Patient Care Coordinator
Ambulatory care coordinator job in New Haven, CT
Patient Care Coordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed. * Acknowledge and greets patients, customer, and vendors as they walk into the practice, in a friendly and welcoming manner
* Answers and responds to telephone inquiries in a professional and timely manner
* Schedules appointments
* Gathers patients and insurance information
* Verifies and enters patient demographics into EMR ensuring all fields are complete
* Verifies vision and medical insurance information and enters EMR
* Maintains a clear understanding of insurance plans and is able to communicate insurance information to the patients
* Pulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are complete
* Prepare insurance claims and run reports to ensure all charges are billed and filed
* Print and prepare forms for patients visit
* Collects and documents all charges, co-pays, and payments into EMR
* Allocates balances to insurance as needed
* Always maintains a clean workspace
* Practices economy in the use of _me, equipment, and supplies
* Performs other duties as needed and as assigned by manager
* High school diploma or equivalent
* Basic computer literacy
* Strong organizational skills and attention to detail
* Strong communication skills (verbal and written)
* Must be able to maintain patient and practice confidentiality
Benefits
* 401(k) with Match
* Medical/Dental/Life/STD/LTD
* Vision Service Plan
* Employee Vision Discount Program
* HSA/FSA
* PTO
* Paid Holidays
* Benefits applicable to full Time Employees only.
Physical Demands
* This position requires the ability to communicate and exchange information, utilize equipment necessary to perform the job, and move about the office.
Home Care Scheduling Coordinator
Ambulatory care coordinator job in Springfield, MA
our mission
Is to provide home care service with love; to enhance the quality of living through our attentive yet subtle style of care; to maintain their dignity and their independence while serving their needs with honor and integrity. After all, it is their home!
Basic Function
To support caregiver and company needs. Process scheduling requests provide telephone support and manage special projects and clerical duties. To grow and manage assigned accounts through excellent customer service and attention to detail.
Responsibilities
Schedule caregivers with clients and communicate changes and updates to all necessary parties.
Collect and input pertinent client information in order to most efficiently match and deploy caregivers.
Enter new Clients in Generations as needed.
Provide assistance to team members as needed and respond urgently to last minute call outs.
Coordinate communication with caregivers among team members.
Update Caregiver availability and information and communicate appropriately to team. Work with caregiver to create optimum schedules.
Call Caregivers on Alerts, investigate why late, document, and notify manager as needed
Act as liaison between clients, direct care workers and management.
Manage and grow assigned Client Accounts and participate in Quality Improvement.
Work with management to ensure compliance with all company policies and procedures.
Problem solving and direct escalated issues to management
To organize schedules in coordination with the needs of clients and caregivers and perform diversified clerical duties.
Maintain and update employee attendance records as needed.
Participate in confirming and verifying Telephony daily, note and escalate repeat offenders to manager.
Participate in On-call rotation.
Cover shifts with clients when needed.
Double check schedule accuracy for payroll and billing by deadlines.
Perform other related duties as assigned.
Job Requirements
1. Strong analytical, detail-orientation, organizational, and problem-solving skills
2. Strong written and verbal communication skills, be able to manage multiple projects with deadlines, prioritize and re-prioritize and multi-task.
3. Ability to work under tight deadlines, manage crises and take on additional tasks with short notice
Skills
Oral Communication Skills
Written Communication Skills
Technical Communication
Customer Relations
Customer Service
Filing
MS Office
Organization
Planning
Professionalism
Reading Skills
Time Management
Typing Skills
Education/Training
Must have the ability to operate standard office equipment, such as a copy machine, multi-line telephone, computer, printer, and fax machine.
Experience
Prior home care experience required.
Prior administrative experience preferred.
Auto-ApplyCare Coordinator
Ambulatory care coordinator job in Springfield, MA
About MHA
MHA - Mental Health Association is a nonprofit organization dedicated to helping people live their best life. We provide a wide range of services across Western Massachusetts, including outpatient therapy, substance use recovery, supports for individuals with developmental disabilities or brain injuries, and residential and housing programs. MHA serves individuals impacted by mental illness, substance use, developmental disabilities, brain injuries, and homelessness. Our mission is rooted in inclusion, dignity, and empowering people to lead fulfilling, independent lives.
About the GRIT Program
The GRIT program by the Mental Health Association (MHA) offers residential rehabilitation for individuals with substance use challenges and co-occurring mental health conditions. GRIT provides a structured, supportive environment focused on recovery, personal growth, and long-term stability.
Residents engage in individualized counseling, recovery-focused programming, and community activities like education, job training, or employment. With locations in Springfield (men's programs) and Holyoke (LGBTQIA+ program), GRIT combines the comforts of home with access to vital resources.
A skilled, multidisciplinary team works closely with each resident to build a strong foundation for recovery and create personalized aftercare plans for a successful return to the community.
______________________________________________________________________________________________
Position Summary
The Care Coordinator supports individuals by providing information, developing connections with community and behavioral health resources, and coordinating care services, including Medication-Assisted Treatment (MAT) and psychiatric care. The role also involves coordinating referrals and establishing aftercare and discharge plans.
Pay Rate:
$21 an hour
Open Shift:
Monday through Friday 8am-4pm (40h)
Key Responsibilities
Assist clients in accessing needed services by providing information, making referrals, coordinating care, and ensuring follow-up.
Develop and maintain connections with community resources and behavioral health services available through clients' health insurance.
Coordinate MAT and psychiatric services during residency and assist in creating aftercare plans for ongoing support post-discharge.
Support clients in identifying recovery goals and developing individualized service plans in collaboration with the treatment team.
Advocate on behalf of clients to ensure timely access to benefits, housing, healthcare, and other essential services.
Document all client contacts, service coordination activities, and progress in accordance with agency policies and confidentiality standards.
Engage with clients regularly to assess ongoing needs and update care plans as appropriate.
Maintain communication with external providers to ensure coordinated and continuous care.
Participate in discharge planning by linking clients to outpatient supports and community-based services that promote long-term recovery.
Provide crisis support and assist in developing crisis prevention and response plans as needed.
Collaborate with program staff to ensure service delivery is trauma-informed, person-centered, and culturally responsive.
