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This question is about USAA.
How do you write a cover letter for a job at USAA?
You write a cover letter for a job at USAA by focusing on your ability to be a leader and your commitment to serving the military community. USAA's mission started with a promise from a group of soldiers to take care of their own. Today, USAA continues that legacy of service, loyalty, and integrity.
To that end, they want employees who are driven by their mission and are passionate about serving those who serve. Your cover letter should focus on your passion for the military community and include any personal connections that you have to the community such as:
A family member currently serving
A spouse who is a veteran
You are a veteran looking to transition into the civilian workforce
In addition to your passion for the military community, your cover letter should focus on your leadership and customer service skills. Let USAA know that you will provide their clients with a "WOW" each and every time they interact with you.
USAA cares about their company and their customers, so your cover letter should include times that you have been a team player and helped to empower other employees. You should also include times that you have gone above and beyond for the customer.
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