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  • Personal Care Coordinator Sr (Bilingual in Vietnamese)

    Caloptima 4.6company rating

    Ambulatory care coordinator job in Orange, CA

    CalOptima Join Us in this Amazing Opportunity The Team You'll Join We are a mission driven community‐based organization that serves member health with excellence and dignity, respecting the value and needs of each person. If you are ready to advance your career while making a difference, we encourage you to review and apply today and help us build healthier communities for all. More About the Opportunity We are hoping you will join us as a Personal Care Coordinator Sr (Bilingual in Vietnamese) and help shape the future of healthcare where you'll be an integral part of our Case Management team, helping to strive for excellence while we serve our member health with dignity, respecting the value and needs of each of our members through collaboration with our providers, community partners and local stakeholders. This position has been approved to be Full Telework. If telework is approved, you are required to work within the State of California only and if Partial Telework, also come in to the Main Office in Orange, CA, at least two (2) days per week minimum. The Personal Care Coordinator Sr will perform a wide variety of advanced support activities for plan members. You will ensure regular communication of the member's annual Health Needs Assessment (HNA) or Health Risk Assessment (HRA) and care plan with the member, primary care provider (PCP) and health care team. You will regularly assess the quality of service given to the member's care by identifying barriers and assisting in improving these barriers for all levels of care. You will maintain strong working relationships with the PCP and health care team to ensure member access to timely services and coordination of care. Together, we are building a stronger, more equitable health system. Your Contributions To the Team: 95% ‐ Program Support Participates in a mission‐driven culture of high‐quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short‐ and long‐term goals/priorities for the department. Maintains strong working relationships when collaborating with the PCP and health care team to ensure timely communication of member's clinical information and ensures appropriate documentation of all interventions. Also, notifies member's care team of key event triggers. Collaborates with licensed professionals in development of a care plan for each member, incorporating the HNA or HRA all assessment findings. Facilitates communication of care plan to the PCP and member, as necessary. Develops and implements a member's specific care plan which includes prioritized Specific, Measurable, Achievable, Relevant, and Time‐Bound (SMART) goals. Facilitates and participates in interdisciplinary team meetings as applicable. Processes and maintains complex or sensitive documentation of member's case and care plan within CalOptima Health's medical management system. Facilitates referrals to Behavioral Health Services and identifies the need for referrals to Long‐Term Support Services and community resources. Facilitates transfers to member's assigned case manager in accordance with member needs, when appropriate. Anticipates longer‐term and more unique member needs by providing guidance in understanding and accessing the benefits they are entitled to under Medicare and Medi‐Cal, as appropriate. Maintains compliance with established departmental productivity guidelines; compiles and conducts basic analyses and reporting of productivity metrics to management as required. Coordinates and maintains cases in current case load in accordance with case management standards. Assists with collection of health risk or health needs assessments as well as gathers medical records as needed. Provides regular outreach to assigned members and evaluates quality of service given to members according to department contact standards. Serves as the main point of contact for assigned members to anticipate longer term member needs. Works with Case Management staff to expedite the resolution of member concerns. 5% ‐ Other Completes other projects and duties as assigned. Do You Have What the Role Requires? High School diploma or equivalent required PLUS 2 years of experience working with the needs of members, such as but not limited to pediatric members, seniors or persons with disabilities (SPD) and/or special populations (e.g., homeless or at risk of homelessness) in a customer/member service capacity required; an equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Bilingual in English and Vietnamese. You'll Stand Out More If You Possess the Following: Bachelor's degree in healthcare management, social work, human services or related field. 2 years of experience with health maintenance organization (HMO), Medi‐Cal and health services. Experience working with individuals with behavior health conditions or substance use disorders. What the Regulatory Agencies Need You to Possess? N/A Your Knowledge & Abilities to Bring to this Role: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem‐solve and possess project management skills. Work in a fast‐paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi‐program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Your Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face‐to‐face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects,
    $42k-56k yearly est. 2d ago
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  • Patient Care Coordinator

    Specialty Care Rx 4.6company rating

    Ambulatory care coordinator job in Orange, CA

    The Patient Care Coordinator is responsible for providing exceptional customer service to patients, ensuring positive and professional interactions. This role involves managing patient inquiries, supporting therapy compliance, coordinating medication deliveries, and facilitating effective communication between patients, healthcare providers, and internal teams. The Patient Care Coordinator utilizes electronic health records and pharmacy systems to document and manage patient information, ensuring accuracy and continuity of care. Duties and Responsibilities Uphold high standards of customer service by ensuring all patient interactions are handled professionally and positively, contributing to patient satisfaction and retention. Access, update, and maintain accurate patient information using electronic health record (EHR) systems and the CareTend pharmacy system. Use basic medical terminology to communicate effectively with patients and medical professionals, addressing questions, concerns, and inquiries in a timely manner. Initiate regular check-ins with patients to ensure they are adhering to their prescribed treatment plans, manage medication refills, and provide ongoing support to maintain therapy compliance. Coordinate with patients and prescriber offices to schedule medication deliveries, ensuring continuity of therapy and maintaining trusted customer relationships. Utilize the CareTend pharmacy system to document case activity, patient communications, and correspondence, ensuring the completeness and accuracy of patient records. Identify and escalate issues involving complex clinical matters to the appropriate clinical team when necessary. Facilitate communication between patients, prescriber offices, and internal teams by transmitting status updates, triage notifications, and the necessary documentation to support patient therapy compliance. Other duties as assigned by Supervisor. Requirements Strong verbal and written communication skills. Bilingual Spanish is highly preferred but not required. Ability to utilize medical terminology to communicate with patients and healthcare professionals. Excellent organizational skills, with a strong attention to detail. Proficient in Microsoft Office Suite (Word, Excel, Outlook). Ability to multi-task and work well under pressure in a fast-paced environment. Self-motivated and able to work both independently and as part of a team. Education and Experience Requirements Experience using electronic health records (EHR) systems. 1+ years of experience in customer service or patient care coordination. Specialty Pharmacy experience is highly preferred. IVIG scheduling and care coordination experience is highly preferred. Experience with CareTend pharmacy system is highly preferred. Salary Description $23 - $28
    $32k-48k yearly est. 60d+ ago
  • Wound Care Coordinator- FT Days- Brea, CA

    Scionhealth

    Ambulatory care coordinator job in Brea, CA

    At ScionHealth, we empower our caregivers to do what they do best. We value every voice by caring deeply for every patient and each other. We show courage by running toward the challenge and we lean into new ideas by embracing curiosity and question asking. Together, we create our culture by living our values in our day-to-day interactions with our patients and teammates. Job Summary Manages facility wound care program including standards of care and practice related to wound, ostomy, and continence patient care needs. In addition, will provide direct patient care and assistance to staff nurses, and act as consultative service to affiliated healthcare agencies. Essential Functions * Develops and implements the facility wound care program in conjunction with the national standardization process, to include patient care protocols, documentation tools, wound care formulary and WCC referral criteria. * Establishes standards of care, competencies, policies and procedures in quality, cost efficient and effective wound care for all clinical staff. * Acts as primary consultant to Wound Care Clinicians. Serves as a consultant to facility staff and advocates with physicians; through training and support, enables clinical staff to effectively assess wounds, recommend appropriate protocols, and initiate plans of care. * Provides ongoing education to staff on products available for use in hospital. * Evaluates all wounds upon admission and ongoing to determine treatment plan and provide early problem identification. * Provides consultation and/or assessment on patients with pressure injuries. Consults on any wound that does not show measurable signs of healing within two weeks. * In consultation with the physician, assists the primary nurse in developing an appropriate plan of care for comprehensive wound management and wound prevention. * Makes recommendations to the physician for changes to wound care orders and provides evidence-based research support as needed. * Reviews medical records of patients with wounds. Ensures that wound assessments, care plans, and treatments are clearly and correctly documented and that appropriate wound related treatments are being provided. * Investigates all cases with adverse events related to wounds through the completion of root cause analysis (RCA) and develops, in conjunction with nursing leadership, action plans based on RCA findings. * Participates in clinical outcome monitoring, follow-up and agency performance improvement initiatives. * Participates in CMS quality data reporting through completion of wound related LTRAX data set records. * Collaborates with Support Center Clinical Operations staff to maintain a cost-effective wound care formulary. * Assists as needed with training of new hire Wound Care Coordinators within the Hospital Division. Knowledge/Skills/Abilities/Expectations * Effective communication and interpersonal skills sufficient for establishment and maintenance of effective working relationships with all hospital departments, and for the effective instruction of individuals and groups including patients, their families * Ability to adapt to new situations, set priorities, and use problem-solving techniques. * Knowledge in wound care consistent with NPIAP, AHCPR, WOCN, and CDC guidelines. * Knowledge in wound debridement's as indicated within level and scope of practice. * Ability to serve as resources to nursing staff in complex wound management. * Ability to lead, motivate, and develop others individually and as a team. * Program management skills. * Must read, write and speak fluent English. * Must have good and regular attendance. * Approximate percent of time required to travel: 0% * Performs other related duties as assigned. Pay Range: $47.00-$59.00/hr. ScionHealth has a comprehensive benefits package for benefit-eligible employees that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness. Qualifications Education * Degree from an accredited nursing program. Licenses/Certifications * Current state RN license; BSN preferred. * Professional certification WOCN CWS, or WCC or obtain certification within 12 months of employment. * BLS required Experience * 1-3 years licensed professional nursing experience with previous experience as an acute care nurse.
    $47-59 hourly 17d ago
  • Home Care Scheduler / Staffing Coordinator