Maintain professional boundaries while fostering trust and engagement with clients.
Ensure all services provided align with regulatory requirements, agency values, and program goals
Equal Opportunity Statement
The Mental Health Association is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Requirements
Valid driver's license, adequate auto insurance, a clean driving record, and a reliable vehicle during work hours.
High School Diploma or equivalent (GED) required.
Bachelor's Degree in a related field preferred.
Prior experience in Human Services required.
Certified (or ability to become certified) in medication administration (MAP), CPR, and first aid.
Benefits
Health Care Plan (Medical, Dental & Vision)
Retirement Plan (403B, IRA)
Paid Time Off (Vacation, Sick & Public Holidays)
Family Leave (Maternity, Paternity)
Long Term Disability
$21 an hour
Auto-ApplyTransition Coordinator- North Central
Ambulatory care coordinator job in Bristol, CT
Requirements
QUALIFICATIONS
Education
High School Diploma or equivalent; Bachelor's Degree in Human Service or related field preferred.
Experience
For attained Bachelor's Degree, at least one year experience in a human service setting
For attained High School Diploma/equivalent, at least 2 years in a human service setting.
Thorough knowledge of community resources.
Ability to work as part of a team and communicate effectively with consumers, families, providers and other staff.
Flexibility with the ability to prioritize and move from task to task in a dynamic, fast-paced work environment.
Working knowledge of Microsoft Office products.
Other
Reliable transportation, valid driver's license and current automobile insurance.
Physical Requirements
Physical Activity Approximate Percentage of Time Spent in this Activity
Bending 5%
Climbing (e.g. stairs) 5%
Keyboarding 15%
Kneeling 0%
Lifting (indicate maximum weight to be lifted) 50 lbs.
Reaching 5%
Sitting 50%
Standing 20%
Using Telephone 60%
Walking 30%
Work Environment (a brief description)
Work is performed in various environments including office, client homes, hospitals, nursing homes and other community setting locations. Employees can be exposed to adverse driving conditions and the varying conditions associated with a wide range of home situations. PPE may be required for some duties.
The physical requirements and description of the work environment are representative of what an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
Salary Description $18.50
Patient Care Coordinator - Meriden Family Dental
Ambulatory care coordinator job in Meriden, CT
Position: Full-Time • Front Desk / Patient Care Coordinator Sign-On Bonus: Offered based on experience
Meriden Family Dental is expanding, and we are seeking a caring, motivated, and patient-focused Patient Care Coordinator to join our high-performing team. We are seeking an individual who genuinely enjoys working with people and is eager to be part of an office that prioritizes professionalism, teamwork, and exceptional patient care.
What We're Looking For
We are seeking a candidate who is:
Friendly, patient-centered, and professional
A strong communicator with a positive attitude
Reliable, organized, and able to multitask
Comfortable in a fast-paced office environment
Willing to learn and grow with supportive training
Experience in a dental or medical front desk is preferred but not required
Responsibilities
Greet patients courteously and maintain a welcoming environment
Manage check-in and check-out procedures
Schedule and confirm appointments
Answer phone calls and respond to patient inquiries
Verify insurance benefits and enter patient information
Assist with treatment plan coordination
Support the team to ensure smooth daily operations
Why Join Meriden Family Dental?
Sign-on bonus based on experience
Supportive, high-performing team culture
Modern, organized, and well-managed office
Opportunities for learning and advancement
Stable full-time position with consistent hours
A positive environment where your work makes a real impact
To apply, please send your resume, cover letter, and any relevant marketing portfolio to ***************************.
Meriden Family Dental is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees.
Easy ApplyCare Coordinator
Ambulatory care coordinator job in New Haven, CT
We are seeking a Care Coordinator to join our dynamic team! Job purpose The Care Coordinator is a vital member of the interdisciplinary patient care team. This role provides patient navigation and facilitates access to care, based on EHR data and referrals from clinical teams. The Care Coordinator identifies any barriers that may impact a patients access to health care, and will link them to appropriate services.
Duties and responsibilities
Reporting to the Care Coordination Program Manager, the Care Coordinator's role will involve in-person visits with patients and families as well as telephonic visits. Patients who have been identified as needing additional support services to navigate the healthcare system and access community resources, , high utilizers of acute care or hospital services, or otherwise high-needs/high-cost patients, will comprise the panel of patients the Care Coordinator will address through measurable efforts to improve health and adherence/access to health care.
Primary responsibilities include but are not limited to:
Outreach to patient populations based on gaps-in-care reports or other reports that have identified vulnerable patients and families
Conduct needs assessments at least yearly using a validated screening instrument on all patients with whom the Care Coordinator interacts
Develop and evaluate shared plans of care
Link patients with barriers to community resources
Assist with and follow-up on the successful completion of health maintenance items (e.g. lab testing, annual visits) and chronic disease management (e.g. routine diabetic or asthmatic care)
Conduct home visits as needed
Identify barriers to care impacting patients' abilities to adhere to treatments
Assist patients with insurance enrollment, or other patient assistance programs
Work collaboratively with clinical teams to meet the need of complex, high-cost patients
Attend relevant trainings as required and assigned
Document client referrals, encounters, and services in the EPIC electronic health record and communicate securely with other team members and clinicians
Maintain strict adherence to all deadlines including report deadlines and timely completeness of documentation
Qualifications
Associates Degree in a health-related field and/or relevant years of experience is required, Bachelor's degree preferred, a valid CT driver's license and/or access to reliable transportation is also required.
Experience in Care Coordination; working with teams; using EPIC electronic health record highly preferred.
The successful candidate will have excellent computer skills including word processing and data entry required and the ability to work independently. Bilingual in English and Spanish is highly desirable.
What we offer:
Major medical, dental and vision
Voluntary benefits (AFLAC plan, STD, LTD & Life Insurance)
Paid Holidays
Generous Paid Time Off (PTO)
Tuition reimbursement
And much more…
About Fair Haven Community Health Care
For over 54 years, FHCHC has been an innovative and vibrant community health center, catering to multiple generations with over 165,000 office visits across 21 locations. Guided by a Board of Directors, most of whom are patients themselves, we take pride in being a healthcare leader dedicated to delivering high-quality, affordable medical and dental care to everyone, regardless of their insurance status or ability to pay. Our extensive range of primary and specialty care services, along with evidence-based programs, empowers patients to make informed choices about their health. As we expand our reach to underserved areas, our commitment to prioritizing patient needs remains unwavering. FHCHC's mission is to enhance the health and social well-being of the communities we serve through equitable, high-quality, and culturally responsive patient-centered care.
