but is not limited to, employment actions against and treatment of employees and applicants for employment.

The Social Services Caseworker investigates claims of abuse and neglect of children AND/OR maintains a caseload of children/families who have previously been determined to require the protective services in the agency as determined appropriate AND/OR manages a caseload of foster care and/or adoption assessments and placements. This classification also prepares child-related cases for court and participates in legal action. QUALIFICATIONS: Bachelor's degree in behavioral science, social science, early childhood development technology, education, or related fields OR agreement to complete bachelor's degree within five years of hire. The ideal candidate will have knowledge of Federal, State, and Local laws, rules, and regulations governing eligibility, agency computer systems, office management, social sciences, counseling, and case plans. They will also possess skills in typing, word processing, interviewing, and reasoning ability (numerical, verbal, clerical, interpersonal, and physical). DUTIES: The Social Services Caseworker investigates claims of abuse and neglect of children AND/OR maintains a caseload of children/families who have previously been determined to require the protective services in the agency. They participate in legal actions including testifying in court as necessary. They will meet procedural deadlines that govern the management of social services cases set by the State of Ohio and ensure the documentation is complete. They will serve on internal/external committees and attend various agency meetings, as well as develop and administer public education programs pertaining to issues related to the case assignments. Must be able to perform on-call status when needed. The Social Services Caseworker is responsible that children are cared for in a safe environment. The incumbent must attend to the possibility of harm coming to children, who are unable to protect themselves. This position requires attention to ensure that actions do not create dangerous situations for children. These children are incapable of protecting themselves from physical, mental, and/or sexual abuse. This position involves regular exposure to environmental factors (e.g., cold, excessive heat, noise, fumes, vibration, dirt) during interviews and meetings conducted outside of the office. The incumbent may occasionally interact with angry or hostile clients. These duties are illustrative only and you may perform some or all of these duties or other job-related duties as assigned. HOURS Monday - Friday, 8a - 5p (Hours may vary due to the needs of the agency outside of normal working hours) FLSA Non-Exempt from Overtime BENEFITS Medical, Health Savings Account County Contribution, Dental, Vision, Life & AD&D Insurance, Flexible Spending Accounts for Health & Dependent Care, OPERS Retirement with Employer Contribution of 14% (Higher for Law Enforcement), Deferred Compensation Programs, Paid Vacation & Sick Time, Paid Holidays, Employee Assistance Program, Tuition Discounts, Fitness Center Discounts PAY $21.56/hour EQUAL OPPORTUNITY EMPLOYER STATEMENT: The Miami County Board of Commissioners, including those agencies under other elected officials, is an equal opportunity employer and does not make employment decisions in a discriminatory manner based on race, color, religion, gender, national origin, age, sexual orientation, gender identity, disabilities that can be reasonably accommodated, or veteran status. The County complies with all applicable federal and state laws, rules, and regulations. This policy prohibits both discrimination based on any of the above-listed protected characteristics, retaliation against a person who opposes or complains about prohibited conduct, or participates in any way in the complaint, investigation, or reasonable accommodation processes.

Department of Children, Youth and Families is seeking a compassionate individual with strong assessment, engagement and writing skills for a Casework Specialist position in the Intake/ Investigatory Unit. Responsibilities include; Respond to abuse allegations (physical, sexual, emotional); conduct investigations to assess risk and insure the safety of children. home visits, providing client transport, interviewing to gather information and writing reports. Maintain current/ accurate/ retrievable records, provide resource/ referral to community resources/ department services, testify in court. Address issues of school attendance, work with law enforcement, judical systems, medical systems, collateral professionals and community based agencies. Ideal candidate can manage multiple priorities when responding to urgent situations, is proficient in documenting interactions and maintaining focus in a very busy environment. Minimum requirements: Bachelors in the Social Sciences; or Bachelors with 12 credits in the Social Sciences. Applicants must have two years of paid social services employment OR 6 months employment as a GPS Specialist. Requries working outside of the core business hours . This position includes the potential for a flexible work arrangement that may include remote work. Valid driver's license and use of a private vehicle required. Child Abuse, State Police and FBI clearance required. Writing skills