Airline ticket agent vs ticket agent

The differences between airline ticket agents and ticket agents can be seen in a few details. Each job has different responsibilities and duties. Additionally, an airline ticket agent has an average salary of $31,009, which is higher than the $28,940 average annual salary of a ticket agent.

The top three skills for an airline ticket agent include reservations, customer service and safety procedures. The most important skills for a ticket agent are reservations, cash handling, and ticket sales.

Airline ticket agent vs ticket agent overview

	Airline Ticket Agent	Ticket Agent
Yearly salary	$31,009	$28,940
Hourly rate	$14.91	$13.91
Growth rate	-	-
Number of jobs	26,742	28,958
Job satisfaction	5	-
Most common degree	Bachelor's Degree, 39%	Bachelor's Degree, 35%
Average age	45	45
Years of experience	-	-

Airline ticket agent vs ticket agent salary

Airline ticket agents and ticket agents have different pay scales, as shown below.

	Airline Ticket Agent	Ticket Agent
Average salary	$31,009	$28,940
Salary range	Between $26,000 And $36,000	Between $21,000 And $39,000
Highest paying City	-	Saint Paul, MN
Highest paying state	-	Minnesota
Best paying company	-	AEG
Best paying industry	-	Hospitality

Differences between airline ticket agent and ticket agent education

There are a few differences between an airline ticket agent and a ticket agent in terms of educational background:

	Airline Ticket Agent	Ticket Agent
Most common degree	Bachelor's Degree, 39%	Bachelor's Degree, 35%
Most common major	Business	Business
Most common college	-	-

Airline ticket agent vs ticket agent demographics

Here are the differences between airline ticket agents' and ticket agents' demographics:

	Airline Ticket Agent	Ticket Agent
Average age	45	45
Gender ratio	Male, 29.2% Female, 70.8%	Male, 32.2% Female, 67.8%
Race ratio	Black or African American, 8.3% Unknown, 6.3% Hispanic or Latino, 25.5% Asian, 9.2% White, 49.5% American Indian and Alaska Native, 1.2%	Black or African American, 7.9% Unknown, 6.0% Hispanic or Latino, 24.2% Asian, 6.9% White, 53.8% American Indian and Alaska Native, 1.2%
LGBT Percentage	12%	12%

Differences between airline ticket agent and ticket agent duties and responsibilities

Airline ticket agent example responsibilities.

Receive inbound customer calls regarding flight information, booking and taking payment for flights.
Organize groups of travelers and employees with reservations, group travel, ticketing, and baggage service.
Assist unknown shippers in booking live animals domestically and internationally.
Assist handicapped, elderly and unaccompany minor passengers in boarding and deplaning aircraft.
Accompany and assist sensitive passengers throughout their stay at JFK.

Ticket agent example responsibilities.

Help troubleshoot and fix technology problems over-the-counter with clients while offering professional services to help achieve business goals.
Provide excellent customer service as outdoor ticket agent for group reservations; approach and encourage prospective customers to purchase tickets.
Sell tickets and also following quotas and upselling as well
Perform FOD walks in the ramp area between flights.
Work with TSA, enforce the rules and regulation of the company and FAA.
Learned and follow TSA as well as FAA regulation as part of every day activities.

Airline ticket agent vs ticket agent skills

Common airline ticket agent skills

Reservations, 36%
Customer Service, 26%
Safety Procedures, 12%
Airline Tickets, 10%
Ticket Sales, 4%
Conveyance, 3%

Common ticket agent skills

Reservations, 25%
Cash Handling, 18%
Ticket Sales, 16%
Direct Passengers, 8%
Computer System, 7%
Customer Service, 4%