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  • Care Coordinator

    Leisure Living 3.3company rating

    Ambulatory care coordinator job in Grand Rapids, MI

    Job Description Care Coordinator Leisure Living - Cascade Trails Senior Living 1225 Spaulding Ave SE, Grand Rapids, MI 49546 High school diploma/GED is required. Care Coordinator Wages On-Demand allowing early access to your earned wages before payday Full Benefits and PTO for Full Time Employees Tuition Reimbursement Growth Opportunities Up to $19.50 an hour POSITION SUMMARY Responsible to provide and coordinate resident care to ensure quality care is delivered, as well as provide care team leadership ESSENTIAL FUNCTIONS Assure that residents are treated with kindness and respect Protect residents from accidents and injuries Be responsible for the safety of residents in the case of emergency Serve as ‘go-to' resource person for team members Participate with orientation and training for care team members Foster positive work environment and strong support for developing skills with other care team members Review, update and provide resident care as outlined in resident service plans Perform rounds with physicians and communicate new orders to staff and family members as required Assist with schedule coverage needs as necessary Answer resident call signals, as well as door and safety alarms promptly Administer/pass medications to residents according to physician orders and policies Review and process physician orders utilizing eMAR in conjunction with pharmacy support Assist with resident evaluations Conduct departmental reviews/audits. Provide results to Director of Resident Care Assure adequate medication and supply inventory for residents Observe and report non-emergent resident behavior and condition changes to Director of Resident Care Complete daily charting, documentation, and reporting as required Participate in or lead activities as planned by Life Enrichment. Assist and remind residents to participate in activities Follow and comply with infection control, safety, emergency and confidentiality policies and procedures Participate in the on-call rotation as assigned Promote positive relationships with residents, staff and visitors Remain awake and alert while on duty Perform any other duties as requested within the scope of responsibility and requirements of the job. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Must work to demonstrate Leisure Living Management Values: Live and work each day with purpose Accept accountability and demonstrate responsibility Embrace lifelong learning Promote mutual respect Display transparency Appreciate diversity Practice forgiveness Be thankful SKILLS AND ABILITIES Education and Experience High school diploma/GED and successful completion of Care Specialist I and II curriculum within 90 days of hire and at least 6 months of recent experience as a Care Specialist or equivalent experience is required. Certificates and Licenses Must have CPR/First Aid certification or obtain within thirty (30) days of hire. Computer Skills Must have demonstrable knowledge and experience using Microsoft Office in a Windows environment, with a capacity to master company specific software. Other Requirements Ability to multi-task, prioritize and work with minimal supervision Effective oral and written communication skills Professional telephone etiquette and customer service skills Superior communication and interpersonal skills Communicate in a respectful and professional manner with residents, families, co-workers and leadership staff at the community Developed organizational skills Ability to problem solve and demonstrate good judgement Team oriented self-starter with demonstrated ability to accept direction and work well with supervisor Promote teamwork by working with coworkers in a positive and cooperative manner Ability to maintain a high level of confidentiality PHYSICAL DEMANDS Stand - Frequently Walk - Frequently Sit - Occasionally Reach outward - Frequently Reach above shoulder - Occasionally Climb - Occasionally Squat or Kneel - Occasionally Bend - Frequently Twist - Frequently Lift/Carry/Transfer 10 lbs. or less - Frequently 11-20 lbs. - Frequently 21-50 lbs. - Occasionally 51-100 lbs. - Occasionally with assistance Over 100 lbs. - N/A Push/Pull 10 lbs. or less - Frequently 11-20 lbs. - Frequently 21-50 lbs. - Occasionally 51-100 lbs. - Occasionally Over 100 lbs. - Occasionally Connecting Seniors, Families and Communities For over 37 years, our senior living communities have served seniors and their families across Michigan, Ohio, Indiana, Iowa, Kentucky, and Tennessee, with each location offering unique services including independent, enhanced, and assisted living, as well as memory care and rehabilitation and skilled nursing. Through forming authentic connections and committing to creating the absolute best experiences each day for our residents and their families, we've created a special culture within our communities that allows our employees to do their best work and our residents to shine every day. Not Just Making Every Day Great. Making Every Minute Great. There are 1,440 minutes in every single day. We aspire to make each one of them an exceptional moment. This philosophy is supported by our 6 powerful, yet simple pillars: Dream Big, Have Courage, Take Initiative, Be Accountable, Give Back & Enjoy it. We strive to fulfill the aspirational yet unattainable goal of creating the absolute best experience with every person, in every interaction, every minute of every day. It begins with empowering our employees. Every employee, at every level of the company, is expected to perform like a leader. Everyone is encouraged and expected to put the needs of each other above everything else. No one here just “does their job” The mission is to create the absolute best experiences. This emphasis on putting people first has helped us successfully grow for the right reasons. We have developed an environment that attracts dreamers, adventurers, creators, givers and believers to seek career opportunities with us. We find people who believe that true happiness is only found in the service of others. We want high-performers with diverse skill-sets and big hearts. We treat each other as family and find that close collaboration creates the biggest ideas. If you love serving others, and are looking for an opportunity to thrive, CommonSail Investment Group and our businesses is your destination. This classification description is intended to indicate the general kinds of tasks and levels of work difficulty that are required of positions given this title and should not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of any supervisor to assign, direct and control the work of the employees under her/his supervision. The use of a particular expression or illustration describing duties shall not exclude other duties not mentioned that are of a similar kind or level of difficulty. Equal Opportunity Employer Click on glassdoor to see our employee testimonials #LL1
    $19.5 hourly 27d ago
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  • Dental Care Coordinator

    Kalamazoo Family Health Center Inc.

    Ambulatory care coordinator job in Kalamazoo, MI

    If you have a passion for serving and are looking for the right place to build your career, Family Health Center is the place for you! Join us at Kalamazoo Community's only Federally Qualified Health Center (FQHC) where we are proud to serve all members of the community with quality healthcare, dignity and respect. WE SERVE. WE GROW. WE ACHIEVE. The Family Health Center is currently seeking positive, dedicated, well-organized and detail oriented Dental Care Coordinator to join our Dental Team. This is an amazing opportunity to work at Michigan's largest dental facility with state of the art technology. POSITION JOB DUTIES Consults and communicates care objectives with dentists, specialists, dental laboratories and community resources to aid patient in achieving oral health goals. Assesses the healthcare, education and psychosocial needs of the patient/family. Identifies and maintains relationships with referral and community resources. Collaborates with dentists, patients, and the healthcare team, as well as community resources. Triages and resolves concerns for patients calling in. Provides resources and support related to referral process, including management of pre-authorizations from insurance companies. Works with dentist to determine an individualized plan of care with targeted interventions, monitors patient and family's response to plan of care and consults with clinical team if modifications may be needed. Manages communication related to incoming and outgoing referrals. Maintains required documentation for all case management activities. Reviews current literature regarding engagement strategies, communication strategies and incorporates best practices into clinical setting. Maintains records and enters information into database as required. Collaborates with local emergency departments to reduce return visits to the ED for dental related conditions. Works with and manages our most MINIMUM REQUIREMENT Minimum of five (5) years of experience in the dental field as a dental assistant. Experience working in a dental front office and with dental insurance plans. Positive attitude, highly adaptable, ability to work in a fast paced environment and ability to foster teamwork.
    $39k-53k yearly est. Auto-Apply 30d ago
  • Dental Care Coordinator

    Family Health Center 4.3company rating

    Ambulatory care coordinator job in Kalamazoo, MI

    If you have a passion for serving and are looking for the right place to build your career, Family Health Center is the place for you! Join us at Kalamazoo Community's only Federally Qualified Health Center (FQHC) where we are proud to serve all members of the community with quality healthcare, dignity and respect. WE SERVE. WE GROW. WE ACHIEVE. POSITION SUMMARY The Family Health Center is currently seeking positive, dedicated, well-organized and detail oriented Dental Care Coordinator to join our Dental Team. This is an amazing opportunity to work at Michigan's largest dental facility with state of the art technology. POSITION JOB DUTIES * Consults and communicates care objectives with dentists, specialists, dental laboratories and community resources to aid patient in achieving oral health goals. * Assesses the healthcare, education and psychosocial needs of the patient/family. * Identifies and maintains relationships with referral and community resources. * Collaborates with dentists, patients, and the healthcare team, as well as community resources. * Triages and resolves concerns for patients calling in. * Provides resources and support related to referral process, including management of pre-authorizations from insurance companies. * Works with dentist to determine an individualized plan of care with targeted interventions, monitors patient and family's response to plan of care and consults with clinical team if modifications may be needed. * Manages communication related to incoming and outgoing referrals. * Maintains required documentation for all case management activities. * Reviews current literature regarding engagement strategies, communication strategies and incorporates best practices into clinical setting. * Maintains records and enters information into database as required. * Collaborates with local emergency departments to reduce return visits to the ED for dental related conditions. Works with and manages our most MINIMUM REQUIREMENT * Minimum of five (5) years of experience in the dental field as a dental assistant. * Experience working in a dental front office and with dental insurance plans. * Positive attitude, highly adaptable, ability to work in a fast paced environment and ability to foster teamwork.
    $42k-50k yearly est. 29d ago
  • Memory Care Coordinator

