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This question is about sales floor associate resumes.
How do you describe a sales floor associate job on a resume?
You describe a sales floor associate job on a resume by listing the numerous responsibilities with which it is associated. In addition to customer service, sales floor associates have other responsibilities that should be presented on a resume.
Sales associates are the point of contact for customers in a retail setting. Your resume should provide a description of all responsibilities related to customer service. Answering product-related questions and handling the return of items are customer service-related skills that employers are interested in.
Many retailers have customer reward programs, and it is the responsibility of the sales associate to recruit customers at the point of sale.
Other skills that a resume should reflect may not deal directly with customers but are equally important. Associates should include experience that they have with stocking shelves, counting inventory, and operating POS technology.
Any experience with in-store marketing and product display is also valuable and should be included on your resume. If your sales responsibilities extend to opening or closing a retail space or training other sales associates, that should be detailed when listing specific work experiences.
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