At Home BCBA
Agent job in Fort Worth, TX
APPLICATIONS ARE REVIEWED DAILY. YOU CAN EXPECT A RESPONSE WITHIN 24 HOURS.
Why ABC?
1. Our Patients: An intentional focus on small caseloads with a compassionate care approach.
2. Our Culture: ABC Core Values are more than just words on a wall. It's how we strive to live everyday.
3. Our Community: We ground ourselves in our WHY and the impact we have on the lives of others.
Total Compensation Package from $84,500 to $120,000 annually. Opportunity to earn MORE based on center size, mentorship of RBT's and supervision of assigned trainees.
Your total compensation consists of a competitive base salary, performance bonuses, mentorship bonuses, and long-term ownership in the company.
*BCBA's become eligible for long-term ownership upon promotion to the Sr. BCBA role. All other roles eligible.
Monthly Performance Bonuses: Bonuses are uncapped and start at just 26 hours of treatment delivery per week, meaning you'll be rewarded for your impact without waiting months to qualify.
Sign On Bonus: Up to $10,000 based on start date and location.
Mentorship Bonuses: Provide supervision hours to an RBT pursuing their Master's in ABA and earn bonus pay for your guidance, oversight and impact!
Certification Bonuses: Get rewarded for each therapist who becomes certified under your supervision.
Relocation Packages available: To ease the expenses of your transition.
401(k) with Company Match: Boost your retirement potential and strengthen your financial future.
Remote Work Benefit: Up to 3 work from home days per month, plus up to 16 additional assessment related work from home days per year
Schedule: Monday-Friday, daytime hours.
Almost 30 days off in Year One: Including holidays, PTO, CEU days, and flex days-no guilt, just rest.
Manageable Caseloads: You'll support up to 8 children, so you're set up to succeed without burning out.
No Non-Compete Clauses: We believe great talent doesn't need restrictions
Transparent and Expedited Career Growth & Leadership Tracks:
Center Leadership: BCBA >Sr. BCBA>Assistant Clinical Director >Clinical Director>Sr. Clinical Director >Group Clinical Director>Regional Clinical Director
Training & Development: Join Dr. Greg Hanley's Compassionate Care Team, mentor and train clinicians in evidence‑based ABA practice
Research & Innovation: Collaborate with Dr. Linda LeBlanc at the Action Institute to advance treatment outcomes, transparency, equity, and clinical quality
Clinical Guidance: Our BCBAs are guided by our Clinical Advisory Board and Compassionate Care Team, featuring industry leading clinicians such as: Dr. Charna Mintz, Dr. Greg Hanley, Dr. Linda LeBlanc, Dr. Patricia Wright, Dr. Dorothea Lerman, Dr. Malika Pritchett, Dr. Mahshid Ghaemmaghami, and Dr. Anthony Cammilleri
Continuing Education: A minimum of 10+ free CEUs per year in-house, extra funds to attend additional training courses, and 2 paid days off to use for CEU events.
Health Benefits: Best-in-class Medical, Dental, Vision, Flexible Savings Account and Health Savings Account options
Family Support: Up to $3,000 in maternity/paternity financial assistance plus short-term disability options that can equate to 8 weeks of paid paternity leave.
Student Loan Repayment Assistance: Each year we contribute additional dollars to help you pay off your student loans.
Unique Perks: First Stop Virtual Health for you and up to 7 household members, CALM membership for you and your family, Door Dash Pass, MilkStork access to ship home breast milk while traveling, a SNOO smart sleeper for new parents, and more.
Your Role
Develop Treatment Plans that are clinically sound and engaging
Supervise and Mentor RBTs to support consistent, high-quality care
Collaborate with Families to set goals, track progress, and celebrate growth
Deliver Evidence-Based Therapy in a supportive, play-focused environment
ABC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, national origin, ancestry, disability, marital status, genetic information, veteran status, or any other status protected by applicable federal, state, or local laws, including the Pennsylvania Human Relations Act (PHRA). We are committed to creating an inclusive environment for all employees.
@Copyright 2025
#LI-Onsite
Salesforce Agentforce Architect
Agent job in Richardson, TX
Infosys is seeking a highly experienced Salesforce Technical Architect with deep expertise in Agentforce (Service Cloud & Agent Workspace) to lead the design and implementation of scalable customer service solutions. In this role you will be architecting end-to-end experiences across channels using Salesforce's service capabilities, ensuring technical excellence and alignment with business goals.
Key Responsibilities :
• Lead the architecture, design, and delivery of Salesforce Agentforce solutions including Service Cloud, Omni-Channel, Voice, Live Agent, and Einstein AI features.
• Translate complex business requirements into scalable, secure, and maintainable technical solutions.
• Provide thought leadership and best practices in architecting solutions with Agent Console, Knowledge Base, and Case Management.
• Design integrations between Salesforce and external systems (CTI, chatbots, third-party knowledge bases, etc.).
• Guide and mentor Salesforce developers, admins, and business analysts. • Define and enforce Salesforce coding and configuration standards.
• Conduct architecture reviews and ensure alignment with enterprise architecture.
• Support pre-sales and proposal efforts with solution design and technical estimations.
• Collaborate with stakeholders to ensure roadmap alignment and value realization.
Required Skills
• 8+ years of Salesforce experience, with at least 3+ years as a Technical Architect.
• Proven experience with Service Cloud and Agentforce / Agent Workspace.
• Deep understanding of Omni-Channel routing, Einstein Bots, Voice, and Live Chat.
• Experience in Case Lifecycle Management, Macros, Quick Text, and productivity tools.
• Strong knowledge of Salesforce APIs, Apex, Lightning Web Components (LWC).
• Familiarity with Salesforce Data Model, Security, and Sharing rules.
• Excellent communication, presentation, and stakeholder management skills.
• Salesforce Application Architect or System Architect certification required; CTA is a strong plus.
Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time
Preferred Qualifications
• Experience with Salesforce Knowledge, Next Best Action, and Einstein Case Classification.
• Background in Contact Center Technology (CTI) and voice platform integrations.
• Agile project experience and familiarity with DevOps tools like Copado or Gearset.