    Priority Life Care

    Ambulatory care coordinator job in Holland, MI

    At Priority Life Care (PLC), we believe everyone deserves dignity, compassion, and respect, including our coworkers. If you are looking to serve and make a positive difference in someone's life - and light the way in senior care - you may be a fit for our committed, professional team. Priority Life Care is also a designated "Great Place to Work"! When you choose to work at PLC, we provide you the opportunity to use your talents in a progressive, growing organization. Join our team today and love what you do! At Priority Life Care, our mission is to light the way in senior care, with respect to affordability and independence. Memory Care Coordinator Under the supervision of the Executive Director and in collaboration with the Director of Nursing, the Memory Care Coordinator (MCC) is responsible for ensuring high-quality resident care within the memory care unit. Their responsibilities include managing the memory unit staff, including training, development, evaluation, scheduling, and personnel problem-solving. Additionally, they are responsible for developing and facilitating programming to meet the specific needs of residents with Alzheimer's disease and dementia. To our staff, we provide: * Competitive wages and PTO * Exceptional career advancement opportunities through our "Pathway to Promotion" program * A full range of health plans - including vision and dental * SwiftMD Telemedicine, at low or no cost * Special pay rates on holidays * $10,000 Company-paid Life Insurance * Voluntary Short-Term Disability, Accident Coverage, and Critical Illness * Confidential Employee Assistance Program * Retirement savings plans * Flexible Spending Accounts * Employee referral bonuses * On-demand wages via ZayZoon. No need to wait until payday! * Rewards Program based on Years of Service and PLC Employee of the Year Award ESSENTIAL JOB FUNCTIONS include the following. Other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Serves the residents as a member of the direct care team * Defines and maintains the standards of the Memory Care unit * Monitors all aspects of patient care and conditions * Understands and reviews the facility's Healthcare Clinical Policies and Procedures and Safety Guideline * Assists with the admission of new residents * Reviews care plans daily to ensure provision of appropriate care * Oversees the provision of appropriate medications, treatments, and general nursing services according to care plans and physician directions * Maintains accurate, detailed reports and records * Required to be "on-call" as needed by facility * Collects and labels lab specimens, as needed * Perform general o?ce functions related to the EHR system Develops and implements activities programs to meet the needs of the residents in the Memory Care unit based on needs assessment, resident interest and functioning ability, and objectives * Assess residents for programs * Creates monthly activity calendars with input from Activities Staff * Oversees the program presentations * Documents activity completion and assessment of success * Maintains inventory per budget Oversees staff working in the Memory Care Unit * Identifies sta? development and provides training to sta? working in the Memory Care unit * In collaboration with the DON, evaluates and verifies employee performance through the review of completed work assignments and work techniques * Conducts in-service training and education programs for sta? as needed and as related to Memory Care Unit Management/Other * Oversees the cleanliness & maintenance of the community and memory care unit * Order, store, and maintain supplies and equipment necessary to provide for residents needs in accordance with the established budget * Complies with the requirements of procedures for safe lifting and/or transfer of residents per established policies and procedures * Follows infection control guidelines and universal precautions * Reports all hazardous conditions and equipment immediately * Maintains confidentiality of all resident information and ensures resident privacy * Promotes and supports the greatest possible degree of independence for residents * Confers with management and sta? to discuss and resolve resident complaints * Relates to residents, family members, public and professionals appropriately * Reports any issues or problems that may arise to the Administrator * Complies with state, federal, and all other applicable health care and safety standards EDUCATION and EXPERIENCE: An equivalent combination of education, training, and experience will be considered. * High School Diploma or equivalent required. Associate's or Bachelor's Degree, a plus. * LPN certification preferred. * Basic knowledge of Alzheimer's disease and related dementia is required * Dementia Practitioner License preferred and/or Memory Care Practitioner * 2 to 3 years of gerontological and care-giving experience preferred Check us out on our website: ****************** or text "CARE" to 85000 for a full list of our job opportunities at PLC Priority Life Care provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. $50000 / year #PLC1
    $50k yearly 19d ago
  • Home Care Coordinator

    Senior Care Partners Pace 4.0company rating

    Ambulatory care coordinator job in Kalamazoo, MI

    Home Care Coordinator The Program of All-Inclusive Care for the Elderly (PACE) offers a variety of services, with many of them provided onsite at a PACE Center. PACE is an alternative to nursing home care and - through an interdisciplinary care team (IDT) of physicians, nurse practitioners, nurses, social workers, therapists, van drivers, and aides - coordinates and provides preventive, primary, acute, and long-term care services, so older individuals can continue living in the community. Why You'll Love it Here: Purpose Professional Development Paid Holidays PTO and Sick Time Internal opportunities for growth Team Support Competitive Pay Medical, Dental, Vision Insurance Life insurance 403(b) Retirement Savings Employee Assistance And MORE! About the Role Working under the supervision of the Assistant Home Care Services Manager, you will oversee daily home care operations, support a dedicated team of PCAs, and collaborate closely with our Interdisciplinary Team (IDT) to deliver high-quality, person-centered care. This is a hands-on leadership role that blends coordination, field support, team development, and participant interaction. If you're detail-oriented, people-focused, and driven by service, this is the opportunity to grow your leadership career while truly making a difference. What You'll Do: Lead Daily Home Care Operations Oversee and organize PCA workflow to ensure consistent, high-quality participant care. Assign daily tasks, breaks, and mealtimes for PCAs. Provide coverage for PCA responsibilities when needed and troubleshoot issues in the field. Coordinate delivery of supplies in collaboration with the IDT. Order and manage department supplies. Champion Quality Participant Care Conduct supervisory visits to participant homes to ensure care standards are met. Support new and prospective participants as they acclimate to P.A.C.E. services. Ensure accurate and timely care documentation in the EMR. Deliver start-of-care information to participants and caregivers. Serve as an Essential IDT Partner Represent PCAs at IDT and PCT meetings. Enter meeting notes into the EMR and support care planning processes. Collaborate with all departments to ensure a seamless, participant-centered care experience. Lead and Support Your Team Provide leadership to the PCA team in home care settings. Support staff with coaching, problem-solving, and real-time field assistance. Help develop policies, procedures, and protocols that strengthen home care delivery. Manage payroll for direct reports and ensure timely training and compliance. Be a Dependable, Mission-Driven Resource Offer evening and weekend on-call support when assigned. Assist during emergency or disaster situations. Uphold our core values of compassion, integrity, teamwork, and excellence. What We're Looking For: Education & Experience High school diploma required; associate degree preferred. Minimum 2 years of professional leadership experience OR equivalent education and relevant work experience. CNA certification or willingness to complete PCA training provided by Senior Care Partners PACE At least 1 year of experience working with the elderly, frail, or long-term care populations. Skills & Qualities That Make You Great Strong communication skills - written, verbal, and interpersonal. Detail-oriented with excellent problem-solving abilities. Ability to build team cohesion, coach others, and promote a positive culture. Proficient with MS Office (Word, Outlook, PowerPoint, Excel). Comfortable working independently and making decisions when needed. Patient, tactful, compassionate, and resilient - even in challenging situations. Additional Requirements Must be fully vaccinated or willing to become vaccinated against: Influenza, MMR, Varicella, Tdap/Td, COVID-19, and Hepatitis B Must meet CMS competency standards prior to working independently Must be willing to work beyond normal hours Comfortable working in varied home environments and all weather conditions Join Us! If you're ready to do meaningful work in a place where you feel you truly belong, where partnership drives every interaction, and where excellence and ownership guide how we care for our participants and one another, we invite you to apply. Senior Care Partners PACE is proud to be an Equal Employment Opportunity employer.
    $41k-56k yearly est. 10d ago
  • School Based Health Care Coordinator

    Grace Health 4.0company rating

    Ambulatory care coordinator job in Battle Creek, MI

    Are you a Registered Nurse looking to work with school age children and their families? If so, this would be a great position for you! Our SBHC Coordinator will implement health education services to diverse populations of adolescents in school and community settings. The SBHC Coordinator will also ensure that all grant outcome objectives are being met in accordance with timelines set out in the grant work plans in collaboration with clinical managers. Grace Health offers a competitive wage,and a generous benefits package. Please note, the Flu vaccine is a minimum work requirement at Grace Health. EXAMPLES OF DUTIES: (This list is not all inclusive.) Assessment of patient/family's health, pain, nutritional, psychosocial, behavioral, cultural, age specific and learning needs. Promotion of preventive health care Uses principles of learning to perform education with the patient and family. Advocates for the rights of the patient and family. Safely administers medication and treatments per standard of care. Referral to Healthcare Advocates or community resources when appropriate. Communicates with patients/family about the plan of care. Provides care using principles of telephone nursing practice. Anticipates needs of the provider Assists in maintaining cleanliness and orderliness of the exam room, procedure rooms, and other clinical work areas. Nurse visits, as needed. Performs CLIA waived testing. Participates in professional learning experiences and required committees, if applicable. Maintains required licensure and optional certification. Although each position has its own unique duties and responsibilities, please refer to the policy on Job Descriptions for details that apply to every position Works collaboratively with the SBHC team to develop templates for data collection to prepare comprehensive grant reports on ongoing programs and generates summary reports on a quarterly basis. Responsible for submitting quarterly reports into designated software programs such as CRT and EGRAMs, excluding financial reports. Monitors effectiveness of grant programs and ensures that program activities and services meets program quality standards. Maintains accurate records and documentation of all activities performed to meet record keeping requirements of the grant funded program as well as meeting grant deadlines with specific consideration to evaluation standards as well as the ability to work within a defined budget. Organizes meetings, update project schedules, inform necessary SBHC staff of deadlines, writes work flow procedures, maintain websites, and prepares health promotion materials. Schedules, develops, implements and delivers professional development opportunities for school-based health staff and other community based programs. Keeps current on specific health education strategies and trainings. Creates educational and informational programs to supplement youth experiences in the SBHC setting and encourages youth development. Serves as the coordinator of annual SBHC related special events. Conveys key policy and advocacy messages in community and other settings. Responsible for providing orientation and training of new staff who are affiliated with grant related programs and special projects. Facilitates annual staff orientations and in-services that are pertinent to professional development requirements according to grants and organizational protocols. Effectively plans, implements evidenced-based interventions with fidelity and evaluates a series of culturally and linguistically appropriate health education materials in response to the school-based health program's goals and objectives to meet the adolescents' needs. Trains new staff to become proficient in the intervention and implementation of grant funded projects. Serves as a role model to the populations served by always exhibiting professional standards through appearance and demeanor consistent with organizational standards. Maintains patient confidentiality and privacy at all times and appropriately makes referrals to the clinical staff as needed. Demonstrates courteous and cooperative behavior with patients, families, co-workers, subordinates, supervisor and other department staff. Maintains a positive working relationship and willingly follows directions and requests in order to meet the program's goals. Establishes and maintains key relationships and/or partnerships within schools, faith-based communities, and others to promote SBHC and Grace Health services. Provides an active, reliable presence at community venues, provides accurate information to community members seeking health care services and represents Grace Health at various speaking engagements. PERFORMANCE REQUIREMENTS Knowledge, Skills and Abilities: Knowledge of professional nursing theory. Knowledge of organizational policies and procedures. Knowledge of medical equipment. Skill in the technical aspects of care. Skill in the use of technology related to patient care and the documentation of patient care. Ability to accurately assess the needs of the patient/family in person and over the phone. Ability to communicate effectively with the patient, family and coworkers. Ability to prioritize. Ability to problem solve. Ability to interpret information from multiple sources. Education: Graduate of an accredited school of nursing. BSN preferred. Experience: One year of professional nursing experience in ambulatory care/school setting preferred Certificate/License: Current Registered Nurse license in the state of Michigan; Certification in ambulatory care nursing or other nursing specialty is desirable; Current BCLS certification
    $34k-44k yearly est. 12d ago
  • Patient Care Coordinator Inventory Control Delivery Specialist