    Healthy at Home Caregivers

    Ambulatory care coordinator job in Dana Point, CA

    Full-time Description Home Care Scheduler / Staffing Coordinator Healthy at Home Caregivers | Dana Point, CA Full-Time | $21.00 - $24.00 per hour Expected Hours: 40 per week Healthy at Home Caregivers is growing, and we're seeking a bilingual (Spanish/English) Home Care Scheduler to join our compassionate and mission-driven team. In this hybrid role, you'll play a vital part in ensuring our clients receive timely, high-quality non-medical care in the comfort of their homes. This position is ideal for someone who thrives in a fast-paced environment, is passionate about helping others, and is committed to our values of integrity, dignity, and excellence in caregiving. Key Responsibilities: Coordinate, assign, and confirm caregiver schedules to meet client needs across Orange County and surrounding areas. Maintain accurate, real-time schedules in our scheduling software system, ensuring all updates are clearly communicated. Verify caregiver and client attendance, resolving any callouts, delays, or issues promptly and professionally. Develop strong, supportive relationships with caregivers, clients, and family members to foster trust and reliability. Accurately document notes, communications, and incidents in our care coordination system. Communicate schedule changes, holiday and vacation coverage, and weekend assignments clearly to all stakeholders. Collaborate with the Care Management team to ensure timely care and compliance with client care plans. Follow all internal guidelines, HIPAA, and state compliance standards set by Healthy at Home Caregivers. Deliver excellent customer service through effective phone communication, email responses, and follow-ups. Support daily staffing operations and contribute to a team culture focused on compassion and growth. Perform additional administrative and scheduling tasks as assigned by management. What We're Looking For: Experience in Scheduling / Staffing for Homecare / Home health. (Preferred) Fluency in Spanish and English (Preferred) Proficiency in using scheduling, CRM, or care coordination software systems Strong problem-solving skills with a calm and empathetic communication style Ability to work independently, take initiative, and stay focused under pressure Comfortable operating in a fast-paced, high-demand environment while maintaining attention to detail Committed to our mission of helping seniors and vulnerable individuals remain safe and supported at home Benefits & Compensation: Hourly Rate: $21.00 - $24.00 based on experience Schedule: Monday to Friday: 8-hour shifts Perks: 401(k) plan Health insurance Paid time off Paid sick time Supportive, growth-minded team culture Make a meaningful impact-one schedule, one caregiver, one client at a time. Apply today to become part of the Healthy at Home Caregivers family. Salary Description $21.00 to $24.00
    $21-24 hourly 60d+ ago
  • Home Care Coordinator

    Welbehealth

    Ambulatory care coordinator job in Carson, CA

    The WelbeHealth PACE program helps seniors stay in their homes and communities by providing comprehensive medical care and community-based services. It's our mission to serve the most vulnerable seniors with better quality and compassion in a value-based model. The Home Care Coordinator plays a vital role by conducting in-home care assessments, setting the framework for our home health team to help our participants thrive. Reporting to the Home Care Manager, the Home Care Coordinator focuses on arranging, assessing, and overseeing personal care in the home. Essential Job Duties: Handle and coordinate incoming calls related to participants, physicians, and agency services regarding physician orders, participant questions, and referrals Communicate with participants via telephone, and provide effective communication with nursing therapy, aide, social services, and physicians, regarding changes in participant/staff schedule, test results, etc. In collaboration with Home Care Services staff, track and monitor home care and hour scheduling In coordination with the Marketing Team, help with enrollment of prospective participants into the program Assist with staffing/scheduling activities, soliciting, and input from managers Participate in end-of-life care, coordination, and support Job Requirements: Healthcare/Medical Licensure or equivalency; with an additional three (3) years of professional experience Bachelor's Degree preferred Minimum of three (3) years of case management or nursing experience in a clinical or home setting with a frail or elderly population Nursing knowledge and training necessary to treat frail, elderly participants and care for complicated clinical conditions preferred Benefits of Working at WelbeHealth: Apply your home care expertise in new ways as we rapidly expand. You will have the opportunity to design the way we work in the context of an encouraging and loving environment where every person feels uniquely cared for. Medical insurance coverage (Medical, Dental, Vision) Work/life balance - we mean it! 17 days of personal time off (PTO), 12 holidays observed annually, and 6 sick days 401K savings + match Bonus eligibility - your hard work translates to more money in your pocket And additional benefit Salary/Wage base range for this role is $68,640 - $89,535 / year + Bonus. WelbeHealth offers competitive total rewards package that includes, 401k match, healthcare coverage and a broad range of other benefits. Actual pay will be adjusted based on experience and other qualifications. Compensation $68,640-$89,535 USD COVID-19 Vaccination Policy At WelbeHealth, our mission is to unlock the full potential of our vulnerable seniors. In this spirit, please note that we have a vaccination policy for all our employees and proof of vaccination, or a vaccine declination form will be required prior to employment. WelbeHealth maintains required infection control and PPE standards and has requirements relevant to all team members regarding vaccinations. Our Commitment to Diversity, Equity and Inclusion At WelbeHealth, we embrace and cherish the diversity of our team members, and we're committed to building a culture of inclusion and belonging. We're proud to be an equal opportunity employer. People seeking employment at WelbeHealth are considered without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), pregnancy or other status protected by applicable law. Beware of Scams Please ensure your application is being submitted through a WelbeHealth sponsored site only. Our emails will come from @welbehealth.com email addresses. You will never be asked to purchase your own employment equipment. You can report suspected scam activity to ****************************
    $68.6k-89.5k yearly Auto-Apply 13d ago
  • Home Care Coordinator (LVN/RN)