• Experience working in regulated environments (e.g., healthcare, financial services) is a plus.
• Salesforce Certified Service Cloud Consultant
• Salesforce Certified Application Architect / System Architect
• Salesforce Certified Technical Architect (CTA)
• Salesforce Certified Omni Studio Developer / Consultant
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise and ideas from our innovation ecosystem.
Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits :
Medical/Dental/Vision/Life Insurance
Long-term/Short-term Disability
Health and Dependent Care Reimbursement Accounts
Insurance (Accident, Critical Illness , Hospital Indemnity, Legal)
401(k) plan and contributions dependent on salary level
Paid holidays plus Paid Time Off
Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.
Customer Service Representative (Fresher,Graduate)
Agent job in Dallas, TX
Job Title: Customer Service Representative
Job Type: Full-Time
Experience Level: Entry to Mid-Level
We are looking for a Customer Service Representative to join our team in Dallas, TX. The ideal candidate will be responsible for delivering excellent customer support by handling inquiries, resolving complaints, and providing information about products or services. If you are a people person with strong communication skills and a passion for helping others, we'd love to hear from you!
Key Responsibilities:
Handle incoming customer calls, emails, and chats in a professional and courteous manner.
Resolve customer issues efficiently while ensuring customer satisfaction.
Provide product/service information and assist with order placement, billing, returns, and technical support.
Document all customer interactions in the CRM system accurately.
Escalate complex issues to the appropriate departments when necessary.
Maintain knowledge of company products, services, policies, and procedures.
Meet or exceed performance metrics related to response time, quality, and customer satisfaction.
Requirements:
Bachelor's degree is must.
1-3 years of customer service or call center experience.
Excellent verbal and written communication skills.
Proficiency in using computers, CRM systems, and basic MS Office tools.
Ability to multitask, prioritize, and manage time effectively.
Positive attitude, patience, and a strong work ethic.
Customer Rep/Station Attendant
Agent job in Fort Worth, TX
Tornado Bus Company is currently looking for a Customer Service Rep/ Station Attendant Responsible for ensuring that all clients/passengers are given the information they need in a professional and effective manner. This position plays a fundamental role in the quality of service that is provided to our clients/passengers. CSR's are responsible for answering general phone lines, providing answers for general inquiries, and handling customer complaints. In some locations CSR will also perform Station Attendant duties.
JOB SPECIFIC RESPONSIBILITIES:
Provide an exceptional customer experience.
Call customers to advise about changes or cancellations of scheduled runs.
Responds to client inquiries (i.e., destinations served, pricing, departure/arrival times, directions to terminal) all the while providing outstanding customer service.
Responsible for cash management and compliance.
Operates cash register and/or credit card equipment.
Sells and processes ticket orders via telephone, internet, and over the counter.
Responsible for closing of the terminal including preparation of cash bank deposits, sales report, and depositing in safe box.
Greet visitors while following procedures in notifying employee or department the visitor/vendor is requesting to see.
Assist customers with luggage ID tag and transfer to luggage compartment.
Provides exceptional customer service by assisting passengers with luggage as needed and loading/unloading luggage into the cargo bay.
Maintains cleanliness of interior and exterior of terminal (i.e., sweeping, mopping, removal and disposal of garbage, cleaning windows, etc.) and stocking necessary supplies
Maintains cleanliness of bathrooms (i.e., sweep/mop floors, sanitize sinks and toilets, restock bathroom tissue/multifold napkins)
Stock necessary restroom supplies (bathroom tissue, sanitizer foam, trash bags) in vehicles
Assist with cleanliness of Driver dorms (certain locations)
Other duties assigned by Manager
EXPERIENCE:
2 years of job-related experience
Bilingual (English/Spanish)
PHYSICAL DEMANDS:
Heavy - Exerting 60-100 lbs. frequently, 25-60 lbs. occasionally, or up to 10-20 constantly.
We offer benefits:
Medical Insurance
Dental Insurance
Vision Insurnace
Life Insurance
Aflac
401k
And many more!!!!!!!
Auto-ApplyBag Drop Agent
Agent job in Irving, TX
EDUCATION AND EXPERIENCE * High School diploma or equivalent. * Previous airport and/or customer service experience preferred. * Must be 18 years of age or older. * Must have a reliable telephone and transportation number. PERSONAL AND PHYSICAL REQUIREMENTS
* Treat all information as confidential.
* Posses the tact to deal with all levels of situations, client representatives, employees and the public.
* Ability to work from verbal and written instructions.
* Ability to communicate in English clearly and concisely verbally and in written form.
* Must have excellent radio/telephone skills.
* Must be able to lift, stoop, squat, push, stand and/or bend throughout the shift.
* Must be able to lift, carry and/or hold up to 75 lbs.
* Must pass pre-employment and random drug test.
* Must complete a criminal background check.
* Must meet necessary requirements to obtain a security sensitive identification badge.
* Must be a citizen of the US or possess the necessary authorization from the immigration and naturalization Service
PERFORMANCE RESPONSIBILITIES:
* Actively participate in the Safety Management System (SMS)
* Extend courteous and professional assistance to passengers at the bag drop counter, ensuring a seamless check-in experience for their luggage.
* Adhere strictly to G2 Secure Staff's protocols for baggage handling.
* Exercise utmost care in handling passengers' luggage, including proper tagging, weighing, and loading onto conveyor belts or baggage carts.
* Ensure compliance with safety regulations and minimize the risk of damage or mishandling.
* Familiarize yourself with G2 Secure Staff's comprehensive guidelines for baggage allowances, restrictions, and security protocols.
* Enforce these regulations diligently and address any passenger concerns or queries promptly.
* Demonstrate a commitment to exceptional customer service by addressing passengers' needs, inquiries, and special requests regarding baggage handling.
* Maintain a positive and helpful demeanor to enhance passenger satisfaction.
* Have clear and efficient communication with passengers, colleagues, and airline personnel.
* Disseminate important information regarding flight schedules, delays, or changes in baggage procedures accurately and promptly.
* Efficiently organize and manage passenger queues at the bag drop counter, ensuring a smooth flow of passengers and minimizing wait times.
* Prioritize passengers with urgent requirements or time-sensitive flights.
