Explore jobs
Find specific jobs
Explore careers
Explore professions
Best companies
Explore companies
This question is about relationship manager, relationship manager salaries, and relationship manager jobs.
What does a relationship manager do?
A relationship manager works on the front line interacting with customers, helping the company deliver the best product/service to their customers.
The ultimate duties of a relationship are in forming and maintaining connections with business clients to drive sales. To accomplish this, a relationship manager has two main responsibilities: servicing the company's needs of an existing set of clients, and sales - aka more business from existing clients and acquiring new clients.
The main duties and responsibilities of a relationship manager are to:
Build and improve relationships with customers, key suppliers, and partners.
Review company practices to ensure clients get maximum satisfaction from their purchases.
Identify potential opportunities and inform the sales team to follow up.
Educate and inform clients about the company's products, services, and special offers.
Attend to client complaints and resolve issues promptly.
Conduct customer satisfaction surveys and recommend ways of improving client satisfaction.
Work with internal departments to ensure the company meets clients' expectations.
Oversee customer relationship management system.
Choose from 10+ customizable resume templates
Zippia allows you to choose from different easy-to-use templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.
