MDS Coordinator
Ambulatory care coordinator job in Killeen, TX
HARKER HEIGHTS NURSING AND REHAB CENTER RN or LVN MDS Coordinator - Make an Impact in Skilled Nursing & Reimbursement!
Are you an RN or LVN with MDS experience looking for a rewarding career in a skilled nursing facility? Do you have a passion for accuracy, compliance, and maximizing reimbursement while ensuring residents receive the highest quality care? If so, we want YOU to join our team at Harker Heights!
As a MDS Coordinator, you'll play a critical role in the success of our community by overseeing the MDS assessment and reimbursement process, ensuring we continue to provide exceptional care while maintaining financial and regulatory excellence.
What You'll Do:
Lead the MDS process to ensure accurate and timely assessments for Medicare, Medicaid, and case management reimbursement.
Work closely with clinical and financial teams to optimize reimbursement and compliance.
Stay up to date on state and federal regulations related to RAI and reimbursement.
Collaborate with interdisciplinary teams to develop individualized care plans that meet residents' needs.
Ensure accuracy in documentation, assessments, and coding to support high-quality resident outcomes.
What You Bring:
Active Texas RN OR LVN license (or valid Compact State RN/LVN license).
Strong understanding of the Medicare, Medicaid, and case management reimbursement system.
Experience in Skilled Nursing Facilities (SNF) as an MDS Nurse preferred.
Knowledge of state and federal regulations related to RAI and reimbursement.
Detail-oriented mindset with excellent organizational and communication skills.
What's in It for YOU?
A workplace where your voice matters-your expertise is valued!
Competitive compensation + paycheck advances for financial flexibility.
Tuition reimbursement-invest in your professional growth.
401(k) matching-plan for your future with confidence.
Paid Time Off (PTO)-start accruing from day one!
Bonus opportunities-we recognize and reward your hard work.
Touchstone Emergency Assistance Foundation Grants-support when you need it most.
Make Lives Better - Be Part of Something Meaningful!
We believe that MDS Nurses play a vital role in ensuring quality care and financial sustainability. If you're looking for a career with purpose, where your expertise directly impacts residents and the success of our community, we invite you to apply today and become a part of Team Touchstone!
Apply now and take the next step in your MDS career!
Risk Management Coordinator
Ambulatory care coordinator job in Buda, TX
About Us
Every moment of every day, people around the world rely on the energy they access through infrastructure built by Quanta. Comprising the largest skilled-labor force in North America, our employees are highly skilled and innovative, continually working to connect people and power. We're building the infrastructure that supports the energy transition, and there are more opportunities than ever to be part of our team. Join us and build your career building a brighter future.
Imagine what you could do here. We encourage, inspire, and support our people to seize opportunities in our corporate office and with hundreds of our operating companies worldwide that provide solutions for the utility, renewable energy, electric power, industrial, and communications industries.
Quanta actively promotes and maintains a culture of belonging where all employees can be themselves, live their values, and find opportunities to succeed. When you join our team, you join a dynamic organization in which career development is encouraged, excellence is rewarded, and diversity is prized. Come find out how our people power modern life.
About this role:
This role supports insurance and claims administration, including processing claims in Origami, reviewing OCIP documentation, and managing third-party insurance verification. Responsibilities include maintaining subcontractor insurance compliance in VISTA and ICA, processing OCP applications and certificates, resolving non-compliance issues, and preparing required reports. The position works closely with Legal and Risk Management and performs additional insurance-related tasks as needed.
What You'll Do
Claims entry and close out in Origami. Assist in managing minor claims.
OCIP manual review, certificates, and calculations.
Manage third-party insurance verification accounts.
Request Owner Insurance certificates.
Process and manage OCP applications, quotes and policies.
Enforce and track all subcontractor insurance requirements and maintain current certificates of insurance, consultants and/or vendors in VISTA and ICA.
Review weekly subcontractor non-compliance and clear discrepancies.
Work closely with Legal and Risk Management regarding insurance requirements.
Produce and publish reports as required.
Comfortable operating in a team -oriented, collaborative work environment.
Produce accurate and timely results while maintaining a customer service attitude.
Various other assignments related to insurance.
What You'll Bring
Education:
Associates degree or higher preferred (insurance related)
3 to 5 years of experience in an insurance related support role
Claims administration experience
Origami data entry familiarity
Advanced MS Word and MS Excel
Solid understanding of commercial insurance terminology and concepts
Attention to detail and ability to identify errors and inconsistencies
Strong verbal and written skills, and ability to convey complex information in a way that others can readily follow
Ability to communicate effectively both internally and externally
Ability to prioritize multiple projects, strong multi-tasking and organizational skills
Critical reasoning, good work ethics and flexibility
Proactive and self-motivated with ability to take direction
Equal Opportunity Employer
All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, national origin or ancestry, sex (including gender, pregnancy, sexual orientation, and/or gender identity), age, disability, genetic information, veteran status, and/or any other basis protected by applicable federal, state or local law.
We are an Equal Opportunity Employer, including disability and protected veteran status.
We prohibit all types of discrimination and are committed to providing access and equal opportunity for individuals with disabilities. For additional information or if reasonable accommodation is needed to participate in the job application, interview, or hiring processes or to perform the essential functions of a position, please contact us the Company's Human Resources department.
Patient Care Coordinator - Kyle, TX
Ambulatory care coordinator job in Kyle, TX
Results Physiotherapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Kyle, TX.
Are you looking for a position in a growing organization where you can make a significant impact on the lives of others?
What is a Patient Care Coordinator?
A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic.
Our Patient Care Coordinators have excellent customer service skills.
Patient Care Coordinators learn new things - a lot! The Patient Care Coordinator multitasks in multiple computer programs each day.
A day in the life of a Patient Care Coordinator:
Greets everyone who enters the clinic in a friendly and welcoming manner.
Schedules new referrals received by fax or by telephone from patients, physician offices.
Verifies insurance coverage for patients.
Collects patient payments.
Maintains an orderly and organized front office workspace.
Other duties as assigned.
Fulltime positions include:
Annual paid Charity Day to give back to a cause meaningful to you
Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance
3-week Paid Time Off plus paid holidays
401K + company match
Position Summary:
The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation.
Responsibilities:
Core responsibilities
Collect all money due at the time of service
Convert referrals into evaluations
Schedule patient visits
Customer Service
Create an inviting clinic atmosphere.
