Airline ticket agent vs lead ramp agent

The differences between airline ticket agents and lead ramp agents can be seen in a few details. Each job has different responsibilities and duties. Additionally, an airline ticket agent has an average salary of $31,009, which is higher than the $30,001 average annual salary of a lead ramp agent.

The top three skills for an airline ticket agent include reservations, customer service and safety procedures. The most important skills for a lead ramp agent are service aircraft, safety procedures, and aircraft cargo.

Airline ticket agent vs lead ramp agent overview

	Airline Ticket Agent	Lead Ramp Agent
Yearly salary	$31,009	$30,001
Hourly rate	$14.91	$14.42
Growth rate	-	-
Number of jobs	26,742	27,164
Job satisfaction	5	-
Most common degree	Bachelor's Degree, 39%	High School Diploma, 49%
Average age	45	45
Years of experience	-	-

Airline ticket agent vs lead ramp agent salary

Airline ticket agents and lead ramp agents have different pay scales, as shown below.

	Airline Ticket Agent	Lead Ramp Agent
Average salary	$31,009	$30,001
Salary range	Between $26,000 And $36,000	Between $22,000 And $40,000
Highest paying City	-	-
Highest paying state	-	-
Best paying company	-	-
Best paying industry	-	-

Differences between airline ticket agent and lead ramp agent education

There are a few differences between an airline ticket agent and a lead ramp agent in terms of educational background:

	Airline Ticket Agent	Lead Ramp Agent
Most common degree	Bachelor's Degree, 39%	High School Diploma, 49%
Most common major	Business	Business
Most common college	-	-

Airline ticket agent vs lead ramp agent demographics

Here are the differences between airline ticket agents' and lead ramp agents' demographics:

	Airline Ticket Agent	Lead Ramp Agent
Average age	45	45
Gender ratio	Male, 29.2% Female, 70.8%	Male, 86.1% Female, 13.9%
Race ratio	Black or African American, 8.3% Unknown, 6.3% Hispanic or Latino, 25.5% Asian, 9.2% White, 49.5% American Indian and Alaska Native, 1.2%	Black or African American, 7.3% Unknown, 6.0% Hispanic or Latino, 25.3% Asian, 6.7% White, 53.5% American Indian and Alaska Native, 1.2%
LGBT Percentage	12%	12%

Differences between airline ticket agent and lead ramp agent duties and responsibilities

Airline ticket agent example responsibilities.

Receive inbound customer calls regarding flight information, booking and taking payment for flights.
Organize groups of travelers and employees with reservations, group travel, ticketing, and baggage service.
Assist unknown shippers in booking live animals domestically and internationally.
Assist handicapped, elderly and unaccompany minor passengers in boarding and deplaning aircraft.
Accompany and assist sensitive passengers throughout their stay at JFK.

Lead ramp agent example responsibilities.

Manage ticket inventory and assist with passenger check-in procedures, baggage loading and unloading.
Assure compliance with federal, state, TSA, local and company regulations.
Coordinate daily with gate agents, ticket counter agents, airline dispatchers and TSA inspectors.
Train employees in booking and boarding procedures according to FAA rules and regulations write personal reviews following evaluations.
Expedite FAA and company mandate examinations.
Manage ticket inventory and assist with passenger check-in procedures, baggage loading and unloading.

Airline ticket agent vs lead ramp agent skills

Common airline ticket agent skills

Reservations, 36%
Customer Service, 26%
Safety Procedures, 12%
Airline Tickets, 10%
Ticket Sales, 4%
Conveyance, 3%

Common lead ramp agent skills

Service Aircraft, 28%
Safety Procedures, 20%
Aircraft Cargo, 7%
Air Cargo, 5%
Belt Loaders, 4%
Aircraft Weight, 4%