American with Disabilities Requirements:
External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job specific functions (listed within each job specific responsibility) either unaided or with the assistance of a reasonable accommodation to be determined by the organization on a case by case basis.
Fair Haven Community Health Care is an Equal Opportunity Employer. FHCHC does not discriminate on the basis of race, religion, color, sex, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
Auto-ApplyExtended Care Coordinator (Part-Time Weekends)
Ambulatory care coordinator job in Canaan, CT
Extended Care Coordinator (Part-Time Weekends) Canaan, CT The Extended Care Coordinator helps create a welcoming, supportive, and structured community environment for clients participating in Mountainside's Extended Care program. This program offers ongoing recovery support in a safe, engaging living setting, designed to foster personal growth, accountability, and long-term success. The Coordinator ensures that every client's experience meets or exceeds expectations, providing the highest level of care and service throughout their stay.
Schedule:
Saturday and Sunday: 8:00 am - 4:30 pm
Your Role:
* Comply with all federal, state and accreditation regulatory requirements.
* Address day-to-day non-therapeutic needs of clients while maintaining a calm, welcoming and professional demeanor and adherence to established standards for "Best in Class" service.
* Prepare to welcome new admissions by ensuring that all welcome materials are in place and blocked room and bed are clean and orderly according to established standards.
* Complete admissions process, including greeting new clients and their families and completion of all necessary forms.
* Orientate new clients to facility, programs and services
* Coordinate transportation for outside appointments, pickups and drop offs for new admissions, current clients and discharging clients as assigned. Provide transportation as needed
* Assist with administration and processing of UTOX testing samples
* Assist with morning wake-up and evening bed check of clients as necessary
* Perform routine inspections of client rooms, reporting any infractions of ECare resident guidelines.
* Assist with store run purchases on behalf of clients providing transportation to stores on designated nights.
* Facilitate inspection, ordering and pick up of prescriptions for clients.
* Provide assistance to other team members as necessary to ensure that clients experience an unsurpassed level of service by taking initiative to support the recovery process
* Must drive safely and without incident
* Follow relevant safety regulations and state laws governing vehicle operation and ensure that passengers follow safety regulations.
* Test vehicle equipment such as lights, brakes, horns or windshield wipers, to ensure proper operation.
* Perform errands such as delivering or picking up mail, packages, food, and cleaning supplies.
* Provide passengers with assistance entering and exiting vehicles and help them with any luggage.
* Performs quality assurance checks of extended care residence
* Ensures house is properly stocked with supplies, linens, comforters etc.
* Reports defects in the physical property, submits requests for maintenance and repairs
Qualifications:
* High School Diploma or Equivalent - Required
* Valid Driver's License and Clean Driving Record - Required
Compensation:
The base rate of pay for this position is $17.00 to $22.00 per hour. Actual pay is determined based on a number of job-related factors including skills, education, training, credentials, experience, scope and complexity of role responsibilities, geographic location, performance, and working conditions.
Benefits:
* Paid Sick Time
* 401(k) with employer matching
About Mountainside:
Mountainside Treatment Center is a dynamic, fast-paced and growing recovery facility that values innovation and an obsession with providing Best in Class service to our Clients. Founded in 1998, we are a leading behavioral healthcare provider dedicated to treating alcohol dependency and drug addiction. Accredited by The Joint Commission and CARF for its high standards of care, Mountainside seeks out passionate and talented individuals to join its staff. We believe that every employee, regardless of position, plays a vital role in our success.
Here at Mountainside Treatment Center, we strongly prefer all employees to be fully vaccinated for Covid-19 (including regularly scheduled boosters) and the Flu as recommended by the CDC.
Mountainside is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.
Salary Description
$17.00 - $22.00
Auto-ApplyCare Coordinator I - ICC
Ambulatory care coordinator job in Springfield, MA
Behavioral Health Network (BHN) is the largest provider of behavioral health services in Western Massachusetts and was recognized by The Boston Globe as one of the Top 10 Employers in Massachusetts. We are also proud to be a Certified Great Place to Work. BHN is currently seeking a Care Coordinator I to join our Intensive Care Coordination (ICC) program, supporting youth with behavioral health needs and their families.
What We Offer
* Comprehensive benefits including health, dental, vision, and retirement match
* Generous paid time off and holidays
* Career advancement opportunities with one in three positions filled internally
* Ongoing training in Wraparound care, crisis intervention, and youth behavioral health
* Opportunities for community-based and hybrid work
* A diverse and inclusive workplace that values cultural competence
* Recognition as both a Certified Great Place to Work and one of Massachusetts' Top 10 Employers
What You'll Do
As a Care Coordinator I, you will facilitate care planning, coordinate supports, and provide crisis intervention for youth with Serious Emotional Disturbance (SED) and their families. Using Wraparound principles, you'll help ensure stability and success in the community.
* Provide community-based Wraparound services tailored to the needs of youth and families
* Collaborate with multidisciplinary teams including schools, behavioral health providers, and juvenile justice systems
* Facilitate team meetings to develop and update individualized care plans
* Help families navigate child-serving systems and access essential community resources
* Support youth and families during crises to promote safety and stabilization
* Maintain timely and accurate documentation in line with program standards
Who You Are
* Bachelor's degree in a related field and 1 year of experience working with youth with SED, OR Associate's degree and 5 years of related experience required
* CANS-MA certification required (or ability to obtain upon hire)
* Knowledge of mental illness, behavioral health, and treatment techniques for children and adolescents
* Experience facilitating meetings or groups preferred
* Familiarity with child- and family-serving systems and community resources
* Strong organizational, communication, and collaboration skills
* Valid Massachusetts driver's license and reliable transportation required
We Hire for Purpose!
Since 1938, BHN has been dedicated to providing high-quality, affordable, and culturally responsive behavioral health services across Western Massachusetts. We support our employees with the same compassion and respect that we provide to the children, families, and communities we serve.