Make all welcome calls
Monitor and influence arrival rate through creation of a great customer experience
Practice Management
Manage schedule efficiently
Manage document routing
Manage personal overtime
Manage non-clinical documentation
Manage deposits
Manage caseload, D/C candidate, progress note, and insurance reporting
Monitor clinic inventory
Training
o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates.
Complete quarterly compliance training.
Qualifications:
High School Diploma or equivalent
Communication skills - must be able to relate well to Business Office and Field leadership
Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision
As a member of a team, must possess efficient time management and presentation skills
Physical Requirements:
This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment.
This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed.
This position is subject to sedentary work.
Constantly sits, with ability to interchange with standing as needed.
Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations.
Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation.
Constantly uses repetitive motions to type.
Must be able to constantly view computer screen (near acuity) and read items on screen.
Must have ability to comprehend information provided, use judgement to appropriately respond in various situations.
Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs.
Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder.
This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship.
Please do not contact the clinic directly.
Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily.
CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM
Auto-ApplyPatient Care Coordinator
Ambulatory care coordinator job in Austin, TX
Patient Care Coordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed.
Acknowledge and greets patients, customer, and vendors as they walk into the practice, in a friendly and welcoming manner
Answers and responds to telephone inquiries in a professional and timely manner
Schedules appointments
Gathers patients and insurance information
Verifies and enters patient demographics into EMR ensuring all fields are complete
Verifies vision and medical insurance information and enters EMR
Maintains a clear understanding of insurance plans and is able to communicate insurance information to the patients
Pulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are complete
Prepare insurance claims and run reports to ensure all charges are billed and filed
Print and prepare forms for patients visit
Collects and documents all charges, co-pays, and payments into EMR
Allocates balances to insurance as needed
Always maintains a clean workspace
Practices economy in the use of _me, equipment, and supplies
Performs other duties as needed and as assigned by manager
Care Coordinator- Killeen, TX
Ambulatory care coordinator job in Killeen, TX
Segue Health, a faith based medical practice, is looking for a Care Coordinator to work in the Killeen, TX area coordinating post discharge transitional care management. This position requires a mix of clinical knowledge, excellent organizational skills, and excellent communication skills.
Must have experience in the medical field
Must have a knowledge of Microsoft Excel and the ability to learn EMR/EHR software
Should have transportation to and from local hospitals AND the ability to work remotely when needed
Must have a heart to serve others
Daily tasks include: Working with referring facility to generate list of patients eligible for TCM services; Visiting referrals while in the facility to explain the TCM program and determine if there are any anticipated needs post discharge; Daily logging of referrals and discharges; Creating charts in EMR and uploading face sheet, H&P, and DC Summary; Post discharge calls to patients within 24 hours; Scheduling of patients for in home visits.
Our most successful candidates have experience in social work, nursing, and/or home health. Attention to detail and organizational skills are MOST important.
Job Type: Full-time
Salary: $45,000.00 - $55,000.00 per year
Competitive Benefits Provided
Schedule:
8 hour shift
Monday to Friday
About Segue Health
Segue Health is a mission-focused organization dedicated to delivering exceptional, Christ-centered care to patients in their homes and communities. Our goal is to bridge the transition from hospital to home with excellence, empathy, and continuity of care.
Care Transition Coordinator Hospice Sales
Ambulatory care coordinator job in Round Rock, TX
VitalCaring Group is excited to welcome Traditions Health team members into our growing, purpose-driven organization. Candidates selected for this position will transition to employment with VitalCaring effective January 1, 2026. As part of VitalCaring, you'll step into meaningful work supported by our values -Trustworthy, Capable, Compassionate, Proactive, and Called - and benefit from the resources, tools, and culture of caring that define who we are. You'll play a vital role in helping us serve our communities with excellence as we move forward together.
Job Summary
At VitalCaring, our team members transform lives and foster hope through genuine caring. As a Care Transition Coordinator (CTC), you will serve as the primary liaison between referral sources, patients and families facing end-of-life or home health needs, and the clinical team. You will support seamless transitions of care by conducting effective sales calls, strengthening relationships, educating partners and families, and coordinating timely referrals. Every encounter reflects our values-trustworthy, capable, compassionate, proactive, and called.
Essential Functions
Referral Development & Sales Execution
Serve as a liaison between referral sources, patients and caregivers, and the clinical team to ensure seamless coordination through the care transition process.
Execute effective, structured sales calls using pre-call planning, rapport building, probing questions, objection handling, and closing techniques.
Identify and meet the needs of referral partners through consistent communication and service excellence.
Successfully execute weekly, monthly, and quarterly strategies to increase market share and drive referral growth.
Initiate, manage, and document consistent sales activities across multiple contacts within each referral source.
Achieve established referral and admission goals and contribute to overall organizational growth.
Relationship Building & Collaboration
Build and maintain collaborative working relationships with referral partners, community stakeholders, and internal teams.
Represent the organization professionally and tactfully across a variety of healthcare settings.
Work in close partnership with clinical and operational leaders to support timely admissions and appropriate patient onboarding.
Participate in community outreach, education, and events to increase awareness of services.
Care Coordination Support
Engage patients, caregivers, and hospital care teams to facilitate appropriate, timely home health or hospice transitions.
Communicate key patient needs, risks, and updates to internal teams to support safe care delivery.
Maintain accurate documentation in CRM and EMR systems to support communication and continuity of care.
Professional Standards
Demonstrate strong time management, organization, and follow-through to meet expectations.
Maintain accountability to regulatory requirements, agency policies, and compliance standards.
Participate in required meetings, in-services, and professional development activities.
Perform additional duties as assigned.
Qualifications
Bachelor's degree in Healthcare, Business, Marketing, or a related field preferred; equivalent experience accepted.
Minimum two years of healthcare or related sales experience; hospice or home health experience preferred.
Demonstrated ability to interact professionally with individuals at all levels, both internally and externally.
Strong communication, relationship-building, and decision-making skills.
Proficient with Microsoft Office (Word, Excel, Teams, Outlook) and CRM systems.
Ability to work independently, prioritize competing demands, and manage a dynamic schedule.
Reliable transportation with current auto liability insurance.
Environmental / Working Conditions
Works primarily in the field conducting visits with referral sources across hospitals, skilled nursing facilities, physician offices, and other community settings.