    Seen Health

    Ambulatory care coordinator job in Alhambra, CA

    At Seen Health, we are revolutionizing the way senior care is delivered through the PACE (Programs of All-Inclusive Care for the Elderly) model. Backed by top VCs, Seen Health is a culturally-focused, technology-enabled healthcare organization that integrates comprehensive medical care and social support with a high-touch, interdisciplinary approach. Our mission is to empower seniors to age-in-place with dignity and provide their families peace of mind. We are building upon a proven Home and community based services model to create a culturally-competent and scalable PACE program. We are also building a comprehensive operating system focused on data and workflows that span across systems, processes, people, and care contexts. We want to empower our clinicians and staff with tools that deliver relevant data at the time and site of care and enable them to deliver exceptional care to our participants, which improve clinical outcomes, participant & provider satisfaction, and ultimately our strength as an organization. We are a mission-driven, multidisciplinary team with deep healthcare, technology, and operations expertise, each inspired by our own personal stories of caring for seniors in our lives. Our name, Seen Health, was chosen to reflect our commitment to provide the highest standard of care to underserved older adults while respecting and incorporating their individual beliefs, heritage, and values, so that they can truly be seen . About the Role Under the supervision of the Clinic RN, the Home Care Coordinator (LVN/RN) provides home-based nursing services under the LVN or RN scope of practice and coordinates home care services that support Instrumental Activities of Daily Living (IADLs) and Activities of Daily Living (ADLs) that are essential for helping PACE participants maintain their independence and quality of life while living at home. Responsibilities Performs duties and responsibilities in conformance with state and federal regulatory requirements, Seen Health Policy & Procedures , and Quality Improvement and Compliance guidelines. Handle incoming calls related to participant inquiries, primary care provider orders, and referrals, ensuring effective communication with participants, care team members, and external agencies. Home Care Services: Coordinates home care services as assessed by Case Management RN and approved by Primary Care Provider. Coordinates home care schedules with subcontracted Home Care Services provider. Submits home care request and authorization forms to subcontracted agency. Reviews service confirmation for accuracy and alignment with IDT approved services. Provides education to participant , caregivers or family members regarding the scope of approved home care services, as indicated on the participant care plan. Serves as the primary contact for contracted agencies regarding referrals, authorizations and scheduling. Maintains complete participant medical records with the timely requisition of home care service records and upload to the participant medical record. Conducts quality checks ensuring that home care services are rolled out as indicated on participant care plan. Collaborates with Case Management RN to remedy service issues. Provides training to agency caregivers and conducts initial competency assessments prior to subcontracted staff providing direct participant care. Conducts annual caregiver competency activities. Conducts QI and Utilization Management activities, tracking the effectuation of home care services and assisting with remediation for service interruptions and/or under/over utilization of services. Nursing Services in Home Setting: Performs physical evaluation, including vital signs and blood glucose monitoring in the Home Documents observations of participant's condition during every visit and in patient health record within required timeframes. Reports changes in condition to Clinic RN Manager and Case Management RN. Completes medication reconciliation and basic wound care as prescribed. Promptly notifies Primary Care Provider and other IDT members of changes in participant's condition including any wounds, physical or behavioral changes. Administers medication, screening tests, and immunizations as prescribed. Communicates to RN Case Manager and IDT when objective findings indicate that DME, home care assistance, or nutritional services would improve participant's quality of life and ability to live in the community. Communicates participant wishes, concerns and service requests to the RN Case Manager and IDT. Reviews and addresses home care concerns promptly, ensuring timely follow-ups and documentation of participant changes. Communicates effectively in the medical record and with all members of the home care team and other program staff to ensure that the participants are receiving care that is appropriate. Participates in interdisciplinary team meetings, contributes to care planning, and communicates participant updates effectively. Performs other duties as assigned Qualifications Minimum of two (2) years of demonstrated successful experience in home care; prefer in-home care management experience. Minimum of one (1) year of documented experience working with a frail or elderly population. LVN preferred, minimum of two (2) years of nursing experience Location Regular travel to different settings in the community, primarily potential and current participant homes. In center at Seen Health in Alhambra, CA Salary & Benefits Salary: $75K - $80K / year depending on licensure. Equity: included as part of founding team package. Benefits: Seen Health is proud to offer a robust benefits offering for our employees. In addition to traditional healthcare coverage, we also offer additional benefits to help further your wellness and feeling of being part of the team. Medical, Dental, and Vision benefits for you and your family Life Insurance and Disability Benefits Parental and Caregiver Leave Lunch, as well as delicious snacks and coffee to keep you energized Paid Time Off across holidays, vacation time, personal days, and sick days 401k Plan Personal and professional development, including CME support and career growth opportunities Subscriptions and training on using AI tools including ChatGPT
    $75k-80k yearly Auto-Apply 60d+ ago
  • Case Management Coordinator - SNF

    Astrana Health

    Ambulatory care coordinator job in Monterey Park, CA

    Department HS - ICM Employment Type Full Time Location 1600 Corporate Center Dr., Monterey Park, CA 91754 Workplace type Hybrid Compensation $20.00 - $25.00 / hour Reporting To Maria Saldivar What You'll Do Qualifications Environmental Job Requirements and Working Conditions About Astrana Health, Inc. Astrana Health (NASDAQ: ASTH) is a physician-centric, technology-powered healthcare management company. We are building and operating a novel, integrated, value-based healthcare delivery platform to empower our physicians to provide the highest quality of end-to-end care for their patients in a cost-effective manner. Our mission is to combine our clinical experience, best-in-class delivery network, and technological expertise to improve patient outcomes, increase access to healthcare, and make the US healthcare system more efficient. Our platform currently empowers over 20,000 physicians to provide care for over 1.7 million patients nationwide. Our rapid growth and unique position at the intersection of all major healthcare stakeholders (payer, provider, and patient) gives us an unparalleled opportunity to combine clinical and technological expertise to improve patient outcomes, increase access to quality healthcare, and reduce the waste in the US healthcare system.
    $20-25 hourly 14d ago
  • Criminal Justice Care Coordinator

    Healthright 360 4.5company rating

    Ambulatory care coordinator job in Escondido, CA

    North County Serenity House, A Program of HealthRIGHT 360 was founded in 1966 to provide substance use disorder services in the community. North County Serenity House provides a gender-responsive and trauma-informed environment, using evidence-based and best practices that recognize and account for the role that trauma frequently plays in substance use and criminal histories of women. For clients with co-occurring mental illness, we provide integrated substance use and mental health services which treat both conditions as primary. Our residential facility serves up to 120 women (with capacity for up to 20 children under 5 years of age) seeking recovery from substance use disorders. Criminal Justice Care Coordinators are responsible for assessing participant strengths in relation to their criminal justice needs and concerns. Responsible for supporting health and recovery in a structured, safe and culturally sensitive setting. In conjunction with participant and the treatment team, the Criminal Justice Care Coordinator assists participants in completing treatment plan goals through individual counseling that includes, but not limited to, substance abuse recovery skills, strategies for coping with trauma, parenting interventions, family relationship skill building, enhancement of educational skills, health awareness, vocational development, treatment planning and ongoing assessments, etc. based on participant need. Criminal Justice Care Coordinators assist participant's in navigating systems of care while maintaining communication and compliance will legal stakeholders within a supportive treatment environment. Key Responsibilities Facilitates individual case management sessions with each caseload participant who is involved with probation, parole or other legal systems and Keeps consistent contact with probation and parole officers. Proactively links participants to both internal and external resources based on their treatment needs and follows up on the progress/status. Facilitates case conferences which include all parties involved in participant's case as needed. Provides advocacy and support for participants within and without the milieu. Facilitates group sessions as assigned. Performs crisis intervention and communicates with treatment team as unforeseen situations arise. Documents participant updates, incidents, changes in legal status in the facility log daily. Attends required trainings and meetings. Maintains accurate records by entering documentation into various electronic systems for all participants in accordance with guidelines established by HealthRIGHT 360, HIPAA, 42CFR, Drug Medi-Cal and funder standards to satisfy internal and external evaluating requirements. Collaborates with each caseload participant and other available internal and external resources to develop/maintain treatment plans, transition plans, progress notes and appropriate updates in support of the health and recovery needs of the participant. Properly documents all individual and group counseling sessions and completes the discharge paperwork/process and required agency assessments in timely manner. And, other duties as assigned. Education and Knowledge, Skills and Abilities Required: Registration with Drug and Alcohol Certification recognized by Department of Health Care Services (DHCS). High School diploma or equivalent. First Aid Certified within 30 days of employment. CPR Certified within 30 days of employment. A valid California driver's license. Culturally competent and able to work with a diverse population. Strong proficiency with Microsoft Office applications, specifically Word Outlook and internet applications. Experience working successfully with issues of substance abuse, mental health, criminal background, and other potential barriers to economic self sufficiency. Ability to enter data into various electronic systems while maintaining the integrity and accuracy of the data. Professionalism, punctuality, flexibility and reliability are imperative. Excellent verbal, written, and interpersonal skills. Integrity to handle sensitive information in a confidential manner. Action oriented. Strong problem-solving skills. Excellent organization skills and ability to multitask and juggle multiple priorities. Outstanding ability to follow-through with tasks. Ability to work cooperatively and effectively as part of interdisciplinary team and independently assume responsibility. Strong initiative and enthusiasm and willingness to pitch in whenever needed. Able to communicate well at all levels of the organization including working with organization leadership and high-level representatives of partner organizations. Able to work within a frequently changing project scope while maintaining overall direction and structured priorities. Desired: Drug and Alcohol Certification recognized by Department of Health Care Services (DHCS). Bachelor's Degree in related field. Experience with Drug Medi-Cal Organized Delivery System. Experience with ASAM Diagnostic Assessment. Knowledge of gender-responsive, trauma informed and co-occurring treatment. Knowledge of Clinical documentation (treatment plans, progress notes etc.). Experience working with criminal justice population. Bilingual English/Spanish. In compliance with the California Department of Public Health's mandate, all employees must be able to provide proof of COVID-19 vaccination. Medical and religious exemptions are available. Tag: IND100.
    $41k-54k yearly est. Auto-Apply 60d+ ago
  • Care Coordinator