How to Apply
If you're ready to make a meaningful impact by supporting youth and families through high-quality care coordination, we'd love to hear from you! Click "Apply for Job" below or visit **************** to apply today.
Care Coordinator / Clinician needed for In-Home
Ambulatory care coordinator job in Springfield, MA
HealthPlus Staffing is assisting a Behavioral Health group with their search for a full-time Care Coordinator/Clinician to join their team in Springfield, MA. The ideal candidate should have a minimum of 2 year of experience working with children, adolescents and families. This position leads the Family Team and collaborates closely with the members of the Family Team to engage the family. The caseload standard is 5 youth/family per 1 FTE. Responsibilities:
Provides high quality services for children/youth and families.
Maintains a caseload of youth by FTE as determined by the program.
Convenes and co-facilitates with family and youth Family Team meetings including
creation and reviews of the Treatment plan and updates the treatment plan to reflect the
changing needs of the child/youth and family
Completes clinical assessment of youth referred.
Participates in Utilization Review with DMH
Requirements:
Master's degree in Social Work, Psychology, or related Mental Health field.
Must be CANS - MA Certified
Minimum of 2 years of clinical experience working with individuals, families, and/or groups.
Experience working with individuals with mental health and/or substance abuse issues.
Knowledge of crisis intervention techniques.
Strong interpersonal, communication, and problem-solving skills.
Ability to work independently and as part of a team.
Benefits:
Competitive salary and benefits package.
Flexible schedule.
Sign-on bonus.
Professional development opportunities.
Supportive team environment.
If you are interested in this opportunity, please submit your resume and cover letter to HealthPlus Staffing at Recruitment@HealthPlusStaffing.com or call us at 561-291-7787. We look forward to hearing from you. Thank you for your interest in this position.
Client Care Coordinator
Ambulatory care coordinator job in New Britain, CT
The Client Care Coordinator supports client engagement for women in recovery support programs and serves as a liaison between the agency and the Department of Mental Health and Addiction Services referral source ensuring accurate and timely communication. This position provides timely and accurate completion of all DMHAS correspondence, reporting and data entry as required by program. The Client Care Coordinator also assists clients in basic needs and case management needs. The Client Care coordinator identifies individuals in the community who would benefit from recovery support services and fosters strong connections throughout the community with emergency departments and psychiatric units to engage individuals in medical care and behavioral health care services. The goal is to connect individuals who are pregnant, thinking about becoming pregnant or 1-2 years post-partum with a substance use disorder to the recovery supports that will help them be successful and thrive.
Hourly rate: $20
EDUCATION AND EXPERIENCE/QUALIFICATIONS
High School diploma/GED and a minimum of two years of experience working with health care systems and/or the homeless population. Bachelor's degree and some experience preferred. Bi-lingual in Spanish is preferred.
Must have a valid driver's license. Must have held driver's license for a minimum of one year.
LOCATION
New Britain, CT
SCHEDULE
Full time
EMPLOYEE BENEFITS
At Wheeler, we're committed to not only supporting your career growth but also ensuring your well-being and security. Here's how we invest in you:
Nurture Your Health:
Comprehensive medical and prescription insurance through Centivo
Comprehensive dental and vision insurance through Cigna
Access to wellness programs to support your physical and mental health
Secure Your Future:
Enjoy peace of mind with company-paid life and AD&D insurance
403(b) Plan, with contributions from the company
Fuel Your Career Growth:
Pursue your educational goals with our Education Reimbursement Program
Access training and development opportunities
Maintain Work-Life Harmony:
Recharge with generous paid time off, including:
15 vacation days per year to explore and recharge
8 sick days per year for your well-being
2 personal days per year for your personal needs
2 floating holidays per year to celebrate what matters to you
9 paid company holidays to spend with loved ones
Access free and confidential counseling through our Employee Assistance Program (EAP)
ESSENTIAL DUTIES AND RESPONSIBILITIES
Provides outreach to traditional and non-traditional settings in the cities and towns in central CT.
Makes contact with individuals who meet criteria for the program to assist them in connecting to the recovery support program.
Makes formal treatment referrals for and helps to engage adults in treatment services and recovery supports.
Collaborates with other providers within the region and develops linkages with organizations that provide services to women and families
Maintains records of program activities for reporting and tracking purposes.
Attends program staff meetings and assigned community meetings.
Provides timely and accurate reporting and ensures all written correspondence with DMHAS meet timeliness standards, contain accurate information and meet other contract requirements.
Obtains and verifies releases to maintain timely communication with referral sources.
Attends team meetings and participates in client centered, strengths-based presentations/discussions.
Coordinates with supervisor in facilitating all state and funder requirements.
Fosters positive, professional relationships with referral sources. Attends meetings with referral sources as requested.
Coordinates with clinical/program staff, referral sources and clients to support enhanced engagement and retention of clients.
Continues to develop knowledge and understanding about the history, traditions, values, family systems, and artistic expression of groups served as well as uses appropriate methodological approaches, skills, and techniques that reflect an understanding of culture.
Patient Care Coordinator Job, 1st Shift, Per Diem, Mental Health Clinic Department
Ambulatory care coordinator job in Putnam, CT
Day Kimball Health is hiring for a Patient Care Coordinator for Mental Health Clinic Department as a 1st Shift job in Putnam, CT. * Sick Time * 401K Plan with Eligible Employer Contribution * Pet Insurance * Clinical Ladder Program
* Shift Differential
* Pay for Performance
*
Patient Care Coordinator Summary:
As the Patient Care Coordinator, you will be a vital member of a dynamic team responsible for…
In conjunction with the Director of Behavioral Health Services (BHS) and the BHS Nurse Navigator, the Patient Care Coordinator (PCC) oversees the processes associated with the clerical and clinical aspects of patient care throughout the continuum of services within the department. Under the direction of the Director and/or RN Navigator, the PCC demonstrates knowledge and skills necessary to assist clerical staff and clinicians with patient-care-related objectives. The duties of the PCC also include competency to be able to fulfill the role of Patient Services Representative (PSR) when necessary.