Requires local travel within the service area; occasional adverse weather conditions may be encountered.
Flexible schedule required to meet the needs of referral partners.
May occasionally participate in patient or family meetings to support education and coordination.
Care Transitions Coordinator Home Health
Ambulatory care coordinator job in Austin, TX
Are you in search of a new career opportunity that makes a meaningful impact? If so, now is the time to find your calling at Enhabit Home Health & Hospice. As a national leader in home-based care, Enhabit is consistently ranked as one of the best places to work in the country. We're committed to expanding what's possible for patient care in the home, all while fostering a unique culture that is both innovative and collaborative.
At Enhabit, the best of what's next starts with us. We not only make it a priority to maintain an ethical and stable workplace but also continually invest in our employees. By extending ongoing professional development opportunities and providing cutting-edge technology solutions, we ensure our employees are always moving their careers forward and prepared to deliver a better way to care for our patients.
Ever-mindful of the need for employees to care for themselves and their families, Enhabit offers competitive benefits that support and promote healthy lifestyle choices. Subject to employee eligibility, some benefits, tools and resources include:
* 30 days PDO - Up to 6 weeks (PDO includes company observed holidays)
* Continuing education opportunities
* Scholarship program for employees
* Matching 401(k) plan for all employees
* Comprehensive insurance plans for medical, dental and vision coverage for full-time employees
* Supplemental insurance policies for life, disability, critical illness, hospital indemnity and accident insurance plans for full-time employees
* Flexible spending account plans for full-time employees
* Minimum essential coverage health insurance plan for all employees
* Electronic medical records and mobile devices for all clinicians
* Incentivized bonus plan
Responsibilities
Assists patients in the process of navigating post-acute care with an overall goal of creating a positive impact on patient outcomes and referral source satisfaction. Integrates evidence-based clinical guidelines, preventative guidelines, protocols, and other metrics in the development of transition plans that are patient-centered, promoting quality and efficiency in the delivery of post-acute care. Represents the area branches in strategic relationships with health systems, hospitals, inpatient facilities, physicians and physician groups, and executive level opportunities.
Qualifications
Education and experience, essential
* Must be a graduate of an approved school of nursing, therapy or social work.
* Must be licensed in the state where they currently practice.
* Must have two years' demonstrated field experience.
* Must have demonstrated experience and understand federal, state, and local laws and regulatory guidelines governing the operations of Medicare certified home health and hospice.
* Must have basic demonstrated technology skills, including operation of a mobile device.
Education and experience, preferred
* A registered nurse or physical therapist is preferred.
* Three years of field experience is preferred.
* Previous experience in home health or healthcare sales is preferred.
Requirements
* Must possess a valid state driver license
* Must maintain automobile liability insurance as required by law
* Must maintain dependable transportation in good working condition
* Must be able to safely drive an automobile in all types of weather conditions
Additional Information
Enhabit Home Health & Hospice is an equal opportunity employer. We work to promote differences in a collaborative and respectful manner. We are committed to a work environment that supports, encourages and motivates all individuals without discrimination on the basis of race, color, religion, sex (including pregnancy or related medical conditions), sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, genetic information, or other protected characteristic. At Enhabit, we celebrate and embrace the special differences that makes our community extraordinary.
Auto-ApplyPatient Care Coordinator-North Austin
Ambulatory care coordinator job in Austin, TX
Job DescriptionSalary: DOE
Urology Specialists of Austin is pleased to announce an opening for a highly motivated and skilled full-time Patient Care Coordinator at our bustling Round Rock office. This integral position offers a stable and consistent work schedule, operating Monday through Friday, from 8:00 AM to 5:00 PM, ensuring a healthy work-life balance with no evening or weekend commitments. We are seeking a dedicated professional who is eager to contribute to a supportive healthcare environment and make a meaningful impact on our patients' experience.
Key Responsibilities
Greet patients and visitors in a friendly and professional manner.
Schedule, confirm, and cancel patient appointments, managing provider calendars efficiently.
Assist with patient check-in and check-out processes, ensuring all necessary forms and documents (IDs, insurance cards) are accurately completed and scanned into the Electronic Medical Records (EMR) system.
Verify patient insurance information, explain coverage, and collect co-payments, deductibles, and outstanding balances.
Maintain accurate and confidential patient records, ensuring compliance with HIPAA regulations.
Coordinate with clinical staff to manage patient flow and communicate any service delays.
Maintain a tidy, organized, and welcoming reception and waiting area.
Manage office inventory and supplies, placing orders as needed.
Perform other administrative and clerical duties as assigned.
Qualifications & Skills
High school diploma or equivalent is required.
Minimum of one (1) year of experience in a medical office, customer service, or a related administrative role is preferred.
Proficiency in using EMR systems and Microsoft Office Suite (Word, Excel, Outlook).
Strong organizational, time-management, and multitasking abilities.
Excellent verbal and written communication skills, with professional phone etiquette.
Knowledge of medical terminology and insurance billing procedures is an asset.
Exceptional customer service skills with the ability to be empathetic, patient, and calm in a fast-paced or stressful environment.
Ability to maintain patient confidentiality and handle sensitive information with discretion.
Bilingual in English and Spanish is a plus
Benefits:
Urology Specialists of Austin values its employees and offers a comprehensive and competitive benefits package to eligible full-time team members. These benefits underscore our commitment to the well-being and security of our staff, commencing after 90 days of employment:
Medical Coverage:Access to quality healthcare options to support your health and wellness.
Dental Coverage:Comprehensive dental plans to maintain optimal oral health.
Vision Coverage:Vision benefits to ensure clear sight and eye health.
Paid Time Off (PTO):Generous PTO accrual, providing you with the flexibility to manage personal commitments and enjoy well-deserved breaks.
Sick Leave:Dedicated sick leave to support you during times of illness, ensuring your well-being.
Application Process:
Prospective candidates who are enthusiastic about this exceptional opportunity to join a leading urology practice are cordially invited to learn more and submit their application. To apply, please respond directly to this advertisement or forward your resume to *******************. We encourage all interested applicants to explore our clinic and learn more about the comprehensive services we provide by visiting our official website at *********************************
We look forward to welcoming a dedicated and compassionate professional to our Lakeline team.