    Illumination Health + Home

    Ambulatory care coordinator job in Santa Ana, CA

    “Every person deserves compassion, dignity, and the safety of a place to call home.” Homelessness is the largest social and public health crisis in California. Illumination Health + Home is a growing non-profit organization dedicated towards disrupting the cycle of homelessness by providing targeted, interdisciplinary services in our recuperative care centers, emergency shelters, housing services and children's and family programs. IHH currently has 13+ facilities with 22+ micro-communities scattered across Orange County, Los Angeles County and the Inland Empire. Job Description The Care Coordinator is a site-based, client-facing role within Care Management, responsible for identifying, engaging, assessing, enrolling, and advocating for specific populations on a regular basis. This individual serves as the primary point of contact for clients who are intermittently housed with Illumination Health + Home. The Care Coordinator establishes strong relationships with clients to support their engagement in medical care, behavioral health services, and social support systems. This role adopts a holistic, non-clinical approach, emphasizing adherence to evidence-based practices, understanding client and service barriers, and considering social determinants of health. The Care Coordinator facilitates appropriate coordination of services for targeted populations, assisting clients in navigating healthcare systems, promoting preventative care, and collaborating closely with the client's Care Team. Pay range for this role is $23.00 - $27.00 per hour. 9:30am to 6:00pm, Monday - Friday. Responsibilities Client Needs: Provide comprehensive case management by assessing client needs, developing individualized treatment plans, monitoring progress, supporting clients, making appropriate referrals, and conducting follow-up on weekly goals and action steps. Complete care plans and maintain accurate documentation within Electronic Health Records (EHR) and client databases (e.g., HMIS, Champ, or Health Plan programs, if applicable) using SMART format where appropriate. Collaborate with other departments by attending weekly meetings to evaluate program effectiveness, discuss client progress, and develop strategies to meet clients' needs and enhance treatment plans. Connect clients to resources that support their psychosocial and daily needs, including healthcare, nutritional assistance, hygiene supplies, and referrals to transitional or permanent supportive housing and other relevant service providers, such as primary care physicians, and healthcare teams. Perform crisis intervention as necessary. Establish and maintain confidential case files for all participants and review required statistical reports for program management and evaluation purposes. Maintain communication with external agencies involved in client care. Promote awareness and understanding of monthly health promotion topics and materials. Accompany clients to medical appointments and coordinate transportation as needed. Manage a caseload of up to 30-35 ECM members, unless instructed otherwise by senior management within policy guidelines. Prepare for and participate in individual and group supervision sessions. Submit daily End of Shift (EOS) reports to document performance metrics. Compile and submit monthly tally sheets. Documentation: Responsible for accurately recording all client interactions and content updates within Illumination Health + Home's Electronic Medical Record (EMR), in accordance with organizational standards and contractual obligations. Responsibilities include: Progressively documenting all aspects of the client's care plan, including achieved goals and upcoming objectives Recording engagement levels, such as the frequency and duration of client encounters Documenting evaluative client case details that inform decisions regarding referrals to alternative resources Recording obtained client documentation, including vitals, insurance cards, SSI award letters, and other relevant records Noting client disengagement and reintegration activities Maintaining awareness of services offered by other providers in the network Upholding strict confidentiality in compliance with agency policies Managing client information, scheduling, files, and documentation materials Tracking attendance at medical appointments and patient navigation sessions, and initiating outreach or follow-up procedures for missed appointments as necessary Mission Support: Uphold and exemplify Illumination Health + Home's mission and core values through respectful and harmonious interactions with colleagues and management. Demonstrate the ability to quickly learn new skills and procedures, approaching changes with a positive and adaptable attitude. Contribute positively to the organization by being a dependable team member and showing respect to clients and all workplace stakeholders. Act with integrity, transparency, accountability, respect, and responsibility in all professional activities. Consistently display enthusiasm and dedication in representing Illumination Health + Home. Maintain openness, honesty, and accountability in interactions with colleagues, volunteers, donors, and others associated with the organization. Always protect the confidentiality of sensitive work-related information and materials. Take personal responsibility and ownership for the performance of assigned duties. Provide support to volunteers as needed, including supervision responsibilities when applicable. Preferred Experience/Minimum Qualifications Required: Bachelor's degree in social services, Healthcare, or related field; or equivalent combination of training and experience. Experience in homeless services, case management, and mental health support Possessing a valid California driver's license required to operate the company's vehicle for travel to multiple locations on occasions with clients Must be familiar with VI-SPDAT if applicable Knowledge of resources available in corresponding counties Preferred: Bilingual in English and Spanish. Proficiency in Microsoft Office Suite (Outlook, Word, Excel, Calendar, etc.) At least 1 year of experience working with at risk/unhoused individuals Experience in non-profit housing and/or housing for people with disabilities and chronic health conditions. Benefits: Medical Insurance funded u by Illumination Health + Home (Kaiser and Blue Shield), depending on the plan Dental and Vision Insurance Life, AD&D and LTD Insurance funded 100% by Illumination Health + Home Employee Assistance Program Professional Development Reimbursement 401K with Company Matching 10 days vacation PTO/year 6 days of sick pay/year Potential eligibility for the Public Service Loan Forgiveness Program (PSFL) for federally qualified loans
    $23-27 hourly Auto-Apply 16d ago
  • Care Coordinator (CTRI) Jurupa Valley, CA

    Heluna Health 4.0company rating

    Ambulatory care coordinator job in Riverside, CA

    The Care Coordinator (CC) is a core member of the Enhanced Care Management (ECM) team, working alongside the ECM lead care Manager, RN Care Manager, Behavioral Health Care Manager, and Community Health Worker to deliver coordinated, person-centered care for high-need Medi-Cal members. The CC manages a Tier 3 (lower-risk) caseload, provides care coordination support, social support services for ECM members, conducts follow-ups, and ensures members are connected to services that address medical, behavioral, and social needs. This position requires consistent onsite presence, community engagement, and supportive collaboration across the care team. This is a full time (40 hours per week), benefited position. Employment is provided by Heluna Health. The pay rate for this role is $26.43 to $28.85 per hour depending on experience and qualifications. Interested candidates should submit a resume and cover letter for consideration. ESSENTIAL FUNCTIONS Enrollment & Care Planning Conduct CHA (Comprehensive Health Assessment) to finalize ECM member enrollment. Collaborate with the member to develop a person-centered Care Plan addressing: Social needs (housing, food, transportation, benefits) Physical and behavioral health needs Member's personal goals, strengths, and priorities Update the care plan as needs change or milestones are reached. Care Coordination & Social Support Connect members to social resources including: Housing and shelter programs Transportation services Food and basic needs programs Medical & behavioral health appointments Public benefits (CalFresh, SSI, Medi-Cal, etc.) Assist with referrals, appointment scheduling, paperwork, and follow-ups. Maintain ongoing outreach and engagement through phone, in-person, and home visits. . Monitoring, Documentation & Case Management Maintain regular contact with assigned caseload to support stability and progress. Track retention, service completion, care plan goals, and key barriers. Document all member interactions in EHR system in real time. Monitor engagement and escalate high-risk/complex cases to medical and Behavioral health support team. Interdisciplinary Team Collaboration Participate in weekly case conferences. Share progress updates, identify challenges, and adjust care strategies collaboratively. Coordinate warm handoffs and shared planning with ECM LCM, CHWs, BH CM, and NP. JOB QUALIFICATIONS Education/Experience A Bachelor's degree or higher from an accredited college or university in Health Information Systems, Public Health, Public Policy, Psychology, Social Work, or a related field Experience with researching, studying, and making recommendations to support health or social service programs or policy. Bilingual proficiency (English and Spanish) strongly preferred. Three (3) years in a highly responsible management experience in program administration for underserved populations preferred. Strong organizational skills, including an ability to manage multiple work projects simultaneously, track project details, and meet deadlines. Strong technical skills with Microsoft excel and experience with database management (e.g., Electronic Health Record Systems) preferred. Ability to attend meetings, provide training, technical assistance, and other job-related duties in locations throughout Southern California and have reliable transportation to carry out essential functions. Certificates/Licenses/Clearances A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. Background clearance to include Livescan and TB test Other Skills, Knowledge, and Abilities Proficient skill set in using an array of Microsoft Office Suite software programs such as Word, Excel, PowerPoint, Access, Adobe Reader, One Note, Outlook, Publisher, Teams, Outlook, Zoom etc. Able to multi-task and set workload priorities for time sensitive projects/tasks. Ability to problem solve and make recommendations to processes, policies, etc. Able to communicate with all levels of personnel, e.g., written, verbal, in a professional and concise/clear manner; ability to work within a project team and/or independently. Able to work in a very diverse environment and with diverse individuals. Ability to be flexible in meeting changing work tasks and timelines; must be dependable and reliable. PHYSICAL DEMANDS Stand Frequently Walk Frequently Sit Frequently Handling / Fingering Occasionally Reach Outward Occasionally Reach Above Shoulder Occasionally Climb, Crawl, Kneel, Bend Occasionally Lift / Carry Occasionally - Up to 30 lbs. Push/Pull Occasionally - Up to 30 lbs. See Constantly Taste/ Smell Not Applicable Not Applicable Not required for essential functions Occasionally (0 - 2 hrs./day) Frequently (2 - 5 hrs./day) Constantly (5+ hrs./day) WORK ENVIRONMENT General Office Setting, Indoors Temperature Controlled. EEOC STATEMENT It is the policy of Heluna Health to provide equal employment opportunities to all employees and applicants, without regard to age (40 and over), national origin or ancestry, race, color, religion, sex, gender, sexual orientation, pregnancy or perceived pregnancy, reproductive health decision making, physical or mental disability, medical condition (including cancer or a record or history of cancer), AIDS or HIV, genetic information or characteristics, veteran status or military service.
    $26.4-28.9 hourly 30d ago
  • Care Coordinator Specialist II