assessment conducted at the interview. A pre-interview online assessment is requried. Bi-lingual (English/ Spanish) are encouraged to apply. These positions are subject to the provisions of a collective bargaining unit. Human Services Employee Addendum can be found here * Assess situation to determine if child is at risk of harm in accordance with regulatory guidelines. * Investigation of "more difficult cases"/ serious physical harm and sexual abuse. * Investigation of more complicated cases. * Knowledge and application of Child Protective Services Law and Juvenile Act. * Knowledge and application of court process and procedure * Ability to prepare staff for court presentation to include training on court presentation * Assess client needs to develop individual treatment plans in accordance with regulatory guidelines. * Timely written assessments, reports and summations. * Insure coordination and implementation of plan. * Monitor client participation/ progress in programs as per established case management standards. * Make necessary referrals and coordinate services. * Produce and maintain reports/ records/ client tracking system in accordance with regulations/ agency policies reflecting service needs, social services provided and case outcomes. * Attend conferences/ meeting with collateral agencies as they relate to client services. * Practice System of Care (SOC) single plan of care principles. * Provide peer leadership, direction and support to newer Caseworkers. * Provide peer mentoring and consultation to newer Caseworkers. * Attend training throughout the year. * Maintain a professional public image per county and agency policy. * Perform other duties, tasks and special projects as required. * Must have a valid driver's license and use of a private vehicle. Additional responsibilities per Unit Casework Specialist: Intake Services Unit * Primary responsibilities include the investigation of "more difficult/ complex cases" primarily serious physical harm and sexual abuse. * Knowledge of the Child Protective Services Law and Juvenile Act to include extensive investigatory/ case management experience. * Additionally, this person will service as a mentor/ lead worker providing leadership, support and direction to the new Child Abuse Investigations Casework Specialists Casework Specialist: Foster Parent Liaison: Placement Services Unit * Recruits, trains and serves as liaison between the Foster Parents, this department and casework staff Casework Specialist: Legal/ Administrative Court Liaison * Liaison to the court and attorneys * To staff: provides court presentation consultation, insures adherence to the CPSL and all mandates, agency policies and procedures * Maintains Legal Manual by updating policies maintains the court files, schedules hearings, writing/ filing of petitions. * Minimum Requirements: * Bachelor's in Social Work; or * Bachelor's in the Social Sciences; or * Bachelor's with 12 credits in the Social Sciences. * All to include 2 years of Social Services experience or 6 months experience as a GPS Specialist (Read more about GPS Specialist HERE) . * Degree must be from an accredited college/ university Preferred Skills, Knowledge & Experience: * 3 years or more paid experience Child Welfare case management * Investigatory training and experience * Investigating Sexual Abuse Certification (Child Welfare Training Program) * Public speaking, recruitment and training experience. * Strong engagement skills * Department of Human Services Caseworker certification. * Ability to understand/navigate complex systems * Ability to prioritize * Successfully completes projects within identified time frames * Knowledge and application of the Child Protective Services Law and Juvenile Act * Knowledge of community resources * Knowledge of court process and procedure * Experience and knowledge in child development. * Background and knowledge in social work and psychology. Relevant background checks, clearances, physicals, drug tests, and any other assessments or evaluations will be conducted after an offer of employment is given per County policy. Computer Skills: To perform this job successfully, an individual should have: * Basic Word skills * Basic Outlook skills (Email and Calendar) * Basic Internet skills (for research purposes) Physical Demands: While performing the duties of this position, the employee is frequently required to stand, walk, sit, talk or hear, taste or smell and travel to and from different locations. Occasionally, the employee will need to reach above shoulder height, and climb stairs. On rare occasions, the employee will need to work with arms above shoulder height, bend at the waist or work bent at the waist, lift or carry items, and work with an uncommon level of noise. The specific vision requirement for this position is: * Close vision (clear vision at 20 inches or less) Work Environment: * The noise level in the work environment is usually quiet to moderate. * Inclement weather can contribute to hazardous travel conditions. * Attending initial intakes alone and in all types of neighborhoods can potentially place you in an unsafe environment. * Field work, as assigned. * Court appearances, as necessary. Other: * This position requires extensive reading. * Ability to work extended hours, as needed. * This position requires professionalism.