Easy ApplyOrtho Patient Care Coordinator - North Lamar
Ambulatory care coordinator job in Austin, TX
Our company is looking for a bright, motivated and talented Patient Care Coordinator. The Patient Care Coordinator is the primary point of contact and communication for patients in our offices. The Coordinator will greet patients, introduce them to the office, coordinate treatment services, and nurture the patient relationship. The Patient Care Coordinator must be a strong communicator with a passion for providing excellent customer service and strong aptitude for sales. The Patient Care Coordinators objective is to make patients feel welcome and comfortable and to provide the Ultimate Patient Experience to every patient that visits our offices.
Job Responsibilities/Duties :
Set and achieve personal sales goals while supporting the goals of the team
Greet patients in a timely, professional and engaging manner
Introduce new patients to the office and staff
Provide patient consultations and communicate information about recommended treatments
Discuss cost of service, insurance coverage, and payment options with patients
Build lasting relationships with patients by contacting them to follow up on visits to suggest new or alternative treatments
Nurture the patient relationship to encourage patient retention
Work as team player to ensure each customer receives the best service possible
Supports strategic local marketing initiatives that help drive brand awareness and new patient growth
Western Dental - Brident offers a competitive benefit package designed to enhance the lives of our Team Members. Team Members are eligible for benefits based on their full time status.
Paid Time Off (PTO)
Medical
Dental
Vision
Continuing education and advancement opportunities
401 (k) plan
With solid administrative and technology support and backed by outstanding management systems, our dental practices will provide excellent patient care and where our Team Members are appreciated and respected as professional colleagues.
Qualifications
2 years of sales, customer service or related work experience
Bilingual Spanish-English skills preferred
Ability to positively and proactively handle patient concerns and prioritize multiple tasks in a fast-paced environment
Ability to quickly learn new procedures and processes
Excellent communication and interpersonal skills
High level of ownership, accountability and initiative
Friendly, outgoing and motivated personality
Auto-ApplyOrtho Patient Care Coordinator - North Lamar
Ambulatory care coordinator job in Austin, TX
Our company is looking for a bright, motivated and talented Patient Care Coordinator. The Patient Care Coordinator is the primary point of contact and communication for patients in our offices. The Coordinator will greet patients, introduce them to the office, coordinate treatment services, and nurture the patient relationship. The Patient Care Coordinator must be a strong communicator with a passion for providing excellent customer service and strong aptitude for sales. The Patient Care Coordinators objective is to make patients feel welcome and comfortable and to provide the Ultimate Patient Experience to every patient that visits our offices.
Job Responsibilities/Duties :
* Set and achieve personal sales goals while supporting the goals of the team
* Greet patients in a timely, professional and engaging manner
* Introduce new patients to the office and staff
* Provide patient consultations and communicate information about recommended treatments
* Discuss cost of service, insurance coverage, and payment options with patients
* Build lasting relationships with patients by contacting them to follow up on visits to suggest new or alternative treatments
* Nurture the patient relationship to encourage patient retention
* Work as team player to ensure each customer receives the best service possible
* Supports strategic local marketing initiatives that help drive brand awareness and new patient growth
Western Dental - Brident offers a competitive benefit package designed to enhance the lives of our Team Members. Team Members are eligible for benefits based on their full time status.
* Paid Time Off (PTO)
* Medical
* Dental
* Vision
* Continuing education and advancement opportunities
* 401 (k) plan
With solid administrative and technology support and backed by outstanding management systems, our dental practices will provide excellent patient care and where our Team Members are appreciated and respected as professional colleagues.
Qualifications
* 2 years of sales, customer service or related work experience
* Bilingual Spanish-English skills preferred
* Ability to positively and proactively handle patient concerns and prioritize multiple tasks in a fast-paced environment
* Ability to quickly learn new procedures and processes
* Excellent communication and interpersonal skills
* High level of ownership, accountability and initiative
* Friendly, outgoing and motivated personality
Auto-ApplyClient Care Coordinator
Ambulatory care coordinator job in Austin, TX
Job DescriptionBenefits:
401(k)
Company parties
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Parental leave
Training & development
Vision insurance
Doing meaningful work beside great people is an unbeatable find.
The Miura Group
is expanding and actively looking to find extraordinary people to join our family. We want to find an individual with operational talent who is naturally passionate about client work and delivering a customized, white-glove experience. The Miura Group is a well-respected and well-known brand in the Financial Services industry, with a specific focus on boutique Wealth Management in Austin, Texas (nested under the strength and stability of the Northwestern Mutual Wealth Management brand)
Our firm currently has 13 employees and we've grown dramatically over the past few years. As such, we are looking to add a dynamic individual to our team to help us better serve our clients and their families. Connection within our tight-knit group of co-workers is crucial. Our office is located on 6th street in the middle of downtown Austin. However, we realize that in order to attract top talent and add great humans to our team, we must also understand that talent is spread out. We are actively working toward fine-tuning our team's approach to strive and ensure that each member is fulfilled in their work and engaged at the highest possible level.
Who We Are
We're a financial firm that's strong, innovative, and growing with the backing of Northwestern Mutual, an organization with over a 160-year history of doing whats in the best interest of our clients and our community. We invest in our people providing opportunities for our team to grow themselves, their career and in turn, our business. We care deeply about diversity and inclusion. We are an equal opportunity/affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, disability, age or status as a protected veteran, or any other characteristic protected by law.
The Miura Group strives to help our clients live the most joy-filled and authentic lives possible and aim to be a trusted partner in planning for the milestone moments and all the treasured seconds in between. Our team knows that everyone defines success differently, and we want to learn whats important to our clients and team members by listening more than we talk, discussing more than we explain, and caring far more than what youd expect from an advisor. We aim to transform financial anxiety into a lifetime of financial freedom. We just celebrated 37 years of business and look forward to 37 more solid years
at least
.
Who We Are Looking For
As The Miura Group's
Client Care Coordinator
, you would ideally have an impeccable attention to detail/accuracy and fantastic people skills. You love the feeling of assisting clients directly and enjoy knocking out to-do list items in an efficient and effective manner. We want an operational and administrative specialist who enjoys the challenges of multi-tasking. If you're passionate, talented, willing to learn, and creatively solve problems, we hope you'll consider us on your career journey. In addition, you would have the ability to accurately follow a detailed process, while possessing excellent follow-through and communication skills. If youre ready to be a part of a great culture in a relevant fast-paced and professional environment, then continue reading.
