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This question is about dispatcher.
Is it hard to be a dispatcher?
Yes, it is hard to be a dispatcher. Working as a dispatcher can be stressful and require a person to make quick decisions and manage competing responsibilities.
A career as a dispatcher is fast-paced and hectic, yet it is also rewarding. As a part of a chain of emergency responders, dispatchers are the primary point of contact for all kinds of emergency calls. It takes a dedicated person to do a dispatcher's work, which is not suited to everyone.
Before a person applies for a dispatcher position, they should decide if emergency services dispatching is the right career move. A person who works in this position should remain calm in stressful circumstances. They also need to be an excellent communicator and have highly developed problem-solving skills.
During a shift, a 911 dispatcher will answer many calls and be required to determine the nature of the emergency while keeping the caller calm, if necessary. The dispatcher will also need to choose the call's priority to attend to the direst situations first.
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