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This question is about service specialist jobs.
What does a Best Buy customer service specialist do?
A Best Buy customer service specialist is responsible for ensuring fast, friendly, and accurate processing for all Best Buy Major Appliances customer transactions.
The primary responsibilities of a Best Buy Customer Service Specialist are to provide an excellent customer experience and the accurate processing of customer transactions, which include new orders, returns, and exchanges, releases following the five steps of the sale.
Based on a recent Best Buy Customer Service Specialist job listing includes these duties:
Process transactions such as new orders, returns exchanges, releases, etc. in a timely and efficient manner
Support the Sales Specialists through customer follow-up, scheduling deliveries, reconciling purchase orders, and stock checks
Demonstrate company sales model to offer each customer the complete solution (Accessories and General Service Contracts) to their purchase
Complete shipping invoices and reconciliation reporting
Assists Inventory processes such as various report reconciliation (unaccounted research report) receiving the product, shipping product, or customer will-calls
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