The Role
As Client Care Coordinator, you will assist with booking client appointments, answering the phone with a friendly voice when clients call, and a variety of other tasks associated with delivering excellent client service to our awesome clients. You will have direct client engagement, fielding client questions and requests to the appropriate team member and making sure our advisors calendars are full of client meetings! We need someone who works well with others and understands what it means to be a part of a team. You will be involved in coordinating with other specialists on our team, highly credentialed and licensed financial advisors, financial planning professionals, and various other team members. This is primarily a client service-oriented role, best suited for an individual who likes to work through a robust to-do list and deliver excellence to our clients.
A Few Expectations
Work efficiently on ongoing client services and interaction (confirming appointments, scheduling lunch delivery, etc)
Contact clients to confirm receipt of forms or request return of completed forms
Communicate with clients to answer questions and respond to requests in a timely manner
Answer client phone calls and emails and connect them with the appropriate person on our team
Communicate with our home office as needed to supply or obtain information
Youll prioritize effectively and will work within a team to accomplish office and team goals
Attend weekly development and team meetings to advance industry mastery
What You'll Bring to The Team
Strong sense of collaboration as part of a goal-oriented team
Strong organizational and time management skills with ability to set priorities and meet deadlines
Excellent verbal and written communication skills with the ability to gain rapport and cooperation at all levels in our organization
Ability to work independently, as well as within a team.... i.e. a collaborative team player
Demonstrate ability to handle the execution of confidential and time sensitive information
Can adapt to shifting priorities in a fast-paced environment without missing a beat or a detail
Prefer some experience in the customer service field
Education: Bachelors degree preferred but not required
Compensation package includes a base salary, average bonus potential, paid time off, basic health insurance coverage, 401k matching, Group long term disability and Group life insurance. This team member would be required to physically be in the office for at least 90 days upon hiring for training and onboarding purposes, with the option of at least 1 remote-working day a week upon management approval.
You'll never meet a team quite like ours. You'll see.
At The Miura Group, an original (founding) member of Northwestern Mutual Private Client Group, we help successful people gain clarity and intentionality around their financial world to have greater understanding and peace about how their wealth matches the life and future they want.
Our work enables us to impact their lives, their family, their future, and our greater community in a powerful and positive way.
When your work makes a difference in the world, and you love the team you're on, work weeks become fulfilling in a new way.
****************************
Client Care Supervisor
Ambulatory care coordinator job in Austin, TX
Job Description
The Client Care Supervisor oversees a team of in-office or remote representatives. The ideal candidate will have 5-7 years of experience managing a team of in-office or remote representatives in a contact center or home services company. The Client Care Supervisor will be responsible for leading the team in delivering excellent customer service, achieving key performance indicators (KPIs), implementing effective strategies to improve efficiency, and meeting organizational goals.
ESSENTIAL JOB FUNCTIONS
Manage and lead a team of in-person and remote call center representatives
Develop and implement strategies to achieve key performance indicators (KPIs)
Ensure that the team delivers excellent customer service and resolves customer issues in a timely and efficient manner
Work with other departments to improve processes and procedures related to the call center and its intersection with other aspects of the business
Monitor and analyze call center performance data to identify areas for improvement
Provide regular coaching and feedback to representatives to improve performance
Implement and participate in training programs for new representatives and ongoing training for existing representatives
Incorporate feedback and coaching from the Client Care Director and Regional Trainer
Uphold and promote the company's Code of Conduct
Partner with leadership to ensure the team's performance supports and meets the Brand's overall revenue goals
Take escalation calls as needed to resolve issues quickly and protect the client experience
SKILLS AND ABILITIES
Creative problem-solver, with the ability to think, plan, and execute on multiple projects autonomously and in an organized fashion, balancing the long-term and urgent needs of the team
Demonstrated ability to work calmly and collaboratively in fast-paced and ambiguous environments, maintaining good judgment and the ability to escalate appropriately
Strong leadership skills
Must be highly organized, flexible, deadline-oriented and detail-oriented
Prior project management and communication skills
Must be a self-starter, able to produce with limited supervision in a fast-paced environment
Excellent interpersonal skills with the ability to build and maintain relationships both internally and externally
When business-critical issues arise, must be willing to work outside normal business hours
Excellent writing, organizational, planning, and communication skills
Ability to work in a deadline-driven environment
High energy, team-oriented, data-driven, and results-focused
Skilled at influencing others
MINIMUM REQUIREMENTS
High School diploma or equivalent
5-7 years of experience managing a team of in-person or remote representatives in a contact center or home services company
Previously developed call center best practices and industry trends
PREFERRED REQUIREMENTS
Bachelor's degree in business, management, or a related field
Bilingual (Spanish/English)
Project management experience
Previous experience with call center software and technology
Previously developed call center best practices and industry trends
Care Coordinator II - J01000
Ambulatory care coordinator job in Austin, TX
Supports care management activities and the teams assigned to members to ensure services are delivered by the healthcare providers and partners and continuity of care/member satisfaction is achieved. Interacts with members by performing member outreach telephonically or through home-visits and documents the plan for care/services of activities.
Education/Experience:
Requires a High School diploma or GED
Requires 1 - 2 years of related experience
Coordinates care activities based on the care plan/service plan and works with healthcare and community providers and partners, and members/caregivers to accommodate changes or progress, as needed
Serves as support on various member and/or provider inquiries, requests, or concerns related to care plan/service plan
Communicates with care managers, practitioners, and others as needed to facilitate member services and to ensure continuity of care/service
May support performing service assessments/screenings for members and documenting the members care needs
Supports documenting and maintaining member records in accordance with state and regulatory requirements and distribution to providers as needed
Follows standards of practice and policies compliant with contractual requirements and regulatory guidelines and standards
Ability to identify needs and make referrals to Care Manager, community-based organizations, and Disease Manager.
Provide education on benefits and resources available
Performs other duties as assigned.
Complies with all policies and standards.
Care Coordinator
Ambulatory care coordinator job in Austin, TX
Schedule: Full-time (40 hours/week), Monday-Friday 7:45am-4pm
Who we are
ERC Pathlight is an innovative, rapidly growing clinical leader in the behavioral health sector. Founded in 2008 by pre-eminent psychiatrists and psychologists in the eating disorder space, ERC Pathlight now treats over 6,000 patients per year, operates more than 30 facilities in 9 states and delivers tele-healthcare to patients nationally. We offer the most comprehensive treatment program in the country for patients who struggle with eating disorders, mood and anxiety and trauma-related disorders.