    Ottobock 4.5company rating

    Ambulatory care coordinator job in Wyoming, MI

    Summary Statement Since 1944, Wright & Filippis (W&F) has built a well-earned reputation as a leader in prosthetics, orthotics, and accessibility solutions. Over 76 years strong, we are committed to improving the lives of our patients. In 2020, Wright & Filippis joined Ottobock Patient Care. Together, we help people maintain or regain their freedom of movement. We are all about excellence and innovation - in the people we employ as well as in our products and services. Great people drive our culture and you'll you have the chance to grow in an ever-changing field, improve access to care, and most importantly deliver the best possible patient care experiences. Our employees are actively involved in shaping both our company and our industry. We are seeking an Inventory Control Delivery Associate to fulfill product orders and deliver to sites in the Wyoming/Grand Rapids, MI. Duties & Responsibilities * Fulfills product orders and delivery to each site based on daily requisition reports. * Performs inventory checks and collects required information for reimbursement purposes. * Collects and verifies all information (prescription, referral) requests from Customer Service Representatives to ensure reimbursement and processes upon return. * Assures proper signature for delivery receipt and assignment of benefit purposes. * Prepares and delivers product requisitions to each Wright Now! account. * Conducts physical inventory at each account as needed. * Establishes and maintains relationships with clients. * Resolves product and service problems. * The ability to drive throughout the Grand Rapids Metro area several days a week. * Perform light shipping and receiving of medical device products and components. * Provide administrative support of the front desk by answering telephones, taking messages, routing calls, or notifying appropriate individuals. * Assist with scheduling or modifying patient appointments. * Obtain medical documentation from physicians, physician assistants, nurse practitioners, therapists, nursing facilities and hospitals as applicable. * Collaborate with Verification, Authorization and Billing teams to secure insurance authorizations for patient cases * Communicate courteously and professionally with patients for scheduling, financial responsibility, required medical documentation through direct live/phone communication, fax, and email as appropriate. * Create patient account profile in the Medical Record system. * Comply with Corporate Compliance and HIPAA responsibilities. * Perform other duties and projects as assigned. Qualifications * High school diploma or equivalent. * Clean driving record and reliable. * Supply Chain/Inventory Control experience preferred. * Shipping and receiving experience preferred. * Ability to multi-task and be detail oriented. * Ability to lift, carry, push, pull or move up to 50 pounds unassisted * Ability to sit, stand, walk, drive, bend, squat, lift, and stoop for an extended period of time * Organizational and time management skills. * Effective interpersonal and communication skills. * Office administrative experience, preferably in a medical/dental/therapy office. * Knowledge of Medicare, Medicaid a plus. * Customer service experience. * Ability to pass drug screening. Benefits * Medical * Vision * Dental * Health savings accounts with employer contribution * Flexible spending account options * Company-paid life insurance policy * Paid time off * Company holidays * Floating holidays * 100% company-paid short & long-term disability * 401k match up to 3.5% Diversity at Ottobock We believe in mutual respect, enjoyment at work, and a culture where everyone feels valued. We are committed to diversity, equity, and inclusion, and welcome all applications - regardless of gender, age, nationality, disability, ethnic or social background, religion, or sexual orientation. We give special consideration to individuals with severe disabilities when equally qualified. Your future at Ottobock Ottobock's products and services combine over 100 years of tradition with outstanding innovation in the fields of prosthetics, neuro-orthotics, and exoskeletons. Ottobock develops innovative fitting solutions for people with limited mobility and is driving the digitalisation of the industry. Founded in Berlin in 1919, the company has business activities in 45 countries with nearly 9,300 employees worldwide and operates the largest international patient care network with around 400 patient care clinics. Ottobock's mission of improving freedom of movement, quality of life and independence is deeply rooted in the company's DNA, as is its social commitment: Ottobock has been a partner and supporter of the Paralympics since 1988. Apply now! Your ideas and commitment will inspire your colleagues and staff, and will further the interests of Ottobock. Be part of a dynamic, growing company with flat hierarchies. We offer a richly diverse field of work, individual development opportunities and extensive qualification programs in our Ottobock Academy. Please only apply via our online job portal at jobs.ottobock.com. Please quote the Job-ID for the position in question, and also state your earliest starting date and salary requirements. We look forward to receiving your application! Nearest Major Market: Grand Rapids
    $20k-30k yearly est. 37d ago
  • SHCC-HOME CARE INTAKE COORDINATOR

    Sparrow Health System 4.6company rating

    Ambulatory care coordinator job in Lansing, MI

    General Purpose of Job: Centralizes Agency referrals to assure that appropriate services are based on defined needs to patient/referral source. Assures that reimbursement guidelines are met. Provides document review after completion of entry of patient into agency. Essential Duties: This job description is intended to cover the minimum essential duties assigned on a regular basis. Caregivers may be asked to perform additional duties as assigned by their leader. Leadership has the right to alter or modify the duties of the position. * Receives and assesses intake information from physicians, hospitals, and other community resources as prescribed by the physician and in compliance with state and regulatory requirements including agency policy and procedures. * Obtain all payor information and assist in payor verification * Functions as a clinical resource for the agency as it relates to the appropriateness of referrals * Promotes/educates referral sources regarding Sparrow Home Care services that available and maintain a positive relationship with all referral sources, both external and internal. * Serves as a resource to hospital personnel, patients, families, physicians, home care clinicians, maintains and enhances professional expertise through appropriate educational/organization activities. * Communicate referral information timely to scheduling to ensure timely initiation of care. * Assists in the development of tools and collects data for monitoring agency compliance with Conditions of Participation, JCAHO standards, OASIS, and monitoring utilization of services for improving patient outcomes and agency profitability. Job Requirements General Requirements • Nursing license in State of Michigan • Valid Drivers License and automobile insurance • Active American Heart Association BLS Certification upon hire Work Experience • Minimum of two years previous hospital/home care experience Education • Bachelor's degree in nursing • Caregivers with an Associate's Degree in Nursing will be grandfathered in as having met previous Associate's Degree requirement if hired prior to 2/1/2023. Specialized Knowledge and Skills Required: • Ability to implement and follow policies and procedures in Agency and Health System. • Ability to assure confidentiality regarding sensitive materials. • Demonstrated excellent interpersonal/communication skills, verbal and written. • Demonstrates ability to use a keyboard as may be required to perform the essential duties of the job. Preferred: • Bachelors Degree in Nursing • Previous direct patient care in a home care agency • Utilization review University of Michigan Health-Sparrow is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status. Location: Sparrow Home Care Activation Date: Monday, November 24, 2025 Expiration Date: Sunday, January 25, 2026 Apply Here
    $41k-55k yearly est. 37d ago
  • Patient Care Coordinator (RN), Part Time Nights

    Holland Hospital 4.1company rating

    Ambulatory care coordinator job in Holland, MI

    CURRENT HOLLAND HOSPITAL EMPLOYEES- Please apply through Find Jobs from your Workday employee account. The Patient Care Coordinator (PCC) acts as the representative of hospital administration and management, focuses on coordinating, facilitating, and prioritizing the efforts of personnel and departments to promote effective and efficient quality patient outcomes . This position must be able to demonstrate the knowledge and skills necessary to provide care and service appropriate to the age of the patients served in his/her area. Pay Range: $36.15 - $54.23/hour Employment Type: Part Time, 24 hours every two weeks Schedule: 7:00 pm - 7:30am Week 1: Monday Week 2: Monday Week 3: Sunday Requirements: Graduate of accredited Registered Nursing Program required, Current Michigan RN license (or completed by the end of orientation) required, Current BLS and ACLS for the Healthcare Provider (or completed within 60 days of hire) required Operational Oversight Oversees operations of hospital to promote complete patient care delivery. Provides oversight and supervisory support to all departments. Visits all nursing units during shift to assess and evaluate nursing care activity and patients care. Recognizes and assists department managers and directors with staff evaluations. Conducts disciplinary action as necessary in compliance with hospital policy. Communicates significant events to appropriate department directors including life-changing events of employees. Staffing Examines and revises shift by shift staffing of nursing units and other departments in collaboration with staffing schedulers. Gathers and assesses acuity data and soliciting staff input. Evaluates stated needs with budgeted hours and/or "affordables". Utilizes staff creatively to meet patient care needs in the most efficient and effective manner Recognizes when a patient care unit needs to be open or closed. Emergency Management Manages hospital-wide emergencies such as fire, disaster, tornado, etc. as per policy and procedure. Coordinates Code Blue, Code Strong, Priority 1, Code Z (including Code Z Nuero) and Trauma Alert. Reports to Administrator-on-Call of significant events. Patient Coordination Facilitates and coordinates the admission of patients to appropriate service lines. Coordinates bed placement from Emergency Department and Surgical areas. Obtains the assistance of clergy, interpreters and Department of Care Management. Evaluates the need to provide permission for treatment of minors or emergent cases in which the patient is unable to provide consent for treatment. Clinical Nursing Support Serves as clinical nursing resource person to nursing staff and other clinical personnel. Performs and assists with selected patient care activities as appropriate. Provides personnel with the resources and coaching necessary for them to perform unfamiliar procedures. Assists in the clinical orientation of personnel. Public Relations Demonstrates positive public relations and supports administration within the hospital and community. Clarifies hospital policies and procedures to staff, patients, patients families, physicians and the community. Provides information and support to families/significant others as needed to cope with current crisis of illness of the patient. Releases appropriate information to the media. Holland Hospital is an Equal Opportunity Employer, please see our EEO policy
    $32k-42k yearly est. Auto-Apply 60d+ ago
  • Care Coordinator at Maple Ridge Manor