    Fso Skilled Personnel

    Ambulatory care coordinator job in Anaheim, CA

    Reports to: Senior Manager Enhanced Care Management FLSA Classification: Non-Exempt Supervises Others: No JOB SUMMARY: The Care Coordinator Specialist II ensures patient navigation is implemented by managing client caseloads, conducting intake assessment and reassessment, and advice support Care Coordinators. The CCS II facilitate conversations between interdisciplinary Care Teams (including Care Coordinators, primary care physicians, and additional health care providers) and expedite client services referrals. The CCS II provides support to in the field and supports “high-risk” members and their family/caregiver(s), clinic/hospital/specialty providers and staff, and community resources in a team approach: ESSENTIAL DUTIES AND RESPONSIBILITIES: 1. Coordinate with those individuals and/or entities to ensure a seamless experience for the member and non-duplication of services. 2. Increase continuity of care by managing relationships with tertiary care providers, transitions-in-care, and referrals 3. Screen clients for eligibility for direct and support services and refer clients to needed services, such as mental health, housing, crisis, and employment assistance 4. Conducts client-specific assessment of needs; identifies problems and establishes client-centered immediate requirements and long-range goals. 5. Arranges and coordinates a network of supportive services and entitlements (formal and informal) consistent with mutually-developed care plan. 6. Maintains required records and reports in compliance with department, agency, local, state and federal requirements. 7. Schedules and attends meetings to provide program information 8. Represents the program with staff and clients and in networking meetings, speakers' bureaus, and trainings. 9. Accompany member to office visits, as needed and according to the Plan guidelines. 10. Assumes responsibility for all case records and monthly statistics. 11. Responsible for meeting program targets 12. Responsible for meeting departmental goals and key metrics as approved by Senior Management. 13. Attends and participates in all mandatory training sessions and meetings (including CPR and First Aid training) as prescribed by state regulations. 14. Completes Home Visits, Hospital, and meet with the patient where they are at 15. Develop and coordinate monthly schedules for transportation needs of residents with the transportation provider, Supportive Services team, and residents. 16. Administer Transportation registration including maintaining registration list, attendance records, documentation for compliance and provide the information to appropriate partners. 17. Accompany residents on scheduled trips to ensure the safety and well-being of resident participants. 18. Coordinate with hospital, SNF staff on discharge plans 19. Connect member to other social services and supports the member may need, including transportation. 20. Other duties and special projects as assigned. Requirements EDUCATION, EXPERIENCE AND QUALIFICATIONS: ? MUST HAVE Bachelor's Degree in Social Work or Social Services, Gerontology, or Health Sciences. ? Licensed Vocational Nurse (LVN) a plus. ? Bilingual in Spanish or threshold language. ? Prior experience with Care Transitions Program and Methodology ? Minimum of 2 years experienced case management, enhanced case management, Care transitions ? Minimum of 2 years experienced working with older adults, elderly and people with disabilities. ? Experience providing administrative support, report development, and development and dissemination of materials and tools for new program development preferred. ? Excellent communication, written, and interpersonal skills. ? Thorough knowledge of case management principles and techniques. ? Maintains professional and confidential standards in client business-related activities. ? Demonstrates a “can-do” spirit, a sense of optimism, and commitment. ? Good problem-solving skills and critical thinking skills required. ? Ability to identify client/patient and family needs; develop cooperative working relations with community resources, informal support sources, and other employees; connect client to appropriate resources. ? Working knowledge of programs and services available in Orange County for seniors. ? Proficient in Microsoft Office Suite (Word, Excel, Outlook). ? Must pass background check. PHYSICAL JOB REQUIREMENTS: ? Frequently remains in a stationary position and traverses locations. ? Frequently operates equipment, computers, or tools. ? Frequently extends body, arms or hands as needed to perform essential duties and responsibilities. ? Occasionally ascends/descends as needed to complete essential duties and responsibilities. ? Constantly speaks, communicates, interprets or exchanges information accurately. ? Constantly perceives objects over moderate or long distances, with or without accommodation. ? Occasionally distinguishes differences or similarities in intensity or quality of odors. ? Occasionally moves, transports, and positions objects weighing up to 50 pounds.
    $47k-65k yearly est. 60d+ ago
  • Specialty Pharmacy Care Coordinator - Westminster, CA

    House Rx

    Ambulatory care coordinator job in Westminster, CA

    We're looking for an On-Site Specialty Pharmacy Care Coordinator in Westminster, CA to help us make specialty medications more accessible and affordable for patients. Keep reading to learn more about the role, our team and why House Rx is the right next step in your career. About the Role As a pivotal member of the House Rx team, you will work closely with specialty care clinics and the House Rx team to improve the specialty pharmacy experience for patients and their caregivers. This is an onsite role at an office location in Westminster, CA. What You'll Do Complete prior authorizations Source financial assistance on behalf of patients Process pharmacy claims Coordinate medication dispensing and shipping Improve the patient experience by answering questions and requests Act as a liaison between the patient, their provider and the pharmacist About You You have mastered all the core pharmacy technician skills, such as processing claims and dispensing medications, and are ready to expand your career You are comfortable engaging with patients, providers, and all members of the care team both in-person and over the phone You have experience navigating specialty medication benefits investigation, prior authorization, and financial assistance You are excited about working in a start-up environment and helping to build workflows and processes from the ground up You enjoy learning new technologies and are proficient in some common pharmacy software systems (QS1, ComputerRx, PioneerRx, WAM, etc). Bonus points if you have worked in EMR systems (EPIC, Cerner, NextGen, etc) or specialty pharmacy systems (Therigy, Asembia1, ScriptMed, etc) You are familiar with specialty medications, including medications used in autoimmune, endocrinology, and oncology. Willingness to learn therapeutic areas you are not familiar with is great You are a creative problem solver interested in positively impacting each patient's pharmacy experience You are an initiative taking individual contributor who can also promote teamwork and collaboration amongst colleagues Pharmacy technician, licensed practical nurse or similar licensure as may be required in the applicable state Technician registration or licensure in State of employment, national certification as CPhT is preferred You may have the opportunity to travel to our client sites 10-15% of the time Excited about the opportunity, but worried you don't meet all the requirements? Apply anyway, and give us both the chance to find out. Expected Hourly Rate: $22/hr - $32/hr This range represents the low and high end of the anticipated base salary/wage. The actual base salary/wage will depend on several factors, including experience, knowledge, and skills. Actual compensation packages may include other elements equity, paid time off and benefits. Why You Should Join Our Team A career at House Rx offers the chance to work with a talented group of entrepreneurs, healthcare professionals, and technology builders who are passionate about improving specialty care and making it easier for patients to access the medication that they need. At House Rx, we strive to build and maintain an environment where employees from all backgrounds are valued, respected and have the opportunity to succeed. You'll find a culture that supports open communication, embracing failure as a learning opportunity, and always being open to new ideas-no matter how radical. We are a remote-first company, however some pharmacy operations roles require onsite clinic presence. We're committed to creating a positive and collaborative culture to achieve our mission, all while supporting our team members in all aspects of their lives-at home, at work and everywhere in between. In particular, we offer: Paid time off Generous parental leave Comprehensive healthcare, vision and dental benefits Competitive salary and equity stake We're backed by forward-thinking investors committed to transforming healthcare, including Bessemer Venture Partners, First Round Capital, Khosla Ventures, Maverick Ventures, 1984.vc, and Character.
    $22-32 hourly Auto-Apply 60d+ ago
  • Care Coordinator - Population Health