Patient Care Coordinator Job Responsibilities:
* Coordinates patient access to both the outpatient BH center and psychiatric inpatient program (PIP) by communicating information about referrals to the Director of BHS or RN Navigator
* Performs as a Patient Service Representative (PSR) as needed
* Assists with scheduling of appointments for services, including prescriber appointments, group therapies, and other services, at the discretion of the Director of BHS
* Maintains responsibility for daily service and billing logs for provider(s) in PIP and EMHS service lines and assists Lead patient services representative (PSR) with outpatient logs; Reviews trends in provider productivity and reports findings to Director to maximize utilization of services
* Maintains DMHAS data entry for Clinical Case Management and other grants; maintains DMHAS database for entry of voluntary admissions to inpatient treatment as part of the collaborative effort with CT Dept. of Emergency Services and Public Protection (DESPP)
* Assists patients with accessing services that are recommended/ordered by DKH behavioral health providers in the outpatient, emergency, and inpatient settings.
* Provides community outreach and represents DKH behavioral health as a liaison in community sponsored events in which DKH attendance and/or participation is encouraged. These outreach opportunities are coordinated under the discretion of the Director of BHS
* Assists in other duties for all BH service lines under the direction of the RN Navigator or Director of BHS
Patient Care Coordinator Education and Experience Requirements:
Education:
* Bachelor's degree or equivalent preferred. Education in psychology, social work, nursing, or a related field, and/or post-graduate education in a similar field is preferred.
* Medical terminology/keyboarding skills preferred.
Experience:
* 2+ years clinical experience in Healthcare or comparable equivalent required.
* Experience in clerical or receptionist position preferred.
Patient Care Coordinator Knowledge, Skills, and Abilities:
* Meets the physical demands of the position.
* Demonstrates ability to cope with and function under stress.
* Meets skill certification requirements for designated units.
Why Choose Day Kimball Health? The Care You Need. Close to Home.
For nearly 130 years, Day Kimball Health has been the trusted healthcare provider for the Northeastern Connecticut community, offering accessible and compassionate care close to home. As a non-profit, integrated healthcare provider, we are committed to delivering high-quality services while maintaining a strong connection with our patients and their families. At Day Kimball, we are passionate about both our patients and our employees. We are growing our talented team every day and offer a supportive, collaborative environment where you can thrive and make a difference. Join us in our mission to elevate community-driven healthcare and be a part of an organization that values both personal and professional growth.
Day Kimball Health is an Affirmative Action and Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants, regardless of race, color, religion, gender, national origin, age, disability, veteran status, or any other status protected by local, state, or federal laws. Day Kimball Health is a smoke free environment.
Are you ready to apply your expertise at the largest employer in northeastern Connecticut, known for its commitment to excellence in individualized care? Join our team as a Patient Care Coordinator and experience a culture of teamwork, professionalism, mutual respect, and, most importantly, a career that makes a difference!
MDS Coordinator
Ambulatory care coordinator job in North Branford, CT
Job DescriptionCare Coordinator- MDSDescription
At Evergreen Woods, we are proud to be recognized as a Great Place to Work , and we believe that our success begins with one simple principle: People First. We are a luxury senior living company that is driven by compassion, respect, and the dedication to making every interaction meaningful. Our culture fosters growth, teamwork, and a genuine commitment to enriching the lives of our residents and our team members. If you're passionate about providing exceptional care in an environment where you're valued and supported, we invite you to be part of a company that truly puts people at the heart of everything we do. Now accepting applications for a Care Manager - MDS Coordinator (RN). Must have valid state nursing license. Must have skilled nursing experience. Prior MDS experience preferred.
POSITION SUMMARY: Care Manager is responsible for the development, maintenance and implementation of the standards of nursing practice and objectives as it relates to the Minimum Data Set requirements and with the established policies and procedures of the governing body in compliance with federal, state and local regulations. The Care Manager is responsible for optimal reimbursement, proper documentation/diagnoses to justify the reason for a skilled service and reimbursement request.
ESSENTIAL FUNCTIONS:
• Coordinates/manages and works with clinical staff/therapy for proper documentation/care, programs and optimal reimbursement throughout the stay of a skilled resident
• Researches all pertinent medical information/diagnoses for optimal reimbursement
• Meet regulations for timely certifications/re-certifications, and signing of all orders
• Meet all requirements in working with Managed Care organizations
• Daily meetings with therapy and line staff on progress of skilled residents
• Monitors Nursing skilled documentation and provides continued education as needed
• Participates in the development and implementation of the resident assessment process, following the Minimum Data Set requirements of Federal, State and local regulations in accordance with Senior Living Communities/Wellmore policies and procedures
• Responsible for proper ADL Documentation and continued education/training
• Audits and analyzes the MDS documents for accuracy and appropriate completion dates.
• Timely submissions of all MDS's
• Oversees and schedules resident care planning meetings.
• Assistance on floor and on-call/manager on duty as needed
• Participates in and attend all required in-service training and education sessions as scheduled.
• Other duties as assigned.
COMPETENCIES: To perform the job successfully, an individual should demonstrate the following competencies:
• Technical Skills - Individual must demonstrate current and ongoing competence in tasks assigned which indicates a specialized skill in this area above and beyond the average.
• Communication - Demonstrates an ability to effectively and regularly transfer information to necessary parties to improve the quality of work and to provide the supervisor with actionable, accurate data.
• Initiative - Is self-motivated and personally competitive. Wants to achieve for the good of the Company and the team. Seeks additional work when they have capacity. Demonstrates an ability and desire to bring new ideas and solutions to the supervisor on an ongoing basis.
• Flexibility - The ability to quickly adapt to changing conditions. The ability to navigate obstacles with ease and professionalism.
• Interpersonal Skills - Focuses on solving conflict, not blaming; listens to others without interrupting; keeps emotions under control; remains open to ideas and tries new things
• Teamwork - Balances team and individual responsibilities; encourages others and asks for help when needed. Exhibits patience and compassion.
• Professionalism - Ensures service is delivered on time and is of the highest quality. Assumes responsibility for mistakes. Presents themselves in a manner which enhances the brand image. Understands that no information is truly private and conducts online or social networking activities accordingly.