Responsibilities: Secure all personal documentation and records in the agency safe. Documental All case activities in Credible, maintain original court documents in paper file and scan required documents into Electronic Record/Guardian Documents file on behalf of the ward. Adhere to required time frames for Probate paperwork. Advocate and maintain all communication with the attorney assigned to the case. Maintain consistent communication with supervisor A minimum of a monthly visits to the ward to monitor the care the ward is receiving in the community, group home or nursing home. Collect and review medical information and make informed decisions regarding proper medical care. Participate and advocate with nursing home staff at their plan of care meetings. Ensure that the ward's living environment is clean and safe, and they are in the least restrictive placement for their current level of care. Apply for all benefits and entitlements for the ward that shall include VA benefits, Medicaid, Social Security and Pension benefits. Communicate and coordinate with the ward's family on decisions regarding their loved one that can include preneed and end of life decisions. Assess and advocate for any cultural and religious practices that the ward and family may require in providing for their spiritual needs and making end of life decisions. Assess for signs or verbal reports of abuse or neglect and report all incidents to the proper authorities. Understand a mental status exam as it relates to cognitive impairment. Gather third party information during the assessment to collaborate need to Guardianship. Contact family and significant other to discuss and gather information for the Guardianship application process. Informs the court of significant changes in the case and files required reports with the court in a timely fashion. Maintain a basic understanding of entitlements and benefits programs and how to apply for needed benefits. Understanding Medicare and Medicaid rules as they pertain to nursing home placements, spend downs, and medical services provided under the ward's applicable insurance carrier. Maintain a basic understanding of the differences between indigent case and estate cases. Completes the appropriate application for the Probate Court within 10 days of the assessment. Communicates and provides up to date accurate information to the Attorney assigned to the case within the required time frame. The caseworker will assume on call duties as assigned during non-business hours. Periodically they may need to provide transportation for a ward. On occasion, the caseworker may need to respond to a crisis matter on a weekend or during the evening hours. Other duties as assigned by supervisor. Qualifications: Degree in Social Work or bachelor's degree in finance or legal professional preferred LSW or LPC licensure is beneficial Prior experience working with probate court, estates, financial accounting and or retail banking operations Strong working knowledge of issues which impact the elderly and the mentally ill. Microsoft Office Products; Electronic Medical Records; Ability to participate in meeting virtually Benefits: 401(k) with Employer Match Dental insurance, Disability insurance, Health insurance, Life insurance, Vision insurance Health savings account Paid time off Referral program Retirement plan accompanied with company match Miscellaneous requirements : Criminal background check; Pre-employment drug screen; Clear driving record; TB test and First Aid/CPR. Sensitive to the needs of the elderly. Ability to adapt to varied situations. Strong personal and organizational skills and the ability to work independently. Reliable transportation. If using personal vehicle to transport clients, must have at least the state minimum insurance coverage. Non Exempt : Eligible for overtime AN EQUAL OPPORTUNITY EMPLOYER - SERVICE PROVIDED THROUGH AFFIRMATIVE ACTION EOE-M/F/H including persons with disabilities and veterans

The Caseworker will be responsible for conducting intake assessments, initiating investigations, and assessing the safety of children in residential settings. Additionally, the Caseworker will collaborate and communicate with parents, caregivers, and other professionals to ensure the well-being of children under our care. * Strong interpersonal skills and the ability to build relationships. * Experience in social work and case management. * Proficient in casework and assessment techniques. * Excellent communication skills, both written and verbal. * Ability to effectively collaborate with diverse stakeholders. * Strong organizational and time management skills Bachelor's degree in social work or related field; LSW considered equivalent * Experience in child welfare or related field is a plus. * Knowledge of child protection laws and regulations. Three 10-hours shifts 10pm-10am flexible between Sunday and Saturday - Must be able to train 9am-7pm, M-F for 6 weeks*