    Maple Ridge Manor 4.0company rating

    Ambulatory care coordinator job in Lowell, MI

    Job Description Maple Ridge Manor in Lowell, MI is looking for one care coordinator to join our 67 person strong team. We are located on 12020 Foreman St Se. Our ideal candidate is a self-starter, motivated, and hard-working. Department: Resident Care Services Reports to: Health and Wellness Director & Administrator Shift/hours: 1-9pm Monday-Friday and Every other weekend Description of Position: Coordinates resident care related to medications by working with all departments, the medical community, families and administrative staff to provide for resident needs with continuity and an adherence to the scope of practice and licensure for the community. Provides complete supervision of the medication room, pass techniques, documentation and supervision and provision of care related to medication in the community. This position will be a part of an "On-Call" rotation divided between House Supervisors, Director of Health and Wellness, and Administrator. Each person will take turns with being on-call for 1 week (7days) the rotation will equate to roughly 1 week on-call per month. Calls that a person may need to respond to would include staff call off's and finding coverage, resident incidents that need reported, and other emergency/notification related situations. Staffing Pattern: The community has at minimum one Lead Medication Aide on each shift. Responsibilities of the Medication Aide: 1. Resident charts. Keeping documentation current (Community forms, licensing documentation, physician orders, incident reports., etc.) 2. Communicate resident status changes to Health and Wellness Director. 3. Ensure all medication documentation is current and correct, including medication administration forms, physician orders, change of dosages, written orders to confirm telephone orders, etc. 4. Ensure medication cart and medications room are completely stocked with all required continuous, PRN, Over-the-Counter (OTC), and other medications as ordered by the physician. 5. Coordinate medication orders and deliveries with pharmacies; reordering medications on a weekly basis and as needed. This means utilizing the E-MAR to reorder as well as calling the pharmacy or family as needed to ensure there is always a supply of ordered medications at Maple Ridge Manor. 6. Communicate with physicians and other healthcare providers as needed, including reporting falls, injuries, and/or changes in resident status. Communication may be via verbal in person, fax, or phone and should be communicated to Director of Health and Wellness. 7. Monitor Psychotropic med use is congruent with physician orders and ensuring resident behaviors actually warrant the use of medication. This should be charted in the resident's E-MAR so that the Director of Health and Wellness can monitor. 8. Control medication room access and key assignment, keys should be signed out at the beginning of every shift and signed back in at the end. Medication room door should always be shut when not in use. 9. Pour, pass, and assist with administration of medications in accordance with state regulations. Provide mentorship to new Medications Aides. 10. Coordinate physician and other medical appointments. Health and Wellness Director to ensure any needs are communicated at time of appointment. 11. Read all communication notes regarding the community between the Caregiver shifts. Report any urgent communication to Director of Health and Wellness. 12. Audit daily documentation ensuring it follows proper F-DAR documentation. This includes auditing 2 hour and baseline checks as well as communication logs. 13. Audit daily chore documentation ensure that staff is initialing and completing chores and communicate to Director of Health and Wellness when not completed. 14. Monitor daily fridge temperature tracking to ensure completion. 15. Audit medication carts weekly utilizing Medication Cart Auditing form and reporting directly to Health and Wellness Director. This includes ensuring medications are sorted by resident, route and administration times. All expired medications should be removed and reported to Health and Wellness Director for destruction or return to pharmacy. 16. Monitor stock supply levels and reporting to Health and Wellness Director or Administrator in a timely manner. 17. Lead Medication Aides shall act as point of contact for care staff, Medication Aides, family, and/or residents for any concerns and report to Health and Wellness Director or Administrator. 18. Conduct tours as needed (walk in), offering marketing packets to any prospective move-in. This includes taking phone calls regarding admissions during after hours or weekend hours, filling out an “after hours form” to ensure questions are answered to the best of their ability and Administrator or Health and Wellness Director have the ability to follow up with prospective move-in. 19. Provide mentorship to all new staff to the best of their abilities, even if it means just being a smiling face and positive attitude. 20. Other duties as assigned. By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply. Powered by Homebase. Free employee scheduling, time clock and hiring tools. We are looking forward to reading your application.
    $25k-32k yearly est. 12d ago
  • Hospitality Coordinator

    The Fetzer Institute 2.9company rating

    Ambulatory care coordinator job in Kalamazoo, MI

    In accordance with our core values of love, trust, authenticity, and belonging, the Fetzer Institute affirms that every person has inherent value and purpose, and that we belong to a sacred community that includes all people and all of creation. The Institute welcomes candidates from all backgrounds who are inspired to contribute to our mission of helping build the spiritual foundation for a loving world. Your unique voice is valued, and we are excited to hear from you! The Hospitality Coordinator plays a central role in creating a welcoming, seamless, and sacred-centered experience for all visitors to the Seasons Retreat Center. Part of the Fetzer Institute, Seasons provides a sacred space for the Institute's work. Here, guests immerse themselves in opportunities for deep reflection, engaging conversations, and collaborations in support of our mission. This position ensures that every logistical and operational detail - from lodging and meals to transportation and meeting setup - reflects Fetzer's commitment to care, attentiveness, and spiritual presence. The ideal candidate embodies the spirit of hospitality as sacred service - someone who finds joy in caring for details, anticipating needs, and creating environments where people feel seen, supported, and inspired. They balance practical coordination with soulful attentiveness, holding both efficiency and empathy as equal priorities. The Hospitality Coordinator will work 40 hours weekly, typically Monday through Friday, with occasional evenings and weekends as needed. This position pays $28.40 per hour and is eligible for benefits including medical, dental, vision, prescription, 401 (k), paid time off, and an extensive wellness package. Sacred Hospitality Work with internal teams to coordinate guest services for all retreats, meetings, and convenings, including room assignments, dietary needs, and arrival/departure logistics. Serve as an on-site point of contact to ensure seamless retreat programming and guest care flow. Embody and extend sacred hospitality by being attentive to guests' emotional, spiritual, and physical wellbeing. Assist in maintaining clear communication with retreat participants before, during, and after events, including scheduling ground transportation. Work with facilitators and Culinary and Facilities Management teams to create a welcoming, nurturing environment for all convenings. Check in Seasons Retreat Center guests, orienting them to the facilities and accommodations. Respond to guest requests. Monitor departure shuttles, ensuring all guests are present and ready to depart on time. Hospitality Administration Collect and accurately enter all relevant event information into Dynamics 365, including guest travel, dietary needs, and physical limitations, meal and setup information, agendas, and other logistics. Ensure reports summarizing lodging assignments, travel, and guest needs are accurate, shared, and updated with relevant teams. Closely collaborate with hosting staff, review objectives and outcomes, develop procedures, and meet program goals. Serve as 24-hour on-call contact for one week on a three-week rotation for retreat center guests. Answer phone calls from Program staff, security guard, and guests to address emergent issues after hours. Prepare cost-out reports that accurately reflect the on-site expenses for each event and work with Program staff to obtain approvals. Operations Administration Hospitality is nested within the Institute's Operations Department, which also includes Culinary and Facilities Management teams. This position is part of the overall Operations Department working collaboratively with its teams Provide administrative support and organization for the larger Operations Department. Receive facilities requests and reports of issues and dispatch them to the appropriate person(s). Answer the main switchboard and route calls as needed. Admit visitors and vendors through the main and loading dock entrances, while being mindful of safety and security. Be proactive in assessing facilities for maintenance and other issues and report them using the appropriate channels. Foster a cooperative departmental atmosphere by providing backup and support to Operations' teams' members and other Institute staff. Complete other duties as assigned. Professional & Spiritual Development Attend staff development events and monthly staff meetings to foster an understanding of and commitment to the Institute's values, mission, and goals. Engage in personal and professional development to ensure continuous learning, growth, and development. Demonstrate open, direct communication and active listening, and develop positive work relationships to foster an atmosphere of collaboration and teamwork. Learning, Inner Work and Community Fetzer aims to “be” the change we want to see in the world. Therefore, every community member is expected to have a commitment to nurture their inner life, continual learning, and be active in the community. Attend the Tuesday morning staff gathering from 9:00 a.m. to 12:00 p.m. EDT each week. Optional 2:00 p.m. to 2:20 p.m. EDT quiet time, every day. Independently directed professional and spiritual development built into your work plan. Professional Experience and Qualifications: This position requires three to five years of general office experience, along with: Experience in hospitality, event coordination, and/or retreat center operations. Deep understanding or appreciation of sacred hospitality, spiritual care, or contemplative practices. Exceptional interpersonal and communication skills. Strong organizational abilities with attention to detail and flexibility in dynamic environments. A heart for service and a calm, grounded presence in planning and high-activity settings. A team-oriented work style that reflects inclusiveness, collaboration, and flexibility. Proficiency in all Microsoft Office applications. An interest in, and openness to, the Institute's mission. The incumbent will demonstrate the ability to work effectively in an organization that places a high value on relationships and works in a highly collaborative manner, with an orientation to listening and learning. Working Conditions: This position requires the incumbent to sit for prolonged periods of time in a temperature-controlled environment on the ground floor of the building, with the need to occasionally lift up to 50 pounds as well as move luggage carts up to 300 pounds. The ability to operate general office equipment such as a computer, smartphone, telephone, copy and fax machines, and a postage scale/meter is required. May occasionally drive Institute vehicles. To apply, please visit ***********************************
    $28.4 hourly 60d+ ago
  • Dental Care Coordinator