How you ll serve our patients
The Care Coordinator plays a critical role in patient admissions and transitions, as well as providing administrative and clinical support to the treatment teams. They also ensure that all patients receive and complete treatment plan assessments and patient engagement surveys
You will serve patients daily in a multitude of ways:
Based on the needs of the assigned location, the Care Coordinator may support the care team by performing any of the following:
Identifies referrals for varying levels of care/treatment and coordinate with treatment team and providers to secure these services for patients.
Coordinates discharge and/or transfers to other treatment facilities.
Submits daily attendance gathered from sign in/out logs or midnight census.
Updates treatment teams (when applicable) and patient tracker, sets expired reasons, ensures NOVA and movement calendar dates match.
Pulls patients on the unit and sets up equipment for virtual doctor appointments
Issues admission day schedules
Sends welcome emails or other information to patients/families
Schedules rounds
Coordinates transportation
Manages Preventive Quality Indicators (PQIs) to ensure timeliness and accuracy.
Completes research assessments (TPA) and Patient Engagement Surveys (PES) with patients and family members throughout services
Coordinates with outpatient providers by sending OP Provider Welcome Letter at admission and adding and updating contacts, sending treatment communication throughout the patient stay.
Updates the electronic medical record with patient movements, transfers and discharges and involuntary status.
Works with treatment team members to facilitate FMLA/disability paperwork, obtain work and school absence letters, etc.
Must haves:
2 years of relative experience in a clinical administrative setting- Required
Or Bachelors degree in lieu of clinical administrative experience???????
How we invest in you
Every role at ERC Pathlight is essential to delivering the high-quality care we promise to our patients. This means that from day one, we re here to support your role by offering ongoing training and continuing education opportunities as well as support to achieve internal growth.
What we offer
Healthy organizations value the mental wellness of their teams, and we understand that the professionals who work for us are not immune to their own mental health conditions. In the same way we observe and guide our patients, we take the same consideration for our employees when building our benefits packages and healthcare offerings. We offer competitive pay, comprehensive benefit plans, Generous Paid Time Off, 401(K) with company match and tuition reimbursement.
To apply, please visit our careers page at: ???????**********************************************************************************
#LI-SY1
#IND3
Patient Care Coordinator - Kyle, TX
Ambulatory care coordinator job in Kyle, TX
Results Physiotherapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Kyle, TX.
Are you looking for a position in a growing organization where you can make a significant impact on the lives of others?
What is a Patient Care Coordinator?
A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic.
Our Patient Care Coordinators have excellent customer service skills.
Patient Care Coordinators learn new things - a lot! The Patient Care Coordinator multitasks in multiple computer programs each day.
A day in the life of a Patient Care Coordinator:
Greets everyone who enters the clinic in a friendly and welcoming manner.
Schedules new referrals received by fax or by telephone from patients, physician offices.
Verifies insurance coverage for patients.
Collects patient payments.
Maintains an orderly and organized front office workspace.
Other duties as assigned.
Fulltime positions include:
Annual paid Charity Day to give back to a cause meaningful to you
Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance
3-week Paid Time Off plus paid holidays
401K + company match
Position Summary:
The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation.
Responsibilities:
Core responsibilities
Collect all money due at the time of service
Convert referrals into evaluations
Schedule patient visits
Customer Service
Create an inviting clinic atmosphere.
Make all welcome calls
Monitor and influence arrival rate through creation of a great customer experience
Practice Management
Manage schedule efficiently
Manage document routing
Manage personal overtime
Manage non-clinical documentation
Manage deposits
Manage caseload, D/C candidate, progress note, and insurance reporting
Monitor clinic inventory
Training
o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates.
Complete quarterly compliance training.
Qualifications:
High School Diploma or equivalent
Communication skills - must be able to relate well to Business Office and Field leadership
Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision
As a member of a team, must possess efficient time management and presentation skills
Physical Requirements:
This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment.
This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed.
This position is subject to sedentary work.
Constantly sits, with ability to interchange with standing as needed.
Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations.
Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation.
Constantly uses repetitive motions to type.
Must be able to constantly view computer screen (near acuity) and read items on screen.
Must have ability to comprehend information provided, use judgement to appropriately respond in various situations.
Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs.
Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder.
This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship.
Please do not contact the clinic directly.
Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily.
CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM
Auto-ApplyHospital Coordinator (OS/OR)
Ambulatory care coordinator job in Austin, TX
We are looking for a Hospital Coordinator to join our team in Central Austin!
DCT Management Group (Lone Star Pediatric Dental & Braces) is a privately owned pediatric and orthodontic group, committed to both our patients needs as well as our team. As a Patient Advocate , you will be challenged every day, to push your skill set to the limit, so you can exceed patient expectations. At the end of the day we work with children and we want their experience to be positive and memorable. You must be passionate, and eager to grow through continued learning and training. You will have the support and guidance by knowledgeable leaders in the field daily .
Typical Schedule: Monday-Friday 8am-5pm
Duties and Responsibilities
• Maintain a very high level of customer service and patient care.
• Communicating directly with hospital.
• Call patients for appointment reminders and broken appointments
• Meeting minimum requirements of patients seen per day.
• Working with Insurance companies to get pre-authorizations.
To Be Successful In This Role :
• Extremely well organized, very detail oriented, performs well under pressure, consistent follow through, and a great problem solver.
• Dental / Medical Practice Management a Huge Plus
• Dental Insurance Knowledge (Medicaid & Chip) strongly preferred
*Fluent in Spanish will help you to be successful in this role*
Some Great Perks for joining DCT Management Group:
Competitive Base Salary & Daily Bonus!
Career Development Opportunities
Full Benefits package for all full time employees !!!
**All applications will be reviewed within one business day and qualified candidates will be contacted to schedule initial interviews. **
For more information on our practice please visit us at ******************************* and also check out our support group at ***************************
Auto-ApplyHospitality Coordinator Austin
Ambulatory care coordinator job in Austin, TX
Job Description
Alive and Well is the largest integrative functional wellness center and spa in Texas with a mission to Empower and Elevate Human Health so that those we serve can live from their highest purpose on the planet. To do this we offer a wide variety of holistic therapies, spa services, retail supplements / skin care products, functional medicine clinic services and pharmacy all under one roof. Our company core values such as “Service in your Heart” and “Collaboration / Team Work” truly speak to the authentic culture at Alive and Well. Not only do we support and elevate the guest in having a high-quality wellness experience - we also provide a work environment that has a
family feel
and a place you will truly look forward to coming to daily.
