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This question is about courtesy clerk.
How long does it take to become a Courtesy Clerk?
It takes one year or less to become a courtesy clerk. That is the time it takes to learn specific courtesy clerk skills, but does not account for time spent in formal education.
There are certain skills that you need to obtain in order to become a successful courtesy clerk. Some of the most common skills are listed below. Along with each skill, we provide an actual example of how someone included the skill on their resume:
Front End -- Front end maintenance, bagging, cart retrieval Personally mentioned in customer satisfaction surveys
Customer Service -- Practiced proper customer service to all patrons and handled irritated customers with the utmost level of professionalism and understanding.
Pallet Jack -- Operated manual/electric pallet jack to move grocery/products throughout store for stocking.
Company Policies -- Provided customer service when needed while following company policies.
Positive Attitude -- Interact with customers and co-workers while maintaining a positive attitude in difficult situations to ensure total customer satisfaction.
Common Certifications For A Courtesy Clerk
The EPA Amusement Operators Safety Certification (EPA) certification is most common among Courtesy Clerks. This certification is awarded by the Event Planners Association. This certification is great to have as it shows an improvement in your competency to perform your role. You can earn this certification at the beginning of your career, as it often doesn't require a minimum education level and work experience. To become a certified Courtesy Clerk with EPA Amusement Operators Safety Certification (EPA), You need to pass the exam. Lucky you - certification doesn't require more than two years of work experience. Renew certification every year.
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