    Family Health Care Center of Kalamazoo 3.3company rating

    Ambulatory care coordinator job in Kalamazoo, MI

    Job Description If you have a passion for serving and are looking for the right place to build your career, Family Health Center is the place for you! Join us at Kalamazoo Community's only Federally Qualified Health Center (FQHC) where we are proud to serve all members of the community with quality healthcare, dignity and respect. WE SERVE. WE GROW. WE ACHIEVE. POSITION SUMMARY The Family Health Center is currently seeking positive, dedicated, well-organized and detail oriented Dental Care Coordinator to join our Dental Team. This is an amazing opportunity to work at Michigan's largest dental facility with state of the art technology. POSITION JOB DUTIES Consults and communicates care objectives with dentists, specialists, dental laboratories and community resources to aid patient in achieving oral health goals. Assesses the healthcare, education and psychosocial needs of the patient/family. Identifies and maintains relationships with referral and community resources. Collaborates with dentists, patients, and the healthcare team, as well as community resources. Triages and resolves concerns for patients calling in. Provides resources and support related to referral process, including management of pre-authorizations from insurance companies. Works with dentist to determine an individualized plan of care with targeted interventions, monitors patient and family's response to plan of care and consults with clinical team if modifications may be needed. Manages communication related to incoming and outgoing referrals. Maintains required documentation for all case management activities. Reviews current literature regarding engagement strategies, communication strategies and incorporates best practices into clinical setting. Maintains records and enters information into database as required. Collaborates with local emergency departments to reduce return visits to the ED for dental related conditions. Works with and manages our most MINIMUM REQUIREMENT Minimum of five (5) years of experience in the dental field as a dental assistant. Experience working in a dental front office and with dental insurance plans. Positive attitude, highly adaptable, ability to work in a fast paced environment and ability to foster teamwork.
    $26k-31k yearly est. 28d ago
  • Field Clinical Care Coordinator - Calhoun County, MI and Surrounding

    Unitedhealth Group Inc. 4.6company rating

    Ambulatory care coordinator job in Battle Creek, MI

    Coverage Area: Calhoun County, MI or surrounding area At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts on the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together. The Field Care Coordinator- HIDE SNP is an essential element of an Integrated Care Model and is responsible for establishing a set of person-centered goal-oriented, culturally relevant, and logical steps to ensure that the person receiving LTSS receives services in a supportive, effective, efficient, timely and cost-effective manner. Care coordination includes case management, disease management, discharge planning, transition planning, and addressing social determinants of health and integration into the community. This position is Field Based with a Home-Based office. The expected travel time for member home visits is typically 75% within a 50-mile radius and/or 50-minute drive from your home pending business needs. If you reside in or near Calhoun County, MI or surrounding area, you will have the flexibility to telecommute* as you take on some tough challenges. Primary Responsibilities: * Develop and implement care plan interventions throughout the continuum of care as a single point of contact * Communicate with all stakeholders the required health-related information to ensure quality coordinated care and services are provided expeditiously to all members * Advocate for persons and families as needed to ensure the patient's needs and choices are fully represented and supported by the health care team * Assess, plan, and implement care strategies that are individualized by the individual and directed toward the most appropriate, least restrictive level of care * Identifies problems/barriers to care and provide appropriate care management interventions * Identify and initiate referrals for social service programs, including financial, psychosocial, community and state supportive services * Provides resource support to members for local resources for services (e.g., Children with Special Health Care Services (CSHCS), employment, housing, independent living, foster care) based on service assessment and plans, as appropriate * Manage the person-centered service/support plan throughout the continuum of care * Conduct home visits in coordination with the person and care team * Conduct in-person visits, which may include nursing homes, assisted living, hospital or home * Gathers, documents, and maintains all member information and care management activities to ensure compliance with current state and federal guidelines What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include: * Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays * Medical Plan options along with participation in a Health Spending Account or a Health Saving account * Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage * 401(k) Savings Plan, Employee Stock Purchase Plan * Education Reimbursement * Employee Discounts * Employee Assistance Program * Employee Referral Bonus Program * Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.) * More information can be downloaded at: ************************* You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: * Must possess one of the following: * Current, unrestricted independent licensure as a Registered Nurse (RN) in state of Michigan * Master's degree and current, unrestricted independent licensure as a Social Worker (e.g., LMSW, LCSW, LLMSW) * Bachelor's degree and current, unrestricted independent licensure as a Social Worker (e.g. LLBSW, LBSW) * 2+ years of experience working within the community health setting in a healthcare role * 1+ years of experience with local behavioral health providers and community support organizations addressing SDoH (e.g., food banks, non-emergent transportation, utility assistance, housing/rapid re-housing assistance, etc.) * 1+ years of experience working with persons with long-term care needs and/or home and community-based services * 1+ years of experience working in electronic documentation systems and with MS Office (Outlook, Excel, Word) * Access to reliable transportation and the ability to travel within assigned territory to meet with members and providers up to 75% of the time depending on member and business needs * Access to a designated quiet workspace in your home (separated from non-workspace areas) with the ability to secure Protected Health Information (PHI) * Ability to travel to Southfield, MI office for quarterly team meetings * Must reside within the state of Michigan Preferred Qualifications: * RN or LMSW, LLMSW, LCSW * 1+ years of medical case management experience * Demonstrated experience/additional training or certifications in Motivational Interviewing, Stages of Change, Trauma-Informed Care, Person-Centered Care * Experience in serving individuals with co-occurring disorders (both mental health and substance use disorders) * Experience with MI Health Link (MMP) * Experience working in Managed Care * Working knowledge of NCQA documentation standards * All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $28.27 to $50.48 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. #RPO #RED
    $28.3-50.5 hourly 8d ago
  • Physician Services Clinical Coordinator

    Optimal Care 3.9company rating

    Ambulatory care coordinator job in Grand Rapids, MI

    Optimal Care is where your dedication meets a rewarding career. As a clinician owned and operated company, we create the opportunity and environment for each employee to realize their highest potential while maintaining a personalized focus on our Patients and Families every day. We are the Midwest's premier provider of Physician Services, Home Health, and Hospice Care. Our integrated care delivery model incorporates technology, innovation and best practices. We produce value based outcomes by managing chronic disease process, rehabilitation and end of life care. We live a simple Mission: Serve Together, Provide Value, and Deliver Exceptional Quality Care. What does this mean for you? At Optimal Care, you have our resolute commitment to being an exceptional place to work. Your expertise, passion and commitment to exceptional quality care will continue to thrive. With you we can build a remarkable place to work. Exceptional Benefits: Minimum of 3 Weeks Paid Time Off (PTO) Company Vehicle Program Flexible Work Schedule Mentorship Culture Medical, Dental, and Vision Insurance 401(k) Retirement Plan Mileage Reimbursement Cutting Edge Technology Key Responsibilities As a Clinical Coordinator, you will follow through on all provider orders and needs, patient intake interviews, patient visit notification, diagnostic test ordering and results management, and aiding patient's caregivers, home health agencies, hospices, post-acute providers, pharmacies, and other medical providers. In this role, you will: Answer multi-line telephones, route calls, take messages, schedule appointments, and respond to or refer inquiries Maintain accurate and organized filing systems Conducts new patient intakes and sets program expectations with patients and caregivers Serve as a resource person regarding available health and social services and resources to the patients, caregivers, office staff, and providers Receive and review all diagnostic testing results either by phone or fax. If by phone, you will read back and verify the information to ensure it has been correctly recorded Follow through with the coordination of provider orders. This may include but is not limited to coordinating home healthcare or hospice service, delivery pharmacy, portable diagnostics, home medical equipment, social services, chaplain services, caregiver support services, and laboratory services. Communicate with patients and families, including answering program telephones, triaging patient needs, and communicating this information to the providers in a timely manner Receive and review incoming and outgoing patient information correspondence and determine proper action Maintain patient medical records Work in a fast-paced environment that requires multi-tasking abilities Required Qualifications High School Diploma or GED Minimal CNA or MA or equivalent work experience Minimum 1 year of experience in medical field, medical office, or related position Ability to operate computer equipment, fax, and photocopy machines necessary Must be proficient in Microsoft Office Suite Excellent verbal and written communication skills Must be able to communicate professionally with all levels of the organization Strong grasp of medical terminology Desired Qualifications Experience with geriatric population and/or caregivers Familiarity with Ethizo Electronic Medical Record (EMR) system Location Home Office: 770 Kenmoor Ave, Suite 100, Grand Rapids, MI 49546 Hours Office hours: 8:00 AM - 5:00 PM, Monday through Friday Pay Range $18 - $20 USD Background Screening Optimal Care conducts a background screening upon acceptance of a contingent job offer. Background screening is completed by a third-party administrator, the Michigan Long-Term Care Partnership, and is performed in compliance with the Fair Credit Report Act. Reasonable Accommodations We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Equal Opportunity Employer Optimal Care is an equal-opportunity employer.
    $18-20 hourly Auto-Apply 60d+ ago
  • MDS Coordinator RN ( PT ) - Heartwood Lodge