    Sac Health System 4.2company rating

    Ambulatory care coordinator job in San Bernardino, CA

    Who We Are: SAC Health empowers our patients and their families to live vibrant and healthy lives through culturally responsive, exceptional care. Patient-centered, whole-person care. Our unique, full scope, team-based approach is what makes SAC Health the provider of choice for patients. Top-Tier Patient Satisfaction Scores | Largest Teaching Health Center FQHC | 11 Locations offering 44 Specialties | NCQA Patient-Centered Medical Home Level 3 Certified Multi-Site Approved for NHSC & NCLRP loan forgiveness programs - NHSC/Nurse Corps/STAR/Pediatric Specialty | HPSA Scores: Primary: 17 | Dental: 25 | Mental: 20 What We Are Looking For POP Health, Care Coordinator manages cases regarding utilization review, discharge planning, and patient services coordination. Collaborates with insurers, managed care organizations, referral providers, patients, and families to assist in developing case management guidelines. Schedule: 5 days per week, 8 hours per day, Monday - Friday 7:30- 4:00pm | Location: Brier Clinic, San Bernardino, CA ESSENTIAL FUNCTIONS AND DELIVERABLES * Performs daily screenings using EMR-generated appointment reports and vitals for patients. * Alert the provider of the need to place an order for an appropriate screening exam. * Performs care coordination to ensure completion of provider-ordered screening exams. Uses relationship-based strategies to engage patients in care. * Ensures that screening results are received timely and entered into the electronic medical record (EMR). * Actively monitors results to ensure appropriate follow-up and diagnostic studies are ordered and completed, as appropriate. Assists patients to follow through on their care plan wellness goals, using both phone and in-person contact. * Uses established care guidelines to implement provider-directed reminders and recalls in the EMR. * Utilizes EMR-generated appointment reports to capture missed appointments. Assists in the coordination of appointments and referrals for physical and behavioral health appointments. * Performs abstractions of historical screening results into the EMR system. * Identifies internal and external challenges related to patient and staff cooperation. * Recommends improvements to processes as appropriate. * Meets with the Manage Care Team continually, holding documented meetings to review issues and progress. * Serves as a liaison between patient and provider to ensure proper communication is had. * Facilitates and ensures recommendations are communicated across the health care team. Works with patients to identify health/wellness goals and incorporates these goals into shared care plans. * Maintains accurate and up-to-date tracking system for screening management. * Monitors and reports productivity statistics, program status, challenges, updates, and developments to the Managed Care Team. * Other duties as outlined in the official job description. QUALIFICATIONS: * Education: High School Diploma or GED required. Graduation from a Certified Medical Assistant Program is required. Associate degree preferred, or equivalent work experience in a medical/mental health setting preferred. * Licensure/Certification: Medical Assistant Diploma/Certificate is required. Valid California driver's license, and auto insurance is required. As a requirement of this position, you must receive EPIC certification for the module you have been hired into. * Experience: 2+ years as a Medical Assistant in Care Management or Population Health setting or related experience is required. * Essential Technical/Motor Skills: Must be proficient in MS Office Suite (Word, Excel, PowerPoint, Outlook). Must be able to use widely support internet browsers. Must have the ability to use variations of electronic health records and other various databases. * Interpersonal Skills: Must have excellent communications skills both orally and in writing. Must possess the ability to communicate with and relate to a diverse group of people including patients, community, and other staff. Must have strong conflict and problem resolutions skills. * Essential Mental Abilities: Must be flexible to perform a variety of tasks. Must be well organized and a self-starter. Must have strong analytical and problem-solving skills. * Work Eligibility: Must be legally authorized to work in the United States on a full-time basis. Must not now or in the future require sponsorship for employment visas. EEO: SAC Health is committed to fostering a diverse, equitable and inclusive work environment and is committed to being an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Full Benefits Package Industry Leading PTO Accrual (accrued per pay period) | Sick Leave | Paid Holidays | Paid Jury Duty, Bereavement | SAC Health Covers approximately 85% of Team Member health premium costs (may vary w/benefit plan selection) | Retirement - up to 8% employer contribution | Continuing Education and Learning Benefits | Annual Mission Trip and much more! Learn More About the Work We Do: SAC Health's Mission: SAC Health's mission is to reflect the healing ministry & love of Jesus Christ through healthcare, education & partnerships that empower our communities to flourish. SAC Health's Core Values: Quality Healthcare - Teamwork - Wholeness -Integrity - Compassion - Excellence - Humble Service - Respect
    $50k-60k yearly est. 8d ago
  • Care Coordinator - Riverside

    Muir Wood Adolescent & Family Services

    Ambulatory care coordinator job in Riverside, CA

    About Muir Wood Teen Treatment Muir Wood Teen Treatment is a leading provider of residential and outpatient behavioral healthcare for teens ages 12-17. With programs in Sonoma County, Clovis, and Riverside, we specialize in treating primary mental health and co-occurring substance use disorders. Our trauma-informed, relationship-centered approach combines evidence-based clinical care, accredited academics, and family involvement-creating environments where teens and families can heal together. Every teammate plays an important role in that mission. Whether you work directly with clients or support our programs behind the scenes, your compassion, presence, and professionalism help create hope and lasting change for the families we serve. The Care Coordinator is an integral part of the treatment team. The primary purpose of the Care Coordinator is to provide structure, supervision and direction to our clients, promote accountability, and ensure their safety and wellness. Essential Functions and Responsibilities: Facilitate clients' daily activities in residential settings including assistance with daily activities, chores supervision, assistance with meal service, laundry, etc. Conduct new client introduction/check-in to Muir Wood including search of all items prior to admittance and lock up of contraband and medications. Observe and monitor clients' behavior and intervene based on schedule, individual treatment plans and house needs. One-to-one supervision of clients at risk for AMA, suicidal risk, eating disorders, etc. per directive of the Clinical Director and ensure immediate notification to the Clinical Director when client vocalizes ideations about leaving the residential program. Conduct Urinary Analysis screening and collection when directed by the Clinical Director, following appropriate procedures. Transport clients in company vehicles to and from necessary appointments and off-property outings. Coordinate milieu treatment with Counseling staff (via client record, staff communication, counseling/residential interface meeting). Supervise self-administration of client medications per physician orders and maintain training in medication dispensing per State of California Community Care Licensing. Ensure physical plant safety and security by conducting regular shift checks, fire drills, and disaster drills per Policy and Procedures of Muir Wood and State of California. Ensure transportation safety by conducting van inspections following use of Muir Wood van and following documented safety rules. Follow all emergency procedures including paging protocol, following directives given exactly, transportation protocol, etc. Document services as required by applicable law and regulation, and other duties as assigned to facilitate program success and the ability of residents to benefit from programming. Attend meetings as required. Execute additional tasks assigned by supervisor, including overnight duties, if applicable. Requirements Qualifications: High school diploma or GED required Bachelor's degree in psychology, counseling, or sociology preferred Must have a valid driver's license and be eligible for insurance coverage for driving the company's vehicles Must be First Aid and CPR certified upon hire Prior work experience in behavioral health treatment settings with adolescents a plus Benefits: Medical/Dental/Vision Flexible Spending Accounts (FSA) 401k + Match PTO/Sick Pay Employee Assistance Program (EAP) Employee Discount Marketplace Muir Wood Adolescent & Family Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Salary Description $23.00-$24.00 per hour
    $23-24 hourly 6d ago
  • Home Care Scheduler / Staffing Coordinator

    Healthy at Home Caregivers

    Ambulatory care coordinator job in Dana Point, CA

    Job DescriptionDescription:Home Care Scheduler / Staffing Coordinator Healthy at Home Caregivers | Dana Point, CA Full-Time | $21.00 - $24.00 per hour Expected Hours: 40 per week Healthy at Home Caregivers is growing, and we're seeking a bilingual (Spanish/English) Home Care Scheduler to join our compassionate and mission-driven team. In this hybrid role, you'll play a vital part in ensuring our clients receive timely, high-quality non-medical care in the comfort of their homes. This position is ideal for someone who thrives in a fast-paced environment, is passionate about helping others, and is committed to our values of integrity, dignity, and excellence in caregiving. Key Responsibilities: Coordinate, assign, and confirm caregiver schedules to meet client needs across Orange County and surrounding areas. Maintain accurate, real-time schedules in our scheduling software system, ensuring all updates are clearly communicated. Verify caregiver and client attendance, resolving any callouts, delays, or issues promptly and professionally. Develop strong, supportive relationships with caregivers, clients, and family members to foster trust and reliability. Accurately document notes, communications, and incidents in our care coordination system. Communicate schedule changes, holiday and vacation coverage, and weekend assignments clearly to all stakeholders. Collaborate with the Care Management team to ensure timely care and compliance with client care plans. Follow all internal guidelines, HIPAA, and state compliance standards set by Healthy at Home Caregivers. Deliver excellent customer service through effective phone communication, email responses, and follow-ups. Support daily staffing operations and contribute to a team culture focused on compassion and growth. Perform additional administrative and scheduling tasks as assigned by management. What We're Looking For: Experience in Scheduling / Staffing for Homecare / Home health. (Preferred) Fluency in Spanish and English (Preferred) Proficiency in using scheduling, CRM, or care coordination software systems Strong problem-solving skills with a calm and empathetic communication style Ability to work independently, take initiative, and stay focused under pressure Comfortable operating in a fast-paced, high-demand environment while maintaining attention to detail Committed to our mission of helping seniors and vulnerable individuals remain safe and supported at home Benefits & Compensation: Hourly Rate: $21.00 - $24.00 based on experience Schedule: Monday to Friday: 8-hour shifts Perks: 401(k) plan Health insurance Paid time off Paid sick time Supportive, growth-minded team culture Make a meaningful impact-one schedule, one caregiver, one client at a time. Apply today to become part of the Healthy at Home Caregivers family. Requirements:
    $21-24 hourly 8d ago
  • Home Care Coordinator