• Ethics - Treats people with respect; keeps commitments; inspires the trust of others; works ethically with integrity; upholds the Company's Guiding Principles:
o People First, Always
o We Exist to Serve our Members
o We Have a Responsibility to be Full
Physical Demands, Work Environment, and Expected Hours of Work: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• This position is very active and requires frequent standing, walking, bending, kneeling, stooping and climbing.
• This position will be required to lift or carry weight up to 50 lbs. and ability to push up to 250 pounds independently.
• The individual must use proper body mechanics to assist residents in their daily living.
• This position regularly requires long hours and frequent night and weekend work.
TRAVEL: No travel is expected although occasional travel may be required for training sessions, continuing education opportunities, emergency situations, and other company functions.
EDUCATION AND EXPERIENCE REQUIREMENTS:
• Four-year college or university degree desired.
• Current state licensure as a Registered Nurse.
• Training in Medical Records regulations desired.
• Understanding of diagnosis coding
• Working knowledge of prescription drugs, therapy practices and bio-psycho-social sciences.
• Remain in good standing with all standards of the Nurse Practice Act.
• Two years' experience in a similar healthcare position preferred.
KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:
• Ability to read, write, speak and understand English fluently.
• Ability to meet or exceed the company's attendance and punctuality standards.
• Ability to use Electronic Records and miscellaneous software and office equipment.
• Ability to understand and follow directions as given.
• Ability to work with minimal supervision.
#SLC1
QualificationsLicenses & CertificationsRequired
Registered Nurse
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Patient Care Coordinator-The Smile Spot
Ambulatory care coordinator job in Southbury, CT
Job Description
Work in a fun, positive environment while helping families establish a dental home with an exceptional experience! Grow your career in the dental field with a team that values collaboration, professionalism, and outstanding patient care.
Benefits: Medical, Dental, Vision, Short-Term/Long-Term Disability, 401k Safe Harbor, PTO, Holiday, & Sick Time.
Full-Time Hours: Monday-Friday: 8:30 am-5:30 pm, with select Saturdays 8:30 am-2 pm.
WHO WE ARE
The Smile Spot Children's Dentistry & Orthodontics provides the highest quality of dental and customer service to children and their parents. Our office environment is energetic, supportive, and fun, with a focus on building lasting relationships.
Our state-of-the-art office, opened in 2012, has grown rapidly and was featured in a national design magazine. Equipped with video games, toys, televisions above dental chairs, and a child-friendly atmosphere, we strive to make dental visits enjoyable and memorable.
Visit our website: ************************************** to learn more.
WHO WE ARE LOOKING FOR
· A friendly and professional individual with strong communication skills.
· Reliable and committed team player who arrives on time and ready to work.
· Time management skills to prioritize tasks and ability to multitask.
· Someone who enjoys helping families and creating positive experiences.
· Someone who thrives in a fast-paced work environment.
· Someone with strong organizational skills and attention to detail.
· Familiarity with office equipment and printers.
· Proficient computer skills including use of Microsoft Office applications.
· Experience in dental or medical administration is a plus (but not required).
· Deliver exceptional customer service to help families feel valued, informed, and supported.
· Collaborate with our team to develop and implement patient satisfaction initiatives.
RESPONSIBILITIES
· Welcome patients and families warmly upon arrival and ensure a positive first impression.
· Check patients in and out, verify insurance, and maintain accurate demographic and billing information.
· Answer incoming phone calls, schedule appointments, confirm visits, and assist with new patient inquiries.
· Ensure accurate processing of charges, payments, and financial arrangements.
· Communicate with clinical staff to maintain smooth patient flow and minimize wait times.
· Maintain confidentiality and follow office policies while following HIPAA guidelines.
· Assist parents with completing dental forms, consent documents, and electronic records.
· Provide support to the administrative and clinical team as needed.
· Comfort working with children and families from diverse backgrounds.
We offer a fun and fast-paced rewarding work environment with competitive salaries and excellent benefits packages! Be a part of an inclusive and inviting team that thrives on team work, communication and fun!
The Smile Spot participates in E-Verify.
Patient Care Coordinator-The Smile Spot
Ambulatory care coordinator job in Southbury, CT
Work in a fun, positive environment while helping families establish a dental home with an exceptional experience! Grow your career in the dental field with a team that values collaboration, professionalism, and outstanding patient care.
Auto-ApplyHome Care Scheduling Coordinator
Ambulatory care coordinator job in Springfield, MA
Job Description
our mission
Is to provide home care service with love; to enhance the quality of living through our attentive yet subtle style of care; to maintain their dignity and their independence while serving their needs with honor and integrity. After all, it is their home!
Basic Function
To support caregiver and company needs. Process scheduling requests provide telephone support and manage special projects and clerical duties. To grow and manage assigned accounts through excellent customer service and attention to detail.
Responsibilities
Schedule caregivers with clients and communicate changes and updates to all necessary parties.
Collect and input pertinent client information in order to most efficiently match and deploy caregivers.
Enter new Clients in Generations as needed.
Provide assistance to team members as needed and respond urgently to last minute call outs.
Coordinate communication with caregivers among team members.
Update Caregiver availability and information and communicate appropriately to team. Work with caregiver to create optimum schedules.
Call Caregivers on Alerts, investigate why late, document, and notify manager as needed
Act as liaison between clients, direct care workers and management.
Manage and grow assigned Client Accounts and participate in Quality Improvement.
Work with management to ensure compliance with all company policies and procedures.
Problem solving and direct escalated issues to management
To organize schedules in coordination with the needs of clients and caregivers and perform diversified clerical duties.
Maintain and update employee attendance records as needed.
Participate in confirming and verifying Telephony daily, note and escalate repeat offenders to manager.
Participate in On-call rotation.
Cover shifts with clients when needed.
Double check schedule accuracy for payroll and billing by deadlines.
Perform other related duties as assigned.
Job Requirements
1. Strong analytical, detail-orientation, organizational, and problem-solving skills
2. Strong written and verbal communication skills, be able to manage multiple projects with deadlines, prioritize and re-prioritize and multi-task.