* Proactively handle any issues or complications encountered during the baggage drop process, such as overweight luggage, missing tags, or damaged items.
* Collaborate with relevant stakeholders to resolve problems swiftly and effectively.
* Uphold G2 Secure Staff's standards of cleanliness and organization at the bag drop area.
* Perform other duties as requested.
Part-Time Lead Agent, Hub Administration
Agent job in Fort Worth, TX
Who we are:
Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and work with the best of the best at Envoy Air where you will join a team committed to providing outstanding service.
We offer:
Amazing employee flight privileges within the American Airlines global network
Training and development programs to take your career to the next level
Comprehensive health and life benefits (subject to location)
Pay rate: $15.77/hr with $1.75 lead premium
#EnvoyHubH
Responsibilities
How will you make an impact?
Responsibilities
Passenger Service Agents work at our hub airports and provide efficient, friendly service to all of our customers. Agents promote and sell air travel with American Eagle, American Airlines and/or any of our contracted carriers. Passenger Service Agents complete all necessary arrangements for accommodating passengers with their travel needs.
A Lead Agent working in the Hub Administration department has a variety of tasks including but not limited to:
Assisting with processes to ensure operational coverage
Utilizing Staff Admin; upload schedules and ensure adequate employee coverage
Scheduling training
Supporting the implementation of new hire processes
Completing various administrative duties
Lead Agents conduct agent observations and associate activities. Administers local training programs. Responsible for scheduling, manpower utilization as well as maintaining a safe, dependable and consistent operation. Maintains supplies, inventory control logs. Prepares customer correspondence, investigates discrepancies and compiles statistical data for reports. Assists management in the completion of administrative duties. Acts as a company representative when assigned.
Qualifications
Who are we looking for?
In this role the candidates must be able to perform all duties under sometimes stressful conditions beyond the employee's control while attempting to influence a favorable impression of American Eagle, American Airlines or any other contracted airline service provided by Envoy. Must be able to work with minimal supervision, report to work regularly and on-time, and be self-motivated.
Position Requirements
Minimum age: 18
High school diploma or GED equivalent
Possess a valid, unexpired and unsuspended state driver's license; some license restrictions may prohibit a candidate from being considered for this role.
Must be able to work rotating shifts including nights, weekends, holidays and days off
Must be able to read, write, fluently speak, and understand the English language
Due to the scope of work within the operation, must be able to read, write, fluently speak and understand the Spanish language
Possess the legal right to work in the United States
Position Preferences
Minimum of one (1) year customer service experience
Previous experience in a team-lead capacity
Administrative background
Above average attendance
Additional Position Details
This position may be subject to specific uniform and appearance guidelines. As an example, tattoos, body piercings and/or tongue rings may not be visible while in company issued uniform at any time; tattoos cannot be covered with adhesive bandages or by other methods to render them not visible.
The Company will pay fifty percent (50%) for the new hire employee's first basic uniform set and the employee will pay fifty percent (50%) unless prohibited by local or state law.
Candidates must fulfill a fingerprint based criminal background check to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable.
Candidates must be able to secure appropriate airport authority and/or US Customs security badges, in addition to clearing other airport related requirements, if applicable.
This position may be subject to Department of Transportation (DOT) drug and alcohol testing. Federal law requires Envoy to determine a candidate's history with the DOT drug and/or alcohol violation(s) or refusal(s) to test before hiring him/her into a safety-sensitive position.
Please note: The description is intended to provide a brief overview of the position. It's not intended to be an exhaustive list of all responsibilities, duties, expectations, and skills required of those in this position. Duties and expectations may be subject to change at any time.
Envoy Air is an Equal Opportunity Employer - Minorities/Women/Disabled/Veterans.
Auto-ApplyEntry-Level Real Estate Sales Agent
Agent job in Flower Mound, TX
Job Description
Entry-Level Real Estate Agent - Start Your Career With Support and Direction
We're looking for new or soon-to-be licensed agents who want a strong start in real estate. If you're motivated to learn the business and want a team that helps you grow, this role offers the training, structure, and lead flow needed to get moving quickly.
As an entry-level agent on our team, you'll learn how to work with buyers and sellers, communicate effectively with clients, and navigate every step of a real estate transaction. You'll have access to leads, coaching, and practical systems that make it easier to build momentum early in your career. Instead of spending your time trying to figure everything out on your own, you'll be learning directly from people who have already built successful businesses.
This position is ideal for someone who enjoys working with people, is comfortable learning new skills, and wants a long-term future in the industry. You'll have the flexibility to set your schedule while getting the support needed to develop confidence and consistency.
If you're ready to begin your career with a team that provides real guidance and opportunity, we'd like to speak with you. Apply today to take the first step toward building a successful future in real estate.
Compensation:
$92,500 - $185,000 yearly
Responsibilities:
Engage with potential clients to understand their real estate needs and preferences.
Conduct property showings and provide insightful information to prospective buyers.
Assist clients in preparing and submitting offers, ensuring all documentation is accurate and timely.
Collaborate with team members to develop effective marketing strategies for property listings.
Stay informed about local market trends and share valuable insights with clients.
Participate in team meetings and training sessions to enhance your real estate knowledge and skills.
Maintain a detailed database of client interactions and follow up to nurture relationships and build trust.
Qualifications:
Real Estate License required or in progress.
Experience in customer service or sales, showcasing your ability to connect with clients.
Ability to communicate clearly and effectively, both in writing and verbally.
Proven track record of being proactive and taking initiative in a team environment.
Strong organizational skills to manage multiple tasks and priorities efficiently.
Willingness to learn and adapt to new technologies and real estate practices.
Familiarity with the Dallas-Plano-Irving real estate market is a plus.
Ability to work independently while also collaborating with team members to achieve goals.
About Company
To build careers worth having, businesses worth owning, lives worth living, experiences worth giving, and legacies worth leaving.