    Trinity Health Corporation 4.3company rating

    Ambulatory care coordinator job in Spring Lake, MI

    The Heartwood Lodge, a respected long-term care facility in Spring Lake, is seeking an experienced MDS (Minimum Data Set) Nurse Coordinator. This position is responsible for coordinating and overseeing the MDS process to ensure timely and accurate completion for each resident in accordance with state and federal regulations. The MDS Nurse Coordinator plays a critical role in assessing the clinical condition of residents, ensuring proper care planning, and maximizing Medicare and Medicaid reimbursement. Key Responsibilities: * Coordinate the assessment and data collection process for the MDS, ensuring compliance with federal and state regulations. * Conduct regular resident assessments, collaborate with interdisciplinary teams, and complete MDS forms within required timelines. * Monitor and ensure accurate coding of MDS items to reflect residents' conditions. * Participate in care planning meetings, providing recommendations based on MDS data to enhance resident care and treatment plans. * Oversee the submission of MDS assessments to the appropriate databases (i.e., the RAI and QIES systems). * Ensure that MDS assessments are completed in a timely manner and provide staff training when necessary. * Stay up to date with regulatory changes and guidelines related to MDS processes. * Work closely with the Director of Nursing and other department heads to optimize facility reimbursement. * Conduct audits and reviews to ensure ongoing compliance with MDS protocols and documentation standards. * Serve as a clinical resource for staff and a liaison to residents and families as needed. Qualifications: * Active and valid Registered Nurse (RN) license in the state of Michigan. * Minimum of 2 years of experience working as an MDS Coordinator in a skilled nursing facility or similar setting. * Strong understanding of the RAI (Resident Assessment Instrument) process and care planning. * Knowledge of Medicare, Medicaid, and reimbursement procedures related to MDS. * Excellent organizational, communication, and leadership skills. * Proficiency with MDS software systems and electronic health records (EHR). * Ability to collaborate effectively with interdisciplinary teams and provide guidance to nursing staff. * Detail-oriented and capable of managing multiple assessments and deadlines. What Perks and Benefits Can You Look Forward to? * Paid holidays and generous Paid Time Off (PTO) * Up to $4,000 in tuition reimbursement annually! * Discounts with major vendors; AT&T, Verizon, Ford Motor Company, General Motors, Quicken Loans, AND MORE! * Day 1 Benefits - Low cost medical, dental and vision insurance plans. Enjoy lower cost medical services when you visit facilities within the Trinity Health network. * Daily-pay options * Fast response interview times and job offers! * Competitive salary and comprehensive benefits package. * Opportunities for professional growth and development. * Supportive and collaborative work environment. Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
    $63k-73k yearly est. 9d ago
  • Clinical Care Coordinator LPN

    Grand Pines Assisted Living Center

    Ambulatory care coordinator job in Grand Haven, MI

    Job Type: Full Time on call one weekend a month Hourly range $28.00- $30.00 - Clinical Care Coordinator Assure that all aspects of the resident's personal care and service plan is implemented while assuring that the resident is treated with dignity and respect, assisting each resident to be as independent and self-sufficient as possible. Qualifications for Clinical Care Coordinator Licensed Practical Nurse in the state of Michigan preferred; Proof of training in TB testing; Proof of training and competency in medication administration; Must be able to physically and mentally perform essential functions of this position. Ability to communicate effectively in English. Must be able to communicate with a variety of personality types. Able to effectively supervise and support staff in providing direct service to residents; communicate with family members, physicians, labs, pharmacy, and ancillary personnel. Must demonstrate compassion towards residents. Must be able to pass the state mandated criminal background screening and random drug testing. CPR Certified. Essential Functions of the Clinical Care Coordinator Complete 30 day and 90-day assessments. Schedule Care Conferences for RSC. Monitor Incident reports and assure all steps are completed thoroughly. Maintain file of resident Flu, COVID, and RSV vaccines. Assist RSC with resident record audits in ECP. New move-ins: Request medical records from pcp/hospital/long-term care. Set up new resident files, assure all required documentation is in the file. Assure all documents are scanned into resident files. Maintain Outside Provider access to ECP as appropriate - adding and deleting users as needed. HIPAA compliance - assuring safe-keeping of resident records and documents - inform Administrator of any concerns. Monitor Chrome Book and Tablet function and inventory - communicate with HPM-IT specialist as needed. Maintain stock of forms and supplies for Resident Support Department as directed by the RSC. Coordinate completion of MI Choice task sheets, timely submission for billing. Coordinate documentation for Long Term Care Insurance Reimbursement as needed. Schedule outside services: podiatrist, mobile dental, etc. Coordinate their on-site visit with Med Techs and Shift Supervisors Schedule employee reviews and attendance counseling for RSC. Assist Shift Supervisors with call-off management as needed. Assist Resource Manager with filling open shifts, as needed. Coordinate Training schedules with Resource Manager as directed. Exercise initiative to expand knowledge, understanding and skills needed to excel. Assist to maintain compliance with licensing documentation requirements. Initiate process for new medication orders daily and review any orders that were processed to ensure all new orders were processed completely. Review and verify daily narcotic substance counts. Monitor ALL lab orders to ensure they are properly scheduled and implemented. Follow-up with results and appropriate communication. Monitor Coumadin logs for completion. Spot check med-tech charting according to episodic charting log. Track and administer resident chest x-rays, tb skin tests, tb questionnaire and IM injections. Perform quarterly med pass reviews with ALL Med Techs. Complete weekly PUSH tools for pressure ulcers and sent to RSC and Corporate office weekly. Assist with Shift Supervisor, Med Tech, and RSA training/ in-services as directed. Investigate all med errors and forward the proper documentation to RSC. Perform med cart audits at least monthly; more frequently if needed. Review pharmacy delivery logs and follow through as necessary. Review all notifications to physicians PRIOR to being faxed. Check med rooms, and med refrigerators for cleanliness and outdated medications. Assure all resident medications are available for administration. Complete Med Tech performance reviews as needed (90 day and annually). Monitor Licensed Health Care Professional's book and create a list of residents that need to be seen and give to oncoming Shift Supervisor. Review monthly summaries, vital signs, and weights. Communicate with Licensed Health Care Professionals regarding resident condition, medications, ---treatments, etc. as needed to assure residents health needs are met. Assist RSC with monthly Quality Assurance checklists. Complete staff coaching as needed and report concerns to RSC. Assure all Med Tech staff chart the delivery of medications to the residents. On-Call duties minimum of one weekend/month for Resident Services Coordinator. Participates in Manager on Duty rotation as directed by Administrator. Participates in quarterly Infection Prevention and Control meetings. Participates in weekly IMQRP meetings. General Responsibilities of the Clinical Care Coordinator/Shift Supervisor Be a good will ambassador for this living center Comply with Life Safety policies and periodic “drills” Documentation as required Ø Participate in training opportunities Report safety and health hazards to the RSC Ø Comply with rules and regulations governing Homes for the Aged Work cooperatively with others on the same shift and across shifts Report to work as scheduled Respond to resident requests for assistance, including call lights Physical and Mental Requirements Able to lift 50# Able to stand, bend, twist, turn, stoop, squat, sit, kneel, pull, push, and walk long distances on hard surfaces, for extended periods of time. Ability to assist residents in showers, toileting, transferring, and all aspects of personal care. Ability to communicate verbally and in writing with residents, co-workers, and supervisors. Ability to comprehend written and verbal instructions. Emotional stability to appropriately handle resident care needs, including chronic illness, challenging behaviors, dementia-related issues, and death of residents Reports to: Resident Services Coordinator Residents and duties will be assigned to each Clinical Care Coordinator by the Resident Services Coordinator based on the needs of the living center and number of Clinical Care Coordinators employed by the living center. This is subject to change as the needs of the living center changes. Compensation and Benefits: Hourly wage and benefits as stated in the Employee Handbook. Eligible for 2% increase after 90 days of employment, and merit increase annually based on supervisor's written evaluation of performance. #INDGP
    $28-30 hourly Auto-Apply 27d ago
  • Bronson Battle Creek Hospital Unit Coordinator (RN Supervisor) Full-Time Flexible Schedule