Under general supervision from supervisor or administrator; provides intensive case planning services to clients; investigates allegations of abuse, neglect, self-neglect and exploitation. Maintains caseload of individuals and/or families. Participates in defining, establishing and implementing supportive services goals and plans for individual and/or family. Prepares, compiles and maintains social histories, case records, treatment data, supportive material and any reports or forms required by federal regulations, ORC statute or executive order. Establishes and maintains working relationship with community agencies (e.g., coordinates services, attends conferences and workshops, speaks to civic associations); makes court appearances as necessary. Summary of Job Duties Recognizes and evaluates if elder abuse (neglect, self-neglect, physical/emotional abuse and exploitation) is occurring. Conduct home visits and evaluate for emergent situations to include possible client removal. Participates in defining, establishing and implementing individual supportive services and plans. Collects, analyzes and interprets reliable and valid information; assesses progress of treatment plan and re-determines and make arrangements for needed services. Identifies and appraises actual and potential resources and services; proposes and develops feasible alternative arrangements and referrals; handles difficult and emergency cases (e.g., crisis intervention); maintains selective cases of alleged abuse, neglect, self-neglect, or exploitation in adult protective services caseloads. Maintains necessary case records, data snd supportive material; prepares and compiles social histories, discharge summaries, court documents and referrals; completes forms and writes reports as required by law and/or executive order or for research activities; complies with federal and state standards in providing progress notes, case plans and evaluations; prepares any necessary correspondence to families, courts, state and community agencies. Establishes and maintains working relationship with community partners to include Area Agency on Aging, Legal Aide, senior service agencies and local law enforcement. Participate in case conferences with community health organization providing discharge planning, continuity of services and involvement in patient care; make an assessment of the home to ensure smooth client transition to and from treatment facilities; maintains appropriate contact with courts, making court appearances as necessary; attends conferences and workshops; speaks to civic associations as a department representative. Ensure all cultural issues are addressed in the client case plan, consulting with other knowledgeable staff as needed. Conduct training of new APS staff and community partners on APS policies and procedures. Assist in the planning and execution of community events involving seniors and APS related issues which includes participation in the multi-disciplinary team (Performs Related Duties as Required) Minimum Qualifications and Requirements Master in Social Work, Criminal Justice or related field and one year experience as an Adult Protective Service Specialist 1. BA/BS in Social Work, Sociology, Psychology and Criminal Justice and at least three (3) years of experience in Adult Protective Services (Other Evidences May Be Substituted) Supplemental Information Crystal Report Training (Beginning and Advanced) Level Courses. Business Intelligence (Central Management Console) Training.

The Child Welfare (CW) Caseworker is responsible for the continuous assessment of abuse, neglect and other forms of maltreatment of children in the agency's care and custody and intervening for their safety when warranted. CW Caseworkers focus on ensuring the social, physical, psychological and emotional well-being of their clients. CW Caseworkers work with law enforcement, the court system, childcare providers, community services, families and relatives to ensure the permanency, safety and well-being of all children with whom they work. The CW Caseworker is committed to practicing cultural competence by working respectfully and effectively with people of all cultures, classes, races, genders, ethnic backgrounds, religions, sexual orientations, mental and physical abilities, ages and appearances in a manner that respects and preserves the dignity of all. The CW Caseworker commits to adhere to SCCS' mission, vision and values at all times. Essential Duties and Responsibilities include the following. Other related duties may be assigned. * Engages with families to evaluate safety and risk of all children being served in all interactions. * Make service recommendations. Collaborates with community professionals to meet the individual service needs of families to strengthen them, build supports, reduce risk, and remove safety threats to children. * Actively participate in all required client/case-centered meetings including but not limited to Team Decision Making Meetings, Semi-Annual Reviews, Family Team Meetings, Planned Permanency Review Panel, Administrative Case Conferences, Placement Review and Match Meetings. * Visits with all children in the placement setting or own home monthly in accordance with federal, state, and agency mandates to assess safety and care. Assists parent and/or caregiver in ensuring medical, therapeutic, psychiatric, educational and other applicable needs of children are met. * Develops case plans with all parties. Regularly reviews case plan progress with all parties. Conducts monthly visits with adult/parent/caregiver associated with case. Completes referral and linkage to services for children and families. Assess and evaluates family progress. Provides case management services to children and families. Support families in achievement of case plan objectives and goal. * Coordinates and works closely with other community service providers, i.e., doctors, therapists, schools and courts on behalf of the children on caseload; Coordinates or provides transportation for children to doctors, school, therapy and community agencies as needed. * Arranges, coordinates or supervises family visits at the Family Interaction Center, in the community, parent or relative homes. * Completes, prepares and/or updates all required/needed case