CSAT Agent
Agent job in Plano, TX
TCS, a global leader in IT services, consulting, and business solutions, leverages technology for business transformation and helps catalyze change. CSAT Agent Role Purpose The CSAT Agent safeguards customer satisfaction during circuit discontinuance and migration activities across designated wire centers. You will proactively communicate, capture feedback, resolve issues, and drive CSAT improvements throughout the transition, partnering closely with Engagement Managers, Fulfillment Executors, and Data Analysts. The objective is to ensure continuity of service, transparent communication, and optimal customer satisfaction during migrations and disconnections.
CSAT measurement & improvement
* Run structured CSAT touchpoints (surveys, callbacks), log qualitative comments, and convert feedback into improvement actions.
* Collaborate with Data Analysts to segment dissatisfaction drivers and publish weekly insight summaries to pod leadership.
Stakeholder collaboration
* Work hand‑in‑hand with Engagement Managers and AT&T sales teams to align messaging and resolve customer concerns quickly.
* Maintain accurate case notes and status in program trackers/dashboards; contribute to governance and reporting cadences.
Compliance & documentation
* Adhere to AT&T standards for data accuracy, privacy, and communication records; ensure inventory disposition is reflected in the systems of record.
Outcomes & KPIs (program‑aligned)
* Customer Satisfaction (CSAT): Achieve/maintain target CSAT for migration interactions; reduce escalations week‑over‑week across pods. (Program emphasis on "optimal customer satisfaction.")
* First‑Contact Resolution (FCR): Resolve defined classes of issues without handoff; hit FCR targets agreed in pod runbooks.
* Communication Quality: 100% adherence to approved outreach scripts and compliance requirements; zero privacy incidents. [800XXXX_C...T Redlines | Word]
* Data Hygiene: 100% accurate case logging and disposition updates in trackers/dashboards.
Qualifications
* 2-4 years in customer success, enterprise care, or telecom migration projects with measurable CSAT outcomes.
* Excellent verbal/written communication; ability to simplify complex migration steps for enterprise stakeholders.
* Experience with ticketing/CRM tools and structured survey/feedback collection.
* Strong problem‑< span class="cf0">solving; calm under pressure; bias to action in escalations
TCS Employee Benefits Summary:
* Discretionary Annual Incentive.
* Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
* Family Support: Maternal & Parental Leaves.
* Insurance Options: Auto & Home Insurance, Identity Theft Protection.
* Convenience & Professional Growth: Commuter Ben efits & Certification & Training Reimbursement.
* Time Off: Vacation, Time Off, Sick Leave & Holidays.
* Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
Salary Range: $40,000 - $55,000 per year
#LI-DH1
Call Center Specialist
Agent job in McKinney, TX
Primary Location:
2200 W. University Drive, McKinney, Texas, 75071
We are searching for candidates that meet the required qualifications and experience and are able to perform the essential duties and responsibilities.
Provide one-on-one customer service to current and prospective students by answering the telephones, live chat, email accounts, assisting with applying to the college and federal and state financial aid, and processing a variety of documents for student records.
Required Qualifications:
Essential Duties and Responsibilities
Respond to inbound /outbound telephone calls via multi line phone system platform (Cisco Agent Desktop application or similar) regarding any student inquiry. Specialized focus can include admissions applications and onboarding processes, financial aid, veteran's benefits and exemptions, registration and payment.
Follow up with students on questions that require additional research after triaging issue(s) and their account using relevant division resources and expertise.
Respond to students' questions and issues both telephonically and via email with accurate and timely response.
Respond to customer inquiries over the telephone and via email, in a friendly and professional manner.
Forward or escalate as appropriate, questions and/or issues that cannot be answered/handled at this level.
Document all call information according to standard operating procedures.
Utilize student information system to review students' account and inform students of potential resolutions, next steps or options.
Maintain confidentiality of student records (in compliance with the Family Educational Rights and Privacy Act).
Provide personalized customer service at the highest level. Understands and satisfies customer needs. Capitalizes on opportunities to improve customer experience.
Supplemental Functions
Perform other duties as assigned.
Perform all duties to maintain all standards in accordance with college policies, procedures, and Core Values.
Knowledge, Skills and Abilities
Knowledge of Collin policies and procedures
Knowledge of admissions, registration and financial processes
Knowledge of College's Student Information System (SIS)
Knowledge of the Family Educational Rights and Privacy Act (FERPA)
Knowledge of all associated websites where applications and/or required processes (e.g. ApplyTexas, FAFSA, as well as Collin admissions, financial aid, registration, payment and other student websites.)
Knowledge of available resources
Organization skills
Excellent computer skills
Customer service skills
Verbal and written communication skills
Critical thinking skills
Ability to pay attention to details
Ability to use Cisco Agent phone system and software
Ability to work in a fast-paced and often stressful environment
Ability to make appropriate and timely referrals
Ability to analyze and troubleshoot issues
Ability to provide accurate information to customers
Physical Demands, Working Conditions and Physical Effort
Sedentary Work - Exerting up to 10 pounds of force occasionally, a negligible amount of force frequently, and/or constantly having to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. Positions in this class typically include talking, hearing, seeing, grasping, standing, walking and repetitive motions, plus stooping, kneeling, crouching, and reaching. Relatively free from unpleasant environmental conditions or hazards. Office environment. Little physical effort required.
Required
Associate degree from an accredited institution and two (2) years of related experience.
Preferred
Experience with student information system software and Cisco Agent Desktop application.
Equivalency Language
At least sixty (60) hours of college credit, or at least two (2) additional years of directly-related experience may be substituted to meet the education requirement.
**This position is Security Sensitive, therefore, candidates will be subject to a criminal background check.**
The above description is an overview of the job. It is not intended to be an all-inclusive list of duties and responsibilities of the job as duties and responsibilities may change with business needs. Collin College reserves the right to add, change, amend, or delete portions of this at any time, with or without notice. Reasonable accommodations may be made by Collin College in its discretion to enable individuals with disabilities to perform the essential functions.
Required & Preferred Qualifications (if applicable):
The intent of this job description is to provide a representative summary of the types of duties and responsibilities that will be required of the positions given this title and shall not be construed as a declaration of the specific duties and responsibilities of any particular position. Employees may be requested to perform job-related tasks other than those specifically presented in this description. Fair Labor Standards Act (exempt/non-exempt) is designated by position. The employer actively supports Americans with Disabilities Act and will consider reasonable accommodations.
