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This question is about follow up on job application.
In most cases, an email is better.A phone call can seem intrusive. Sending an email ensures that the hiring manager can read it when they have time. Plus, writing an email allows you to take your time and choose the right words in your message.
What to include in a follow-up email after an online job application:
Thank them for the opportunity.
Say that you submitted an employment application.
Tell them the online job search site, job board, or career site where you saw the listing.
Name the job title you applied for.
Reiterate how your experience and skills are a match for their needs.
Tell them how to contact you for additional information.

Zippia allows you to choose from different easy-to-use templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.