documentation such as Comprehensive Assessment and Planning Model- Interim Solution (CAPMIS) tools, activity logs, life books, social/medical histories and child study inventories, etc. timely as required by mandates and agency policy. * Completes relevant reports and forms, such as Family Search and Engagement (FSE), Individual Child Care Agreements (ICCA), and Interstate Compact for the Placement of Children (ICPC) requests in accordance with ODJFS and agency guidelines. * Completes documentation into the Statewide Automated Child Welfare Information System(SACWIS)and Traverse system according to agency and departmental guidelines. * Works collaboratively with the Legal Department to file necessary affidavits and motions; Prepares testimony, case plans and/or other documentation required for court review hearings, dispositional hearings, trials, finalization hearings, or other hearings required for cases; Represents the Agency's position in court. * Supports other units/departments as needed; Available for CW Casework duties in Intake, Intake Screening & Supports, Placement Services, Protective, Protective Specialized Services and/or Social Service Programs departments as required by chain of command. * Assists in the orientation/shadowing of agency staff as required by the employee's chain of command. * Attends and participates in supervision meetings as established by the employee's chain of command and based on the needs of the worker/caseload; Attends and participates in all agency meetings including unit, department, division and all staff meetings. * Attends trainings as identified by the chain of command regarding child welfare and meets the annual requirements for working as a CW Caseworker in the State of Ohio, as well as biannual requirements for license in the State of Ohio, where required. Adheres to all agency policies and procedures, including but not limited to Professional Ethics and Conflict of Interest and adherence to the National Association of Social Workers (NASW) Code of Ethics, regardless of licensure. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience Bachelor's Degree in Social Work, Counseling (non-school related), Psychology, Sociology, Criminal Justice, Child and Family Development or Human Development and Family Studies; or MSW, MSSA or Master's in Counseling (non-school related) required. Two (2) years casework experience in public child welfare, mental health or family services agency preferred. Certificates, Licenses, Registrations LSW, LISW, PC or LPC preferred. Incumbent must possess a valid State of Ohio drivers' license with no more than eight (8) points on his/her driving record at any time to drive his/her/their own vehicle and no more than six (6) points to drive an agency vehicle. Incumbent must also possess auto insurance as defined by Ohio Administrative Code (OAC) at all times. Incumbent must also adhere to agency policies that address these topics. Supervisory Responsibilities This position has no supervisory responsibilities. Core Competencies To perform this job successfully, an individual must demonstrate the following competencies: 1. Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events; Reacts well under pressure. 2. Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Participates in meetings. Writes clearly and informatively; Varies writing style to meet needs; Able to read and interpret written information. 3. Customer Service - Manages challenging or emotional client and employee situations; Responds promptly to client's/employee needs; Solicits client feedback to improve service; Responds to requests for service and assistance. 4. Dependability - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time. Follows instructions, responds to management direction; Takes responsibility for own actions; Commits to complete goals and finalize work duties; Completes tasks on time or notifies appropriate person with an alternate plan; Follows through on commitments; Follows policies and procedures. 5. Cultural Competency - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; educates others on the value of diversity; promotes a harassment-free environment. 6. Ethics - Treats people with respect; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values; Treats others with respect and consideration regardless of their status or position; Maintains confidentiality. 7. Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed. 8. Innovation - Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others' attention. 9. Interpersonal Skills - Focuses on solving conflict, not blaming; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things; Approaches others in a tactful manner; Demonstrates insight and empathy. 10. Planning/Productivity - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Develops realistic action plans; Meets productivity standards; Completes work in timely manner; Strives to increase productivity. 11. Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics. 12. Safety and Security - Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly. 13. Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed. 14. Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote excellence; Monitors own work to ensure quality. Social Work Knowledge Base Must have knowledge and demonstrated skill in the following areas: Child Development, Family Systems Theory, Crisis Intervention, Domestic Violence Issues and Substance Abuse Issues. Must have working knowledge of DSM V or most current version of the diagnostic manual, risk assessment and child abuse/neglect indicators. Language Skills Ability to read and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports and business correspondence. Ability to effectively present information and respond to questions from supervisors, clients, and the general public. Demonstrated excellence in customer service required. Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Reasoning Ability Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Computer Skills To perform this job successfully, an individual must have demonstrated knowledge in all Microsoft Office products including, but not limited to Word, Excel, PowerPoint and Access, as well as Publisher; demonstrated knowledge of audiovisual equipment as it pertains to the training environment. Prior experience working with the Statewide Automated Child Welfare Information System (SACWIS) and/or Traverse Document Management System preferred. Other Qualifications Incumbent is required to travel to/from Agency meetings within the County and State as directed by his/her chain of command, and as required for job duties. Travel requires the use of a vehicle insured in the incumbent's name, unless a County-owned vehicle is secured pursuant to contract language and/or Agency policy/procedure. Personal vehicles must be in good working order and appropriately accommodate passengers as needed. Regular attendance is required. Incumbent must adhere to Agency policies regarding use of time off at all times. Incumbent is required to adhere to Agency rules & regulations and support the mission, vision & guiding principles at all times. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to: sit; use hands to manipulate objects; reach with hands and arms and talk or hear. The employee is frequently required to stand and walk. The employee is occasionally required to stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to twenty-five (25) pounds, occasionally lift and/or move up to fifty (50) pounds and rarely lift and/or move up to one hundred (100) pounds. Specific vision abilities required by this job include: close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to outside weather conditions. The noise level in the work environment is of moderate intensity. BACHELOR'S DEGREE REQUIRED Summit County Children Services 264 S. Arlington Street Akron, OH 44306 Work Schedule: Monday - Friday; 8:30am to 4:30pm Pre-Employment Testing Requirements: Pre-employment Drug and Alcohol Testing, Criminal Background Check, Driving Record Check Position : 576408000 Code : 20255700-14 Type : INTERNAL & EXTERNAL Group : CHILDREN S Job Family : SOCIAL SERVICES Posting Start : 06/09/2025 Posting End : 12/31/2025 Details : click for more info HOURLY RATE RANGE: $24.75-$35.95

Service Ambassador I- Protective Services Full-time, 32.5 hours Monday - Friday 1pm-8pm Barberton Campus Full-time Summa Health System is recognized as one of the region's top employers by a number of third party organizations, including NorthCoast 99. Exceptional candidates gravitate to Summa because of its culture, passion for delivering excellent service to our patients and families commitment to our philosophy of servant leadership, collegial working relationships at every level of the organization and competitive pay and benefits. Summary: Serves as a first point of contact for employees, vendors, and patrons at hospital entrances. Creates a positive first impression for patients, families and visitors when they enter various key access points to any Summa hospital. Ensures that those entering the building are permitted to enter to help ensure the health and safety of those in the facility. Efficiently provides direct assistance to patients, families and/or visitors ranging from confirmation of scheduled appointments, pre-registration status, testing/department locations, etc. Assists in ensuring compliance with local and federal laws governing access to our facility. As well with employee, patient and visitor safety. Minimum Qualifications: 1. Formal Education Required: a. High School diploma or equivalent 2. Experience & Training Required: a. One (1) year experience in direct role in customer service. b. Must be able to meet and exceed the Service Excellence Standards of Summa Health System. 3. Other Skills, Competencies and Qualifications: a. Ability to demonstrate basic computer skills and possess the ability to maintain the ability to use various computer applications Population Specific Competency: Ability to effectively interact with populations of patients/customers with an understanding of their needs for self-respect and dignity. b. Ability to actively listen to patients/visitors with understanding, empathy and professionalism. c. Must maintain accurate knowledge of the hospital layout and new building construction. d. Ability to effectively elicit/provide information to and from appropriate individuals (including, but not limited to, supervisors, co-workers, visitors) utilizing strong communication skills. e. Excellent customer service & problem resolution f. Ability to deescalate an angry visitor/patient. g. Ability to work well under pressure h. Ability to quickly analyze situations and react appropriately i. Excellent attendance record j. Demonstrates good judgement and behavior k. Maintains a professional relationship with employees, vendors, and patrons. l. Must have basic phone and computer skills (email, texting, etc.) m. Ability to work alone and in a team. n. Ability to work with minimal supervision o. Ability to learn how to navigate through the facility. 