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This question is about customer care professional jobs.
Yes, customer care professionals can work from home. There are many positions available for customer care professionals to work from home. In many ways, there is not a huge difference between working in a center or working from home when you are working as a customer care professional.
Some servers exist that allow customer care professionals to connect from different locations. These servers allow customer care professionals to have access to all the features they can access at the center but from anywhere, which includes from their own homes.
While customer care professionals can work from home, there are still reasons that some customer care professionals prefer to work in the center, such as not having a quiet, distraction-free place to work and not having as easy access to management help if needed.

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