***This is a Security Sensitive position. Therefore, candidates will be subject to a criminal background check.***
Compensation Type:
Salary
Employment Type:
Full time
Hiring Minimum
$37,465.00
Hiring Maximum
$46,831.50
Compensation is determined based on experience.
**Application submission deadline is 12am of the date listed.**
01/10/2026
Collin College is an Equal Opportunity Employer and does not discriminate on the basis of any characteristic protected by applicable law.
Auto-ApplyVirtual Agent
Agent job in Weatherford, TX
Join Yellowstone Life Insurance Agency, LLC as a Virtual Agent and take control of your career while working from the comfort of your home. In this position, you will play a crucial role in connecting clients with the right life insurance solutions to meet their needs.
Your primary responsibility will be to educate potential clients about various life insurance options and assist them through the application process. With access to high-quality leads and comprehensive training, you will have the tools necessary to succeed in a rewarding career that makes a positive impact in people's lives.
If you have a passion for helping others and the drive to succeed, we welcome you to apply and become part of our dedicated team!
Key Responsibilities
Engage with prospective clients to assess their life insurance needs.
Provide detailed explanations of different life insurance products and their benefits.
Assist clients in completing applications and gathering necessary documentation.
Coordinate with insurance carriers to facilitate a smooth underwriting process.
Build long-lasting relationships with clients through excellent customer service.
Requirements
Strong communication and customer service skills
Ability to establish rapport and trust with clients
Detail-oriented with strong organizational skills
Self-starter capable of working independently
Previous sales or insurance experience is a plus, but not mandatory
Must have access to a reliable computer and internet connection
Benefits
Freedom & ability to work virtually
Auto-ApplyReservations Agent
Agent job in Fort Worth, TX
Job Details Entry FORT WORTH, TX Full Time Swing Hospitality - HotelDescription
ABOUT HOTEL DROVER:
Inspired by the pioneering spirit of the West, Hotel Drover delivers true Texas hospitality. Named to honor the legendary cowboys who drove cattle to market across the plains, Hotel Drover is an Autograph Collection property, offering a truly unique guest experience in the heart of the historic Fort Worth Stockyards.
Our goal is simple. To harness the true spirit of the Stockyards through the legacy of the drover, creating an experience that can only be achieved here in Fort Worth. Proud of where we came from, we greet visitors with a tip of the hat and a firm handshake, welcoming all to enjoy life's simple pleasures and genuine Texas hospitality.
So, dust off your boots, grab your hat and join us at Hotel Drover.
WHO WE'RE SEEKING:
We're seeking a unique individual who will embody the heart and soul of the Fort Worth Stockyards while caring deeply about our brand and community - someone who acts as an extension of our mission, values, and culture. This person is driven to create meaningful experiences for our employees, guests, and community.
We want to work with someone who brings a spirit of fun, authenticity, collaboration, and genuine hospitality to their life and work. We are seeking an individual who will whole-heartedly take responsibility for ensuring Hotel Drover successfully delivers Legendary Service to every guest, every day.
We have poured our passion, energy, and excitement into crafting an extraordinary place and brand - and we know that the right Reservations Agent for Hotel Drover will be as inspired and passionate about this vision as we are. Care for people, have a belief in the power of community, and the desire to create extraordinary experiences drive us. You must apply if these things also drive you!
The Reservations Agent's job is to ensure all incoming and internal calls are answered swiftly and appropriately according to brand standards. Answer In Room Dining calls and take orders accordingly. Handle guest inquiries and issues and ensure service recovery is efficient and appropriate.
Some of your responsibilities include:
Embody the shared values of Hotel Drover.
Ability to manage multiple functions and deliver results in a demanding, fast paced environment.
Build and maintain relationships with all stakeholders while acting as an extension of the Hotel Drover brand.
Always maintain a professional and high-quality service-oriented environment
Answer all incoming calls to the hotel and transfer/direct appropriately
Answer all internal calls including guests, and other departments and assist accordingly.
Assist with calls for room reservations.
Handle guest service requests and dispatch accordingly to appropriate departments.
Use the Marriott GXP Program to live chat with guests, take service requests, and log incidents.
Handle guest mail and packages to ensure proper storage and communication.
Know all emergency procedures including hotline numbers for local authorities and institutions.
Manage the hotel phone list to ensure accuracy and updated information.
Perform other job-related duties as assigned
Qualifications MUST HAVES:
Strong knowledge of the City of Fort Worth and other parts of the DFW metropolitan area
Ability to communicated effectively and graciously
Flexible schedule, able to work evenings, weekends, and holidays.
Strong interpersonal and relationship building abilities; passion for collaboration
QUALIFICATIONS:
Previous hotel experience preferred.
Ability to multi-task
Good problem-solving skills.
Strong eye for details.
Strong written and verbal communication skills.
OUR CORE VALUES:
Hit the Mark, Every Time
Blaze New Trails
Spark Warmth
Be Intentional
Honor All
Do Right
Stay Curious
Hotel Drover complies with all laws prohibiting discrimination against employees and applicants based on race, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, citizenship status, disability, genetic information, or veterans' status.
Travel Influencer
Agent job in Frisco, TX
About Us We are a travel-focused company dedicated to inspiring and connecting travelers worldwide. Through engaging content, curated experiences, and personalized travel guidance, we aim to showcase the best destinations and experiences to a broad audience.
Position Overview
We are seeking a creative and motivated Travel Influencer to join our team. In this role, you will share authentic travel experiences, promote destinations and services, and engage audiences across social media platforms. The ideal candidate is passionate about travel, skilled in content creation, and enjoys inspiring others to explore the world.
Key Responsibilities
Create engaging content including photos, videos, and social media posts to promote travel experiences.
Share personal travel experiences while highlighting destinations, accommodations, and activities.
Build and maintain an active presence across social media channels.
Collaborate with the marketing team and travel partners for campaigns and promotions.
Engage with followers and respond to inquiries or comments professionally.
Track content performance and adjust strategies to maximize reach and engagement.
Qualifications
Proven experience creating content on social media platforms (Instagram, TikTok, YouTube, etc.).