4. Level of Physical Demands: a. Sedentary: Exerts up to ten pounds of force occasionally and/or a negligible amount of force frequently. Equal Opportunity Employer/Veterans/Disabled $16.60/hr - $19.92/hr The salary range on this job posting/advertising is base salary exclusive of any bonuses or differentials. Many factors, such as years of relevant experience and geographical location are considered when determining the starting rate of pay. We believe in the importance of pay equity and consider internal equity of our current team members when determining offers. Please keep in mind that the range that is listed is the full base salary range. Hiring at the maximum of the range would not be typical. Summa Health offers a competitive and comprehensive benefits program to include medical, dental, vision, life, paid time off as well as many other benefits. * Basic Life and Accidental Death & Dismemberment (AD&D) * Supplemental Life and AD&D * Dependent Life Insurance * Short-Term and Long-Term Disability * Accident Insurance, Hospital Indemnity, and Critical Illness * Retirement Savings Plan * Flexible Spending Accounts - Healthcare and Dependent Care * Employee Assistance Program (EAP) * Identity Theft Protection * Pet Insurance * Education Assistance * Daily Pay

The Caseworker will be responsible for out of home placements of children and providing protective services to children and their families. Will provide protective service and case management to abused, neglected, dependent, unruly and/or delinquent children and provide support and direction to families as well as coordinate with the court system and other community agencies for treatment. * Strong interpersonal skills and the ability to build relationships. * Experience in social work and case management. * Proficient in casework and assessment techniques. * Excellent communication skills, both written and verbal. * Ability to effectively collaborate with diverse stakeholders. * Strong organizational and time management skills * Bachelor's degree in social work or related area. LSW will be considered equivalent to a bachelor's degree in social work. * Experience in child welfare or related field is a plus * Type a minimum of 25 wpm Certifications or Licensure: * SWA, LSW, LPC, LISW, LPCC are a plus but not required * Type a minimum of 25 wpm 1st shift (8am - 5pm)

The purpose of the Social Services Caseworker is to investigate claims of abuse, neglect, and exploitation of elder adults and maintain a caseload. This classification also prepares elder adult-related cases for court, participates in legal action, and helps establish legal guardianship in cases. HOURS Monday - Friday, 8a - 5p (Hours may vary due to the needs of the agency outside of normal working hours) FLSA Non-Exempt from Overtime BENEFITS Medical, Health Savings Account County Contribution, Dental, Vision, Life & AD&D Insurance, Flexible Spending Accounts for Health & Dependent Care, OPERS Retirement with Employer Contribution of 14% (Higher for Law Enforcement), Deferred Compensation Programs, Paid Vacation & Sick Time, Paid Holidays, Employee Assistance Program, Tuition Discounts, Fitness Center Discounts PAY $21.56/hour DUTIES: The Social Services Caseworker investigates claims of abuse, neglect, and exploitation of elder adults and maintains a caseload of clients who have previously been determined to require the protective assistance of the services in the agency. Meets procedural deadlines governing the management of social services cases set by the State of Ohio and ensures documentation is complete. Participates in legal action to establish legal guardianship in cases related to elder adults, including testifying in court, if necessary. Serves as on-call social services worker. These duties are illustrative only and you may perform some or all of these duties or other job-related duties as assigned. QUALIFICATIONS: Completion of graduate core coursework in behavioral science, social science early childhood development, education, or related fields. Completion of undergraduate major core coursework or two years' technical training in behavioral science, social science early childhood development, education, or related fields. Valid drivers license Having held this position within the last three years meets the minimum qualifications. UNUSUAL WORKING CONDITIONS: This position involves regular exposure to environmental conditions (e.g., cold, excessive heat, noise, fumes, vibration, dirt) during interviews and meetings conducted outside of the office. The incumbent may occasionally interact with angry or hostile clients. The ideal candidate will have knowledge of Federal, State, and Local laws, rules, and regulations governing eligibility, agency computer systems, office management, social sciences, counseling, and case plans. They will also possess skills in typing, word processing, interviewing, and reasoning ability (numerical, verbal, clerical, interpersonal, and physical). EQUAL OPPORTUNITY EMPLOYER STATEMENT: The Miami County Board of Commissioners, including those agencies under other elected officials, is an equal opportunity employer and does not make employment decisions in a discriminatory manner based on race, color, religion, gender, national origin, age, sexual orientation, gender identity, disabilities that can be reasonably accommodated, or veteran status. The County complies with all applicable federal and state laws, rules, and regulations. This policy prohibits both discrimination based on any of the above-listed protected characteristics, retaliation against a person who opposes or complains about prohibited conduct, or participates in any way in the complaint, investigation, or reasonable accommodation processes.