Alive and Well is seeking
Hospitality Coordinators
for our flagship Austin location that appreciates an integrative approach as well as our core values.
Qualifications:
Friendly, warm and hospitable with our guests
Demonstrates a confidence and a passion for offering quality guest care
Hospitality / customer service experience in a wellness environment a plus
Ability to be flexible and go with the flow
Willing to go above and beyond to make the guest experience a great one
Truly enjoys being a team player and supporting a great work environment
The ability to multi-task efficiently while maintaining presence and warmth with the guest
Can easily navigate / learn computer software such as MindBody
Responsibilities:
Checking in / checking out guests
Sharing what Alive and Well offers with our curious guests
Answering inquiries and scheduling appointments over the phone and in person
Coordinate many different facets of the business from the Hospitality Desk
Assisting IV Vitamin Therapy as guests call or arrive for appointments
Supporting the practitioners i.e. acupuncturists and massage therapists
Discussing additional enhancements and boosts with guests
Assist with holistic therapies, laundry, and upkeep of the facility in general
Opening and closing responsibilities
Paid bi-weekly
Alive and Well company perks for Full-Time employees:
Free sauna, free cold plunge, free red light
$30 classics IVs, $60 deluxe IVs
$5 vitamin shots
Discounts for acupuncture, massage, facials, lymphatic therapies
Prescription discount
40% off supplements (full time)
Full time - Eligible for medical benefits after 90 days - 32 hours or more.
Schedule:
8 hour shifts
Application Question(s):
1. Please visit our website and let us know why you're drawn to working for Alive and Well.
2. Please look at our address. How long of a commute would you have to Alive and Well?
3. What would make you a good fit for the position you are applying to?
4. We'd appreciate it if you could attach a cover letter to your resume.
Work Location: In person
Benefits:
Dental insurance
Employee discount
Health insurance
Paid time off
Experience:
Customer service: 2 year (Required)
Work Location: Austin, TX
Expected hours: 40 per week
Schedule:
8 hour shifts
Monday to Friday
Weekends as needed
Experience:
Hospitality
Customer service: 2 years
Work Location: In person
Job Type: Full-time
Pay: $18.00 - 21.00 per hour
Expected hours: 40 per week
Benefits:
Employee discount
Health insurance
Vision/Dental Insurance
Paid time off
Ability to Commute:
Austin, TX 78738 (Required)
Work Location: In person
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North Austin Patient Care Coordinator
Ambulatory care coordinator job in Austin, TX
at Urology Specialists of Austin - Lake Line Office
Urology Specialists of Austin is pleased to announce an opening for a highly motivated and skilled full-time Patient Care Coordinator at our bustling Round Rock office. This integral position offers a stable and consistent work schedule, operating Monday through Friday, from 8:00 AM to 5:00 PM, ensuring a healthy work-life balance with no evening or weekend commitments. We are seeking a dedicated professional who is eager to contribute to a supportive healthcare environment and make a meaningful impact on our patients' experience.
Key Responsibilities:
The Patient Care Coordinator plays a pivotal role in ensuring the smooth and efficient operation of our clinic, acting as a primary point of contact for our patients. The responsibilities of this position are comprehensive and require a proactive approach:
Patient Appointment Management: Efficiently and accurately facilitating the scheduling, rescheduling, and cancellation of patient appointments, ensuring optimal utilization of physician and facility resources. This includes verifying patient demographics and insurance information at the time of scheduling.
Patient Inquiries and Information Dissemination: Serving as the first line of communication for patient inquiries, providing comprehensive and compassionate information regarding our extensive range of urological services, clinic policies, and general information. This requires a thorough understanding of our offerings and the ability to articulate complex information clearly and concisely.
Interdepartmental Communication: Acting as a crucial liaison between patients, support staff, and healthcare providers. This involves effectively conveying patient requirements, concerns, and urgent messages to the appropriate personnel to ensure timely and effective patient care.
Message Management and Resolution: Receiving and meticulously relaying messages from patients, referring physicians, and other stakeholders. This includes conducting thorough research and collaborating with clinical staff to provide accurate, comprehensive, and timely responses to all inquiries.
Administrative Support: Executing a wide array of essential departmental administrative tasks to maintain an organized and efficient office. This encompasses meticulous filing, scanning of patient documents, copying, accurate data entry into our electronic health records system, preparing and coordinating outgoing mail, and drafting professional correspondence and documents with precision.
Qualifications:
We are searching for a candidate who not only meets but exceeds expectations in a fast-paced medical office setting. The ideal candidate will possess a unique blend of skills and attributes:
Exceptional Multitasking Abilities: Demonstrates the proven capacity to efficiently manage multiple tasks concurrently without compromising accuracy or attention to detail, especially during peak periods.
Positive Demeanor: Maintains a consistently positive and empathetic attitude when interacting with patients, colleagues, and healthcare providers, contributing to a welcoming and reassuring atmosphere.
Meticulous Attention to Detail: Possesses an unwavering commitment to accuracy in all aspects of work, from data entry to document preparation, ensuring the integrity of patient records and administrative processes.
Adaptability in a Dynamic Work Environment: Thrives in a constantly evolving healthcare landscape, demonstrating flexibility and resourcefulness in responding to changing priorities and patient needs.
Strong Team-Oriented Approach: Exhibits a collaborative spirit, actively contributing to a cohesive team environment and supporting colleagues to achieve shared departmental goals.
Superior Customer Service Acumen: Delivers outstanding patient-centered service, demonstrating professionalism, empathy, and a genuine desire to assist patients with their needs and concerns.
Prior Experience with Medical Terminology and Office Procedures: Possesses a foundational understanding of common medical terminology and established office procedures within a healthcare setting, allowing for a quicker integration into our operations.
Benefits:
Urology Specialists of Austin values its employees and offers a comprehensive and competitive benefits package to eligible full-time team members. These benefits underscore our commitment to the well-being and security of our staff, commencing after 90 days of employment:
Medical Coverage: Access to quality healthcare options to support your health and wellness.