    Bronson Battle Creek 4.9company rating

    Ambulatory care coordinator job in Battle Creek, MI

    CURRENT BRONSON EMPLOYEES - Please apply using the career worklet in Workday. This career site is for external applicants only. Love Where You Work! Team Bronson is compassionate, resilient and strong. We are driven by Positivity which inspires us to be our best and to go above and beyond for our patients, for one another, and for our community. If you're ready for a rewarding new career, join Team Bronson and be part of the experience. Location BBC Bronson Battle Creek Title Bronson Battle Creek Hospital Unit Coordinator (RN Supervisor) Full-Time Flexible Schedule Exciting Leadership Opportunities! We have full-time night, and full-time mid-shift positions available for passionate RNs ready to step into leadership roles. This is where your expertise and leadership will truly make a difference! Unit Highlights: * General Medical Unit (GMU): A 37-bed cardiac/pulmonary unit and a 10-bed clinical decision unit (CDU) focused on chest pain. * Oncology/Medical/Surgical: A 37-bed unit offering care for a variety of patient types, including those recovering from various surgeries and oncology treatments. It's a fast-paced, compassionate environment with a variety of cases. Why You'll Love Working with Us: o Day 1 health benefits - Your well-being is our priority o Competitive pay and advancement opportunities - We're invested in your growth! o Generous PTO accrual - Take time for what matters most o 403(b) matching - Secure your future with us o Tuition reimbursement - Support for continuing education o Wellness benefits - Your health and happiness matter o Up to $10,000 sign-on bonus (external candidates only) Ready to join a team that's making a difference? Apply today and be part of the experience at Team Bronson! Under general supervision from the unit manager and/or director, and in accordance with the policies and guidelines established within the organization and individual unit, the unit coordinator's priority is to function as leader and clinical liaison with staff, physicians and management, providing continuity of leadership day to day. The unit coordinator acts as a role model, mentor, coach and resource person to staff to ensure all unit standards are maintained and to encourage a team environment. The unit coordinator is involved in assisting managers in attracting, developing, maintaining, and retaining qualified staff members. Duties may include assisting with hiring, orientation, monitoring and evaluating performance, problem solving, employee counseling, staffing, payroll and budget. In addition to duties involving unit personnel, the unit coordinator serves as a contact for internal and external customers. He/she is responsible for maintaining a safe environment of care, which fosters positive customer service and meets all quality standards, implementing new and monitoring ongoing processes. This role provides opportunity for leadership succession. Employees providing direct patient care must demonstrate competencies specific to the population served. Bachelor's degree in Nursing and 2 years of clinical experience required Master's degree in Nursing preferred Previous management experience preferred Formal or informal leadership experience preferred Education/experience level may differ for the specific department/unit Licensed Registered Nurse in good standing with the State of Michigan Advanced Nursing Specific Certification preferred Department specific requirements as necessary such as PALS, BLS, ACLS etc. Unit Coordinators in Labor & Delivery and Mother/Baby/Antepartum at BMH & BBC Specific: The Electronic Fetal Monitoring Certification through PQF or NCC is required within 6 months of completing intermediate fetal monitoring * Strong leadership, organization, and communication skills required • Demonstrated interpersonal communication skills, ability to resolve conflict, and ability to work as a team leader * Demonstrated problem-solving ability * Must work independently, be able to meet deadlines and demonstrate accountability for assignments * Must have the ability to use software relevant to the job (i.e. - Word, Excel, Access, PowerPoint, Visio, etc.) * Must have the ability to organize and analyze data * Must be able to speak and write English fluently * Interpretation of regulatory standards and assessment of impact to the organization Work which produces high levels of mental/visual fatigue, e.g., interactive and repetitive or small detailed work requiring alertness and concentration for sustained periods of time, the operation of and full attention to a personal computer or CRT between 40 and 70 percent of the time. Involves regularly lifting of bulky or moderately heavy weights (i.e., up to 50 pounds), and occasionally assisting with heavier tasks or expending the equivalent effort in pushing, pulling, or otherwise handling material, equipment, and other objects. * Evaluates quality and appropriateness of care. o Conducts/facilitates audits for accreditation, regulatory requirements and organizational standards. * Accounts for coordination of day-to-day unit operations, i.e. patient placements, staff assignments. * Assumes responsibility for staffing and scheduling personnel. Assignments reflect appropriate utilization of personnel. * Coordinates department staff schedule with manager input as needed. * Adjusts department staffing on a day-to-day basis to meet staffing needs (including managing volume changes, replacing call-ins, etc.) * Facilitates staff attendance at organizational committees, meetings, etc. * Manages staffing levels to help department achieve its budget. * Participates in projecting staffing needs and assisting in creating a staffing plan with manager/director. o Approve/deny PTO. * Follows organizational policies and procedures for staffing and provides open communication with staff about scheduling requests/issues. * Acts as clinical expert resource, mentoring staff, maintains positive relationships, and builds teamwork within the entire healthcare team. * Maintains knowledge on guidelines, policies, procedures, and standards. * Provides input into guidelines, policies, procedures, and standards. * Acts as first responder for clinical and service recovery issues. Acts as a resource person for staff questions related to job performance and departmental processes. * Provides guidance for and supervision of personnel accountable to nurse manager. o Provides ongoing feedback to staff related to job performance (focuses on immediate performance coaching as necessary). * Monitors staff performance on a day-to-day basis. o Works with manager to develop Personal Development Plans including follow up and mentoring. * Acts as role model, coach, and mentor to staff. * Evaluates performance of personnel. * Provides and collates peer input for evaluation. * Communicates all staff behavior and performance issues with manager as necessary. * Participates in discipline process of employees with manager notification for attendance, behavioral and performance issues. * Participates in the evaluation process of employees at manager's discretion. • Co-facilitates planning and conducting of shared governance meeting. Acts as mentor to staff chair of shared governance. * Facilitates charge nurse and other unit meetings, reporting to nurse manager. * Participates in recruitment, selection and retention of personnel. o Assists manager in the staff hiring process (e.g. assist with interview process). * Creates and supports an environment where innovation and creativity are encouraged and valued. Pre-Admission Surgery/Endo Screening Specific: * Position requires patient contact, but only via phone calls. * Unit Coordinators may cover multiple locations across the organization Bronson Lakeview Neurobehavioral Health is required to have all their employees participate in recipient rights education. This education is assumed by the Recipient Rights Offer. The Office of Recipient Rights shall do all of the following: * Provide or coordinate the protection of recipient rights for all directly operated or contracted services. * Ensure that recipients, parents of minor recipients, and guardians or other legal representatives have access to The Rights Booklet of their rights guaranteed by the Michigan Mental Health Code and are notified of those rights in an understandable manner, both at the time services are initiated and periodically during the time services are provided to the recipient. * Ensure that the telephone number and address of the Office of Recipient Rights and the name of Rights Advisor are conspicuously posted in all service sites. * Maintain a record system for all reports of apparent or suspected rights violations received including a mechanism for logging in all complaints and a mechanism for secure storage of all investigative documents as evidence. * Ensure that each service site is visited with the frequency necessary for protection of rights but in no case less than annually. * Ensure that all individuals employed by BBC Fieldstone site receive training related to recipient rights protection before or within 30 days after being employed. * Review the recipient rights policies and the rights system of each provider of mental health services under contract with BBC to ensure that the rights protection system of each provider is in compliance with the Michigan Mental Health Code and is of a uniformly high standard. * Serve as consultant to Chief Executive Officer or his or her designee, RiskManagement Department, and other directors and to the associates of BBC in matters related to recipient rights. * Ensure that all reports of apparent or suspected violations of rights within Fieldstone Center are investigated in accordance with section 330.1778 of the Michigan Mental Health Code. The policy requires that the rights office must conduct investigations in a manner that does not violate employee rights. Those reports that do not warrant investigation are intervened upon and recorded in accordance with subdivision (d) of the Michigan Mental Health Code. * Semiannually provide summary complaint data consistent with the annual report required by the Code, together with a summary of remedial action taken on substantiated complaints by category, to the State of Michigan and to the Recipient Rights Advisory Committee. * The Recipient Rights Officer and Advisors will have the education, training, and experience to fulfill the responsibilities of the Office of Recipient Rights. The Recipient Rights Officer and Advisors will receive training in recipient rights protection. * Coordinate meetings and activities of the Recipient Rights Advisory Committee and be the holder of the record of this committee. * Serve as advocate to all recipients and their families. Provide recipients assistance to make contact with other advocacy groups, as needed. * Collaborate with Community Mental Health when appropriate. * The Recipient Rights Officer shall submit to the governing board of BHG and to the State of Michigan Office of Recipient Rights an annual report prepared by the Office of Recipient Rights on the current status of recipient rights at Fieldstone Site and a review of the operations of the Office of Recipient Rights. The report shall be submitted no later than December 30, of each year for the preceding fiscal year or period specified in contract. The annual report shall include, at a minimum, all of the following: A) Summary data by category regarding the rights of recipients receiving services from Bronson Health Services-Fieldstone Site BBC including complaints received, the number of reports filed, and the number of reports investigated by the Office of Recipient Rights. B) The number of substantiated rights violations by category. C) The remedial actions taken on substantiated rights violations by category. D) Training received by associates of the Office of Recipient Rights. E) Training provided by the Office of Recipient Rights. Desired outcomes established for the Office of Recipient Rights and progress toward these outcomes. G) Recommendations to the BHG governing board. Shift Variable Time Type Full time Scheduled Weekly Hours 40 Cost Center 1500 Nursing Administration (BBC) Agency Use Policy and Agency Submittal Disclaimer Bronson Healthcare Group and its affiliates ("Bronson") strictly prohibit the acceptance of unsolicited resumes from individual recruiters or third-party recruiting agencies ("Recruiters") in response to job postings or word of mouth. Unsolicited resumes sent to any employee of Bronson by Recruiters, without both a valid written agreement with Bronson and a direct written request from the Bronson Talent Acquisition Department for a specific job position, will be considered the property of Bronson. Furthermore, no fees will be owed or paid to Recruiters who submit resumes for unsolicited candidates, even if those candidates are hired. This policy applies regardless of whether the Recruiter has a pre-existing agreement with Bronson. Only candidates submitted through a specific written agreement with the Bronson Talent Acquisition Department for a named position are eligible for fee consideration. Please take a moment to watch a brief video highlighting employment with Bronson!
    $31k-41k yearly est. Auto-Apply 1d ago
  • Care Coordinator

