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The differences between airline security representatives and security/customer services can be seen in a few details. Each job has different responsibilities and duties. Additionally, an airline security representative has an average salary of $45,069, which is higher than the $32,115 average annual salary of a security/customer service.
The top three skills for an airline security representative include DOD, SCI and security clearance. The most important skills for a security/customer service are ID, patrol, and security services.
| Airline Security Representative | Security/Customer Service | |
| Yearly salary | $45,069 | $32,115 |
| Hourly rate | $21.67 | $15.44 |
| Growth rate | 3% | 3% |
| Number of jobs | 94,082 | 224,564 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 58% | High School Diploma, 34% |
| Average age | 43 | 43 |
| Years of experience | - | - |
An airline security representative is an airport employee who screens passengers and visitors for forbidden articles such as weapons or explosives to prevent them from being carried into the restricted area of the air terminal. Airline security representatives must examine the contents of trays and direct individuals to pass through the metal-detecting device. They are required to place carry-on baggage or other containers onto the x-ray device and monitor the screen to detect forbidden articles. Airline security representatives must also screen boarding passengers for aircraft hijackers who are profiled by the Federal Aviation Administration.
A security/customer service is primarily in charge of enforcing security protocols in business establishments to prevent theft and protect properties and individuals. Part of their daily responsibilities is to patrol areas, keep an eye out for any suspicious activities or behavior, monitor security systems and cameras, and conduct regular inspections. They may also assist customers by answering inquiries, helping locate offices or stores, responding to distress, and resolving issues or concerns, ensuring customer satisfaction. Moreover, as security/customer service, it is essential to maintain an active communication line with co-workers, coordinating to keep order in the establishment.
Airline security representatives and security/customer services have different pay scales, as shown below.
| Airline Security Representative | Security/Customer Service | |
| Average salary | $45,069 | $32,115 |
| Salary range | Between $25,000 And $80,000 | Between $24,000 And $41,000 |
| Highest paying City | - | Seattle, WA |
| Highest paying state | - | Alaska |
| Best paying company | - | JPMorgan Chase & Co. |
| Best paying industry | - | Hospitality |
There are a few differences between an airline security representative and a security/customer service in terms of educational background:
| Airline Security Representative | Security/Customer Service | |
| Most common degree | Bachelor's Degree, 58% | High School Diploma, 34% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between airline security representatives' and security/customer services' demographics:
| Airline Security Representative | Security/Customer Service | |
| Average age | 43 | 43 |
| Gender ratio | Male, 59.8% Female, 40.2% | Male, 66.4% Female, 33.6% |
| Race ratio | Black or African American, 12.6% Unknown, 5.3% Hispanic or Latino, 18.8% Asian, 5.9% White, 55.8% American Indian and Alaska Native, 1.6% | Black or African American, 11.6% Unknown, 5.3% Hispanic or Latino, 21.0% Asian, 6.2% White, 54.3% American Indian and Alaska Native, 1.6% |
| LGBT Percentage | 6% | 6% |