Dental Coverage: Comprehensive dental plans to maintain optimal oral health.
Vision Coverage: Vision benefits to ensure clear sight and eye health.
Paid Time Off (PTO): Generous PTO accrual, providing you with the flexibility to manage personal commitments and enjoy well-deserved breaks.
Sick Leave: Dedicated sick leave to support you during times of illness, ensuring your well-being.
Application Process:
Prospective candidates who are enthusiastic about this exceptional opportunity to join a leading urology practice are cordially invited to learn more and submit their application. To apply, please respond directly to this advertisement or forward your resume and cover letter to *******************. We encourage all interested applicants to explore our clinic and learn more about the comprehensive services we provide by visiting our official website at ******************************** .
We look forward to welcoming a dedicated and compassionate professional to our Lakeline team.
Easy ApplyPatient Care Coordinator - Kyle, TX
Ambulatory care coordinator job in Kyle, TX
Results Physiotherapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Kyle, TX. Are you looking for a position in a growing organization where you can make a significant impact on the lives of others?
What is a Patient Care Coordinator?
* A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic.
* Our Patient Care Coordinators have excellent customer service skills.
* Patient Care Coordinators learn new things - a lot! The Patient Care Coordinator multitasks in multiple computer programs each day.
A day in the life of a Patient Care Coordinator:
* Greets everyone who enters the clinic in a friendly and welcoming manner.
* Schedules new referrals received by fax or by telephone from patients, physician offices.
* Verifies insurance coverage for patients.
* Collects patient payments.
* Maintains an orderly and organized front office workspace.
* Other duties as assigned.
Fulltime positions include:
* Annual paid Charity Day to give back to a cause meaningful to you
* Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance
* 3-week Paid Time Off plus paid holidays
* 401K + company match
Position Summary:
The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation.
Responsibilities:
* Core responsibilities
* Collect all money due at the time of service
* Convert referrals into evaluations
* Schedule patient visits
* Customer Service
* Create an inviting clinic atmosphere.
* Make all welcome calls
* Monitor and influence arrival rate through creation of a great customer experience
* Practice Management
* Manage schedule efficiently
* Manage document routing
* Manage personal overtime
* Manage non-clinical documentation
* Manage deposits
* Manage caseload, D/C candidate, progress note, and insurance reporting
* Monitor clinic inventory
* Training
* o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates.
* Complete quarterly compliance training.
Qualifications:
* High School Diploma or equivalent
* Communication skills - must be able to relate well to Business Office and Field leadership
* Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision
* As a member of a team, must possess efficient time management and presentation skills
Physical Requirements:
* This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment.
* This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed.
* This position is subject to sedentary work.
* Constantly sits, with ability to interchange with standing as needed.
* Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations.
* Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation.
* Constantly uses repetitive motions to type.
* Must be able to constantly view computer screen (near acuity) and read items on screen.
* Must have ability to comprehend information provided, use judgement to appropriately respond in various situations.
* Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs.
* Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder.
This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship.
Please do not contact the clinic directly.
Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily.
CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM
Upstream Rehabilitation is an Equal Opportunity Employer that strives to provide an inclusive work environment where our differences are celebrated for the value they bring to our communities, our patients and our teammates. Upstream Rehabilitation does not discriminate on the basis of race, color, national origin, religion, gender (including pregnancy), sexual orientation, age, disability, veteran status, or other status protected under applicable law.
Hospitality Coordinator Austin
Ambulatory care coordinator job in Austin, TX
Alive and Well is the largest integrative functional wellness center and spa in Texas with a mission to Empower and Elevate Human Health so that those we serve can live from their highest purpose on the planet. To do this we offer a wide variety of holistic therapies, spa services, retail supplements / skin care products, functional medicine clinic services and pharmacy all under one roof. Our company core values such as “Service in your Heart” and “Collaboration / Team Work” truly speak to the authentic culture at Alive and Well. Not only do we support and elevate the guest in having a high-quality wellness experience - we also provide a work environment that has a
family feel
and a place you will truly look forward to coming to daily.
Alive and Well is seeking
Hospitality Coordinators
for our flagship Austin location that appreciates an integrative approach as well as our core values.
Qualifications:
Friendly, warm and hospitable with our guests
Demonstrates a confidence and a passion for offering quality guest care
Hospitality / customer service experience in a wellness environment a plus
Ability to be flexible and go with the flow
Willing to go above and beyond to make the guest experience a great one
Truly enjoys being a team player and supporting a great work environment
The ability to multi-task efficiently while maintaining presence and warmth with the guest
Can easily navigate / learn computer software such as MindBody
Responsibilities:
Checking in / checking out guests
Sharing what Alive and Well offers with our curious guests
Answering inquiries and scheduling appointments over the phone and in person
Coordinate many different facets of the business from the Hospitality Desk
Assisting IV Vitamin Therapy as guests call or arrive for appointments
Supporting the practitioners i.e. acupuncturists and massage therapists
Discussing additional enhancements and boosts with guests
Assist with holistic therapies, laundry, and upkeep of the facility in general
Opening and closing responsibilities
Paid bi-weekly
Alive and Well company perks for Full-Time employees:
Free sauna, free cold plunge, free red light
$30 classics IVs, $60 deluxe IVs
$5 vitamin shots
Discounts for acupuncture, massage, facials, lymphatic therapies
Prescription discount
40% off supplements (full time)
Full time - Eligible for medical benefits after 90 days - 32 hours or more.
Schedule:
8 hour shifts
Application Question(s):
1. Please visit our website and let us know why you're drawn to working for Alive and Well.
2. Please look at our address. How long of a commute would you have to Alive and Well?
3. What would make you a good fit for the position you are applying to?
4. We'd appreciate it if you could attach a cover letter to your resume.
Work Location: In person
Benefits:
Dental insurance
Employee discount
Health insurance
Paid time off
Experience:
Customer service: 2 year (Required)
Work Location: Austin, TX
Expected hours: 40 per week
Schedule:
8 hour shifts
Monday to Friday
Weekends as needed
Experience:
Hospitality
Customer service: 2 years
Work Location: In person
Job Type: Full-time
Pay: $18.00 - 21.00 per hour
Expected hours: 40 per week
Benefits:
Employee discount
Health insurance
Vision/Dental Insurance
Paid time off
Ability to Commute:
Austin, TX 78738 (Required)
Work Location: In person
Auto-Apply