Strong photography, videography, and storytelling skills.
Excellent written and verbal communication abilities.
Passion for travel and exploring new destinations.
Ability to work independently and manage your own schedule.
Familiarity with social media analytics and trends is a plus.
What We Offer
Flexible work arrangements and schedule.
Opportunities to travel and experience new destinations.
Access to travel perks, partnerships, and exclusive experiences.
Supportive team environment for content creation and growth.
Potential for monetization and brand partnerships.
211 Call Specialist
Agent job in Dallas, TX
Job Details Entry Community Council of Greater Dallas Headquarters - Dallas, TX Full Time Nonprofit - Social ServicesSummary / Key Qualifications Summary/Key Objectives
The 2-1-1 Call Specialist interviews clients, provides public benefits counseling, and makes referrals to the appropriate agencies. This requires an extensive and thorough knowledge of the services, internal referral procedures, and eligibility requirements of public and private health, welfare, and educational, recreational and religious organizations. The service area includes Collin, Dallas, Denton, Ellis, Hunt, Kaufman, Navarro and Rockwall counties.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Provides information, referrals, benefits counseling and assistance to consumers and professionals who contact the 211 Texas Infoline & Aging Information Office
Helps all persons receive the information and assistance they need
Provides referrals which consist of a needs assessment, evaluation of appropriate resources, helping persons, for whom services are unavailable, locate alternative resources, and actively participate in linking the consumer to needed services
Conducts interviews with inquirers by telephone
Assesses inquirer's needs and assist the inquirer in identifying appropriate organizations that provide the necessary service
When appropriate, makes direct contact for the inquirer with the other agency through conference calling or scheduling appointments
Provides follow-up on referral contacts, consisting of contacting the organizations to which a referral has been made, and /or contacting the inquirer to find out if the service is provided
Keeps 2-1-1 Resource & Training Coordinator informed of follow-up activities
Maintains records of intake activity, writes summary reports and completes statistical data as requested
Utilizes a computerized resource information system
Adheres to policies and practices of Community Council Information and Referral Orientation Manual
Assists Resource Specialists in updating and maintaining current community resource information
Attends meetings related to agency services and staff trainings
Delivers community resource presentations to appropriate organizations and participates in community resource fairs as assigned
Skill Competencies
Extensive knowledge of the social service system, internal referral procedures and the eligibility requirements of public and private health, welfare, educational, recreational, and religious organizations in the counties served by the 211 Texas InfoLine, the Aging Information Office
Ability to function independently with a high degree of professionalism in responding to Community Helpline, Aging Information Office and requests for information and assistance
Ability to communicate clearly and sensitively with persons seeking help and often in distress
Capacity to understand the information needs of callers and efficiently directly them to needed services and benefits
Skill in use of computer screens and manual dexterity and skill in use of keyboard
Ability to speak clearly and distinctly
Relates to others with tact and good judgment
Ability to get along with a variety of people
Tolerance of a variety of viewpoints
Ability to write and speak English effectively - and Spanish effectively if bilingual
Certifications and Licenses Required
Texas driver's license or alternate means of transportation
Certification as Information and Referral Specialist as required by applicable state and federal laws
Work Environment
This job operates in a professional office setting as well as in the field. This role routinely uses computers and phones.
Physical Demands
Specific physical demands include:
Ability to sit at a computer for extended periods of time
Ability to speak clearly to convey information and able to hear at normal speaking levels both in person and over the telephone
Good vision and good hearing acuity (with glasses and hearing aids if necessary).
Position Type/Expected Hours of Work
This is a full-time position based on 40 hours per week. Occasional evening work, including weekends, overnight and holidays, may be required as job duties demand.
Travel
This position requires travel to events, to make presentations in the region, or to attend conferences as required, amounting to no more than 10% of time.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice
.
Required Education/Experience Required Education and Experience
Minimum high school diploma
Demonstrated experience in active listening, problem clarification, and follow through with tasks
Other Requirements/Preferences
Ability to communicate in both English and Spanish verbally and in writing preferred
Reliable transportation to and from work sites
Personal transportation for attending off-site meetings
Ability to transport and handle materials for use at off-site meetings.
*****Community Council is an Equal Opportunity Employer*****
Call Center Specialist
Agent job in McKinney, TX
2200 W. University Drive, McKinney, Texas, 75071 We are searching for candidates that meet the required qualifications and experience and are able to perform the essential duties and responsibilities. Provide one-on-one customer service to current and prospective students by answering the telephones, live chat, email accounts, assisting with applying to the college and federal and state financial aid, and processing a variety of documents for student records.
Required Qualifications:
Essential Duties and Responsibilities
* Respond to inbound /outbound telephone calls via multi line phone system platform (Cisco Agent Desktop application or similar) regarding any student inquiry. Specialized focus can include admissions applications and onboarding processes, financial aid, veteran's benefits and exemptions, registration and payment.
* Follow up with students on questions that require additional research after triaging issue(s) and their account using relevant division resources and expertise.
* Respond to students' questions and issues both telephonically and via email with accurate and timely response.
* Respond to customer inquiries over the telephone and via email, in a friendly and professional manner.
* Forward or escalate as appropriate, questions and/or issues that cannot be answered/handled at this level.
* Document all call information according to standard operating procedures.
* Utilize student information system to review students' account and inform students of potential resolutions, next steps or options.
* Maintain confidentiality of student records (in compliance with the Family Educational Rights and Privacy Act).
* Provide personalized customer service at the highest level. Understands and satisfies customer needs. Capitalizes on opportunities to improve customer experience.
Supplemental Functions
* Perform other duties as assigned.
* Perform all duties to maintain all standards in accordance with college policies, procedures, and Core Values.
Knowledge, Skills and Abilities
Knowledge of Collin policies and procedures
Knowledge of admissions, registration and financial processes
Knowledge of College's Student Information System (SIS)
Knowledge of the Family Educational Rights and Privacy Act (FERPA)
Knowledge of all associated websites where applications and/or required processes (e.g. ApplyTexas, FAFSA, as well as Collin admissions, financial aid, registration, payment and other student websites.)