3. Ability to work under tight deadlines, manage crises and take on additional tasks with short notice
Skills
Oral Communication Skills
Written Communication Skills
Technical Communication
Customer Relations
Customer Service
Filing
MS Office
Organization
Planning
Professionalism
Reading Skills
Time Management
Typing Skills
Education/Training
Must have the ability to operate standard office equipment, such as a copy machine, multi-line telephone, computer, printer, and fax machine.
Experience
Prior home care experience required.
Prior administrative experience preferred.
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Patient Care Coordinator Meriden Family Dental
Ambulatory care coordinator job in Meriden, CT
Job DescriptionSalary:
Position: Full-Time Front Desk / Patient Care Coordinator Sign-On Bonus: Offered based on experience
Meriden Family Dental is expanding, and we are seeking a caring, motivated, and patient-focused Patient Care Coordinator to join our high-performing team. We are seeking an individual who genuinely enjoys working with people and is eager to be part of an office that prioritizes professionalism, teamwork, and exceptional patient care.
What Were Looking For
We are seeking a candidate who is:
Friendly, patient-centered, and professional
A strong communicator with a positive attitude
Reliable, organized, and able to multitask
Comfortable in a fast-paced office environment
Willing to learn and grow with supportive training
Experience in a dental or medical front desk is preferred but not required
Responsibilities
Greet patients courteously and maintain a welcoming environment
Manage check-in and check-out procedures
Schedule and confirm appointments
Answer phone calls and respond to patient inquiries
Verify insurance benefits and enter patient information
Assist with treatment plan coordination
Support the team to ensure smooth daily operations
Why Join Meriden Family Dental?
Sign-on bonus based on experience
Supportive, high-performing team culture
Modern, organized, and well-managed office
Opportunities for learning and advancement
Stable full-time position with consistent hours
A positive environment where your work makes a real impact
To apply, please send your resume, cover letter, and any relevant marketing portfolio to ***************************.
Meriden Family Dental is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees.
Easy ApplyPediatric Care Coordinator
Ambulatory care coordinator job in New Haven, CT
Job Description
We are seeking a Pediatric Care Coordinator to join our dynamic team! Job purpose The Pediatric Care Coordinator is a vital member of the interdisciplinary patient care team. This role provides patient navigation and facilitates access to care based on EHR data and referrals from clinical teams. The Care Coordinator identifies any barriers that may impact a patient's access to health, and will link them to appropriate services.
Duties and responsibilities
Reporting to the Care Coordination Program Manager, the Pediatric Care Coordinator's role will involve in-person visits with patients and families as well as telephonic visits. Patients who have been identified as needing additional support services to navigate the healthcare system and access community resources, high utilizers of acute care or hospital services, or otherwise high-needs/high-cost patients, will comprise the panel of patients. The Care Coordinator will address through measurable efforts to improve health and adherence/access to health care.
Primary responsibilities include but are not limited to:
Outreach to patient populations based on gaps-in-care reports or other reports that have identified vulnerable patients and families
Conduct needs assessments at least yearly using a validated screening instrument on all patients with whom the Care Coordinator interacts
Use technological platforms to link patients with needs to community resources
Assist with and follow-up on the successful completion of health maintenance items (e.g. lab testing, annual visits) and chronic disease management (e.g. routine diabetic or asthmatic care)
Conduct home visits as needed
Identify barriers to care impacting patients' abilities to adhere to treatments.
Assist patients with insurance enrollment, or other patient assistance programs
Work collaboratively with clinical teams to meet the needs of complex, high-cost patients
Attend relevant trainings as required and assigned.
Document client referrals, encounters, and services in the EPIC electronic health record and communicate securely with other team members and clinicians.
Maintain strict adherence to all deadlines including report deadlines and timely completeness of documentation.
Qualifications
Associates degree in health-related field and/or relevant years of experience is required. Bachelor's degree preferred. A valid CT driver's license and access to reliable transportation is required.
Experience in Care Coordination; working with teams; using EPIC electronic health record highly preferred.
The successful candidate will have excellent computer skills including word processing and data entry required and the ability to work independently.
Bilingual in English and Spanish is highly desirable.
Direct Reports
None
About Fair Haven Community Health Care
For over 54 years, FHCHC has been an innovative and vibrant community health center, catering to multiple generations with over 165,000 office visits across 21 locations. Guided by a Board of Directors, most of whom are patients themselves, we take pride in being a healthcare leader dedicated to delivering high-quality, affordable medical and dental care to everyone, regardless of their insurance status or ability to pay. Our extensive range of primary and specialty care services, along with evidence-based programs, empowers patients to make informed choices about their health. As we expand our reach to underserved areas, our commitment to prioritizing patient needs remains unwavering. FHCHC's mission is to enhance the health and social well-being of the communities we serve through equitable, high-quality, and culturally responsive patient-centered care.
American with Disabilities Requirements:
External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job specific functions (listed within each job specific responsibility) either unaided or with the assistance of a reasonable accommodation to be determined by the organization on a case by case basis.
Fair Haven Community Health Care is an Equal Opportunity Employer. FHCHC does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
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Care Coordinator / Clinician needed for In-Home
Ambulatory care coordinator job in Springfield, MA
Job DescriptionHealthPlus Staffing is assisting a Behavioral Health group with their search for a full-time Care Coordinator/Clinician to join their team in Springfield, MA. The ideal candidate should have a minimum of 2 year of experience working with children, adolescents and families. This position leads the Family Team and collaborates closely with the members of the Family Team to engage the family. The caseload standard is 5 youth/family per 1 FTE.Responsibilities:
Provides high quality services for children/youth and families.
Maintains a caseload of youth by FTE as determined by the program.
Convenes and co-facilitates with family and youth Family Team meetings including
creation and reviews of the Treatment plan and updates the treatment plan to reflect the
changing needs of the child/youth and family
Completes clinical assessment of youth referred.
Participates in Utilization Review with DMH
Requirements:
Master's degree in Social Work, Psychology, or related Mental Health field.
Must be CANS - MA Certified
Minimum of 2 years of clinical experience working with individuals, families, and/or groups.
Experience working with individuals with mental health and/or substance abuse issues.
Knowledge of crisis intervention techniques.
Strong interpersonal, communication, and problem-solving skills.
Ability to work independently and as part of a team.
Benefits:
Competitive salary and benefits package.
Flexible schedule.