    Welbehealth

    Ambulatory care coordinator job in Carson, CA

    The WelbeHealth PACE program helps seniors stay in their homes and communities by providing comprehensive medical care and community-based services. It's our mission to serve the most vulnerable seniors with better quality and compassion in a value-based model. The Home Care Coordinator plays a vital role by conducting in-home care assessments, setting the framework for our home health team to help our participants thrive. Reporting to the Home Care Manager, the Home Care Coordinator focuses on arranging, assessing, and overseeing personal care in the home. **Essential Job Duties:** + Handle and coordinate incoming calls related to participants, physicians, and agency services regarding physician orders, participant questions, and referrals + Communicate with participants via telephone, and provide effective communication with nursing therapy, aide, social services, and physicians, regarding changes in participant/staff schedule, test results, etc. + In collaboration with Home Care Services staff, track and monitor home care and hour scheduling + In coordination with the Marketing Team, help with enrollment of prospective participants into the program + Assist with staffing/scheduling activities, soliciting, and input from managers + Participate in end-of-life care, coordination, and support **Job Requirements:** + Healthcare/Medical Licensure or equivalency; with an additional three (3) years of professional experience + Bachelor's Degree preferred + Minimum of three (3) years of case management or nursing experience in a clinical or home setting with a frail or elderly population + Nursing knowledge and training necessary to treat frail, elderly participants and care for complicated clinical conditions preferred **Benefits of Working at WelbeHealth:** Apply your home care expertise in new ways as we rapidly expand. You will have the opportunity to design the way we work in the context of an encouraging and loving environment where every person feels uniquely cared for. + Medical insurance coverage (Medical, Dental, Vision) + Work/life balance - we mean it! 17 days of personal time off (PTO), 12 holidays observed annually, and 6 sick days + 401K savings + match + Bonus eligibility - your hard work translates to more money in your pocket + And additional benefit Salary/Wage base range for this role is $68,640 - $89,535 / year + Bonus. WelbeHealth offers competitive total rewards package that includes, 401k match, healthcare coverage and a broad range of other benefits. Actual pay will be adjusted based on experience and other qualifications. Compensation $68,640-$89,535 USD **COVID-19 Vaccination Policy** At WelbeHealth, our mission is to unlock the full potential of our vulnerable seniors. In this spirit, please note that we have a vaccination policy for all our employees and proof of vaccination, or a vaccine declination form will be required prior to employment. WelbeHealth maintains required infection control and PPE standards and has requirements relevant to all team members regarding vaccinations. **Our Commitment to Diversity, Equity and Inclusion** At WelbeHealth, we embrace and cherish the diversity of our team members, and we're committed to building a culture of inclusion and belonging. We're proud to be an equal opportunity employer. People seeking employment at WelbeHealth are considered without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), pregnancy or other status protected by applicable law. **Beware of Scams** Please ensure your application is being submitted through a WelbeHealth sponsored site only. Our emails will come from @welbehealth.com email addresses. You will never be asked to purchase your own employment equipment. You can report suspected scam activity to ****************************
    $68.6k-89.5k yearly Easy Apply 12d ago
  • Case Management Coordinator

    Astrana Health

    Ambulatory care coordinator job in Monterey Park, CA

    Department HS - ICM Employment Type Full Time Location 1600 Corporate Center Dr., Monterey Park, CA 91754 Workplace type Hybrid Compensation $20.00 - $25.00 / hour Reporting To Jusilio Abot What You'll Do Qualifications Environmental Job Requirements and Working Conditions About Astrana Health, Inc. Astrana Health (NASDAQ: ASTH) is a physician-centric, technology-powered healthcare management company. We are building and operating a novel, integrated, value-based healthcare delivery platform to empower our physicians to provide the highest quality of end-to-end care for their patients in a cost-effective manner. Our mission is to combine our clinical experience, best-in-class delivery network, and technological expertise to improve patient outcomes, increase access to healthcare, and make the US healthcare system more efficient. Our platform currently empowers over 20,000 physicians to provide care for over 1.7 million patients nationwide. Our rapid growth and unique position at the intersection of all major healthcare stakeholders (payer, provider, and patient) gives us an unparalleled opportunity to combine clinical and technological expertise to improve patient outcomes, increase access to quality healthcare, and reduce the waste in the US healthcare system.
    $20-25 hourly 48d ago
  • Care Coordinator - Population Health

    Sac Health 4.2company rating

    Ambulatory care coordinator job in San Bernardino, CA

    Who We Are: SAC Health empowers our patients and their families to live vibrant and healthy lives through culturally responsive, exceptional care. Patient-centered, whole-person care. Our unique, full scope, team-based approach is what makes SAC Health the provider of choice for patients. Top-Tier Patient Satisfaction Scores | Largest Teaching Health Center FQHC | 11 Locations offering 44 Specialties | NCQA Patient-Centered Medical Home Level 3 Certified Multi-Site Approved for NHSC & NCLRP loan forgiveness programs - NHSC/Nurse Corps/STAR/Pediatric Specialty | HPSA Scores: Primary: 17 | Dental: 25 | Mental: 20 What We Are Looking For POP Health, Care Coordinator manages cases regarding utilization review, discharge planning, and patient services coordination. Collaborates with insurers, managed care organizations, referral providers, patients, and families to assist in developing case management guidelines. Schedule: 5 days per week, 8 hours per day, Monday - Friday 7:30- 4:00pm | Location: Brier Clinic, San Bernardino, CA ESSENTIAL FUNCTIONS AND DELIVERABLES Performs daily screenings using EMR-generated appointment reports and vitals for patients. Alert the provider of the need to place an order for an appropriate screening exam. Performs care coordination to ensure completion of provider-ordered screening exams. Uses relationship-based strategies to engage patients in care. Ensures that screening results are received timely and entered into the electronic medical record (EMR). Actively monitors results to ensure appropriate follow-up and diagnostic studies are ordered and completed, as appropriate. Assists patients to follow through on their care plan wellness goals, using both phone and in-person contact. Uses established care guidelines to implement provider-directed reminders and recalls in the EMR. Utilizes EMR-generated appointment reports to capture missed appointments. Assists in the coordination of appointments and referrals for physical and behavioral health appointments. Performs abstractions of historical screening results into the EMR system. Identifies internal and external challenges related to patient and staff cooperation. Recommends improvements to processes as appropriate. Meets with the Manage Care Team continually, holding documented meetings to review issues and progress. Serves as a liaison between patient and provider to ensure proper communication is had. Facilitates and ensures recommendations are communicated across the health care team. Works with patients to identify health/wellness goals and incorporates these goals into shared care plans. Maintains accurate and up-to-date tracking system for screening management. Monitors and reports productivity statistics, program status, challenges, updates, and developments to the Managed Care Team. Other duties as outlined in the official job description. QUALIFICATIONS: Education: High School Diploma or GED required. Graduation from a Certified Medical Assistant Program is required. Associate degree preferred, or equivalent work experience in a medical/mental health setting preferred. Licensure/Certification: Medical Assistant Diploma/Certificate is required. Valid California driver's license, and auto insurance is required. As a requirement of this position, you must receive EPIC certification for the module you have been hired into. Experience: 2+ years as a Medical Assistant in Care Management or Population Health setting or related experience is required. Essential Technical/Motor Skills: Must be proficient in MS Office Suite (Word, Excel, PowerPoint, Outlook). Must be able to use widely support internet browsers. Must have the ability to use variations of electronic health records and other various databases. Interpersonal Skills: Must have excellent communications skills both orally and in writing. Must possess the ability to communicate with and relate to a diverse group of people including patients, community, and other staff. Must have strong conflict and problem resolutions skills. Essential Mental Abilities: Must be flexible to perform a variety of tasks. Must be well organized and a self-starter. Must have strong analytical and problem-solving skills. Work Eligibility: Must be legally authorized to work in the United States on a full-time basis. Must not now or in the future require sponsorship for employment visas. EEO: SAC Health is committed to fostering a diverse, equitable and inclusive work environment and is committed to being an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Full Benefits Package Industry Leading PTO Accrual (accrued per pay period) | Sick Leave | Paid Holidays | Paid Jury Duty, Bereavement | SAC Health Covers approximately 85% of Team Member health premium costs (may vary w/benefit plan selection) | Retirement - up to 8% employer contribution | Continuing Education and Learning Benefits | Annual Mission Trip and much more! Learn More About the Work We Do: SAC Health's Mission: SAC Health's mission is to reflect the healing ministry & love of Jesus Christ through healthcare, education & partnerships that empower our communities to flourish. SAC Health's Core Values: Quality Healthcare - Teamwork - Wholeness -Integrity - Compassion - Excellence - Humble Service - Respect
    $50k-60k yearly est. 49d ago
  • Home Care Coordinator