Knowledge of available resources
Organization skills
Excellent computer skills
Customer service skills
Verbal and written communication skills
Critical thinking skills
Ability to pay attention to details
Ability to use Cisco Agent phone system and software
Ability to work in a fast-paced and often stressful environment
Ability to make appropriate and timely referrals
Ability to analyze and troubleshoot issues
Ability to provide accurate information to customers
Physical Demands, Working Conditions and Physical Effort
Sedentary Work - Exerting up to 10 pounds of force occasionally, a negligible amount of force frequently, and/or constantly having to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. Positions in this class typically include talking, hearing, seeing, grasping, standing, walking and repetitive motions, plus stooping, kneeling, crouching, and reaching. Relatively free from unpleasant environmental conditions or hazards. Office environment. Little physical effort required.
Required
Associate degree from an accredited institution and two (2) years of related experience.
Preferred
Experience with student information system software and Cisco Agent Desktop application.
Equivalency Language
At least sixty (60) hours of college credit, or at least two (2) additional years of directly-related experience may be substituted to meet the education requirement.
This position is Security Sensitive, therefore, candidates will be subject to a criminal background check.
The above description is an overview of the job. It is not intended to be an all-inclusive list of duties and responsibilities of the job as duties and responsibilities may change with business needs. Collin College reserves the right to add, change, amend, or delete portions of this at any time, with or without notice. Reasonable accommodations may be made by Collin College in its discretion to enable individuals with disabilities to perform the essential functions.
Required & Preferred Qualifications (if applicable):
The intent of this job description is to provide a representative summary of the types of duties and responsibilities that will be required of the positions given this title and shall not be construed as a declaration of the specific duties and responsibilities of any particular position. Employees may be requested to perform job-related tasks other than those specifically presented in this description. Fair Labor Standards Act (exempt/non-exempt) is designated by position. The employer actively supports Americans with Disabilities Act and will consider reasonable accommodations.
* This is a Security Sensitive position. Therefore, candidates will be subject to a criminal background check.*
Compensation Type:
Salary
Employment Type:
Full time
Hiring Minimum
$37,465.00
Hiring Maximum
$46,831.50
Compensation is determined based on experience.
Application submission deadline is 12am of the date listed.
01/10/2026
Collin College is an Equal Opportunity Employer and does not discriminate on the basis of any characteristic protected by applicable law.
Auto-ApplyFlexible Schedule Booking Agent
Agent job in Dallas, TX
Flexible Schedule Booking Agent | Fully RemoteCompany: Destination KnotLocation: Remote (U.S.) About Us:Destination Knot is a premier travel agency partnered with an award-winning host agency with over 70 years of experience. We specialize in crafting unforgettable getaways, offering cruises, hotels, vacation homes, all-inclusive resorts, and more to our valued clients.
Job Description:We are seeking a detail-oriented and customer-focused Flexible Schedule Booking Agent to join our team. In this role, you will assist clients in planning and securing their ideal vacations, providing expert guidance and exceptional service every step of the way.Responsibilities:
Assist clients in researching, planning, and booking cruises, hotels, and vacation packages.
Provide personalized recommendations based on clients' preferences and budgets.
Work closely with top travel suppliers to secure exclusive deals and promotions.
Stay informed on industry trends, travel policies, and supplier offers.
Handle client inquiries, modifications, and cancellations in a professional and timely manner.
Maintain accurate records of bookings and client interactions.
Participate in training sessions and supplier webinars to enhance industry knowledge.
Qualifications:
Must be 18+ and legally authorized to work in the U.S.
Excellent communication and customer service skills.
Passion for travel and helping others create unforgettable experiences.
Self-motivated with the ability to work independently.
Comfortable using online booking platforms and learning new software.
Prior experience in customer service or sales is a plus but not required.
How to Apply:If you're passionate about travel and ready to embark on a rewarding career, we'd love to hear from you! Apply now to join our growing team.
Auto-ApplyCold Calling Specialist
Agent job in Plano, TX
STAR Workforce allows corporations and firms to hire resources to manage your day to day activities in Recruiting, Sales and Support. We also have the expertise to automate most of the monotonous tasks related using Robotic Process Automation Tools such as Softomotive, Workfusion and Microsoft Power Apps. We can help you handle your Backoffice while you can focus on increasing your business. We have highly optimized Flex Plan allows you do increase resource as you grow.
Job Description
We are looking for cold calling agents who can generate leads online and do email and cold calling for IT Staffing Industry
Cold calling agents will be approaching new clients to automate their manual process by showing our capabilities via email, presentations, demo and other means
Agent is also required to meet daily targets that translates to progress or communication with the stakeholders
Qualifications
Understand how to extract leads from Social Media and Web Directories
Be able to explain and present our capabilties
Convince cost savings to end user
Must have excellent communication skills
Spanish and English is preferred but not mandatory.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Solutions Rep V
Agent job in Richardson, TX
The Solution Representative V is responsible for adding new customers as well as maintaining existing client account relationships. The Solution Representative will have assigned revenue goals and activity responsibilities. The position will be responsible for visiting management companies and owners in a geographic territory, attending management meetings with RealPage clients, attending industry functions on behalf of RealPage, Inc. and meeting with client executive management.
Responsibilities
New sales activities include the management of prospecting, qualifying, closing.
Follow up on implementations associated with new product and service sales.
Generating new sales and add-on sales revenue within a given territory and/or named account listing.
Research, identify, and tenaciously generate new opportunities weekly.
Methodically qualify, build, and manage an accurate sales funnel.
Strategically attack a regional territory to close new business and grow existing accounts.
Sell our solutions with a consultative approach in a high energy environment.
Create the ROI for your prospects.
Maintain a high volume of activity including outbound calls, emails, & social selling.
Skillfully deliver web based presentations while partnering with our Sales Engineers.
Comfortably sell to VP & C-Suite executives, navigating through multiple decision makers in large complex organizations.
Consistently outperform your quarterly and annual sales quota.
Thrive on change while remaining highly organized, optimistic, and coachable.
Qualifications
Four-year college degree in business or 5 years relevant work experience in sales.
Minimum of 5 years of formal field sales or inside sales work experience with a record of exceeding assigned quotas.