Service Ambassador I Part-time, 15 hours weekly Saturday & Sunday 8am-4pm Akron City Campus Summa Health System is recognized as one of the region's top employers by a number of third party organizations, including NorthCoast 99. Exceptional candidates gravitate to Summa because of its culture, passion for delivering excellent service to our patients and families commitment to our philosophy of servant leadership, collegial working relationships at every level of the organization and competitive pay and benefits. Summary: Serves as a first point of contact for employees, vendors, and patrons at hospital entrances. Creates a positive first impression for patients, families and visitors when they enter various key access points to any Summa hospital. Ensures that those entering the building are permitted to enter to help ensure the health and safety of those in the facility. Efficiently provides direct assistance to patients, families and/or visitors ranging from confirmation of scheduled appointments, pre-registration status, testing/department locations, etc. Assists in ensuring compliance with local and federal laws governing access to our facility. As well with employee, patient and visitor safety. Minimum Qualifications: 1. Formal Education Required: a. High School diploma or equivalent 2. Experience & Training Required: a. One (1) year experience in direct role in customer service. b. Must be able to meet and exceed the Service Excellence Standards of Summa Health System. 3. Other Skills, Competencies and Qualifications: a. Ability to demonstrate basic computer skills and possess the ability to maintain the ability to use various computer applications Population Specific Competency: Ability to effectively interact with populations of patients/customers with an understanding of their needs for self-respect and dignity. b. Ability to actively listen to patients/visitors with understanding, empathy and professionalism. c. Must maintain accurate knowledge of the hospital layout and new building construction. d. Ability to effectively elicit/provide information to and from appropriate individuals (including, but not limited to, supervisors, co-workers, visitors) utilizing strong communication skills. e. Excellent customer service & problem resolution f. Ability to deescalate an angry visitor/patient. g. Ability to work well under pressure h. Ability to quickly analyze situations and react appropriately i. Excellent attendance record j. Demonstrates good judgement and behavior k. Maintains a professional relationship with employees, vendors, and patrons. l. Must have basic phone and computer skills (email, texting, etc.) m. Ability to work alone and in a team. n. Ability to work with minimal supervision o. Ability to learn how to navigate through the facility. 4. Level of Physical Demands: a. Sedentary: Exerts up to ten pounds of force occasionally and/or a negligible amount of force frequently. Equal Opportunity Employer/Veterans/Disabled $16.60/hr - $19.92/hr The salary range on this job posting/advertising is base salary exclusive of any bonuses or differentials. Many factors, such as years of relevant experience and geographical location are considered when determining the starting rate of pay. We believe in the importance of pay equity and consider internal equity of our current team members when determining offers. Please keep in mind that the range that is listed is the full base salary range. Hiring at the maximum of the range would not be typical. Summa Health offers a competitive and comprehensive benefits program to include medical, dental, vision, life, paid time off as well as many other benefits. * Basic Life and Accidental Death & Dismemberment (AD&D) * Supplemental Life and AD&D * Dependent Life Insurance * Short-Term and Long-Term Disability * Accident Insurance, Hospital Indemnity, and Critical Illness * Retirement Savings Plan * Flexible Spending Accounts - Healthcare and Dependent Care * Employee Assistance Program (EAP) * Identity Theft Protection * Pet Insurance * Education Assistance * Daily Pay

The Caseworker will be responsible for conducting intake assessments, initiating investigations, and assessing the safety of children in residential settings. Additionally, the Caseworker will collaborate and communicate with parents, caregivers, and other professionals to ensure the well-being of children under our care. * Strong interpersonal skills and the ability to build relationships. * Experience in social work and case management. * Proficient in casework and assessment techniques. * Excellent communication skills, both written and verbal. * Ability to effectively collaborate with diverse stakeholders. * Strong organizational and time management skills Bachelor's degree in social work or related field; LSW considered equivalent * Experience in child welfare or related field is a plus. * Knowledge of child protection laws and regulations. Three 10-hours shifts 9pm-9am flexible between Sunday and Saturday - Must be able to train 9am-7pm, M-F for 6 weeks*

The Caseworker will be responsible for conducting intake assessments, initiating investigations, and assessing the safety of children in residential settings. Additionally, the Caseworker will collaborate and communicate with parents, caregivers, and other professionals to ensure the well-being of children under our care. * Strong interpersonal skills and the ability to build relationships. * Experience in social work and case management. * Proficient in casework and assessment techniques. * Excellent communication skills, both written and verbal. * Ability to effectively collaborate with diverse stakeholders. * Strong organizational and time management skills Bachelor's degree in social work or related field; LSW considered equivalent Experience in child welfare or related field is a plus. * Knowledge of child protection laws and regulations. Three 10-hour shifts 7pm - 7am to include some weekends - Must be able to train 9am-7pm, M-F for 6 weeks*

The Caseworker will be responsible for conducting intake assessments, initiating investigations, and assessing the safety of children in residential settings. Additionally, the Caseworker will collaborate and communicate with parents, caregivers, and other professionals to ensure the well-being of children under our care. * Strong interpersonal skills and the ability to build relationships. * Experience in social work and case management. * Proficient in casework and assessment techniques. * Excellent communication skills, both written and verbal. * Ability to effectively collaborate with diverse stakeholders. * Strong organizational and time management skills Bachelor's degree in social work or related field; LSW considered equivalent * Experience in child welfare or related field is a plus. * Knowledge of child protection laws and regulations. Thursday, Friday, Saturday 8am-6pm- Must be able to train 9am-7pm, M-F for 6 weeks*