Sign-on bonus.
Professional development opportunities.
Supportive team environment.
If you are interested in this opportunity, please submit your resume and cover letter to HealthPlus Staffing at Recruitment@HealthPlusStaffing.com or call us at 561-291-7787. We look forward to hearing from you. Thank you for your interest in this position.
Per Diem Extended Care Coordinator
Ambulatory care coordinator job in Canaan, CT
Extended Care Coordinator (Per Diem) Canaan, CT Are you passionate about making a difference in the lives of others? Join our team to provide essential guidance and support to clients in Extended Care. You will help clients reintegrate into their daily lives by offering therapeutic follow-up, mentorship, and ensuring a high standard of service.
Schedule:
Per Diem
Your Role:
* Comply with all federal, state and accreditation regulatory requirements.
* Take direction from designated Managers and to communicate in an effective and timely manner to same
* Address day-to-day non-therapeutic needs of clients while maintaining a calm, welcoming and professional demeanor and adherence to established standards for "Best in Class" service.
* Prepare to welcome new admissions by ensuring that all welcome materials are in place and blocked room and bed are clean and orderly according to established standards.
* Complete admissions process, including greeting new clients and their families and completion of all necessary forms.
* Orientate new clients to facility, programs and services
* Coordinate transportation for outside appointments, pickups and drop offs for new admissions, current clients and discharging clients as assigned. Provide transportation as needed
* Assist with the administration and processing of UTOX testing samples
* Assist with morning wake-up and evening bed check of clients as necessary
* Perform routine inspections of client rooms, reporting any infractions of ECare resident guidelines.
* Assist with store run purchases on behalf of clients providing transportation to stores on designated nights.
* Facilitate inspection, ordering and pick up of prescriptions for clients.
* Provide assistance to other team members as necessary to ensure that clients experience an unsurpassed level of service by taking initiative to support the recovery process
* Must drive safely and without incident
* Follow relevant safety regulations and state laws governing vehicle operation and ensure that passengers follow safety regulations.
* Test vehicle equipment such as lights, brakes, horns or windshield wipers, to ensure proper operation.
* Perform errands such as delivering or picking up mail, packages, food, and cleaning supplies.
* Provide passengers with assistance entering and exiting vehicles and help them with any luggage.
* Performs safety checks of house and perimeter throughout the night
* Performs quality assurance checks of extended care residence
* Ensures house is properly stocked with supplies, linens, comforters etc.
* Reports defects in the physical property, submits requests for maintenance and repairs
Qualifications:
* High School Diploma or Equivalent - Required
* Valid Driver's License and Clean Driving Record - Required
Compensation:
The base rate of pay for this position is $17.00 to $22.00 per hour. Actual pay is determined based on a number of job-related factors including skills, education, training, credentials, experience, scope and complexity of role responsibilities, geographic location, performance, and working conditions.
Benefits:
* Paid sick time
* 401(k) with employer matching
* Free meals while working on the Canaan campus
About Mountainside:
Mountainside Treatment Center is a dynamic, fast-paced and growing recovery facility that values innovation and an obsession with providing Best in Class service to our Clients. Founded in 1998, we are a leading behavioral healthcare provider dedicated to treating alcohol dependency and drug addiction. Accredited by The Joint Commission and CARF for its high standards of care, Mountainside seeks out passionate and talented individuals to join its staff. We believe that every employee, regardless of position, plays a vital role in our success.
Here at Mountainside Treatment Center, we strongly prefer all employees to be fully vaccinated for Covid-19 (including regularly scheduled boosters) and the Flu as recommended by the CDC.
Mountainside is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.
Salary Description
$17.00 - $22.00
Auto-ApplyPatient Care Coordinator-The Smile Spot
Ambulatory care coordinator job in Southbury, CT
Work in a fun, positive environment while helping families establish a dental home with an exceptional experience! Grow your career in the dental field with a team that values collaboration, professionalism, and outstanding patient care.
Benefits: Medical, Dental, Vision, Short-Term/Long-Term Disability, 401k Safe Harbor, PTO, Holiday, & Sick Time.
Full-Time Hours: Monday-Friday: 8:30 am-5:30 pm, with select Saturdays 8:30 am-2 pm.
WHO WE ARE
The Smile Spot Children's Dentistry & Orthodontics provides the highest quality of dental and customer service to children and their parents. Our office environment is energetic, supportive, and fun, with a focus on building lasting relationships.
Our state-of-the-art office, opened in 2012, has grown rapidly and was featured in a national design magazine. Equipped with video games, toys, televisions above dental chairs, and a child-friendly atmosphere, we strive to make dental visits enjoyable and memorable.
Visit our website: ************************************** to learn more.
WHO WE ARE LOOKING FOR
· A friendly and professional individual with strong communication skills.
· Reliable and committed team player who arrives on time and ready to work.
· Time management skills to prioritize tasks and ability to multitask.
· Someone who enjoys helping families and creating positive experiences.
· Someone who thrives in a fast-paced work environment.
· Someone with strong organizational skills and attention to detail.
· Familiarity with office equipment and printers.
· Proficient computer skills including use of Microsoft Office applications.
· Experience in dental or medical administration is a plus (but not required).
· Deliver exceptional customer service to help families feel valued, informed, and supported.
· Collaborate with our team to develop and implement patient satisfaction initiatives.
RESPONSIBILITIES
· Welcome patients and families warmly upon arrival and ensure a positive first impression.
· Check patients in and out, verify insurance, and maintain accurate demographic and billing information.
· Answer incoming phone calls, schedule appointments, confirm visits, and assist with new patient inquiries.
· Ensure accurate processing of charges, payments, and financial arrangements.
· Communicate with clinical staff to maintain smooth patient flow and minimize wait times.
· Maintain confidentiality and follow office policies while following HIPAA guidelines.
· Assist parents with completing dental forms, consent documents, and electronic records.
· Provide support to the administrative and clinical team as needed.
· Comfort working with children and families from diverse backgrounds.
We offer a fun and fast-paced rewarding work environment with competitive salaries and excellent benefits packages! Be a part of an inclusive and inviting team that thrives on team work, communication and fun!
The Smile Spot participates in E-Verify.
Auto-Apply