Strong track record of proven achievement selling software products or services required.
Previous experience with value-based selling into the real estate industry or related financial services industries.
Ability to identify, qualify and prioritize prospects.
Ability to present products and solutions to large groups.
Ability to assess a situation and quickly formulate the correct solution.
Ability to effectively and efficiently manage a geographic territory on an on-going basis.
Excellent verbal and written communication skills.
Technically savvy with Microsoft Office Suite.
Any certifications with Real Estate associations such as IREM or NAA is highly desired.
Contact management software experience with Salesforce.com is a plus.
Industry meetings with industry associations and trade shows will be required. (these may occur on evenings and weekends).
Self-motivated, hard-working, detail-oriented individual with punctual follow-up with clients on daily activities.
This individual needs to be a self-starter that is motivated by resolving client issues and selling solutions in order to collect commission income.
Position requires field activities including some overnight and weekend travel (up to 40%).
SALARY AND BENEFITS
RealPage provides a competitive salary package along with a comprehensive benefit plan that includes:
Health, dental, and vision insurance.
Retirement savings plan with company match.
Paid time off and holidays.
Professional development opportunities.
Performance-based bonus based on position.
Compensation may vary depending on your location, qualifications including job-related education, training, experience, licensure, and certification, that could result at a level outside of these ranges. Certain roles are eligible for additional rewards, including annual bonus, and sales incentives depending on the terms of the applicable plan and role as well as individual performance.
Equal Opportunity Employer: RealPage Company is an equal opportunity employer and committed to creating an inclusive environment for all employees.
#LI-Hybrid
#LI-JW1
Pay Range USD $123,600.00 - USD $210,400.00 /Yr.
Auto-ApplyGeek Squad Agent (Retail Store)
Agent job in Frisco, TX
As a Geek Squad Agent, you'll be the first point of contact for people seeking technology support, knowledge and solutions for computers and other devices at our local Best Buy store. We'll provide the training and resources you need to assess customers' needs, perform basic services and partner with other agents as needed on more complex repairs. If family and friends go to you with their tech questions, this might be the perfect role for you.
What you'll do
* Provide positive, timely service to customers during the check-in and checkout process
* Understand technology issues by asking questions, listening, asking follow-up questions, taking detailed notes and providing accurate time estimates for next steps
* Help customers set up new devices and provide advice on whether to repair or replace old devices
* Monitor service queues and provide accurate status updates to customers
* Maintain knowledge and skillsets through certified training courses
* Clearly communicate and partner with fellow agents
Basic qualifications
* 3 months of experience working in retail or customer service
* Ability to work a flexible schedule, including holidays, nights and weekends
Preferred qualifications
* Passion for technology and desire to solve problems
* Ability to adapt and learn new skills in a fast-paced industry
What's in it for you
We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.
Our benefits include:
* Competitive pay
* Generous employee discount
* Financial savings and retirement resources
* Support for your physical and mental well-being
About us
As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life - in our stores, online and in customers' homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.
Best Buy is an equal opportunity employer.
Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.
Auto Req. ID1011981BR
Location Number 001773 Eldorado TX Pkwy Store
Address 5299 Eldorado Pkwy$0 - $0 /
Pay Range $0 - $0 /
Call Center Specialist
Agent job in Lewisville, TX
Call Center Specialist JobID: 10051
Transportation
Date Available:
ASAP
Attachment(s):
* Transportation - Specialist Call Center.docx
Lobby Agent
Agent job in Irving, TX
Responsible for the day-to-day activities of specific operation including staff, scheduling time sheets and reporting to clients. QUALIFICATIONS: A. EDUCATION AND EXPERIENCE 1. High School diploma or equivalent. 2. Some supervisory/management in shift work environment experience necessary.
3. Must have proven previous supervisor/management exp.
4. Verbal and written communications skills
5. Must be 18 years of age or older.
6. Must have reliable telephone and transportation.
B. PERSONAL AND PHYSICAL REQUIREMENTS
1. Treat all information as confidential.
2. Possess the tact to deal with all levels of situations, client representatives, employees and the public.
3. Must be able to sit, stand, lift, and/or bend throughout shift.
4. Must pass pre-employment and random drug tests.
5. Must complete a criminal background check.
6. Must be able to read, understand and carry out instructions in English.
7. Must meet necessary requirements to obtain a security sensitive identification badge.
8. Must be able to verbally direct in English.
9. Must be a citizen of the United States or possess the necessary authorization from the Immigration and Naturalization Service (INS).
10. Be able to resolve problem situations with passengers when necessary.
PERFORMANCE RESPONSIBILITIES:
1. Must be able to perform all duties of subordinate employees when necessary.
2. Must be familiar with all pertinent regulations. (Company/Client/Government Agencies)
3. Schedule personnel daily and furnish copy to General/Ops or Account Manager.
4. Monitor employee activity and makes adjustments as needed,
5. Make sure employee follow all regulations/procedures.
6. Check In/Out sheets to insure all employees have logged in times correctly.
7. Deals courteously and tactfully with fellow employees.
8. Communicate effectively with fellow employees and client representatives.
9. Make recommendations to General Manager and/or Ops Manager regarding personnel performance.
10. Communicate safety hazards and equipment problems to General Manager/Ops Manager or Account Manager.
11. Make sure state licenses and training records are current.
12. On call 24 hours per day.
13. Report inquiries and other major incidents to General Manger/Ops Manager or Account
Manager.
14. Respond to inquiries from client, staff, and passengers in a courteous manner.
15. Keep supervisor informed of needs and problems in assigned areas, maintain cleanliness of immediate work area and report maintenance needs.
16. Project a positive image and respond to inquiries from clients, staff and public in a courteous manner.
17. Attend meetings and inservices as required.
18. Utilize appropriate communications channels and maintain records, reports and files as required.
19. Must be in proper uniform or business attire as directed by company officials. Identification badges must always be visible.
20. Adhere to company policies and procedures and participate in achievement of company objectives.
21. Utilize company and client equipment, supplies and resources in a conscientious, cost effective manner.
22. Perform quality assurance service audits as directed to conform to client's specifications and/or procedures.
23. Perform other duties as requested.