Airline station agent vs agent

The differences between airline station agents and agents can be seen in a few details. Each job has different responsibilities and duties. Additionally, an agent has an average salary of $37,864, which is higher than the $30,297 average annual salary of an airline station agent.

The top three skills for an airline station agent include airline tickets, TSA and FAA. The most important skills for an agent are insurance products, customer service, and life insurance.

Airline station agent vs agent overview

	Airline Station Agent	Agent
Yearly salary	$30,297	$37,864
Hourly rate	$14.57	$18.20
Growth rate	-	6%
Number of jobs	27,306	184,325
Job satisfaction	2	2
Most common degree	Bachelor's Degree, 36%	Bachelor's Degree, 44%
Average age	45	46
Years of experience	-	-

Airline station agent vs agent salary

Airline station agents and agents have different pay scales, as shown below.

	Airline Station Agent	Agent
Average salary	$30,297	$37,864
Salary range	Between $23,000 And $38,000	Between $19,000 And $72,000
Highest paying City	-	New York, NY
Highest paying state	-	New York
Best paying company	-	Latham & Watkins
Best paying industry	-	-

Differences between airline station agent and agent education

There are a few differences between an airline station agent and an agent in terms of educational background:

	Airline Station Agent	Agent
Most common degree	Bachelor's Degree, 36%	Bachelor's Degree, 44%
Most common major	Business	Business
Most common college	-	University of Pennsylvania

Airline station agent vs agent demographics

Here are the differences between airline station agents' and agents' demographics:

	Airline Station Agent	Agent
Average age	45	46
Gender ratio	Male, 40.9% Female, 59.1%	Male, 50.5% Female, 49.5%
Race ratio	Black or African American, 9.2% Unknown, 6.3% Hispanic or Latino, 24.6% Asian, 11.1% White, 47.7% American Indian and Alaska Native, 1.2%	Black or African American, 9.2% Unknown, 3.6% Hispanic or Latino, 15.8% Asian, 4.9% White, 66.4% American Indian and Alaska Native, 0.1%
LGBT Percentage	12%	7%

Differences between airline station agent and agent duties and responsibilities

Airline station agent example responsibilities.

Manage ticket inventory and assist with passenger check-in procedures, baggage loading and unloading.
Assist TSA with monitoring safety precautions of passengers.
Develop training programs and train travel agents on AMADEUS airline reservation system.
Train employees on FAA regulations, security and all polies and procedures of the airline.
Head of training for aircraft de-icing, equipment fueling, hazardous materials, fire and safety and runway chemical spills.
Complete all necessary arrangements for accommodating passengers with reservations and stand-by passengers, including cabin upgrades.

Agent example responsibilities.

Schedule and meet individuals\groups for assign or self-generate leads, assist and enroll eligible individuals in suitable Medicare product.
Verify documentation and coding using CPT and ICD-9 correct coding standards.
Assist TANF customers with obtaining employment.
Direct compliance with all CPT and Medicare guidelines.
Train BDC representatives on phone skills and CRM use.
Bill appropriate ICD-9 codes to the correct insurance companies.

Airline station agent vs agent skills

Common airline station agent skills

Airline Tickets, 41%
TSA, 17%
FAA, 13%
Front Desk, 8%
Airline Flights, 8%
Customer Complaints, 7%

Common agent skills

Insurance Products, 11%
Customer Service, 10%
Life Insurance, 8%
HR, 6%
Inbound Calls, 6%
Financial Services, 6%