    Leisure Living 3.3company rating

    Ambulatory care coordinator job in Grand Rapids, MI

    Leisure Living - Cascade Trails Senior Living 1225 Spaulding Ave SE, Grand Rapids, MI 49546 High school diploma/GED is required. Care Coordinator Wages On-Demand allowing early access to your earned wages before payday Full Benefits and PTO for Full Time Employees Tuition Reimbursement Growth Opportunities Up to $19.50 an hour POSITION SUMMARY Responsible to provide and coordinate resident care to ensure quality care is delivered, as well as provide care team leadership ESSENTIAL FUNCTIONS Assure that residents are treated with kindness and respect Protect residents from accidents and injuries Be responsible for the safety of residents in the case of emergency Serve as go-to resource person for team members Participate with orientation and training for care team members Foster positive work environment and strong support for developing skills with other care team members Review, update and provide resident care as outlined in resident service plans Perform rounds with physicians and communicate new orders to staff and family members as required Assist with schedule coverage needs as necessary Answer resident call signals, as well as door and safety alarms promptly Administer/pass medications to residents according to physician orders and policies Review and process physician orders utilizing eMAR in conjunction with pharmacy support Assist with resident evaluations Conduct departmental reviews/audits. Provide results to Director of Resident Care Assure adequate medication and supply inventory for residents Observe and report non-emergent resident behavior and condition changes to Director of Resident Care Complete daily charting, documentation, and reporting as required Participate in or lead activities as planned by Life Enrichment. Assist and remind residents to participate in activities Follow and comply with infection control, safety, emergency and confidentiality policies and procedures Participate in the on-call rotation as assigned Promote positive relationships with residents, staff and visitors Remain awake and alert while on duty Perform any other duties as requested within the scope of responsibility and requirements of the job. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Must work to demonstrate Leisure Living Management Values: Live and work each day with purpose Accept accountability and demonstrate responsibility Embrace lifelong learning Promote mutual respect Display transparency Appreciate diversity Practice forgiveness Be thankful SKILLS AND ABILITIES Education and Experience High school diploma/GED and successful completion of Care Specialist I and II curriculum within 90 days of hire and at least 6 months of recent experience as a Care Specialist or equivalent experience is required. Certificates and Licenses Must have CPR/First Aid certification or obtain within thirty (30) days of hire. Computer Skills Must have demonstrable knowledge and experience using Microsoft Office in a Windows environment, with a capacity to master company specific software. Other Requirements Ability to multi-task, prioritize and work with minimal supervision Effective oral and written communication skills Professional telephone etiquette and customer service skills Superior communication and interpersonal skills Communicate in a respectful and professional manner with residents, families, co-workers and leadership staff at the community Developed organizational skills Ability to problem solve and demonstrate good judgement Team oriented self-starter with demonstrated ability to accept direction and work well with supervisor Promote teamwork by working with coworkers in a positive and cooperative manner Ability to maintain a high level of confidentiality PHYSICAL DEMANDS Stand Frequently Walk Frequently Sit Occasionally Reach outward Frequently Reach above shoulder Occasionally Climb Occasionally Squat or Kneel Occasionally Bend Frequently Twist Frequently Lift/Carry/Transfer 10 lbs. or less Frequently 11-20 lbs. Frequently 21-50 lbs. Occasionally 51-100 lbs. Occasionally with assistance Over 100 lbs. N/A Push/Pull 10 lbs. or less Frequently 11-20 lbs. Frequently 21-50 lbs. Occasionally 51-100 lbs. Occasionally Over 100 lbs. Occasionally Connecting Seniors, Families and Communities For over 37 years, our senior living communities have served seniors and their families across Michigan, Ohio, Indiana, Iowa, Kentucky, and Tennessee, with each location offering unique services including independent, enhanced, and assisted living, as well as memory care and rehabilitation and skilled nursing. Through forming authentic connections and committing to creating the absolute best experiences each day for our residents and their families, we ve created a special culture within our communities that allows our employees to do their best work and our residents to shine every day. Not Just Making Every Day Great. Making Every Minute Great. There are 1,440 minutes in every single day. We aspire to make each one of them an exceptional moment. This philosophy is supported by our 6 powerful, yet simple pillars: Dream Big, Have Courage, Take Initiative, Be Accountable, Give Back & Enjoy it. We strive to fulfill the aspirational yet unattainable goal of creating the absolute best experience with every person, in every interaction, every minute of every day. It begins with empowering our employees. Every employee, at every level of the company, is expected to perform like a leader. Everyone is encouraged and expected to put the needs of each other above everything else. No one here just does their job The mission is to create the absolute best experiences. This emphasis on putting people first has helped us successfully grow for the right reasons. We have developed an environment that attracts dreamers, adventurers, creators, givers and believers to seek career opportunities with us. We find people who believe that true happiness is only found in the service of others. We want high-performers with diverse skill-sets and big hearts. We treat each other as family and find that close collaboration creates the biggest ideas. If you love serving others, and are looking for an opportunity to thrive, CommonSail Investment Group and our businesses is your destination. This classification description is intended to indicate the general kinds of tasks and levels of work difficulty that are required of positions given this title and should not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of any supervisor to assign, direct and control the work of the employees under her/his supervision. The use of a particular expression or illustration describing duties shall not exclude other duties not mentioned that are of a similar kind or level of difficulty. Equal Opportunity Employer Click on glassdoor to see our employee testimonials #LL1
    $19.5 hourly 26d ago
  • Patient Care Coordinator

    Ottobock 4.5company rating

    Ambulatory care coordinator job in Lansing, MI

    Summary Statement Since 1944, Wright & Filippis (W&F) has built a well-earned reputation as a leader in prosthetics, orthotics, and accessibility solutions. Over 80yrs strong, we are committed to improving the lives of our patients. Today, as part of Ottobock.care, we continue that legacy-combining the strength of a global innovator with the relationships and responsiveness of a local clinic. This next step deepens our commitment to delivering exceptional orthotic and prosthetic care to the communities we serve. When you join Ottobock.care, you're not just starting a job. You're becoming part of a movement that is redefining what's possible in patient care. We are currently looking for a Patient Care Coordinator (PCC) at our Lansing, MI office. Our PCCs play a vital role in each patient's visit. From greeting patients to ensuring scheduling and documentation run smoothly, you'll be helping people move through life with confidence and independence. Duties & Responsibilities * Provide administrative support at the front desk by answering telephones, taking messages, routing calls, or notifying appropriate individuals. * Assist with scheduling or modifying patient appointments. * Ensure customers receive the best service possible and concerns are satisfactorily resolved. * Communicate courteously and professionally with patients for scheduling, financial responsibility, required medical documentation through direct live/phone communication, fax, and email as appropriate. * Obtain medical documentation from physicians, physician assistants, nurse practitioners, therapists, nursing facilities and hospitals as applicable, through direct live/phone communication, fax, and email as appropriate. * Assist in securing insurance authorizations for patient cases as needed. * Create patient account profile in the Medical Record system. * Perform light shipping and receiving of medical device products and components. * Maintain a clean office work environment. * Accept cash payments from patients as appropriate. * Comply with Corporate Compliance and HIPAA responsibilities. * Perform other duties and special projects as assigned. Qualifications * Proficient in MS Office and databases. * Strong communication and interpersonal skills. * Excellent organizational, analytical, and time management skills * High school diploma or equivalent. * Office administrative management experience, preferably in a medical/dental/therapy office. * Knowledge of Medicare, Medicaid preferred. * Insurance verification experience. * Customer service experience. Benefits * Medical * Vision * Dental * Health savings accounts with employer contribution * Flexible spending account options * Company-paid life insurance policy * Generous Paid time off * 7 Company holidays * Floating holidays * DailyPay * 100% company-paid short & long-term disability * 401k match up to 3.5% Diversity at Ottobock We believe in mutual respect, enjoyment at work, and a culture where everyone feels valued. We are committed to diversity, equity, and inclusion, and welcome all applications - regardless of gender, age, nationality, disability, ethnic or social background, religion, or sexual orientation. We give special consideration to individuals with severe disabilities when equally qualified. Your future at Ottobock Ottobock's products and services combine over 100 years of tradition with outstanding innovation in the fields of prosthetics, neuro-orthotics, and exoskeletons. Ottobock develops innovative fitting solutions for people with limited mobility and is driving the digitalisation of the industry. Founded in Berlin in 1919, the company has business activities in 45 countries with nearly 9,300 employees worldwide and operates the largest international patient care network with around 400 patient care clinics. Ottobock's mission of improving freedom of movement, quality of life and independence is deeply rooted in the company's DNA, as is its social commitment: Ottobock has been a partner and supporter of the Paralympics since 1988. Apply now! Your ideas and commitment will inspire your colleagues and staff, and will further the interests of Ottobock. Be part of a dynamic, growing company with flat hierarchies. We offer a richly diverse field of work, individual development opportunities and extensive qualification programs in our Ottobock Academy. Please only apply via our online job portal at jobs.ottobock.com. Please quote the Job-ID for the position in question, and also state your earliest starting date and salary requirements. We look forward to receiving your application! Nearest Major Market: Lansing
    $20k-30k yearly est. 10d ago
  • MDS Coordinator RN ( PT ) - Heartwood Lodge

    Trinity Health 4.3company rating

    Ambulatory care coordinator job in Spring Lake, MI

    The Heartwood Lodge, a respected long-term care facility in Spring Lake, is seeking an experienced MDS (Minimum Data Set) Nurse Coordinator. This position is responsible for coordinating and overseeing the MDS process to ensure timely and accurate completion for each resident in accordance with state and federal regulations. The MDS Nurse Coordinator plays a critical role in assessing the clinical condition of residents, ensuring proper care planning, and maximizing Medicare and Medicaid reimbursement. **Key Responsibilities:** + Coordinate the assessment and data collection process for the MDS, ensuring compliance with federal and state regulations. + Conduct regular resident assessments, collaborate with interdisciplinary teams, and complete MDS forms within required timelines. + Monitor and ensure accurate coding of MDS items to reflect residents' conditions. + Participate in care planning meetings, providing recommendations based on MDS data to enhance resident care and treatment plans. + Oversee the submission of MDS assessments to the appropriate databases (i.e., the RAI and QIES systems). + Ensure that MDS assessments are completed in a timely manner and provide staff training when necessary. + Stay up to date with regulatory changes and guidelines related to MDS processes. + Work closely with the Director of Nursing and other department heads to optimize facility reimbursement. + Conduct audits and reviews to ensure ongoing compliance with MDS protocols and documentation standards. + Serve as a clinical resource for staff and a liaison to residents and families as needed. **Qualifications:** + Active and valid Registered Nurse (RN) license in the state of Michigan. + Minimum of 2 years of experience working as an MDS Coordinator in a skilled nursing facility or similar setting. + Strong understanding of the RAI (Resident Assessment Instrument) process and care planning. + Knowledge of Medicare, Medicaid, and reimbursement procedures related to MDS. + Excellent organizational, communication, and leadership skills. + Proficiency with MDS software systems and electronic health records (EHR). + Ability to collaborate effectively with interdisciplinary teams and provide guidance to nursing staff. + Detail-oriented and capable of managing multiple assessments and deadlines. **What Perks and Benefits Can You Look Forward to?** + Paid holidays and generous Paid Time Off (PTO) + **Up to $4,000 in tuition reimbursement annually!** + Discounts with major vendors; AT&T, Verizon, Ford Motor Company, General Motors, Quicken Loans, AND MORE! + Day 1 Benefits - Low cost medical, dental and vision insurance plans. Enjoy lower cost medical services when you visit facilities within the Trinity Health network. + Daily-pay options + Fast response interview times and job offers! + Competitive salary and comprehensive benefits package. + Opportunities for professional growth and development. + Supportive and collaborative work environment. **Our Commitment** Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law. Our Commitment to Diversity and Inclusion Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions. Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity. EOE including disability/veteran
    $63k-73k yearly est. 27d ago

Learn more about ambulatory care coordinator jobs

How much does an ambulatory care coordinator earn in Forest Hills, MI?

The average ambulatory care coordinator in Forest Hills, MI earns between $36,000 and $63,000 annually. This compares to the national average ambulatory care coordinator range of $31,000 to $52,000.

Average ambulatory care coordinator salary in Forest Hills, MI

$48,000
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