    Welbehealth

    Ambulatory care coordinator job in Rosemead, CA

    The WelbeHealth PACE program helps seniors stay in their homes and communities by providing comprehensive medical care and community-based services. It's our mission to serve the most vulnerable seniors with better quality and compassion in a value-based model. The Home Care Coordinator plays a vital role by conducting in-home care assessments, setting the framework for our home health team to help our participants thrive. Reporting to the Home Care Manager, the Home Care Coordinator focuses on arranging, assessing, and overseeing personal care in the home. Essential Job Duties: Handle and coordinate incoming calls related to participants, physicians, and agency services regarding physician orders, participant questions, and referrals Communicate with participants via telephone, and provide effective communication with nursing therapy, aide, social services, and physicians, regarding changes in participant/staff schedule, test results, etc. In collaboration with Home Care Services staff, track and monitor home care and hour scheduling In coordination with the Marketing Team, help with enrollment of prospective participants into the program Assist with staffing/scheduling activities, soliciting, and input from managers Participate in end-of-life care, coordination, and support Job Requirements: Healthcare/Medical Licensure or equivalency; with an additional three (3) years of professional experience Bachelor's Degree preferred Minimum of three (3) years of case management or nursing experience in a clinical or home setting with a frail or elderly population Nursing knowledge and training necessary to treat frail, elderly participants and care for complicated clinical conditions preferred Benefits of Working at WelbeHealth: Apply your home care expertise in new ways as we rapidly expand. You will have the opportunity to design the way we work in the context of an encouraging and loving environment where every person feels uniquely cared for. Medical insurance coverage (Medical, Dental, Vision) Work/life balance - we mean it! 17 days of personal time off (PTO), 12 holidays observed annually, sick time 401 K savings + match Bonus eligibility - your hard work translates to more money in your pocket And additional benefit Salary/Wage base range for this role is $68,640 - $89,535 / year + Bonus. WelbeHealth offers competitive total rewards package that includes, 401k match, healthcare coverage and a broad range of other benefits. Actual pay will be adjusted based on experience and other qualifications. Compensation $68,640 - $89,535 USD COVID-19 Vaccination Policy At WelbeHealth, our mission is to unlock the full potential of our vulnerable seniors. In this spirit, please note that we have a vaccination policy for all our employees and proof of vaccination, or a vaccine declination form will be required prior to employment. WelbeHealth maintains required infection control and PPE standards and has requirements relevant to all team members regarding vaccinations. Our Commitment to Diversity, Equity and Inclusion At WelbeHealth, we embrace and cherish the diversity of our team members, and we're committed to building a culture of inclusion and belonging. We're proud to be an equal opportunity employer. People seeking employment at WelbeHealth are considered without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), pregnancy or other status protected by applicable law. Beware of Scams Please ensure your application is being submitted through a WelbeHealth sponsored site only. Our emails will come from @welbehealth.com email addresses. You will never be asked to purchase your own employment equipment. You can report suspected scam activity to ****************************
    $68.6k-89.5k yearly Auto-Apply 50d ago
  • Care Coordinator - Population Health

    Sac Health 4.2company rating

    Ambulatory care coordinator job in San Bernardino, CA

    Who We Are: SAC Health empowers our patients and their families to live vibrant and healthy lives through culturally responsive, exceptional care. Patient-centered, whole-person care. Our unique, full scope, team-based approach is what makes SAC Health the provider of choice for patients. Top-Tier Patient Satisfaction Scores | Largest Teaching Health Center FQHC | 11 Locations offering 44 Specialties | NCQA Patient-Centered Medical Home Level 3 Certified Multi-Site Approved for NHSC & NCLRP loan forgiveness programs - NHSC/Nurse Corps/STAR/Pediatric Specialty | HPSA Scores: Primary: 17 | Dental: 25 | Mental: 20 What We Are Looking For POP Health, Care Coordinator manages cases regarding utilization review, discharge planning, and patient services coordination. Collaborates with insurers, managed care organizations, referral providers, patients, and families to assist in developing case management guidelines. Schedule: 5 days per week, 8 hours per day, Monday - Friday 7:30- 4:00pm | Location: Brier Clinic, San Bernardino, CA ESSENTIAL FUNCTIONS AND DELIVERABLES Performs daily screenings using EMR-generated appointment reports and vitals for patients. Alert the provider of the need to place an order for an appropriate screening exam. Performs care coordination to ensure completion of provider-ordered screening exams. Uses relationship-based strategies to engage patients in care. Ensures that screening results are received timely and entered into the electronic medical record (EMR). Actively monitors results to ensure appropriate follow-up and diagnostic studies are ordered and completed, as appropriate. Assists patients to follow through on their care plan wellness goals, using both phone and in-person contact. Uses established care guidelines to implement provider-directed reminders and recalls in the EMR. Utilizes EMR-generated appointment reports to capture missed appointments. Assists in the coordination of appointments and referrals for physical and behavioral health appointments. Performs abstractions of historical screening results into the EMR system. Identifies internal and external challenges related to patient and staff cooperation. Recommends improvements to processes as appropriate. Meets with the Manage Care Team continually, holding documented meetings to review issues and progress. Serves as a liaison between patient and provider to ensure proper communication is had. Facilitates and ensures recommendations are communicated across the health care team. Works with patients to identify health/wellness goals and incorporates these goals into shared care plans. Maintains accurate and up-to-date tracking system for screening management. Monitors and reports productivity statistics, program status, challenges, updates, and developments to the Managed Care Team. Other duties as outlined in the official job description. QUALIFICATIONS: Education: High School Diploma or GED required. Graduation from a Certified Medical Assistant Program is required. Associate degree preferred, or equivalent work experience in a medical/mental health setting preferred. Licensure/Certification: Medical Assistant Diploma/Certificate is required. Valid California driver's license, and auto insurance is required. As a requirement of this position, you must receive EPIC certification for the module you have been hired into. Experience: 2+ years as a Medical Assistant in Care Management or Population Health setting or related experience is required. Essential Technical/Motor Skills: Must be proficient in MS Office Suite (Word, Excel, PowerPoint, Outlook). Must be able to use widely support internet browsers. Must have the ability to use variations of electronic health records and other various databases. Interpersonal Skills: Must have excellent communications skills both orally and in writing. Must possess the ability to communicate with and relate to a diverse group of people including patients, community, and other staff. Must have strong conflict and problem resolutions skills. Essential Mental Abilities: Must be flexible to perform a variety of tasks. Must be well organized and a self-starter. Must have strong analytical and problem-solving skills. Work Eligibility: Must be legally authorized to work in the United States on a full-time basis. Must not now or in the future require sponsorship for employment visas. EEO: SAC Health is committed to fostering a diverse, equitable and inclusive work environment and is committed to being an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Full Benefits Package Industry Leading PTO Accrual (accrued per pay period) | Sick Leave | Paid Holidays | Paid Jury Duty, Bereavement | SAC Health Covers approximately 85% of Team Member health premium costs (may vary w/benefit plan selection) | Retirement - up to 8% employer contribution | Continuing Education and Learning Benefits | Annual Mission Trip and much more! Learn More About the Work We Do: SAC Health's Mission: SAC Health's mission is to reflect the healing ministry & love of Jesus Christ through healthcare, education & partnerships that empower our communities to flourish. SAC Health's Core Values: Quality Healthcare - Teamwork - Wholeness -Integrity - Compassion - Excellence - Humble Service - Respect
    $50k-60k yearly est. 18d ago

Learn more about ambulatory care coordinator jobs

How much does an ambulatory care coordinator earn in Ladera Ranch, CA?

The average ambulatory care coordinator in Ladera Ranch, CA earns between $36,000 and $64,000 annually. This compares to the national average ambulatory care coordinator range of $31,000 to $52,000.

Average ambulatory care coordinator salary in Ladera Ranch, CA

$48,000
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