Airline ticket agent vs transportation clerk

The differences between airline ticket agents and transportation clerks can be seen in a few details. Each job has different responsibilities and duties. Additionally, an airline ticket agent has an average salary of $31,009, which is higher than the $27,742 average annual salary of a transportation clerk.

The top three skills for an airline ticket agent include reservations, customer service and safety procedures. The most important skills for a transportation clerk are data entry, patients, and phone calls.

Airline ticket agent vs transportation clerk overview

	Airline Ticket Agent	Transportation Clerk
Yearly salary	$31,009	$27,742
Hourly rate	$14.91	$13.34
Growth rate	-	-
Number of jobs	26,742	74,250
Job satisfaction	5	-
Most common degree	Bachelor's Degree, 39%	High School Diploma, 32%
Average age	45	45
Years of experience	-	-

Airline ticket agent vs transportation clerk salary

Airline ticket agents and transportation clerks have different pay scales, as shown below.

	Airline Ticket Agent	Transportation Clerk
Average salary	$31,009	$27,742
Salary range	Between $26,000 And $36,000	Between $19,000 And $40,000
Highest paying City	-	Everett, WA
Highest paying state	-	New Jersey
Best paying company	-	Erie 2-Chautauqua-Cattaraugus BOCES
Best paying industry	-	Transportation

Differences between airline ticket agent and transportation clerk education

There are a few differences between an airline ticket agent and a transportation clerk in terms of educational background:

	Airline Ticket Agent	Transportation Clerk
Most common degree	Bachelor's Degree, 39%	High School Diploma, 32%
Most common major	Business	Business
Most common college	-	-

Airline ticket agent vs transportation clerk demographics

Here are the differences between airline ticket agents' and transportation clerks' demographics:

	Airline Ticket Agent	Transportation Clerk
Average age	45	45
Gender ratio	Male, 29.2% Female, 70.8%	Male, 24.2% Female, 75.8%
Race ratio	Black or African American, 8.3% Unknown, 6.3% Hispanic or Latino, 25.5% Asian, 9.2% White, 49.5% American Indian and Alaska Native, 1.2%	Black or African American, 9.0% Unknown, 5.4% Hispanic or Latino, 22.4% Asian, 6.2% White, 56.1% American Indian and Alaska Native, 0.9%
LGBT Percentage	12%	12%

Differences between airline ticket agent and transportation clerk duties and responsibilities

Airline ticket agent example responsibilities.

Receive inbound customer calls regarding flight information, booking and taking payment for flights.
Organize groups of travelers and employees with reservations, group travel, ticketing, and baggage service.
Assist unknown shippers in booking live animals domestically and internationally.
Assist handicapped, elderly and unaccompany minor passengers in boarding and deplaning aircraft.
Accompany and assist sensitive passengers throughout their stay at JFK.

Transportation clerk example responsibilities.

Demonstrate strong math skills in managing inmate s accounts and calmly and effectively deescalating outbursts of belligerent inmates.
Apply knowledge of AS400, WMS, and RF systems in maintaining customer orders.
Process BOL's for inbound and outbound loads.
Scan and index BOL's into system for Canadian stores.
Create transportation charges for any new pickups and set them up in the AS400.
Process daily export shipments via parcel, LTL, and air freight to freight forwarders and direct to overseas customers.

Airline ticket agent vs transportation clerk skills

Common airline ticket agent skills

Reservations, 36%
Customer Service, 26%
Safety Procedures, 12%
Airline Tickets, 10%
Ticket Sales, 4%
Conveyance, 3%

Common transportation clerk skills

Data Entry, 25%
Patients, 10%
Phone Calls, 6%
Driver Logs, 5%
CDL, 5%
Computer System, 5%

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Airline Ticket Agent
Airline Ticket Agent vs Transportation Clerk

Updated January 8, 2025

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